Call Center Jobs in Qatar
1997 Jobs Found
<p>We are currently looking Voice & Unified Communications our Qatar operations.</p><p>Skills: Unified Communications Administration Manage Cisco UC platforms (CUCM, UCCX, PCCE, Unity, Expressway, Webex Calling). Configure dial plans, SIP trunks, gateways, voicemail, and call flows. Install, configure, and maintain enterprise telephony and communication systems. Manage IP-PBX, VoIP, SIP trunks, PRI circuits, and telecom gateways. Support telecom services across branches, data centers, and corporate offices.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Computer/Communications Engineering. Minimum of 5 years experience in Telecom Systems support . Experience in financial institutions is a plus.</p>
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<p>About Us</p><br><p>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.</p><br><p>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><br><p>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><br><p>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.</p><br><p>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.</p><br><p>Your Day to Day</p><br><p>The Washerman is responsible for the proper handling, washing, and processing of guest laundry, hotel linen, uniforms, and other textile items in accordance with established quality, hygiene, and safety standards. The role ensures that all laundry items are cleaned efficiently, treated appropriately based on fabric requirements, and prepared for the next stage of the laundry process while maintaining the highest standards of care and professionalism. Your main responsibilities will include but not limited to:</p><br><ul><li>Operate industrial washing machines and related laundry equipment safely and efficiently.</li><li>Sort laundry items according to category, fabric type, color, level of soiling, and required washing process.</li><li>Load and unload washing machines following correct operating procedures.</li><li>Select appropriate washing programs, temperatures, and chemical levels based on garment and linen requirements.</li><li>Ensure all items are properly cleaned and processed according to departmental standards.</li><li>Monitor washing cycles and identify any issues affecting quality.</li><li>Inspect linen, uniforms, and guest laundry before and after washing to ensure quality standards are maintained.</li><li>Identify stains, damages, missing items, or special care requirements and report them to the supervisor.</li><li>Ensure correct handling of delicate fabrics and special laundry items.</li><li>Prevent loss, damage, or incorrect processing of guest and hotel property.</li><li>Maintain accuracy when handling guest laundry and departmental linen.</li><li>Follow proper procedures for handling laundry chemicals and cleaning agents.</li><li>Ensure correct chemical usage and dosing according to manufacturer and hotel guidelines.</li><li>Maintain cleanliness and organization of the washing area.</li><li>Report equipment breakdowns, leaks, or maintenance requirements promptly.</li><li>Follow all health, safety, and hygiene procedures.</li><li>Coordinate effectively with Pressing, Dry Cleaning, Uniform Room, Housekeeping, and other departments.</li><li>Assist with sorting, counting, folding, and transferring laundry items when required.</li><li>Maintain smooth workflow during high-volume operational periods.</li><li>Participate in departmental briefings, training sessions, and quality improvement initiatives.</li><li>Support the team in achieving departmental productivity and service goals.</li></ul><p>What We Need From You</p><br><p>Ideally, you'll have some or all of the following competencies and experience we're looking for:</p><br><ul><li>Previous experience as a Washerman, Laundry Attendant, or similar role in a hotel, resort, or commercial laundry environment is preferred.</li><li>Knowledge of industrial washing machines and laundry processes.</li><li>Basic understanding of fabrics, washing methods, and laundry chemicals.</li><li>Ability to follow instructions and safety procedures.</li><li>Basic English communication skills preferred.</li></ul><p>What We Offer</p><br><p>We’ll reward all your hard work with competitive salary and benefits.</p><br><p>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p><br><p>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p><br><br> </div>
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Company Description<br>Job Description<br><p><strong>We are </strong>currently looking for<strong> IT End User Support for our UAE operations</strong> with the following terms & conditions.</p><br><p><strong>Technical Skills </strong></p><br><ul><li>Windows OS administration, configuration, imaging and troubleshooting · Banking applications & customer service familiarity · Microsoft 365</li><li>administration · Active Directory & server administration · Basic networking (TCP/IP, DNS, DHCP, switches, Wi-Fi) · Printer/peripheral support ·</li><li>Endpoint management (Intune, Kaspersky, Defender or equivalent).</li></ul><p><strong>Core Competencies </strong></p><br><ul><li>Willingness to work rotational shifts, on-call and emergency response · excellent customer service and communication · strong troubleshooting and</li><li>analytical ability · works independently and under pressure · team collaboration and accountability · attention to detail and time management.</li></ul><p><strong>Key Responsibilities </strong></p><br><ul><li>Provide onsite/remote support for desktops, laptops, printers, mobiles, peripherals, meeting rooms/AV and Teams Rooms; resolve hardware, software, OS, application and connectivity issues within SLA.</li><li>Act as first point of contact via phone, email, walk-ins and ticketing; log, troubleshoot and escalate incidents as needed.</li><li>Support banking operations and applications across branches, head office, contact center, corporate functions, VIP users and senior management, in line with security and audit requirements.</li><li>Manage users/permissions in Active Directory and Microsoft 365 (Intune, Exchange); support Outlook, Teams, OneDrive, SharePoint; handle password resets, mailbox support, onboarding/offboarding and workstation setup.</li><li>Perform basic LAN/WAN/Wi-Fi/VPN troubleshooting, switch port activation and structured cabling support; escalate complex infrastructure issues.</li><li>Maintain IT asset/license inventory, conduct audits, and coordinate replacement, disposal and warranty claims.</li><li>Log/track tickets via the ITSM tool, maintain knowledge base articles, identify recurring issues, and support IT projects, office moves and deployments.</li><li>Available for weekend/after-hours, rotational shift and on-call support as required by operational and project needs.</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame:</strong> Immediate</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong> </p><br><p><strong>Joining time frame:</strong> <strong>maximum 4 weeks</strong></p><br><br><br> </div>
Business Development Executive (BDE) – Qatar Market<br>About Sky Book Global™<br>Sky Book Global™ is a Travel BPO company with expertise in providing innovative Travel Outsourcing & Travel Consulting Services. Our services include Travel Accounting Services, Travel Call Center, Travel Audit, Travel Operations, Customer Support for Travel Companies, Digital Marketing for Travel, and Web Development. We provide top-notch outsourcing solutions to travel and tourism companies, helping them reduce operational costs and enhance productivity. We are headquartered in Kozhikode, India.<br>Key Responsibilities<br>Identifying and Acquiring Business Opportunities: Focus on exploring and developing business opportunities in the Qatar market, including lead generation, prospecting, and implementing customized sales strategies aligned with regional business requirements. Understanding Company Services: Maintain comprehensive knowledge of all Sky Book Global™ service offerings and effectively communicate their value proposition to prospective clients in Qatar. High-Volume Client Outreach: Conduct a high volume of outbound calls, email campaigns, Linked In outreach, and follow-ups with potential clients in Qatar while maintaining exceptional service standards. Sales Facilitation: Promote and sell the company's outsourcing and consulting services by understanding client requirements and delivering solutions tailored to the Qatar travel industry. Client Relationship Management: Build and maintain long-term relationships with travel agencies, tour operators, airlines, and other travel-related businesses in Qatar, ensuring high levels of client satisfaction and retention. Complaint Resolution: Address client concerns promptly and professionally, ensuring issues are resolved in accordance with company policies and service standards. Lead Management and CRM: Maintain accurate records of leads, client interactions, follow-ups, and sales activities using the company's CRM system to ensure effective pipeline management. Contract Management: Understand client requirements, assist in preparing service proposals and contracts, and coordinate with internal teams to ensure successful execution. Online Sales Support: Respond promptly to online inquiries, sales calls, and business opportunities received through digital channels, ensuring timely client engagement. Sales Growth: Utilize strong negotiation and sales skills to upsell and cross-sell Sky Book Global™ services, maximizing revenue opportunities within the Qatar market. Market Research and Strategy Development: Monitor market trends, competitor activities, and emerging opportunities in Qatar while collaborating with internal teams to develop effective market penetration strategies.<br>Qualifications<br>Bachelor's degree in Business Administration, Marketing, Sales, or a related field. Excellent written and verbal communication skills in English. Arabic language proficiency will be an added advantage. Experience in the Travel, Tourism, BPO, Outsourcing, Aviation, or similar service industry is preferred. Proven experience in business development, sales, or client acquisition, preferably in the Travel, BPO, Aviation, or Outsourcing industry. Strong understanding of the Qatar business environment and the travel industry is preferred. Excellent interpersonal, negotiation, and relationship-building skills. Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment. Strong organizational skills with attention to detail. Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, Zoho CRM, Hub Spot). Self-motivated, target-driven, and capable of working independently as well as collaboratively within a team. Experience in the travel industry, aviation sector, or GCC market will be an added advantage.<br>Preferred Candidate Profile<br>Experience in B2B sales or international business development. Familiarity with the Qatar and GCC travel industry. Ability to work according to Qatar business hours when required. Strong presentation and consultative selling skills. Willingness to build long-term business relationships with travel agencies, tour operators, airlines, and corporate travel companies across Qatar.
