House gard Jobs

<p>Company Description Rixos Premium Qetaifan Island North Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><p>Job Description Receptionist This position is responsible for delivering exceptional guest service by ensuring a smooth and efficient Front Office operation. The receptionist serves as the first point of contact for guests, handling arrivals, departures, reservations, and guest inquiries while maintaining the highest standards of hospitality.</p><p>What you will be doing:</p><ul><li>Welcome guests warmly upon arrival and ensure a professional and efficient check-in and check-out experience.</li><li>Register guests, verify reservations, assign rooms, and issue room keys in accordance with hotel policies and procedures.</li><li>Process guest payments, cashiering transactions, currency exchange, and maintain accurate billing records.</li><li>Handle guest inquiries, requests, and complaints promptly, ensuring timely resolution and guest satisfaction.</li><li>Coordinate with Housekeeping, Concierge, Engineering, and other departments to ensure guest requests are fulfilled efficiently.</li><li>Review daily arrival and departure lists, ensuring all special requests, VIP arrivals, and room allocations are properly arranged.</li><li>Promote hotel facilities, outlets, room upgrades, and other services to maximize guest satisfaction and hotel revenue.</li><li>Maintain accurate guest profiles and update guest information in the property management system.</li><li>Ensure the privacy and confidentiality of all guest information at all times.</li><li>Monitor room availability and communicate any discrepancies to the Front Office Supervisor or Duty Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1-2 years of experience in a similar position in the hospitality industry (5* Hotel or resort).</li><li>Diploma in Tourism / Hospitality Management.</li><li>Good in English and communications Skills.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage</li><li>Proficiency in Microsoft Office and hotel Property Management Systems (PMS) such as Opera or similar.</li><li>Good organizational skills with the ability to multitask in a fast-paced environment.</li><li>Strong attention to detail and accuracy in handling guest information and financial transactions.</li><li>Positive attitude with a high level of professionalism and integrity.</li><li>Ability to work flexible shifts, including weekends, public holidays, and night shifts when required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Rixos Premium Qetaifan Island North</strong></p><br><p>Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><br><br>Job Description<br><br><p><strong>Receptionist</strong></p><br><p>This position is responsible for delivering exceptional guest service by ensuring a smooth and efficient Front Office operation. The receptionist serves as the first point of contact for guests, handling arrivals, departures, reservations, and guest inquiries while maintaining the highest standards of hospitality.</p><br><p><strong>What you will be doing:</strong></p><br><ul><li>Welcome guests warmly upon arrival and ensure a professional and efficient check-in and check-out experience.</li><li>Register guests, verify reservations, assign rooms, and issue room keys in accordance with hotel policies and procedures.</li><li>Process guest payments, cashiering transactions, currency exchange, and maintain accurate billing records.</li><li>Handle guest inquiries, requests, and complaints promptly, ensuring timely resolution and guest satisfaction.</li><li>Coordinate with Housekeeping, Concierge, Engineering, and other departments to ensure guest requests are fulfilled efficiently.</li><li>Review daily arrival and departure lists, ensuring all special requests, VIP arrivals, and room allocations are properly arranged.</li><li>Promote hotel facilities, outlets, room upgrades, and other services to maximize guest satisfaction and hotel revenue.</li><li>Maintain accurate guest profiles and update guest information in the property management system.</li><li>Ensure the privacy and confidentiality of all guest information at all times.</li><li>Monitor room availability and communicate any discrepancies to the Front Office Supervisor or Duty Manager.</li></ul><br>Qualifications<br><br><ul><li>Minimum 1-2 years of experience in a similar position in the hospitality industry (5* Hotel or resort).</li><li>Diploma in Tourism / Hospitality Management.</li><li>Good in English&nbsp;and communications Skills.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage</li><li>Proficiency in Microsoft Office and hotel Property Management Systems (PMS) such as Opera or similar.</li><li>Good organizational skills with the ability to multitask in a fast-paced environment.</li><li>Strong attention to detail and accuracy in handling guest information and financial transactions.</li><li>Positive attitude with a high level of professionalism and integrity.</li><li>Ability to work flexible shifts, including weekends, public holidays, and night shifts when required.</li></ul><br>Additional Information<br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front Office department, you will be responsible for delivering exceptional guest experiences from arrival to departure. The ideal candidate will have strong communication skills, a guest-focused attitude, and the ability to handle multiple tasks while maintaining high service standards.