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Akura Medical, a Shifamed portfolio company, is advancing a differentiated platform for the treatment of venous thromboembolism (VTE), which affects up to 900,000 Americans each year. The company recently received US IDE approval for its QUADRA-PE study evaluating the Katana™ Thrombectomy System in acute pulmonary embolism patients. In parallel, Akura Medical is developing Nav IQ™, a software platform that transforms CT angiograms into 3D pulmonary vascular models to enhance visualization, procedural planning, and clot assessment towards better safety, efficacy, and ease of use. Akura has recently completed a $53 million first close of its Series C financing, led by the Qatar Investment Authority, supporting the launch of a joint venture and a new R&D and manufacturing center in Doha, Qatar.<br>ABOUT SHIFAMEDFounded in 2009 by serial entrepreneur Amr Salahieh, Shifamed LLC is a privately held medical device innovation hub focused on the development of novel medical products to address clinical needs in the rapidly evolving fields of cardiology and ophthalmology.<br>Description:<br>The Clinical Affairs Manager (MENA Region) will serve as the primary clinical and operational lead for establishing and managing clinical trials across multiple countries in the Middle East and North Africa (MENA) region on behalf of Akura Medical. Based in Doha, Qatar, this individual will be responsible for all aspects of clinical study execution in the region from site identification and regulatory submissions through enrollment, data collection, and closeout. The ideal candidate is a highly self-sufficient, resourceful professional who thrives in an entrepreneurial environment with limited on-the-ground infrastructure. A strong preference will be given to candidates with clinical/procedural expertise in interventional cardiology, interventional radiology, or vascular surgery who can provide direct case coverage and physician-level technical support for interventional procedures alongside treating physicians.<br>Responsibilities, Skills & Hands-On Experience:<br>Regional Clinical Trial Setup & Management Serve as the primary operational lead for clinical studies in the MENA region for both Nav IQ and Akura Medical’s PE thrombectomy device programs. Lead the planning, design, and execution of clinical studies (IDE, post-market, PMCF, registries, and observational studies) in alignment with business and regulatory strategy. Ensures the project is planned and conducted in accordance with all applicable regulations, standard operating procedures, and good clinical practices (GCP). Develop, review, and manage clinical study documentation, including protocols, informed consent forms, case report forms (CRFs), statistical plans (as applicable), and clinical trial agreements. Coordinate site identification, evaluation, selection, initiation, monitoring, and close‑out activities across multiple MENA countries (including Qatar, UAE, Saudi Arabia, Egypt, and others as applicable). Drive all site start-up activities including regulatory and ethics committee (EC/IRB) submissions, budget negotiations, and contract finalization. Manage and maintain inspection-ready Trial Master File (TMF) and related clinical documentation in compliance with applicable regulations. Provide oversight of site performance, enrollment, data quality, and protocol compliance. Develops detailed project plans, and monitors project milestones against performance indicators. Coordinate investigational device shipments, accountability logs, and supply chain logistics within the region. Plans, directs, creates, and communicates the study timeline including but not limited to generating reports to provide regular status updates to the US-based clinical team and senior management. Vendor & Budget Oversight Manage and oversee clinical research organizations (CROs), laboratories, and other vendors to ensure delivery of contracted services. Develop and manage study budgets, forecasts, and resource plans; monitor expenditures against approved budgets. Identify and mitigate operational, timeline, and budgetary risks. Regulatory & Compliance Navigate country-specific regulatory landscapes across MENA to obtain necessary approvals for investigational device studies. Ensure all clinical activities comply with ICH GCP, ISO 14155, local regulatory requirements, and sponsor SOPs. Support preparation of regulatory submissions, audits, and inspections. Prepare sites for potential regulatory inspections; serve as the primary regional contact for regulatory queries. Manage risk assessment and mitigation. Clinical & Physician Support Provide direct procedural support and case coverage alongside interventional cardiologists, interventional radiologists, and vascular surgeons performing PE thrombectomy procedures using Nav IQ and Akura devices (preferred). Train physicians, clinical staff, and coordinators on device use, study protocols, and data collection requirements. Serve as the primary technical and clinical liaison between study sites and the sponsor. Attend cases as needed and provide real-time guidance and troubleshooting support in the catheterization lab or hybrid OR. Cross-Functional Collaboration Provide guidance, training, and operational oversight to Clinical Research Associates (CRAs) and other study team members, as applicable. Contribute to continuous improvement of clinical operations processes, procedures, and best practices. Work closely with US-based clinical affairs, regulatory, R&D, and quality teams to align regional activities with overall program goals. Support planning and execution of investigator meetings, site training sessions, and regional advisory boards.