Git Jobs in Qatar
13369 Jobs Found
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Principal, Services Business Development, Qatar & Kuwait Cluster Lead<br>Overview<br>Mastercard Services is a key differentiator for Mastercard, delivering cutting-edge capabilities that help our customers grow, innovate, and make smarter decisions.<br>Our agile, global team develops and delivers end-to-end solutions for a diverse customer base. These capabilities include payments-focused consulting, loyalty and marketing solutions, Test & Learn experimentation, and data-driven insights and risk management services.<br>We serve a broad range of client segments, including Financial Institutions, Retail & Commerce, Digital Partners, and Governments.<br>The Role<br>The Principal, Services Business Development, Qatar & Kuwait Cluster Lead will be responsible for leading the Services business across Qatar and Kuwait, with direct accountability for revenue growth, client relationships, business development strategy, and team leadership.<br>The role holder will:<br>- Develop and execute the Services business development strategy for Qatar and Kuwait, with direct revenue and business performance accountability.<br>- Lead, develop, and coach a senior team working closely with Mastercard account teams and clients.<br>- Deliver against ambitious revenue and business development objectives.<br>- Operate as a player-coach, actively leading priority opportunities while coaching the team throughout the business development process.<br>- Build and maintain trusted relationships with senior client stakeholders, including C-suite executives.<br>- Serve as the senior face of Mastercard Services across Qatar and Kuwait.<br>- Partner with Mastercard market and account leadership to define how Services can support client and market strategic priorities.<br>- Translate client needs into relevant Mastercard Services propositions, strategies, and actionable plans.<br>- Lead and influence complex, high-value opportunities through compelling, fact-based client engagement and negotiation.<br>- Communicate complex ideas clearly and deliver persuasive presentations to senior client audiences.<br>- Apply strong analytical thinking and structured problem-solving to complex or ill-defined business challenges.<br>- Build, recruit, manage, develop, and retain a high-performing team focused on expanding revenue, share, and client impact.<br>- Partner closely with Services product teams to align client needs, market priorities, and product innovation road maps.<br>- Collaborate with Advisors & Consulting Services, Finance, and other internal stakeholders to actively track pipeline, delivery, revenue, and overall business performance.<br>- Travel regularly across the markets to support clients, advance priority opportunities, and coach the team.<br>All About You<br>- Deep understanding of Mastercard Services value propositions and the ability to translate them into a focused territory and client strategy.<br>- Proven track record in progressively complex business development, sales, and strategic account management roles within financial services.<br>- Strong commercial drive, with demonstrated ability to build, expand, and commercialize senior client relationships.<br>- Significant experience in management consulting and/or data-driven solution selling.<br>- Payments consulting experience, preferably gained within a management consulting environment.<br>- Strong understanding of revenue management and P&L ownership.<br>- Successful experience leading, developing, and coaching senior teams.<br>- Strong networker and collaborator who can listen, build common ground, and influence stakeholders to advance opportunities.<br>- Excellent executive communication, presentation, influencing, and negotiation skills.<br>- Ability to lead large, complex deals involving multiple internal and external stakeholders.<br>- Strong analytical and structured problem-solving capabilities.<br>- Demonstrated experience resolving conflict and navigating complex stakeholder environments.<br>- Experience setting ambitious goals and translating strategic priorities into executable plans.<br>- Able to prioritize what matters most, multitask, and be flexible to learn and pivot fast<br>- Fluency in English; Arabic language capability is highly desirable.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<strong>Overview<br><br></strong>University of Doha for Science and Technology (UDST) was officially established by the Amiri Decision No. 13 of 2022, and it is the first national university specializing in academic, applied, technical, and professional education in the State of Qatar. UDST offers more than 80 bachelor's and master's degree programs, as well as diplomas and certificates. The university comprises five colleges: the College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, as well as specialized training centers catering to individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.<br><br>With more than 777 staff and over 9,500 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br><strong>Responsibilities<br><br></strong>Successful candidate will:<br><br><ul><li> Handle the development and maintenance of a storage inventory system to ensure uninterrupted supply. </li><li> Assign inventory tags to designated assets and equipment, and replace damaged asset tags to track all items in the UDST. </li><li> Meet supply chain objectives and Reorder Levels for General Supply Stores and Consumable Spare Parts. </li><li> Manage inventory and filing systems for All Inventory Stores under Facilities Management and respective school Inventory Stores. </li><li> Perform complete inventory checks of all stock and supplies twice a year and update to Database both FAMIS and PeopleSoft </li><li> Oversee teams of inventory workers, housekeeping and ensure Safety and Security of all items in coordination with Security Team. </li><li> Assess and improve flows of supplies through vendors assigned by procurement and report to Head, Facilities Maintenance and Operations. </li><li> Ensure all documentation related to respective business unit’s requisitions flows is complete, approved, accurate, Receipt and issue voucher filed correctly. </li><li> Identify, analyze and address gaps in inventory processes. </li><li> Coordinate and assist for the required documentation for Internal Audits as required by Head, Facilities Maintenance and Operations. </li><li> Maintain inventory records by gathering inventory data, complete required forms and enter, delete and correct inventory, while adhering to UDST policies and procedures. </li><li> Check the accuracy of records and location of property mid-annually, and prepare reports as requested to supply precise documentation of inventory. </li><li> Perform field inventory by physically locating, identifying and counting assets in order to cross-check documentation system accuracy. </li><li> Locate missing inventory, perform location transfers and make reconciliation exceptions when required, while maintaining accurate documentation to report to Head, Facilities Maintenance and Operations as per UDST protocol. </li><li> Perform miscellaneous job-related duties as assigned. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Bachelor’s degree in Inventory and Warehousing or a relevant field is required </li><li> Minimum 4 years of experience in Facilities Management or similar field </li><li> Fluency in written and spoken English is required </li><li> Fluency in written and spoken Arabic is preferred</li></ul>
Job Purpose<br><br>The Android Developer will design, develop, and maintain mobile applications for Android devices, ensuring functionality, usability, and performance.<br><br>2–4 years<br><br>Doha, Qatar<br><br>Full Time<br><br>Key Responsibilities<br><br> Develop and maintain Android applications using Java/Kotlin. Integrate APIs, SDKs, and backend services. Ensure app compatibility across various devices and OS versions. Implement secure coding practices and performance optimizations. Collaborate with designers and backend developers. Perform unit testing and troubleshoot issues before deployment.<br><br>Required Qualifications<br><br> Bachelor’s degree in Computer Science, Software Engineering, or related field. 2–4 years of proven Android development experience. Proficiency in Android Studio and related frameworks. Candidates must be currently residing in Qatar.<br><br>Preferred Certifications<br><br> Google Associate Android Developer (AAD) Kotlin Certified Developer Firebase Developer Certification
