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We are seeking a motivated Graduate Research Assistant to join a research project focused on indoor navigation for individuals with visual impairments.<br><br>The successful candidate will contribute to the development of privacy-preserving indoor localization methods using multi-modal deep learning, the design of<br><br>wearable multi-sensor navigation devices, and the creation of datasets for indoor trajectory prediction.<br><br>Responsibilities include data collection, analysis,<br><br>and reporting, as well as collaboration with researchers and project partners.<br><br>Applicants should hold a bachelor’s degree in Computer Science, Electrical Engineering, or a related field, with strong programming skills in Python and/or C/C++.<br><br>Familiarity with PyTorch, Linux, and sensor-based data collection is required. Experience in robotics, indoor localization, assistive technologies, embedded systems, hardware prototyping, or research writing is desirable.<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Researchers<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Part time<br><br>Pay Basis<br><br>Hourly<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance

We are seeking a motivated Graduate Research Assistant to join a research project focused on indoor navigation for individuals with visual impairments.<br><br>The successful candidate will contribute to the development of privacy-preserving indoor localization methods using multi-modal deep learning, the design of<br><br>wearable multi-sensor navigation devices, and the creation of datasets for indoor trajectory prediction.<br><br>Responsibilities include data collection, analysis,<br><br>and reporting, as well as collaboration with researchers and project partners.<br><br>Applicants should hold a bachelor’s degree in Computer Science, Electrical Engineering, or a related field, with strong programming skills in Python and/or C/C++.<br><br>Familiarity with PyTorch, Linux, and sensor-based data collection is required. Experience in robotics, indoor localization, assistive technologies, embedded systems, hardware prototyping, or research writing is desirable.<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Researchers<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Part time<br><br>Pay Basis<br><br>Hourly<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance

<p>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up. Receive each guest call in a professional and friendly manner. Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Builds mutual trust, respect, and cooperation among team members. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Ensure guests are greeted by name upon calling as per Rixos Standards. Maintain an up-to-date knowledge of the hotel and local services. Telephone lists are continually updated. Complete management's long distance call vouchers and record them on the traffic sheet. Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls</p><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</p>

<p>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up. Receive each guest call in a professional and friendly manner. Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Builds mutual trust, respect, and cooperation among team members. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Ensure guests are greeted by name upon calling as per Rixos Standards. Maintain an up-to-date knowledge of the hotel and local services. Telephone lists are continually updated. Complete management's long distance call vouchers and record them on the traffic sheet. Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls</p><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</p>

<div> Represent the hotel as the primary face of traditional hospitality in the lobby. Create a warm, welcoming first impression for arriving guests and visitors by serving traditional Arabic coffee (Gahwa) and dates, providing general assistance, and sharing information about hotel services and outlets. </div> <div> <strong> <br>Guest Welcoming &amp; Engagement<br> </strong> <br> </div> <ul> <li> Greet all guests and visitors entering the hotel lobby with genuine warmth and traditional hospitality.<br> <br> </li> <li> Offer and serve fresh Arabic coffee (Gahwa) and dates according to cultural etiquette and standards.<br> <br> </li> <li> Engage guests in friendly conversation to make them feel valued and at home.<br> <br> </li> </ul> <div> <strong>Guest Service &amp; Information<br> </strong> <br> </div> <ul> <li> Answer guest inquiries regarding hotel amenities, services, operating hours, and local attractions.<br> <br> </li> <li> Provide accurate directions within the hotel property and surrounding areas.<br> <br> </li> <li> Assist the concierge and front desk teams by guiding guests to their destination or point of contact.<br> <br> </li> </ul> <div> <strong>Promotion &amp; Upselling<br> </strong> <br> </div> <ul> <li> Actively promote the hotel s restaurants, lounges, spa, and promotional offers to lobby guests.<br> <br> </li> <li> Encourage visitors to explore and utilize hotel outlets.<br> <br> </li> </ul> <div> <strong>Preparation &amp; Maintenance<br> </strong> <br> </div> <ul> <li> Prepare and brew traditional Arabic coffee daily following hotel standards and authentic recipes.