Call Center Jobs - Doha Qatar

Alwadi Hotel Doha - MGallery Collection is hiring through Hosco in Doha. Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. You are part of the story behind every memorable stay. At MGallery, each property offers a unique sense of place, and as a Reservations Agent Intern, you help create meaningful guest experiences from the very first interaction. With genuine care, attention to detail, and a passion for hospitality, you ensure every reservation is handled with warmth, professionalism, and a refined approach to service. What’s in it for you:Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities What you will be doing:Assist in handling room reservations, inquiries, and booking requests professionally and efficiently. Respond to guest calls, emails, and reservation inquiries in a timely manner. Assist in providing information about room types, rates, hotel facilities, and services. Support the Reservations team in entering, updating, and maintaining accurate booking records. Assist with booking confirmations, modifications, cancellations, and special requests. Coordinate with Front Office, Sales, and other departments to ensure a smooth guest experience. Support the preparation of daily reservation reports and follow-up on pending bookings. Assist in promoting hotel facilities, room upgrades, packages, and additional services where appropriate. Maintain guest privacy and confidentiality at all times. Follow hotel policies, procedures, and standards of service. Support the smooth day-to-day operation of the Reservations department and assist colleagues when required. Contribute to creating thoughtful, personalized moments that reflect the unique spirit of MGallery. Embody the MGallery spirit through warm, attentive, and refined service. Your experience and skills include:Currently pursuing a degree or diploma in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in reservations, front office, or guest services is an asset. Good communication and interpersonal skills. Warm, welcoming, and professional personality with a passion for hospitality. Basic knowledge of hotel operations and reservation procedures. Good computer skills and willingness to learn hotel reservation systems. Strong attention to detail and organizational skills. Ability to work independently as well as part of a team. Flexible and willing to work shifts, weekends, and public holidays as required. Professional grooming and a positive attitude at all times. Fluency in English; additional languages are an advantage. Your team and working environment:We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity. Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay. Please see the full vacancy for the benefits offered by Alwadi Hotel Doha - MGallery Collection.

We are an applied AI lab building end-to-end software agents.<br><br>We're the makers of Devin, the first AI software engineer.<br><br>Our team is extremely talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google Deep Mind, and Nuro.<br><br>Building Devin is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us.<br><br>We are an applied AI lab building end-to-end software agents.<br><br>We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals.<br><br>Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google Deep Mind, and Nuro.<br><br>Building Devin and Windsurf is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us.<br><br>About The Role<br><br>At Cognition, customers are our highest priority. Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of Devin/Windsurf.<br><br>You’ll work directly with engineers to understand their workflows, identify high-impact use cases, and deploy Devin/Windsurf into real production environments. You’ll lead demos and pilots, support integrations, and drive adoption of the Cognition platform from the inside out.<br><br>This role combines hands-on technical work, customer partnership, and rapid execution. You'll serve a broad range of clients, switching context frequently and staying ahead of issues before they become blockers. You're expected to be proactive, make judgment calls, and take ownership of outcomes.<br><br>In This Role, You Will<br><br>Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team Be the customer oracle! Exercise your product instincts to help set the roadmap<br><br>What We Value<br><br>Customer empathy — you care deeply about how engineers work and what helps them succeed Ownership mindset — you take responsibility for results, not just tasks Technical curiosity — you enjoy digging into unfamiliar systems and understanding how they really work Bias toward execution — you move quickly from problem to solution Grit — you’re comfortable operating in ambiguous, high-intensity environments Exploratory rigor — You poke at edges, ask uncomfortable questions, and would rather find problems yourself than have them find you.<br><br>Requirements<br><br>Strong engineering foundation from a rigorous technical environment Demonstrated track record of exceptional performance in whatever you've pursued, whether academic, athletic, professional, or entrepreneurial Self-directed by default. You don't need a manager to tell you what to do next or how to prioritize. Strong communication skills. You can hold your own with senior engineers and executives alike. Have a high tolerance for ambiguity, intensity, and sustained effort when the problem demands it. Willingness to travel across MENA - 50%<br><br>You might excel if you…<br><br>Advanced in at least one modern programming language (e.g., Python, Type Script) Experience writing and debugging real software systems Want to work directly with real users on high-impact technical problems Learn quickly by being embedded in challenging, real-world environments Have worked at an early-stage startup or in a role where you operated well beyond your job description<br><br>Equal Opportunity<br><br>Cognition is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The Assistant Manager, Merchant Operations is responsible for performing merchant operations activities for entities that have signed contracts with QNB. The role ensures all merchant operations are processed in compliance with established controls, procedures, regulatory requirements, and payment processing standards.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist in the monitoring and achievement of Key Performance Indicators (KPIs) on periodic basis. Implements KPI’s and best practices for Assistant Manager, Merchant Operations. Act within the limits of the powers delegated to the incumbent. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Customer (Internal & External): Liaise with client personnel, vendors and consultants during the process of establishing Merchants operations and during Merchants operations. Build and maintain strong and effective relationships with all the other related departments to achieve the Group’s goals/objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Internal (Processes, Products, Regulatory): Responsible for performing Merchants activities in accordance with set payment processing methods and other procedures. Ensure settlement compliance to local and international rules and regulations provided by regulatory bodies and Visa/Mastercard requirements. Ensure that all processing exceptions are identified and inform the Supervisor Merchants for further action. Maintain the relationship with third party processors in accordance with set communication protocols. Liaise with QNB Merchants clients/merchants to respond to their queries and requests and document their service requirements to customize QNB Merchants solutions. Ecommerce merchants file payment processing and assure on daily basis that all files are loaded to the acquiring relevant system. P. O. S transactions file processing into merchant relevant systems, on daily basis verifying all transactions recorded into the bank host. Preparing/Reformatting MICROS and AMEX cards files by using merchant dedicated bank system and assuring daily processing. Creating merchant electronic statement certificates and forwarding them to secure merchant email IDs. Daily involvement in various bank merchant systems (Base24, Prime, Oracle, MIGS, Cyber Source, MICROS, Terminal Management System and Oracle) configuration activities as assigned by the Unit Head. Investigating and resolving merchant reversals, debit, refund and disputed bank account entries. Handling merchants’ phone calls and visits by answering their questions regarding POS machine issues or escalating them to concerned parties for support. Support International Branches and subsidiaries. Learning & Knowledge: Keep abreast of developments in the merchant services industry, technological advancements in payment processing and local and international developments. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Proactively identify areas for professional development and undertake development activities. Seek opportunities to remain current with developments in the professional field.<br><br>Education/Experience Requirements<br><br>Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 4 years of relevant experience, preferably within a highly rated international bank<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate

About Commercial Bank Of Qatar<br><br>Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar’s economic development by offering a range of personal, business, government, international and investment services.<br><br>We believe in empowering our employees, providing them with opportunities for growth and professional development.<br><br>By Joining us, you’ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.<br><br>Join us in shaping the future of banking!<br><br>Job Summary<br><br>Assist individuals and corporate customers in the selling and buying of foreign exchange and distribution different Treasury products. Delivers a relationship management approach to support the Business development obejctives consistent with the Bank’s strategy.<br><br>Key Accountabilities<br><br>Treasury Sales and Structuring<br><br>Sell treasury products to existing and new customers to generate fee revenue for the bank. Work on structuring and development of new treasury products in response to clients’ needs. Conduct joint sales calls with Relationship Managers to understand and meet clients’ needs, fulfil sales targets, and solicit business from corporate/retail/private banking clients. Train Relationship Managers and/or branch managers on the treasury products in order to enable them to sell the products effectively. Provide clients with market updates and product presentations to support their trading decisions.<br><br>Treasury Sales Management<br><br>Ably support the deal-flow between Trading and clients, mainly establishing pricing and execution of treasury deals. Proactively respond to treasury-related customer enquiries and complaints to resolve them in a timely manner. Collaborate with Treasury Support/ middle office and manage documentation and approvals required in order to process deals in a timely manner. Awareness of key control framework and compliance with escalation consistent with the DoA protocol of the business.<br><br>Internal Collaboration<br><br>Collaborate effectively with Treasury Support/ Middle office to ensure smooth execution of Treasury transactions. Work closely with Relationship Managers (Wholesale Banking & private Banking) and conduct market research to take up referrals, transaction management understand target client treasury needs.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to functional procedure and direct the implementation of instructions and controls covering a specific area of activity so that all activities are conducted in compliance with risk, audit, and regulatory requirements while delivering a quality, cost-effective service.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls within a defined area of activity to guarantee employee safety, compliance, delivery of high quality products/service and a responsible environmental attitude.<br><br>MIS and Reports<br><br>Prepare departmental MIS statements and reports in a timely and accurate manner to meet CBQ and department requirements, policies and standards. Perform other related duties or assignments as directed. <br><br>Requirements<br><br>Minimum Qualifications:<br><br>Bachelor degree in Business/Finance/Economics or equivalent.<br><br>Minimum Experience<br><br>4 years’ relevant experience in treasury or treasury sales and structuring.<br><br>Knowledge, & Other Skills<br><br>Knowledge of the banking sector in Qatar and the region, including market trends and competitor awareness. Knowledge of trading and treasury products, ALM and market risk. Business networking & negotiation. English & Arabic written and oral proficiency.<br><br>Key Interactions<br><br>Internal<br><br>Treasury Support/ Middle Office Wholesale, International, Private and Retail Banking<br><br>External<br><br>Customers of Commercial Bank<br><br>Why Commercial Bank?<br><br> Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance. An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking Opportunities for Global Partnerships & International Exposure, connecting employees with global networks and perspectives. A focus on Employee Well-being & Work-Life Balance, ensuring a healthy and supportive environment for all team members Competitive Compensation & Benefits that ensure our employees are rewarded for their dedication and performance A strong Commitment to Diversity, Equity & Inclusion, fostering a culture that values every individual’s unique perspective. <br><br>At Commercial Bank, we don’t just offer careers, We shape futures by pioneering digital transformation in Qatar’s banking sector, blending digital-first approach to redefine banking through innovative solutions.<br><br>Disclaimer<br><br>We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.

