Economic Analyst Jobs in Qatar

Role :Senior IBM App Connect Enterprise (ACE) Developer<br><br>Job Summary :We are seeking a highly skilled Senior IBM App Connect Enterprise (ACE) Developer with 10+ years of experience in enterprise application integration, middleware development, and API enablement. The ideal candidate will have hands-on expertise in IBM App Connect Enterprise (ACE), IBM Integration Bus (IIB), IBM MQ, and REST/SOAP services to design, develop, deploy, and support scalable integration solutions. The role involves collaborating with business and technical teams to deliver secure, high-performance, and reusable integration services that support enterprise digital transformation initiatives<br>.<br>Key Responsibiliti<br>es<br>Design, develop, and maintain enterprise integration solutions using IBM App Connect Enterprise (ACE) and IBM MQ. Develop and support message flows, message models, and reusable integration components. Build, consume, and maintain RESTful APIs and SOAP Web Services. Design integration solutions for applications, databases, cloud platforms, and third-party systems. Perform data transformation using XML, JSON, DFDL, XMLNSC, CSV, MRM, and ISO8583 formats. Develop integration logic using ESQL and implement error handling, exception management, and message routing. Participate in solution design discussions and recommend scalable integration architecture. Deploy integration applications across Development, QA, UAT, and Production environments. Monitor integration services, troubleshoot production issues, and optimize application performance. Work closely with Business Analysts, Solution Architects, QA teams, and application owners to deliver integration solutions. Perform unit testing, integration testing, and support User Acceptance Testing (UAT). Follow CI/CD best practices using Git and Jenkins. Create and maintain technical documentation, interface specifications, and deployment guides. Ensure compliance with organizational security, coding, and integration standards. Provide production support and participate in incident resolution and root cause analys<br>is.

<p><strong>Company Description</strong> S'hail Shipping &amp; Maritime Services is Qatar's largest owner of dry bulk carriers, transporting dry bulk commodities across global markets. The company plays a key role in supporting regional and international trade through reliable and efficient maritime operations. As a leading player in the shipping industry, S'hail offers opportunities to work on complex, high-impact financial and operational initiatives. Team members join a dynamic environment that values professionalism, safety, and strong corporate governance. The organization is committed to sustainable growth and developing talent within the maritime and logistics sectors.</p><p><strong>Role Description</strong> The Head of Finance is a full-time, on-site role based in Doha, We are inviting highly motivated and well-established CFA to head our Finance, which among others involve- Banking and loan management, cash management, conducting financial analysis of new investments/ projects, reporting and compliance (including MIS, Board agenda/ presentations on financial health). Prior experience in shipping industry and derivatives will be an added advantage.</p><p><strong>Qualifications</strong></p><ul><li>Strong foundation in Finance, with proven experience in corporate or maritime/shipping finance leadership roles.</li><li>Ability to prepare and interpret Financial Statements and perform accurate Financial Reporting.</li><li>Demonstrated Analytical Skills to support strategic decision-making and performance analysis.</li><li>Experience in Budgeting, financial planning, and forecasting for complex organizations.</li><li>Proficiency with ERP systems and advanced Excel or financial modeling tools.</li><li>Bachelor’s degree in Finance, Accounting, or a related field; professional certifications such as CFA, are required.</li><li>Proven leadership and team management skills, with the ability to collaborate effectively across departments.</li><li>Strong communication and presentation skills, and the ability to convey complex financial information clearly to stakeholders.</li><li>Experience in the shipping, maritime, or logistics industry is highly desirable.</li></ul>

Company Description S'hail Shipping & Maritime Services is Qatar's largest owner of dry bulk carriers, transporting dry bulk commodities across global markets. The company plays a key role in supporting regional and international trade through reliable and efficient maritime operations. As a leading player in the shipping industry, S'hail offers opportunities to work on complex, high-impact financial and operational initiatives. Team members join a dynamic environment that values professionalism, safety, and strong corporate governance. The organization is committed to sustainable growth and developing talent within the maritime and logistics sectors. Role Description The Head of Finance is a full-time, on-site role based in Doha, We are inviting highly motivated and well-established CFA to head our Finance, which among others involve- Banking and loan management, cash management, conducting financial analysis of new investments/ projects, reporting and compliance (including MIS, Board agenda/ presentations on financial health). Prior experience in shipping industry and derivatives will be an added advantage. Qualifications Strong foundation in Finance, with proven experience in corporate or maritime/shipping finance leadership roles. Ability to prepare and interpret Financial Statements and perform accurate Financial Reporting. Demonstrated Analytical Skills to support strategic decision-making and performance analysis. Experience in Budgeting, financial planning, and forecasting for complex organizations. Proficiency with ERP systems and advanced Excel or financial modeling tools. Bachelor’s degree in Finance, Accounting, or a related field; professional certifications such as CFA, are required. Proven leadership and team management skills, with the ability to collaborate effectively across departments. Strong communication and presentation skills, and the ability to convey complex financial information clearly to stakeholders. Experience in the shipping, maritime, or logistics industry is highly desirable.