<br>Education & Work Experience:Bachelor’s degree or higher in Life Sciences, Engineering, or a related healthcare field (advanced degree or clinical licensure preferred e.g., MD, RN, RT, PA, or equivalent).5–7 years of experience in clinical research, with minimum of 2 years in the medical device industry. Demonstrated experience managing pre-market and/or post-market medical device clinical studies. Hands-on experience in interventional cardiology, interventional radiology, or vascular surgery (either as a clinician, clinical specialist, or field clinical engineer). Direct experience in the MENA region is highly preferred; ability to provide direct case coverage is a significant advantage. Familiarity with PE treatment, VTE management, or catheter-based thrombectomy procedures is strongly preferred. Deep understanding of MENA regulatory environments and experience navigating multi-country clinical submissions (Saudi Arabia SFDA, UAE MOH/DOH, Qatar MOPH, and others). Strong knowledge of good clinical practice (ICH GCP, ISO 14155), and international regulatory requirements for medical device trials. Excellent interpersonal skills with demonstrated experience building relationships with KOLs, physicians, and hospital administration across the MENA region. Strong written and verbal communication skills in English; Arabic language proficiency is a significant plus. Proficiency in Microsoft Office (Word, Excel, Power Point); experience with EDC systems and electronic TMF platforms. Willingness and ability to travel extensively within the MENA region (50–70% travel expected). Ability to work effectively in a fast-paced, cross-functional environment. Demonstrated leadership and problem-solving capabilities.<br>Our salary ranges are calculated by role, level, and location. Please note that your position within that range will be determined by your job-related knowledge, location, skills, experience, relevant education, and training/certifications.<br>NOTICE TO CANDIDATES: Please be aware that Shifamed and its portfolio companies do not conduct interviews or extend offers through mobile web chat applications. Please report any such occurrences to hr@shifamed.com.
Akura Medical, a Shifamed portfolio company, is advancing a differentiated platform for the treatment of venous thromboembolism (VTE), which affects up to 900,000 Americans each year. The company recently received US IDE approval for its QUADRA-PE study evaluating the Katana™ Thrombectomy System in acute pulmonary embolism patients. In parallel, Akura Medical is developing Nav IQ™, a software platform that transforms CT angiograms into 3D pulmonary vascular models to enhance visualization, procedural planning, and clot assessment towards better safety, efficacy, and ease of use. Akura has recently completed a $53 million first close of its Series C financing, led by the Qatar Investment Authority, supporting the launch of a joint venture and a new R&D and manufacturing center in Doha, Qatar.<br>ABOUT SHIFAMEDFounded in 2009 by serial entrepreneur Amr Salahieh, Shifamed LLC is a privately held medical device innovation hub focused on the development of novel medical products to address clinical needs in the rapidly evolving fields of cardiology and ophthalmology.<br>Description:<br>The Clinical Affairs Manager (MENA Region) will serve as the primary clinical and operational lead for establishing and managing clinical trials across multiple countries in the Middle East and North Africa (MENA) region on behalf of Akura Medical. Based in Doha, Qatar, this individual will be responsible for all aspects of clinical study execution in the region from site identification and regulatory submissions through enrollment, data collection, and closeout. The ideal candidate is a highly self-sufficient, resourceful professional who thrives in an entrepreneurial environment with limited on-the-ground infrastructure. A strong preference will be given to candidates with clinical/procedural expertise in interventional cardiology, interventional radiology, or vascular surgery who can provide direct case coverage and physician-level technical support for interventional procedures alongside treating physicians.<br>Responsibilities, Skills & Hands-On Experience:<br>Regional Clinical Trial Setup & Management Serve as the primary operational lead for clinical studies in the MENA region for both Nav IQ and Akura Medical’s PE thrombectomy device programs. Lead the planning, design, and execution of clinical studies (IDE, post-market, PMCF, registries, and observational studies) in alignment with business and regulatory strategy. Ensures the project is planned and conducted in accordance with all applicable regulations, standard operating procedures, and good clinical practices (GCP). Develop, review, and manage clinical study documentation, including protocols, informed consent forms, case report forms (CRFs), statistical plans (as applicable), and clinical trial agreements. Coordinate site identification, evaluation, selection, initiation, monitoring, and close‑out activities across multiple MENA countries (including Qatar, UAE, Saudi Arabia, Egypt, and others as applicable). Drive all site start-up activities including regulatory and ethics committee (EC/IRB) submissions, budget negotiations, and contract finalization. Manage and maintain inspection-ready Trial Master File (TMF) and related clinical documentation in compliance with applicable regulations. Provide oversight of site performance, enrollment, data quality, and protocol compliance. Develops detailed project plans, and monitors project milestones against performance indicators. Coordinate investigational device shipments, accountability logs, and supply chain logistics within the region. Plans, directs, creates, and communicates the study timeline including but not limited to generating reports to provide regular status updates to the US-based clinical team and senior management. Vendor & Budget Oversight Manage and oversee clinical research organizations (CROs), laboratories, and other vendors to ensure delivery of contracted services. Develop and manage study budgets, forecasts, and resource plans; monitor expenditures against approved budgets. Identify and mitigate operational, timeline, and budgetary risks. Regulatory & Compliance Navigate country-specific regulatory landscapes across MENA to obtain necessary approvals for investigational device studies. Ensure all clinical activities comply with ICH GCP, ISO 14155, local regulatory requirements, and sponsor SOPs. Support preparation of regulatory submissions, audits, and inspections. Prepare sites for potential regulatory inspections; serve as the primary regional contact for regulatory queries. Manage risk assessment and mitigation. Clinical & Physician Support Provide direct procedural support and case coverage alongside interventional cardiologists, interventional radiologists, and vascular surgeons performing PE thrombectomy procedures using Nav IQ and Akura devices (preferred). Train physicians, clinical staff, and coordinators on device use, study protocols, and data collection requirements. Serve as the primary technical and clinical liaison between study sites and the sponsor. Attend cases as needed and provide real-time guidance and troubleshooting support in the catheterization lab or hybrid OR. Cross-Functional Collaboration Provide guidance, training, and operational oversight to Clinical Research Associates (CRAs) and other study team members, as applicable. Contribute to continuous improvement of clinical operations processes, procedures, and best practices. Work closely with US-based clinical affairs, regulatory, R&D, and quality teams to align regional activities with overall program goals. Support planning and execution of investigator meetings, site training sessions, and regional advisory boards.