Doorman Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.<br>You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>REQUIRED QUALIFICATIONS<br>Related Work Experience: 6-months related work experience required.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.<br>You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>REQUIRED QUALIFICATIONS<br>Related Work Experience: 6-months related work experience required.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Butler Supervisor. The Butler Supervisor oversees the daily operations of the Butler team, ensuring exceptional personalized service that reflects the highest luxury hospitality standards. This role supervises, coaches, and supports Butler colleagues while coordinating with other hotel departments to deliver seamless guest experiences. The Butler Supervisor is responsible for maintaining service excellence, handling VIP guest requirements, resolving guest concerns, and ensuring all butler services are delivered efficiently, professionally, and in accordance with brand standards.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Supervise and support the daily operations of the Butler team to ensure exceptional guest service</li><li>Lead, coach, and motivate team members while maintaining luxury hospitality standards</li><li>Ensure personalized service is delivered to all guests, with special attention to VIPs and long-stay guests</li><li>Coordinate with Front Office, Housekeeping, Concierge, Food &amp; Beverage, and other departments to ensure seamless guest experiences</li><li>Monitor room readiness, amenities, and special guest requests prior to arrival</li><li>Handle guest concerns promptly and professionally, ensuring timely resolution</li><li>Conduct regular inspections of guest rooms, suites, and butler service areas to maintain quality standards</li><li>Assist in training, onboarding, and performance development of Butler colleagues</li><li>Prepare work schedules, allocate tasks, and monitor team productivity</li><li>Maintain accurate guest preference records and service documentation</li><li>Ensure compliance with hotel policies, health and safety regulations, and brand standards</li><li>Support management in achieving departmental goals, guest satisfaction targets, and continuous service improvement</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or bachelor's degree in Hospitality Management, Hotel Management, or a related field is preferred</p><p>Previous supervisory experience in a luxury hotel, resort, or upscale hospitality environment</p><p>Strong leadership, coaching, and team management skills</p><p>Excellent communication and interpersonal abilities</p><p>Exceptional attention to detail and a passion for delivering personalized guest service</p><p>Strong problem-solving and decision-making skills in a fast-paced environment</p><p>Proficiency in hotel property management systems and Microsoft Office applications</p><p>Knowledge of Forbes Five-Star or similar luxury hospitality service standards</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p> <h4>About the role:</h4> <p>The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.</p> <h4>What you will do:</h4> <ul> <li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li> <li>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Responds to all guest requests in an accurate and timely manner. Interactions with guests will be in person and by phone</li> <li>Resolves guest complaints, and finds opportunities to recognize and personalize the service</li> <li>Adhere to Four Seasons Hotel’s standards as well as policies and procedures</li> <li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</li> <li>Works harmoniously and professionally with co-workers and direct superior</li> </ul> <h4>What you bring:</h4> <ul> <li>One or more years experience working within a luxury hotel or similar environment is considered an asset</li> <li>Excellent interpersonal skills and communication skills</li> <li>Cross cultural sensitivity, and customer service orientation</li> <li>Guest centricity and understanding the importance of guest’s preferences</li> </ul> <h4>What we offer:</h4> <ul> <li>Opportunities to build a successful career with global potential</li> <li>Unique strong culture - diversity of 50 different nationalities</li> <li>Living accommodation in a high quality, well-resourced apartment</li> <li>Excellent training and development opportunities</li> <li>Employee recognition programs</li> <li>Complimentary nights at Four Seasons hotels worldwide</li> <li>Paid home leave tickets</li> <li>Complimentary meals in employee restaurants</li> <li>Free transportation to work</li> <li>Medical coverage</li> </ul> <h4>Work authorization:</h4> <p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>

Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Guest Services Agent, you will be responsible for the following duties:<br><br>Greet, check-in, and escort guests promptly to their rooms Address special guest preferences recorded in guest history profiles Handle cash drawer properly as outlined in the MODOH Controller’s Policy Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues Print and drop cash out, adjustment slips, paid out voucher, and bank count reports Communicate clearly with the Night Duty Manager and Accounting Department Establish a good working knowledge of the Hotel outlets and products<br><br>As Guest Services Agent, We Expect From You<br><br>Friendly, enthusiastic, passionate, Sociable Engaging, Genuine, Organised Minimum of 1 year of Front Office experience Minimum 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East Region is an advantage Strong command of Microsoft