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POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
Job Summary<br><br>The BSA will assist branch walk-in customers in fulfilling service requests that fall under the ‘Quick Service’ category.<br><br>Quick Services include: Statement printing, QID updates, CIF updates, Card activation , IBAN letter issuance , delivery of Liability /Obligation/Clearance letters<br><br>Responsible for migrating customers to digital channels & enhancing the client experience.<br><br>Key Accountabilities<br><br>Customer Assistance<br><br> Customer oriented and service oriented. To proactively manage the traffic in busy branches and assist in reducing wait times Execute bank initiative by promoting and educating customer to use alternative banking channels (in order to drive profitability and optimization of services. Referring new business opportunities to branch CSAs. Accept and process customer requests and forward to branch officers for onward processing. Assist other staff and other duties entrusted by the superiors. Ensure compliance with Operating procedures/policies Ensure that the banks literature displays and branding in the branch meet bank criteria.<br><br>Branch Process Facilitation<br><br> Assist customer in fulfilling customer requests and follow internal SOPs/guidelines, while processing. Follow up and monitor status of customer applications to ensure they are within agreed service delivery standard<br><br>Continuous Improvement<br><br> Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br> Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Statements and Reports<br><br> Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment<br><br> Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br> Perform other related duties or assignments as directed.<br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br> Customer Service Agent, Branch sales Officers, Branch services assistant . Other PIC within branch operation<br><br>External<br><br> Branch Customer<br><br>Competencies<br><br>Account Management Adaptability/Flexibility Communication Creativity/Innovation Decision Making/Judgment Dependability Initiative Integrity/Ethics Interpersonal Skills Listening Skills Personal Organization Planning Problem Solving/Analysis Process PRIME postings manually Process transaction vouchers received from various Departments (internal) Productivity Quality Receipt and verify the posting and payroll documents received Results Focus Sales Goals Sales Organization Sales Skills Sales Team Support Self Development Sense of Urgency Strategic Thinking/Management Summary Teamwork Territory Management Vision and Values <br><br>Skills<br><br>ATM Knowledge Bank Policies and Procedures Bill Payment Procedures Cash Drawer Balancing Cashiers Checks Check Cashing Procedures Checking Accounts Closing Procedures Customer Service Deposits and Withdrawals Financial Products Foreign Exchange Holiday and Vacation Clubs Loan Payment Procedures Night and Mail Deposit Procedures Online Banking Regulatory Compliance Safe-Deposit Box Procedures Savings Accounts Security Procedures Series E Bonds Teller Computer Systems Travelers Checks Vault Procedures <br><br>Education
Job Summary<br><br>The BSA will assist branch walk-in customers in fulfilling service requests that fall under the ‘Quick Service’ category.<br><br>Quick Services include: Statement printing, QID updates, CIF updates, Card activation , IBAN letter issuance , delivery of Liability /Obligation/Clearance letters<br><br>Responsible for migrating customers to digital channels & enhancing the client experience.<br><br>Key Accountabilities<br><br>Customer Assistance<br><br> Customer oriented and service oriented. To proactively manage the traffic in busy branches and assist in reducing wait times Execute bank initiative by promoting and educating customer to use alternative banking channels (in order to drive profitability and optimization of services. Referring new business opportunities to branch CSAs. Accept and process customer requests and forward to branch officers for onward processing. Assist other staff and other duties entrusted by the superiors. Ensure compliance with Operating procedures/policies Ensure that the banks literature displays and branding in the branch meet bank criteria.<br><br>Branch Process Facilitation<br><br> Assist customer in fulfilling customer requests and follow internal SOPs/guidelines, while processing. Follow up and monitor status of customer applications to ensure they are within agreed service delivery standard<br><br>Continuous Improvement<br><br> Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br> Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Statements and Reports<br><br> Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment<br><br> Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br> Perform other related duties or assignments as directed.