Food industries engineer Jobs

???? Welcome to Your Next Adventure!<br><br>We are looking for an experienced Senior Frontend Developer to join our dynamic team. As a Senior Frontend Developer, you will play a key role in shaping the user interface and overall user experience for our products. You will have a deep understanding of frontend technologies, with a focus on React.js, Material-UI, Redux toolkit. You'll work closely with our design and backend teams to build responsive and high-performance web applications that delight our users.<br><br>???? What You’ll Get Your Hands On<br><br>Building web UI. Writing unit tests. Code review. Build new features and products using frontend tools. Collaborate directly with designers and product managers to build delightful user experiences. Implement and maintain a code base. Solve front-end challenges around performance and code reusability while continuously improving code quality.<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor’s degree in Computer Science, Information Technology, or related field. Minimum 4+ years of professional front-end development experience. Strong proficiency in Java Script, including DOM manipulation and the Java Script object model. Thorough understanding of React.js and its core principles. Experience with a UI library like Ant Design or Material-UI and its components. Experience with Recoil or Redux for state management. Experience with React Query for data fetching and caching. Familiarity with modern front-end build pipelines and tools. Skills to optimize frontend performance, minimize load times, and reduce resource usage. Proficiency in frontend testing frameworks (e.g. Jest, React Testing Library). Good communication skills to collaborate directly with designers and product managers to build delightful user experiences<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<p>Application Support Expert</p><p>Location: Qatar</p><p>Employment Type: Full-Time</p><p>Role Overview</p><p>We are seeking an experienced Application Support Expert to manage and support a large portfolio of enterprise applications while ensuring operational stability, service excellence, compliance, and continuous improvement. The ideal candidate will have strong experience in enterprise application support, application portfolio management, software asset management, and IT service management within large-scale enterprise environments.</p><p>Key Responsibilities</p><ul><li>Manage and support a portfolio of 40+ enterprise applications across multiple business domains.</li><li>Ensure high availability, performance, and reliability of enterprise applications.</li><li>Lead application support operations, incident management, problem management, and service improvement initiatives.</li><li>Oversee Application Portfolio Management (APM) activities, including application lifecycle management, rationalization, and optimization.</li><li>Coordinate with business stakeholders, vendors, and technical teams to ensure seamless application delivery and support.</li><li>Manage software licensing, renewals, vendor contracts, compliance, and audit requirements.</li><li>Establish and monitor application support KPIs, SLAs, and service performance metrics.</li><li>Drive ITSM best practices aligned with Incident, Problem, Change, Release, and Service Request Management processes.</li><li>Identify risks, dependencies, and opportunities for application modernization and optimization.</li><li>Support governance, compliance, security, and operational excellence initiatives.</li><li>Ensure timely resolution of application-related issues and service disruptions.</li><li>Provide leadership and guidance to application support teams and external service providers.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>Minimum 10+ years of experience in Enterprise Application Support, Application Delivery, or Application Management.</li><li>Proven experience managing large enterprise application portfolios (40+ applications).</li><li>Strong exposure to Oracle, IBM, and other enterprise application platforms.</li><li>Hands-on experience in Application Portfolio Management (APM).</li><li>Strong understanding of software licensing, renewals, compliance, and vendor management.</li><li>Extensive experience in IT Service Management (ITSM) environments.</li><li>Experience leading enterprise application support teams and service delivery operations.</li><li>Strong stakeholder management and communication skills.</li><li>Experience working with large-scale enterprise environments and mission-critical applications.</li></ul><p>Preferred Skills</p><ul><li>ITIL Certification (Foundation or higher).</li><li>Experience with enterprise governance and service management frameworks.</li><li>Exposure to application modernization and digital transformation initiatives.</li><li>Experience working with government, infrastructure, utilities, or large enterprise organizations.</li></ul><p>Key Competencies</p><ul><li>Application Support &amp; Operations</li><li>Application Portfolio Management</li><li>IT Service Management (ITSM)</li><li>Incident &amp; Problem Management</li><li>Change &amp; Release Management</li><li>Software Asset &amp; License Management</li><li>Vendor Management</li><li>Service Delivery Management</li><li>Enterprise Application Governance</li><li>Stakeholder Management</li><li>Team Leadership</li><li>SLA &amp; KPI Management</li></ul>

