Area Manager Jobs in Qatar in Qatar 2026

Full Time LinkedIn

Manager Customer Relationship Management

On-site - Qatar - Doha 13 August 2026

Accounting, Finance & Banking

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent is primarily responsible for managing the relationships with a minimum of 250 QNB First account holders including the timely provision of excellent banking services and products to the referenced segment with the objective to maximize volumes, revenues and profits. The incumbent is also charged with providing efficient, friendly and quality service to QNB First customers with the acceptance of working in shifts that are either morning plus evening or together within the approved timing as per the banks policies. Essential Duties & Responsibilities By Dimensions Shareholder & Financial:Increase sales volume and profitability and ensure that each QNB First customer is having at least 1 asset products and 1 liability products per customer, and to achieve or exceed yearly set targets and goals, primarily customer acquisitions & general deposits and investments (AUM). Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes. Implements KPI’s and best practices for Manager, Customer Relationship Management QNB First Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External):Ensures high customer standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB. Arranging to visit QNB First customers at their location to complete their requested service. Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers. Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign Conducting a minimum of 10 calls per day for QNB First non-visiting customers to obtain their satisfaction on QNB and their plans to visit or future products/services. Provide “service excellence” for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers. Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges. Provide information about suitable products and services offered by the Group and identify cross selling opportunities. Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. Liaise with Treasury team to achieve investment/ Treasury targets for customer acquisition and service delivery. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Acceptance of working in shifts that are either morning plus evening or together within the approved timing as per the banks policies Ensure that enough customer enquiries are being translated into bookings to meet the targeted numbers in the plan Work with the QNB First Team leader and other managers to identify gaps in the QNB First service Work with the QNB First Team Leader to solve problems that might arise from complaints and difficulties in customer communication Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality. Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Maintain QNB First customer’s personal information data and enquiry list under-control using tracking system(s). Maintain QNB First customer service area files, database, records, registers and logs under control. Work closely with the branch team, to provide information and act as a liaison to all other customer needs related to QNB First. Provides authorization requests and downloads as necessary to ensure smooth running of the daily work and to be updated on a regular basis. Prepare weekly reports on weekly Fixed Deposits losses or gained within their branch - Refer to QNB First Team Leader for any unresolved queries on transactions handled Learning & Knowledge:Possess working knowledge of branch customer relationship management to carry out duties and responsibilities. Develop investment skills to an Advisory status. Identify related areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Education And Experience Requirements Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), At least 6 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations Note: you will be required to attach the following: Resume/CVPassport QIDEducation Certificate Birth Certificate

Full Time Bayt

Entertainment Operations Manager

On-site - Qatar - Doha 11 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The Entertainment Operations Manager manages the organization's strategic vision and mission into operational objectives whilst implementing and managing the overall long-term business success strategy. This role leads to evaluating operational effectiveness and establishes systems and procedures for maintaining high standards of operations to ensure that the brands are performing at their optimal level at all times. The key success of the role lies in brand positioning as well as exceptional customer service delivery. Job Responsibilities 1 Develop programs and initiatives to ensure operational excellence, high employee engagement, and service improvement are achieved. Provide strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus. Participate in annual strategic planning and budgeting process to develop plans in support of business development and global corporate initiatives. Drive innovative solutions with partners and key stakeholders aligned to business and customer outcomes. Establish and continuously enhance programs and initiatives through benchmarking in Entertainment/Lifestyle industry to leverage our current capabilities. Formulate and recommend policies and programs that guide the organization in maintaining and improving its competitive position and the profitability of the operation. Develop and execute creative promotions and ways to make each facility more productive by proactively working to drive revenue for the organization. Establish and implement operational plans that drive best practices with a focus on outcomes for our customers. Develop and implement Key Performance Indicators through management of core processes and driving continuous improvement through efficient use of the organization's resources. Identify projects related to operations, consistent with the organization’s goals and objectives, and necessary to maintain the organization's competitiveness in the marketplace. Promote a safe and pleasant work environment for all employees and guests by ensuring compliance with all Park and Corporate policies and procedures by strengthening the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity. Document existing client journey and create a plan for improvement resulting in improved retention and more efficient, predictable service outcomes. Drive initiatives regarding improvements to existing tools and processes and provide feedback on new practices and procedures to exceed services and customer requirements. Develop and implements operational excellence both externally and internally to facilitate process improvement projects with benefits in cost and efficiency. Drive revenue growth and efficient cost management are in-line with the financial targets that are set within the annual budget and plan. Work closely with cross-functional teams to relay client needs, areas for improvements, and experiences to drive product strategy, roadmap, and prioritization of issue resolution. Job Responsibilities 2 Develop and administer the organization's annual budgets; approves expenditures; ensures compliance with budget allocations. Manage financial and budget management including forecasting, cost control, and planning. Manage existing revenue streams by retaining existing accounts through contract compliance and high levels of service provided to customers. Manage the customer support function that strives to provide exceptionally responsive and personalized support experiences. Lead the engagement with customers directly to drive understanding and improved service levels to customers. Create and improve client-facing processes across the organization with a focus on driving sophistication and scalability. Approve selection of park merchandise, artworks, and final samples with the coordination of Procurement and Marketing. Oversee pricing of retail products with the Supply Chain and verifies its compliance with market prices and within Finance profit margin guidelines. Ensures in coordination with the Procurement department, satisfactory stock levels for the good running of the operation. Provide direct support to management functions including Human Relations, Business Development, Operations and Finance, corrective actions, and adherence to Company policy Manage and continuously develops management subordinates within the organization (talent management). Drive in continuous performance review of direct reports, and provide prompt and objective coaching, mentoring, and counseling. Resolve performance, job satisfaction, and interpersonal issues, balancing employee and department needs. Additional Responsibilities 3 Job Knowledge & Skills Comprehensive understanding of entertainment industry trends, guest demographics, and market dynamics to drive strategic planning and decision-making. Strong leadership and team management abilities to oversee diverse operational teams, delegate tasks, and foster a collaborative work environment. Proficiency in operational management, including budgeting, scheduling, and resource allocation, to ensure the efficient functioning of entertainment venues and events. Excellent communication and interpersonal skills to liaise with internal stakeholders, external partners, and guests, ensuring effective coordination and customer satisfaction. Problem-solving aptitude to address operational challenges, adapt to changing circumstances, and optimize operational processes for improved efficiency and guest experiences. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role. Job Experience Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus Competencies Agility AI Fluency Resilience Quality_321977507 Leadership_321977503 Entertainment Management L3 Event Planning L3 Event Budgeting L3 Guest Relations L3 Event Management L3 Build High-Performing Teams Provide Direction Education Bachelor's Degree in Business Administration or any related field </div>

Full Time LinkedIn

Assistant Relationship Manager

On-site - Qatar - Doha 26 August 2026

Accounting, Finance & Banking

Job Summary To provide assistance in building and maintaining relationships with the bank’s customers in Qatar, through selling and cross-selling products and services, as well as providing solutions based on client needs with the objective of achieving sales targets, while ensuring that credit quality is maintained. Key Accountabilities Relationship Management Coordinate the day-to-day business development activities and processes for portfolio of Wholesale Banking as well as the acquisition of new customers in order to facilitate the achievement of Corporate banking growth objectives Follow proper due-diligence process and structure to protect the Bank’s interests and work efficiently to book the new relationships Maximize product penetration and cross selling by undertaking joint customer visits with relevant CBQ specialists in order to support overall selling activities Provide continuous studies about structured finance and investment banking opportunities Participate in the identification and establishment of new relationships, consistent with the Bank’s strategic and commercial objectives Prepare regular meetings with portfolio clients to introduce CBQ products and services in order to maximize portfolio revenues and ensure that customers are satisfied with services received Assist in the maintenance of ongoing dialogue with customers to ensure that they are aware of all CBQ products/services relevant to their situation and credit analysis Collect credit request and documents from the customers and conduct necessary analysis to check plausibility against preliminary rejection criteria, and submit necessary documents to Credit Analysis in order to facilitate the credit analysis and approval process Ensure payment collections by reminding customers at or near their due date while actively pursuing renewals Customer Analysis Gather information on existing and potential customers; analyse their credit worthiness, credit data compilation and financial information interpretation in order to ensure a continuous workflow with all required information available. Profile existing and potential clients in order to identify overall banking needs and thus introduce clients to appropriate new products and services. Develop account plans in a consistent and timely manner in order to swiftly follow-up on identified business opportunities and regularly update team leader about portfolio’s accounts development. Manage client portfolios according to needs to maximise product sales, footprint, AUM and optimise returns. Monitor, review and manage lending portfolio performance, risk, and support collection activities. Other Accountabilities Policies, Systems, Processes & Procedures Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Quality, Health, Safety, & Environment Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls within a defined area of activity to guarantee employee safety, compliance, delivery of high quality products/service and a responsible environmental attitude. MIS and Reports Prepare departmental MIS statements and reports timely and accurately to meet CBQ and department requirements, policies and standards. Related Assignments Perform other related duties or assignments as directed. Key Interactions Internal Corporate Branches Credit Administration Treasury/FIAudit Legal External External Auditors Clients Other Banks Government Representatives Competencies Integrity/Ethics Planning Quality Risk Management Skills Arabic speaking preferred Communications Interpersonal Skills Numerical skills Education Bachelor’s Degree, in Business-related major

Job Summary لتقديم المساعدة في بناء العلاقات مع عملاء البنك في قطر، من خلال بيع وترويج المنتجات والخدمات، بالإضافة إلى تقديم حلول بناءً على احتياجات العميل بهدف تحقيق أهداف المبيعات، مع ضمان الحفاظ على جودة الائتمان. المسؤوليات الأساسية إدارة العلاقات تنسيق أنشطة وعمليات تطوير الأعمال اليومية لمحفظة الخدمات المصرفية بالجملة وكذلك اكتساب عملاء جدد من أجل تيسير تحقيق أهداف نمو المصرفية للشركات اتّباع عملية العناية الواجبة الصحيحة وهيكلة لحماية مصالح البنك والعمل بفعالية لتسجيل العلاقات الجديدة تعظيم اختراق المنتجات والترويج المتبادل من خلال القيام بزيارات عمل مشتركة مع المتخصصين المعنيين في CBQ لدعم أنشطة البيع الشامل إجراء دراسات مستمرة حول التمويل المهيكل وفرص الاستثمار المصرفي المشاركة في تحديد وتأسيس علاقات جديدة بما يتوافق مع الأهداف الاستراتيجية والتجارية للبنك إعداد اجتماعات دورية مع عملاء المحفظة لتقديم منتجات وخدمات CBQ بهدف تعظيم إيرادات المحفظة والتأكد من رضا العملاء عن الخدمات المقدمة المساعدة في الحفاظ على حوار مستمر مع العملاء لضمان اطلاعهم على جميع منتجات/ خدمات CBQ ذات الصلة بوضعهم وتحليل الائتمان جمع طلبات الائتمان والوثائق من العملاء وإجراء التحليل اللازم للتحقق من المنطق مقابل معايير الرفض الأولية وتقديم الوثائق اللازمة إلى تحليل الائتمان لتسهيل عملية التحليل والاعتماد على الائتمان ضمان تحصيل المدفوعات بتذكير العملاء عند أو قرب تاريخ الاستحقاق مع متابعة التحديثات تحليل العملاء جمع معلومات عن العملاء الحاليين والمحتملين؛ تحليل قدراتهم الائتمانية، تجميع بيانات الائتمان وتفسير المعلومات المالية لضمان سير العمل بشكل مستمر مع توفر جميع المعلومات المطلوبة. تحديد الملفات الشخصية للعملاء الحاليين والمحتملين بهدف التعرف على احتياجاتهم المصرفية العامة وتقديمهم إلى المنتجات والخدمات الجديدة المناسبة. وضع خطط الحسابات بشكل متسق وفي الوقت المناسب لمتابعة فرص الأعمال المحددة وتحديث قائد الفريق بانتظام عن تطور حسابات المحفظة. إدارة محافظ العملاء وفقاً للاحتياجات لتعظيم مبيعات المنتجات، والبصمة، والأصول الخاضعة للإدارة وتحسين العوائد. مراقبة ومراجعة وإدارة أداء محفظة الإقراض، المخاطر، ودعم أنشطة التحصيل. مسؤوليات أخرى السياسات والأنظمة والعمليات والإجراءات اقتراح تحسينات لإجراءات القسم وتوجيه تنفيذ التعليمات والضوابط التي تغطي مجال نشاط معين بحيث يتم الوفاء بجميع المتطلبات الإجرائية/التشريعية ذات الصلة مع تقديم خدمة عالية الجودة وبكفاءة من حيث التكلفة. الجودة والصحة والسلامة والبيئة التأكد من الامتثال لجميع الإجراءات والضوابط ذات الصلة بالجودة والصحة والسلامة والبيئة ضمن مجال نشاط محدد لضمان سلامة الموظفين والامتثال وتقديم منتجات/ خدمات عالية الجودة واتجاه بيئي مسؤول. MIS والتقارير إعداد تقارير MIS القسم بشكل دوري وبشكل دقيق لتلبية متطلبات CBQ والقسم والسياسات والمعايير. المهمات المرتبطة أداء واجبات أو مهمّات أخرى حسب التوجيه. التفاعلات الرئيسية داخلي الفروع المؤسسية إدارة الائتمان الخزينة/ FIAudit القانون خارجي المدققون الخارجيون العملاء بنوك أخرى ممثلون حكوميون الكفاءات النزاهة/الأخلاقيات التخطيط الجودة إدارة المخاطر المهارات يفضّل التحدث بالعربية الاتصالات مهارات التعامل بين الأشخاص المهارات الرقمية التعليم درجة البكالوريوس، تخصص ذو صلة بالأعمال