<br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br> Customer Service Agent, Branch sales Officers, Branch services assistant . Other PIC within branch operation<br><br>External<br><br> Branch Customer<br><br>Competencies<br><br>Account Management Adaptability/Flexibility Communication Creativity/Innovation Decision Making/Judgment Dependability Initiative Integrity/Ethics Interpersonal Skills Listening Skills Personal Organization Planning Problem Solving/Analysis Process PRIME postings manually Process transaction vouchers received from various Departments (internal) Productivity Quality Receipt and verify the posting and payroll documents received Results Focus Sales Goals Sales Organization Sales Skills Sales Team Support Self Development Sense of Urgency Strategic Thinking/Management Summary Teamwork Territory Management Vision and Values <br><br>Skills<br><br>ATM Knowledge Bank Policies and Procedures Bill Payment Procedures Cash Drawer Balancing Cashiers Checks Check Cashing Procedures Checking Accounts Closing Procedures Customer Service Deposits and Withdrawals Financial Products Foreign Exchange Holiday and Vacation Clubs Loan Payment Procedures Night and Mail Deposit Procedures Online Banking Regulatory Compliance Safe-Deposit Box Procedures Savings Accounts Security Procedures Series E Bonds Teller Computer Systems Travelers Checks Vault Procedures <br><br>Education
Job Summary<br><br>The BSA will assist branch walk-in customers in fulfilling service requests that fall under the ‘Quick Service’ category.<br><br>Quick Services include: Statement printing, QID updates, CIF updates, Card activation , IBAN letter issuance , delivery of Liability /Obligation/Clearance letters<br><br>Responsible for migrating customers to digital channels & enhancing the client experience.<br><br>Key Accountabilities<br><br>Customer Assistance<br><br> Customer oriented and service oriented. To proactively manage the traffic in busy branches and assist in reducing wait times Execute bank initiative by promoting and educating customer to use alternative banking channels (in order to drive profitability and optimization of services. Referring new business opportunities to branch CSAs. Accept and process customer requests and forward to branch officers for onward processing. Assist other staff and other duties entrusted by the superiors. Ensure compliance with Operating procedures/policies Ensure that the banks literature displays and branding in the branch meet bank criteria.<br><br>Branch Process Facilitation<br><br> Assist customer in fulfilling customer requests and follow internal SOPs/guidelines, while processing. Follow up and monitor status of customer applications to ensure they are within agreed service delivery standard<br><br>Continuous Improvement<br><br> Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br> Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Statements and Reports<br><br> Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment<br><br> Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br> Perform other related duties or assignments as directed.<br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br> Customer Service Agent, Branch sales Officers, Branch services assistant . Other PIC within branch operation<br><br>External<br><br> Branch Customer<br><br>Competencies<br><br>Account Management Adaptability/Flexibility Communication Creativity/Innovation Decision Making/Judgment Dependability Initiative Integrity/Ethics Interpersonal Skills Listening Skills Personal Organization Planning Problem Solving/Analysis Process PRIME postings manually Process transaction vouchers received from various Departments (internal) Productivity Quality Receipt and verify the posting and payroll documents received Results Focus Sales Goals Sales Organization Sales Skills Sales Team Support Self Development Sense of Urgency Strategic Thinking/Management Summary Teamwork Territory Management Vision and Values <br><br>Skills<br><br>ATM Knowledge Bank Policies and Procedures Bill Payment Procedures Cash Drawer Balancing Cashiers Checks Check Cashing Procedures Checking Accounts Closing Procedures Customer Service Deposits and Withdrawals Financial Products Foreign Exchange Holiday and Vacation Clubs Loan Payment Procedures Night and Mail Deposit Procedures Online Banking Regulatory Compliance Safe-Deposit Box Procedures Savings Accounts Security Procedures Series E Bonds Teller Computer Systems Travelers Checks Vault Procedures <br><br>Education
