Food industries engineer Jobs
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Additional Information<br><br>Job Number 26092861<br><br>Job Category Food and Beverage & Culinary<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>時代を超越した魅力と先駆的な精神を兼ね備えたセントレジスホテル&リゾートは、世界各地の一等地に50以上のラグジュアリーホテルとリゾートを展開し、極上の体験をお届けすることに尽力しています。20世紀初頭にジョン・ジェイコブ・アスター4世がニューヨークにセントレジスホテルを開業して以来、すべてのお客様一人ひとりに妥協のないきめ細やかな最高級のサービスを提供することに尽力しています。これを完璧に実現するのが、洗練されたクラシックなスタイルとモダンな感性を兼ね備えたホスピタリティあふれるチームと、シグネチャーサービスであるバトラーサービスです。ぜひセントレジスの採用情報をご覧ください。セントレジスの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。
Additional Information<br><br>Job Number 26104417<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>As a Bartender at The Ritz-Carlton, you will create exceptional beverage experiences by preparing and serving high-quality drinks while delivering personalized and luxury service. You will uphold Marriott International standards, ensuring every guest interaction is memorable and reflects the brand’s excellence.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br>Key Responsibilities<br><br>Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes Provide engaging, personalized service to guests at the bar and restaurant Maintain full knowledge of beverage menus, promotions, and ingredients Recommend beverages based on guest preferences and upsell when appropriate Ensure bar setup is complete, clean, and stocked before service Monitor responsible alcohol service and comply with legal regulations Handle cash and process payments accurately Maintain cleanliness and organization of the bar area at all times Support inventory control and report stock shortages Coordinate with service team to ensure smooth operations Address guest feedback professionally and escalate when needed Follow Marriott and Ritz-Carlton service standards consistently<br><br>Skills & Competencies<br><br>Strong communication and interpersonal skills<br><br>Excellent knowledge of cocktails, wines, spirits, and bar techniques<br><br>Customer-focused with a friendly and energetic personality<br><br>Ability to multitask in a fast-paced environment<br><br>Attention to detail and accuracy<br><br>Strong teamwork and collaboration skills<br><br>Professional grooming and presentation<br><br>Qualifications & Experience<br><br>Fluency in English (additional languages preferred)<br><br>High school diploma or equivalent<br><br>Previous experience as a bartender in luxury hotel or fine dining preferred<br><br>Knowledge of international drink recipes and bar operations<br><br>Familiarity with POS systems is an advantage<br><br>Core Work Activities<br><br>Deliver exceptional beverage service aligned with Ritz-Carlton Gold Standards<br><br>Enhance guest experience through product knowledge and engagement<br><br>Maintain bar efficiency and operational excellence<br><br>Support team collaboration and service quality<br><br>Marriott Core Values<br><br>Put People First<br><br>Pursue Excellence<br><br>Embrace Change<br><br>Act with Integrity<br><br>Serve Our World<br><br>Work Environment & Requirements<br><br>Standing for extended periods and handling bar equipment<br><br>Flexibility to work shifts, weekends, and holidays<br><br>Maintain high standards of hygiene and grooming<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26096047<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>As a Bartender at The Ritz-Carlton, you will create exceptional beverage experiences by preparing and serving high-quality drinks while delivering personalized and luxury service. You will uphold Marriott International standards, ensuring every guest interaction is memorable and reflects the brand’s excellence.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br>Key Responsibilities<br><br>Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes Provide engaging, personalized service to guests at the bar and restaurant Maintain full knowledge of beverage menus, promotions, and ingredients Recommend beverages based on guest preferences and upsell when appropriate Ensure bar setup is complete, clean, and stocked before service Monitor responsible alcohol service and comply with legal regulations Handle cash and process payments accurately Maintain cleanliness and organization of the bar area at all times Support inventory control and report stock shortages Coordinate with service team to ensure smooth operations Address guest feedback professionally and escalate when needed Follow Marriott and Ritz-Carlton service standards consistently<br><br>Skills & Competencies<br><br>Strong communication and interpersonal skills<br><br>Excellent knowledge of cocktails, wines, spirits, and bar techniques<br><br>Customer-focused with a friendly and energetic personality<br><br>Ability to multitask in a fast-paced environment<br><br>Attention to detail and accuracy<br><br>Strong teamwork and collaboration skills<br><br>Professional grooming and presentation<br><br>Qualifications & Experience<br><br>Fluency in English (additional languages preferred)<br><br>High school diploma or equivalent<br><br>Previous experience as a bartender in luxury hotel or fine dining preferred<br><br>Knowledge of international drink recipes and bar operations<br><br>Familiarity with POS systems is an advantage<br><br>Core Work Activities<br><br>Deliver exceptional beverage service aligned with Ritz-Carlton Gold Standards<br><br>Enhance guest experience through product knowledge and engagement<br><br>Maintain bar efficiency and operational excellence<br><br>Support team collaboration and service quality<br><br>Marriott Core Values<br><br>Put People First<br><br>Pursue Excellence<br><br>Embrace Change<br><br>Act with Integrity<br><br>Serve Our World<br><br>Work Environment & Requirements<br><br>Standing for extended periods and handling bar equipment<br><br>Flexibility to work shifts, weekends, and holidays<br><br>Maintain high standards of hygiene and grooming<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
???? Welcome to Your Next Adventure!<br><br>In this position, you will work and collaborate with marketing managers, growth and CRM teams, data scientists, product managers, and business stakeholders in a cross-functional setting. Your core function as a Marketing BI Analyst is to turn marketing and customer data into actionable insight that improves how we acquire, engage, and retain customers. You will own the metrics that define marketing health across the full customer lifecycle, from acquisition (customer acquisition cost, return on ad spend, conversion rate) to retention (repeat rate, churn, customer lifetime value), as well as the performance of our loyalty and subscription programs. You will use these metrics to diagnose funnel leakage, measure campaign impact, optimize budget allocation across channels, evaluate the health and ROI of loyalty and subscription, and recommend changes that make our marketing more efficient, targeted, and profitable.