Call Center Jobs in Qatar
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<span><br>Qabila Westbay Hotel, Autograph Collection - Doha, Qatar Position Summary <br>We are seeking an accomplished and commercially driven General Manager to lead <br>Qabila Westbay Hotel, Autograph Collection<br>, a distinctive luxury lifestyle hotel located in the heart of Doha's prestigious West Bay district. The ideal candidate will be an experienced hotel leader with a minimum of <br>5 years' General Manager experience<br>within full-service upscale or luxury hotels and a strong background in either <br>Operations<br>or <br>Sales & Marketing<br>.<br>This role requires a dynamic leader who can inspire high-performing teams, deliver exceptional guest experiences, drive commercial success, and build strong relationships with ownership, associates, guests, and key stakeholders. Previous Middle East experience is desirable but not essential; however, the successful candidate must demonstrate adaptability, cultural awareness, and the ability to thrive in a complex international hospitality environment.<br>About the Hotel <br>Qabila Westbay Hotel, Autograph Collection<br>is a premium lifestyle destination located on Doha's iconic Corniche within the city's vibrant West Bay business and diplomatic district. The hotel offers convenient access to City Center Doha, the Doha Exhibition & Convention Center (DECC), Katara Cultural Village, The Pearl-Qatar, and Hamad International Airport. <br>Part of Marriott International's prestigious <br>Autograph Collection<br>, the hotel features approximately <br>347 guestrooms and suites<br>, multiple dining venues, meeting and event facilities, wellness amenities, an indoor swimming pool, fitness facilities, and panoramic views of the Doha skyline and Arabian Gulf. The property caters to a diverse mix of corporate, leisure, diplomatic, and long-stay guests, making it one of Doha's most prominent hospitality destinations.<br>Required Experience <br>Minimum <br>5+ years of successful General Manager experience<br>within an upscale, premium, or luxury hotel environment.<br>Strong background in either: <br>Hotel Operations, or<br>Sales & Marketing / Commercial Leadership.<br>Experience managing complex full-service hotels with multiple revenue streams.<br>Demonstrated success in delivering financial results, market share growth, and guest satisfaction.<br>Experience leading large teams and developing future leaders.<br>Preferred Experience <br>Marriott International experience strongly preferred.<br>Previous experience within a luxury or lifestyle brand preferred.<br>Middle East hospitality experience desirable but not required.<br>Experience working with international ownership groups and asset managers is advantageous.<br>Skills & Competencies <br>Strong commercial and financial acumen.<br>Strategic and entrepreneurial mindset.<br>Outstanding leadership and people development skills.<br>Excellent communication and stakeholder management abilities.<br>Ability to balance luxury guest experiences with strong business performance.<br>Proven capability to lead through change and drive organizational transformation.<br>High emotional intelligence and culturally adaptable leadership style.<br>Key Responsibilities Leadership & Culture <br>Provide strategic leadership and direction across all hotel operations.<br>Champion Marriott International's values, service culture, and Autograph Collection brand positioning.<br>Build and develop a high-performing Executive Committee and leadership team.<br>Foster an engaged and inclusive workplace culture that prioritizes retention, development, and succession planning.<br>Lead by example, creating accountability and operational excellence across all departments.<br>Financial & Commercial Performance <br>Deliver budgeted revenue, GOP, EBITDA, and market share objectives.<br>Drive sustainable revenue growth across Rooms, Food & Beverage, Meetings & Events, and ancillary revenue streams.<br>Develop and execute annual business plans, forecasts, and strategic initiatives.<br>Maximize profitability through effective cost management and operational efficiency.<br>Analyze market trends and competitive positioning to identify opportunities for growth.<br>Sales, Marketing & Revenue Management <br>Partner closely with Sales, Marketing, Revenue Management, and Distribution teams to maximize commercial performance.<br>Strengthen the hotel's positioning within Doha's luxury and lifestyle hospitality market.<br>Drive market penetration across corporate, government, diplomatic, leisure, MICE, and international travel segments.<br>Build and maintain strong relationships with key clients, industry partners, and tourism stakeholders.<br>Ensure effective revenue optimization and demand generation strategies are in place.<br>Operations Excellence <br>Oversee all operational departments including Rooms, Food & Beverage, Engineering, Finance, Human Resources, and Sales.<br>Ensure consistent delivery of exceptional guest experiences and luxury service standards.<br>Maintain compliance with Marriott brand standards, operational procedures, and safety requirements.<br>Drive continuous improvement initiatives focused on quality, productivity, and guest satisfaction.<br>Promote innovation and service excellence throughout the hotel.<br>Guest Experience <br>Create memorable experiences consistent with the Autograph Collection promise of delivering unique, character-rich stays.<br>Monitor guest satisfaction metrics and online reputation performance.<br>Actively engage with guests, VIPs, loyalty members, and key stakeholders.<br>Resolve guest concerns professionally while maintaining service recovery excellence.<br>Owner & Stakeholder Relations <br>Maintain a strong and transparent partnership with ownership representatives.<br>Deliver regular business reviews and performance updates.<br>Ensure alignment between ownership expectations and Marriott operating standards.<br>Represent the hotel within the local community and hospitality industry.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>#LI-MM1<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>Position Overview<br><br></strong><strong> JOB DESCRIPTION <br><br></strong>Own day-to-day operations and continuous improvement of enterprise Linux platforms and storage services across on-premises data centers and cloud environments (OCI and Microsoft Azure). Ensure platforms are stable, secure, and highly available, and provide expert-level troubleshooting and guidance to cross-functional teams.<br><br><strong>Job Summary<br><br></strong>We are seeking a highly skilled Senior Linux Administrator with strong expertise in on-premises infrastructure, Oracle Cloud Infrastructure (OCI), and Microsoft Azure Cloud. The ideal candidate will be responsible for managing, maintaining, and optimizing enterprise Linux environments across hybrid infrastructures, ensuring high availability, performance, and security. Knowledge of Oracle Database is mandatory and the role will partner closely with database teams to support Oracle Database platforms on Linux.<br><br><strong>Responsibilities<br><br></strong><strong>Linux System Administration<br><br></strong><ul><li>Install, configure, and maintain Linux servers (RHEL, Oracle Linux, CentOS, AlmaLinux). </li><li>Perform system upgrades, patching, and security hardening using enterprise patching solutions (e.g., Red Hat Satellite) and standard change management practices.</li><li>Monitor system performance, troubleshoot issues, and ensure high availability. </li><li>Manage user access, permissions, and system security. <br><br></li></ul><strong>Cloud Infrastructure (OCI & Azure)<br><br></strong><ul><li>Deploy, configure, and manage Linux workloads on OCI and Azure platforms. </li><li>Design and maintain scalable, secure cloud infrastructure. </li><li>Work with OCI services including Compute, VCN, Block Volumes, File Storage, Load Balancer, IAM, and monitoring/logging capabilities.</li><li>Manage Azure services including Virtual Machines, Virtual Networks, Azure Storage (Managed Disks, Files), Azure Backup (Recovery Services Vault), monitoring, and Microsoft Entra ID (Azure AD).