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<p><strong><span><u>THE ROLE:</u></span></strong></p><br><br><p><span>Campaign Manager will be the one point contact between Partner & MetLife. He / she will oversee all aspects of day to day management and ongoing coordination. They are also responsible for creating and managing campaign budget and have good interpersonal & organizational skills</span></p><br><br><ul><li>Critical Performance Criteria – End to End campaign management </li><li>Where do they Sit in the Organization – One point of contact between MetLife & Sponsor</li></ul><br><p><span><strong>Key Relationships: </strong></span></p><br><br><p><span>Reports to: Sr. Sales Manager</span></p><br><br><p><span>Key Relationships: Non PPA Partnerships</span></p><br><br><p><span>Other Key Stakeholders: Gulf & EMEA Team </span></p><br><br><br><p><span><strong>Key Responsibilities:</strong> </span></p><br><br><ul><li>Core Expertise in Operations, Vendor Management, Client Relationship & end to end sales process</li><li>Campaign Planning <ol><li>Customer Segmentation</li><li>Product Sequencing</li><li>Persistency</li></ol></li><li>Forecasting, Planning & managing current & future campaigns</li><li>Campaign Profitability / P&L management</li></ul><br><br><p><span><strong>Other Responsibilities:</strong></span></p><br><br><ul><li>Manage all DM campaigns operating through bank call centers</li><li>Daily Reporting.</li><li>Reports to be sent in the approved template</li><li>Correctness to be ensured</li><li>Handle & resolve escalations from call center agents, TL’s and customers.</li><li>Provide On Job training for agents and ensure they are competent enough in delivering sales numbers.</li><li>Monitor random calls to improve call quality and keep service quality levels up to MetLife Standards.</li><li>Provide escalation Metrics for customer complaints and maintain TAT’s.</li><li>Proactively act in facilitating sales, service, operations efficiency and customer satisfaction.</li><li>Work closely with partners to ensure smooth & seamless operations process.</li><li>Salesforce engagement</li><li>Sales Contest</li><li>Training</li></ul><br><br><p><span><strong><u>CANDIDATE QUALIFICATIONS:</u></strong></span></p><br><br><p><span><strong>Business Knowledge/Technical Skills: </strong></span></p><br><br><ul><li>Strong campaign management background with the below credentials</li></ul><br><ol><li>Banking / Insurance background</li><li>Extensive experience in driving and motivating team to achieve targets with strong negotiation skills</li><li>Client Relationship</li><li>Campaign Management</li><li>Strong Interpersonal Skills</li><li>Manage sponsor relationship strategically based on business requirements<ul><li>Strong insight of financial industry, should be able to interpret and prepare strategic presentations</li><li>Set bold aspirations and clear vision for relationship</li><li>Set and execute a sponsor relationship strategy that defines which issues to focus & which opportunities to pursue</li><li>Ensure financial success & monitor quality</li><li>5-10 years of experience with insurance & banking industry.</li><li>Candidate to be a graduate or post-graduate</li></ul></li></ol><br><br><p><span><strong>Leadership Competencies:</strong> </span></p><br><br><ul><li><strong>Thinks Strategically –</strong> Sets goals & direction aligned to the company’s strategy, predict future and plan accordingly.</li><li><strong>Motivates People</strong> – Motivate people at all levels through continuous engagement strategies.</li><li><strong>Explicit communication skills</strong> - Effective communication skills which will help to have a clear understanding of the strategies and the deliverables.</li><li><strong>Seizes Opportunity</strong> - Seeks new opportunities /new segments and ways to create a perennial source for business generation.</li><li><strong>Focuses on Customers</strong> - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.</li><li><strong>Drives Results </strong>- Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.</li></ul><br><br>
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About the job Guest Relations Associate - QHR
<p><strong>The Associate Experience:</strong></p><br>
<p>The hiring hotel believes that exceptional work deserves exceptional care. They are offering a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><br>
<p>- A competitive salary and benefits package</p><br>
<p>- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p><br>
<p>- A birthday day off (because your milestones matter!)</p><br>
<p>- Personalized development plans and continuous learning opportunities to support your career journey</p><br>
<p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with them.<br><br><strong>Your Role</strong></p><br>
<ul><li>Answer all incoming calls with proper greetings and telephone etiquette standards.</li><li>Communicates with Guests using Glowing system.</li><li>Conduct departure calls on a daily basis to obtain guest stay experience and departure time.</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level on a daily basis.</li><li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li><li>Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li><li>Resolve guest complaints, ensuring guest satisfaction.</li><li>Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.</li><li>Maintain complete knowledge of scheduled event/daily activities, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet, features and services provided by the hotel.</li><li>Set up workstation with necessary supplies and resource materials.</li><li>Secure headset console and log onto system.</li><li>Access all functions of the system.</li><li>Accommodate all telephone, email, WhatsApp requests in a congenial manner within 10 minutes of request.</li><li>Respond to all incoming telephone calls within 3 rings, using proper salutation and closing.</li><li>Route callers to requested guest or hotel personnel/department.</li><li>Monitor busy lines; check back with caller on hold to update status and offer to take a message.</li><li>Monitor unanswered lines; return to caller after rings to update status and offer to take a message.</li><li>Take, record and relay messages accurately, completely, and legibly. Activate/deactivate guestroom messages light, accordingly, distribute hotel personnel/department messages to designated location.</li><li>Accept, record, and deliver wake-up calls.</li><li>Provide callers with accurate information on hotel facilities and services.</li><li>Accept and process all guest requests for, Screening calls, Do not disturb, Call transfer/forwarding, Conference calls, Non-registered guests.</li><li>Access system for long distance carrier's foreign language operator.</li><li>Assist callers with local and overseas calls.</li><li>Monitor telephone system problems and raise Knowcross Tickets.</li><li>Document all guest complaints or problems in Knowcross.</li><li>Follow up to ensure completion and guest satisfaction.</li><li>Assist in emergency situations as central communication center for hotel.</li><li>Collect preferences daily and enter into our guest profiles.</li><li>Ensure the use of correct verbiage and avoid using any slang language.</li><li>Follow all LQA and Forbes standard.</li><li>Full knowledge of using Glowing for guest communication from pre arrival, during the stay and post departure.</li><li>All other duties as required.</li></ul>