<br><br>???? What You’ll Get Your Hands On<br><br>Collaborate with performance marketing, CRM, brand, product, and engineering teams to implement data-driven solutions that improve acquisition efficiency, engagement, and retention. Define, monitor, and report on the core marketing KPIs, including CAC, ROAS, conversion rate, activation rate, retention, churn, customer lifetime value, and loyalty and subscription program metrics. Analyze and interpret complex marketing and customer data sets using statistical techniques and provide stakeholders with clear, actionable insight. Investigate leakage and drop-off across the customer funnel (awareness, install, registration, first order, repeat, retention) and recommend targeted improvements. Own reporting and analysis for retention and churn, including cohort retention curves, churn drivers, win-back performance, and early-warning signals for at-risk customers. Own the analytics for the loyalty and subscription programs, including enrollment and adoption, engagement and redemption behavior, renewal and cancellation, subscriber vs. non-subscriber economics, and overall program ROI. Measure campaign and promotion performance, support budget allocation across channels, and evaluate incrementality so spend flows to what actually drives growth. Analyze customer segments and cohort-level performance to inform targeting, personalization, and lifecycle strategy. Design and maintain dashboards and visualizations that give marketing teams real-time and historical visibility into performance. Stay up to date with industry trends in marketing analytics, attribution, and growth measurement to keep our capabilities competitive. Identify areas of opportunity, guide teams in designing complex growth initiatives, and mentor junior analysts in a collaborative environment.<br><br>????♂️ The Magic You Bring<br><br>A bachelor's or master's degree in a related field, such as data science, statistics, mathematics, economics, marketing analytics, or computer science. At least 5 years of experience in marketing, growth, or customer analytics, preferably in a fast-paced e-commerce, marketplace, or consumer app environment. Strong proficiency in SQL, Python, and/or R, as well as experience with data visualization tools such as Tableau or Power BI. Experience working with campaign, funnel, and customer behavioral data (e.g., impressions, clicks, installs, sessions, orders, cohorts) and comfort with attribution and funnel analysis. Experience analyzing retention, churn, and repeat behavior, ideally including loyalty, rewards, or subscription/membership programs (enrollment, engagement, redemption, renewal, and cancellation dynamics). Excellent analytical and problem-solving skills, with the ability to extract insight from large, messy marketing and customer data sets. Effective communication skills, with the ability to translate marketing data into clear recommendations for non-technical stakeholders such as performance marketing, CRM, and brand teams. Strong attention to detail and accuracy, with the ability to identify and correct errors in data. Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, campaign-driven environment. Strong collaboration skills, with the ability to work effectively within a diverse, cross-functional team.<br><br>✨ Bonus Points If You Have<br><br>Proven experience in food delivery, quick commerce, or consumer super app businesses. Familiarity with digital marketing platforms and their data (Google Ads, Meta, Tik Tok, Apple Search Ads) and with MMPs such as Apps Flyer or Adjust. Demonstrated causal analytics skills or a full understanding of causality (e.g., incrementality testing, geo experiments, and measuring the true impact of a campaign rather than correlation). Experience modeling marketing unit economics at the customer level (CAC, payback period, contribution margin, LTV) and aggregating it reliably across time, cohorts, channels, and other dimensions. Experience measuring the incremental impact and unit economics of loyalty and subscription programs (e.g., points liability, redemption cost, subscriber contribution margin, cannibalization vs. genuine frequency lift). Familiarity with customer segmentation, RFM analysis, churn prediction, and lifecycle marketing measurement. Exposure to marketing mix modeling, multi-touch attribution concepts, and to data processing pipelines and data engineering basics. Familiarity with machine learning techniques and experience contributing to predictive models such as LTV prediction, churn scoring, or propensity modeling.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>In this position, you will work and collaborate with marketing managers, growth and CRM teams, data scientists, product managers, and business stakeholders in a cross-functional setting. Your core function as a Marketing BI Analyst is to turn marketing and customer data into actionable insight that improves how we acquire, engage, and retain customers. You will own the metrics that define marketing health across the full customer lifecycle, from acquisition (customer acquisition cost, return on ad spend, conversion rate) to retention (repeat rate, churn, customer lifetime value), as well as the performance of our loyalty and subscription programs. You will use these metrics to diagnose funnel leakage, measure campaign impact, optimize budget allocation across channels, evaluate the health and ROI of loyalty and subscription, and recommend changes that make our marketing more efficient, targeted, and profitable.<br><br>???? What You’ll Get Your Hands On<br><br>Collaborate with performance marketing, CRM, brand, product, and engineering teams to implement data-driven solutions that improve acquisition efficiency, engagement, and retention. Define, monitor, and report on the core marketing KPIs, including CAC, ROAS, conversion rate, activation rate, retention, churn, customer lifetime value, and loyalty and subscription program metrics. Analyze and interpret complex marketing and customer data sets using statistical techniques and provide stakeholders with clear, actionable insight. Investigate leakage and drop-off across the customer funnel (awareness, install, registration, first order, repeat, retention) and recommend targeted improvements. Own reporting and analysis for retention and churn, including cohort retention curves, churn drivers, win-back performance, and early-warning signals for at-risk customers. Own the analytics for the loyalty and subscription programs, including enrollment and adoption, engagement and redemption behavior, renewal and cancellation, subscriber vs. non-subscriber economics, and overall program ROI. Measure campaign and promotion performance, support budget allocation across channels, and evaluate incrementality so spend flows to what actually drives growth. Analyze customer segments and cohort-level performance to inform targeting, personalization, and lifecycle strategy. Design and maintain dashboards and visualizations that give marketing teams real-time and historical visibility into performance. Stay up to date with industry trends in marketing analytics, attribution, and growth measurement to keep our capabilities competitive. Identify areas of opportunity, guide teams in designing complex growth initiatives, and mentor junior analysts in a collaborative environment.<br><br>????♂️ The Magic You Bring<br><br>A bachelor's or master's degree in a related field, such as data science, statistics, mathematics, economics, marketing analytics, or computer science. At least 5 years of experience in marketing, growth, or customer analytics, preferably in a fast-paced e-commerce, marketplace, or consumer app environment. Strong proficiency in SQL, Python, and/or R, as well as experience with data visualization tools such as Tableau or Power BI. Experience working with campaign, funnel, and customer behavioral data (e.g., impressions, clicks, installs, sessions, orders, cohorts) and comfort with attribution and funnel analysis. Experience analyzing retention, churn, and repeat behavior, ideally including loyalty, rewards, or subscription/membership programs (enrollment, engagement, redemption, renewal, and cancellation dynamics). Excellent analytical and problem-solving skills, with the ability to extract insight from large, messy marketing and customer data sets. Effective communication skills, with the ability to translate marketing data into clear recommendations for non-technical stakeholders such as performance marketing, CRM, and brand teams. Strong attention to detail and accuracy, with the ability to identify and correct errors in data. Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, campaign-driven environment. Strong collaboration skills, with the ability to work effectively within a diverse, cross-functional team.<br><br>✨ Bonus Points If You Have<br><br>Proven experience in food delivery, quick commerce, or consumer super app businesses. Familiarity with digital marketing platforms and their data (Google Ads, Meta, Tik Tok, Apple Search Ads) and with MMPs such as Apps Flyer or Adjust. Demonstrated causal analytics skills or a full understanding of causality (e.g., incrementality testing, geo experiments, and measuring the true impact of a campaign rather than correlation). Experience modeling marketing unit economics at the customer level (CAC, payback period, contribution margin, LTV) and aggregating it reliably across time, cohorts, channels, and other dimensions. Experience measuring the incremental impact and unit economics of loyalty and subscription programs (e.g., points liability, redemption cost, subscriber contribution margin, cannibalization vs. genuine frequency lift). Familiarity with customer segmentation, RFM analysis, churn prediction, and lifecycle marketing measurement. Exposure to marketing mix modeling, multi-touch attribution concepts, and to data processing pipelines and data engineering basics. Familiarity with machine learning techniques and experience contributing to predictive models such as LTV prediction, churn scoring, or propensity modeling.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span><span>Ready to make a difference for customers,
colleagues and your career? Do you want a future worth getting excited about? This
is the place to be. We have an exciting opportunity for an experienced Sales
Executive to join the team at our Premier Inn in Doha</span></span></span><br></p><br><p><span><span><span>Premier Inn is a British hotel chain and the
UK's largest hotel brand with more than 750 hotels. Premier Inn hotels in the
UAE operate under a strategic partnership between Emirates Group and Britain’s
leading hospitality firm Whitbread PLC, established to develop the Premier Inn
brand throughout the region. At Premier Inn we make every day experiences
special for millions of customers and create excellent career opportunities for
people like you. Currently we have 11 hotels in the Middle East and an exciting
pipe line of new hotels opening in the foreseeable future. We hold many coveted
people and brand industry awards, and we want you to help us add another award
to our trophy cabinet!</span></span></span><br></p><br><p><b><span><span><span>Are you Genuine, Confident and Committed?</span></span></span></b><br></p><br><p><span><span><span>We are looking for highly optimistic and
driven Sales Executive who will be accountable for providing overall support to
deliver the sales strategic business plan and achieve the company vision and
objectives.</span></span></span><br></p><br><p><span><span><span>Working closely with the Sales Managers, the
successful candidate is responsible for the following duties and responsibilities:</span></span></span><br></p><br><ul><li><span><span><span><span>Be
accountable for supporting the delivery of the sales strategic business plan
and individual sales plans for all managed segments whilst supporting the
overall vision, and objectives.</span></span></span><br></span></li><li><span><span><span><span>Effectively
develop and manage professional client relationships, with the sales managers
using an aligned strategic and planned approach to maximise growth.</span></span></span><br></span></li><li><span><span><span><span>Ensure
adherence to all company policies, processes, standards, and legal
requirements, and successfully delivers results for all internal and external
audits or reviews.</span></span></span><br></span></li><li><span><span><span><span>Ensuring
that all legal and compliance processes are followed diligently, and rates are
applied correctly for each client to minimise any risk to the business.</span></span></span><br></span></li><li><span><span><span><span>Supporting
with phone-based account management, reporting and debt management</span></span></span></span><br></li><li><span><span><span><span>Drive a
sales culture, participating and coordinating campaigns to drive revenue.</span></span></span><br></span></li><li><span><span><span><span>Be an
ambassador of the brand and position the company as high-value and high-quality
hotel provider.</span></span></span><br></span></li><li><span><span><span><span>Support
driving a sales culture across the business which sits within our core values
and business principles</span></span></span><br></span><br></li></ul><br><span>Requirements</span><p><b><span><span><span>What are we looking for?</span></span></span></b><br></p><br><p><i><span><span><span>Education
and Experience:</span></span></span></i><br></p><br><ul><li><span><span><span><span>Ideally
your background will be from the hotel industry with 1-year previous sales or
reservations experience</span></span></span><br></span></li><li><span><span><span><span>Preferably
with full knowledge of the sales process, strategies, business development and
account management</span></span></span><br></span></li><li><span><span><span><span>Bachelor
Degree in Sales is an advantage.</span></span></span><br></span></li></ul><p><i><span><span><span>Skills
and Competencies:</span></span></span></i><br></p><br><ul><li><span><span><span><span>Excellent
communication skills (verbal & written).</span></span></span><br></span></li><li><span><span><span><span>Knowledge
of Opera (PMS)</span></span></span></span><br></li><li><span><span><span><span>Must have Qatar Driving License</span></span></span><br></span></li><li><span><span><span><span>Be
energetic, target driven, passionate about people, process and sales</span></span></span><br></span></li><li><span><span><span><span>High
level of MS Office skills (Word, Excel, and PowerPoint)</span></span></span><br></span></li><li><span><span><span><span>Excellent
time management, problem solving and analytical skills</span></span></span><br></span></li><li><span><span><span><span>Team
Player with ability to work in a multinational environment.</span></span></span><br></span></li><li><span><span><span><span>Responsible
– takes initiative and exercises good judgment.</span></span></span><br></span></li><li><span><span><span><span>Proactive
approach with the ability to work under pressure.</span></span></span><br></span></li><li><span><span><span><span>Efficient,
calm and organized with great attention to detail.</span></span></span><br></span></li></ul><br><span>Benefits</span><p><b><span><span><span>What we offer</span></span></span></b><br></p><br><p><span><span><span>At Premier Inn, you will have a competitive
benefits package, rewards and recognition. We offer, accommodation,
transportation, medical insurance, air tickets, food entitlement and allowance
and a competitive basic salary. You will have opportunities to develop and
grow. The chance to build yourself a long and varied career doing something you
really love.</span></span></span><br></p><br><p><span><span><span>At Premier Inn, we know the importance of
creating a culture which brings the experience to life for both our customers
