E-marketing Jobs in Qatar
4034 Jobs Found
<p>The Senior Cybersecurity Accreditation Auditor is responsible for delivering day-to-day accreditation services and ensuring that assessments of third parties are conducted in a fair, consistent, and objective manner. The role focuses on evaluating compliance with national and international cybersecurity standards, managing accreditation applications, and maintaining the integrity of the accreditation process. It also supports continuous improvement of accreditation frameworks, tools, and methodologies aligned with national cybersecurity requirements.
Key Responsibilities:
Responsible for the conduct of the day to day of accreditation services.
Maintain detailed and organized records of the accreditation process, ensuring accuracy and completeness.
Ensuring that the highest standards of competence and impartiality are maintained, and that consistency is achieved across accreditation activities;
Undertake compliance activities against security standards.
Operational role, to manage national accreditation scheme applications.
Document observations/findings in such a manner that they are clearly understandable and traceable and are based on objective evidence.
Develop and maintain accreditation procedures and required tools based on National Information Security Compliance framework.
Maintain impartiality, confidentiality and to declare any potential conflicts of interest that might jeopardize an objective assessment as required.
Perform periodic surveillance accreditation assessment on Third parties to monitor and review compliance.
Develop measurement and compliance mechanisms & tools to monitor improvements.
Knowledge of various international standards, regulation, and best practices, (ISO27001, OWASP, PTES, SOC CMM etc.) and implementation experience against at least one.
Knowledge of Local Laws & Regulations in different sectors: Cybercrime, PDPPL, eCommerce, etc.
Knowledge about national cyber security standards and frameworks (NIA, CSF…)
Stay up to date with the latest developments in security, emerging threats, and evolving technology to ensure the accreditation process remains relevant.
Manage the external communication during the assessment: from the application till the issue of decision.
Act as escalation point of contact for accreditation issues/requests.
Team player who collaborates with the team to maintain, improve the accreditation program.
</p><p><strong>Desired Candidate Profile</strong></p><p>Education & Experience:
Bachelor’s degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or equivalent.
Minimum 12 years of experience in Information Security, Cybersecurity, Risk Assessment, or Assurance.
Hands-on experience in information security auditing, accreditation, or cybersecurity management.
Experience in cybersecurity consulting or implementation aligned with national/international standards is an advantage.
Certifications (Preferred):
NIA Certified Auditor, CISSP, CISA, CISM, ISO 27001 Lead Auditor or equivalent.
Technical Skills:
Strong knowledge of cybersecurity frameworks and standards (ISO 27001, NIST, NIA, OWASP, PTES, SOC-CMM, etc.).
Understanding of accreditation standards (ISO/IEC 17011, ISO/IEC 17025) and certification processes.
Experience in risk assessment and audit methodologies.
Knowledge of national cybersecurity laws and regulations (e.g., Cybercrime laws, data protection, eCommerce regulations).
Strong awareness of third-party audit and certification practices.
Ability to assess security controls and compliance against formal schemes objectively.
Core Skills:
Strong analytical thinking and problem-solving abilities.
Excellent technical report writing and documentation skills.
Ability to communicate clearly with technical and senior executive stakeholders.
Experience in delivering workshops, training, or knowledge-sharing sessions.
Strong attention to detail and ability to work under pressure and tight deadlines.
Behavioral Competencies:
Strong teamwork and collaboration skills.
High level of integrity, impartiality, and professionalism.
Ability to manage multiple stakeholders and competing priorities.
Strong interpersonal and communication skills.
Proactive, self-driven, and able to work independently with minimal supervision.
</p>
<h2 class="h5">Job description</h2>
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<p>Note: This profile provides a market aligned view of this job’s typical core requirements, informed by Korn Ferry’s Success Profile methodology, and will evolve over time.</p><br><p>Please note, the grade and content for this Job may be subject to change. This will be reviewed and updated in system by the end of Q4. Delivers experienced quality guidance that supports effective delivery and consistent functional practice. Executes a wide range of quality activities that strengthen compliance, assurance and operational reliability. Reinforces adoption of GHD quality systems through accurate application of standards and tools. Develops capability by expanding advisory scope and strengthening professional judgement.</p><br><strong>Responsibilities</strong><p>Responsibilities describe the typical accountabilities and scope of work for this job, while recognising that individual objectives are set with the manager and may vary over time.</p><br><ul><li><strong>Audit Compliance:</strong> Manage a portfolio of audit assignments. Ensure that the team plans and delivers audits that cover identified risk areas, and that appropriate corrective actions are agreed on with auditees. Resolve issues arising from audits and refer serious or contentious issues to the audit program leader.</li><li><strong>Document Preparation:</strong> Edit document in line with organizational style guidelines and prepare information for publication.</li><li><strong>Information and Business Advice:</strong> Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.</li><li><strong>Personal Capability Building:</strong> Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.</li><li><strong>Quality Assurance Testing:</strong> Validate and interpret complex test data to evaluate and recommend the suitability of nonstandard materials or components. </li><li><strong>Quality Assurance Testing Design:</strong> Develop and validate complex new test methods and procedures for a product or operations segment, incorporating new technologies and meeting changing organizational, customer, and/or regulatory requirements.</li><li><strong>Quality Management System:</strong> Contribute to the identification and evaluation of current policies and business processes that are in the scope of the quality management system (QMS); contribute to the design of the QMS; provide specialist quality management input to the drafting of new policies and procedures and the design of business processes; contribute to the quantification of the costs and business benefits of change.</li><li><strong>Work Scheduling and Allocation:</strong> Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.</li></ul><strong>Competencies</strong><p>Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.</p><br><ul><li><strong>Financial Acumen</strong> – Interprets and applies key financial indicators to make better business decisions. For example, swiftly assembles and fluently interprets the financial data and metrics relevant to the role. Draws rich insights from financial and quantitative data. Adheres to relevant budgetary guidelines.</li><li><strong>Instills Trust</strong> – Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.</li><li><strong>Manages Complexity</strong> – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.</li><li><strong>Optimizes Work Processes</strong> – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.</li><li><strong>Situational Adaptability</strong> – Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.</li><li><strong>Tech Savvy</strong> – Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.</li></ul><strong>Skills</strong><p>Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.</p><br><ul><li><strong>Assessment</strong> – Works at an advanced level to assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations. Typically works independently and provides guidance.</li><li><strong>Auditing</strong> – Works with full competence to conduct audits, identifying exceptions, and developing specific solution or recommendations. Typically works without supervision and may provide technical guidance.</li><li><strong>Compliance software</strong> – Works with full competence to automate compliance tasks, maintain regulatory compliance, and generate reports for auditing purposes. Typically works without supervision and may provide technical guidance.</li><li><strong>Data Collection and Analysis - Quality Assurance</strong> – Works at an advanced level to collect, process, and analyze quality assurance data to ensure product and service excellence. Typically works independently and provides guidance.</li><li><strong>Data Management Techniques - Quality Assurance</strong> – Works at an advanced level to collect, analyze, and interpret quality data from various sources to identify trends, monitor defect rates, assess process effectiveness, and ensure adherence to quality standards and procedures. Typically works independently and provides guidance.</li><li><strong>Planning and Organizing</strong> – Works at an advanced level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works independently and provides guidance.</li><li><strong>Policy and procedures</strong> – Works at an advanced level to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Typically works independently and provides guidance.