</li><li>Implement backup, disaster recovery, and high availability solutions in cloud environments using OCI/Azure-native capabilities (e.g., Azure Backup via Recovery Services Vault, Azure Site Recovery (ASR), and OCI backup features) and/or enterprise backup tools as applicable.</li><li>Apply cloud governance and operational best practices (tagging, least privilege, patching/maintenance windows) including patch orchestration with Azure Update Manager for Azure VMs; optimize performance and cost for Linux workloads.<br><br></li></ul><strong>On-Premises Infrastructure & Storage<br><br></strong><ul><li>Manage physical and virtualized environments (VMware) including provisioning, lifecycle management, and performance tuning.</li><li>Administer enterprise storage platforms and services including SAN/NAS, RAID concepts, LUN provisioning, zoning/masking (as applicable), and NFS/SMB integrations; experience with storage arrays such as NetApp (ONTAP), HPE (3PAR), and IBM storage is highly desirable; familiarity with SAN fabrics (Brocade and/or Cisco MDS) is a plus.</li><li>Configure and troubleshoot Linux storage stack components such as multipathing, LVM, udev rules, and filesystems (ext4, XFS); perform capacity management and growth activities.</li><li>Ensure seamless integration between on-prem and cloud (hybrid connectivity, routing/DNS, identity, and operational processes) and perform ongoing infrastructure optimization.</li><li>Implement and validate backup/restore and disaster recovery procedures; hands-on experience with enterprise backup platforms such as Commvault, Veritas NetBackup, and Cohesity; leverage storage snapshots and replication (vendor-native replication, NetApp, replication where applicable) and participate in DR drills and recovery testing.<br><br></li></ul><strong>Automation & DevOps<br><br></strong><ul><li>Develop automation scripts using Bash, Python, or Shell scripting. </li><li>Use configuration management tools like Ansible. </li><li>Manage Infrastructure as Code (IaC) tools (Terraform preferred). <br><br></li></ul><strong>Monitoring & Performance<br><br></strong><ul><li>Implement and manage monitoring tools. </li><li>Analyze system logs and proactively resolve issues. </li><li>Ensure SLA compliance and system uptime. <br><br></li></ul><strong>Security & Compliance<br><br></strong><ul><li>Implement security best practices and vulnerability management. </li><li>Ensure compliance with organizational and regulatory standards. </li><li>Manage firewall rules, SELinux policies, and access controls. <br><br></li></ul><strong>Collaboration & Support<br><br></strong><ul><li>Work closely with DevOps, application, and database teams. </li><li>Provide L2/L3 support and participate in incident management. </li><li>Prepare technical documentation and SOPs. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.</li><li>8+ years of hands-on Linux system administration experience in enterprise environments (production operations and on-call support).</li><li>Strong expertise in:</li><ul><li>Enterprise Linux (RHEL/Oracle Linux; systemd, networking, troubleshooting, performance tuning)</li><li>Oracle Cloud Infrastructure (OCI) including networking (VCN), compute, IAM, and storage (Block Volumes/File Storage)</li><li>Microsoft Azure including compute, networking, storage, monitoring, and identity (Microsoft Entra ID)</li><li>Storage administration: SAN/NAS fundamentals, multipathing, LVM, filesystems (XFS/ext4), and capacity planning; exposure to enterprise storage vendors such as NetApp ONTAP, HPE 3PAR, and IBM and SAN switches (Brocade/Cisco MDS).</li></ul><li>Must-have: Working knowledge of Oracle Database administration on Linux (installation/patching support, Oracle user and filesystem layout, listener basics, performance/log locations); familiarity with RMAN backup concepts and Data Guard fundamentals is preferred.</li><li>Experience with virtualization platforms (VMware and/or Hyper-V); understanding of virtual networking and storage integrations.</li><li>Strong scripting skills (Bash) for automation, reporting, and operational tooling.</li><li>Hands-on experience with automation and IaC tools (Ansible required; Terraform preferred).</li><li>Experience with patch management and lifecycle tooling such as Red Hat Satellite (content views, activation keys, repositories) and Azure Update Manager for scheduling and compliance reporting.</li><li>Strong networking fundamentals (TCP/IP, routing, DNS, DHCP, NTP) and ability to collaborate on firewall/security configurations.</li><li>Experience with backup/restore and disaster recovery practices (RPO/RTO concepts, recovery testing, documentation) using tools such as Azure Backup (Recovery Services Vault), Azure Site Recovery (ASR), and/or enterprise platforms including Commvault, Veeam, Veritas NetBackup, and Cohesity.<br></li></ul><strong>Working Conditions<br><br></strong><ul><li>Participate in on-call rotation and provide support during planned maintenance windows and critical incidents.</li><li>Work in a hybrid environment supporting both data center and cloud operations; occasional after-hours work may be required for changes and upgrades.<br><br></li></ul><strong>Preferred Certifications<br><br></strong><ul><li>Red Hat Certified Engineer (RHCE) </li><li>Oracle Cloud Infrastructure Certification </li><li>Microsoft Azure Administrator (AZ-104) or equivalent </li><li>Kubernetes / Container certifications (optional but preferred) <br><br></li></ul><strong>Key Competencies<br><br></strong><ul><li>Strong troubleshooting and analytical skills </li><li>Ability to work in hybrid (cloud + on-prem) environments </li><li>Excellent communication and documentation skills </li><li>Ability to work under pressure and handle critical incidents <br><br></li></ul><strong>Nice to Have<br><br></strong><ul><li>Experience with Kubernetes / OpenShift </li><li>Knowledge of additional database environments is a plus.</li><li>Exposure to monitoring tools<br><br></li></ul><strong>About Malomatia<br><br></strong><strong> ABOUT US <br><br></strong>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br><strong>Our mission<br><br></strong>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br><strong>Our vision<br><br></strong>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br><strong>Driving change that makes a real impact<br><br></strong>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br><strong>About The Team<br><br></strong>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Additional Information<br><br>Job Number 26110314<br><br>Job Category Loss Prevention & Security<br><br>Location Conference Centre Street, Doha, Qatar, Qatar, 14022VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br><br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role Answer all incoming calls with proper greetings and telephone etiquette standards. Communicates with Guests using Glowing system. Conduct departure calls on a daily basis to obtain guest stay experience and departure time. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Maintain complete knowledge of scheduled event/daily activities, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet, features and services provided by the hotel. Set up workstation with necessary supplies and resource materials. Secure headset console and log onto system. Access all functions of the system. Accommodate all telephone, email, Whats App requests in a congenial manner within 10 minutes of request. Respond to all incoming telephone calls within 3 rings, using proper salutation and closing. Route callers to requested guest or hotel personnel/department. Monitor busy lines; check back with caller on hold to update status and offer to take a message. Monitor unanswered lines; return to caller after rings to update status and offer to take a message. Take, record and relay messages accurately, completely, and legibly. Activate/deactivate guestroom messages light, accordingly, distribute hotel personnel/department messages to designated location. Accept, record, and deliver wake-up calls. Provide callers with accurate information on hotel facilities and services. Accept and process all guest requests for, Screening calls, Do not disturb, Call transfer/forwarding, Conference calls, Non-registered guests. Access system for long distance carrier's foreign language operator. Assist callers with local and overseas calls. Monitor telephone system problems and raise Knowcross Tickets. Document all guest complaints or problems in Knowcross. Follow up to ensure completion and guest satisfaction. Assist in emergency situations as central communication center for hotel. Collect preferences daily and enter into our guest profiles. Ensure the use of correct verbiage and avoid using any slang language. Follow all LQA and Forbes standard. Full knowledge of using Glowing for guest communication from pre arrival, during the stay and post departure. All other duties as required.
