Embedded Systems Engineer Jobs in Qatar
7550 Jobs Found
<p>The job requires Male applicants. Minimum of 5 years working experience is required for this position Additional Qualifications:</p><p>Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshoot, and diagnostic activities related to MECHANICAL ROTATING ASPECTS of process and non-process equipment and its sub-systems, as below equipment:</p><ul><li>Pumps rotating aspects (Mechanical seals, impeller, bearing, shaft, coupling, and joints)</li><li>Cooling tower rotating aspects (Fan blades, shaft, gearbox, coupling, and joints)</li><li>Air Compressor</li><li>AHU fans and blower</li><li>Overhead crane gearbox, pulley, trolley track, drum, wire rope, brake, and wheels</li><li>Mechanical forklift</li><li>Mechanical manlift</li><li>Fan Coil Units and Split Casing Units (Compressors, Outdoor unit, fan, and blowers)</li></ul><p>Supervise, guide, and monitor work done by external vendors.</p><p>Prepare and submit technical log reports, checklist or forms as part of daily routine work.</p><p>Obtain spare parts, materials, and consumables either from internal store or external location.</p><p>Utilize, maintain and safe keep specific tools assigned by company.</p><p>Maintain proper tools, PPE s, Spares and provide annual requirements.</p><p>Respond to emergency situations during or after hours as part of business continuity.</p><p>Utilize Computer Maintenance Management Systems (CMMS) as per QCFE.</p><p>Where applicable, aid and support to other team members within and across the discipline, whenever required.</p><p>Participate in QC provided training as deemed fit by management.</p><p>Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</p><p><strong>Desired Candidate Profile</strong></p><p>Candidates must have at least Vocational Diploma / Short Course Certificate</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You ll need to be team oriented and flexible, with a really good approach to electronic repair and troubleshooting. You ll be cross-trained on our products and you ll be expected to follow complex schematics in isolating issues and in assembly. You ll be resolving issues, troubleshooting, installing, servicing, and repairing equipment at customer sites. That includes working on some special high-visibility projects and following up with customers.</p><p><b>Responsibilities</b>:</p><ul><li>Meeting daily service and repair needs and drive customer satisfaction</li><li>Install, repair and maintain equipment in the field; providing customer training as required</li><li>Document all inspections, maintenance, and repair work</li><li>Reviews all logs for open issues and prepares formal reports to customers</li><li>Assesses product and equipment performance and recommend modifications or improvements</li></ul><p>You ll work closely with colleagues and Technical Support staff. This is a role that requires some travel, and may also require the ability to work outside of normal business hours.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Education/Training:</p><ul><li>Associates Degree or equivalent technical training.</li><li>Electrical/Electronic Engineering related Degree.</li><li>Computer literacy required, Experience with Mechanical, Electrical and advantage with IT/Networks experience.</li></ul><p>Experience:</p><ul><li>Minimum of three years overall relevant experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.</li><li>FSE s should have a minimum of two years field experience with Electro-mechanical systems and preferred knowledge in IT networks.</li><li>Candidate should have experience in installation, Integration, Testing and commissioning.</li></ul><p></p></section>
About Us<br><br>As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar.<br><br>You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, a health, and fitness club, and a rooftop pool, ensure a memorable stay<br><br>At Inter Continental Doha The City, we are looking for a passionate Kitchen & Laundry Technician.<br><br>A little taste of your day-to-day:<br><br>Every day is different, but you’ll mostly be:<br><br>Inspecting, maintaining, and repairing Kitchen & Laundry equipment to ensure smooth daily operations. Carrying out preventive maintenance on kitchen equipment, washing machines, dryers, and other laundry equipment. Responding promptly to maintenance requests and completing work orders to minimise equipment downtime. Keeping tools, equipment, and work areas clean, organised, and in good working condition. Supporting energy conservation initiatives by identifying maintenance improvements and efficient operating practices. Following all health, safety, and hotel engineering standards while carrying out repairs. Working closely with the Kitchen & Laundry teams to resolve technical issues and maintain uninterrupted operations. Taking on other maintenance duties as assigned while contributing as a reliable team player.<br><br>What We need from you:<br><br>A Vocational Certificate or Diploma in Engineering, Mechanical, Electrical, or a related field, with at least 2 years of relevant experience. Hands-on experience maintaining and repairing commercial laundry equipment. Knowledge of preventive maintenance practices and troubleshooting mechanical and electrical faults. The ability to lift, push, and pull items up to 50 lbs (23 kg), with frequent bending, walking, and standing throughout the shift. A good understanding of reading, writing, and basic maths. Flexibility to work shifts, including nights, weekends, and public holidays. A strong commitment to workplace health and safety standards. Great communication skills, a proactive attitude, and the ability to work effectively with colleagues across departments. Strong understanding of electrical and mechanical systems and basic plumbing Proficiency in operating and maintenance of commercial kitchen and laundry equipment Knowledge in Refrigeration system with basic welding and brazing. Knowledge on Occupational Safety Hazard regulation is a must<br><br>What We Offer<br><br>In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking “Apply Online”<br><br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br><br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br><br>So, join us and you’ll become part of our ever-growing global family.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>JOB TITLE:</strong> Clinical Specialist Fellow (Orthopedic Surgery)</p><p>Fellowship Duration: One year.</p><p><strong>Role Purpose:</strong> The Clinical Specialist Fellowship in Orthopedic Surgery is a one-year ACGME-I accredited fellowship designed to provide advanced clinical, surgical, academic, and research training in orthopedic and sports surgery. Working under the supervision of Orthopaedic Surgeons as an integral member of the Surgical Services, the fellow will provide professional surgical assessment and patient care under the supervision of the Chief of Surgery while complying with professional standards and safety regulations to ensure the highest standard of clinical excellence and patient-centered care.</p><p><strong>Key Accountabilities & Activities:</strong></p><p><strong>Research and Education:</strong></p><ul><li>Participate in Research and Education program as directed by the Director of Medical Education in collaboration with the Director of Research and Chief of Surgery.</li><li>Participate in the Sports Surgery Training Centre (SSTC) education activities.</li><li>Meet all educational and competency requirements of the ACGME-I accredited fellowship program, including participation in structured teaching, assessment, scholarly activity, and continuous professional development.</li></ul><p><strong>Clinical:</strong></p><ul><li>Attend Outpatient clinics.</li><li>Consult and examine patients under the supervision of the Chief of Surgery/Orthopaedic Surgeon/General Surgeon.</li><li>Develop an individualized plan of care from initial observation, management and surgical or non-surgical treatment to follow up care.</li><li>Demonstrate an understanding of the indications, risks, and limitations of commonly performed procedures to determine the most appropriate and effective methods of managing the patient s diagnosis from a surgical and non-surgical perspective.</li><li>Demonstrate knowledge of sports equipment, particularly protective devices intended to allow the athlete to continue competition.</li><li>Participate in peer-review meetings and discussions.</li><li>Keep an accurate logbook of all clinical activities.</li><li>Perform on-call duties as agreed with the Chief of Surgery.</li><li>Participate in Sports event medical cover in agreement with the Chief of Surgery.