Call Center Jobs in Qatar

<strong>AI Engineer at the QNB Center for Business Innovation – Business Administration– Carnegie Mellon University in Qatar<br><br></strong>Carnegie Mellon University’s department of Business Administration in Qatar is searching for a AI Engineer to join their team. This is an exciting opportunity for someone who thrives in an interesting and challenging work environment. The AI Engineer is the Center's dedicated technical practitioner. Working alongside faculty and the Center's leadership, the engineer designs and builds software that applies artificial intelligence to how business is taught, learned and practiced: interactive learning environments, simulations, decision and analysis tools, and whatever further forms prove useful as the technology and the field continue to converge.<br><br>The QNB Center for Business Innovation is a partnership between CMU-Q and Qatar National Bank, established to advance business learning and readiness in Qatar and the GCC through AI-enhanced education.<br><br><strong>Core Responsibilities Include<br><br></strong><ul><li>Designing and building AI-enabled software for teaching, learning and business education, from an initial concept through to systems in real use</li><li>Working directly with faculty and Center leadership to turn subject expertise and educational goals into specifications that can realistically be built, and advising when an idea should be reshaped or narrowed</li><li>Implementing and maintaining technical standards for the Center’s software in coordination with Computing Services: a single code repository, a shared model-access layer through which AI calls are routed, documentation practice, and interface text held separately from code so that bilingual versions can follow without rebuilding</li><li>Instrumenting software to capture evidence of its effect, and advising colleagues on what can usefully be measured</li><li>Running systems in production: deployment, monitoring, and responsiveness while they are in active use</li><li>Maintaining and improving systems over time, managing the running costs of AI model usage, and handling personal data and credentials to institutional standards</li><li>Following developments in applied AI and advising the Center on where new capabilities can be put to work</li><li>Providing day-to-day technical guidance to student developers and reviewing their work</li><li>Providing technical input to the Center's planning and project assessments</li><li>Developing documentation, guides, and workshops to help use the Center's tools<br><br></li></ul>Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.<br><br><strong>You Should Demonstrate<br><br></strong><ul><li> Interpersonal Skills: Works effectively with individuals across different roles, backgrounds, cultures, and levels of the university. Contributes positively to team goals and relationships.</li><li> Organization and Planning Skills: Demonstrates exceptional organizational skills and the ability to manage multiple responsibilities, deadlines, and competing priorities while maintaining accuracy and quality.</li><li> Problem Solving and Reasoning Skills: Anticipates needs, identifies potential challenges, takes initiative, and seeks appropriate solutions with minimal supervision.</li><li> Communication: Communicates clearly, professionally, and respectfully in person, by telephone, and in writing. Demonstrates strong listening skills and adapts communication to different audiences.</li><li> Collaboration and Teamwork: Demonstrates a genuine commitment to supporting students and creating a positive experience for individuals interacting with the department.</li><li> Adaptability: Remains calm and effective in a fast-paced environment where priorities and circumstances may change quickly.</li><li> Attention to Detail: Produces accurate, thorough, and timely work while recognizing the importance of details in administrative processes.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree in computer science, Software Engineering or a related field.</li><li>At least three years of professional software development experience, including at least one application built on large language models and taken into real use</li><li>Demonstrated ability to build complete, working products rather than prototypes, including front-end web development sufficient to produce interfaces that non-technical users operate unaided</li><li>Practical experience with prompt and agent design, retrieval over documents and structured data, model evaluation, and guardrails for user-facing AI systems</li><li>Deployment and operational competence: hosting, release process, monitoring, and the judgment to keep software running reliably over sustained periods of use</li><li>Sound practice in handling personal data and credentials, including access control and secrets management, and a working understanding of an institution's obligations around personal records</li><li>Ability to build to WCAG 2.1 AA accessibility standards</li><li>Ability to work closely with subject-matter experts who are not technical, translate their goals into a specification, and say clearly and constructively when a proposed design will not achieve what they want</li><li>Disciplined use of version control, code review and documentation, given that what is built must outlive the projects that created it</li></ul><li><br><br></li><strong>Preferred Qualifications<br><br></strong><ul><li> Master's degree preferred</li><li> Experience in educational technology, learning analytics, or building software used in teaching</li><li> Experience monitoring and helping to manage the running cost of large language model workloads, through caching, model selection and routing</li><li> Experience building for concentrated demand, where many users work with a system at the same time: concurrency, provider rate limits, and graceful behavior when an upstream model is slow or unavailable</li><li> Experience instrumenting software to capture usage data, and comfort working with the resulting data</li><li> Experience integrating software with institutional systems, including single sign-on and, ideally, a learning management system through LTI or equivalent</li><li> Experience mentoring junior developers or student staff<br><br></li></ul><strong>Requirements<br><br></strong><ul><li> Successful completion of a pre-employment background check<br><br></li></ul>Interested candidates <strong>must submit</strong> the following documents to be considered for the position:<br><br><ul><li> A cover letter specifying how your qualifications match the job description.</li><li> Curriculum vitae.</li><li> A portfolio, repository or other evidence of software you have built and taken into real use. Where the work is not public, a written description of your specific contribution is acceptable.</li><li> Contact information of two references.<br><br></li></ul><strong>Additional Information<br><br></strong><ul><li> The position, based in Doha, Qatar, will begin with a three-month contract, with the potential to transition to a one-year contract.</li><li> Typical Work Schedule: Sunday-Thursday, 8:30-5:00pm. An alternate work schedule allowing for evening and weekend hours will be required on occasion.<br><br></li></ul><strong>Joining the CMU team opens the door to an array of exceptional benefits.<br><br></strong><strong>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br></strong><strong>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br></strong><strong>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br></strong><strong>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br></strong><strong>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br></strong><strong>Location<br><br></strong>Doha, Qatar<br><br><strong>Job Function<br><br></strong>Software/Applications Development/Engineering<br><br><strong>Position Type<br><br></strong>Staff – Fixed Term (Fixed Term)<br><br><strong>Full Time/Part time<br><br></strong>Full time<br><br><strong>Pay Basis<br><br></strong><strong>More Information<br><br></strong><ul><li>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. </li><li>Click here to view a listing of employee benefits</li><li>Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. </li><li>Statement of Assurance</li></ul>