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<br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere.</p><br><p>Join our motivated and vibrant Team as Receptionist and build your career with us.</p><br><br>Job Description<br><br><ul><li>Organization of the daily Front Desk operations.</li><li>Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li><li>Builds mutual trust, respect, and cooperation among team members.</li><li>Respond to guest requests for special arrangements or services.</li><li>Be aware of the daily activities and obtain product knowledge of all the hotel facilities</li><li>Respond to guest special requests or services (e.g., transportation, reservations, dry cleaning) by making arrangements and identifying appropriate providers.</li><li>Gather, summarize, and provide information to guests about the property and the surrounding area amenities including, special events and activities.</li><li>Answer, record, and process all guest calls, messages, requests, questions, or concerns.</li><li>Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.</li><li>Review shift logs/daily memo books and document pertinent information in logbooks.Register and process check in for all the arrivals.</li><li>Handle guests check in and check out procedures efficiently and professionally.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Check and convey messages, mails and packages to Guests.</li><li>Assist at the Information counter, Foreign Exchange, Night Audit and Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Handle safe deposit boxes in accordance with policies and procedures.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensures all guests are greeted on arrival & departure of the hotel.</li><li>Verify Credit Limit and follow up pending PMs. Identify any special assignment for the day.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li></ul><br>Qualifications<br><br><ul><li>Fluent in <strong>Arabic </strong>and <strong>English</strong>. Additional language is an advantage.</li><li>UniversityDegree in Hotel Management or related degrees</li><li>Minimum 1 year in a similar role star Hotel</li></ul><br>Additional Information<br><br><ul><li>To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.</li><li>Maintains the overall efficiency of set standards while creating rich lifestyle experiences, infusing Turkish culture and warm hospitality through our luxurious services and products.</li></ul> </div>
<strong>Company Description<br><br></strong>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere.<br><br>Join our motivated and vibrant Team as Receptionist and build your career with us.<br><br><strong>Job Description<br><br></strong><li></li><ul><li>Organization of the daily Front Desk operations. </li><li>Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. </li><li>Check Hotel situation, occupancy, functions, groups, VIPs. </li><li>Show fullest cooperation and respect within the team and other departments</li><li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. </li><li>Builds mutual trust, respect, and cooperation among team members. </li><li>Respond to guest requests for special arrangements or services. </li><li>Be aware of the daily activities and obtain product knowledge of all the hotel facilities</li><li>Respond to guest special requests or services (e.g., transportation, reservations, dry cleaning) by making arrangements and identifying appropriate providers. </li><li>Gather, summarize, and provide information to guests about the property and the surrounding area amenities including, special events and activities. </li><li>Answer, record, and process all guest calls, messages, requests, questions, or concerns. </li><li>Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems. </li><li>Review shift logs/daily memo books and document pertinent information in logbooks.Register and process check in for all the arrivals. </li><li>Handle guests check in and check out procedures efficiently and professionally. </li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure. </li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. </li><li>Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time. </li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. </li><li>Handle issuance of guest room key cards and ensure effective control for guest security. </li><li>Check and convey messages, mails and packages to Guests. </li><li>Assist at the Information counter, Foreign Exchange, Night Audit and Business centre, as and when assigned. </li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. </li><li>Handle safe deposit boxes in accordance with policies and procedures. </li><li>Be aware of the hotel accident Prevention Policies. </li><li>Ensures all guests are greeted on arrival & departure of the hotel. </li><li>Verify Credit Limit and follow up pending PMs. Identify any special assignment for the day. </li><li>Check Hotel situation, occupancy, functions, groups, VIPs. <br><br></li></ul>Qualifications<br><br><ul><li>Fluent in Arabic and English. Additional language is an advantage. </li><li>University Degree in Hotel Management or related degrees</li><li>Minimum 1 year in a similar role star Hotel<br><br></li></ul>Additional Information<br><br><ul><li>To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back. </li><li>Maintains the overall efficiency of set standards while creating rich lifestyle experiences, infusing Turkish culture and warm hospitality through our luxurious services and products.</li></ul>
<strong>Company Description<br><br></strong>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere.<br><br>Join our motivated and vibrant Team as Receptionist and build your career with us.<br><br><strong>Job Description<br><br></strong><ul><li>Organization of the daily Front Desk operations.</li><li>Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li><li>Builds mutual trust, respect, and cooperation among team members.</li><li>Respond to guest requests for special arrangements or services.</li><li>Be aware of the daily activities and obtain product knowledge of all the hotel facilities</li><li>Respond to guest special requests or services (e.g., transportation, reservations, dry cleaning) by making arrangements and identifying appropriate providers.</li><li>Gather, summarize, and provide information to guests about the property and the surrounding area amenities including, special events and activities.</li><li>Answer, record, and process all guest calls, messages, requests, questions, or concerns.</li><li>Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.</li><li>Review shift logs/daily memo books and document pertinent information in logbooks.Register and process check in for all the arrivals.</li><li>Handle guests check in and check out procedures efficiently and professionally.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Check and convey messages, mails and packages to Guests.</li><li>Assist at the Information counter, Foreign Exchange, Night Audit and Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Handle safe deposit boxes in accordance with policies and procedures.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensures all guests are greeted on arrival & departure of the hotel.</li><li>Verify Credit Limit and follow up pending PMs. Identify any special assignment for the day.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Fluent in Arabic and English. Additional language is an advantage.</li><li>UniversityDegree in Hotel Management or related degrees</li><li>Minimum 1 year in a similar role star Hotel<br><br></li></ul><strong>Additional Information<br><br></strong><ul><li>To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.</li><li>Maintains the overall efficiency of set standards while creating rich lifestyle experiences, infusing Turkish culture and warm hospitality through our luxurious services and products.</li></ul>
