IT Jobs in Qatar
1034 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><ul><li><span>Experience in collecting, analyzing, and correlating threat intelligence from internal and external sources to identify emerging threats and vulnerabilities. <br></span></li><li><span>Proficient with threat intelligence platforms (TIPs), SIEM tools, open-source intelligence (OSINT), and MITRE ATT&CK framework.<br></span></li><li><span>Ability to create actionable threat reports, briefings, and threat profiles for security operations and executive stakeholders.<br></span></li><li><span>Works closely with SOC, incident response, and risk teams to enhance threat detection and response capabilities.<br></span></li><li><span>Capable of identifying threat actor tactics, techniques, and procedures (TTPs) and recommending proactive defense measures.<br></span></li><li><span>Certifications Preferred: GCTI, CTIA, or equivalent<br></span></li></ul><br><span>Requirements</span><ul><li><span>Bachelor's degree in computer science, Information Technology or related Subject <br></span></li><li><span>8+ Years of related experiences<br></span><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Digital Workspace Team Leader is responsible for leading the Digital Workspace function to deliver modern workplace technologies, seamless end-user support, compliance governance, and automation-enabled services across the organization. The role manages Digital Workspace Officers and Specialists, ensuring high service standards, strong user experience, device lifecycle excellence, and continuous improvement of digital workplace capabilities that enhance productivity and collaboration.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br>1. Team Leadership & Service Delivery
<ul>
<li>Lead, coach, and manage Digital Workspace Officers and Specialists to ensure efficient service operations.</li>
<li>Allocate workloads, monitor performance, and ensure SLA compliance across support services.</li>
<li>Build a customer-focused, high-performing support culture.</li>
</ul>
2. Digital Workplace Operations
<ul>
<li>Oversee support for collaboration platforms, endpoint devices, virtual desktops, email, and productivity tools.</li>
<li>Ensure reliable daily operations for Microsoft 365, Teams, SharePoint, OneDrive, and related services.</li>
<li>Resolve escalated incidents and complex technical issues promptly.</li>
</ul>
3. Compliance, Governance & Audit Readiness
<ul>
<li>Enforce hardware, software, asset management, and endpoint compliance standards.</li>
<li>Ensure adherence to organizational governance frameworks, policies, and audit requirements.</li>
<li>Maintain accurate records, controls, and readiness for internal or external reviews.</li>
</ul>
4. Automation & Self-Service Enablement
<ul>
<li>Identify automation opportunities within workspace support processes and repetitive service desk tasks.</li>
<li>Partner with automation teams to implement self-service workflows, chatbots, and RPA solutions.</li>
<li>Drive measurable productivity gains through digital service automation.</li>
</ul>
5. User Experience & Adoption
<ul>
<li>Monitor Digital Employee Experience (DEX) metrics and recommend targeted improvements.</li>
<li>Promote adoption of workplace tools through training, awareness, and best-practice campaigns.</li>
<li>Improve collaboration, mobility, and user satisfaction across the enterprise.</li>
</ul><br><br><u><b>Job Responsibilities 2</b></u>
<br>6. Device Lifecycle & Technology Management
<ul>
<li>Oversee deployment, refresh, onboarding, and lifecycle management of end-user devices including emerging hardware technologies.</li>
<li>Ensure compatibility, security, and performance optimization of workplace devices.</li>
<li>Coordinate standards with infrastructure and security teams.</li>
</ul>
7. Reporting & Continuous Improvement
<ul>
<li>Produce dashboards covering SLA performance, compliance status, automation impact, and user trends.</li>
<li>Provide insights and recommendations for service optimization and operational excellence.</li>
<li>Track ROI from workplace transformation initiatives.</li>
</ul>
8. Cross Functional Collaboration
<ul>
<li>Work closely with infrastructure, cybersecurity, HR, procurement, and business units to align workplace services.</li>
<li>Support enterprise change programs and new technology rollouts.</li>
<li>Ensure workspace solutions remain aligned with organizational needs.</li>
</ul><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Modern Workplace Platforms: Strong expertise in Microsoft 365, Intune, Azure AD, collaboration, and endpoint tools.</p><br>
<p>ITSM Practices: Strong understanding of ITIL processes, service management, and SLA governance.</p><br>
<p>Automation Awareness: Knowledge of chatbots, RPA, self-service workflows, and service optimization tools.</p><br>
<p>Stakeholder Management: Strong communication and user engagement capability.</p><br>
<p>Analytical Mindset: Ability to interpret metrics and improve workplace performance.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Workplace Technology Leadership: Minimum 5+ years in end-user computing, digital workspace, or IT support environments.</p><br>
<p>Team Management: Proven experience leading support teams and service operations.</p><br>
<p>Enterprise Tools: Experience managing Microsoft 365, endpoint environments, and workplace automation programs.</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Applications Systems Architecture L3<br>Build High-Performing Teams<br>Help Desk Hardware Support L3<br>IT Security L3<br>Leadership_321977503<br>Provide Direction<br>Quality_321977507<br>Resilience<br>Service Level Agreements L3<br>Ticket Management L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Information Technology or any related field<br>Professional Qualification in Information Technology or any Related Technical Certificates<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Digital Workspace Team Leader is responsible for leading the Digital Workspace function to deliver modern workplace technologies, seamless end-user support, compliance governance, and automation-enabled services across the organization. The role manages Digital Workspace Officers and Specialists, ensuring high service standards, strong user experience, device lifecycle excellence, and continuous improvement of digital workplace capabilities that enhance productivity and collaboration.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br>1. Team Leadership & Service Delivery
<ul>