<p>Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests v a Glowing, telephone, e-mail, or in person within the day from the query being received. Ensures that guest and company profiles are updated accurately, correctly and timely in PMS. Notes and follows up on guest preferences and special requests and alerts or trace to respective department is being addressed. Maintains complete knowledge of the Hotel &amp; its services (F&amp;B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Is fully conversant with accommodation features: lay-out, room type, location d cor, in room facilities and equipment. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Fills in each guest profile in Opera PMS with these comments for future stays. Maintains a thorough knowledge of the city to assist guest whenever is required (Restaurants, tourist sites etc) during the pre-calling/ pre-arrival email activity. Pre-calls all transient arriving guests in accordance with pre-calling SOP. Assemble TOP VIPs guest s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests birthdays and sends birthday online cards. Prepares the necessary information, reports, and monitors their activities throughout the day. Updates guests preference and relevant information in Opera Extend all efforts to collect guests email address, telephone number and address prior guest s arrivals. Pre research guest s profiles, status and required information in order to personalize their stay. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Escort Arriving Guests to their room and conduct rooming as per RD-FO-SOP-011. Ensures that all the departments follow the information provided in traces; guest profile notes and emails are executed. Organizes the execution of the special preferences and amenities to all guests in a timely manner. Ensures that all pertinent information is provided to (future) guests and associates. Ensures that all communication with (future) guests and associates is complete, accurate, engaging and positive. Maintains confidentiality of all guest information. Attends daily briefing and communicates all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest complaints and how they were solved. Attends designated meetings. Ensures and emphasizes prompt solutions and reporting of any guest concerns and challenges during the shift. Ensures that any challenges (Guest concerns or associate concerns) are communicated or escalated. Performs all tasks as detailed in daily task list. Maintains cleanliness and tidiness of work area at all times. Participates in related project teams. Positively impacts on the hotel revenue by up-selling techniques and pre-calling arrival activities for guests. 100% compliance with all mandatory training. Update the information of VIP arrivals for the next day and prepare the weekly one. To be sent daily around or before noon. Update Rosewood Daily report. Send the amenities catalogues to the guest according to the requests. Ensures each special program is highlighted and recognized. (SAG, Amex, Elite, Expedia, etc.) Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score. Collect preferences daily and enter into our guest profiles.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Company Description <br> <p> <strong>Raffles Hotels &amp; Resorts</strong> </p> <p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p> <p> </p> <p> <strong>Fairmont Hotels &amp; Resorts</strong> </p> <p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p> <p> </p> <p> <strong>About Raffles &amp; Fairmont Doha</strong> </p> <p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p> <p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p> <p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today s global traveler.</p> <p>Together, Raffles &amp; Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p> <p> </p> <p> <strong>About the Application Process</strong> </p> <p>At Raffles &amp; Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p> <br> <div>Job Description</div> <br> <p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Sales Manager - Leisure.</p> <p>The Sales Manager will be responsible for driving leisure business to Raffles &amp; Fairmont Doha, with a strong focus on luxury leisure segments and global travel consortia. The role will develop and manage relationships with high-end leisure partners, including luxury travel advisors, consortia, and premium travel programs, to maximise room revenue and reinforce both brands positioning as leading luxury destinations in Doha.</p> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Develop and grow a portfolio of luxury leisure accounts, including tour operators, wholesalers, DMCs, and global luxury consortia</li> <li>Maintain strong knowledge of luxury leisure segments, particularly Consortia, AMEX, FHR, and Virtuoso, including program requirements and production drivers</li> <li>Identify new business opportunities in key leisure source markets</li> <li>Negotiate leisure contracts, preferred partner agreements, rates, and value-added inclusions in line with brand and revenue strategies</li> <li>Ensure accurate rate loading, promotions, and content across all distribution platforms.</li> <li>Represent Raffles &amp; Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events</li> <li>Conduct sales calls, presentations, and familiarization trips for luxury travel advisors and partners.</li> <li>Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights.</li> <li>Collaborate closely with Revenue Management, Marketing, Reservations, and Operations to optimize pricing, campaigns, and delivery of contracted business</li> <li>Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts</li> <li>Act as a brand ambassador, ensuring partners understand brand positioning, guest experience, and that all contracted luxury benefits are delivered seamlessly</li> </ul> <br> <div>Qualifications</div> <br> <p> <strong>What will you bring to this role?</strong> </p> <ul> <li>Minimum 3 5 years of experience in leisure sales within luxury hotel/s and/or resort/s</li> <li>Proven experience working with luxury consortia and premium travel programs, including Virtuoso, AMEX, and FHR</li> <li>Strong understanding of global luxury travel distribution and advisor networks</li> <li>Possesses strong insight into European and American luxury travel markets, including customer behavior, expectations, and purchasing drivers</li> <li>Middle East market experience preferred</li> <li>Excellent negotiation, presentation, and relationship-management skills</li> <li>Fluent in English; additional languages are a strong advantage</li> <li>Strong commercial and strategic mindset with a focus on luxury revenue growth</li> <li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions.</li> <li>Foster an inclusive environment where every individual feels valued and respected</li> <li>Create an environment where colleagues are empowered, supported and recognized</li> </ul></div></section>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Directs the overall Sales and Marketing operations of the Hotel towards the maximizing of revenues, through sales, yield distribution, and communication strategies, and through the consistent positioning of the Hotel within the guidelines established for the brand, ensuring brand clarity and integrity is maintained at all times. <br>Essential Duties and Responsibilities Actively participates in the Business Plan preparation with emphasis on driving the revenue objectives for the Hotel. Develops an effective marketing plan, with clear objectives and sales goals, per each business segment, towards achievement of budget revenue targets. Ensures all brand standards and values are maintained at all times within the Hotel and that deviations (if any) from the Visual Identity Manual are recorded and agreed by Corporate Office. Recommends and oversees the approved advertising and communications plan for the Hotel. Directs and approves the overall travel plans of the S&M team to maximize coverage and revenue potential for the Hotel. Takes a lead position in the Hotel’s weekly / monthly forecasting meetings, working closely with the revenue management team and devices strategies to achieve goals/targets. Is conversant with revenue management and channel / distribution management, using these tools to effectively support decision making. Establishes and reviews marketing and sales budgets and allocated expenditures to ensure most effective use of funds available to support business objectives. Regularly conducts and reviews the business performance and productivity with the team. Optimizes the opportunities in driving business via all available channel's / distribution avenues. Maximizes and leverages the support from Corporate Sales and Marketing team in pursuing business from key segments and managed accounts including corporate RFPs and prospects for new business. Actively participates in all relevant activities and programs within the Rosewood Hotel Group. Drives sales and marketing initiatives and activities to optimize synergy amongst sister hotels on cross-selling. Such activities include joint sales calls, co-partnership, trade shows, exhibitions, client events, cluster or group-wide promotions etc. Provides feedback through marketing intelligence, to better guide business decisions, both long and short term. Works closely with Information Technology division to ensure system maximization in relations to Sales and Marketing and is aware of new trends in this area. Works closely with Director of Food and Beverage to ensure marketing support to Food and Beverage promotional events and for the co-ordination of advertising needs. Develops and maintains close working relationships with all Division Heads and is an active part of the senior management team. Develops and updates policies and manuals, as related to the Division / Department, for implementation in the field, while ensuring compliance to the same for consistency across the group. Actively participates in and leads recruitment and talent development for the Division / Department, to meet both current and future needs. Is a “Brand Ambassador” at all times and ensures brand integrity and clarity is always maintained. Models the Corporate culture, vision, mission and core values at all times.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.<br><br>The Opportunity:<br><br>As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, Dev Ops and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.<br><br>You are comfortable switching between engineering work (pipelines, data models, internal services, tooling, optimization) and analytics work (business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the Staff level, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.