<br> <br> </li> <li> Maintain the cleanliness, organization, and visual presentation of the Arabic coffee station, traditional dallahs (pots), finjans (cups), and presentation trays.<br> <br> </li> <li> Ensure adequate stock of coffee, spices, dates, napkins, and service items throughout the shift.<br> <br> </li> </ul><p><strong>Desired Candidate Profile</strong></p><div> <strong> <br>Languages:</strong> Fluent in both Arabic and English (spoken and understood).<br> <br> </div> <div> <strong> <br>Skills:</strong> Hands-on knowledge of traditional Arabic coffee preparation and proper serving etiquette.<br> <br> </div> <div> <strong> <br>Experience:</strong> Minimum 1 year of experience in a customer-facing role within hospitality, front desk, or customer service.<br> <br> </div> <div> <strong> <br>Interpersonal Skills:</strong> Excellent communication skills, approachable demeanor, and strong cultural awareness.<br> <br> </div>

<p>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Achieve Quality Audit result of 95% and above through consistent documented trainings Keep VIP folders ready for VIP arrivals and All inclusive Arrivals (Reg.-cards, room keys, welcome letter ) Assit and process check in/out for VIPs guests efficiently and professionally. Escort guests to their rooms and conduct Room Orientation. Update guest information into the computer after a complete check in. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Handle issuance of guest room key cards and ensure effective control for guest security. Ensure that all messages, mails and packages are delivered to the guest room. Assist at the Information counter and Business centre &amp; M Lounge as and when assigned. Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. Maintain continuous contact with hotel guests to ensure that any problem or complain are handle efficiently &amp; courteously.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree in Hotel Management, fresher or a minimum of 1 year experience in a similar role in a 5 star hotel.</p><p>2 5 years of experience</p><p>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable.</p><p>Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</p>

<p>Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed,friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Be aware of the daily activities and has product knowledge of all the hotel facilities. Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Build mutual trust, respect, and cooperation among team members. Ensure the services are up to the required standard. Always open the hotel doors to all guests, arriving and departing by extending friendly and warm welcome with gratitude Ensure prompt and efficient handling of all guest luggage and the luggage store while adhering to safety and security protocols. Assure every luggage is covered with a baggage claim tag. Organize, manage and supervise the delivery and retrieval of luggage while managing speedy and efficient parking of cars especially, during large events. Parking of guests and visitors vehicles in the designated hotel parking area. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent is preferred.</p><p><strong>Additional Information</strong></p><ul><li>2 5 years of experience</li><li>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable.</li><li>Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</li></ul>

<p><strong>About the Company</strong></p><p><br></p><p>Chicago House AC is an American soccer club based in Chicago, Illinois, focused on building a sustainable, community-driven soccer organization in one of the greatest sports cities in the United States. The club includes men’s, women’s, youth, futsal, and community soccer initiatives, and is backed by an ambitious group of investors and operators committed to growing the game in Chicago and across the U.S.</p><p><br></p><p>As soccer continues to experience rapid growth in America — driven by rising fan interest, increased investment, expanding youth participation, and the momentum surrounding the FIFA World Cup coming to North America — Chicago House AC is positioned to become an important part of the U.S. soccer landscape.</p><p><br></p><p>Our vision is to build a strong, locally rooted club with national relevance through strategic investment, community engagement, commercial partnerships, player development, and long-term brand building.</p><p><br></p><p><strong>Company Website:</strong> https://www.chicagohouseac.com/</p><p><br></p><p><strong>About the Role: Member of the Board of Advisors</strong></p><p>Chicago House AC is seeking accomplished professionals, entrepreneurs, sports executives, investors, business leaders, and soccer enthusiasts across the United States to join our Board of Advisors. Advisors will help promote the club, expand our network, identify strategic opportunities, introduce sponsors and investors, and support the long-term growth of Chicago House AC. This is an opportunity to become part of an ambitious soccer ownership and advisory group working to build a successful American soccer club with strong community impact and long-term commercial potential. We are especially interested in advisors who can help expand Chicago House AC's visibility, investor network, sponsor relationships, and strategic partnerships across the United States.