Office products ,HMS<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Guest Services Agent, you will be responsible for the following duties:<br><br>Greet, check-in, and escort guests promptly to their rooms Address special guest preferences recorded in guest history profiles Handle cash drawer properly as outlined in the MODOH Controller’s Policy Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues Print and drop cash out, adjustment slips, paid out voucher, and bank count reports Communicate clearly with the Night Duty Manager and Accounting Department Establish a good working knowledge of the Hotel outlets and products<br><br>As Guest Services Agent, We Expect From You<br><br>Friendly, enthusiastic, passionate, Sociable Engaging, Genuine, Organised Minimum of 1 year of Front Office experience Minimum 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East Region is an advantage Strong command of Microsoft Office products ,HMS<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Talent and Culture:Support the end-to-end onboarding process for new associates, ensuring a smooth and welcoming experience. Review and validate onboarding documentation prior to joining. Accompany new associates during the Heart of House tour, wardrobe fitting, and onboarding sessions. Coordinate document signing, system registrations, and electronic time and attendance enrollment. Communicate company policies, procedures, benefits, and internal guidelines to new associates clearly and accurately. Organize, maintain, and update associate records in the digital filing system, ensuring accuracy and confidentiality. Submit and manage employee documentation within the Oasys system in compliance with internal policies and local regulations. Ensure all employee files are complete, up to date, and audit-ready at all times. Assist with administrative tasks related to payroll processing, including data validation and documentation support. Provide support during employee offboarding processes, including documentation, system updates, and coordination with relevant departments. Maintain accurate records related to employee status changes.<br>Talent Acquisition Support Talent Acquisition activities by preparing Letters of Intent and Employment Contracts. Coordinate pre-boarding and onboarding logistics for new hires, including flight ticket bookings and travel arrangements. Prepare and share final joining details, arrival lists, and onboarding schedules. Update and manage candidate and onboarding information within the Avature system. Collaborate closely with Talent Acquisition and Talent & Culture teams to ensure timely and efficient hiring processes.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Is always a “brand ambassador” and ensures brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values always. Keep abreast of newest trends and innovations in the hospitality industry and within Talent & Culture. Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources. Take a proactive approach to administration, coordination of activities and anticipating potential opportunities. Maintain effective communication within the department and ensure that the Talent & Culture Leaders are kept well informed of any problems/queries that have arisen. To attend any department training sessions and/or meetings required. To liaise with other departments to ensure good communication and offer support. To be fully conversant with the Rosewood Doha’s Guidebook and T&C Policies & Procedures. Supports the hotel operation in times of demand.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> &nbsp;The Restaurant Supervisor oversees daily shift operations to ensure high-quality food service, guest satisfaction, and staff efficiency. This role bridges the gap between front-line staff and upper management, handling immediate customer needs, directing team members, and maintaining safety and service standards.&nbsp;<br><br><strong>Shift Management &amp; Customer Service<br></strong><br><br><ul><li>Supervise front-of-house (FOH) staff during daily shifts, ensuring smooth dining room operations.<br></li><li>Resolve customer complaints and service issues with speed and a positive attitude.<br></li><li>Monitor service speed, food presentation, and table turnover to maintain high standards.<br></li><li>Assist with opening and closing procedures, including cash handling, safe drops, and securing the building.<br></li></ul><strong>Team Leadership &amp; Training<br></strong><br><br><ul><li>Assign daily side-work, stations, and shift duties to servers, hosts, and bussers.<br></li><li>Train new hires on service protocols, menu items, and point-of-sale (POS) systems.<br></li><li>Provide real-time feedback and coaching to team members during service.<br></li><li>Cover floor positions (serving, hosting, or expediting) when the restaurant is busy or short-staffed.<br></li></ul><strong>Operations &amp; Compliance<br></strong><br><br><ul><li>Ensure full compliance with food safety, sanitation, and alcohol service regulations.<br></li><li>Monitor inventory levels of front-of-house supplies and report shortages to the Restaurant Manager.<br></li><li>Review employee timecards, manage shift cuts based on labor targets, and handle call-outs.<br></li></ul> </div>

