Factory Manager Jobs in Qatar

🚀 Welcome to Your Next Adventure!<br><br>The Snoomart Operations Manager acts as the critical bridge between the driver supply team and dark store operations - diagnosing systemic inefficiencies across first-mile and last-mile, translating data into process improvements, and ensuring that supply-side decisions land cleanly at the store and rider level. You own the connective tissue of Snoomart’s fulfilment engine.<br><br>🛠 What You’ll Get Your Hands On<br><br>Serve as the primary interface between the driver supply team and dark store operations — ensuring rider availability aligns with order demand patterns, and surfacing store-side constraints upstream before they create fulfilment gaps. Own the end-to-end operations health dashboard: track first-mile metrics (TDT, Arrival Time, etc.) and last-mile metrics (on-time promise, rider utilisation, order accuracy, cancellation rate) on a daily basis. Conduct structured root-cause analysis on recurring operational failures. Partner with driver supply planners and dark store Team Leaders to ensure manpower and rider allocation responds to actual order volume patterns rather than static schedules. Design and embed SOPs across handover - with particular attention to the handoff points where supply-side errors compound into customer-facing failures. Lead periodic cross-functional ops reviews with driver supply, store ops, and tech teams - turning KPI data into prioritised improvement sprints with clear owners and deadlines. Identify and pilot process improvements (slot optimisation, routing logic, rider zoning) and build the measurement framework to validate impact before scaling. Act as the operational escalation point for cross-functional issues that fall between driver supply and store ops.<br><br>🧙‍♂️ The Magic You Bring<br><br>Minimum 3 years of experience in operations, supply chain, logistics, or fulfillment is required. Demonstrable experience sitting at the intersection of two operational functions (e.g. driver supply + store ops, or warehouse + delivery) rather than owning just one end. Strong analytical instinct — comfortable pulling data, building simple dashboards, and telling a clear story from ambiguous numbers. Process-design mindset: able to document a current-state flow, identify the failure points, and write an SOP that people will actually follow. Influence without authority — this role coordinates across teams without direct line management of store or supply staff, so strong stakeholder management is essential. High comfort with ambiguity and cross-functional ownership gaps — you find the problem’s real owner and build alignment rather than waiting for someone else to step in.<br><br>✨ Bonus Points If You Have<br><br>Quick commerce, dark store, or grocery delivery experience E-commerce operations background Ride-hailing or driver/fleet management experience Formal operations excellence background (Lean, Six Sigma, or similar) Start-up or high-growth environment experience Proficiency in Excel and Tableau for operational reporting Arabic language skills MENA market knowledge<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>🏅Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>👨‍💼 It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>🌐 Global Vibes – Collaborate with a worldwide crew.<br><br>🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

🚀 Welcome to Your Next Adventure!<br><br>The Snoomart Operations Manager acts as the critical bridge between the driver supply team and dark store operations - diagnosing systemic inefficiencies across first-mile and last-mile, translating data into process improvements, and ensuring that supply-side decisions land cleanly at the store and rider level. You own the connective tissue of Snoomart’s fulfilment engine.<br><br>🛠 What You’ll Get Your Hands On<br><br>Serve as the primary interface between the driver supply team and dark store operations — ensuring rider availability aligns with order demand patterns, and surfacing store-side constraints upstream before they create fulfilment gaps. Own the end-to-end operations health dashboard: track first-mile metrics (TDT, Arrival Time, etc.) and last-mile metrics (on-time promise, rider utilisation, order accuracy, cancellation rate) on a daily basis. Conduct structured root-cause analysis on recurring operational failures. Partner with driver supply planners and dark store Team Leaders to ensure manpower and rider allocation responds to actual order volume patterns rather than static schedules. Design and embed SOPs across handover - with particular attention to the handoff points where supply-side errors compound into customer-facing failures. Lead periodic cross-functional ops reviews with driver supply, store ops, and tech teams - turning KPI data into prioritised improvement sprints with clear owners and deadlines. Identify and pilot process improvements (slot optimisation, routing logic, rider zoning) and build the measurement framework to validate impact before scaling. Act as the operational escalation point for cross-functional issues that fall between driver supply and store ops.<br><br>🧙‍♂️ The Magic You Bring<br><br>Minimum 3 years of experience in operations, supply chain, logistics, or fulfillment is required. Demonstrable experience sitting at the intersection of two operational functions (e.g. driver supply + store ops, or warehouse + delivery) rather than owning just one end. Strong analytical instinct — comfortable pulling data, building simple dashboards, and telling a clear story from ambiguous numbers. Process-design mindset: able to document a current-state flow, identify the failure points, and write an SOP that people will actually follow. Influence without authority — this role coordinates across teams without direct line management of store or supply staff, so strong stakeholder management is essential. High comfort with ambiguity and cross-functional ownership gaps — you find the problem’s real owner and build alignment rather than waiting for someone else to step in.<br><br>✨ Bonus Points If You Have<br><br>Quick commerce, dark store, or grocery delivery experience E-commerce operations background Ride-hailing or driver/fleet management experience Formal operations excellence background (Lean, Six Sigma, or similar) Start-up or high-growth environment experience Proficiency in Excel and Tableau for operational reporting Arabic language skills MENA market knowledge<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>🏅Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>👨‍💼 It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>🌐 Global Vibes – Collaborate with a worldwide crew.<br><br>🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Job Description<br><br>To support effective operation, coordination, control, and continual improvement of Change Enablement and Release Management across in-scope services. The role helps ensure that changes and releases are properly recorded, assessed, authorized, scheduled, communicated, deployed, validated, supported, and closed in accordance with approved procedures. Working under the guidance of the Practice Manager or Senior Consultant, the role contributes to service stability, business continuity, release quality, auditability, and timely delivery across traditional, cloud, Agile, Dev Ops, and CI/CD environments.