</p><p><br></p><p>We are also seeking Board Advisors from Qatar to help expand Chicago House AC's international network and strengthen the club's presence within their local soccer and business communities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Promote Chicago House AC within your professional and personal network.</li><li>Introduce potential sponsors, commercial partners, investors, community partners, media contacts, and strategic relationships.</li><li>Provide strategic guidance on club growth, marketing, fundraising, sponsorships, fan engagement, partnerships, community programming, and business development.</li><li>Support revenue-generating and brand-building initiatives when appropriate.</li><li>Participate in periodic advisory meetings and provide feedback on key priorities.</li><li>Help identify opportunities to grow Chicago House AC’s presence among U.S. soccer fans, investors, sponsors, youth soccer organizations, local businesses, and strategic partners.</li></ul><p><br></p><p><strong>Preferred Qualifications</strong></p><ul><li>Passion for soccer and the business of sports.</li><li>Experience as an executive, entrepreneur, investor, advisor, sponsor, community leader, or business development professional.</li><li>Strong U.S.-based professional network that can support club growth.</li><li>Interest in sports investing, soccer operations, sponsorships, community development, youth soccer, fan engagement, or sports media.</li><li>Excellent communication and relationship-building skills.</li><li>Ability to help open doors to investors, sponsors, commercial partners, media opportunities, youth soccer organizations, local businesses, or soccer-related relationships.</li></ul><p><br></p><p><strong>Compensation &amp; Benefits</strong></p><p>This advisory role offers sweat equity aligned with advisor contributions and the long-term success of Chicago House AC. Advisors will have the opportunity to help shape the strategic direction of the club, work alongside the ownership group, expand their network within the U.S. soccer industry, and participate in an exciting American soccer investment journey.</p><p><br></p><p><strong>Why Join Us</strong></p><p>Soccer is entering a major growth phase in the United States. With the FIFA World Cup coming to North America, increasing investor interest in the sport, and growing demand for authentic local clubs, Chicago House AC has a unique opportunity to build a meaningful soccer platform in one of America’s most important cities.</p><p><br></p><p>Inspired by the growth of soccer culture in the U.S. and stories like Welcome to Wrexham, our goal is to build a sustainable, community-focused club with strong commercial potential, local pride, and national relevance.</p><p><br></p><p>If you’ve ever wanted to help shape the future of an American soccer club from the inside while sharing in its long-term success, this is a unique opportunity.</p><p><br></p><p><strong>Equal Opportunity Statement</strong></p><p>Chicago House AC is an equal opportunity organization. We are committed to creating a diverse, inclusive, and respectful environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, genetic information, or any other characteristic protected by applicable law.</p><p><br></p><p>Selection decisions are based on qualifications, merit, business needs, and the ability to contribute to the responsibilities of the advisory role.</p>

<p>Company Description Rixos Premium Qetaifan Island North Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><p>Job Description Receptionist This position is responsible for delivering exceptional guest service by ensuring a smooth and efficient Front Office operation. The receptionist serves as the first point of contact for guests, handling arrivals, departures, reservations, and guest inquiries while maintaining the highest standards of hospitality.</p><p>What you will be doing:</p><ul><li>Welcome guests warmly upon arrival and ensure a professional and efficient check-in and check-out experience.</li><li>Register guests, verify reservations, assign rooms, and issue room keys in accordance with hotel policies and procedures.</li><li>Process guest payments, cashiering transactions, currency exchange, and maintain accurate billing records.</li><li>Handle guest inquiries, requests, and complaints promptly, ensuring timely resolution and guest satisfaction.</li><li>Coordinate with Housekeeping, Concierge, Engineering, and other departments to ensure guest requests are fulfilled efficiently.</li><li>Review daily arrival and departure lists, ensuring all special requests, VIP arrivals, and room allocations are properly arranged.</li><li>Promote hotel facilities, outlets, room upgrades, and other services to maximize guest satisfaction and hotel revenue.</li><li>Maintain accurate guest profiles and update guest information in the property management system.</li><li>Ensure the privacy and confidentiality of all guest information at all times.</li><li>Monitor room availability and communicate any discrepancies to the Front Office Supervisor or Duty Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1-2 years of experience in a similar position in the hospitality industry (5* Hotel or resort).</li><li>Diploma in Tourism / Hospitality Management.</li><li>Good in English and communications Skills.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage</li><li>Proficiency in Microsoft Office and hotel Property Management Systems (PMS) such as Opera or similar.