Job Description<br><br>Reporting To: Project Director / Project Manager<br><br>Job Purpose<br><br>The Commissioning Manager is responsible for planning, coordinating, managing, and executing all commissioning activities associated with a hyperscale data center project. This includes Mechanical, Electrical, Plumbing (MEP), ELV, BMS, and IT infrastructure systems from design review through Integrated Systems Testing (IST), client acceptance, and operational handover.<br><br>The role ensures compliance with project specifications, client standards, industry best practices, and commissioning procedures to deliver a fully operational and resilient facility.<br><br>Qualifications<br><br>Education<br><br>Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, Building Services Engineering, or related discipline.<br><br>Experience<br><br>Minimum 10-15 years of commissioning experience. Minimum 5 years in mission-critical facilities or hyperscale data centers. Direct experience with Microsoft, Google, AWS, Meta, Oracle, or other hyperscale clients is highly desirable. Experience managing large commissioning teams on projects exceeding 20MW IT Load preferred.<br><br>Certifications (Preferred)<br><br>ACG Certified Commissioning Authority (CxA) CCP (Certified Commissioning Professional) Uptime Institute Accredited Tier Designer (ATD) PMP Certification NFPA / Electrical Safety Training / NETA <br><br>Technical Skills<br><br>Data Center Commissioning Integrated Systems Testing (IST) Reliability and Redundancy Validation MEP Systems Testing BMS / EPMS / DCIM Platforms Construction & QA/QC Processes Risk Assessment and Mitigation Commissioning Software Tools Microsoft Office and Project Planning Tools<br><br>Key Competencies<br><br>Leadership & Team Management Stakeholder Management & Client-Facing Experience Problem Solving & Risk Management Technical Decision Making Communication & Presentation Skills Attention to detail Schedule and resource Management<br><br>Success Metrics<br><br>Zero major commissioning incidents. Successful completion of Level 1-5 commissioning process. Achievement of IST and client acceptance milestones. On-time commissioning completion. Smooth operational handover. Compliance with hyperscale client standards and performance requirements. Minimal post-handover operational defects.<br><br>Responsibilities<br><br>Key Responsibilities:<br><br>Develop and execute the project Commissioning Strategy, Commissioning Plan, and turnover roadmap aligned with project milestones and client requirements. Lead commissioning activities across Mechanical, Electrical, ELV, Controls, and mission-critical infrastructure systems from design review through final handover. Review design documents, sequences of operation, and control philosophies to ensure commissionability, reliability, maintainability, and compliance with hyperscale standards. Manage system readiness by verifying completion of construction, QA/QC inspections, ITPs, pre-functional checklists, and punch-list clearance activities. Oversee startup, testing, and commissioning of HVAC, chilled water, fire protection, MV/LV electrical systems, UPS, generators, batteries, and fuel systems. Direct commissioning of BMS, EPMS, DCIM, SCADA, Fire Alarm, Security, Access Control, CCTV, and network infrastructure systems. Plan and lead Functional Performance Testing (FPT) and Integrated Systems Testing (IST), including failure scenarios, utility outages, and redundancy validation (N+1, 2N, and 2N+1). Act as the primary interface with clients, consultants, vendors, and operations teams, managing witness testing, approvals, and operational readiness reviews. Ensure preparation, review, and handover of all commissioning documentation, including test scripts, test reports, O&M manuals, as-built drawings, training records, and final commissioning reports. Maintain the highest standards of safety, quality, and compliance through enforcement of PTW/LOTO procedures and adherence to ASHRAE, NFPA, IEC, Uptime Institute, and client-specific requirements.

Role - SOC L1 Cyber Security Analyst <br>The Level 1 (L1) Cyber Security Analyst is the first line of defense within our 24/7 Security Operations Center (SOC). This role is responsible for the real-time monitoring, analysis, and triage of security alerts to identify and respond to potential cyber threats. The analyst will play a critical role in incident response and initial managed security services, ensuring the continuous security posture of our clients' digital infrastructure.<br>Key Responsibilities<br>1. Security Monitoring and Triage<br>Continuously monitor security alerts and events from various sources, including SIEM (Security Information and Event Management), EDR (Endpoint Detection and Response), IDS/IPS, and other security tools. Analyze and triage security alerts to identify potential security incidents, and determine their legitimacy, severity, and potential impact. Distinguish between false positives and legitimate security threats through initial investigation and log analysis. Categorize and prioritize security incidents based on established procedures and severity levels.<br>2. Incident Response and Initial Containment<br>Serve as the first responder to security incidents, initiating the incident response process according to established playbooks. Execute initial containment actions, such as isolating affected systems or endpoints, to prevent the spread of threats. Gather and preserve forensic data and relevant logs for further investigation by higher-tier analysts. Provide detailed, accurate, and timely documentation of incidents, including a summary of findings and actions taken. Escalate confirmed incidents and more complex investigations to Level 2 (L2) analysts or senior incident response teams as needed.<br>3. Managed Security Services and Device Health<br>Monitor the health and status of security devices and tools, such as firewalls, SIEM, and EDR agents, to ensure they are operating effectively. Perform initial troubleshooting of security device issues and escalate to appropriate engineering teams when necessary. Contribute to the tuning and improvement of security monitoring rules and alerts under supervision. Fully managed security services of client’s customers and ensure Monitoring and Protection of customers against DDoS Attacks. This also includes but not limited to: DDoS protection operation, Software updates, Patching, Health checks, Preventive maintenance and RMA<br>4. Shift Operations and Collaboration<br>Work on a 24/7 rotational shift schedule, including nights, weekends, and holidays, to ensure continuous security coverage. Participate in seamless shift handover processes, providing comprehensive updates to incoming team members. Collaborate effectively with team members and other IT and security departments to ensure a coordinated response to security events.<br>Required Skills and Qualifications<br>Education: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field, or equivalent experience. Experience: 1-3 years of experience in a Security Operations Center (SOC) or a similar cybersecurity role is preferred, with exposure to a Managed Security Service Provider (MSSP) environment being a plus. Certifications (Preferred):Comp TIA Security+ or similar fundamental security certifications. Certified SOC Analyst (CSA) or GIAC Security Essentials (GSEC). Technical Skills:Basic understanding of cybersecurity principles, networking protocols (TCP/IP), and operating systems (Windows, Linux). Experience with SIEM platforms (e.g., Splunk, QRadar, Microsoft Sentinel, Log Rhythm) for log analysis and monitoring. Familiarity with incident response procedures and frameworks. Soft Skills:Strong analytical and problem-solving abilities. Excellent written and verbal communication skills for incident documentation and reporting. High attention to detail and ability to remain focused during routine monitoring. Ability to work effectively under pressure and in a fast-paced, 24/7 environment.