</li><li><strong>Procurement Quality Management</strong> – Works at an advanced level to design, implement and manage procurement quality control systems. Typically works independently and provides guidance.</li><li><strong>Project Quality Management</strong> – Works at an advanced level to establish and manage the quality policies, procedures, and responsibilities for a project or program that satisfies the needs for which it was undertaken. Typically works independently and provides guidance.</li><li><strong>Project Testing</strong> – Works at an advanced level to design, create and administer the test scripts associated with the delivery of the project, ensuring that the requirements are being met from a functional, design and user experience perspective. Typically works independently and provides guidance.</li><li><strong>Quality Assurance Methodologies</strong> – Works at an advanced level to implement rigorous quality assurance processes and procedures to ensure compliance with regulatory standards and adherence to good practices. Typically works independently and provides guidance.</li><li><strong>Quality System Management</strong> – Works with full competence to manage the quality management system. Typically works without supervision and may provide technical guidance.</li><li><strong>Requirements Creation and Verification</strong> – Works at an advanced level to create the rules for requirements and design quality, perform verification activities, and maintain quality control. Typically works independently and provides guidance.</li><li><strong>Review and Reporting</strong> – Works at an advanced level to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works independently and provides guidance.</li><li><strong>Systems and Tools - Quality Assurance</strong> – Works at an advanced level to effectively utilize quality management software, testing tools, and other relevant technologies to identify, track, and resolve defects, ensuring adherence to quality standards and procedures. Typically works independently and provides guidance.</li></ul><strong>Education</strong><ul><li>Bachelor's Degree or Equivalent Level</li></ul><strong>Experience</strong><ul><li><strong>General Experience:</strong> Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level. (Over 6 years to 10 years)</li><li><strong>Managerial Experience:</strong> Basic experience of coordinating the work of others (4 to 6 months)</li></ul><br> </div>
<p>We re seeking an experienced and friendly female instructor, who can teach across multiple modalities, to join a premium and spacious studio in Qatar. If you re committed to delivering exceptional fitness experiences and inspiring clients to achieve their goals, this is the perfect opportunity for you! The Package: - tax-free monthly salary up to 10,000 QAR (approximately US$ 2,747) depending on experience - Group Class commission based on attendance - medical insurance - visa - Company accommodation available - transportation allowance - paid annual leave - annual flights - facility access - Beauty bar discount - relocation flight - uniform: t-shirts and jacket - Training opportunities</p><p><b>Duties & Responsibilities:</b></p><ul><li>Plans, leads, and performs a wide variety of fitness and activity classes around the specific vision and strategy of the gym.</li><li>Sets up and monitors classes and personal training sessions.</li><li>Distributes online information, if appropriate, and answers questions from clients. Tracks & monitors client s fitness progression and whether it is in line with goals initially set.</li><li>Promote and sell group classes and Personal Training for the gym project only exclusivity contract.</li><li>Maintain a client base by selling the minimum level of new class passes, membership, and personal training session packages as determined by the management team.</li><li>Assist in membership management and data collection</li><li>Maintains professional and technical knowledge about exercise, health, and fitness by remaining current with trends in the industry.</li><li>Contributes top team effort by accomplishing results as needed.</li><li>Ensures that safety and injury prevention policies and procedures are adhered to by clients; reports accidents and prepares accident reports as required.</li><li>Performs miscellaneous job-related duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications, Experience, Knowledge & Skills:</p><ul><li>Minimum 3 years experience</li><li>Hold a valid CPR and first aid certification</li><li>Two or more of the following certifications:<ul><li>Lagree Certification</li><li>Mat Pilates</li><li>Barre</li><li>Rhythm Cycle / Indoor Cycling</li><li>Stretch</li><li>Bootcamp / Functional / HIIT Training</li><li>Yoga</li></ul></li><li>Understanding movement screenings in body composition measurements</li><li>Good understanding of digital gym schedule management</li><li>English speaking (Conversational level at a minimum - able to communicate clearly)</li><li>Energetic, Inspiring, Friendly, Engaging & Social</li></ul>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Digital Learning Specialist is responsible to design, develop and deploy digital learning solutions, to help the team deliver effective sessions, applying relevant instructional design and adult learning principles, in compliance with the departmental goals and standards.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Develop and implement digital learning strategies and initiatives to enhance employee learning and development opportunities.</p><br>
<p>Research and evaluate digital learning technologies, platforms, and tools to identify the most effective solutions for delivering training content.</p><br>
<p>Create engaging and interactive digital learning materials, including e-learning modules, videos, and simulations, to support a variety of learning needs and preferences.</p><br>
<p>Collaborate with subject matter experts and instructional designers to design and develop digital learning content that aligns with learning objectives and organizational goals.</p><br>
<p>Manage the digital learning platform, including content management, user administration, and technical support, to ensure a seamless learning experience for employees.</p><br>
<p>Monitor and analyze learner engagement and performance data to evaluate the effectiveness of digital learning programs and make data-driven improvements.</p><br>
<p>Provide training and support to employees and managers on using digital learning platforms and tools effectively.</p><br>
<p>Stay informed about emerging trends and best practices in digital learning and instructional design to continuously improve digital learning offerings.</p><br>
<p>Partner with HR and business leaders to identify learning needs and priorities, and to develop digital learning solutions that support talent development and business goals.</p><br>
<p>Promote a culture of continuous learning and development by advocating for the use of digital learning tools and resources throughout the organization.</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Experience with onboarding and integration of LXPs such as Degreed Cornerstone, 360Learning</p><br> <p>Operational knowledge of photo and video editing software and tools, visual design skills (Storyline, Articulate, Brainshark, Adobe Learning Manager) and ability to storyboard.</p><br> <p>Solid knowledge of course delivery platforms (i.e., Zoom, Webex, Got Training, Teams) and at least one Learning Management System (preferably SAP)</p><br> <p>Working knowledge of digital authoring tools like Adobe Premiere Pro, Screen flow.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Leadership_321977503<br>Agility<br>AI Fluency<br>Resilience<br>Quality_321977507<br>WBT (Web-based training) L3<br>Industry Solutions/SAP for Industries Learning Solution (LS) L3<br>SAP ERP Human Resources L3<br>Deep Learning Algorithms L3<br>eLearning Concepts L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Public Relations Manager is responsible to lead and manage the organization's public relations efforts, ensuring effective communication with the media, stakeholders, and the public. This role involves developing and implementing strategic PR initiatives to enhance the organization's reputation, promote its brand, and manage public perception. Additionally, the Senior PR Manager oversees the creation of press releases, media kits, and other communication materials, as well as coordinating media relations activities, such as interviews and press conferences. They play a crucial role in crisis management, reputation management, and maintaining positive relationships with key stakeholders.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Design programs to create and maintain a positive image of the corporation to the external publics.</p><br> <p>Manage the dissemination of information with targeted publics through appropriate channels in line with the organization’s mission and vision.</p><br> <p>Protect, maintain, and enhance the organization’s reputation amongst government stakeholders and influencers by providing a regular interface and communicator for the organization with various government personnel.</p><br> <p>Manage and coordinate research into stakeholder's perceptions and image of the organization, to achieve positive reputation for the organization.</p><br> <p>Manage the day-to-day activities of the team and directly supervise the work to ensure alignment in the organization strategic objectives.</p><br> <p>Advise on communications implications for the organization’s plans and actions to ensure government opinion and other factors which could affect the organization are taken into account.</p><br> <p>Draft speeches and arrange interviews for an organization’s top executives.</p><br> <p>Ensure that all published/distributed organization materials are all formatting, aesthetics and content are in line with Company standards and expectations</p><br> <p>Continually evaluate the public relations strategy.</p><br> <p>Work closely with the marketing department for content planning and dissemination.</p><br>