???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Create new features in product teams Take part in project technical backlog planning and development Work using scrum-like process, quickly evolving with all team members feedback Use english in your every day communications Make and feel your value for product development<br><br>About Our Project And Team<br><br>Current app version development started in Q3 ‘21 from scratch with modern tech stack100% written in Swift Min target is i OS 14 - minimum version is updated or regular basics Multi-module structured using Tuist Experimenting with Swift UIUsing modern development process based on trunk-based development Open to experiments with new technologies, for example now we’re experimenting with Swift UI and kotlin multiplatform mobile<br><br>????‍♂️ The Magic You Bring<br><br>3+ years of experience in native(using Swift/Objective-C) i OS development Understanding of base Swift/Objective-C principles and tools such as standard collections, multithreading, memory management Experience in creating pixel-perfect custom views Understanding Clean Architecture Understanding of http protocol Experience with git Knowledge of OOP patterns Intermediate english - you have enough language level if you can read this vacancy description and tell about your working experience without a dictionary <br><br>✨ Bonus Points If You Have<br><br>Experience in writing unit tests Experience with trunk-based development Experience with VIPER pattern Experience with Moya and Alamofire Experience with CI configuration Experience with Kotlin multi-platform, Compose multi-platform Experience with trunk based development<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>The ideal candidate has to be passionate for technology, customer service, and metrics. This is an opportunity to oversee critical technical operations for our organization and help shape the future of our NOC and support functions.<br><br>???? What You’ll Get Your Hands On<br><br>Oversee monitoring of networks, servers, security systems, and critical applications to identify performance issues and outages. Investigate and troubleshoot technical problems, coordinating with other teams as needed. Develop, document, and implement processes and procedures for NOC and support operations. Manage incident response processes, ensuring prompt resolution and documentation. Communicate effectively with stakeholders and leadership regarding status and incidents. Identify opportunities for improvement in tools, systems, and team capabilities. Perform root cause analysis on major incidents and outages.<br><br>????‍♂️ The Magic You Bring<br><br>3+ years experience NOC and/or technical support teams. Deep understanding of networking, infrastructure and application monitoring in the cloud. (AWS) Experience in monitoring and metrics tools (ELK, Cloud Watch, Datadog, etc). Experience with Container orchestrator tools (K8s / ECS / etc). Experience in Incident management . Experience on ticket management tools (Jira). Experience in L1, L2 support. Excellent communication skills. Mid level experience managing Linux environments. Mid level scripting / programming skills (Bash / Python / . NET ). Strong analytical and problem-solving skills. Availability to work off-hours and on-call rotations as needed.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>The ideal candidate has to be passionate for technology, customer service, and metrics. This is an opportunity to oversee critical technical operations for our organization and help shape the future of our NOC and support functions.<br><br>???? What You’ll Get Your Hands On<br><br>Oversee monitoring of networks, servers, security systems, and critical applications to identify performance issues and outages. Investigate and troubleshoot technical problems, coordinating with other teams as needed. Develop, document, and implement processes and procedures for NOC and support operations. Manage incident response processes, ensuring prompt resolution and documentation. Communicate effectively with stakeholders and leadership regarding status and incidents. Identify opportunities for improvement in tools, systems, and team capabilities. Perform root cause analysis on major incidents and outages.<br><br>????‍♂️ The Magic You Bring<br><br>3+ years experience NOC and/or technical support teams. Deep understanding of networking, infrastructure and application monitoring in the cloud. (AWS) Experience in monitoring and metrics tools (ELK, Cloud Watch, Datadog, etc). Experience with Container orchestrator tools (K8s / ECS / etc). Experience in Incident management . Experience on ticket management tools (Jira). Experience in L1, L2 support. Excellent communication skills. Mid level experience managing Linux environments. Mid level scripting / programming skills (Bash / Python / . NET ). Strong analytical and problem-solving skills. Availability to work off-hours and on-call rotations as needed.