Job Description<br><br>The Cyber Security Analyst is responsible for monitoring cyber security solutions triaging alerts to enable swift responses to incidents and the improved effectiveness and efficiency of detectors. The successful candidate will have a good technical knowledge of cyber systems and an interest in becoming an expert in cyber security. They should possess a good knowledge of different technologies and maintain an awareness of latest threats within industry.<br><br>Responsibilities<br><br>Roles and Responsibilities<br><br>Monitor and analyze cybersecurity alerts, events, and potential security incidents. Triage security alerts and create or update cases in the case management system to accurately document triggered alarms and detected threats. Ensure that all case information is complete, accurate, and up to date. Notify customers of security incidents and required mitigation activities, and support incident response throughout all phases of the incident management process by following established SOC procedures. Follow up on notifications, requests for information, and remediation activities to ensure timely resolution. Escalate incidents to Senior Analysts for further analysis, investigation, and guidance when required. Track and update cases and service requests based on new information, investigation findings, and stakeholder feedback. Coordinate with internal and external stakeholders to build and maintain positive working relationships. Support Senior Analysts in preparing Post-Incident Reviews (PIRs) and developing ad-hoc reports, dashboards, and metrics to measure and improve SOC operational effectiveness. Identify opportunities to improve processes, procedures, and services to enhance operational efficiency and continuously add value for customers.<br><br>Qualifications<br><br>Educational Qualifications<br><br>Relevant degree in Information Technology, Computer Science, Cybersecurity, or a related field. One or more relevant industry certifications.<br><br>Required Skills<br><br>A strong desire to learn about different security technologies and understand how security operations function. A passion for information security and a commitment to developing a career in this field. Reliability, accountability, and a strong work ethic. Well-developed logical and analytical thinking skills, with the ability to investigate and analyze security incidents. Ability to work in a shift-based schedule. Excellent written and verbal communication skills in English. Good understanding of TCP/IP network traffic and event log analysis. Good understanding of operating systems, network architecture, and common system design principles. Understanding of general cybersecurity threats, vulnerabilities, and exploits, along with appropriate mitigation techniques.<br><br>Desirable Skills & Experience<br><br>Familiarity with and experience working within the region. Previous experience working for a Managed Security Services Provider (MSSP) or Managed Detection and Response (MDR) provider. Experience working in a continuous 24/7 operations environment. Familiarity and hands-on experience with multiple Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) solutions. One or more relevant industry certifications, such as GSEC, CySA+, CSA, or equivalent.<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
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Job Description<br><p>We are currently looking Enterprise Infrastructure Architect for our Qatar operations with the following terms & conditions.</p><br><p>Education/Experience Requirements:</p><br><p>• University graduate (Computer Science or related degree) with at least 4 years experience in financial services with a specialization in infrastructure architecture, design and management.</p><br><p>• Specific courses in IT security and Infrastructure Architecture.</p><br><p>Required Special Skills:</p><br><p>• Self-driven with well-developed motivational and team-building skills.</p><br><p>• Strong experience in Architectural design.</p><br><p>• Excellent oral and written communication skills in English and Arabic (preferable).</p><br><p>• Effective leadership and management skills.</p><br><p>• Strong analytical, problem solving, and decision-making skills.</p><br><p>• Project management skills.</p><br><p>• Strong documentation skills.</p><br><p>• Good interpersonal skills.</p><br><p>Essential Duties & Responsibilities by Dimensions:</p><br><p>A. Shareholder & Financial:</p><br><p>• Coordinate with the Head of Enterprise Architecture to provide architectural recommendations that fall inline with the Group’s overall strategy and vision.</p><br><p>B.Customer (Internal & External):</p><br><p>• Meet with internal managers and project owners to understand and document their requirements prior to providing suitable solutions.</p><br><p>• Build and maintain strong and effective relationship with all other related departments, units and vendors to achieve the Group’s goals/ objectives.</p><br><p>C.Internal (Processes, Products, Regulatory):</p><br><p>• Develop and deliver against the organization’s strategy and successfully implement Infrastructure Architecture through active engagement delivery and investment programs.</p><br><p>• Use industry standard architecture methodologies to successfully implement and grow the Infrastructure Architecture of the bank.</p><br><p>• Design and Build an up to date Infrastructure Architecture to ensure smooth and seamless propagation of data between systems and subsystems.</p><br><p>• Cover all internal systems as well as their dependence on multiple vendor products and services.</p><br><p>• Propose new enterprise standards based on business need, IT need and technology advances. Assist project teams to implement the standards into business applications.</p><br><p>• Employ and enforce IT industry standards such as ITIL.</p><br><p>• Performs architecture reviews with infrastructure teams, Internal Risk management (IRM) and audit teams to ensure adherence to standards, information risk management policies.</p><br><p>• Work closely with network and infrastructure teams, and project teams to understand their needs and ensure the best enterprise standard is implemented.</p><br><p>• Identify gaps in the Corporate Information/Data Model and address them actively in collaboration with the business support teams.</p><br><p>• Maintains a technology watch to identify emerging technologies that are relevant to the line of business. Builds awareness of key emerging technologies and promotes to the business in order to address their issues.</p><br><p>• Lead the preparation and maintenance of documentation and standards for the different activities and systems user guides as per the overall documentation policy.</p><br><p>• Ensure that design and development standards are integrated with the Group’s governance framework.</p><br><p>• Ensure compliance and adherence to existing standards and policies in regards to IT security, internet and VPN security, and BCP and disaster recovery.</p><br><p>• Carry out requirements as directly assigned by the Head of IT Enterprise Architecture and in accordance with the overall business plan.</p><br><p>D.Learning & Knowledge:</p><br><p>• Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems.</p><br><p>• Strong knowledge of infrastructure architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long term planning and approved strategy.</p><br><p>• Initiate regular meetings which aim to add value by discussing progress, problems, and any other issues of concern.</p><br><p>• Identify areas for professional development of self and direct reports and act to enhance professional development of self and others.</p><br><p>E.Other:</p><br><p>• Ensure high standards and security of confidentiality to safeguard commercially sensitive information.</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>