Job Summary We are looking for an experienced Cybersecurity Engineer & Consultant with strong hands-on expertise in Open Text Fortify and application security. The role will be responsible for implementing, configuring, integrating, and supporting Fortify solutions across enterprise environments while providing cybersecurity consulting and professional-services expertise. The ideal candidate will have strong experience in Fortify SAST, SCA, SSC, DAST/Web Inspect, application security testing, vulnerability management, and Dev Sec Ops, along with the ability to work directly with customers and cross-functional technical teams. Key Responsibilities Implement, configure, and support Open Text Fortify application security solutions. Conduct application security assessments using Fortify SAST, SCA, DAST/Web Inspect, and related technologies. Configure and administer Fortify Software Security Center (SSC). Integrate Fortify with enterprise development environments and CI/CD pipelines. Support Dev Sec Ops initiatives by embedding security testing throughout the SDLC. Configure Fortify scanning policies, security rules, application profiles, and security controls. Analyze scan results and perform vulnerability triage, validation, and false-positive analysis. Work with development teams to identify root causes and provide vulnerability remediation guidance. Monitor application security risks and prepare security reports and dashboards. Support Fortify upgrades, migrations, integrations, configuration changes, and troubleshooting. Design and implement application security solutions based on customer requirements. Conduct security assessments, technical workshops, demonstrations, and knowledge-transfer sessions. Develop HLD/LLD, implementation plans, configuration guides, and operational documentation. Collaborate with application development, Dev Ops, infrastructure, SOC, cybersecurity, and project teams. Provide technical consulting throughout implementation, testing, deployment, and post-production support. Identify opportunities to improve application security processes, automation, and Dev Sec Ops maturity. Ensure implemented solutions comply with organizational security standards and application-security best practices. Required Technical Skills Open Text Fortify Fortify SASTFortify SCAFortify Software Security Center (SSC) Fortify DAST / Web Inspect Application Security Vulnerability Assessment & Management SAST / DAST / SCADev Sec Ops Secure SDLCApplication Security Testing Vulnerability Triage & Remediation Security Risk Assessment Security Reporting Security Controls & Policies Cybersecurity Consulting Integration & Dev Ops Skills Jenkins Git Lab CI/CDAzure Dev Ops Git Hub Actions Git CI/CD pipeline security integration REST APIsAutomation and scripting SDLC integration Dev Sec Ops toolchain integration Cybersecurity Skills Application security architecture Vulnerability management Secure coding principles OWASP Top 10Web application security API security Risk assessment and vulnerability prioritization Security remediation and mitigation Threat and security analysis Security testing methodologies Cybersecurity best practices Security governance and compliance awareness Required Experience5+ years of experience in cybersecurity, application security, security engineering, or security consulting. Strong hands-on experience implementing and supporting Open Text Fortify solutions. Experience with Fortify SAST, SCA, SSC, and DAST/Web Inspect. Strong understanding of application security testing and vulnerability management. Experience integrating security tools into CI/CD and Dev Ops environments. Experience working with development and Dev Ops teams to remediate security vulnerabilities. Experience in enterprise application-security environments. Professional Services / Consulting experience is strongly preferred. Strong customer-facing, communication, presentation, and stakeholder-management skills. Ability to independently troubleshoot technical issues and provide security recommendations. Preferred Certifications Open Text Fortify Certification Certified Ethical Hacker (CEH) OSCPCISSPCSSLPGIAC certifications Relevant Dev Sec Ops / Application Security certifications

About Us<br><br>As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.<br><br>Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, a health, and fitness club, and a rooftop pool, ensure a memorable stay<br><br>Inter Continental Doha The City is looking for an Electrician to join our team.<br><br>Your day-to-day<br><br>Maintenance of all M&E and HVAC equipment within the hotel complex with special emphasis on health safety Maintenance and repair works of all mechanical and electrical heating and ventilation equipment, ensuring the on-going safe and efficient running of the hotel Fix mains / domestic single and 3 phase supplied distribution systems and all lighting and in-house power installations / appliances Assist with all emergency services, e.g. fire alarms, lighting, batteries and standby power requirements, inclusive of generators Control systems to M&E related processes e.g. general equipment, televisions, hair dryers, shavers sockets, etc. and all guest and service lifts Prepare sketches or follow blueprints to determine the location of wiring and equipment and ensure conformance to building and safety codes Use a variety of tools and equipment such as power construction equipment, measuring devices, power tools and testing equipment including oscilloscopes, ammeters and test lamps.<br><br>What We Need From You<br><br>Minimum of 2 years of relevant experience. Strong attention to detail and a creative approach to problem-solving. Proven abilities in problem-solving, reasoning, motivation, and training. Flexibility to work nights, weekends, and holidays as needed. Ability to read and interpret basic electrical schematics Hands on electrical control trouble shooting and maintenance Knowledge on local and international codes is an advantage Knowledge on Occupational Safety Hazard regulation is a must <br><br>What We Offer<br><br>In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking “Apply Online”<br><br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br><br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br><br>So, join us and you’ll become part of our ever-growing global family.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

<strong>Overview</strong> <br> <br> <p> <strong>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</strong> </p> <p> </p> <p>The MWR Specialist is responsible for performing the day-to-day operational tasks for any one of the following functional areas: Housekeeping/Custodial, Community Activities Centers (CAC), Linen Exchange, Fitness Center, Lounger operations, and Media Center. Services provided include but are not limited to; serving any alcoholic beverages, customer service, media support, linen exchange, custodial services, fitness front desk support, event planning and executing, basic facility &amp; equipment maintenance, games, and other supporting activities as specified in the Performance Work Statement. The MWR Specialist reports to the assigned Dept. Manager.</p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Provides excellent customer service and performs related tasks in functional areas of Recreational Services, Fitness Centers, Lounge Operation, Linen exchange, Housekeeping / custodial.</li> <li>Shall be courteous to customers and able to identify and verbally communicate all items in English.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for completing all assigned Vectrus and Government required training courses.</li> <li>Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools).</li> <li>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</li> <li>Performs other duties as assigned.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Qualifications</strong> </p> <ul> <li>High school diploma or equivalent.</li> <li>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License.</li> <li>Must be approved by host country vetting process.</li> <li>Must be able to read, write, speak and understand English fluently</li> <li>Must be able to pass employment requirements that include medical, dental, drug testing, background checks.</li> </ul> <p> <strong>Clearance:</strong> </p> <ul> <li>Must have at the time of offer and maintain a valid U. S. SECRET or Interim Secret Security Clearance.</li> </ul> <p> <strong>Experience</strong> </p> <ul> <li>Minimum of one year of experience working in customer service with retail, hotel front desk operations and/or restaurant experience</li> </ul> <p> <strong>Skills</strong> </p> <ul> <li>Good communication, teamwork, decision making, and customer service skills.</li> <li>Capable of operating audio and visual equipment.</li> </ul> <p> <strong>Working Environment</strong> </p> <ul> <li>Work will be primarily indoors but may also be outdoors to support various events. </li> <li>Exposure to heat, cold, dust, noise, chemicals may occur. </li> <li>Overtime and shift work may be required depending on contractual needs. </li> <li>Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. </li> <li>Task specific work environment training will be provided as required. </li> <li>Must be prepared to function in a wartime environment to support U.S. interests. </li> <li>100% Overseas Assignment.</li> </ul> At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #LI-RB1