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Design and build backend services using . NET Core 8 and ensure they integrate smoothly with other parts of the system. Optimize database performance through query optimization and implementing efficient data models in Postgre SQL, Mongo DB, and Dynamo DB. Participate in system design discussions to contribute to architectural improvements and ensure scalability and maintainability of services. Conduct code reviews to ensure adherence to coding standards and provide feedback to improve team performance. Implement refactoring efforts to improve existing codebases for better efficiency and readability. Write unit tests, integration tests, and ensure high test coverage for backend services. Troubleshoot and debug complex issues in both production and development environments. Document technical decisions, systems, and processes to support team knowledge sharing and future development. Participate in production deployments, ensuring that all systems function as expected after new releases.<br><br>????‍♂️ The Magic You Bring<br><br>7+ years of experience in backend development, with 5+ years of experience working specifically with . NET Core. Proficiency in RESTful services and g RPC design and development, with a focus on maintainability and scalability. Expertise in relational databases like Postgre SQL and non-relational databases like Mongo DB and Dynamo DB. Familiarity with message brokers such as Rabbit MQ and understanding of asynchronous operations and distributed systems. Deep understanding of software design patterns (e.g., Singleton, Factory, Strategy) and the ability to refactor and optimize existing codebases. Experience with code refactoring techniques, improving code structure and maintainability while preserving functionality. Experience in conducting unit testing, integration testing, and performance testing to ensure application robustness.<br><br>✨ Bonus Points If You Have<br><br>Strong experience in diagnosing and resolving complex performance issues, such as memory leaks, using advanced profiling and optimization tools. Ability to lead large-scale projects, ensuring alignment with both technical and business objectives. Experience in mentoring junior developers and guiding team growth. Familiarity with load testing and performance tuning. Ability to contribute to technical discussions and offer creative solutions. Experience with diagramming tools like Miro<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>???? Perks & Work-life Magic At Snoonu<br><br>???? Remote & Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>???? Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let’s make some tech magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>We are looking for an experienced Senior Frontend Developer to join our dynamic team. As a Senior Frontend Developer, you will play a key role in shaping the user interface and overall user experience for our products. You will have a deep understanding of frontend technologies, with a focus on React.js, Material-UI, Redux toolkit. You'll work closely with our design and backend teams to build responsive and high-performance web applications that delight our users.<br><br>???? What You’ll Get Your Hands On<br><br>Building web UI. Writing unit tests. Code review. Build new features and products using frontend tools. Collaborate directly with designers and product managers to build delightful user experiences. Implement and maintain a code base. Solve front-end challenges around performance and code reusability while continuously improving code quality.<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor’s degree in Computer Science, Information Technology, or related field. Minimum 4+ years of professional front-end development experience. Strong proficiency in Java Script, including DOM manipulation and the Java Script object model. Thorough understanding of React.js and its core principles. Experience with a UI library like Ant Design or Material-UI and its components. Experience with Recoil or Redux for state management. Experience with React Query for data fetching and caching. Familiarity with modern front-end build pipelines and tools. Skills to optimize frontend performance, minimize load times, and reduce resource usage. Proficiency in frontend testing frameworks (e.g. Jest, React Testing Library). Good communication skills to collaborate directly with designers and product managers to build delightful user experiences<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Job Summary<br><br> JOB DESCRIPTION <br><br>Supervises & coordinates all marine activities onboard including, but not limited to, safety, environment, and firefighting equipment, lifting operations, rig moves & jacking system operation, stability & ballast controls, helicopter operations, hull & tanks maintenance, emergencies response roles. Care and certification of all marine equipment onboard. Manage and ensure rig is in compliance with applicable rules, codes, regulations, and industry best practices considering the safety of personnel, environment & equipment.