Job Summary<br><br>The BSA will assist branch walk-in customers in fulfilling service requests that fall under the ‘Quick Service’ category.<br><br>Quick Services include: Statement printing, QID updates, CIF updates, Card activation , IBAN letter issuance , delivery of Liability /Obligation/Clearance letters<br><br>Responsible for migrating customers to digital channels & enhancing the client experience.<br><br>Key Accountabilities<br><br>Customer Assistance<br><br> Customer oriented and service oriented. To proactively manage the traffic in busy branches and assist in reducing wait times Execute bank initiative by promoting and educating customer to use alternative banking channels (in order to drive profitability and optimization of services. Referring new business opportunities to branch CSAs. Accept and process customer requests and forward to branch officers for onward processing. Assist other staff and other duties entrusted by the superiors. Ensure compliance with Operating procedures/policies Ensure that the banks literature displays and branding in the branch meet bank criteria.<br><br>Branch Process Facilitation<br><br> Assist customer in fulfilling customer requests and follow internal SOPs/guidelines, while processing. Follow up and monitor status of customer applications to ensure they are within agreed service delivery standard<br><br>Continuous Improvement<br><br> Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br> Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Statements and Reports<br><br> Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment<br><br> Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br> Perform other related duties or assignments as directed.<br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br> Customer Service Agent, Branch sales Officers, Branch services assistant . Other PIC within branch operation<br><br>External<br><br> Branch Customer<br><br>Competencies<br><br>Account Management Adaptability/Flexibility Communication Creativity/Innovation Decision Making/Judgment Dependability Initiative Integrity/Ethics Interpersonal Skills Listening Skills Personal Organization Planning Problem Solving/Analysis Process PRIME postings manually Process transaction vouchers received from various Departments (internal) Productivity Quality Receipt and verify the posting and payroll documents received Results Focus Sales Goals Sales Organization Sales Skills Sales Team Support Self Development Sense of Urgency Strategic Thinking/Management Summary Teamwork Territory Management Vision and Values <br><br>Skills<br><br>ATM Knowledge Bank Policies and Procedures Bill Payment Procedures Cash Drawer Balancing Cashiers Checks Check Cashing Procedures Checking Accounts Closing Procedures Customer Service Deposits and Withdrawals Financial Products Foreign Exchange Holiday and Vacation Clubs Loan Payment Procedures Night and Mail Deposit Procedures Online Banking Regulatory Compliance Safe-Deposit Box Procedures Savings Accounts Security Procedures Series E Bonds Teller Computer Systems Travelers Checks Vault Procedures <br><br>Education
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>A Commis plays a vital role in the kitchen brigade, supporting food preparation, mise en place, and presentation of dishes. This position requires a solid understanding of basic culinary techniques, attention to hygiene and safety, and the ability to work effectively in a dynamic kitchen environment.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> Assist in the preparation and cooking of menu items following established recipes and standards. Prepare and organize mise en place for assigned station. Operate kitchen equipment safely and efficiently. Receive, check, and store deliveries in compliance with food safety standards. Maintain cleanliness and organization of storage areas. Ensure food quality and freshness, reporting any concerns to senior chefs. Clean and sanitize workstations, equipment, and utensils regularly. Handle waste disposal and linen management appropriately. Adhere to food hygiene and safety regulations. Maintain high standards of personal hygiene and grooming. Attend daily briefings and contribute to team communication. Work collaboratively with other kitchen staff to ensure smooth operations. Participate in training programs to enhance culinary skills and knowledge. Be flexible with working hours, including weekends and holidays. Perform additional duties as assigned based on operational needs. Maintain a hygienic kitchen and high standards of personal hygiene. Participate in training. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Additional Information<br><br>Job Number 26082795<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.<br><br>Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1-year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>시대를 초월한 화려함과 선구적인 정신을 결합한 세인트레지스 호텔 & 리조트는 전 세계 최고의 장소에 위치한 50개 이상의 고급 호텔 및 리조트에서 고객에게 특별한 경험을 제공하기 위해 최선을 다하고 있습니다. 세인트레지스 호텔은 20세기 초에 존 제이콥 애스터 4세(John Jacob Astor IV)가 뉴욕에 1호점을 오픈한 것을 시작으로 고전적인 세련미와 현대적인 감성을 결합한 우아한 호스트 팀에 의해 시그니처 버틀러 서비스는 물론, 모든 고객에게 한치의 양보도 없는 한 발 앞선 맞춤형 서비스를 완벽히 제공하는 것에 전념해 왔습니다. 세인트레지스 호텔 & 리조트는 채용 기회에 여러분을 초대합니다. 세인트레지스에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원 으로 최고의 나를 만들고 싶다면 세인트레지스 호텔 & 리조트의 문을 두드리세요.