and our team and this is supported by strong company values. We employ people
that not only believe in our values but also have the passion to live and
breathe them, and always put the customer in the heart of everything we do.</span></span></span><br></p><br><p><span><span><span>We want Premier Inn to be a place where
people’s skills and careers grow as fast as we do. A place where everyone has
the opportunities to develop and achieve their dreams. We put emphasis on a
‘promote from within’ culture and continuously strive to create a supportive
and engaging environment in which our team can thrive and deliver.</span></span></span><br></p><br><p><span><span><span>If this sounds like you and you are ready to
work in an environment that values your work and rewards you fairly then please
click on the apply button below.</span></span></span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Summary</strong></p><br><p>The Director of Sales, Catering & Events is responsible for driving catering and social event revenue growth while supporting the overall Sales & Marketing strategy of the hotel. This leadership role oversees the strategic sales approach for high-value weddings, social celebrations, corporate meetings, incentive groups, and signature events, with a focus on maximizing revenue, strengthening client relationships, and delivering exceptional guest experiences.</p><br><p>The position partners closely with Sales, Marketing, Revenue Management, Culinary, Banquets, and Operations teams to develop profitable business opportunities, optimize event performance, and ensure seamless execution from initial inquiry through post-event follow-up.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Revenue Generation & Strategic Sales Leadership</strong></p><br><ul><li><p>Achieve and exceed quarterly and annual catering revenue targets through proactive sales strategies and effective account management.</p><br></li><li><p>Develop and execute a comprehensive catering sales plan to increase market share, attract new business, and maximize revenue opportunities.</p><br></li><li><p>Generate new business through targeted prospecting, networking, client entertainment, site inspections, FAM trips, industry events, and strategic partnerships.</p><br></li><li><p>Maintain an active sales pipeline within Delphi, Opera Sales & Catering, or equivalent systems at a minimum of three times the assigned revenue goal.</p><br></li><li><p>Lead negotiations for contracts, menus, pricing, and event details while protecting profitability and adhering to approved commercial guidelines.</p><br></li><li><p>Identify and maximize ancillary revenue opportunities including audiovisual services, décor, specialty linens, entertainment, and experiential offerings.</p><br></li><li><p>Analyze market trends, competitor activity, and customer feedback to identify opportunities for growth.</p><br></li></ul><p><strong>Client Relationship Management & Business Development</strong></p><br><ul><li><p>Serve as the strategic point of contact for key accounts, ensuring exceptional service delivery and long-term relationship development.</p><br></li><li><p>Cultivate strong partnerships with wedding planners, corporate meeting professionals, incentive houses, event agencies, social influencers, and luxury clientele.</p><br></li><li><p>Lead creative menu consultations, event concept discussions, tastings, and customized proposal presentations.</p><br></li><li><p>Build client loyalty through proactive communication, personalized service, and consistent follow-through.</p><br></li><li><p>Secure repeat business, referrals, testimonials, and brand advocacy following successful events.</p><br></li></ul><p><strong>Event Planning & Operational Excellence</strong></p><br><ul><li><p>Ensure accurate and timely preparation and distribution of Banquet Event Orders (BEOs), ideally a minimum of 14 days prior to event execution.</p><br></li><li><p>Facilitate weekly BEO review meetings with Banquets, Culinary, Engineering, IT, and operational stakeholders to ensure alignment and flawless delivery.</p><br></li><li><p>Provide leadership and oversight during critical events, including luxury weddings, VIP functions, corporate galas, and high-profile social occasions.</p><br></li><li><p>Conduct post-event reviews to evaluate performance, identify improvements, and enhance future guest experiences.</p><br></li><li><p>Ensure all events reflect the hotel’s brand standards and commitment to exceptional service.</p><br></li></ul><p><strong>Team Leadership & Development</strong></p><br><ul><li><p>Lead, coach, and develop Catering Sales Managers and Coordinators to achieve individual and team objectives.</p><br></li><li><p>Establish clear performance expectations, sales goals, and professional development plans.</p><br></li><li><p>Conduct joint sales calls, client meetings, and site tours to support team capability building.</p><br></li><li><p>Participate in performance evaluations, talent development initiatives, and succession planning.</p><br></li><li><p>Foster a collaborative, accountable, and high-performing sales culture.</p><br></li></ul><p><strong>Financial & Administrative Responsibilities</strong></p><br><ul><li><p>Prepare accurate monthly catering forecasts with a minimum 95% accuracy rate.</p><br></li><li><p>Monitor business pace, conversion rates, revenue performance, and profitability metrics.</p><br></li><li><p>Manage departmental expenses within approved budgets, including client entertainment, FAM trips, industry events, and sales initiatives.</p><br></li><li><p>Ensure all contracts, deposits, billing procedures, and documentation comply with hotel policies, legal requirements, and insurance standards.</p><br></li><li><p>Monitor event profitability through effective management of pricing, concessions, attrition, and damages.</p><br></li><li><p>Partner with Finance to ensure timely invoicing, final billing accuracy, and collection of outstanding balances.</p><br></li></ul><p><strong>Skills & Competencies</strong></p><br><ul><li><p>Exceptional consultative selling, negotiation, presentation, and closing abilities.</p><br></li><li><p>Proven ability to develop and execute strategic sales plans in a luxury hospitality environment.</p><br></li><li><p>Strong knowledge of food and beverage operations, menu engineering, event design, and banquet execution.</p><br></li><li><p>Advanced financial understanding including forecasting, budgeting, profitability analysis, P&L review, attrition, and damages management.</p><br></li><li><p>Excellent organizational skills with the ability to manage 50+ active event opportunities and priorities simultaneously.</p><br></li><li><p>Outstanding communication skills with the ability to influence executives, high-net-worth clients, planners, and internal stakeholders.</p><br></li><li><p>Demonstrated leadership capability with experience coaching and developing sales professionals.</p><br></li><li><p>Professional presence and discretion appropriate for executive-level clients and VIP events.</p><br></li><li><p>Flexibility to work evenings, weekends, holidays, and extended hours based on business demands.</p><br></li></ul><p><strong>Service Culture</strong></p><br><p>The incumbent of the role will be required to demonstrate the fundamentals of the company’s <strong>Count on Me</strong>! Service culture to be responsive, respectful and deliver a great experience.</p><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.</p>
<h4>Job description:</h4>
<li>Coordinate daily room assignments and special cleaning tasks for housekeeping staff.</li>