Are you an experienced hospitality leader with a passion for delivering exceptional guest experiences?<br>We are looking for a Restaurant Manager to to lead our team and drive operational excellence at our fine-dining Indian restaurant located in Katara Cultural Village.<br>Role Description The Restaurant Manager is responsible for overseeing daily operations of the restaurant to ensure a high level of service, food quality, and overall guest satisfaction. This full-time, on-site role based in Doha, Qatar includes supervising front-of-house and back-of-house teams, managing staff schedules, and coordinating with the kitchen to ensure smooth service. The Restaurant Manager monitors customer feedback, addresses concerns promptly, and implements initiatives to enhance the guest experience. Additional responsibilities include managing inventory and ordering, enforcing health and safety standards, supporting hiring and training of team members, and assisting with basic budgeting and cost control. The role also involves collaborating with leadership on promotional activities and maintaining the restaurant’s brand standards.<br>Core Responsibilities(not exclusive):-Oversee daily restaurant operations, ensuring smooth service flow, impeccable hygiene, and adherence to company policies.-Recruit, train, mentor, and motivate front-of-house staff to maintain a high-performance culture.-Proactively engage with guests to ensure satisfaction, address feedback professionally, and build long-term loyalty.-Manage P&L responsibilities, including labor cost control, inventory management, waste reduction, and maximizing revenue through strategic upselling.-Maintain rigorous standards for food presentation, service etiquette, and overall restaurant ambiance.-Ensure full compliance with local Qatari health, safety, and labor regulations.<br>Qualifications & Requirements:-Verbal and written knowledge of Arabic language.-Minimum 5 years of dedicated managerial experience within the hospitality/restaurant industry in Qatar.-Deep understanding of the Qatari dining landscape, local consumer preferences, food safety and business culture.-Proven ability to manage diverse teams and foster a collaborative work-Excellent verbal and written communication skills in English, knowledge of Arabic is a significant advantage.-High level of professionalism, strong problem-solving capabilities, and the ability to thrive in a fast-paced environment.<br>If you're passionate about delivering exceptional dining experiences and leading a high-performing team, we'd love to hear from you.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía telephone, e-mail, Glowing or in person within the same day as the query being received. Ensures that special requests and alerts or traces to respective department are being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up. Submits summary Trust You glitches reported generated through Knowcross before 3rd of the month for the previous month. Pre research guests’ profiles, status and required information in order to personalize their stay. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports and monitors their activities throughout the day. Ensures that guest’s preference and relevant information are updated in Opera. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Understand and be able to perform all duties of the Managers on Duty. Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high. Promote & encourage creativity in efforts to deliver memorable guest journeys. Ensure the Rota is done correctly and in a timely manner. Actively lobby host and act as a role model for the team on Duty. Have a thorough knowledge of the Front Office systems, such as Opera, Knowcross and Vingcard. At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner. Assist with managing the performance of the Guest Relations, Service Center team to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations. Communicate all new policies and procedures to all associates. Ensure all departmental SOPs are updated and followed up correctly by the team. Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relations team, up-date procedures and implement them. Handle any guests’ problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Managers on Duty. Monitor associate’s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image. Always use the correct standard and etiquette when answering the telephone and emails. Work together with the Director of Front of House with regards to SAG’s and any special procedures which may be necessary for their arrival and departure. Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation. Have a complete knowledge of all the guest rooms. Attend daily operational morning meetings. Participate in all hotel and departmental initiatives. Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Be responsive to associates’ needs and problems; be firm, fair, and consistent in dealing with challenges. Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to. Constantly keep the Director of Front of House updated on the performance of the Guest Relations team. Spot check, Supervisors, Guest relations associates, Service Center Associates to ensure the Rosewood brand standards are being adhered to. Strive to achieve upselling goals by leading by example and motivating the team. Promote the hotels facilities effectively. Take an active role in the preparation of associate performance reviews/appraisals with the Director of Front of House. Understand the structure and standards to ensure a smooth operation between Guest Relations, Front office, Finance and Housekeeping. Take an active role in daily handovers – contributing and communicating relevant issues. Respond to all guest requests in a prompt and courteous manner. Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner. Attending training sessions both internal and external. Take an active role in recruitment for the Guest Relations team. Report all disciplinary and grievance matters immediately to Assistant/Director Front of House. Monitor that all LQA, Forbes and Rosewood standards are met.