<p>The Doha Institute for Graduate Studies (DI) is an institute of higher learning in Doha, Qatar. DI is a non-profit organization established in 2014. DI is committed to developing knowledge and skills for the future, fostering dialogue and debate, and contributing to the development of its graduates and the wider community. The institute offers a range of graduate programs in various fields, including Public Administration, Development Studies, Economics, Finance, Political Science, International Relations, Sociology, Anthropology, Psychology, and Law. DI is dedicated to academic excellence, research innovation, and community engagement. The institute aims to be a leading center for graduate studies in the Arab world and beyond.</p><p>The Institutional Effectiveness and Quality Assurance and Accreditation Officer will be responsible for supporting the development, implementation, and monitoring of institutional effectiveness initiatives, quality assurance processes, and accreditation standards at the Doha Institute for Graduate Studies. This role involves data collection, analysis, reporting, and contributing to continuous improvement efforts across the institute.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a relevant field (e.g., Education, Administration, Quality Management, or related discipline).</li><li>Proven experience in institutional effectiveness, quality assurance, or accreditation processes within a higher education setting.</li><li>Strong analytical and quantitative skills with the ability to collect, analyze, and interpret data.</li><li>Excellent report writing and presentation skills.</li><li>Proficiency in data analysis software and tools.</li><li>Strong understanding of accreditation standards and processes relevant to higher education.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Ability to work independently and as part of a team.</li><li>Fluency in English is required; Arabic language proficiency is an asset.</li></ul>

Location: Doha, Qatar (On-site)<br>Nationality: Any<br>Experience: 8-5 Years<br>Employment Type: Full-Time About the Role Kal Soft is looking for a Senior BPM Engineer to design, build, and operate process automation solutions for government e-services using Camunda 8. The role will also support clients migrating from Camunda 7 to Camunda 8 and will involve ownership of workflow design through production support. The ideal candidate will work closely with business analysts, integration teams, and client stakeholders to deliver scalable and reliable process automation solutions. Key Responsibilities Model and implement BPMN 2.0 workflows and DMN decision tables for citizen and business e-services Develop job workers and process applications using Java / Spring Boot. Experience with Node.js will be an advantage Integrate workflows with government back-end systems, national identity/authentication services, and payment gateways using REST, g RPC, and messaging technologies such as Kafka Deploy, configure, and operate Camunda 8, including Zeebe, Operate, Tasklist, Optimize, and Connectors, on Kubernetes in on-premise or in-country cloud environments Lead Camunda 7 to Camunda 8 migration assessments and execution for legacy workloads Define and monitor process SLAs and troubleshoot incidents, bottlenecks, and failed process instances Build automated process tests and CI/CD pipelines while enforcing code quality and security standards Mentor junior developers and contribute to solution architecture and project estimation Required Qualifications Minimum 5+ years of hands-on Camunda experience, including production delivery using Camunda 8 / Zeebe Strong experience with Java and Spring Boot Solid experience in REST API development and integration design Experience with Docker, Kubernetes, and CI/CD tools such as Azure Dev Ops, Git Lab, or Jenkins Understanding of Identity and Access Management (IAM) concepts, including OAuth2/OIDC and Keycloak or equivalent technologies Proven experience delivering at least two end-to-end workflow automation programs for enterprise or government clients Strong understanding of BPMN-based process automation and enterprise workflow solutions Excellent problem-solving and troubleshooting skills Strong communication and collaboration skills for working with technical teams, business analysts, and client stakeholders Preferred Qualifications Camunda Certified Professional certification (Developer or Architect) Previous experience with Camunda 7 to Camunda 8 migration Exposure to agentic / AI-assisted orchestration on Camunda Experience with payment or case-management processes in the GCC public sector Experience with Node.js will be an added advantage

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Carefully analyze possible software and application program changes to ensure congruence with the Group’s long<br><br>term planning and approved strategy.<br><br> Design, implement, document and develop applications as per the specified budget and plan. Implements KPI’s and best practices for In-House and Distributed Applications System Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br> Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Liaise with the concerned business for their information requirements and follow-up as and when required to<br><br>answer their business needs.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop new applications as per user requirements and the plan specified by the designated systems analysts. Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced. Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral<br><br>equipment are responding to a program's instructions.<br><br> Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert<br><br>them into a series of instructions coded in a computer language.<br><br> Perform systems analysis and programming tasks to maintain and control the use of system’s software. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Comply with existing standards and policies as set by the Group’s management. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard Learning & Knowledge: Fully understand user requirements as provided by the business analysts. Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application. Possess and implement the development life cycle followed with in the Group. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education/Experience Requirements<br><br> Bachelor’s degree in Computer Science. At least 8 years’ experience in financial services with a specialization in web or mobile application development. Knowledge in . Net and Oracle PL/SQL Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements. Ability to design secure, highly scalable, end-to-end software solutions for complex implementations. Training courses and certification in systems technology, programming and banking software. Specific courses in IT security Architecture for web applications.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates QID (Back and Front) Birth Certificate

