Document Controller

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Essential Duties &amp; Responsibilities by Dimensions:</strong></p><p><strong>A. Shareholder &amp; Financial:</strong> Coordinate with the Head of Enterprise Architecture to provide architectural recommendations that fall inline with the Group s overall strategy and vision.</p><p><strong>B.Customer (Internal &amp; External):</strong> Meet with internal managers and project owners to understand and document their requirements prior to providing suitable solutions. Build and maintain strong and effective relationship with all other related departments, units and vendors to achieve the Group s goals/ objectives.</p><p><strong>C.Internal (Processes, Products, Regulatory):</strong> Develop and deliver against the organization s strategy and successfully implement Infrastructure Architecture through active engagement delivery and investment programs. Use industry standard architecture methodologies to successfully implement and grow the Infrastructure Architecture of the bank. Design and Build an up to date Infrastructure Architecture to ensure smooth and seamless propagation of data between systems and subsystems. Cover all internal systems as well as their dependence on multiple vendor products and services. Propose new enterprise standards based on business need, IT need and technology advances. Assist project teams to implement the standards into business applications. Employ and enforce IT industry standards such as ITIL. Performs architecture reviews with infrastructure teams, Internal Risk management (IRM) and audit teams to ensure adherence to standards, information risk management policies. Work closely with network and infrastructure teams, and project teams to understand their needs and ensure the best enterprise standard is implemented. Identify gaps in the Corporate Information/Data Model and address them actively in collaboration with the business support teams. Maintains a technology watch to identify emerging technologies that are relevant to the line of business. Builds awareness of key emerging technologies and promotes to the business in order to address their issues. Lead the preparation and maintenance of documentation and standards for the different activities and systems user guides as per the overall documentation policy. Ensure that design and development standards are integrated with the Group s governance framework. Ensure compliance and adherence to existing standards and policies in regards to IT security, internet and VPN security, and BCP and disaster recovery. Carry out requirements as directly assigned by the Head of IT Enterprise Architecture and in accordance with the overall business plan.</p><p><strong>D.Learning &amp; Knowledge:</strong> Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems. Strong knowledge of infrastructure architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group s long term planning and approved strategy. Initiate regular meetings which aim to add value by discussing progress, problems, and any other issues of concern. Identify areas for professional development of self and direct reports and act to enhance professional development of self and others.</p><p><strong>E.Other:</strong> Ensure high standards and security of confidentiality to safeguard commercially sensitive information.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education/Experience Requirements: University graduate (Computer Science or related degree) with at least 4 years experience in financial services with a specialization in infrastructure architecture, design and management. Specific courses in IT security and Infrastructure Architecture. Required Special Skills: Self-driven with well-developed motivational and team-building skills. Strong experience in Architectural design. Excellent oral and written communication skills in English and Arabic (preferable). Effective leadership and management skills. Strong analytical, problem solving, and decision-making skills. Project management skills. Strong documentation skills. Good interpersonal skills.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexibility for evenings/weekends based on client needs) About the Role We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat .<br> You’ll be the frontline voice of the company , responsible for: Resolving customer issues quickly Delivering a positive support experience Maintaining strong communication under pressure If you’re someone who is empathetic, organized, and thrives in fast-paced environments , this role is for you.<br> What You’ll Own Customer Interaction &amp; Issue Resolution Handle 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via: Phone Email Live chat Social channels Aim for first-contact resolution (FCR) Escalate complex issues to Tier 2 or technical teams Ticket &amp; SLA Management Prioritize tickets based on urgency and SLA requirements Track and manage open cases to ensure timely resolution Document all interactions clearly in the system Maintain organized and complete ticket records Knowledge Base &amp; Efficiency Update internal knowledge bases and FAQs Create and improve: Response templates Macros Help reduce repetitive tickets through better documentation Customer Experience &amp; Feedback Communicate with empathy and professionalism Capture customer feedback (CSAT, NPS) Identify recurring issues and flag trends Escalate negative experiences for quick resolution Collaboration Work closely with: Product Engineering Operations teams Provide insights to improve customer experience and product quality Compliance &amp; Quality Ensure compliance with: GDPR HIPAA (if applicable) Maintain confidentiality when handling customer data Follow quality standards for all interactions What Success Looks Like High first-contact resolution rates Fast response and resolution within SLA Strong customer satisfaction (CSAT ≥ 90%) Clean, organized ticket management Positive feedback from customers and leadership What Makes You a Strong Fit Patient, empathetic, and customer-focused Strong communicator (written and verbal) Comfortable handling high ticket volumes Organized and detail-oriented Resilient under pressure Adaptable across different industries and customer types Requirements (Must-Have) Experience 1–2+ years in: Customer service Call center Support roles Experience using at least one platform: Zendesk Freshdesk Salesforce Service Cloud Skills Strong typing and multitasking ability Excellent written and verbal English Proficiency with: Microsoft Office Google Workspace Ability to manage multiple tickets and priorities simultaneously Nice to Have Multilingual support experience Industry exposure: SaaS E-commerce Healthcare Finance Experience in KPI-driven environments Familiarity with: Chatbots AI-powered support tools Tools You’ll Use Zendesk / Freshdesk / Salesforce Service Cloud Email &amp; chat systems Knowledge base tools Internal collaboration platforms What a Typical Day Looks Like Review and prioritize incoming tickets Respond to customer inquiries across channels Resolve issues or escalate when needed Update knowledge base with new solutions Collaborate with internal teams on complex cases Track feedback and improve support quality Clear or update ticket queue before end of day In short: You ensure every customer interaction ends with clarity, professionalism, and resolution.<br> Key Metrics (KPIs) First Contact Resolution (FCR) Average Handle Time (AHT) CSAT / NPS scores (target ≥ 90%) SLA adherence Ticket backlog management Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (handle sample tickets) Client Interview Offer &amp; Background Verification Apply Now If you’re a customer-first professional who can handle volume without compromising quality , we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>We are currently looking Enterprise Infrastructure Architect for our Qatar operations with the following terms &amp; conditions.</p><br><p>Education/Experience Requirements:</p><br><p>• University graduate (Computer Science or related degree) with at least 4 years experience in financial services with a specialization in infrastructure architecture, design and management.</p><br><p>• Specific courses in IT security and Infrastructure Architecture.</p><br><p>Required Special Skills:</p><br><p>• Self-driven with well-developed motivational and team-building skills.</p><br><p>• Strong experience in Architectural design.</p><br><p>• Excellent oral and written communication skills in English and Arabic (preferable).</p><br><p>• Effective leadership and management skills.</p><br><p>• Strong analytical, problem solving, and decision-making skills.</p><br><p>• Project management skills.</p><br><p>• Strong documentation skills.</p><br><p>• Good interpersonal skills.</p><br><p>Essential Duties &amp; Responsibilities by Dimensions:</p><br><p>A. Shareholder &amp; Financial:</p><br><p>• Coordinate with the Head of Enterprise Architecture to provide architectural recommendations that fall inline with the Group’s overall strategy and vision.</p><br><p>B.Customer (Internal &amp; External):</p><br><p>• Meet with internal managers and project owners to understand and document their requirements prior to providing suitable solutions.</p><br><p>• Build and maintain strong and effective relationship with all other related departments, units and vendors to achieve the Group’s goals/ objectives.</p><br><p>C.Internal (Processes, Products, Regulatory):</p><br><p>• Develop and deliver against the organization’s strategy and successfully implement Infrastructure Architecture through active engagement delivery and investment programs.</p><br><p>• Use industry standard architecture methodologies to successfully implement and grow the Infrastructure Architecture of the bank.</p><br><p>• Design and Build an up to date Infrastructure Architecture to ensure smooth and seamless propagation of data between systems and subsystems.</p><br><p>• Cover all internal systems as well as their dependence on multiple vendor products and services.</p><br><p>• Propose new enterprise standards based on business need, IT need and technology advances. Assist project teams to implement the standards into business applications.</p><br><p>• Employ and enforce IT industry standards such as ITIL.</p><br><p>• Performs architecture reviews with infrastructure teams, Internal Risk management (IRM) and audit teams to ensure adherence to standards, information risk management policies.</p><br><p>• Work closely with network and infrastructure teams, and project teams to understand their needs and ensure the best enterprise standard is implemented.</p><br><p>• Identify gaps in the Corporate Information/Data Model and address them actively in collaboration with the business support teams.</p><br><p>• Maintains a technology watch to identify emerging technologies that are relevant to the line of business. Builds awareness of key emerging technologies and promotes to the business in order to address their issues.</p><br><p>• Lead the preparation and maintenance of documentation and standards for the different activities and systems user guides as per the overall documentation policy.</p><br><p>• Ensure that design and development standards are integrated with the Group’s governance framework.</p><br><p>• Ensure compliance and adherence to existing standards and policies in regards to IT security, internet and VPN security, and BCP and disaster recovery.</p><br><p>• Carry out requirements as directly assigned by the Head of IT Enterprise Architecture and in accordance with the overall business plan.</p><br><p>D.Learning &amp; Knowledge:</p><br><p>• Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems.</p><br><p>• Strong knowledge of infrastructure architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long term planning and approved strategy.</p><br><p>• Initiate regular meetings which aim to add value by discussing progress, problems, and any other issues of concern.</p><br><p>• Identify areas for professional development of self and direct reports and act to enhance professional development of self and others.</p><br><p>E.Other:</p><br><p>• Ensure high standards and security of confidentiality to safeguard commercially sensitive information.</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

We have an exciting opportunity for "ERM and BCM Advisor Arabic" role with our client for Qatar Location. Interested candidates are encouraged to send their CV to navika.srivastava@lancesoft.com<br><br>Job Title :- ERM and BCM Advisor Arabic Location :- Qatar Contract Duration :- 12+ Months<br>Skills and Competences: Behavioral Competencies:Ability to communicate effectively with teams and external parties, convey strategic vision and motivate teams to implement strategies in a coherent manner. Adhere to the provisions of the Code of Conduct and Professional Conduct and the Ministry’s laws. Ability to deal with changes in the work environment and adjust strategies according to new challenges and opportunities. Ability to deeply analyze problems and challenges and use creative thinking and innovation to develop new and effective strategic solutions. A business mindset with a proactive and practical approach to problem solving. Works well under pressure with the ability to manage multiple tasks. Ability to quickly build productive working relationships and use them to manage work effectively and demonstrate sound judgment in decision making. Flexibility to initiate or adopt new ways of working, adapting an approach as necessary to changing business requirements and priorities with a desire to continually learn and upgrade your knowledge and skills base.<br>Skills:Experience in food security, urban planning, complex industrial projects, legal services, with exposure to risk monitoring and control Government or private sector experience, finance and credit experience, preferablywith exposure to risk testing and control, scenario analysis, risk monitoring, and key risk indicators. Familiarity with all policies, procedures, systems and controls related to the field of risk management. Ability to collect and analyze complex data and information that requires great attention to detail, from multiple sources, and provide valuable insights to support risk-based decisions. Experience using information systems for review and reporting, such as Power BIGood knowledge of MS Office applications, especially MS Excel and Power Point. Effective communication skills, both written and oral, with the ability to communicate in a high manner with key stakeholders and fluency in spoken and written Arabic. Assists in developing a risk awareness program and conducts training to ensure stakeholders understand risks, contribute to the risk management process and promote a risk-aware culture<br>Key Roles and Responsibilities: Supervising the adoption of the Enterprise Risk Management System in the Ministry the implementation and execution of the general framework for Enterprise Risk Management in line with international standards for risk management, in addition to the guidance manual issued by the State Audit Bureau in the State of Qatar Supervising the Ministry’s preparation to obtain accreditation for international standards for Enterprise Risk Management. Supervising the preparation of the annual report, annual plan and risk appetite, for direct approval by the Ministry’s senior management Supervising the management of the business and projects of the Executive Risk Management Team for decision-making in the Ministry and supervising the work collaboratively with other risk team members and other risk leaders to provide data, analytical expertise and regulatory controls. Supervising the preparation of periodic reports and ensuring timely updates. Supervising the enhancement of governance and compliance with legislative and legal frameworks, controlling contractual obligations and improving the level of operations and services with all partners and stakeholders, by adopting the risk management system and integrating global best practices in the application of the risk management operations cycle within all specializations and tasks of the Ministry. Oversee the ongoing development of the risk management program, including policies, procedures and risk registers, and manage relationships with all stakeholders to ensure that risks to legal, regulatory and contractual requirements related to the Ministry’s operations are identified to determine their potential impact on business objectives. Oversee the development of the assessment and monitoring mechanism, incident investigation and reporting, and ongoing strategic and operational risk practices for the Ministry’s requirements Oversee coordination with internal and external stakeholders in risk and compliance, services, and central functions of the Ministry to manage risks and mitigation plans. Oversee the monitoring of key risk indicators, assessment of key risk and control data, preparation and development of reports, providing insight into emerging/key trends, and ensuring data is audited and escalated appropriately. Oversee the provision of training and support to risk champions on their use of the framework’s processes and procedures, across the Ministry as required Oversee risk representation at meetings, seminars, workshops and conferences as required Oversee the preparation and development of the Business Continuity Management and Crisis and Disaster Management system at the Ministry level, including the development of ongoing policies, business impact analysis reports, standards, tools and business guidelines. Oversee the preparation and development of recovery strategies, continuity planning and incident management, develop and facilitate incident exercises at the Ministry level, and manage relationships with all stakeholders Oversee the establishment of processes and practices that effectively ensure that the Ministry’s program remains up to date, integrates/aligns with international standards and practices as appropriate, and covers general regulatory requirements appropriately. Oversee processes that support governance requirements as part of the Ministry’s operational business continuity framework Provide guidance to designated stakeholders to ensure that their business continuity management processes are aligned with the Ministry-wide business continuity management program and are in line with international best practices, trends and quality standards Ensures appropriate integration of requirements and information obtained from various sources; including regulators and external auditors. Oversee other initiatives to achieve the Ministry’s resilience management agenda and the objectives set by the framework Identifies legal, regulatory, contractual requirements, policies and regulatory standards related to the Ministry’s operations to determine their potential impact on business objectives. Oversee the action plan activities necessary to enable the Ministry to manage crises as well as meet compliance requirements for business continuity plans. Identify, document and test business needs against the Ministry’s assets and activities and identify recovery strategies and gaps. Monitor key business impact analysis indicators, assess key control data, develop reports, provide insight into emerging/key trends, and ensure data is audited and escalated appropriately. Work collaboratively with Business Continuity Leaders to provide data and analytical expertise on risks and controls Provide training and support to Business Continuity Leaders on their use of the framework processes and procedures, across the Ministry as required Represent Business Continuity at meetings, seminars, workshops and conferences as required Experience, Professional Qualifications & Criteria<br>Experience:✓ Experience in science, engineering, business administration or the same field.<br>Professional Memberships and Certifications ✓ ISO 31000 certified, COSO ERM, Sarbanes Oxley, GDPR✓ Experience with Risk Management platforms✓ IRM Certificate, FRM, CBI, CFA, AML<br>Language Requirements:✓ Arabic and English<br>Interested candidates should send their CV along with the following details:Expected salary Visa/Work Permit status Notice Period Current Location

Job Description<br><br>Note: This profile provides a market aligned view of this job’s typical core requirements, informed by Korn Ferry’s Success Profile methodology, and will evolve over time.<br><br>Please note, the grade and content for this Job may be subject to change. This will be reviewed and updated in system by the end of Q4. Delivers experienced quality guidance that supports effective delivery and consistent functional practice. Executes a wide range of quality activities that strengthen compliance, assurance and operational reliability. Reinforces adoption of GHD quality systems through accurate application of standards and tools. Develops capability by expanding advisory scope and strengthening professional judgement.<br><br>Responsibilities<br><br>Responsibilities describe the typical accountabilities and scope of work for this job, while recognising that individual objectives are set with the manager and may vary over time.<br><br>Audit Compliance: Manage a portfolio of audit assignments. Ensure that the team plans and delivers audits that cover identified risk areas, and that appropriate corrective actions are agreed on with auditees. Resolve issues arising from audits and refer serious or contentious issues to the audit program leader. Document Preparation: Edit document in line with organizational style guidelines and prepare information for publication. Information and Business Advice: Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others. Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Quality Assurance Testing: Validate and interpret complex test data to evaluate and recommend the suitability of nonstandard materials or components. Quality Assurance Testing Design: Develop and validate complex new test methods and procedures for a product or operations segment, incorporating new technologies and meeting changing organizational, customer, and/or regulatory requirements. Quality Management System: Contribute to the identification and evaluation of current policies and business processes that are in the scope of the quality management system (QMS); contribute to the design of the QMS; provide specialist quality management input to the drafting of new policies and procedures and the design of business processes; contribute to the quantification of the costs and business benefits of change. Work Scheduling and Allocation: Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.<br><br>Competencies<br><br>Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.<br><br>Financial Acumen – Interprets and applies key financial indicators to make better business decisions. For example, swiftly assembles and fluently interprets the financial data and metrics relevant to the role. Draws rich insights from financial and quantitative data. Adheres to relevant budgetary guidelines. Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward. Manages Complexity – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options. Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns. Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations. Tech Savvy – Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.<br><br>Skills<br><br>Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.<br><br>Assessment – Works at an advanced level to assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations. Typically works independently and provides guidance. Auditing – Works with full competence to conduct audits, identifying exceptions, and developing specific solution or recommendations. Typically works without supervision and may provide technical guidance. Compliance software – Works with full competence to automate compliance tasks, maintain regulatory compliance, and generate reports for auditing purposes. Typically works without supervision and may provide technical guidance. Data Collection and Analysis - Quality Assurance – Works at an advanced level to collect, process, and analyze quality assurance data to ensure product and service excellence. Typically works independently and provides guidance. Data Management Techniques - Quality Assurance – Works at an advanced level to collect, analyze, and interpret quality data from various sources to identify trends, monitor defect rates, assess process effectiveness, and ensure adherence to quality standards and procedures. Typically works independently and provides guidance. Planning and Organizing – Works at an advanced level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works independently and provides guidance. Policy and procedures – Works at an advanced level to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Typically works independently and provides guidance. Procurement Quality Management – Works at an advanced level to design, implement and manage procurement quality control systems. Typically works independently and provides guidance. Project Quality Management – Works at an advanced level to establish and manage the quality policies, procedures, and responsibilities for a project or program that satisfies the needs for which it was undertaken. Typically works independently and provides guidance. Project Testing – Works at an advanced level to design, create and administer the test scripts associated with the delivery of the project, ensuring that the requirements are being met from a functional, design and user experience perspective. Typically works independently and provides guidance. Quality Assurance Methodologies – Works at an advanced level to implement rigorous quality assurance processes and procedures to ensure compliance with regulatory standards and adherence to good practices. Typically works independently and provides guidance. Quality System Management – Works with full competence to manage the quality management system. Typically works without supervision and may provide technical guidance. Requirements Creation and Verification – Works at an advanced level to create the rules for requirements and design quality, perform verification activities, and maintain quality control. Typically works independently and provides guidance. Review and Reporting – Works at an advanced level to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works independently and provides guidance. Systems and Tools - Quality Assurance – Works at an advanced level to effectively utilize quality management software, testing tools, and other relevant technologies to identify, track, and resolve defects, ensuring adherence to quality standards and procedures. Typically works independently and provides guidance.<br><br>Education<br><br>Bachelor's Degree or Equivalent Level<br><br>Experience<br><br>General Experience: Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level. (Over 6 years to 10 years) Managerial Experience: Basic experience of coordinating the work of others (4 to 6 months)

Additional Information Minijob | Aushilfe | Courtyard by Marriott Hotel Köln | Haustechnik | Handwerk | Reperaturen | Wartungen<br><br>Job Number 26122284<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, PO Box 26662, Doha 26662, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br><br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.

Additional Information Minijob | Aushilfe | Courtyard by Marriott Hotel Köln | Haustechnik | Handwerk | Reperaturen | Wartungen<br><br>Job Number 26122284<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, PO Box 26662, Doha 26662, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br><br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>Currently based in Qatar with good knowledge of local attractions, destinations, transportation, and cultural experiences.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Minijob | Aushilfe | Courtyard by Marriott Hotel Köln | Haustechnik | Handwerk | Reperaturen | Wartungen<br><br>Job Number 26122284<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, PO Box 26662, Doha 26662, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br><br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>In mehr als 100 preisgekrönten Häusern weltweit schaffen die Mitarbeiterinnen und Mitarbeiter des The Ritz-Carlton so außergewöhnliche Erlebnisse, dass diese Gästen noch lange nach dem Aufenthalt in Erinnerung bleiben. Wir sprechen die international besten Hotellerie-Profis an, die Erinnerungen für ein Leben kreieren, und sind davon überzeugt, dass jeder erfolgreich sein kann, wenn er die Möglichkeit hat, kreativ, durchdacht und mitfühlend zu handeln.<br><br>Jeden Tag setzen wir international Standards für besonders luxuriösen Service, wie man ihn heute selten findet. Und wir sind stolz darauf, unseren Gästen herausragende Fürsorge und Komfort zu bieten.<br><br>Ihre Rolle besteht darin, dafür Sorge zu tragen, dass die "Goldstandards" von The Ritz-Carlton jeden Tag anmutig und durchdacht erfüllt werden. Die Goldstandards dienen als Grundlage des The Ritz-Carlton und motivieren uns, jeden Tag noch besser als am Vortag zu werden. Mit diesem Ansatz und der festen Überzeugung, dass unsere Kultur der Erfolgsmotor ist, hat The Ritz-Carlton sich international den Ruf als Markenführer im Bereich Luxury Hospitality verdient. Als Teil unseres Teams lernen Sie die Goldstandards kennen, etwa unser Versprechen gegenüber Mitarbeiterinnen und Mitarbeitern, unser Credo und unsere Servicewerte. Und Ihnen versprechen wir, dass Sie bei uns die Gelegenheit bekommen, stolz auf Ihre Arbeit und Ihre Kolleginnen und Kollegen zu sein.<br><br>Bei The Ritz-Carlton werden Sie Teil des Markenportfolios von Marriott International . Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .

Additional Information Minijob | Aushilfe | Courtyard by Marriott Hotel Köln | Haustechnik | Handwerk | Reperaturen | Wartungen<br><br>Job Number 26122284<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, PO Box 26662, Doha 26662, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br><br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Con oltre 100 strutture premiate in tutto il mondo, il personale The Ritz-Carlton crea momenti talmente straordinari da rendere indimenticabili le esperienze degli ospiti. Attraiamo i migliori professionisti del settore ricettivo del mondo, in grado di dare vita a ricordi che durano per sempre, nella convinzione che tutti possono trovare la propria realizzazione quando sono messi in condizione di essere creativi, premurosi e comprensivi.<br><br>Ogni giorno ridefiniamo gli standard dei servizi di lusso più speciali e straordinari in tutto il mondo e siamo orgogliosi di offrire l'eccellenza nella cura e nel comfort dei nostri ospiti.<br><br>Il tuo ruolo sarà di garantire che gli "standard di eccellenza" The Ritz-Carlton siano erogati ogni giorno con cortesia e attenzione. Gli standard di eccellenza costituiscono il fondamento di Ritz-Carlton e sono ciò che ci spinge a migliorarci giorno dopo giorno. È su queste basi e sulla convinzione che la nostra cultura sia fondamentale per il successo che The Ritz Carlton si è guadagnato la reputazione di brand leader mondiale nell'accoglienza di lusso. In qualità di componente del nostro team imparerai e rappresenterai gli standard di eccellenza, come la Promessa dei dipendenti, il Credo e i Valori del servizio. E la nostra promessa a te è di offrirti la possibilità di provare orgoglio per il lavoro che svolgi e per le persone con cui lavori.<br><br>Entrando a far parte di Ritz-Carlton ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

We are currently looking for Wholesale Business Analyst for our Qatar operations<br><br>Education & Experience Requirements<br><br>Bachelor's degree from a recognized university preferably in Banking, Finance, Accounting, Economics, Business Administration, Information Technology, or a related discipline. At least 7 years of relevant experience, preferably within a highly rated international or regional bank. Experience in Business Analysis, Trade Finance, Cash Management, Transaction Banking Operations, or Digital Transformation initiatives. Proven experience in requirements gathering, process mapping, business requirements documentation (BRDs), and solution implementation. Exposure to corporate or wholesale banking environments, preferably within Qatar or the GCC market. Experience supporting digital banking, process automation, system implementation, or transaction banking transformation projects.<br><br>Required Special Skills<br><br>Excellent oral and written communication skills (including report writing) in English. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organising, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Strong business analysis capabilities including requirements gathering (BRS/BRD), user stories, process mapping, gap analysis, and solution documentation. Good understanding of Cash Management, Trade Finance, Supply Chain Finance, Virtual Accounts, and transaction banking operating models. Experience with digital transformation, process automation, data analytics, UAT, and implementation of transaction banking platforms and solutions. Shareholder & Financial Support revenue growth initiatives through analysis of transaction banking performance, client behaviour, fee income trends, and product utilization. Identify revenue leakage, operational inefficiencies, and opportunities to improve fee realization through process optimization and digitization initiatives. Deliver business insights, management reporting, and performance dashboards to support strategic decision-making and transaction banking growth objectives. Implements KPI’s and best practices for the Business Analyst role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Demonstrate a clear understanding of the key operational, financial, and performance drivers impacting transaction banking revenue and business outcomes. Customer (Internal & External) Support business teams and clients by analysing transaction banking requirements and assisting in the design and implementation of cash management and trade finance solutions. Facilitate effective communication between clients, business units, operations, product teams, and technology functions to ensure successful delivery of solutions and process improvements. Assist in enhancing customer experience by identifying process inefficiencies, supporting digital initiatives, and ensuring smooth onboarding and adoption of transaction banking platforms. To assist customers in all their queries on Bank’s products and seek solutions to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory) Analyse, document, and optimize end-to-end Cash Management, Trade Finance, and Supply Chain Finance processes to improve operational efficiency, client experience, and fee realization. Ensure business requirements, process designs, and solution specifications comply with applicable regulatory requirements, internal policies, operational controls, and risk management standards. Support implementation of digital trade and cash management initiatives through process mapping, requirements management, system testing, issue resolution, and stakeholder coordination. Identify opportunities for automation, process re-engineering, and workflow simplification to enhance transaction banking effectiveness and reduce manual intervention. Continuously improve business analysis methodologies, process documentation standards, and solution delivery practices to support business objectives. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues.<br><br>Joining time frame: 2 weeks (maximum 1 month)

About Us<br><br>As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.<br><br>Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, a health, and fitness club, and a rooftop pool, ensure a memorable stay<br><br>Inter Continental Doha The City is looking for an Executive Secretary to join our team.<br><br>As an Executive Secretary, you will bring ambition, talent, and the right blend of core skills to this pivotal role. We're looking for someone who: Demonstrates a genuine, natural sense of hospitality; brings prior work experience in hotel operational departments; has a proven track record of successful, high-level administrative support; can handle guest and stakeholder interactions with composure, discretion, and a smile even under pressure; and possesses excellent interpersonal and communication skills, with the professionalism expected at GM office level<br><br>Your day-to-day<br><br>Manage the General Manager's calendar, meetings, travel arrangements, and daily priorities. Prepare correspondence, reports, presentations, and meeting minutes. Coordinate communication between the Executive Office and hotel departments. Handle confidential information, documents, and records with discretion. Welcome and assist VIP guests, coordinating special requests with relevant departments. Support guest correspondence, feedback, and Executive Office communications. Process purchase requests, invoices, expense reports, and maintain office supplies. Organize business travel, events, and Executive Committee meetings. Maintain accurate filing systems and ensure compliance with IHG policies and procedures. Support the General Manager with administrative tasks and other duties as required.<br><br>What We Need From You<br><br>Bachelor’s degree3–5 years of experience as an Executive Secretary, Executive Assistant or similar administrative role. Strong proficiency in MS Office (Outlook, Word, Excel, Power Point) and document/data management systems Excellent organizational, multitasking, and time-management skills, with high attention to detail and discretion Excellent organizational and follow-up skills, with the ability to manage multiple priorities and initiatives. Previous experience within IHG Hotels & Resorts or another international luxury hospitality group would be an advantage.<br><br>What We Offer<br><br>In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking “Apply Online”<br><br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br><br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br><br>So, join us and you’ll become part of our ever-growing global family.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

???? Welcome to Your Next Adventure!<br><br>Leads the Loyalty & Partnerships function, owning the loyalty program as a product-led retention and<br><br>monetization engine while building the commercial partnership network that makes membership genuinely<br><br>valuable. Accountable for loyalty program strategy, member lifecycle and engagement KPIs, partner acquisition<br><br>pipeline, and the team that delivers all of it. This is a combined program-ownership and commercial role —<br><br>equal parts loyalty architect and partnerships operator.<br><br>???? What You’ll Get Your Hands On<br><br> Own the end-to-end loyalty program strategy — tier design, earn/burn mechanics, member segmentation, lifecycle engagement, and program economics. Define and track the program’s core KPIs: active member rate, earn/redemption ratio, retention uplift attributable to loyalty, LTV impact, and program margin. Partner with Product and Tech to shape the loyalty product roadmap — new features, tier benefits, gamification, personalization, and integration with the broader Snoonu ecosystem. Lead quarterly program reviews with leadership: what’s working, what’s not, where the program needs to evolve, and how the competitive landscape is shifting. Design and execute member engagement campaigns in collaboration with CRM and Digital Marketing — re-engagement, tier upgrade nudges, milestone rewards, and seasonal activations. Own the member value proposition: ensure Loyalty Club membership is a genuine differentiator vs. competitor programs. Own the partner acquisition target for the Loyalty Club. Measured on net-new partners signed, quality and exclusivity of offers secured, and incremental member value delivered. Run the full outreach and deal cycle for new partnerships: research, pitch, negotiate, close. This is hands-on, especially in Year 1 while the team is being built. Negotiate offer terms, exclusivity windows, co-marketing commitments, and performance metrics with commercial sharpness and pace. Build vertical penetration plans: identify which categories move the needle most on member perceived value and prioritize acquisition accordingly. Prospect into new GCC geographies where the Loyalty Club can extend its partner network. Track competitor loyalty and rewards programs across the GCC — who they are partnering with, what mechanics they are using, and what is landing with members. Feed market intelligence into Product, Marketing, and Leadership — flag whitespace opportunities and positioning gaps before they become problems. Monitor member feedback, engagement data, and NPS on Loyalty Club offers — use it to sharpen both program design and acquisition priorities. Team management & structure Leads the Loyalty & Partnerships pillar with existing direct reports. Designs the pillar’s operating model: how work flows between program management, partner acquisition, and corporate marketing. Defines ownership, handoffs, and escalation paths. Coaches and develops team members — sets objectives, runs regular 1:1s, establishes operating rhythm, and holds the team to commercial and program outcomes. Sets team standards for CRM hygiene, reporting cadence, partner management, and cross-functional collaboration. Defines role clarity and career paths within the function. Any headcount or structural change follows standard org governance and approval processes. Stakeholder management Internal stakeholders: Director of Growth & Performance (strategic alignment and reporting), Head of CRM (lifecycle coordination and member data), Performance Marketing (acquisition-to-loyalty handoff), Senior Manager of Marketing Efficiency (analytics, attribution, and martech), Product & Tech (loyalty product roadmap), Brand & Marcom (co-marketing and brand partnerships), Legal and Finance (contract review, commercial terms, program economics). External stakeholders: Brand and merchant partners (restaurants, hotels, retail, wellness, entertainment, services), loyalty program platform and technology partners, GCC market partners for geographic expansion.<br><br>????‍♂️ The Magic You Bring<br><br>6+ years of progressive experience spanning loyalty program management, partnerships/BD, or commercial strategy — with at least 2 years at a senior or lead level. Direct experience owning or co-owning a loyalty, membership, or rewards program — understanding of tier design, earn/burn economics, engagement levers, and what makes a program retain users vs. just exist. Proven track record in B2B partner acquisition: net-new deals closed from cold, not account management on inherited books. Experience leading a team of 3–6 people — hiring, coaching, setting objectives, and managing performance. Full sales cycle ownership — discovery, proposals, negotiated terms, and closed deals. Not just meeting- setting for someone else to close. CRM discipline: Salesforce, Hub Spot, or equivalent. Pipeline is a live document; team CRM hygiene is a management responsibility. Hands-on experience running multi-channel outbound: Linked In Sales Navigator, email sequencing tools (Apollo, Outreach, Hub Spot Sequences, or equivalent), cold calling, and in-person visits. Strong written and verbal English. Arabic fluency is a significant advantage for Qatar and GCC market access.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<p><span ><b>Qatar, Doha, Qatar</b></span></p><p><b>Full-time</b></p><p><b>Job Description</b></p><p>We are currently looking Enterprise Infrastructure Architect for our Qatar operations with the following terms &amp; conditions.</p><p><br></p><p>Education/Experience Requirements:</p><p><br></p><p>• University graduate (Computer Science or related degree) with at least 4 years experience in financial services with a specialization in infrastructure architecture, design and management.</p><p><br></p><p>• Specific courses in IT security and Infrastructure Architecture.</p><p><br></p><p>Required Special Skills:</p><p><br></p><p>• Self-driven with well-developed motivational and team-building skills.</p><p><br></p><p>• Strong experience in Architectural design.</p><p><br></p><p>• Excellent oral and written communication skills in English and Arabic (preferable).</p><p><br></p><p>• Effective leadership and management skills.</p><p><br></p><p>• Strong analytical, problem solving, and decision-making skills.</p><p><br></p><p>• Project management skills.</p><p><br></p><p>• Strong documentation skills.</p><p><br></p><p>• Good interpersonal skills.</p><p><br></p><p>Essential Duties &amp; Responsibilities by Dimensions:</p><p><br></p><p>A. Shareholder &amp; Financial:</p><p><br></p><p>• Coordinate with the Head of Enterprise Architecture to provide architectural recommendations that fall inline with the Group’s overall strategy and vision.</p><p><br></p><p>B.Customer (Internal &amp; External):</p><p><br></p><p>• Meet with internal managers and project owners to understand and document their requirements prior to providing suitable solutions.</p><p><br></p><p>• Build and maintain strong and effective relationship with all other related departments, units and vendors to achieve the Group’s goals/ objectives.</p><p><br></p><p>C.Internal (Processes, Products, Regulatory):</p><p><br></p><p>• Develop and deliver against the organization’s strategy and successfully implement Infrastructure Architecture through active engagement delivery and investment programs.</p><p><br></p><p>• Use industry standard architecture methodologies to successfully implement and grow the Infrastructure Architecture of the bank.</p><p><br></p><p>• Design and Build an up to date Infrastructure Architecture to ensure smooth and seamless propagation of data between systems and subsystems.</p><p><br></p><p>• Cover all internal systems as well as their dependence on multiple vendor products and services.</p><p><br></p><p>• Propose new enterprise standards based on business need, IT need and technology advances. Assist project teams to implement the standards into business applications.</p><p><br></p><p>• Employ and enforce IT industry standards such as ITIL.</p><p><br></p><p>• Performs architecture reviews with infrastructure teams, Internal Risk management (IRM) and audit teams to ensure adherence to standards, information risk management policies.</p><p><br></p><p>• Work closely with network and infrastructure teams, and project teams to understand their needs and ensure the best enterprise standard is implemented.</p><p><br></p><p>• Identify gaps in the Corporate Information/Data Model and address them actively in collaboration with the business support teams.</p><p><br></p><p>• Maintains a technology watch to identify emerging technologies that are relevant to the line of business. Builds awareness of key emerging technologies and promotes to the business in order to address their issues.</p><p><br></p><p>• Lead the preparation and maintenance of documentation and standards for the different activities and systems user guides as per the overall documentation policy.</p><p><br></p><p>• Ensure that design and development standards are integrated with the Group’s governance framework.</p><p><br></p><p>• Ensure compliance and adherence to existing standards and policies in regards to IT security, internet and VPN security, and BCP and disaster recovery.</p><p><br></p><p>• Carry out requirements as directly assigned by the Head of IT Enterprise Architecture and in accordance with the overall business plan.</p><p><br></p><p>D.Learning &amp; Knowledge:</p><p><br></p><p>• Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems.</p><p><br></p><p>• Strong knowledge of infrastructure architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long term planning and approved strategy.</p><p><br></p><p>• Initiate regular meetings which aim to add value by discussing progress, problems, and any other issues of concern.</p><p><br></p><p>• Identify areas for professional development of self and direct reports and act to enhance professional development of self and others.</p><p><br></p><p>E.Other:</p><p><br></p><p>• Ensure high standards and security of confidentiality to safeguard commercially sensitive information.</p><p><br></p><p>Joining time frame: 2 weeks (maximum 1 month)</p><p><br></p><p>&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>University graduate (Computer Science or related degree) with at least 4 years experience in financial services with a specialization in infrastructure architecture, design and management. Specific courses in IT security and Infrastructure Architecture.</p> <ul> <li>Self-driven with well-developed motivational and team-building skills.</li> <li>Strong experience in Architectural design.</li> <li>Excellent oral and written communication skills in English and Arabic (preferable).</li> <li>Effective leadership and management skills.</li> <li>Strong analytical, problem solving, and decision-making skills.</li> <li>Project management skills.</li> <li>Strong documentation skills.</li> <li>Good interpersonal skills.</li> </ul>

Additional Information<br><br>Job Number 26107715<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description<br><br>The Cyber Security Analyst is responsible for monitoring cyber security solutions triaging alerts to enable swift responses to incidents and the improved effectiveness and efficiency of detectors. The successful candidate will have a good technical knowledge of cyber systems and an interest in becoming an expert in cyber security. They should possess a good knowledge of different technologies and maintain an awareness of latest threats within industry.<br><br>Responsibilities<br><br>Roles and Responsibilities<br><br>Monitor and analyze cybersecurity alerts, events, and potential security incidents. Triage security alerts and create or update cases in the case management system to accurately document triggered alarms and detected threats. Ensure that all case information is complete, accurate, and up to date. Notify customers of security incidents and required mitigation activities, and support incident response throughout all phases of the incident management process by following established SOC procedures. Follow up on notifications, requests for information, and remediation activities to ensure timely resolution. Escalate incidents to Senior Analysts for further analysis, investigation, and guidance when required. Track and update cases and service requests based on new information, investigation findings, and stakeholder feedback. Coordinate with internal and external stakeholders to build and maintain positive working relationships. Support Senior Analysts in preparing Post-Incident Reviews (PIRs) and developing ad-hoc reports, dashboards, and metrics to measure and improve SOC operational effectiveness. Identify opportunities to improve processes, procedures, and services to enhance operational efficiency and continuously add value for customers.<br><br>Qualifications<br><br>Educational Qualifications<br><br>Relevant degree in Information Technology, Computer Science, Cybersecurity, or a related field. One or more relevant industry certifications.<br><br>Required Skills<br><br>A strong desire to learn about different security technologies and understand how security operations function. A passion for information security and a commitment to developing a career in this field. Reliability, accountability, and a strong work ethic. Well-developed logical and analytical thinking skills, with the ability to investigate and analyze security incidents. Ability to work in a shift-based schedule. Excellent written and verbal communication skills in English. Good understanding of TCP/IP network traffic and event log analysis. Good understanding of operating systems, network architecture, and common system design principles. Understanding of general cybersecurity threats, vulnerabilities, and exploits, along with appropriate mitigation techniques.<br><br>Desirable Skills & Experience<br><br>Familiarity with and experience working within the region. Previous experience working for a Managed Security Services Provider (MSSP) or Managed Detection and Response (MDR) provider. Experience working in a continuous 24/7 operations environment. Familiarity and hands-on experience with multiple Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) solutions. One or more relevant industry certifications, such as GSEC, CySA+, CSA, or equivalent.<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

Our Finance practice sits within our wider consulting team and is growing significantly due to client organisations need to address infrastructure weaknesses and adapt to the changing market environment. Consequently, we are seeing our clients undertaking a wide range of projects. As a Finance Senior consultant, Assistant Manager and Manager, you will work with our Managers, Senior Managers, Director to deliver exceptional service for our MENA clients.<br><br>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing MENA organisations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.<br><br>Your Key Responsibilities<br><br>As an Assistant Manager and Manager, you will work with leading organizations in MENA to assist them manage their finance functions to drive efficiency and provide better financial insight. This is about changing the role of finance from transactional processing to supporting the business make better decisions.<br><br>Skills And Attributes For Success<br><br>Experience in financial planning, budgeting, forecasting, revenue and expenditure management, and performance reporting. Support finance transformation programs, including finance operating model design, process improvement, and governance frameworks. Experience in public financial management, including spending reviews, revenue diversification, cost allocation, and pricing/repricing of government services. Develop and enhance financial policies, procedures, controls, and accounting cycle processes (P2P, O2C, R2R). Conduct benchmarking assessments and provide recommendations to improve financial performance and operational efficiency. Gather and document business and functional requirements and support the implementation of finance transformation initiatives. Prepare and present high-quality financial analysis, reports, dashboards, and recommendations to senior stakeholders. Prepare, deliver and present high-quality Power Point presentations to communicate financial insights and recommendations to client senior management. <br><br>To qualify for the role, you must have<br><br>Approximately 5 to 10 years of recent relevant Finance Transformation and Financial Planning work experience in a leading business consulting organization or accounting organization Hands on experience on major finance transformation and Financial Planning. Knowledge of financial planning process, transactions and tools. Skills in delivering high-quality Power Point presentations High level of drive, commitment to achieving solutions and ability to work under pressure Willingness to travel across MENA on regular basis for client services Preferably Fluency in Arabic and English is preferred<br><br>Ideally, you’ll also have<br><br>A bachelor’s degree in finance or accounting Accounting/ finance qualifications/ certifications (ACA, ACMA, ACCA, CPA CFA etc.) Willingness to travel extensively across the region<br><br>What We Look For<br><br>You’ll be a trusted business consultant to our clients with a strong Finance background. You will have strong understanding of finance transformation across Finance function.<br><br>What We Offer<br><br>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:<br><br>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.<br><br>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.<br><br>The Exceptional EY Experience. It’s Yours To Build.<br><br>EY | Building a better working world<br><br>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.<br><br>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.<br><br>Working across assurance, consulting, law, strategy &transactions, and tax EY teams ask better questions to find new answers for the complex issues facing our world today.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Primary Purpose of the Job</strong><br><p><span>To provide </span><span>Level 1</span><span>and Level 2 </span><span>technical support </span><span>as part of the Data Center team </span><span>for</span><span>QatarEnergy’s</span><span>infrastructure </span><span>and end-user technology </span><span>services</span><span>. The role includes handling incidents and service requests, performing routine operational tasks, troubleshooting and resolving common technical issues, monitoring data center and server infrastructure, supporting approved changes, and escalating complex issues in accordance with established procedures. The position contributes to reliable day-to-day IT operations across QatarEnergy sites</span><span>, including </span><span>support for</span><span> Active Directory,</span><span>Microsoft 365</span><span>, SCCM, printers, mobile devices, server monitoring, documentation, and IT inventory activities.</span></p><br><p><strong><span>Key Responsibilities</span></strong></p><br><ul><li><span>Provide </span><span>Level 1</span><span>and Level 2 </span><span>support for infrastructure </span><span>and end-user technology </span><span>services </span><span>as part of the Data Center team, ensuring timely response to incidents and service requests across QatarEnergy sites.</span></li></ul><ul><li><span>Perform routine user administration and support tasks related to Active Directory, Microsoft 365, SCCM, printers, mobile devices, and other approved IT services.</span></li></ul><ul><li><span>Troubleshoot and resolve Level 1 and Level 2 technical issues where within the role scope; document actions taken and escalate complex, recurring, or specialist issues to Engineers or relevant support teams.</span></li></ul><ul><li><span>Carry out standard service request fulfilment activities, including account support, access requests, software deployment support, device configuration, operational checks, and approved first- and second-level support tasks.</span></li></ul><ul><li><span>Monitor data center infrastructure, servers, services, and health dashboards; investigate initial alerts, take approved corrective actions where applicable, and escalate anomalies or service degradation in line with procedures.</span></li></ul><ul><li><span>Support patching, vulnerability remediation, cybersecurity controls, and emergency procedures under approved guidance, including execution of assigned Level 1 and Level 2 operational activities.</span></li></ul><ul><li><span>Assist Engineers during infrastructure upgrades, project activities, testing, and deployment tasks as required.</span></li></ul><ul><li><span>Maintain accurate operational records, technical documentation, standard checklists, and IT inventory information.</span></li></ul><ul><li><span>Provide courteous and clear communication to users, ensuring incidents and requests are handled professionally and in line with service expectations.</span></li></ul><ul><li><span>Support QatarEnergy applications on smartphones and tablets, including basic configuration, troubleshooting, and user assistance.</span></li></ul><ul><li><span>Participate in shift, standby, or on-call support arrangements when required to maintain continuity of IT services.</span></li></ul> <br><strong>Required Experience and Skills</strong><br><p><span>Minimum of 5 years of hands-on technical support experience in IT infrastructure, service desk, data center operations, server support, or a related environment, with exposure to both first- and second-level support activities.</span></p><br><p><strong><span>Professional Certifications</span></strong></p><br><ul><li><span>ITIL Foundation, Microsoft, CompTIA, or equivalent technical certifications will be an advantage.</span></li></ul><p><strong><span>Technical Skills</span></strong></p><br><ul><li><span>Working knowledge of Microsoft Active Directory, SCCM, Azure Active Directory, and standard user/device administration activities, with the ability to perform approved Level 1 and Level 2 support tasks.</span></li></ul><ul><li><span>Good understanding of Microsoft 365 services, including Teams, SharePoint Online, OneDrive, Exchange Online, and Intune support activities.</span></li></ul><ul><li><span>Good knowledge of Windows Server environments, Group Policy concepts, user access support, and common infrastructure services relevant to Data Center operations.</span></li></ul><ul><li><span>Ability to perform routine checks, follow technical procedures, complete standard operational tasks accurately, and carry out approved corrective actions within defined support boundaries.</span></li></ul><ul><li><span>Familiarity with Windows desktop support, basic Linux concepts, and standard troubleshooting methods.</span></li></ul><ul><li><span>Competent in printer setup, configuration, and troubleshooting across networked environments.</span></li></ul><ul><li><span>Familiarity with data center operations, monitoring tools, server health checks, basic infrastructure management, and escalation procedures.</span></li></ul><ul><li><span>Ability to use diagnostic utilities and support tools to identify, record, troubleshoot, and resolve common Level 1 and Level 2 technical issues, or escalate appropriately when specialist support is required.</span></li></ul><ul><li><span>Experience with E-Fax, enterprise SMS platforms, mobile device support, or similar end-user technology services will be an advantage.</span></li></ul><p><strong><span>Soft Skills</span></strong></p><br><ul><li><span>Strong communication</span><span>skills with the ability to explain technical issues clearly </span><span>and professionally to </span><span>users.</span></li></ul><ul><li><span>Customer-focused mindset with a disciplined approach to incident handling, service request fulfilment, and follow-up.</span></li></ul><ul><li><span>Ability to work independently, follow instructions, and collaborate effectively with Engineers, Service Desk teams, Data Center colleagues, and other ICT support groups.</span></li></ul><ul><li><span>Organized</span><span>, reliable,</span><span> and detail-oriented</span><span>,</span><span> with good documentation practice</span><span> and commitment to operational procedures.</span><ul><li><span>Willingness to work in shifts, standby, or on-call arrangements when required.</span></li></ul></li></ul> <br><strong>Educational Qualifications</strong><br><p><span>Technical Diploma in Computer Science, Information Technology, Electronics, or&nbsp;a related field.</span></p><br><br> </div>