<li>Monitor room status reports and update housekeeping systems accordingly.</li>
<li>Handle incoming calls and messages, dispatching requests to the housekeeping team promptly.</li>
<li>Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed.</li>
<li>Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.).</li>
<li>Assist in training and supporting housekeeping associates with systems and processes.</li>
<li>Ensure guest requests and complaints related to housekeeping are followed up efficiently.</li>
<li>Liaise with Front Office and Engineering to ensure smooth communication and operations.</li>
<h4>Preferred qualifications and skills</h4>
<li>Previous experience in housekeeping, front office, or administrative support (hospitality preferred).</li>
<li>Strong organizational skills with attention to detail.</li>
<li>Excellent communication skills, both verbal and written in English; Arabic is an asset.</li>
<li>Proficiency in Microsoft Office and hotel management systems (Opera/Fidelio or similar).</li>
<li>Ability to multitask and remain calm under pressure.</li>
<li>Strong sense of teamwork and guest service orientation.</li>
<h4>Our offering:</h4>
<li>Deeply instilled values based company culture.</li>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
Additional Information<br><br>Job Number 26089114<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>As a Bartender at The Ritz-Carlton, you will create exceptional beverage experiences by preparing and serving high-quality drinks while delivering personalized and luxury service. You will uphold Marriott International standards, ensuring every guest interaction is memorable and reflects the brand’s excellence.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br>Key Responsibilities<br><br>Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes Provide engaging, personalized service to guests at the bar and restaurant Maintain full knowledge of beverage menus, promotions, and ingredients Recommend beverages based on guest preferences and upsell when appropriate Ensure bar setup is complete, clean, and stocked before service Monitor responsible alcohol service and comply with legal regulations Handle cash and process payments accurately Maintain cleanliness and organization of the bar area at all times Support inventory control and report stock shortages Coordinate with service team to ensure smooth operations Address guest feedback professionally and escalate when needed Follow Marriott and Ritz-Carlton service standards consistently<br><br>Skills & Competencies<br><br>Strong communication and interpersonal skills<br><br>Excellent knowledge of cocktails, wines, spirits, and bar techniques<br><br>Customer-focused with a friendly and energetic personality<br><br>Ability to multitask in a fast-paced environment<br><br>Attention to detail and accuracy<br><br>Strong teamwork and collaboration skills<br><br>Professional grooming and presentation<br><br>Qualifications & Experience<br><br>Fluency in English (additional languages preferred)<br><br>High school diploma or equivalent<br><br>Previous experience as a bartender in luxury hotel or fine dining preferred<br><br>Knowledge of international drink recipes and bar operations<br><br>Familiarity with POS systems is an advantage<br><br>Core Work Activities<br><br>Deliver exceptional beverage service aligned with Ritz-Carlton Gold Standards<br><br>Enhance guest experience through product knowledge and engagement<br><br>Maintain bar efficiency and operational excellence<br><br>Support team collaboration and service quality<br><br>Marriott Core Values<br><br>Put People First<br><br>Pursue Excellence<br><br>Embrace Change<br><br>Act with Integrity<br><br>Serve Our World<br><br>Work Environment & Requirements<br><br>Standing for extended periods and handling bar equipment<br><br>Flexibility to work shifts, weekends, and holidays<br><br>Maintain high standards of hygiene and grooming<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26087724<br><br>Job Category Food and Beverage & Culinary<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>調理に必要な食材の準備(食材の分量分け、みじん切り、保存など) 新鮮な野菜や果物の洗浄と皮むき、食材の計量、測定、混合 レシピ、品質基準、盛り付け基準、食品準備チェックリストに従った食品の準備と調理。冷たい食品の準備 オーブン、ストーブ、グリル、電子レンジ、フライヤーの操作。食品が十分に調理されているかを確認するためのテストを行う。食品準備中の食品の品質の監視 作業場の準備と後片付け。適切な容器に適切な分量の食品を盛り付ける。キッチンエリア、テーブル、道具、ナイフ、設備の洗浄と消毒。機器と食品の温度が適切であることを確認する。<br><br>会社および安全・セキュリティに関する方針および手順をすべて遵守し、メンテナンスの必要性、事故、負傷、および安全でない作業環境をマネージャーに報告し、安全トレーニングおよび認定を完了する。制服および身だしなみが清潔でプロフェッショナルであることを確認し、機密情報を守り、会社の資産を保護する。明確かつプロフェッショナルな言葉遣いで他の人と話す。他の人々と前向きな業務上の関係を築き、維持し、チームが共通の目標を達成できるようサポートし、他の従業員の懸念に耳を傾け、適切に対応する。品質に関する期待と基準の遵守を徹底する。長時間または勤務シフト全体を通して、立ち、座り、または歩く。頭上および膝下に手を伸ばし、屈んだり、ひねったり、引っ張ったり、かがんだりする。25 ポンド以下の物体を補助なしで移動、持ち上げ、運び、押し、引っ張り、配置します。<br><br>。上司の指示により、その他の妥当な職務を遂行する。<br><br>望ましい資格<br><br>学歴: 高校卒業または G. E. D. 相当。<br><br>関連業務経験: 少なくとも 1 年間の関連業務経験。<br><br>監督経験: 監督経験なし。<br><br>ライセンスまたは認定: なし<br><br>マリオットインターナショナルでは、機会均等の雇用主として、すべての人を歓迎し、機会を提供するよう努めています。アソシエイトひとり一人のバックグラウンドが評価され、尊重される環境を積極的に育んでいます。私たちの最大の強みは、アソシエイトの様々な文化、才能、経験が豊かに融合している点にあります。当社は、身体障害者、退役軍人、あるいは準拠法によって保護されるその他の根拠を含め、あらゆる根拠に基づく差別の撤廃に取り組んでいます。<br><br>のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。<br><br>私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。<br><br>ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。<br><br>ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして 、目標を達成し 、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。
Additional Information<br><br>Job Number 26089094<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>As a Hostess at The Ritz-Carlton, you will be the first and last impression of our guests’ dining experience. You are responsible for warmly welcoming guests, managing reservations, and ensuring a seamless flow of service within the restaurant while delivering exceptional luxury hospitality in line with Marriott International’s service excellence standards.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br>KEY RESPONSIBILITIES:<br><br>Greet guests warmly and professionally upon arrival, using guests’ names whenever possible Manage restaurant reservations and seating arrangements efficiently Escort guests to their tables and present menus Maintain accurate waitlists during peak periods and communicate waiting times clearly Coordinate with servers and kitchen staff to ensure smooth table turnover and service flow Handle guest inquiries, requests, and special arrangements (VIPs, celebrations, dietary needs) Monitor dining area cleanliness, ambiance, and readiness at all times Answer phone calls, manage bookings, and respond to guest inquiries promptly Ensure adherence to Marriott and Ritz-Carlton service standards and brand values Address guest concerns professionally and escalate when necessary Support the F&B team to deliver a memorable and personalized dining experience<br><br>Skills & Competencies<br><br>Strong interpersonal and communication skills<br><br>Professional appearance and excellent grooming standards<br><br>Customer-focused with a positive and welcoming attitude<br><br>Ability to handle high-pressure situations with grace and composure<br><br>Attention to detail and strong organizational skills<br><br>Multitasking ability in a fast-paced environment<br><br>Basic knowledge of restaurant operations and reservation systems<br><br>Fluency in English (additional languages are an advantage)<br><br>Qualifications & Experience<br><br>High school diploma or equivalent<br><br>Previous experience in a luxury hotel or fine dining restaurant preferred<br><br>Familiarity with Marriott systems or reservation platforms is an advantage<br><br>Core Work Activities<br><br>Creating a welcoming first impression aligned with Ritz-Carlton Gold Standards<br><br>Managing dining room capacity and optimizing seating efficiency<br><br>Building guest loyalty through personalized service<br><br>Supporting team collaboration and maintaining service excellence<br><br>Marriott Core Values<br><br>Put People First<br><br>Pursue Excellence<br><br>Embrace Change<br><br>Act with Integrity<br><br>Serve Our World<br><br>Work Environment & Requirements<br><br>Standing and walking for extended periods<br><br>Flexibility to work shifts, weekends, and holidays<br><br>Maintaining high grooming and hygiene standards<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We </span><span>demonstrate</span><span> our beliefs in the way we treat each other </span><span>and</span><span>by</span><span> example, we set for one another. In all our interactions with our guests, customers, business </span><span>associates</span><span> and colleagues, we </span><span>seek</span><span> to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.