<p>Ensure documents and marketing materials are current, accurate and properly reflect the brand and desired messaging.</p><br> <p>Provide clients with information about new promotional opportunities and current PR campaigns progress.</p><br> <p>Evaluate advertising and promotion programs to determine whether they are compatible with their organization’s public relations efforts.</p><br> <p>Respond to requests for information from the media or designate an appropriate spokesperson or information source.</p><br> <p>Prepare, manage and monitor the department’s budgets.</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Profound knowledge of public relations principles, media relations strategies, and communication techniques to devise effective PR campaigns.</p><br>
<p>Exceptional leadership and team management skills to guide PR teams, delegate tasks, and ensure successful campaign execution.</p><br>
<p>Excellent written and verbal communication abilities to craft compelling press releases, speeches, and other PR materials.</p><br>
<p>Strong interpersonal skills to build and maintain positive relationships with media contacts, stakeholders, and the public.</p><br>
<p>Crisis management expertise to handle PR challenges swiftly and effectively, maintaining the organization's reputation.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Leadership_321977503<br>Resilience<br>Quality_321977507<br>Budgeting L4<br>Relationship Management L4<br>Media Policy Development L4<br>Product/Service Management L4<br>Public Relations L4<br>Build High-Performing Teams<br>Provide Direction<br>Agility<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Communication or Public Relations<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Public Relations Manager is responsible to lead and manage the organization's public relations efforts, ensuring effective communication with the media, stakeholders, and the public. This role involves developing and implementing strategic PR initiatives to enhance the organization's reputation, promote its brand, and manage public perception. Additionally, the Senior PR Manager oversees the creation of press releases, media kits, and other communication materials, as well as coordinating media relations activities, such as interviews and press conferences. They play a crucial role in crisis management, reputation management, and maintaining positive relationships with key stakeholders.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Design programs to create and maintain a positive image of the corporation to the external publics.</p><br> <p>Manage the dissemination of information with targeted publics through appropriate channels in line with the organization’s mission and vision.</p><br> <p>Protect, maintain, and enhance the organization’s reputation amongst government stakeholders and influencers by providing a regular interface and communicator for the organization with various government personnel.</p><br> <p>Manage and coordinate research into stakeholder's perceptions and image of the organization, to achieve positive reputation for the organization.</p><br> <p>Manage the day-to-day activities of the team and directly supervise the work to ensure alignment in the organization strategic objectives.</p><br> <p>Advise on communications implications for the organization’s plans and actions to ensure government opinion and other factors which could affect the organization are taken into account.</p><br> <p>Draft speeches and arrange interviews for an organization’s top executives.</p><br> <p>Ensure that all published/distributed organization materials are all formatting, aesthetics and content are in line with Company standards and expectations</p><br> <p>Continually evaluate the public relations strategy.</p><br> <p>Work closely with the marketing department for content planning and dissemination.</p><br>
<p>Ensure documents and marketing materials are current, accurate and properly reflect the brand and desired messaging.</p><br> <p>Provide clients with information about new promotional opportunities and current PR campaigns progress.</p><br> <p>Evaluate advertising and promotion programs to determine whether they are compatible with their organization’s public relations efforts.</p><br> <p>Respond to requests for information from the media or designate an appropriate spokesperson or information source.</p><br> <p>Prepare, manage and monitor the department’s budgets.</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Profound knowledge of public relations principles, media relations strategies, and communication techniques to devise effective PR campaigns.</p><br>
<p>Exceptional leadership and team management skills to guide PR teams, delegate tasks, and ensure successful campaign execution.</p><br>
<p>Excellent written and verbal communication abilities to craft compelling press releases, speeches, and other PR materials.</p><br>
<p>Strong interpersonal skills to build and maintain positive relationships with media contacts, stakeholders, and the public.</p><br>
<p>Crisis management expertise to handle PR challenges swiftly and effectively, maintaining the organization's reputation.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Leadership_321977503<br>Resilience<br>Quality_321977507<br>Budgeting L4<br>Relationship Management L4<br>Media Policy Development L4<br>Product/Service Management L4<br>Public Relations L4<br>Build High-Performing Teams<br>Provide Direction<br>Agility<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Communication or Public Relations<br><br><br><br>
</div>
<br> <p> <br> </p> <p> <strong>Our Associate Experience:</strong> </p> <p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p> <ul> <li>A competitive salary and benefits package</li> <li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li> <li>A birthday day off (because your milestones matter!)</li> <li>Personalized development plans and continuous learning opportunities to support your career journey</li> </ul> <p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p> <p> <br> </p> <p> <strong>Your Role:</strong> </p> <p> <u>Essential Duties and Responsibilities</u> </p> <p> <strong>Digital Solutions & Hospitality Digitalization</strong> </p> <ul> <li>Supports digitalization initiatives across hotel operations, including guest-facing platforms, associate tools, reporting dashboards, online forms, workflow automation, and department productivity solutions.</li> <li>Assists departments in documenting manual processes and identifying simple opportunities to improve efficiency through approved digital tools and standardized workflows.</li> <li>Coordinates testing, user feedback, issue logging, and adoption support for digital solutions used in Rooms, F&B, Spa, Residences, Finance, Engineering, and other operational areas.</li> <li>Provides basic training and user guidance to help associates adopt approved digital platforms and reduce manual or duplicate work.</li> </ul> <p> <br> </p> <p> <strong>Cloud Infrastructure & Digital Solutions</strong> </p> <ul> <li>Assists with managing and maintaining cloud platforms such as Azure and Oracle Cloud Infrastructure for daily operations, supporting cloud-based solutions and automation tools as directed.</li> <li>Executes assigned automation tasks and supports monitoring of cloud resource utilisation, service availability, alerts, and cost-related reports under supervision.</li> <li>Proactively identifies opportunities to optimise infrastructure performance, improve system reliability, and support digital transformation initiatives at the property level.</li> </ul> <p> <br> </p> <p> <strong>Daily IT Support & Service Requests</strong> </p> <ul> <li>Provides first-line technical support for associates, operational departments, and approved guest technology requirements, with a focus on digital platforms and business applications.</li> <li>Receives, logs, prioritizes, and follows up on service requests, ensuring timely updates and proper closure of assigned tickets or digital support tasks.</li> <li>Troubleshoots common hardware, software, printer, network access, Wi-Fi, telephony, application, and user access issues, escalating unresolved matters with clear details.</li> </ul> <p> <br> </p> <p> <strong>Hospitality Systems, Data & Guest Technology Support</strong> </p> <ul> <li>Assists with support for hotel systems such as PMS, POS, key systems, guest internet, digital signage, in-room technology, guest communication tools, and other property applications.</li> <li>Supports data accuracy, basic reporting, dashboard checks, digital form usage, and system testing after fixes, upgrades, or configuration changes.</li> <li>Provides prompt support for technology issues that may affect guest service, ensuring concerns are escalated quickly when business impact is high.</li> </ul> <p> <br> </p> <p> <strong>Automation, Reporting & Process Improvement</strong> </p> <ul> <li>Assists with simple automation, scheduled reports, SharePoint lists, Microsoft 365 tools, forms, approval flows, and department-level digital trackers as approved by the Technology Experience team.</li> <li>Helps maintain automation documentation, test scripts, user guides, and support notes to ensure digital solutions are easy to operate and support.