House gard Jobs

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Sales Manager</strong>, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals</li><li>Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability</li><li>Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals</li><li>Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue</li><li>Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system</li><li>: <br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact. Russian Speaking is a must.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br><strong>About The Team<br><br></strong><strong>How We’ll Help You Thrive<br><br></strong><strong>Benefits<br><br></strong>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br><ul><li>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Telephone Operator and build your career with us.</p><br><br>Job Description<br><br><ul><li>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Receive each guest call in a professional and friendly manner.</li><li>Achieve Quality Audit result of 95% and above through consistent documented trainings.</li><li>Achieve the highest Guest Satisfaction measured by TRUST YOU platform.</li><li>Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li><li>Builds mutual trust, respect, and cooperation among team members.</li><li>Maintain effective communication with all related department to ensure smooth service delivery.</li><li>Handle every query in a polite and courteous manner and exceed guest expectations.</li><li>Ensure guests are greeted by name upon calling as per Rixos Standards.</li><li>Maintain an up-to-date knowledge of the hotel and local services.</li><li>Telephone lists are continually updated.</li><li>Complete management's long distance call vouchers and record them on the traffic sheet.</li><li>Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard.</li><li>Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls&nbsp;</li></ul><br>Qualifications<br><br><ul><li><strong>2–5 years</strong> of experience&nbsp;</li><li><strong>Professional appearance:</strong> Well-groomed, appropriately dressed, punctual, and dependable.</li><li><strong>Experience:</strong> Previous experience in hospitality,&nbsp;concierge work, reception, customer service, or a similar position.</li></ul><br>Additional Information<br><br><ul><li>Be aware at all times of the management schedules and contact details.</li><li>Monitor the long distance call logs, faxes and messages.</li><li>Co-ordinate communication within the hotel in the event of emergency.</li><li>Attend training classes as per schedule</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Be aware of the daily activities and has product knowledge of all the hotel facilities</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> &nbsp;Represent the hotel as the primary face of traditional hospitality in the lobby. Create a warm, welcoming first impression for arriving guests and visitors by serving traditional Arabic coffee (Gahwa) and dates, providing general assistance, and sharing information about hotel services and outlets.&nbsp;<br><br><strong><br>Guest Welcoming &amp; Engagement<br></strong><br><br><ul><li>Greet all guests and visitors entering the hotel lobby with genuine warmth and traditional hospitality.<br></li><li>Offer and serve fresh Arabic coffee (Gahwa) and dates according to cultural etiquette and standards.<br></li><li>Engage guests in friendly conversation to make them feel valued and at home.<br></li></ul><strong>Guest Service &amp; Information<br></strong><br><br><ul><li>Answer guest inquiries regarding hotel amenities, services, operating hours, and local attractions.<br></li><li>Provide accurate directions within the hotel property and surrounding areas.<br></li><li>Assist the concierge and front desk teams by guiding guests to their destination or point of contact.<br></li></ul><strong>Promotion &amp; Upselling<br></strong><br><br><ul><li>Actively promote the hotel’s restaurants, lounges, spa, and promotional offers to lobby guests.<br></li><li>Encourage visitors to explore and utilize hotel outlets.<br></li></ul><strong>Preparation &amp; Maintenance<br></strong><br><br><ul><li>Prepare and brew traditional Arabic coffee daily following hotel standards and authentic recipes.<br></li><li>Maintain the cleanliness, organization, and visual presentation of the Arabic coffee station, traditional dallahs (pots), finjans (cups), and presentation trays.<br></li><li>Ensure adequate stock of coffee, spices, dates, napkins, and service items throughout the shift.<br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position directs and works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Empowers employees to provide excellent customer service within guidelines.<br>Conducting Human Resources Activities<br>• Supports training initiatives for all current and new employees.<br>• Participates as needed in the investigation of employee accidents.<br>• Communicates performance expectations to Housekeeping employees in accordance with job descriptions for each position and monitors progress.<br>• Coaches, counsels and encourages employees.<br>• Manages payroll administration.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.<br>• Communicates areas in need of attention to staff and follows up to ensure understanding.<br>• Participates as needed in the interviewing and hiring of Housekeeping employee team members with the appropriate skills.<br>• Handles employee progressive disciplinary procedures as required.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Supervises the Housekeeping shifts including "breaking out the house."<br>• Sets a positive example for guest relations.<br>• Participates in the employee performance appraisal process, giving feedback as needed.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<div><b>Job Description</b></div> <br> <p> </p> <ul> <li>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li> <li>Receive each guest call in a professional and friendly manner.</li> <li>Achieve Quality Audit result of 95% and above through consistent documented trainings.</li> <li>Achieve the highest Guest Satisfaction measured by TRUST YOU platform.</li> <li>Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time.</li> <li>Check Hotel situation, occupancy, functions, groups, VIPs.</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li> <li>Builds mutual trust, respect, and cooperation among team members.</li> <li>Maintain effective communication with all related department to ensure smooth service delivery.</li> <li>Handle every query in a polite and courteous manner and exceed guest expectations.</li> <li>Ensure guests are greeted by name upon calling as per Rixos Standards.</li> <li>Maintain an up-to-date knowledge of the hotel and local services.</li> <li>Telephone lists are continually updated.</li> <li>Complete management's long distance call vouchers and record them on the traffic sheet.</li> <li>Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard.</li> <li>Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls </li> </ul> <br> <div><b>Qualifications</b></div> <br> <ul> <li> <strong>2 5 years</strong> of experience </li> <li> <strong>Professional appearance:</strong> Well-groomed, appropriately dressed, punctual, and dependable.</li> <li> <strong>Experience:</strong> Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</li> </ul> <br> <div><b>Additional Information</b></div> <br> <ol> <li> <ol> <li> </li> </ol> </li> </ol> <ul> <li>Be aware at all times of the management schedules and contact details.</li> <li>Monitor the long distance call logs, faxes and messages.</li> <li>Co-ordinate communication within the hotel in the event of emergency.</li> <li>Attend training classes as per schedule</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>Be aware of the daily activities and has product knowledge of all the hotel facilities</li> </ul>