</span></span></p><br><br><br><p><u><span>Job Description:</span></u></p><br><br><ul><li><p><span><span>Coordinate daily room assignments and special cleaning tasks for housekeeping staff.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor room status reports and update housekeeping systems accordingly.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle incoming calls and messages</span><span>, dispatching</span><span>requests to the housekeeping team promptly.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.).</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span>in training and supporting housekeeping associates with systems and processes.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure guest requests and complaints related to housekeeping are followed up efficiently.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Liaise with Front Office and Engineering to ensure smooth communication and operations.</span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills</span></u></p><br><br><ul><li><p><span><span>Previous</span><span>experience in housekeeping, front office, or administrative support (hospitality preferred).</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong organizational skills with attention to detail.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication skills, both verbal and written</span><span>in English, Arabic is an asset</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proficiency</span><span>in Microsoft Offi</span><span>ce and hotel</span><span>management systems (Opera/Fidelio or similar).</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to multitask and remain calm under pressure.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong sense</span><span>of teamwork and guest service orientation</span><span>.</span></span></p><br><br></li></ul><br><br><p><u><span>Our Offering:</span></u></p><br><br><ul><li><p><span><span>Deeply instilled</span><span>values based</span><span>company culture</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid annual home leave tickets</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Free transportation to work</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Medical coverage</span></span></p><br><br></li></ul><br><br><br><p><u><span>Work Authorization:</span></u></p><br><br><br><p><span><span>The</span><span>Hotel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four Seasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span><span><span>http://jobs.fourseasons.com </span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other and by</span><span>the example</span><span>,</span><span>we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service</span><span>and</span><span>a passion</span><span>. </span></span></p><br><br><br><p><u><span>Who We Look</span><span>For:</span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Responsibilities:</span></u></p><br><br><ul><li><p><span><span>Seat guests promptly at a</span><span>table</span><span>pre-set for the number in the party and according to guest preference.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Set up</span><span>Hostess</span><span>stand, review guest reservation book, and make recommendations as to the set-up of the room,</span><span>maintain</span><span>a station chart and cover count for the restaurant while recognizing the</span><span>maximum</span><span>workload capacity of each server</span><span>in order to</span><span>meet Four Seasons Service standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Answer telephones according to Four Seasons standards and take guest reservations or provide information</span><span>regarding</span><span>the restaurant or any other hotel service.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and</span><span>utilize</span><span>the guest’s name consistently.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Inspect and</span><span>maintain</span><span>daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Work harmoniously and professionally with co-workers and supervisors.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complete special projects (menu changes, signage,</span><span>etc</span><span>) as instructed. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure proper table set-up and make minor adjustments as needed. </span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and</span><span>Skills</span><span>:</span></u></p><br><br><ul><li><p><span><span>Degree Holder, preferably in hotel and restaurant management</span></span></p><br><br></li></ul><br><ul><li><p><span><span>2-4</span><span>year</span><span>s of</span><span>experience</span><span>with a luxury hotel in a luxury hotel & resort</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent command in English</span><span>, Arabic is an advantage </span></span></p><br><br></li></ul><br><br><p><u><span>Our</span><span>Offering:</span></u></p><br><br><ul><li><p><span><span>Deeply instilled</span><span>values based</span><span>company culture</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid annual home leave tickets</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Free transportation to work</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Medical coverage</span></span></p><br><br></li></ul><br><br><p><u><span>Work</span><span>Authorization:</span></u></p><br><br><br><p><span><span>The</span><span>Hotel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four</span><span>Seasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other</span><span>and</span><span>by</span><span>example</span><span>,</span><span>we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service,</span><span>and</span><span>passion</span><span>. </span></span></p><br><br><br><br><p><u><span>Job</span><span>Description:</span></u></p><br><br><ul><li><p><span><span>Deliver exceptional guest experiences by coordinating with various departments and providing personalized hospitality throughout the guest journey.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Welcome, recognize, and</span><span>assist</span><span>guests during arrival and departure, ensuring smooth check-in and check-out processes in line with brand standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle guest requests, inquiries, complaints, and</span><span>special requirements</span><span>professionally, ensuring</span><span>timely</span><span>resolution and</span><span>high levels</span><span>of guest satisfaction.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare and review daily arrivals, welcome amenities, room assignments, and guest recognition arrangements to ensure seamless guest experiences.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain effective communication and positive working relationships with colleagues across all departments while adhering to company policies, standards, and procedures.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Manage cashiering responsibilities, including handling cash, foreign currency exchange, balancing assigned banks, and reconciling transactions accurately.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maximize hotel revenue through upselling opportunities, guest engagement, and promoting hotel facilities, services, and activities while actively collecting guest feedback for continuous improvement</span></span></p><br><br></li></ul><br><br><br><p><u><span>Preferred Qualifications and Skills</span></u></p><br><br><ul><li><p><span><span>Degree Holder, preferably in hotel and restaurant management</span></span></p><br><br></li></ul><br><ul><li><p><span><span>2-4 years of experience as a Guest Relations Agent</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent command in English, Arabic is an advantage </span></span></p><br><br></li></ul><br><br><p><u><span>Our</span><span>Offering:</span></u></p><br><br><br><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br><p><span><span>Living accommodation in high quality, well-resourced apartment</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br><p><span><span>Paid annual home leave tickets</span></span></p><br><br><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br><p><span><span>Free transportation to work</span></span></p><br><br><p><span><span>Medical coverage</span></span></p><br><br><br><p><u><span>Work Authorization:</span></u></p><br><br><br><p><span><span>The h</span><span>otel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four Seasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist .</p><p>Job Description Do you have a passion for pastry and a desire to bring your creativity to a world-class kitchen? Take your culinary journey to the next level with us and join our talented Pastry Team. A Commis I Pastry is responsible for preparing and presenting high-quality pastries, desserts, and baked goods to deliver an exceptional guest experience while consistently contributing to departmental goals.</p><p>What is in it for you?</p><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>What you will be doing:</p><ul><li>Assist in the preparation, baking, and presentation of all pastry and dessert items</li><li>Ensure consistent quality and freshness of products served</li><li>Maintain cleanliness and organization of the pastry kitchen in line with food safety standards</li><li>Assist with inventory control, ordering supplies, and minimizing waste</li><li>Support senior chefs with new pastry and dessert creations</li></ul><p>Additional Information</p><p>Your team and working environment:</p><p>We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes drive from Hamad International Airport and 10 minutes from West Bay.</p><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p>Our Brands include:</p><ul><li>-Raffles</li><li>-Fairmont</li><li>-Sofitel</li><li>-MGallery</li><li>-Grand Mercure</li><li>-Pullman</li><li>-Swissôtel</li><li>-Novotel</li><li>-Suite Novotel</li><li>-Mercure</li><li>-Thalassa sea & spa</li><li>-Adagio</li><li>-ibis</li><li>-ibis Styles</li><li>-ibis budget</li><li>-HotelF1</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Creative and passionate about pastry, desserts, and customer service</li><li>Able to work efficiently in a fast-paced, high-pressure environment</li><li>Strong attention to detail and commitment to maintaining high quality standards</li><li>Excellent interpersonal and communication skills; a true team player</li><li>Diploma or certification in Culinary Arts or Pastry & Bakery is an advantage</li><li>Previous experience in a similar role within a hotel or high-end pastry kitchen is preferred</li></ul><p></p></section>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。<br><br>私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。<br><br>ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。<br><br>ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。<strong>最高の仕事をして</strong> 、<strong>目標を達成し</strong> 、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。
<p><strong>Why Join Us?</strong></p><p>At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning.</p><p>Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.</p><p>You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p><p>Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p><strong>About Rosewood Doha:</strong></p><p>Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests.</p><p>Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p><strong>Our Associate Experience:</strong></p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><p>- A competitive salary and benefits package</p><p>- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p><p>- A birthday day off (because your milestones matter!)</p><p>- Personalized development plans and continuous learning opportunities to support your career journey</p><p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.</p><p><strong>Your Role:</strong></p><p><strong>Quality</strong>:</p><ul><li>Ensure all hotel areas of the product and teams meet Rosewood’s service standards.</li><li>Drive and lead Initiatives for increasing awareness of Rosewood’s service standards across the Front of House to ensure quality service & products remain at the forefront.</li><li>Ensure departmental action plans are implemented and reviewed following quality service audit results.</li><li>Review the daily activities of all areas directly responsible for.</li><li>Review, in conjunction with the Guest Relations team, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made, and amenity requirements are communicated</li><li>to the appropriate departments for action.</li><li>Maintain a lobby & front of house presence as appropriate: greeting VIP and regular guest arrival (residential and non-residential); ensuring Rosewood’s service standards are consistently achieved;</li><li>monitoring the physical appearance and cleanliness of the areas.</li><li>Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest.</li><li>Monitors the associates to ensure guests receive prompt, cordial attention, and personal recognition, in line with corporate policies and standards at all times.</li><li>Drive the performance of the Front of House to ensure the delivery performance of the Front of House to ensure the delivery of the highest quality of service in conjunction with Forbes, LQA and Rosewood Brand Standards.</li><li>Seeks feedback on guest satisfaction and ensures an effective process is in place to manage guest concerns and complaints, focusing on rectification & guest satisfaction.</li><li>Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners.</li><li>Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded.</li><li>Effectively maximizes inventory levels during high occupancy/sold out nights.</li></ul><p><br></p><p><strong>Financial:</strong></p><ul><li>Generally being alert to opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources.</li><li>To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels & Resorts, maximizing revenue from other outlets (e.g. car transfers, valet services, Spa and Food & Beverage facilities, etc.)</li><li>Manages and sets targets for the Hotel’s Front Office Upselling Program.</li><li>Conducts comprehensive monthly departmental meetings to include review of Profit and Loss’s (as maybe needed), core programs, customer issues, strategic development, future activities, etc.</li><li>Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate</li><li>actions.</li><li>Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.</li><li>Ensure that agreed credit procedures are complied with by direct reporting colleagues, and to attend monthly credit meetings.</li></ul><p><br></p><p><strong>Leading:</strong></p><ul><li>Actively drives productivity initiatives, without negatively impacting customer service levels.</li><li>Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all Front Office associates.</li><li>Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group.</li><li>Ensure efficient and well-organized departments, ensure all associates are well trained and highly motivated and the development of high potential.</li><li>To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.</li><li>To ensure accurate departmental records with respect to associates training and development and departmental communication issues.</li><li>To assist in the creation of full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization and manage updates.</li><li>To conduct selection interviews alongside the Talent & Culture Team for potential new team members as and when required.</li><li>To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel’s succession planning is upheld.</li><li>To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent & Culture Department.</li><li>To be responsible for the welfare and motivation of associates making use of the information obtained through the annual associates surveys, appraisals and frequent one to one.</li></ul>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>Passionate about creating exceptional guest experiences through outstanding service, operational excellence, and strong leadership? As a Director of Rooms, you will lead and oversee the hotel’s Rooms Division operations, ensuring exceptional guest experiences, high service standards, operational excellence, and strong financial performance while inspiring and developing our Heartists.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor properties worldwide.</li><li>Learning programs through our Academies and the opportunity to earn qualifications while you work.</li><li>Opportunity to develop your talent and grow within your property and across the world.</li><li>Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21.</li></ul><p><strong>What you will be doing:</strong></p><br><ul><li>Lead, manage, coach, and develop the Rooms Division team to deliver exceptional guest service and operational excellence.</li><li>Oversee the day-to-day operations of Front Office, Housekeeping, Guest Relations, Concierge, Bell Desk, and other Rooms Division functions, ensuring smooth and efficient operations across all areas.</li><li>Maintain a strong operational presence throughout the hotel, ensuring exceptional guest experiences and high service standards.</li><li>Ensure all Rooms Division departments consistently deliver exceptional guest experiences in line with luxury hospitality and brand standards.</li><li>Monitor service quality, guest satisfaction, room readiness, productivity, occupancy, and overall Rooms Division performance.</li><li>Develop and implement strategies to maximize room revenue, profitability, guest satisfaction, operational efficiency, and overall Rooms Division performance.</li><li>Take ownership of Rooms Division financial performance, including P&L management, budgeting, forecasting, cost control, payroll management, and achieving departmental targets.</li><li>Work closely with Revenue Management and Sales & Marketing to optimize occupancy, ADR, RevPAR, room revenue, and overall hotel profitability.</li><li>Monitor labour costs, departmental expenses, productivity, room inventory, and operational resources to ensure effective cost management.</li><li>Ensure effective coordination between Front Office, Housekeeping, Reservations, Revenue Management, Engineering, and other departments to maximize room availability and operational efficiency.</li><li>Oversee the complete guest journey from pre-arrival through departure, ensuring personalized, seamless, and memorable service at every touchpoint.</li><li>Personally oversee VIP arrivals, special occasions, guest requests, and high-profile guests, ensuring appropriate recognition and personalized service.</li><li>Handle guest feedback, requests, and complaints promptly and professionally, ensuring effective resolution and maintaining guest loyalty.</li><li>Conduct regular inspections of guest rooms, public areas, back-of-house areas, and Rooms Division facilities to ensure cleanliness, presentation, maintenance, and brand compliance.</li><li>Ensure guest rooms are consistently maintained and presented according to luxury standards, with strong communication and coordination between Housekeeping and Front Office.</li><li>Monitor guest feedback, online reviews, satisfaction scores, and operational reports, identifying trends and implementing action plans to continuously improve performance.</li><li>Support recruitment, onboarding, training, coaching, succession planning, and performance management of Heartists.</li><li>Identify opportunities for continuous improvement and implement initiatives to enhance guest experience, service quality, operational efficiency, and financial results.</li><li>Ensure compliance with health, safety, hygiene, security, fire safety, and other applicable hotel standards and regulations.</li><li>Coordinate closely with Food & Beverage, Engineering, Sales & Marketing, Finance, Human Resources, and other departments to ensure seamless hotel operations.</li><li>Lead by example, fostering a positive, collaborative, and performance-driven working environment.</li><li>Act as a key member of the hotel leadership team, contributing to the overall strategic direction and business performance of the hotel.</li></ul><br>Qualifications<br><br><p>Your experience and skills include:</p><br><ul><li>Strong passion for luxury hospitality, guest engagement, and service excellence.</li><li>Minimum 8 years of Rooms Division management experience, including Front Office and/or Housekeeping leadership.</li><li>Minimum 2 years of experience as a Director of Rooms, Executive Assistant Manager Rooms, or equivalent senior position.</li><li>Minimum 5 years of managerial experience in the Middle East/GCC, preferably in Dubai or Doha.</li><li>Previous experience in a 5 star luxury hotel operation is preferred.</li><li>Proven experience managing multiple Rooms Division functions and high volume operations.</li><li>Hands on and operationally driven, with strong guest and floor presence.</li><li>Strong knowledge of P&L, budgeting, forecasting, cost control, productivity, occupancy, ADR, and RevPAR.</li><li>Excellent leadership, communication, coaching, and problem-solving skills.</li><li>Strong understanding and implementation of luxury hospitality and brand standards.</li><li>Proficiency in Microsoft Office and hotel PMS systems; Opera experience is an advantage.</li><li>Flexibility to work shifts, weekends, and public holidays.</li></ul><br>Additional Information<br><br><p>Your team and working environment:</p><br><p>We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.</p><br><p>Our commitment to Diversity & Inclusion:</p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.</p><br><p>.</p><br> </div>