</li> <li>Monitors assigned digital workflows or reports for failures, missing data, access issues, or user adoption concerns and escalates where needed.</li> </ul> <p> <br> </p> <p> <strong>Project, Vendor & Operational Support</strong> </p> <ul> <li>Assists the Technology Experience team during digital projects, system rollouts, upgrades, preventive maintenance, testing, and operational readiness activities.</li> <li>Coordinates basic vendor support visits or remote sessions for assigned digital or cloud-related tasks, ensuring IT visibility and proper documentation of actions taken.</li> <li>Follows up on assigned project tasks, handover notes, inventory updates, digital adoption actions, and department requests to support smooth delivery.</li> <li>Performs other similar or related duties as necessary.</li> </ul> <p><br></p><ul> </ul> <p> <br> </p> <p> <strong>Qualifications</strong> </p> <ul> <li>Diploma or bachelor s degree in Information Technology, Computer Science, Information Systems, Digital Business, or a related field; equivalent practical experience may be considered.</li> <li>Entry-level role requiring minimum 0 to 2 years of IT, digital systems, automation, reporting, or technology support experience, preferably within hospitality or a service-led environment.</li> <li>Exposure to end-user support, Microsoft 365 tools, basic automation, reporting, asset records, cloud concepts, or business application support is preferred.</li> <li>Ability to work under supervision, follow approved procedures, learn quickly, and escalate issues appropriately.</li> </ul> <p> <br> </p> <p> <strong>Preferred Qualifications</strong> </p> <ul> <li>Microsoft, Azure fundamentals, Oracle Cloud fundamentals, Power Platform, CompTIA, ITIL Foundation, networking, security, or hospitality system training is an advantage.</li> <li>Experience or academic exposure to digitalisation, automation, data reporting, cloud platforms, hotel systems, service desk platforms, or workflow tools.</li> <li>Basic scripting, reporting, dashboarding, automation, SharePoint, Power Automate, or inventory management experience is beneficial.</li> <li>Previous exposure to luxury hospitality technology operations or hotel digital projects is preferred.</li> </ul> <p><br></p>
<p><strong>Greetings From Linnk Group....</strong></p><p><br></p><p><strong>Job Title: Senior Digital Banking Manager</strong></p><p><strong>Location:</strong> Qatar</p><p> <strong>Experience:</strong> 7+ Years</p><p><br></p><p><strong>Job Summary</strong></p><p>We are looking for an experienced <strong>Senior Digital Banking Manager</strong> with strong hands-on experience in <strong>digital banking platforms, technical architecture, core banking integrations, and regulatory compliance</strong>. The ideal candidate should have proven experience in setting up or launching digital banking / neo banking platforms and managing technical projects across banking environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the end-to-end design, configuration, and deployment of <strong>digital banking platforms</strong>, including mobile applications and online banking portals.</li><li>Manage integrations with <strong>core banking systems and third-party FinTech APIs</strong>, including account opening, payment gateways, and KYC/AML solutions.</li><li>Drive <strong>digital banking technical projects</strong> from inception through implementation and launch.</li><li>Define technical roadmaps, milestones, risks, dependencies, and delivery plans.</li><li>Manage <strong>vendors, technology partners, and external consultants</strong> while ensuring SLA compliance.</li><li>Coordinate with <strong>financial regulators</strong> and ensure digital banking platforms meet applicable regulatory requirements.</li><li>Ensure compliance with <strong>data residency, cybersecurity, consumer protection, AML/KYC, and risk controls</strong>.</li><li>Coordinate <strong>security assessments, penetration testing, audits, and remediation activities</strong>.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>7+ years of experience</strong> in digital banking, platform development, or technical project management.</li><li>Proven experience in <strong>launching or setting up a digital banking / neobanking / mobile banking platform from the ground up</strong>.</li><li>Strong understanding of <strong>core banking APIs, cloud architecture, microservices, and secure digital onboarding</strong>.</li><li>Hands-on experience with <strong>digital banking platforms, OAuth, biometrics, authentication standards, and payment ecosystems</strong>.</li><li>Experience coordinating with <strong>regional financial regulators</strong> and implementing regulatory requirements.</li><li>Experience embedding <strong>risk and compliance controls into SDLC</strong>.</li><li>Strong <strong>stakeholder and vendor management</strong> skills.</li><li><strong>Arabic communication skills are mandatory.</strong></li><li>English communication skills will be an added advantage.</li><li>Bachelor’s or Master’s degree in <strong>Computer Science, Engineering, Finance, or a related field</strong>.</li></ul><p><br></p><p>Interested, please share CV to <strong>surjith.cm@linnk.com</strong></p>
<p><strong>Greetings From Linnk Group....</strong></p><p><br></p><p><strong>Job Title: Senior Digital Banking Manager</strong></p><p><strong>Location:</strong> Qatar</p><p><strong>Experience:</strong> 7+ Years</p><p><br></p><p><strong>Job Summary</strong></p><p>We are looking for an experienced <strong>Senior Digital Banking Manager</strong> with strong hands-on experience in <strong>digital banking platforms, technical architecture, core banking integrations, and regulatory compliance</strong>. The ideal candidate should have proven experience in setting up or launching digital banking / neo banking platforms and managing technical projects across banking environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the end-to-end design, configuration, and deployment of <strong>digital banking platforms</strong>, including mobile applications and online banking portals.</li><li>Manage integrations with <strong>core banking systems and third-party FinTech APIs</strong>, including account opening, payment gateways, and KYC/AML solutions.</li><li>Drive <strong>digital banking technical projects</strong> from inception through implementation and launch.</li><li>Define technical roadmaps, milestones, risks, dependencies, and delivery plans.</li><li>Manage <strong>vendors, technology partners, and external consultants</strong> while ensuring SLA compliance.</li><li>Coordinate with <strong>financial regulators</strong> and ensure digital banking platforms meet applicable regulatory requirements.</li><li>Ensure compliance with <strong>data residency, cybersecurity, consumer protection, AML/KYC, and risk controls</strong>.</li><li>Coordinate <strong>security assessments, penetration testing, audits, and remediation activities</strong>.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>7+ years of experience</strong> in digital banking, platform development, or technical project management.</li><li>Proven experience in <strong>launching or setting up a digital banking / neobanking / mobile banking platform from the ground up</strong>.</li><li>Strong understanding of <strong>core banking APIs, cloud architecture, microservices, and secure digital onboarding</strong>.</li><li>Hands-on experience with <strong>digital banking platforms, OAuth, biometrics, authentication standards, and payment ecosystems</strong>.</li><li>Experience coordinating with <strong>regional financial regulators</strong> and implementing regulatory requirements.</li><li>Experience embedding <strong>risk and compliance controls into SDLC</strong>.</li><li>Strong <strong>stakeholder and vendor management</strong> skills.</li><li><strong>Arabic communication skills are mandatory.</strong></li><li>English communication skills will be an added advantage.</li><li>Bachelor’s or Master’s degree in <strong>Computer Science, Engineering, Finance, or a related field</strong>.</li></ul><p>Interested, please share CV to <strong>ashwija@linnk.com</strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Key Result Areas:</strong></p><br><ul><li>Support the coordination, enhancement, and implementation of digital and technology-enabled initiatives, including the Career Guidance Platform</li><li>Contribute to the end-to-end design, prototyping, full development (back/front) and configuration of advanced digital platform features and intelligent workflows, including user-journey, data-driven components, and intelligent workflows to support the development and enhancement of digital initiatives</li><li>Monitor digital platform performance, data quality, and compliance with internal policies related to accessibility, privacy, and responsible data use</li><li>Track and analyse user engagement, platform analytics, and digital KPIs to support data-driven program decisions</li><li>Document user feedback and system requirements, helping shape continuous improvement and transformation agendas</li><li>Support rollout activities for digital initiatives, including stakeholder onboarding, training, and awareness sessions</li><li>Collaborate with internal teams to ensure digital tools, content, and workflows remain aligned with program needs and institutional objectives</li><li>Coordinate with external vendors and service providers for updates, testing, enhancements, and functional quality assurance</li><li>Contribute to the evaluation of new digital solutions, tools, and AI-enabled features that can enhance services</li><li>Maintain clear documentation of digital processes, user guidelines, system enhancements, and transformation workflows</li><li>Provide first-level functional support for digital platforms, ensuring timely responses to user inquiries and facilitating issue escalation when required</li><li>Perform any other related duties or assignments as required by the line manager</li></ul><p><strong>Minimum Knowledge, Skills & Experience:</strong></p><br><ul><li>Bachelor’s degree in advanced technology, computing, or digital Career Development, 2-5 years of relevant full-time work experience</li><li>Strong written & verbal communication and collaboration skills, with the ability to effectively engage with cross-functional teams, and external stakeholders. Arabic proficiency is an advantage.</li><li>Working knowledge in building AI/ML-enabled assessments platform, full stack development, algorithms and data analytical tool development, content management systems and related.</li></ul><br> </div>