</li><li>Good organizational skills with the ability to multitask in a fast-paced environment.</li><li>Strong attention to detail and accuracy in handling guest information and financial transactions.</li><li>Positive attitude with a high level of professionalism and integrity.</li><li>Ability to work flexible shifts, including weekends, public holidays, and night shifts when required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Rixos Premium Qetaifan Island North</strong></p><br><p>Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><br><br>Job Description<br><br><p><strong>Receptionist</strong></p><br><p>This position is responsible for delivering exceptional guest service by ensuring a smooth and efficient Front Office operation. The receptionist serves as the first point of contact for guests, handling arrivals, departures, reservations, and guest inquiries while maintaining the highest standards of hospitality.</p><br><p><strong>What you will be doing:</strong></p><br><ul><li>Welcome guests warmly upon arrival and ensure a professional and efficient check-in and check-out experience.</li><li>Register guests, verify reservations, assign rooms, and issue room keys in accordance with hotel policies and procedures.</li><li>Process guest payments, cashiering transactions, currency exchange, and maintain accurate billing records.</li><li>Handle guest inquiries, requests, and complaints promptly, ensuring timely resolution and guest satisfaction.</li><li>Coordinate with Housekeeping, Concierge, Engineering, and other departments to ensure guest requests are fulfilled efficiently.</li><li>Review daily arrival and departure lists, ensuring all special requests, VIP arrivals, and room allocations are properly arranged.</li><li>Promote hotel facilities, outlets, room upgrades, and other services to maximize guest satisfaction and hotel revenue.</li><li>Maintain accurate guest profiles and update guest information in the property management system.</li><li>Ensure the privacy and confidentiality of all guest information at all times.</li><li>Monitor room availability and communicate any discrepancies to the Front Office Supervisor or Duty Manager.</li></ul><br>Qualifications<br><br><ul><li>Minimum 1-2 years of experience in a similar position in the hospitality industry (5* Hotel or resort).</li><li>Diploma in Tourism / Hospitality Management.</li><li>Good in English&nbsp;and communications Skills.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage</li><li>Proficiency in Microsoft Office and hotel Property Management Systems (PMS) such as Opera or similar.</li><li>Good organizational skills with the ability to multitask in a fast-paced environment.</li><li>Strong attention to detail and accuracy in handling guest information and financial transactions.</li><li>Positive attitude with a high level of professionalism and integrity.</li><li>Ability to work flexible shifts, including weekends, public holidays, and night shifts when required.</li></ul><br>Additional Information<br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front Office department, you will be responsible for delivering exceptional guest experiences from arrival to departure. The ideal candidate will have strong communication skills, a guest-focused attitude, and the ability to handle multiple tasks while maintaining high service standards.</p><p>Welcome guests with a warm, professional greeting and assist with check-in and check-out procedures. Handle room assignments, key issuance, and update guest preferences accurately in the PMS. Assist guests with inquiries, special requests, and hotel information to ensure a comfortable stay. Coordinate with Housekeeping and Engineering to ensure room readiness, maintenance follow-ups, and guest requests are completed promptly. Upsell room categories and promote hotel services to maximize revenue. Manage incoming calls, messages, and guest requests in a timely and courteous manner. Coordinate with Concierge, Reservations, and other hotel departments to ensure smooth operations. Provide accurate information regarding hotel facilities, dining options, transportation, and nearby attractions. Handle guest feedback and concerns professionally, offering solutions or escalating issues to the Duty Manager when necessary. Follow up with guests on special requests, complaints, and service recovery actions. Process guest payments, room charges, deposits, and refunds accurately. Maintain proper documentation, reports, and shift handover notes. Ensure the lobby and front desk area remain clean, organized, and presentable at all times. Adhere to hotel security, safety, and confidentiality protocols. Verify guest identification, maintain visitor logs, and follow standard front-office procedures. Follow brand standards and service guidelines at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Guest Service Agent, Front Desk Agent, or in a hotel customer service role.</li><li>Strong communication and interpersonal skills with a guest-first attitude.</li><li>Proficiency in hotel PMS (e.g., Opera/Fidelio) is highly preferred.</li><li>Good computer skills; proficiency in Microsoft Office applications.</li><li>Fluency in English; Arabic or other languages are an advantage.</li><li>Ability to multitask, stay calm under pressure, and work in a fast-paced hotel environment.</li><li>Professional appearance, grooming, and positive attitude.