<br>Education & Work Experience:Bachelor’s degree or higher in Life Sciences, Engineering, or a related healthcare field (advanced degree or clinical licensure preferred e.g., MD, RN, RT, PA, or equivalent).5–7 years of experience in clinical research, with minimum of 2 years in the medical device industry. Demonstrated experience managing pre-market and/or post-market medical device clinical studies. Hands-on experience in interventional cardiology, interventional radiology, or vascular surgery (either as a clinician, clinical specialist, or field clinical engineer). Direct experience in the MENA region is highly preferred; ability to provide direct case coverage is a significant advantage. Familiarity with PE treatment, VTE management, or catheter-based thrombectomy procedures is strongly preferred. Deep understanding of MENA regulatory environments and experience navigating multi-country clinical submissions (Saudi Arabia SFDA, UAE MOH/DOH, Qatar MOPH, and others). Strong knowledge of good clinical practice (ICH GCP, ISO 14155), and international regulatory requirements for medical device trials. Excellent interpersonal skills with demonstrated experience building relationships with KOLs, physicians, and hospital administration across the MENA region. Strong written and verbal communication skills in English; Arabic language proficiency is a significant plus. Proficiency in Microsoft Office (Word, Excel, Power Point); experience with EDC systems and electronic TMF platforms. Willingness and ability to travel extensively within the MENA region (50–70% travel expected). Ability to work effectively in a fast-paced, cross-functional environment. Demonstrated leadership and problem-solving capabilities.<br>Our salary ranges are calculated by role, level, and location. Please note that your position within that range will be determined by your job-related knowledge, location, skills, experience, relevant education, and training/certifications.<br>NOTICE TO CANDIDATES: Please be aware that Shifamed and its portfolio companies do not conduct interviews or extend offers through mobile web chat applications. Please report any such occurrences to hr@shifamed.com.
Vacancy Overview<br><br>Contracts Division Manager<br><br>Job Purpose<br><br>Manage the contracts strategy for the onshore projects by controlling, directing, and implementing the contract management process while leading the development and stewardship of contracts plans across the project. Provide technical, commercial, and functional leadership in all aspects of contracting, including the preparation and administration of ITT packages and EPC contracts within a high value, complex project environment. <br><br>Job Context & Major Challenges<br><br>The position is responsible for identifying key business drivers, defining accountabilities, and developing and implementing project contract management procedures aligned with the strategic objectives of a major capital project.<br><br>Role<br><br>A key challenge unique to this role is anticipating commercial and contractual risks at an early stage while ensuring robust contract management practices are embedded across the project to:<br><br>Minimize disputes Prevent adverse contractual outcomes Improve overall project performance Protect the commercial interests of the organization throughout the project lifecycle. <br><br>Key Job Accountabilities – (Not Limited To The Below)<br><br>Strategic Contracting Leadership Provide strategic leadership for all project contracting activities, including ITT issuance, EPC contract execution, and Services CWO administration, while aligning contractual actions with Legal and key project stakeholders. Tendering Governance Oversee the development of ITT packages and direct the end-to-end tendering process to ensure commercial integrity, market competitiveness, and full compliance with project governance requirements. Contract Strategy Development Establish contract strategies and govern the development of EPC contract documentation to ensure complete scope definition, balanced risk allocation, and alignment with project objectives. Commercial Evaluation & Recommendations Assess contractor technical and commercial submissions and advise senior management and shareholders on contractual acceptability, commercial exposure, and award recommendations. Contract Administration Management Govern the full contract administration process, including:Change management Payment certification Claims resolution Securities monitoring Contract amendments Final contract closeoutwhile ensuring contractual compliance and project control. Commercial Negotiations Lead negotiations of contractor-initiated changes and commercial adjustments to secure optimal outcomes while protecting project cost and schedule commitments. Dispute Resolution Manage complex contractual disputes and direct the preparation of formal commercial correspondence to preserve the company’s contractual rights and minimise financial exposure. Commercial Risk Protection Protect the project’s commercial interests by maintaining rigorous oversight of the contractual environment and proactively mitigating risks affecting major capital investment. Capability Development Develop organizational capability within the contracts function by mentoring personnel, strengthening commercial competencies, and driving continuous improvement initiatives. High-Performance Organization Champion a high-performance contracts organization that delivers excellence in safety, quality, cost, and schedule through disciplined execution and commercial stewardship. <br>Educational Qualifications<br><br>(MUST HAVE) Minimum Requirements<br><br>Bachelor's Degree in:Business, or Law, or Engineering. <br>Knowledge & Experience<br><br>Minimum 12 years of experience across multiple project functions and assignments within the Oil & Gas industry, including:Project Management Engineering Construction Procurement Including a minimum of 3 years of project management leadership experience on a major oil & gas project. Demonstrated experience in:Business Management Risk Management Project Controls Cost Development Schedule Development Tender Preparation Contract Management. <br>Technical & Business Skills: The successful candidate should demonstrate expertise in:<br><br>Contract & Commercial Management<br><br>Contract Lifecycle Management EPC Contracting Procurement Strategy Development<br><br>Risk & Governance<br><br>Commercial Risk Management Stakeholder Governance Management Vendor Governance Management<br><br>Claims & Change Management<br><br>Claims Management Dispute Resolution Change Management<br><br>Leadership & Business Acumen<br><br>Commercial Acumen Strategic Contracting Leadership Cross-Functional Stakeholder Management Major Project Commercial Stewardship.
Additional Information<br><br>Job Number 26066522<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>Quality Assurance:<br><br>Take full ownership of the hotel’s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments. Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure. Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence. Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times. Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement. Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels. Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines. Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints. Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence. Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives. Ensure readiness for external inspections, where applicable, maintaining high service and facility standards. Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26066522<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>Quality Assurance:<br><br>Take full ownership of the hotel’s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments. Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure. Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence. Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times. Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement. Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels. Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines. Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints. Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence. Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives. Ensure readiness for external inspections, where applicable, maintaining high service and facility standards. Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26066522<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>Quality Assurance:<br><br>Take full ownership of the hotel’s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments. Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure. Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence. Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times. Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement. Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels. Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines. Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints. Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence. Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives. Ensure readiness for external inspections, where applicable, maintaining high service and facility standards. Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for implementing different assurance programs and tools to make sure the strategy of the anti-fraud activities within QNB Group Compliance, is working in an efficient way particularly in preventing and detecting all the fraud events, responding in a timely manner and reporting through the appropriate channels for escalation, investigation and feedback purposes in order to manage the fraud risks within the Group (except cards fraud). In addition, act in a pro-active manner to feed up the fraud risk assessment process and strategy for continuous enhancement.<br><br>The incumbent assists Group Compliance to prevent the Group from being exposed to the fraud risk and the associated financial / reputation loss that the Group may incur/ suffer as a result of failure to comply with applicable laws, regulations, codes of conduct and standards of good practice relevant to the Group’s activities, including but not limited to measures for the prevention of any Fraud risk.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist to design a fraud risk assessment strategy of QNB Group that takes into consideration all business segments, customer categories and locations. Assess the fraud risk exposure periodically to identify specific potential schemes and events that the business needs to mitigate Test, based on the fraud control matrix the different procedures, key control indicators and key risk factor the efficiency and adequacy of the fraud control tools and procedures. Assist in designing prevention techniques to avoid potential key fraud risk events to mitigate possible impacts on the Group. Assist in implementing detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Periodically monitor the performance of the fraud rules and take proper actions to enhance the monitoring efficiency. Assist in performing needs analysis to enhance the fraud monitoring system and to widen the scope of the<br><br>coverage to cover more channels, products and fields.<br><br> Ensure proper management of fraud rules and revise as necessary. Suggests new testing and monitoring techniques covering the fraud risk Responsible for the identifying awareness topics priorities to executive management linked to the Fraud Control. Establish the priorities within the annual plan of the anti-fraud for the areas that require most focus using a risk-based approach Participate in design detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Responsible for the awareness to executive management linked to the Fraud Control. Implements KPI’s and best practices for Senior Manager, Fraud Assurance and Strategy. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Liaise with Group divisions, departments, zone and branch management and other entities in identifying and confirming suspicious behavior and attempted fraud activity, thereby contributing to the Group’s goal of reducing and preventing losses incurred to the customer. Build and maintain strong and effective relationships with all related departments and units to achieve the Group’s goals and objectives. Liaise with Information Security personnel on issues pertaining to enhancements in, and problem-resolution of the Enterprise Fraud Management system Ensure adequate coverage of the Group’s operations/ activities to avoid being subject to any fines/ losses. Assist in providing ongoing advisory services and guidance on all fraud related matters to subsidiaries. Ensure proper communication and coordination with relevant departments and third-party vendors for fraud related projects. Provide timely and accurate information to internal / external auditors and external regulators (for the issues falling under his responsibility) as and when required to resolve the queries/ respond to issues raised by them:<br><br> Qatari Law<br><br> QCB Instructions<br><br> Professional Bodies and Associations recommendations<br><br> All relevant rules and regulations applicable to the overseas branches and subsidiaries.<br><br> Best Practices including UK Fraud Act, UK: The Fraud Review Report, UK Bribery Act, US SarbanesOxley Act, US FCPA, etc.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to External / Internal Auditors, Compliance, Financial Control and Risk when required. Internal (Process, Products, Regulatory) Support the QNB Group Management to reduce the likelihood of a negative risk event by respecting and maintaining the fraud control infrastructure that sets the control consciousness of the Department. Provide analysis on the performance of parameters to support management in ensuring the appropriateness of rules in response to emerging or previously undetected suspicious and fraudulent behavior, recommending changes or enhancements where necessary. Ensure that an appropriate fraud deterrence framework is in place to protect the group from any risk event. Establish, initiate and be the custodian of all the Group policies dedicated to prevent and detect fraud activities. Assist the Vice President of Anti-Fraud Assurance and Strategy in providing Compliance Anti-Fraud services / advice to all the business lines. Advise on the implementation of fraud risk management and control practices within the organization. Assist the Vice President of Anti-Fraud Assurance and Strategy in the development of the compliance plan and the Compliance and policies manuals for approval by the Group Board Audit & Compliance Committee. Identify on timely basis, the regulatory changes (locally / International) that impact the Group’s compliance risk to enable timely update of the referenced charter, plan and policy manuals. Report on a regular basis to the Vice President of Anti-Fraud Assurance and Strategy regarding noncompliance risks, identified frauds and corrective action taken pertaining to the Group’s activities, for onward reporting to the Group Board Audit & Compliance Committee and Group Management Risk Committee. Forward all fraud suspicious incidents to the fraud investigations team for appropriate investigations. Maintain a track of all the fraud suspicious cases and follow up on the conclusions provided by the investigations team. Assist in preparing the Anti-Fraud training programs provided by Group Compliance and ensure there are continuously updated and in line with all the new applicable laws, regulations and best practices Take necessary actions to ensure all the new issued policies and procedures (when applicable) are embedded with appropriate key controls for fraud prevention and detection. Provide real-time ad hoc corrective actions and compliance advisory oversight for all business lines. Participate in issuing the studies, manuals on the new regulations, international standards, etc. Liaise with Group Human Capital to ensure the existence of appropriate awareness amongst personnel employed in the different entities on Fraud Control matters through provision of training courses, holding of seminars, etc. Perform fraud awareness studies on all the subjects and new regulations that directly impact the business and the bank activities and communicate the emerging issues along with the potential Fraud risks. React upon any risky events, news and developments that may impact business operations and management decisions; Maintain an updated inventory of suspected risk events, their status, impact and actions taken. Participate in establishing appropriate “Anti-Fraud” and anti-bribery culture within the Group. Participate in the enhancement and update of the fraud risk assessments on a regular basis. Maintain a feedback process to permanently readjust to the Fraud Risk Assessment strategy Defining and documenting mitigating controls and linking them to identified fraud risks. Suggest amendments to the existing controls, designing and implementing new preventive and detective controls as necessary, and implementing supporting technologies. Promoting the importance of the fraud risk management program and the organization’s position on fraud risk both internally and externally through corporate communications programs. Participate in designing and delivering fraud awareness training. Providing periodic evaluation of anti-fraud controls. Using independent evaluations of the fraud risk management program. Implementing technology to aid in continuous monitoring and detection activities. Learning & Knowledge: Assist the Vice President of Anti-Fraud Assurance and Strategy in facilitating an organizational Compliance Culture throughout the Group which reflects a commitment to compliance with the related laws and regulations. Assist the Vice President of Anti-Fraud Assurance and Strategy in the creation and management of the Compliance monitoring program and Compliance action tracker roadmap to ensure that a compliance culture is embedded within all aspects of the business. Ensure on-going development and implementation of the Group’s Code of Conduct and Compliance awareness. Assist in preparing the yearly training program to cover QNB Group Staff members; Assist in establishing new E-channels to build the awareness and knowledge among the Group staff members. Participate in developing and coordinating in a multifaceted educational and training program and seeks to ensure that all appropriate employees and management are knowledgeable of, and comply with, applicable laws and regulations. Liaise with Training Department on Fraud matters through provision of training courses, seminars, etc. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Education/Experience Requirements<br><br> Bachelor's degree with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration, Business Information Systems or Information Technology (related field of study) with professional qualifications such as CFE / CIA / CRMA / CAMS / CICA. A minimum of 8 years’ experience in a major banking institution or in a consultancy firm, out of which 4 years should be in Compliance or in Internal Audit.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of QIDCopy of Educational Certificates Copy of Birth Certificate Copy of Passport
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for implementing different assurance programs and tools to make sure the strategy of the anti-fraud activities within QNB Group Compliance, is working in an efficient way particularly in preventing and detecting all the fraud events, responding in a timely manner and reporting through the appropriate channels for escalation, investigation and feedback purposes in order to manage the fraud risks within the Group (except cards fraud). In addition, act in a pro-active manner to feed up the fraud risk assessment process and strategy for continuous enhancement.<br><br>The incumbent assists Group Compliance to prevent the Group from being exposed to the fraud risk and the associated financial / reputation loss that the Group may incur/ suffer as a result of failure to comply with applicable laws, regulations, codes of conduct and standards of good practice relevant to the Group’s activities, including but not limited to measures for the prevention of any Fraud risk.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist to design a fraud risk assessment strategy of QNB Group that takes into consideration all business segments, customer categories and locations. Assess the fraud risk exposure periodically to identify specific potential schemes and events that the business needs to mitigate Test, based on the fraud control matrix the different procedures, key control indicators and key risk factor the efficiency and adequacy of the fraud control tools and procedures. Assist in designing prevention techniques to avoid potential key fraud risk events to mitigate possible impacts on the Group. Assist in implementing detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Periodically monitor the performance of the fraud rules and take proper actions to enhance the monitoring efficiency. Assist in performing needs analysis to enhance the fraud monitoring system and to widen the scope of the<br><br>coverage to cover more channels, products and fields.<br><br> Ensure proper management of fraud rules and revise as necessary. Suggests new testing and monitoring techniques covering the fraud risk Responsible for the identifying awareness topics priorities to executive management linked to the Fraud Control. Establish the priorities within the annual plan of the anti-fraud for the areas that require most focus using a risk-based approach Participate in design detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Responsible for the awareness to executive management linked to the Fraud Control. Implements KPI’s and best practices for Senior Manager, Fraud Assurance and Strategy. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Liaise with Group divisions, departments, zone and branch management and other entities in identifying and confirming suspicious behavior and attempted fraud activity, thereby contributing to the Group’s goal of reducing and preventing losses incurred to the customer. Build and maintain strong and effective relationships with all related departments and units to achieve the Group’s goals and objectives. Liaise with Information Security personnel on issues pertaining to enhancements in, and problem-resolution of the Enterprise Fraud Management system Ensure adequate coverage of the Group’s operations/ activities to avoid being subject to any fines/ losses. Assist in providing ongoing advisory services and guidance on all fraud related matters to subsidiaries. Ensure proper communication and coordination with relevant departments and third-party vendors for fraud related projects. Provide timely and accurate information to internal / external auditors and external regulators (for the issues falling under his responsibility) as and when required to resolve the queries/ respond to issues raised by them:<br><br> Qatari Law<br><br> QCB Instructions<br><br> Professional Bodies and Associations recommendations<br><br> All relevant rules and regulations applicable to the overseas branches and subsidiaries.<br><br> Best Practices including UK Fraud Act, UK: The Fraud Review Report, UK Bribery Act, US SarbanesOxley Act, US FCPA, etc.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to External / Internal Auditors, Compliance, Financial Control and Risk when required. Internal (Process, Products, Regulatory) Support the QNB Group Management to reduce the likelihood of a negative risk event by respecting and maintaining the fraud control infrastructure that sets the control consciousness of the Department. Provide analysis on the performance of parameters to support management in ensuring the appropriateness of rules in response to emerging or previously undetected suspicious and fraudulent behavior, recommending changes or enhancements where necessary. Ensure that an appropriate fraud deterrence framework is in place to protect the group from any risk event. Establish, initiate and be the custodian of all the Group policies dedicated to prevent and detect fraud activities. Assist the Vice President of Anti-Fraud Assurance and Strategy in providing Compliance Anti-Fraud services / advice to all the business lines. Advise on the implementation of fraud risk management and control practices within the organization. Assist the Vice President of Anti-Fraud Assurance and Strategy in the development of the compliance plan and the Compliance and policies manuals for approval by the Group Board Audit & Compliance Committee. Identify on timely basis, the regulatory changes (locally / International) that impact the Group’s compliance risk to enable timely update of the referenced charter, plan and policy manuals. Report on a regular basis to the Vice President of Anti-Fraud Assurance and Strategy regarding noncompliance risks, identified frauds and corrective action taken pertaining to the Group’s activities, for onward reporting to the Group Board Audit & Compliance Committee and Group Management Risk Committee. Forward all fraud suspicious incidents to the fraud investigations team for appropriate investigations. Maintain a track of all the fraud suspicious cases and follow up on the conclusions provided by the investigations team. Assist in preparing the Anti-Fraud training programs provided by Group Compliance and ensure there are continuously updated and in line with all the new applicable laws, regulations and best practices Take necessary actions to ensure all the new issued policies and procedures (when applicable) are embedded with appropriate key controls for fraud prevention and detection. Provide real-time ad hoc corrective actions and compliance advisory oversight for all business lines. Participate in issuing the studies, manuals on the new regulations, international standards, etc. Liaise with Group Human Capital to ensure the existence of appropriate awareness amongst personnel employed in the different entities on Fraud Control matters through provision of training courses, holding of seminars, etc. Perform fraud awareness studies on all the subjects and new regulations that directly impact the business and the bank activities and communicate the emerging issues along with the potential Fraud risks. React upon any risky events, news and developments that may impact business operations and management decisions; Maintain an updated inventory of suspected risk events, their status, impact and actions taken. Participate in establishing appropriate “Anti-Fraud” and anti-bribery culture within the Group. Participate in the enhancement and update of the fraud risk assessments on a regular basis. Maintain a feedback process to permanently readjust to the Fraud Risk Assessment strategy Defining and documenting mitigating controls and linking them to identified fraud risks. Suggest amendments to the existing controls, designing and implementing new preventive and detective controls as necessary, and implementing supporting technologies. Promoting the importance of the fraud risk management program and the organization’s position on fraud risk both internally and externally through corporate communications programs. Participate in designing and delivering fraud awareness training. Providing periodic evaluation of anti-fraud controls. Using independent evaluations of the fraud risk management program. Implementing technology to aid in continuous monitoring and detection activities. Learning & Knowledge: Assist the Vice President of Anti-Fraud Assurance and Strategy in facilitating an organizational Compliance Culture throughout the Group which reflects a commitment to compliance with the related laws and regulations. Assist the Vice President of Anti-Fraud Assurance and Strategy in the creation and management of the Compliance monitoring program and Compliance action tracker roadmap to ensure that a compliance culture is embedded within all aspects of the business. Ensure on-going development and implementation of the Group’s Code of Conduct and Compliance awareness. Assist in preparing the yearly training program to cover QNB Group Staff members; Assist in establishing new E-channels to build the awareness and knowledge among the Group staff members. Participate in developing and coordinating in a multifaceted educational and training program and seeks to ensure that all appropriate employees and management are knowledgeable of, and comply with, applicable laws and regulations. Liaise with Training Department on Fraud matters through provision of training courses, seminars, etc. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Education/Experience Requirements<br><br> Bachelor's degree with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration, Business Information Systems or Information Technology (related field of study) with professional qualifications such as CFE / CIA / CRMA / CAMS / CICA. A minimum of 8 years’ experience in a major banking institution or in a consultancy firm, out of which 4 years should be in Compliance or in Internal Audit.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of QIDCopy of Educational Certificates Copy of Birth Certificate Copy of Passport
Project Planning & Execution Develop project execution plans, schedules, budgets, and resource requirements. Manage end-to-end execution of substation projects (EHV/HV substations, 220 k V & above). Ensure compliance with Oil & Gas facility regulations, HSE requirements, and quality standards. Proficiency in Primavera P6 / MS Project for project scheduling. Leadership & Coordination Lead multidisciplinary project teams including engineers, supervisors, subcontractors, and vendors. Liaise with client representatives, consultants, and internal stakeholders for approvals and progress updates. Supervise installation, testing, and commissioning of substation equipment (GIS/AIS, transformers, protection & control systems, switchgear, SCADA, etc.). Technical & Contractual Management Review and validate electrical designs, drawings, and technical specifications. Ensure compliance with IEC, IEEE, ANSI, and Oil & Gas industry standards. Administer contract terms, manage claims, variations, and resolve disputes with stakeholders. Financial & Resource Control Monitor project costs, cash flow, invoicing, and profitability. Optimize resource utilization (manpower, materials, equipment). Coordinate procurement of long-lead items and critical equipment. HSE & Quality Assurance Implement stringent HSE management systems in compliance with Oil & Gas safety standards. Ensure QA/QC procedures are followed at all stages of project execution. Conduct risk assessments, safety audits, and quality inspections. Reporting & Documentation Prepare project progress reports, dashboards, and presentations for senior management and clients. Maintain proper documentation of engineering, construction, and commissioning records. Ensure project close-out, handover, and warranty obligations are fulfilled.
Project Planning & Execution Develop project execution plans, schedules, budgets, and resource requirements. Manage end-to-end execution of substation projects (EHV/HV substations, 220 k V & above). Ensure compliance with Oil & Gas facility regulations, HSE requirements, and quality standards. Proficiency in Primavera P6 / MS Project for project scheduling. Leadership & Coordination Lead multidisciplinary project teams including engineers, supervisors, subcontractors, and vendors. Liaise with client representatives, consultants, and internal stakeholders for approvals and progress updates. Supervise installation, testing, and commissioning of substation equipment (GIS/AIS, transformers, protection & control systems, switchgear, SCADA, etc.). Technical & Contractual Management Review and validate electrical designs, drawings, and technical specifications. Ensure compliance with IEC, IEEE, ANSI, and Oil & Gas industry standards. Administer contract terms, manage claims, variations, and resolve disputes with stakeholders. Financial & Resource Control Monitor project costs, cash flow, invoicing, and profitability. Optimize resource utilization (manpower, materials, equipment). Coordinate procurement of long-lead items and critical equipment. HSE & Quality Assurance Implement stringent HSE management systems in compliance with Oil & Gas safety standards. Ensure QA/QC procedures are followed at all stages of project execution. Conduct risk assessments, safety audits, and quality inspections. Reporting & Documentation Prepare project progress reports, dashboards, and presentations for senior management and clients. Maintain proper documentation of engineering, construction, and commissioning records. Ensure project close-out, handover, and warranty obligations are fulfilled.
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<p><strong><span>Some careers open more doors than others.</span></strong></p><br><br><p><span>If you’re looking to unlock new job opportunities, join HSBC and experience the possibilities.</span></p><br><br><br><p><span>HSBC International Wealth and Premier Banking aim to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. </span></p><br><br><br><p><span>We are currently seeking an ambitious <strong>Qatari National</strong>. This role provides superior professional service to Premier customers through active portfolio management, grow the Premier customer base & deliver the global Premier service standards as per targets set.</span></p><br><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><strong><span>Acquire new-to-bank Premier customers: </span></strong><span>Prospect through networking, referrals and market visibility; conduct external customer visits and convert leads within agreed SLAs.</span></li><li><strong><span>Grow portfolio value through proactive relationship management:</span></strong><span> Maintain regular, planned customer contact; deepen relationships and build long-term retention through strong engagement and advice-led conversations.</span></li><li><strong><span>Deliver wealth and lending solutions to meet customer needs (and AOP targets):</span></strong><span> Identify opportunities and provide appropriate investment/insurance/wealth solutions (directly or via referrals), and support lending needs within delegated authority and policy.</span></li><li><strong><span>Ensure consistently excellent Premier service and complaint resolution:</span></strong><span> Own walk-in and portfolio service needs; handle issues quickly and tactfully, log and resolve complaints within SLA, and ensure root causes are addressed/escalated.</span></li><li><strong><span>Maintain accurate customer records and drive effective use of service channels: </span></strong><span>Keep contact history and opportunity data up to date; guide customers to efficient channels (e.g., Premier Support Centre, internet/phone) while protecting experience quality.</span></li><li><strong><span>Operate with strong risk, compliance and control discipline:</span></strong><span> Complete KYC/CDD with no overdue profiles; comply with FIM, local regulatory requirements, sanctions/AML standards; respond to screening, alerts within SLA; protect information security (clear desk, secure handling, mandatory training).</span></li></ul><br><p><strong><span>To be successful in the role, you should meet the following requirements:</span></strong></p><br><br><ul><li><span>Graduate degree with prior sales and service experience in the financial services industry.</span></li><li><span>Demonstrated experience building relationships with high net worth / affluent customers.</span></li><li><span>Experience delivering sales/service via non-branch channels (phone, email, face-to-face meetings).</span></li><li><span>Good understanding of financial markets and wealth products, including investments and insurance.</span></li><li><span>Proven track record of developing and executing a sales strategy and achieving targets.</span></li><li><span>Preferred: professional financial qualification (e.g., CISI or equivalent).</span></li><li><span>Understanding of HSBC Group and cross-business awareness is an advantage.</span></li><li><span>Strong selling and presentation skills regarding Wealth / Insurance & Investment solutions</span></li><li><span>Excellent interpersonal skills, including influencing and relationship building over the phone</span></li><li><span>Fluency in English</span></li></ul><br><p><strong><span>You’ll achieve more at HSBC.</span></strong></p><br><br><p><span>www.hsbc.com/careers</span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. </span></p><br><br><p><span>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<br> General Information <br>
<br> Ref # <br> 230023 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-07-30</span></li></ul><br>
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<br> Ref # <br> 232809 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Engineering <br>
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<ul><li><span>Closing Date:</span> <span>2026-06-09</span></li></ul><br>
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<br> Ref # <br> 232000 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-07-06</span></li></ul><br>
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<br> Ref # <br> 225495 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-06-25</span></li></ul><br>
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<br> Ref # <br> 232821 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-06-21</span></li></ul><br>
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<br> Ref # <br> 226752 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-07-06</span></li></ul><br>
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<h2 class="h5">Job description</h2>
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<br> General Information <br>
<br> Ref # <br> 233928 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-06-26</span></li></ul><br>
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<h2 class="h5">Job description</h2>
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<br> General Information <br>
<br> Ref # <br> 2600008A <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-07-31</span></li></ul><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> General Information <br>
<br> Ref # <br> 232133 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-06-22</span></li></ul><br>
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