<p>Support the coordination, enhancement, and implementation of digital and technology-enabled initiatives, including the Career Guidance Platform Contribute to the end-to-end design, prototyping, full development (back/front) and configuration of advanced digital platform features and intelligent workflows, including user-journey, data-driven components, and intelligent workflows to support the development and enhancement of digital initiatives Monitor digital platform performance, data quality, and compliance with internal policies related to accessibility, privacy, and responsible data use Track and analyse user engagement, platform analytics, and digital KPIs to support data-driven program decisions Document user feedback and system requirements, helping shape continuous improvement and transformation agendas Support rollout activities for digital initiatives, including stakeholder onboarding, training, and awareness sessions Collaborate with internal teams to ensure digital tools, content, and workflows remain aligned with program needs and institutional objectives Coordinate with external vendors and service providers for updates, testing, enhancements, and functional quality assurance Contribute to the evaluation of new digital solutions, tools, and AI-enabled features that can enhance services Maintain clear documentation of digital processes, user guidelines, system enhancements, and transformation workflows Provide first-level functional support for digital platforms, ensuring timely responses to user inquiries and facilitating issue escalation when required Perform any other related duties or assignments as required by the line manager</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Knowledge, Skills & Experience: Bachelor s degree in advanced technology, computing, or digital Career Development, 2-5 years of relevant full-time work experience Strong written & verbal communication and collaboration skills, with the ability to effectively engage with cross-functional teams, and external stakeholders. Arabic proficiency is an advantage. Working knowledge in building AI/ML-enabled assessments platform, full stack development, algorithms and data analytical tool development, content management systems and related.</p>
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.<br><br>The Opportunity:<br><br>As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, Dev Ops and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.<br><br>You are comfortable switching between engineering work (pipelines, data models, internal services, tooling, optimization) and analytics work (business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the Staff level, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.<br><br>What You’ll Do:<br><br>Data Engineering<br><br>Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs. Develop and optimize data models (e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation. Ensure data quality, reliability, and observability:Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics. Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics. Improve performance and cost efficiency of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events). Collaborate with data platform and engineering teams to standardize tooling and best practices (e.g., version control, CI/CD for data and services, code review, documentation, runbooks).<br><br>Data Tools & Product Development<br><br>Design and build data tools and internal products for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views). Use languages such as Python, Java, Golang, or Java Script/Type Script to implement APIs, data services, and lightweight UIs that expose data in a usable way to agents, managers, and operations teams. Work closely with CEG product managers and operations to translate operational pain points into concrete data tools, from problem framing to delivery and iteration. Apply solid software engineering practices—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend. At Staff level, define and drive the roadmap for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.<br><br>Data Analytics & Business Impact<br><br>Partner with CEG product and business teams to translate questions into data problems and design clear analytic approaches. Build and maintain dashboards and reports (e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data. Perform deep‑dive analysis to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations. Define and maintain metrics and KPIs (e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools. Communicate findings in simple, business‑friendly language, including clear implications and recommended next steps.<br><br>Stakeholder & Team Collaboration <br><br>Act as a trusted data partner for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership). Work with other data engineers, analysts, and scientists to align on data standards, reusable components, and shared datasets for CEG. Mentor junior and mid‑level team members on data engineering, analytics, and software engineering best practices. Contribute to continuous improvement of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews). At Staff level, influence cross‑team architecture and ways of working, making sure CEG’s data ecosystem scales with business growth.<br>Required Qualifications:<br><br>8+ years working as a Data Engineer, Analytics Engineer, or Data Analyst in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact). Strong SQL skills (complex joins, window functions, aggregation, query optimization). Experience with at least one major data warehouse / big data technology (e.g., Big Query, Snowflake, Redshift, Hive, Spark, Vertica, Star Rocks, or similar). Solid experience with ETL/ELT tools or orchestration frameworks (e.g., Airflow, dbt, internal frameworks). Proficiency in at least one programming language for data and services (e.g., Python, Java, Golang, Kotlin, or Java Script/Type Script). Experience building production‑grade data pipelines and/or data services with attention to quality, monitoring, and maintainability. Experience with BI / visualization tools (e.g., Tableau, Power BI, Superset, Metabase, Looker). Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights. Ability to communicate complex topics in simple, concise language to non‑technical stakeholders.<br><br>Preferred Qualifications:<br><br>Experience with event‑driven data (logs, clickstream, customer journey, contact flows, tracking data). Knowledge of data modeling techniques (e.g., dimensional modeling, Kimball, data vault, star/snowflake schema). Experience with A/B testing, experimentation platforms, or causal analysis. Familiarity with ML pipelines or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations). Experience in online consumer products, travel, e‑commerce, or marketplaces. Hands‑on frontend or backend development experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams. Prior experience in a Staff or Tech‑Lead role, driving technical direction and mentoring multiple engineers/analysts.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.<br><br>The Opportunity:<br><br>As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, Dev Ops and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.<br><br>You are comfortable switching between engineering work (pipelines, data models, internal services, tooling, optimization) and analytics work (business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the Staff level, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.<br><br>What You’ll Do:<br><br>Data Engineering<br><br>Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs. Develop and optimize data models (e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation. Ensure data quality, reliability, and observability:Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics. Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics. Improve performance and cost efficiency of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events). Collaborate with data platform and engineering teams to standardize tooling and best practices (e.g., version control, CI/CD for data and services, code review, documentation, runbooks).<br><br>Data Tools & Product Development<br><br>Design and build data tools and internal products for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views). Use languages such as Python, Java, Golang, or Java Script/Type Script to implement APIs, data services, and lightweight UIs that expose data in a usable way to agents, managers, and operations teams. Work closely with CEG product managers and operations to translate operational pain points into concrete data tools, from problem framing to delivery and iteration. Apply solid software engineering practices—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend. At Staff level, define and drive the roadmap for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.