PURPOSE OF POSITION<br>Ensure sales objectives are reach and strategy implemented for the country. Develop sales through retail network. Identify business opportunities in the area of responsibility and ensure long term maximization of the Geberit position in these regions. Develop and implement consistent, transparent and effective sales policy.<br>A Retail Consultant is responsible to achieve sales objectives in terms of values and profitability; implement agreed retail strategy across the region, based in Doha, Qatar and supporting Qatar, Kuwait and Oman Retail business when needed. Identify business opportunities in his area of responsibility and cooperate with PM and Marketing departments to further grow our retail business. This position will be reporting to Head of Retail based in Dubai, UAE.<br>MAIN TASKS<br>Develop retail channel ensuring we achieve annual budget in terms of sales and profitability Establish productive, professional relationships with key personnel in assigned partners Ensures coverage of the whole market with displays of Geberit systems in compliance with corporate guidelines Monitor debtors to determine credit limits and evaluate risks Evaluate market potential and monitor competition in terms of products, activities, pricing. Align with PM and marketing to develop and execute appropriate business plan involving product and marketing strategy, distribution, pricing, communication, and promotions Performs products trainings and company presentations in selective partners and conveys Geberit USP in a clear way and motivational way<br><br>EDUCATION AND QUALIFICATION<br>1st education: degree in economics or sanitary technical education with additional education in sales/ economicsadditional education: degree in marketing or experience in retail in Sanitary marketspecial knowledge/ experience; experience in distribution<br><br><br>WE OFFER<br>A corporate culture based on our compass Flat hierarchies and a collegial environment Positive work-life balance Varied tasks and exciting projects<br><br>We offer you the prospects of a successful company and an extremely varied range of tasks. Are you interested? Then we look forward to receiving your detailed online application.<br><br>Job Type: Full-Time Contract: Permanent<br><br>Location: Doha

PURPOSE OF POSITION<br>Ensure sales objectives are reach and strategy implemented for the country. Develop sales through retail network. Identify business opportunities in the area of responsibility and ensure long term maximization of the Geberit position in these regions. Develop and implement consistent, transparent and effective sales policy.<br>A Retail Consultant is responsible to achieve sales objectives in terms of values and profitability; implement agreed retail strategy across the region, based in Doha, Qatar and supporting Qatar, Kuwait and Oman Retail business when needed. Identify business opportunities in his area of responsibility and cooperate with PM and Marketing departments to further grow our retail business. This position will be reporting to Head of Retail based in Dubai, UAE.<br>MAIN TASKS<br>Develop retail channel ensuring we achieve annual budget in terms of sales and profitability Establish productive, professional relationships with key personnel in assigned partners Ensures coverage of the whole market with displays of Geberit systems in compliance with corporate guidelines Monitor debtors to determine credit limits and evaluate risks Evaluate market potential and monitor competition in terms of products, activities, pricing. Align with PM and marketing to develop and execute appropriate business plan involving product and marketing strategy, distribution, pricing, communication, and promotions Performs products trainings and company presentations in selective partners and conveys Geberit USP in a clear way and motivational way<br><br>EDUCATION AND QUALIFICATION<br>1st education: degree in economics or sanitary technical education with additional education in sales/ economicsadditional education: degree in marketing or experience in retail in Sanitary marketspecial knowledge/ experience; experience in distribution<br><br><br>WE OFFER<br>A corporate culture based on our compass Flat hierarchies and a collegial environment Positive work-life balance Varied tasks and exciting projects<br><br>We offer you the prospects of a successful company and an extremely varied range of tasks. Are you interested? Then we look forward to receiving your detailed online application.<br><br>Job Type: Full-Time Contract: Permanent<br><br>Location: Doha