<br><br>Responsibilities<br><br> Support the day-to-day administration and consistent execution of Change Enablement, Release Management, and related Deployment Management procedures, templates, workflows, and controls. Review Requests for Change (RFCs) and release records for completeness, correct categorization and priority, business and technical justification, risk and impact information, affected services or configuration items, dependencies, implementation plans, testing evidence, rollback plans, and required approvals. Coordinate standard, normal, emergency, and major changes in accordance with approved change models and escalation paths, and promptly escalate incomplete, high-risk, conflicting, or unauthorized requests. Prepare Change Advisory Board, Emergency Change Advisory Board, release-readiness, and go/no-go meeting packs; schedule meetings, record decisions and conditions, issue minutes, and track actions to closure. Maintain the forward schedule of change and the integrated release calendar, checking deployment windows, maintenance periods, freeze or blackout dates, business events, resource constraints, dependencies, and schedule conflicts. Support release planning and coordination across build, packaging, testing, user acceptance, training, pre-production, production deployment, validation, early-life support, handover, and closure. Collect and validate readiness evidence, including approved scope, test results, defect status, security and compliance clearances, configuration baselines, operational acceptance, support readiness, communications, monitoring, deployment checklists, and recovery arrangements. Confirm that implementation, deployment, validation, rollback or back-out, contingency, communication, and recovery plans are documented, approved, and communicated before implementation. Monitor approved changes and releases during implementation, maintain status and decision records, coordinate involved teams, and escalate delays, failures, deviations, or emerging service risks. Support timely stakeholder communications before, during, and after changes and releases, covering expected impact, outages, progress, delays, success, rollback, restoration, and closure. Ensure change and release records, approvals, evidence, deployment logs, configuration updates, knowledge articles, operational documents, and closure information are accurate, traceable, current, and retained in the authorized toolset. Assist with post-implementation reviews and release retrospectives for failed, emergency, repeated, high-impact, or high-risk changes; document lessons learned and track corrective and preventive actions. Produce regular operational reports and dashboards covering change success, failed and emergency changes, schedule adherence, approval cycle time, release frequency, rollback, post-release incidents, outstanding actions, and data-quality exceptions. Coordinate supplier and third-party changes and releases, confirming alignment with contractual controls, maintenance windows, evidence requirements, service levels, and customer communications. Support Agile, Dev Ops, CI/CD, cloud, infrastructure-as-code, and automated deployment activities while ensuring required approvals, traceability, security, segregation of duties, and operational-readiness controls are followed. Maintain practice documents, work instructions, change models, standard-change records, calendars, checklists, communication templates, and knowledge content under document-control requirements. Assist with record-quality reviews, process compliance checks, audit evidence preparation, and follow-up of identified gaps or corrective actions. Identify recurring delays, control gaps, data-quality issues, avoidable manual work, and automation opportunities, and contribute to practical continual-improvement initiatives.<br><br>Qualifications<br><br>Required Education, Knowledge, and Certifications:<br><br> Bachelor’s degree in information technology, computer science, SW engineering, engineering, information systems, or a related discipline. ITIL 4 Foundation certification is required; advanced ITIL 4 knowledge or relevant practice qualifications in Change Enablement, Release Management, Deployment Management, Service Configuration Management, Create, Deliver and Support, High-Velocity IT, or Direct, Plan and Improve are strongly preferred. Professional certification or formal training in Dev Ops, SAFe, Agile, Azure Dev Ops, cloud platforms, Site Reliability Engineering, SIAM, COBIT, ISO/IEC 20000, Lean Six Sigma, project management, risk management, information security, or business continuity is advantageous. Strong knowledge of IT service-management principles, service value systems, value streams, service transition, software and infrastructure delivery lifecycles, operational readiness, service reliability, customer experience, risk management, and continual improvement. Good understanding of governance, internal control, segregation-of-duties, information security, privacy, regulatory notification, audit evidence, contractual obligations, service levels, and supplier-governance requirements. Knowledge of modern delivery patterns including cloud, containers, microservices, infrastructure-as-code, continuous integration, continuous delivery, progressive delivery, automated testing, and deployment orchestration. Knowledge of service-level agreements, operational-level agreements, underpinning contracts, experience-level agreement, release policies, maintenance windows, business calendars, and customer-specific change controls.<br><br>Required Hard Skills<br><br> Working knowledge of Change Enablement, Release Management, and Deployment Management lifecycles, roles, controls, approvals, escalation paths, and record requirements. Ability to review RFCs and release records, identify missing information, assess basic risk and impact, verify dependencies, and follow approved authorization and scheduling procedures. Practical capability in CAB administration, forward-schedule maintenance, release-calendar coordination, meeting documentation, decision tracking, and action’s follow-up. Ability to coordinate release readiness, deployment checklists, testing evidence, operational acceptance, communication, rollback, early-life support, handover, and closure activities. Working knowledge of enterprise ITSM platforms and delivery tools such as Service Now, BMC, Micro Focus, Jira, Azure Dev Ops, Git, Jenkins, Git Lab, Git Hub Actions, or equivalent solutions. Basic understanding of application, infrastructure, cloud, network, cybersecurity, database, middleware, web, mobile, container, and microservice delivery environments. Understanding configuration-management and CMDB concepts, service and configuration-item relationships, versioning, building artifacts, deployment packages, and release traceability. Ability to prepare operational reports, dashboards, data-quality checks, trend summaries, management presentations, and auditable supporting evidence. Strong documentation skills covering procedures, change and release records, minutes, calendars, checklists, communications, work instructions, knowledge articles, and action logs.