</p><p>Welcome guests with a warm, professional greeting and assist with check-in and check-out procedures. Handle room assignments, key issuance, and update guest preferences accurately in the PMS. Assist guests with inquiries, special requests, and hotel information to ensure a comfortable stay. Coordinate with Housekeeping and Engineering to ensure room readiness, maintenance follow-ups, and guest requests are completed promptly. Upsell room categories and promote hotel services to maximize revenue. Manage incoming calls, messages, and guest requests in a timely and courteous manner. Coordinate with Concierge, Reservations, and other hotel departments to ensure smooth operations. Provide accurate information regarding hotel facilities, dining options, transportation, and nearby attractions. Handle guest feedback and concerns professionally, offering solutions or escalating issues to the Duty Manager when necessary. Follow up with guests on special requests, complaints, and service recovery actions. Process guest payments, room charges, deposits, and refunds accurately. Maintain proper documentation, reports, and shift handover notes. Ensure the lobby and front desk area remain clean, organized, and presentable at all times. Adhere to hotel security, safety, and confidentiality protocols. Verify guest identification, maintain visitor logs, and follow standard front-office procedures. Follow brand standards and service guidelines at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Guest Service Agent, Front Desk Agent, or in a hotel customer service role.</li><li>Strong communication and interpersonal skills with a guest-first attitude.</li><li>Proficiency in hotel PMS (e.g., Opera/Fidelio) is highly preferred.</li><li>Good computer skills; proficiency in Microsoft Office applications.</li><li>Fluency in English; Arabic or other languages are an advantage.</li><li>Ability to multitask, stay calm under pressure, and work in a fast-paced hotel environment.</li><li>Professional appearance, grooming, and positive attitude.</li><li>Strong problem-solving skills and attention to detail.</li><li>High school diploma or equivalent; hospitality-related qualifications are preferred.</li><li>Willingness to work shifts, weekends, and public holidays.</li></ul><p></p></section>

<p><strong>About the Company</strong></p><p><br></p><p>Chicago House AC is an American soccer club based in Chicago, Illinois, focused on building a sustainable, community-driven soccer organization in one of the greatest sports cities in the United States. The club includes men’s, women’s, youth, futsal, and community soccer initiatives, and is backed by an ambitious group of investors and operators committed to growing the game in Chicago and across the U.S.</p><p><br></p><p>As soccer continues to experience rapid growth in America — driven by rising fan interest, increased investment, expanding youth participation, and the momentum surrounding the FIFA World Cup coming to North America — Chicago House AC is positioned to become an important part of the U.S. soccer landscape.</p><p><br></p><p>Our vision is to build a strong, locally rooted club with national relevance through strategic investment, community engagement, commercial partnerships, player development, and long-term brand building.</p><p><br></p><p><strong>Company Website:</strong> https://www.chicagohouseac.com/</p><p><br></p><p><strong>About the Role: Member of the Board of Advisors</strong></p><p>Chicago House AC is seeking accomplished professionals, entrepreneurs, sports executives, investors, business leaders, and soccer enthusiasts across the United States to join our Board of Advisors. Advisors will help promote the club, expand our network, identify strategic opportunities, introduce sponsors and investors, and support the long-term growth of Chicago House AC. This is an opportunity to become part of an ambitious soccer ownership and advisory group working to build a successful American soccer club with strong community impact and long-term commercial potential. We are especially interested in advisors who can help expand Chicago House AC's visibility, investor network, sponsor relationships, and strategic partnerships across the United States.</p><p><br></p><p>We are also seeking Board Advisors from Qatar to help expand Chicago House AC's international network and strengthen the club's presence within their local soccer and business communities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Promote Chicago House AC within your professional and personal network.</li><li>Introduce potential sponsors, commercial partners, investors, community partners, media contacts, and strategic relationships.</li><li>Provide strategic guidance on club growth, marketing, fundraising, sponsorships, fan engagement, partnerships, community programming, and business development.</li><li>Support revenue-generating and brand-building initiatives when appropriate.</li><li>Participate in periodic advisory meetings and provide feedback on key priorities.