We are seeking an experienced Finance Manager to join our team. The ideal candidate will have a strong background in financial management within the exchange house, banking, or financial services sector and possess excellent analytical and leadership skills.<br>Key Requirements:Bachelor's degree in Accounting, Finance, or a related field8–10 years of finance management experience, preferably in an exchange house, banking, or financial services environment Professional certification such as CPA, ACCA, CMA, CA, or equivalent Strong knowledge of IAS, IFRS, and Qatar Central Bank (QCB) regulations. Proven experience in financial reporting, budgeting, audits, regulatory reporting, and stakeholder management. Experience leading finance transformation, process automation, and ERP/financial system implementation projects. Strong analytical, leadership, and decision-making capabilities. Fluent in English and Arabic (both written and spoken)<br>Key Responsibilities:Oversee the organization's financial planning, budgeting, and reporting. Ensure compliance with financial regulations and company policies. Monitor cash flow, financial performance, and risk management. Prepare accurate financial statements and management reports. Lead audits and coordinate with external auditors. Provide strategic financial insights to support business growth and decision-making.<br>This is an excellent opportunity to play a key role in shaping the future of the Finance Department through operational excellence, automation, and innovation.<br>Salary Range: QAR 25k-30k

<strong>Company Description<br><br></strong>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Telephone Operator and build your career with us.<br><br><strong>Job Description<br><br></strong><ul><li>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up. </li><li>Receive each guest call in a professional and friendly manner. </li><li>Achieve Quality Audit result of 95% and above through consistent documented trainings. </li><li>Achieve the highest Guest Satisfaction measured by TRUST YOU platform. </li><li>Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. </li><li>Check Hotel situation, occupancy, functions, groups, VIPs. </li><li>Show fullest cooperation and respect within the team and other departments</li><li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. </li><li>Builds mutual trust, respect, and cooperation among team members. </li><li>Maintain effective communication with all related department to ensure smooth service delivery. </li><li>Handle every query in a polite and courteous manner and exceed guest expectations. </li><li>Ensure guests are greeted by name upon calling as per Rixos Standards. </li><li>Maintain an up-to-date knowledge of the hotel and local services. </li><li>Telephone lists are continually updated. </li><li>Complete management's long distance call vouchers and record them on the traffic sheet. </li><li>Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. </li><li>Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls <br><br></li></ul>Qualifications<br><br><ul><li>2–5 years of experience </li><li>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. </li><li>Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position. <br><br></li></ul>Additional Information<br><br><ul><li>Be aware at all times of the management schedules and contact details. </li><li>Monitor the long distance call logs, faxes and messages. </li><li>Co-ordinate communication within the hotel in the event of emergency. </li><li>Attend training classes as per schedule</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Be aware of the daily activities and has product knowledge of all the hotel facilities</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Telephone Operator and build your career with us.</p><br><br>Job Description<br><br><ul><li>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Receive each guest call in a professional and friendly manner.</li><li>Achieve Quality Audit result of 95% and above through consistent documented trainings.</li><li>Achieve the highest Guest Satisfaction measured by TRUST YOU platform.</li><li>Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li><li>Builds mutual trust, respect, and cooperation among team members.</li><li>Maintain effective communication with all related department to ensure smooth service delivery.</li><li>Handle every query in a polite and courteous manner and exceed guest expectations.</li><li>Ensure guests are greeted by name upon calling as per Rixos Standards.</li><li>Maintain an up-to-date knowledge of the hotel and local services.</li><li>Telephone lists are continually updated.</li><li>Complete management's long distance call vouchers and record them on the traffic sheet.</li><li>Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard.</li><li>Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls&nbsp;</li></ul><br>Qualifications<br><br><ul><li><strong>2–5 years</strong> of experience&nbsp;</li><li><strong>Professional appearance:</strong> Well-groomed, appropriately dressed, punctual, and dependable.</li><li><strong>Experience:</strong> Previous experience in hospitality,&nbsp;concierge work, reception, customer service, or a similar position.</li></ul><br>Additional Information<br><br><ul><li>Be aware at all times of the management schedules and contact details.