<p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Guest Realtions Agent and build your career with us.</p><p>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Achieve Quality Audit result of 95% and above through consistent documented trainings Keep VIP folders ready for VIP arrivals and All inclusive Arrivals (Reg.-cards, room keys, welcome letter ) Assit and process check in/out for VIPs guests efficiently and professionally. Escort guests to their rooms and conduct Room Orientation. Update guest information into the computer after a complete check in. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Handle issuance of guest room key cards and ensure effective control for guest security. Ensure that all messages, mails and packages are delivered to the guest room. Assist at the Information counter and Business centre &amp; M Lounge as and when assigned. Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. Maintain continuous contact with hotel guests to ensure that any problem or complain are handle efficiently &amp; courteously.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree in Hotel Management, fresher or a minimum of 1 year experience in a similar role in a 5 star hotel.</p><p>2 5 years of experience</p><p>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable.</p><p>Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</p>

<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Butler Supervisor. The Butler Supervisor oversees the daily operations of the Butler team, ensuring exceptional personalized service that reflects the highest luxury hospitality standards. This role supervises, coaches, and supports Butler colleagues while coordinating with other hotel departments to deliver seamless guest experiences. The Butler Supervisor is responsible for maintaining service excellence, handling VIP guest requirements, resolving guest concerns, and ensuring all butler services are delivered efficiently, professionally, and in accordance with brand standards.</p><p>Key Responsibilities:</p><ul><li>Supervise and support the daily operations of the Butler team to ensure exceptional guest service</li><li>Lead, coach, and motivate team members while maintaining luxury hospitality standards</li><li>Ensure personalized service is delivered to all guests, with special attention to VIPs and long-stay guests</li><li>Coordinate with Front Office, Housekeeping, Concierge, Food &amp; Beverage, and other departments to ensure seamless guest experiences</li><li>Monitor room readiness, amenities, and special guest requests prior to arrival</li><li>Handle guest concerns promptly and professionally, ensuring timely resolution</li><li>Conduct regular inspections of guest rooms, suites, and butler service areas to maintain quality standards</li><li>Assist in training, onboarding, and performance development of Butler colleagues</li><li>Prepare work schedules, allocate tasks, and monitor team productivity</li><li>Maintain accurate guest preference records and service documentation</li><li>Ensure compliance with hotel policies, health and safety regulations, and brand standards</li><li>Support management in achieving departmental goals, guest satisfaction targets, and continuous service improvement</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or bachelor's degree in Hospitality Management, Hotel Management, or a related field is preferred</p><p>Previous supervisory experience in a luxury hotel, resort, or upscale hospitality environment</p><p>Strong leadership, coaching, and team management skills</p><p>Excellent communication and interpersonal abilities</p><p>Exceptional attention to detail and a passion for delivering personalized guest service</p><p>Strong problem-solving and decision-making skills in a fast-paced environment</p><p>Proficiency in hotel property management systems and Microsoft Office applications</p><p>Knowledge of Forbes Five-Star or similar luxury hospitality service standards</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p>