</li></ul><p><strong>Surgical:</strong></p><ul><li>Observe surgical procedures and assist surgeons where possible.</li></ul><p><strong>Inpatient responsibilities:</strong></p><ul><li>The fellow will attend the inpatient rounds with the surgeon.</li><li>Assist patients and their families with providing information on the patient in-hospital treatment and post discharge care.</li></ul><p><strong>Key Generic Accountabilities:</strong></p><ul><li>Ensure compliance to all relevant QHSE management policies, procedures and controls his span of control to ensure that the organization provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.</li><li>Lead and direct the management of change through continuous improvement of all functional systems, processes, and practices considering international best practice , changes in international standards, and changes in the business and logistical and engineering environment which demand proactive action plans.</li><li>Contribute to organizational vision and mission.</li><li><strong>Thought Leadership:</strong> Contributing to industry publications, presenting at conferences, and joining professional groups as a thought leader and share insights and best practices with colleagues and use thought leadership to help the field progress.</li><li><strong>People Management:</strong> Provide guidance and direct input to the development plans and performance management of direct reports to meet the organizational mission and objectives.</li><li>Assume or accept any other responsibilities as assigned by the direct supervisor within the position role and responsibility.</li><li><strong>Patient Safety</strong>-Attend and successfully complete competencies which focus on patient safety initiatives implemented within Aspetar Orthopaedic and Sports Medicine Hospital. Patient Safety Training is an annual requirement, to include all organizational leaders, staff, service, and contracted providers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least five years of clinical experience post primary medical degree (MD/MBBS/BMChB or equivalent).</li><li>Registered with the relevant licensing authority in home country as a specialist Orthopaedic Surgeon.</li><li>Demonstrated ability to diagnose, treat, and manage simple and complex medical issues.</li><li>Ability to manage pre- and postoperative patient care.</li><li>Demonstrable intellectual, conceptual, integrative, qualitative, and analytical abilities.</li><li>Commitment to the highest standards of professionalism, ethical values, and the pursuit of clinical excellence.</li><li>Willingness to take accountability and responsibility for personal actions and decisions made.</li><li>Objectivity in making decisions, and in the giving and receiving of feedback and critical appraisal.</li><li>Ability to work well under pressure.</li><li>Demonstrable advanced coping and stress management skills.</li><li>Ability to work shifts and demonstrable willingness to be placed on a 24-hour callback roster if required</li><li>Recognized medical degree qualification, e.g. MD or MBBS/MBChB.</li><li>Fulfil all DHP/MoPH licensing requirements and sit for prometric exam in case the DHP requested so.</li><li>to hold a valid medical license in home /current job country covering the years of experience.</li></ul><p></p></section>
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Job Summary <br> <p>The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group Subsidiaries in all matters relating to the QNB Group Operational Risk Framework. The incumbent will be directly supporting the VP of Subsidiaries Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the locations to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder & Financial:</p><br><p>- Support the implementation of the New QNB Group Operational Risk Framework (policies, procedures and </p><br><p>standards) with the aim to improve the groups management of its operational risks</p><br><p>- Increase the effectiveness of management’s oversight by analyzing and reporting operational risk data.</p><br><p>- Ensure that policies, procedures, directives and guidelines of Group Risk Committees are promptly disseminated </p><br><p>to, and understood by, the concerned officers and staff in the various QNB Subsidiary units to ensure that the best</p><br><p>interests of the Bank are protected, Risks are mitigated, efficiency of operations are enhanced, and/or financial </p><br><p>losses are avoided, and for action by the units.</p><br><p>- Distil insights and provide clarity on the top 10 most important or material operational risks to support riskinformed decisions at the executive committee level, ensure a risk dialogue among the management team, and </p><br><p>enable proper risk oversight by the board</p><br><p>- Promote a strong control culture and general awareness of risk management across the business.</p><br><p>- Implements KPI’s and best practices for Subsidiary Operational Risk. </p><br><p>- Act within the limits of the powers delegated to the incumbent.</p><br><p>- Work with cross functional teams to ensure the accuracy and integrity of financial data and reporting </p><br><p>B. Customer (Internal & External):</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p>- Support and facilitate the running of the QNB Operational Risk Committee ensuring delivery of strong papers </p><br><p>which address key areas of risk and ensure good levels of debate from members in our Subsidiaries.</p><br><p>- Regularly contribute papers and commentary to governance committees ensuring the operational risk profile is </p><br><p>clearly reported and understood.</p><br><p>- Consolidate portfolio management data/ other MIS information received from the other operational risk subfunctions.</p><br><p>- Produce adequate and accurate reports pertaining to operational risk and disseminate the same to the concerned </p><br><p>business units/ senior management for their consideration/ action. </p><br><p>- Stay updated with the relevant best practice pronouncements pertaining to operational risk and work towards </p><br><p>instilling the same within the Group’s operational risk practices.</p><br><p>- Develop/finalize and report on the Key Risk Indicators (KRIs) established for each of the Subsidiaries. </p><br><p>- Carry out appropriate on-going evaluation of all systems, processes and infrastructure, to ensure policies, </p><br><p>processes and standards are in place to identify, assess, measure, manage and report operational risks, including </p><br><p>identification of the Subsidiaries systemic operational risk.</p><br><p>- Escalate relevant operational risk reporting/issues as requested by the VP Subsidiaries Operational Risk to </p><br><p>include and comply with all internal and/or external requirements.</p><br><p>- Assist in the delivery of other projects as mandated by the VP of Subsidiaries.</p><br><p>C. Internal (Processes, Products, Regulatory):</p><br><p>- Possess an understanding of business processes and controls in all related operational areas.</p><br><p>- Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk.</p><br><p>- Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk</p><br> <br> <br><br> Education and Experience Requirements <br> <p>- Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).</p><br><p>- At least 6 years of relevant experience, preferably within a highly rated international bank.</p><br> <br> <br> </div>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Waitress - Hospitality provides operational, technical, and functional leadership across hospitality activities while ensuring alignment with organizational standards, business objectives, and regulatory requirements. The role is responsible for driving performance, coordination, compliance, stakeholder engagement, and service delivery within the service operations function. The position supports continuous improvement initiatives, cost optimization, operational efficiency, and quality outcomes while collaborating closely with internal teams, contractors, clients, and business stakeholders.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br>Operational Management: Manage day-to-day service operations activities within the hospitality environment to ensure efficient execution, compliance with procedures, and achievement of operational targets while maintaining service quality and productivity standards.
Planning and Coordination: Coordinate schedules, manpower, materials, contractors, and operational activities to ensure timely completion of tasks, projects, and deliverables in line with approved timelines and business requirements.