<li>Lead, coach, and manage Digital Workspace Officers and Specialists to ensure efficient service operations.</li>
<li>Allocate workloads, monitor performance, and ensure SLA compliance across support services.</li>
<li>Build a customer-focused, high-performing support culture.</li>
</ul>
2. Digital Workplace Operations
<ul>
<li>Oversee support for collaboration platforms, endpoint devices, virtual desktops, email, and productivity tools.</li>
<li>Ensure reliable daily operations for Microsoft 365, Teams, SharePoint, OneDrive, and related services.</li>
<li>Resolve escalated incidents and complex technical issues promptly.</li>
</ul>
3. Compliance, Governance & Audit Readiness
<ul>
<li>Enforce hardware, software, asset management, and endpoint compliance standards.</li>
<li>Ensure adherence to organizational governance frameworks, policies, and audit requirements.</li>
<li>Maintain accurate records, controls, and readiness for internal or external reviews.</li>
</ul>
4. Automation & Self-Service Enablement
<ul>
<li>Identify automation opportunities within workspace support processes and repetitive service desk tasks.</li>
<li>Partner with automation teams to implement self-service workflows, chatbots, and RPA solutions.</li>
<li>Drive measurable productivity gains through digital service automation.</li>
</ul>
5. User Experience & Adoption
<ul>
<li>Monitor Digital Employee Experience (DEX) metrics and recommend targeted improvements.</li>
<li>Promote adoption of workplace tools through training, awareness, and best-practice campaigns.</li>
<li>Improve collaboration, mobility, and user satisfaction across the enterprise.</li>
</ul><br><br><u><b>Job Responsibilities 2</b></u>
<br>6. Device Lifecycle & Technology Management
<ul>
<li>Oversee deployment, refresh, onboarding, and lifecycle management of end-user devices including emerging hardware technologies.</li>
<li>Ensure compatibility, security, and performance optimization of workplace devices.</li>
<li>Coordinate standards with infrastructure and security teams.</li>
</ul>
7. Reporting & Continuous Improvement
<ul>
<li>Produce dashboards covering SLA performance, compliance status, automation impact, and user trends.</li>
<li>Provide insights and recommendations for service optimization and operational excellence.</li>
<li>Track ROI from workplace transformation initiatives.</li>
</ul>
8. Cross Functional Collaboration
<ul>
<li>Work closely with infrastructure, cybersecurity, HR, procurement, and business units to align workplace services.</li>
<li>Support enterprise change programs and new technology rollouts.</li>
<li>Ensure workspace solutions remain aligned with organizational needs.</li>
</ul><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Modern Workplace Platforms: Strong expertise in Microsoft 365, Intune, Azure AD, collaboration, and endpoint tools.</p><br>
<p>ITSM Practices: Strong understanding of ITIL processes, service management, and SLA governance.</p><br>
<p>Automation Awareness: Knowledge of chatbots, RPA, self-service workflows, and service optimization tools.</p><br>
<p>Stakeholder Management: Strong communication and user engagement capability.</p><br>
<p>Analytical Mindset: Ability to interpret metrics and improve workplace performance.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Workplace Technology Leadership: Minimum 5+ years in end-user computing, digital workspace, or IT support environments.</p><br>
<p>Team Management: Proven experience leading support teams and service operations.</p><br>
<p>Enterprise Tools: Experience managing Microsoft 365, endpoint environments, and workplace automation programs.</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Applications Systems Architecture L3<br>Build High-Performing Teams<br>Help Desk Hardware Support L3<br>IT Security L3<br>Leadership_321977503<br>Provide Direction<br>Quality_321977507<br>Resilience<br>Service Level Agreements L3<br>Ticket Management L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Information Technology or any related field<br>Professional Qualification in Information Technology or any Related Technical Certificates<br><br><br><br>
</div>
<ul><li><p>Experience with <strong>plant-related IT systems</strong> such as <strong>PIMS, Honeywell PHD, Baker Hughes, AMS</strong>, etc.</p></li><li><p>Minimum <strong>3 years of Microsoft DOT NET development experience</strong></p></li><li><p>Strong hands-on experience in <strong>C# and ASP DOT NET</strong></p></li><li><p>Database experience with <strong>Microsoft SQL Server and/or Oracle</strong></p></li><li><p>Strong <strong>Business Analysis + IT systems</strong> background</p></li><li><p>Candidates with <strong>Oil & Gas / Industrial / Plant environment</strong> experience are preferred</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Information Technology, or a related field is essential.</li><li>A minimum of 3 years of relevant work experience in a business analysis role, preferably in a fast-paced environment.</li><li>Certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are highly desirable.</li><li>Experience in industries such as finance, healthcare, or technology will provide a competitive edge.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p>We are currently looking for FTP Business Analyst for our Qatar operations</p><br><p>Education & Experience Requirements:</p><br><p>- Bachelor's degree in Finance, Banking, Economics, Accounting, Business Administration, Information Technology, Mathematics, or related discipline.</p><br><p>- At least 7 years of relevant experience, preferably within a highly rated international bank.</p><br><p>- Experience in Treasury, Finance, ALM, FTP, Risk Analytics, Business Analysis, or Performance Management.</p><br><p>- Exposure to profitability, liquidity, capital, or RAROC frameworks preferred.</p><br><p>Required Special Skills:</p><br><p>- Strong understanding of FTP methodologies and balance sheet management concepts.</p><br><p>- Knowledge of liquidity pricing, profitability measurement, and treasury processes.</p><br><p>- Strong business analysis and requirements documentation skills.</p><br><p>- Advanced analytical and quantitative capabilities.</p><br><p>- Strong reporting, dashboarding, and data interpretation skills.</p><br><p>- Effective stakeholder engagement and communication skills.</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The role holder is responsible for monitoring, operating, and supporting the Advanced Metering Infrastructure (AMI) systems to ensure reliable communication, system availability, and data integrity between field meters and central systems. The role supports day-to-day AMI operations and assists in maintaining system performance and stability. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor’s degree in electrical engineering, Information Technology, or a related discipline. </p><p>Minimum 4 years of relevant experience in AMI system monitoring, MDM/HES operations or similar environments.</p><ul><li><p>Proficiency in AMI systems and operational software tools.</p></li><li><p>Knowledge of smart metering technologies and communication protocols. </p></li><li><p>Strong analytical, reporting, and coordination skills. </p></li><li><p>Good communication and teamwork abilities. </p></li><li><p>Efficiency, Adaptability, Communication, Initiative. </p></li><li><p>Written and Spoken English is essential; Arabic is preferred.</p></li></ul><p></p></section>
