Call Center Jobs in Qatar
2009 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVITIES<br>Managing Engineering Operations and Budgets<br>• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.<br>• Ensures regulatory compliance to facility regulations and safety standards.<br>• Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.<br>• Develops specifications and requirements for service contracts and administers such contracts to support building needs.<br>• Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.<br>• Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.<br>• Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.<br>• Develops project plans in accordance with renovation or new construction needs.<br>• Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines.<br>• Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.<br>• Ensures fire crew has complete understanding of all procedures, equipment and alarms.<br>• Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.<br>• Conducts guest room and common area inspection to ensure guest satisfaction.<br>• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and orders or purchasing new equipment, supplies, and furnishings.<br>• Manages parts and equipment inventory.<br>Maintaining Property Standards<br>• Ensures building and equipment licenses and certifications are current.<br>• Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.<br>• Strives to improve service performance.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Assists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to ensure understanding.<br>• Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.<br>• Schedule employees to business demands and for tracks employee time and attendance.<br>• Ensures employees understand expectations and parameters.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Ensures employee recognition is taking place on all shifts.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Review employee satsifaction results.<br>• Participates in interviewing and hiring of team members with the appropriate skills.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Bartender at The Ritz-Carlton, you will create exceptional beverage experiences by preparing and serving high-quality drinks while delivering personalized and luxury service. You will uphold Marriott International standards, ensuring every guest interaction is memorable and reflects the brand’s excellence.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>Key Responsibilities<br>Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes<br>Provide engaging, personalized service to guests at the bar and restaurant<br>Maintain full knowledge of beverage menus, promotions, and ingredients<br>Recommend beverages based on guest preferences and upsell when appropriate<br>Ensure bar setup is complete, clean, and stocked before service<br>Monitor responsible alcohol service and comply with legal regulations<br>Handle cash and process payments accurately<br>Maintain cleanliness and organization of the bar area at all times<br>Support inventory control and report stock shortages<br>Coordinate with service team to ensure smooth operations<br>Address guest feedback professionally and escalate when needed<br>Follow Marriott and Ritz-Carlton service standards consistently<br>Skills & Competencies<br>Strong communication and interpersonal skills<br>Excellent knowledge of cocktails, wines, spirits, and bar techniques<br>Customer-focused with a friendly and energetic personality<br>Ability to multitask in a fast-paced environment<br>Attention to detail and accuracy<br>Strong teamwork and collaboration skills<br>Professional grooming and presentation<br>Fluency in English (additional languages preferred)<br>Qualifications & Experience<br>High school diploma or equivalent<br>Previous experience as a bartender in luxury hotel or fine dining preferred<br>Knowledge of international drink recipes and bar operations<br>Familiarity with POS systems is an advantage<br>Core Work Activities<br>Deliver exceptional beverage service aligned with Ritz-Carlton Gold Standards<br>Enhance guest experience through product knowledge and engagement<br>Maintain bar efficiency and operational excellence<br>Support team collaboration and service quality<br>Marriott Core Values<br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>Work Environment & Requirements<br>Standing for extended periods and handling bar equipment<br>Flexibility to work shifts, weekends, and holidays<br>Maintain high standards of hygiene and grooming<br>Preferred Qualifications<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Hostess at The Ritz-Carlton, you will be the first and last impression of our guests’ dining experience. You are responsible for warmly welcoming guests, managing reservations, and ensuring a seamless flow of service within the restaurant while delivering exceptional luxury hospitality in line with Marriott International’s service excellence standards.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>KEY RESPONSIBILITIES:<br>Greet guests warmly and professionally upon arrival, using guests’ names whenever possible<br>Manage restaurant reservations and seating arrangements efficiently<br>Escort guests to their tables and present menus<br>Maintain accurate waitlists during peak periods and communicate waiting times clearly<br>Coordinate with servers and kitchen staff to ensure smooth table turnover and service flow<br>Handle guest inquiries, requests, and special arrangements (VIPs, celebrations, dietary needs)<br>Monitor dining area cleanliness, ambiance, and readiness at all times<br>Answer phone calls, manage bookings, and respond to guest inquiries promptly<br>Ensure adherence to Marriott and Ritz-Carlton service standards and brand values<br>Address guest concerns professionally and escalate when necessary<br>Support the F&B team to deliver a memorable and personalized dining experience<br>Skills & Competencies<br>Strong interpersonal and communication skills<br>Professional appearance and excellent grooming standards<br>Customer-focused with a positive and welcoming attitude<br>Ability to handle high-pressure situations with grace and composure<br>Attention to detail and strong organizational skills<br>Multitasking ability in a fast-paced environment<br>Basic knowledge of restaurant operations and reservation systems<br>Fluency in English (additional languages are an advantage)<br>Qualifications & Experience<br>High school diploma or equivalent<br>Previous experience in a luxury hotel or fine dining restaurant preferred<br>Familiarity with Marriott systems or reservation platforms is an advantage<br>Core Work Activities<br>Creating a welcoming first impression aligned with Ritz-Carlton Gold Standards<br>Managing dining room capacity and optimizing seating efficiency<br>Building guest loyalty through personalized service<br>Supporting team collaboration and maintaining service excellence<br>Marriott Core Values<br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>Work Environment & Requirements<br>Standing and walking for extended periods<br>Flexibility to work shifts, weekends, and holidays<br>Maintaining high grooming and hygiene standards<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Your legacy starts with us</h4>
<p>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms and suites, award-winning restaurants, world-class spa facilities with a state-of-the-art fitness center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a club lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meeting rooms, stunning wedding venues, and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.</p>
<h4>Find purpose in your passion</h4>
<p>At The Ritz-Carlton, we firmly believe that our Ladies and Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication, and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.</p>
<p>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an elite hotel in the region with a deep generational legacy, we offer you in return:</p>
<ul>
<li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent and reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
<li>Exclusive training and leadership development programs</li>
<li>Recognition and rewards for exceptional service</li>
<li>Preferential members rates at Marriott hotels globally</li>
<li>Dining and wellness discounts for your family and you</li>
<li>Medical insurance coverage</li>
<li>An HR team dedicated to your success and wellbeing</li>
</ul>
<h4>Our expectations from the role:</h4>
<p>As a bartender at The Ritz-Carlton, you will create exceptional beverage experiences by preparing and serving high-quality drinks while delivering personalized and luxury service. You will uphold Marriott International standards, ensuring every guest interaction is memorable and reflects the brand’s excellence.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest service experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for guest service experts – to get it right for our guests and our business each and every time.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes</li>
<li>Provide engaging, personalized service to guests at the bar and restaurant</li>