<br><br>Data Analytics & Business Impact<br><br>Partner with CEG product and business teams to translate questions into data problems and design clear analytic approaches. Build and maintain dashboards and reports (e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data. Perform deep‑dive analysis to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations. Define and maintain metrics and KPIs (e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools. Communicate findings in simple, business‑friendly language, including clear implications and recommended next steps.<br><br>Stakeholder & Team Collaboration <br><br>Act as a trusted data partner for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership). Work with other data engineers, analysts, and scientists to align on data standards, reusable components, and shared datasets for CEG. Mentor junior and mid‑level team members on data engineering, analytics, and software engineering best practices. Contribute to continuous improvement of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews). At Staff level, influence cross‑team architecture and ways of working, making sure CEG’s data ecosystem scales with business growth.<br>Required Qualifications:<br><br>8+ years working as a Data Engineer, Analytics Engineer, or Data Analyst in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact). Strong SQL skills (complex joins, window functions, aggregation, query optimization). Experience with at least one major data warehouse / big data technology (e.g., Big Query, Snowflake, Redshift, Hive, Spark, Vertica, Star Rocks, or similar). Solid experience with ETL/ELT tools or orchestration frameworks (e.g., Airflow, dbt, internal frameworks). Proficiency in at least one programming language for data and services (e.g., Python, Java, Golang, Kotlin, or Java Script/Type Script). Experience building production‑grade data pipelines and/or data services with attention to quality, monitoring, and maintainability. Experience with BI / visualization tools (e.g., Tableau, Power BI, Superset, Metabase, Looker). Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights. Ability to communicate complex topics in simple, concise language to non‑technical stakeholders.<br><br>Preferred Qualifications:<br><br>Experience with event‑driven data (logs, clickstream, customer journey, contact flows, tracking data). Knowledge of data modeling techniques (e.g., dimensional modeling, Kimball, data vault, star/snowflake schema). Experience with A/B testing, experimentation platforms, or causal analysis. Familiarity with ML pipelines or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations). Experience in online consumer products, travel, e‑commerce, or marketplaces. Hands‑on frontend or backend development experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams. Prior experience in a Staff or Tech‑Lead role, driving technical direction and mentoring multiple engineers/analysts.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
We are looking for an experienced Instructional Designer with strong hands-on expertise in digital learning technologies, e-learning development, LMS/LXP platforms, and multimedia content creation.<br>Key Responsibilities Design and develop interactive e-learning modules, digital courses, videos, simulations, and learning content using instructional design and adult learning principles. Develop storyboards, visual learning assets, videos, and interactive digital content aligned with business and learning objectives. Manage and support LMS/LXP platforms, including content administration, user management, reporting, and learner analytics. Collaborate with SMEs, HR, and business stakeholders to develop and continuously improve digital learning solutions. Research and implement emerging digital learning technologies and AI-enabled learning solutions.<br>Key Technical Skills Articulate Storyline / Articulate 360Brainshark Adobe Learning Manager SAP Learning / SAP Success Factors Learning Degreed, Cornerstone, or 360Learning Adobe Premiere Pro / Screen Flow Video & Photo Editing, Visual Design & Storyboarding Microsoft Teams, Zoom, Webex, GoToTraining LMS/LXP Administration & Learning Analytics SAP / ERP Functional Knowledge<br>Requirements Bachelor’s Degree in a relevant field.8+ years of overall experience, including 5+ years in digital learning, instructional design, or learning technologies. Strong hands-on experience with digital authoring tools and LMS/LXP platforms. GCC experience is an advantage.
<p>Qatar Insurance Company Q.S.P.C (QIC, QIC Group) is a publicly listed insurer with a consistent performance history of over 60 years and a global underwriting footprint. Founded in 1964, QIC was the first domestic insurance company in the State of Qatar. Today, QIC is the market leader in Qatar and a dominant insurer in the GCC and MENA regions. QIC is one of the largest insurance companies in the MENA region in terms of written premium and total assets and is listed on the Qatar Stock Exchange and has a market capitalization in excess of QAR 7 billion. QIC is also the first digital insurance company in Qatar and was crowned as the best online insurance company in the Middle East at the Global Banking & Finance Review Awards 2022.</p><p><br></p><p>Job Description:</p><ul><li>Servicing existing corporate customers of QIC Group for Property, Engineering, Casualty and General Accident insurance products.</li><li>Underwrite good quality risks within the authority limit specified in the Operations Manual.</li><li>Determine insurance premiums, extent of insurance coverage and other conditions of the insurance contract.</li><li>Assessment of risks and releasing quotations in line with the Company's underwriting guidelines and reinsurance arrangement.</li><li>Negotiate on premium and policy terms with Clients and Insurance Brokers.</li></ul><p><br></p><p>Qualifications:</p><ul><li>Minimum 5-7 years experience in handling underwriting of corporate accounts for Property, Engineering, Casualty and General Accident lines.</li><li>Bachelor's Degree in Engineering</li><li>Good underwriting technical & marketing skills</li><li>Good knowledge of Insurance Products & Services</li><li>Good problem-solving and negotiating skills</li><li>Excellent communication skill</li></ul><p><br></p>
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Job Purpose Summary: <br> <p><span>The Assistant Manager, Merchant Operations is responsible for performing merchant operations activities for entities that have signed contracts with QNB. The role ensures all merchant operations are processed in compliance with established controls, procedures, regulatory requirements, and payment processing standards.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder & Financial:</span></strong></p><br><p><span>- Assist in the monitoring and achievement of Key Performance Indicators (KPIs) on periodic basis.</span></p><br><br><p><span>- Implements KPI’s and best practices for Assistant Manager, Merchant Operations.</span></p><br><br><p><span>- Act within the limits of the powers delegated to the incumbent.</span></p><br><br><p><span>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</span></p><br><br><p><strong><span>B. Customer (Internal & External):</span></strong></p><br><br><p><span>- Liaise with client personnel, vendors and consultants during the process of establishing Merchants operations and during Merchants operations.</span></p><br><br><p><span>- Build and maintain strong and effective relationships with all the other related departments to achieve the Group’s goals/objectives.</span></p><br><br><p><span>- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</span></p><br><br><p><span>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</span></p><br><br><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><br><p><span>- Responsible for performing Merchants activities in accordance with set payment processing methods and other procedures.</span></p><br><br><p><span>- Ensure settlement compliance to local and international rules and regulations provided by regulatory bodies and Visa/Mastercard requirements.</span></p><br><br><p><span>- Ensure that all processing exceptions are identified and inform the Supervisor Merchants for further action.</span></p><br><br><p><span>- Maintain the relationship with third party processors in accordance with set communication protocols.</span></p><br><br><p><span>- Liaise with QNB Merchants clients/merchants to respond to their queries and requests and document their service requirements to customize QNB Merchants solutions.</span></p><br><br><p><span>- Ecommerce merchants file payment processing and assure on daily basis that all files are loaded to the acquiring relevant system.</span></p><br><br><p><span>- P.O.S transactions file processing into merchant relevant systems, on daily basis verifying all transactions recorded into the bank host.</span></p><br><br><p><span>- Preparing/Reformatting MICROS and AMEX cards files by using merchant dedicated bank system and assuring daily processing.</span></p><br><br><p><span>- Creating merchant electronic statement certificates and forwarding them to secure merchant email IDs.</span></p><br><br><p><span>- Daily involvement in various bank merchant systems (Base24, Prime, Oracle, MIGS, Cyber Source, MICROS, Terminal Management System and Oracle) configuration activities as assigned by the Unit Head.</span></p><br><br><p><span>- Investigating and resolving merchant reversals, debit, refund and disputed bank account entries.</span></p><br><br><p><span>- Handling merchants’ phone calls and visits by answering their questions regarding POS machine issues or escalating them to concerned parties for support.</span></p><br><br><p><span>- Support International Branches and subsidiaries.</span></p><br><br><p><strong><span>D. Learning & Knowledge:</span></strong></p><br><br><p><span>- Keep abreast of developments in the merchant services industry, technological advancements in payment processing and local and international developments.</span></p><br><br><p><span>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</span></p><br><br><p><span>- Proactively identify areas for professional development and undertake development activities.</span></p><br><br><p><span>- Seek opportunities to remain current with developments in the professional field.</span></p><br><br> <br> <br><br> Education/Experience Requirements: <br> <ul><li><p><span>Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)</span></p><br></li><li><p><span>At least 4 years of relevant experience, preferably within a highly rated international bank</span></p><br></li></ul> <br> <br> </div>