<br><br>What You’ll Do:<br><br>Data Engineering<br><br>Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs. Develop and optimize data models (e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation. Ensure data quality, reliability, and observability:Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics. Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics. Improve performance and cost efficiency of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events). Collaborate with data platform and engineering teams to standardize tooling and best practices (e.g., version control, CI/CD for data and services, code review, documentation, runbooks).<br><br>Data Tools & Product Development<br><br>Design and build data tools and internal products for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views). Use languages such as Python, Java, Golang, or Java Script/Type Script to implement APIs, data services, and lightweight UIs that expose data in a usable way to agents, managers, and operations teams. Work closely with CEG product managers and operations to translate operational pain points into concrete data tools, from problem framing to delivery and iteration. Apply solid software engineering practices—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend. At Staff level, define and drive the roadmap for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.<br><br>Data Analytics & Business Impact<br><br>Partner with CEG product and business teams to translate questions into data problems and design clear analytic approaches. Build and maintain dashboards and reports (e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data. Perform deep‑dive analysis to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations. Define and maintain metrics and KPIs (e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools. Communicate findings in simple, business‑friendly language, including clear implications and recommended next steps.<br><br>Stakeholder & Team Collaboration <br><br>Act as a trusted data partner for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership). Work with other data engineers, analysts, and scientists to align on data standards, reusable components, and shared datasets for CEG. Mentor junior and mid‑level team members on data engineering, analytics, and software engineering best practices. Contribute to continuous improvement of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews). At Staff level, influence cross‑team architecture and ways of working, making sure CEG’s data ecosystem scales with business growth.<br>Required Qualifications:<br><br>8+ years working as a Data Engineer, Analytics Engineer, or Data Analyst in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact). Strong SQL skills (complex joins, window functions, aggregation, query optimization). Experience with at least one major data warehouse / big data technology (e.g., Big Query, Snowflake, Redshift, Hive, Spark, Vertica, Star Rocks, or similar). Solid experience with ETL/ELT tools or orchestration frameworks (e.g., Airflow, dbt, internal frameworks). Proficiency in at least one programming language for data and services (e.g., Python, Java, Golang, Kotlin, or Java Script/Type Script). Experience building production‑grade data pipelines and/or data services with attention to quality, monitoring, and maintainability. Experience with BI / visualization tools (e.g., Tableau, Power BI, Superset, Metabase, Looker). Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights. Ability to communicate complex topics in simple, concise language to non‑technical stakeholders.<br><br>Preferred Qualifications:<br><br>Experience with event‑driven data (logs, clickstream, customer journey, contact flows, tracking data). Knowledge of data modeling techniques (e.g., dimensional modeling, Kimball, data vault, star/snowflake schema). Experience with A/B testing, experimentation platforms, or causal analysis. Familiarity with ML pipelines or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations). Experience in online consumer products, travel, e‑commerce, or marketplaces. Hands‑on frontend or backend development experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams. Prior experience in a Staff or Tech‑Lead role, driving technical direction and mentoring multiple engineers/analysts.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Instructors at Qatar Technical Institute (QTI) form the backbone of the training ecosystem and play a critical role in delivering high-quality vocational, technical and defence training in accordance with the Ministry of Education and Higher Education (MoEHE) standards. The English Language instructor works in the General Studies department, which forms the first year of a two-year diploma.<br><br>The primary role of the English Language Instructor is to deliver the English Language curriculum to military students in accordance with all policies and processes at the QTI. The role involves teaching and supporting the creation, maintenance, and delivery of English Language subjects, including English Language 1 and English Language 2, to specific standards within the General Studies department.<br><br>The ideal candidate will have the ability to plan and implement engaging lessons based on MoEHE curriculum. They will create an inclusive learning environment that supports student success while maintaining academic rigor and adherence to institutional standards. The ideal candidate will demonstrate strong communication skills, a commitment to student-centered learning, and the ability to inspire interest and achievement in the different subjects within the English Language department.<br><br>The role involves engaging in regular feedback meetings with Senior Instructors in support of continuous improvement of the instructor’s classes and the department as a whole. Taking ownership of their classes and leading by example, the instructor must demonstrate professionalism and flexibility. The instructor must also demonstrate a commitment to continuous professional development and continuous improvement initiatives within the QTI.<br><br>Key Aspects Of The Role<br><br>Deliver high-quality English Language instruction in accordance with QTI policies, procedures, and curriculum requirements. Support military students in achieving academic success and developing knowledge of English. Contribute to curriculum development, quality assurance, and continuous improvement initiatives within the General Studies department. Foster a positive, inclusive, and student-centred learning environment that promotes engagement, critical thinking, and communicative use of English. Work collaboratively with colleagues and military stakeholders to support student achievement and departmental objectives. Maintain accurate records and meet all reporting, administrative, and performance management requirements.<br><br>Key Values<br><br>Demonstrate and embody core values of:<br><br>Knowledge: Demonstrate a commitment to continuous learning, applying expertise and insights to make decisions, solve problems and contribute to organisational success. Agility: Adapt quickly to changing priorities, customer requirements, and business needs, embracing flexibility to deliver organisational success. Trust: Build and maintain strong relationships through transparency, reliability, and collaboration, fostering confidence among colleagues and customers. Decency: Act with respect, integrity and fairness, promoting an inclusive and supportive workplace.<br><br>Core Responsibilities<br><br> Training Delivery Teach English Language subjects within the General Studies programme. Plan, prepare, and deliver engaging lessons that meet curriculum requirements and address diverse student needs. Apply effective classroom management strategies and maintain a positive learning environment. Provide academic and pastoral support to students throughout their learning journey. Student Progress Assess student learning using formative and summative assessment methods. Provide timely and constructive oral and written feedback. Monitor, record, and report student progress, attendance, and behaviour in accordance with QTI requirements. Curriculum Development and Quality Improvement Contribute to the development, review, and enhancement of curriculum materials and teaching resources. Participate in lesson observations, feedback processes, and professional development activities. Support departmental continuous improvement initiatives and share best practice with colleagues. Administration and Professional Responsibilities Maintain accurate student and administrative records within required timescales. Use approved teaching and administrative technologies effectively. Provide teaching cover when required. Follow established communication and reporting procedures. Engage fully with QTI performance management processes and professional standards. Maintain a professional classroom environment. Health, Safety and Environment (SHE) Comply with all QTI health, safety, and environmental policies and procedures. Complete all mandatory SHE training and demonstrate safe working practices. Promote a safe, disciplined, and professional learning environment within classrooms and training facilities. Military Environment Build and maintain positive professional relationships with military personnel. Operate professionally and respectfully within the military training environment.<br><br>Requirements<br><br>Qualification/Trade Knowledge:<br><br>Essential<br><br>Holds qualified teacher status or a relevant education and training qualification (e.g. PGCE, B. Ed., M. Ed., MA, BA, Diploma, or equivalent) in an English Language subject or a related field. Relevant experience teaching English to international students in a range of contexts. Demonstrable soft skills across a multi-disciplinary department. Ability to use a range of teaching and administrative technologies. Strong classroom management, communication, and interpersonal skills. Commitment to cultural sensitivity, professionalism, and continuous improvement.<br><br>Desirable<br><br>Experience within a military setting. Teaching experience in the Middle East. Arabic language. In addition to the primary teaching specialism, Instructors may be required to support the delivery, development, assessment, verification, and administration of other subject areas, programmes, or training activities within the organisation as directed by the Customer, Line Manager, Head of Department, or Head of the Organisation. Such responsibilities will be allocated based on the Instructors/Lecturers qualifications, professional experience, industry background, demonstrated competence, and previous teaching or training experience. Where appropriate, Instructors/Lecturers may be provided with internal training, mentoring, professional development, or familiarisation activities to enable them to undertake additional teaching and training responsibilities effectively.