<br><br>Roles & Responsibilities<br><br>Rig Move & Related activities:<br><br>Supervises and arranges for the preparation of Rig Move, stability calculations for jacking, floating, and preloading, ensuring compliance with Rig Move preparation checklists. Observation of weather forecast for rig move window including preload hours. Review of Soil condition reports for location for anticipation of expected penetration. Ensure the jacking system & motors have planned maintenance completed up to date and are ready for operation. The drilling package and cantilever are secured per the rig’s operation manual. Cranes and loose items are secured in accordance with the best seamanship practices while securing watertight doors/hatches during the rig move. Towing is available, maintained up to date equipment is ready and certified as required. Spare equipment should be considered and highlighted if not available. Mooring winches are maintained up to date and ready for operation. Arrange and participate in rig move meetings. Maintains records of associated documents/files and moves history to ensure that full and accurate records are kept. Watertight integrity checks.<br><br>Stability<br><br>Assures daily accurate rig loading, leg reactions, supplies of fuel/water and centers of gravity are kept within the design limits for the safe operation of the unit. Calculate the daily load criteria to ensure the installation satisfies the operation and stability requirements. During loading ensures that deck loading is within the loading criteria in accordance with rig design and operation manual.<br><br>Lifting Operations<br><br>Supervises and directs loading/unloading and movement of all cargo including supervising & planning for crane critical, complex lifting operations and personnel transfer, onboard and outboard the unit. Direct deck crew to move/load/unload critical items considering the unit load distribution calculations to ensure security of the lifted items & personnel.<br><br>Drilling / Work-over Operations<br><br>Liaise and co-operate with the drilling crew to ensure safe and smooth running of operations. Assign crew members to work in drilling operations as required.<br><br>Management Of Major Emergencies<br><br>To be part of the Rig’s Emergency Response Team as detailed in the Emergency Plan and in Company Procedures. Ensure that all personnel are instructed in the applicable procedures in the case of an emergency. Ensure that Well Control and general safety drills are held and recorded in accordance with Company and Regulatory requirements.<br><br>Inspections & Certifications<br><br>Prepares and participates in various inspection and survey activities in accordance with Class and statutory requirements and any other local/country/authority or regulatory body surveys. Maintain the unit’s statutory certification and records as required by Class and Flag or any other mandatory regulations, STCW convention issued by IMO etc. or any other local country/authority regulatory body.<br><br>Materials & Equipment<br><br>Monitors all preventive maintenance activity for marine, helideck, navigation, firefighting, lifesaving equipment onboard the unit and ensure the timely execution of such maintenance and ensure that all lifting equipment are certified and kept in good working condition. Liaises with the OIM and Maintenance Department to ensure incorporation of maintenance/repairs, Class, and other audits outstanding recommendations works. Prepares hull and tank painting annual plans and reviews completion quarterly.<br><br>Helicopter Operations<br><br> Ensures that the Helicopter operations are occurred safely & according to the aviation authorities, standards & regulations and maintain valid certification for the helideck. <br><br>Housekeeping<br><br>Ensure that the work areas are clean and orderly prepared, free of hazards prior to & upon completion of the work, task, or repairs by the deck crew. Direct the dispose of the debris as per the company hazardous material segregations policy / waste management policy taking into consideration the environmental & safety impacts.<br><br>People Management & Development<br><br>Provide clear instructions to their team regarding their duties, responsibilities, and any necessary safety precautions prior to commencing work. Mentor, develop and train their team to ensure safe and effective operations. Identifies opportunities for skill and career advancement, works to support the professional growth of their team. Ensure their team receives the necessary required training to perform their duties safely and effectively through on-the-job training, classroom training, and participation in safety drills and exercises. Evaluates the performance of their team on constant and fair feedback basis, identify areas for improvement, drive ADVANCE process to formalize a performance management culture.<br><br>Job Requirements<br><br>Education & Experience:<br><br>BSC in Marine Engineering or equivalent Maritime Academy Certificate of Competency (COC) from Maritime Academy. At least 6 years of related experience, preferably working on offshore installation the same those owned or operated by the Company.<br><br>Skills/Competencies Required<br><br>English Reading & writing: intermediate level is preferred. Advanced Mathematical skills. Stability calculations. Situation Awareness / self-motivation, Teamwork, Time management / Managing work. <br><br>Physical Requirements<br><br>Occasionally climbing (stairs, ladders) & walking. Ability to work on day/night shifts.<br><br>Certifications<br><br>As per ADES Training Matrix. A Valid Certificate of Competency from Maritime Academy is a MUST for Self-propelled units.