<p>The Doha Institute for Graduate Studies (DI) is an independent and non-profit institution dedicated to developing knowledge and skills in various fields of social sciences, humanities, and public administration, business administration, and policy studies. DI seeks to contribute to the advancement of Arab societies through its commitment to academic excellence, research, and community engagement. Established in 2015, DI has quickly become a leading center for graduate studies in the region, attracting students and faculty from diverse backgrounds.</p>

<p><strong>Role Overview:</strong></p><p>The role focuses on hands-on engineering, administration, and management of enterprise network and cloud security solutions, with primary ownership of Microsoft Entra ID, Microsoft Defender XDR, and email and endpoint encryption.</p><p>The position requires strong technical expertise across network security, cloud security, identity management, endpoint protection, and enterprise security technologies, with the ability to independently implement and manage security solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Independently implement, configure, and administer Microsoft Entra ID, Microsoft Defender XDR, email encryption, and endpoint encryption.</li><li>Manage and secure Microsoft 365, Exchange Online/on-premises, SharePoint, and hybrid Active Directory environments.</li><li>Administer and conduct configuration reviews of NDR, DLP, PAM, PAW, WAF, SASE, and database security solutions.</li><li>Perform security hardening of Microsoft and Oracle applications, Windows and Linux operating systems.</li><li>Implement secure network configurations aligned with CIS benchmarks and NIA QCF 2022 standards.</li><li>Conduct security assessments, configuration reviews, and risk evaluations.</li><li>Drive security implementation initiatives and remediation of internal and external audit findings, including NCSA.</li><li>Provide technical security advisory and support security solution evaluation and vendor selection.</li><li>Coordinate with service providers and manage security implementation projects.</li><li>Support datacenter and client-site requirements, including on-call incident support when required.</li></ul><p><br></p><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>8–10 years of hands-on experience in network and cloud security engineering.</li><li>Strong expertise in Microsoft Entra ID, Defender XDR, and email/endpoint encryption.</li><li>Ability to independently configure, administer, and manage security platforms without vendor dependency.</li><li>Hands-on experience with NDR, DLP, PAM, PAW, WAF, SASE, and database security technologies.</li><li>Strong knowledge of network security architecture, security hardening, and enterprise infrastructure.</li><li>Experience securing Microsoft and Oracle applications, Windows/Linux environments, and hybrid infrastructure.</li><li>Exposure to cybersecurity audits, risk assessments, and compliance remediation.</li></ul><p><br></p><p><strong>Required Certifications:</strong></p><ul><li>Microsoft SC-300, SC-200, SC-100, AZ-500</li><li>CISSP</li><li>NDR – Vectra, Darktrace, or ExtraHop</li><li>DLP – Microsoft Purview or Symantec/Broadcom</li><li>PAM – CyberArk or BeyondTrust</li><li>WAF – F5, Imperva, or Cloudflare</li><li>SASE – Zscaler or Palo Alto Prisma</li><li>Database Security – Oracle or Imperva</li></ul><p><em>Certifications must be current. Equivalent recognized certifications may be considered, subject to approval. CISM, CCSP, and CEH are preferred.</em></p><p><br></p><p><strong>Additional Requirement:</strong> Willingness to travel to datacenter/client locations and provide on-call support as required.</p>

Primary Purpose Of The Job<br><br>Provide professional advice, expertise and practical assistance to OV organization<br><br>in managing OV Manpower Call-Off Contract, new tendering / contractual matters (if any)<br><br>from inception of tender scope preparation until closeout of contracts.<br><br>Required Experience And Skills<br><br>15 years multi-disciplinary experience, including 10 years in an oil & gas industry<br><br>or with major industrial structures in the preparation/evaluation/negotiation of<br><br>tenders/contracts of large scale contracts with complexity and diversity.<br><br>Educational Qualifications<br><br>BSc in Engineering Discipline or Quantity Surveying. A postgraduate qualification<br><br>in Contract Management or Project Management desirable.

<p><strong>VAS Operations & Support Engineer</strong> Location: Doha, Qatar Experience: 3–5 Years Employment Type: Full-Time<br></p><p>Job Summary</p><p>We are looking for a <strong>VAS Operations & Support Engineer</strong> to manage, monitor, maintain, and troubleshoot telecom VAS platforms in a production environment. The role involves incident resolution, preventive maintenance, service monitoring, automation, and coordination with vendors and technical teams.</p><p>Key Responsibilities</p><ul><li><p>Monitor and support <strong>telecom VAS platforms</strong> and production services.</p></li><li><p>Troubleshoot application, server, database, API, messaging, and connectivity issues.</p></li><li><p>Handle <strong>incident, problem, and change management</strong> activities.</p></li><li><p>Perform health checks, preventive maintenance, KPI/alarm monitoring, and service verification.</p></li><li><p>Support <strong>HA/DR, backup/restore, and service availability</strong> activities.</p></li><li><p>Develop automation scripts using <strong>Python, Shell/Bash, SQL, or REST APIs</strong>.</p></li><li><p>Work with vendors, NOC, IT, Network, Security, and other technical teams.</p></li><li><p>Maintain technical documentation, SOPs, MOPs, and troubleshooting guides.</p></li><li><p>Support after-hours/on-call activities when required.</p></li></ul><p>Required Skills</p><ul><li><p>3–5 years of experience in <strong>Telecom VAS / Application Operations / Production Support / O&M</strong>.</p></li><li><p>Strong hands-on troubleshooting experience.</p></li><li><p>Good knowledge of <strong>Linux/Unix, SQL, TCP/IP, REST APIs, JSON/XML</strong>.</p></li><li><p>Experience with <strong>Python and/or Shell/Bash scripting</strong>.</p></li><li><p>Experience in monitoring and incident/problem management.</p></li><li><p>Exposure to <strong>SMSC/SMPP, Messaging, eSIM, Device Management, or VAS platforms</strong> is preferred.</p></li><li><p>Knowledge of <strong>HA/DR, Kubernetes, Cloud, DevOps, or AI/AIOps</strong> is an advantage.</p></li><li><p>Bachelor's degree in <strong>Computer Science, IT, Computer/Telecom Engineering</strong>, or equivalent.</p></li></ul><p>Ideal Candidate</p><p>A hands-on <strong>Telecom VAS / Production Support Engineer</strong> with strong troubleshooting and operations experience, who can work across multiple platforms and automate repetitive operational activities.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>3–5 years of experience in <strong>Telecom VAS / Production Support / O&M</strong>.</p></li><li><p>Strong hands-on experience in <strong>VAS platform operations, monitoring, and troubleshooting</strong>.</p></li><li><p>Good knowledge of <strong>Linux/Unix, SQL, TCP/IP, REST APIs, and scripting</strong>.</p></li><li><p>Experience with <strong>Python/Shell scripting and operational automation</strong>.</p></li><li><p>Exposure to <strong>SMSC/SMPP, Messaging, eSIM, Device Management, or similar VAS platforms</strong>.</p></li><li><p>Strong incident, problem, change management, and RCA experience.</p></li><li><p>Good communication and coordination skills with <strong>NOC, IT, Network, Security, and vendors</strong>.</p></li><li><p>Willingness to support <strong>on-call/after-hours production incidents</strong>.</p></li><li><p>Exposure to <strong>Cloud, Kubernetes, DevOps, or AI/AIOps</strong> will be an advantage.</p></li></ol>

Primary Purpose Of The Job<br><br>Provide professional advice, expertise and practical assistance to OV organization<br><br>in managing OV Manpower Call-Off Contract, new tendering / contractual matters (if any)<br><br>from inception of tender scope preparation until closeout of contracts.<br><br>Required Experience And Skills<br><br>15 years multi-disciplinary experience, including 10 years in an oil & gas industry<br><br>or with major industrial structures in the preparation/evaluation/negotiation of<br><br>tenders/contracts of large scale contracts with complexity and diversity.<br><br>Educational Qualifications<br><br>BSc in Engineering Discipline or Quantity Surveying. A postgraduate qualification<br><br>in Contract Management or Project Management desirable.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>Responsible for assessing patients' health and discuss which type of anaesthetic is suitable for them. To providing anaesthesia to patients for operations and procedures.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Administer anesthetics and analgesics for pain management prior to, during, or after surgery.</p><br> <p>Monitor patient before, during, and after anesthesia and counteract adverse reactions or complications.</p><br> <p>Record type and amount of anesthesia and patient condition throughout procedure.</p><br> <p>Provide and maintain life support and airway management and help prepare patients for emergency surgery.</p><br> <p>Administer anesthetic or sedation during medical procedures, using local, intravenous, spinal, or caudal methods.</p><br> <p>Examine patient, obtain medical history, and use diagnostic tests to determine risk during surgical, obstetrical, and other medical procedures.</p><br> <p>Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</p><br> <p>Analyzing information and evaluating results to choose the best solution and solve problems.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Keeping up-to-date technically and applying new knowledge to your job.</p><br> <p>Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p><br> <p>Actively participate in the planning and implementation of the department development plans and the different manpower training programs for the medical, technical and nursing staff in his/her area of expertise.&nbsp;</p><br> <p>Participates in scheduling of on-call duties and provides on-call services.&nbsp;</p><br> <p>Participates in the assessment and updating of drug, medical supply and equipment needs.</p><br> <p>Adheres to policies, guidelines, plans and programs of the organization.</p><br> <p>Performs other duties as assigned/directed by the Head of the department.</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>• Current and in a good standing Medical License to practice in country of residence.Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities including symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Good hand-eye coordination and manual dexterity.Perfect vision and visuospatial awareness.The ability to work well alone and within a team.</p><br> <p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>5 years of experience in the similar role</p><br> <p>2 years in GCC (preferred)</p><br> <br><br><u><b>Competencies</b></u> <br>Drive Cost Optimization<br>Leadership<br>Build High-Performing Teams<br>Quality<br>Speed of Execution<br>Resilience<br>Build Process and Systems<br>Agility<br>Provide Direction<br>Anesthesia Drug Preparation and Administration L4<br>Anesthesia Plan Development L4<br>Pain Assessment and Management Techniques&nbsp;L4<br>Good Medical Practice L4<br>Patient Safety and Risk Management L4<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Doctoral degree<br>Bachelor's Degree in Doctor of Medicine<br><br><br><br> </div>

<p>Syntys is a leading digital infrastructure platform specializing in the design, development, and operation of carrier-neutral data centers across the Middle East and North Africa (MENA). With an established and expanding network of facilities across strategic markets, Syntys delivers secure, resilient, and scalable infrastructure for hyperscalers, AI clusters, and wholesale colocation providers. Through purpose-built facilities and build-to-suit solutions, Syntys supports the growing demand for cloud, AI, and advanced computing infrastructure, enabling the continued growth of the digital economy.</p><p><br></p><p>The Chief Operating Officer (COO) at Syntys is a key member of the executive leadership team, responsible for overseeing and optimizing day-to-day operations across headquarters and all markets. The role provides strategic and operational leadership to ensure efficient, scalable, and high-quality operations supporting Syntys’ ambitious growth in the data center and digital infrastructure sector.</p><p><br></p><p>The COO oversees HQ and Market Operations, IT, Procurement, Environmental Health &amp; Safety (EHS), and Sustainability, ensuring operational excellence, risk management, and effective support for hyperscalers, wholesale colocation providers, and strategic partners. The role plays a critical part in building the operational foundation required to meet world-class standards for reliability, efficiency, and sustainability.</p><p><br></p><p><strong>ROLE ACCOUNTABILITIES</strong></p><p><br></p><p><strong>Operational Leadership &amp; Excellence</strong></p><ul><li>Lead the design, implementation, and continuous improvement of operational processes across HQ and Market operations to ensure efficiency, scalability, and service excellence.</li><li>Establish and oversee operational standards, KPIs, and governance frameworks to ensure consistency and alignment across all Syntys locations.</li><li>Ensure operational readiness, service quality, and risk management across all data center operations.</li><li>Collaborate with Country Managers and OpCos to drive operational alignment and excellence in all markets.</li></ul><p><br></p><p><strong>IT &amp; Technology Operations</strong></p><ul><li>Oversee the Group’s IT function, ensuring robust, secure, and scalable IT infrastructure and services to support business needs.</li><li>Lead the development and implementation of digital transformation initiatives that enhance operational efficiency, automation, and business resilience.</li><li>Ensure cybersecurity, data protection, and IT risk management are fully integrated into operations.</li><li>Collaborate with other leaders to ensure technology investments support operational and commercial objectives.</li></ul><p><br></p><p><strong>Procurement &amp; Supply Chain Management</strong></p><ul><li>Lead the Group Procurement function to ensure efficient, transparent, and cost-effective sourcing of goods and services.</li><li>Develop and implement procurement strategies to support operational needs, vendor performance, and supply chain resilience.</li><li>Oversee strategic supplier relationships and contract negotiations to ensure value for money and alignment with project timelines.</li><li>Ensure compliance with procurement policies, regulatory requirements, and ethical standards.</li></ul><p><br></p><p><strong>Environmental Health &amp; Safety (EHS) &amp; Risk Management</strong></p><ul><li>Establish and enforce EHS standards, policies, and programs to ensure a safe, compliant, and risk-aware working environment across all operations.</li><li>Drive a culture of safety excellence and regulatory compliance across all Syntys sites.</li><li>Lead incident prevention, reporting, and response initiatives to minimize operational disruptions and ensure employee well-being.</li><li>Ensure robust risk management practices are embedded in all operational activities.</li></ul><p><br></p><p><strong>Sustainability &amp; Environmental Responsibility</strong></p><ul><li>Lead the development and implementation of sustainability strategies that align with Syntys’ environmental, social, and governance (ESG) commitments.</li><li>Drive operational initiatives to reduce environmental impact, improve energy efficiency, and promote sustainable power strategies within Syntys operations.</li><li>Collaborate with the CEO, Commercial, and Engineering teams to integrate sustainability into operational and infrastructure planning.</li><li>Represent Syntys in sustainability-related forums and with external stakeholders.</li></ul><p><br></p><p><strong>Leadership &amp; Team Development</strong></p><ul><li>Build, lead, and develop high-performing operational teams across HQ and Markets, fostering a culture of collaboration, accountability, and operational excellence.</li><li>Set clear performance expectations, KPIs, and development plans for operational leaders and teams.</li><li>Ensure effective succession planning and leadership development within the operations function.</li></ul><p><br></p><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with Commercial, Engineering, Finance, HR, and Legal teams to ensure operational alignment with strategic business objectives.</li><li>Support Commercial teams in translating client requirements, especially from hyperscalers, into operational deliverables.</li><li>Collaborate on infrastructure development plans to ensure operational readiness and sustainability integration.</li></ul><p><br></p><p><strong>EXPERIENCE AND QUALIFICATIONS</strong></p><p><br></p><ul><li>Minimum 15 years of progressive leadership experience in data center operations, infrastructure, or technology-driven environments.</li><li>Proven experience managing hyperscaler operations, client requirements, and critical infrastructure.</li><li>Strong background in IT operations, procurement, supplier management, and EHS.</li><li>Demonstrated success in leading sustainability initiatives within an operational environment.</li><li>Bachelor’s degree in Engineering, Operations, Business, IT, or a related field (required).</li><li>Master’s degree in Business Administration, Operations Management, or equivalent (preferred).</li><li>Fluent in English; Arabic language capability preferred.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Us</strong></p><br><p>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.</p><br><p>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><br><p>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><br><p>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach &amp; Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.</p><br><p>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.</p><br><p><strong>Your Day to Day</strong></p><br><p>As a Room Attendant, you will be responsible for maintaining the cleanliness and orderliness of your area/s of responsibility in accordance to the set standards.</p><br><p><strong>What We Need From You</strong></p><br><ul><li>Ideally, you'll have some or all of the following competencies and experience we're looking for:</li><li>Similar experience in a luxury hotel and/or resort</li><li>Strong communication skills</li><li>Additional language is an added advantage</li><li>Strong organizational skills</li><li>Ability to work in a fast-paced environment</li><li><p>Ability to multitask</p><br></li></ul><p><strong>What We Offer</strong></p><br><p>We’ll reward all your hard work with competitive salary and benefits.</p><br><p>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p><br><p>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p><br><br> </div>

<strong>Company Description</strong> Vet Point Qatar Veterinary Care Center is a modern clinic in Doha, Qatar, providing professional, comprehensive, and compassionate healthcare for pets. The experienced veterinary team cares for dogs, cats, birds, rabbits, and exotic pets using advanced diagnostic equipment and specialized facilities. The clinic is ISO certified in quality management, occupational health and safety, and environmental management, demonstrating its commitment to international standards. Services include consultations, preventive care, surgery, diagnostics, grooming, and boarding, all focused on accurate diagnosis, effective treatment, and personalized care. Vet Point is dedicated to continuous improvement, patient safety, responsible veterinary practices, and building lasting relationships with pets and their families.<br><strong>Role Description</strong> The Animal Groomer role at Vet Point Qatar Veterinary Care Center is an on-site position based in Doha, Qatar. The Animal Groomer is responsible for providing safe and high-quality grooming services for dogs, cats, and other small pets, including bathing, brushing, trimming, nail clipping, ear cleaning, and basic coat care. Day-to-day tasks include assessing each pet’s grooming needs, handling animals gently and confidently, maintaining grooming equipment and hygiene standards, and following clinic protocols for animal welfare and safety. The role also involves communicating with pet caregivers about grooming options, skin or coat concerns, and post-grooming care, while coordinating with the veterinary team when health issues are observed. The Animal Groomer contributes to a clean, organized grooming area and supports a welcoming, professional environment for clients and their pets.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong Animal Care and Animal Welfare skills, with the ability to handle pets safely, calmly, and respectfully.</li><li>Candidates should possess practical Pet Care skills, including bathing, brushing, trimming, nail and ear care, and basic coat maintenance.</li><li>Candidates should possess effective Communication and Customer Service skills to interact clearly and professionally with pet caregivers and team members.</li><li>Previous experience as a pet or animal groomer in a clinic, salon, or similar environment is highly beneficial.</li><li>Knowledge of common skin, coat, and basic health issues in companion animals, with the ability to recognize signs that require veterinary attention.</li><li>Ability to work on-site in Doha, Qatar, maintain high hygiene standards, follow safety protocols, and contribute positively to a team-oriented environment.</li><li>Relevant training or certification in pet grooming or animal care is an advantage; basic English language skills are preferred, with additional languages considered a plus.</li></ul>

<strong>Job Qualifications<br><br></strong><ul><li> International certification in Massage Therapy, Spa Therapy, Beauty Therapy, Physical Therapy, or a related field</li><li> Minimum 2 years of experience in a luxury spa, wellness center, or hospitality environment</li><li> Strong knowledge of spa treatments, wellness therapies, and guest care</li><li> Excellent communication and interpersonal skills</li><li> Professional appearance and grooming standards</li><li> Ability to work flexible shifts, including weekends and public holidays<br><br></li></ul>Key Responsibilities<br><br><ul><li>Operational</li><li> Deliver spa treatments and therapies in accordance with established standards and treatment protocols</li><li> Ensure treatment rooms are prepared, clean, and fully stocked before and after each treatment</li><li> Maintain the highest levels of hygiene, cleanliness, and presentation throughout the spa facilities</li><li> Accurately complete treatment records and guest consultation forms</li><li> Promote spa services, treatments, retail products, and wellness programs</li><li> Ensure all equipment and supplies are maintained and reported when repairs or replacements are required</li><li> Support the daily operation of the Spa, Fitness Centre, Reception, and Retail areas as required</li><li> Stay up to date with industry trends, treatment techniques, and product knowledge</li><li>Guest Service</li><li> Deliver personalized, professional, and memorable experiences to all guests</li><li> Conduct guest consultations to understand individual needs and recommend suitable treatments</li><li> Handle guest requests, inquiries, and concerns promptly and professionally</li><li> Maintain accurate guest history records and treatment preferences</li><li> Build strong relationships with guests and encourage repeat visits through exceptional service</li><li>Administration</li><li> Maintain accurate treatment records, appointment schedules, and operational documentation</li><li> Follow all departmental policies, procedures, and standard operating guidelines</li><li> Participate in departmental meetings, training sessions, and briefings as required</li><li> Assist with inventory control and stock management of treatment supplies and retail products</li><li>Health, Safety &amp; Financial</li><li> Follow all hotel and spa health, safety, hygiene, and emergency procedures</li><li> Ensure equipment is used safely and maintained in good working condition</li><li> Support cost control initiatives through proper use of products, equipment, and supplies</li><li> Ensure services are charged and recorded accurately according to hotel procedures</li><li>People &amp; Culture</li><li> Foster positive working relationships with colleagues across all departments</li><li> Support The Chedi Katara's Values, culture, and service philosophy</li><li> Maintain professional grooming, conduct, and appearance standards at all times</li><li> Participate in training, cross-exposure opportunities, and professional development activities</li><li>Other Duties</li><li> Attend all required meetings and training sessions</li><li> Remain cross-trained in relevant Spa operations and services</li><li> Carry out any other reasonable duties and responsibilities as assigned by management<br><br></li></ul>Acknowledgement

<p><strong> UX Designer </strong></p><p><strong> Doha</strong></p><p><strong>⏳ 12-month contract - with extensions </strong></p><p><strong>️ Arabic speakers required</strong></p><p><br></p><p>We’re looking for an experienced <strong>Senior UX Designer</strong> to join a high-performing digital experience and innovation team, working on complex transformation programmes for some of the region’s leading organisations.</p><p><br></p><p>This is a <strong>consultative, client-facing UX role</strong> for someone who can take ownership of the entire design journey, from understanding the initial problem and conducting research through to prototyping, testing, validation and delivery. You’ll work closely with senior stakeholders, product teams and fellow designers, acting as a <strong>trusted UX advisor</strong> while helping shape the standards and best practices of a growing UX Centre of Excellence.</p><p><br></p><p>What You’ll Be Doing</p><ul><li>Lead <strong>end-to-end UX engagements</strong>, covering discovery, research, journey mapping, interaction design, prototyping, testing and validation.</li><li>Plan, facilitate and synthesise <strong>user research and usability testing</strong>, translating insights into clear design decisions.</li><li>Conduct <strong>UX Expert Reviews and Heuristic Evaluations</strong>, identifying usability issues and providing practical, evidence-based recommendations.</li><li>Translate complex <strong>business requirements and user needs</strong> into intuitive, user-centred experiences.</li><li>Facilitate discovery and design workshops with senior clients and stakeholders.</li><li>Establish and apply <strong>UX frameworks, methodologies, standards and best practices</strong> across the wider design function.</li><li>Champion <strong>accessibility, inclusive design and evidence-based UX practices</strong>.</li><li>Partner with multidisciplinary teams across digital, technology, product and transformation.</li><li>Mentor other designers and contribute to the continued development of the <strong>UX Centre of Excellence</strong>.</li><li>Produce thought leadership, case studies, UX playbooks and content for internal and external design publications.</li></ul><p><br></p><p>What We’re Looking For</p><p>You’ll be an experienced UX practitioner with a strong portfolio demonstrating your ability to take <strong>complex digital products and services from discovery through to delivery</strong>.</p><p>You should be comfortable moving between hands-on UX work and senior stakeholder conversations, with experience across areas such as:</p><p><strong>User Research • Usability Testing • Journey Mapping • Interaction Design • Prototyping • Heuristic Evaluation • UX Strategy • Workshop Facilitation • Accessibility • Inclusive Design • Design Thinking • Stakeholder Management</strong></p><p>You’ll need excellent communication and presentation skills, with the confidence to <strong>challenge assumptions, defend design decisions with evidence and advise senior stakeholders</strong>.</p><p>Previous experience within a <strong>consultancy, digital agency, innovation lab or complex enterprise environment</strong> would be particularly valuable.</p><p><br></p><p>Why This Opportunity?</p><p>This is an opportunity to work within a major global professional services environment on <strong>high-profile digital transformation and experience-design programmes across the Middle East</strong>.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Provide advanced diagnostics and troubleshooting at system, application, and infrastructure levels.</span><br></p><br><p><span>•</span><span> Perform root-cause analysis for major and recurring incidents and implement permanent corrective solutions.</span><br></p><br><p><span>•</span><span> Open, manage, and coordinate OEM back-to-back support cases while ensuring compliance with applicable ticketing and SLA timelines.</span><br></p><br><p><span>•</span><span> Manage system configuration, firmware, and software maintenance, including coordination of manufacturer releases and upgrades.</span><br></p><br><p><span>•</span><span> Maintain system design documents, SOPs, technical documentation, and knowledge-base information.</span><br></p><br><p><span>•</span><span> Provide technical assessment and recommendations to the Change Advisory Board for proposed system changes.</span><br></p><br><p><span>•</span><span> Maintain desktops, TOC video walls, processors, displays, and associated AV equipment.</span><br></p><br><p><span>•</span><span> Prioritize faults affecting the Terminal Operations Centre and perform AV calibration where required.</span><br></p><br><br><span>Requirements</span><p><span>Desktop support certification such as CompTIA, Microsoft, or equivalent.</span><br></p><br><p><span>•</span><span> ITIL Foundation certification and Barco, Extron, or equivalent AV/video-wall training.</span><br></p><br><p><span>•</span><span>*</span><b><b>Minimum 4 years</b></b><span>*</span><span> of hands-on experience supporting the relevant systems in a comparable environment.</span><br></p><br><p><span>•</span><span> Strong knowledge of desktop infrastructure, video-wall systems, processors, displays, firmware, and software maintenance.</span><br></p><br><p><span>•</span><span> Strong diagnostic, troubleshooting, and root-cause-analysis skills.</span><br></p><br><p><span>•</span><span> Experience coordinating with OEMs and managing technical escalations.</span><br></p><br><p><span>•</span><span> Good documentation, knowledge-transfer, and mentoring capability.</span><br></p><br><br> </div>

Syntys is a leading data center provider specializing in the design, construction, and management of data centers, catering to hyperscalers, AI infrastructure, and colocation wholesale providers across the MENA region. With a presence in more countries than any other provider in the region, Syntys is committed to delivering scalable, secure, and efficient digital infrastructure solutions. Our offerings include colocation and built-to-suit facilities, meticulously tailored to meet the growing demands of the industry. In this capacity, Syntys plays a pivotal role in supporting the region’s economic growth by fostering innovation and attracting investment in the digital economy.<br>The Site Selection & Expansion Senior Manager is responsible for identifying, evaluating, securing, and enabling hyperscale-ready data center sites across assigned markets within the MENA region. Reporting to the Vice President – Infrastructure & Site Selection, the role owns the complete technical site selection lifecycle, from market screening and site origination through technical due diligence, utility engagement, permitting strategy, infrastructure planning, land acquisition support, and development readiness.<br>The position is responsible for evaluating power availability, transmission infrastructure, fiber connectivity, water availability, environmental constraints, planning regulations, and constructability to deliver investment-grade sites capable of supporting hyperscale, AI, cloud and wholesale colocation developments.<br>Working closely with utilities, transmission companies, telecom operators, planning authorities, government entities, landowners, consultants, hyperscalers, and internal engineering teams, the role ensures each site meets Syntys' technical, commercial, and operational requirements.<br>ROLE ACCOUNTABILITIES<br>Identify, screen, and shortlist potential sites within assigned markets, including greenfield land identification, brownfield redevelopment, and existing facility due diligence. Develop long-term market expansion strategies based on hyperscaler demand, cloud availability zones, latency requirements, AI infrastructure growth and regional digital infrastructure strategies. Identify greenfield, brownfield, powered shell and redevelopment opportunities suitable for hyperscale developments. Develop and maintain an active land bank aligned with forecast demand and expansion roadmap. Maintain relationships with developers, investment funds, industrial zones, government agencies and real estate partners to secure off-market opportunities. Carry out technical and commercial assessments of target sites covering zoning, environmental, access, and infrastructure readiness, and prepare findings for the VP’s go/no-go decisions. Score and rank shortlisted sites based on utility proximity, power and fiber availability, expansion potential, and regulatory ease, and present recommendations to the VP. Prepare early modular/hybrid concept designs and tests fit for shortlisted sites in assigned markets, following the VP-approved design playbook. Run day-to-day coordination with government bodies, utility providers, and telecom operators within assigned markets to secure pre-approvals, grid connections, and fiber access. Build infrastructure feasibility reports and cost models for assigned sites for the VP and executive go/no-go decisions. Run negotiations with landowners, developers, and real estate agents on acquisitions, JV structures, or long-term leases within assigned markets, bringing terms to the VP for approval. Oversee due diligence and legal review for assigned markets in coordination with internal legal teams. Prepare site-level inputs for hyperscaler SOQs (Statements of Qualification), technical compliance, service level agreements (SLAs), and regional forecasts for assigned markets. Align regional site strategy with hyperscaler location priorities, latency requirements, and expansion targets, in partnership with the VP. Apply the “Syntys Design Playbook” within assigned markets to drive site selection alignment with modularity, cost efficiency, energy sustainability, and hyperscaler readiness and ensure new sites conform to company standards and future-proof engineering practices. Work closely with cross-functional teams, engineering, legal, commercial, and operations to align site development with company-wide priorities and execution plans. Manage and coach a small team of site selection specialists/analysts in their markets, reviewing their work and providing day-to-day directions, setting clear objectives, monitor performance, and provide regular feedback to ensure team goals align with business outcomes. Assess constructability and phasing strategies for multi-building campus developments and evaluate site suitability against Syntys Design Playbook and hyperscaler design standards. Lead technical engagement with transmission and distribution utilities.<br>EXPERIENCE AND QUALIFICATIONS<br>Minimum 10+ years of progressive experience in site selection, infrastructure planning, and land development. At least 3 years in a senior management role handling infrastructure and land strategy in data centers, industrial parks, or hyperscale environments. Strong experience working with government bodies, utilities, telecom operators, and environmental agencies in the MENA region. Experience engaging directly with transmission utilities, power authorities, and telecom providers. Experience in permitting industrial or mission-critical developments. Proven track record in delivering land deals, utility enablement, and permitting in fast-paced, growth-driven environments. Experience engaging directly with hyperscalers and wholesale clients is highly preferred. Bachelor's degree in Engineering, Urban Planning, Real Estate, Architecture, or a related field. Master's degree in Infrastructure Planning, Real Estate Development, MBA, or Engineering Management is preferred. Fluent in English; Arabic language capability is preferred.

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