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About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Role Summary<br><br>The incumbent is directly responsible for leading the team responsible for selling Qatari (GCC) Equities and fixed income products to institutional clients based locally, regionally, and globally. SVP of Sales must proactively identify client needs and goals that can be served and grow business (revenue) with client(s). The incumbent is also responsible for monitoring and oversight of development and integration of all QNBFS Customer Services delivery channels (Institutional, Corporate, HNWI, Retail) including Call Center and Customer service help desk.<br><br>SVP of Sales is responsible for developing strategic relationships and marketing the Liquidity Provisioning/Market Making as well as Service Agreements to potential LP client companies. SVP of Sales must be proficient in representation of LP/MM value proposition to prospects and existing clients. The incumbent must function in collaboration with Head of Research and Head of LP/Market Making and assist them in matching LP clients with suitable/specifically targeted international/regional investors, organizing road shows and preparing presentation materials.<br><br>SVP of Sales must monitor customer satisfaction at each stakeholder level and initiate changes needed to increase satisfaction scores. SVP of Sales must oversee sales team efforts to identify and build a long-term active pipeline, exploring both existing markets and targeting new market opportunities. The role requires taking complete ownership ofdevelopmentanddeliveryofexceptionaldocumentsandpresentationstocreatewinningoutcomes. The incumbent is responsible for development, implementation and maintenance of applicable QNBFS policies and procedures.<br><br>Role Description<br><br>Develop a sales strategy and sales plan in line with the market and industry trends, strategic objectives, client segments, target market, regulatory regime and organizations’ strengths and weakness.<br><br>Develop QNBFS Customer Service strategy/plan in close consultation with the heads of QNBFS Departments.<br><br>Grow and manage pipeline based on sales targets, forecasts and performance goals to increase company’s market share as well as to monitor service levels to increase customer retention.<br><br>Operate within the target departmental Budgets defined in the budget process.<br><br>Implements and meet KPI’s and best practices monitor sales efforts across all business lines as well as customer service / Call Center performance monitoring for quality measurement purposes.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.<br><br>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.<br><br>Build and strengthen distribution channels and ensure adequate monitoring & oversight on all QNBFS Customer Services delivery channels as well as call center.<br><br>Stay abreast with and analyze market research used by customer service team to develop service delivery channels to ensure its effectiveness to attract new customers to company and retain existing customers.<br><br>Developing close relationships with CEO’s, CFO’s, CIO’s and senior management teams across the industry<br><br>Gather information on competitors offering, building and maintaining a client profile enabling QNBFS to target its offering scientifically.<br><br>Work with the Trading / Research departments to develop new marketing themes.<br><br>Travel as needed to meet regional institutions for business building business relationships<br><br>Resolve customer complaints in a timely and professional manner.<br><br>Host events and investor road shows for institutional clients to demonstrate product and service offering<br><br>SVP of Sales is responsible for all communications for public relations and shall coordinate with QNB Group Communications, based on the SLA, for the formats of the communication templates of the various media, namely, press release, audio-visual presentations and online content.<br><br>Develop new and existing institutional client relationships with a goal of continuously broadening distribution of QNBFS’ services/products across local, regional, and global institutions<br><br>Manage sales force and leverage available delivery channels to meet sales targets.<br><br>Consolidate and approve the sales targets prepared by the Sales Team<br><br>Reconcile sales targets against top-down objectives.<br><br>Work with QNBFS CEO to establish realistic yet challenging targets for the company and Sales Team.<br><br>Timely resolution for any audit tasks or requirements<br><br>Distribute weekly sales reports to QNBFS CEO and relevant stakeholders<br><br>Establish performance based incentives for the sales staff. Gather information on competitors’ offerings.<br><br>Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.<br><br>Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes.<br><br>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.<br><br>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).<br><br>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.<br><br>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.<br><br>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.<br><br>Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Qualifications<br><br>Bachelor’s/ Master degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.<br><br>At least 15 years of relevant experience, preferably within a highly rated international bank.<br><br>At least 8 years of experience in leading a Sales Team for a Financial Services Product with at least 5 years in a brokerage firm.<br><br>Special Required Skills<br><br> Excellent oral and written communication skills (including report writing) in English and Arabic, Preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of the market place New business development experience Strong negotiation and deal making skills Knowledge about QE & QFMA regulations is desirable<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Role Summary<br><br>The incumbent is directly responsible for leading the team responsible for selling Qatari (GCC) Equities and fixed income products to institutional clients based locally, regionally, and globally. SVP of Sales must proactively identify client needs and goals that can be served and grow business (revenue) with client(s). The incumbent is also responsible for monitoring and oversight of development and integration of all QNBFS Customer Services delivery channels (Institutional, Corporate, HNWI, Retail) including Call Center and Customer service help desk.<br><br>SVP of Sales is responsible for developing strategic relationships and marketing the Liquidity Provisioning/Market Making as well as Service Agreements to potential LP client companies. SVP of Sales must be proficient in representation of LP/MM value proposition to prospects and existing clients. The incumbent must function in collaboration with Head of Research and Head of LP/Market Making and assist them in matching LP clients with suitable/specifically targeted international/regional investors, organizing road shows and preparing presentation materials.<br><br>SVP of Sales must monitor customer satisfaction at each stakeholder level and initiate changes needed to increase satisfaction scores. SVP of Sales must oversee sales team efforts to identify and build a long-term active pipeline, exploring both existing markets and targeting new market opportunities. The role requires taking complete ownership ofdevelopmentanddeliveryofexceptionaldocumentsandpresentationstocreatewinningoutcomes. The incumbent is responsible for development, implementation and maintenance of applicable QNBFS policies and procedures.<br><br>Role Description<br><br>Develop a sales strategy and sales plan in line with the market and industry trends, strategic objectives, client segments, target market, regulatory regime and organizations’ strengths and weakness.<br><br>Develop QNBFS Customer Service strategy/plan in close consultation with the heads of QNBFS Departments.<br><br>Grow and manage pipeline based on sales targets, forecasts and performance goals to increase company’s market share as well as to monitor service levels to increase customer retention.<br><br>Operate within the target departmental Budgets defined in the budget process.<br><br>Implements and meet KPI’s and best practices monitor sales efforts across all business lines as well as customer service / Call Center performance monitoring for quality measurement purposes.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.<br><br>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.<br><br>Build and strengthen distribution channels and ensure adequate monitoring & oversight on all QNBFS Customer Services delivery channels as well as call center.<br><br>Stay abreast with and analyze market research used by customer service team to develop service delivery channels to ensure its effectiveness to attract new customers to company and retain existing customers.<br><br>Developing close relationships with CEO’s, CFO’s, CIO’s and senior management teams across the industry<br><br>Gather information on competitors offering, building and maintaining a client profile enabling QNBFS to target its offering scientifically.