Role Purpose Lead the development and maintenance of business architecture artefacts that connect GTA strategy, capabilities, value streams, services, processes and organisational responsibilities. The role supports evidence-based investment, transformation prioritisation and enterprise-wide alignment with the Enterprise Architecture (EA) framework. Key Responsibilities Develop and maintain business capability maps, value streams, business service catalogues and business architecture viewpoints. Analyse strategic objectives, stakeholder needs and operating-model changes; translate them into business architecture requirements and roadmaps. Establish traceability between strategy, capabilities, services, processes, applications and initiatives in the EA repository. Work with business owners and Business Analysts to validate current-state and target-state models, gaps, dependencies and priorities. Support enterprise transformation, portfolio decisions and impact assessments through clear architecture insights and recommendations. Apply and promote EA governance, modelling standards and quality controls; contribute to Architecture Review Board material where required. Facilitate workshops and communicate architecture findings to business and technology stakeholders. Contribute to the EA content framework, reference models, principles, KPIs and continuous-improvement activities. Minimum Qualifications & Experience Experience At least 5 years of relevant experience in business architecture, enterprise architecture, business transformation, operating-model design, or a closely related role. Education Bachelor’s degree in Business Administration, Information Systems, Engineering, Computer Science, or a related discipline. Certification TOGAF certification is required or strongly preferred. Business Architecture Guild (CBA), Archi Mate, BPMN, CBAP, Lean Six Sigma, or equivalent credentials are advantageous. Domain Knowledge Experience in government, tax, financial services, or large complex organisations is preferred. Language Arabic Native Speaker Very good Business English<br>Required Knowledge & Skills Practical knowledge of TOGAF and business architecture concepts, including capability-based planning and value-stream modelling. Ability to model and analyse capabilities, services, processes, information needs, stakeholders and organisational relationships. Working knowledge of Archi Mate and BPMN; experience using EA or process-modelling tools is preferred. Strong facilitation, analytical writing, stakeholder-management and presentation skills. Ability to turn complex business information into concise, decision-ready architecture views. Proven working experience in producing Business Architecture Diagrams on EA tools (Orbus Orbus Infinity, Bizzdesign , SAP) Key Deliverables Business capability map and maturity assessment Value streams and business service catalogue Current- and target-state business architecture viewpoints Capability-to-process/service/application traceability Business architecture gap analysis, roadmaps and impact assessments

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Implements ICSS engineering, supports the ICS Security sustainment activities, provides project support and participates in ICS Security audits, risk assessments, technology evaluations, &amp; self-assessments, advises ICS Custodians and ICSE Technicians to ensure ICS Security maintenance performance is achieved, and supports in periodic reviews of ICS security equipment strategies, ICS Security Policy and Design Specifications.</li> </ul><br><ul> <li>Support the implementation of ICS Security engineering specifications and related procedures, work practices, manuals, and development of equipment strategies for new projects. Identify limitations of existing systems, recommend best practices and upgrades.</li> <li>Review the design such as System Architecture, Network Architecture, Functional Design Specifications, Detailed Design Specifications, Interface Agreements and ensure compliance to ICS Security engineering specifications.</li> <li>Participate, review the ICS risk assessments, technology evaluations, and deviation requests, DRP (Disaster Recovery Plan) simulations.</li> <li>Validate the system built through FAT and SAT for the department.</li> <li>Coordinate and ensure deliverables as per the Operational Readiness Procedure to ensure smooth handover to ICS Security Operations.</li> <li>Participate in ICS Security incident investigations or Root Cause Failure Analysis, continuous improvement and productivity enhancement initiatives.</li> <li>Serve as focal point to ICS Security Custodians and ICSE Technicians to ensure alignment with the ICS Security Policy &amp; Specifications.</li> <li>Provide technical support for clarifying, following and implementing ICS Security Policy requirements across engineering sections, development teams, expansion teams, and operations.</li> <li>Support in planning and conducting periodic ICS Security self-assessments to evaluate compliance with the ICS Security Policy.</li> <li>Participate in life cycle management review of ICS in scope inventory and update inventory periodically.</li> </ul><br><ul> <li>Bachelor's degree in Engineering (Instrumentation &amp; Control, Electrical, Electronic, Computer) or Computer Science.</li> <li>6 years' experience in Oil and Gas Industry operations, technical, engineering with ICS Security Experience.</li> <li>Experience of implementing security controls within an OT environment.</li> <li>Understanding of different Industrial Control Systems environments.</li> <li>ICS System Security Experience, Knowledge of Networking, Security tools, Knowledge of ICS Security monitoring like IDS/IPS, SIEM etc.,</li> <li>Proficient in written and spoken English.