</li><li>Strong problem-solving skills and attention to detail.</li><li>High school diploma or equivalent; hospitality-related qualifications are preferred.</li><li>Willingness to work shifts, weekends, and public holidays.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.<br>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Restaurant Manager to oversee daily restaurant operations, lead high-performing teams, and deliver exceptional guest experiences.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage Front of House (FOH) and Back of House (BOH) operations</p></li></ul><ul><li><p>Lead and manage Front of House (FOH) and Back of House (BOH) operations.</p></li></ul><ul><li><p>Ensure exceptional customer service and operational excellence.</p></li></ul><ul><li><p>Supervise, coach, and develop restaurant staff.</p></li></ul><ul><li><p>Monitor sales, food cost, labor cost, and overall profitability.</p></li></ul><ul><li><p>Ensure compliance with food safety, hygiene, and company standards.</p></li></ul><ul><li><p>Drive operational improvements and business growth.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 3–5 years of experience as a Restaurant Manager or in a similar leadership role.</p></li></ul><ul><li><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.</p></li></ul><ul><li><p>Strong leadership, communication, and problem-solving skills.</p></li></ul><ul><li><p>Solid knowledge of restaurant operations, POS systems, inventory management, and cost control.</p></li></ul><ul><li><p>Fluent in Arabic and English.</p></li></ul><ul><li><p>Arab nationals preferred.</p></li></ul><ul><li><p>Immediate joiners are preferred.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Villa Host is responsible for providing personalized service to guests demonstrating true luxury brand experience from pre-arrival to departure by ensuring the comfort, satisfaction, and overall positive experience of guests staying at the villa. The role is expected to display the most exceptional customer service in creating a welcoming atmosphere for guests.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Greet arriving guests, provide a warm welcome, and facilitate the check-in process efficiently. </p><br> <p>Liaise with reservations and guests prior to their arrival to establish their needs and special requests, accordingly.</p><br> <p>Offer assistance and information to guests about the villa amenities, nearby attractions, and activities to enhance their stay. </p><br> <p>Ensure to contact guests to confirm their briefing about the facilities like spa and other facilities.</p><br> <p>Build positive relationships with guests, address their inquiries, and promptly respond to requests or concerns and maintain seamless interactions with them in order to facilitate guest recognition, obtain preferences, anticipate any needs and proactively action all requests and requirements.</p><br> <p>Escort guests to their villa accommodations, provide room orientation, and ensure that all amenities are functioning correctly.</p><br> <p>Ensure that all due payments are obtained and cleared in a timely manner as well as foreign exchanges and cash are paid in compliance with guidelines.</p><br> <p>Offer personalized concierge services, such as booking reservations, FandB orders, arranging transportation, laundry services, and providing recommendations for local dining and entertainment.</p><br> <p>Listen attentively to guest complaints or issues, and take immediate action to resolve them in a professional and courteous manner. </p><br> <p>To make a positive impact, taking personal responsibility and initiative to resolve issues always ensuring clear communication with all guests as well as colleagues at all times.</p><br> <p>Stand on top of coordinating outstanding issues with related departments such as housekeeping, engineering and ensure that the highest standards are maintained without compromising quality and reputation of the brand.</p><br> <p>Coordinate and fulfill special requests from guests, such as room setup, floral arrangements, or specific amenities, in friendly, efficient, accurate and polite manner always.</p><br> <p>Facilitate the smooth check-out process, bid farewell to departing guests, and assist with any final inquiries or assistance.</p><br> <p>Seek guest feedback and reviews to identify areas for improvement and maintain high-quality service standards.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Understanding of the hospitality industry, including luxury service standards, guest preferences, and hotel operations, to provide exceptional service tailored to villa guests.</p><br> <p>Knowledge of villa operations, including housekeeping, maintenance, and guest services, to ensure the smooth operation and maintenance of the villa and its amenities.</p><br> <p>Excellent interpersonal and communication skills to interact with villa guests professionally and effectively, anticipating their needs and providing personalized service.</p><br> <p>Ability to quickly identify and address guest inquiries, concerns, and requests, demonstrating resourcefulness and flexibility to ensure guest satisfaction.</p><br> <p>Keen attention to detail to ensure that the villa is impeccably presented and maintained, and that guest requests are fulfilled accurately and promptly, creating a memorable and enjoyable experience for guests.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Customer Interaction L2<br>Guest Relations L2<br>Hotel Management Standards and Procedures L2<br>Leadership<br>Product and Service Knowledge L2<br>Quality<br>Reservation Management L2<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Hospitality or any related field<br><br><br><br> </div>