Full Time Naukri Gulf

Duty Manager

On-site - Qatar - Doha 7 July 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Company Description Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.Job Description Job Summary We are seeking a dynamic, guest-focused, and experienced Duty Manager to oversee daily resort operations at Our Habitas Ras Abrouq , ensuring seamless guest experiences and smooth coordination across all departments in a remote luxury desert environment. Reporting to the General Manager, the Duty Manager acts as the key operational leader on shift, responsible for maintaining exceptional service standards, resolving guest issues, and ensuring all areas of the resort operate efficiently and in alignment with the Our Habitas philosophy. This role requires a hands-on hospitality professional who thrives in fast-paced luxury environments, demonstrates strong leadership and problem-solving abilities, and is passionate about delivering memorable, personalized guest experiences. The Duty Manager plays a vital role in ensuring operational excellence, safety, and consistency across all guest touchpoints.Key Responsibilities<ul><li>Oversee day-to-day resort operations during assigned shifts, ensuring smooth coordination between all departments including Front Office, Housekeeping, Food & Beverage, and Wellness.</li><li>Act as the primary point of contact for guest inquiries, requests, and service recovery, ensuring prompt and effective resolution.</li><li>Conduct regular property walkthroughs to ensure readiness, safety, cleanliness, and brand standards are consistently maintained.</li><li>Monitor guest arrivals, departures, and in-house guest experiences to ensure seamless service delivery.</li><li>Support Front Office operations, including check-in, check-out, VIP arrivals, and special guest requests when required.</li><li>Handle and resolve guest complaints professionally, ensuring a high level of guest satisfaction and recovery when needed.</li><li>Ensure compliance with health, safety, security, and operational standards across all resort areas.</li><li>Coordinate with department heads to ensure efficient communication and operational alignment throughout the resort.</li><li>Monitor daily operational challenges and proactively implement solutions to maintain service excellence.</li><li>Support emergency response procedures and ensure guest and staff safety at all times.</li><li>Maintain accurate shift reports and communicate key operational updates to management.</li><li>Foster a culture of teamwork, accountability, and exceptional guest service across all departments.</li><li>Assist in training and mentoring team members to uphold brand standards and service consistency.</li></ul></div></section><section>Desired Candidate Profile<ul><li>A confident, proactive, and guest-centric hospitality professional with strong leadership skills and a passion for luxury service excellence.</li><li>You thrive in dynamic resort environments and excel at managing operations while maintaining a calm, solutions-focused approach.</li><li>You are highly observant, detail-oriented, and capable of making quick, effective decisions in high-pressure situations.</li><li>You understand the importance of personalized guest experiences and take pride in ensuring every moment of the guest journey reflects the spirit of Our Habitas.</li><li>You are not just an operator you are the heartbeat of the resort during your shift, ensuring everything runs seamlessly while delivering genuine hospitality and care.</li><li>Minimum Requirements</li><li>3 - 5 years of experience in a Duty Manager, Front Office Manager, Assistant Front Office Manager, or similar operational leadership role in a luxury hotel or resort.</li><li>Strong understanding of front office operations, guest services, and hotel/resort procedures .</li><li>Excellent problem-solving, conflict resolution, and decision-making skills.</li><li>Strong leadership and communication skills with the ability to manage cross-functional teams.</li><li>Knowledge of property management systems (PMS) is an advantage.</li><li>Familiarity with health, safety, and security procedures in hospitality environments.</li><li>Ability to work in a remote luxury resort setting with flexible shifts .</li><li>Fluent in English , both written and spoken; additional languages are an advantage.</li><li>Strong organizational skills and attention to detail.</li><li>Passion for hospitality, guest experience, and operational excellence.</li></ul></section>

<section>وصف الوظيفةالأدوار والمسؤوليات<div class="paragraph">وصف الشركة Our Habitas هو منزل عالمي لمجتمع عالمي من الأشخاص ذوي التفكير المماثل الذين يسعون للاتصال والإلهام ومستقبل أفضل معًا. خبرتهم مدعومة بالموسيقى والصحة واليوغا والفن والمغامرة والطعام والتعلم والتبرع. من خلال هذه الركائز، يصنعون عوالم سحرية من الدهشة حيث يصبح الغرباء أصدقاء ويصبح الأصدقاء عائلة. هذا ما تسميه Our Habitas بالرفاهية للروح. بعض التجارب في Our Habitas كانت مؤثرة لدرجة جعلتها طقوسًا، موجودة في كل منازلهم حول العالم بطريقتهم الفريدة الخاصة. من مراسم الترحيب إلى عشاء العائلة مرورًا بسرد القصص وجلسات الغروب الأحد، يسعى Our Habitas إلى توفير نوع جديد من الضيافة حيث يربطون الفجوة بين الرفاهية القديمة وسفر التجارب أولاً.وصف الوظيفة ملخص الوظيفة نحن نبحث عن مدير وردية ديناميكي يركز على الضيف وذو خبرة للإشراف على عمليات المنتجع اليومية في Our Habitas Ras Abrouq، لضمان تجارب ضيف سلسة وتنسيق سلس عبر جميع الأقسام في بيئة صحراوية فاخرة وبعيدة. بالإبلاغ إلى المدير العام، يعمل مدير الوردية كقائد عمليات رئيسي في الوردية، مسؤول عن الحفاظ على معايير خدمة استثنائية، حل مشاكل الضيوف، والتأكد من أن جميع مناطق المنتجع تعمل بكفاءة وبما يتماشى مع فلسفة Our Habitas. تتطلب هذه الدور محترف ضيافة عملي يزدهر في بيئات فاخرة سريعة الإيقاع، يظهر قدرات قيادة وحل مشاكل قوية، ويشغف بتقديم تجارب ضيف مميزة وشخصية. يلعب مدير الوردية دورًا حيويًا في ضمان التميز التشغيلي والسلامة الاتساق عبر جميع نقاط تواصل الضيوف.المسؤوليات الأساسية<ul><li>الإشراف على عمليات المنتجع اليومية خلال النوبات المحددة، مع ضمان التنسيق السلس بين جميع الأقسام بما في ذلك الاستقبال، التنظيف، الأغذية والمشروبات، والرفاهية.</li><li>التصرف كنقطة التواصل الأساسية لاستفسارات الضيوف وطلبات الخدمة وتعافي الخدمة، مع ضمان حل سريع وفعال.</li><li>إجراء جولات منتظمة في الممتلكات لضمان الاستعداد والسلامة والنظافة والمعايير العلامة التجارية باستمرار.</li><li>مراقبة وصول الضيوف ومغادرتهم وتجارب الضيوف داخل الفندق لضمان تقديم خدمة سلسة.</li><li>دعم عمليات الاستقبال، بما في ذلك إجراءات الدخول والخروج ووصول كبار الشخصيات وطلبات الضيوف الخاصة عند الحاجة.</li><li>التعامل مع شكاوى الضيوف وحلها بشكل احترافي، لضمان مستوى عالٍ من رضا الضيوف والتعافي عند الحاجة.</li><li>التأكد من الامتثال لمعايير الصحة والسلامة والأمن والتشغيل عبر جميع مناطق المنتجع.</li><li>التنسيق مع رؤساء الأقسام لضمان التواصل الفعال والتنسيق التشغيلي عبر المنتجع.</li><li>مراقبة التحديات التشغيلية اليومية وتنفيذ حلول بشكل استباقي للحفاظ على التميز في الخدمة.</li><li>دعم إجراءات الاستجابة للطوارئ وضمان سلامة الضيوف والطاقم في جميع الأوقات.</li><li>الحفاظ على تقارير الشيفت الدقيقة وإبلاغ الإدارة بالتحديثات التشغيلية الرئيسية.</li><li>تعزيز ثقافة العمل الجماعي والمسؤولية وخدمة الضيوف الاستثنائية عبر جميع الأقسام.</li><li>المساعدة في التدريب وتوجيه أعضاء الفريق للحفاظ على معايير العلامة التجارية وتناسق الخدمة.</li></ul></div></section><section>الملف المرشح المرغوب<ul><li>محترف ضيافة واثق، مبادر ومتمركز حول الضيف لديه مهارات قيادة قوية وشغف بخدمة الرفاهية الفاخرة.</li><li>تتألق في بيئات المنتجع الديناميكية وتتقن إدارة العمليات مع الحفاظ على نهج هادئ وتركّز حله للمشاكل.</li><li>لديه قدرة ملاحظة عالية، دقة تفاصيل، وقادر على اتخاذ قرارات سريعة وفعالة في مواقف الضغط العالي.</li><li>يفهم أهمية تجارب الضيف المخصصة ويفتخر بضمان أن يعكس كل لحظة من رحلة الضيف روح Our Habitas.</li><li>لست مجرد مشغل، بل هو نبض المنتجع خلال ورديتك، يضمن سير كل شيء بسلاسة وهو يقدم ضيافة واهتمام حقيقي.</li><li>المتطلبات الأساسية</li><li>3-5 سنوات من الخبرة كمدير وردية، مدير استقبال، مساعد مدير استقبال، أو دور قيادي تشغيلي مماثل في فندق أو منتجع فاخر.</li><li>فهم قوي لعمليات الاستقبال وخدمات الضيوف وإجراءات الفندق/المنتجع.</li><li>مهارات حل المشكلات، حل النزاعات، واتخاذ القرار.</li><li>مهارات قيادة واتصال قوية مع قدرة على إدارة فرق متعددة التخصصات.</li><li>معرفة بأنظمة إدارة الممتلكات (PMS) تعتبر ميزة.</li><li>إلمام بإجراءات الصحة والسلامة والأمن في بيئات الضيافة.</li><li>القدرة على العمل في منتجع فاخر بعيد مع نوبات مرنة.</li><li>الطلاقة في اللغة الإنجليزية، كتابياً وبالمحادثة؛ اللغات الإضافية تعتبر ميزة.</li><li>مهارات تنظيمية قوية واهتمام بالتفاصيل.</li><li>شغف بالضيافة وتجربة الضيوف والتميز التشغيلي.</li></ul></section>

Full Time 1 to 6 years Naukri Gulf

Spa & Recreation Manager

On-site - Qatar - Doha 4 August 2026

The Spa & Recreation Manager is responsible for the overall management and operation of spa, wellness, fitness, and recreational facilities, ensuring exceptional guest experience, financial performance, and full compliance with the hotel s Integrated Management System (IMS), including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety Management).Spa & Recreation Operation<ul><li>Oversee daily operations of the spa, fitness center, pool, and recreational facilities</li><li>Ensure all services, treatments, and activities meet established quality, hygiene, and service standards</li><li>Develop, implement, and maintain standard operating procedures for all spa and recreation areas</li><li>Ensure facilities, equipment, and amenities are well maintained and operational at all times.</li></ul>Guest Experience & Quality Assurance<ul><li>Ensure exceptional guest satisfaction by maintaining high service standards and handling guest feedback professionally</li><li>Resolve guest complaints promptly and effectively</li><li>Continuously innovate and improve spa and recreation offerings based on guest feedback and market trends.</li></ul>Team Leadership and Training<ul><li>Recruit, train, schedule, and supervise spa and recreation colleagues</li><li>Ensure all team members are trained in IMS, FSMS, health & safety, and emergency procedures</li><li>Conduct performance evaluations and identify development needs</li><li>Promote a professional, motivated, and service-oriented work culture.</li></ul>Financial Management & Administration<ul><li>Prepare and manage departmental budgets, forecasts, and reports</li><li>Monitor revenue, control costs, and maximize profitability</li><li>Oversee inventory management, supplier coordination, and stock control</li><li>Ensure accurate billing, cash handling, and administrative procedures.</li></ul>Desired Candidate Profile<ul><li>Spa & Recreation Operation Oversee daily operations of the spa, fitness center, pool, and recreational facilities Ensure all services, treatments, and activities meet established quality, hygiene, and service standards Develop, implement, and maintain standard operating procedures for all spa and recreation areas Ensure facilities, equipment, and amenities are well maintained and operational at all times. Guest Experience & Quality Assurance Ensure exceptional guest satisfaction by maintaining high service standards and handling guest feedback professionally Resolve guest complaints promptly and effectively Continuously innovate and improve spa and recreation offerings based on guest feedback and market trends. Team Leadership and Training Recruit, train, schedule, and supervise spa and recreation colleagues Ensure all team members are trained in IMS, FSMS, health & safety, and emergency procedures Conduct performance evaluations and identify development needs Promote a professional, motivated, and service-oriented work culture. Financial Management & Administration Prepare and manage departmental budgets, forecasts, and reports Monitor revenue, control costs, and maximize profitability Oversee inventory management, supplier coordination, and stock control Ensure accurate billing, cash handling, and administrative procedures.</li></ul>

إن مدير السبا والرفاهية مسؤول عن الإدارة العامة وتشغيل مرافق السبا والرفاهية واللياقة البدنية والترفيهية، مع ضمان تجربة ضيف استثنائية، الأداء المالي، والامتثال الكامل لنظام الإدارة المتكامل لفندق (IMS)، بما في ذلك ISO 9001 (إدارة الجودة)، ISO 14001 (الإدارة البيئية)، وISO 45001 (إدارة الصحة والسلامة المهنية).تشغيل السبا والرفاهية<ul><li>الإشراف على عمليات السبا اليومية ومركز اللياقة البدنية والمسبح والمرافق الترفيهية</li><li>التأكد من أن جميع الخدمات والعلاجات والأنشطة تلبي معايير الجودة والنظافة والخدمة المعتمدة</li><li>تطوير وتنفيذ والحفاظ على إجراءات التشغيل القياسية لجميع مناطق السبا والترفيه</li><li>التأكد من أن المرافق والمعدات والوسائل التسهيلية مُعتناة وتعمل في جميع الأوقات.</li></ul>تجربة الضيف وضمان الجودة<ul><li>ضمان رضا استثنائي للضيف من خلال الحفاظ على معايير خدمة عالية والتعامل مع ملاحظات الضيوف بشكل مهني</li><li>حل شكاوى الضيوف بسرعة وفعالية</li><li>الابتكار المستمر وتحسين عروض السبا والترفيه بناءً على ملاحظات الضيوف واتجاهات السوق.</li></ul>قيادة الفريق والتدريب<ul><li>توظيف وتدريب وجدولة وإشراف زملاء السبا والترفيه</li><li>التأكد من أن جميع أعضاء الفريق مدربون في IMS وFSMS والصحة والسلامة وإجراءات الطوارئ</li><li>إجراء تقييمات الأداء وتحديد احتياجات التطوير</li><li>تعزيز ثقافة عمل مهنية ومتحفزة ومتمحورة حول الخدمة.</li></ul>الإدارة المالية والإدارة<ul><li>إعداد وإدارة ميزانيات الأقسام والتوقعات والتقارير</li><li>مراقبة الإيرادات وتحكم في التكاليف وتحقيق أعلى ربحية</li><li>الإشراف على إدارة المخزون وتنسيق الموردين ومراقبة المخزون</li><li>ضمان الفوترة الدقيقة، والتحويل النقدي، والإجراءات الإدارية.</li></ul>الملف الشخصي المرغوب للمرشح<ul><li>تشغيل السبا والرفاهية: الإشراف على العمليات اليومية للسبا ومركز اللياقة البدنية والمسبح والمرافق الترفيهية</li><li>ضمان أن جميع الخدمات والعلاجات والأنشطة تلبي معايير الجودة والنظافة والخدمة المعتمدة</li><li>تطوير وتنفيذ والحفاظ على إجراءات التشغيل القياسية لجميع مناطق السبا والترفيه</li><li>التأكد من أن المرافق والمعدات والوسائل التسهيلية مُعتناة وتعمل في جميع الأوقات</li><li>تجربة الضيف وضمان الجودة: ضمان رضا استثنائي للضيف من خلال الحفاظ على معايير خدمة عالية والتعامل مع ملاحظات الضيوف بشكل مهني</li><li>حل شكاوى الضيوف بسرعة وفعالية</li><li>الابتكار المستمر وتحسين عروض السبا والترفيه بناءً على ملاحظات الضيوف واتجاهات السوق</li><li>قيادة الفريق والتدريب: توظيف وتدريب وجدولة وإشراف زملاء السبا والترفيه</li><li>التأكد من أن جميع أعضاء الفريق مدربون في IMS وFSMS والصحة والسلامة وإجراءات الطوارئ</li><li>إجراء تقييمات الأداء وتحديد احتياجات التطوير</li><li>تعزيز ثقافة عمل مهنية ومتحفزة وخدمة-موجهة</li><li>الإدارة المالية والإدارة: إعداد وإدارة ميزانيات الأقسام والتوقعات والتقارير</li><li>مراقبة الإيرادات وتحكم في التكاليف وتحقيق أعلى ربحية</li><li>الإشراف على إدارة المخزون وتنسيق الموردين ومراقبة المخزون</li><li>ضمان الفوترة الدقيقة، والتعامل النقدي، والإجراءات الإدارية.</li></ul>

Full Time

Front Office Manager

On-site - Qatar - Doha 7 July 2026

Other

Additional Information Job Number 26082289 Job Category Rooms & Guest Services Operations Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education And Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Full Time

Front Office Manager

On-site - Qatar - Doha 7 July 2026

Other

Additional Information Job Number 26082289 Job Category Rooms & Guest Services Operations Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education And Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Full Time

Front Office Manager

On-site - Qatar - Doha 7 July 2026

Other

Additional Information Job Number 26082289 Job Category Rooms & Guest Services Operations Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education And Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Contract

Commissioning Manager

On-site - Qatar - Doha 21 July 2026

Human Resources

Commissioning Manager Job Purpose Oversee all commissioning activities executed by the EPC Contractor to ensure compliance with project requirements relating to Safety, Health, Environment, Welfare, Quality, Cost and Schedule, while maintaining effective collaboration with the Project Management Team and key stakeholders. Job Context & Key Challenges Responsible for commissioning activities on a large-scale industrial project with peak site manpower exceeding 20,000 personnel. Manage risks associated with large-scale construction, commissioning, logistics and accommodation operations. Ensure safe and timely execution of commissioning activities in compliance with project specifications, local regulations and corporate procedures. Manage significant simultaneous operations (SIMOPS) and interfaces with adjacent projects during the final stages of project execution. Key Accountabilities Safety Leadership Promote and maintain a strong safety culture through visible leadership across the Project Management Team, EPC Contractor, subcontractors and vendors. Commissioning Alignment Ensure technical alignment and collaborative relationships between contractor and client commissioning teams. Resolve misalignments and escalating issues quickly and effectively. Commissioning Execution Lead the review and approval of commissioning deliverables and associated datasets. Ensure compliance with procedures, standards, specifications and regulatory requirements. Verify commissioning readiness and mitigation of engineering, procurement, construction and commissioning risks. Contractor Management Act as the primary interface with the contractor's commissioning leadership team. Drive safe and effective execution of commissioning activities in accordance with agreed strategies and schedules. Resource Management Allocate commissioning resources across project delivery teams within a matrix organisation. Ensure adequate staffing levels, technical compliance and effective prioritisation of activities. Functional Leadership Provide functional oversight to area commissioning teams. Ensure consistency of commissioning execution, reporting quality and resource deployment across all areas. Stakeholder Management Facilitate commissioning meetings with contractors and stakeholders. Define objectives, agendas and required actions to achieve project outcomes. Operations Interface Manage interfaces with the Operations and Start-Up teams. Ensure technical alignment and a seamless handover of systems and facilities. [S Completions & Handover Oversee completion and handover activities to ensure timely processing of turnover dossiers and documentation. SIMOPS Coordination Support planning and execution of simultaneous operations with interfacing projects and contractors Minimum Requirements Education Bachelor's Degree in Engineering or Applied Sciences. Experience Minimum 15 years of experience across engineering, procurement, construction and commissioning phases within major oil & gas projects. Minimum 5 years in a supervisory or management role with overall responsibility for commissioning execution. Experience managing contractor, vendor and service company personnel. Key Technical Competencies Commissioning Strategy Development & Execution Systems Completion & Handover EPC Contractor Management Large-Scale Project Delivery Operations Readiness & Start-UpBrownfield Projects SIMOPS Management Risk Assessment & Decision Making Schedule & Cost Management Stakeholder & Interface Management Safety Leadership Oil & Gas Facilities Commissioning and Start-Up

Full Time Bayt

Planning Manager

On-site - Qatar - Doha 8 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The Planning Manager oversees all the staff planning and ensures good practices are applied in project controls and planning in all projects. Highlights to management overall progress, delays, and areas of concerns in all projects. Additionally, supports projects in delay analysis and any complex project controls related issues whenever required. Job Responsibilities 1 Develop comprehensive project plans outlining the scope, schedule, budget, resources, and milestones for construction projects. Create and manage project schedules, including critical path analysis, resource allocation, and sequencing of tasks to ensure timely completion of projects. Coordinate with project managers and stakeholders to allocate resources, including labor, materials, equipment, and subcontractors, in alignment with project requirements and budget constraints. Identify potential risks and challenges that may impact project delivery and develop strategies to mitigate risks and ensure project success. Assist in budget preparation and cost estimation for construction projects, monitor project expenses, and implement cost control measures to optimize project profitability. Implement quality assurance processes and procedures to ensure construction projects meet quality standards, specifications, and regulatory requirements. Maintain accurate project documentation, including plans, schedules, progress reports, change orders, and meeting minutes, and provide regular updates to project stakeholders on project status and performance. Identify opportunities for process improvement and optimization in project planning and execution, and implement best practices to enhance project efficiency and effectiveness. Collaborate with clients and project stakeholders to understand project requirements, address concerns, and ensure client satisfaction throughout the project lifecycle. Provide leadership, guidance, and support to planning and project teams, fostering a positive work environment and promoting professional development and growth. Ensure compliance with all applicable laws, regulations, codes, and permits related to construction projects, including safety standards, environmental regulations, and building codes. Regularly monitor project progress against planned schedules and milestones, identify deviations or delays, and implement corrective actions to keep projects on track. Facilitate communication and collaboration among project team members, subcontractors, suppliers, and other stakeholders to ensure alignment of project objectives and timely resolution of issues. Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies Job Responsibilities 2 Additional Responsibilities 3 Job Knowledge & Skills Advanced understanding of project management principles and methodologies to develop and oversee comprehensive project plans. Strong leadership and team management skills to effectively lead and coordinate planning teams. Excellent analytical abilities to assess project requirements, identify dependencies, and develop realistic timelines. Proficiency in project scheduling software and tools to create detailed project schedules and track progress. Effective communication and interpersonal skills to liaise with stakeholders, resolve conflicts, and ensure alignment with project objectives. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role. Job Experience Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus Competencies Build High-Performing Teams AI Fluency Agility Provide Direction Resilience Quality Leadership Project Resource Management L4 Cash Flow Analysis L4 Primavera Project Planner L4 Revenue Forecasting L4 Project Tracking and Reporting L4 Education Bachelor's Degree in Civil Engineering or Engineering Profesional degree in MMUP Engineer Registration (UPDA) or PMP </div>

Full Time Bayt

Assistant Restaurant Manager - Vilebrequin

On-site - Qatar - Doha 11 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Outlet: Vilebrequin, La Plage at The St. Regis Doha the celebrated luxury swimwear house from Saint-Tropez, unveils its most comprehensive beach experience to date. Blending French art de vivre with world-class hospitality, Vilebrequin La Plage at The St. Regis Doha offers guests a unique immersion into the colors, favors, and effortless elegance of the Côte d’Azur. POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

Full Time LinkedIn

Environment, Health and Safety Manager

On-site - Qatar - Doha 21 September 2026

Information Technology

We are seeking an experienced SHEQ Manager with a strong maritime background to lead Safety, Health, Environment & Quality across towage fleet, crew, and onshore operations. Location : Ras Laffan / State of Qatar Expected start date: ASAP Role Summary Manage all SHEQ activities, uphold marine operational standards, and drive a strong safety culture across fleet and shore teams. Ensure SHEQ policies and procedures remain updated, compliant, and fully implemented in line with local and international maritime regulations. Qualifications: • A bachelor’s degree in Engineering, Marine/nautical sciences or Safety Management.• Tertiary level education, Marine / Offshore /Shipping background preferred.• Ocean going background is preferred• DPA and CSO certification is preferred.• Recognized incident and root cause analysis investigator qualifications is preferred.• Formal qualification in NEBOSH, similar equivalent qualifications such as (CMIOSH, MIIRSM or RSP) might be considered. Job Specific Skills: • Extensive knowledge of Towage Industry along with procedures, locally and internationally.• Solid knowledge of risk & incident management tools and practices• Able to thrive in a dynamic, multi-cultural/-religious/-language environment.• Self-motivated and driven, with an appetite for expanding areas of expertise, facing new tasks and challenges.• Good analytical, inter-personal, and communication skills.• Exposure to ISM/SMS principles and procedures. Accountabilities Lead the development of safety management system (HMS) in alignment with latest applicable international and local standards and requirements. Stay abreast of new developments within the industry on SHEQ regulations, standards, and best practices, and assess their impact. Work closely with different functions and ensure full compliance with SHEQ-related standards and regulations. KPIs and objectives. Develop and implement SHEQ related policies and procedures and always ensure stakeholders adherence to these policies and procedures. Act as NSW SHEQ ambassador for all matters related to SHEQ with both internal and external stakeholders. Manage internal and external audits related to SHEQ (i.e. OVMSA, ISM, ISPS, including OVID inspections conducted by client). Support Operations in liaising with Flag registry and local Class authorities for external audit schedules and requirements, including reporting of closure of any identified external audit findings.

نحن نبحث عن مدير ذي خبرة في مجال السلامة والصحة والبيئة والجودة (SHEQ) يتمتع بخلفية بحرية قوية لقيادة أنظمة السلامة والصحة والبيئة والجودة عبر أسطول القطر، وطاقم العمل، والعمليات البرية. الموقع: راس لفان / دولة قطر. تاريخ البدء المتوقع: في أقرب وقت ممكن. ملخص الدور: إدارة جميع أنشطة السلامة والصحة والبيئة والجودة، والحفاظ على المعايير التشغيلية البحرية، وتعزيز ثقافة سلامة قوية عبر الأسطول والفرق البرية. ضمان بقاء سياسات وإجراءات السلامة والصحة والبيئة والجودة محدثة ومتوافقة ومنفذة بالكامل بما يتماشى مع اللوائح البحرية المحلية والدولية. المؤهلات: • درجة البكالوريوس في الهندسة، أو العلوم البحرية/الملاحة، أو إدارة السلامة. • يفضل الحصول على تعليم جامعي وخلفية في العمليات البحرية/خارج الشحن/الشحن. • يفضل الحصول على خلفية في الملاحة في أعالي البحار. • يفضل الحصول على شهادة الشخص المعين (DPA) ومسؤول أمن الشركة (CSO). • يفضل الحصول على مؤهلات معترف بها كمحقق في الحوادث وتحليل الأسباب الجذرية. • قد يتم النظر في المؤهلات الرسمية في (NEBOSH) أو مؤهلات معادلة مماثلة مثل (CMIOSH, MIIRSM أو RSP). المهارات الخاصة بالوظيفة: • معرفة واسعة بصناعة القطر إلى جانب الإجراءات، محلياً ودولياً. • معرفة قوية بأدوات وممارسات إدارة المخاطر والحوادث. • القدرة على النجاح في بيئة ديناميكية ومتعددة الثقافات والأديان واللغات. • التحفيز الذاتي والدافع، مع الرغبة في توسيع مجالات الخبرة ومواجهة مهام وتحديات جديدة. • مهارات تحليلية وشخصية وتواصل جيدة. • الإلمام بمبادئ وإجراءات نظام إدارة السلامة (ISM/SMS). المسؤوليات: قيادة تطوير نظام إدارة السلامة (HMS) بما يتماشى مع أحدث المعايير والمتطلبات الدولية والمحلية المعمول بها. البقاء على اطلاع بالتطورات الجديدة داخل الصناعة فيما يتعلق بلوائح ومعايير وأفضل ممارسات السلامة والصحة والبيئة والجودة، وتقييم تأثيرها. العمل بشكل وثيق مع مختلف الإدارات وضمان الامتثال الكامل للمعايير واللوائح المتعلقة بالسلامة والصحة والبيئة والجودة، ومؤشرات الأداء الرئيسية والأهداف. تطوير وتنفيذ السياسات والإجراءات المتعلقة بالسلامة والصحة والبيئة والجودة وضمان التزام أصحاب المصلحة بهذه السياسات والإجراءات دائماً. العمل كسفير لـ NSW للسلامة والصحة والبيئة والجودة لجميع الأمور المتعلقة بهذا المجال مع أصحاب المصلحة الداخليين والخارجيين. إدارة عمليات التدقيق الداخلية والخارجية المتعلقة بالسلامة والصحة والبيئة والجودة (مثل OVMSA, ISM, ISPS، بما في ذلك عمليات تفتيش OVID التي يجريها العميل). دعم العمليات في التواصل مع سجل العلم وسلطات التصنيف المحلية لجدول مواعيد التدقيق الخارجي والمتطلبات، بما في ذلك إعداد تقارير إغلاق أي نتائج تدقيق خارجي محددة.

Full Time

Lounge Manager

On-site - Qatar - Doha 29 July 2026

Administration

Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Lounge Operations Manager (LOM) is responsible for the overall management and operation of multiple lounges to include full bar operations with all personnel supervision, events, monetary, inventory, and ration control aspects in accordance with the performance work statement. Services shall be performed in accordance with current Air Force Instructions, Golden Eagle Standards, Hazardous Analysis Critical Control Point, Military Public Health, Tri-Service Food Code, United States Central Air Force Area of Responsibility policy, local and host nation policies, guidance and requirements necessary to meet mission requirements. The LOM reports to the Recreational Services Manager and may supervise the following position(s): Lounge Operations Supervisor, Cashier/Bartender, Lounge Support, MWR Specialist, MWR Specialist Lead. Responsibilities Responsible for the management, execution, and personnel supervision of four lounges and assist the community activity centers, learning resource center, media center and theaters as needed for special events. Responsible for communicating and upholding company standards, leading by example, working as a team and providing clean, safe, friendly and efficient lounges. Oversees alcohol supply and inventory operations, ensures alcohol inventory/variance reports and Aloha sales tracking are accurate, ensures after event reports are accomplished, enforces safety, quality and performance standards. Responsible for the maintenance and condition of the equipment in the facility; ensures submittal and tracking of work orders to completion is accomplished and reported accurately. Responsible for monitoring other country nationals in accordance with AFCENTI 32-1002 and obtain escort badge. Shall establish and ensure appropriate inventory levels are maintained and ensures necessary documentation for purchase requests are completed accurately and timely. Develop and submit a 90-day lounge-focused look ahead calendar for lounge activities in coordination with marketing team. Shall answer customer feedback in various forms and address comments in a timely, professional manner. Shall provide set up and breakdown of Government furnished equipment such as tables, chairs, music system, ice chests, stages, etc. Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. Responsible for maintaining a comprehensive, flexible, and properly documented training program. Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). Responsible for precise execution of company time reporting procedures and accurate completion of timesheet. Shall perform as supplemental personnel as needed for all Installation Service functional areas. Qualifications Minimum Qualifications Must have a High school diploma or equivalent, Associate’s or Bachelor’s degree in related field preferred. Must have a valid U. S. Passport and U. S. Driver’s License. Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment. Must have capability of obtaining an Air Force flight line driver’s license and capable of driving a manual transmission, CDLA and Forklift driving experience preferred. Must be able to read, write, speak and understand English fluently. Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc. Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear. Experience A minimum of five years of related experience with operations and supervisory experience. Management experience to include: performance management of employees, completed required reports, and excellent customer satisfaction results. Serve-Safe Alcohol and Dram Shop certified. Knowledgeable in Golden Eagle Standards and Tri-Service Food code. Skills Great communication, teamwork, decision making, and customer service skills. Must be proficient with Microsoft programs such as Excel, Word, Power Point and Outlook. Able and willing to work periods of long hours to meet mission requirements Military experience in a contingency environment and knowledge and experience working with government contracts preferred. Working Environment Work will be primarily indoors, but may be outdoors to support various events. Exposure to heat, cold, dust, noise, chemicals may occur. Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

Full Time Bayt

Restaurant Manager

On-site - Qatar - Doha 3 August 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together. Who We Look For: We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. Job Description:- The Outlet Manager plays an integral role on the Restaurant outlets team by overseeing and leading the day to day running of a specific outlet. This position also works closely with the Culinary team and F&B team members to provide a seamless experience for our guests. We are looking for a charismatic individual who has a love for engaging our discerning guests to identify their dining preferences as it pertains to culinary, wine, ambience etc., must have an extensive knowledge of wines, spirits, and trending international cuisines. Previous experience managing a restaurant outlet within a luxury hotel environment is ideal. Individuals must display creativity and flair and the ability to provide guidance to others, and be able to evidence good business acumen, excellent communication skills and a strong work ethic. Applicants are required to have 3-5 years of restaurant management experience within a high-end hotel restaurant. Or a proven track record in an upscale free-standing restaurant. Leadership experience is required. <ul><li>Charismatic & inspiring leadership and communication skills with an advance ability to convince, persuade & influence </li><li>Nurturing, monitoring leader who can drive positive outcomes and command respect </li><li>A well established character with strong presence and gravitas to lead a large team in a challenging market environment </li><li>Fully responsible for all aspects of the Restaurant including (but not limited to) service, quality and financials. </li><li>Maintain a high level of luxury attention to detail for food quality and presentation, to ensure exceptional guest experiences driven by imagination and local knowledge. </li><li>To lead and train a multi-cultural team, by showing inspirational leadership and creating self-motivation. </li><li>Coordinate the selection, training, development, and evaluation of employees and managers in the Restaurant through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. </li><li>Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the restaurant. </li><li>The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships. </li><li>Ensure the Food Safety and Hygiene Management System is maintained in order to support a safe, clean and friendly workplace environment at all times for colleagues and guests. </li><li>Keep up to date with competitive restaurants by monitoring and analyzing menus, product and service and keep up to date with international and regional trends to maintain a competitive advantage. </li><li>Create a high performance feedback culture at all levels within the restaurant that allows the team to contribute to the success of the business and be rewarded and recognized for their individual contribution. </li><li>Demonstrate an extensive knowledge of products, operating procedures and service specifications. </li><li>Fully competent in techniques and knowledge described in the outlet/departmental manual. </li><li>Handle guest complaints within the required timeframe and inform the outlet/department (s) concerned on the result. </li><li>Implement flexible schedules in order to accommodate the business needs, and accurate confirmation of timesheets. </li><li>Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments. </li><li>Outcome focused on guest experience and has a track record of delivering at a superior level. </li><li>Experience in challenging market environment with creative and alternative business and revenue producing strategies </li><li>Continuous engagement and follow up of product / service.,problem-solving </li></ul> Preferred Qualifications and Skills <ul><li>Excellent English language skills both written and verbal. </li><li>College degree, preferably in Hospitality Management </li><li>3 to 5 years of experience in a similar position </li><li>Strong Leadership Skills </li><li>Excellent interpersonal and problem solving skills </li></ul> Our Offering:- <ul><li>Four Seasons believes in offering the best to the best; check out some of our amazing benefits! </li><li>Opportunities to build a successful career with global potential </li><li>Uniquestrong culture - diversity of50different nationalities </li><li>Living accommodation in a high quality, well-resourced apartment </li><li>Excellent Training and Development opportunities </li><li>Employee Recognition Programs </li><li>Complimentary nights at FS Hotels Worldwide  </li><li>Paid annual home leave tickets </li><li>Complimentary meals in employee restaurants </li><li>Free transportation to work </li><li>Medical coverage </li></ul>  Work Authorization:- The Hotel will apply for work authorization for a successful candidate.　 </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> عن Four Seasons: يعمل Four Seasons بقوة فريقنا من الناس. نحن مجموعة من الأفراد الذين يتوقون ليصبحوا أفضل، ويدفعون أنفسهم لقمم جديدة، ويعاملون بعضهم البعض كما نود أن يعاملنا الآخرون في المقابل. أعضاء فريقنا حول العالم يخلقون تجارب مدهشة لضيوفنا والمقيمين والشركاء من خلال الالتزام بالرفاهية بقلب حقيقي. نعلم أن أفضل طريقة لتمكين موظفينا من تقديم هذه التجارب الاستثنائية للضيوف هي من خلال تجربة موظف عالمية المستوى وثقافة شركة مميزة. في Four Seasons، نؤمن بالتعرف على وجه مألوف، والترحيب بوجه جديد ومعاملة الجميع كما نود أن نعامل أنفسنا. سواء عملت معنا، أقمت معنا، عشت معنا أو اكتشفت معنا، نؤمن بأن هدفنا هو خلق انطباعات ستبقى معك مدى الحياة. يأتي ذلك من إيماننا بأن الحياة أغنى عندما نرتبط حقًا بالشعوب والعالم من حولنا. عن الموقع: اختبر ملاذًا على شاطئ البحر في قلب العاصمة النابضة في قطر في فندق Four Seasons Doha. أعيد تصور الفندق بعظمة حديثة، يمزج بين الأناقة الخالدة واطلالات خلابة على الخليج العربي. من بهوّه المتطور إلى مجموعته النابضة من المطاعم والصالات، هذا الوجهة الحضرية على الواجهة البحرية تقدم تجربة رفاهية استثنائية مع بقائه متجذرًا بكرم الضيافة القطرية الأصيلة. يقع في قلب منطقة الأعمال في الدوحة، افتتح فندق Four Seasons Doha لأول مرة في 2005 ويضم 237 غرفة ضيافة جميلة التجهيز و20 فيلا تاون هاوس خاصة وغير علامة تجارية. يعد الفندق موطنًا لأحد عروض الطعام والمشروبات الأكثر ديناميكية في المنطقة، حيث يضم 10 أماكن طعام مميزة، بما في ذلك أكبر مطعم نوبي في العالم، إلى جانب تشكيلة واسعة من الولائم وخدمات تقديم الطعام خارج المطعم. يمكن للنزلاء أيضًا الاستمتاع بخمس مسابح، وشاطئ خاص، ومركز لياقة بدنية حديث، ومركز سبا ورفاهية حائز على جوائز يضم مرافق علاج مائي واسعة، بما في ذلك غرفة ثلج وغرفة علاج بالألوان وغرفة بخار وبركة معالجة مائي. عقب تحول واسع، كشف الفندق عن تجديد ملحوظ في 2020، معززا مركزه كواحد من وجهات الرفاهية الرائدة في الشرق الأوسط، حيث تتحد تجارب عالمية المستوى وخدمة استثنائية وكرم ضيافة حقيقي. من نبحث عنهم: نبحث عن موظفين يشتركون في قاعدة الذهب؛ أشخاص يؤمنون بطبيعتهم بمعاملة الآخرين كما نود أن يُعاملوا نحن. نبحث عن أفراد يشاركون شغف التميز ويمدون هذا الحماس إلى كل ما يفعلونه. الوصف الوظيفي:- يلعب مدير المطعم دورًا أساسيًا في فريق خيارات المطعم من خلال الإشراف والقيادة على تشغيل يومي محدد لشرفة معينة. كما يعمل هذا المنصب عن كثب مع فريق الطهي وفريق المأكولات والمشروبات لتوفير تجربة سلسة لضيوفنا. نحن نبحث عن فرد كاريزمي يحب التفاعل مع ضيوفنا المتميزين لتحديد تفضيلاتهم في الطعام كما يتعلق بالطهي، النبيذ، الأجواء، إلخ؛ يجب أن يمتلك معرفة واسعة بالنبيذ، والمشروبات، والمأكولات الدولية الرائجة. يُفضل وجود خبرة سابقة في إدارة مطعم ضمن بيئة فندقية فاخرة. يجب أن يظهر الأفراد الإبداع واللمسة الفنية والقدرة على توجيه الآخرين، وأن يكونوا قادرين على إثبات فطنة عمل، ومهارات تواصل ممتازة، وأخلاق عمل قوية. المطلوب وجود 3-5 سنوات من خبرة إدارة مطاعم ضمن مطعم فندقي راقي. أو سجل حافل في مطعم مستقل راقٍ. مطلوب خبرة قيادية. <ul><li>قيادة وكاريزمية ملهمة ومهارات تواصل مع قدرة متقدمة على الإقناع والإلهام والتأثير </li><li>قيادة حاضنة ومراقبة يمكنها دفع نتائج إيجابية وكسب الاحترام </li><li>شخصية معروفة بحضورها وثقلها القيادي لقيادة فريق كبير في بيئة سوقية صعبة </li><li>مسؤول تمامًا عن جميع جوانب المطعم بما فيها (ولكن لا تقتصر على) الخدمة والجودة والمالية. </li><li>الحفاظ على مستوى عالٍ من الاهتمام بالتفاصيل الفاخرة لجودة الطعام وتقديمه، لضمان تجارب استثنائية للضيوف مدفوعة بالخيال والمعرفة المحلية. </li><li>قيادة وتدريب فريق متعدد الثقافات، من خلال إظهار قيادة ملهمة وخلق دافع ذاتي. </li><li>توجيه اختيار، تدريب، تطوير وتقييم الموظفين والمديرين في المطعم من خلال إدارة فعالة وقيادة لضمان تلبية المعايير الثقافية الأساسية؛ تخطيط استراتيجي بعيد المدى لتشغيل الفرع. </li><li>التحكم في العمالة ونفقات التشغيل من خلال التخطيط الفعال والميزنة واتخاذ قرارات الشراء ووضع السياسات ومراقبة المخزون مع التركيز على حلول إبداعية للحد من التكاليف وتوليد الإيرادات لتعظيم الربح في المطعم. </li><li>القدرة على الظهور في العملية، والتعرف والمحافظة على علاقات مع الضيوف المنتظمين وكذلك بناء علاقات مع رواد جدد من خلال التسويق الفعال والعلاقات الشخصية. </li><li>التأكد من الحفاظ على نظام سلامة الغذاء وإدارة النظافة لدعم بيئة عمل آمنة ونظيفة وودودة في جميع الأوقات للزملاء والضيوف. </li><li>ابقَ على اطلاع من خلال متابعة وتحليل القوائم والمنتجات والخدمات ومواكبة الاتجاهات الدولية والإقليمية للحفاظ على ميزة تنافسية. </li><li>إنشاء ثقافة تعليقات عالية الأداء على جميع المستويات داخل المطعم تتيح للفريق المساهمة في نجاح العمل والتكريم والتقدير لمساهمتهم الفردية. </li><li>إظهار معرفة واسعة بالمنتجات وإجراءات التشغيل ومواصفات الخدمة. </li><li>كفاءة كاملة في التقنيات والمعرفة الواردة في دليل الفرع/القسم. </li><li>التعامل مع شكاوى الضيوف ضمن الإطار الزمني المطلوب وإبلاغ الفرع/القسم المعني بالنتيجة. </li><li>تنفيذ جداول عمل مرنة لتلبية احتياجات العمل، وتأكيد جداول العمل بدقة. </li><li>التواصل مع الموظفين والمديرين لضمان تلبية الاحتياجات التشغيلية وكذلك حضور اجتماعات تشغيلية منتظمة لضمان التنسيق والتعاون الفعّال بين الأقسام. </li><li>التركيز على تجربة الضيف وله سجل في تقديم مستوى فائق. </li><li>خبرة في بيئة سوقية صعبة مع استراتيجيات عمل وإيرادات مبتكرة وغير تقليدية </li><li>التفاعل المستمر والمتابعة للمنتج/الخدمة، وحل المشكلات </li></ul> المؤهلات والمهارات المفضلة <ul><li>ممتازة في اللغة الإنجليزية كتابة وتحدثاً. </li><li>درجة كلية، ويفضل في إدارة الضيافة </li><li>3 إلى 5 سنوات من الخبرة في وظيفة مماثلة </li><li>مهارات قيادية قوية </li><li>مهارات تواصل شخصية وحل مشاكل ممتازة </li></ul> عروضنا:- <ul><li>تؤمن Four Seasons بتقديم الأفضل للأفضل؛ اطلع على بعض مزايانا المذهلة! </li><li>فرص لبناء مسار مهني ناجح مع إمكانات عالمية </li><li>ثقافة فريدة - تنوع في50 جنسية مختلفة </li><li>سكن عالي الجودة ومجهّز بشكل جيد </li><li>فرص تدريب وتطوير ممتازة </li><li>برامج تقدير الموظفين </li><li>ليالٍ مجانية في فنادق FS حول العالم  </li><li>تذاكر إجازة سنوية مدفوعة </li><li>وجبات مجانية في مطاعم الموظفين </li><li>مواصلات مجانية إلى مكان العمل </li><li>تغطية طبية </li></ul> التصريح بالعمل:- سيتقدم الفندق بطلب تصريح عمل للمرشح الناجح.　 </div>

Full Time Naukri Gulf

Category Manager

On-site - Qatar - Doha 30 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Role Summary We are looking for a Category Manager - F&V (Fruits & Vegetables) to join the team in Qatar and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!What s On Your Plate?<ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li></ul>Assortment:<ul><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li></ul>Price:<ul><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li></ul>Promos:<ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul></div></section><section>Desired Candidate Profile<ul><li>Minimum 4 to 5 years of experience in Fresh Fruit & Vegetables (F&V) within the Qatar retail market is a must , with a proven track record of managing multiple product categories in a large retail or FMCG environment.</li><li>Demonstrated ability to drive category growth through assortment optimization, innovation, and seasonal planning, including identifying new product opportunities and emerging consumer trends.</li><li>Strong capability to analyze market trends , customer buying behavior, and competitor activities, ensuring competitive pricing within the Qatar retail market.</li><li>Experience in monitoring supplier performance based on quality, service levels, pricing, and delivery with the ability to review, negotiate, and resolve issues with local suppliers directly.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when short-staffed, making a customer delivery, or taking customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job, with excellent analytical and communication skills and a hands-on approach to tools and data.</li><li>You have robust interpersonal and intercultural skills and can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul></section>

<section>وصف الوظيفةالأدوار والمسؤوليات<div class="paragraph">ملخص الدور نحن نبحث عن مدير فئة - فواكه وخضراوات (F&V) للانضمام إلى الفريق في قطر والتركيز على نمو متجر البقالة الخاص بنا tMart، وهو أول مفهوم لمتجر سحابي في المنطقة يقدم توصيلًا خلال 30 دقيقة للبقالة بأسعار هايبرماركت. توسع الخدمة بسرعة عبر الكويت، الإمارات، قطر، الأردن، البحرين، مصر، عمان والعراق!ماذا في صحنك؟<ul><li>ملكية كاملة لدور إدارة الفئة من حيث التشكيلات، والتسعير، والعروض، والإمداد.</li><li>مسؤول عن متابعة الأداء الاقتصادي للأقسام/الفئات المعينة عبر المبيعات، وهوامش الربح، والخسارة والتوافق مع الاستراتيجية التجارية للشركة.</li><li>ضمان التطبيق الصحيح للاستراتيجية التجارية والإرشادات الاستراتيجية، بما في ذلك خطة الفئات واستراتيجية التسعير.</li><li>تقديم مدخلات إلى تدفقات فريق العمليات، والتجاور، والأدوات والقوالب، والتركيبات، وما إلى ذلك.</li><li>مراجعة وحل أي قضايا مع الموردين المحليين.</li></ul>التشكيل:<ul><li>ضمان كفاءة التكلفة عبر مستهلكينا بما يلبي احتياجاتهم ورغباتهم.</li><li>تحديد والحفاظ على التشكيل المحلي ودمج التشكيل الأساسي للقسم/الفئات.</li><li>تزويد الفرق الإقليمية بمعلومات حول المنتجات والكميات المطلوبة للاتفاقيات الدولية والإقليمية.</li><li>انتقاء الموردين المحليين، والتفاوض والشراء وفق الاحتياجات المتوقعة المستندة إلى معايير مثل سعر التكلفة، والخصومات، والمردود، وشروط الدفع، والخصومات، وغيرها.</li></ul>السعر:<ul><li>تحديد الأسعار بناءً على إرشادات التسعير والأسعار المقترحة للبضائع PL/المستوردة.</li><li>جمع أسعار السوق وإجراء تدقيقات سعر البلد.</li></ul>العروض الترويجية:<ul><li>تحديد منتجات ترويجية محلية وتسعير كل عنصر وتقديم معلومات التنبؤ/إعادة الطلب ذات الصلة لإعادة التخطيط.</li><li>تطوير تقويم الترويج على مستوى البلد.</li><li>المتابعة والتأكد من التنفيذ الفعّال لجميع الأنشطة اللازمة لكل حدث ترويجي.</li><li>تحليل وتقديم مدخلات لفعاليات ترويجية أكثر فاعلية مثل تفضيلات المستهلكين، والمنافسين المحليين والاتجاهات.</li></ul></div></section><section>الملف التعريفي المرغوب للمرشح<ul><li>خبرة لا تقل عن 4 إلى 5 سنوات في الفواكه والخضراوات الطازجة ضمن سوق التجزئة القطري أمر ضروري، مع سجل حافل في إدارة عدة فئات منتجات في بيئة تجارة تجزئة كبيرة أو FMCG.</li><li>القدرة المثبتة على قيادة نمو الفئة من خلال تحسين التشكيل، الابتكار، والتخطيط الموسمي، بما في ذلك تحديد فرص منتجات جديدة واتجاهات المستهلكين الناشئة.</li><li>قدرة قوية على تحليل اتجاهات السوق، سلوك شراء العملاء، ونشاطات المنافسين، وضمان تسعير تنافسي ضمن سوق التجزئة القطري.</li><li>الخبرة في متابعة أداء الموردين استناداً إلى الجودة، ومستويات الخدمة، والتسعير، والتسليم مع القدرة على المراجعة، والتفاوض، وحل القضايا مع الموردين المحليين مباشرة.</li><li>قد قمت ببناء فرق وتقود مشاريع متعددة الوظائف على نطاق واسع.</li><li>تفاصيلك دقيقة جدًا، منظم وتعرف كيف تضع الأولويات، وتعتبر نفسك حلاً وليس عقداً يحتاج إلى حل.</li><li>مستعد للقيام بأي شيء ضروري لإنجاح المشروع، بما في ذلك العمل في أرضية المستودع عند نقص العمالة، إجراء توصيل للعميل، أو الرد على مكالمات العملاء. لا وظيفة تافهة جدًا، ولا تفصيلة صغيرة جدًا بالنسبة لك.</li><li>قادر على التفاعل مع التنفيذيين من مستوى رفيع وإدارة توقعات أصحاب المصلحة المتعددين.</li><li>أنت شخص يحفزه المجهول وتتطلع لتعلم شيء جديد كل يوم في العمل، مع مهارات تحليلية واتصالات ممتازة ونهج عملي تجاه الأدوات والبيانات.</li><li>لديك مهارات تواصل بين شخصية وثقافات قوية ويمكنك إلهام عدة فرق وأصحاب مصلحة للالتفاف حول مهمة.</li><li>مهارات اللغة: الإنجليزية والعربية بطلاقة ستكون مفيدة للغاية.</li></ul></section>

Full Time LinkedIn

Customer Success Account Manager

On-site - Qatar - Doha 17 September 2026

Information Technology

Overview Are you passionate about technology, artificial intelligence and helping organisations achieve more? As a Customer Success Account Manager, you will help customers realise value from their Microsoft investments by supporting cloud adoption, solution health, digital transformation and AI-powered innovation. In this early-career role, you will collaborate with experienced Customer Success Account Managers, technical specialists, account teams and partners to support customers throughout their transformation journeys. You will develop an understanding of customers’ business priorities, help coordinate customer success activities and contribute to positive customer outcomes. This opportunity will allow you to accelerate your career growth, develop customer engagement and programme management capabilities, build business and technical acumen, and gain experience with Microsoft’s cloud and AI solutions. Microsoft’s mission is to empower every person and every organisation on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realise our shared goals. Each day, we build on our values of respect, integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Support the development and execution of customer success plans aligned with customers’ business priorities and desired outcomes. Help customers adopt and realise value from Microsoft cloud, AI and digital solutions. Build an understanding of customer environments, transformation objectives, priorities and challenges. Collaborate with Customer Success Account Managers, account teams, technical specialists and partners to coordinate customer activities and follow-up actions. Monitor customer solution health and help identify adoption opportunities, risks, blockers and recommended next steps. Contribute to customer meetings, success reviews, adoption discussions and transformation initiatives. Gather customer insights and feedback and communicate relevant information to internal stakeholders. Develop trusted customer relationships while working under the guidance of experienced Customer Success professionals. Qualifications Required/Minimum Qualifications Bachelor’s degree in Business, Information Technology, Computer Science, Engineering or a related field, or equivalent experience. Up to two years of relevant experience in customer success, programme management, project management, consulting, technology delivery, analytics, operations or another customer-facing environment. Demonstrated interest in cloud technology, artificial intelligence, digital transformation and customer success. Proficiency in English. Ability to collaborate effectively across teams and work with a diverse range of stakeholders. Ability to manage priorities, follow through on commitments and contribute within a team environment. Additional Or Preferred Qualifications Internship, academic project or professional experience in technology, consulting, customer success, project management, business operations or a related area. Foundational understanding of cloud computing, AI, cybersecurity or enterprise technology. Exposure to Microsoft Azure, Microsoft 365, Dynamics 365, Microsoft Security, Copilot or other business technology solutions. Analytical, organisational and problem-solving skills. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

نظرة عامة هل أنت شغوف بالتكنولوجيا والذكاء الاصطناعي ومساعدة المؤسسات على تحقيق المزيد؟ بصفتك مديراً لحساب نجاح العملاء، ستساعد العملاء على إدراك القيمة من استثماراتهم في Microsoft من خلال دعم اعتماد السحابة، وسلامة الحلول، والتحول الرقمي، والابتكار المدعوم بالذكاء الاصطناعي. في هذا الدور المبتدئ، ستتعاون مع مديري حسابات نجاح العملاء ذوي الخبرة، والمتخصصين التقنيين، وفرق الحسابات والشركاء لدعم العملاء خلال رحلات التحول الخاصة بهم. ستعمل على تطوير فهم لأولويات أعمال العملاء، والمساعدة في تنسيق أنشطة نجاح العملاء، والمساهمة في تحقيق نتائج إيجابية للعملاء. ستتيح لك هذه الفرصة تسريع نمو مسيرتك المهنية، وتطوير قدرات التعامل مع العملاء وإدارة البرامج، وبناء الفطنة التجارية والتقنية، واكتساب الخبرة مع حلول السحابة والذكاء الاصطناعي من Microsoft. تتمثل مهمة Microsoft في تمكين كل شخص وكل مؤسسة على هذا الكوكب لتحقيق المزيد. كموظفين، نجتمع معاً بعقلية النمو، ونبتكر لتمكين الآخرين، ونتعاون لتحقيق أهدافنا المشتركة. كل يوم، نبني على قيمنا المتمثلة في الاحترام والنزاهة والمساءلة لخلق ثقافة شمولية حيث يمكن للجميع الازدهار في العمل وخارجه. المسؤوليات دعم تطوير وتنفيذ خطط نجاح العملاء بما يتماشى مع أولويات أعمال العملاء والنتائج المرجوة. مساعدة العملاء على اعتماد حلول Microsoft السحابية والذكاء الاصطناعي والحلول الرقمية وإدراك قيمتها. بناء فهم لبيئات العملاء وأهداف التحول والأولويات والتحديات. التعاون مع مديري حسابات نجاح العملاء وفرق الحسابات والمتخصصين التقنيين والشركاء لتنسيق أنشطة العملاء وإجراءات المتابعة. مراقبة سلامة حلول العملاء والمساعدة في تحديد فرص الاعتماد والمخاطر والمعوقات والخطوات التالية الموصى بها. المساهمة في اجتماعات العملاء ومراجعات النجاح ومناقشات الاعتماد ومبادرات التحول. جمع رؤى العملاء وملاحظاتهم وتوصيل المعلومات ذات الصلة إلى أصحاب المصلحة الداخليين. تطوير علاقات موثوقة مع العملاء أثناء العمل تحت إشراف متخصصين ذوي خبرة في نجاح العملاء. المؤهلات المؤهلات المطلوبة/الدنيا درجة البكالوريوس في إدارة الأعمال، أو تكنولوجيا المعلومات، أو علوم الكمبيوتر، أو الهندسة، أو مجال ذي صلة، أو خبرة معادلة. ما يصل إلى عامين من الخبرة ذات الصلة في نجاح العملاء، أو إدارة البرامج، أو إدارة المشاريع، أو الاستشارات، أو تقديم التكنولوجيا، أو التحليلات، أو العمليات، أو أي بيئة أخرى تتعامل مع العملاء. اهتمام واضح بتكنولوجيا السحابة، والذكاء الاصطناعي، والتحول الرقمي، ونجاح العملاء. إجادة اللغة الإنجليزية. القدرة على التعاون بفعالية عبر الفرق والعمل مع مجموعة متنوعة من أصحاب المصلحة. القدرة على إدارة الأولويات، والوفاء بالالتزامات، والمساهمة في بيئة الفريق. المؤهلات الإضافية أو المفضلة تدريب داخلي، أو مشروع أكاديمي، أو خبرة مهنية في التكنولوجيا، أو الاستشارات، أو نجاح العملاء، أو إدارة المشاريع، أو عمليات الأعمال، أو مجال ذي صلة. فهم أساسي للحوسبة السحابية، أو الذكاء الاصطناعي، أو الأمن السيبراني، أو تكنولوجيا المؤسسات. التعرض لـ Microsoft Azure، أو Microsoft 365، أو Dynamics 365، أو Microsoft Security، أو Copilot، أو حلول تكنولوجيا الأعمال الأخرى. مهارات تحليلية وتنظيمية وحل المشكلات. سيظل هذا المنصب مفتوحاً لمدة 5 أيام على الأقل، مع قبول الطلبات بشكل مستمر حتى يتم شغل المنصب. تعد Microsoft جهة توظيف تلتزم بتكافؤ الفرص. سيتم النظر في جميع المتقدمين المؤهلين للتوظيف بغض النظر عن العمر، أو الأصل، أو الجنسية، أو اللون، أو إجازة رعاية الأسرة أو الإجازة الطبية، أو الهوية الجنسية أو التعبير عنها، أو المعلومات الجينية، أو وضع الهجرة، أو الحالة الاجتماعية، أو الحالة الطبية، أو الأصل القومي، أو الإعاقة الجسدية أو العقلية، أو الانتماء السياسي، أو وضع المحارب القديم أو العسكري المحمي، أو العرق، أو الأصل الإثني، أو الدين، أو الجنس (بما في ذلك الحمل)، أو التوجه الجنسي، أو أي سمة أخرى محمية بموجب القوانين واللوائح والمراسيم المحلية المعمول بها. إذا كنت بحاجة إلى مساعدة بشأن الترتيبات الدينية و/أو ترتيبات معقولة بسبب إعاقة أثناء عملية التقديم، فاقرأ المزيد حول طلب الترتيبات.

Full Time 3 to 7 years Naukri Gulf

Digital Marketing Manager

On-site - Qatar - Doha 30 July 2026

Sales

The Digital Marketing Manager is responsible for leading the digital marketing strategy, e-commerce performance and online customer experience across Rixos Premium Qetaifan Island North, Meryal Waterpark, Azure Beach Doha and all associated restaurants, bars, wellness and retail outlets. Reporting to the Cluster Director of Marketing & Communications, this role is accountable for driving direct revenue, increasing digital acquisition, enhancing customer engagement and delivering measurable commercial results across all digital channels. The role oversees the development and execution of integrated digital marketing initiatives, including paid media, website management, search engine optimisation (SEO), CRM and marketing automation, digital analytics, conversion rate optimisation (CRO), content marketing and emerging digital technologies. Working closely with Revenue Management, Sales, Operations and the regional marketing teams, the Digital Marketing Manager ensures every digital touchpoint supports the destination's commercial objectives whilst maintaining the highest standards of the Rixos and Accor brands. As the digital lead for one of the region's most unique integrated hospitality and entertainment destinations, the Digital Marketing Manager will champion innovation, optimise the guest journey from discovery to post-stay engagement, and continuously identify opportunities to increase direct bookings, ticket sales, memberships, ancillary revenue and customer loyalty through data-driven marketing strategies and best-in-class digital experiences.Performance Marketing & Paid MediaOwn the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Manage OTA-adjacent performance channels (TripAdvisor, Booking.com. Expedia) in coordination with the Revenue and regional digital team. Own campaign structure, audience architecture, bidding strategy, creative testing and budget pacing; run a continuous A/B and incrementality testing programme across creative, landing pages and offers. Manage and report against the core KPI set: ROAS, CPA, CPC, CTR, direct revenue contribution, booking-engine conversion rate, ticket yield, cost per membership acquired and share of direct bookings. Manage agency and media partner relationships, briefs, scopes of work and commercial performance reviews.Website & Content ManagementTake full ownership of content management, publishing and optimisation across all brand websites and the Meryal Waterpark site, each with its own brand voice, audience, booking path and commercial objectives. Manage day-to-day publishing in the relevant CMS platforms: page builds, content updates, offer and package pages, campaign landing pages, seasonal takeovers, menu and attraction updates, opening hours, and event listings. Coordinate with agencies and central digital team on site releases, integrations, hosting, domains and technical troubleshooting.CRM & Email MarketingOwn the CRM and lifecycle communication strategy for the destination: guest database segmentation, campaign calendar, journey design and automation. Build, test and deploy email campaigns and automated journeys: pre-arrival, in-stay, post-stay, win-back, abandoned booking, birthday and anniversary, waterpark annual pass renewal, spa and fitness membership lifecycle, and F&B reservation nurture. Manage database health, growth and compliance: consent capture, opt-in mechanics, list hygiene, deliverability, suppression management and adherence to applicable data protection requirements. Grow first-party data capture across the destination, waterpark ticketing, WiFi capture, restaurant reservations, spa bookings, retail activations and on-property QR touchpoints and build the audience segments that feed both CRM and paid social.F&B, Waterpark, Retail and Wellness MarketingFood& beverage: build the digital demand plan for the restaurant and bar portfolio, covers-driving campaigns, themed nights/events and seasonal promotions, reservation platform optimisation, menu and imagery publishing, food content production, and delivery/aggregator presence where applicable. Waterpark: Drive online ticket sales and annual pass acquisition for Meryal Waterpark, manage the e-commerce funnel end to end, optimise the ticketing path, run dynamic and dated-offer campaigns, and support attraction launches, capacity management messaging and family/group targeting. Retail: Support the retail proposition through destination footfall campaigns, tenant co-marketing, directory and listing management, and integration of retail content into the resort and waterpark digital properties. Wellness: Market Hotel's wellness, fitness and sports club, build membership acquisition and retention campaigns, treatment and package promotions, class programme visibility, and wellness content that supports both in-house guest capture and local resident membership sales. Beach Club & Entertainment: Support the Beach Club and the entertainment programme with campaign, content and listing support appropriate to a lifestyle audience distinct from the resort guest.Team & Stakeholder ManagementLead, coach and develop the digital ecosystem, setting objectives and maintaining a high standard of execution. Partner daily with Revenue Management, Reservations, F&B, Spa & Recreation, Waterpark Operations, Retail Leasing, Guest Relations and the regional digital team. Brief and manage creative, media, production and technology partners, and hold them accountable to agreed commercial outcomes. Act as a guardian of Rixos and Accor brand standards across every digital touchpoint of the destination.Desired Candidate ProfileBachelor's degree in Marketing, Communications, Business, or a related field. At least 3-4 years of proven working experience as a Digital Marketing Manager or similar role. Strong understanding of digital marketing concepts, best practices, and tools. Hands-on experience with SEO, Google Ads, Facebook Business Manager, email marketing tools, and CMS platforms (e.g., WordPress, etc). Excellent analytical skills and experience with reporting tools. Creative thinking and problem-solving abilities. Strong communication and leadership skills. Ability to work independently and manage multiple projects simultaneously. Certification in digital marketing is a plus.

المسؤول عن قيادة استراتيجية التسويق الرقمي، وأداء التجارة الإلكترونية، وتجربة العملاء عبر الإنترنت في منتجع ركسوس بريميوم كيتايي فَن آيلاند نورث، وملاهي مریل للمياه، وشاطئ أزور في الدوحة وجميع المطاعم والبارات والمرافق الصحية وتجارة التجزئة المرتبطة. وتقريراً إلى مدير التسويق والاتصالات للمجموعة، تتحمل هذه الوظيفة مسؤولية دفع الإيرادات المباشرة، وزيادة الاستحواذ الرقمي، وتعزيز تفاعل العملاء وتحقيق نتائج تجارية قابلة للقياس عبر جميع القنوات الرقمية. تشرف على تطوير وتنفيذ مبادرات التسويق الرقمي المتكاملة، بما في ذلك الإعلام المدفوع، إدارة المواقع، تحسين محركات البحث (SEO)، إدارة علاقات العملاء والتسويق الآلي، التحليل الرقمي، تحسين معدل التحويل (CRO)، التسويق بالمحتوى والتقنيات الرقمية الناشئة. بالعمل عن كثب مع إدارة الإيرادات، والمبيعات، والعمليات، وفرق التسويق الإقليمية، يضمن مدير التسويق الرقمي أن يدعم كل نقط التواصل الرقمي الأهداف التجارية للوجهة مع الحفاظ على أعلى معايير علامتي ركسوس وأكور. بوصفه القائد الرقمي لواحدة من أكثر وجهات الضيافة والترفيه المتكاملة فريدة في المنطقة، سيُعلي من الابتكار ويحسّن مسار الضيف من الاكتشاف حتى التفاعل بعد الإقامة، ويرصد باستمرار فرص زيادة الحجوزات المباشرة، مبيعات التذاكر، الاشتراكات، الإيرادات الثانوية وولاء العملاء من خلال استراتيجيات تسويق معتمدة على البيانات وتجارب رقمية من الطراز الأول.التسويق التنفيذي والتحويل عبر الوسائط المدفوعةامتلاك الاستراتيجية الكاملة للوسائط المدفوعة والميزانية الرقمية السنوية المُقرّة من قبل مدير التسويق للمجموعة عبر إعلانات Google، Meta، TikTok، Snapchat. إدارة قنوات الأداء المرتبطة بوكالة السفر عبر الإنترنت بالتنسيق مع فريق الإيرادات والفريق الرقمي الإقليمي. امتلاك هيكل الحملة، هندسة الجمهور، استراتيجية المزايدة، اختبار الإبداع وتحديد وتيرة الميزانية؛ إجراء برنامج اختبارات A/B واختبارات الاستدلال باستمرار عبر الإبداع وصفحات الهبوط والعروض. الإدارة والتقارير وفق مجموعة مؤشرات الأداء الرئيسية: العائد على الإنفاق الإعلاني ROAS، تكلفة الحصول على عميل CPA، تكلفة النقرة CPC، معدل النقر CTR، مساهمة الإيراد المباشر، معدل تحويل محرك الحجز، عائد التذاكر، التكلفة لكل عضوية مكتسبة ونسبة الحجز المباشر. إدارة علاقات الوكالات وشركاء الإعلام، الملخصات، نطاقات العمل ومراجعات الأداء التجاري.إدارة المواقع والمحتوىتملك بشكل كامل إدارة المحتوى والنشر والتحسين عبر جميع مواقع العلامة التجارية وموقع مریل وورترپارك، كل موقع له صوت علامته وجمهوره ومسار الحجز والأهداف التجارية الخاصة به. إدارة النشر اليومي في منصات CMS المعنية: بناء الصفحات، تحديث المحتوى، صفحات العروض والباكات، صفحات الحملات، الاستحواذ الموسمي، تحديث القوائم والوجهات، ساعات العمل، وإدراج الفعاليات. التنسيق مع الوكالات والفريق الرقمي المركزي بشأن إصدارات المواقع، والتكاملات، والاستضافة، والنطاقات، ومشاكل التقنية.CRM والتسويق عبر البريد الإلكترونيامتلاك استراتيجية CRM واتصالات دورة الحياة للوجهة: تقسيم قاعدة الضيوف، تقويم الحملات، تصميم المسار والتشغيل الآلي. بناء واختبار ونشر حملات البريد الإلكتروني والمسارات الآلية: ما قبل الوصول، أثناء الإقامة، بعد الإقامة، الاستعادة، الحجز المتخلف، عيد الميلاد والذكرى، تجديد تصريح المرور للملاهي المائية، دورة عضوية السبا واللياقة، ورعاية حجوزات المأكولات والمشروبات. إدارة صحة قاعدة البيانات ونموها والامتثال: التقاط الموافقات، آليات الاشتراك، نظافة القوائم، قابلية التسليم، إدارة الاستبعاد والالتزام بمتطلبات حماية البيانات المطبقة. زيادة التقاط البيانات من الطرف الأول عبر الوجهة وتذاكر المياه وWiFi وحجوزات المطاعم وحجوزات السبا وتفعيلات التجزئة وبناء شرائح الجمهور التي تغذي كل من CRM والإعلانات الاجتماعية المدفوعة.التسويق للمأكولات والمشروبات والمياه والتجزئة والصحةالمأكولات والمشروبات: بناء خطة الطلب الرقمي للمطعم وبار الحافظة، حملات جلب الطلب، ليالي/فعاليات موضوعية وترويج موسمي، تحسين منصة الحجز، نشر القوائم والصور، إنتاج محتوى الطعام، وتواجد التوصيل/المجمّع حيثما ينطبق. الشاطئ المائي: دفع مبيعات التذاكر عبر الإنترنت واكتساب عبوات السنة لـMeryal Waterpark، إدارة قمع التجارة الإلكترونية من البداية للنهاية، تحسين مسار التذاكر، تشغيل حملات عروض ديناميكية ومحددة التواريخ، ودعم إطلاقات الجذب، رسائل إدارة السعة واستهداف العائلات/المجموعات. التجزئة: دعم عرض التجزئة من خلال حملات التوافد للوجهة، تسويق مشترك مع المستأجرين، إدارة الدليل والقوائم، وتكامل محتوى التجزئة في ممتلكات المنتجع والمياه. الصحة: تسويق العافية واللياقة ونادي الرياضة في فندق الفندق، بناء حملات اكتساب واحتفاظ بالأعضاء، عروض المعالجات والباكجات، وضوح برنامج الصفوف، ومحتوى العافية الذي يدعم جذب الضيوف داخليًا وبيع عضويات السكان المحليين. نادي الشاطئ والترفيه: دعم نادي الشاطئ وبرنامج الترفيه بالحملات والمحتوى والدليل المناسب لجمهور الحياة العائلية الذي يختلف عن ضيوف المنتجع.إدارة الفريق وأصحاب المصلحةقيادة وتوجيه وتطوير النظام الرقمي، وتحديد الأهداف والحفاظ على مستوى عالٍ من التنفيذ. الشراكة اليومية مع إدارة الإيرادات، والحجز، والمأكولات والمشروبات، والسبا والترفيه، وعمليات المياه، وتأجير التجزئة، وخدمة النزلاء والفريق الرقمي الإقليمي. إرشاد وإدارة شركاء الإبداع والإعلام والإنتاج والتكنولوجيا، وتحميلهم المسؤولية عن النتائج التجارية المتفق عليها. العمل كحارس لمعايير علامة ركسوس وأكور عبر كل نقاط التماس الرقمية في الوجهة.المؤهلات المرغوبةدرجة البكالوريوس في التسويق أو الاتصالات أو الأعمال أو مجال ذي صلة. خبرة عملية لا تقل عن 3-4 سنوات كمدير تسويق رقمي أو دور مشابه. فهم قوي لمفاهيم التسويق الرقمي وأفضل الممارسات والأدوات. خبرة عملية بـSEO، وGoogle Ads، وFacebook Business Manager، وأدوات التسويق عبر البريد الإلكتروني، والمنصات CMS (مثلاً WordPress، إلخ). مهارات تحليلية ممتازة وخبرة في أدوات التقارير. تفكير إبداعي وقدرات حل المشكلات. مهارات تواصل وقيادة قوية. القدرة على العمل بشكل مستقل وإدارة مشاريع متعددة في وقت واحد. شهادة في التسويق الرقمي تعتبر ميزة.

Full Time

Assistant Housekeeping Manager

On-site - Qatar - Doha 22 July 2026

Other

Additional Information Job Number 26090080 Job Category Housekeeping & Laundry Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary This position that focuses on supporting the day-to-day activities in Housekeeping, and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. Preferred Qualification Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 5 years of related work experience. Supervisory Experience: At least 3 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Full Time 2 to 3 years Naukri Gulf

Guest Experience Manager

On-site - Qatar - Doha 5 August 2026

Administration

Job Description <div> Every guest journey is a story waiting to be told. As our Guest Experience Manager, you will be the guardian of memorable moments, ensuring every interaction reflects warmth, elegance, and personalized service. From the moment our guests arrive until they depart, you will create exceptional experiences that inspire lasting memories and heartfelt connections. What is in it for you <ul> <li>Employee benefit card offering discounted rates at Accor hotels worldwide.</li> <li>Learning and development opportunities through Accor Academies.</li> <li>Career growth opportunities within your hotel and across the global Accor network.</li> <li>The opportunity to make a meaningful impact through our sustainability and Corporate Social Responsibility initiatives, including Planet 21.</li> <li>Be part of a passionate team that celebrates creativity, individuality, and authentic hospitality.</li> </ul> What you will be doing <ul> <li>Lead and champion the guest experience journey, ensuring every touchpoint exceeds luxury service standards.</li> <li>Foster a culture of personalized, heartfelt hospitality, creating memorable and unique experiences for every guest.</li> <li>Conduct regular quality inspections and service audits across guest rooms, public areas, restaurants, and all guest-facing facilities to ensure exceptional presentation and service excellence.</li> <li>Monitor compliance with brand standards and hotel quality assurance requirements, implementing continuous improvement initiatives.</li> <li>Analyze guest feedback, online reviews, guest satisfaction surveys, and quality reports to identify trends, develop action plans, and enhance the overall guest experience.</li> <li>Collaborate closely with operational leaders to implement service improvements, resolve quality concerns, and drive operational excellence.</li> <li>Deliver engaging training sessions, coaching, and service refreshers to inspire Heartists to consistently deliver memorable guest experiences.</li> <li>Handle guest concerns and service recovery with professionalism, empathy, and efficiency, ensuring timely resolution while exceeding guest expectations whenever possible.</li> <li>Monitor departmental service standards and recommend innovative initiatives that elevate guest satisfaction and brand loyalty.</li> <li>Ensure compliance with all health, safety, hygiene, and local regulatory requirements relevant to hotel operations.</li> <li>Prepare comprehensive quality and guest experience reports, presenting key insights, performance trends, and recommendations to senior management.</li> <li>Promote a culture of continuous improvement, innovation, and collaboration, empowering Heartists to create meaningful guest experiences.</li></ul></div>Desired Candidate ProfileQualifications <div> <ul> <li>Previous experience in Guest Experience, Quality Assurance, Front Office, Rooms Division, or Luxury Hospitality Management.</li> <li>Strong passion for luxury hospitality, personalized service, and creating memorable guest experiences.</li> <li>Excellent leadership, coaching, communication, and interpersonal skills.</li> <li>Strong analytical and problem-solving abilities with exceptional attention to detail.</li> <li>Experience working with guest satisfaction platforms and quality management systems is an advantage.</li> <li>Ability to thrive in a fast-paced environment while maintaining the highest standards of service excellence.</li> <li>Excellent command of written and spoken English; additional languages are an asset.</li></ul></div>

وصف الوظيفة <div> كل مسار ضيف هو قصة تنتظر أن تُروى. كـ مدير تجربة الضيوف لدينا، ستكون حارس اللحظات التي لا تُنسى، تضمن أن تعكس كل تفاعل دفءًا، أناقة، وخدمة شخصية. منذ وصول ضيوفنا وحتى مغادرتهم، ستخلق تجارب استثنائية تلهم ذكريات دائمة وروابط عاطفية عميقة. ما الذي ستحصل عليه <ul> <li>بطاقة مزايا الموظفين التي تقدم أسعاراً مخفضة في فنادق أكور حول العالم.</li> <li>فرص التعلم والتطوير من خلال أكاديميات أكور.</li> <li>فرص النمو المهني داخل فندقك وعبر شبكة أكور العالمية.</li> <li>الفرصة لإحداث تأثير meaningful من خلال مبادراتنا في الاستدامة والمسؤولية الاجتماعية المؤسسية، بما في ذلك Planet 21.</li> <li>أن تكون جزءاً من فريق شغوف ي celebrations الإبداع، الفردية، والضيافة الأصيلة.</li> </ul> ما الذي ستقوم به <ul> <li>قيادة وتبني رحلة تجربة الضيف، مع التأكد من أن كل نقطة تواصل تتجاوز معايير خدمة الرفاهية.</li> <li>تعزيز ثقافة الضيافة الشخصية والمخلصة، وخلق تجارب فريدة ولا تُنسى لكل ضيف.</li> <li>إجراء فحوصات جودة دورية وعمليات تدقيق الخدمة عبر غرف الضيوف، المناطق العامة، المطاعم، وجميع المرافق المخصصة للضيوف لضمان عرض استثنائي وتفوق في الخدمة.</li> <li>مراقبة الامتثال لمعايير العلامة التجارية ومتطلبات ضمان جودة الفندق، وتنفيذ مبادرات التحسين المستمر.</li> <li>تحليل ملاحظات الضيوف، التقييمات الإلكترونية، استبيانات رضا الضيوف، وتقارير الجودة لتحديد الاتجاهات، وضع خطط عمل، وتحسين تجربة الضيف الشاملة.</li> <li>التعاون عن كثب مع قادة التشغيل لتنفيذ تحسينات الخدمة، حل مخاوف الجودة، ودفع التميز التشغيلي.</li> <li>تقديم جلسات تدريب جذابة، توجيه، وتحديثات خدمة لإلهام فريق Heartists لتقديم تجارب ضيوف لا تُنسى باستمرار.</li> <li>التعامل مع مخاوف الضيوف واسترداد الخدمة بمهنية وتعاطف وكفاءة، مع ضمان الحل السريع مع تجاوز توقعات الضيف عندما يكون ذلك ممكنًا.</li> <li>مراقبة معايير خدمة القسم وتقديم مبادرات مبتكرة تعزز رضا الضيف وولاء العلامة التجارية.</li> <li>ضمان الامتثال لجميع متطلبات الصحة والسلامة والنظافة واللوائح المحلية ذات الصلة بعمليات الفندق.</li> <li>إعداد تقارير الجودة وتجربة الضيف الشاملة، وتقديم الأفكار الرئيسية واتجاهات الأداء وتوصيات للإدارة العليا.</li> <li>تعزيز ثقافة التحسين المستمر، والابتكار، والتعاون، وتمكين Heartists من خلق تجارب ضيوف ذات مغزى.</li></ul></div>الملف المرشح المطلوبQualifications <div> <ul> <li>خبرة سابقة في تجربة الضيوف، ضمان الجودة، الاستقبال، قسم الغرف، أو إدارة الضيافة الفاخرة.</li> <li>شغف قوي بالضيافة الفاخرة، الخدمة الشخصية، وخلق تجارب ضيوف لا تُنسى.</li> <li>قيادة ممتازة، وتوجيه، واتصالات، ومهارات التعامل مع الآخرين.</li> <li>قدرات تحليلية ومهارات حل مشكلات قوية مع تفانٍ في التفاصيل.</li> <li>الخبرة في العمل مع منصات رضا الضيوف وأنظمة إدارة الجودة تعتبر ميزة.</li> <li>القدرة على الازدهار في بيئة سريعة وتقديم أعلى معايير التميز في الخدمة.</li> <li>إتقان ممتاز للإنجليزية مكتوبة ومنطوقة؛ لغات إضافية ميزة.</li></ul></div>

Full Time LinkedIn

Outlet Manager

On-site - Qatar - Doha 1 September 2026

Other

Job Description We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service. This position is based at City Centre Rotana, Doha As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as- Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times Conduct regular training sessions with the assigned team in line with the departmental SOP’s Evaluate the performance of the assigned team and initiate internal development and promotions Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours Handle the welcome and seating of arriving guests with the assistance of the Hostess Maintain a professional and friendly relationship with the outlet patrons Establish and update the outlet’s database of regular guests Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards Be actively involved in the outlets promotional activities Skills Education, Qualifications & Experiences You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills. Knowledge & Competencies The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies- Understanding Hotel Operations Effective Communication Planning for Business Supervising People Understanding Differences Supervising Operations Teamwork Adaptability Customer Focus Drive for Results

الوصف الوظيفي نحن نبحث حالياً عن متخصصين طموحين وديناميكيين ومتحمسين في مجال الأغذية والمشروبات للمساعدة في تنظيم وتوجيه فريق يعمل على تطوير منتجات أغذية ومشروبات عالية الجودة مع تقديم خدمة سريعة ودقيقة وشخصية. يقع هذا المنصب في سيتي سنتر روتانا، الدوحة. بصفتك مديراً للمنفذ، فأنت مسؤول عن إدارة المطعم الموكل إليك لتحقيق أعلى مستوى من رضا العملاء وجودة الخدمة مع تحقيق/تجاوز الأهداف المالية، وسيشمل دورك مسؤوليات رئيسية مثل: إعداد جداول العمل لجميع الموظفين وفقاً للتوقعات وفي حدود دليل التوظيف لضمان وجود قوة عاملة كافية في جميع الأوقات. إجراء دورات تدريبية منتظمة مع الفريق الموكل إليك بما يتماشى مع إجراءات التشغيل القياسية (SOP’s) الخاصة بالقسم. تقييم أداء الفريق الموكل إليك وبدء التطوير والترقيات الداخلية. مسؤول عن الإعداد في الوقت المناسب لمنفذ الأغذية والمشروبات الموكل إليك، وفقاً لإعدادات الوجبات وبما يتماشى مع ساعات العمل. التعامل مع استقبال وإجلاس الضيوف القادمين بمساعدة المضيفة. الحفاظ على علاقة مهنية وودية مع رواد المنفذ. إنشاء وتحديث قاعدة بيانات المنفذ للضيوف الدائمين. القيام بجولات متكررة في المنفذ وجميع المناطق ذات الصلة، لضمان أعلى مستويات النظافة والصيانة الممكنة. المشاركة بفعالية في الأنشطة الترويجية للمنفذ. المهارات التعليم والمؤهلات والخبرات يجب أن تكون حاصلاً على شهادة جامعية/كلية مع خبرة لا تقل عن عامين في دور مماثل. يجب أن تكون ملماً بمهارات استخدام الحاسوب، وتتمتع بمهارات تواصل فعالة، وإتقان ممتاز للغة الإنجليزية كتابة وتحدثاً، إلى جانب مهارات عرض ممتازة. المعرفة والكفاءات سيكون المرشح المثالي محترفاً عملياً يتمتع بخلفية قوية في مجال الأغذية والمشروبات وشغف بالجودة والتميز. ستكون شخصاً منفتحاً ومبدعاً وحريصاً على مشاركة رغبتك في تحقيق أعلى معايير جودة الخدمة مع الضيوف وأعضاء الفريق، ويجب أن تمتلك الكفاءات التالية: فهم عمليات الفنادق التواصل الفعال التخطيط للأعمال الإشراف على الأفراد فهم الاختلافات الإشراف على العمليات العمل الجماعي القدرة على التكيف التركيز على العملاء السعي لتحقيق النتائج

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