We are currently looking for Wholesale Business Analyst for our Qatar operations<br><br>Education & Experience Requirements<br><br>Bachelor's degree from a recognized university preferably in Banking, Finance, Accounting, Economics, Business Administration, Information Technology, or a related discipline. At least 7 years of relevant experience, preferably within a highly rated international or regional bank. Experience in Business Analysis, Trade Finance, Cash Management, Transaction Banking Operations, or Digital Transformation initiatives. Proven experience in requirements gathering, process mapping, business requirements documentation (BRDs), and solution implementation. Exposure to corporate or wholesale banking environments, preferably within Qatar or the GCC market. Experience supporting digital banking, process automation, system implementation, or transaction banking transformation projects.<br><br>Required Special Skills<br><br>Excellent oral and written communication skills (including report writing) in English. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organising, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Strong business analysis capabilities including requirements gathering (BRS/BRD), user stories, process mapping, gap analysis, and solution documentation. Good understanding of Cash Management, Trade Finance, Supply Chain Finance, Virtual Accounts, and transaction banking operating models. Experience with digital transformation, process automation, data analytics, UAT, and implementation of transaction banking platforms and solutions. Shareholder & Financial Support revenue growth initiatives through analysis of transaction banking performance, client behaviour, fee income trends, and product utilization. Identify revenue leakage, operational inefficiencies, and opportunities to improve fee realization through process optimization and digitization initiatives. Deliver business insights, management reporting, and performance dashboards to support strategic decision-making and transaction banking growth objectives. Implements KPI’s and best practices for the Business Analyst role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Demonstrate a clear understanding of the key operational, financial, and performance drivers impacting transaction banking revenue and business outcomes. Customer (Internal & External) Support business teams and clients by analysing transaction banking requirements and assisting in the design and implementation of cash management and trade finance solutions. Facilitate effective communication between clients, business units, operations, product teams, and technology functions to ensure successful delivery of solutions and process improvements. Assist in enhancing customer experience by identifying process inefficiencies, supporting digital initiatives, and ensuring smooth onboarding and adoption of transaction banking platforms. To assist customers in all their queries on Bank’s products and seek solutions to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory) Analyse, document, and optimize end-to-end Cash Management, Trade Finance, and Supply Chain Finance processes to improve operational efficiency, client experience, and fee realization. Ensure business requirements, process designs, and solution specifications comply with applicable regulatory requirements, internal policies, operational controls, and risk management standards. Support implementation of digital trade and cash management initiatives through process mapping, requirements management, system testing, issue resolution, and stakeholder coordination. Identify opportunities for automation, process re-engineering, and workflow simplification to enhance transaction banking effectiveness and reduce manual intervention. Continuously improve business analysis methodologies, process documentation standards, and solution delivery practices to support business objectives. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues.<br><br>Joining time frame: 2 weeks (maximum 1 month)
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for supporting the Customer Relationship Executives/Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all customer instructions and transactions are completed efficiently. The role also involves handling day-to-day customer queries professionally and assisting customers within the branch premises.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Support Customer Relationship Managers and Executives in handling customer queries, complaints, and timely complaint resolution. Enhance customer satisfaction through seamless service delivery to maximize customer profitability and acquisition. Be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement. Formulate customer retention strategies to minimize attrition and grow the QNB First customer portfolio. Implement KPIs and best practices for the Associate, QNB First Customer Service role. Promote cost consciousness, efficiency, and productivity to minimize cost and optimize benefits for the Bank. Act within the limits of delegated authority. Customer (Internal & External) Deliver high standards of customer service and proactively engage with customers visiting the branch. Follow up on all customer issues to ensure complete satisfaction and maximum utilization of products and services. Participate in database management, loyalty programs, and direct marketing initiatives for new product launches and promotional campaigns. Provide service excellence to QNB First customers while maintaining strict confidentiality and integrity. Proactively identify solutions and insights to address customer challenges. Provide information about suitable products and services and identify