</li><li>Monitor the long distance call logs, faxes and messages.</li><li>Co-ordinate communication within the hotel in the event of emergency.</li><li>Attend training classes as per schedule</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Be aware of the daily activities and has product knowledge of all the hotel facilities</li></ul> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a concierge agent, you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns</li> <li>Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions</li> <li>Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs</li> <li>Manage guest communications: Receive and deliver messages, mail, packages, and faxes</li> <li>Support VIP guests: Facilitate seamless registration and elevated service for high priority guests</li> <li>Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<ul><li><p>Own operational execution across the portfolio: inspections, handovers, move-in/move-out, defect tracking, and service coordination. Supervise and perform them when/if needed.</p></li><li><p>Implement tenant lifecycle controls: onboarding packs, house rules enforcement, access/keys governance, and records integrity.</p></li><li><p>Coordinate with IFM to ensure service request workflows, work order quality, and inspection closeouts meet service standards.</p></li><li><p>Manage service charge operational support: data readiness, unit records, issue resolution, and coordination for billing accuracy.</p></li><li><p>Control front-of-house performance and escalation handling; ensure consistent communication discipline and service recovery.</p></li><li><p>Conduct routine property condition audits (common areas, amenities, back-of-house) and lead corrective action plans.</p></li><li><p>Maintain incident logs and escalation reports; ensure corrective actions are tracked and closed with evidence.</p></li><li><p>Support vendor governance through field inspections, scorecards, and quality audits; report performance issues.</p></li><li><p>Prepare monthly operations pack: volumes, response times, recurring issues, risks, and improvement actions.</p></li><li><p>Assume strategic accountability for additional responsibilities as may be assigned by Executive Management to safeguard asset performance, operational resilience, and service excellence standards.</p></li><li><p>Drive cross-functional collaboration and provide leadership support across the organization to ensure seamless service delivery, regulatory compliance, and long-term portfolio value enhancement.</p></li><li><p>Demonstrate forward-thinking leadership by anticipating market trends, regulatory shifts, and operational gaps; proactively develop and present strategic improvement initiatives that elevate community positioning and stakeholder satisfaction.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Property Management, Business, or related discipline.</p></li><li><p>5–8 years of experience in premium residential property operations; exposure to master communities is an advantage.</p></li><li><p>Strong grasp of inspections, handover standards, service coordination, and governance documentation.</p></li><li><p>Relevant certifications, such as Certified Property Manager (CPM) or Accredited Residential Manager (ARM), to enhance industry credibility will be an advantage.</p></li></ul>

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>At The Ned Doha, we believe that every memorable guest experience begins with a warm welcome and exceptional service. We are currently looking for a passionate and service-oriented Front Office Agent to join our Front Office team and create unforgettable first impressions for our guests.<br><br>If you enjoy engaging with people, thrive in a fast-paced hospitality environment, and are committed to delivering outstanding guest experiences from check-in to check-out — we’d love to hear from you.<br><br>What You’ll Be Doing:<br><br> Greet and welcome guests upon arrival and departure with a warm, friendly, and professional demeanor. Manage guest check-ins and check-outs efficiently while ensuring all procedures and standards are followed. Handle guest inquiries, requests, and complaints promptly to ensure a seamless and memorable guest experience. Provide accurate information about hotel services, facilities, and local attractions to assist guests during their stay. Coordinate closely with Housekeeping, Concierge, Engineering, and other departments to ensure smooth daily operations. Process guest payments, maintain accurate billing records, and handle cash and transactions responsibly. Maintain a clean, organized, and welcoming front desk environment at all times. Uphold The Ned Doha’s luxury hospitality standards and deliver exceptional customer service consistently. Support the Front Office team in achieving operational excellence and guest satisfaction goals. Handle administrative and operational tasks efficiently in a fast-paced environment. <br><br>About You:<br><br> Previous experience in a Front Office or guest-facing role within the hospitality industry is preferred. Excellent communication and interpersonal skills with a passion for guest service. Proficiency in hotel management systems and front office operations. Strong organizational skills with excellent attention to detail and accuracy. Ability to remain calm, professional, and solution-oriented under pressure. Flexible to work shifts, including evenings, weekends, and public holidays. Fluent in English; additional language skills are considered an advantage. A positive attitude, professional appearance, and commitment to delivering exceptional guest experiences. A team player who enjoys working collaboratively in a dynamic hospitality environment. <br><br>What’s In It for You?<br><br>Tax-free salary of QAR 32,400 per year21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Front Office Agent!<br><br>#Front Office Agent #The Ned Doha