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p>The incumbent will be responsible for overseeing and leading IT Service Management program, functioning as an independent and objective body that reviews and evaluates ITD‘s Service Management operations and delivery within the GITD. The position ensures the management and employees are in compliance with ITSM rules and regulations, that IT policies and procedures are being followed, and that behaviour in the organization meets the bank’s Standards of Conduct. He / She will lead a successful transition of every system (or release of systems or upgrades) delivered by every ITD Program into Operational support at various endpoints</p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Develops initiates, maintains, and revises ITSM policies and procedures for ITD operation of Compliance of ITD delivery and its related activities to prevent unauthorized, or improper deployment of code base and ITD components </p><br><p>- Manages day-to-day operation of ITSM Program </p><br><p>- Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees </p><br><p>- Collaborates with other departments (Risk Management, Internal Audit, Employee Services) to direct compliance issues to appropriate existing channels for investigation and resolution Identifies potential areas of compliance vulnerability and risk </p><br><p>- Develops/implements corrective action plans for resolution of IT problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future </p><br><p>- Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers</p><br><p>- Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory </p><br><p>- Evaluating a service desk and assessing its efficiency Monitoring on time service desk problems and improving service methods to increase the service desk's productivity and customer service </p><br><p>- Monitoring department issues and client complaints to create methods to lessen recurring issues </p><br><p>- Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes Implements KPI’s and best practices for IT Service Management </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- Coordinate and act as the central point of contact between internal IT Compliance authorities in complying with various IT Compliance requirements </p><br><p>- Monitors, and as necessary, coordinates compliance, governance activities of ITD departments to remain abreast of the status of all compliance activities </p><br><p>- Ensures proper reporting of ITD violations or potential violations as appropriate and/or required </p><br><p>- Coordinate among different IT departments in design and development of relevant Service Management policies, standards, procedures, guidelines Ensure confidentiality, integrity and reliability of documentation within ITD </p><br><p>- Build and maintain strong and effective relationship with all other related departments and units in ensuring necessary alignment to the Group’s goals/ objectives </p><br><p>- Provide timely and accurate information to the external auditors, internal auditors and the Compliance function as and when required to assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Responsible for closing any audit gaps across the ITD with respect to IT processes, IT systems or people </p><br><p>- Assess the risks to ITD and prepare appropriate remediation plan as part of the IT risk management process </p><br><p>- Design, develop, implement and update policies, standards, procedures, guidelines, and system documentations as per requirements of Group ITD </p><br><p>- Fully understand the Group’s operating environment to ensure proper updates of existing manuals and documents to reflect system changes </p><br><p>- Ensure all policies, standards, procedures, guidelines and system documentations are implemented and followed as defined on a daily basis </p><br><p>- Act as an advisor to other departments within Group ITD, for accurate execution of IT policies, standards, procedures, guidelines and system documentations </p><br><p>- Act as the owner of all documentations within Group ITD, irrespective of the department handling it </p><br><p>- Adhere to QNB documentation standards in terms of order, clarity, conciseness, style, and terminology </p><br><p>- Review project documentation produced by other departments within ITD to ensure compliance with existing documentation standards </p><br><p>- Interview concerned IT personnel and read journals and other material to become familiar with the software product technologies on Service Management lines of business </p><br><p>- Take responsibility of the closure of all audit terms with respect to Group ITD’s documentations</p><br><p><strong>D. Learning &amp; Knowledge:</strong></p><br><p>- Possess a high degree of knowledge and expertise in professional IT documentation</p><br><p>- Identify areas for professional development of self and act to enhance professional development of self and others </p><br><p>- Manage a team of technical ITSM analysts, Release management leads </p><br><p>- Ensure implementations are traceable, secure and that only correct, authorized and tested versions are installed and maintained in knowledge base </p><br><p>- Agree the exact content and roll-out plan for the release, trough liaison with Change Management </p><br><p>- Train new employees in ITSM procedures </p><br><p>- Ensure that master copies of all software are secure and that the configuration management database is updated </p><br><p>- Ensure that all hardware being rolled out or changed is secure and traceable, using the service of configuration management Work with the relevant coordinators, SMEs and analysts to ensure the design build and test processes are successful </p><br><p>- Must have in-depth knowledge of service management (ITIL v3) and related technologies Proactively identify areas for professional development of self and undertake development activities. </p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br> <br> <br><br> Education/Experience Requirements: <br> <p>- Bachelor’s degree university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred </p><br><p>- At least 8 years of relevant experience, preferably within a highly rated international bank. </p><br><p>- Experience in documentations related IT service management, IT governance, information security, technical documentation of IT systems</p><br> <br> <br> </div>

Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Associate - Public Equities and Fixed Income Research.<br>Job Purpose:We are currently seeking to recruit an experienced Equity Associate to join our Doha based Investments Team. The new team member will report to the Portfolio Manager and will assist in the day to day management of the equity investments by conducting research, generating investment ideas and monitoring positions.<br>Specific Accountability:Assist the portfolio manager by providing industry insight, bottom-up fundamental research and actionable stock recommendations using expertise to positively impact performance of the equity investments. Conduct primary and secondary research. Perform complex financial modeling and valuation. Assist in developing investment strategies and build asset-allocation models to maximize performance and manage risk. Generate periodic reports on portfolio performance/ return attribution analysis/ benchmarking. Daily monitoring of portfolio holdings for corporate actions and relevant events; liaise with back office and risk management teams. Preparing material for presentation of investment opportunities and regular updates to management. Develop and sustain frequent contacts with management teams and industry sources utilizing company/industry publications, sell-side analysts, etc to drive insights. Assist with daily trading execution and documentation.<br>Qualifications & Experience:A generalist with experience in Equity Research MENA exposure is a plus but not mandatory. Solid quantitative and qualitative analytical skills and strong excel modeling skills. Proven interpersonal skills with ability to work as part of a team and enjoy contributing in a cooperative and entrepreneurial environment. Strong communication skills - able to communicate clearly and succinctly, both verbally and in writing. Capable of developing independent opinion and defending own views. Experience using Bloomberg. Advanced Excel skills. Post Graduate Degree in a relevant discipline. A CA/CFA is highly desirable. Arabic speaking is a plus, but not necessary.