<li>Maintain full knowledge of beverage menus, promotions, and ingredients</li>
<li>Recommend beverages based on guest preferences and upsell when appropriate</li>
<li>Ensure bar setup is complete, clean, and stocked before service</li>
<li>Monitor responsible alcohol service and comply with legal regulations</li>
<li>Handle cash and process payments accurately</li>
<li>Maintain cleanliness and organization of the bar area at all times</li>
<li>Support inventory control and report stock shortages</li>
<li>Coordinate with service team to ensure smooth operations</li>
<li>Address guest feedback professionally and escalate when needed</li>
<li>Follow Marriott and Ritz-Carlton service standards consistently</li>
</ul>
<h4>Skills & competencies</h4>
<ul>
<li>Strong communication and interpersonal skills</li>
<li>Excellent knowledge of cocktails, wines, spirits, and bar techniques</li>
<li>Customer-focused with a friendly and energetic personality</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Attention to detail and accuracy</li>
<li>Strong teamwork and collaboration skills</li>
<li>Professional grooming and presentation</li>
<li>Fluency in English (additional languages preferred)</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>High school diploma or equivalent</li>
<li>Previous experience as a bartender in luxury hotel or fine dining preferred</li>
<li>Knowledge of international drink recipes and bar operations</li>
<li>Familiarity with POS systems is an advantage</li>
</ul>
<h4>Core work activities</h4>
<ul>
<li>Deliver exceptional beverage service aligned with Ritz-Carlton Gold Standards</li>
<li>Enhance guest experience through product knowledge and engagement</li>
<li>Maintain bar efficiency and operational excellence</li>
<li>Support team collaboration and service quality</li>
</ul>
<h4>Marriott core values</h4>
<ul>
<li>Put people first</li>
<li>Pursue excellence</li>
<li>Embrace change</li>
<li>Act with integrity</li>
<li>Serve our world</li>
</ul>
<h4>Work environment & requirements</h4>
<ul>
<li>Standing for extended periods and handling bar equipment</li>
<li>Flexibility to work shifts, weekends, and holidays</li>
<li>Maintain high standards of hygiene and grooming</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: Less than 1 year related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None</li>
</ul>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Your legacy starts with us</h4>
<p>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms and suites, award-winning restaurants, world-class spa facilities with a state-of-the-art fitness center, and impeccable service that defines our legendary brand.</p>
<p>From serene indoor and outdoor pools to a private beach and a club lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meeting rooms, stunning wedding venues, and a dedicated team that thoughtfully plans and tailors to each unique vision.</p>
<p>Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.</p>
<h4>Find purpose in your passion</h4>
<p>At The Ritz-Carlton, we firmly believe that our Ladies and Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication, and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.</p>
<p>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy.</p>
<p>As an elite hotel in the region with a deep generational legacy, we offer you in return:</p>
<ul>
<li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent and reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
</ul>
<ul>
<li>Exclusive training and leadership development programs</li>
<li>Recognition and rewards for exceptional service</li>
<li>Preferential members rates at Marriott hotels globally</li>
<li>Dining and wellness discounts for your family and you</li>
<li>Medical insurance coverage</li>
<li>An HR team dedicated to your success and wellbeing</li>
</ul>
<h4>Our expectations from the role</h4>
<p>As a hostess at The Ritz-Carlton, you will be the first and last impression of our guests’ dining experience. You are responsible for warmly welcoming guests, managing reservations, and ensuring a seamless flow of service within the restaurant while delivering exceptional luxury hospitality in line with Marriott International’s service excellence standards.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p>
<p>Guest service experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).</p>
<p>Doing all these things well (and other reasonable job duties as requested) is critical for guest service experts – to get it right for our guests and our business each and every time.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Greet guests warmly and professionally upon arrival, using guests’ names whenever possible</li>
<li>Manage restaurant reservations and seating arrangements efficiently</li>
<li>Escort guests to their tables and present menus</li>
<li>Maintain accurate waitlists during peak periods and communicate waiting times clearly</li>
<li>Coordinate with servers and kitchen staff to ensure smooth table turnover and service flow</li>
<li>Handle guest inquiries, requests, and special arrangements (VIPs, celebrations, dietary needs)</li>
<li>Monitor dining area cleanliness, ambiance, and readiness at all times</li>
<li>Answer phone calls, manage bookings, and respond to guest inquiries promptly</li>
<li>Ensure adherence to Marriott and Ritz-Carlton service standards and brand values</li>
<li>Address guest concerns professionally and escalate when necessary</li>
<li>Support the food and beverage team to deliver a memorable and personalized dining experience</li>
</ul>
<h4>Skills and competencies</h4>
<ul>
<li>Strong interpersonal and communication skills</li>
<li>Professional appearance and excellent grooming standards</li>
<li>Customer-focused with a positive and welcoming attitude</li>
<li>Ability to handle high-pressure situations with grace and composure</li>
<li>Attention to detail and strong organizational skills</li>
<li>Multitasking ability in a fast-paced environment</li>
<li>Basic knowledge of restaurant operations and reservation systems</li>
<li>Fluency in English (additional languages are an advantage)</li>
</ul>
<h4>Qualifications and experience</h4>
<ul>
<li>High school diploma or equivalent</li>
<li>Previous experience in a luxury hotel or fine dining restaurant preferred</li>
<li>Familiarity with Marriott systems or reservation platforms is an advantage</li>
</ul>
<h4>Core work activities</h4>
<ul>
<li>Creating a welcoming first impression aligned with Ritz-Carlton Gold Standards</li>
<li>Managing dining room capacity and optimizing seating efficiency</li>
<li>Building guest loyalty through personalized service</li>
<li>Supporting team collaboration and maintaining service excellence</li>
</ul>
<h4>Marriott core values</h4>
<ul>
<li>Put people first</li>
<li>Pursue excellence</li>
<li>Embrace change</li>
<li>Act with integrity</li>
<li>Serve our world</li>
</ul>
<h4>Work environment and requirements</h4>
<ul>
<li>Standing and walking for extended periods</li>
<li>Flexibility to work shifts, weekends, and holidays</li>
<li>Maintaining high grooming and hygiene standards</li>
</ul>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Mandarin Oriental, Doha is looking for a Reservations Services Supervisor to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Supervisor must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Supervisor, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Answer questions about property facilities and services. Should the guest require more specific assistance, direct the call to the respective department or guest when applicable. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Ensure company standards for interactions with stakeholders are adhered to. Send proposals, pro forma invoices, and confirmations to third parties, e.g., Travel Agencies following the same company standards. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation. Maintain complete knowledge of:All hotel features, services, and hours of operations. All hotel outlets concepts, dress code and ambiance. All hotel room types, number, names, amenities, and locations. All spa treatments. Awareness of group bookings, and events happening in the hotel at any given point. Have knowledge of ongoing promotions to upsell rooms, outlets and spa treatments to increase guest revenue within the hotel. Monitor telephones system problems and alert relevant departments to correct said problems in an expedited manner to prevent guest dissatisfaction. Communicate with ERT as necessary in the event of an emergency. Ensure all requests are handled in the time frame set by the company Ensure that audited results meet the standards required in LQA, LQE and Forbes.<br><br>As Reservations Services Supervisor, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, Organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Fitness Instruction<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>JOB PURPOSE / OBJECTIVE
Lead the fabrication team and provide necessary support to operation and maintenance team for safe and reliable plant operation. PRV/Valve overhauling and testing. Pressure testing. Hose inspection and Shop Management.