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<span><br>POSITION SUMMARY<br>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.<br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>About QNB<br><br></strong>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br><strong>Job Purpose Summary<br><br></strong>The incumbent is responsible for handling and governing the Group’s Non-Card Fraud Operations capability under Group Compliance, ensuring continuous fraud monitoring, timely operational response, and effective escalation in line with Qatar Central Bank (QCB) requirements and the Bank’s Fraud Management Framework.<br><br>The role combines fraud assurance responsibilities with direct accountability for after hours, weekend, and public holiday fraud operations, including decision making for fraud prevention, detection, recovery, and regulatory communication where required.<br><br><strong>The Incumbent Ensures That<br><br></strong><ul><li>Fraud risks are monitored and managed on a continuous basis;</li><li>The Operations Staff’s work schedule and roster is properly prepared, maintained and managed.</li><li>Fraud incidents are responded to in real time, including customer protection actions and interbank coordination;</li><li>The Bank maintains a proper fraud operations function, as required by QCB regulations; and</li><li>Operational execution is supported by robust governance, controls, escalation frameworks and assurance mechanisms.<br><br></li></ul>The role plays a critical part in protecting the Group and clients from financial loss, regulatory exposure, and reputational damage arising from fraud risk.<br><br><strong>Essential Duties & Responsibilities By Dimensions<br><br></strong><ul><li> Shareholder & Financial:</li><li>Proactively assist the design and handle the implementation of the Group’s Non-Card Fraud Operations model, ensuring alignment with regulatory expectations and approved capacity assumptions.</li><li>Ensure that fraud risks across all non-card channels (e.g. Digital Channels, Branch Channels, RTGS, wallets, PSP linked activity) are continuously monitored, with timely operational response.</li><li>Oversee and approve time critical fraud intervention actions during after hours, weekends, and public holidays, including customer contact and verification for high risk and suspicious transactions, account restrictions, and recovery coordination.</li><li>Ensure and assist in effective use, performance monitoring, and continuous optimization of fraud detection rules and scenarios within the Enterprise Fraud Management System (EFMS).</li><li>Periodically assess fraud losses, near misses, and emerging typologies to inform risk based prioritization and strategic enhancements.</li><li>Support the development of cost effective, operational models, balancing regulatory compliance with efficiency and resource constraints.</li><li>Define, implement, and monitor KPIs and SLAs for fraud monitoring and response activities.</li><li>Contribute to the Group Fraud Risk Assessment process by providing operational insights derived from real time fraud monitoring activity.</li><li>Promote cost consciousness while ensuring that fraud response capability remains effective, resilient, and regulator defensible.</li><li>Assess the fraud risk exposure periodically to identify specific potential schemes and events that the business needs to mitigate</li><li>Assist in designing prevention techniques to avoid potential key fraud risk events to mitigate possible impacts on the Group.</li><li>Assist in implementing detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized.</li><li>Assist in performing needs analysis to enhance the fraud monitoring system and to widen the scope of the coverage to cover more channels, products and fields.</li><li>Suggests new testing and monitoring techniques covering the fraud risk</li><li>Responsible for the identifying awareness topics priorities to executive management linked to the Fraud Control.</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</li><li>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.</li><li> Customer (Internal & External):</li><li>Ensure timely and effective customer protection actions, including customer calls, transaction verification, account safeguarding, and incident communication.</li><li>Coordinate with other banks, payment service providers, and financial institutions under AFCM protocols to support recovery and interbank fraud response.</li><li>Act as an escalation point for all complex, high risk, or sensitive fraud cases, particularly those occurring outside normal business hours.</li><li>Maintain effective working relationships with:</li><ul><li>Group Operations</li><li>Digital & Retail Banking</li><li>IT / Information Security</li><li>Payments Teams</li><li>Call Centre and Customer Care functions</li></ul><li>Serve as a point of contact for regulators, law enforcement, and MOI, particularly for urgent or after hours fraud matters.</li><li>Ensure accurate, timely, and consistent responses to regulators within required timeframes.</li><li>Support subsidiaries and international branches by providing advisory guidance on fraud operations, fraud system issues, escalation handling, and response standards.</li><li>Liaise with Information Security personnel on issues pertaining to enhancements in, and problem-resolution of the Enterprise Fraud Management system</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li> Internal (Process, Products, Regulatory)</li><li>Maintain a robust governance framework for Non-Card Fraud Operations, including:</li><ul><li>Escalation matrices</li><li>Decision making authorities</li><li>Maker checker controls</li><li>On call and contingency arrangements</li></ul><li>Ensure that all fraud incidents detected through EFMS or reported through operational channels are logged, assessed, escalated, and tracked to closure.</li><li>Oversee the interface between outsourced fraud monitoring analysts and permanent staff, ensuring clear role segregation and accountability.</li><li>Ensure outsourced staff operate strictly within defined authority limits, with restricted actions reserved for permanent staff.</li><li>Support the development, review, and maintenance of operational procedures, response playbooks and AFCM communication templates.</li><li>Support to monitor regulatory developments (local and international) impacting fraud operations and ensure timely updates to procedures and controls.</li><li>Provide regular reporting to the Vice President – Fraud Assurance & Strategy and Vice President Fraud Investigations and Monitoring on fraud trends, operational incidents, control effectiveness and residual risks and remediation actions.</li><li>Support Internal Audit, QCB examinations, and external audits by providing evidence of continuous monitoring, response actions, and governance oversight.</li><li>Provide analysis on the performance of parameters to support management in ensuring the appropriateness of rules in response to emerging or previously undetected suspicious and fraudulent behavior, recommending changes or enhancements where necessary.</li><li>Identify on timely basis, the regulatory changes (locally / International) that impact the Group’s compliance risk to enable timely update of the referenced charter, plan and policy manuals.</li><li>Forward all internal fraud suspicious incidents to the fraud investigations team for appropriate investigations.