About the Company<br>Chicago House AC is an American soccer club based in Chicago, Illinois, focused on building a sustainable, community-driven soccer organization in one of the greatest sports cities in the United States. The club includes men’s, women’s, youth, futsal, and community soccer initiatives, and is backed by an ambitious group of investors and operators committed to growing the game in Chicago and across the U. S.<br>As soccer continues to experience rapid growth in America — driven by rising fan interest, increased investment, expanding youth participation, and the momentum surrounding the FIFA World Cup coming to North America — Chicago House AC is positioned to become an important part of the U. S. soccer landscape.<br>Our vision is to build a strong, locally rooted club with national relevance through strategic investment, community engagement, commercial partnerships, player development, and long-term brand building.<br>Company Website: https://www.chicagohouseac.com/<br>About the Role: Member of the Board of Advisors Chicago House AC is seeking accomplished professionals, entrepreneurs, sports executives, investors, business leaders, and soccer enthusiasts across the United States to join our Board of Advisors. Advisors will help promote the club, expand our network, identify strategic opportunities, introduce sponsors and investors, and support the long-term growth of Chicago House AC. This is an opportunity to become part of an ambitious soccer ownership and advisory group working to build a successful American soccer club with strong community impact and long-term commercial potential. We are especially interested in advisors who can help expand Chicago House AC's visibility, investor network, sponsor relationships, and strategic partnerships across the United States.<br>We are also seeking Board Advisors from Qatar to help expand Chicago House AC's international network and strengthen the club's presence within their local soccer and business communities.<br>Key Responsibilities Promote Chicago House AC within your professional and personal network. Introduce potential sponsors, commercial partners, investors, community partners, media contacts, and strategic relationships. Provide strategic guidance on club growth, marketing, fundraising, sponsorships, fan engagement, partnerships, community programming, and business development. Support revenue-generating and brand-building initiatives when appropriate. Participate in periodic advisory meetings and provide feedback on key priorities. Help identify opportunities to grow Chicago House AC’s presence among U. S. soccer fans, investors, sponsors, youth soccer organizations, local businesses, and strategic partners.<br>Preferred Qualifications Passion for soccer and the business of sports. Experience as an executive, entrepreneur, investor, advisor, sponsor, community leader, or business development professional. Strong U. S.-based professional network that can support club growth. Interest in sports investing, soccer operations, sponsorships, community development, youth soccer, fan engagement, or sports media. Excellent communication and relationship-building skills. Ability to help open doors to investors, sponsors, commercial partners, media opportunities, youth soccer organizations, local businesses, or soccer-related relationships.<br>Compensation & Benefits This advisory role offers sweat equity aligned with advisor contributions and the long-term success of Chicago House AC. Advisors will have the opportunity to help shape the strategic direction of the club, work alongside the ownership group, expand their network within the U. S. soccer industry, and participate in an exciting American soccer investment journey.<br>Why Join UsSoccer is entering a major growth phase in the United States. With the FIFA World Cup coming to North America, increasing investor interest in the sport, and growing demand for authentic local clubs, Chicago House AC has a unique opportunity to build a meaningful soccer platform in one of America’s most important cities.<br>Inspired by the growth of soccer culture in the U. S. and stories like Welcome to Wrexham, our goal is to build a sustainable, community-focused club with strong commercial potential, local pride, and national relevance.<br>If you’ve ever wanted to help shape the future of an American soccer club from the inside while sharing in its long-term success, this is a unique opportunity.<br>Equal Opportunity Statement Chicago House AC is an equal opportunity organization. We are committed to creating a diverse, inclusive, and respectful environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, genetic information, or any other characteristic protected by applicable law.<br>Selection decisions are based on qualifications, merit, business needs, and the ability to contribute to the responsibilities of the advisory role.

About the Company<br>Chicago House AC is an American soccer club based in Chicago, Illinois, focused on building a sustainable, community-driven soccer organization in one of the greatest sports cities in the United States. The club includes men’s, women’s, youth, futsal, and community soccer initiatives, and is backed by an ambitious group of investors and operators committed to growing the game in Chicago and across the U. S.<br>As soccer continues to experience rapid growth in America — driven by rising fan interest, increased investment, expanding youth participation, and the momentum surrounding the FIFA World Cup coming to North America — Chicago House AC is positioned to become an important part of the U. S. soccer landscape.<br>Our vision is to build a strong, locally rooted club with national relevance through strategic investment, community engagement, commercial partnerships, player development, and long-term brand building.<br>Company Website: https://www.chicagohouseac.com/<br>About the Role: Member of the Board of Advisors Chicago House AC is seeking accomplished professionals, entrepreneurs, sports executives, investors, business leaders, and soccer enthusiasts across the United States to join our Board of Advisors. Advisors will help promote the club, expand our network, identify strategic opportunities, introduce sponsors and investors, and support the long-term growth of Chicago House AC. This is an opportunity to become part of an ambitious soccer ownership and advisory group working to build a successful American soccer club with strong community impact and long-term commercial potential. We are especially interested in advisors who can help expand Chicago House AC's visibility, investor network, sponsor relationships, and strategic partnerships across the United States.<br>We are also seeking Board Advisors from Qatar to help expand Chicago House AC's international network and strengthen the club's presence within their local soccer and business communities.<br>Key Responsibilities Promote Chicago House AC within your professional and personal network. Introduce potential sponsors, commercial partners, investors, community partners, media contacts, and strategic relationships. Provide strategic guidance on club growth, marketing, fundraising, sponsorships, fan engagement, partnerships, community programming, and business development. Support revenue-generating and brand-building initiatives when appropriate. Participate in periodic advisory meetings and provide feedback on key priorities. Help identify opportunities to grow Chicago House AC’s presence among U. S. soccer fans, investors, sponsors, youth soccer organizations, local businesses, and strategic partners.<br>Preferred Qualifications Passion for soccer and the business of sports. Experience as an executive, entrepreneur, investor, advisor, sponsor, community leader, or business development professional. Strong U. S.-based professional network that can support club growth. Interest in sports investing, soccer operations, sponsorships, community development, youth soccer, fan engagement, or sports media. Excellent communication and relationship-building skills. Ability to help open doors to investors, sponsors, commercial partners, media opportunities, youth soccer organizations, local businesses, or soccer-related relationships.<br>Compensation & Benefits This advisory role offers sweat equity aligned with advisor contributions and the long-term success of Chicago House AC. Advisors will have the opportunity to help shape the strategic direction of the club, work alongside the ownership group, expand their network within the U. S. soccer industry, and participate in an exciting American soccer investment journey.<br>Why Join UsSoccer is entering a major growth phase in the United States. With the FIFA World Cup coming to North America, increasing investor interest in the sport, and growing demand for authentic local clubs, Chicago House AC has a unique opportunity to build a meaningful soccer platform in one of America’s most important cities.<br>Inspired by the growth of soccer culture in the U. S. and stories like Welcome to Wrexham, our goal is to build a sustainable, community-focused club with strong commercial potential, local pride, and national relevance.<br>If you’ve ever wanted to help shape the future of an American soccer club from the inside while sharing in its long-term success, this is a unique opportunity.<br>Equal Opportunity Statement Chicago House AC is an equal opportunity organization. We are committed to creating a diverse, inclusive, and respectful environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, genetic information, or any other characteristic protected by applicable law.<br>Selection decisions are based on qualifications, merit, business needs, and the ability to contribute to the responsibilities of the advisory role.