<strong>Senior Digital Project Engineer<br></strong><strong>Work Location : Doha, Qatar<br></strong><strong>Work Schedule : 5 Days in a week<br></strong><strong>Contract Duration : 1 to 2 Years<br><br></strong><strong>Senior Digital Project Engineer<br><br></strong>Bachelor’s degree in petroleum engineering, Data Science, Computer Science, or Information Systems. <br>Business Analysis, Project Management, Agile, or Change Management certification is preferred.<br>Minimum 6 years’ experience in digital product development, digital transformation, or engineering/technology enabled improvement.<br>Demonstrated success delivering digital products, ideally in the energy or industrial sector.<br>Experience in digital transformation within O&G is highly desirable.<br>Demonstrated experience working with engineering, operational and technical stakeholders to understand complex requirements and shape digital or technology enabled solutions.<br>Experience within Oil & Gas, energy, industrial or other asset intensive environments is highly desirable.<br>Experience overseeing work performed by third parties, service contractors or multidisciplinary delivery partners, including reviewing progress, quality and deliverables<br>Ability to engage effectively with both business and technical stakeholders, translating operational needs into structured digital opportunities and requirements.<br>Strong understanding of modern digital delivery practices, including Agile methodologies, SDLC and product based delivery.<br>Familiarity with cloud and digital platforms (e.g. Azure) and enterprise technology landscapes.<br>Experience with collaboration and delivery tools such as Jira, Confluence and Azure DevOps.<br>Understanding of data platforms and digital ecosystems (e.g. OSDU, Cognite Data Fusion, data lakes and analytics platforms).<br>Awareness of AI, Generative AI, automation and data driven solutions, with the ability to identify opportunities and assess applicability to business challenges.<br><br><br><strong>People </strong>are our business<strong> worldwide<br></strong> <br>Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.<br><br><br><br>
Location: Doha, Qatar<br><br>Work Schedule: Standard office hours, 5 days per week.<br><br><strong>Job Purpose & Key Accountabilities<br><br></strong><ul><li>The Senior Digital Project Engineer in Conceptualisation shapes digital ideas into clear, viable, and delivery-ready initiatives. The role combines business analysis, stakeholder engagement, technical understanding, and digital consulting capabilities to help business teams define problems, assess opportunities, and prepare initiatives for successful delivery. </li><li>The role leads and oversees early-stage discovery, requirements gathering, process and data analysis, value and cost framing, conceptualisation, definition of ready (DoR) assurance, and structured handover into use case delivery teams. This includes overseeing conceptualisation activities performed by third parties, ensuring that work progresses to plan, the appropriate activities are completed, stakeholders are engaged, and deliverables meet the company and Digital Business Solutions team quality and governance standards. </li><li>The role also stewards the Digital idea backlog, ensuring opportunities are visible, prioritised, progressed, and governed through a consistent framework. </li><li>The position requires sufficient Oil & Gas engineering, operational, and technical understanding to engage credibly with subject matter experts and assess engineering-focused opportunities, while remaining capable of supporting digital opportunities across other business domains. <br><br></li></ul><strong>Job Dimensions Include But Are Not Limited To<br><br></strong><ul><li>Initiative Responsibility</li><ul><li>Leads and oversees several opportunities at different maturity levels, from initial screening through to delivery handover.</li><li>Ensures progress, quality, and alignment with the Conceptualisation process. </li></ul><li>Facilitation and Coordination</li><ul><li>Facilitates workshops and drives cross-functional discussions.</li><li>Aligns stakeholders and coordinates conceptualisation activities across business and the Digital Business Solutions team. </li></ul><li>Stakeholder Management</li><ul><li>Engages a broad range of stakeholders across business entities, the Digital Business Solutions team, and third parties.</li><li>Builds relationships, manages expectations, resolves ambiguities, and navigates organisational processes to progress opportunities through the Digital lifecycle. </li></ul><li>Process Navigation and Governance</li><ul><li>Maintains a strong understanding of the company and Digital Business Solutions team governance, demand management, procurement, cybersecurity, architecture, data governance, and delivery processes.</li><li>Ensures opportunities are progressed efficiently and through the appropriate pathways. </li></ul><li>Financial Responsibility</li><ul><li>Develops and maintains initiative business cases.</li><li>Includes cost estimation, income/spend forecasts, value assessments, and funding assumptions. </li></ul><li>Third-Party Oversight</li><ul><li>Oversees Conceptualisation activities delivered by service contractors.</li><li>Ensures agreed activities, milestones, and deliverables are completed on time and to the required quality.</li><li>Reviews contractor outputs, provides direction and challenge, and ensures work remains aligned with the company's business needs, Digital Business Solutions team processes, and delivery readiness requirements. </li></ul></ul><strong>Key Activities<br><br></strong><ul><li>Safety</li><ul><li>Demonstrate the company Incident Free culture and HSE leadership behaviours.</li><li>Ensure project activities, deployments, and third-party work comply with all HSE guidelines.</li><li>Maintain psychologically safe team environments and promote transparent communication.</li><li>Ensure digital solutions contribute positively to safety and risk reduction. </li></ul><li>Cybersecurity</li><ul><li>Apply the company's Cyber Security Policies and Digital Business Solutions team security standards to all project phases.</li><li>Coordinate cyber risk assessments, security architecture reviews, and threat modelling.</li><li>Ensure correct identity/access management, data handling, and data classification compliance.</li><li>Ensure vendors and partners meet the company's cybersecurity and data governance expectations. </li></ul><li>Opportunity Identification, Conceptualisation & Business Analysis</li><ul><li>Act as a structured entry point for digital ideas and opportunities, supporting evaluation, prioritisation, and progression through the conceptualisation lifecycle.</li><li>Lead discovery activities with business stakeholders to understand problems, processes, pain points, data requirements, risks, constraints, and desired outcomes.</li><li>Facilitate workshops, interviews, and analysis activities to define business requirements, user needs, scope, value drivers, and success criteria.</li><li>Challenge assumptions, evaluate solution options, and assess process, data, technology, and organisational alternatives.</li><li>Coordinate Conceptualisation activities and prepare key deliverables including framing documents, requirements, value cases, roadmaps, prioritised functionality, and scopes of work.</li><li>Maintain visibility of the Conceptualisation portfolio and provide reporting on progress, priorities, dependencies, and resource demand. </li></ul><li>Delivery Readiness, Governance & Stakeholder Management</li><ul><li>Coordinate Definition of Ready (DoR) activities and ensure initiatives meet agreed readiness and governance requirements prior to delivery.</li><li>Engage and align stakeholders across business entities, the digital business solutions team, and external partners to ensure initiatives progress effectively.</li><li>Navigate the company and Digital Business Solutions team processes, including demand management, architecture, cybersecurity, data governance, procurement, and delivery governance.</li><li>Identify risks, issues, dependencies, and gaps, escalating where required.</li><li>Facilitate structured handover to delivery teams and support transition activities as required.