</li><li>Help identify opportunities to grow Chicago House AC’s presence among U.S. soccer fans, investors, sponsors, youth soccer organizations, local businesses, and strategic partners.</li></ul><p><br></p><p><strong>Preferred Qualifications</strong></p><ul><li>Passion for soccer and the business of sports.</li><li>Experience as an executive, entrepreneur, investor, advisor, sponsor, community leader, or business development professional.</li><li>Strong U.S.-based professional network that can support club growth.</li><li>Interest in sports investing, soccer operations, sponsorships, community development, youth soccer, fan engagement, or sports media.</li><li>Excellent communication and relationship-building skills.</li><li>Ability to help open doors to investors, sponsors, commercial partners, media opportunities, youth soccer organizations, local businesses, or soccer-related relationships.</li></ul><p><br></p><p><strong>Compensation &amp; Benefits</strong></p><p>This advisory role offers sweat equity aligned with advisor contributions and the long-term success of Chicago House AC. Advisors will have the opportunity to help shape the strategic direction of the club, work alongside the ownership group, expand their network within the U.S. soccer industry, and participate in an exciting American soccer investment journey.</p><p><br></p><p><strong>Why Join Us</strong></p><p>Soccer is entering a major growth phase in the United States. With the FIFA World Cup coming to North America, increasing investor interest in the sport, and growing demand for authentic local clubs, Chicago House AC has a unique opportunity to build a meaningful soccer platform in one of America’s most important cities.</p><p><br></p><p>Inspired by the growth of soccer culture in the U.S. and stories like Welcome to Wrexham, our goal is to build a sustainable, community-focused club with strong commercial potential, local pride, and national relevance.</p><p><br></p><p>If you’ve ever wanted to help shape the future of an American soccer club from the inside while sharing in its long-term success, this is a unique opportunity.</p><p><br></p><p><strong>Equal Opportunity Statement</strong></p><p>Chicago House AC is an equal opportunity organization. We are committed to creating a diverse, inclusive, and respectful environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, genetic information, or any other characteristic protected by applicable law.</p><p><br></p><p>Selection decisions are based on qualifications, merit, business needs, and the ability to contribute to the responsibilities of the advisory role.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> SUMMARY<p>Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.</p><br><p>Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Welcome guests during check-in and giving a fond farewell to guest while checkout.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling guest complaints and concerns in an efficient and timely manner.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Overseeing VIP guests, arrivals and departures.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Escorts VIP Guests to their rooms upon arrival, explains the room and hotel facilities and offers them with assistance for the length of their stay.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintains a friendly and caring relationship with the VIP guests during their stay by making a courtesy phone call, providing them with information on the hotel services and local sites of interest, handling their requests such as restaurant reservations and transportation requests.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinating and multi-tasking job duties in a busy environment.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Detailed information regarding arrivals and room requirements.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Have up to date information on daily room occupancy</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greeting guests as they enter and exit the hotel.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Co-ordinate with housekeeping for clearing of rooms.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collect Guest feedback during guest departure along with his likes and dislikes.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintains high visibility in the lobby and front desk area and provide assistance to our guests in a pro-active way.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all requests received from all guests.&nbsp; Follows up when necessary.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; During peak period, provides help and support to the Front Desk, and Concierge Desk with check-in, check out and handling guest requests.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Restaurant Manager to oversee daily restaurant operations, lead high-performing teams, and deliver exceptional guest experiences.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage Front of House (FOH) and Back of House (BOH) operations</p></li></ul><ul><li><p>Lead and manage Front of House (FOH) and Back of House (BOH) operations.</p></li></ul><ul><li><p>Ensure exceptional customer service and operational excellence.</p></li></ul><ul><li><p>Supervise, coach, and develop restaurant staff.