<br><br>Work with the Trading / Research departments to develop new marketing themes.<br><br>Travel as needed to meet regional institutions for business building business relationships<br><br>Resolve customer complaints in a timely and professional manner.<br><br>Host events and investor road shows for institutional clients to demonstrate product and service offering<br><br>SVP of Sales is responsible for all communications for public relations and shall coordinate with QNB Group Communications, based on the SLA, for the formats of the communication templates of the various media, namely, press release, audio-visual presentations and online content.<br><br>Develop new and existing institutional client relationships with a goal of continuously broadening distribution of QNBFS’ services/products across local, regional, and global institutions<br><br>Manage sales force and leverage available delivery channels to meet sales targets.<br><br>Consolidate and approve the sales targets prepared by the Sales Team<br><br>Reconcile sales targets against top-down objectives.<br><br>Work with QNBFS CEO to establish realistic yet challenging targets for the company and Sales Team.<br><br>Timely resolution for any audit tasks or requirements<br><br>Distribute weekly sales reports to QNBFS CEO and relevant stakeholders<br><br>Establish performance based incentives for the sales staff. Gather information on competitors’ offerings.<br><br>Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.<br><br>Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes.<br><br>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.<br><br>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).<br><br>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.<br><br>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.<br><br>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.<br><br>Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Qualifications<br><br>Bachelor’s/ Master degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.<br><br>At least 15 years of relevant experience, preferably within a highly rated international bank.<br><br>At least 8 years of experience in leading a Sales Team for a Financial Services Product with at least 5 years in a brokerage firm.<br><br>Special Required Skills<br><br> Excellent oral and written communication skills (including report writing) in English and Arabic, Preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of the market place New business development experience Strong negotiation and deal making skills Knowledge about QE & QFMA regulations is desirable<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Cleaning Technician (CT) is responsible for performing custodial services as specified in the Performance Work Statement for Base and Recreational Service areas such as the Lodging facilities, Fitness Centers, Lounges, Community Activity Centers, Learning Resource Center, Media Center, Theaters and Hospital Aseptic. The CT reports to the Lead Cleaning Technician and functions as a Facility Manager.</p><p>Responsibilities</p><ul><li>Responsible for the execution of custodial services as specified in the Performance Work Statement.</li><li>Responsible for communicating and upholding company standards, leading by example, working as a team and providing well maintained equipment and facilities.</li><li>Shall perform work in a manner that presents a clean, neat and professional appearance while maintaining satisfactory facility and equipment conditions.</li><li>Responsible for monitoring other country nationals in accordance with AFCENTI 32-1002 and obtain escort badge.</li><li>Performs custodial work including, but not limited to, restroom cleaning and supply replenishment, floors, baseboards, corners and wall/floor edges, light fixtures, interior glass/mirrors, sink and counter, laundry rooms, tables/desks, water potted plants, dusting, spot cleaning, outdoor patio cleaning, collect/remove trash, clean refrigerators/microwaves, sort linen, resupply clean linen, and restock linen closet as specified in the PWS.</li><li>Shall function as a Facility Manager to assigned location(s) as specified in the PWS.</li><li>Shall provide on-call and over and above cleaning services as needed.</li><li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li><li>Responsible for following a comprehensive, flexible, and properly documented training program.</li><li>Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools).</li><li>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</li><li>Shall perform as supplemental personnel as needed for all Installation Service functional areas.</li><li>Performs other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Must have a valid Passport.</li><li>Must be able to read, write, speak and understand English fluently.</li><li>Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li><li>Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.</li><li>A minimum of one year of general cleaning experience.</li><li>Shall be familiar with applicable fire prevention, ground safety, smoking, and security standards.</li><li>Good communication, teamwork and customer service skills.</li><li>Must be familiar with Microsoft programs such as Excel, Word, Power Point and Outlook.</li><li>Able and willing to work periods of long hours to meet mission requirements</li><li>Military experience in a contingency environment and knowledge and experience working with government contracts preferred.</li></ul>
About Us<br><br>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand.<br><br>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.<br><br>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.<br><br>Located on Doha's longest private beach and nestled in landscaped gardens, the Inter Continental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa Inter Continental.<br><br>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.<br><br>Located within the Inter Continental Doha Beach & Spa in West Bay Lagoon, Mykonos Restaurant offers a contemporary Greek-taverna dining experience in a luxurious setting. The décor evokes the feel of the Greek islands, using whites and blues, with an expansive terrace overlooking the pool and Arabian Sea. Live bouzouki music and vibrant ambiance add to the dining experience on select evenings.<br><br>Your Day to Day<br><br>As Learning Manager, you will be responsible for designing, delivering and evaluating learning initiatives that support our business objectives, strengthen colleague capabilities and develop our future leaders.<br><br>You will work closely with the leadership team and Heads of Department to identify development priorities and translate them into impactful learning solutions aligned with IHG standards, brand values and our People & Culture strategy.<br><br>Key Responsibilities<br><br>Drive the property Learning & Development strategy aligned to business priorities, brand expectations, and luxury service ambition. Conduct a structured Learning Needs Analysis and translate insights into a clear annual learning plan and calendar. Own the implementation, adoption, and ongoing effectiveness of IHG University across the property. Ensure all mandatory, brand, and role-based learning pathways are actively deployed, tracked, and completed. Facilitate leadership development journeys for supervisors, managers, and senior leaders using approved IHG learning content. Support PDPs and succession planning by identifying development priorities for high-potential talent in partnership with People & Culture and department heads. Lead and sustain a strong Departmental Trainer framework that enables learning to be delivered and reinforced within departments. Train, coach, and support departmental trainers to ensure consistency, confidence, and effectiveness.<br><br>What We Need From You<br><br>Ideally, you'll have some or all of the following competencies and experience we're looking for:<br><br>Previous experience in a Learning & Development / Training role within the luxury hospitality industry, preferably in a large or international hotel environment. Strong understanding of hospitality operations and the ability to translate operational needs into practical learning solutions. Proven experience in facilitating learning for diverse audiences and different levels of seniority. Strong knowledge of leadership development, talent management and succession planning. Excellent communication, presentation and facilitation skills. A creative and engaging approach to learning, with the ability to introduce new ideas and initiatives. Strong organizational and project management skills, with excellent attention to detail. Confidence in working with senior leaders, HODs and operational teams. Strong analytical skills and the ability to measure and communicate the impact of learning initiatives.<br><br>What We Offer<br><br>We’ll reward all your hard work with competitive salary and benefits.<br><br>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.<br><br>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
<h2 class="h5">Job description</h2>
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<p>About Us</p><br><p>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.</p><br><p>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><br><p>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><br><p>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.</p><br><p>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.</p><br><p>Your Day to Day</p><br><p>As the Digital Content Creator, you will be responsible for developing and implementing innovative social media strategies to engage our audience effectively. You will create compelling content and thrive in a dynamic and fast-paced environment. Your main responsibilities will include but not limited to:</p><br><ul><li>Generate original content, including capturing photography and videography, reels, daily live Instagram stories, writing copies, and performing graphic design and creative functions (e.g. simple video editing, creation of gifs, etc.)</li><li>Write, produce and manage all imagery, videos, and content on social and digital channels that supports overall digital strategy and specific online marketing initiatives.</li><li>Support social media strategies for the hotel and various channels and manage day to day social media activities on Facebook, X, TikTok, Instagram, Snapchat, LinkedIn, Pinterest, YouTube, and/or other social channels </li><li>Create monthly content calendars based on those strategies and manage the scheduling of content, troubleshooting, and publishing to all social media channels</li><li>Create social media ads on multiple social platforms, including the development of creative and copy, trafficking ads, measuring performance and ROI, and reporting on results. </li><li>Measure progress, interpret results, and report on social media KPIs. Create amplification plans for content with brand and regional teams</li><li>Use social media listening tools to identify trends, surprise and delight guests, engage with guests, and perform service recovery, </li><li>Develops and sources unique hotel and destination content (posts, photos, videos, infographics); sources and leverages quality User Generated Content in social amplification efforts and ensures usage rights for all materials.</li><li>Moderate assigned social pages and perform customer-service functions per company and industry best practices and standards</li><li>Performs social media canvasing to create sales lead generation for outlets.</li><li>Ensure adherence to all brand, regional, company, and platform guidelines, policies, and procedures</li><li>Work with managers of different departments (F&B, Spa, Bay Club) to capture creative and compelling content</li><li>Stay up-to-date on industry and platform trends and best practices.</li><li>Support execution and fulfillment of projects as outlined on marketing communications plans </li><li>Assist with other assignments by PR & Marketing Manager</li></ul><p>What We Need From You</p><br><p>Ideally, you'll have some or all of the following competencies and experience we're looking for:</p><br><ul><li>Creativity and passion for photography and videography, who possesses a keen eye for detail and a knack for storytelling</li><li>Proficiency in Canva, Adobe Creative Suite, as well as other video editing apps and software required </li><li>Proficiency in platforms such as Hootsuite, Meta Business Manager, and others</li><li>Fluent in Written and Spoken English. Arabic is a plus.</li><li>Ability to work in a fast-paced environment</li></ul><p>What We Offer</p><br><p>We’ll reward all your hard work with competitive salary and benefits.</p><br><p>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p><br><p>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p><br><br> </div>
Job Description<br><br>The IT Store Employee plays a crucial role in the management and distribution of IT equipment and supplies. This position requires an organized, detail-oriented individual who is responsible for maintaining inventory, handling logistics, and ensuring that all IT resources are accounted for and properly distributed. An ITIL certification is required to ensure the employee understands and can implement IT service management best practices effectively.<br><br>Responsibilities<br><br>Job Responsibilities:<br><br>Maintain and manage inventory of all IT equipment, software, and supplies.<br><br>Receive and process incoming stock and materials, verify quantities against invoices, and update inventory records.<br><br>Prepare and fulfill IT equipment orders for internal departments promptly and accurately, ensuring that all necessary items are in stock.<br><br>Conduct regular audits of IT inventory to ensure accuracy and prepare reports for the IT management team.<br><br>Coordinate with IT and procurement departments to order new supplies and manage relationships with vendors.<br><br>Assist in the setup and preparation of new equipment, including software installations, configurations, and updates.<br><br>Issue IT supplies and equipment to staff, maintaining accurate and up-to-date records of issuance and return.<br><br>Ensure the secure and orderly storage of all IT items in the store.<br><br>Handle returns of faulty items to manufacturers for repair or replacement.<br><br>Support the disposal and recycling of obsolete or broken IT equipment in accordance with company policies and environmental regulations.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum Five years’ experience in large scale store for IT<br><br>IT Assets Management<br><br>Managing and maintaining IT users assists via asset management system provided by MOPH and as per MOPH standards.<br><br>Assign IT assets to MOPH users and update all users IT asset movement.<br><br>Establish a secure process for data wiping and proper disposal of devices at the end of their useful life to prevent data breaches.<br><br>Experience in Using ITSM or Ticketing<br><br>Excellent in handling Incidents, Change Management, Request for fulfillment Processes<br><br>Excellent Knowledge in handling SLA Time (Response, Escalate, Notify , Resolution)<br><br>At least ITIL V3 or V4 Certified<br><br>Have IT Hardware Certificate<br><br>Excellent Knowledge in writing email, answer phone, Call center capability<br><br>Excellent organizational and time management skills.<br><br>Strong communication and interpersonal skills for interacting with staff and vendors.<br><br>Attention to detail and problem-solving skills.<br><br>Ability to physically handle IT equipment and supplies, including lifting, moving, and sorting items.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation V3 or V4 certification.<br><br>Fluency in English (written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Microsoft Certified Solutions Associate (MCSA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Systems+.<br><br>Cloud Foundation certification or equivalent.<br><br>International Computer Driving License (ICDL).<br><br>Fluency in Arabic (written and spoken).<br><br>Fluency in Hindi (written and spoken).<br><br>Skills & Competencies<br><br>Technical Competencies<br><br>Strong understanding of IT infrastructure, networking, and system administration.<br><br>Knowledge of IT Service Management (ITIL) best practices.<br><br>Ability to troubleshoot and resolve technical issues efficiently.<br><br>Familiarity with cloud technologies and security best practices.
Position Overview<br><br> JOB DESCRIPTION <br><br>Own day-to-day operations and continuous improvement of enterprise Linux platforms and storage services across on-premises data centers and cloud environments (OCI and Microsoft Azure). Ensure platforms are stable, secure, and highly available, and provide expert-level troubleshooting and guidance to cross-functional teams.<br><br>Job Summary<br><br>We are seeking a highly skilled Senior Linux Administrator with strong expertise in on-premises infrastructure, Oracle Cloud Infrastructure (OCI), and Microsoft Azure Cloud. The ideal candidate will be responsible for managing, maintaining, and optimizing enterprise Linux environments across hybrid infrastructures, ensuring high availability, performance, and security. Knowledge of Oracle Database is mandatory and the role will partner closely with database teams to support Oracle Database platforms on Linux.<br><br>Responsibilities<br><br>Key Responsibilities<br><br>Linux System Administration<br><br>Install, configure, and maintain Linux servers (RHEL, Oracle Linux, Cent OS, Alma Linux). Perform system upgrades, patching, and security hardening using enterprise patching solutions (e.g., Red Hat Satellite) and standard change management practices. Monitor system performance, troubleshoot issues, and ensure high availability. Manage user access, permissions, and system security. <br><br>Cloud Infrastructure (OCI & Azure)<br><br>Deploy, configure, and manage Linux workloads on OCI and Azure platforms. Design and maintain scalable, secure cloud infrastructure. Work with OCI services including Compute, VCN, Block Volumes, File Storage, Load Balancer, IAM, and monitoring/logging capabilities. Manage Azure services including Virtual Machines, Virtual Networks, Azure Storage (Managed Disks, Files), Azure Backup (Recovery Services Vault), monitoring, and Microsoft Entra ID (Azure AD). Implement backup, disaster recovery, and high availability solutions in cloud environments using OCI/Azure-native capabilities (e.g., Azure Backup via Recovery Services Vault, Azure Site Recovery (ASR), and OCI backup features) and/or enterprise backup tools as applicable. Apply cloud governance and operational best practices (tagging, least privilege, patching/maintenance windows) including patch orchestration with Azure Update Manager for Azure VMs; optimize performance and cost for Linux workloads.<br><br>On-Premises Infrastructure & Storage<br><br>Manage physical and virtualized environments (VMware) including provisioning, lifecycle management, and performance tuning. Administer enterprise storage platforms and services including SAN/NAS, RAID concepts, LUN provisioning, zoning/masking (as applicable), and NFS/SMB integrations; experience with storage arrays such as Net App (ONTAP), HPE (3PAR), and IBM storage is highly desirable; familiarity with SAN fabrics (Brocade and/or Cisco MDS) is a plus. Configure and troubleshoot Linux storage stack components such as multipathing, LVM, udev rules, and filesystems (ext4, XFS); perform capacity management and growth activities. Ensure seamless integration between on-prem and cloud (hybrid connectivity, routing/DNS, identity, and operational processes) and perform ongoing infrastructure optimization. Implement and validate backup/restore and disaster recovery procedures; hands-on experience with enterprise backup platforms such as Commvault, Veritas Net Backup, and Cohesity; leverage storage snapshots and replication (vendor-native replication, Net App, replication where applicable) and participate in DR drills and recovery testing.<br><br>Automation & Dev Ops<br><br>Develop automation scripts using Bash, Python, or Shell scripting. Use configuration management tools like Ansible. Manage Infrastructure as Code (IaC) tools (Terraform preferred). <br><br>Monitoring & Performance<br><br>Implement and manage monitoring tools. Analyze system logs and proactively resolve issues. Ensure SLA compliance and system uptime. <br><br>Security & Compliance<br><br>Implement security best practices and vulnerability management. Ensure compliance with organizational and regulatory standards. Manage firewall rules, SELinux policies, and access controls. <br><br>Collaboration & Support<br><br>Work closely with Dev Ops, application, and database teams. Provide L2/L3 support and participate in incident management. Prepare technical documentation and SOPs. <br><br>Qualifications<br><br>Required Skills & Qualifications<br><br>Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.8+ years of hands-on Linux system administration experience in enterprise environments (production operations and on-call support). Strong expertise in:Enterprise Linux (RHEL/Oracle Linux; systemd, networking, troubleshooting, performance tuning) Oracle Cloud Infrastructure (OCI) including networking (VCN), compute, IAM, and storage (Block Volumes/File Storage) Microsoft Azure including compute, networking, storage, monitoring, and identity (Microsoft Entra ID) Storage administration: SAN/NAS fundamentals, multipathing, LVM, filesystems (XFS/ext4), and capacity planning; exposure to enterprise storage vendors such as Net App ONTAP, HPE 3PAR, and IBM and SAN switches (Brocade/Cisco MDS). Must-have: Working knowledge of Oracle Database administration on Linux (installation/patching support, Oracle user and filesystem layout, listener basics, performance/log locations); familiarity with RMAN backup concepts and Data Guard fundamentals is preferred. Experience with virtualization platforms (VMware and/or Hyper-V); understanding of virtual networking and storage integrations. Strong scripting skills (Bash) for automation, reporting, and operational tooling. Hands-on experience with automation and IaC tools (Ansible required; Terraform preferred). Experience with patch management and lifecycle tooling such as Red Hat Satellite (content views, activation keys, repositories) and Azure Update Manager for scheduling and compliance reporting. Strong networking fundamentals (TCP/IP, routing, DNS, DHCP, NTP) and ability to collaborate on firewall/security configurations. Experience with backup/restore and disaster recovery practices (RPO/RTO concepts, recovery testing, documentation) using tools such as Azure Backup (Recovery Services Vault), Azure Site Recovery (ASR), and/or enterprise platforms including Commvault, Veeam, Veritas Net Backup, and Cohesity.<br>Working Conditions<br><br>Participate in on-call rotation and provide support during planned maintenance windows and critical incidents. Work in a hybrid environment supporting both data center and cloud operations; occasional after-hours work may be required for changes and upgrades.<br><br>Preferred Certifications<br><br>Red Hat Certified Engineer (RHCE) Oracle Cloud Infrastructure Certification Microsoft Azure Administrator (AZ-104) or equivalent Kubernetes / Container certifications (optional but preferred) <br><br>Key Competencies<br><br>Strong troubleshooting and analytical skills Ability to work in hybrid (cloud + on-prem) environments Excellent communication and documentation skills Ability to work under pressure and handle critical incidents <br><br>Nice to Have<br><br>Experience with Kubernetes / Open Shift Knowledge of additional database environments is a plus. Exposure to monitoring tools
Job Title: Dental Lab Technician<br><br>Department: Clinical/Operations<br><br>Reports to: Chief Clinical Officer<br><br>FLSA Status: Non – Exempt<br><br>Starting at $25/hour (Full Time, 35+ hours/week)<br><br>Target Start: Flexible (Q2 - Q3 of 2026)<br><br>Company Overview<br><br>Smart Arches Dental Implant Centers have been created by doctors to improve the lives of the patients who entrust us with their care. We have taken the "corporate feel" that exists with big dental implant clinics and become hyper-focused on patient experience and care to drive our company. If you are passionate about helping people start over and strengthen their confidence, then Smart Arches Dental Implant Centers is a great place to call your home. Everyone involved wants to make a positive impact with the work and efforts we give—this is how we can truly make a difference. If this speaks to you, we look forward to hearing from you.<br><br>Position Summary<br><br>The Dental Lab Technician is responsible for designing, fabricating, and finishing dental prosthetics and restorations using state-of-the-art digital and traditional workflows. This role requires CAD/CAM expertise, hands-on artistry, and the ability to manage lab equipment including milling machines and 3D printers. Technicians will collaborate with providers, and patients to ensure the highest quality outcomes.<br><br>Duties And Responsibilities<br><br>The duties include, but are not limited to:<br><br>Design dental restorations using Exocad or 3Shape (crowns, bridges, implants, All-on-X). Operate and maintain milling machines and 3D printers for digital production. Fabricate dentures from impression to final insert, including repairs, relines, and re-bases. Collaborate with doctors to ensure case accuracy and patient satisfaction. Maintain quality control across all lab output. Assist in customer case communication when needed. Monitor and manage lab equipment to ensure peak performance. Support team members in lab processes and contribute to continuous improvement initiatives. <br><br>Qualifications<br><br>Required: <br><br>3–5 years of dental lab experience (digital or traditional). Proficiency with Exocad or 3Shape. Ability to operate and troubleshoot milling machines and sintering ovens. Familiar with Hyperdent and i Cam software. Strong attention to detail and quality craftsmanship. <br><br>Preferred: <br><br>Implant and All-on-X experience. Prior training in dental lab technology. <br><br>Physical/Mental Demands and Work Environment <br><br>The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br><br>While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.<br><br>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.<br><br>Equal Employment <br><br>Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. Smart Arches is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.<br><br>Company Safety<br><br>We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.<br><br>The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.<br><br>Powered by Jazz HR<br><br>LTGS9Omu Ir
Job Title: Dental Lab Technician<br><br>Department: Clinical/Operations<br><br>Reports to: Chief Clinical Officer<br><br>FLSA Status: Non – Exempt<br><br>Starting at $25/hour (Full Time, 35+ hours/week)<br><br>Target Start: Flexible (Q2 - Q3 of 2026)<br><br>Company Overview<br><br>Smart Arches Dental Implant Centers have been created by doctors to improve the lives of the patients who entrust us with their care. We have taken the "corporate feel" that exists with big dental implant clinics and become hyper-focused on patient experience and care to drive our company. If you are passionate about helping people start over and strengthen their confidence, then Smart Arches Dental Implant Centers is a great place to call your home. Everyone involved wants to make a positive impact with the work and efforts we give—this is how we can truly make a difference. If this speaks to you, we look forward to hearing from you.<br><br>Position Summary<br><br>The Dental Lab Technician is responsible for designing, fabricating, and finishing dental prosthetics and restorations using state-of-the-art digital and traditional workflows. This role requires CAD/CAM expertise, hands-on artistry, and the ability to manage lab equipment including milling machines and 3D printers. Technicians will collaborate with providers, and patients to ensure the highest quality outcomes.<br><br>Duties And Responsibilities<br><br>The duties include, but are not limited to:<br><br>Design dental restorations using Exocad or 3Shape (crowns, bridges, implants, All-on-X). Operate and maintain milling machines and 3D printers for digital production. Fabricate dentures from impression to final insert, including repairs, relines, and re-bases. Collaborate with doctors to ensure case accuracy and patient satisfaction. Maintain quality control across all lab output. Assist in customer case communication when needed. Monitor and manage lab equipment to ensure peak performance. Support team members in lab processes and contribute to continuous improvement initiatives. <br><br>Qualifications<br><br>Required: <br><br>3–5 years of dental lab experience (digital or traditional). Proficiency with Exocad or 3Shape. Ability to operate and troubleshoot milling machines and sintering ovens. Familiar with Hyperdent and i Cam software. Strong attention to detail and quality craftsmanship. <br><br>Preferred: <br><br>Implant and All-on-X experience. Prior training in dental lab technology. <br><br>Physical/Mental Demands and Work Environment <br><br>The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br><br>While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.<br><br>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.<br><br>Equal Employment <br><br>Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. Smart Arches is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.<br><br>Company Safety<br><br>We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.<br><br>The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.<br><br>Powered by Jazz HR<br><br>LTGS9Omu Ir
Job Brief:<br><br>IT Technical Support is responsible for manage, maintain, and repair IT systems and assets. The responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software<br>.<br>Responsibilitie<br>s:<br>Install and configure users' workstations, software and peripheral devices. Ensure total integrity and security of the systems throughout the company. Test and evaluate hardware and software for eventual purchase. Provide technical assistance to company employees. Monitoring server's performance and data links connectivity. Maintain inventory of supplies related to computer equipment. Assist in performing and administrating of data backup system. Monitoring voice recording systems and calls retrieving. May assist in Tickers and data wall display administration. May be entrusted with the monitoring of Data Center equipment, including A/C, UPS, safety equipment, etc. Security Cameras monitoring. May assist in Domain administration. Work closely with the department's staff. Participates in the development of policies and procedures. Comply with company policies and procedures. Perform additional duties and assignments as request<br>ed.<br>Requireme<br>nts:<br>Bachelor’s degree in Computer Engineering, Network Engineering, or a related engineering field. Minimum 5 years of experience. Experience in Windows Platforms & Mac. Intermediate knowledge of TCP IP Networks and switches. Intermediate knowledge of Microsoft Active Directory Well experienced in Managing, Installing of Troubleshooting of Windows Systems. Intermediate knowledge of CCTV systems. Experience in Interacting with Vendors for IT Purchases and services. Experience in maintaining Inventory, Contracts, other official documents. Experience in Administration of Network & System Monitoring tools. Experience in Microsoft Office and office 365 Suite. Experience in handling IT Assets. Strong technical experience in handling IT Hardware and Software. Experience in coordinating with Datacenter related activities. Knowledge in access control systems. Preferred Certificates:MCSE (Microsoft Certified System Engineer) CCNA (Cisco Certified Network Associate) MCSA (Microsoft Certified Solutions Assoc<br>iate)
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Your Role Solution Delivery Lead end-to-end AVEVA AIM implementations: requirements definition, information standard alignment, environment setup, configuration, data loading, validation, and go-live. Design and configure class libraries, tag/document numbering rules, and asset breakdown structures aligned to client information standards (CFIHOS, ISO 14224, ISO 15926) Build and operate data ingestion pipelines for engineering deliverables (P&IDs, datasheets, 3D models, tag registers, document indexes) from EPC handover packages and legacy archives, including quality gating and completeness reporting. Integrate AIM with 3D visualization (AVEVA E3D/PDMS models, laser scan/point cloud data) and cross-reference tags, documents, and models into a navigable digital twin. Generate and reports on data conformance, consistency, and completeness against defined information standards using AVEVA BI Gateway. Configure gateways and interfaces to adjacent systems: PI System/historians, CMMS/EAM (SAP PM, Maximo), document management systems, and AVEVA Unified Operations Center where deployed. Execute deployments under air-gapped and firewalled site constraints typical of national oil company environments, including offline installation, patching, and license management. Technical Leadership & Practice Development Act as the AIM subject-matter Expert in pre-sales: solution architecture, effort estimation, demonstration environments, and technical responses to RFQs/RFPs. Own and evolve reusable practice assets: configuration templates, class library baselines, data-loading toolkits, validation scripts, and delivery runbooks under the practice document register. Mentor application engineers and coach client information management teams toward self-sufficiency during the Scale phase. Contribute AIM data-readiness assessments as an input to AI use-case feasibility (soft sensors, reliability analytics, autonomous operations pillars), working with the practice's data science and industrial AI engineers. Quality, Security & Governance Define and enforce data quality KPIs (tag-document-model cross-reference completeness, attribute population rates) and report progress to project and client stakeholders. Maintain configuration management, change control, and as-built documentation across all AIM environments (development, staging, production). Bring your technical expertise to a role where you'll lead, innovate, and deliver apply today! Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It s more than just pay and benefits it s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we re here for what matters most to you. Discover more at our Career Page. * Country-specific programs and initiatives may be available. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric apply today! €40 billion global revenue +9% organic growth employees in 100+ countries You must submit an online application to be considered for any position with us.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in engineering (Chemical, Mechanical, Instrumentation, or Computer Science).</li><li>8+ years in engineering information management or industrial software delivery, with 3+ years hands-on AVEVA AIM configuration and deployment experience.</li><li>Proven delivery of at least two full-cycle AIM implementations in oil and gas, petrochemical, or comparable process industries.</li><li>Working knowledge of engineering information standards: CFIHOS, ISO 15926, ISO 14224, and EPC handover specifications.</li><li>Practical experience with Smart Plant Engineering tools, AVEVA E3D/PDMS model handling, laser scan integration, and engineering document formats (DWG, DGN, intelligent P&IDs).</li><li>SQL proficiency and scripting capability (Python preferred) for data transformation, bulk loading, and validation.</li><li>Fluent English; strong client-facing communication and workshop facilitation skills.</li><li>Experience with REST APIs and system integrations in an industrial software environment.</li><li>Preferred GCC delivery experience and familiarity with their engineering standards and vendor approval processes.</li><li>Exposure to AVEVA Unified Operations Center, AVEVA Connect, or digital twin programmes.</li><li>Familiarity with AI/ML data readiness concepts: how structured asset information underpins soft sensors, predictive maintenance, and autonomous operations use cases.</li><li>AVEVA certification(s) in AIM or related portfolio products.</li><li>Familiarity with AVEVA CONNECT and the AVEVA Flex subscription/licensing model.</li><li>Arabic language skills are an advantage</li></ul><p>Competencies</p><ul><li>Technical ownership: comfortable being the single point of technical accountability for an AIM deployment from pilot through scale.</li><li>Data rigour: treats information quality as a deliverable, not a by-product; instinctively builds validation and completeness checks.</li><li>Client credibility: can hold the room with client engineering, IM, and operations stakeholders from engineer to Managerial level.</li><li>Pragmatism under constraint: delivers within air-gapped, change-controlled, brownfield realities rather than ideal-state architectures.</li><li>Practice mindset: converts project work into reusable IP and lifts the capability of the team around them.</li></ul><p></p></section>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role Answer all incoming calls with proper greetings and telephone etiquette standards. Communicates with Guests using Glowing system. Conduct departure calls on a daily basis to obtain guest stay experience and departure time. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Maintain complete knowledge of scheduled event/daily activities, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet, features and services provided by the hotel. Set up workstation with necessary supplies and resource materials. Secure headset console and log onto system. Access all functions of the system. Accommodate all telephone, email, Whats App requests in a congenial manner within 10 minutes of request. Respond to all incoming telephone calls within 3 rings, using proper salutation and closing. Route callers to requested guest or hotel personnel/department. Monitor busy lines; check back with caller on hold to update status and offer to take a message. Monitor unanswered lines; return to caller after rings to update status and offer to take a message. Take, record and relay messages accurately, completely, and legibly. Activate/deactivate guestroom messages light, accordingly, distribute hotel personnel/department messages to designated location. Accept, record, and deliver wake-up calls. Provide callers with accurate information on hotel facilities and services. Accept and process all guest requests for, Screening calls, Do not disturb, Call transfer/forwarding, Conference calls, Non-registered guests. Access system for long distance carrier's foreign language operator. Assist callers with local and overseas calls. Monitor telephone system problems and raise Knowcross Tickets. Document all guest complaints or problems in Knowcross. Follow up to ensure completion and guest satisfaction. Assist in emergency situations as central communication center for hotel. Collect preferences daily and enter into our guest profiles. Ensure the use of correct verbiage and avoid using any slang language. Follow all LQA and Forbes standard. Full knowledge of using Glowing for guest communication from pre arrival, during the stay and post departure. All other duties as required.
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.<br><br>Job Description<br><br>Coordinate daily room assignments and special cleaning tasks for housekeeping staff. Monitor room status reports and update housekeeping systems accordingly. Handle incoming calls and messages, dispatching requests to the housekeeping team promptly. Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed. Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.). Assist in training and supporting housekeeping associates with systems and processes. Ensure guest requests and complaints related to housekeeping are followed up efficiently. Liaise with Front Office and Engineering to ensure smooth communication and operations. <br><br>Preferred Qualifications And Skills<br><br>Previous experience in housekeeping, front office, or administrative support (hospitality preferred). Strong organizational skills with attention to detail. Excellent communication skills, both verbal and written in English, Arabic is an asset. Proficiency in Microsoft Office and hotel management systems (Opera/Fidelio or similar). Ability to multitask and remain calm under pressure. Strong sense of teamwork and guest service orientation. <br><br>Our Offering<br><br>Deeply instilled values based company culture Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in a high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage <br><br>Work Authorization<br><br>The Hotel will apply for the work authorization for a successful candidate.<br><br>Learn More About Employment With Four Seasons<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs
<p>Answer all incoming calls with proper greetings and telephone etiquette standards. Communicates with Guests using Glowing system. Conduct departure calls on a daily basis to obtain guest stay experience and departure time. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Maintain complete knowledge of scheduled event/daily activities, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet, features and services provided by the hotel. Set up workstation with necessary supplies and resource materials. Secure headset console and log onto system. Access all functions of the system. Accommodate all telephone, email, WhatsApp requests in a congenial manner within 10 minutes of request. Respond to all incoming telephone calls within 3 rings, using proper salutation and closing. Route callers to requested guest or hotel personnel/department. Monitor busy lines; check back with caller on hold to update status and offer to take a message. Monitor unanswered lines; return to caller after rings to update status and offer to take a message. Take, record and relay messages accurately, completely, and legibly. Activate/deactivate guestroom messages light, accordingly, distribute hotel personnel/department messages to designated location. Accept, record, and deliver wake-up calls. Provide callers with accurate information on hotel facilities and services. Accept and process all guest requests for, Screening calls, Do not disturb, Call transfer/forwarding, Conference calls, Non-registered guests. Access system for long distance carrier's foreign language operator. Assist callers with local and overseas calls. Monitor telephone system problems and raise Knowcross Tickets. Document all guest complaints or problems in Knowcross. Follow up to ensure completion and guest satisfaction. Assist in emergency situations as central communication center for hotel. Collect preferences daily and enter into our guest profiles. Ensure the use of correct verbiage and avoid using any slang language. Follow all LQA and Forbes standard. Full knowledge of using Glowing for guest communication from pre arrival, during the stay and post departure. All other duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p>Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: - A competitive salary and benefits package - High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl - A birthday day off (because your milestones matter!) - Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p>