The Hotel<br><br>Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat Msheireb," an open town square surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.<br><br><strong>Our Mission<br><br></strong>Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.<br><br><strong>Guiding Principles<br><br></strong>Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility<br><br>Scope of Position<br><br>Assistant Manager – Spa Operations is responsible for, but not limited to, overseeing the spa &amp; wellness operations.<br><br><strong>Responsibilities<br><br></strong><em>General: <br><br></em><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>Ensure that all standards of LQE, MOQA and Forbes are followed consistently.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.<br><br></li></ul><strong>Departmental<br><br></strong><ul><li>Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues’ interactions.</li><li>Plan the rosters of Spa Concierge and attendants strategically based on operation needs.</li><li>Taking Spa reservations and attending to guest enquiries when necessary.</li><li>Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness.<br><br></li></ul><strong>Customer Focus<br><br></strong><ul><li>Dealing with guest enquiries via phone, email and face to face.</li><li>Ensure that all guest enquiries are taken care of within 12 hours.</li><li>Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability.</li><li>In the absence of Senior Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests.</li><li>Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.<br><br></li></ul><strong>Colleague Relations<br><br></strong><ul><li>Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs).</li><li>Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly.</li><li>Monthly training plans to be sent to Learning &amp; Development Manager.<br><br></li></ul><strong>Administrative Duties<br><br></strong><ul><li>Responsible for end of month spa retail inventory and submit to Senior Director of Spa &amp; Wellness.</li><li>Assist with Month End Closing reports in the absence of Senior Director of Spa &amp; Wellness.</li><li>Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times.</li><li>Raise the necessary Purchase Requests in Moreton Bay System for all retail and professional products. </li><li>To upkeep the Guest Database in SpaSoft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.<br><br></li></ul><strong>Additional Duties<br><br></strong>Engineering<br><br><ul><li>Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound &amp; Sustainable guidelines. <br><br></li></ul>Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Guest Services Executive in hotel operations is involved in ensuring a positive and memorable experience for guests by managing and coordinating various aspects of their stay. The role is pivotal in ensuring a positive guest experience, promoting customer satisfaction, and contributing to the overall success of the hotel.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Build and maintain positive relationships with guests to enhance their overall experience.</p><br> <p>Facilitate smooth check-in and check-out processes for guests and ensure the provision of exceptional customer service to address guest inquiries, concerns, and requests.</p><br> <p>Coordinate room assignments based on guest preferences and availability as well as manage and confirm reservations, including modifications and cancellations.</p><br> <p>Promote hotel services, amenities, and upsell additional offerings to guests.</p><br> <p>Address and resolve guest complaints or issues promptly and professionally.</p><br> <p>Fulfill guest requests for amenities, special arrangements, or information.</p><br> <p>Provide concierge services, including recommendations for local attractions, restaurants, and activities.</p><br> <p>Act as a liaison between guests and various hotel departments to ensure seamless service.</p><br> <p>Assist guests with billing inquiries, process payments, and handle financial transactions.</p><br> <p>Collect and analyze guest feedback to improve services and address concerns.</p><br> <p>Provide personalized services and amenities for VIP and repeat guests.</p><br> <p>Coordinate special events or arrangements for guests, such as birthdays or anniversaries.</p><br> <p>Ensure guest safety and security, following hotel protocols and emergency response plans.</p><br> <p>Collaborate with the front desk team to manage guest flow and inquiries.</p><br> <p>Ensure adherence to quality standards in guest services and interactions.</p><br> <p>Handle crisis situations with composure, ensuring guest well-being.</p><br> <p>Collaborate with housekeeping, food and beverage, and other departments for guest satisfaction.</p><br> <p>Demonstrate cultural sensitivity and awareness to cater to diverse guest needs.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Good interpersonal and communication skills.</p><br> <p>Exceptional interpersonal skills.</p><br> <p>Excellent written and verbal communication.</p><br> <p>Good time management and organizational skills</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Brand Engagement L2<br>Front Desk Operations L2<br>Hotel Management Standards and Procedures L2<br>Agility<br>Product/Service Management L2<br>AI Fluency<br>Guest Relations L2<br><br><br><u><b>Education</b></u> <br>Diploma<br><br><br><br> </div>

We are seeking a motivated Graduate Research Associate to support research on AI- and computer vision-based thermographic inspection of photovoltaic (PV) panels.<br><br>The role involves developing deep learning algorithms, building thermal image mosaics, collecting and analyzing thermal datasets, and contributing to<br><br>research on PV health monitoring.<br><br>Applicants should have a bachelor's degree in Computer Science, Electrical Engineering, or a related eld, with strong programming skills in Python and/or C/C++.<br><br>Familiarity with PyTorch, computer vision, and Linux is required. Experience with thermal imaging, sensor integration, data analysis, and research writing is desirable.<br><br>The position is part-time and available immediately.<br><br>To be considered for this position, Interested candidates should submit a resume and cover letter outlining their qualifications and research interests.<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Researchers<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Part time<br><br>Pay Basis<br><br>Hourly<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance

We are seeking a motivated Graduate Research Assistant to join a research project focused on indoor navigation for individuals with visual impairments.<br><br>The successful candidate will contribute to the development of privacy-preserving indoor localization methods using multi-modal deep learning, the design of<br><br>wearable multi-sensor navigation devices, and the creation of datasets for indoor trajectory prediction.<br><br>Responsibilities include data collection, analysis,<br><br>and reporting, as well as collaboration with researchers and project partners.<br><br>Applicants should hold a bachelor’s degree in Computer Science, Electrical Engineering, or a related field, with strong programming skills in Python and/or C/C++.<br><br>Familiarity with PyTorch, Linux, and sensor-based data collection is required. Experience in robotics, indoor localization, assistive technologies, embedded systems, hardware prototyping, or research writing is desirable.<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Researchers<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Part time<br><br>Pay Basis<br><br>Hourly<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance

We are seeking a motivated Graduate Research Assistant to join a research project focused on indoor navigation for individuals with visual impairments.<br><br>The successful candidate will contribute to the development of privacy-preserving indoor localization methods using multi-modal deep learning, the design of<br><br>wearable multi-sensor navigation devices, and the creation of datasets for indoor trajectory prediction.<br><br>Responsibilities include data collection, analysis,<br><br>and reporting, as well as collaboration with researchers and project partners.<br><br>Applicants should hold a bachelor’s degree in Computer Science, Electrical Engineering, or a related field, with strong programming skills in Python and/or C/C++.<br><br>Familiarity with PyTorch, Linux, and sensor-based data collection is required. Experience in robotics, indoor localization, assistive technologies, embedded systems, hardware prototyping, or research writing is desirable.<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Researchers<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Part time<br><br>Pay Basis<br><br>Hourly<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance

We are seeking a motivated Graduate Research Assistant to join a research project focused on indoor navigation for individuals with visual impairments.<br><br>The successful candidate will contribute to the development of privacy-preserving indoor localization methods using multi-modal deep learning, the design of<br><br>wearable multi-sensor navigation devices, and the creation of datasets for indoor trajectory prediction.<br><br>Responsibilities include data collection, analysis,<br><br>and reporting, as well as collaboration with researchers and project partners.<br><br>Applicants should hold a bachelor’s degree in Computer Science, Electrical Engineering, or a related field, with strong programming skills in Python and/or C/C++.<br><br>Familiarity with PyTorch, Linux, and sensor-based data collection is required. Experience in robotics, indoor localization, assistive technologies, embedded systems, hardware prototyping, or research writing is desirable.<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Researchers<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Part time<br><br>Pay Basis<br><br>Hourly<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance

<p>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up. Receive each guest call in a professional and friendly manner. Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Builds mutual trust, respect, and cooperation among team members. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Ensure guests are greeted by name upon calling as per Rixos Standards. Maintain an up-to-date knowledge of the hotel and local services. Telephone lists are continually updated. Complete management's long distance call vouchers and record them on the traffic sheet. Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls</p><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</p>

<p>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up. Receive each guest call in a professional and friendly manner. Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Builds mutual trust, respect, and cooperation among team members. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Ensure guests are greeted by name upon calling as per Rixos Standards. Maintain an up-to-date knowledge of the hotel and local services. Telephone lists are continually updated. Complete management's long distance call vouchers and record them on the traffic sheet. Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls</p><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</p>

<div> Represent the hotel as the primary face of traditional hospitality in the lobby. Create a warm, welcoming first impression for arriving guests and visitors by serving traditional Arabic coffee (Gahwa) and dates, providing general assistance, and sharing information about hotel services and outlets. </div> <div> <strong> <br>Guest Welcoming &amp; Engagement<br> </strong> <br> </div> <ul> <li> Greet all guests and visitors entering the hotel lobby with genuine warmth and traditional hospitality.<br> <br> </li> <li> Offer and serve fresh Arabic coffee (Gahwa) and dates according to cultural etiquette and standards.<br> <br> </li> <li> Engage guests in friendly conversation to make them feel valued and at home.<br> <br> </li> </ul> <div> <strong>Guest Service &amp; Information<br> </strong> <br> </div> <ul> <li> Answer guest inquiries regarding hotel amenities, services, operating hours, and local attractions.<br> <br> </li> <li> Provide accurate directions within the hotel property and surrounding areas.<br> <br> </li> <li> Assist the concierge and front desk teams by guiding guests to their destination or point of contact.<br> <br> </li> </ul> <div> <strong>Promotion &amp; Upselling<br> </strong> <br> </div> <ul> <li> Actively promote the hotel s restaurants, lounges, spa, and promotional offers to lobby guests.<br> <br> </li> <li> Encourage visitors to explore and utilize hotel outlets.<br> <br> </li> </ul> <div> <strong>Preparation &amp; Maintenance<br> </strong> <br> </div> <ul> <li> Prepare and brew traditional Arabic coffee daily following hotel standards and authentic recipes.<br> <br> </li> <li> Maintain the cleanliness, organization, and visual presentation of the Arabic coffee station, traditional dallahs (pots), finjans (cups), and presentation trays.<br> <br> </li> <li> Ensure adequate stock of coffee, spices, dates, napkins, and service items throughout the shift.<br> <br> </li> </ul><p><strong>Desired Candidate Profile</strong></p><div> <strong> <br>Languages:</strong> Fluent in both Arabic and English (spoken and understood).<br> <br> </div> <div> <strong> <br>Skills:</strong> Hands-on knowledge of traditional Arabic coffee preparation and proper serving etiquette.<br> <br> </div> <div> <strong> <br>Experience:</strong> Minimum 1 year of experience in a customer-facing role within hospitality, front desk, or customer service.<br> <br> </div> <div> <strong> <br>Interpersonal Skills:</strong> Excellent communication skills, approachable demeanor, and strong cultural awareness.<br> <br> </div>

<p>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Achieve Quality Audit result of 95% and above through consistent documented trainings Keep VIP folders ready for VIP arrivals and All inclusive Arrivals (Reg.-cards, room keys, welcome letter ) Assit and process check in/out for VIPs guests efficiently and professionally. Escort guests to their rooms and conduct Room Orientation. Update guest information into the computer after a complete check in. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Handle issuance of guest room key cards and ensure effective control for guest security. Ensure that all messages, mails and packages are delivered to the guest room. Assist at the Information counter and Business centre &amp; M Lounge as and when assigned. Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. Maintain continuous contact with hotel guests to ensure that any problem or complain are handle efficiently &amp; courteously.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree in Hotel Management, fresher or a minimum of 1 year experience in a similar role in a 5 star hotel.</p><p>2 5 years of experience</p><p>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable.</p><p>Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</p>

<p>Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed,friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Be aware of the daily activities and has product knowledge of all the hotel facilities. Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Build mutual trust, respect, and cooperation among team members. Ensure the services are up to the required standard. Always open the hotel doors to all guests, arriving and departing by extending friendly and warm welcome with gratitude Ensure prompt and efficient handling of all guest luggage and the luggage store while adhering to safety and security protocols. Assure every luggage is covered with a baggage claim tag. Organize, manage and supervise the delivery and retrieval of luggage while managing speedy and efficient parking of cars especially, during large events. Parking of guests and visitors vehicles in the designated hotel parking area. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent is preferred.</p><p><strong>Additional Information</strong></p><ul><li>2 5 years of experience</li><li>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable.</li><li>Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</li></ul>