Stakeholder Engagement: Liaise with internal departments, consultants, suppliers, subcontractors, clients, and operational teams to ensure smooth communication, issue resolution, and alignment on technical and operational requirements.
Compliance and Governance: Ensure compliance with company policies, contractual obligations, regulatory standards, HSE requirements, and industry best practices applicable to the hospitality sector.
Performance Monitoring: Monitor operational KPIs, productivity, service standards, and quality benchmarks while identifying gaps, implementing corrective actions, and driving continuous improvement initiatives.
Reporting and Documentation: Prepare operational reports, technical records, progress updates, cost analyses, and management presentations to support decision-making, audit readiness, and business transparency.
Resource Optimization: Support efficient utilization of manpower, equipment, budgets, materials, and operational resources to improve productivity, reduce waste, and optimize operational costs.
Risk and Issue Management: Identify operational risks, technical challenges, delays, and performance issues while implementing mitigation measures and escalation processes to minimize business impact.
Quality Assurance: Support the implementation of quality assurance and quality control procedures to ensure services, deliverables, and operational outputs meet company and client expectations.
Continuous Improvement: Contribute to process enhancements, digital initiatives, workflow optimization, and operational excellence programs to improve efficiency, service delivery, and overall business performance.<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br>Sector Operations Knowledge: Strong understanding of operational requirements, standards, workflows, and regulatory expectations within the hospitality sector.
Technical and Functional Expertise: Advanced knowledge of service operations processes, documentation, reporting standards, systems, and operational controls relevant to the role.
Stakeholder Coordination: Ability to manage cross-functional communication, contractor coordination, client engagement, and team collaboration within fast-paced operational environments.
Systems and Reporting: Proficiency in ERP systems, reporting tools, Microsoft Office applications, operational dashboards, and performance tracking methodologies.
Problem Solving and Decision Making: Strong analytical, organizational, and decision-making capabilities with the ability to resolve operational issues and support business continuity.<br><br><u><b>Job Experience</b></u>
<br>Industry Experience: Proven experience within the hospitality sector handling operational, technical, project, or functional responsibilities related to the role.
Operational Coordination Exposure: Demonstrated experience coordinating teams, contractors, stakeholders, resources, and service delivery activities within complex operational environments.
Compliance and Performance Management: Experience supporting KPI management, reporting, process improvement, quality compliance, and operational efficiency initiatives.<br><br><u><b>Competencies</b></u>
<br>Leadership_321977503<br>Resilience<br>Quality_321977507<br>Agility<br>AI Fluency<br>Adminstrative Services L1<br>Food and Beverage Quality Management L1<br>Food Safety and Sanitation L1<br>Guest Relations L1<br>Product and Service Knowledge L1<br><br><br><u><b>Education</b></u>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Hostess - Hospitality provides operational, technical, and functional leadership across hospitality activities while ensuring alignment with organizational standards, business objectives, and regulatory requirements. The role is responsible for driving performance, coordination, compliance, stakeholder engagement, and service delivery within the service operations function. The position supports continuous improvement initiatives, cost optimization, operational efficiency, and quality outcomes while collaborating closely with internal teams, contractors, clients, and business stakeholders.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br>Operational Management: Manage day-to-day service operations activities within the hospitality environment to ensure efficient execution, compliance with procedures, and achievement of operational targets while maintaining service quality and productivity standards.
Planning and Coordination: Coordinate schedules, manpower, materials, contractors, and operational activities to ensure timely completion of tasks, projects, and deliverables in line with approved timelines and business requirements.
Stakeholder Engagement: Liaise with internal departments, consultants, suppliers, subcontractors, clients, and operational teams to ensure smooth communication, issue resolution, and alignment on technical and operational requirements.
Compliance and Governance: Ensure compliance with company policies, contractual obligations, regulatory standards, HSE requirements, and industry best practices applicable to the hospitality sector.
Performance Monitoring: Monitor operational KPIs, productivity, service standards, and quality benchmarks while identifying gaps, implementing corrective actions, and driving continuous improvement initiatives.
Reporting and Documentation: Prepare operational reports, technical records, progress updates, cost analyses, and management presentations to support decision-making, audit readiness, and business transparency.
Resource Optimization: Support efficient utilization of manpower, equipment, budgets, materials, and operational resources to improve productivity, reduce waste, and optimize operational costs.
Risk and Issue Management: Identify operational risks, technical challenges, delays, and performance issues while implementing mitigation measures and escalation processes to minimize business impact.
Quality Assurance: Support the implementation of quality assurance and quality control procedures to ensure services, deliverables, and operational outputs meet company and client expectations.
Continuous Improvement: Contribute to process enhancements, digital initiatives, workflow optimization, and operational excellence programs to improve efficiency, service delivery, and overall business performance.<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br>Sector Operations Knowledge: Strong understanding of operational requirements, standards, workflows, and regulatory expectations within the hospitality sector.
Technical and Functional Expertise: Advanced knowledge of service operations processes, documentation, reporting standards, systems, and operational controls relevant to the role.
Stakeholder Coordination: Ability to manage cross-functional communication, contractor coordination, client engagement, and team collaboration within fast-paced operational environments.
Systems and Reporting: Proficiency in ERP systems, reporting tools, Microsoft Office applications, operational dashboards, and performance tracking methodologies.
Problem Solving and Decision Making: Strong analytical, organizational, and decision-making capabilities with the ability to resolve operational issues and support business continuity.<br><br><u><b>Job Experience</b></u>
<br>Industry Experience: Proven experience within the hospitality sector handling operational, technical, project, or functional responsibilities related to the role.
Operational Coordination Exposure: Demonstrated experience coordinating teams, contractors, stakeholders, resources, and service delivery activities within complex operational environments.