Instructors at Qatar Technical Institute (QTI) form the backbone of the<br><br>training ecosystem and play a critical role in delivering high-quality<br><br>vocational, technical and defence training in accordance with the Ministry of<br><br>Education and Higher Education (MoEHE) standards. The Math and Physics instructor<br><br>works in the General Studies department, which forms the first year of a<br><br>two-year diploma.<br><br>The primary role of the Math and Physics Instructor is to deliver the Math<br><br>and Physics curriculum to military students in accordance with all policies and<br><br>processes at the QTI. The role involves teaching and supporting the creation,<br><br>maintenance, and delivery of Math and Physics subjects, to specific standards<br><br>within the General Studies department.<br><br>The ideal candidate will have the ability to plan and implement engaging<br><br>lessons based on MoEHE curriculum. They will create an inclusive learning<br><br>environment that supports student success while maintaining academic rigor and<br><br>adherence to institutional standards. The ideal candidate will demonstrate<br><br>strong communication skills, a commitment to student-centered learning, and the<br><br>ability to inspire interest and achievement in the different areas within the Math<br><br>and Physics department.<br><br>The role involves engaging in regular feedback meetings with Senior<br><br>Instructors in support of continuous improvement of the instructor’s classes<br><br>and the department as a whole. Taking ownership of their classes and leading by<br><br>example, the instructor must demonstrate professionalism and flexibility. The<br><br>instructor must also demonstrate a commitment to continuous professional<br><br>development and continuous improvement initiatives within the QTI.<br><br>The ideal candidate will demonstrate flexibility and adaptability in<br><br>responding to changing priorities, student needs, and organisational<br><br>requirements. They will work collaboratively with colleagues and military<br><br>stakeholders to support student achievement and departmental objectives,<br><br>fostering positive and productive working relationships across the<br><br>organisation. The instructor will be agile to meet evolving educational and<br><br>organizational requirements, embracing change and maintaining a proactive<br><br>approach to ensure the continued success of students, the department, and the<br><br>QTI.<br><br>Key Aspects Of The Role<br><br>Deliver high-quality Math and Physics instruction in accordance with QTI policies, procedures, and curriculum requirements. Support military students in achieving academic success and developing knowledge of Math and Physics. Contribute to curriculum development, quality assurance, and continuous improvement initiatives within the General Studies department. Foster a positive, inclusive, and student-centred learning environment that promotes engagement, critical thinking, and understanding of Math and Physics. Work collaboratively with colleagues and military stakeholders to support student achievement and departmental objectives. Maintain accurate records and meet all reporting, administrative, and performance management requirements.<br><br>Key Values<br><br>Demonstrate and embody core values of:<br><br>Knowledge: Demonstrate a commitment to continuous learning, applying expertise and insights to make decisions, solve problems and contribute to organisational success. Agility: Adapt quickly to changing priorities, customer requirements, and business needs, embracing flexibility to deliver organisational success. Trust: Build and maintain strong relationships through transparency, reliability, and collaboration, fostering confidence among colleagues and customers. Decency: Act with respect, integrity and fairness, promoting an inclusive and supportive workplace.<br><br>Core<br><br>Responsibilities<br><br> Training<br><br>Delivery<br><br>Teach Math and Physics subjects within the General Studies programme. Plan, prepare, and deliver engaging lessons that meet curriculum requirements and address diverse student needs. Apply effective classroom management strategies and maintain a positive learning environment. Provide academic and pastoral support to students throughout their learning journey. Student Progress Assess student learning using formative and summative assessment methods. Provide timely and constructive oral and written feedback. Monitor, record, and report student progress, attendance, and behaviour in accordance with QTI requirements. Curriculum Development and Quality Improvement Contribute to the development, review, and enhancement of curriculum materials and teaching resources. Participate in lesson observations, feedback processes, and professional development activities. Support departmental continuous improvement initiatives and share best practice with colleagues. Administration and Professional Responsibilities Maintain accurate student and administrative records within required timescales. Use approved teaching and administrative technologies effectively. Provide teaching cover when required. Follow established communication and reporting procedures. Engage fully with QTI performance management processes and professional standards. Maintain a professional classroom environment. Health, Safety and Environment (SHE) Comply with all QTI health, safety, and environmental policies and procedures. Complete all mandatory SHE training and demonstrate safe working practices. Promote a safe, disciplined, and professional learning environment within classrooms and training facilities. Military Environment Build and maintain positive professional relationships with military personnel Operate professionally and respectfully within the military training environment.<br><br>Requirements<br><br>Qualification/Trade<br><br>Knowledge<br><br>Essential:<br><br>Holds qualified teacher status or a relevant education and training qualification (e.g. PGCE, B. Ed., M. Ed., MA, BA, Diploma, or equivalent) in a Math or Physics subject or a related field. Relevant experience teaching Math and Physics to international students in a range of contexts. Demonstrable soft skills across a multi-disciplinary department. Ability to use a range of teaching and administrative technologies. Strong classroom management, communication, and interpersonal skills. Commitment to cultural sensitivity, professionalism, and continuous improvement.<br><br>Desirable<br><br>Experience within a military setting. Teaching experience in the Middle East. Arabic language. In addition to the primary teaching specialism, Instructors may be required to support the delivery, development, assessment, verification, and administration of other subject areas, programmes, or training activities within the organisation as directed by the Customer, Line Manager, Head of Department, or Head of the Organisation. Such responsibilities<br><br>Will Be Allocated Based On The Instructors/Lecturers Qualifications,<br><br>professional experience, industry background, demonstrated competence, and<br><br>previous teaching or training experience. Where appropriate,<br><br>Instructors/Lecturers may be provided with internal training, mentoring,<br><br>professional development, or familiarisation activities to enable them to

Job Summary<br><br> JOB DESCRIPTION <br><br>Supervises & coordinates all marine activities onboard including, but not limited to, safety, environment, and firefighting equipment, lifting operations, rig moves & jacking system operation, stability & ballast controls, helicopter operations, hull & tanks maintenance, emergencies response roles. Care and certification of all marine equipment onboard. Manage and ensure rig is in compliance with applicable rules, codes, regulations, and industry best practices considering the safety of personnel, environment & equipment.<br><br>Roles & Responsibilities<br><br>Rig Move & Related activities:<br><br>Supervises and arranges for the preparation of Rig Move, stability calculations for jacking, floating, and preloading, ensuring compliance with Rig Move preparation checklists. Observation of weather forecast for rig move window including preload hours. Review of Soil condition reports for location for anticipation of expected penetration. Ensure the jacking system & motors have planned maintenance completed up to date and are ready for operation. The drilling package and cantilever are secured per the rig’s operation manual. Cranes and loose items are secured in accordance with the best seamanship practices while securing watertight doors/hatches during the rig move. Towing is available, maintained up to date equipment is ready and certified as required. Spare equipment should be considered and highlighted if not available. Mooring winches are maintained up to date and ready for operation. Arrange and participate in rig move meetings. Maintains records of associated documents/files and moves history to ensure that full and accurate records are kept. Watertight integrity checks.<br><br>Stability<br><br>Assures daily accurate rig loading, leg reactions, supplies of fuel/water and centers of gravity are kept within the design limits for the safe operation of the unit. Calculate the daily load criteria to ensure the installation satisfies the operation and stability requirements. During loading ensures that deck loading is within the loading criteria in accordance with rig design and operation manual.<br><br>Lifting Operations<br><br>Supervises and directs loading/unloading and movement of all cargo including supervising & planning for crane critical, complex lifting operations and personnel transfer, onboard and outboard the unit. Direct deck crew to move/load/unload critical items considering the unit load distribution calculations to ensure security of the lifted items & personnel.<br><br>Drilling / Work-over Operations<br><br>Liaise and co-operate with the drilling crew to ensure safe and smooth running of operations. Assign crew members to work in drilling operations as required.<br><br>Management Of Major Emergencies<br><br>To be part of the Rig’s Emergency Response Team as detailed in the Emergency Plan and in Company Procedures. Ensure that all personnel are instructed in the applicable procedures in the case of an emergency. Ensure that Well Control and general safety drills are held and recorded in accordance with Company and Regulatory requirements.<br><br>Inspections & Certifications<br><br>Prepares and participates in various inspection and survey activities in accordance with Class and statutory requirements and any other local/country/authority or regulatory body surveys. Maintain the unit’s statutory certification and records as required by Class and Flag or any other mandatory regulations, STCW convention issued by IMO etc. or any other local country/authority regulatory body.<br><br>Materials & Equipment<br><br>Monitors all preventive maintenance activity for marine, helideck, navigation, firefighting, lifesaving equipment onboard the unit and ensure the timely execution of such maintenance and ensure that all lifting equipment are certified and kept in good working condition. Liaises with the OIM and Maintenance Department to ensure incorporation of maintenance/repairs, Class, and other audits outstanding recommendations works. Prepares hull and tank painting annual plans and reviews completion quarterly.<br><br>Helicopter Operations<br><br> Ensures that the Helicopter operations are occurred safely & according to the aviation authorities, standards & regulations and maintain valid certification for the helideck. <br><br>Housekeeping<br><br>Ensure that the work areas are clean and orderly prepared, free of hazards prior to & upon completion of the work, task, or repairs by the deck crew. Direct the dispose of the debris as per the company hazardous material segregations policy / waste management policy taking into consideration the environmental & safety impacts.<br><br>People Management & Development<br><br>Provide clear instructions to their team regarding their duties, responsibilities, and any necessary safety precautions prior to commencing work. Mentor, develop and train their team to ensure safe and effective operations. Identifies opportunities for skill and career advancement, works to support the professional growth of their team. Ensure their team receives the necessary required training to perform their duties safely and effectively through on-the-job training, classroom training, and participation in safety drills and exercises. Evaluates the performance of their team on constant and fair feedback basis, identify areas for improvement, drive ADVANCE process to formalize a performance management culture.<br><br>Job Requirements<br><br>Education & Experience:<br><br>BSC in Marine Engineering or equivalent Maritime Academy Certificate of Competency (COC) from Maritime Academy. At least 6 years of related experience, preferably working on offshore installation the same those owned or operated by the Company.<br><br>Skills/Competencies Required<br><br>English Reading & writing: intermediate level is preferred. Advanced Mathematical skills. Stability calculations. Situation Awareness / self-motivation, Teamwork, Time management / Managing work. <br><br>Physical Requirements<br><br>Occasionally climbing (stairs, ladders) & walking. Ability to work on day/night shifts.<br><br>Certifications<br><br>As per ADES Training Matrix. A Valid Certificate of Competency from Maritime Academy is a MUST for Self-propelled units.

Instructors at Qatar Technical Institute (QTI) form the backbone of the<br><br>training ecosystem and play a critical role in delivering high-quality<br><br>vocational, technical and defence training in accordance with the Ministry of<br><br>Education and Higher Education (MoEHE) standards. The Humanities instructor<br><br>works in the General Studies department, which forms the first year of a<br><br>two-year diploma.<br><br>The primary role of the Humanities Instructor is to deliver the Humanities<br><br>curriculum to military students in accordance with all policies and processes<br><br>at the QTI. The role involves teaching and supporting the creation,<br><br>maintenance, and delivery of Humanities subjects, including Qatar History, Human Rights, and Islamic Culture, to specific standards within the General Studies department.<br><br>The ideal candidate will have the ability to plan and implement engaging<br><br>lessons based on MoEHE curriculum. They will create an inclusive learning<br><br>environment that supports student success while maintaining academic rigor and<br><br>adherence to institutional standards. The ideal candidate will demonstrate<br><br>strong communication skills, a commitment to student-centered learning, and the<br><br>ability to inspire interest and achievement in the different subjects within Humanities.<br><br>The role involves engaging in regular feedback meetings with Senior<br><br>Instructors in support of continuous improvement of the instructor’s classes<br><br>and the department as a whole. Taking ownership of their classes and leading by<br><br>example, the instructor must demonstrate professionalism and flexibility. The<br><br>instructor must also demonstrate a commitment to continuous professional<br><br>development and continuous improvement initiatives within the QTI.<br><br>The ideal candidate will demonstrate flexibility and<br><br>adaptability in responding to changing priorities, student needs, and<br><br>organisational requirements. They will work collaboratively with colleagues and<br><br>military stakeholders to support student achievement and departmental<br><br>objectives, fostering positive and productive working relationships across the<br><br>organisation. The instructor will be agile to meet evolving educational and<br><br>organizational requirements, embracing change and maintaining a proactive<br><br>approach to ensure the continued success of students, the department, and the<br><br>QTI.<br><br>Key Aspects Of The Role<br><br> Deliver high-quality Humanities instruction in accordance with QTI<br><br>policies, procedures, and curriculum requirements.<br><br> Support military students in achieving academic success and developing knowledge<br><br>of Qatar History, Human Rights, and Islamic<br><br>Culture.<br><br> Contribute to curriculum development, quality assurance, and continuous<br><br>improvement initiatives within the General Studies department.<br><br> Foster a positive, inclusive, and student-centred learning environment<br><br>that promotes engagement, critical thinking,<br><br>and respect for Qatari values and traditions.<br><br> Work collaboratively with colleagues and military stakeholders to support<br><br>student achievement and departmental objectives.<br><br> Maintain accurate records and meet all reporting, administrative, and<br><br>performance management requirements.<br><br>Key Values<br><br>Demonstrate and embody core values of:<br><br> Knowledge: Demonstrate a commitment to continuous learning, applying<br><br>expertise and insights to make decisions, solve problems and contribute to<br><br>organisational success.<br><br> Agility: Adapt quickly to changing priorities, customer requirements, and<br><br>business needs, embracing flexibility to deliver organisational success.<br><br> Trust: Build and maintain strong relationships through transparency,<br><br>reliability, and collaboration, fostering confidence among colleagues and<br><br>customers.<br><br> Decency: Act with respect, integrity and fairness, promoting an inclusive<br><br>and supportive workplace.<br><br>Core<br><br>Responsibilities<br><br> Training Delivery Teach Humanities subjects within<br><br>the General Studies programme.<br><br> Plan, prepare, and deliver engaging<br><br>lessons that meet curriculum requirements and address diverse student needs.<br><br> Apply effective classroom<br><br>management strategies and maintain a positive learning environment.<br><br> Provide academic and pastoral<br><br>support to students throughout their learning journey.<br><br> Student Progress Assess student learning using<br><br>formative and summative assessment methods.<br><br> Provide timely and constructive<br><br>oral and written feedback.<br><br> Monitor, record, and report student<br><br>progress, attendance, and behaviour in accordance with QTI requirements.<br><br> Curriculum Development and Quality Improvement Contribute to the development,<br><br>review, and enhancement of curriculum materials and teaching resources.<br><br> Participate in lesson observations,<br><br>feedback processes, and professional development activities.<br><br> Support departmental continuous<br><br>improvement initiatives and share best practice with colleagues.<br><br> Administration and Professional Responsibilities Maintain accurate student and<br><br>administrative records within required timescales.<br><br> Use approved teaching and<br><br>administrative technologies effectively.<br><br> Provide teaching cover when<br><br>required.<br><br> Follow established communication<br><br>and reporting procedures.<br><br> Engage fully with QTI performance<br><br>management processes and professional standards.<br><br> Maintain a professional classroom<br><br>environment.<br><br> Health, Safety and Environment (SHE) Comply with all QTI health, safety,<br><br>and environmental policies and procedures.<br><br> Complete all mandatory SHE training<br><br>and demonstrate safe working practices.<br><br> Promote a safe, disciplined, and<br><br>professional learning environment within classrooms and training facilities.<br><br> Military Environment Build and maintain positive<br><br>professional relationships with military personnel.<br><br> Operate professionally and<br><br>respectfully within the military training environment.<br><br>Requirements<br><br>Qualification/Trade<br><br>Knowledge<br><br>Essential:<br><br> Holds qualified teacher<br><br>status or a relevant education and training qualification (e.g. PGCE, B. Ed.,<br><br>M. Ed., MA, BA, Diploma, or equivalent) in a Humanities subject or a related<br><br>field.<br><br> Relevant experience<br><br>teaching Humanities subjects to international students in a range of contexts.<br><br> Knowledge and<br><br>experience teaching Qatar History, Human Rights, Islamic Culture,<br><br>or Social Studies.<br><br> Demonstrable soft<br><br>skills across a multi-disciplinary department.<br><br> Ability to use a range<br><br>of teaching and administrative technologies.<br><br> Strong classroom<br><br>management, communication, and interpersonal skills.<br><br> Commitment to cultural<br><br>sensitivity, professionalism, and continuous improvement.<br><br>Desirable<br><br> Experience within a<br><br>military setting.<br><br> Teaching experience in<br><br>the Middle East.<br><br> Arabic language. In addition to the primary teaching specialism,<br><br>Instructors may be required to support the delivery, development, assessment,<br><br>verification, and administration of other subject areas, programmes, or<br><br>training activities within the organisation as directed by the Customer, Line<br><br>Manager, Head of Department, or Head of the Organisation. Such responsibilities<br><br>Will Be Allocated Based On The Instructors/Lecturers Qualifications,<br><br>professional experience, industry background, demonstrated competence, and<br><br>previous teaching or training experience. Where appropriate, Instructors/Lecturers<br><br>may be provided with internal training, mentoring, professional development, or<br><br>familiarisation activities to enable them to undertake additional teaching and<br><br>training responsibilities effectively.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously identify ways to improve collection process and recommend implementation. - Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higherend buckets (associated with high probability of default). For the lower-end buckets (representing one or two instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely basis to prevent the outstanding amounts from moving to the higher-end default buckets. - Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current market and working environment to protect the best interests of the bank and to ensure efficient and effective process flow of the Department’s functions. - Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses for the bank. - Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms. - Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals. - Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial. - Implements KPI’s and best practices for Retail Recovery Control. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and deal information including conducting site visits, and assessing the true status of the customer’s business, - Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems. - Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit, the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal consultants, government officials, etc. to achieve the Department’s goals and objectives. - Keep close tabs and follow up on customer activities and whereabouts through communication with such customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc. - Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which includes guidelines for initiating contact with the errant customers (verbal/ written reminders) Internal (Processes, Products, Regulatory): - Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the Early Warning officers to identify non-performing customers. - Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant third parties [without duplicating checking already made by the Early Warning officers]. - Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances have failed). - Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and. Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL accounts and provide them with relevant legal documentation related to the exposure as early as possible so that timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the overdue amounts including conducting thorough legal documentation review and security / collateral confirmation and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or to assist in building up bank’s case against the customer. - Determine updated collateral [real estate and movable assets] values and mark to market values of securities pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario execution. - Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting / absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn periodic collection status reports are given to the Department to update us on developments. Responsible for recommending termination of low performing debt collectors. - Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of competent external legal counsel, and or referral / filing of case against the erring customer with the Police authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and difficult / non-cooperative clients. - Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled. - Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel, police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and developments of such cases. - Execute on timely basis the required actions related to the management, control, monitoring, maintenance and reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of restructuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests; interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and procedures and the QCB requirements. - Manage the public auctions process and ensure the independence over the selection and evaluation of bids. - Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB requirements. - In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP, Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Rescheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br>Education And Experience Requirements<br><br>Education & Experience Requirements: - Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 10 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

Instructors at Qatar Technical Institute (QTI) form the backbone of the training ecosystem and play a critical role in delivering high-quality vocational, technical and defence training in accordance with the Ministry of Education and Higher Education (MoEHE) standards. The Math and Physics instructor works in the General Studies department, which forms the first year of a two-year diploma.<br><br>The primary role of the Math and Physics Instructor is to deliver the Math and Physics curriculum to military students in accordance with all policies and processes at the QTI. The role involves teaching and supporting the creation, maintenance, and delivery of Math and Physics subjects, to specific standards within the General Studies department.<br><br>The ideal candidate will have the ability to plan and implement engaging lessons based on MoEHE curriculum. They will create an inclusive learning environment that supports student success while maintaining academic rigor and adherence to institutional standards. The ideal candidate will demonstrate strong communication skills, a commitment to student-centered learning, and the ability to inspire interest and achievement in the different areas within the Math and Physics department.<br><br>The role involves engaging in regular feedback meetings with Senior Instructors in support of continuous improvement of the instructor’s classes and the department as a whole. Taking ownership of their classes and leading by example, the instructor must demonstrate professionalism and flexibility. The instructor must also demonstrate a commitment to continuous professional development and continuous improvement initiatives within the QTI.<br><br>The ideal candidate will demonstrate flexibility and adaptability in responding to changing priorities, student needs, and organisational requirements. They will work collaboratively with colleagues and military stakeholders to support student achievement and departmental objectives, fostering positive and productive working relationships across the organisation. The instructor will be agile to meet evolving educational and organizational requirements, embracing change and maintaining a proactive approach to ensure the continued success of students, the department, and the QTI.<br><br>Key Aspects Of The Role<br><br>Deliver high-quality Math and Physics instruction in accordance with QTI policies, procedures, and curriculum requirements. Support military students in achieving academic success and developing knowledge of Math and Physics. Contribute to curriculum development, quality assurance, and continuous improvement initiatives within the General Studies department. Foster a positive, inclusive, and student-centred learning environment that promotes engagement, critical thinking, and understanding of Math and Physics. Work collaboratively with colleagues and military stakeholders to support student achievement and departmental objectives. Maintain accurate records and meet all reporting, administrative, and performance management requirements.<br><br>Key Values<br><br>Demonstrate and embody core values of:<br><br>Knowledge: Demonstrate a commitment to continuous learning, applying expertise and insights to make decisions, solve problems and contribute to organisational success. Agility: Adapt quickly to changing priorities, customer requirements, and business needs, embracing flexibility to deliver organisational success. Trust: Build and maintain strong relationships through transparency, reliability, and collaboration, fostering confidence among colleagues and customers. Decency: Act with respect, integrity and fairness, promoting an inclusive and supportive workplace.<br><br>Core Responsibilities<br><br> Training Delivery:Teach Math and Physics subjects within the General Studies programme. Plan, prepare, and deliver engaging lessons that meet curriculum requirements and address diverse student needs. Apply effective classroom management strategies and maintain a positive learning environment. Provide academic and pastoral support to students throughout their learning journey. Student Progress Assess student learning using formative and summative assessment methods. Provide timely and constructive oral and written feedback. Monitor, record, and report student progress, attendance, and behaviour in accordance with QTI requirements. Curriculum Development and Quality Improvement Contribute to the development, review, and enhancement of curriculum materials and teaching resources. Participate in lesson observations, feedback processes, and professional development activities. Support departmental continuous improvement initiatives and share best practice with colleagues. Administration and Professional Responsibilities Maintain accurate student and administrative records within required timescales. Use approved teaching and administrative technologies effectively. Provide teaching cover when required. Follow established communication and reporting procedures. Engage fully with QTI performance management processes and professional standards. Maintain a professional classroom environment. Health, Safety and Environment (SHE) Comply with all QTI health, safety, and environmental policies and procedures. Complete all mandatory SHE training and demonstrate safe working practices. Promote a safe, disciplined, and professional learning environment within classrooms and training facilities. Military Environment Build and maintain positive professional relationships with military personnel Operate professionally and respectfully within the military training environment.<br><br>Requirements<br><br>Qualification/Trade Knowledge:<br><br>Essential<br><br>Holds qualified teacher status or a relevant education and training qualification (e.g. PGCE, B. Ed., M. Ed., MA, BA, Diploma, or equivalent) in a Math or Physics subject or a related field. Relevant experience teaching Math and Physics to international students in a range of contexts. Demonstrable soft skills across a multi-disciplinary department. Ability to use a range of teaching and administrative technologies. Strong classroom management, communication, and interpersonal skills. Commitment to cultural sensitivity, professionalism, and continuous improvement.<br><br>Desirable<br><br>Experience within a military setting. Teaching experience in the Middle East. Arabic language. In addition to the primary teaching specialism, Instructors may be required to support the delivery, development, assessment, verification, and administration of other subject areas, programmes, or training activities within the organisation as directed by the Customer, Line Manager, Head of Department, or Head of the Organisation. Such responsibilities will be allocated based on the Instructors/Lecturers qualifications, professional experience, industry background, demonstrated competence, and previous teaching or training experience. Where appropriate, Instructors/Lecturers may be provided with internal training, mentoring, professional development, or familiarisation activities to enable them to undertake additional teaching and training responsibilities effectively.

Instructors at Qatar Technical Institute (QTI) form the backbone of the training ecosystem and play a critical role in delivering high-quality vocational, technical and defence training in accordance with the Ministry of Education and Higher Education (MoEHE) standards. The Humanities instructor works in the General Studies department, which forms the first year of a two-year diploma.<br><br>The primary role of the Humanities Instructor is to deliver the Humanities curriculum to military students in accordance with all policies and processes at the QTI. The role involves teaching and supporting the creation, maintenance, and delivery of Humanities subjects, including Qatar History, Human Rights, and Islamic Culture, to specific standards within the General Studies department.<br><br>The ideal candidate will have the ability to plan and implement engaging lessons based on MoEHE curriculum. They will create an inclusive learning environment that supports student success while maintaining academic rigor and adherence to institutional standards. The ideal candidate will demonstrate strong communication skills, a commitment to student-centered learning, and the ability to inspire interest and achievement in the different subjects within Humanities.<br><br>The role involves engaging in regular feedback meetings with Senior Instructors in support of continuous improvement of the instructor’s classes and the department as a whole. Taking ownership of their classes and leading by example, the instructor must demonstrate professionalism and flexibility. The instructor must also demonstrate a commitment to continuous professional development and continuous improvement initiatives within the QTI.<br><br>The ideal candidate will demonstrate flexibility and adaptability in responding to changing priorities, student needs, and organisational requirements. They will work collaboratively with colleagues and military stakeholders to support student achievement and departmental objectives, fostering positive and productive working relationships across the organisation. The instructor will be agile to meet evolving educational and organizational requirements, embracing change and maintaining a proactive approach to ensure the continued success of students, the department, and the QTI.<br><br>Key Aspects Of The Role<br><br> Deliver high-quality Humanities instruction in accordance with QTI policies, procedures, and curriculum requirements. Support military students in achieving academic success and developing knowledge of Qatar History, Human Rights, and Islamic Culture. Contribute to curriculum development, quality assurance, and continuous improvement initiatives within the General Studies department. Foster a positive, inclusive, and student-centred learning environment that promotes engagement, critical thinking, and respect for Qatari values and traditions. Work collaboratively with colleagues and military stakeholders to support student achievement and departmental objectives. Maintain accurate records and meet all reporting, administrative, and performance management requirements.<br><br>Key Values<br><br>Demonstrate and embody core values of:<br><br> Knowledge: Demonstrate a commitment to continuous learning, applying expertise and insights to make decisions, solve problems and contribute to organisational success. Agility: Adapt quickly to changing priorities, customer requirements, and business needs, embracing flexibility to deliver organisational success. Trust: Build and maintain strong relationships through transparency, reliability, and collaboration, fostering confidence among colleagues and customers. Decency: Act with respect, integrity and fairness, promoting an inclusive and supportive workplace.<br><br>Core Responsibilities<br><br> Training Delivery Teach Humanities subjects within the General Studies programme. Plan, prepare, and deliver engaging lessons that meet curriculum requirements and address diverse student needs. Apply effective classroom management strategies and maintain a positive learning environment. Provide academic and pastoral support to students throughout their learning journey. Student Progress Assess student learning using formative and summative assessment methods. Provide timely and constructive oral and written feedback. Monitor, record, and report student progress, attendance, and behaviour in accordance with QTI requirements. Curriculum Development and Quality Improvement Contribute to the development, review, and enhancement of curriculum materials and teaching resources. Participate in lesson observations, feedback processes, and professional development activities. Support departmental continuous improvement initiatives and share best practice with colleagues. Administration and Professional Responsibilities Maintain accurate student and administrative records within required timescales. Use approved teaching and administrative technologies effectively. Provide teaching cover when required. Follow established communication and reporting procedures. Engage fully with QTI performance management processes and professional standards. Maintain a professional classroom environment. Health, Safety and Environment (SHE) Comply with all QTI health, safety, and environmental policies and procedures. Complete all mandatory SHE training and demonstrate safe working practices. Promote a safe, disciplined, and professional learning environment within classrooms and training facilities. Military Environment Build and maintain positive professional relationships with military personnel. Operate professionally and respectfully within the military training environment.<br><br>Requirements<br><br>Qualification/Trade Knowledge:<br><br>Essential<br><br> Holds qualified teacher status or a relevant education and training qualification (e.g. PGCE, B. Ed., M. Ed., MA, BA, Diploma, or equivalent) in a Humanities subject or a related field. Relevant experience teaching Humanities subjects to international students in a range of contexts. Knowledge and experience teaching Qatar History, Human Rights, Islamic Culture, or Social Studies. Demonstrable soft skills across a multi-disciplinary department. Ability to use a range of teaching and administrative technologies. Strong classroom management, communication, and interpersonal skills. Commitment to cultural sensitivity, professionalism, and continuous improvement.<br><br>Desirable<br><br> Experience within a military setting. Teaching experience in the Middle East. Arabic language. In addition to the primary teaching specialism, Instructors may be required to support the delivery, development, assessment, verification, and administration of other subject areas, programmes, or training activities within the organisation as directed by the Customer, Line Manager, Head of Department, or Head of the Organisation. Such responsibilities will be allocated based on the Instructors/Lecturers qualifications, professional experience, industry background, demonstrated competence, and previous teaching or training experience. Where appropriate, Instructors/Lecturers may be provided with internal training, mentoring, professional development, or familiarisation activities to enable them to undertake additional teaching and training responsibilities effectively.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for assisting the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - - - - - - - - - -<br><br>Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously<br><br>identify ways to improve collection process and recommend implementation.<br><br>Assist with analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate strategies to<br><br>ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher-end buckets<br><br>(associated with high probability of default). For the lower-end buckets (representing one or two instalments<br><br>overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely basis to prevent<br><br>the outstanding amounts from moving to the higher-end default buckets.<br><br>Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current<br><br>market and working environment to protect the best interests of the bank and to ensure efficient and effective<br><br>process flow of the Department’s functions.<br><br>Assist the remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, obtain<br><br>approval from relevant approving authority, negotiate and finalize with customer and implement approved work<br><br>out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve<br><br>collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses<br><br>for the bank.<br><br>Assist the collection and provisioning process in accordance with QNB’s policies and procedures and in<br><br>compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms.<br><br>Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and<br><br>third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals.<br><br>Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial.<br><br>Implements KPI’s and best practices for Retail Recovery Control.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent.<br><br> Customer (Internal & External): - - - - -<br><br>Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and<br><br>deal information including conducting site visits, and assessing the true status of the customer’s business,<br><br>Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems.<br><br>Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit,<br><br>the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal<br><br>consultants, government officials, etc. to achieve the Department’s goals and objectives.<br><br>Keep close tabs and follow up on customer activities and whereabouts through communication with such<br><br>customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc.<br><br>Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which<br><br>includes guidelines for initiating contact with the errant customers (verbal/ written reminders), filing of charges with<br><br> Internal (Processes, Products, Regulatory): - - - - - - - - - - - - -<br><br>Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the<br><br>Early Warning officers to identify non-performing customers.<br><br>Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all<br><br>possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant<br><br>third parties [without duplicating checking already made by the Early Warning officers].<br><br>Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as<br><br>deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances<br><br>have failed).<br><br>Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed<br><br>collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and.<br><br>Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL<br><br>accounts and provide them with relevant legal documentation related to the exposure as early as possible so that<br><br>timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the<br><br>overdue amounts including conducting thorough legal documentation review and security / collateral confirmation<br><br>and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate<br><br>remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or<br><br>to assist in building up bank’s case against the customer.<br><br>Determine updated collateral [real estate and movable assets] values and mark to market values of securities<br><br>pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario<br><br>execution.<br><br>Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt<br><br>collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the<br><br>relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting /<br><br>absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn<br><br>periodic collection status reports are given to the Department to update us on developments. Responsible for<br><br>recommending termination of low performing debt collectors.<br><br>Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of<br><br>competent external legal counsel, and or referral / filing of case against the erring customer with the Police<br><br>authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and<br><br>difficult / non-cooperative clients.<br><br>Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled.<br><br>Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel,<br><br>police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and<br><br>developments of such cases.<br><br>Execute on timely basis the required actions related to the management, control, monitoring, maintenance and<br><br>reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re<br><br>structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests;<br><br>interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in<br><br>accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and<br><br>procedures and the QCB requirements.<br><br>Manage the public auctions process and ensure the independence over the selection and evaluation of bids.<br><br>Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB<br><br>requirements.<br><br>In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information<br><br>concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP,<br><br>Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external<br><br>auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports<br><br>will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases<br><br>raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re<br><br>scheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br> Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course<br><br>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for<br><br>containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further<br><br>deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer<br><br>contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and<br><br>the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in<br><br>accordance with QNB policies and procedures and in compliance with QCB regulations.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Monitor and control operation of various sections including, but not limited to linen room, uniform room, floors, public areas, offices and storerooms. Prepare and track weekly inventory as well as the monthly inventory which is to be reported to the Supervisor in charge. Inventory, issue and control use of linen, amenities, cleaning supplies and other housekeeping supplies. Maintain Housekeeping pantry, track distribution and maintenance and report as required to the floor Supervisor. To supervise work assigned fairly to Housekeeping Associate - Floor, Housekeeping Associate - Public Area and Linen room to ensure optimum cover. To ensure that all the associates are in proper uniform and well-groomed and clean. Maintain associate attendance, uniform and room history cards. Prepare associate roster and time sheets and organize shifts to ensure appropriate staffing levels at all times. Assisting Housekeeping Associate - Floor in preparing rush rooms to be inspected by Supervisors. Check each room after room attendants have finished. Supervise associates by inspecting clean rooms. Conduct quality checks to ensure tasks were completed correctly. Assisting in the inspection of vacant rooms to ensure LQA and Brand standards are met consistently. Ensure all Housekeeping members are following procedure for lost and found. Maintain accurate records of linen and uniforms sent to and returned from laundry. To ensure that adequate linen, material, guest supplies are held on the floors. To ensure that all housekeeping cleaning equipment is maintained and in good working order. To follow up on any maintenance that is outstanding. Ensure proper maintenance of all housekeeping equipment & tools. To ensure the upkeep and cleanliness of all housekeeping areas under her/his direct control. To ensure that flowers ordered are made and delivered to correct rooms. Assist Supervisors by handling daily checklists and ensuring that the accuracy of checklists is maintained. Interact in a courteous and professional manner with all guests, associates, and community members. Train, direct, coordinate, influence and persuade associates in order to maintain and follow FORBES / LQA and Brand standards of hotel. Maintain cleanliness and safety of work area. To check daily that all public areas, including restaurants and offices have been cleaned to standards laid down by the hotel, and to keep the report back up to date. To pass on departmental information to respective stakeholders. Responsible for assisting Supervisors with room assignments and acting as order taker whenever required. To undertake other such supervisory duties, which the Housekeeping Manager may allocate from time to time. Supervise periodical spring cleaning in rooms. To assist in the training of all housekeeping inventories as required. To liaise with Reception/Duty Manager regarding room status. To inform management of any matter relating to the security of Hotel, Associates and Guests property. To check staffing levels each day in the absence of the Supervisor or Manager, making sure occupancy is checked with reception. To ensure smooth hand over to next shift. To ensure that potential and existing health and safety hazards are reported promptly to the appropriate departments e.g. Maintenance, Management and Manager. Organize Safety meetings and training. Relieving the tasks of the Housekeeping Supervisors when they are not available. To receive calls from other departments, and management with regards to departmental queries. To attend all housekeeping meetings as requested. In the event of an emergency follow instructions as per the company’s policies and procedures.

Job Description<br><br>We are currently seeking a motivated and passionate individual to join our team in the role of Senior Account Manager to be based in Qatar. In this role, you will act as the primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers in Energy sector. You will understand the customer’s business, drivers, and organization, and an understanding of the value that Honeywell Process Solutions brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization.<br><br>Responsibilities<br><br> Primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers. Understanding of the customer’s business, drivers, and organization, and an understanding of the value that Honeywell brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization. Business partner to the customer, establishes a defensible barrier to competitors, maximizes the business potential of their customers, and acts as the primary supplier interface for all products, solutions and services with this customer. Champions the customers’ needs and requirements within the Honeywell organization <br><br>Business Relationships<br><br> Develop and sustain long-term customer relationships Establish these relationships while engaging customers at all levels including senior levels of the customer organization Early engagement in the customer buying process diagnosing customer needs and tailoring solutions to match <br><br>Sales Process<br><br> Manages the day-to-day activities and strategic objectives: Maintaining a balanced approach to superior customer service and strategic account planning Quarterly results and long-term account goals Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into account Manage and build customer contacts, serving as the customer’s ambassador, “trusted advisor” and advocate: Focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc. Drives sales campaign and LOB strategic initiatives Plan for account growth in the long term <br><br>Customers<br><br> Industrial customers in the Process Industries including technical buyers, economic buyers, executives. Customers at all levels in an organization including executive level decision makers Pursuing growth through regular face-to-face meetings and winning new customers to enlarge the assigned customer base <br><br>People Management<br><br> Leverages and marshals cross functional company resources to address customers drivers and initiatives in a consultative manner Guides and leverages management and executive sponsor interactions with the customer Responsible for motivating others; providing strategic vision for the account while driving self and others for positive business results for Honeywell. Leads peers by influence to ensure coordination and support to pursue order <br><br>Networks & Contact<br><br>Internal<br><br> Pole Sales leadership (VP Sales Global and Pole; Regional Sales directors; Regional Sales Managers) Account managers (SCA, EPC, general, BD) HPS (Honeywell Process Solutions) lines of business professionals and managers and support functions Sales Operations professionals Proposal and estimating leaders <br><br>External<br><br> End Customers Executives, commercial contacts and partners <br><br>Supervisory Responsibilities<br><br> No supervisory responsibility as primary manager Lead other peers as project manager where required <br><br>Geographic Scope & Travel Requirements<br><br> Frequent travel across the country is required (35% of the time) <br><br>Key Performance Measures<br><br> Key sales performance metrics (results Vs target; YOY growth, pipeline generated) Forecast accuracy Responsiveness: Accuracy and on –time submission of reporting Quality and strength of account plans and strategy Early engagement Number of new customers Number of sales calls tracked in Siebel => 10/week Right /diverse contact points in customer organization Executing account management plan Pipeline development at min 3x the target Linearity <br><br>Qualifications<br><br> Experience in Solution sales (Process Automation industry- O&G). Proven track record of success in the O&G industry/business environment Experience in building and maintaining relations with customers (different levels) Experienced in complex sale, including early engagement in the customer buying cycle at senior levels, building long-term strategic and executive relationships, team selling and opportunity planning Marketing and project management experience desirable Previous working experience in a complex organization Understand the value proposition of ICSS Solution & Digitalization for O&G/Energy Sector A well-developed sense of the O&G industry and market trends Financial and business acumen Account Management, ability to use market and marketing data to build successful accounts plans Good knowledge of commercial terms, contract terms, etc. <br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<br><br>About Us<br><br>Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.</p><p><strong>Departmental:</strong></p><p><strong>Managerial:</strong> Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence. Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times. Create and maintain a great synergy between In Room Dining and all other F&amp;B outlets as well as the related Rooms Division departments. Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team. Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays. If required, provide catering services in guest rooms, suites and apartments in liaison with the banqueting operations department. Support the outlet manager to supervise the side duty schedules for all positions and ensure compliance and follow through. Assist the outlet manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment. This includes the In Room Dining main area as well as floor pantries storage, storage areas and In Room Dining Equipment. Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager. Maintain a good relationship and steady communication with the respective Chef de Cuisine to work on a very effective flow to assure all served food and beverage reaches the room in the best possible condition with regard to temperature and presentation. Ensure menu descriptions are up to date, spelled correctly, distributed appropriately and visibly displayed in the In Room Dining area. Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the outlet manager. Assist the outlet manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet. Follow all procedures, policies and practices with regard to the Jardine accounting related requirements for F&amp;B outlets. Support the outlet manager in monitoring the monthly P&amp;L and carry out regular detailed analysis of outlet related financial information. Support the outlet manager to maintain a clear overview of all IG point of sales related set ups and carry out regular check on accuracy of all items. Attend and participate all required meetings as scheduled.</p><p><strong>Colleague Relations:</strong></p><p>Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours. Support the outlet manager to focus on the training of order takers to assure a smooth interaction for all calls received from guest rooms including strong upselling skills. Ensure that Mandarin Oriental, Doha s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Assist the outlet manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume. Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Doha s procedures. Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&amp;B division in order to promote a climate of teamwork and enthusiasm. Work closely with the Kitchen, Front Office and Housekeeping Team together to assure efficiency for all food and beverage related matters.</p><p><strong>Guest Relations:</strong></p><p>Personally monitor and follow through on any requirements of VIP guests who ordered service. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Constantly drive and motivate the team to create specific WOW moments to surprise and delight in house guests. Handle effectively any kind of customer complaints being verbal or written.</p></div></section>

Instructors at Qatar Technical Institute (QTI) form the backbone of the<br><br>training ecosystem and play a critical role in delivering high-quality<br><br>vocational, technical and defence training in accordance with the Ministry of<br><br>Education and Higher Education (MoEHE) standards. The IT instructor works in<br><br>the General Studies department, which forms the first year of a two-year<br><br>diploma.<br><br>The primary role of the IT Instructor is to deliver the Information<br><br>Technology curriculum to military students in accordance with all policies and<br><br>processes at the QTI. The role involves teaching and supporting the creation,<br><br>maintenance, and delivery of Information Technology subjects, including<br><br>Microsoft Word, Microsoft Excel, Email Applications, and Microsoft Power Point,<br><br>to specific standards within the General Studies department.<br><br>The ideal candidate will have the ability to plan and implement engaging<br><br>lessons based on MoEHE curriculum. They will create an inclusive learning<br><br>environment that supports student success while maintaining academic rigor and<br><br>adherence to institutional standards. The ideal candidate will demonstrate<br><br>strong communication skills, a commitment to student-centered learning, and the<br><br>ability to inspire interest and achievement in the different subjects within<br><br>Information Technology.<br><br>The role involves engaging in regular feedback<br><br>meetings with Senior Instructors in support of continuous improvement of the<br><br>instructor’s classes and the department as a whole. Taking ownership of their<br><br>classes and leading by example, the instructor must demonstrate professionalism<br><br>and flexibility. The instructor must also demonstrate a commitment to<br><br>continuous professional development and continuous improvement initiatives<br><br>within the QTI.<br><br>The ideal candidate will demonstrate flexibility and adaptability in<br><br>responding to changing priorities, student needs, and organisational<br><br>requirements. They will work collaboratively with colleagues and military<br><br>stakeholders to support student achievement and departmental objectives,<br><br>fostering positive and productive working relationships across the<br><br>organisation. The instructor will be agile to meet evolving educational and<br><br>organizational requirements, embracing change and maintaining a proactive<br><br>approach to ensure the continued success of students, the department, and the<br><br>QTI.<br><br>Key Aspects Of The Role<br><br>Deliver high-quality Information Technology instruction in accordance with QTI policies, procedures, and curriculum requirements. Support military students in achieving academic success and developing practical digital skills in Microsoft Word, Microsoft Excel, Email Applications, and Microsoft Power Point. Contribute to curriculum development, quality assurance, and continuous improvement initiatives within the General Studies department. Foster a positive, inclusive, and student-centred learning environment that promotes engagement, problem-solving, digital literacy, and responsible use of technology. Work collaboratively with colleagues and military stakeholders to support student achievement and departmental objectives. Maintain accurate records and meet all reporting, administrative, and performance management requirements.<br><br>Key Values<br><br>Demonstrate and embody core values of:<br><br>Knowledge: Demonstrate a commitment to continuous learning, applying expertise and insights to make decisions, solve problems and contribute to organisational success. Agility: Adapt quickly to changing priorities, customer requirements, and business needs, embracing flexibility to deliver organisational success. Trust: Build and maintain strong relationships through transparency, reliability, and collaboration, fostering confidence among colleagues and customers. Decency: Act with respect, integrity and fairness, promoting an inclusive and supportive workplace.<br><br>Core Responsibilities<br><br> Training Delivery Teach Microsoft Word, Microsoft<br><br>Excel, Email Applications, Microsoft Power Point, and related Information<br><br>Technology subjects within the General Studies programme.<br><br> Plan, prepare, and deliver engaging<br><br>lessons that meet curriculum requirements and address diverse student needs.<br><br> Apply effective classroom<br><br>management strategies and maintain a positive learning environment.<br><br> Provide academic and pastoral<br><br>support to students throughout their learning journey.<br><br> Student Progress Assess student learning using<br><br>formative and summative assessment methods.<br><br> Provide timely and constructive<br><br>oral and written feedback.<br><br> Monitor, record, and report student<br><br>progress, attendance, and behaviour in accordance with QTI requirements.<br><br> Curriculum Development and Quality Improvement Contribute to the development,<br><br>review, and enhancement of curriculum materials and teaching resources.<br><br> Participate in lesson observations,<br><br>feedback processes, and professional development activities.<br><br> Support departmental continuous<br><br>improvement initiatives and share best practice with colleagues.<br><br> Administration and Professional Responsibilities Maintain accurate student and<br><br>administrative records within required timescales.<br><br> Use approved teaching and<br><br>administrative technologies effectively.<br><br> Provide teaching cover when<br><br>required.<br><br> Follow established communication<br><br>and reporting procedures.<br><br> Engage fully with QTI performance<br><br>management processes and professional standards.<br><br> Maintain a professional classroom<br><br>environment.<br><br> Health, Safety and Environment (SHE) Comply with all QTI health, safety,<br><br>and environmental policies and procedures.<br><br> Complete all mandatory SHE training<br><br>and demonstrate safe working practices.<br><br> Promote a safe, disciplined, and<br><br>professional learning environment within classrooms and training facilities.<br><br> Military Environment Build and maintain positive<br><br>professional relationships with military personnel.<br><br> Operate professionally and<br><br>respectfully within the military training environment.<br><br>Requirements<br><br>Qualification/Trade<br><br>Knowledge<br><br>Essential:<br><br>Holds qualified teacher status or a relevant education and training qualification (e.g. PGCE, B. Ed., M. Ed., MA, BA, Diploma, or equivalent) in Information Technology, Computer Science, Educational Technology, Digital Skills Training, Education, or a related field. Relevant experience teaching Information Technology subjects to international students in a range of contexts. Knowledge and experience teaching Microsoft Word, Microsoft Excel, Email Applications,<br><br>Microsoft Power Point, And Other Essential Digital Literacy Or Office<br><br>productivity applications.<br><br>Demonstrable soft skills across a multi-disciplinary department. Ability to use a range of teaching and administrative technologies. Strong classroom management, communication, and interpersonal skills. Commitment to cultural sensitivity, professionalism, and continuous improvement. <br><br>Desirable<br><br>Demonstrated knowledge, skills, professional certifications, and/or industry experience in one or more of the following subject areas:Java, Python, object-oriented programming, data structures, algorithms, debugging, testing, computer architecture, assembly language, operating systems, network fundamentals, network configuration, cybersecurity principles, applied cryptography, secure communication, database design, AI concepts, machine learning basics, data modelling, analytics, visualization techniques, forensic principles, evidence acquisition, preservation, reporting, SIEM tools (Splunk, Sentinel, QRadar), cloud, mobile, IoT, encryption challenges, cybersecurity analytics, mathematical reasoning applied to computing (storage, bandwidth, data representation)., and Cybersecurity Project Work. Experience within a military setting. Teaching experience in the Middle East. Arabic language In addition to the primary teaching specialism, Instructors may be required to support the delivery, development, assessment, verification, and administration of other subject areas, programmes, or training activities within the organisation as directed by the Customer, Line Manager, Head of Department, or Head of the Organisation. Such responsibilities<br>Will Be Allocated Based On The Instructors/Lecturers Qualifications,<br><br>professional experience, industry background, demonstrated competence, and<br><br>previous teaching or training experience. Where appropriate, Instructors/Lecturers<br><br>may be provided with internal training, mentoring, professional development, or<br><br>familiarisation activities to enable them to undertake additional teaching and<br><br>training responsibilities effectively.