KEY ACCOUNTABILITIES
People Management
Monitor the activities and work performed by direct reports to ensure that it is carried out in a safe and efficient manner, in line with the business plans, and company policies and procedures.
Ensure Direct Hires /Baseload / Call-off Contractors comply with all company policies, procedures, Standard Maintenance Procedures, and Daily Instructions.
Maintain good communications between Supervisor and Production/Technical personnel.
Provide professional Leadership/direction to Technicians to complete the tasks with safety and quality.
Assist in certification process of workers assigned through training department.
Routine Duties
Perform PM of all equipment’s and tools and bring any abnormalities to the attention of Supervisor immediately and take necessary corrective actions.
Carry out all assessment of job plan including JSA, review and acknowledge drawings, understands recommendations to repair parts that arrive in Valve shop.
Coordinate with ERG, production, safety, technical departments from reliability, QA /QC point of view related to Valve shop.?
Ensure that all PRV maintenance/testing are performed in compliance with the ERG recommendations/policies.
Manage and maintain the workshop PRD testing and lapping device equipment.
Ensure that the technicians are qualified to perform the assigned tasks.
Ensure the right spare parts are used for any job.
Ensure that all hydro testing/pneumatic testing are performed as per the procedures and in compliance with the ERG recommendations.
Maintain proper records of pressure testing tasks.
Role model for safe behaviour and takes initiative to look for areas for improvement and implementing solutions in workshop.?
Coordinate with workshop supervisor in providing specifications, SOW etc. & assist in technical evaluations related to workshop activities.
Must use SAP functionality to acknowledge and execute scheduled jobs.
KEY ACCOUNTABILITIES
Support emergency planned SD’s and TA related to valve shop in workshop activities.
Should be able to develop, review / revise procedures related to Valve Shop activities.
Take part in Internal/External & field audits as assigned and to complete audit action items before due dates.
Support in achieving the department metrics.
Ability to make necessary adjustments with minimum of Supervision, trouble shoot equipment problems, recommend solutions, resolve root cause, record/report findings.
Provide necessary support to Workshop Supervisor for smooth functioning of tool crib and Machine shop.
Issue Permit in and around Workshop area under workshop ownership.
Maintain good housekeeping and order in the workshop.
Policies, Systems, Processes and Procedures
Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices in order to increase productivity and operational efficiency.
Implement all relevant Section’s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner.
Quality, Health, Security, Safety and Environment
Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Section to guarantee employee safety and delivery of high-quality products/services.
Reporting
Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards.
Qatarization
Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.</p><p>KEY ACCOUNTABILITIES
QUALIFICATIONS & EXPERIENCE
Education
Required: Diploma in Engineering.
Preferred:?Bachelor’s Degree in Engineering.
Experience
Required: 5-7 years of experience in the Petrochemical Industry
Preferred: Experience in the Oil & Gas Industry.
Other Job Specific Requirements and/or Vocational Accreditations
Working knowledge of P&ID and Isometric Drawing Interpretation
Working knowledge of Gas Cutting / Cylinder handling / Cutting Set Preparation
Working knowledge of Grinding / drilling / hammering
Working knowledge of Piping & piping supports- fabrication.
Working knowledge of Plate bending / rolling / shearing
Working knowledge of SMAW, TIG, MIG, SPOT welding
Working knowledge of Welding electrode identification / baking / storage
Working knowledge of Pneumatic tools and hand tools / Overhead cranes / Lifting Tools and Tackles
Hold welder certificate on welding procedures in GAS, ARC, MIG and TIG welding as per relevant ASME. BS, API codes.
Languages
Required?(Language / Level4): English - working knowledge.