Role Objective<br>We are looking for an experienced IBM ACE Senior Developer with strong expertise in enterprise integration, API management, middleware solutions, IBM App Connect Enterprise (ACE), and IBM MQ. The role involves designing, developing, testing, deploying, and supporting scalable and secure integration solutions.<br>Key Responsibilities Integration Development Develop and optimize integration flows using IBM ACE/IIB. Integrate applications, databases, and services using REST, SOAP, JSON, XML, and IBM MQ. Develop reusable and scalable integration components. System Design & Analysis Translate business requirements into technical integration solutions. Collaborate with Business Analysts, Architects, and technical teams. Ensure solutions align with enterprise architecture standards. Testing & Quality Perform unit testing, integration testing, debugging, and defect resolution. Work with QA teams to ensure solution quality, reliability, and performance. Deployment & Support Manage deployments across Development, QA, and Production environments. Monitor integration flows, troubleshoot production issues, and optimize performance. Collaboration & Documentation Work closely with business users, architects, operations teams, consultants, and vendors. Provide technical guidance and follow coding standards. Maintain technical documentation and ensure compliance with security and organizational standards. Support the complete Software Development Life Cycle (SDLC). Required Qualifications & Experience B. Tech in Electronics & Communication Engineering or equivalent.10+ years of hands-on experience in enterprise integration. Strong experience in IBM App Connect Enterprise (ACE) and IBM MQ. Experience delivering integration solutions across domains such as banking, insurance, reinsurance, and logistics. International project/client-site experience is preferred. Technical Skills IBM App Connect Enterprise (ACE), IBM Integration Bus (IIB), Web Sphere Message Broker. IBM MQ and asynchronous messaging. ESQL and basic Shell scripting. REST APIs, SOAP services, and Microservices. XML, JSON, DFDL, CSV, MRM, ISO8583, and XMLNSC. Data mapping, schema design, and validation. Jenkins, Git, CI/CD, and Dev Ops. Unit and integration testing. SOAPUI and Postman. Basic knowledge of Oracle, SQL Server, and MySQL. Basic knowledge of AIX/Linux. Basic understanding of IBM API Connect and frontend technologies. Key Competencies Strong analytical and problem-solving skills. Excellent communication and stakeholder management. Customer-focused and collaborative approach. Process improvement and quality orientation. Creativity and innovation. Ability to manage conflicts and resolve technical issues effectively.

About The Job<br><br>Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Associate – Public Equities and Fixed Income Research.<br><br>Job Purpose<br><br>We are currently seeking to recruit an experienced Equity Associate to join our Doha based Investments Team. The new team member will report to the Portfolio Manager and will assist in the day to day management of the equity investments by conducting research, generating investment ideas and monitoring positions.<br><br>Specific Accountability<br><br>Assist the portfolio manager by providing industry insight, bottom-up fundamental research and actionable stock recommendations using expertise to positively impact performance of the equity investments. Conduct primary and secondary research. Perform complex financial modeling and valuation. Assist in developing investment strategies and build asset-allocation models to maximize performance and manage risk. Generate periodic reports on portfolio performance/ return attribution analysis/ benchmarking. Daily monitoring of portfolio holdings for corporate actions and relevant events; liaise with back office and risk management teams. Preparing material for presentation of investment opportunities and regular updates to management. Develop and sustain frequent contacts with management teams and industry sources utilizing company/industry publications, sell-side analysts, etc to drive insights. Assist with daily trading execution and documentation.<br><br>Qualifications & Experience<br><br>A generalist with experience in Equity Research MENA exposure is a plus but not mandatory. Solid quantitative and qualitative analytical skills and strong excel modeling skills. Proven interpersonal skills with ability to work as part of a team and enjoy contributing in a cooperative and entrepreneurial environment. Strong communication skills – able to communicate clearly and succinctly, both verbally and in writing. Capable of developing independent opinion and defending own views. Experience using Bloomberg. Advanced Excel skills. Post Graduate Degree in a relevant discipline. A CA/CFA is highly desirable. Arabic speaking is a plus, but not necessary.

About The Job<br><br>Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Associate – Public Equities and Fixed Income Research.<br><br>Job Purpose<br><br>We are currently seeking to recruit an experienced Equity Associate to join our Doha based Investments Team. The new team member will report to the Portfolio Manager and will assist in the day to day management of the equity investments by conducting research, generating investment ideas and monitoring positions.<br><br>Specific Accountability<br><br>Assist the portfolio manager by providing industry insight, bottom-up fundamental research and actionable stock recommendations using expertise to positively impact performance of the equity investments. Conduct primary and secondary research. Perform complex financial modeling and valuation. Assist in developing investment strategies and build asset-allocation models to maximize performance and manage risk. Generate periodic reports on portfolio performance/ return attribution analysis/ benchmarking. Daily monitoring of portfolio holdings for corporate actions and relevant events; liaise with back office and risk management teams. Preparing material for presentation of investment opportunities and regular updates to management. Develop and sustain frequent contacts with management teams and industry sources utilizing company/industry publications, sell-side analysts, etc to drive insights. Assist with daily trading execution and documentation.<br><br>Qualifications & Experience<br><br>A generalist with experience in Equity Research MENA exposure is a plus but not mandatory. Solid quantitative and qualitative analytical skills and strong excel modeling skills. Proven interpersonal skills with ability to work as part of a team and enjoy contributing in a cooperative and entrepreneurial environment. Strong communication skills – able to communicate clearly and succinctly, both verbally and in writing. Capable of developing independent opinion and defending own views. Experience using Bloomberg. Advanced Excel skills. Post Graduate Degree in a relevant discipline. A CA/CFA is highly desirable. Arabic speaking is a plus, but not necessary.