</li> <li>Computer Literate.</li> <li>Excellent interpersonal skills, highly proficient in handling personnel, administrative, organizational and logistical issues.</li> <li>Solve issues associated with ICS Security design, sustainment.</li> <li>Lead ownership of issues related to ICS Security to support and drive continuous improvement.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Day Rate in USD Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>8 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years, with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Engineering Coordinator, you’re not just supporting seamless operation of the hotel's engineering department – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support daily office operations: Provide administrative support for the Engineering office in accordance with company standards and procedures Handle correspondence: Manage incoming and outgoing mail and ensure prompt, professional communication with guests, owners, and corporate office Support safety and compliance: Report maintenance issues, hazards, or defective equipment, and ensure adherence to security protocols Assist with special projects: Provide administrative support for department initiatives and engineering-related projects Maintain a professional work environment: Keep personal and shared office areas clean, organized, and well-maintained<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Engineering Coordinator, you’re not just supporting seamless operation of the hotel's engineering department – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support daily office operations: Provide administrative support for the Engineering office in accordance with company standards and procedures Handle correspondence: Manage incoming and outgoing mail and ensure prompt, professional communication with guests, owners, and corporate office Support safety and compliance: Report maintenance issues, hazards, or defective equipment, and ensure adherence to security protocols Assist with special projects: Provide administrative support for department initiatives and engineering-related projects Maintain a professional work environment: Keep personal and shared office areas clean, organized, and well-maintained<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>Join a small platform team building the next generation of natural-language analytics at Agoda. You will own the governed knowledge layer between our data warehouse and the applications, assistants, and analysts that consume it: metrics, domain context, quality signals, and the APIs that expose them. This is semantic modeling and knowledge engineering, not dashboard reporting or model training.<br><br>The Opportunity:<br><br>You will design and operate the shared knowledge layer behind conversational analytics at Agoda: turning scattered business knowledge into versioned, reviewable assets that return consistent, current answers. You pair with a senior tech lead on product architecture. Your scope is the layer itself (models, context, validation, governance workflows) and how it is exposed through service and agent interfaces.<br><br>What You’ll Do:<br><br>Model governed metrics, dimensions, joins, and grain for business domains Structure expert context, glossaries, and validated question patterns as Git-reviewed assets Build freshness, drift, and validation signals; treat stale knowledge as a production issue Expose the layer through APIs so applications and agents get deterministic answers Enable domain owners to propose, review, and publish knowledge without engineering deploys Partner across analytics, product, and platform teams on access control and quality standards<br><br>Required Qualifications:<br><br>4+ years in BI, analytics engineering, data platform, or software engineering with heavy data modeling Semantic or metrics-layer experience (Look ML, dbt metrics, or equivalent) Strong SQL and analytical modeling on OLAP / warehouse systems Knowledge engineering: versioned definitions, peer review, contributor workflows API / service mindset: you design for multiple consumers, not a single dashboard Clear communication across engineering, analytics, and product partners<br><br>Preferred Qualifications:<br><br>Open-source semantic layer engines (Cube, Metric Flow patterns) Agent or tool-interface experience for LLM-powered applications NL-to-data products, retrieval, or evaluation harnesses Python or Node.js service development Large-scale e-commerce or travel analytics environments<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>Join a small platform team building the next generation of natural-language analytics at Agoda. You will own the governed knowledge layer between our data warehouse and the applications, assistants, and analysts that consume it: metrics, domain context, quality signals, and the APIs that expose them. This is semantic modeling and knowledge engineering, not dashboard reporting or model training.<br><br>The Opportunity:<br><br>You will design and operate the shared knowledge layer behind conversational analytics at Agoda: turning scattered business knowledge into versioned, reviewable assets that return consistent, current answers. You pair with a senior tech lead on product architecture. Your scope is the layer itself (models, context, validation, governance workflows) and how it is exposed through service and agent interfaces.