<br><br>Required Soft Skills<br><br> Clear verbal and written communication with technical teams, service managers, customers, and suppliers. Good coordination, facilitation, follow-up, and stakeholder-management skills across multiple teams and concurrent activities. Strong planning, prioritization, organizational discipline, and ability to manage time-sensitive work and competing deadlines. Analytical thinking and attention to detail when reviewing records, evidence, schedules, risks, dependencies, and implementation status. Ability to work collaboratively, ask appropriate questions, escalate concerns promptly, and follow decisions through to closure. Ability to explain technical or operational information in a clear, structured, and audience-appropriate manner.<br><br>Behavioral<br><br> Demonstrates accountability, reliability, integrity, confidentiality, and consistent adherence to approved procedures. Maintains a calm, structured, and service-focused approach during high-risk implementations, emergency changes, failed deployments, or time-sensitive decisions. Balances delivery urgency with service protection, customer impact, security, compliance, and operational resilience. Shows initiative, curiosity, willingness to learn, and openness to coaching, feedback, automation, and modern delivery practices. Promotes collaboration, transparency, knowledge sharing, evidence-based decisions, and a no-blame learning culture. Persists in closing actions, correcting record-quality issues, and ensuring that lessons learned are implemented.<br><br>Experience<br><br> 4–6 years of relevant experience in IT service management, Change Enablement, Release Management, Deployment Management, service transition, Dev Ops support, or a comparable function. At least 2 years of practical experience coordinating changes, releases, deployment activities, CAB administration, operational readiness, or service-transition deliverables. Experience using enterprise ITSM, work-management, source-control, or CI/CD platforms to maintain records, approvals, schedules, evidence, dashboards, or deployment status. Experience working with cross-functional application, infrastructure, cloud, operations, security, testing, project, customer, and supplier teams. Exposure to Agile, Dev Ops, cloud, automated deployment, or high-velocity environments where delivery speed must be balanced with service protection and control. Experience supporting audits, compliance checks, post-implementation reviews, reporting, or continual-improvement activities is advantageous.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description <br> <br> <br> <p><span><strong>About the role</strong></span></p><br><br><p><span>The role requires to handle the organization, management and administration of all operational aspects for the bar’s operation &amp; control Front &amp; Back. Manage the beverage cost, ordering the stock and system update.&nbsp;</span><br><span>Accountabilities:</span><br><span><strong>Operational</strong></span></p><br><br><ul><li><span>Manage and maintain operations as per set policies &amp; procedures to ensure full compliance.</span></li><li><span>Planning, identifying, communicating and delegating tasks to the team to ensure fair task distribution and maximizing the productivity of the employees through efficiently contributing towards profitability.&nbsp;</span></li><li><span>Ensure staff grooming standard are met at all times as per company policy, schedules staff for training and ensure all staff have been through HACCP trainings.</span></li><li><span>Actively drive sales &amp; improvements through operational performance excellence to ensure all guests are provided with outstanding service, and sales budget are achieved.</span></li><li><span>Assist in the development of marketing initiatives, menu items, and other items to stimulate growth in sales for each outlet and a variety of latest market developments.</span></li><li><span>Coordination of all stock controls and cash handling processes to ensure all policies and procedures are adhered to.</span></li><li><span>Initiates an ongoing product improvement program that ensures consistent improvement and evolution of the offer.</span></li><li><span>Ensure all staff are meeting all established standards of service. Monitor and test service skills of staff, retrain and reinforce all standards on quality-of-service details daily.</span></li><li><span>Plan and conduct meetings for the team on a monthly basis to ensure staff is correctly communicated with and that staff are consistently trained and well-motivated.</span></li><li><span>Ensure all current Accounting and Human Resources policies are being adhered to, report any issues or grievances to the Manager.</span></li><li><span>Identifies current and future requirements by establishing rapport &amp; connection with customers Conducts regular surveys &amp; engages with customers to understand the business needs</span></li><li><span>Support the bar teams with hiring, training and managing the roster.</span></li><li><span>Perform other department duties related to his/her position as directed by the Head of the Department.</span></li></ul><p><span><strong>Be part of an extraordinary story</strong></span></p><br><br><p><span>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</span></p><br><br><p><span>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.</span></p><br><br><p><span>Together, everything is possible.</span><br>&nbsp;</p><br><br> <br> <br> <br> <br> <br> General Information <br> <br> Ref # <br> 233858 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-06-08</span></li></ul><br> <br> <br> <br> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily responsible for the support and maintenance of the organization’s repository of software applications through best practices. The individual will support his/her application and development team on issues related to the development, and deployment of critical information and Banking software systems.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Provide effective solutions to user requirements. Take part in the overall IT strategy execution. Assist in implementing Key Risk Indicators (KRIs) Assist in implementing Key Performance Indicators. Implements KPI’s and best practices for Core Banking Application System Analyst Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Collaborate with analysts, designers, and system owners in the support , development and unit testing of new and existing software programs and applications. Liaise with developers to assist with quality assurance, program logic, and data processing. Liaise with Manager – Core Banking Applications for prompt support and rectification of any problems or emergencies. requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Engage in the development and deployment of new applications, system software, and/or enhancements to existing applications throughout the enterprise. Analyze existing applications’ effectiveness and efficiency, and then develop strategies for improving or leveraging these systems. Make recommendations on software services in support of development efforts. Ensure that any new software integration into bank systems meets functional requirements, system compliance, and interface specifications. Cultivate, disseminate, and enforce procedures, and quality assurance best practices. Prepare documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Ensure proper implementation of strategies, policies, standards and guidelines of project management and control to deliver the projects objectives within the limited resources, time and budget. Involve in the preparation and maintenance of documentation and standards for the different activities and system user guides as per the overall documentation policy. Ensure compliance and adherence to the existing standards and policies Learning & Knowledge: Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems. Possess knowledge of system architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long term planning and approved strategy. Identify areas for professional development of self and act to enhance professional development. of self and direct reports and act to enhance professional development of self and others. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s Degree in Computer Science or related degree. At least 4 years’ experience in financial services with a specialization in web or mobile application development. Core banking application. Should have strong development experience on various Core Banking Applications including IBM System i. Training courses and certification in related systems technology.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>Support the delivery and evolution of the Corporate Planning function across QNB covering Doha, Branches, Representative Offices and Subsidiaries. Support the definition of key performance indicators (KPIs) across financial and non-financial dimensions (Financial/ Customer and Process/ Organisation) for business, support and control divisions, understanding the needs and drivers for each. Support the coordination and execution of the quarterly Performance Management process. Review and analyse KPIs and scorecards across all divisions in order to provide perceptive and value adding insight of the bank’s performance and execution of strategy. Work with strategy development and PMO teams to assist in the development of the annual business plans across all divisions, understanding and incorporating the dependencies between this, performance management, the strategic project portfolio and the Cap Ex planning exercise.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Align the annual business plan with the bank’s strategic objectives Develop all business plan and performance management related information on a Group wide level on a regular basis to the Executive Management and the Board for regular update, performance monitoring, quality assessment and decision-making. Implements KPI’s and best practices for Senior Manager, Corporate Planning. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Manage the gathering of input from all relevant parties within the required timeframe and quality in order to develop the overall business plan for QNB on a Group wide level on an annual basis Coordinate and align with all business and support divisions with respect to input for business planning, balance scorecards and overall performance management related issues as directed by VP, Corporate Planning Manage requests to changes to KPIs during the year as aligned with senior management and VP, Corporate Planning Support coordination and alignment with the subsidiaries with respect to input for business planning and KPIs Manage and support the analysis of data from the KPI Performance management exercise, providing useful and value added insight to the VP, Corporate Planning Internal (Processes, Products, Regulatory): Manage the coordination of the Group’s corporate planning initiatives Monitor the development of business plans for all business and support divisions and respective departments along the five financial and non-financial dimensions (Financial, Customer, Processes, Organisational, Risk) Ensure alignment and consistency across all business plans on a Group-wide level Continuously monitor, track and review the business and support division plans and related scorecards (incl. KPIs, goals and objectives) as part of the group wide performance management Support VP, Corporate Planning to define, establish, continuously update, further develop and refine non-financial Key Performance Indicators (KPIs) for all business and support divisions and departments on a Group wide level within the frame of the group wide performance management Closely align with Financial Control to support input for financial KPIs Closely align with Group Risk to support input for risk related KPIs Assist business plans for all subsidiaries and support alignment and consistency of subsidiaries business plans with the subsidiary strategy and ensure alignment with QNB Group’s strategy Ensure group wide standards, methodology and tools for Business planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary Develop, manage and update tools (e.g., dashboards) to measure performance against strategic objectives and identified organizational priorities as guided by VP, Corporate Planning Learning & Knowledge: Possess a solid understanding of the link between strategy and corporate planning, and the concepts of a balanced scorecard approach Identify related areas for professional self-development Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy) Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements Maintain appropriate knowledge to ensure full qualification to undertake the role Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank<br><br>Education & Experience Requirements<br><br> Bachelor degree University graduate, Master’s degree is an advantage At least 8 years work experience with minimum of 3 years of similar experience with a reputed financial Institution Business and/ or functional experience or exposure Previous experience in a corporate planning and performance management role Awareness of a management consulting approach (previous role in such is an advantage) Experience with performance management, balance scorecard approach and management of information systems (MIS) Deep understanding and knowledge of the activities and functions of the various business and support divisions in a financial institution Well-developed numerical, analytical, evaluation skills<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>Support the delivery and evolution of the Corporate Planning function across QNB covering Doha, Branches, Representative Offices and Subsidiaries. Support the definition of key performance indicators (KPIs) across financial and non-financial dimensions (Financial/ Customer and Process/ Organisation) for business, support and control divisions, understanding the needs and drivers for each. Support the coordination and execution of the quarterly Performance Management process. Review and analyse KPIs and scorecards across all divisions in order to provide perceptive and value adding insight of the bank’s performance and execution of strategy. Work with strategy development and PMO teams to assist in the development of the annual business plans across all divisions, understanding and incorporating the dependencies between this, performance management, the strategic project portfolio and the Cap Ex planning exercise.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Align the annual business plan with the bank’s strategic objectives Develop all business plan and performance management related information on a Group wide level on a regular basis to the Executive Management and the Board for regular update, performance monitoring, quality assessment and decision-making. Implements KPI’s and best practices for Senior Manager, Corporate Planning. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Manage the gathering of input from all relevant parties within the required timeframe and quality in order to develop the overall business plan for QNB on a Group wide level on an annual basis Coordinate and align with all business and support divisions with respect to input for business planning, balance scorecards and overall performance management related issues as directed by VP, Corporate Planning Manage requests to changes to KPIs during the year as aligned with senior management and VP, Corporate Planning Support coordination and alignment with the subsidiaries with respect to input for business planning and KPIs Manage and support the analysis of data from the KPI Performance management exercise, providing useful and value added insight to the VP, Corporate Planning Internal (Processes, Products, Regulatory): Manage the coordination of the Group’s corporate planning initiatives Monitor the development of business plans for all business and support divisions and respective departments along the five financial and non-financial dimensions (Financial, Customer, Processes, Organisational, Risk) Ensure alignment and consistency across all business plans on a Group-wide level Continuously monitor, track and review the business and support division plans and related scorecards (incl. KPIs, goals and objectives) as part of the group wide performance management Support VP, Corporate Planning to define, establish, continuously update, further develop and refine non-financial Key Performance Indicators (KPIs) for all business and support divisions and departments on a Group wide level within the frame of the group wide performance management Closely align with Financial Control to support input for financial KPIs Closely align with Group Risk to support input for risk related KPIs Assist business plans for all subsidiaries and support alignment and consistency of subsidiaries business plans with the subsidiary strategy and ensure alignment with QNB Group’s strategy Ensure group wide standards, methodology and tools for Business planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary Develop, manage and update tools (e.g., dashboards) to measure performance against strategic objectives and identified organizational priorities as guided by VP, Corporate Planning Learning & Knowledge: Possess a solid understanding of the link between strategy and corporate planning, and the concepts of a balanced scorecard approach Identify related areas for professional self-development Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy) Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements Maintain appropriate knowledge to ensure full qualification to undertake the role Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank<br><br>Education & Experience Requirements<br><br> Bachelor degree University graduate, Master’s degree is an advantage At least 8 years work experience with minimum of 3 years of similar experience with a reputed financial Institution Business and/ or functional experience or exposure Previous experience in a corporate planning and performance management role Awareness of a management consulting approach (previous role in such is an advantage) Experience with performance management, balance scorecard approach and management of information systems (MIS) Deep understanding and knowledge of the activities and functions of the various business and support divisions in a financial institution Well-developed numerical, analytical, evaluation skills<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates

EY – Digital Risk Consulting<br><br>Senior Manager<br><br>EY is the leading Big-4 professional services firm committed to ‘shape the future with confidence’. Fast pace of today’s business cycle as well as the rapid developments in business, operational and technological space present rapid growth opportunities as well as create uncertainties for today’s business leaders and workforce. EY Digital Risk Consulting team is fully engaged with these developments that are rapidly reshaping the entire industries and economies leading to a redefining of their risk profiles.<br><br>Within MENA region, EY is actively engaged with all sectors of the economy and actively supporting the vision of national leaderships especially in the GCC countries. EY is dedicated to help our clients in all sectors anticipate the uncertainty they face in doing their business and work closely with them to help effectively manage the Risk. Technology is a major component underpinning the transformation programs. EY Risk Advisory and especially the Digital Risk team is currently looking for scaling up the capabilities and the skills on hand to serve increasing demands of our clients in their sophisticated technology environments.<br><br>The opportunity<br><br>In your role as a Senior manager with EY MENA Consulting, you will be among the senior executives of EY Digital Risk competency operating as one team across different MENA offices to serve our MENA clients. You will contribute to our account centric growth strategy focusing on issue-based and competency-driven client needs. That's what differentiates EY in the consulting marketplace.<br><br>For these reasons, opportunities with Digital Risk practice led to tremendous career progression potential. You won’t find a culture like this anywhere else, so if you are looking to work with knowledgeable, people-oriented colleagues, this is a great place to be.<br><br>Your Key Responsibilities<br><br>You will help our clients evaluate and enhance their business; with a focus on managing the risk arising from ongoing technology developments and the resultant fast-paced changes in their business and operational processes.<br><br>To make that happen, you will need a strong team and internal network to leverage our intellectual property, and lessons learned.<br><br>Everything you will be involved in comes down to providing excellent customer service and guiding EY teams do the same. Whether it is working with multiple client teams, advising the clients on Digital Risk related matters, or actively working EY account teams and partners in business development activities across various sectors, you will build strong relationships and become a trusted advisor to your clients.<br><br>Skills And Attributes For Success<br><br>Providing guidance and knowledge, participating in performing procedures focusing on complex, judgmental, and/or specialized issues related to technology related risks faced by our clients.<br><br>Demonstrating a thorough understanding of emerging technologies, complex information systems and the client’s business / industry.<br><br>Maintaining and enhancing relationships with client management, managing expectations around effectively delivering the engagements with successful closure and timely collections.<br><br>Demonstrating excellent project management skills, inspiring teamwork, and responsibility with team members. Using current technology/tools to enhance the effectiveness of work products and services.<br><br>Focussing on the importance of coaching and developing teams and colleagues, by taking their ideas and giving them the knowledge, skills, and opportunities, they need to deliver.<br><br>Bringing energy and ambition to identify and manage business development opportunities.<br><br>To qualify for the role, you must have.<br><br>Proven track record of success in the MENA/GCC region with key clients and industry sectors.