Additional Information<br><br>Job Number 26082795<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.<br><br>Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1-year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>시대를 초월한 화려함과 선구적인 정신을 결합한 세인트레지스 호텔 & 리조트는 전 세계 최고의 장소에 위치한 50개 이상의 고급 호텔 및 리조트에서 고객에게 특별한 경험을 제공하기 위해 최선을 다하고 있습니다. 세인트레지스 호텔은 20세기 초에 존 제이콥 애스터 4세(John Jacob Astor IV)가 뉴욕에 1호점을 오픈한 것을 시작으로 고전적인 세련미와 현대적인 감성을 결합한 우아한 호스트 팀에 의해 시그니처 버틀러 서비스는 물론, 모든 고객에게 한치의 양보도 없는 한 발 앞선 맞춤형 서비스를 완벽히 제공하는 것에 전념해 왔습니다. 세인트레지스 호텔 & 리조트는 채용 기회에 여러분을 초대합니다. 세인트레지스에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원 으로 최고의 나를 만들고 싶다면 세인트레지스 호텔 & 리조트의 문을 두드리세요.
Additional Information<br><br>Job Number 26082795<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.<br><br>Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1-year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>시대를 초월한 화려함과 선구적인 정신을 결합한 세인트레지스 호텔 & 리조트는 전 세계 최고의 장소에 위치한 50개 이상의 고급 호텔 및 리조트에서 고객에게 특별한 경험을 제공하기 위해 최선을 다하고 있습니다. 세인트레지스 호텔은 20세기 초에 존 제이콥 애스터 4세(John Jacob Astor IV)가 뉴욕에 1호점을 오픈한 것을 시작으로 고전적인 세련미와 현대적인 감성을 결합한 우아한 호스트 팀에 의해 시그니처 버틀러 서비스는 물론, 모든 고객에게 한치의 양보도 없는 한 발 앞선 맞춤형 서비스를 완벽히 제공하는 것에 전념해 왔습니다. 세인트레지스 호텔 & 리조트는 채용 기회에 여러분을 초대합니다. 세인트레지스에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원 으로 최고의 나를 만들고 싶다면 세인트레지스 호텔 & 리조트의 문을 두드리세요.
Additional Information<br><br>Job Number 26082795<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.<br><br>Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1-year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>시대를 초월한 화려함과 선구적인 정신을 결합한 세인트레지스 호텔 & 리조트는 전 세계 최고의 장소에 위치한 50개 이상의 고급 호텔 및 리조트에서 고객에게 특별한 경험을 제공하기 위해 최선을 다하고 있습니다. 세인트레지스 호텔은 20세기 초에 존 제이콥 애스터 4세(John Jacob Astor IV)가 뉴욕에 1호점을 오픈한 것을 시작으로 고전적인 세련미와 현대적인 감성을 결합한 우아한 호스트 팀에 의해 시그니처 버틀러 서비스는 물론, 모든 고객에게 한치의 양보도 없는 한 발 앞선 맞춤형 서비스를 완벽히 제공하는 것에 전념해 왔습니다. 세인트레지스 호텔 & 리조트는 채용 기회에 여러분을 초대합니다. 세인트레지스에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원 으로 최고의 나를 만들고 싶다면 세인트레지스 호텔 & 리조트의 문을 두드리세요.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
We are seeking a highly experienced and professional House Manager / Residential Manager to oversee the day-to-day operations of a prestigious VIP family residence. The ideal candidate will be responsible for ensuring the smooth running of the household, managing domestic staff, maintaining the highest standards of service, coordinating household budgets, supervising vendors and contractors, and ensuring complete confidentiality and discretion at all times. The successful candidate will possess exceptional leadership, organizational, and problem-solving skills with prior experience managing luxury residences, palaces, royal households, UHNW (Ultra High Net Worth) families, or VIP estates.<br><br>Application Form - MUST BE FILLED<br> <br>Key Responsibilities Household Operations Management Oversee all daily operations of the residence to ensure seamless functioning. Establish and maintain luxury hospitality and housekeeping standards. Develop household policies, procedures, and service protocols. Ensure the residence is always maintained in immaculate condition. Conduct regular inspections of all areas of the property. Staff Management Recruit, train, supervise, and evaluate household staff. Manage schedules, attendance, leave plans, and performance reviews. Coordinate activities of housekeepers, drivers, chefs, butlers, security personnel, gardeners, maintenance staff, and other domestic employees. Foster a professional, respectful, and efficient working environment. Budget & Financial Administration Prepare and manage household operating budgets. Monitor household expenditures and procurement activities. Maintain records of expenses, inventories, and service contracts. Negotiate contracts with suppliers and service providers. Property & Asset Management Supervise preventive and corrective maintenance of the residence. Coordinate repairs, renovations, and improvement projects. Manage household inventories, valuable assets, furnishings, artwork, and luxury items. Ensure proper documentation and maintenance records are maintained. Vendor & Contractor Management Liaise with external vendors, suppliers, and contractors. Evaluate service quality and ensure compliance with agreed standards. Monitor project timelines and budgets. Event & Guest Management Coordinate family events, private functions, and VIP gatherings. Ensure exceptional hospitality standards for guests and visitors. Manage logistics, catering, transportation, and accommodation arrangements when required. Security & Confidentiality Coordinate closely with security personnel regarding residence operations. Ensure strict confidentiality regarding family