OBJECTIVE/ PURPOSE OF THE JOB:<br><br><br><br>The E-commerce Customer Service & Order Fulfillment Executive is responsible for delivering an exceptional online customer experience throughout the complete order lifecycle. The role ensures accurate order processing, timely fulfillment, proactive customer communication, and efficient after-sales support while driving customer satisfaction, retention, and online sales. The position also supports revenue growth through cross-selling, upselling, performance reporting, and continuous process improvement.<br><br><br><br> Area of Focus:<br><br> Deliver exceptional customer service across all digital channels including phone, email, Whats App, and live chat. Respond promptly and professionally to customer inquiries. Handle customer complaints and resolve issues within agreed SLAs. Build long-term customer relationships through personalized service. Provide accurate information regarding products, availability, sizing, delivery timelines, returns and promotions. Maintain excellent customer satisfaction levels and service quality. Escalate complex issues to the E-commerce Manager when required. Ensure all customer interactions are documented accurately. Identify opportunities to recommend complementary products. Promote relevant campaigns and exclusive online services. Encourage customers to purchase additional products where appropriate. Support abandoned cart recovery initiatives. Assist in driving repeat purchases through personalized follow-ups. Promote loyalty program benefits and customer account registrations. Support concierge and assisted selling initiatives. Monitor new website orders and ensure timely processing. Coordinate with stores, warehouse, logistics and courier partners for order fulfillment. Allocate inventory and follow up on order picking and packing. Ensure all orders are shipped within agreed timelines. Monitor shipment status until successful delivery. Coordinate re-delivery attempts whenever required. Handle order modifications, cancellations and refund requests. Process exchanges and returns in accordance with company policies. Investigate failed deliveries and coordinate corrective actions. Monitor payment status and support payment-related inquiries. Ensure order accuracy and minimize fulfillment errors. Maintain daily order tracking reports Prepare daily operational reports including: Monitor customer service KPIs. Identify recurring customer issues and recommend improvements. Support sales reporting and campaign performance tracking. Maintain accurate records for management reporting. <br><br><br><br>Skills and Abilities:<br><br> 1-2 years of experience in E-commerce Customer Service or Order Fulfillment. Experience working on Shopify, Adobe Commerce (Magento), Salesforce Commerce or similar platforms. Experience using CRM or ticketing systems. Experience coordinating with logistics providers. Experience of handling customer complaints and order management. Excellent verbal and written communication. Strong customer service mindset. Excellent organizational skills. Strong attention to detail. Ability to multitask under pressure. Strong problem-solving skills. Excellent follow-up skills. Good analytical and reporting abilities. Strong Microsoft Excel skills. Experience using Microsoft Office. Knowledge of OMS and ERP systems is an advantage. Knowledge of shipping and fulfillment processes. Ability to work during weekends, holidays and peak campaigns when required. Fluent English and Arabic.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role:</strong></p><br> <p>You will support our team by ensuring consistent high standards of cleanliness and hygiene across the restaurant and that tables are cleared and cleaned quickly and efficiently.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You will have/be:</p><br> <p>- Previous experience within a similar role.</p><br> <p>- An individual who takes personal pride in working to high standards.</p><br> <p>- A team player with a 'can do' attitude who takes instructions well.</p><br> <p>- Flexible and a fast learner who is capable of moving between back-of-house and front-of-house duties.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <div>Job Description</div> <br> <p>We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front Office department, you will be responsible for delivering exceptional guest experiences from arrival to departure. The ideal candidate will have strong communication skills, a guest-focused attitude, and the ability to handle multiple tasks while maintaining high service standards.</p> <ul> <li>Welcome guests with a warm, professional greeting and assist with check-in and check-out procedures.</li> <li>Handle room assignments, key issuance, and update guest preferences accurately in the PMS.</li> <li>Assist guests with inquiries, special requests, and hotel information to ensure a comfortable stay.</li> <li>Coordinate with Housekeeping and Engineering to ensure room readiness, maintenance follow-ups, and guest requests are completed promptly.</li> <li>Upsell room categories and promote hotel services to maximize revenue.</li> <li>Manage incoming calls, messages, and guest requests in a timely and courteous manner.</li> <li>Coordinate with Concierge, Reservations, and other hotel departments to ensure smooth operations.</li> <li>Provide accurate information regarding hotel facilities, dining options, transportation, and nearby attractions.</li> <li>Handle guest feedback and concerns professionally, offering solutions or escalating issues to the Duty Manager when necessary.</li> <li>Follow up with guests on special requests, complaints, and service recovery actions.</li> <li>Process guest payments, room charges, deposits, and refunds accurately.</li> <li>Maintain proper documentation, reports, and shift handover notes.</li> <li>Ensure the lobby and front desk area remain clean, organized, and presentable at all times.</li> <li>Adhere to hotel security, safety, and confidentiality protocols.</li> <li>Verify guest identification, maintain visitor logs, and follow standard front-office procedures.</li> <li>Follow brand standards and service guidelines at all times.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Previous experience as a Guest Service Agent, Front Desk Agent, or in a hotel customer service role.</li> <li>Strong communication and interpersonal skills with a guest-first attitude.</li> <li>Proficiency in hotel PMS (e.g., Opera/Fidelio) is highly preferred.</li> <li>Good computer skills; proficiency in Microsoft Office applications.</li> <li>Fluency in English; Arabic or other languages are an advantage.</li> <li>Ability to multitask, stay calm under pressure, and work in a fast-paced hotel environment.</li> <li>Professional appearance, grooming, and positive attitude.</li> <li>Strong problem-solving skills and attention to detail.</li> <li>High school diploma or equivalent; hospitality-related qualifications are preferred.</li> <li>Willingness to work shifts, weekends, and public holidays.</li> </ul> <br> <div><br></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role:</strong></p><br> <p>Working behind the scenes in a busy restaurant you will ensure that our high standards of cleanliness and hygiene are maintained at all times.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You will have:</p><br> <p>- Previous experience within a similar role.</p><br> <p>- A 'can do' attitude and the ability to take instructions well and learn quickly.</p><br> <p>- A flexible nature, capable of moving between back-of-house and front-of-house duties quickly and efficiently.</p><br> <p>- The ideal candidate for this role is an individual who takes personal pride in working as part of team to achieve high standards.</p><br> </div>

<p>SUMMARY Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps. KEY RESPONSIBILITIES Welcome guests during check-in and giving a fond farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Escorts VIP Guests to their rooms upon arrival, explains the room and hotel facilities and offers them with assistance for the length of their stay. Maintains a friendly and caring relationship with the VIP guests during their stay by making a courtesy phone call, providing them with information on the hotel services and local sites of interest, handling their requests such as restaurant reservations and transportation requests. Coordinating and multi-tasking job duties in a busy environment. Detailed information regarding arrivals and room requirements. Have up to date information on daily room occupancy Greeting guests as they enter and exit the hotel. Co-ordinate with housekeeping for clearing of rooms. Collect Guest feedback during guest departure along with his likes and dislikes. Maintains high visibility in the lobby and front desk area and provide assistance to our guests in a pro-active way. Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all requests received from all guests. Follows up when necessary. During peak period, provides help and support to the Front Desk, and Concierge Desk with check-in, check out and handling guest requests.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 1 year experience as Guest Relations within hospitality environment. High school diploma or higher qualification. Experience in Opera is beneficial.</p>

<p>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up. Receive each guest call in a professional and friendly manner. Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Builds mutual trust, respect, and cooperation among team members. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Ensure guests are greeted by name upon calling as per Rixos Standards. Maintain an up-to-date knowledge of the hotel and local services. Telephone lists are continually updated. Complete management's long distance call vouchers and record them on the traffic sheet. Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls.</p><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position. Additional Information Be aware at all times of the management schedules and contact details. Monitor the long distance call logs, faxes and messages. Co-ordinate communication within the hotel in the event of emergency. Attend training classes as per schedule Show fullest cooperation and respect within the team and other departments Be aware of the daily activities and has product knowledge of all the hotel facilities'</p>