Preferred?(Language / Level4): Arabic- working knowledge
WORKING RELATIONSHIPS
Internal
Maintenance Department, Technical Department, HSE Departments, ERG
External
Subcontractors</p>
Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Cybersecurity & Infrastructure Analyst.<br>Purpose of the role:The Cybersecurity & Infrastructure Analyst provides experienced, execution capacity across the Bank's infrastructure, cloud, and cybersecurity operations, operating within the strategy, standards, and direction set by the Cybersecurity & Infrastructure Lead. Drawing on significant hands-on experience, the role carries out day-to-day infrastructure administration, security monitoring, and operational activity across on-premise, hosted, and cloud environments — exercising sound, experience-based judgment to resolve matters directly where appropriate, and escalating those requiring further guidance or direction — in support of the Bank's infrastructure resilience and cybersecurity posture.<br>RESPONSIBILITIES:<br>Infrastructure & Cloud Operations Support and administer the Bank's infrastructure estate across on-premise, hosted, and cloud environments, including networks, servers, storage, virtualization, and end-user computing. Carry out day-to-day administration of core infrastructure platforms, including server virtualization, directory and identity services, email and messaging systems, database systems, and enterprise backup and storage. Follow ITIL-aligned service management practices across infrastructure operations, covering incident, problem, and change management. Manage the Bank's help desk/service management system, ensuring it is used effectively and tickets are properly logged, progressed, and resolved.<br>Disaster Recovery & Business Continuity Manage infrastructure disaster recovery planning and exercises, conducting testing against defined recovery objectives. Administer data replication technologies supporting production and DR environments.<br>Cybersecurity Manage the Bank's day-to-day cybersecurity posture, including threat monitoring, incident response, vulnerability management, and risk mitigation activity. Manage the relationship with the Bank's Security Operations Center (SOC), coordinating monitoring, alerting, and incident escalation. Administer core security tooling, including email security and endpoint protection. Execute data loss prevention and information protection/classification controls in line with strategy and direction set by the Information Security function. Manage conditional access and endpoint security configuration for mobile and BYOD access. Manage cyber control activity supporting Risk, Compliance, and Internal Audit requirements.<br>Delivery & Escalation Carry out infrastructure and security changes in line with standards and processes set by the Cybersecurity & Infrastructure Lead, escalating decisions requiring sign-off or strategic direction. Provide senior delivery capacity across infrastructure and cybersecurity workstreams, ensuring continuity of operations at all times.<br>Vendor & Asset Support Manage day-to-day engagement with infrastructure and security vendors. Maintain IT hardware and software inventory and asset records.<br>Business Partnership Act as a senior point of contact for application teams, business stakeholders, and Information Security on infrastructure and security requirements for projects and initiatives.<br>Continuous Improvement Proactively identify and implement opportunities to optimize infrastructure utilization and performance. Contribute to continual improvement of governance and process documentation, complying with organizational policy.<br>KEY PERFORMANCE INDICATORS (KPI) To measure and monitor the performance of the role in the context of the Section/Department's activities Infrastructure availability: uptime of core infrastructure and messaging services against defined targets DR support: timely completion of assigned DR testing and replication tasks Cybersecurity posture: timeliness of monitoring, alerting, and vulnerability remediation activity Change execution: quality and accuracy of infrastructure and security changes carried out Ticket/service management: timeliness and quality of help desk ticket resolution and escalation<br>Minimum Experience & Essential Knowledge12+ years of experience in systems, network, and infrastructure administration within mission-critical, high-availability environments, including significant experience operating with a high degree of autonomy Experience within a bank, investment firm, or other regulated financial services organization, operating at a senior level Extensive hands-on experience with enterprise Microsoft infrastructure (directory services, virtualization, email/messaging, database systems) and enterprise backup/storage Advanced, practitioner-level knowledge of cybersecurity fundamentals: threat monitoring, incident response, vulnerability management Experience with cloud platforms and hybrid infrastructure environments A proven self-starter, able to draw on deep technical experience to resolve issues independently and exercise sound judgment on when to escalate versus act. Bachelor's degree in Computer Science or a related discipline Relevant industry certification required, covering security and/or cloud infrastructure (e.g., Security+, CySA+, Microsoft/Azure infrastructure certification, or equivalent); advanced certification such as CISSP or CISM preferred<br>Core Competencies Infrastructure & Cloud Operations Cybersecurity Monitoring & Response Execution within Defined Standards Vendor & Asset Support Continuous Improvement Mindset
Job Description<br><br>To define technical approach to AI agents, orchestration frameworks, and responsible AI practices while working closely with engineering teams, product managers, and business stakeholders to bring cutting-edge AI capabilities to production.<br><br>Responsibilities<br><br>Lead AI solutions design and implementation<br><br> Serve as the primary technical advisor on generative AI initiatives Lead proof-of-concept development and architectural decision records Mentor engineering teams on agentic AI patterns and best practices Evaluate emerging technologies and maintain technical roadmaps Design and architect AI agent systems and multi-agent workflows for enterprise use cases Evaluate and implement agent frameworks including Lang Graph, Microsoft Agent Framework, Open AI Agents SDK, Google Agent-to-Agent (A2A), and emerging standard Architect tool-use patterns, function calling, MCP, and agent-to-agent communication protocols Design for agent observability, debugging, and human-in-the-loop workflows Design retrieval-augmented generation architectures and architect vector database solutions, embedding strategies, implement chunking strategies, hybrid search, and re- ranking approaches for optimal retrieval performance Design knowledge graphs and structured data integration with generative AI systems Lead architecture decisions across cloud AI platforms including Azure AI Foundry, Google Vertex AI, Open AI APIs, and open-source Gen AI models Design prompt management, versioning, and optimization pipelines Architect for multi-model strategies, model routing, and fallback patterns Establish patterns for cost optimization, latency management, and scaling LLM workloads Define comprehensive evaluation frameworks for LLM applications and agent systems Implement automated evaluation pipelines using frameworks such as RAGAS, Deep Eval, and custom evaluation harnesses Establish benchmarks for response quality, factual accuracy, task completion, and user satisfaction Champion responsible AI practices including safety, fairness, transparency, and privacy Implement guardrails, content filtering, and output validation systems Design for prompt injection prevention, data leakage protection, and secure agent execution Ensure compliance with emerging AI regulations and industry standards<br><br>Qualifications<br><br> Bachelor's degree in Computer Science, Engineering, or related field; Master's preferred. Arabic Speaker. 8+ years of experience in software engineering or architecture roles 3+ years of hands-on experience building LLM-powered applications in production Deep expertise in AI agent architectures, orchestration patterns, and workflow design Strong experience with at least two of the following: Lang Chain/Lang Graph, Microsoft Semantic Kernel/Agent Framework, Open AI Agents SDK, Google Vertex AI Agent Builder Proven experience designing and implementing Advanced RAG Systems and Agentic AI Proficiency in Python and experience with async programming patterns Hands-on experience with cloud AI platforms (Azure AI Foundry or Google Vertex AI) Strong understanding of Gen AI models’ fundamentals including prompting, fine-tuning, context windows, and token economics<br><br>Preferred Qualifications<br><br> Experience implementing Model Context Protocol (MCP), Google Agent-to-Agent (A2A) protocol, and multi-agent communication patterns Experience building AI Evals pipelines and AI quality assurance systems Knowledge of advanced RAG techniques: query decomposition, multi-hop reasoning, Graph RAG Experience with AI observability tools Background in AI safety, red-teaming, or responsible AI implementation.<br><br>Skills & Competencies<br><br> Systems thinking with ability to design for complexity and emergence in agentic systems Strong communication skills to convey AI concepts to diverse audiences Pragmatic approach balancing innovation with production readiness Ability to rapidly learn evolving AI technologies Commitment to ethical AI development and user safety Collaborative mindset with ability to influence across organizational boundaries<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Additional Information<br><br>Job Number 26105240<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Areas of responsibility include Pool, and Beach/Bars. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years' experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years' experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Description<br><br> Job Details: <br><br> Position Title: Cybersecurity Specialist<br><br> Reports to: IT Manager<br><br> Department: Information Technology (IT)<br><br>Job Purpose<br><br>To lead and oversee GDI’s information security IT operations, network infrastructure, and Operational Technology (OT) environments, ensuring the confidentiality, integrity, and availability of IT and industrial systems (IACS). The role is responsible for leading IT security operations, vulnerability management, incident response, and compliance in alignment with ISMS (ISO 27001) and relevant industrial cybersecurity standards, including ISA/IEC 62443. The role also provides technical direction and oversight of IT operational functions, including Network Administration, to ensure secure, resilient, and efficient technology service delivery across the organization.<br><br>Description<br><br> Key Accountabilities: <br><br>Network Infrastructure & Connectivity Support<br><br> Lead and oversee the secure design, implementation, operation, and continuous improvement of GDI’s network infrastructure to ensure availability, performance, resilience, and security across corporate and operational environments. Supervise network administration activities, including routers, switches, firewalls, VPN services, wireless networks, communication platforms, and related infrastructure technologies, to ensure compliance with approved security standards, operational requirements, and best practices. Ensure reliable and secure connectivity for users, systems, operational technologies, and external integrations through continuous monitoring, performance management, and proactive resolution of network-related issues. Enforce network security controls, including segmentation, access control, monitoring, logging, and secure communications, to protect organizational assets and support compliance with ISMS and regulatory requirements. Provide technical direction and oversight to Network Administration resources to ensure effective service delivery, compliance with service levels, and consistent implementation of operational and security procedures. Coordinate with internal stakeholders and external service providers to support communication systems, data center connectivity, VSAT services, internet services, and third-party connectivity requirements. Support incident response, business continuity, and disaster recovery activities by maintaining network resilience, availability, recoverability, and operational readiness. Ensure the security of Operational Technology (OT) and Industrial Automation and Control Systems (IACS) environments through network segmentation, secure remote access controls, monitoring activities, and implementation of applicable industrial cybersecurity requirements (including ISA/IEC 62443 standards). <br><br>Network Security & Access Control<br><br> Lead and oversee the implementation, operation, and continuous improvement of network security controls and access management frameworks to protect GDI’s information assets, infrastructure, and operational environments. Define and enforce secure access requirements relating to authentication, authorization, network segmentation, privileged access, and remote connectivity in alignment with ISMS requirements, cybersecurity standards, and regulatory obligations. Oversee administration of identity and access controls across network and security environments and ensure adherence to the principles of least privilege and segregation of duties. Direct the configuration, management, and optimization of firewalls, VPNs, Network Access Control (NAC) solutions, intrusion detection and prevention technologies, and related security platforms in coordination with Network Administration resources. Monitor and review access rights, privileged accounts, network security events, and security logs to identify unauthorized activities and ensure compliance with approved security requirements. Coordinate periodic access reviews, access recertification activities, and remediation actions to maintain appropriate access governance and security compliance. Provide technical guidance on secure network architecture, access control design, and security requirements to support business needs while maintaining an effective security posture. Support incident investigations, forensic reviews, compliance assessments, and audit activities relating to network security and access management. <br><br>Incident Management & Operational Security Support<br><br> Lead and govern the end-to-end incident management process for IT and security-related events, ensuring timely detection, response, resolution, and documentation in line with approved procedures and SLAs. Establish and maintain incident management processes, escalation procedures, communication protocols, and reporting mechanisms aligned with ISMS requirements and business continuity objectives. Oversee monitoring, triage, analysis, prioritization, and escalation of cybersecurity and operational incidents and coordinate response activities with internal teams and external service providers. Direct incident response and recovery activities, ensuring root cause analyses are completed and corrective actions are implemented to prevent recurrence and strengthen operational resilience. Provide technical leadership and guidance to IT support and Network Administration teams in resolving complex incidents and maintaining service availability. Ensure incident records, investigation findings, response activities, and closure documentation are accurately maintained to support audit, compliance, and performance monitoring requirements. Develop and maintain incident response playbooks, coordinate incident response exercises, and support disaster recovery and business continuity readiness activities. <br><br>Vulnerability Management<br><br> Lead and govern GDI’s vulnerability management program to ensure timely identification, assessment, prioritization, remediation, and reporting of vulnerabilities across systems, networks, applications, cloud environments, and operational technologies. Oversee vulnerability scanning, assessment, reporting, and remediation activities and ensure identified vulnerabilities are appropriately risk-ranked, assigned, tracked, and resolved through approved remediation processes. Direct implementation of corrective actions, patch management activities, configuration hardening initiatives, and security improvement measures in coordination with Network Administration and other IT resources. Provide analysis, reporting, and recommendations regarding security risks, vulnerability trends, threat exposure, and remediation performance to management and relevant stakeholders. Support incident investigations, audit activities, compliance assessments, and security reviews through provision of vulnerability management data, remediation evidence, and security assurance information. Oversee vulnerability identification and remediation activities relating to OT and IACS environments in alignment with industrial cybersecurity requirements and operational risk considerations. <br><br>Compliance, Audit & Risk Management<br><br> Ensure compliance with information security policies, standards, ISMS (ISO 27001) requirements, industrial cybersecurity requirements, and applicable regulatory obligations through effective implementation and monitoring of security controls and operational practices. Coordinate internal audits, external audits, cybersecurity assessments, certification activities, compliance reviews, and remediation programs to support audit readiness and ongoing compliance. Oversee identification, tracking, reporting, and remediation of audit findings, non-conformities, security observations, and control gaps and ensure corrective actions are completed within agreed timelines. Maintain security documentation, policies, procedures, access review records, vulnerability management records, incident documentation, and audit evidence required to support compliance and assurance activities. Conduct and coordinate security risk assessments, vulnerability risk assessments, and control reviews and ensure identified risks are appropriately documented and incorporated into relevant risk registers. Monitor implementation of risk treatment plans, mitigation activities, and corrective actions and provide reporting on residual risks, remediation progress, and risk exposure. Prepare and present security risk reports, compliance updates, assessment results, and cybersecurity insights to management and stakeholders to support informed decision-making. Conduct cybersecurity risk assessments relating to Operational Technology (OT) and Industrial Automation and Control Systems (IACS), considering operational impacts, safety implications, and applicable industrial cybersecurity requirements. <br><br>Communications & Working Relationships<br><br>Internal<br><br> IT Manager and IT Teams Operations, Technical, Finance, Internal Audit, Governance, HR, and QHSE Teams <br><br>External<br><br> Infrastructure, Cybersecurity, Telecommunications and Managed Service Providers Cloud Service Providers and Technology Vendors Hardware, Software, Network, and Communication Systems Vendors External Technical Consultants <br><br>Context, Work Environment & Decision-Making Authority<br><br> Operates within a security-critical technology environment supporting GDI’s Information Security Management System (ISMS), cybersecurity strategy, network infrastructure, enterprise technology platforms, and Operational Technology (OT) environments. Leads cybersecurity operations, network security, vulnerability management, incident response, compliance, and risk management activities across corporate and operational technology environments. Provides technical leadership, oversight, and direction to Network Administration and IT support resources to ensure compliance with security standards, operational requirements, and approved procedures. Exercises professional judgment in assessing cybersecurity risks, directing incident response activities, implementing security controls, prioritizing remediation actions, and recommending security improvements within approved governance frameworks. Monitors emerging cybersecurity threats, vulnerabilities, regulatory developments, and industrial cybersecurity requirements and recommends actions to strengthen organizational security posture and resilience. Escalates significant cybersecurity risks, major incidents, control deficiencies, and compliance concerns to IT Management for resolution and strategic decision-making. <br><br>Minimum Qualifications<br><br>Qualifications, Experience & Skills: <br><br> Bachelor’s degree in information technology, Computer Science or a related field from an internationally recognized university or relevant proven experience. Professional certifications such as CISSP, CISM, CEH, Security+, GSEC, GIAC certifications, or equivalent are preferred. Knowledge of information security and industrial cybersecurity standards, including ISO/IEC 27001 and ISA/IEC 62443. Familiarity with Operational Technology (OT), Industrial Automation and Control Systems (IACS), and IT/OT convergence principles is advantageous . <br><br>Minimum Experience<br><br> Minimum of 8 years of relevant experience in IT security or cybersecurity roles, including exposure to network security, vulnerability management, incident response, and familiarity with OT/IACS environments is an advantage. <br><br>Job-Specific Skills (Generic / Technical)<br><br> Strong knowledge of network security architecture, network administration, access control frameworks, and cybersecurity technologies including firewalls, VPNs, NAC, SIEM, endpoint security, and monitoring platforms. Strong understanding of incident response, vulnerability management, threat mitigation, security operations, risk assessment, and security governance practices. Knowledge of information security management systems, ISO 27001 requirements, cybersecurity compliance practices, and audit readiness requirements. Good understanding of Operational Technology (OT), Industrial Automation and Control Systems (IACS), industrial cybersecurity principles, ISA/IEC 62443 requirements, and IT/OT convergence environments. Ability to assess cybersecurity risks, analyze vulnerabilities, investigate incidents, and recommend practical mitigation and remediation strategies. Strong leadership, stakeholder management, communication, and coordination skills with the ability to guide technical teams and collaborate effectively with business and technology stakeholders. Strong analytical, problem-solving, decision-making, and incident management capabilities in complex operational environments. Ability to manage multiple priorities, security initiatives, incidents, and operational activities in a fast-paced environment. Language proficiency: English (required).
Role Purpose The Marketing Manager is responsible for leading brand, digital, and performance marketing across all Society divisions, ensuring strong brand positioning, consistent messaging, and measurable commercial impact. Reporting to the Group Marketing Director, with dotted-line accountability to the Operations Director and CEO, the role acts as the connector between brand strategy and operational execution, supporting Sales, Fitness, Wellness, Academies, F&B, and Learning with campaigns that drive awareness, qualified demand, engagement, and long-term brand equity. The role owns marketing strategy execution, demand generation, digital growth, CRM journeys, content direction, and marketing innovation, ensuring marketing activity directly supports sales performance, member experience, and retention without overlapping ownership of in-club execution or conversion outcomes. Key Responsibilities Brand Management & Positioning• Own and protect the Society brand identity across all touchpoints.• Ensure consistency of tone, messaging, and visual standards across clubs, digital platforms, campaigns, and partnerships.• Act as brand guardian for all internal and external communications.• Support the launch of new products, services, and locations in line with brand strategy.• Ensure brand execution aligns with Group guidelines and operational realities. Campaign Planning & Execution• Plan and deliver integrated marketing campaigns across paid and organic digital, social media, email/CRM, in-club marketing, partnerships, and activations.• Support membership sales, product launches, seasonal initiatives, and community campaigns.• Work closely with the Sales Manager to align campaigns with commercial priorities.• Manage campaign timelines, budgets, and performance against agreed KPIs.• Ensure all campaigns are delivered on brand, on time, and with measurable impact. Lead Generation & Commercial Support• Own qualified lead generation across all Society locations and divisions.• Drive traffic, demand, and enquiry volume through digital and offline channels.• Support in-club and Call Centre Sales teams with campaign messaging, promotional calendars, and sales collateral.• Track and optimise cost per lead (CPL), lead quality, and campaign contribution to the sales funnel in partnership with Sales.• Support cross-sell and upsell initiatives across Fitness, Wellness, Academies, and F&B.• Maintain clear visibility of marketing contribution without owning sales conversion. Digital, Performance Marketing & Platforms• Own digital marketing channels including website, landing pages, paid media, and organic social platforms.• Balance short-term performance marketing with long-term brand building.• Optimise spend and performance using data-led insights.• Ensure platforms, pixels, and tracking are correctly configured and maintained.• Provide regular reporting on digital performance and ROI. CRM, Lead Nurturing & Lifecycle Marketing• Own marketing-led CRM journeys including lead nurturing, onboarding communications, engagement, retention, and win-back campaigns.• Ensure CRM journeys support Sales and Operations processes.• Work cross-functionally to align messaging with execution.• Maintain clean data, segmentation, and campaign logic within CRM platforms. AI, Automation & Marketing Innovation• Identify and implement AI-driven tools and automation to improve efficiency, scale, content quality, and insight.• Pilot new technologies and workflows to enhance marketing performance.• Document and scale successful innovations across the business.• Ensure innovation enhances, rather than replaces, human-led service and sales experiences. Content Direction & Creative Excellence• Set content direction across digital platforms, campaigns, in-club assets, partnerships, and events.• Ensure creative output aligns with brand tone and commercial objectives.• Brief, manage, and review creative work from internal teams and external agencies.• Maintain high standards of storytelling, design, and messaging consistency. Member Engagement, Events & Cross-Functional Collaboration• Support member engagement initiatives including challenges, events, activations, and community partnerships.• Collaborate with Sales, Fitness, and Operations teams to promote engagement initiatives.• Marketing owns promotion and communication; operational delivery sits with Operations and Fitness.• Act as a trusted partner to internal stakeholders across all divisions. Budgeting, Reporting & Governance• Manage allocated marketing budgets and agency spend.• Track ROI and effectiveness of marketing activity.• Provide regular performance updates to senior stakeholders.• Ensure compliance with brand guidelines, data protection regulations, and company policies. What Success Looks Like (KPIs) • Brand awareness and perception aligned to positioning.• Qualified lead volume delivered to Sales.• Campaign performance vs targets (reach, engagement, CPL).• Digital channel growth and efficiency.• Engagement and retention uplift linked to marketing activity.• Strong internal stakeholder satisfaction.• On-time, on-brand campaign execution. Experience & Qualifications • Bachelor’s Degree in Marketing, Communications, or related field preferred.• 8–10+ years’ experience in a senior marketing role within a consumer-facing brand.• Strong experience in digital and performance marketing, CRM, and lifecycle marketing.• Commercially aware with experience supporting sales-led environments.• Experience in fitness, wellness, hospitality, or lifestyle brands essential.• GCC / Qatar experience advantageous.• Arabic language skills advantageous. Key Competencies • Brand & strategic thinking• Commercial awareness• Digital & performance marketing expertise• CRM & data discipline• Cross-functional collaboration• Communication & influence• Innovation & continuous improvement Interested candidates can apply at careers@society.qa
About Ogilvy <br><br>Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy more than 75 years ago. It builds on that rich legacy through Borderless Creativity—innovating at the intersection of intelligence, imagination and influence, with experts across advertising, sports & entertainment, PR & social, consulting, and health collaborating seamlessly across more than 120 offices spanning 90 countries. Ogilvy was named Network of the Year at the 2026 Cannes Lions International Festival of Creativity and ranks as the #1 global agency network for creative excellence and effectiveness by WARC for the fourth consecutive year, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, visit Ogilvy.com, and follow us on Linked In, X, Instagram, and Facebook.<br><br>About WPP<br><br>WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.<br><br>About Ogilvy<br><br>Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.<br><br>About The Role<br><br>The Senior Account Executive will run mid-size projects for clients, provide media intelligence and insights, and collaborate with cross-functional teams, including PR, Internal Communication, Digital Media, and Press Office.<br><br>The individual should be able to think creatively to solve problems and demonstrate forward-thinking ability by identifying digital and social trends and putting them into practice for clients.<br><br>What You’ll Do<br><br>Provide media intelligence, analysis, and trend-development insights, with clear advisory on how these developments impact clients. Support crisis preparedness activities, including drills, messaging, and monitoring. Support the management and preparation of event content, including researching and vetting speakers, attendees, and participants. Provide research, analysis, and detailed recommendations to support informed decision-making on public relations opportunities, collaboration requests, stakeholder inquiries, external engagements, reputational matters, and emerging issues. Support reputation management activities, including monitoring emerging issues, gathering relevant information, conducting research and analysis, and developing appropriate communications responses and recommendations. Support the population, management, and distribution of client’s external newsletter by coordinating with relevant teams to source and compile content, maintaining accurate stakeholder distribution lists, and ensuring timely dissemination to external audiences. Attend daily meetings and actively contribute to discussions and activities, including communicating ideas, opinions, and insights. Conduct forward-looking assessments of emerging trends, topics, and speakers to strategically position client events and initiatives and enhance their visibility and relevance. Support the day-to-day operations of the Public Relations department, ensuring operational efficiency, high performance, and alignment with strategic priorities. Manages client expectations effectively Ensures timely and effective service delivery to clients. Develops presentations for clients relative to project management/programme status. Keeps team(s) appropriately informed and involved in projects. Delivers strong analysis, creative ideas, strategies and concepts to new campaigns and projects. Anticipates and assists in developing solutions to client problems. A broadly capable writer and editor, able to generate a range of materials that requires minimal editing and edit the work of others. Acts in accordance with company policies and procedures at all times.<br><br>What You’ll Need <br><br>3–5 years of related, client-facing industry experience managing the development or delivery of strong work. The candidate should ideally have experience across several accounts, delivering programmes with a focus on corporate brand. The candidate should be curious and committed to lifelong learning. The candidate should demonstrate the ability to get things done on budget and on time. The candidate should demonstrate accountability and maintain a calm, confident presence. The candidate should bring strong skills in research, analysis, and trend identification. The candidate should have excellent writing and communication skills; bilingual proficiency in Arabic and English is favourable. Candidates should preferably be locally available in Qatar.<br><br>How We’ll Support You<br><br>Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.
<p>Job Purpose:</p>
<p>Plan, organize and control the development of centralized governance for creating and maintaining the Material and Service Master through the implementation of appropriate process control to ensure technical data integrity as well as supervising technical evaluations, Materials Inspections and Materials Discrepancy Reports, Data Captures reviews, Digital Images taken of Materials.</p>
<p>Minimum Qualification:</p>
<ul>
<li>Bachelor Degree in any relevant discipline or a high national diploma.</li>
<li>Certificates in ERP SAP is an advantage.</li>
</ul>
<p>Minimum Experience:</p>
<ul>
<li>5 - 7 Years of experience in materials item identification, codification, standardization.</li>
<li>Experience in inspection at Oil & Gas Sector or Energy Sector.</li>
<li>Knowledge of materials specifications and ability to interpret material test certificates.</li>
</ul>
<p>Job Specific Skills:</p>
<ul>
<li>Materials management and reporting systems.</li>
<li>Extensive experience in dealing with vendors, suppliers and contractors in the Oil and Gas Sector.</li>
<li>Computer literacy, good knowledge of Microsoft packages (Word, Excel, PowerPoint etc.), materials management and reporting systems software.</li>
<li>Knowledge/Certificates of SAP is an advantage.</li>
<li>Good written and oral English skills.</li>
<li>Business acumen</li>
<li>Knowledge of SAP</li>
<li>Inventory / supply chain management.</li>
<li>Communication skills</li>
<li>Details orientation</li>
<li>Commitment to Safety</li>
<li>Communication, Innovation, Initiative, Driving results, Customer focus, Flexibility, Teamwork, Influence and People Development.</li>
</ul>
<p> </p>
<p>Accountabilities:-</p>
<p>Master Data Maintenance:</p>
<ul>
<li>Maintain centrally the Materials Master Database and associated views (Purchasing, MRP, Warehouse, Quality, Financial) in SAP for discipline related company materials after analysis and checking for possible duplicate availability.</li>
<li>Optimally control the integrity of Material and Service Masters as the central source for all material specific data and ensure that the Material and Service Masters are at all times aligned with the standard unified cataloguing system by ensuring the correct item identification, codification, and qualitative data.</li>
<li>Supervise and uphold technical data accuracy and standardize buying description and technical specifications for the procurement of materials and equipment.</li>
<li>Monitor and control the appropriateness of stock / nonstock materials coding through conducting a due diligent Quality Assurance process to safeguard ORYX GTL assets and end users requirements.</li>
<li>Oversee the adequacy of the master data maintenance to ensure that the integrity of materials used is in line with the internal customer s requirements.</li>
<li>Take part in Vendor Evaluation system by monitoring the historical data of Quality Module.</li>
<li>Ensure that the recommendations on proposed specifications during Procurement of Spares are carried out with due diligence to safeguard the maintainability of Oryx GTL assets.</li>
</ul>
<p>Supply Contracts:</p>
<ul>
<li>Perform Vendor based analyses with regards to commodities to determine potential Materials which can be realized through call off agreements or merging the duplicate items.<br>Supervise, all such technical evaluation, and management of all material related contracts.</li>
</ul>
<p>NDT equipment certifications:</p>
<ul>
<li>Ensure all related certifications on Oryx GTL s tools are valid as per Oryx GTL s standards in order to ensure the integrity and reliability of equipment.</li>
</ul>
<p>Material Classification:</p>
<ul>
<li>Develop and maintain material classification system by implementing the Material Classification per established standards to identify and eliminate commonalities and duplicates.<br>Service Master Maintenance</li>
<li>Control the creation & maintenance of the company s Service Master Data in ERP system (SAP) by ensuring integrity and standardized abbreviations and qualitative description.</li>
</ul>
<p>Valuation Classes:</p>
<ul>
<li>Supervise the maintenance of accurate Valuation Class in SAP, refurbishment, and serialization of data.</li>
</ul>
<p>Data Cleansing</p>
<ul>
<li>Validate item identification and codification of all materials (Mechanical, Electrical, and Instrumentation spares for Statutory and Non-Statutory equipment, Chemicals, Catalyst, generic maintenance spares and Consumables) registered in the SAP Materials Master Database.</li>
<li>Administer, monitor, and support the Material Master Database (purchasing description, warehouse views, refurbishments, serialization, batch management, Quality, and financial views) through effective coordination with the assigned departmental focal points and Internal Customers to maintain the workflows.</li>
<li>Flag specific items subject to shelf life in SAP as per user demand and/or manufacturer requirement.</li>
<li>Is responsible for maintaining standard hierarchy for Materials/Services database in SAP for all company s Materials/Services after analysis and assessment of potential duplicates.</li>
<li>Administer, monitor, and support Service Master Database maintenance workflows through effective coordination with owner of Service.</li>
<li>Review Service Master for any duplications.</li>
</ul>
<p>Technical Evaluations:</p>
<ul>
<li>Supervise technical evaluations performed by Materials Integrity Controller.</li>
</ul>
<p>Material Discrepancy Reports (MDR):</p>
<ul>
<li>Supervise MDR review performed, and notifications created by. consolidating reviews of Vendors to establish Vendor Evaluation.</li>
</ul>
<p>Warehousing Support:</p>
<ul>
<li>Provide input and play proactive role in development and implementation of material preservation plan by ensuring items stored in the company s warehouses are preserved in accordance with manufacturer recommendations and/or company s procedures as well as ensuring that resources and material (spare parts) are readily available and properly maintained to mitigate the risk of operational interruption or delays.</li>
</ul>
<p>Quality Inspection and Standardization:</p>
<ul>
<li>Maintain high reliability of Quality of Materials via overseeing the conduct of material inspections and item identifications on goods received to ensure correctness and integrity of materials in a manner that safeguards ORYX GTL assets.</li>
<li>Ensure standardization and classification of materials is performed on an on-going basis to rationalize inventory compliment.<br>Coordinate inspection hold points during RTS.</li>
</ul>
<p>Materials Systems (ERP):</p>
<ul>
<li><br></li></ul><ul>
</ul>