cross-selling opportunities. Enhance QNB’s image through proactive, customer-driven service. Assist customers with all product-related inquiries and service requests. Maintain activities in line with Service Level Agreements (SLAs). Build and maintain effective relationships with related departments and units. Provide timely and accurate information to Auditors, Compliance, Financial Control, and Risk when required. Internal (Processes, Products, Regulatory) Work in shifts as per approved bank policies. Collaborate with QNB First Relationship Managers to identify service gaps. Assist in resolving customer complaints and communication issues. Manage implementation of customer products, services, and applications within approved service quality standards. Assist customers in completing forms and applications such as:Account opening ATM card applications Credit card applications Checkbook requests Standing order instructions Perform customer-related operational tasks such as:Account opening posting Customer data maintenance Balance certificates No-liability certificates Maintain customer information and inquiry tracking systems. Maintain files, databases, records, registers, and logs. Process authorization requests and downloads as required. Escalate unresolved transaction-related issues to QNB First Management. Learning & Knowledge Maintain working knowledge of customer relationship management. Identify professional development opportunities and participate in development activities. Stay current with developments in the professional field.<br>Education And Experience Requirements<br><br>Bachelor's Degree, preferably in:Marketing Banking Finance Accounting Economics Business Administration Information Technology or related field No prior experience required.<br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for supporting the Customer Relationship Executives/Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all customer instructions and transactions are completed efficiently. The role also involves handling day-to-day customer queries professionally and assisting customers within the branch premises.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Support Customer Relationship Managers and Executives in handling customer queries, complaints, and timely complaint resolution. Enhance customer satisfaction through seamless service delivery to maximize customer profitability and acquisition. Be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement. Formulate customer retention strategies to minimize attrition and grow the QNB First customer portfolio. Implement KPIs and best practices for the Associate, QNB First Customer Service role. Promote cost consciousness, efficiency, and productivity to minimize cost and optimize benefits for the Bank. Act within the limits of delegated authority. Customer (Internal & External) Deliver high standards of customer service and proactively engage with customers visiting the branch. Follow up on all customer issues to ensure complete satisfaction and maximum utilization of products and services. Participate in database management, loyalty programs, and direct marketing initiatives for new product launches and promotional campaigns. Provide service excellence to QNB First customers while maintaining strict confidentiality and integrity. Proactively identify solutions and insights to address customer challenges. Provide information about suitable products and services and identify cross-selling opportunities. Enhance QNB’s image through proactive, customer-driven service. Assist customers with all product-related inquiries and service requests. Maintain activities in line with Service Level Agreements (SLAs). Build and maintain effective relationships with related departments and units. Provide timely and accurate information to Auditors, Compliance, Financial Control, and Risk when required. Internal (Processes, Products, Regulatory) Work in shifts as per approved bank policies. Collaborate with QNB First Relationship Managers to identify service gaps. Assist in resolving customer complaints and communication issues. Manage implementation of customer products, services, and applications within approved service quality standards. Assist customers in completing forms and applications such as:Account opening ATM card applications Credit card applications Checkbook requests Standing order instructions Perform customer-related operational tasks such as:Account opening posting Customer data maintenance Balance certificates No-liability certificates Maintain customer information and inquiry tracking systems. Maintain files, databases, records, registers, and logs. Process authorization requests and downloads as required. Escalate unresolved transaction-related issues to QNB First Management. Learning & Knowledge Maintain working knowledge of customer relationship management. Identify professional development opportunities and participate in development activities. Stay current with developments in the professional field.<br>Education And Experience Requirements<br><br>Bachelor's Degree, preferably in:Marketing Banking Finance Accounting Economics Business Administration Information Technology or related field No prior experience required.<br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The Associate, Treasury Operations Control is responsible for monitoring and validating treasury transactions, positions, limits, and profitability reports to ensure accuracy, compliance, and effective risk management. The role supports the preparation of daily management reports, reconciles treasury records, monitors market and investment activities, and assists in ensuring compliance with internal policies and regulatory requirements. The incumbent works closely with Treasury, Financial Control, Custodians, and other stakeholders to maintain the integrity of treasury operations and reporting.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Financial & Business Responsibilities Prepare and review daily Profit & Loss (P&L) reports, ensuring the accuracy and completeness of all treasury-related accounts. Analyze daily treasury transaction reports and identify any variances, discrepancies, or unusual movements. Monitor foreign exchange (FX) positions and treasury limits to ensure compliance with approved thresholds. Maintain awareness of market performance indicators, interest income, investment returns, and dividend activities affecting treasury portfolios. Assist in preparing daily, weekly, and monthly management reports with clear explanations of significant fluctuations and variances. Contribute to the implementation of KPIs and best practices within Treasury Operations Control. Support cost-efficiency initiatives and continuous process improvement across treasury operations. Internal & External Customer Support Ensure treasury transactions are processed and recorded accurately in treasury management systems. Provide timely support and information to internal stakeholders, auditors, regulators, and other authorized parties. Build effective working relationships with Treasury Front Office, Financial Control, Risk Management, Operations, Custodians, and other related departments. Support service delivery objectives by maintaining agreed service levels and response times. Respond promptly and professionally to inquiries from customers, counterparties, and internal departments. Treasury Control & Operational Responsibilities Review and reconcile custody accounts against internal records to ensure accuracy and compliance with Bank policies. Verify that market prices, valuations, and rates are updated accurately and timely within treasury systems. Monitor treasury positions and exposures to ensure compliance with internal and regulatory limits. Assist in investigating and resolving reconciliation breaks, booking discrepancies, and operational exceptions. Support physical verification and reconciliation of treasury transactions with custodians and the Bank’s General Ledger. Prepare periodic treasury reports required by Management, Regulatory Authorities, and the Qatar Central Bank (QCB). Assist senior team members in analyzing treasury performance, accruals, valuations, and profit and loss variances. Monitor investment portfolios and treasury positions to ensure reporting accuracy and completeness. Maintain proper documentation and records for treasury transactions, reconciliations, and control activities. Learning & Development Participate in training programs and workshops to maintain knowledge of treasury products, financial markets, and banking regulations. Continuously enhance professional knowledge in treasury operations, investments, risk management, and financial reporting. Stay informed about market developments, regulatory changes, and industry best practices. Actively pursue learning opportunities that improve operational effectiveness and professional capabilities.<br><br>Education/Experience Requirements<br><br>Bachelor's Degree in Banking, Finance, Accounting, Economics, Business Administration, Information Technology, or a related discipline. Experience in Treasury Operations, Treasury Control, Financial Control, Banking Operations, or Capital Markets Operations is preferred.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for supporting the Customer Relationship Executives/Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all customer instructions and transactions are completed efficiently. The role also involves handling day-to-day customer queries professionally and assisting customers within the branch premises.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Support Customer Relationship Managers and Executives in handling customer queries, complaints, and timely complaint resolution. Enhance customer satisfaction through seamless service delivery to maximize customer profitability and acquisition. Be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement. Formulate customer retention strategies to minimize attrition and grow the QNB First customer portfolio. Implement KPIs and best practices for the Associate, QNB First Customer Service role. Promote cost consciousness, efficiency, and productivity to minimize cost and optimize benefits for the Bank. Act within the limits of delegated authority. Customer (Internal & External) Deliver high standards of customer service and proactively engage with customers visiting the branch. Follow up on all customer issues to ensure complete satisfaction and maximum utilization of products and services. Participate in database management, loyalty programs, and direct marketing initiatives for new product launches and promotional campaigns. Provide service excellence to QNB First customers while maintaining strict confidentiality and integrity. Proactively identify solutions and insights to address customer challenges. Provide information about suitable products and services and identify cross-selling opportunities. Enhance QNB’s image through proactive, customer-driven service. Assist customers with all product-related inquiries and service requests. Maintain activities in line with Service Level Agreements (SLAs). Build and maintain effective relationships with related departments and units. Provide timely and accurate information to Auditors, Compliance, Financial Control, and Risk when required. Internal (Processes, Products, Regulatory) Work in shifts as per approved bank policies. Collaborate with QNB First Relationship Managers to identify service gaps. Assist in resolving customer complaints and communication issues. Manage implementation of customer products, services, and applications within approved service quality standards. Assist customers in completing forms and applications such as:Account opening ATM card applications Credit card applications Checkbook requests Standing order instructions Perform customer-related operational tasks such as:Account opening posting Customer data maintenance Balance certificates No-liability certificates Maintain customer information and inquiry tracking systems. Maintain files, databases, records, registers, and logs. Process authorization requests and downloads as required. Escalate unresolved transaction-related issues to QNB First Management. Learning & Knowledge Maintain working knowledge of customer relationship management. Identify professional development opportunities and participate in development activities. Stay current with developments in the professional field.<br>Education And Experience Requirements<br><br>Bachelor's Degree, preferably in:Marketing Banking Finance Accounting Economics Business Administration Information Technology or related field No prior experience required.<br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate
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<span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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<span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications for real-world use cases.<br> In this role, you'll apply your mobile engineering expertise to build stable, performant, and user-friendly applications for iOS and Android.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Review, debug, optimize, and refactor mobile application code to improve correctness, performance, battery efficiency, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Educational qualifications At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and build production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Technical Skills (Essential) Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Additional requirements Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>As a Solution Engineer Intern, you will engage with customers, with coaching from others. You will have the opportunity to shadow customer stakeholder interactions and research customer context to gain and understanding and build product expertise. You will contribute to technical wins, or portions of technical wins, with support from peers through preparation and delivery of one-way presentations.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. </p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> <strong>Erada Program</strong> is Microsoft's program tailored for <strong>Qatari Nationals</strong>, aiming to accelerate Qataris employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>Microsoft Erada Internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: </strong>The <strong>6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>SE</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing. </li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Build awareness of need for product strategy based on customer feedback, and build awareness of need for compete strategies.</li><li>Consume and leverage readiness materials to expand domain knowledge, and begin connecting with customers and promote internal team readiness.</li><li>Engage with customers, with coaching from others. You will shadow in customer stakeholder interactions and research customer context to gain understanding and build product expertise. You will develop awareness of available resources by familiarizing yourself with the community and engaging others to gain product knowledge.</li><li>Develop foundational awareness of working with reference architectures and assist in demonstrations of specific Microsoft products through preparation and execution.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field.</li><li>Qatar nationality.</li><li>Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Strong Desire and business acumen for consultative solution selling.</li><li>Exceptional negotiation, customer service, and interpersonal skills.</li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
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<span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications for real-world use cases.<br> In this role, you'll apply your mobile engineering expertise to build stable, performant, and user-friendly applications for iOS and Android.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Review, debug, optimize, and refactor mobile application code to improve correctness, performance, battery efficiency, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Educational qualifications At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and build production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Technical Skills (Essential) Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Additional requirements Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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Job Summary <br> <p>The incumbent will perform all Balance Sheet management activities in accordance with the Group’s strategy, risk appetite, regulatory requirements and policies and procedures.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder & Financial: </p><br><ul><li><p>Complies with approved budgets, policies and procedures in relation to balance sheet management operations. </p><br></li><li><p>Implements KPI’s and best practices for Senior Manager, Balance Sheet Management role. </p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. </p><br></li><li><p>Act within the limits of the powers delegated to the incumbent. </p><br></li></ul><p>B. Customer (Internal & External):</p><br><ul><li><p>Assists in building and maintaining strong and effective relationships with all other related units to achieve the Balance Sheet Management goals/objectives. </p><br></li><li><p>Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. </p><br></li><li><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br></li><li><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives </p><br></li></ul><p>C. Internal (Processes, Products, Regulatory): </p><br><ul><li><p>Performs activities in accordance with the set strategies. </p><br></li><li><p>Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. </p><br></li><li><p>Follows up on the timely processing of transactions in coordination with Treasury Operations. </p><br></li><li><p>Prepares reports under the direct supervision of the SVP, Balance Sheet Management. </p><br></li><li><p>Monitors gap positions within the delegated authority and under the guidance of the SVP, Balance Sheet Management. </p><br></li><li><p>Is involved in the structuring of balance sheet management products, as and when deemed necessary by the SVP, Treasury Structured Products and Derivatives. </p><br></li></ul><p>D. Learning & Knowledge: </p><br><ul><li><p>Proactively identify areas for professional development of self and undertake development activities. </p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field. </p><br></li></ul><p>E. Legal, Regulatory, and Risk Framework Responsibilities: </p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. </p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </p><br></li><li><p>Maintain appropriate knowledge to ensure full qualification to undertake the role. </p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br></li></ul><p>F. Other: </p><br><ul><li><p>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. </p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </p><br></li><li><p>Compliance functions, and relevant Regulators. </p><br></li><li><p>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. </p><br></li><li><p>All other ad hoc duties/activities related to QNB that management might request from time to time. </p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, </p><br></li><li><p>Business Administration or Information Technology (related field of study) </p><br></li><li><p>Minimum 8 years’ experience in active dealing room, preferably in the Gulf. </p><br></li><li><p>Excellent oral and written communication skills in English and Arabic (preferable). </p><br></li><li><p>Good knowledge of a range of derivatives and interest rate products. </p><br></li><li><p>Good MS Office skills (Word, Excel, PowerPoint). </p><br></li><li><p>Understanding hedging techniques in local currencies. </p><br></li><li><p>Analytical and problem solving skills. </p><br></li><li><p>Understanding of the local laws, regulations and practices. </p><br></li><li><p>Good interpersonal skills. </p><br></li><li><p>Must be able to work effectively under market pressures whilst maintaining</p><br></li></ul> <br> <br> </div>