<br><br>A master’s degree in computer science, information systems or a related discipline. Alternatively, a degree in business, accounting, or finance, with additional IT qualifications.<br><br>Master’s degree will be preferable.<br><br>Minimum ten (10) years of relevant experience of working as an IT risk consultant for a professional services firm or a public accounting firm, or as a senior executive of a technology company, a financial services company, telecom company, or comparable experience as an IT/IS expert.<br><br>Relevant experience areas include a combination of Digital Risk Management, Business Continuity Management, IT Disaster Recovery Management, Crisis Management, Third Party Risk Management, Technology Compliance Management, Technology Asset Management, Mobile Technology, Emerging Technologies (Robotics, IoT, Cloud and Blockchain), ERP Controls (SAP, Oracle, MS Dynamics), Technical Controls Management for IT Systems and Networking technologies, Data Analytics, IT/Business Process & Controls Management, IT/IS Internal Audit, and/or Third-Party Reporting, etc.<br><br>Strong skills in project management, team management, and client service.<br><br>Strong analytical, interpersonal and communication skills.<br><br>A willingness to travel to meet client needs.<br><br>Ideally, you will also have<br><br>CISA, CBCP, CISSP, IRM, CISM, and/or CIA certification is essential for long-term growth in the role; Based on an individual’s professional background, area of specialization or industry focus, we recognize that other certifications, credentials, or experience may be more relevant than the listed certifications and therefore may be acceptable.<br><br>What We Look For<br><br>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.<br><br>If you have a genuine passion for helping businesses achieve world-class Digital risk management capabilities, while working alongside some of the most knowledgeable individuals in the business, then this role is for you.<br><br>What Working At EY Offers<br><br>We offer a competitive compensation package where you will be rewarded based on your performance and recognised for the value you bring to the business. Plus, we offer:<br><br>International career: with a Big 4 firm in a multi-national environment across MENA.<br><br>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.<br><br>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.<br><br>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.<br><br>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.<br><br>If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.<br><br>Join us in building a better working world. Apply now.<br><br>EY | Shape the future with confidence.

EY – Digital Risk Consulting<br><br>Senior Manager<br><br>EY is the leading Big-4 professional services firm committed to ‘shape the future with confidence’. Fast pace of today’s business cycle as well as the rapid developments in business, operational and technological space present rapid growth opportunities as well as create uncertainties for today’s business leaders and workforce. EY Digital Risk Consulting team is fully engaged with these developments that are rapidly reshaping the entire industries and economies leading to a redefining of their risk profiles.<br><br>Within MENA region, EY is actively engaged with all sectors of the economy and actively supporting the vision of national leaderships especially in the GCC countries. EY is dedicated to help our clients in all sectors anticipate the uncertainty they face in doing their business and work closely with them to help effectively manage the Risk. Technology is a major component underpinning the transformation programs. EY Risk Advisory and especially the Digital Risk team is currently looking for scaling up the capabilities and the skills on hand to serve increasing demands of our clients in their sophisticated technology environments.<br><br>The opportunity<br><br>In your role as a Senior manager with EY MENA Consulting, you will be among the senior executives of EY Digital Risk competency operating as one team across different MENA offices to serve our MENA clients. You will contribute to our account centric growth strategy focusing on issue-based and competency-driven client needs. That's what differentiates EY in the consulting marketplace.<br><br>For these reasons, opportunities with Digital Risk practice led to tremendous career progression potential. You won’t find a culture like this anywhere else, so if you are looking to work with knowledgeable, people-oriented colleagues, this is a great place to be.<br><br>Your Key Responsibilities<br><br>You will help our clients evaluate and enhance their business; with a focus on managing the risk arising from ongoing technology developments and the resultant fast-paced changes in their business and operational processes.<br><br>To make that happen, you will need a strong team and internal network to leverage our intellectual property, and lessons learned.<br><br>Everything you will be involved in comes down to providing excellent customer service and guiding EY teams do the same. Whether it is working with multiple client teams, advising the clients on Digital Risk related matters, or actively working EY account teams and partners in business development activities across various sectors, you will build strong relationships and become a trusted advisor to your clients.<br><br>Skills And Attributes For Success<br><br>Providing guidance and knowledge, participating in performing procedures focusing on complex, judgmental, and/or specialized issues related to technology related risks faced by our clients.<br><br>Demonstrating a thorough understanding of emerging technologies, complex information systems and the client’s business / industry.<br><br>Maintaining and enhancing relationships with client management, managing expectations around effectively delivering the engagements with successful closure and timely collections.<br><br>Demonstrating excellent project management skills, inspiring teamwork, and responsibility with team members. Using current technology/tools to enhance the effectiveness of work products and services.<br><br>Focussing on the importance of coaching and developing teams and colleagues, by taking their ideas and giving them the knowledge, skills, and opportunities, they need to deliver.<br><br>Bringing energy and ambition to identify and manage business development opportunities.<br><br>To qualify for the role, you must have.<br><br>Proven track record of success in the MENA/GCC region with key clients and industry sectors.<br><br>A master’s degree in computer science, information systems or a related discipline. Alternatively, a degree in business, accounting, or finance, with additional IT qualifications.<br><br>Master’s degree will be preferable.<br><br>Minimum ten (10) years of relevant experience of working as an IT risk consultant for a professional services firm or a public accounting firm, or as a senior executive of a technology company, a financial services company, telecom company, or comparable experience as an IT/IS expert.<br><br>Relevant experience areas include a combination of Digital Risk Management, Business Continuity Management, IT Disaster Recovery Management, Crisis Management, Third Party Risk Management, Technology Compliance Management, Technology Asset Management, Mobile Technology, Emerging Technologies (Robotics, IoT, Cloud and Blockchain), ERP Controls (SAP, Oracle, MS Dynamics), Technical Controls Management for IT Systems and Networking technologies, Data Analytics, IT/Business Process & Controls Management, IT/IS Internal Audit, and/or Third-Party Reporting, etc.