matters, schedules, and personal information. Implement and maintain privacy and security protocols. Travel & Lifestyle Coordination Assist with travel planning and logistics for family members. Coordinate transportation, accommodation, and itinerary requirements. Manage special requests and lifestyle-related services. Compliance & Safety Ensure compliance with local regulations and household policies. Maintain health, safety, and emergency preparedness procedures. Conduct periodic risk assessments and safety inspections. Qualifications Bachelor's Degree in Hospitality Management, Business Administration, Hotel Management, or related field preferred. Minimum 8–15 years of experience managing luxury residences, VIP households, palaces, royal families, or UHNW estates. Proven experience managing large teams of domestic staff. Strong knowledge of luxury household operations and hospitality standards. Experience in budgeting, procurement, and vendor management. Excellent leadership and interpersonal skills. High level of discretion, integrity, and professionalism. Strong organizational and multitasking abilities. Fluent in Engli<br>sh
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support the planning, coordination, and delivery of housekeeping training programs in line with the luxury service standards of Raffles Doha and Fairmont Doha.</p> <ul> <li>Assist in onboarding and training housekeeping colleagues, ensuring a strong understanding of brand standards, operational procedures, and guest service excellence.</li> <li>Conduct on-the-job training, coaching sessions, and performance follow-ups to support continuous colleague development and operational consistency.</li> <li>Monitor housekeeping operations to ensure cleanliness, presentation, and service quality consistently meet the expectations of both brands.</li> <li>Collaborate closely with Housekeeping leadership to identify training needs and implement development initiatives that enhance team performance and engagement.</li> <li>Ensure all housekeeping colleagues maintain proper knowledge of guest room standards, public areas, health & safety procedures, and luxury service protocols.</li> <li>Support quality assurance initiatives through regular inspections, audits, and feedback sessions to maintain exceptional operational standards.</li> <li>Coordinate with Front Office, Engineering, Laundry, and other departments to ensure seamless communication and efficient service delivery.</li> <li>Promote a culture of professionalism, teamwork, and continuous improvement across the Housekeeping department.</li> <li>Assist in maintaining accurate training records, attendance documentation, and departmental reports in line with company policies and procedures.</li> <li>Handle colleague inquiries and operational concerns with professionalism, discretion, and a solution-oriented approach.</li> <li>Ensure compliance with all hotel policies, brand standards, hygiene regulations, and health & safety requirements.</li> <li>Contribute to creating a positive and engaging work environment while upholding the elegance, warmth, and service excellence synonymous with Raffles & Fairmont Doha.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>What will you bring to this role?</strong></p> <ul> <li>Previous experience in Housekeeping operations, training, or supervisory roles within a luxury hotel environment preferred.</li> <li>Strong knowledge of housekeeping procedures, luxury service standards, cleaning practices, and quality assurance processes.</li> <li>Excellent verbal and written communication skills in English; additional languages are considered an advantage.</li> <li>Strong interpersonal, coaching, and mentoring skills with a passion for colleague development and service excellence.</li> <li>Ability to deliver training sessions confidently while fostering a positive and engaging learning environment.</li> <li>Professional, detail-oriented, and highly organized with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in hotel systems and Microsoft Office applications preferred.</li> <li>Strong problem-solving abilities and the ability to maintain operational consistency and attention to detail.</li> <li>Ability to work collaboratively within a diverse team environment and build effective working relationships across departments.</li> <li>Knowledge of health & safety, hygiene, and brand compliance standards within Housekeeping operations.</li> <li>Flexibility to work rotating shifts, weekends, and public holidays as required by operational needs.</li> <li>Passion for luxury hospitality and commitment to upholding the exceptional standards of Raffles Doha and Fairmont Doha.</li> <li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.</li> <li>Foster an inclusive environment where every individual feels valued and respected</li> <li>Create an environment where colleagues are empowered, supported and recognized</li> </ul><p></p></section>
Saipem is a global leader in the engineering and construction of major projects for the energy and infrastructure sectors, both offshore and onshore. Saipem is “One Company” organized into business lines: Asset Based Services, Drilling, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics & Industrialized Solutions. Always oriented towards technological innovation, the company’s purpose is “Engineering for a sustainable future”. As such Saipem is committed to supporting its clients on the energy transition pathway towards Net Zero, with increasingly digital means, technologies and processes geared for environmental sustainability. Listed on the Milan Stock Exchange, it is present in more than 50 countries around the world and employs about 30,000 people of over 130 nationalities.<br><br>Purpose Of The Position<br><br>As Rigger Foreman, you will be part of Subsea Department within our Qatar Project.<br><br>Coordinate a team of riggers during rigging, de-rigging, lifting and for any other operations that may be required<br><br>How can you support us? Here are your responsibilities:<br><br>Coordinate and supervise the work of riggers Ensure that all rigging and de-rigging operations are performed in a safe manner and in accordance with the instructions given If certified, can coordinate the erection of scaffolding structures Keep all rigging items properly stored Ensure that the work area is clean and tidy Be familiar with and maintains awareness of the relevant Company requirements and, where applicable, the latest industry codes and standards including statutory rules and regulations Ensure that certification is available for all rigging and lifting arrangements for vessel equipment and that the rigging items are in a suitable condition Ensure that only certified gear is used during lifting operations Monitor the condition of all lifting gear before, during and after use and report any damages Provide Tool box talks meeting at the beginning of own shift and JSA if required Perform any additional duties within own experience and capability as advised by the 1st Off. Const. Shift Supervisor and/or Deck Foreman Support the maritime team during mooring/unmooring of vessels and cargo barges Report unsafe working conditions, incidents and any near-miss events Stop the lifting activity if required on safety grounds, if continuing could cause any damages or injuries Report to the Deck Foreman or the 1st Off. Const. Shift Superviso<br><br>What are we looking for?<br><br>Education: ITI / Technical Certificate or equivalent. Background: Minimum 3 years of experience as Rigger Foreman, operating pipeline pre-commissioning equipment offshore/onshore. Languages: Good communication skills in English. Technical Knowledge:Hands-on experience with:Centrifugal Pumps (e.g., Caprari 500m³/hr with CAT C27 Acer engine or similar) HP Piston Pumps (e.g., MIDIS/Woma 550 ARP with CAT C18 Acer or similar) Diesel Generators (e.g., Atlas Copco with Perkins 1104C engine or similar) Air Compressors (e.g., Atlas Copco XRYS 1260 CD7 or similar) Desiccant Air Dryers (Twin-pot, 1600 scfm+Ability to read and follow technical instructions and safety procedures. Other: Physically fit for onshore site conditions; strong teamwork skills.<br>What Can We Offer To You<br><br>Temporary Contract – Project Based Position Comprehensive Corporate Benefits Package One Saipem Way soft skills model: fostering career growth, innovation, collaboration, and continuous development Location: Qatar – Site <br><br>Additional Information<br><br>Your opinion helps us grow every day! Please share your feedback by completing this short, anonymous survey: Survey Link. We support your development! Even if you don’t fit this role perfectly, we encourage you to apply through our spontaneous application form! We embrace diversity! At Saipem, innovation thrives through diversity. Our culture is built on respect, inclusion, and collaboration. Safety and Sustainability matter to us! Operating in challenging environments, our focus is always on the health and safety of people and the preservation of ecosystems.<br><br>Find out more on our career page here<br><br>One vision, many paths, limitless possibilities.<br><br>PRIVACY POLICY<br><br>In accordance with the Qatar's Personal Data Privacy Protection Law (PDPPL) enacted as Law No. 13 of 2016 (“GDPR”). All interested candidates (L. 903/03) are invited to consult the privacy policy (art 13, 14, D. Lgs 196/03 and art 13 GDPR 679/16).