<br><br>What You’ll Do:<br><br>Model governed metrics, dimensions, joins, and grain for business domains Structure expert context, glossaries, and validated question patterns as Git-reviewed assets Build freshness, drift, and validation signals; treat stale knowledge as a production issue Expose the layer through APIs so applications and agents get deterministic answers Enable domain owners to propose, review, and publish knowledge without engineering deploys Partner across analytics, product, and platform teams on access control and quality standards<br><br>Required Qualifications:<br><br>4+ years in BI, analytics engineering, data platform, or software engineering with heavy data modeling Semantic or metrics-layer experience (Look ML, dbt metrics, or equivalent) Strong SQL and analytical modeling on OLAP / warehouse systems Knowledge engineering: versioned definitions, peer review, contributor workflows API / service mindset: you design for multiple consumers, not a single dashboard Clear communication across engineering, analytics, and product partners<br><br>Preferred Qualifications:<br><br>Open-source semantic layer engines (Cube, Metric Flow patterns) Agent or tool-interface experience for LLM-powered applications NL-to-data products, retrieval, or evaluation harnesses Python or Node.js service development Large-scale e-commerce or travel analytics environments<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team?<br><br>Our engineering team is at the intersection of Data Engineering, Business Analytics, ML Engineering, and Backend Engineering. We focus on software engineering related to processing big data, helping the Data Science team and Performance Marketing team launch experiments by providing our users with ML/data pipelines/platforms/tools to enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, quality, accuracy, speed, and efficiency of our existing Data and ML processes Able to analyze data to help us make better decisions Design/build/test tools, libraries, pipelines, and platforms to help Data Science and Business team to launch experiments in Production Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis / ML tasks We believe in end-to-end ownership; this role will involve taking and building systems that enable us to launch experiments in production at a rapid pace<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science/information systems/engineering/related field 6+ years of experience in software engineering with at least 4+ years in data/ml engineering Expert in designing/writing/maintaining data pipelines and systems while ensuring data quality Expert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns/best practices, functional programming and object-oriented programming. Be comfortable navigating the following technology stack: Python3, Scala Spark, Hadoop, SQL, S3 etc. Familiar with general Machine Learning concepts and common models - ie, regularization, Tree Models, etc Familiar with statistical analysis concepts - ie, p-value, z-score, etc Analytical problem-solving capabilities & experience. A strong data-driven engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and technologies Experience with Scala/Scala Spark development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>Fintech is one of the fastest growing areas in Agoda and we are rapidly expanding our tech team. We work closely with the finance business team and our Fintech product owners to reduce risk, drive efficiencies and move on new market opportunities in this exciting field. We have a wide range of projects from traditional finance to cutting-edge customer fintech. For example, reconciliation using Big Data technologies, growing and optimizing customer payments options, tax calculations in milli-second response times and a mesh of supplier payment options like virtual credit cards. It’s a hot field and the perfect mix of data engineering and backend engineering.<br><br>The Opportunity<br><br>In this role, you will not only develop robust backend systems but also architect and maintain scalable data pipelines and storage solutions that support complex data collection, processing, and analysis. Your dual expertise in backend and data engineering will play a crucial role in optimizing our financial technology solutions and driving informed business decisions through reliable data insights.<br><br>In This Role, You’ll Get to<br><br>Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring Design, develop and maintain platforms and data pipelines across fintech Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands of the financial landscape Write great code and help others write great code – mentor people in your team and wider Collaborate with other teams and departments Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs. Leadership at Agoda isn’t just managing tasks but inspiring innovation and driving vision into reality Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals Shape our future team: Play a pivotal role in recruiting and onboarding exceptional talent<br><br>What You’ll Need To Succeed<br><br>8+ years of experience with strong proficiency in Java, Kotlin, Scala with a proven track record of developing high-performance applications in production settings. Insightful experience with big data technologies like Hadoop, real-time processing frameworks (e.g., Apache Spark), and advanced knowledge of SQL and data architecture Thinks in systems: their edge cases, failure modes, and life cycles Uses a metrics driven approach and can make informed decisions using data You are passionate about the craft of software development and constantly work to improve your knowledge and skills Experience with Scrum/Agile development methodologies Excellent verbal and written English communication skills Experience with operational excellence and a deep understanding of metrics, alarms and dashboards<br><br>It’s Great If You Have<br><br>Experience working in a modern Fin Tech or Payments organization Domain knowledge in any of these areas: financial reconciliation, financial