</p></li></ul><ul><li><p>Monitor sales, food cost, labor cost, and overall profitability.</p></li></ul><ul><li><p>Ensure compliance with food safety, hygiene, and company standards.</p></li></ul><ul><li><p>Drive operational improvements and business growth.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 3–5 years of experience as a Restaurant Manager or in a similar leadership role.</p></li></ul><ul><li><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.</p></li></ul><ul><li><p>Strong leadership, communication, and problem-solving skills.</p></li></ul><ul><li><p>Solid knowledge of restaurant operations, POS systems, inventory management, and cost control.</p></li></ul><ul><li><p>Fluent in Arabic and English.</p></li></ul><ul><li><p>Arab nationals preferred.</p></li></ul><ul><li><p>Immediate joiners are preferred.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Villa Host is responsible for providing personalized service to guests demonstrating true luxury brand experience from pre-arrival to departure by ensuring the comfort, satisfaction, and overall positive experience of guests staying at the villa. The role is expected to display the most exceptional customer service in creating a welcoming atmosphere for guests.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Greet arriving guests, provide a warm welcome, and facilitate the check-in process efficiently. </p><br> <p>Liaise with reservations and guests prior to their arrival to establish their needs and special requests, accordingly.</p><br> <p>Offer assistance and information to guests about the villa amenities, nearby attractions, and activities to enhance their stay. </p><br> <p>Ensure to contact guests to confirm their briefing about the facilities like spa and other facilities.</p><br> <p>Build positive relationships with guests, address their inquiries, and promptly respond to requests or concerns and maintain seamless interactions with them in order to facilitate guest recognition, obtain preferences, anticipate any needs and proactively action all requests and requirements.</p><br> <p>Escort guests to their villa accommodations, provide room orientation, and ensure that all amenities are functioning correctly.</p><br> <p>Ensure that all due payments are obtained and cleared in a timely manner as well as foreign exchanges and cash are paid in compliance with guidelines.</p><br> <p>Offer personalized concierge services, such as booking reservations, FandB orders, arranging transportation, laundry services, and providing recommendations for local dining and entertainment.</p><br> <p>Listen attentively to guest complaints or issues, and take immediate action to resolve them in a professional and courteous manner. </p><br> <p>To make a positive impact, taking personal responsibility and initiative to resolve issues always ensuring clear communication with all guests as well as colleagues at all times.</p><br> <p>Stand on top of coordinating outstanding issues with related departments such as housekeeping, engineering and ensure that the highest standards are maintained without compromising quality and reputation of the brand.</p><br> <p>Coordinate and fulfill special requests from guests, such as room setup, floral arrangements, or specific amenities, in friendly, efficient, accurate and polite manner always.</p><br> <p>Facilitate the smooth check-out process, bid farewell to departing guests, and assist with any final inquiries or assistance.</p><br> <p>Seek guest feedback and reviews to identify areas for improvement and maintain high-quality service standards.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Understanding of the hospitality industry, including luxury service standards, guest preferences, and hotel operations, to provide exceptional service tailored to villa guests.</p><br> <p>Knowledge of villa operations, including housekeeping, maintenance, and guest services, to ensure the smooth operation and maintenance of the villa and its amenities.</p><br> <p>Excellent interpersonal and communication skills to interact with villa guests professionally and effectively, anticipating their needs and providing personalized service.</p><br> <p>Ability to quickly identify and address guest inquiries, concerns, and requests, demonstrating resourcefulness and flexibility to ensure guest satisfaction.</p><br> <p>Keen attention to detail to ensure that the villa is impeccably presented and maintained, and that guest requests are fulfilled accurately and promptly, creating a memorable and enjoyable experience for guests.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Customer Interaction L2<br>Guest Relations L2<br>Hotel Management Standards and Procedures L2<br>Leadership<br>Product and Service Knowledge L2<br>Quality<br>Reservation Management L2<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Hospitality or any related field<br><br><br><br> </div>