Vice President, Financial Institutions and Correspondent Banking Relations
Accounting, Finance & Banking
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Job Summary <br> <p>The incumbent will be responsible for developing and managing relationships with Financial Institutions and strengthening correspondent banking relationships by fostering new correspondent banking alliances; the incumbent will ensure the extension of the Group’s reach to the different geographical areas of the world.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder & Financial: </p><br><ul><li><p>Assist in the implementation of the strategies and plans to achieve all volume, revenue, and profit targets. </p><br></li><li><p>Support the SVP, FI & CB Relations in the development of Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Financial Institutions Unit and monitor their achievements on periodic basis. </p><br></li><li><p>Meet and exceed target budgets for new and existing Financial Institutions relationships comprising placements, borrowings and loan syndications, etc., for the Financial Institutions Unit, in accordance with QNB’s overall </p><br></li></ul><p>Division budget and strategy. </p><br><ul><li><p>Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank </p><br></li><li><p>Act within the limits of the powers delegated to the incumbent </p><br></li><li><p>Implements KPI’s and best practices for Vice President, Financial Institutions and Correspondent Banking Relations role. </p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank </p><br></li></ul><p>B. Customer (Internal & External): </p><br><ul><li><p>Ensure provision of superior customer service through building lasting relationships with financial correspondents. </p><br></li><li><p>Build and maintain strong and effective relationships between QNB Group and counterparties; hands on coordination between various QNB International branches and subsidiaries on global FI relationship; </p><br></li><li><p>Partner and coordinate with other divisions in the Bank and international branches and subsidiaries when recommending relationships with counterparty banks and influencing them in enhancing their scope of business with QNB; </p><br></li><li><p>Assist the SVP, FI & CB Relations to develop and manage relationships with correspondent banks. Periodic travels to visit counterparty banks internationally to market QNB as the Bank of Choice in Qatar and the Region and support international branches within their geographical areas; </p><br></li><li><p>Monitors the periodical P&L for the dept., for Nostro/Vostro, treasury related and other income and expenses directly linked with counterparties FIs from QNB Doha as well as the international branches; </p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. </p><br></li><li><p>Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and </p><br></li><li><p>Risk Functions as and when required. </p><br></li></ul><p>C. Internal (Processes, Products, Regulatory): </p><br><ul><li><p>Support SVP, FI and CB Relations on business development, credit recommendation (increasing/ decreasing lines of credit etc.), and relationship management for selected local, regional, and international banks and other specialized financial institutions. </p><br></li><li><p>Ensure the existence of adequate and approved policies/ procedures to guide staff in their day-to-day activities and to ensure compliance with the same. </p><br></li><li><p>Manage the Financial Institutions’ credit portfolio on overall basis to ensure targets are met, corrective measures implemented on timely basis and to gauge the quality and performance of the portfolio. </p><br></li><li><p>Approve credit proposals that are within the incumbent’s delegated powers and submit those which exceed his approval authority to the higher approving authority. </p><br></li><li><p>Identify and timely report on all negative events and early signals on potential problematic accounts/relationships. </p><br></li><li><p>Continuously scan/ monitor reports from external rating agencies to identify significant up gradation/ downgrading of financial institutions and determine the impact of the same upon existing FI relationships. </p><br></li><li><p>Ensure annual reviews of Financial Institutions are conducted on timely basis. </p><br></li><li><p>Supervise the compilation of the report on annual reviews of Financial Institutions to be presented to executive management and the Board for deciding on facility renewals.</p><br></li><li><p>Implement the approved Relationship Management strategy within the unit to achieve the business objectives. </p><br></li><li><p>Provide technical expertise and guidance to Relationship Officers to ensure their credit proposals address all relevant risk factors and meet minimum acceptable standards. - Assist the SVP, FI & CB Relations in managing some of the Bank’s international projects such as the Annual IMF </p><br></li><li><p>Meetings and SIBOS Expos - Undertake specific financial institutions projects as assigned from time to time. </p><br></li></ul><p>D. Learning & Knowledge: </p><br><ul><li><p>Take decisive action to ensure speedy resolution of unresolved staff grievances or conflicts within the team. </p><br></li><li><p>Possess a prominent knowledge of Financial Institution related business and correspondent relationships with a good knowledge of operations and control. </p><br></li><li><p>Identify areas for professional development of self and other staff. </p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field </p><br></li></ul><p>E. Legal, Regulatory and Risk Framework Responsibilities:</p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </p><br></li><li><p>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control </p><br></li><li><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. </p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </p><br></li><li><p>Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. </p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br></li></ul><p>F. Other: </p><br><ul><li><p>Ensuring high standards of data protection and confidentiality to safeguard commercially sensitive information. </p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br></li><li><p>of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and </p><br></li><li><p>Compliance functions, and relevant Regulators.</p><br></li><li><p>Maintains high professional standards to uphold QNB's reputation and to strengthen its market leadership position </p><br></li><li><p>All other ad hoc duties/activities related to QNB that management may request of the employee from time to time </p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelors University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, </p><br></li><li><p>Business Administration or Information Technology (related field of study), Masters preferred </p><br></li><li><p>At least 12 years of relevant experience, preferably within a highly rated international bank. </p><br></li><li><p>Well-informed of the market competitive structure, industry practices and regulations for the Financial Institutions and correspondent banking segment. </p><br></li><li><p>Excellent oral and written communication skills in English and Arabic.</p><br></li><li><p>Excellent people relationship skills and awareness of risk management concepts and practices. </p><br></li><li><p>Understanding of the relevant laws, regulations and best practices pertaining to Financial Institution relationships. </p><br></li><li><p>Personal integrity and self-management. </p><br></li><li><p>Planning, organizing and analytical ability with problem solving and decision-making skills. </p><br></li><li><p>Ability to motivate and lead teams from diverse cultural backgrounds. </p><br></li><li><p>Knowledge of AML laws and regulations.</p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<span></span><ul><li><p><span><b><span>Standards Implementation</span></b>: Implement and maintain compliance with ISO 27001, NIST, GDPR, and other frameworks.</span><br></p><br></li><li><p><span><b><span>Policy Development</span></b>: Draft, update, and enforce security policies and procedures.</span><br></p><br></li><li><p><span><b><span>Audit Management</span></b>: Conduct internal audits and support external audits and certification processes.</span><br></p><br></li><li><p><span><b><span>Risk Assessment</span></b>: Perform compliance gap analysis and risk assessments to identify vulnerabilities.</span><br></p><br></li><li><p><span><b><span>Governance Reporting</span></b>: Prepare compliance reports, audit findings, and corrective action plans.</span><br></p><br></li><li><p><span><b><span>Awareness Programs</span></b>: Conduct security awareness sessions to ensure adherence to compliance requirements.</span><br></p><br></li><li><p><span><b><span>Stakeholder Coordination</span></b>: Liaise with regulators, auditors, and internal teams to maintain compliance posture.</span><br></p><br></li></ul><br><span>Requirements<b>Qualifications</b><br></span><ul><li><p><span>Bachelor’s degree in Computer Science, Information Technology, or related discipline.</span><br></p><br></li><li><p><span>Minimum <b>8+ years of experience</b> in compliance, governance, and IT security.</span><br></p><br></li><li><p><span>Proven track record in implementing compliance frameworks and managing audits.</span><br></p><br></li></ul><b>Certifications</b><br><ul><li><p><span><b>CISA</b> (Certified Information Systems Auditor).</span><br></p><br></li><li><p><span><b>CISM</b> (Certified Information Security Manager).</span><br></p><br></li><li><p><span><b>ISO 27001 Lead Implementer / Auditor</b>.</span><br></p><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
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<span><span>• Manage and govern Service Desk & Technical Support services</span><br><br><span>• Monitor SLA performance and service quality</span><br><br><span>• Handle escalations and operational risks</span><br><br><span>• Prepare monthly and ad-hoc reports</span><br><br><span>• Drive continuous improvement and process optimization</span><br><br><span>• Coordinate with stakeholders, vendors and internal teams</span><br><br><span>• Manage service reviews, audits and improvement plans</span><br><br></span><br><span>Requirements<span>• 5–10 years of relevant experience in Service Desk / Technical Support / IT Service Management</span><br><br><span>• Strong experience in Service Desk governance, SLA monitoring, escalation management and service reporting</span><br><br><span>• Experience managing teams, workloads, service capacity and technical support operations</span><br><br><span>• Strong knowledge of ITIL practices and IT service delivery</span><br><br><span>• Experience in dashboards, performance reporting, audits and continuous service improvement</span><br><br><span>• Strong stakeholder and vendor coordination experience</span><br><br><span><span>Degree / Diploma in Information Technology or related field</span></span><br><br><span></span><br><br><b><span>Preferred Certifications:</span></b><br><br><span>• HDI-SCA / HDI-DST / ITIL Foundation / CompTIA A+ / equivalent</span><br><br><span>• PMP / PRINCE2 / HDI-SCM / equivalent</span><br><br><span></span><br><br></span><br> </div>
<h2 class="h5">Job description</h2>
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<span>Design, implement, and optimize Data Center network solutions using Cisco ACI, Arista CloudVision, Leaf-Spine, VXLAN, EPGs, Bridge Domains, Application Profiles, Access Policies, and VPC.<br>Design and manage Azure and GCP cloud connectivity and integration with on-premises infrastructure.<br>Assess network readiness for cloud migrations and coordinate high-performance express routes.<br>Deploy, administer, and optimize NAC solutions including ISE, AGNI, and ClearPass.<br>Implement TACACS+, wireless security, and user migration from legacy systems.<br>Configure, maintain, and troubleshoot switches, wireless controllers, ACI fabrics, FortiGate, and Palo Alto environments.<br>Apply AI, Machine Learning, and automation principles to network operations.<br></span><br><span>RequirementsBachelor’s degree in Computer Science, Information Technology, or related field.<br>Minimum <b>10+ years of related experience</b>.<br>Strong hands-on Data Center networking experience.<br>Strong cloud networking and network security experience.<br>Advanced network device configuration and troubleshooting capability.<br></span><br> </div>