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>At The Ned Doha, we believe every memorable guest experience begins with a warm welcome and a safe journey. We are currently looking for a professional, reliable, and service-oriented Hotel Driver to join our team and deliver exceptional transportation services to our guests.<br><br>If you take pride in safe driving, outstanding customer service, and representing a luxury hospitality brand with professionalism — we'd love to hear from you.<br><br>What You’ll Be Doing:<br><br>Safely transport guests to and from the hotel, including airports, tourist attractions, business locations, and other designated destinations. Welcome guests warmly, assist with luggage, and ensure a comfortable and pleasant travel experience. Provide helpful information about local attractions, landmarks, and hotel facilities when required. Maintain the cleanliness, presentation, and overall condition of hotel vehicles to the highest standards. Conduct routine vehicle inspections and promptly report any maintenance or safety concerns. Adhere to all Qatar traffic regulations, road safety standards, and hotel policies to ensure the safety of guests and colleagues. Coordinate with the Front Office, Concierge, and other hotel departments to ensure timely and efficient transportation services. Maintain accurate records of trips, mileage, fuel consumption, and any incidents or maintenance requirements. Deliver exceptional guest service by responding professionally and courteously to guest requests and inquiries. Support operational requirements and perform additional duties assigned by management to ensure smooth hotel operations. <br><br>About You:<br><br>Valid Qatar Driving License with a clean driving record. Minimum of 2 years' professional driving experience, preferably within a luxury hotel or hospitality environment. Strong knowledge of Qatar's road network, traffic regulations, and key destinations. Excellent communication and interpersonal skills with a friendly and professional approach. Strong customer service mindset with the ability to create positive guest experiences. Ability to work flexible shifts, including evenings, weekends, and public holidays. Professional appearance, punctuality, and a high standard of personal presentation. Physically capable of lifting and carrying guest luggage safely. CPR and First Aid certification is an advantage. <br><br>What’s In It for You?<br><br>Tax-free salary of QAR 30,000 - QAR 31,500 per year21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Driver!<br><br>#Driver #The Ned Doha

<p>This position is responsible for delivering exceptional guest service by ensuring a smooth and efficient Front Office operation. The receptionist serves as the first point of contact for guests, handling arrivals, departures, reservations, and guest inquiries while maintaining the highest standards of hospitality.</p><p>What you will be doing:</p><ul><li>Welcome guests warmly upon arrival and ensure a professional and efficient check-in and check-out experience.</li><li>Register guests, verify reservations, assign rooms, and issue room keys in accordance with hotel policies and procedures.</li><li>Process guest payments, cashiering transactions, currency exchange, and maintain accurate billing records.</li><li>Handle guest inquiries, requests, and complaints promptly, ensuring timely resolution and guest satisfaction.</li><li>Coordinate with Housekeeping, Concierge, Engineering, and other departments to ensure guest requests are fulfilled efficiently.</li><li>Review daily arrival and departure lists, ensuring all special requests, VIP arrivals, and room allocations are properly arranged.</li><li>Promote hotel facilities, outlets, room upgrades, and other services to maximize guest satisfaction and hotel revenue.</li><li>Maintain accurate guest profiles and update guest information in the property management system.</li><li>Ensure the privacy and confidentiality of all guest information at all times.</li><li>Monitor room availability and communicate any discrepancies to the Front Office Supervisor or Duty Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1-2 years of experience in a similar position in the hospitality industry (5* Hotel or resort).</li><li>Diploma in Tourism / Hospitality Management.</li><li>Good in English and communications Skills.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage</li><li>Proficiency in Microsoft Office and hotel Property Management Systems (PMS) such as Opera or similar.</li><li>Good organizational skills with the ability to multitask in a fast-paced environment.</li><li>Strong attention to detail and accuracy in handling guest information and financial transactions.</li><li>Positive attitude with a high level of professionalism and integrity.</li><li>Ability to work flexible shifts, including weekends, public holidays, and night shifts when required.</li></ul>