</li><li>Take necessary actions to ensure all the new issued policies and procedures (when applicable) are embedded with appropriate key controls for fraud prevention and detection.</li><li>Provide real-time ad hoc corrective actions and compliance advisory oversight for all business lines.</li><li>Participate in issuing the studies, manuals on the new regulations, international standards, etc.</li><li>Maintain an updated inventory of suspected risk events, their status, impact and actions taken.</li><li>Defining and documenting mitigating controls and linking them to identified fraud risks.</li><li>Suggest amendments to the existing controls, designing and implementing new preventive and detective controls as necessary, and implementing supporting technologies.</li><li>Implementing technology to aid in continuous monitoring and detection activities.</li><li> Learning & Knowledge:</li><li>Ensure that fraud operations staff (permanent and outsourced) maintain appropriate skills and experience, in line with QCB expectations.</li><li>Contribute to the design and delivery of fraud operations training programs, including real time response procedures, escalation handling, customer engagement during fraud incidents.</li><li>Promote a strong fraud risk and compliance culture across the Group.</li><li>Stay abreast of emerging fraud typologies, regulatory expectations, and international best practices.</li><li>Actively contribute to the continuous improvement of fraud detection and response capabilities.</li><li>Assist the Vice President of Fraud Assurance and Strategy in facilitating an organizational Compliance Culture throughout the Group which reflects a commitment to compliance with the related laws and regulations.</li><li>Assist in preparing the yearly training program to cover QNB Group Staff members;</li><li>Participate in developing, and coordinating in a multifaceted educational and training program and seeks to ensure that all appropriate employees and management are knowledgeable of, and comply with, applicable laws and regulations.</li><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li><li>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</li><li> Legal, Regulatory, and Risk Framework Responsibilities:</li><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</li><li>Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</li><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</li><li>Maintain appropriate knowledge to ensure full qualification to undertake the role.</li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</li><li>Attend mandatory (internal and external) seminars as instructed by the Bank.<br></li></ul><strong>Education/Experience Requirements<br><br></strong><ul><li>Bachelor’s or Master’s degree in Banking, Finance, Accounting, Business Administration, Information Systems, or a related field.</li><li>Minimum 8 years’ experience in a major financial institution or consulting firm, including, at least 4 years in fraud operations, fraud risk management or call center management.</li><li>Demonstrated experience in fraud operations, investigations, or real time monitoring.</li><li>Strong understanding of fraud typologies, digital fraud risks, and payment fraud.</li><li>Experience with enterprise fraud monitoring systems and real time alert handling.</li><li>Decision making ability under time critical conditions.</li><li>Strong communication and stakeholder management skills.</li><li>High integrity, resilience, and ability to operate effectively.<br><br></li></ul>Note: you will be required to attach the following:<br><br><ul><li>Resume/CV</li><li>Copy of QID</li><li>Copy of Educational Certificates</li><li>Copy of Birth Certificate</li><li>Copy of Passport</li></ul>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26145366<br><br><strong>Job Category</strong> Rooms & Guest Services Operations<br><br><strong>Location</strong> Doha West Bay, Doha 14435, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.<br><br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26129821<br><br><strong>Job Category</strong> Rooms & Guest Services Operations<br><br><strong>Location</strong> Doha West Bay, Doha 14435, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.<br><br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
Company Description Zain Dental Center, established in 2014 in Doha, prioritizes accessible, comfortable, and empowering quality dental care for every patient. The center's holistic approach focuses on prevention, education, and the latest treatments with state-of-the-art technology. Zain Dental Center was the first in Qatar to introduce in-house payment plans, making world-class care available to all.<br>Role Description This is a full-time on-site role for an Inside Sales Representative at Zain Dental Center in Doha, Qatar. The Inside Sales Representative will be responsible for customer experience, lead generation, account management, and providing exceptional customer service on a daily basis.<br>Qualifications Inside Sales and Lead Generation skills Customer Satisfaction and Customer Service skills Account Management skills Strong communication and interpersonal skills Ability to meet sales targets and goals Experience in the healthcare or dental industry is a plus
<p>The primary responsibilities of the Data Center Engineer:</p><p><br></p><p><strong>Functional Responsibilities</strong></p><ul><li>Coordinate and maintain the MEEZA Data Center Facilities Monitoring and Management Systems and report on the status and performance of various systems.</li><li>Fault handling and escalation; identifying and responding to faults on MEEZA’s data center facilities liaising with internal technical teams and 3rd party vendors, handling escalation through to resolution.</li><li>Performing periodic audits of data center equipment and systems to ensure they are functioning as intended.</li><li>Facilities maintenance: monitoring and management of DC infrastructure systems such as building fabric, cooling, power, security, safety and cleaning.</li><li>Facilitating the IT rack installation by providing required power, cooling security and networking systems and components.</li><li>Maintenance of technical documentation for processes and procedures used throughout normal operations.</li><li>Supervising the subcontractors and internal technical team to perform the preventive maintenance of the systems based on the Approved Planned Preventive Maintenance (PPM) schedule.</li><li>Coordinate CAFM service and ensure all the activities are correctly mapped in the system.</li><li>Troubleshoot issues that arise within the data center environment, including power, cooling, security and network problems.</li><li>Implement changes to the data center environment as directed by senior technical staff or management.</li><li>Monitor data center infrastructure and escalate issues to senior technical staff or management as necessary.</li><li>Provide service cover for the data center resources.</li><li>Install, move, and de-commission hardware as necessary.</li><li>Ensure compliance with all risk, safety, and security protocols related to data center operations. Implementation and self-compliance to the approved EHS standards of the DC facilities.</li><li>Preparation and collation of customer reports and subsequent presentation of the same to management as necessary.</li><li>Provide technical support to other members of the data center team and work collaboratively to ensure the smooth operation of the data center environment.</li></ul><p><br></p><p><strong>Knowledge, Skills & Experience</strong></p><p>Academic & Professional Qualifications:</p><ul><li>Bachelor’s degree in mechanical, Electrical Facility Management, or equivalent.</li><li>Accreditation or certification (ATD, AOS, CDCMP, CDCE) by a related governing body (e.g., Uptime Institute, Cnet, EPI, etc.) is preferred.</li></ul><p><br></p><p><strong>Experience:</strong></p><ul><li>Minimum 4 years and above of working experience in Data Centers or mission-critical facilities<strong>. </strong></li></ul><p><br></p><p><strong>Skills and Requirements:</strong></p><ul><li>Knowledge of data center infrastructure which includes civil, mechanical, security systems, networking etc.</li><li>Familiarity with networking protocols, server hardware, and virtualization technologies is preferable.</li><li>Experience in troubleshooting and maintaining server and network infrastructure is preferable.</li><li>Experience with data center technical evaluations, SOP and EOP documents, and both planned preventative maintenance as well as corrective maintenance.</li><li>Excellent verbal and written communication skills (English is essential, Arabic is an advantage), organizational skills, and the ability to multi-task in a fast-paced environment.</li><li>Capability to read, understand and review technical drawings</li><li>A problem solver, ability to act decisively, and show sound judgement.</li><li>Working knowledge of MS office (Excel, Word, Outlook, PowerPoint)</li></ul>
Overview<br><br>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.<br><br>The Cleaning Technician (CT) is responsible for performing custodial services as specified in the Performance Work Statement for Base and Recreational Service areas such as the Lodging facilities, Fitness Centers, Lounges, Community Activity Centers, Learning Resource Center, Media Center, Theaters and Hospital Aseptic. The CT reports to the Lead Cleaning Technician and functions as a Facility Manager.<br><br>Responsibilities<br><br> Responsible for the execution of custodial services as specified in the Performance Work Statement. Responsible for communicating and upholding company standards, leading by example, working as a team and providing well maintained equipment and facilities. Shall perform work in a manner that presents a clean, neat and professional appearance while maintaining satisfactory facility and equipment conditions. Responsible for monitoring other country nationals in accordance with AFCENTI 32-1002 and obtain escort badge. Performs custodial work including, but not limited to, restroom cleaning and supply replenishment, floors, baseboards, corners and wall/floor edges, light fixtures, interior glass/mirrors, sink and counter, laundry rooms, tables/desks, water potted plants, dusting, spot cleaning, outdoor patio cleaning, collect/remove trash, clean refrigerators/microwaves, sort linen, resupply clean linen, and restock linen closet as specified in the PWS. Shall function as a Facility Manager to assigned location(s) as specified in the PWS. Shall provide on-call and over and above cleaning services as needed. Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. Responsible for following a comprehensive, flexible, and properly documented training program. Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). Responsible for precise execution of company time reporting procedures and accurate completion of timesheet. Shall perform as supplemental personnel as needed for all Installation Service functional areas. Performs other duties as assigned. <br><br>Qualifications<br><br>Minimum Qualifications<br><br> High school diploma or equivalent. Must have a valid U. S Passport and Drivers License. Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment. Must be able to read, write, speak and understand English fluently. Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc. Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear. <br><br>Experience<br><br> A minimum of one year of general cleaning experience. Shall be familiar with applicable fire prevention, ground safety, smoking, and security standards. <br><br>Skills<br><br> Good communication, teamwork and customer service skills. Must be familiar with Microsoft programs such as Excel, Word, Power Point and Outlook. Able and willing to work periods of long hours to meet mission requirements Military experience in a contingency environment and knowledge and experience working with government contracts preferred. <br><br>Working Environment<br><br> Work will be inside and outside. Exposure to cold, dust, noise, and chemicals may occur. Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment <br><br> At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
Service Desk Administrator (IT Help Desk) - Qatar (Secret Clearance Required)
Information Technology
Five Rivers Analytics is looking for a Service Desk Administrator to work in Qatar, To join our team of outstanding professionals, apply today!<br><br>Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.<br><br><strong>Responsibilities<br><br></strong><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver’s Permit (IDP), valid U.S. driver’s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants: valid U.S. passport, valid International Driver’s Permit (IDP), valid U.S. driver’s license, medical qualifications, self-identify current visa sponsor & employer, and a copy of your Civil ID and/or work visa.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Certifications:<br><br></li></ul>This position requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:<br><br><strong>IAT Level I Baseline<br><br></strong><ul><li>Cisco: CCNA: Certified Network Associate - Security </li><li> Cisco: CCNP: Certified Network Professional - Security </li><li>CompTIA: A+ ce </li><li> CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li> CompTIA: Network+ ce </li><li> CompTIA: Security+ ce </li><li> CompTIA: SecurityX ce</li><li> GIAC: GCED: Certified Enterprise Defender </li><li> GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li> GIAC: GICSP: Industrial Cyber Security Professional</li><li> GIAC: GSEC: Security Essentials </li><li> ISACA: CISA: Certified Information Systems Auditor</li><li> ISC2: CISSP (or Associate): Certified Information Systems Security Professional </li><li> ISC2: SSCP: Systems Security Certified Practitioner Computing Environment (CE) Certification:</li><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016. </li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate. Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate. </li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.<br><br></li></ul><strong>Any clearance requirements for this position are established by the government contract. <br><br></strong><strong>Job ID<br><br></strong>2026-26316<br><br><strong>Work Type<br><br></strong>On-Site<br><br><strong>Company Description<br><br></strong><strong>Work Where it Matters<br><br></strong>Five Rivers Analytics (FRA), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.<br><br>At FRA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.<br><br><strong>For our shareholders</strong>, FRA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.<br><br><strong>For our government customers</strong>, FRA delivers streamline operations in support of an increasingly fast-paced, complex, and dynamic digital environment.<br><br><strong>As a FRA employee</strong>, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.<br><br><br><br>Job ID:26316-en-us
Job Summary<br><br>To manage the branch in accordance with CBQ overall strategic objectives and mission statement, in order to promote sales, achieve business growth and provide high quality service to the customers.<br><br>Key Accountabilities<br><br>Supervision of Subordinates<br><br> Organize and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy. Provide on-the-job training and constructive feedback to subordinates to support their overall development.<br><br>Budgets and Plans<br><br> Contribute to the preparation of the budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified.<br><br>Branch Management<br><br> Manage the implementation of segment value propositions and provision of services in the assigned branch, in order to provide high - Manage and review manpower staffing for branch under this position’s area of responsibility based on set CBQ branch target and mission statement, in order to ensure that branch manpower needs are sufficiently addressed. Organize and supervise the implementation of branch Marketing and Business Development plans, in order to ensure flawless execution to drive growth and profitability for the business through utilization of branch as company owned media space. Organize and supervise customer focus initiative and product or brand awareness campaigns in the branch, in order to sensitize branch team to the needs of customer and CBQ corporate values. Oversee the approval of all advances within the branch, in order to manage cash level and exposure in adherence to CBQ policy and standard.<br><br>Branch Performance Management<br><br> Monitor performance of the branch within area of responsibility against set of objectives through regular follow up of periodic result monitoring (daily, monthly, quarterly, and annually) in order to achieve target and drive operational excellence. Monitor branch credit portfolio quality and follow up on the delays by implementing remedial action plan if necessary, in order to improve the credit portfolio quality.<br><br>Other Accountabilities<br><br>Branch Customer Service<br><br> Manage and review CBQ branch service quality and implement immediate remedial action plans if necessary, in order to ensure high quality of services are readily provided to CBQ branch customer. Monitor the management of CBQ branch customer complaints and queries, in order to ensure speedy and effective resolution to complaint and or query. Manage branch initiatives to promote self-service channels by encouraging staff to educate customer use of alternative channels (ATMs, POS, Call Centre, SMS, IVR, Bank Direct etc), in order to drive optimization of services to improve profitability.<br><br>Branch Capability Building<br><br> Conduct periodic coaching and capability building programs for CBQ branch team, in order to drive team performance to achieve growth and profitability for the business. Collect input from branch team and provide improvement suggestion for new or existing branch operation, in order to ensure all business opportunities and service quality are optimized.<br><br>Branch Reporting<br><br> Generate periodic and or ad-hoc reports about branch team, in order to provide visibility on the team’s achievement against established business target.<br><br>Change Management<br><br> Lead and direct the management of change through continuous improvement of departmental systems, processes and practices taking into account ‘international leading practice’, changes in international standards and changes in the business environment which demand proactive action plans.<br><br>Policies, Systems, Processes and Procedures<br><br> Develop and oversee the implementation of functional policies, procedures and controls in order to ensure that all activities are conducted in compliance with risk, audit, and regulatory requirements while delivering a quality, cost-effective service.<br><br>Quality, Health, Safety, and Environment <br><br> Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude.<br><br>MIS and Reports<br><br> Ensure that all departmental reports are prepared timely and accurately and meet CBQ department requirements, policies and standards.<br><br>Education<br><br>Bachelor’s Degree, in Business-related major
Job Summary<br><br>To manage the branch in accordance with CBQ overall strategic objectives and mission statement, in order to promote sales, achieve business growth and provide high quality service to the customers.<br><br>Key Accountabilities<br><br>Supervision of Subordinates<br><br> Organize and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy. Provide on-the-job training and constructive feedback to subordinates to support their overall development.<br><br>Budgets and Plans<br><br> Contribute to the preparation of the budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified.<br><br>Branch Management<br><br> Manage the implementation of segment value propositions and provision of services in the assigned branch, in order to provide high - Manage and review manpower staffing for branch under this position’s area of responsibility based on set CBQ branch target and mission statement, in order to ensure that branch manpower needs are sufficiently addressed. Organize and supervise the implementation of branch Marketing and Business Development plans, in order to ensure flawless execution to drive growth and profitability for the business through utilization of branch as company owned media space. Organize and supervise customer focus initiative and product or brand awareness campaigns in the branch, in order to sensitize branch team to the needs of customer and CBQ corporate values. Oversee the approval of all advances within the branch, in order to manage cash level and exposure in adherence to CBQ policy and standard.<br><br>Branch Performance Management<br><br> Monitor performance of the branch within area of responsibility against set of objectives through regular follow up of periodic result monitoring (daily, monthly, quarterly, and annually) in order to achieve target and drive operational excellence. Monitor branch credit portfolio quality and follow up on the delays by implementing remedial action plan if necessary, in order to improve the credit portfolio quality.<br><br>Other Accountabilities<br><br>Branch Customer Service<br><br> Manage and review CBQ branch service quality and implement immediate remedial action plans if necessary, in order to ensure high quality of services are readily provided to CBQ branch customer. Monitor the management of CBQ branch customer complaints and queries, in order to ensure speedy and effective resolution to complaint and or query. Manage branch initiatives to promote self-service channels by encouraging staff to educate customer use of alternative channels (ATMs, POS, Call Centre, SMS, IVR, Bank Direct etc), in order to drive optimization of services to improve profitability.<br><br>Branch Capability Building<br><br> Conduct periodic coaching and capability building programs for CBQ branch team, in order to drive team performance to achieve growth and profitability for the business. Collect input from branch team and provide improvement suggestion for new or existing branch operation, in order to ensure all business opportunities and service quality are optimized.<br><br>Branch Reporting<br><br> Generate periodic and or ad-hoc reports about branch team, in order to provide visibility on the team’s achievement against established business target.<br><br>Change Management<br><br> Lead and direct the management of change through continuous improvement of departmental systems, processes and practices taking into account ‘international leading practice’, changes in international standards and changes in the business environment which demand proactive action plans.<br><br>Policies, Systems, Processes and Procedures<br><br> Develop and oversee the implementation of functional policies, procedures and controls in order to ensure that all activities are conducted in compliance with risk, audit, and regulatory requirements while delivering a quality, cost-effective service.<br><br>Quality, Health, Safety, and Environment <br><br> Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude.<br><br>MIS and Reports<br><br> Ensure that all departmental reports are prepared timely and accurately and meet CBQ department requirements, policies and standards.<br><br>Education<br><br>Bachelor’s Degree, in Business-related major
<strong>Job Summary<br></strong>To manage the branch in accordance with CBQ overall strategic objectives and mission statement, in order to promote sales, achieve business growth and provide high quality service to the customers.<br><strong>Key Accountabilities<br></strong><strong>Supervision of Subordinates<br></strong><ul><li> Organize and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy.</li><li> Provide on-the-job training and constructive feedback to subordinates to support their overall development.<br></li></ul><strong>Budgets and Plans<br></strong><ul><li> Contribute to the preparation of the budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified.<br></li></ul><strong>Branch Management<br></strong><ul><li> Manage the implementation of segment value propositions and provision of services in the assigned branch, in order to provide high - Manage and review manpower staffing for branch under this position’s area of responsibility based on set CBQ branch target and mission statement, in order to ensure that branch manpower needs are sufficiently addressed.</li><li> Organize and supervise the implementation of branch Marketing and Business Development plans, in order to ensure flawless execution to drive growth and profitability for the business through utilization of branch as company owned media space.</li><li> Organize and supervise customer focus initiative and product or brand awareness campaigns in the branch, in order to sensitize branch team to the needs of customer and CBQ corporate values.</li><li> Oversee the approval of all advances within the branch, in order to manage cash level and exposure in adherence to CBQ policy and standard.<br></li></ul><strong>Branch Performance Management<br></strong><ul><li> Monitor performance of the branch within area of responsibility against set of objectives through regular follow up of periodic result monitoring (daily, monthly, quarterly, and annually) in order to achieve target and drive operational excellence.</li><li> Monitor branch credit portfolio quality and follow up on the delays by implementing remedial action plan if necessary, in order to improve the credit portfolio quality.<br></li></ul><strong>Other Accountabilities<br></strong><strong>Branch Customer Service<br></strong><ul><li> Manage and review CBQ branch service quality and implement immediate remedial action plans if necessary, in order to ensure high quality of services are readily provided to CBQ branch customer.</li><li> Monitor the management of CBQ branch customer complaints and queries, in order to ensure speedy and effective resolution to complaint and or query.</li><li> Manage branch initiatives to promote self-service channels by encouraging staff to educate customer use of alternative channels (ATMs, POS, Call Centre, SMS, IVR, Bank Direct etc), in order to drive optimization of services to improve profitability.<br></li></ul><strong>Branch Capability Building<br></strong><ul><li> Conduct periodic coaching and capability building programs for CBQ branch team, in order to drive team performance to achieve growth and profitability for the business.</li><li> Collect input from branch team and provide improvement suggestion for new or existing branch operation, in order to ensure all business opportunities and service quality are optimized.<br></li></ul><strong>Branch Reporting<br></strong><ul><li> Generate periodic and or ad-hoc reports about branch team, in order to provide visibility on the team’s achievement against established business target.<br></li></ul><strong>Change Management<br></strong><ul><li> Lead and direct the management of change through continuous improvement of departmental systems, processes and practices taking into account ‘international leading practice’, changes in international standards and changes in the business environment which demand proactive action plans.<br></li></ul><strong>Policies, Systems, Processes and Procedures<br></strong><ul><li> Develop and oversee the implementation of functional policies, procedures and controls in order to ensure that all activities are conducted in compliance with risk, audit, and regulatory requirements while delivering a quality, cost-effective service.<br></li></ul><strong>Quality, Health, Safety, and Environment <br></strong><ul><li> Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude.<br></li></ul><strong>MIS and Reports<br></strong><ul><li> Ensure that all departmental reports are prepared timely and accurately and meet CBQ department requirements, policies and standards.<br></li></ul><strong>Education<br></strong><ul><li>Bachelor’s Degree, in Business-related major</li></ul>
???? WE ARE HIRING: PHYSICS TEACHERSTEMM Education Center, Qatar, is seeking a highly competent, passionate, and experienced Physics Teacher to join our academic team. Position: Physics Teacher Curriculum: British Curriculum – IGCSE, AS & A Level Location: Al Khor, Qatar Employment Type: Full-Time Key Responsibilities:• Deliver engaging and concept-focused Physics lessons for IGCSE, AS and A-Level students• Prepare students effectively for CAIE and Pearson Edexcel examinations• Develop structured lesson plans, worksheets, assessments and revision materials• Conduct regular examinations and monitor students’ academic progress• Provide constructive feedback and targeted support to help students achieve outstanding results• Maintain a professional, disciplined and motivating classroom environment• Communicate effectively with students, parents and the academic management team Candidate Requirements:• Bachelor’s or Master’s degree in Physics, Engineering, Education or a closely related field• Strong command of Physics at IGCSE, AS and A-Level• Familiarity with CAIE and/or Pearson Edexcel specifications and examination techniques• Previous experience teaching the British curriculum is strongly preferred• Excellent English communication, presentation and classroom-management skills• Ability to explain challenging concepts clearly and develop students’ problem-solving abilities• Professional, committed, punctual and student-focused• Candidates currently residing in Qatar will be given preference Why Join STEMM? At STEMM Education Center, we are committed to academic excellence, innovative teaching and meaningful student progress. This is an excellent opportunity to join a growing educational institution and contribute to the success of ambitious learners. How to Apply:Interested candidates may apply through Linked In or send their updated CV, academic qualifications and a brief cover letter to STEMM Education Center. Please mention “Application for Physics Teacher” in your application. Only shortlisted candidates will be contacted for an interview and teaching demonstration.#Hiring #Physics Teacher #Teacher Vacancy #IGCSEPhysics #ALevel Physics #ASLevel Physics #British Curriculum #CAIE #Pearson Edexcel #Teaching Jobs #Qatar Jobs #Education Jobs #Teachers InQatar #STEMMEducation Center
Join our extraordinary world!<br><br>Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.<br><br>With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a Telephone Operator with luxury and lifestyle brand hotel experiences to join our team at Kimpton Doha.<br><br>Just a stone’s throw from the many favorite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.<br><br>Your role will be included but not limited to: <br><br>Handle all incoming and outgoing calls professionally and courteously. Record and coordinate guest wake-up calls accurately and on time. Assist guests with international calls, directory enquiries, and general telephone requests. Page guests and staff members in coordination with the relevant departments. Handle guest requests and complaints promptly while maintaining guest privacy and confidentiality. Maintain accurate daily records, logbook entries, hotel information, and airline schedules. Promote hotel services and facilities while ensuring the cleanliness and proper operation of the work area.<br><br>Required Skills: <br><br>Minimum 1 year of experience in a similar Telephone Operator or hotel position. Good verbal and written communication skills in English. Knowledge of Arabic is an advantage, with the ability to communicate with Arabic-speaking guests preferred. Excellent telephone etiquette and customer service skills. Strong interpersonal skills with a professional and friendly attitude. Good computer and business center equipment skills. Ability to work efficiently under pressure while maintaining guest confidentiality and attention to detail.<br><br>What you can expect from us:<br><br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.<br><br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br><br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br><br>So, join us and you’ll become part of our ever-growing global family.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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