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Job Description<br><p>We are currently looking Enterprise Infrastructure Architect for our Qatar operations with the following terms & conditions.</p><br><p>Education/Experience Requirements:</p><br><p>• University graduate (Computer Science or related degree) with at least 4 years experience in financial services with a specialization in infrastructure architecture, design and management.</p><br><p>• Specific courses in IT security and Infrastructure Architecture.</p><br><p>Required Special Skills:</p><br><p>• Self-driven with well-developed motivational and team-building skills.</p><br><p>• Strong experience in Architectural design.</p><br><p>• Excellent oral and written communication skills in English and Arabic (preferable).</p><br><p>• Effective leadership and management skills.</p><br><p>• Strong analytical, problem solving, and decision-making skills.</p><br><p>• Project management skills.</p><br><p>• Strong documentation skills.</p><br><p>• Good interpersonal skills.</p><br><p>Essential Duties & Responsibilities by Dimensions:</p><br><p>A. Shareholder & Financial:</p><br><p>• Coordinate with the Head of Enterprise Architecture to provide architectural recommendations that fall inline with the Group’s overall strategy and vision.</p><br><p>B.Customer (Internal & External):</p><br><p>• Meet with internal managers and project owners to understand and document their requirements prior to providing suitable solutions.</p><br><p>• Build and maintain strong and effective relationship with all other related departments, units and vendors to achieve the Group’s goals/ objectives.</p><br><p>C.Internal (Processes, Products, Regulatory):</p><br><p>• Develop and deliver against the organization’s strategy and successfully implement Infrastructure Architecture through active engagement delivery and investment programs.</p><br><p>• Use industry standard architecture methodologies to successfully implement and grow the Infrastructure Architecture of the bank.</p><br><p>• Design and Build an up to date Infrastructure Architecture to ensure smooth and seamless propagation of data between systems and subsystems.</p><br><p>• Cover all internal systems as well as their dependence on multiple vendor products and services.</p><br><p>• Propose new enterprise standards based on business need, IT need and technology advances. Assist project teams to implement the standards into business applications.</p><br><p>• Employ and enforce IT industry standards such as ITIL.</p><br><p>• Performs architecture reviews with infrastructure teams, Internal Risk management (IRM) and audit teams to ensure adherence to standards, information risk management policies.</p><br><p>• Work closely with network and infrastructure teams, and project teams to understand their needs and ensure the best enterprise standard is implemented.</p><br><p>• Identify gaps in the Corporate Information/Data Model and address them actively in collaboration with the business support teams.</p><br><p>• Maintains a technology watch to identify emerging technologies that are relevant to the line of business. Builds awareness of key emerging technologies and promotes to the business in order to address their issues.</p><br><p>• Lead the preparation and maintenance of documentation and standards for the different activities and systems user guides as per the overall documentation policy.</p><br><p>• Ensure that design and development standards are integrated with the Group’s governance framework.</p><br><p>• Ensure compliance and adherence to existing standards and policies in regards to IT security, internet and VPN security, and BCP and disaster recovery.</p><br><p>• Carry out requirements as directly assigned by the Head of IT Enterprise Architecture and in accordance with the overall business plan.</p><br><p>D.Learning & Knowledge:</p><br><p>• Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems.</p><br><p>• Strong knowledge of infrastructure architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long term planning and approved strategy.</p><br><p>• Initiate regular meetings which aim to add value by discussing progress, problems, and any other issues of concern.</p><br><p>• Identify areas for professional development of self and direct reports and act to enhance professional development of self and others.</p><br><p>E.Other:</p><br><p>• Ensure high standards and security of confidentiality to safeguard commercially sensitive information.</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>
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Job Purpose Summary <br> <p><span>The incumbent will be responsible for ensuring the quality and reliability of digital banking services, including online banking platforms, mobile apps, and other digital channels and products. This individual will lead the quality assurance strategy and operations within the Retail Digital Business Department. The role involves overseeing the development and implementation of quality assurance standards, testing procedures, and quality control measures to ensure the highest level of service delivery for all digital banking products and services. This role requires a blend of strategic planning, leadership, technical expertise, and a deep understanding of digital banking operations. The ideal candidate will possess a strong background in software quality assurance, an understanding of digital banking technologies, and a proven record of accomplishment of leading QA teams to achieve excellence in the digital service delivery.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions <br> <ul><li><p><strong><span>Shareholder & Financial:</span></strong><span> Develop and implement a comprehensive QA strategy aligned with the bank’s digital transformation goals; collaborate with senior leadership to execute the digital strategy roadmap; establish KPIs and best practices; promote innovation, cost efficiency, and productivity; delegate authority and monitor performance; and maintain a clear understanding of financial and non-financial performance factors.</span></p><br></li><li><p><strong><span>Customer (Internal & External):</span></strong><span> Lead and manage the QA team, set objectives, evaluate performance, and foster professional development; coordinate with project delivery departments; communicate quality metrics to senior management; liaise with internal and external stakeholders; work closely with product managers and developers to deliver high-quality solutions; ensure adherence to SLAs; and maintain strong relationships across departments.</span></p><br></li><li><p><strong><span>Internal (Processes, Products, Regulatory):</span></strong><span> Collaborate with IT and development teams to integrate QA processes throughout the product lifecycle; implement cutting-edge QA practices and technologies; lead quality assurance frameworks focused on quality, security, and customer experience; oversee test plans and automated testing; drive continuous improvement and innovation within the team.</span></p><br></li><li><p><strong><span>Learning & Knowledge:</span></strong><span> Maintain expertise in digital transformation, QA techniques, and digital banking technologies; troubleshoot complex issues; foster staff development and performance; and encourage innovative thinking and adoption of industry-leading practices.</span></p><br></li><li><p><strong><span>Legal, Regulatory, and Risk Framework Responsibilities:</span></strong><span> Ensure compliance with regulatory standards and internal policies including AML, data protection, fraud control, and conduct risk; perform risk management in accordance with the Three Lines of Defence principle; complete mandatory training; and attend required seminars.</span></p><br></li><li><p><strong><span>Other:</span></strong><span> Uphold data protection and confidentiality standards; maintain high professional ethics to strengthen the bank’s reputation; and perform other duties as assigned by management.</span></p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p><span>Bachelor’s degree from a recognized university, preferably in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology.</span></p><br></li><li><p><span>Minimum of 12 years of relevant experience, ideally within a highly rated international bank.</span></p><br></li></ul> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span >Key Responsibilities:</span></div><div><span >1.<span > </span>Strategic HR Planning: Develop and implement HR strategies and initiatives that align with the overall business goals, including workforce planning, talent management, and succession planning.</span></div><div><span >2.<span > </span>Recruitment & Onboarding: Manage the end-to-end recruitment process, from job analysis and advertising to interviewing, selection, and onboarding of new employees.</span></div><div><span >3.<span > </span>Employee Relations: Address employee concerns, mediate disputes, manage disciplinary actions, and foster a healthy and positive work environment.</span></div><div><span >4.<span > </span>Performance Management: Design and oversee performance appraisal systems, provide guidance on performance improvement plans, and support employee development.</span></div><div><span >5.<span > </span>Compensation & Benefits: Administer and manage compensation structures, payroll, and employee benefits programs (e.g., health insurance, retirement plans) to ensure competitiveness and fairness.</span></div><div><span >6.<span > </span>Training & Development: Identify training needs, plan and implement employee training programs, and promote continuous learning and skill development.</span></div><div><span >7.<span > </span>Policy Development & Compliance: Develop, update, and enforce HR policies and procedures, ensuring compliance with local labor laws, regulations, and industry best practices (e.g., Qatari Labor Law in Doha).</span></div><div><span >8.<span > </span>HR Administration: Maintain accurate HR records, manage HR information systems, and provide HR metrics and reports to support decision-making.</span></div><div><span >9.<span > </span>Culture & Engagement: Promote corporate values, shape a positive company culture, and implement initiatives to enhance employee engagement and retention.</span></div><div><span ><br></span></div><div><span >Key Skills:</span></div><div><span >•<span > </span>Leadership & Management: Strong leadership abilities to guide the HR team and influence employees and management at all levels.</span></div><div><span >•<span > </span>Communication & Interpersonal Skills: Excellent verbal, written, and active listening skills to build rapport, negotiate, and resolve conflicts effectively.</span></div><div><span >•<span > </span>HR Expertise: In-depth knowledge of HR principles, practices, and relevant employment laws (especially those applicable in Qatar, given the current location).</span></div><div><span >•<span > </span>Problem-Solving & Decision-Making: Strong analytical and critical thinking skills to address complex HR issues and make sound decisions.</span></div><div><span >•<span > </span>Strategic Thinking: Ability to connect HR initiatives to broader business objectives and contribute to organizational success.</span></div><div><span >•<span > </span>Discretion & Confidentiality: Uphold the highest level of confidentiality and integrity when handling sensitive employee information.</span></div><div><span >•<span > </span>Organizational & Time Management: Excellent organizational skills to manage multiple priorities and deadlines.</span></div><div><span >•<span > </span>HR Technology Proficiency: Familiarity with HR software and systems (HRIS).</span></div><div><span ><br></span></div><div><span >Qualifications</span></div><div><span >1.<span > </span>Bachelor or Master’s in business administration or related</span></div><div><span >2.<span > </span>Minimum 7+ Years experience in the relevant field</span></div><div><span >3.<span > </span>Candidates should be locally available in Qatar.</span></div><div><span >4.<span > </span>NOC must be available</span></div><div><span >5.<span > </span>Candidates with retail or luxury retail experience preferred. </span></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong><br>We are seeking a Cybersecurity Proposal & Pre-Sales Specialist to support the end-to-end development of technical proposals, RFP/RFI/RFQ responses, and tender submissions. The role focuses on analyzing customer requirements, preparing compliant technical documentation, and coordinating with internal SMEs and technology partners to deliver high-quality cybersecurity proposals.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Analyze RFPs, RFIs, RFQs, and tender documents to identify technical and compliance requirements.</p></li><li><p>Prepare and review technical proposals, Statements of Work (SOW), compliance matrices, and solution documentation.</p></li><li><p>Coordinate with cybersecurity SMEs, solution architects, delivery teams, and vendors to gather technical inputs.</p></li><li><p>Maintain proposal templates, content libraries, and reusable response repositories.</p></li><li><p>Ensure proposal quality, accuracy, compliance, and on-time submission.</p></li><li><p>Support solution scoping, BOQ preparation, and technical presentations when required.</p></li></ul><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Computer Science, IT, Cybersecurity, Engineering, or a related field.</p></li><li><p>5–8 years of experience in cybersecurity pre-sales, proposal writing, bid management, technical consulting, or security operations/GRC roles.</p></li><li><p>Strong experience responding to RFPs, RFIs, and RFQs.</p></li><li><p>Good understanding of cybersecurity domains such as SOC, SIEM, IAM/PAM, GRC, DLP, EDR, and Network Security.</p></li><li><p>Excellent technical writing and documentation skills in English.</p></li><li><p>Knowledge of frameworks such as ISO 27001, NIST, or NCA/NIA cybersecurity standards is preferred.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for ensuring the quality and reliability of digital banking services, including online banking platforms, mobile apps, and other digital channels and products. This individual will lead the quality assurance strategy and operations within the Retail Digital Business Department. The role involves overseeing the development and implementation of quality assurance standards, testing procedures, and quality control measures to ensure the highest level of service delivery for all digital banking products and services. This role requires a blend of strategic planning, leadership, technical expertise, and a deep understanding of digital banking operations. The ideal candidate will possess a strong background in software quality assurance, an understanding of digital banking technologies, and a proven record of accomplishment of leading QA teams to achieve excellence in the digital service delivery.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Shareholder & Financial: Develop and implement a comprehensive QA strategy aligned with the bank’s digital transformation goals; collaborate with senior leadership to execute the digital strategy roadmap; establish KPIs and best practices; promote innovation, cost efficiency, and productivity; delegate authority and monitor performance; and maintain a clear understanding of financial and non-financial performance factors. Customer (Internal & External): Lead and manage the QA team, set objectives, evaluate performance, and foster professional development; coordinate with project delivery departments; communicate quality metrics to senior management; liaise with internal and external stakeholders; work closely with product managers and developers to deliver high-quality solutions; ensure adherence to SLAs; and maintain strong relationships across departments. Internal (Processes, Products, Regulatory): Collaborate with IT and development teams to integrate QA processes throughout the product lifecycle; implement cutting-edge QA practices and technologies; lead quality assurance frameworks focused on quality, security, and customer experience; oversee test plans and automated testing; drive continuous improvement and innovation within the team. Learning & Knowledge: Maintain expertise in digital transformation, QA techniques, and digital banking technologies; troubleshoot complex issues; foster staff development and performance; and encourage innovative thinking and adoption of industry-leading practices. Legal, Regulatory, and Risk Framework Responsibilities: Ensure compliance with regulatory standards and internal policies including AML, data protection, fraud control, and conduct risk; perform risk management in accordance with the Three Lines of Defence principle; complete mandatory training; and attend required seminars. Other: Uphold data protection and confidentiality standards; maintain high professional ethics to strengthen the bank’s reputation; and perform other duties as assigned by management.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree from a recognized university, preferably in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology. Minimum of 12 years of relevant experience, ideally within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport ID Copy (only Qatar residents) Education Certificate Other
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<span></span><p>The <b>Helpdesk Agent (Call Center Agent)</b> will serve as the first point of contact for users requiring IT support through phone, email, live chat, and ticketing channels. The role involves diagnosing and resolving technical issues, logging incidents and service requests accurately, providing remote troubleshooting support, and escalating unresolved problems to the appropriate technical teams.<br></p><br><p>The Helpdesk Agent will also maintain complete ticket documentation, follow ITIL-aligned processes, deliver professional customer service, and support users with common applications, systems, and workplace technology.<br></p><br><br><span>RequirementsBachelor’s Degree in Information Technology, Computer Science, or a related field.<br>Minimum <b>5 years</b> of experience in IT Helpdesk, Service Desk, Call Center IT Support, or User Support.<br>Strong knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, Microsoft Edge, and desktop troubleshooting.<br>Experience using ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br>Ability to diagnose and resolve common hardware, software, access, connectivity, and application-related issues remotely.<br>Strong incident logging, ticket prioritization, escalation, and follow-up skills.<br>Excellent telephone etiquette, customer-service orientation, and communication skills.<br>Ability to remain professional and composed while handling urgent issues or difficult users.<br><b>ITIL certification is mandatory</b>.<br>Fluent in <b>Arabic and English</b>, both written and spoken.<br>Willingness to work rotational shifts, including nights, weekends, and public holidays.<br></span><br> </div>
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<span></span><p>The <b>Helpdesk Agent (Call Center Agent)</b> will serve as the first point of contact for users requiring IT support through phone, email, live chat, and ticketing channels. The role involves diagnosing and resolving technical issues, logging incidents and service requests accurately, providing remote troubleshooting support, and escalating unresolved problems to the appropriate technical teams.<br></p><br><p>The Helpdesk Agent will also maintain complete ticket documentation, follow ITIL-aligned processes, deliver professional customer service, and support users with common applications, systems, and workplace technology.<br></p><br><br><span>RequirementsBachelor’s Degree in Information Technology, Computer Science, or a related field.<br>Minimum <b>5 years</b> of experience in IT Helpdesk, Service Desk, Call Center IT Support, or User Support.<br>Strong knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, Microsoft Edge, and desktop troubleshooting.<br>Experience using ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br>Ability to diagnose and resolve common hardware, software, access, connectivity, and application-related issues remotely.<br>Strong incident logging, ticket prioritization, escalation, and follow-up skills.<br>Excellent telephone etiquette, customer-service orientation, and communication skills.<br>Ability to remain professional and composed while handling urgent issues or difficult users.<br><b>ITIL certification is mandatory</b>.<br>Fluent in <b>Arabic and English</b>, both written and spoken.<br>Willingness to work rotational shifts, including nights, weekends, and public holidays.<br></span><br> </div>
Role Purpose<br><br>The Data Infrastructure & Operations Consultant designs, configures and supports the infrastructure and operational services required for client data-management, integration, analytics and security capabilities. The role ensures that environments, connectivity, capacity, access, monitoring, backup, recovery and support arrangements are documented and aligned with approved architecture and service requirements.<br><br>The consultant works with client infrastructure teams, system owners, platform administrators, architects, engineers and security specialists. It may provision or support environments under controlled access, but client technology teams retain production ownership and operational authority. The role must combine technical delivery with disciplined operational documentation, evidence and knowledge transfer so services can be maintained reliably after implementation.<br><br>Key Responsibilities<br><br>Assess infrastructure, hosting, network, connectivity, capacity, environment and service requirements for client data solutions. Design or support approved on-premises, cloud or hybrid infrastructure configurations. Provision and configure authorised development, test and production-support environments through client change controls. Implement connectivity, certificates, service accounts, access, secrets and infrastructure security requirements. Support installation and operation of data platforms, integration services, databases and analytical components. Establish monitoring, alerting, capacity, availability, performance and service-level evidence. Design and test backup, restoration, disaster-recovery and continuity procedures for relevant services. Maintain configuration records, infrastructure diagrams, asset information, patch status and change history. Support incident, problem and root-cause investigation and coordinate corrective action with client teams and vendors. Validate operational readiness, support ownership, escalation routes and acceptance evidence before go-live. Develop runbooks, maintenance procedures, support models and operational handover packs. Train client infrastructure and operations personnel and provide controlled transition support.<br><br>Minimum Requirements<br><br>Education<br><br>Bachelor's degree or diploma in information technology, computer science or a related field. An equivalent combination of relevant education and directly applicable consulting or implementation experience may be considered.<br><br>Professional Experience<br><br>Typically 3-8 years in infrastructure, systems administration, cloud or enterprise application support. Experience in infrastructure, systems administration, cloud services, database platforms or enterprise application support. Experience with networking, identity, monitoring, backup, recovery, patching and configuration management. Experience supporting data or analytics platforms and working within production change controls. Experience producing operational documentation and transferring services to support teams.<br><br>Technical and Domain Knowledge<br><br>On-premises, cloud and hybrid infrastructure concepts. Systems administration, networking and connectivity. Identity, service accounts, certificates and access controls. Monitoring, alerting, capacity, availability and performance. Backup, restoration, disaster recovery and continuity. Patching, configuration, release and change management. Incident, problem and operational support processes. Infrastructure documentation, runbooks and service handover.<br><br>Core Competencies<br><br>Infrastructure operations. Systems administration. Networking. Monitoring. Backup/recovery. Change and incident management. Operational reliability. Troubleshooting. Service management. Documentation discipline. Eliciting operational requirements and identifying hidden dependencies. Explaining infrastructure options and service implications clearly. Working within controlled access, security and change processes. Coordinating infrastructure, platform, vendor and delivery teams. Producing complete configuration and operational evidence. Facilitating readiness reviews and structured handover. Supporting client operations without assuming production ownership.<br><br>Preferred Certifications<br><br>Relevant cloud or infrastructure certification IT service-management certification<br><br>Focus areas<br><br>Infrastructure operations Systems administration Networking<br><br>Ready to apply for this role?<br><br>Apply for Data Infrastructure & Operations Consultant