reporting, tax, payout methods like virtual credit cards or customer payments Hands-on experience working with technologies like Spark for data processing, ETLs for data pipelines and queueing systems (Kafka, Rabbit MQ) Core engineering infrastructure tools like Git Lab for source control and Continuous Integration, Kubernetes Experience developing, maintaining and debugging large-scale distributed systems Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved <br><br>This position is based in Bangkok, Thailand (Relocation Provided)<br><br>#AlRayyan #Amsterdam #Austin #Bali #Bandung #Bangalore #Bangkok #Barcelona #Berlin #Bucharest #Cape Town #Chicago #Cologne #Dallas #Detroit #Dubai #Dublin #Hong Kong #Jakarta #Johannesburg #Kyiv #London #Manchester #Manila #Munich #Gurugam #Noida #New York #Oslo #Paris #Riga #Saint Petersburg #San Francisco #San Jose #Seattle #Seoul #Singapore #Stockholm #Sydney #Taipei #Tainan #Tel Aviv #Toronto #Vancouver #Vilnius #Warsaw<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Additional Information<br><br>Job Number 26103469<br><br>Job Category Engineering & Facilities<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 5 years' experience in managing engineering and maintenance related area; technical training in HVAC-R/electrical/plumbing.<br><br>and<br><br> 4-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major.<br><br>CORE WORK ACTIVIITES<br><br>Supporting management of Property Operations <br><br> Supervises distribution of repair work orders. Ensures property policies are administered fairly and consistently. Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Establishes and maintains open, collaborative relationships with employees. Monitors timeliness and quality of completion of repair work orders. Supervises Engineering and related areas in absence of the Director of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and order or purchase new equipment, supplies, and furnishings. Supervises the day to day operations of Engineering and related departments.<br><br>Maintaining Property Standards<br><br> Inspect and evaluate the physical condition of facilities in order to determine the type of work required. Maintains accurate logs and records as required. Operates generators and fire pumps as necessary. Provides emergency response services 24/7. Repairs equipment (e.g., refrigeration, laundry) as necessary. Ensures all employees have the proper supplies, equipment and uniforms.<br><br>Ensuring Exceptional Customer Service<br><br> Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Sets a positive example for guest relations.<br><br>Conducting Human Resources Activities<br><br> Helps train employees in safety procedures. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Communicates performance expectations in accordance with job descriptions for each position. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Solicits employee feedback. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description<br><br>The Service Desk Analyst – L1 is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.

???? Welcome to Your Next Adventure!<br><br>The Full Stack Developer will help design, build, and deploy web applications and integrations that streamline business processes and accelerate our digital-transformation roadmap. You’ll work across the entire stack, while participating in system-implementation projects (ERP, Saa S tools, internal platforms) and continuous-improvement initiatives. This role is ideal for a developer who enjoys turning process maps into working software, automating repetitive tasks, and collaborating with cross-functional teams.<br><br>???? What You’ll Get Your Hands On<br><br>Full-Stack Development & UI/UX<br><br>Design, code, test, and maintain small web applications, micro-services, and internal portals. Implement responsive, user-friendly interfaces that follow UI/UX best practices.<br><br>System Implementation & Integration<br><br>Contribute to the rollout of new business systems (e.g., ERP modules, Saa S applications). Build and maintain integrations between core systems using REST/Graph QL APIs, webhooks, or middleware.<br><br>Process Automation & Improvement<br><br>Translate documented process maps and pain points into automation scripts and lightweight apps. Reduce manual effort by identifying opportunities for bots, scheduled jobs, or serverless functions.<br><br>Google Workspace Automation<br><br>Develop Google Apps Script solutions that connect Sheets, Docs, Gmail, and external APIs to streamline workflows.<br><br>Performance, Security & Scalability<br><br>Write clean, efficient, and secure code; optimize queries and front-end performance. Follow security standards in every feature.<br><br>Collaboration & Support<br><br>Work with stakeholders to refine requirements. Provide Level-2 support for in-house applications; troubleshoot and resolve user issues.<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor’s degree in Computer Science, Information Technology, or a related field.+2 years of hands-on experience in full-stack development (personal projects and internships count). Proficiency in Python, Java Script, HTML, and CSS. Familiarity with modern front-end frameworks (React, Vue, or similar) and RESTful APIs. Experience using Google Apps Script (or comparable scripting) to automate Google Workspace, as well as Google Cloud Platform. Knowledge of relational databases, basic data modelling, and SQL. Exposure to version-control systems (Git) and Agile or Scrum workflows. Strong problem-solving mindset, keen attention to detail, and clear written/verbal communication. Bonus points for: cloud-platform experience (GCP/AWS), CI/CD pipelines, or low-code/RPA tools.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!