Compliance and Performance Management: Experience supporting KPI management, reporting, process improvement, quality compliance, and operational efficiency initiatives.<br><br><u><b>Competencies</b></u>
<br>Leadership<br>Resilience<br>Quality<br>Agility<br>AI Fluency<br>Adminstrative Services L2<br>Guest Relations L2<br>Product and Service Knowledge L2<br>Reservation Management L2<br>Food Safety and Sanitation L2<br><br><br><u><b>Education</b></u>
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<span><b>***PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES***</b> <br><br>Reporting structure <br></span><p><u><strong>Reports To:</strong></u></p><br>
<p>Head of Employee Relations</p><br>
<p><strong><u>Direct Reportees:</u></strong></p><br>
<p>None</p><br><br><br>Job Summary and Purpose <br><p>Contribute to the review, update and enhancements of ER policies and procedures of Nakilat. Perform day to day employee relations services, in accordance with the applicable policies and procedures. </p><br>
<p>Propose and participate in improvements related to ERP and other ER implemented system. </p><br><br><br>Accountabilities <br><p><u><strong>Key Accountabilities:</strong></u></p><br>
<p><strong>Employee Relations:</strong><br>1. Maintain all employees’ information, records, and documents in the system, while ensuring up to date and accurate data entry.<br>2. Process all changes related to employees’ status, remuneration, and organizational assignments in a timely manner.<br>3. Review, validate, and process requests raised related to employee relations services on time and as per the applicable policies and procedures.<br>4. Maintain and update employees’ files while ensuring their confidentiality.<br>5. Respond to employees' inquiries related to employee relations policies and procedures.<br>6. Prepare memos, letters and employment agreement as needed.<br>7. Assist in communicating and circulating new/updated policies, procedures, and regulations to Nakilat employees.<br>8. Assist in new employees’ mobilization by making necessary arrangements such as hotel booking, travel arrangements, temporary hotel booking.<br>9. Coordinate with the Finance Payroll team to conduct payroll activities, for monthly salaries, ad hoc allowances, and benefits for all employees<br>10. Attend internal and external audits, and prepare responses and actions as needed for audit reports. <br>11. Process purchase requisitions, service entries and vendor payments, related to Employee Relations activities. <br>12. Coordinate with employees and Health Insurance providers for matters related to employees’ entitlement, claims and applicable coverage. <br>13. Coordinate with Insurance Department and Group Life Insurance / Workmen Compensation vendors, to provide reports and information for establishing and/or renewal of agreements. <br>14. Generate several reports, such as KPI, trends, analytic, customized report, requested by HR Sections and/or Departments.<br>15. Propose enhancements on ER systems and coordinate with IT development team, on configuration and testing of solutions configured by IT.<br>16. Perform complete separation/demobilization activities for separated employees, including preparation of final settlement calculation and documents, attending exit interviews, travel arrangements, etc.</p><br>
<p><strong>Generic Accountabilities:</strong></p><br>
<p><strong>Safety, Health, Environment, & Quality (SHEQ): </strong><br>17. Adhere to all relevant SHEQ policies, procedures, instructions and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.</p><br>
<p><strong>Policies, Systems, Processes & Procedures: </strong><br>18. Follow all relevant departmental policies, processes, and procedures so that work is carried out in a controlled and consistent manner.</p><br>
<p><strong>Others:</strong><br>19. Carry out any other duties as directed by the immediate supervisor.</p><br><br><br>Qualifications, Experience and Job Skills <br><p><strong>Qualifications:</strong><br>• Diploma in Human Resources, Business Administration, or a related field. </p><br>
<p><strong>Experience:</strong><br>• 4 – 6 years of related experience in a similar position, preferably in a similar industry.</p><br>
<p><strong>Job Specific Skills:</strong><br>• Knowledge of HR-ERP systems, preferably SAP<br>• Knowledge of HR policies and procedures</p><br><br><br><br>
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<p><b>Overview Of The Role:</b></p><p>The Maintenance Assistant is responsible for ensuring a safe, secure, clean, and functional environment for visitors and co-workers. The role involves maintaining the building and mechanical systems to keep them in 'Shape as new', which supports the IKEA brand image. Key responsibilities include performing scheduled maintenance tasks, conducting inspections, and collaborating with external service providers. The role demands efficiency in operations and adherence to safety guidelines, emphasizing a service-oriented approach and contributing to the company's cultural diversity.</p><p><br></p><p><b>What You Will Do:</b></p><ul><li>Perform building maintenance functions according to the planned maintenance process to maintain the store in 'Shape as new'.</li><li>Complete work orders and preventative maintenance tasks as scheduled to ensure operational efficiency.</li><li>Conduct building, grounds, and maintenance inspections; act as the contact point with various external service providers.</li><li>Implement Facility department routines and procedures, both preventive and reactive, to maintain functionality.</li><li>Maximize efficiency within the department by working in an efficient and simple manner.</li><li>Contribute to a safe work environment by following local, state, federal, and IKEA Risk guidelines.</li><li>Foster a service-oriented approach with all departments to enhance cooperation.</li><li>Embrace diversity and contribute to the IKEA Culture for co-workers and customers.</li><li>Have basic knowledge in computer to assist in maintenance tasks.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Knowledge of fire and security systems.</li><li>Multi-tasking skills.</li><li>Customer-focused attitude.</li><li>Strong teamwork abilities.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>High School/Trade School Graduate.</li><li>1-3 years of proven experience in building maintenance.</li><li>Basic computer knowledge.</li><li>Understanding of fire and security systems.</li></ul><p> </p></div>
<p>Position: IT Digital Transformation Manager - Automotive Compensation: Competitive Salary + Family Benefits + Schooling Allowance Location: Doha, Qatar Overview Gateworth Group is supporting a leading automotive group in Qatar undergoing a major digital transformation across sales, service, aftersales and customer experience. They re looking for an IT Digital Transformation Manager who understands the automotive sector end to end and can modernise core systems, streamline operations and drive adoption of new digital tools. The role requires hands on experience with Autoline / Keyloop DMS, Salesforce CRM, and enterprise technology platforms, with the ability to translate business needs into practical, scalable digital solutions. This is a strategic and operational role suited to someone who can lead change, improve processes, and deliver measurable impact across a multi brand automotive environment. Main Responsibilities Lead digital transformation initiatives across the automotive group, improving processes across sales, service, parts, aftersales and customer engagement. Own the roadmap for Autoline / Keyloop DMS enhancements, integrations, reporting and optimisation. Drive Salesforce adoption across commercial teams, ensuring accurate data, workflow automation and customer lifecycle visibility. Partner with business leaders to identify digital gaps, define requirements and deliver technology solutions that improve efficiency and customer experience. Oversee system integrations between DMS, CRM, finance, inventory, workshop management and customer facing platforms. Manage vendors, implementation partners and internal IT teams to ensure successful delivery of digital projects. Champion automation, AI enabled tools and modern workplace technologies to streamline operations. Ensure strong governance, documentation, change management and user training across all digital platforms. Monitor system performance, data quality and user adoption, driving continuous improvement across the organisation. Qualifications 7+ years experience in IT, digital transformation or technology leadership roles within the automotive sector. Strong hands on experience with Autoline / Keyloop DMS including configuration, workflows, reporting and integrations. Proven experience implementing and managing Salesforce CRM in a commercial or automotive environment. Solid understanding of automotive operations across sales, service, parts, workshop and customer experience. Experience delivering digital projects, process automation and system modernisation initiatives. Strong stakeholder management skills with the ability to work across senior leadership, operations and IT. Excellent communication, documentation and project delivery skills. Nice to Have Experience with AI enabled tools, automation platforms or workflow optimisation. Exposure to cloud technologies, integration platforms or data analytics. Knowledge of automotive retail systems, customer experience platforms or mobility solutions.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2>
<p>7+ years experience in IT, digital transformation or technology leadership roles within the automotive sector.</p>
<p>Strong hands on experience with Autoline / Keyloop DMS including configuration, workflows, reporting and integrations.</p>
<p>Proven experience implementing and managing Salesforce CRM in a commercial or automotive environment.</p>
<p>Solid understanding of automotive operations across sales, service, parts, workshop and customer experience.</p>
<p>Experience delivering digital projects, process automation and system modernisation initiatives.</p>
<p>Strong stakeholder management skills with the ability to work across senior leadership, operations and IT.</p>
<p>Excellent communication, documentation and project delivery skills.</p>
<h2>Nice to Have</h2>
<p>Experience with AI enabled tools, automation platforms or workflow optimisation.</p>
<p>Exposure to cloud technologies, integration platforms or data analytics.</p>
<p>Knowledge of automotive retail systems, customer experience platforms or mobility solutions.</p>
<p>Support major business functions and provide detailed and in-depth specialized IT technical expertise to maintain applications support environment and to check that all requests for support are dealt with according to agreed procedures.</p><p>Broad range of complex technical and/or professional work activities and timely and efficient completion of complex, non-routine work. Timely resolution of any issues and ensuring operational and project KPIs are met.</p><p>Investigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions. Analyze underlying issues and their root causes and identifies available options for resolution. Address requests for support by means of making system modifications, developing workarounds, manipulating data, reconfiguring systems, changing operating procedures, training users, producing documentation, or escalating requests to development team or software suppliers. Monitor progress of requests for support and ensures users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays. Perform moderately complex software modifications independently or works with colleagues on larger or more complex software. Specify user interfaces, including inputs, reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures. Conduct routine configuration, installation and reconfiguration of Business Applications, Database Management Systems, and related tools & technologies.</p><p>Coordinate with colleagues and other stakeholders to specify data, data objects and information flows that align with the needs of the business. Define, document, and execute medium-scale projects, actively participating in all phases of the project. Identify, assess, and manage risks and issues which might impact on the success of the project. Prepare and maintain realistic project schedules (showing tasks and dependencies) and quality plans and tracks all activities against them, providing regular and accurate reports as appropriate. Ensure compliance with information security policies and standards. Assess configurations and security procedures for adherence to legal and regulatory requirements. Ensure all work is carried out and documented in accordance with required standards, policies, and procedures.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><br>Bachelor s degree in any computer science, information technology, computer engineering, or information systems discipline.<br><b>Knowledge and/or Experience</b><br>8 years IT experience. Demonstrate business knowledge in area of specialization (HR, Logistics, Finance, Basis and GRC). Competent knowledge in core skill applications, tools, and techniques. Conversant with relevant IT national and international standards. Demonstrated comprehensive experience in project management. Demonstrates the ability to recognize enhancements that will add value to the Applications. Demonstrated experience in IT support environment. Knowledge of the business processes and concepts that are not covered in the standard SAP functionalities. Two cross functional knowledge in Finance, HR, Basis, GRC and Logistics. Experience and solid understanding of ITLT and IT security standards.<br><b>Technical and Business Skills</b><br>Ability to recommend Quality solutions to technical issues and conduct business requirements analysis and provide solutions that are consistent and accurate. Excellent written and spoken English. Ability to effectively communicate with end user. Strong project management skills. Advanced analytical problem-solving skills. Specialized technical expertise and broader IT knowledge. Compliance to risk, security, and continuity management principles.
<p>Here in Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds and working to improve how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you! We are looking for Vertical Sales Manager. This position is located in Doha, Qatar</p><p>Your responsibilities:</p><ul><li>Develop and execute strategic sales plans to achieve and exceed annual sales targets within assigned vertical markets and territories.</li><li>Identify, qualify, and develop new business opportunities across Electrification, Automation, Smart Infrastructure, and Digitalization segments.</li><li>Build and maintain strong relationships with customers, consultants, developers, EPC contractors, utilities, and key stakeholders throughout the project lifecycle.</li><li>Position Siemens as a trusted partner by promoting innovative and sustainable technology solutions that address customer challenges and business objectives.</li><li>Conduct market analysis, monitor industry trends, assess customer needs, and identify emerging opportunities within designated sectors.</li><li>Lead customer engagement activities, including technical presentations, solution workshops, value-based selling, contract negotiations, and commercial discussions.</li><li>Collaborate with internal engineering, bid management, project execution, and service teams to deliver integrated and customer-focused solutions.</li><li>Drive cross-selling and up-selling opportunities by leveraging Siemens' comprehensive portfolio of electrification, automation, software, and digital solutions.</li><li>Maintain a healthy sales pipeline using CRM tools, ensuring accurate forecasting, opportunity tracking, risk assessment, and reporting.</li><li>Gather and communicate competitive intelligence, market insights, and strategic developments to support business planning and growth initiatives.</li><li>Support business planning and customer account strategies to maximize long-term revenue and customer satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You ll win us over by having the following qualifications:</p><ul><li>Bachelor's Degree in Electrical Engineering, Electronics Engineering, or a related discipline.</li><li>Minimum 10 years of progressive experience in B2B sales, technical sales, solution selling, business development, or key account management.</li><li>Proven experience in Electrification, Power Distribution, Protection Systems, Automation, Digitalization, Industrial, Infrastructure, Utility, Oil & Gas, or related sectors.</li><li>Strong understanding of electrical power systems, protection and control solutions, automation systems, and digital technologies.</li><li>Demonstrated ability to develop customer relationships, influence stakeholders, and successfully close complex business opportunities.</li><li>Excellent communication, presentation, negotiation, and relationship management skills.</li><li>Experience using CRM platforms such as Salesforce and proficiency in Microsoft Office applications.</li><li>Familiarity with AI-enabled sales tools for market analysis, forecasting, customer insights, opportunity management, and sales enablement.</li><li>Experience working within a multinational and matrix organization.</li><li>Strong commercial mindset with a customer-centric and results-driven approach.</li></ul><p>We offer you</p><ul><li>An inclusive and diverse workplace where everyone can thrive.</li><li>A culture of innovation, collaboration, and continuous improvement.</li><li>Exceptional learning, development, and career growth opportunities.</li><li>Exposure to regional and global projects across multiple industries.</li><li>The opportunity to contribute to sustainable and digital transformation initiatives that make a real impact on society.</li></ul><p>Transform the everyday with us! If you are a motivated teammate, eager to learn new things and looking to grow your career in a strong and froward-thinking company, hit apply!.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>A leading facilities management organization is seeking an experienced <strong>AV Technician</strong> for a <strong>temporary contract (approximately 3 months)</strong> to support operations within a prestigious hospitality environment.</p><br><br><p>The successful candidate will be responsible for the installation, maintenance, operation, and troubleshooting of audiovisual systems, satellite TV (SMATV) infrastructure, and event support to ensure uninterrupted services across guest rooms, meeting spaces, and conference facilities.</p><br><br>Key Responsibilities<ul><li>Install, configure, maintain, and troubleshoot audiovisual and SMATV systems.</li><li>Carry out preventive and corrective maintenance of AV equipment.</li><li>Monitor RF distribution networks and TV signal quality.</li><li>Install and terminate coaxial, Cat5e/Cat6, fibre optic, and HDMI cabling.</li><li>Set up and operate AV equipment for meetings, conferences, banquets, and special events.</li><li>Configure projectors, LED displays, LCD TVs, microphones, speakers, amplifiers, digital mixers, and presentation systems.</li><li>Conduct sound checks, equipment testing, and system verification before events.</li><li>Provide on-site technical support during live events.</li><li>Maintain AV equipment inventory and maintenance records.</li><li>Ensure all work complies with company safety procedures and manufacturer guidelines.</li></ul>Requirements<ul><li>Diploma or ITI in Electronics, Electrical, AV Technology, or a related field.</li><li>Minimum <strong>2 years' experience</strong> in an AV Technician role.</li><li>Experience with SMATV systems and professional audiovisual equipment.</li><li>Knowledge of RF distribution systems and structured cabling.</li><li>Experience supporting conferences, meetings, and live events.</li><li>Strong troubleshooting and fault-finding skills.</li><li>Good communication and customer service skills.</li><li>Able to work flexible hours when required.</li></ul>Preferred<ul><li>Previous experience within hotels, hospitality, or facilities management.</li><li>Experience supporting conference and banquet operations.</li><li>AV-related certifications are an advantage.</li></ul>Contract Details<ul><li><strong>Contract Type:</strong> Temporary (approximately 3 months)</li><li><strong>Start Date:</strong> Immediate</li><li><strong>Location:</strong> Qatar</li></ul>
<br><br> </div>
The System admin planner is responsible for planning, scheduling, and coordinating maintenance activities across mechanical, electrical, industrial, or IT systems. The role ensures work orders are efficiently executed, maintenance data is accurately analyzed, and KPIs are generated to support operational excellence.<br>Key Responsibilities:Develop, monitor, and update maintenance schedules for preventive, predictive, and corrective activities. Utilize CMMS to plan, schedule, track, and report maintenance work orders. Analyze maintenance data to generate accurate reports, dashboards, and KPIs for management review. Collaborate with technical teams to ensure timely execution of maintenance tasks. Ensure compliance with safety, quality, and operational standards. Manage multiple priorities, ensuring maintenance objectives are met efficiently. Maintain inventory records and assist in spare parts management as needed.<br>Requirements:Diploma or degree in Mechanical, Electrical, Industrial or Computer Engineering, or a related technical field Minimum of 2–5 years of experience in maintenance planning or a similar maintenance role Excellent computer skills, with advanced proficiency in Microsoft Excel (data analysis, pivot tables, formulas, reporting) Strong experience using CMMS (Computerized Maintenance Management Systems) for work order planning, scheduling, tracking, and reporting Proficient in Microsoft Office applications (Word, Outlook, Power Point) Ability to analyze maintenance data and generate accurate reports and KPIsStrong planning, scheduling, and organizational skills Good understanding of preventive, predictive, and corrective maintenance practices – preferred with maintenance experience Strong English written and speaking Strong attention to detail and ability to manage multiple priorities Basic knowledge of inventory and spare parts management is an advantage
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily responsible of managing the team within the Domain Support department to lead the maintenance and support of the Domain operations function and its processes and procedures and ensure that services are delivered with budgeted cost targets.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Ensure that all areas of the bank are supported with proper computer systems in accordance with the IT standards. Assist in the preparation of strategies, standards, and guidelines for hardware, software and security of the Group’s enterprise domain network in accordance with the overall windows, servers and systems security policies of the Group. Implements KPI’s and best practices for AVP Domain Support Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Maintain contact with Head of Technical Support and serve as liaison between the Domain team and customers. Provide support for all non-core Servers and Infrastructure Applications (Active Directory, Exchange, Archiving, Enterprise Backup, ECC, Sharepoint, etc.), including upgrades, installation, troubleshooting and maintenance. Oversee administrators and consultants as needed. Consult with Program Directors and Management Team to create efficient work flow. Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain contact with Head of Technical Support and serve as liaison between the technical team and customers To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Standardize practices and procedures based on a best practice methodology. Specify hardware and software solutions for Division users. Install components; analyze problems; diagnoses and repairs systems. Work with management to plan development of computer infrastructure Prepare lifecycle procedures and guidelines for implementation and maintenance of enterprise domain components. Lead the documentation of problems relating to hardware, software, and setup of prescribed formats, and ensure that the same are resolved in the most expedient manner. Prepare detailed requirements of enterprise user components for projects assigned and objectives within the limited resources, time and budget. Assist in the preparation of strategies, standards, and guidelines for business continuity and contingency planning of the Group’s enterprise networks. Assist in the overall recruitment process of the individual resources in his areas of responsibility. Research and recommend current and new products and standards. Organize backup staff to critical tasks and assign personnel in case of a holiday breakdown. Lead the selection of vendors and assignment of contracts for the area of responsibility as per the purchasing policy of the Group. Participate in meeting ad-hoc requirements as and when required. Initiate project progress meetings where members of the projects are all present and work assignments can be discussed and assigned. Work with Domain Administrators to implement new hardware and applications. Administration of all Servers (DC, DR, Branches, and Departmental Server). Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain maximum system up time for maximum end-user productivity. Apply software patches / upgrades and respond to user requests as needed. Diagnose problems with hardware (Server) and Operating Systems. Repair or upgrade Servers. Perform pro-active maintenance on all Domain computing equipments. Understand and work with Microsoft Active Directory, administration, creation of user accounts and Internet E-mail. Administrate and assure the existence and readiness of DR setup to all production infrastructure systems. Serve as a site representative to the Disaster Recovery committee and participate in periodic DR testing. Administer Domain Services, Active Directory on Server, multiple SQL Servers, IIS Servers and Terminal Servers. Create and generate all required system documentation. Generate enthusiasm among team members by challenging others to develop as leaders while serving as a role model and facilitate effective team interaction. Ensure staff motivation to maintain responsiveness to a 24 hour based support and user environment via a help desk concept. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ensure the provision of end user training as and when required. Posses a high technical knowledge to provide convenient enterprise network systems delivery, and understand the network and systems architecture to resolve any business disruption or inconvenience to the users that may critically impact the Group. Identify areas for professional development of self and act to enhance professional development. Demonstrate ability to provide a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges. Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s Degree in Computer Science, Computer Engineering or any related subject. At least 10 years experience in in financial services with a specialization in managing systems network design, implementation and maintenance.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
???? Welcome to Your Next Adventure!<br><br>The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong leadership, a deep understanding of IT systems, and the ability to mentor and support the team. The IT Support Lead will also be accountable for ensuring the integration and validation of ticketing data and providing hands-on technical assistance as needed. The ideal candidate will have over 4 years of experience in IT service support, preferably in a lead or senior role, with strong leadership and communication skills.<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership & Management:<br><br>Lead and manage the Qatar office's IT support team, ensuring it operates effectively and efficiently. Monitor and manage ticketing systems and service boards, ensuring tickets are assigned appropriately and resolved within SLA timelines. Oversee the support team's performance, providing mentorship, training, and technical guidance to enhance team capabilities.<br><br>IT Operations & SLA Compliance<br><br>Ensure all IT services and systems meet or exceed SLA targets. Monitor IT infrastructure, systems, and services to ensure minimal downtime and optimal performance. Proactively follow up on unresolved tickets, escalations, and SLA breaches, implementing corrective actions as needed. Validate and integrate ticketing data, ensuring data accuracy and reliability for reporting and analysis.<br><br>Technical Support & Troubleshooting<br><br>Provide hands-on technical assistance and troubleshooting support for complex issues that require senior-level expertise. Conduct root cause analysis for recurring issues and implement preventive measures to enhance system reliability. Collaborate with cross-functional teams to ensure smooth integration of IT services across the organization.<br><br>User Support & Training<br><br>Train and mentor the support team, ensuring they are equipped with the necessary skills and knowledge to handle technical issues effectively. Provide end-user training on new systems and processes, collaborating with the technical team as required.<br><br>Key Performance Indicators (KPIs)<br><br>System Uptime & SLA Compliance:<br><br>Maintain 99.9% or higher uptime for critical IT systems. SLA Compliance Rate: Percentage of tickets resolved within SLA timelines (Target: 95%+).<br><br>Ticket Management Efficiency<br><br>Average response time to new tickets (Target: less than 15 minutes during business hours). Average resolution time for tickets (Target: less than 1 hour for critical issues, less than 4 hours for high-priority issues).<br><br>Support Team Performance<br><br>First-Time Fix Rate: Percentage of tickets resolved on the first attempt (Target: 95%+). Stakeholder Feedback: Satisfaction rate from Qatar office staff regarding IT support and services (Target: 95%+ positive feedback).<br><br>Data Integration & Accuracy<br><br>Data Validation Rate: Percentage of accurate and validated ticketing data (Target: 100% accuracy). Reporting Timeliness: Timely delivery of weekly and monthly performance reports (Target: 100% on schedule).<br><br>Training & Development<br><br>Team Training Coverage: Percentage of team members trained on new tools and technologies (Target: 100% of the team within 3 months of tool introduction). Knowledge Transfer Rate: Percentage of recurring issues addressed through team training and documentation (Target: 90%+).<br><br>Cost Efficiency<br><br>Adherence to Budget: Maintain IT support operations and projects within budget (Target: Within 5% of budget). Resource Utilization: Efficient use of IT resources, minimizing waste and optimizing performance (Target: 95% resource utilization).<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 4-5 years of experience in IT service support or IT operations, preferably in a lead or senior role. Strong leadership and team management skills, with a proven track record in overseeing IT support operations. Comprehensive knowledge of IT infrastructure, including ticketing systems, service boards, network systems, software applications, and hardware management. Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams. Excellent level of English, both written and verbal.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong leadership, a deep understanding of IT systems, and the ability to mentor and support the team. The IT Support Lead will also be accountable for ensuring the integration and validation of ticketing data and providing hands-on technical assistance as needed. The ideal candidate will have over 4 years of experience in IT service support, preferably in a lead or senior role, with strong leadership and communication skills.<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership & Management:<br><br>Lead and manage the Qatar office's IT support team, ensuring it operates effectively and efficiently. Monitor and manage ticketing systems and service boards, ensuring tickets are assigned appropriately and resolved within SLA timelines. Oversee the support team's performance, providing mentorship, training, and technical guidance to enhance team capabilities.<br><br>IT Operations & SLA Compliance<br><br>Ensure all IT services and systems meet or exceed SLA targets. Monitor IT infrastructure, systems, and services to ensure minimal downtime and optimal performance. Proactively follow up on unresolved tickets, escalations, and SLA breaches, implementing corrective actions as needed. Validate and integrate ticketing data, ensuring data accuracy and reliability for reporting and analysis.<br><br>Technical Support & Troubleshooting<br><br>Provide hands-on technical assistance and troubleshooting support for complex issues that require senior-level expertise. Conduct root cause analysis for recurring issues and implement preventive measures to enhance system reliability. Collaborate with cross-functional teams to ensure smooth integration of IT services across the organization.<br><br>User Support & Training<br><br>Train and mentor the support team, ensuring they are equipped with the necessary skills and knowledge to handle technical issues effectively. Provide end-user training on new systems and processes, collaborating with the technical team as required.<br><br>Key Performance Indicators (KPIs)<br><br>System Uptime & SLA Compliance:<br><br>Maintain 99.9% or higher uptime for critical IT systems. SLA Compliance Rate: Percentage of tickets resolved within SLA timelines (Target: 95%+).<br><br>Ticket Management Efficiency<br><br>Average response time to new tickets (Target: less than 15 minutes during business hours). Average resolution time for tickets (Target: less than 1 hour for critical issues, less than 4 hours for high-priority issues).<br><br>Support Team Performance<br><br>First-Time Fix Rate: Percentage of tickets resolved on the first attempt (Target: 95%+). Stakeholder Feedback: Satisfaction rate from Qatar office staff regarding IT support and services (Target: 95%+ positive feedback).