Location: Qatar<br><br>Reports To: Lead E&I Planning<br><br>Job Purpose<br><br>We are seeking an experienced Instrument Planner to provide maintenance planning support to the Asset Maintenance Team, ensuring effective planning and resource allocation for maintenance activities. The role is responsible for optimizing maintenance execution, improving equipment reliability, and supporting the safe and efficient operation for onshore facilities.<br><br>Key Responsibilities<br><br>Develop and execute maintenance plans in alignment with maintenance KPIs and operational objectives. Prepare detailed scopes of work for maintenance work orders and ensure readiness prior to execution. Review and allocate required resources, including manpower, materials, tools, equipment, contracts, and logistics support. Perform daily review of maintenance notifications and work orders to ensure planning accuracy, realistic completion timelines, and elimination of duplicate work requests. Ensure all costs related to maintenance activities are captured and approved within work orders. Maintain compliance with company maintenance standards, procedures, and policies. Raise and manage SAP Master Data Governance (MDG) requests related to incorrect or missing Bill of Materials (BOM) information. Prepare Material Return to Stock (MRS) documentation for surplus and unused materials. Coordinate monthly Preventive Maintenance (PM) reviews and develop plans at least 12 weeks ahead of schedule. Maintain and update SAP PM task lists for routine and recurring maintenance activities. Support work order close-out activities, including Technical Completion (TECO) in SAP. Collaborate closely with Maintenance Supervisors, Senior Planners, Schedulers, System Analysts, Engineering, Projects, and Supply teams.<br><br>Requirements<br><br>Education<br><br>Higher National Diploma (HND) or equivalent qualification in Engineering.<br><br>Experience<br><br>Minimum 7 years of maintenance planning/scheduling experience within the oil & gas, LNG, petrochemical, or process industries. At least 3 years of dedicated experience in maintenance planning and/or scheduling roles. Proven experience supporting maintenance activities for onshore processing facilities, LNG plants, refineries, petrochemical plants, or similar industrial assets. Experience using SAP PM for maintenance planning, work order management, preventive maintenance, and reporting.<br><br>Technical Skills<br><br>Strong knowledge of maintenance planning and scheduling processes. Proficiency in SAP PM and maintenance management systems. Good understanding of maintenance workflows, preventive maintenance programs, BOM management, and work order lifecycle. Strong planning, organizational, and coordination skills. Excellent communication skills in English, both written and verbal. Good computer literacy and reporting capabilities.

Group Performance Director (with CFO background)<br>ABOUT THE ROLEThe Group Performance Director is responsible for strategically overseeing and enhancing the Group's operational and financial performance and efficiency of the TMT Vertical. Reporting regularly to executive leadership, the role involves monitoring key performance metrics, analysing financial and operational data to identify and resolve issues, and ensuring adherence to quality standards. The Director leads the implementation of best practices and drives continuous improvement; effective communication with stakeholders and budget management are also critical components. Given the strong financial dimension of the role, the Director is expected to bring a CFO-level command of financial performance management, business modelling, and risk management, combined with substantive experience in telecom service provider operations. Ultimately, the Director ensures the delivery of high-quality services and supports the company's business goals.<br>JOB RESPONSIBILITIESContribute to the creation and execution of strategies for improving shareholder value across the Group, translating network and service performance improvements into revenue growth and net profit gains. Establish and track key performance indicators (KPIs) — including network availability, quality of service (QoS), customer experience (QoE), and churn — to meet quality standards and SLAs across business units. Contribute to the overall growth of the Group by examining network, service, financial, and commercial performance data, identifying trends, issues, and areas for improvement across entities. Oversee network capacity planning and demand forecasting to maintain optimal performance during peak and varying demand levels, proactively flagging capacity risks and coordinating scalable solutions with network operations teams. Prepare and present detailed performance reports — covering network performance, service delivery, financial results, and commercial KPIs — to senior management, the Board, and other stakeholders. Lead digital performance transformation by continuously enhancing performance processes, network operations methodologies, and OSS/BSS systems and tools, while optimising costs across the Group. Liaise with internal departments — including finance, network operations, customer experience, commercial, and IT — as well as local partners and stakeholders Group-wide to align on performance objectives and resolve service issues. Oversee the budget for performance-related initiatives, applying CFO-level financial rigour to ensure cost-effective solutions and resource optimisation. Analyse market trends, competitor network and service offerings, and customer behaviour to identify opportunities and risks, and to secure business continuity for the Group. Partner with the Finance function on financial modelling, budgeting, and risk management matters affecting Group performance.<br>JOB KNOWLEDGE & SKILLSFinancial Management & CFO Expertise (Mandatory): Demonstrated CFO-level financial management expertise, including financial modelling, budgeting, risk management, and IFRS-based reporting. Performance Analytics & Data Interpretation: Proficiency in analysing and interpreting Group-wide performance metrics and operational data. Business Systems & Process Understanding: Strong understanding of business systems, protocols, and technologies across the Group. Capacity Planning & Forecasting: Skills in forecasting, planning, and optimising operational capacity. Stakeholder Reporting & Communication: Excellent skills in reporting performance and financial insights to stakeholders, senior management, and the Board. Regulatory Compliance & ERP/SAP Proficiency: Understanding of industry standards and regulatory requirements, supported by ERP knowledge, preferably SAP functional skills.<br>JOB EXPERIENCECFO background (Mandatory): Prior experience as a Chief Financial Officer or in a senior finance leadership role, with a demonstrated track record of driving performance through financial management, business modelling, and risk management. Telecom Service Provider experience (Mandatory): Minimum 15 years of progressive experience within telecom service providers (mobile and/or fixed network operators), with exposure to performance management, network operations, finance, or service quality functions in fast-evolving digital markets. Experience limited to mobile device/handset manufacturers or vendors does not meet this requirement. Russian language (Mandatory): Fluency in Russian, in addition to English, to operate effectively across CIS and Central Asian markets. At least 10 years in a senior management or leadership role, with a demonstrated track record of leading performance management, finance, business excellence, or network/service quality functions at a Group or multi-entity level, ideally including exposure to markets undergoing major digital transformation such as 5G rollout, cloud adoption, and cybersecurity enhancement. Proven experience defining, cascading, and tracking KPIs and SLAs across multiple business units or operating companies; experience in Kazakhstan, Central Asia, or comparable emerging digital markets is a strong advantage. Experience within diversified Holding company structures, overseeing performance across multiple business verticals or clusters, is a strong advantage (Preferred). Professional accounting or finance qualification (e.g. CPA, CFA, ACCA) is an advantage.<br>EDUCATIONMaster's degree in Business Administration, Finance, Economics, or a related field Bachelor's Degree in Computer Science, Engineering, Economics, or a related field<br>LANGUAGESEnglish — fluent (Mandatory) Russian — fluent (Mandatory)<br>COMPETENCIESAgility, AI Fluency, Build High-Performing Teams, Build Process and Systems, Business Acumen, Data Analysis and Reporting, Drive Cost Optimization, Financial Management & Risk Control, Leadership, Objective & KPI Formulation, Performance Result Analysis & Reporting, Provide Direction, Quality, Resilience, Speed of Execution, Stakeholder Engagement & Communication.<br>If you combine CFO-level financial leadership with deep telecom operator expertise, we'd love to hear from you.