The Senior Director, Academic Services is a new position within the Education Office at Carnegie Mellon University in Qatar, reporting to the Senior Associate Dean, Education. The Senior Director has primary responsibility for academic advising and student success, course scheduling and registration management, and student financial services, and supervises a team of four academic advisors, the Director of Student Academic Success, and the Manager, Student Financial Services.<br><br>Strategic Leadership<br><br>In collaboration with the Senior Associate Dean, Education, the Senior Director develops and manages a strategic vision for student services, including:<br><br>Monitoring overall student progress toward degree completion to identify and address problem cases and systemic issues;Ensuring students have adequate information to make informed decisions about course and degree options, and are aware of and in compliance with academic policies;Identifying recurring student concerns and proposing institutional solutions;Partnering with the Director of Student Academic Success to manage academic action plans and success interventions for students on academic probation or warning;Ensuring students receive accurate financial aid counseling and are prepared to meet their financial obligations, in partnership with the Manager, Student Financial Services.<br><br>Operational Management<br><br>The Senior Director also takes responsibility for:<br><br>Working with academic programs and student advisors to identify course needs and scheduling constraints;Managing creation of the course schedule, room assignments, and final exam schedule each semester;Ensuring accurate entry and integration of data (e.g., course descriptions, faculty and advisor assignments, degree audits) across enrollment management technology platforms;Supervising the degree certification process.<br><br>Desired Qualifications<br><br>Bachelor's degree required; Master's degree preferred8+ years in higher education with progressive leadership responsibility, including direct supervisory experience Experience in academic advising and/or enrollment services strongly preferred Familiarity with financial aid counseling and student financial services operations Proficiency with enrollment management and student records technology platforms Knowledge of and experience at Carnegie Mellon University and/or Education City, Qatar preferred<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Academic Program Administration<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Full time<br><br>Pay Basis<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance

The Senior Director, Academic Services is a new position within the Education Office at Carnegie Mellon University in Qatar, reporting to the Senior Associate Dean, Education. The Senior Director has primary responsibility for academic advising and student success, course scheduling and registration management, and student financial services, and supervises a team of four academic advisors, the Director of Student Academic Success, and the Manager, Student Financial Services.<br><br>Strategic Leadership<br><br>In collaboration with the Senior Associate Dean, Education, the Senior Director develops and manages a strategic vision for student services, including:<br><br>Monitoring overall student progress toward degree completion to identify and address problem cases and systemic issues;Ensuring students have adequate information to make informed decisions about course and degree options, and are aware of and in compliance with academic policies;Identifying recurring student concerns and proposing institutional solutions;Partnering with the Director of Student Academic Success to manage academic action plans and success interventions for students on academic probation or warning;Ensuring students receive accurate financial aid counseling and are prepared to meet their financial obligations, in partnership with the Manager, Student Financial Services.<br><br>Operational Management<br><br>The Senior Director also takes responsibility for:<br><br>Working with academic programs and student advisors to identify course needs and scheduling constraints;Managing creation of the course schedule, room assignments, and final exam schedule each semester;Ensuring accurate entry and integration of data (e.g., course descriptions, faculty and advisor assignments, degree audits) across enrollment management technology platforms;Supervising the degree certification process.<br><br>Desired Qualifications<br><br>Bachelor's degree required; Master's degree preferred8+ years in higher education with progressive leadership responsibility, including direct supervisory experience Experience in academic advising and/or enrollment services strongly preferred Familiarity with financial aid counseling and student financial services operations Proficiency with enrollment management and student records technology platforms Knowledge of and experience at Carnegie Mellon University and/or Education City, Qatar preferred<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Academic Program Administration<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Full time<br><br>Pay Basis<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance