Airline Ticketing Agent Jobs

General Information<br><br><strong>Ref #</strong> 237077<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Cargo &amp; Airport Operations<br><br><strong>Closing Date:</strong> 2026-10-18<br><br><strong>Description<br><br></strong>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change.<br><br>To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All who will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.<br><br>As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Team in Doha as Freighter Load Control Officer<br><br><strong>About The Role<br><br></strong>As a Freighter Load Control Officer, you will be responsible for centralized weight and balance functions across the Qatar Airways freighter network.<br><br>You are also required to ensure safe and high-quality freighter operations through effective preparation of load plans and load sheets while supporting compliance with operational, safety and regulatory requirements.<br><br><strong>Other Responsibilities Are Inclusive And Not Limited To<br><br></strong><ul><li> Prepare load plans, load sheets and optimize cargo loading for freighter flights.</li><li> Act as the operational focal point for weight and balance activities during assigned shifts.</li><li> Coordinate with stations and stakeholders to ensure accurate payload and loading information.</li><li> Ensure dangerous goods, special cargo and aircraft loading restrictions are considered during planning.</li><li> Optimize aircraft loading configurations to maximize payload utilization and operational efficiency.</li><li> Maintain compliance with weight and balance, safety, security and operational procedures.<br><br></li></ul>Be part of an extraordinary story<br><br>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.<br><br>Join us as we dare to achieve what's never been done before. Together, everything is possible.<br><br>Qualification<br><br><strong>About You<br><br></strong><ul><li> Bachelor's Degree or equivalent with a minimum of 3 years of job-related experience.</li><li> Weight and Balance certification on wide body freighters and wide and narrow body pax aircrafts.</li><li> Valid Dangerous Goods Regulation (CAT 10, CAT 6 or equivalent) certification.</li><li> 3 years of centralized load control experience on wide body aircraft.</li><li> Knowledge of IATA regulations and aircraft loading compatibilities.</li><li> Experience as onboard loadmaster on B777F and/or wide body freighter aircraft</li><li> Understanding of cargo and freighter operations<br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We have grown fast, broken records and set trends that others follow. We do not slow down by the fear of failure. Instead, we dare to achieve what has never been done before.<br><br>So whether you are creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=237077

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>the <strong>Assistant Reservations Manager</strong> directly oversees day-to-day reservation operations while serving as the primary operational extension of the <strong>Director of Revenue Management</strong>.<br><br><br>In this dual-focused role, you will lead the reservation agents, manage day-to-day inventory and booking flows, and directly execute the strategic yield decisions, pricing tactics, and distribution controls set by the Director of Revenue Management.<br>Opera Cloud Knowledge is essential.<br><br><strong>Departmental Leadership &amp; Daily Operations</strong><ul><li>Serve as the operational head of the reservations department, managing daily workflows, shift handovers, and agent schedules.<br></li><li>Supervise, coach, and train reservation agents on booking procedures, phone etiquette, and strategic upselling tactics.<br></li><li>Act as the direct liaison for escalated guest inquiries, complex bookings, VIP reservations, and group rooming lists.<br></li><li>Maintain high standards of data entry accuracy across all reservations to ensure clean revenue tracking and reporting.<br><strong>2. Direct Revenue Strategy Execution</strong></li><li>Work directly with the <strong>Director of Revenue Management</strong> to implement daily rate changes, yield strategies, and stay controls (MinLOS, CTA/CTD) across the PMS, CRS, and OTAs.<br></li><li>Monitor daily inventory, room availability, and overbooking thresholds to optimize occupancy and prevent revenue spoilage.<br></li><li>Conduct regular rate parity checks across OTAs and metasearch channels, taking immediate action to address and resolve pricing discrepancies.<br></li><li>Manage group blocks, cut-off dates, deposit tracking, and billing details in close coordination with Sales and Revenue Management.<br></li></ul><strong>3. Channel &amp; System Administration</strong><ul><li>Ensure seamless, error-free connectivity between the PMS, Channel Manager, CRS, and third-party booking channels.<br></li><li>Audit daily reservations for proper market segmentation, origin coding, rate code mapping, and travel agency commission structures.<br></li><li>Assist the Director of Revenue Management in setting up new promotions, rate plans, and packages across all distribution platforms.<br></li></ul><strong>4. Reporting &amp; Communication</strong><ul><li>Compile daily pickup reports, pace updates, denial/cancellation logs, and call conversion stats for the Director of Revenue Management.<br></li><li>Active participation in weekly revenue strategy meetings, providing operational feedback on booking pace, market trends, and lead times.<br></li></ul> </div>

General Information<br><br><strong>Ref #</strong> 2600009G<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Cargo &amp; Airport Operations<br><br><strong>Closing Date:</strong> 2026-10-08<br><br><strong>Description<br><br></strong>As a transport team leader you will be responsible to conduct all Voyage Report (VR) investigations of the Transport department, and to organize all vacation and overtime daily requirements and reporting. Collates the Monthly KPI reporting pack. Reviews On Time Performance (OTP) data. Responsible for putting together overall roster of the Transport department under the guidance of the Duty Supervisors. Involved in rostering administration, Vehicle Maintenance management and records, Ramp Safety Training records. Responsible to deliver the Catering Services as per the Customer Specifications and in accordance with Safe Regulations set forth b the Air ort Authorities.<br><br><strong>Accountabilities<br><br></strong><ul><li>Ensures on-time dispatching of allocated flights as per the Airline Specifications/GLP &amp; Food Safety Standard and as per the Airport Safety Regulations/Standard.</li><li>Responsible for checking and safe guarding of issued Tablet/Radio/Personal Protective Equipment &amp; Probe Gun.</li><li>Conducts VR investigations for the Transport Department.</li><li>Responsible for implementation of management instructions including aircraft delivery and handling, food safety, quality control and security.</li><li>Responsible for loading and offloading of all flights including Complex, Ultra-Long Haul (ULH), VIP, Charters, Private and other ad hoc operations, as and when required.</li><li>Ensures adherence to Ramp Safety and Marshalling of HL while performing duties Airside.</li><li>Responsible to manage the allocation and performance of Equipment Operators and other drivers within Service Delivery department.</li><li>Suggests Training programs for all new and existing staff and provides timely feedback.<br><br></li></ul><strong>Be part of an extraordinary story<br><br></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br><br>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.<br><br>Qualification<br><br>High School Qualification with minimum 2 years of job-related experience OR Bachelor’s Degree or Equivalent with minimum 1 years of job-related experience.<br><br><strong>Job Specific Skills<br><br></strong><ul><li>Excellent Communication in English (spoken and written)</li><li>Valid HGV Driving License.</li><li>Experience of all types of aircraft handover.</li><li>Roistering experience.</li><li>Flexible in working hours and ability to work under pressure.</li><li>Attention to Detail.</li><li>Knowledge to Aircraft loading, knowledge of catering vehicle loading and fleet management.<br><br></li></ul><strong>Disclaimer:</strong> <em><strong>This advertisement reflects a current recruitment requirement of Qatar Airways Group. Qatar Airways Group reserves the right, at any time, to amend, suspend, withdraw, or otherwise modify this recruitment process, including converting the vacancy into a talent pipeline for current or future hiring requirements. This advertisement does not constitute an offer of employment or a commitment to recruit.<br><br></strong></em><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.<br><br>So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br><br><strong>How To Apply<br><br></strong>If you are ready to apply, please go ahead and submit your application by uploading your CV and completing our short application form.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=2600009G

<ul><li>Oversee and manage the daily operations of the reservations department, ensuring smooth booking processes and guest satisfaction.</li><li>Train, mentor, and supervise reservation agents, providing guidance on best practices and performance improvement.</li><li>Handle complex reservation inquiries, special requests, and escalated guest issues with professionalism and efficiency.</li><li>Monitor reservation inventory and availability across all channels, implementing strategies to maximize occupancy and revenue.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; a degree in Hospitality Management is a plus.</li><li>Minimum of 3-5 years of progressive experience in hotel reservations or front desk operations.</li><li>Proven track record of successfully leading and motivating a team in a customer-facing role.</li><li>Proficiency in Property Management Systems (PMS) such as Opera, Fidelio, or similar.</li></ul>

Required to join an international engineering consultancy working on the construction of an airport cargo facility in Qatar. The successful candidate will work on behalf of the client to supervise construction of the facility ensuring contractual agreements on design and quality of build are maintained.<br>Applicants should mee the following criteria A degree in Engineering or Construction discipline Additional project management qualification15 years professional experience on large complex buildings ideally with a cargo element Experience on aviation projects Must be fluent in Mandarin & English

Minimum 1000 hours total flight time on Multi-Crew, Multi-Engine, and Commercial Airline experience on a jet with MTOW of 30,000 kg or higher Minimum 500 hours total flight time on a(A380/A350/A340/A330/A320/F) Current ICAO ATPL or Frozen ATPL* with valid instrument rating on any of the above specified types and Class 1 Medical Certificate issued by the same Authority (valid minimum 2 months after the start date, if successful)*Valid ATPL Theoretical Knowledge results/certificate Minimum English Language Proficiency level 4Last flight on any of the above specified types within the past 12 months<br><br>As the world’s fastest growing airlines, with one of the youngest fleets of ultramodern aircraft in the sky, Qatar Airways is among the global aviation industry’s biggest success stories and has continued to successfully rebuild its global network to more than 150 destinations worldwide.<br><br>Qatar Airways is currently seeking to recruit experienced Type Rated First Officers Airbus.

Minimum 1000 hours total flight time on Multi-Crew, Multi-Engine, and Commercial Airline experience on a jet with MTOW of 30,000 kg or higher Minimum 500 hours total flight time on a B787 / B777 / B767 / B757 / B747-400 (400F/-8/-8F) / B737NG/MAXCurrent ICAO ATPL or Frozen ATPL* with valid instrument rating on any of the above specified types and Class 1 Medical Certificate issued by the same Authority (valid minimum 2 months after the start date, if successful)*Valid ATPL Theoretical Knowledge results/certificate Minimum English Language Proficiency level 4Last flight on any of the above specified types within the past 12 months<br><br>As the world’s fastest growing airlines, with one of the youngest fleets of ultramodern aircraft in the sky, Qatar Airways is among the global aviation industry’s biggest success stories and has continued to successfully rebuild its global network to more than 150 destinations worldwide.<br><br>Qatar Airways is currently seeking to recruit experienced Type Rated First Officers Boeing for B747, B777 and B787.

General Information<br><br><strong>Ref #</strong> 235551<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Engineering<br><br><strong>Closing Date:</strong> 2026-10-25<br><br><strong>Description<br><br></strong><strong>About the Role<br><br></strong>The QE MOCC Lead Engineer will lead and develop the newly created QE MOCC Department. He/She will manage the department by monitoring and reducing aircraft technical delays, groundings and improve the technical dispatch reliability of the QE Commercial Fleet in order to achieve 100% on-time departures and improve the customer experience.<br><br><strong>Duties And Responsibilities<br><br></strong><ul><li>Manages the operation of the QE MOCC which functions 24/7/365 to ensure continual support.</li><li>Co-ordinate QE MOCC Engineers under his I her control to ensure they perform to their highest level.</li><li>Check that an accurate and thorough log and handover is always maintained between each shift.</li><li>Produce and control procedures for the QE MOCC to document the requirements I practices for the department.</li><li>Inform the QE Senior Manager CAMO of any aircraft related defects that will impact the aircraft schedule /operations to ensure that the proposed actions taken are mutually agreed.</li><li>Manage the reliability of the QE Fleet by monitoring repetitive defects with the intent to improve the reliability of the fleet by establishing and eliminating the cause.</li><li>Work in conjunction with QE CAMO to recommend the adjustment of frequencies of routine tasks with the intent to improve reliability and reduce costs of performing maintenance away from main base.</li><li>Ensure that information about aircraft technical discrepancies away from base that may impact further operations, are equally disseminated to QE IOC, Fleet Management and QE CAMO for their awareness.</li><li>Co-ordinate support through various contracted and non-contracted Maintenance Repair Organizations (MRO) as and when required, to support the continued airworthiness of the fleet.</li><li>Confirm that third party maintenance performed away from base, is continuously monitored and supported by the QE MOCC Engineers on duty, to ensure schedules are being maintained.</li><li>Check that all work performed by QR145 and third party MROs complies with the provisions of the QE Continued Maintenance Organization Exposition (QE CAME).</li><li>Control QE MOCC staff training to ensure QE MOCC staff are compliant and up to date with their training requirements.</li><li>Ensure that the QE MOCC Engineers adhere to company policies and procedures at all times.</li><li>Check that the QE MOCC Engineers co-ordinate with the QE Supply Chain Manager in order to deliver parts and material required to support the rectification of discrepancies away from base to maintain schedules.</li><li>Perform other department duties related to his/her position as directed by the Head of the Department.<br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best.<br><br>Qualification<br><br><strong>Qualifications<br><br></strong><ul><li>Bachelor’s Degree or Equivalent with Minimum 6 years of job-related experience</li><li>Minimum 6 years of certifying experience with four years MOCC experience and technical management experience.</li><li>Must hold type rating preferably on Gulfstream G650ER and I or Bombardier Global BD700 aircraft type.</li><li>Experience on Gulfstream and / or Bombardier Business Jets</li><li>Should work independently and in team environments</li><li>Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. </li><li>Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.<br><br></li></ul><strong>Be part of an extraordinary story<br><br></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.<br><br>Together, everything is possible.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=235551

<p>The Room Reservations Supervisor oversees the daily operations of the hotel's reservations department. This role is responsible for ensuring efficient booking processes, maximizing room revenue, maintaining accurate inventory across all channels, and leading a team of reservation agents. The ideal candidate blends exceptional customer service skills with sharp attention to detail, revenue awareness, and strong supervisory abilities.</p><p>1. Daily Operations &amp; Team Supervision</p><ul><li>Supervise &amp; Lead: Oversee daily activities of reservation agents, providing guidance, coaching, and performance feedback.</li><li>Scheduling &amp; Training: Assist in scheduling, onboarding, and continuous training of team members on Property Management Systems (PMS), call etiquette, and upselling techniques.</li><li>Quality Control: Monitor call performance, email responses, and booking entries to ensure high service standards and brand compliance.</li><li>Escalations: Handle complex reservation inquiries, VIP bookings, guest complaints, or group booking adjustments with professionalism.</li></ul><p>2. Inventory &amp; Channel Management</p><ul><li>Inventory Accuracy: Monitor room availability, rate codes, room types, and minimum stay requirements in the PMS and Central Reservation System (CRS).</li><li>OTA &amp; Channel Audits: Conduct regular audits across Online Travel Agencies (OTAs), Global Distribution Systems (GDS), and direct booking engines to ensure rate parity and accurate availability.</li><li>Overbooking &amp; Discrepancies: Manage overbooking levels responsibly in alignment with Revenue Management strategies to maximize occupancy while minimizing displacement costs.</li></ul><p>3. Revenue &amp; Sales Support</p><ul><li>Upselling Culture: Drive a sales-oriented environment by setting upselling targets for the team (e.g., room upgrades, packages, add-ons).</li><li>Group &amp; Event Reservations: Assist in room block management, rooming list entries, and billing setup for corporate groups, weddings, and tours.</li><li>Market Awareness: Stay updated on local market trends, city events, and competitor pricing to provide input during yield management meetings.</li></ul><p>4. Reporting &amp; Administration</p><ul><li>Daily &amp; Weekly Reports: Generate key reports including pickup reports, forecast reports, no-show/cancellation summaries, and channel performance metrics.</li><li>Billing &amp; Deposits: Ensure advance deposits, credit card authorizations, and billing routing instructions are accurate and processed securely in compliance with PCI standards.</li></ul><p><strong>Desired Candidate Profile</strong></p>The ideal candidate blends exceptional customer service skills with sharp attention to detail, revenue awareness, and strong supervisory abilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Continuing Airworthiness Engineer (CAMO) <ul><li>4+ years with a Bachelor's / 5+ years with Diploma</li><li>Airline / CAMO / MRO experience</li><li>Aircraft systems, structures &amp; powerplant knowledge</li><li>ADs, SBs, OEM technical documentation</li><li>Aircraft maintenance, reliability &amp; configuration control</li><li>AMOS / TRAX / Ramco experience is an advantage</li><li>Strong technical English &amp; communication skills</li></ul> <br> <br> </div>

<p><b>POSITION SUMMARY</b> Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

General Information<br><br><strong>Ref #</strong> 237116<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Engineering<br><br><strong>Closing Date:</strong> 2026-10-20<br><br><strong>Description<br><br></strong><strong>About the role<br><br></strong>As a Defect Control Engineer-Level II in Line Maintenance Production Control you will Ensure enhancement of overall aircraft performance and ensure continued Airworthiness by providing in depth technical recommendations on emerging aircraft fleet issues. This includes continuous defect monitoring and effective management of deferred defects. Ensure essential technical and operational support is provided, contributing to managing deferred defects to an acceptable target and maximizing fleet reliability.<br><br><strong>Operational Accountabilities;<br><br></strong><ul><li>Management of the fleet Deferred Defects and to ensure all are updated to expected quality level before due date.</li><li>To ensure proper trouble shooting recommendations are provided following Technical Documentations review and reflected in TSR /DDs to effectively support Technical Production where applicable.</li><li>Continuously analysis recurrent defects that require second level of troubleshooting to prevent repeat occurrences.</li><li>Monitoring fleet defects through OEM health monitoring platforms (AHM and SHM) and proactively provide rectification recommendations through TSR in a timely manner.</li><li>To manage component on hold, following the organization policies and procedures.</li><li>To support Fleet manager with required information’s and reports as required by the business</li><li>Collaborate with the technical department stakeholders such as Supply chain, Engineering, Planning and MOCC as to initiate CRMs, Maintenance slot request, and Component robbery as applicable.</li><li>Provide Technical on demand guidance to production teams during Doha AOG and OOS events.</li><li>To Participate in daily production meetings not limiting to Morning Operational meetings, Delay defect review meetings.</li><li>To ensure all legislative and Company procedures are adhered to in order to ensure that the Company remains compliant and airworthy. To endeavor as far as practical, to ensure that aircraft targets are achieved.</li><li>Comply with Company Safety Management System.</li><li>Perform other department duties related to his / her position as directed by the Head of the Department<br><br></li></ul><strong> Be part of an extraordinary story<br><br></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.<br><br>Join us as we dare to achieve what’s never been done before.<br><br>Qualification<br><br><strong>About You<br><br></strong><ul><li>High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 5 years of job-related experience OR</li><li>Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience</li><li>Minimum 05 Years of Certifying Experience.</li><li>Degree or Equivalent Diploma/License in Aircraft Maintenance.</li><li>Minimum 02 type Authorization in QR Fleet.</li><li>QCAA B1 or B2 License.</li><li>In-depth knowledge of company/regulatory procedures. <br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.<br><br>Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=237116

General Information<br><br><strong>Ref #</strong> 26000090<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Engineering<br><br><strong>Closing Date:</strong> 2026-10-31<br><br><strong>Description<br><br></strong>Description - External<br><br><strong>About The Role<br><br></strong>We are currently recruiting for<strong> Aircraft Mechanics</strong> to join our <strong>Cabin Workshops Team</strong>, specializing in <strong>Decal</strong>.<br><br>As am Aircraft Mechanic (Decal), you will be responsible to perform all required work in accordance with approved technical data, QR standards and procedures; meeting the highest shop practices and safety to provide operational results as set by the unit. Responsible for the completion of any assigned tasks within frame work of procedures and set timeframes by performing effectively within an environment of time constrains and a high level of technical competency.<br><br><strong>Operational Accountabilities<br><br></strong><ul><li>Responsible for the completion of assigned tasks to provide satisfactory service to customers.</li><li>To operate equipment or tooling relating to work area to meet time frame objectives for tasks.</li><li>Able to interpret information over a range of normal activities to maintain satisfactory continuous operation. Able to predominantly continue with assigned tasks without supervision, under normal conditions. To meet set productivity standards.</li><li>Perform other department duties related to his position as directed by the head of the department.</li><li>Accountable to comply with the company health and safety policy.</li><li>Ensure aircraft component rectifications are accomplished in a timely manner, to the defined QCAA/EASA</li><li>PART-145 requirements and in accordance with the desired quality standards</li><li>Responsible for the completion of any assigned tasks within frame work of procedures and set time frames.</li><li>Perform by example to motivate team.</li><li>All team personnel to be made aware of any health and safety issues.<br><br></li></ul><strong>Be Part Of An Extraordinary Story<br><br></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.<br><br>Join us as we dare to achieve what’s never been done before.<br><br>Qualification<br><br><strong>About You<br><br></strong>To be successful in the role, you must have the following qualification and skills:<br><br><ul><li>High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 3 years of job-related experience OR</li><li>Bachelor's Degree or Equivalent with Minimum 2 years of job-related experience.</li><li>Must have at least 2-3 years of experience in Aviation grade decal fabrication or decal shop environment</li><li>Must have familiarization training on decal printing machine</li><li>Must have hands-on experience in Autocad / Coreldraw training.<br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellent results across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down because of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.<br><br>Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.<br><br><strong>How To Apply<br><br></strong>If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=26000090