Job Summary We are seeking an experienced Transformation & Development Project Manager to lead and coordinate institutional development, innovation, digital transformation, and government transformation initiatives. The successful candidate will be responsible for managing strategic and operational projects, monitoring implementation plans and performance indicators, coordinating cross-functional stakeholders, managing operational risks, and preparing executive reports and presentations for senior management. Experience within government or quasi-government organizations, Qatar, or the wider GCC region is preferred. Key Responsibilities1. Transformation & Project Management Manage and follow up on institutional development, innovation, and government transformation initiatives. Lead projects and initiatives from planning through implementation and closure. Develop implementation plans, milestones, timelines, and deliverables. Monitor project progress and ensure alignment with approved strategic objectives. Track project performance indicators and identify deviations.2. Strategic & Institutional Development Support strategic transformation and institutional development programs. Contribute to improving organizational operating models and business processes. Identify development and improvement opportunities. Support operational studies and gap analysis initiatives. Develop recommendations to improve institutional effectiveness and service delivery.3. Digital Transformation & Government Services Follow up on digital transformation projects and initiatives. Support the development and enhancement of government services. Identify opportunities to improve customer/user experience. Coordinate with technology and digital teams to ensure successful implementation of transformation initiatives. Monitor digital initiatives against approved objectives and performance indicators.4. Stakeholder & Cross-Functional Coordination Coordinate with internal departments and external entities to ensure successful initiative implementation. Work closely with:Senior Management Department Heads IT & Digital Transformation Teams Data & Information Teams Consultants Government Entities External Partners Facilitate communication and coordination between stakeholders. Resolve cross-functional issues and dependencies.5. Risk & Issue Management Identify and assess operational risks associated with projects and transformation initiatives. Develop risk treatment and mitigation plans. Monitor project challenges, issues, and dependencies. Escalate critical risks and issues to appropriate management levels. Ensure appropriate corrective actions are implemented.6. Performance Management Establish and monitor project and initiative KPIs. Track milestones, deliverables, timelines, and performance indicators. Support the development of performance measurement mechanisms. Identify performance gaps and recommend corrective actions. Provide regular progress updates to management.7. Executive Reporting & Presentations Prepare executive reports and presentations for senior management and committees. Develop analytical reports and management dashboards. Consolidate project status, risks, KPIs, milestones, and achievements. Present project and transformation updates to senior stakeholders. Prepare analytical materials to support management decision-making.8. Governance & Operational Excellence Support the development and implementation of operational governance mechanisms. Improve project and initiative governance frameworks. Contribute to developing institutional procedures and operating models. Ensure initiatives are integrated with organizational objectives. Support continuous improvement and operational excellence activities.9. Innovation Management Follow up on institutional innovation plans and initiatives. Ensure innovation initiatives align with strategic and organizational objectives. Coordinate innovation-related workshops and activities. Monitor implementation progress and identify opportunities for improvement.10. Workshops & Meetings Organize and facilitate workshops related to transformation and strategic development. Lead project meetings with internal and external stakeholders. Document decisions, actions, responsibilities, and deadlines. Follow up on agreed actions and ensure timely completion. Required Qualifications Education Bachelor's degree in:Engineering Business Administration Public Administration Information Systemsor a closely related specialization. Master's degree in Project Management, Strategic Management, Institutional Transformation, or MBA is preferred.
Job Purpose<br><br>The Integration/API Specialist will design, develop, and maintain APIs and integration services to enable seamless communication between enterprise systems and external platforms.<br><br>2–4 years<br><br>Doha, Qatar<br><br>Key Responsibilities<br><br> Design and develop RESTful APIs and integration solutions. Manage and optimize API gateways, middleware, and microservices. Ensure security, scalability, and performance of integration layers. Collaborate with business analysts and developers to enable system interoperability. Monitor and troubleshoot integration issues. Document API specifications and integration flows.<br><br>Required Qualifications<br><br> Bachelor’s degree in Computer Science, Software Engineering, or equivalent. 3+ years of experience in integration development and API management. Strong skills in Azure Integration Services (Logic Apps, Functions, Service Bus). Candidates must be currently residing in Qatar.<br><br>Preferred Certifications<br><br> Microsoft Certified: Azure Developer Associate (AZ-204)
Job Description<br><br>JOB TITLE: Lead, Data Governance<br><br>Accountabilities<br><br>Purpose of the Role<br><br>Lead of the central team responsible for driving all company entities to have accurate, consistent, available, and high quality data across around 120 data domains, 870 data families Drives the implementation of data governance for the digital use cases and digital data platform operations to ensure the integrity of data used and presented in the use cases and support decision making Implement data governance strategy for the organization. Leads the planning, evaluating, and selecting the right data governance capabilities for the enterprise. Advisor to the leadership team on enterprise wide data governance solutions and challenges.<br><br>Key Accountabilities<br><br>Drives the implementation of the enterprise data governance framework, strategy, and roadmap Drives the implementation of data governance practices in AI, advanced analytics, digital use cases and data platform operations Implementation and maintenance of solutions to manage data governance Company data literacy and organization upskilling Definition of polices, standards and guidelines for data governance and monitor adoption Budget management for operational costs and data investments<br><br>JOB DIMENSIONS<br><br>Managing an annual budget of approx. USD $2MManaging 2 direct reports5 service contracts Lead of a central team driving the improvement of data governance for 16 department Involves close working relations with the digital team, department focal points and leadership, data owners, and data stewards as well as contractors<br><br>ACTIVITIES<br><br>Manage enterprise data governance framework, strategy, and maturity<br><br>Lead data governance to promote data access, quality, and analytical capability. Governance can include a user training program, a data roles model, and data standards. Strives to reduce the cost of managing data and increase the value of the data. Lead the improvement of data literacy across company to upskill the organization on the value and use of data Measure enterprise data governance maturity and set yearly plans to improvement goals Represents the DM team and enterprise data stewards at leadership meetings. Develops and gives oral presentations on the power and value of data. Leads and/or serve steering committees and helps leadership use its data effectively at these meetings. (i.e. Data Community, Data Council...etc.) Apply expert knowledge and standards to analyze enterprise results and reports. Recommends and pursues collaboration and provides appropriate technical guidance to ensure the success of such collaborations. Interacts with business areas and IT on DM solutions.<br><br>Embed the data governance practices in AI, advanced analytics, digital use cases and data platform operations<br><br>Participate in scoping AI, Advanced Analytics, digital use cases and vendor proposals evaluations Ensure data quality rules are defined and developed, Data lineage for technical metadata are captured, business glossary is captured and approved by data stewards according to every digital use case data needs Establish and advance the enterprise AI Governance framework by defining AI agent operating boundaries, implementing governance controls and data quality assurance mechanisms, and delivering a strategic AI Governance roadmap that strengthens governance maturity, mitigates risk, and enables the responsible scaling of AI initiatives across the organization. Ensure the onboard of the digital use case owners and data stewards on the data governance tools to monitor their data usage, quality, and assignment Enable digital use cases master data management scope by defining the data quality checks Responsible for ensuring the data certification standard is followed, through the validation of data at source and destination are align for any data load or migration activity for digital use cases or application changes<br><br>Implement and maintain solutions to manage data governance<br><br>Lead the identification and configuration of data hierarchy, roles, catalog, quality, and business glossary for enterprise company data on Data Governance tools leveraging Oil and Gas standard practices Lead the prioritization, development and maintaining controls on data quality and sources to effectively manage risk associated with the use of data and analytics, as well as work with every entity to improve the finding and report issues to senior management per department Responsible for capturing business data challenges and propose solutions to overcome it Report the progress and challenges to senior management through Data Council and DPG Steer Co.<br><br>Defines polices, standards and guidelines for data governance<br><br>Lead the develop of data management policies, procedures, and guidelines relevant to the data management company needs Lead the development and implementation of enterprise metadata standards, guidelines, and processes to ensure quality metadata and support for ongoing data governance Ensure and monitor the adherence to all data policies, procedures, and guidelines Govern and overlooks the data sources to ensure its alignment with policies and best practices of handling stored data Aligns with the data operations to ensure it fulfils the data governance requirements Upskills developees on data governance and management<br><br>Must Have Qualifications & Experience Required<br><br>Bachelor’s degree from an accredited university in Information Management or an engineering/business related equivalent.10+ years of experience in Data Management for Oil and Gas Upstream/Downstream Operations and Major Capital Projects.5+ years of experience in a management/lead position working through the definition and implementations of similar engineering information projects. Strong handson experience in building data governance strategy, framework, roadmaps, decision making bodies and on boarding data roles (data owners/stewards) Solid track record implementing scalable data governance technology stacks (including business glossary, data lineage, data quality) Good understanding of the data solutions used for different Data Management needs such as Data visualization and BI, data science, data warehouses/lakes, Master data Management, data modeling Enterprise Document Management solutions...etc Experience in Change Management, Program management and Stakeholder management Experience in data integration methods Good understanding of Upstream and Downstream DIM requirements Good Knowledge of Database systems, EDMS solutions and BI Technologies Good Knowledge of Applications Architecture, Information Security Principles Fluent English both spoken and written
<p>Support the day-to-day administration and consistent execution of Incident Management, Major Incident Management, and Problem Management procedures, workflows, templates, escalation models, and controls.
Review incident records for accurate logging, categorization, impact, urgency, priority, assignment, timestamps, service and configuration-item links, diagnostic information, resolution details, user validation, and closure quality.
Monitor high-priority, aging, breached, reopened, customer-sensitive, and supplier-dependent incidents; follow up with assigned teams and escalate risks or delays through approved paths.
Support major-incident declaration, bridge-call coordination, participant activation, timeline and action logging, restoration tracking, stakeholder communications, and formal stand-down under the direction of the Major Incident Manager or Practice Lead.
Coordinate service desk, technical, cloud, infrastructure, application, cybersecurity, supplier, customer, and business teams to support rapid and safe restoration, ensuring workarounds, emergency changes, failover, and recovery actions are authorized and recorded.
Collect logs, monitoring information, decisions, impact details, timelines, and supporting evidence for major-incident reports, post-incident reviews, customer reporting, and audits; document lessons learned and track actions.
Identify and register problem candidates from major and recurring incidents, trend and monitoring data, failed changes, post-release issues, supplier performance, availability or capacity concerns, and known operational risks.
Support structured root-cause analysis using approved techniques, document causes and contributing factors, and track corrective and preventive actions to verified closure.
Maintain problem backlogs, known errors, workarounds, temporary fixes, permanent-resolution actions, owners, target dates, risks, dependencies, and links among incident, problem, change, knowledge, supplier, service, and configuration-item records.
Ensure verified workarounds and known errors are published to service desk and support teams, remain current, and are used to improve first-line resolution.
Produce operational reports and dashboards covering incident trends, SLA performance, response and restoration times, backlog age, reopen rate, major and repeat incidents, problem status, known-error age, and action closure.
Prepare meeting packs, minutes, decision records, and action logs for major-incident reviews, problem reviews, backlog meetings, supplier discussions, and service-improvement forums.
Support monitoring, event-management, automation, runbook, knowledge, shift-left, swarming, and self-healing improvements that reduce detection, diagnosis, restoration, and recurrence times.
Maintain procedures, priority models, communication templates, escalation lists, major-incident checklists, root-cause templates, known-error content, and knowledge articles under document control.
Assist with record-quality reviews, process compliance checks, supplier follow-up, customer or audit evidence preparation, and closure of identified gaps or corrective actions.
Identify recurring process weaknesses, data-quality issues, bottlenecks, supplier delays, and automation opportunities, and contribute to practical continual-improvement initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Education, Knowledge, and Certifications:</strong>
Bachelor’s degree in information technology, computer science, software engineering, engineering, information systems, or a related discipline.
ITIL 4 Foundation certification is required; relevant training in Incident Management, Major Incident Management, Problem Management, Monitor, Support and Fulfil, or Create, Deliver and Support is strongly preferred.
Training in Site Reliability Engineering, SIAM, COBIT, ISO/IEC 20000, Lean Six Sigma, risk management, business continuity, project management, or information security is advantageous.
Good working knowledge of IT service management, service operation and transition, service reliability, operational resilience, customer experience, service levels, supplier obligations, and continual improvement.
<strong>Required Hard Skills:</strong>
Working knowledge of Incident, Major Incident, and Problem Management lifecycles, roles, priority models, escalation paths, communications, governance forums, and record requirements.
Ability to review incident and problem records, identify missing or inconsistent data, monitor SLA and aging status, maintain traceability, and follow approved escalation and closure procedures.
Practical capability in major-incident coordination, bridge-call administration, timeline and action logging, stakeholder updates, restoration tracking, and post-incident documentation.
Ability to support root-cause analysis, distinguish symptoms from causes, document contributing factors, and track corrective and preventive actions to verified closure.
Working knowledge of enterprise ITSM platforms, monitoring and observability tools, knowledge bases, dashboards, workflow automation, CMDB, service mapping, and audit trails.
Understanding of infrastructure, cloud, networks, telecommunications, cybersecurity, databases, middleware, applications, and end-user computing sufficient to coordinate multi-team support.
Ability to prepare operational dashboards, trend reports, incident summaries, root-cause documents, meeting minutes, management presentations, and auditable supporting evidence.
Working knowledge of analytical techniques such as Pareto analysis, 5 Whys, fishbone analysis, chronology analysis, causal mapping, and basic data analysis.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
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Hamad Bin Khalifa University (HBKU), a member of the Qatar Foundation for Education, Science and Community Development (QF), was founded in 2010 to continue fulfilling QF s vision of unlocking human potential. Located within Education City, Hamad Bin Khalifa University is dedicated to developing world-class integrated graduate and select undergraduate academic programs, advancing national research capabilities and cultivating leaders who drive meaningful change. <br> </div>
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<p>The College of Science and Engineering (CSE) currently offers the largest selection of programs within the university and aspires to be a leading college committed to excellence in research and education, with a major emphasis on interdisciplinary research and scholarship. It has established three divisions, each comprising significant postgraduate and undergraduate schools:</p> <ul> <li>Division of Chemical and Environmental Engineering: with an emphasis on sustainable energy, the natural environment, and the built environment.</li> <li>Division of Information and Communications Technologies and Electrical Engineering: with an emphasis on artificial intelligence, cybersecurity, big data, networking and communication technologies, sensors, vision and computer graphics, and human-computer interaction (HCI).</li> <li>Division of Mechanical and Industrial Engineering: with an emphasis on logistics, supply chain management, and sports and entertainment management.</li> </ul> <p>CSE s faculty members are internationally recognized for pursuing high-impact research that addresses societal and economic needs in Qatar and around the world.</p>
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<p>The College of Science and Engineering at Hamad Bin Khalifa University seeks applications for a Post-Doctoral Fellow to support the development, modelling, and experimental testing of advanced thermal management and environmental systems. The research will focus on atmospheric water generation, HVAC and cooling systems, thermal energy storage, heat recovery, and outdoor thermal comfort. The successful candidate must have strong hands-on experience in numerical modelling and experimental validation.</p>
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<ul> <li>Develop numerical models for thermal, fluid-flow, HVAC, and environmental systems. </li> <li>Use <strong>ENVI-met </strong>to evaluate outdoor thermal comfort and urban heat mitigation using indicators such as UTCI and PET. </li> <li>Use <strong>COMSOL Multiphysics </strong>and <strong>ANSYS </strong>to simulate airflow, heat and mass transfer, filtration systems, cooling components, and thermal storage. </li> <li>Model and optimize atmospheric water generation and condensation processes under different temperature and humidity conditions. </li> <li>Support the design and analysis of vapor-compression cooling, absorption cooling, heat recovery, and phase-change material systems. </li> <li>Design and operate laboratory-scale experimental test rigs. </li> <li>Install and manage sensors for temperature, humidity, airflow, water flow, pressure, water quality, and system performance. </li> <li>Compare simulation results with experimental measurements and improve the models accordingly. </li> <li>Analyse research data and contribute to technical reports, journal papers, presentations, and research proposals. </li> <li>Work closely with the research team and provide clear documentation of models, experiments, and results.</li> </ul>
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<ul> <li>PhD in Mechanical Engineering, Thermofluids, Energy Engineering, HVAC, or a closely related field. </li> <li>Advanced practical proficiency in the following software is required:<ul> <li><br></li></ul></li></ul></div></div></div></div></div>
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Job Description<br><br>Systems Engineer - Sec Ops<br><br>Location: Qatar <br><br>Our Team<br><br>The Fortinet Systems Engineering team is a group of technically skilled and commercially astute professionals, who are passionate about solving our customer’s challenges through the delivery of industry leading Cybersecurity solutions.<br><br>With us you will<br><br>Lead all technical aspects of a sales cycle with the customer, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.<br><br>Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.<br><br>Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.<br><br>Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.<br><br>Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.<br><br>Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.<br><br>Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).<br><br>Apply if you<br><br>Have a high aptitude for security technology in network, endpoint and application areas. The CISSP accreditation would also be beneficial.<br><br>Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.<br><br>Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.<br><br>Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.<br><br>Have a strong understanding of NGFW, advanced routing / SD-WAN, devops / automation tools, public / private cloud, ATP, NOC/SOC, WAF, SEG, XDR, NAC, LAN/WLAN. We are looking for a candidate who is an expert in at least two of above areas.<br><br>What you can expect from us<br><br>Excellent training and development opportunities, providing you with all the tools you need to be successful.<br><br>An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.<br><br>The opportunity to be part of an innovative, collaborative and winning team.<br><br>A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.<br><br>Your New Employer<br><br>From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure. Today, we secure the largest enterprises, service providers and government organizations around the world.<br><br>Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network – today and into the future. We have proven to be a truly innovative technology driven network security company with over 619 registered Global Patents. This is over 3 times more than our closest most innovative competitor!
Job Description<br><br>Systems Engineer - Sec Ops<br><br>Location: Qatar <br><br>Our Team<br><br>The Fortinet Systems Engineering team is a group of technically skilled and commercially astute professionals, who are passionate about solving our customer’s challenges through the delivery of industry leading Cybersecurity solutions.<br><br>With us you will<br><br>Lead all technical aspects of a sales cycle with the customer, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.<br><br>Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.<br><br>Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.<br><br>Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.<br><br>Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.<br><br>Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.<br><br>Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).<br><br>Apply if you<br><br>Have a high aptitude for security technology in network, endpoint and application areas. The CISSP accreditation would also be beneficial.<br><br>Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.<br><br>Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.<br><br>Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.<br><br>Have a strong understanding of NGFW, advanced routing / SD-WAN, devops / automation tools, public / private cloud, ATP, NOC/SOC, WAF, SEG, XDR, NAC, LAN/WLAN. We are looking for a candidate who is an expert in at least two of above areas.<br><br>What you can expect from us<br><br>Excellent training and development opportunities, providing you with all the tools you need to be successful.<br><br>An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.<br><br>The opportunity to be part of an innovative, collaborative and winning team.<br><br>A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.<br><br>Your New Employer<br><br>From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure. Today, we secure the largest enterprises, service providers and government organizations around the world.<br><br>Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network – today and into the future. We have proven to be a truly innovative technology driven network security company with over 619 registered Global Patents. This is over 3 times more than our closest most innovative competitor!