<br><br>Data Integration & Accuracy<br><br>Data Validation Rate: Percentage of accurate and validated ticketing data (Target: 100% accuracy). Reporting Timeliness: Timely delivery of weekly and monthly performance reports (Target: 100% on schedule).<br><br>Training & Development<br><br>Team Training Coverage: Percentage of team members trained on new tools and technologies (Target: 100% of the team within 3 months of tool introduction). Knowledge Transfer Rate: Percentage of recurring issues addressed through team training and documentation (Target: 90%+).<br><br>Cost Efficiency<br><br>Adherence to Budget: Maintain IT support operations and projects within budget (Target: Within 5% of budget). Resource Utilization: Efficient use of IT resources, minimizing waste and optimizing performance (Target: 95% resource utilization).<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 4-5 years of experience in IT service support or IT operations, preferably in a lead or senior role. Strong leadership and team management skills, with a proven track record in overseeing IT support operations. Comprehensive knowledge of IT infrastructure, including ticketing systems, service boards, network systems, software applications, and hardware management. Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams. Excellent level of English, both written and verbal.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<strong>Key Responsibilities</strong> <p></p> <p> </p> <p> <strong>Preventive & Corrective Maintenance</strong> </p> <p>1. Perform routine preventive and predictive maintenance on field instruments.</p> <p>2. Troubleshoot instrumentation and control system failures.</p> <p>3. Repair and replace defective instruments and control components.</p> <p>4. Maintain calibration records and maintenance reports.</p> <p> <strong>Instrumentation Work</strong> </p> <p> Install, calibrate, and test:</p> <p>o Pressure transmitters</p> <p>o Flow meters</p> <p>o Level transmitters</p> <p>o Temperature instruments</p> <p>o Conductivity analyzers</p> <p>o pH analyzers</p> <p>o Chlorine analyzers</p> <p>o Turbidity analyzers</p> <p> Perform loop checking and signal verification.</p> <p> <strong>Control & Automation Systems</strong> </p> <p> Maintain and troubleshoot PLC, RTU, HMI, SCADA, DCS, and control panels.</p> <p> Assist in commissioning and startup activities.</p> <p> Support control valve testing, tuning, and maintenance.</p> <p> Diagnose communication and network-related control issues.</p> <p> <strong>Qualification Requirements</strong> </p> <p> Diploma or Technical Certificate in:</p> <p>o Instrumentation Engineering</p> <p>o Electronics Engineering</p> <p>o Electrical Engineering</p> <p>o Automation Technology</p> <ul> <li> <p>Additional certifications in PLC/SCADA or instrumentation are advantageous.</p> </li> </ul> <p> <strong>I&C Technician's Key Skills:</strong> </p> <p>1. Knowledge of PROFIBUS communication protocols and troubleshooting</p> <p>techniques.</p> <p>2. Experience with PROFIBUS-based process instrumentation, including pressure</p> <p>transmitters, level transmitters, differential pressure transmitters, and</p> <p>electromagnetic flowmeters (EMF).</p> <p>3. Knowledge of Festo panels, Siemens PLCs, and Yokogawa CENTUM VP DCS.</p> <p>4. Hands-on experience with diagnostic and calibration tools, including ProfiTrace</p> <p>devices, pressure calibrators, and deadweight testers.</p> <p>5. Working experience with analyzer instrumentation, such as chlorine, pH, ORP,</p> <p>hardness, and conductivity analyzers. Ability to read and interpret control wiring</p> <p>diagrams, I/O lists, and P&IDs (Piping and Instrumentation Diagrams).</p> <p>6. Experience in RO (Reverse Osmosis) systems is optional but will be considered an</p> <p>added advantage.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Key Responsibilities</strong></p><br><br><br><p><strong>Preventive & Corrective Maintenance</strong></p><br><br><p>1. Perform routine preventive and predictive maintenance on field instruments.</p><br><br><p>2.Troubleshoot instrumentation and control system failures.</p><br><br><p>3. Repair and replace defective instruments and control components.</p><br><br><p>4. Maintain calibration records and maintenance reports.</p><br><br><p><strong>Instrumentation Work</strong></p><br><br><p>. Install, calibrate, and test:</p><br><br><p>o Pressure transmitters</p><br><br><p>o Flow meters</p><br><br><p>o Level transmitters</p><br><br><p>o Temperature instruments</p><br><br><p>o Conductivity analyzers</p><br><br><p>o pH analyzers</p><br><br><p>o Chlorine analyzers</p><br><br><p>o Turbidity analyzers</p><br><br><p>. Perform loop checking and signal verification.</p><br><br><p><strong>Control & Automation Systems</strong></p><br><br><p>. Maintain and troubleshoot PLC, RTU, HMI, SCADA, DCS, and control panels.</p><br><br><p>. Assist in commissioning and startup activities.</p><br><br><p>. Support control valve testing, tuning, and maintenance.</p><br><br><p>. Diagnose communication and network-related control issues.</p><br><br><p><strong>Qualification Requirements</strong></p><br><br><p>. Diploma or Technical Certificate in:</p><br><br><p>o Instrumentation Engineering</p><br><br><p>o Electronics Engineering</p><br><br><p>o Electrical Engineering</p><br><br><p>o Automation Technology</p><br><br><ul><li><p>Additional certifications in PLC/SCADA or instrumentation are advantageous.</p><br><br></li></ul><p><strong>I&C Technician's Key Skills:</strong></p><br><br><p>1. Knowledge of PROFIBUS communication protocols and troubleshooting</p><br><br><p>techniques.</p><br><br><p>2. Experience with PROFIBUS-based process instrumentation, including pressure</p><br><br><p>transmitters, level transmitters, differential pressure transmitters, and</p><br><br><p>electromagnetic flowmeters (EMF).</p><br><br><p>3. Knowledge of Festo panels, Siemens PLCs, and Yokogawa CENTUM VP DCS.</p><br><br><p>4. Hands-on experience with diagnostic and calibration tools, including ProfiTrace</p><br><br><p>devices, pressure calibrators, and deadweight testers.</p><br><br><p>5. Working experience with analyzer instrumentation, such as chlorine, pH, ORP,</p><br><br><p>hardness, and conductivity analyzers. Ability to read and interpret control wiring</p><br><br><p>diagrams, I/O lists, and P&IDs (Piping and Instrumentation Diagrams).</p><br><br><p>6. Experience in RO (Reverse Osmosis) systems is optional but will be considered an</p><br><br><p>added advantage.</p><br><br><br>
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<ul><li><p>Develop, implement, & maintain robust QA/QC policies, manuals, standard operating procedures (SOPs) and quality management systems (QMS) in alignment with standard frameworks (ISO 9001).</p></li><li><p>Develop & deliver quality training programs to ensure that all employees are aware of quality standards & procedures.</p></li><li><p>Monitor production processes, manage inspections (raw materials, in-process, finished products), ensure adherence to specifications & ITPs (Inspection & Test Plans) to prevent issues leading to poor product quality.</p></li><li><p>Ensure adherence & compliance to industry standards, codes & regulations and project specifications and standards.</p></li><li><p>Ensure that customer expectations are not just met but exceeded. Complaints are investigated and resolve quickly; field feedback are turned into actionable improvements with zero recurrence.</p></li><li><p>Lead root cause analysis (RCA) for non-conformities & implement effective corrective/preventive actions (CAPA) in coordination with cross-functional teams.</p></li><li><p>Drive process enhancements by establishing procedures for testing of products, materials and packaging, reduce defects, minimizing waste (scrap) & rework and optimizing resource utilization to improve overall efficiency.</p></li><li><p>Conduct regular audits &inspections to ensure compliance with quality standards & regulations, analyse & report on quality metrics, and audit findings to senior management.</p></li><li><p>Prepare quality reports, maintain records (test logs, non-conformances), and ensure data accuracy.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Engineering, Quality Management, or a related field is essential for foundational knowledge.</p></li><li><p>Certification in Quality Management Systems (e.g., ISO is preferred to demonstrate expertise in quality frameworks & Lead Auditor.)</p></li><li><p>Overall 15 years experience with minimum 5 years of experience in management roles, preferably in construction, manufacturing, or engineering sectors.</p></li><li><p>Proven track record of implementing quality control processes that resulted in measurable improvements in project outcomes.</p></li></ul>