</li><li>Prepare updates and reporting for management, governance forums, and steering committees. </li></ul><li>Third-Party Oversight and Quality Assurance</li><ul><li>Define and communicate the expected scope, activities, deliverables, milestones, and quality standards for third-party-led conceptualisation work.</li><li>Oversee progress against agreed plans and ensure the appropriate discovery, analysis, stakeholder engagement, and governance activities are completed.</li><li>Review and challenge conceptualisation outputs to ensure they accurately reflect business needs, technical context, requirements, value, costs, risks, and dependencies.</li><li>Provide direction and feedback, addressing delays, quality concerns, scope gaps, and unresolved decisions through corrective action or escalation.</li><li>Ensure outputs produced by third parties meet the definition of 'ready' requirements and provide a complete, coherent, and usable handover to Delivery. </li></ul><li>Costing, Value & Commercial Support</li><ul><li>Develop and maintain cost estimates, forecasts, value assessments, and funding assumptions throughout the conceptualisation lifecycle.</li><li>Lead business case development, demand reviews, planning activities, and procurement processes.</li><li>Coordinate with Finance, Cost Control, Contracts and Procurement, delivery teams, and vendors to validate estimates, assumptions, and commercial inputs.</li><li>Maintain visibility of budget, commitment, forecast, and cost-related information for assigned initiatives, escalating risks and variances where appropriate.</li><li>Support Contracts and Procurement to review and challenge vendor proposals, effort estimates, and resource assumptions to support informed decision-making and investment prioritisation. </li></ul></ul><strong>Qualifications, Experience & Skills<br><br></strong><ul><li>Minimum Qualifications</li><ul><li>Bachelor’s degree in Petroleum Engineering, Data Science, Computer Science, or Information Systems.</li><li>Business Analysis, Project Management, Agile, or Change Management certification is preferred. </li></ul><li>Minimum Experience</li><ul><li>Minimum 6 years’ experience in digital product development, digital transformation, or engineering/technology-enabled improvement.</li><li>Demonstrated success delivering digital products, ideally in the energy or industrial sector.</li><li>Experience in digital transformation within Oil & Gas is highly desirable.</li><li>Demonstrated experience working with engineering, operational, and technical stakeholders to understand complex requirements and shape digital or technology-enabled solutions.</li><li>Experience within Oil & Gas, energy, industrial, or other asset-intensive environments is highly desirable.</li><li>Experience overseeing work performed by third parties, service contractors, or multidisciplinary delivery partners, including reviewing progress, quality, and deliverables. </li></ul><li>Technical & Job-Specific Skills</li><ul><li>Ability to engage effectively with both business and technical stakeholders, translating operational needs into structured digital opportunities and requirements.</li><li>Sufficient understanding of engineering, operational, and business processes, with the ability to rapidly develop domain knowledge and challenge assumptions constructively.</li><li>Strong understanding of modern digital delivery practices, including Agile methodologies, SDLC, and product-based delivery.</li><li>Familiarity with cloud and digital platforms (e.g., Azure) and enterprise technology landscapes.</li><li>Experience with collaboration and delivery tools such as Jira, Confluence, and Azure DevOps.</li><li>Understanding of data platforms and digital ecosystems (e.g., OSDU, Cognite Data Fusion, data lakes, and analytics platforms).</li><li>Awareness of AI, Generative AI, automation, and data-driven solutions, with the ability to identify opportunities and assess applicability to business challenges.</li><li>Strong analytical and problem-solving capability with attention to detail.</li><li>Excellent communication, facilitation, and stakeholder management skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to influence, challenge constructively, and build alignment across diverse stakeholder groups.</li><li>Fluent in English.</li></ul></ul>
<p>The F&B Retail Supervisor is responsible for supporting F&B Managers in daily business operations of a retail store, ensuring high-quality customer service, maintaining cleanliness, engaging with customers, supervising employees, and executing directives as needed.</p><p><br></p><p>RESPONSIBILITIES</p><p>- Manage stock effectively to meet performance objectives by controlling endof-month inventory, overseeing order placement, and coordinating promotional activities to maximize sales and minimize loss.</p><p>- Oversee the retail store image by leading visual merchandising activities in alignment with the brand's guidelines, ensuring that manpower effectively matches operational requirements.</p><p>- Ensure effective implementation of service standards and operational procedures, including the standard expiry process as per set guidelines, in addition to adhering to health and safety regulations.</p><p>- Greet, assist, and serve customers, particularly during peak hours, ensuring their needs and concerns are promptly addressed in accordance with the company's quality and customer service standards.</p><p>- Implement adequate hygiene policies and procedures, ensuring that health and safety standards are always followed. - Supervise various restaurant operations including participating in opening and closing procedures, checking maintenance, and managing shifts.</p><p>- Manage and supervise e-commerce business platforms, monitor daily online stock availability, meet Key Performance Indicators (KPIs), and maintain agreed Service Level Agreements (SLAs). - Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.</p><p><br></p><p>Language Proficiency - Fluency in English.</p><p>- Fluency in Arabic is a plus.</p><p>Technical Skills - Proficiency in MS Office.</p><p>-EDUCATION Bachelor's degree in Hospitality Management, or a related field. General Experience Five to seven years of experience in F&B Operations, or a similar role.</p><p><br></p><p>Supervisor Experience -Two years</p>
Additional Information<br><br>Job Number 26105169<br><br>Job Category Sales & Marketing<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Diseñar y producir materiales de marketing incluyendo, entre otros, anuncios publicitarios, material adicional, señalización/señalética, piezas de sucesión de imágenes, folletos y presentaciones electrónicas que reflejen la imagen y estilo de la marca para aumentar los ingresos del hotel. Trabajar en conjunto con los gerentes de marketing y departamentos operativos relacionados como parte de un proyecto en equipo proporcionando soluciones de diseño y conceptualización concernientes a materiales que se entregan. Mantener familiaridad con la demografía de los clientes y desarrollar una apariencia y sensación apropiadas para todas las promociones y material adicional relacionado con el evento. Controlar el avance de todos los proyectos, incluyendo el mantenimiento de ficheros de proyectos y archivos, y facilitar la comunicación continua al equipo de marketing y/o proyectos con respecto al proyecto en curso y actualizaciones de estado. Ejecutar varios aspectos de producción incluyendo impresión, escaneado, retoque digital, edición de imágenes, efectos especiales y manipulación y diagramación de archivos.<br><br>Obedecer todas las políticas y procedimientos de la compañía, asegurarse de que tanto su uniforme como su aspecto personal sean pulcros y profesionales, mantener la privacidad de la información de la compañía y proteger sus bienes. Acoger y reconocer a todos los huéspedes de acuerdo con las normas de la compañía, anticipar y atender las necesidades de servicio de los huéspedes y darles las gracias con un aprecio genuino. Hablar con otras personas usando un lenguaje claro y profesional, preparar y revisar con precisión y puntualidad los documentos escritos y responder a los teléfonos usando una etiqueta apropiada. Desarrollar y mantener relaciones laborales positivas con otras personas, apoyar al equipo para lograr las metas comunes y escuchar y responder apropiadamente a los problemas de otros empleados. Asegurar el cumplimiento de las expectativas y los estándares de calidad. Mover, levantar, transportar, empujar, arrastrar y colocar sin ayuda objetos que pesen 10 libras (4.5 Kg) o menos, estar de pie, sentarse o caminar durante períodos prolongados. Realizar otras tareas de trabajo razonables solicitadas por sus supervisores.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de grado (bachelor’s degree) en Diseño Gráfico expedido por una universidad o un instituto superior acreditados.<br><br>Experiencia laboral afín:De 3 a 5 años de experiencia laboral en diseño gráfico.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>En Westin, nos comprometemos a empoderar a los huéspedes para que recuperen el control y mejoren su bienestar cuando más lo necesitan mientras viajan, asegurándonos de que lleguen a ser la mejor versión de sí mismos. Para lograr nuestra misión de convertirnos en la marca de bienestar destacada en el sector hotelero, necesitamos empleados apasionados y comprometidos para hacer realidad los programas únicos de la marca. Queremos que nuestros empleados adopten sus propias prácticas de bienestar tanto dentro como fuera del hotel. Eres el candidato ideal de Westin si eres apasionado, activo y te enorgulleces de cómo mantienes tu bienestar, además de ser optimista y aventurero. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.