<strong>Company Description<br><br></strong>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><strong>Job Description<br><br></strong>The Reservations &amp; Royal Services Agent is responsible for delivering exceptional, personalized service to guests before, during, and after their stay. This role combines reservations handling with luxury concierge-style support, ensuring a seamless and memorable guest experience that reflects the standards of Raffles &amp; Fairmont Doha.<br><br>Key Responsibilities<br><br><ul><li>Handle guest reservations accurately and professionally via phone, email, and online systems</li><li>Maximize room revenue through effective upselling and cross-selling techniques</li><li>Ensure all reservations are entered correctly into the PMS, including special requests and preferences</li><li>Maintain up-to-date knowledge of room types, rates, packages, and promotions</li><li>Coordinate with Front Office, Sales, and Revenue teams to ensure reservation accuracy</li><li>Act as a single point of contact for VIP, Royal, and long-stay guests</li><li>Deliver personalized and anticipatory service, exceeding guest expectations</li><li>Handle guest inquiries, requests, and complaints with professionalism and discretion</li><li>Coordinate guest arrangements such as transportation, dining reservations, special occasions, and amenities</li><li>Maintain detailed guest profiles and preferences to enhance personalized service</li><li>Ensure VIP arrivals, in-house stays, and departures are flawlessly managed</li><li>Maintain accurate records, reports, and guest information</li><li>Follow brand standards, SOPs, and luxury service etiquette at all times</li><li>Ensure confidentiality and data protection of guest information</li><li>Liaise closely with all hotel departments to ensure seamless service delivery</li><li>Adhere to health, safety, and security policies<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Diploma or degree in Hospitality Management or related field preferred</li><li>Minimum 1–2 years of experience in reservations, guest services in a luxury hotel and/or resort</li><li>Excellent English communication skills; Fluency in other languages is an advantage</li><li>Knowledge of Opera PMS or similar systems is an advantage</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.</p><br><p>Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.&nbsp;</p><br><br>Job Description<br><br><ul><li><p>Supervise daily reservations operations and ensure timely, accurate handling of booking enquiries and requests.</p><br></li><li><p>Manage individual, corporate, group and long-stay reservations, including amendments and cancellations.</p><br></li><li><p>Monitor room availability, rates, inventory and booking conditions.</p><br></li><li><p>Ensure accurate reservation details, guest profiles, payment guarantees and booking documentation.</p><br></li><li><p>Coordinate with Revenue Management, Sales &amp; Marketing, Front Office and Finance to support hotel commercial objectives.</p><br></li><li><p>Support revenue generation through upselling, booking conversion and implementation of approved pricing strategies.</p><br></li><li><p>Monitor tentative bookings, deposits, cancellations, no-shows and outstanding enquiries.</p><br></li><li><p>Handle guest enquiries and reservation-related complaints professionally.</p><br></li><li><p>Supervise, coach and support Reservations Agents to achieve service and performance targets.</p><br></li><li><p>Prepare reservation reports and monitor booking trends and departmental performance.</p><br></li><li><p>Maintain compliance with Accor standards, hotel procedures and guest data protection requirements.</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Diploma or Bachelor's Degree in Hospitality Management, Hotel Administration, Business Administration&nbsp;or a related field.</p><br></li><li><p>Minimum 2 years of hotel reservations experience, preferably with supervisory or senior Reservations Agent experience.</p><br></li><li><p>Strong knowledge of reservation procedures, room inventory, rates&nbsp;and revenue management principles.</p><br></li><li><p>Experience with Opera PMS/Opera Cloud and Microsoft Office is preferred.</p><br></li><li><p>Excellent communication, organizational&nbsp;and problem-solving skills.</p><br></li><li><p>Good command of written and spoken English.</p><br></li><li><p>Strong leadership skills and the ability to supervise, coach&nbsp;and motivate a team.</p><br></li><li><p>Additional languages are an advantage.</p><br></li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Accor Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li></ul><p><strong>Your team and working environment:</strong></p><br><p><br>Opportunities to make your mark. We provide an environment of trust, respect, and integrity.&nbsp; A home away from home.&nbsp; Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.</p><br> </div>

<strong>Company Description<br><br></strong><strong>Why work for Accor?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.<br><br>Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.<br><br><strong>Job Description<br><br></strong><ul><li>Supervise daily reservations operations and ensure timely, accurate handling of booking enquiries and requests.</li><li>Manage individual, corporate, group and long-stay reservations, including amendments and cancellations.</li><li>Monitor room availability, rates, inventory and booking conditions.</li><li>Ensure accurate reservation details, guest profiles, payment guarantees and booking documentation.</li><li>Coordinate with Revenue Management, Sales &amp; Marketing, Front Office and Finance to support hotel commercial objectives.</li><li>Support revenue generation through upselling, booking conversion and implementation of approved pricing strategies.</li><li>Monitor tentative bookings, deposits, cancellations, no-shows and outstanding enquiries.</li><li>Handle guest enquiries and reservation-related complaints professionally.</li><li>Supervise, coach and support Reservations Agents to achieve service and performance targets.</li><li>Prepare reservation reports and monitor booking trends and departmental performance.</li><li>Maintain compliance with Accor standards, hotel procedures and guest data protection requirements.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Administration, Business Administration or a related field.</li><li>Minimum 2 years of hotel reservations experience, preferably with supervisory or senior Reservations Agent experience.</li><li>Strong knowledge of reservation procedures, room inventory, rates and revenue management principles.</li><li>Experience with Opera PMS/Opera Cloud and Microsoft Office is preferred.</li><li>Excellent communication, organizational and problem-solving skills.</li><li>Good command of written and spoken English.</li><li>Strong leadership skills and the ability to supervise, coach and motivate a team.</li><li>Additional languages are an advantage.<br><br></li></ul>Additional Information<br><br><strong>Our Commitment To Diversity &amp; Inclusion<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br><strong>What Is In It For You<br><br></strong><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Accor Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities<br><br></li></ul><strong>Your Team And Working Environment<br><br></strong>Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.

<strong>Company Description<br><br></strong><strong>Why work for Accor?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.<br><br>Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.<br><br><strong>Job Description<br><br></strong><ul><li>Supervise daily reservations operations and ensure timely, accurate handling of booking enquiries and requests. </li><li>Manage individual, corporate, group and long-stay reservations, including amendments and cancellations. </li><li>Monitor room availability, rates, inventory and booking conditions. </li><li>Ensure accurate reservation details, guest profiles, payment guarantees and booking documentation. </li><li>Coordinate with Revenue Management, Sales &amp; Marketing, Front Office and Finance to support hotel commercial objectives. </li><li>Support revenue generation through upselling, booking conversion and implementation of approved pricing strategies. </li><li>Monitor tentative bookings, deposits, cancellations, no-shows and outstanding enquiries. </li><li>Handle guest enquiries and reservation-related complaints professionally. </li><li>Supervise, coach and support Reservations Agents to achieve service and performance targets. </li><li>Prepare reservation reports and monitor booking trends and departmental performance. </li><li>Maintain compliance with Accor standards, hotel procedures and guest data protection requirements. <br><br></li></ul>Qualifications<br><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Administration, Business Administration or a related field. </li><li>Minimum 2 years of hotel reservations experience, preferably with supervisory or senior Reservations Agent experience. </li><li>Strong knowledge of reservation procedures, room inventory, rates and revenue management principles. </li><li>Experience with Opera PMS/Opera Cloud and Microsoft Office is preferred. </li><li>Excellent communication, organizational and problem-solving skills. </li><li>Good command of written and spoken English. </li><li>Strong leadership skills and the ability to supervise, coach and motivate a team. </li><li>Additional languages are an advantage. <br><br></li></ul>Additional Information<br><br><strong>Our commitment to Diversity &amp; Inclusion:<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br><strong>What is in it for you:<br><br></strong><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Accor Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities<br><br></li></ul><strong>Your team and working environment:<br><br></strong>Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The candidate must be able to: Answer telephone within 3 rings, using correct salutations and telephone etiquette. Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. Communicate reservation /cancellation changes to management as they arise throughout the shift. Monitor the preparation of own assignments, ensuring compliance to departmental standards. Ensure that all menu s, check folders are cleaned and in sufficient quantity. Ensure that the hostess stand is cleaned and organized. Review Reservation book, pre-assign designated tables and follow up on all special requests. Greet the guests at the entrance of the restaurant. Seat Guest accordingly to floor plan / being fair to each waiter. Show guests their table which has been designated to them. Ensure that the guests are pleased with their table. Present the open menu to the guest. Maintain positive guest relations at all times. Be familiar with hotel services / activities to respond to guest inquiries accurately.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent communication and organizational skills Being fluent in English and any additional language is an advantage. Minimum 1 to 2 years of experience in Food &amp; Beverage/Restaurant operation preferably in a similar quality hotel A friendly, outgoing behavior, able to involve and support operation Proactive, resourceful, and able to work independently.</p><p></p></section>

<p>Job Description Manage and maintain accurate guest profiles, preferences, birthdays, anniversaries, and other relevant guest information. Ensure all guest and reservation data is complete, accurate, and updated in the system. Conduct daily checks and analysis of reservation activity, booking patterns, and guest information. Monitor booking sources and channels to support business and marketing reporting. Utilize guest data to develop personalized offers, promotions, and targeted marketing campaigns. Support the execution of newsletters, SMS campaigns, promotional emails, and guest communications. Collaborate with the Marketing team to improve guest engagement and campaign effectiveness. Identify and support upselling opportunities for events, experiences, and other relevant offerings. Support the development and management of guest loyalty and retention programs. Monitor loyalty program participation and recommend initiatives to increase repeat visits. Conduct competitor research on reservation systems, loyalty programs, and guest engagement strategies. Benchmark competitor practices and identify opportunities to improve the guest experience. Prepare regular reports on reservations, guest activity, loyalty performance, and marketing campaigns. Analyze guest and campaign data to identify trends, opportunities, and areas for improvement. Provide actionable insights and recommendations to management and the Marketing team to strengthen guest engagement, retention, and overall business performance.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 3 years of relevant experience in a 5-star hotel or luxury hospitality environment .</li><li>Experience in CRM, Guest Relations, Marketing, Reservations, Loyalty Programs, or a related field .</li><li>Bachelor s degree or diploma in Hospitality, Marketing, Business Administration, or a related discipline .</li><li>Strong experience in guest data management and maintaining accurate guest profiles .</li><li>Familiarity with CRM, reservation, loyalty, and guest engagement systems .</li><li>Strong analytical skills with excellent attention to detail and data accuracy .</li><li>Excellent English communication skills , both written and spoken.</li><li>Arabic language skills will be considered an advantage.</li><li>Confident and professional in dealing with guests, VIPs, and business partners .</li><li>Strong understanding of guest engagement, loyalty programs, and personalized guest experiences .</li><li>Ability to analyze guest, reservation, marketing, and competitor data and provide actionable insights.</li><li>Proficient in Microsoft Office applications , particularly Excel, Word, PowerPoint, and Outlook.</li><li>Strong interpersonal and collaboration skills, with the ability to work effectively with F&amp;B, Sales, Marketing, and Operations teams .</li><li>Flexible and willing to work beyond regular office hours, including weekends and holidays , when required for hotel events and business activities.</li><li>Professional, proactive, and commercially minded, with a strong focus on guest satisfaction, retention, loyalty growth, and generating business opportunities .</li></ul>

<p>Job Description Manage and maintain accurate guest profiles, preferences, birthdays, anniversaries, and other relevant guest information. Ensure all guest and reservation data is complete, accurate, and updated in the system. Conduct daily checks and analysis of reservation activity, booking patterns, and guest information. Monitor booking sources and channels to support business and marketing reporting. Utilize guest data to develop personalized offers, promotions, and targeted marketing campaigns. Support the execution of newsletters, SMS campaigns, promotional emails, and guest communications. Collaborate with the Marketing team to improve guest engagement and campaign effectiveness. Identify and support upselling opportunities for events, experiences, and other relevant offerings. Support the development and management of guest loyalty and retention programs. Monitor loyalty program participation and recommend initiatives to increase repeat visits. Conduct competitor research on reservation systems, loyalty programs, and guest engagement strategies. Benchmark competitor practices and identify opportunities to improve the guest experience. Prepare regular reports on reservations, guest activity, loyalty performance, and marketing campaigns. Analyze guest and campaign data to identify trends, opportunities, and areas for improvement. Provide actionable insights and recommendations to management and the Marketing team to strengthen guest engagement, retention, and overall business performance.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 3 years of relevant experience in a 5-star hotel or luxury hospitality environment .</li><li>Experience in CRM, Guest Relations, Marketing, Reservations, Loyalty Programs, or a related field .</li><li>Bachelor s degree or diploma in Hospitality, Marketing, Business Administration, or a related discipline .</li><li>Strong experience in guest data management and maintaining accurate guest profiles .</li><li>Familiarity with CRM, reservation, loyalty, and guest engagement systems .</li><li>Strong analytical skills with excellent attention to detail and data accuracy .</li><li>Excellent English communication skills , both written and spoken.</li><li>Arabic language skills will be considered an advantage.</li><li>Confident and professional in dealing with guests, VIPs, and business partners .</li><li>Strong understanding of guest engagement, loyalty programs, and personalized guest experiences .</li><li>Ability to analyze guest, reservation, marketing, and competitor data and provide actionable insights.</li><li>Proficient in Microsoft Office applications , particularly Excel, Word, PowerPoint, and Outlook.</li><li>Strong interpersonal and collaboration skills, with the ability to work effectively with F&amp;B, Sales, Marketing, and Operations teams .</li><li>Flexible and willing to work beyond regular office hours, including weekends and holidays , when required for hotel events and business activities.</li><li>Professional, proactive, and commercially minded, with a strong focus on guest satisfaction, retention, loyalty growth, and generating business opportunities .</li></ul>