Contract Representative Jobs in Qatar

Airswift are a Global Manpower Provider specialising in the Energy, Infrastructure & IT sectors. Present in more than 70 countries around the world, our reach, and capabilities in the markets we service is unparalleled in the industry.<br><br>We are working with a client to source a Shutdown Execution & SIMOPS Specialist on a contract role. Please see details below.<br><br>Title: Shutdown Execution & SIMOPS Specialist<br><br>Start Date: ASAP (typically within 1 month notice)<br><br>Location: Qatar<br><br>Experience Required--<br><br>Key Job Accountabilities<br><br>Shutdown Planning & Execution<br><br> Develop, review, and coordinate detailed shutdown execution plans and schedules. Ensure all shutdown activities are properly sequenced and aligned with project timelines and client requirements. Lead the execution of shutdown operations, ensuring activities are delivered safely, efficiently, and within schedule.<br><br>SIMOPS Management<br><br> Plan and manage SIMOPS activities, ensuring safe coexistence of concurrent operations. Identify SIMOPS risks and implement mitigation strategies in coordination with HSE teams. Facilitate SIMOPS meetings and ensure compliance with approved procedures and guidelines.<br><br>Interface Coordination<br><br> Act as the focal point between operations, maintenance, contractors, and project teams. Ensure seamless communication and coordination among all stakeholders involved in shutdown activities.<br><br>Permit to Work (PTW) Oversight<br><br> Monitor and control PTW systems during shutdown execution. Ensure strict adherence to safety procedures, isolation requirements, and regulatory compliance.<br><br>Work Prioritization<br><br> Identify critical tasks and prioritize shutdown activities based on operational requirements and risk assessments. Optimize execution strategy to minimize downtime and operational disruptions.<br><br>Resource & Logistics Coordination<br><br> Coordinate manpower, materials, equipment, and logistics for shutdown execution. Ensure availability of required resources in alignment with shutdown schedules.<br><br>Progress Monitoring & Reporting<br><br> Track shutdown progress against planned schedules and KPIs. Prepare and present daily/weekly reports highlighting progress, risks, and mitigation plans.<br><br>Startup & Handover Coordination<br><br> Support safe and efficient plant startup post-shutdown. Ensure proper system handover, documentation, and close-out of punch lists.<br><br>Qualifications<br><br>--Minimum Requirements--<br><br> Bachelor’s Degree in Mechanical Engineering (BE / BTech – Mechanical is mandatory)<br><br>Experience Required<br><br> 8 to 12 years of experience in oil & gas industry Proven experience in:<br><br>Shutdown planning and execution<br><br>SIMOPS coordination in live operating environments<br><br>Brownfield or operational facilities (preferred in Qatar or GCC)<br><br> Experience working on large-scale EPC projects or with major operators is highly desirable<br><br>If you would like to be considered for the position, please apply direct to this advertisement with your CV with contact details.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p> </p> <p> <strong>PURPOSE OF THE PROJECT</strong> </p> <p>The client is strengthening its Loyalty function by embedding a dedicated Partnership Manager to accelerate merchant ecosystem expansion and drive commercially impactful cardholder offers. This role sits at the intersection of commercial strategy and execution -owning the end-to-end merchant partnership lifecycle from sourcing and onboarding through to ongoing optimisation. For the right candidate, this is an opportunity to directly shape a card issuer's loyalty value proposition in one of the fastest-growing payments markets in the GCC, with visible impact on cardholder engagement, portfolio spend, and revenue growth.<strong> <br> <br> </strong> </p> <p> <strong>Key Activities<br>Core Responsibilities and Accountabilities</strong> <br> </p> <ol> <li>Merchant Acquisition &amp; Onboarding (~35%) -Source, evaluate, and onboard new merchant partners across retail, dining, travel, e-commerce, and lifestyle sectors, ensuring alignment with the client's card portfolio strategy and customer segmentation.</li> <li>Relationship Management (~25%) -Serve as the primary point of contact for existing merchant partners; conduct regular business reviews, resolve issues proactively, and identify upsell and cross-sell opportunities to deepen partnerships.</li> <li>Offer Design &amp; Commercial Negotiation (~20%) -Design, negotiate, and optimise merchant-funded offers, cashback structures, and loyalty rewards that drive cardholder engagement and measurable spend uplift.</li> <li>Market Intelligence &amp; Competitive Benchmarking (~10%) -Monitor competitor loyalty programmes, emerging merchant categories, and regional consumer trends across the Qatar and broader GCC to inform partnership strategy.</li> <li>Cross-Functional Coordination (~10%) -Collaborate with product, marketing, digital, risk, and compliance teams to ensure seamless offer execution, regulatory alignment, and go-to-market delivery.</li> <li>Identify, negotiate, and onboard new merchant partners across diverse sectors (retail, F&amp;B, travel, entertainment, e-commerce), ensuring each partnership aligns with the client's strategic objectives and target cardholder segments.</li> <li>Build and maintain strong, long-term relationships with existing merchant partners -acting as their trusted point of contact, driving satisfaction, retention, and incremental commercial value through regular performance reviews.</li> <li>Design, implement, and optimise loyalty offers and merchant-funded promotions, leveraging data?driven insights to create compelling value propositions that increase cardholder engagement, activation, and spend.</li> <li>Lead commercial negotiations with merchants to secure favourable terms (revenue-share, exclusivity, co-funding), ensuring compliance with QatarCentral Bank regulations, card scheme rules, and internal risk policies.</li> <li>Track and analyse the performance of merchant partnerships and loyalty initiatives against defined KPIs, producing regular reporting with actionable recommendations to refine strategy and maximise ROI.</li> <li>Conduct market research to identify emerging trends, new merchant categories, and competitive offerings within the Qatar and broader GCC translating insights into a prioritised partnership pipeline.</li> <li>Collaborate cross-functionally with product, marketing, digital channels, CRM, and compliance teams to ensure end-to-end execution of partnership initiatives, from offer design through campaign delivery and post-campaign analysis. <strong> <br> <br> </strong> </li> </ol> <p> <strong>KPIs (illustrative)</strong> <br> <br> </p> <ul> <li>New Merchant Partners Onboarded -Number of new partners activated per quarter</li> <li>Offer Redemption Rate % of cardholder base engaging with merchant offers<br> </li> <li>Incremental Card Spend Uplift % spend increase attributable to merchant-driven offers vs. baseline</li> <li>Partner Retention / Renewal Rate % of merchant partnerships renewed at contract end 21. % of merchant partnerships renewed at contract end Average days from partner agreement to offer going live</li> <li>Cardholder Engagement Score Composite metric: offer views, redemptions, repeat usage<strong> <br> <br> </strong> </li> </ul> <p> <strong>Knowledge and Experience</strong> <br> <br> </p> <ul> <li>Merchant acquisition, partnership management, or business development within card issuing, acquiring, or payments</li> <li>Loyalty programme design, management, and optimisation (points-based, cashback, merchant-funded offers, coalition models)</li> <li>Understanding of interchange economics, scheme rules (Mastercard/Visa), and merchant-funded offer mechanics</li> <li>Banking, payments, fintech, or card scheme environment</li> <li>CRM platforms (Salesforce, HubSpot, or equivalent) for pipeline and relationship tracking</li> <li>Loyalty management platforms (e.g., Comarch, Collinson, Giift, Novus Loyalty, or similar)</li> <li>Campaign management and offer publishing tools</li> <li>Data analytics and reporting tools (Excel advanced, Tableau, Power BI, or equivalent)</li> <li>Familiarity with digital channels (mobile banking apps, e-wallets) for offer distribution</li> <li>Excellent negotiation, presentation, and interpersonal communication skills</li> <li>Strong analytical and data-driven decision-making capabilities</li> <li>Ability to manage multiple partner relationships and competing priorities simultaneously</li> <li>Stakeholder management across senior internal and external contacts</li> <li>Commercially minded with an ability to balance strategic vision and tactical execution<strong> <br> <br> </strong> </li> </ul> <p> <strong>Preferred (Not Mandatory)</strong> <br> </p> <ul> <li>Bachelor's degree in Business Administration, Marketing, Finance, or related field; MBA is a plus</li> <li>Arabic language skills (preferred, not required -broadens merchant engagement reach in Qatar/GCC)</li> <li>Certifications: Certified Loyalty Marketing Professional (CLMP) or equivalent (nice to have)<br> </li> <li>Experience with A/B testing or Test &amp; Learn methodologies for offer optimisation<strong> <br> <br> </strong> </li> </ul> <p> <strong>Mandatory Skills**</strong> <br> </p> <ul> <li>Previous experience within banking, cards &amp; payments, or fintech -non negotiable for understanding scheme dynamics, interchange, and cardholder value proposition design</li> <li>Proven merchant acquisition and partnership management track record must demonstrate experience sourcing, negotiating, and managing commercial partnerships</li> <li>Strong analytical capability -ability to interpret performance data, identify trends, and translate into actionable partnership strategies</li> <li>Professional English fluency -required for all internal and external stakeholder communication</li> </ul></div></section>

Join Saipem and engineer a sustainable future. <br><br>We are a global leader in engineering and construction for the energy and infrastructure sectors, delivering complex onshore and offshore projects worldwide. Driven by technological innovation as “One Company”, our 30,000 people from over 130 nationalities in more than 50 countries work every day to enable the energy transition toward Net Zero. At Saipem, your expertise helps shape the future globally for environmental sustainability.<br><br>Company: Saipem<br><br>Project: Offshore – Qatar/UAE/Saudi Arabia<br><br>Job Title: Firing Line Operator<br><br>Location: Various Offshore Projects<br><br>Mission<br><br>Carry out all the pipe movements and the fit up operation on the prefabrication area, line up station and the assembly of J lay tower station Operate the equipment in a safe manner following the HSE procedures<br><br>Tasks<br><br>Operate the pipeline conveyors and transfer cars in the Double Joint prefabrication area Operate the clamps for the fit up in the J lay tower assembling station Operate the support pipe rollers and transfer cars in the line up stations Report any equipment malfunctioning to the mechanic department Ensure that the green and red light are applied according with the work phases Operate the ILUC and its winches Participate to the Tool box and JS A<br><br>Requirements<br><br>To apply you must have previous Firing Line Operator experience on pipe lay vessels Experience with offshore hook-up activities are beneficial Valid offshore certificates Availability to work in the Middle East<br><br>What Can We Offer To You<br><br>12 months contract (subject to extension according to Company needs) Corporate Benefits: We offer a comprehensive benefits package, including health insurance. Our One Saipem Way soft skills model leverages on skills development, career growth, opportunities to innovate through complex challenges by promoting communication and collaboration to achieve common goals.<br><br>Additional Information<br><br>We embrace diversity! At Saipem, we believe that innovation thrives through diversity. Our culture is built on mutual respect, collaboration, inclusion and the belief that our differences drive our progress.<br><br>Safety and Sustainability matter to us! Operating in difficult and at times extreme situations, the focus is always on the health and safety of people and the preservation of the natural ecosystem.<br><br>Find out more in our website: https://www.saipem.com/en/gpsag<br><br>One vision, many paths, limitless possibilities.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Customer Service Agent – Cargo Operations to support cargo operations, shipment documentation, revenue administration, and customer enquiries while ensuring efficient cargo processing and compliance with airline and IATA standards. This is a 6-month contract position based in Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree or equivalent qualification</p></li><li><p>Minimum 1–2 years of experience in air cargo operations, cargo customer service, or airline cargo management</p></li><li><p>Proven experience handling cargo reservations, shipment documentation, Air Waybill (AWB) processing, and cargo accounting</p></li><li><p>Working knowledge of IATA cargo regulations, cargo handling procedures, and dangerous goods requirements</p></li><li><p>Experience using cargo management systems and Microsoft Office applications</p></li><li><p>Fluency in English is required; Arabic language proficiency is an advantage</p><br></li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Expertise in cargo booking, shipment acceptance, and Air Waybill (AWB) preparation</p></li><li><p>Capable of coordinating cargo reservations, shipment tracking, and customer enquiries</p></li><li><p>Adept at preparing cargo invoices, revenue documentation, and operational reports</p></li><li><p>Experience ensuring compliance with airline procedures, IATA regulations, and cargo handling standards</p></li><li><p>Proficiency in maintaining accurate shipment records and updating cargo management systems</p></li><li><p>Effective coordination with freight forwarders, airlines, internal departments, and external stakeholders</p></li><li><p>Strong attention to detail with excellent communication, problem-solving, and customer service capabilities</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

Join Saipem and engineer a sustainable future. <br><br>We are a global leader in engineering and construction for the energy and infrastructure sectors, delivering complex onshore and offshore projects worldwide. Driven by technological innovation as “One Company”, our 30,000 people from over 130 nationalities in more than 50 countries work every day to enable the energy transition toward Net Zero. At Saipem, your expertise helps shape the future globally for environmental sustainability.<br><br>Company: Saipem<br><br>Project: Offshore – Qatar/UAE/Saudi Arabia<br><br>Job Title: Line up Operator<br><br>Location: Various Offshore Projects<br><br>Mission<br><br>Carry out all the pipe movements and the fit up operation on the prefabrication area, line up station and the assembly of J lay tower station Operate the equipment in a safe manner following the HSE procedures<br><br>Tasks<br><br>Operate the pipeline conveyors and transfer cars in the Double Joint prefabrication area Operate the clamps for the fit up in the J lay tower assembling station Operate the support pipe rollers and transfer cars in the line up stations Report any equipment malfunctioning to the mechanic department Ensure that the green and red light are applied according with the work phases Operate the ILUC and its winches Participate to the Tool box and JS A<br><br>Requirements<br><br>To apply you must have previous offshore Line up Operator experience Experience with offshore hook-up activities are beneficial Valid offshore certificates Availability to work in the Middle East<br><br>What Can We Offer To You<br><br>12 months contract (subject to extension according to Company needs) Corporate Benefits: We offer a comprehensive benefits package, including health insurance. Our One Saipem Way soft skills model leverages on skills development, career growth, opportunities to innovate through complex challenges by promoting communication and collaboration to achieve common goals.<br><br>Additional Information<br><br>We embrace diversity! At Saipem, we believe that innovation thrives through diversity. Our culture is built on mutual respect, collaboration, inclusion and the belief that our differences drive our progress.<br><br>Safety and Sustainability matter to us! Operating in difficult and at times extreme situations, the focus is always on the health and safety of people and the preservation of the natural ecosystem.<br><br>Find out more in our website: https://www.saipem.com/en/gpsag<br><br>One vision, many paths, limitless possibilities.

We have an immediate opportunity for " ERM Expert - Arabic". Please let me know if you're interested kindly send me your CV to kirthika.r@lancesoft.com<br>????Title: ERM Expert - Arabic????Location : Doha, Qatar - onsite????Duration : 1 year contract ⏰ Notice Period: Immediate joiner or up to 30 days<br>???? Key Requirements✓ Experience in science, engineering, business administration or the same field.▪ Professional Memberships and Certifications✓ Additional Certifications: ISO 31000 certified, COSO ERM, Sarbanes Oxley,GDPR✓ Experience with Risk Management platforms✓ IRM Certificate, FRM, CBI, CFA, AML<br>▪ Language Requirements:✓ Arabic and English<br>▪ Key Roles and Responsibilities:▪ Continuous development of the Ministry's risk management program andmanagement of ongoing relationships with all stakeholders: Identifies legal,regulatory, and contractual requirements, policies and regulatory standards related tothe Ministry's operations to determine their potential impact on business objectives.▪ Coordinate with internal stakeholders in risk and compliance, services, and centralfunctions of the Ministry for risk management and mitigation plans.▪ Continuous development of risk registers to ensure timely and accurate reporting ofrisk, oversight, and incident data for use by the risk management executive team fordecision making in the Ministry.▪ Monitor key risk indicators, evaluate key risk and control data, develop reports,provide insight into emerging/key trends, and ensure data is audited and escalatedappropriately.▪ Responsible for coordinating periodic reports, to ensure timely updates.▪ Support the implementation of the Ministry’s risk management framework, includingthe ongoing development of risk assessment and monitoring, incident investigationand reporting, and ongoing strategic and operational risk practices for the Ministry’srequirements.▪ Work collaboratively with other risk team members and other risk leaders to providedata and analytical expertise on risks and controls.▪ Provide training and support to risk leaders on their use of framework processes andprocedures, across the ministry as required▪ Support members of the Risk and Compliance team with the delivery of keyobjectives; Link identified risk scenarios to relevant processes to help determine riskownership.▪ Represent risks in meetings, seminars, workshops and conferences as appropriate▪ Assist with analytical work, other projects and ad hoc duties as assigned by the Enterprise Risk Management Department<br>Interested candidates send me your Cv along with below details:Expected salary:Visa/ Work Permit:Notice Period:Current Location:

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br>Working for Quantum Global Solutions you will be a self-starter with an innovative approach to projects and a strong customer focus towards your clients. Key attributes include:<br><b>Education</b><br>• Hold a degree relevant to the construction industry. Retain membership of a relevant professional institution MICE, RICS etc.<br>• Be working towards or hold additional relevant qualifications arbitration, adjudicator, expert witness.<br>Experience<br>• 10 to 15 years plus experience within the construction industry.<br>• Must have held senior posts within organisations and been at the front line of construction projects.<br>• Hold particular expertise or specialism within the construction sector oil, gas, infrastructure, building etc.<br>• Hold particular technical expertise cost specialist, contract specialist etc.<br>• Be able to focus on key evidence and separate core issues from the general noise of contractual communication.<br>• Be able to develop entitlements quickly from the evidence on the ground.<br>• Be able to tell the story supported by the evidence and grasp the bigger picture.<br>Writing Skills<br>• Possess excellent writing and grammar skills and be highly proficient in authoring technical documents.<br>• Be able to set strategy and develop structures for demonstrating entitlements.<br>People<br>• Be good with people and operate professionally in client facing roles.<br>• Possess excellent presentational skills and lead or chair meetings and discussions.<br>Claims Experience<br>• Possess first-hand experience with the development of construction claims.<br>• Participated in the development of claims strategies, negotiation and final settlement.<br>• Possess the ability to develop strategies for substantiating and calculating recoverable costs.<br>Presentation Skills<br>• Lead presentations to clients.<br>• Possess excellent verbal communication skills and be able to chair meetings, discussions and workshops.<br>IT Skills<br>• Generate high quality documentation utilising the technical and functional capabilities of software such as Word and Excel to deliver documents fully formatted and checked ready for peer review or presentation.<br>Planning Skills<br>• Be fully conversant with the appropriate deployment and use of delay analysis methodologies.<br>Time Management<br>• Be highly proficient in managing personal and project time according to differing and flexible schedules.<br>• Manage the timeframes of team s delivery against programmes and budgets.<br>Teamwork<br>• Be a strong team player leading and supporting teams where required.<br>Company Procedures<br>• Comply with company procedures, particularly compliance with weekly updates to corporate cloud storage systems.<br>Professional Development<br>• Have an active interest in local institution activities and be committed to on-going personal development.<br><br></div></section>

<p>We are recruiting for a Business Development Executive Assistant with the following details : Location : Doha, Qatar Work Scheme : Residential, single Start Date : Sep 2026 Contract Duration : 12 months </p><p>Project context We are seeking a highly organized, proactive, and professional Executive Assistant to provide comprehensive support to senior executives within the Gas Assets Division. The role combines traditional executive support with specialized responsibilities in HSE compliance, integrity, business analysis, data management, logistics, and facility coordination in a complex international energy/oil & gas environment</p><br><ul><li><p>Handle onboarding/offboarding of Division staff and secondees during mobilization and demobilization.</p></li><li><p>Prepare mission orders, ticket requests, hotel bookings, expense reports, visit programs, and gate passes.</p></li><li><p>Organize visas, transportation, and accommodation for abroad visitors.</p></li><li><p>Collaborate with HQ assistants and relevant departments to organize mission logistics for AOBO BD visitors to Doha.</p></li><li><p>5+ years of experience as an Executive Assistant, preferably in the energy/oil & gas sector or supporting complex international operations.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Candidate based in Qatar</p></li><li><p>Strong familiarity with HSE policies, Integrity & Compliance frameworks, and experience in a multinational environment</p></li><li><p>Arabic, English, French are a must</p></li><li><p>5+ years of experience as an Executive Assistant, preferably in the energy/oil & gas sector or supporting complex international operations.</p></li><li><p>Strong familiarity with HSE policies (ISO 14001), Integrity & Compliance frameworks,</p></li><li><p>Ability to work independently in a multicultural, fast-paced setting.</p></li><li><p>Bachelor’s degree preferred.</p></li><li><p>Proficiency in SAP, Microsoft Office Suite, and data compilation tools</p></li><li><p>Excellent organizational, communication, and interpersonal skills with high discretion and integrity</p></li></ul>

<p><strong>Role Overview</strong> Position scope, strategic mission, and operating context. Role Mission Drive reliable execution in brand systems and messaging strategy with clear KPI governance, weekly optimization cycles, and high-quality stakeholder communication. Business Context You will work with cross-functional squads supporting campaigns and delivery systems across MENA markets. This role contributes to our region-country-city operating model and reinforces commercial accountability. You will partner with strategy, delivery, and analytics leads to improve execution quality and speed. Role Snapshot Department: Creative &amp; Production Employment Type: Contract Work Model: Hybrid Primary Location: Doha (Hybrid) with MENA collaboration</p><p><strong>Core Responsibilities</strong> Expected ownership areas and day-to-day execution scope. Own end-to-end delivery for Brand Strategist initiatives, from planning through execution and optimization. Translate business goals into KPI trees, sprint priorities, and measurable weekly actions. Run structured experiments and document performance learnings for scaling decisions. Collaborate with adjacent teams to align creative, technical, and operational dependencies. Maintain QA discipline, reporting clarity, and leadership-ready status updates.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>7-10 years of experience in brand systems and messaging strategy.</li><li>Hands-on capability with positioning frameworks, message architecture.</li><li>Strong communication and stakeholder management in cross-functional environments.</li><li>Data-informed decision making with comfort in KPI and performance analysis.</li><li>Demonstrated ownership mindset with the ability to execute against deadlines.</li><li>Experience working across multi-country or multi-region delivery environments.</li><li>Track record improving conversion quality, efficiency, or operational reliability.</li><li>Confidence in SOP documentation and process governance.</li></ul>

<p>Position Overview We are seeking a friendly, organized, and dependable Customer Service Representative Admin to join our remote team. This entry-level position combines customer service with administrative support, including responding to customer inquiries, updating records, processing routine requests, entering data, and maintaining organized documentation. The ideal candidate communicates professionally, pays close attention to detail, and is comfortable using computers, email, chat, spreadsheets, and online systems. Previous professional customer service or administrative experience is not required. Training and ongoing guidance will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position.</p><p>Key Responsibilities</p><p>Customer Service &amp; Support</p><ul><li>Respond to customer questions through email, chat, phone, or approved support channels.</li><li>Provide clear and professional information regarding routine products, services, accounts, or requests.</li><li>Assist customers with general questions and basic service concerns.</li><li>Follow established procedures when resolving routine issues.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide customers with accurate next steps and available solutions.</li><li>Follow up on open requests when necessary.</li><li>Escalate complex, sensitive, or unresolved concerns to the appropriate team.</li><li>Maintain a courteous and helpful customer experience.</li></ul><p>Administrative Support</p><ul><li>Provide routine administrative assistance to supervisors and team members.</li><li>Process forms, requests, and general business documentation.</li><li>Prepare and update spreadsheets, trackers, contact lists, and administrative logs.</li><li>Organize digital files and shared folders.</li><li>Route information and requests to appropriate departments.</li><li>Assist with routine email and inbox management.</li><li>Track assigned administrative tasks and deadlines.</li><li>Support additional clerical projects as needed.</li></ul><p>Data Entry &amp; Record Maintenance</p><ul><li>Enter and update customer information in approved company systems.</li><li>Maintain accurate customer profiles, notes, and service records.</li><li>Record customer interactions, requests, and resolutions.</li><li>Review entered information for accuracy and completeness.</li><li>Identify missing, duplicate, or incorrect information.</li><li>Make routine corrections when authorized.</li><li>Maintain organized electronic records.</li><li>Perform basic data-quality checks.</li></ul><p>Customer Request Processing</p><ul><li>Review and process routine customer requests according to established procedures.</li><li>Verify that required information has been provided.</li><li>Update the status of requests in internal systems.</li><li>Track outstanding requests requiring follow-up.</li><li>Coordinate with internal departments when additional assistance is required.</li><li>Notify customers of routine updates or next steps when appropriate.</li><li>Escalate requests requiring specialized approval or support.</li></ul><p>Documentation &amp; File Management</p><ul><li>Upload, label, categorize, and organize digital documents.</li><li>Maintain electronic filing systems.</li><li>Review documents for completeness and basic accuracy.</li><li>Follow established file-naming and storage procedures.</li><li>Retrieve authorized customer or business records when requested.</li><li>Maintain templates, forms, and reference materials.</li><li>Protect confidential customer and company information.</li></ul><p>Communication &amp; Team Coordination</p><ul><li>Communicate professionally through email, chat, phone, and virtual meetings.</li><li>Provide status updates regarding assigned work.</li><li>Coordinate routine information with other departments.</li><li>Participate in virtual training, meetings, and coaching sessions.</li><li>Ask for clarification when instructions or customer information are incomplete.</li><li>Report recurring customer concerns or administrative issues.</li><li>Maintain dependable communication while working remotely.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Familiarity with email, web browsers, spreadsheets, and digital documents.</li><li>Professional and courteous customer-service approach.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to manage multiple routine customer and administrative requests.</li><li>Basic problem-solving skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful:</li><li>Customer service or customer support.</li><li>Administrative or clerical responsibilities.</li><li>Microsoft Word, Excel, and Outlook.</li><li>Google Docs, Sheets, Drive, and Gmail.</li><li>CRM or customer-support platforms.</li><li>Ticketing or help-desk systems.</li><li>Data entry and record maintenance.</li><li>Email, chat, or phone-based customer support.</li><li>Digital document-management systems.</li><li>Remote communication and collaboration tools.</li><li>Experience gained through internships, volunteer work, academic projects, retail, hospitality, call centers, office support, or other customer-facing environments may also be considered relevant.</li></ul><p>Skills &amp; Competencies</p><ul><li>Customer Focus: Provide helpful, respectful, and professional assistance.</li><li>Communication: Explain information clearly through written and verbal channels.</li><li>Organization: Maintain orderly customer records, documents, and assignments.</li><li>Attention to Detail: Review information carefully and identify errors or missing details.</li><li>Problem Solving: Handle routine customer concerns using approved resources and procedures.</li><li>Time Management: Manage multiple requests and complete responsibilities on schedule.</li><li>Dependability: Maintain consistent productivity and follow through on assigned tasks.</li><li>Adaptability: Learn new systems, procedures, and customer-service processes.</li><li>Confidentiality: Protect sensitive customer, employee, and company information.</li></ul><p>What We Offer</p><ul><li>Depending on employment status, location, and eligibility, benefits may include:</li><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development and skills training.</li><li>Regular coaching and performance feedback.</li><li>Career growth and advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p>Ideal Candidate</p><ul><li>You may be a strong fit if you:</li><li>Enjoy helping customers and solving routine problems.</li><li>Communicate clearly, patiently, and professionally.</li><li>Are organized and detail-oriented.</li><li>Are comfortable working with computers and online systems.</li><li>Can handle customer service and administrative responsibilities.</li><li>Can manage multiple requests while maintaining accuracy.</li><li>Follow established procedures carefully.</li><li>Work effectively and independently in a remote environment.</li><li>Are willing to learn new software and processes.</li><li>Can handle confidential information responsibly.</li><li>Are interested in developing experience in customer service, administration, or business operations.</li><li>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service or administrative role are encouraged to apply.</li></ul><p>Application Process</p><ul><li>Interested candidates should submit an updated resume and complete the required application information.</li><li>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering customer communication, attention to detail, data entry, organization, basic problem solving, or computer proficiency.</li><li>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.</li></ul><p>Equal Opportunity Statement</p><ul><li>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.</li></ul>

<p>Join our international school in Qatar as a Secondary English Language Teacher, where you ll inspire students to master the art of communication and develop a lifelong love for literature and language.</p><p>Overview This exciting opportunity allows you to shape young minds in a multicultural environment, fostering creativity, critical thinking, and confidence in English. With a commitment to academic excellence and innovative teaching, you ll play a key role in preparing students for success in a global context.</p><p><b>Job highlights</b></p><ul><li>Help students strengthen their English proficiency, building confidence in speaking, writing, and comprehension</li><li>Teach within a modern international school that values creativity, inquiry, and interactive learning</li><li>Work with students from diverse backgrounds, fostering global awareness and mutual respect</li><li>Benefit from excellent facilities, cultural richness, and opportunities for career development in a vibrant, modern country</li></ul><p>Facts &amp; Figures</p><ul><li>Job type: Contract</li><li>Duration: 2 years</li><li>Benefits: Visa, flights, furnished accommodation and medical insurance</li><li>Salary range: Competitive and tax-free in line with market conditions and experience</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate Holds a degree in English or Education with recognised teaching credentials, ideally QTS, PGCE or equivalent Experienced in delivering KS3 and KS4 English Language (and Literature where applicable), with a clear understanding of assessment standards Must have completed ECT Demonstrates creative, student centred teaching methods that support diverse learning needs and promote academic excellence Thrives in a multicultural environment, fostering respect, inclusion, and global awareness among students Contributes positively to the school community, embraces professional development, and values teamwork</p>

<p>Role Overview Position scope, strategic mission, and operating context. Role Mission Drive reliable execution in paid search and display analysis with clear KPI governance, weekly optimization cycles, and high-quality stakeholder communication. Business Context You will work with cross-functional squads supporting campaigns and delivery systems across MENA markets. This role contributes to our region-country-city operating model and reinforces commercial accountability. You will partner with strategy, delivery, and analytics leads to improve execution quality and speed. Role Snapshot Department: Performance &amp; Growth Employment Type: Contract Work Model: Hybrid Primary Location: Doha (Hybrid) with MENA collaboration Core Responsibilities Expected ownership areas and day-to-day execution scope. Own end-to-end delivery for PPC Analyst initiatives, from planning through execution and optimization. Translate business goals into KPI trees, sprint priorities, and measurable weekly actions. Run structured experiments and document performance learnings for scaling decisions. Collaborate with adjacent teams to align creative, technical, and operational dependencies. Maintain QA discipline, reporting clarity, and leadership-ready status updates.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements and Qualifications</strong> Capabilities required to perform the role at a high level. Required Experience 10+ years of experience in paid search and display analysis. Hands-on capability with Google Ads Editor, GA4, Looker Studio. Strong communication and stakeholder management in cross-functional environments. Data-informed decision making with comfort in KPI and performance analysis. Demonstrated ownership mindset with the ability to execute against deadlines. Preferred Qualifications Experience working across multi-country or multi-region delivery environments. Track record improving conversion quality, efficiency, or operational reliability. Confidence in SOP documentation and process governance.</p>

<p>Coordinate site to ensure timely and accurate management of Design work:</p><ul><li><p>Establish design work delivery and monitoring program for site.</p></li><li><p>Actively participate in Design/Supervision Consultant(s) selection and contracting.</p></li><li><p>Monitor work of Discipline Design Engineers and Design Consultants to ensure design correctness and completeness as well as scope compliance.</p></li><li><p>Maintain record of Design Consultant(s) submittals and control in a timely manner the submittals/correspondence received.</p></li><li><p>Evaluate and endorse the variation orders/concession requests submitted by the Design Consultant(s) for client's approval.</p></li><li><p>Review and comment on all drawings and documents submitted by Design Consultant(s) and ensure the incorporation of all revisions on all documents.</p></li><li><p>Coordinate with home office for technical support required to ensure the correctness and completeness of design aspects.</p></li><li><p>Review and report to client all monthly reports submitted by Design Consultant including areas of concern and recommended plans of actions.</p></li><li><p>Facilitate meetings with Design Consultant(s), Sub-consultants and client to review design document and take decisions as required.</p></li><li><p>Propose alternative materials/systems to improve the design operation and construction cost through value engineering workshops.</p></li><li><p>Review consultant / contractor work progress for contract payments.</p></li></ul><p>Set up, lead and manage design team on site:</p><ul><li><p>Manage and control team to ensure appropriately monitoring of the work of Design Consultants and of Contractors in construction stage.</p></li><li><p>Carry out goal setting and appraisals for team members.</p></li><li><p>Conduct skills development and awareness workshops for team as needed.</p></li><li><p>Ensure compliance with HSE and other policies by team members.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor of Architect Experience: Minimum 10years of similar experience. Overall 25years experience.</p>

<p>Job Overview A leading organization is seeking an experienced HSE Manager to lead Health, Safety and Environmental operations across a large-scale facilities management contract. The successful candidate will oversee HSE compliance, develop safety strategies, manage audits and investigations, and ensure adherence to local regulations and international standards.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Develop and implement the project's HSE Management System.</li><li>Ensure compliance with company, client and statutory HSE requirements.</li><li>Lead risk assessments and hazard identification activities.</li><li>Conduct incident investigations and implement corrective actions.</li><li>Manage emergency preparedness and response plans.</li><li>Oversee contractor HSE compliance.</li><li>Lead internal and external HSE audits.</li><li>Monitor KPIs and prepare monthly HSE reports.</li><li>Deliver HSE training and awareness programmes.</li><li>Liaise with clients, consultants and regulatory authorities.</li><li>Promote a strong safety culture across the project.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree or Diploma in Engineering, Science, Occupational Health &amp; Safety, Environmental Management or related discipline.</li><li>NEBOSH International General Certificate (Mandatory).</li><li>ISO 45001 Internal Auditor or Lead Auditor.</li><li>ISO 14001 Internal Auditor or Lead Auditor.</li><li>Training in: Risk Assessment Incident Investigation Emergency Response Fire Safety Permit to Work Systems</li><li>Minimum 8 years' relevant HSE experience.</li><li>Minimum 3 years in an HSE Manager or Supervisory position.</li><li>Experience within one or more of the following: Facilities Management Industrial Operations Logistics Warehousing Food Storage Port Operations High-risk operational environments</li><li>Required Competencies Integrated Management Systems (IMS) Legal &amp; Regulatory Compliance Contractor HSE Management Risk Assessment Incident Investigation Emergency Preparedness Audit Management HSE Performance Reporting Client &amp; Authority Liaison Excellent leadership and communication skills</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Airfield Sweeping Technician performs airfield sweeping and Foreign Object Debris (FOD) removal operations to ensure runways, taxiways, aprons, ramps, and associated paved surfaces remain safe for aircraft operations at Al Udeid Air Base. This position supports continuous airfield operations by operating sweeping equipment and following established safety, security, and operational procedures in compliance with U.S. military, host nation, and contract requirements.</p><p>ESSENTIAL JOB FUNCTIONS:</p><ul><li>Operate airfield sweeping equipment, including mechanical and vacuum sweepers</li><li>Perform FOD removal on runways, taxiways, aprons, ramps, and shoulders</li><li>Conduct visual inspections of airfield surfaces before, during, and after sweeping operations</li><li>Follow airfield safety procedures and FOD prevention programs at all times</li><li>Coordinate movement area access with Airfield Management and ATC as directed</li><li>Complete required inspection checklists, logs, and operational reports</li><li>Perform basic preventive maintenance checks on sweeping equipment and vehicles</li><li>Identify and report equipment malfunctions or safety hazards</li><li>Use required PPE and follow all safety and security protocols</li><li>Support emergencies or urgent airfield cleaning operations as directed</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent</li><li>Minimum of 1 3 years of airfield operations, airfield maintenance, or sweeping experience</li><li>Knowledge of FOD prevention principles and airfield safety procedures</li><li>Ability to operate heavy or specialized sweeping equipment</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Must possess a valid U.S. Driver s License</li><li>Possess a valid U.S. Passport (preferred)</li><li>Able to obtain and maintain a valid Residency Visa for Qatar</li><li>Must be able to work in extreme environmental conditions including dust and high temperatures.</li><li>Must be able to endure long hours, exposure to weather and hazardous conditions.</li></ul><p></p></section>

Position Description & Qualifications<br><br>Serco provides logistics sustainment and contingency support to IFRCO both OCONUS (Kuwait, Iraq & Syria) and CONUS (Redstone Arsenal, Yuma Proving Ground, and Fort Sill, OK) by conducting logistics database administration and lifecycle management of supplies.<br><br>You will become part of our Kuwait based logistics team supporting multiple government customers in Supply Chain Management, Inventory Control and Total Asset Visibility, including shipping and receiving, configuration management, distribution management, property accountability, and equipment disposition.<br><br>The Logistics Analyst will be part of a diverse team of highly talented personnel who work closely with the customer and other Serco teams to deliver quality logistics support to IFRCO OCONUS (Kuwait).<br><br>In This Role, You Will<br><br>Provide logistician experience to:Manage supplies and conduct warehousing functions to support government and military operations in an austere environment Inventory, package, ship, retrograde, transport, and maintain accountability of government property to support military operations Document the inventory, receipt, and shipment of equipment and systems Provide expertise in:Preparing assets for DLA-DA (DRMO) and turn-in to support phasing out unneeded equipment Utilizing Commercial Off the Shelf (COTS) and/or government logistics databases to move systems and equipment within the Iraq theater The use of computer applications (ex: Excel, Word, Power Point etc.) to communicate logistical transactions to contractor and government leadership<br>To Be Successful In This Role, You Will Have<br><br>An active DoD Secret clearance US citizenship Bachelor's degree with minimum 2 years of experience in Supply and Warehouse management within Government or Military operations Or High School Diploma with minimum 8 (6?) years of relevant experience Experience with retrograde, transportation, property accountability, and environmental stewardship Experience in preparing assets for DLA-DS (DRMO) and Turn-InExperience utilizing Commercial Off the Shelf (COTS) and/or Government logistics databases. Knowledge of various logistics forms (DD or DA) and their functions Knowledge of selected computer applications (ex: Excel, Word, Power Point, etc.) Ability to travel up to 75+% OCONUSActive/valid U. S Passport Ability to lift 35lbs unassisted<br>Additional Desired Experience And Skills<br><br>Forklift Experience, commercial or military Experience supporting Counter-Rocket, Artillery, Mortar (C-RAM) products and systems or Integrated Fires / Rapid Capabilities Office (IFRCO) products and systems Experience using Catalog Ordering Logistics Tracking System (COLTS) and Defense Property Accountability System (DPAS) HIGHLY desirable! Experience with IUID and/or RFID systems also highly desirable. Experience in preparing assets for DLA-DS (DRMO) and Turn-InKnowledge of COSIS and documentation of actions. Familiarity with preparing large pallets/crates for shipment both CONUS and OCONUSKnowledge of HAZMAT functions and requirements helpful<br><br>Company Overview<br><br>Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U. S. military, numerous U. S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.<br><br>To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.<br><br>Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I. D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.<br><br>Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.<br><br>Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.<br><br>Pay Transparency<br><br>Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.<br><br>Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br><br>Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan<br><br>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.<br><br>Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong> Hiring: Quality Lead (QA/QC)</strong><br> <strong>Location:</strong> Doha - Qatar<br> <strong>Contract Type:</strong> Long-Term Contract<br> <strong>Work Location:</strong> Onshore<br> <strong>Rotation:</strong> 12 Weeks ON / 2 Weeks OFF<br> <strong>Work Schedule:</strong> 6 Days per Week<br> ⏰ <strong>Working Hours:</strong> 8-10 Hours per Day<br> <strong>Job Purpose</strong><br> We are seeking an experienced <strong>Quality Lead</strong> to oversee the implementation and monitoring of Quality Management Systems, construction quality surveillance programs, and QA/QC activities. The successful candidate will ensure compliance with industry standards, project specifications, and quality requirements while providing leadership and direction to site quality inspection teams.<br> <strong>Key Responsibilities</strong><br> ✅ Monitor and oversee contractor construction quality surveillance activities and support project quality assurance programs.<br> ✅ Conduct construction quality verification inspections in accordance with approved Inspection &amp; Test Plans (ITPs).<br> ✅ Review and provide comments on Project Quality Plans, ITPs, procedures, and related quality documentation.<br> ✅ Ensure effective implementation of quality systems, processes, procedures, and continuous improvement initiatives.<br> ✅ Conduct quality assessments and audits to evaluate compliance with quality management systems and project specifications.<br> ✅ Lead and coordinate site QA/QC inspection teams to ensure quality objectives are achieved.<br> ✅ Analyze quality data, identify trends, and recommend corrective and preventive actions.<br> ✅ Prepare and present quality performance reports, KPI metrics, and inspection summaries.<br> ✅ Maintain strong stakeholder engagement with contractors, subcontractors, vendors, and project management teams.<br> ✅ Promote a culture of quality, integrity, and compliance throughout all project phases.<br> <strong>Qualifications</strong><br> ✔ Bachelor's Degree in Engineering, Science, or a related discipline.<br> ✔ Additional certifications in Quality Management, Welding Inspection, NDE, or related QA/QC disciplines are preferred.<br> <strong>Experience</strong><br> ✔ Minimum <strong>8 years of QA/QC experience</strong> within the Oil &amp; Gas, Energy, Petrochemical, or EPC industry.<br> ✔ Minimum <strong>1 year of supervisory or leadership experience</strong> managing quality personnel or service providers.<br> ✔ Experience working with Owners, EPC Contractors, Contractors, or Service Companies.<br> ✔ Strong knowledge of international industry codes, standards, and quality management practices.<br> <strong>Skills &amp; Competencies</strong><br> ✔ Strong understanding of Quality Management Systems (QMS).<br> ✔ Excellent written and verbal communication skills in English.<br> ✔ Strong leadership, presentation, negotiation, and facilitation skills.<br> ✔ Ability to interact confidently with project management teams and contractors.<br> ✔ Advanced analytical, organizational, and planning skills.<br> ✔ Strong computer literacy and reporting capabilities.<br> ✔ Demonstrated integrity, accountability, and problem-solving abilities<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

Job description:<br><br>Our business landscape We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:<br><br> Value-Focused Portfolio: <br>Boosting asset returns by focusing on telco operations, towers, data centres, the sea <br>cable business and fintech. Strengthen the Core: <br>Optimally using deployed capital and <br>maintain an appropriate cost structure. Evolve the Core: <br>Monetising opportunities to generate new revenue streams via programmes focusing <br>on analytics, digitalisation of operations, and partnerships with digital service providers. People: <br>Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring. Excellence in Customer Experience: <br>Creating superior customer experiences.<br><br> From day one, every employee who joins our team becomes an integral part of our success journey. <br>We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>life balance. Empowering you to catapult your personal and professional growth. If you’re looking <br>to challenge your growth potential, Ooredoo is the employer for you. Job overview This role plays a key role in supporting digital procurement operations across the Group. The analyst is responsible for driving the data driven decision making across Ooredoo Group’s sourcing and procurement eco-system. The role will lead the design, development, and continuous enhancement of reporting, dashboards, and analytics across key procurement domains including sourcing, procurement operations, spend analytics, supplier management, and contract management. In addition, the role will act as Level 1 (L1) functional support for sourcing systems (including Ariba and i Certis) in Ooredoo Group, ensuring smooth system usage, provides training to end users, and delivers high-quality data for category managers to support in decision making The Senior Analyst will bridge business and technology by transforming procurement data into actionable insights that improve efficiency, compliance, cost optimization, and supplier performance. Your impact on our goals Responsible for leading operational excellence across the Group in the areas of:NOC (Network Operations Center), SOC (Security Operations Center), FLM (Field Maintenance), Tools (OSS, monitoring, assurance platforms, CEM), Operational efficiency and performance management activities, Services (such as Roaming) Drive & support the evaluation, deployment, and management of current and future Operations and Managed Services Technology strategies Drive & support the development of Group-level Operations and Managed Services - Technology roadmaps, architectures and best practices ensuring alignment with Group strategic vision Enforce Group-wide operational frameworks, architecture standards, and governance models with a close collaboration and alignment with all OG technology functions, but also with strategy and business departments to ensure consistency and positive impact. Co-ordinate with Group Strategic Sourcing for driving synergies, evaluation of bids, and selecting vendors; provide technical expertise. Contribute to relevant expert groups & drive centers of excellence in the defined area of responsibility, while actively contributing to other domains when needed (Engineering, IT, …) Oversee alignment of OpCo projects and vendor engagements with Group models Participate in reviewing OpCos’ strategic plans and budgets as a technical expert (participate in development also if requested) Support OpCos in resolving Operations and Managed Services Technology related issues, as required, and as per the defined framework for Group involvement in the OpCos Support in M&A technology due diligence Participate in the formulation of strategic and operational governance processes of Group Technology as a member of the senior management team. Standardize network operations, performance management tools and processes Promote knowledge sharing and cross-OpCo collaboration. When needed/Requested, evaluate the efficiency of OpCo-related organizational structures and provide actionable recommendations to the leadership team Define and govern the managed services model across OpCos, and promote effective knowledge sharing and cross-OpCo collaboration Ensure continuous and effective vendors performance reviews and lead contract transitions, scope extensions, or renegotiations Ensure alignment with Ooredoo procurement, finance, commercial, strategy, customer experience functions Team dynamics Internal Group Heads and peers in Group Technology, Group Finance, Group Consumer and Group Strategy functions. Assigned OPCOs CTOs and Heads and Peers in Technology in the OPCOs. External Vendors: Key account Managers, Vendor Technical interface. Your profile Experience >15 years’ experience directly related to the duties and responsibilities specified Previously held any of the following positions or similar as head at a major telecommunications operating company, in: NW Service assurance, NW SOC or Performance. Network Operations International experience Experience in Ooredoo Group OPCOs is a plus. In-depth working knowledge of RAN, Tx, Core Networks and Service Delivery is mandatory Six Sigma, ETIL and any similar certifications are a good plus. Good IT network background Extensive hands-on experience in the planning, design and implementation and operating systems in mobile networks Vast knowledge of key mobile telecom NW systems, platforms, and technologies, including hardware and software components Strong knowledge of Telecom infrastructure technologies and end-to-end planning practices, implementation methods and cost optimization strategies, with a specialty in NW domains (RAN, Tx, CORE) Knowledge and experience in systems integration techniques, system engineering, systems management, Current working experience with NW Technology products (Planning and Performance) from group frame vendors very desirable. Proven ability to translate commercial/marketing needs into technology targets, ability to guide marketing through that process, and contribute to strategy formulation Qualifications Engineering Degree or equivalent. Industry training in RAN, Tx, core network platform technologies preferred International experience, preferably in the MENA or Asia regions. Must-have skills Technical Technology Strategy - Advanced Technology Performance Management - Advanced Change Management - Advanced Analytical Thinking - Advanced Behavioural Networking & Influencing Collaboratively - Advanced Delivering Results & Fostering Ownership - Advanced Building Customer Value - Advanced Leading Teams - Advanced Driving Change - Advanced Shaping Strategy - Advanced

Job description:<br><br>Our business landscape We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:<br><br> Value-Focused Portfolio: <br>Boosting asset returns by focusing on telco operations, towers, data centres, the sea <br>cable business and fintech. Strengthen the Core: <br>Optimally using deployed capital and <br>maintain an appropriate cost structure. Evolve the Core: <br>Monetising opportunities to generate new revenue streams via programmes focusing <br>on analytics, digitalisation of operations, and partnerships with digital service providers. People: <br>Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring. Excellence in Customer Experience: <br>Creating superior customer experiences.<br><br> From day one, every employee who joins our team becomes an integral part of our success journey. <br>We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>life balance. Empowering you to catapult your personal and professional growth. If you’re looking <br>to challenge your growth potential, Ooredoo is the employer for you. Job overview This role plays a key role in supporting digital procurement operations across the Group. The analyst is responsible for driving the data driven decision making across Ooredoo Group’s sourcing and procurement eco-system. The role will lead the design, development, and continuous enhancement of reporting, dashboards, and analytics across key procurement domains including sourcing, procurement operations, spend analytics, supplier management, and contract management. In addition, the role will act as Level 1 (L1) functional support for sourcing systems (including Ariba and i Certis) in Ooredoo Group, ensuring smooth system usage, provides training to end users, and delivers high-quality data for category managers to support in decision making The Senior Analyst will bridge business and technology by transforming procurement data into actionable insights that improve efficiency, compliance, cost optimization, and supplier performance. Your impact on our goals Responsible for leading operational excellence across the Group in the areas of:NOC (Network Operations Center), SOC (Security Operations Center), FLM (Field Maintenance), Tools (OSS, monitoring, assurance platforms, CEM), Operational efficiency and performance management activities, Services (such as Roaming) Drive & support the evaluation, deployment, and management of current and future Operations and Managed Services Technology strategies Drive & support the development of Group-level Operations and Managed Services - Technology roadmaps, architectures and best practices ensuring alignment with Group strategic vision Enforce Group-wide operational frameworks, architecture standards, and governance models with a close collaboration and alignment with all OG technology functions, but also with strategy and business departments to ensure consistency and positive impact. Co-ordinate with Group Strategic Sourcing for driving synergies, evaluation of bids, and selecting vendors; provide technical expertise. Contribute to relevant expert groups & drive centers of excellence in the defined area of responsibility, while actively contributing to other domains when needed (Engineering, IT, …) Oversee alignment of OpCo projects and vendor engagements with Group models Participate in reviewing OpCos’ strategic plans and budgets as a technical expert (participate in development also if requested) Support OpCos in resolving Operations and Managed Services Technology related issues, as required, and as per the defined framework for Group involvement in the OpCos Support in M&A technology due diligence Participate in the formulation of strategic and operational governance processes of Group Technology as a member of the senior management team. Standardize network operations, performance management tools and processes Promote knowledge sharing and cross-OpCo collaboration. When needed/Requested, evaluate the efficiency of OpCo-related organizational structures and provide actionable recommendations to the leadership team Define and govern the managed services model across OpCos, and promote effective knowledge sharing and cross-OpCo collaboration Ensure continuous and effective vendors performance reviews and lead contract transitions, scope extensions, or renegotiations Ensure alignment with Ooredoo procurement, finance, commercial, strategy, customer experience functions Team dynamics Internal Group Heads and peers in Group Technology, Group Finance, Group Consumer and Group Strategy functions. Assigned OPCOs CTOs and Heads and Peers in Technology in the OPCOs. External Vendors: Key account Managers, Vendor Technical interface. Your profile Experience >15 years’ experience directly related to the duties and responsibilities specified Previously held any of the following positions or similar as head at a major telecommunications operating company, in: NW Service assurance, NW SOC or Performance. Network Operations International experience Experience in Ooredoo Group OPCOs is a plus. In-depth working knowledge of RAN, Tx, Core Networks and Service Delivery is mandatory Six Sigma, ETIL and any similar certifications are a good plus. Good IT network background Extensive hands-on experience in the planning, design and implementation and operating systems in mobile networks Vast knowledge of key mobile telecom NW systems, platforms, and technologies, including hardware and software components Strong knowledge of Telecom infrastructure technologies and end-to-end planning practices, implementation methods and cost optimization strategies, with a specialty in NW domains (RAN, Tx, CORE) Knowledge and experience in systems integration techniques, system engineering, systems management, Current working experience with NW Technology products (Planning and Performance) from group frame vendors very desirable. Proven ability to translate commercial/marketing needs into technology targets, ability to guide marketing through that process, and contribute to strategy formulation Qualifications Engineering Degree or equivalent. Industry training in RAN, Tx, core network platform technologies preferred International experience, preferably in the MENA or Asia regions. Must-have skills Technical Technology Strategy - Advanced Technology Performance Management - Advanced Change Management - Advanced Analytical Thinking - Advanced Behavioural Networking & Influencing Collaboratively - Advanced Delivering Results & Fostering Ownership - Advanced Building Customer Value - Advanced Leading Teams - Advanced Driving Change - Advanced Shaping Strategy - Advanced

Facility Management (FM) Engineer Department Baraha Town Reports ToBusiness Development Manager / Head of Engineering Job Summary The Facility Management (FM) Engineer is responsible for the effective operation, maintenance, and management of all building systems and integrated facility services across assigned facilities. The role covers both Hard FM services (MEP systems, HVAC, electrical, plumbing, fire protection, ELV, BMS, and building fabric) and Soft FM services (housekeeping, security, landscaping, waste management, and external services). The FM Engineer ensures facilities are safe, efficient, clean, secure, and fully operational while maintaining compliance with statutory requirements, HSE standards, and contractual obligations. The role includes managing technical teams, housekeeping, security, landscaping teams, and outsourced service providers while ensuring high service quality, client satisfaction, and continuous improvement.<br>Key Responsibilities1. Technical Operations Manage the daily operation and maintenance of MEP systems, including HVAC, electrical, plumbing, drainage, fire protection, fire alarm, ELV, BMS, and building fabric. Develop, implement, and monitor Planned Preventive Maintenance (PPM) schedules. Ensure timely response and resolution of corrective and reactive maintenance requests. Coordinate breakdown maintenance activities to minimize equipment downtime and service disruption. Conduct routine inspections, technical audits, and condition assessments to identify maintenance requirements and operational improvements. Monitor equipment performance and recommend repair, replacement, or improvement solutions. Ensure proper operation and maintenance of all critical systems and assets.<br>2. Soft FM Services Management Manage and oversee soft services operations, including housekeeping, security, landscaping, waste management, and external cleaning services. Supervise housekeeping, security, landscaping supervisors, staff, and outsourced service providers. Ensure housekeeping activities are performed according to approved cleaning standards, schedules, and hygiene requirements. Monitor landscaping activities, including irrigation systems, soft landscaping, hard landscaping, gardening, pest control, and external area maintenance. Ensure landscape areas, common areas, and outdoor facilities are maintained to required quality standards. Monitor security operations, including security patrols, access control, CCTV monitoring, visitor management, and emergency response procedures. Coordinate with security teams to ensure a safe and secure environment for residents, visitors, and clients. Conduct regular inspections and quality audits of housekeeping, security, and landscaping services. Address service deficiencies, customer complaints, and implement corrective actions. Ensure outsourced contractors comply with contractual requirements, KPIs, SLAs, and company standards.<br>3. Team Management & Supervision Supervise technicians, supervisors, housekeeping staff, security personnel, landscaping teams, and outsourced service providers. Allocate daily work assignments and monitor performance. Ensure adequate manpower planning based on operational requirements. Provide technical guidance, coaching, and on-the-job training. Monitor attendance, productivity, and service quality. Promote teamwork, accountability, and compliance with company policies and procedures.<br>4. Client & Contract Management Maintain effective communication with clients, tenants, and stakeholders regarding facility operations and service delivery. Attend client meetings and provide technical updates and operational reports. Ensure achievement of contractual KPIs and Service Level Agreements (SLAs). Handle client complaints and coordinate corrective actions. Monitor contractor performance and prepare service evaluation reports. Support contract reviews, mobilization activities, and service improvement initiatives.<br>5. Health, Safety & Compliance Ensure compliance with local regulations, statutory requirements, environmental requirements, and company HSE policies. Conduct regular safety inspections, risk assessments, and site audits. Ensure completion of statutory testing, inspections, and certifications within required timelines. Promote safe working practices and ensure proper use of PPE. Ensure emergency procedures, evacuation plans, and incident reporting processes are implemented. Monitor chemical handling, waste management, and environmental practices.<br>6. Asset & Maintenance Management Maintain accurate records of assets, maintenance activities, and equipment history. Utilize CAFM/CMMS systems for work orders, asset tracking, PPM scheduling, and reporting. Maintain updated asset registers and technical documentation. Monitor asset lifecycle performance and recommend repair, refurbishment, or replacement strategies. Prepare maintenance reports, inspection reports, checklists, and technical documentation. Monitor spare parts requirements and support procurement planning.<br>7. Quality Assurance & Continuous Improvement Conduct quality inspections of completed maintenance, housekeeping, security, and landscaping activities. Ensure services are delivered according to company quality standards and client expectations. Identify opportunities for operational improvements, cost savings, sustainability, and energy efficiency. Implement continuous improvement initiatives to enhance service delivery. Support internal and external audits.<br>Qualifications Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or related Engineering discipline. Professional certification in Facility Management, Maintenance Management, or related field is an advantage. Engineering membership or professional registration is preferred.<br>Experience Minimum 5 years of experience in Facility Management, Property Management, or Building Maintenance. Experience managing integrated FM services including Hard FM and Soft FM operations. Experience managing commercial buildings, residential compounds, schools, hotels, hospitals, or mixed-use developments. Experience managing maintenance teams, housekeeping, security, landscaping teams, and outsourced contractors. GCC Facility Management experience is preferred.<br>Technical Skills Strong knowledge of HVAC, electrical, plumbing, fire protection, fire alarm, ELV, BMS, and building maintenance systems. Knowledge of landscaping operations, irrigation systems, gardening, and external area maintenance. Knowledge of housekeeping standards, cleaning procedures, and hygiene requirements. Knowledge of security operations, CCTV, access control, and visitor management systems. Experience with CAFM/CMMS systems. Ability to read engineering drawings and technical documentation. Good understanding of preventive, corrective, and predictive maintenance strategies. Knowledge of local authority regulations, HSE standards, and sustainability requirements.<br>Soft Skills Strong leadership and supervisory skills. Excellent communication and interpersonal abilities. Customer service orientation. Problem-solving and analytical thinking. Planning and organizational skills. Ability to manage multiple priorities. Ability to work under pressure and make effective decisions.<br>Key Performance Indicators (KPIs) PPM completion rate. Corrective maintenance response and resolution time. Equipment uptime and asset reliability. SLA and KPI compliance. Client satisfaction. Housekeeping quality audit scores. Security performance and incident response. Landscaping quality and service standards. HSE compliance. Budget adherence. Contractor performance. Team productivity. CAFM/CMMS accuracy and reporting quality.<br>Working Conditions Full-time position. Requires regular site inspections and supervision across facilities. May require emergency call-outs and after-hours support. Occasional weekend and holiday work based on operational requirements. Combination of office-based coordination and field supervision.