OBJECTIVE/ PURPOSE OF THE JOB:<br><br><br><br>The E-commerce Customer Service & Order Fulfillment Executive is responsible for delivering an exceptional online customer experience throughout the complete order lifecycle. The role ensures accurate order processing, timely fulfillment, proactive customer communication, and efficient after-sales support while driving customer satisfaction, retention, and online sales. The position also supports revenue growth through cross-selling, upselling, performance reporting, and continuous process improvement.<br><br><br><br> Area of Focus:<br><br> Deliver exceptional customer service across all digital channels including phone, email, Whats App, and live chat. Respond promptly and professionally to customer inquiries. Handle customer complaints and resolve issues within agreed SLAs. Build long-term customer relationships through personalized service. Provide accurate information regarding products, availability, sizing, delivery timelines, returns and promotions. Maintain excellent customer satisfaction levels and service quality. Escalate complex issues to the E-commerce Manager when required. Ensure all customer interactions are documented accurately. Identify opportunities to recommend complementary products. Promote relevant campaigns and exclusive online services. Encourage customers to purchase additional products where appropriate. Support abandoned cart recovery initiatives. Assist in driving repeat purchases through personalized follow-ups. Promote loyalty program benefits and customer account registrations. Support concierge and assisted selling initiatives. Monitor new website orders and ensure timely processing. Coordinate with stores, warehouse, logistics and courier partners for order fulfillment. Allocate inventory and follow up on order picking and packing. Ensure all orders are shipped within agreed timelines. Monitor shipment status until successful delivery. Coordinate re-delivery attempts whenever required. Handle order modifications, cancellations and refund requests. Process exchanges and returns in accordance with company policies. Investigate failed deliveries and coordinate corrective actions. Monitor payment status and support payment-related inquiries. Ensure order accuracy and minimize fulfillment errors. Maintain daily order tracking reports Prepare daily operational reports including: Monitor customer service KPIs. Identify recurring customer issues and recommend improvements. Support sales reporting and campaign performance tracking. Maintain accurate records for management reporting. <br><br><br><br>Skills and Abilities:<br><br> 1-2 years of experience in E-commerce Customer Service or Order Fulfillment. Experience working on Shopify, Adobe Commerce (Magento), Salesforce Commerce or similar platforms. Experience using CRM or ticketing systems. Experience coordinating with logistics providers. Experience of handling customer complaints and order management. Excellent verbal and written communication. Strong customer service mindset. Excellent organizational skills. Strong attention to detail. Ability to multitask under pressure. Strong problem-solving skills. Excellent follow-up skills. Good analytical and reporting abilities. Strong Microsoft Excel skills. Experience using Microsoft Office. Knowledge of OMS and ERP systems is an advantage. Knowledge of shipping and fulfillment processes. Ability to work during weekends, holidays and peak campaigns when required. Fluent English and Arabic.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role:</strong></p><br> <p>You will support our team by ensuring consistent high standards of cleanliness and hygiene across the restaurant and that tables are cleared and cleaned quickly and efficiently.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You will have/be:</p><br> <p>- Previous experience within a similar role.</p><br> <p>- An individual who takes personal pride in working to high standards.</p><br> <p>- A team player with a 'can do' attitude who takes instructions well.</p><br> <p>- Flexible and a fast learner who is capable of moving between back-of-house and front-of-house duties.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <div>Job Description</div> <br> <p>We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front Office department, you will be responsible for delivering exceptional guest experiences from arrival to departure. The ideal candidate will have strong communication skills, a guest-focused attitude, and the ability to handle multiple tasks while maintaining high service standards.</p> <ul> <li>Welcome guests with a warm, professional greeting and assist with check-in and check-out procedures.</li> <li>Handle room assignments, key issuance, and update guest preferences accurately in the PMS.</li> <li>Assist guests with inquiries, special requests, and hotel information to ensure a comfortable stay.</li> <li>Coordinate with Housekeeping and Engineering to ensure room readiness, maintenance follow-ups, and guest requests are completed promptly.</li> <li>Upsell room categories and promote hotel services to maximize revenue.</li> <li>Manage incoming calls, messages, and guest requests in a timely and courteous manner.</li> <li>Coordinate with Concierge, Reservations, and other hotel departments to ensure smooth operations.</li> <li>Provide accurate information regarding hotel facilities, dining options, transportation, and nearby attractions.</li> <li>Handle guest feedback and concerns professionally, offering solutions or escalating issues to the Duty Manager when necessary.</li> <li>Follow up with guests on special requests, complaints, and service recovery actions.</li> <li>Process guest payments, room charges, deposits, and refunds accurately.</li> <li>Maintain proper documentation, reports, and shift handover notes.</li> <li>Ensure the lobby and front desk area remain clean, organized, and presentable at all times.</li> <li>Adhere to hotel security, safety, and confidentiality protocols.</li> <li>Verify guest identification, maintain visitor logs, and follow standard front-office procedures.</li> <li>Follow brand standards and service guidelines at all times.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Previous experience as a Guest Service Agent, Front Desk Agent, or in a hotel customer service role.</li> <li>Strong communication and interpersonal skills with a guest-first attitude.</li> <li>Proficiency in hotel PMS (e.g., Opera/Fidelio) is highly preferred.</li> <li>Good computer skills; proficiency in Microsoft Office applications.</li> <li>Fluency in English; Arabic or other languages are an advantage.</li> <li>Ability to multitask, stay calm under pressure, and work in a fast-paced hotel environment.</li> <li>Professional appearance, grooming, and positive attitude.</li> <li>Strong problem-solving skills and attention to detail.</li> <li>High school diploma or equivalent; hospitality-related qualifications are preferred.</li> <li>Willingness to work shifts, weekends, and public holidays.</li> </ul> <br> <div><br></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role:</strong></p><br> <p>Working behind the scenes in a busy restaurant you will ensure that our high standards of cleanliness and hygiene are maintained at all times.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You will have:</p><br> <p>- Previous experience within a similar role.</p><br> <p>- A 'can do' attitude and the ability to take instructions well and learn quickly.</p><br> <p>- A flexible nature, capable of moving between back-of-house and front-of-house duties quickly and efficiently.</p><br> <p>- The ideal candidate for this role is an individual who takes personal pride in working as part of team to achieve high standards.</p><br> </div>

<p>SUMMARY Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps. KEY RESPONSIBILITIES Welcome guests during check-in and giving a fond farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Escorts VIP Guests to their rooms upon arrival, explains the room and hotel facilities and offers them with assistance for the length of their stay. Maintains a friendly and caring relationship with the VIP guests during their stay by making a courtesy phone call, providing them with information on the hotel services and local sites of interest, handling their requests such as restaurant reservations and transportation requests. Coordinating and multi-tasking job duties in a busy environment. Detailed information regarding arrivals and room requirements. Have up to date information on daily room occupancy Greeting guests as they enter and exit the hotel. Co-ordinate with housekeeping for clearing of rooms. Collect Guest feedback during guest departure along with his likes and dislikes. Maintains high visibility in the lobby and front desk area and provide assistance to our guests in a pro-active way. Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all requests received from all guests. Follows up when necessary. During peak period, provides help and support to the Front Desk, and Concierge Desk with check-in, check out and handling guest requests.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 1 year experience as Guest Relations within hospitality environment. High school diploma or higher qualification. Experience in Opera is beneficial.</p>

<p>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up. Receive each guest call in a professional and friendly manner. Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Builds mutual trust, respect, and cooperation among team members. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Ensure guests are greeted by name upon calling as per Rixos Standards. Maintain an up-to-date knowledge of the hotel and local services. Telephone lists are continually updated. Complete management's long distance call vouchers and record them on the traffic sheet. Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls.</p><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position. Additional Information Be aware at all times of the management schedules and contact details. Monitor the long distance call logs, faxes and messages. Co-ordinate communication within the hotel in the event of emergency. Attend training classes as per schedule Show fullest cooperation and respect within the team and other departments Be aware of the daily activities and has product knowledge of all the hotel facilities'</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>The Biological Sciences Program at Carnegie Mellon University in Qatar invites applications for a full-time Research Assistant position on a project investigating how the extracellular matrix regulates metastatic breast cancer progression.&nbsp;<br>The project combines molecular biology, cell biology, protein biochemistry, and cancer biology to uncover mechanisms of gene regulation underlying tumor progression and metastasis.<br>The position is funded for a period of 1 year and 6months with a possible renewal based on performance and continued funding.</b></p><br><p><b>Required Qualifications:<br>- At minimum, a Bachelor's degree in Biological Sciences, Cell Biology, Molecular Biology, Biotechnology, or a related discipline.<br>- Demonstrated experience with mammalian cell culture and molecular biology<br>- Documented and hands-on experience with qPCR, miRNA biology, and Western blotting techniques<br>- Strong organizational skills and attention to detail.<br>- Excellent written and oral communication skills in English.<br>- Ability to work independently while contributing effectively within a collaborative research team.</b></p><br><p><br><b>Preferred Qualifications:<br>Experience with one or more of the following is highly desirable:<br>- Flow cytometry<br>- Molecular cloning<br>- RNA interference (siRNA, miRNA, morpholinos)<br>- Cell migration and adhesion assays<br>- Bioinformatics or RNA-seq analysis</b></p><br><p><br><b>Position Responsibilities: The Research Assistant will:<br>- Maintain mammalian cell cultures under BSL-2 conditions.<br>- Perform RNA and miRNA extraction, end-point, and quantitative PCR.<br>- Conduct flow cytometry and Western blot experiments and quantitative protein analysis.<br>- Perform mammalian cell transfections and gene knockdown/overexpression experiments using electroporation and Lipofectamine-based transfection.<br>- Assist with flow cytometry experiments and data analysis.<br>- Carry out molecular cloning and plasmid validation.<br>- Collect and analyze experimental data using different tools and platforms.<br>- Maintain accurate laboratory records, databases and experimental documentation.<br>- Help supervise and mentor undergraduate researchers.<br>- Participate in laboratory meetings and contribute to manuscripts, conference presentations, and reports.</b><br>&nbsp;</p><br><p><span><b>To be considered for this position, you must submit an application containing:</b></span><br><b>- Cover letter<br>- CV<br>- Two (2) references</b></p><br><p><b>Joining the CMU team opens the door to an array of exceptional benefits.</b></p><br><p><b>Benefits eligible employees enjoy a wide array of benefits including <span>comprehensive medical, prescription, dental, and vision insurance</span>as well as a generous <span>retirement savings program</span> with employer contributions. Unlock your potential with <span>tuition benefits</span>, take well-deserved breaks with ample <span>paid time off</span> and observed <span>holidays</span>, and rest easy with life and accidental death and disability insurance.&nbsp;</b></p><br><p><b>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our <span>Family Concierge Team</span> to help navigate childcare needs, <span>fitness center access</span><span>,</span> and much more!</b></p><br><p><b>For a comprehensive overview of the benefits available, explore our <span>Benefits page</span><span>.</span></b></p><br><p><b>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.</b></p><br><p><b>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!</b></p><br><p><b>Location</b></p><br>Doha, Qatar<p><b>Job Function</b></p><br>Researchers<p><b>Position Type</b></p><br>Staff – Fixed Term (Fixed Term)<p><b>Full Time/Part time</b></p><br>Full time<p><b>Pay Basis</b></p><br>Hourly<p><b>More Information:&nbsp;</b></p><br><ul><li><p>Please visit <b>“Why Carnegie Mellon” </b>to learn more about becoming part of an institution inspiring innovations that change the world.&nbsp;</p><br></li><li><p>Click here to view a listing of employee benefits</p><br></li><li><p><b>Carnegie Mellon University is an Equal Opportunity <span><span><span><span><span><span><span><span><span>Employer/Disability/Veteran</span></span></span></span></span></span></span></span></span></b>.&nbsp;</p><br></li><li><p><b>Statement of Assurance</b></p><br></li></ul><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.<br>You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>REQUIRED QUALIFICATIONS<br>Related Work Experience: 6-months related work experience required.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.<br>You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>REQUIRED QUALIFICATIONS<br>Related Work Experience: 6-months related work experience required.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Butler Supervisor. The Butler Supervisor oversees the daily operations of the Butler team, ensuring exceptional personalized service that reflects the highest luxury hospitality standards. This role supervises, coaches, and supports Butler colleagues while coordinating with other hotel departments to deliver seamless guest experiences. The Butler Supervisor is responsible for maintaining service excellence, handling VIP guest requirements, resolving guest concerns, and ensuring all butler services are delivered efficiently, professionally, and in accordance with brand standards.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Supervise and support the daily operations of the Butler team to ensure exceptional guest service</li><li>Lead, coach, and motivate team members while maintaining luxury hospitality standards</li><li>Ensure personalized service is delivered to all guests, with special attention to VIPs and long-stay guests</li><li>Coordinate with Front Office, Housekeeping, Concierge, Food &amp; Beverage, and other departments to ensure seamless guest experiences</li><li>Monitor room readiness, amenities, and special guest requests prior to arrival</li><li>Handle guest concerns promptly and professionally, ensuring timely resolution</li><li>Conduct regular inspections of guest rooms, suites, and butler service areas to maintain quality standards</li><li>Assist in training, onboarding, and performance development of Butler colleagues</li><li>Prepare work schedules, allocate tasks, and monitor team productivity</li><li>Maintain accurate guest preference records and service documentation</li><li>Ensure compliance with hotel policies, health and safety regulations, and brand standards</li><li>Support management in achieving departmental goals, guest satisfaction targets, and continuous service improvement</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or bachelor's degree in Hospitality Management, Hotel Management, or a related field is preferred</p><p>Previous supervisory experience in a luxury hotel, resort, or upscale hospitality environment</p><p>Strong leadership, coaching, and team management skills</p><p>Excellent communication and interpersonal abilities</p><p>Exceptional attention to detail and a passion for delivering personalized guest service</p><p>Strong problem-solving and decision-making skills in a fast-paced environment</p><p>Proficiency in hotel property management systems and Microsoft Office applications</p><p>Knowledge of Forbes Five-Star or similar luxury hospitality service standards</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p> <h4>About the role:</h4> <p>The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.</p> <h4>What you will do:</h4> <ul> <li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li> <li>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Responds to all guest requests in an accurate and timely manner. Interactions with guests will be in person and by phone</li> <li>Resolves guest complaints, and finds opportunities to recognize and personalize the service</li> <li>Adhere to Four Seasons Hotel’s standards as well as policies and procedures</li> <li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</li> <li>Works harmoniously and professionally with co-workers and direct superior</li> </ul> <h4>What you bring:</h4> <ul> <li>One or more years experience working within a luxury hotel or similar environment is considered an asset</li> <li>Excellent interpersonal skills and communication skills</li> <li>Cross cultural sensitivity, and customer service orientation</li> <li>Guest centricity and understanding the importance of guest’s preferences</li> </ul> <h4>What we offer:</h4> <ul> <li>Opportunities to build a successful career with global potential</li> <li>Unique strong culture - diversity of 50 different nationalities</li> <li>Living accommodation in a high quality, well-resourced apartment</li> <li>Excellent training and development opportunities</li> <li>Employee recognition programs</li> <li>Complimentary nights at Four Seasons hotels worldwide</li> <li>Paid home leave tickets</li> <li>Complimentary meals in employee restaurants</li> <li>Free transportation to work</li> <li>Medical coverage</li> </ul> <h4>Work authorization:</h4> <p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>

Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Guest Services Agent, you will be responsible for the following duties:<br><br>Greet, check-in, and escort guests promptly to their rooms Address special guest preferences recorded in guest history profiles Handle cash drawer properly as outlined in the MODOH Controller’s Policy Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues Print and drop cash out, adjustment slips, paid out voucher, and bank count reports Communicate clearly with the Night Duty Manager and Accounting Department Establish a good working knowledge of the Hotel outlets and products<br><br>As Guest Services Agent, We Expect From You<br><br>Friendly, enthusiastic, passionate, Sociable Engaging, Genuine, Organised Minimum of 1 year of Front Office experience Minimum 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East Region is an advantage Strong command of Microsoft Office products ,HMS<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Guest Services Agent, you will be responsible for the following duties:<br><br>Greet, check-in, and escort guests promptly to their rooms Address special guest preferences recorded in guest history profiles Handle cash drawer properly as outlined in the MODOH Controller’s Policy Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues Print and drop cash out, adjustment slips, paid out voucher, and bank count reports Communicate clearly with the Night Duty Manager and Accounting Department Establish a good working knowledge of the Hotel outlets and products<br><br>As Guest Services Agent, We Expect From You<br><br>Friendly, enthusiastic, passionate, Sociable Engaging, Genuine, Organised Minimum of 1 year of Front Office experience Minimum 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East Region is an advantage Strong command of Microsoft Office products ,HMS<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?