About Us:<br>MBG Corporate Services is an international Business Advisory organization supporting clients across Asia, Europe and the Middle East, providing sustainable solutions and strategies that drive business transformation.<br>Established in 2002 and headquartered in Singapore, we are a 450-strong member team that operates out of Europe, the Middle East and Asia, in our network of 16 global offices spread across 6 countries. Our experience of nearly two decades has enabled us to serve over 3,000 clients globally. We are proud to be working with 100 of the Fortune 500 companies across the Middle East, Europe, Japan, China, Singapore and India, as well as several other reputed local family business groups.<br>Role Requirements:A Business Development Manager (BDM) is a professional responsible for identifying business opportunities, building and maintaining relationships with clients, and driving the growth of a company.<br>Responsibilities:<br>Market Research: Conducting market research to identify potential clients , generating leads. Lead Generation: Identifying and qualifying leads for potential business opportunities. This involves networking, cold calling, and using various marketing strategies. Relationship Building: Establishing and maintaining strong relationships with clients, partners, and other stakeholders. This includes effective communication and understanding the needs of the clients. Proposal Development: Creating and presenting proposals to clients that outline the benefits of a product or service in collaboration with technical team. This involves understanding client needs and aligning them with the company's offerings. Negotiation: Negotiating terms and conditions with clients to close deals. This may include pricing, delivery schedules, and other contract terms. Collaboration: Collaborating with internal teams, such as marketing, sales, and product development, to ensure a cohesive and effective approach to business development. Reporting: Providing regular reports to the management team on business development activities, progress, and results.<br>Desired Profile:<br>Strong Background of generating self Corporate / B2B leads,Strong network of clients within Qatar Cold Calling Excellent verbal and written communication skills Demonstrates creative thinking, initiative and rigorous analysis in solving business problems Works well in a team-oriented environment as well as independently<br>Qualifications: Economics / Business Management / Finance Graduate / CFA / MBA. Research and Business Consulting experience preferred.

V Mall is looking for a Director of Strategic Partnerships to lead and expand our commercial relationships with major retail groups, brands, malls, and strategic partners across Qatar.<br>We are building a next generation digital retail ecosystem that connects leading retailers, brands, and customers through one integrated platform., and we are looking for a senior commercial leader who understands the retail market, knows how to open the right doors, and can turn strategic conversations into long term partnerships.<br>Key Responsibilities:<br>* Lead V Mall’s strategic partnership and commercial expansion strategy.* Build and manage relationships with major retail groups, brands, malls, and key decision-makers.* Identify, approach, negotiate, and close high-value B2B partnerships.* Develop a strong pipeline of strategic retail partners and drive agreements from initial contact through signing.* Represent V Mall in senior-level meetings and commercial negotiations.* Structure partnership proposals and commercial terms that create value for both V Mall and its partners.* Work directly with the Founder and leadership team on market expansion and commercial strategy.* Support V Mall’s growth across Fashion, Beauty, Luxury, Electronics, Lifestyle, Home and other retail categories.* Build the foundation for future regional partnerships and GCC expansion.<br>What We’re Looking For:<br>* 5+ years of experience in Commercial, Business Development, Strategic Partnerships, Retail Management, Key Accounts, or related leadership roles.* Strong experience within the Qatar retail market.* Previous experience with leading retail groups, malls, major brands, luxury groups, or large consumer businesses is highly preferred.* An established professional network within Qatar’s retail industry is a major advantage.* Proven ability to negotiate and close B2B commercial agreements.* Strong understanding of retail economics, commercial terms, margins, and partnership structures.* Excellent communication, negotiation, and relationship-management skills.* Entrepreneurial mindset and ability to operate in a fast-growing environment.* Arabic and English are preferred.<br>This is not a traditional sales role.<br>We are looking for a senior commercial leader who can help shape V Mall’s retail ecosystem, establish relationships with the market’s leading players, and play a key role in the company’s next stage of growth.

About Us:<br>Qatar Insurance Company Q. S. P. C (QIC, QIC Group) is a publicly listed insurer with a consistent performance history of over 59 years and a global underwriting footprint. Founded in 1964, QIC was the first domestic insurance company in the State of Qatar. Today, QIC is the market leader in Qatar and a dominant insurer in the GCC and MENA regions. QIC is one of the largest insurance companies in the MENA region in terms of written premium and total assets and is listed on the Qatar Stock Exchange and has a market capitalization in excess of QAR 7 billion. QIC is also the first digital insurance company in Qatar and was crowned as the best online insurance company in the Middle East at the Global Banking & Finance Review Awards 2022.<br><br>Position Overview:<br>We are seeking a talented and motivated Data Scientist to join our Group Actuarial team.<br>Develop and deploy data-driven solutions using R, RShiny, Python, and SQL to analyze and interpret complex datasets.<br>Utilize Large Language Models (LLMs), Optical Character Recognition (OCR) and Web Scrappingtechnologies to extract, analyze, and model unstructured data.<br>Work with cloud platforms, particularly Google Cloud Platform (GCP) and Azure, to design scalableand efficient data pipelines and environments.<br>Leverage analytics: Mathematics and Statistics, modelling and modern machine learningtechniques, Optimization.<br>Understand complex databases and perform data management, cleaning, transformation andvisualization.<br>Build intuitive user interfaces using tools such as Shiny or Dash, enabling non-technical users toeasily interact with predictive models and analytics dashboards.<br>Create and maintain predictive analytics models, dashboards, automation program and other datadriven tools for technical teams and business stakeholders.<br>Stay up to date with the latest developments in data science, cloud computing, and AI tocontinuously improve data products.<br>Knowledge of actuarial concepts is a plus.<br>Qualifications and Experience:<br>• Advanced University degree (Master’s preferred) in Mathematics, Statistics, Computer Science, Economics, Actuarial or any related field.<br>• Minimum 3-5 years of relevant experience (experience level depending on the profile)

About Us:<br>MBG Corporate Services is an international Business Advisory organization supporting clients across Asia, Europe and the Middle East, providing sustainable solutions and strategies that drive business transformation.<br>Established in 2002 and headquartered in Singapore, we are a 450-strong member team that operates out of Europe, the Middle East and Asia, in our network of 16 global offices spread across 6 countries. Our experience of nearly two decades has enabled us to serve over 3,000 clients globally. We are proud to be working with 100 of the Fortune 500 companies across the Middle East, Europe, Japan, China, Singapore and India, as well as several other reputed local family business groups.<br>Role Requirements:A Business Development Manager (BDM) is a professional responsible for identifying business opportunities, building and maintaining relationships with clients, and driving the growth of a company.<br>Responsibilities:<br>Market Research: Conducting market research to identify potential clients , generating leads. Lead Generation: Identifying and qualifying leads for potential business opportunities. This involves networking, cold calling, and using various marketing strategies. Relationship Building: Establishing and maintaining strong relationships with clients, partners, and other stakeholders. This includes effective communication and understanding the needs of the clients. Proposal Development: Creating and presenting proposals to clients that outline the benefits of a product or service in collaboration with technical team. This involves understanding client needs and aligning them with the company's offerings. Negotiation: Negotiating terms and conditions with clients to close deals. This may include pricing, delivery schedules, and other contract terms. Collaboration: Collaborating with internal teams, such as marketing, sales, and product development, to ensure a cohesive and effective approach to business development. Reporting: Providing regular reports to the management team on business development activities, progress, and results.<br>Desired Profile:<br>Strong Background of generating self Corporate / B2B leads,Strong network of clients within Qatar Cold Calling Excellent verbal and written communication skills Demonstrates creative thinking, initiative and rigorous analysis in solving business problems Works well in a team-oriented environment as well as independently<br>Qualifications: Economics / Business Management / Finance Graduate / CFA / MBA. Research and Business Consulting experience preferred.

???? Welcome to Your Next Adventure!<br><br>The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem.<br><br>This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards.<br><br>The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets.<br><br>???? What You’ll Get Your Hands On<br><br> Grocery Operations<br><br>Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners.<br><br>Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations<br><br>Own the operational performance of laundry partners and end-to-end laundry order flow.<br><br>Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations<br><br>Own the operational execution of ticketing services, events, bookings, and related customer experiences.<br><br>Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism.<br><br>Additional Verticals And Business Areas<br><br>Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas:<br><br> Retail Operations<br><br>For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners.<br><br>Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations<br><br>Own the overall marketplace health across multiple verticals.<br><br>Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations<br><br>Lead operational readiness for new Snoonu verticals before launch.<br><br>Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear.<br><br>????‍♂️ The Magic You Bring<br><br>Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!