<br><br>Strong skills in project management, team management, and client service.<br><br>Strong analytical, interpersonal and communication skills.<br><br>A willingness to travel to meet client needs.<br><br>Ideally, you will also have<br><br>CISA, CBCP, CISSP, IRM, CISM, and/or CIA certification is essential for long-term growth in the role; Based on an individual’s professional background, area of specialization or industry focus, we recognize that other certifications, credentials, or experience may be more relevant than the listed certifications and therefore may be acceptable.<br><br>What We Look For<br><br>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.<br><br>If you have a genuine passion for helping businesses achieve world-class Digital risk management capabilities, while working alongside some of the most knowledgeable individuals in the business, then this role is for you.<br><br>What Working At EY Offers<br><br>We offer a competitive compensation package where you will be rewarded based on your performance and recognised for the value you bring to the business. Plus, we offer:<br><br>International career: with a Big 4 firm in a multi-national environment across MENA.<br><br>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.<br><br>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.<br><br>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.<br><br>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.<br><br>If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.<br><br>Join us in building a better working world. Apply now.<br><br>EY | Shape the future with confidence.

Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>St. Regis Hotels & Resorts, combinando el glamour atemporal con un espíritu de vanguardia, se compromete a brindar experiencias exquisitas en más de 50 hoteles y resorts de lujo en las mejores ubicaciones de todo el mundo. Comenzando con el debut del hotel St. Regis en Nueva York con John Jacob Astor IV a principios del siglo XX, la marca sigue comprometida con un nivel de servicio incondicional que se adelante a las necesidades de los huéspedes, ofrecido a la perfección por un equipo de amables anfitriones que combinan la sofisticación clásica con la sensibilidad moderna, así como el servicio de mayordomo exclusivo. Te invitamos a consultar las oportunidades de empleo en St. Regis. Al unirte a St. Regis, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>Support the delivery and evolution of the Corporate Planning function across QNB covering Doha, Branches, Representative Offices and Subsidiaries. Support the definition of key performance indicators (KPIs) across financial and non-financial dimensions (Financial/ Customer and Process/ Organisation) for business, support and control divisions, understanding the needs and drivers for each. Support the coordination and execution of the quarterly Performance Management process. Review and analyse KPIs and scorecards across all divisions in order to provide perceptive and value adding insight of the bank’s performance and execution of strategy. Work with strategy development and PMO teams to assist in the development of the annual business plans across all divisions, understanding and incorporating the dependencies between this, performance management, the strategic project portfolio and the Cap Ex planning exercise.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Align the annual business plan with the bank’s strategic objectives Develop all business plan and performance management related information on a Group wide level on a regular basis to the Executive Management and the Board for regular update, performance monitoring, quality assessment and decision-making. Implements KPI’s and best practices for Senior Manager, Corporate Planning. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Manage the gathering of input from all relevant parties within the required timeframe and quality in order to develop the overall business plan for QNB on a Group wide level on an annual basis Coordinate and align with all business and support divisions with respect to input for business planning, balance scorecards and overall performance management related issues as directed by VP, Corporate Planning Manage requests to changes to KPIs during the year as aligned with senior management and VP, Corporate Planning Support coordination and alignment with the subsidiaries with respect to input for business planning and KPIs Manage and support the analysis of data from the KPI Performance management exercise, providing useful and value added insight to the VP, Corporate Planning Internal (Processes, Products, Regulatory): Manage the coordination of the Group’s corporate planning initiatives Monitor the development of business plans for all business and support divisions and respective departments along the five financial and non-financial dimensions (Financial, Customer, Processes, Organisational, Risk) Ensure alignment and consistency across all business plans on a Group-wide level Continuously monitor, track and review the business and support division plans and related scorecards (incl. KPIs, goals and objectives) as part of the group wide performance management Support VP, Corporate Planning to define, establish, continuously update, further develop and refine non-financial Key Performance Indicators (KPIs) for all business and support divisions and departments on a Group wide level within the frame of the group wide performance management Closely align with Financial Control to support input for financial KPIs Closely align with Group Risk to support input for risk related KPIs Assist business plans for all subsidiaries and support alignment and consistency of subsidiaries business plans with the subsidiary strategy and ensure alignment with QNB Group’s strategy Ensure group wide standards, methodology and tools for Business planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary Develop, manage and update tools (e.g., dashboards) to measure performance against strategic objectives and identified organizational priorities as guided by VP, Corporate Planning Learning & Knowledge: Possess a solid understanding of the link between strategy and corporate planning, and the concepts of a balanced scorecard approach Identify related areas for professional self-development Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy) Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements Maintain appropriate knowledge to ensure full qualification to undertake the role Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank<br><br>Education & Experience Requirements<br><br> Bachelor degree University graduate, Master’s degree is an advantage At least 8 years work experience with minimum of 3 years of similar experience with a reputed financial Institution Business and/ or functional experience or exposure Previous experience in a corporate planning and performance management role Awareness of a management consulting approach (previous role in such is an advantage) Experience with performance management, balance scorecard approach and management of information systems (MIS) Deep understanding and knowledge of the activities and functions of the various business and support divisions in a financial institution Well-developed numerical, analytical, evaluation skills<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates

Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Alliant un charme intemporel à un esprit d'avant-garde, l'enseigne St. Regis Hotels & Resorts propose des expériences exceptionnelles dans plus de 50 hôtels et resorts de luxe à travers le monde. Depuis le premier hôtel St. Regis à New York, fondé par John Jacob Astor IV à l'aube du XXe siècle, l'enseigne n'a cessé d'offrir à sa clientèle un service personnalisé, impeccable et prévenant, grâce à son personnel bienveillant qui associe le raffinement classique à la sensibilité moderne, et à son service de majordome exclusif. Nous vous invitons à parcourir nos offres d'emploi. En intégrant l'équipe St. Regis, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combinando um glamour atemporal com um espírito de vanguarda, o St. Regis Hotels & Resorts se compromete com proporcionar experiências únicas em mais de 50 hotéis de luxo e resorts nos melhores endereços do mundo. A partir da abertura do hotel St. Regis em Nova York por John Jacob Astor IV, no início do século 20, a marca se manteve comprometida com um alto nível de atendimento para os hóspedes, antecipando suas necessidades, com atendimento prestado por uma equipe de anfitriões gentis que combinam sofisticação clássica e sensibilidade moderna, além do nosso característico serviço de mordomo. Convidamos você a explorar carreiras no St. Regis. Ao entrar para o St. Regis, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.

Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд St. Regis Hotels & Resorts сочетает классическую роскошь с авангардным духом и предлагает уникальное качество обслуживания для гостей более чем 50 отелей и курортов класса люкс, расположенных в самых популярных уголках мира. Наш бренд, история которого началась на заре 20-го века с открытия Джоном Джейкобом Астором IV отеля St. Regis в Нью-Йорке, по-прежнему стремится предоставлять на самом высоком уровне уникальные услуги, предвосхищающие пожелания гостей. За выполнение этой задачи у нас отвечает коллектив опытных сотрудников, которые проявляют в работе классический продуманный подход и понимание проблем на современном уровне. Также к услугам гостей наша фирменная служба дворецких. Предлагаем вам ознакомиться с открытыми вакансиями в St. Regis. Выбрав работу в St. Regis, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.

Additional Information<br><br>Job Number 26082752<br><br>Job Category Property Leadership<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Profitability and Departmental Budgets<br><br> Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.<br><br>Managing Property Operations<br><br> Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br><br>Leading Property Operations Teams<br><br> Establishes a vision for product and service delivery on property. Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.<br><br>Managing and Conducting Human Resources Activities<br><br> Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26082752<br><br>Job Category Property Leadership<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Profitability and Departmental Budgets<br><br> Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.<br><br>Managing Property Operations<br><br> Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br><br>Leading Property Operations Teams<br><br> Establishes a vision for product and service delivery on property. Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.<br><br>Managing and Conducting Human Resources Activities<br><br> Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26082752<br><br>Job Category Property Leadership<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Profitability and Departmental Budgets<br><br> Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.<br><br>Managing Property Operations<br><br> Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br><br>Leading Property Operations Teams<br><br> Establishes a vision for product and service delivery on property. Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.<br><br>Managing and Conducting Human Resources Activities<br><br> Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily responsible for the support and maintenance of the organization’s repository of software applications through best practices. The individual will support his/her application and development team on issues related to the development, and deployment of critical information and Banking software systems.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Provide effective solutions to user requirements. Take part in the overall IT strategy execution. Assist in implementing Key Risk Indicators (KRIs) Assist in implementing Key Performance Indicators. Implements KPI’s and best practices for Core Banking Application System Analyst Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Collaborate with analysts, designers, and system owners in the support , development and unit testing of new and existing software programs and applications. Liaise with developers to assist with quality assurance, program logic, and data processing. Liaise with Manager – Core Banking Applications for prompt support and rectification of any problems or emergencies. requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Engage in the development and deployment of new applications, system software, and/or enhancements to existing applications throughout the enterprise. Analyze existing applications’ effectiveness and efficiency, and then develop strategies for improving or leveraging these systems. Make recommendations on software services in support of development efforts. Ensure that any new software integration into bank systems meets functional requirements, system compliance, and interface specifications. Cultivate, disseminate, and enforce procedures, and quality assurance best practices. Prepare documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Ensure proper implementation of strategies, policies, standards and guidelines of project management and control to deliver the projects objectives within the limited resources, time and budget. Involve in the preparation and maintenance of documentation and standards for the different activities and system user guides as per the overall documentation policy. Ensure compliance and adherence to the existing standards and policies Learning & Knowledge: Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems. Possess knowledge of system architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long term planning and approved strategy. Identify areas for professional development of self and act to enhance professional development. of self and direct reports and act to enhance professional development of self and others. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s Degree in Computer Science or related degree. At least 4 years’ experience in financial services with a specialization in web or mobile application development. Core banking application. Should have strong development experience on various Core Banking Applications including IBM System i. Training courses and certification in related systems technology.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate