Jobs in Tourism Sector in Qatar
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Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service</span><span>and</span><span>a passion</span><span>. </span></span></p><br><br><br><p><u><span>Who We Look For:</span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Job</span><span>Description:</span></u></p><br><br><ul><li><p><span><span>The Server Assistant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The Server Assistant position</span><span>assists</span><span>the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Server Assistant clear tables and reset them neatly, rapidly, and completely according to specification</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work, weekend,</span><span>nights</span><span>and holidays</span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills:</span></u></p><br><br><ul><li><p><span><span>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ability to perform this position to Four Seasons Standards is</span><span>required</span><span>. In addition to discreetly clearing tables, the Server Assistant performs side work, polishes silverware,</span><span>and refills</span><span>condiment containers and crumbs tables.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ideal candidate will have an outgoing personality and a can-do approach to any task!</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral</span><span>proficiency</span><span>in the English language.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Degree & Diploma in the Hotel Management</span></span></p><br><br></li></ul><br><br><p><u><span>OurOffering:</span></u></p><br><br><ul><li><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid annual home leave tickets</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Free transportation to work</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Medical coverage</span></span></p><br><br></li></ul><br><br><p><u><span>Work</span><span>Authorization:</span></u></p><br><br><br><p><span><span>Hotel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with FourSeasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service</span><span>and</span><span>a passion</span><span>. </span></span></p><br><br><br><p><u><span>Who We Look For:</span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Job</span><span>Description:</span></u></p><br><br><ul><li><p><span><span>The Server Assistant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The Server Assistant position</span><span>assists</span><span>the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Server Assistant clear tables and reset them neatly, rapidly, and completely according to specification</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work, weekend,</span><span>nights</span><span>and holidays</span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills:</span></u></p><br><br><ul><li><p><span><span>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ability to perform this position to Four Seasons Standards is</span><span>required</span><span>. In addition to discreetly clearing tables, the Server Assistant performs side work, polishes silverware,</span><span>and refills</span><span>condiment containers and crumbs tables.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ideal candidate will have an outgoing personality and a can-do approach to any task!</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral</span><span>proficiency</span><span>in the English language.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Degree & Diploma in the Hotel Management</span></span></p><br><br></li></ul><br><br><p><u><span>Our</span><span>Offering:</span></u></p><br><br><br><ul><li><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid annual home leave tickets</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Free transportation to work</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Medical coverage</span></span></p><br><br></li></ul><br><br><p><u><span>Work</span><span>Authorization:</span></u></p><br><br><br><p><span><span>Hotel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four</span><span>Seasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía telephone, e-mail, Glowing or in person within the same day as the query being received. Ensures that special requests and alerts or traces to respective department are being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up. Submits summary Trust You glitches reported generated through Knowcross before 3rd of the month for the previous month. Pre research guests’ profiles, status and required information in order to personalize their stay. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports and monitors their activities throughout the day. Ensures that guest’s preference and relevant information are updated in Opera. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Understand and be able to perform all duties of the Managers on Duty. Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high. Promote & encourage creativity in efforts to deliver memorable guest journeys. Ensure the Rota is done correctly and in a timely manner. Actively lobby host and act as a role model for the team on Duty. Have a thorough knowledge of the Front Office systems, such as Opera, Knowcross and Vingcard. At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner. Assist with managing the performance of the Guest Relations, Service Center team to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations. Communicate all new policies and procedures to all associates. Ensure all departmental SOPs are updated and followed up correctly by the team. Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relations team, up-date procedures and implement them. Handle any guests’ problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Managers on Duty. Monitor associate’s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image. Always use the correct standard and etiquette when answering the telephone and emails. Work together with the Director of Front of House with regards to SAG’s and any special procedures which may be necessary for their arrival and departure. Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation. Have a complete knowledge of all the guest rooms. Attend daily operational morning meetings. Participate in all hotel and departmental initiatives. Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Be responsive to associates’ needs and problems; be firm, fair, and consistent in dealing with challenges. Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to. Constantly keep the Director of Front of House updated on the performance of the Guest Relations team. Spot check, Supervisors, Guest relations associates, Service Center Associates to ensure the Rosewood brand standards are being adhered to. Strive to achieve upselling goals by leading by example and motivating the team. Promote the hotels facilities effectively. Take an active role in the preparation of associate performance reviews/appraisals with the Director of Front of House. Understand the structure and standards to ensure a smooth operation between Guest Relations, Front office, Finance and Housekeeping. Take an active role in daily handovers – contributing and communicating relevant issues. Respond to all guest requests in a prompt and courteous manner. Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner. Attending training sessions both internal and external. Take an active role in recruitment for the Guest Relations team. Report all disciplinary and grievance matters immediately to Assistant/Director Front of House. Monitor that all LQA, Forbes and Rosewood standards are met.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía telephone, e-mail, Glowing or in person within the same day as the query being received. Ensures that special requests and alerts or traces to respective department are being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up. Submits summary Trust You glitches reported generated through Knowcross before 3rd of the month for the previous month. Pre research guests’ profiles, status and required information in order to personalize their stay. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports and monitors their activities throughout the day. Ensures that guest’s preference and relevant information are updated in Opera. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Understand and be able to perform all duties of the Managers on Duty. Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high. Promote & encourage creativity in efforts to deliver memorable guest journeys. Ensure the Rota is done correctly and in a timely manner. Actively lobby host and act as a role model for the team on Duty. Have a thorough knowledge of the Front Office systems, such as Opera, Knowcross and Vingcard. At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner. Assist with managing the performance of the Guest Relations, Service Center team to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations. Communicate all new policies and procedures to all associates. Ensure all departmental SOPs are updated and followed up correctly by the team. Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relations team, up-date procedures and implement them. Handle any guests’ problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Managers on Duty. Monitor associate’s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image. Always use the correct standard and etiquette when answering the telephone and emails. Work together with the Director of Front of House with regards to SAG’s and any special procedures which may be necessary for their arrival and departure. Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation. Have a complete knowledge of all the guest rooms. Attend daily operational morning meetings. Participate in all hotel and departmental initiatives. Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Be responsive to associates’ needs and problems; be firm, fair, and consistent in dealing with challenges. Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to. Constantly keep the Director of Front of House updated on the performance of the Guest Relations team. Spot check, Supervisors, Guest relations associates, Service Center Associates to ensure the Rosewood brand standards are being adhered to. Strive to achieve upselling goals by leading by example and motivating the team. Promote the hotels facilities effectively. Take an active role in the preparation of associate performance reviews/appraisals with the Director of Front of House. Understand the structure and standards to ensure a smooth operation between Guest Relations, Front office, Finance and Housekeeping. Take an active role in daily handovers – contributing and communicating relevant issues. Respond to all guest requests in a prompt and courteous manner. Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner. Attending training sessions both internal and external. Take an active role in recruitment for the Guest Relations team. Report all disciplinary and grievance matters immediately to Assistant/Director Front of House. Monitor that all LQA, Forbes and Rosewood standards are met.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía telephone, e-mail, Glowing or in person within the same day as the query being received. Ensures that special requests and alerts or traces to respective department are being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up. Submits summary Trust You glitches reported generated through Knowcross before 3rd of the month for the previous month. Pre research guests’ profiles, status and required information in order to personalize their stay. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports and monitors their activities throughout the day. Ensures that guest’s preference and relevant information are updated in Opera. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Understand and be able to perform all duties of the Managers on Duty. Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high. Promote & encourage creativity in efforts to deliver memorable guest journeys. Ensure the Rota is done correctly and in a timely manner. Actively lobby host and act as a role model for the team on Duty. Have a thorough knowledge of the Front Office systems, such as Opera, Knowcross and Vingcard. At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner. Assist with managing the performance of the Guest Relations, Service Center team to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations. Communicate all new policies and procedures to all associates. Ensure all departmental SOPs are updated and followed up correctly by the team. Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relations team, up-date procedures and implement them. Handle any guests’ problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Managers on Duty. Monitor associate’s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image. Always use the correct standard and etiquette when answering the telephone and emails. Work together with the Director of Front of House with regards to SAG’s and any special procedures which may be necessary for their arrival and departure. Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation. Have a complete knowledge of all the guest rooms. Attend daily operational morning meetings. Participate in all hotel and departmental initiatives. Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Be responsive to associates’ needs and problems; be firm, fair, and consistent in dealing with challenges. Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to. Constantly keep the Director of Front of House updated on the performance of the Guest Relations team. Spot check, Supervisors, Guest relations associates, Service Center Associates to ensure the Rosewood brand standards are being adhered to. Strive to achieve upselling goals by leading by example and motivating the team. Promote the hotels facilities effectively. Take an active role in the preparation of associate performance reviews/appraisals with the Director of Front of House. Understand the structure and standards to ensure a smooth operation between Guest Relations, Front office, Finance and Housekeeping. Take an active role in daily handovers – contributing and communicating relevant issues. Respond to all guest requests in a prompt and courteous manner. Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner. Attending training sessions both internal and external. Take an active role in recruitment for the Guest Relations team. Report all disciplinary and grievance matters immediately to Assistant/Director Front of House. Monitor that all LQA, Forbes and Rosewood standards are met.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p><b>About the role:</b> </p><br><br><p>The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.</p><br><br><br><p><b>What you will do:</b> </p><br><br><ul><li><p>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible </p><br><br></li><li><p>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. </p><br><br></li><li><p>Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone; </p><br><br></li><li><p>Resolves guest complaints, and find opportunities to recognize and personalize the service </p><br><br></li><li><p>Adhere to Four Seasons Hotel’s standards as well as policies and procedures</p><br><br></li><li><p>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</p><br><br></li><li><p>Works harmoniously and professionally with co-workers and direct superior</p><br><br></li></ul><br><p><b>What you bring:</b> </p><br><br><ul><li><p>One + years experience working within a luxury hotel or similar environment is considered an asset </p><br><br></li><li><p>Excellent interpersonal skills and communication skills </p><br><br></li><li><p>Cross cultural sensitivity, and customer service orientation </p><br><br></li></ul><ul><li><p>Guest centricity and understanding the importance of guest’s preferences. </p><br><br></li></ul><p><br><b>What we offer: </b></p><br><br><p>Opportunities to build a successful career with global potential </p><br><br><p>Unique strong culture - diversity of 50 different nationalities </p><br><br><p>Living accommodation in a high quality, well-resourced apartment </p><br><br><p>Excellent Training and Development opportunities</p><br><br><p>Employee Recognition Programs</p><br><br><p>Complimentary nights at FS Hotels Worldwide</p><br><br><p>Paid home leave tickets </p><br><br><p>Complimentary meals in employee restaurants </p><br><br><p>Free transportation to work </p><br><br><p>Medical coverage </p><br><br><br><p><b>Work Authorization:</b> </p><br><br><p>Hotel will apply for the work authorization for a successful candidate. </p><br><br><br><p><b>Learn more about employment with Four Seasons:</b></p><br><br><p>You could also learn more about employment with Four Seasons via the following channels: </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>http://jobs.fourseasons.com </p><br><br><p>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br><br> </div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a reservations agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<p>As a telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal.</p>
<ul>
<li>Answers calls originating from external and internal sources.</li>
<li>Directs caller to appropriate extension or room. Verifies last name of guest for all room calls.</li>
<li>Assists guests with directions or other required information.</li>
<li>Open and close tickets as per guest or staff requests.</li>
<li>Directs hotel staff to assist guests, upon request.</li>
<li>Communicates to callers in a clear and concise manner.</li>
<li>Inputs and writes messages using proper grammar and spelling.</li>
<li>Verifies names and telephone numbers.</li>
<li>Properly handles all incoming urgent matters or emergencies for the guests and hotel.</li>
<li>Works with hotel management and/or security in order to calmly direct appropriate action.</li>
<li>Appropriately documents all emergencies.</li>
</ul>
<p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company:</p>
<ul>
<li>Operate facsimile to send and receive transmissions for guests.</li>
<li>Notify guests of receipts using computer system.</li>
<li>Call for repair and technical support of all computer based equipment.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
The Membership Specialist supports and oversees the planning, coordination, and implementation of various strategic initiatives and projects related to the work of the Memberships department.<br>The Membership Specialist is responsible for developing, managing, and growing relationships with general members. This role involves creating personalized membership experiences, coordinating exclusive events, and implementing strategies to increase engagement and retention among affluent supporters. <br>This role requires problem-solving and multitasking. It involves driving and coordinating multiple aspects of several projects in a fast-paced and evolving work environment, communicating issues and risks, and coming up with solutions. <br>Role Responsibilities:Relationship Management & Engagement Develop and maintain strong, personalized relationships with members from their tiers of focus, ensuring exceptional service and tailored engagement opportunities. Act as a primary point of contact for members, responding promptly and thoughtfully to inquiries, requests, and feedback. Collaborate with museum leadership and external programming partners to identify and connect with potential members. <br>Strategic Membership Initiatives Design and implement customized membership programs, benefits, and experiences for members, such as private tours, exclusive previews, and bespoke events and more. Monitor and evaluate the impact of membership programs, making data-driven recommendations for continuous improvement. Collaborate with the team to align tier-specific engagement with broader membership goals. <br>Event Planning & Coordination Plan and execute exclusive events and programs, ensuring exceptional quality and personalized experiences. Coordinate event logistics, including vendor selection, invitations, venue setup, and guest lists. Partner with the events and marketing teams to promote events to members and increase attendance. <br>Cultivation & Stewardship Work with communications teams to create customized stewardship plans for different membership tiers, ensuring consistent, meaningful engagement. Identify opportunities for deeper involvement, such as patron programs, board memberships, or philanthropic initiatives, where applicable. Support the preparation of annual giving reports and impact summaries <br>Tailored Communications Collaborate with the Communications Specialist to create digital and print marketing materials tailored for the member tiers, ensuring messaging is consistent, sophisticated, and aligned with the QC brand. Collaborate on social media and public relations strategies to highlight member initiatives and events.<br>Data Management & Reporting Provide inputs to the development of and periodic improvement of digital platforms utilised for the membership program, this includes and is not limited to, CRM, QC Website (Membership section), Membership app. Maintain accurate records of member interactions, event attendance, and program impact in the CRM system. Analyse membership data to identify trends and insights that can enhance member engagement. Generate regular reports on membership metrics to guide department strategies and assess program success. Performs any other tasks assigned by the department head.<br>Experience and qualification requirements:3-5 years of experience in relationship management, membership, or development, with a focus on member engagement; museum or non-profit experience preferred. Proven experience in project management: experience in event planning and execution, especially for high-profile or exclusive gatherings. Strong interpersonal and communication skills and high emotional intelligence and discretion, with the ability to build trust and rapport with high-profile individuals. Proficiency in CRM systems and membership management software, with advanced knowledge of Microsoft Office Suite. Passion for museums, arts, and culture, with a commitment to delivering top-tier member experiences. Bachelor’s degree in Marketing, Communications, Business Administration, Arts Administration, or a related field. Project Management Professional (PMP) certification is a plus. Proficiency in Arabic is a plus.
The Membership Specialist supports and oversees the planning, coordination, and implementation of various strategic initiatives and projects related to the work of the Memberships department.<br>The Membership Specialist is responsible for developing, managing, and growing relationships with general members. This role involves creating personalized membership experiences, coordinating exclusive events, and implementing strategies to increase engagement and retention among affluent supporters. <br>This role requires problem-solving and multitasking. It involves driving and coordinating multiple aspects of several projects in a fast-paced and evolving work environment, communicating issues and risks, and coming up with solutions. <br>Role Responsibilities:Relationship Management & Engagement Develop and maintain strong, personalized relationships with members from their tiers of focus, ensuring exceptional service and tailored engagement opportunities. Act as a primary point of contact for members, responding promptly and thoughtfully to inquiries, requests, and feedback. Collaborate with museum leadership and external programming partners to identify and connect with potential members. <br>Strategic Membership Initiatives Design and implement customized membership programs, benefits, and experiences for members, such as private tours, exclusive previews, and bespoke events and more. Monitor and evaluate the impact of membership programs, making data-driven recommendations for continuous improvement. Collaborate with the team to align tier-specific engagement with broader membership goals. <br>Event Planning & Coordination Plan and execute exclusive events and programs, ensuring exceptional quality and personalized experiences. Coordinate event logistics, including vendor selection, invitations, venue setup, and guest lists. Partner with the events and marketing teams to promote events to members and increase attendance. <br>Cultivation & Stewardship Work with communications teams to create customized stewardship plans for different membership tiers, ensuring consistent, meaningful engagement. Identify opportunities for deeper involvement, such as patron programs, board memberships, or philanthropic initiatives, where applicable. Support the preparation of annual giving reports and impact summaries <br>Tailored Communications Collaborate with the Communications Specialist to create digital and print marketing materials tailored for the member tiers, ensuring messaging is consistent, sophisticated, and aligned with the QC brand. Collaborate on social media and public relations strategies to highlight member initiatives and events.<br>Data Management & Reporting Provide inputs to the development of and periodic improvement of digital platforms utilised for the membership program, this includes and is not limited to, CRM, QC Website (Membership section), Membership app. Maintain accurate records of member interactions, event attendance, and program impact in the CRM system. Analyse membership data to identify trends and insights that can enhance member engagement. Generate regular reports on membership metrics to guide department strategies and assess program success. Performs any other tasks assigned by the department head.<br>Experience and qualification requirements:3-5 years of experience in relationship management, membership, or development, with a focus on member engagement; museum or non-profit experience preferred. Proven experience in project management: experience in event planning and execution, especially for high-profile or exclusive gatherings. Strong interpersonal and communication skills and high emotional intelligence and discretion, with the ability to build trust and rapport with high-profile individuals. Proficiency in CRM systems and membership management software, with advanced knowledge of Microsoft Office Suite. Passion for museums, arts, and culture, with a commitment to delivering top-tier member experiences. Bachelor’s degree in Marketing, Communications, Business Administration, Arts Administration, or a related field. Project Management Professional (PMP) certification is a plus. Proficiency in Arabic is a plus.
About BFT MENABody Fit Training (BFT) MENA is part of a globally recognized, science-backed group training concept, delivering high-performance fitness experiences across the Middle East. Built on progressive programming and proven methodologies, BFT combines strength, conditioning, and functional training within a structured and results-driven environment. At BFT MENA, we go beyond workouts; we create a premium, community-driven experience where members feel supported, challenged, and motivated at every stage of their fitness journey. Our studios are designed to deliver consistency, energy, and measurable results, while fostering a strong sense of belonging.<br>Role Overview The ♀️ Coach plays a critical role in delivering the BFT experience on the ground. This role goes beyond coaching workouts; it is about motivating, educating, and building meaningful relationships with members to drive both performance and retention. The ideal candidate combines technical coaching expertise with high energy, strong presence, and natural people skills, creating an environment where every member feels supported, challenged, and inspired. Key Responsibilities Coaching & Member Experience Deliver pre-designed BFT training sessions to groups of up to 36 members Energize, motivate, and guide members throughout each session Provide clear instruction on technique, movement patterns, and workout flow Ensure a safe, effective, and engaging training environment for all fitness levels Create a positive, inclusive, and high-energy class atmosphere Member Engagement & Retention Build strong relationships with members and actively support their fitness journey Drive class attendance and contribute to member retention Follow up with members, provide encouragement, and celebrate progress Handle member feedback and concerns professionally and proactively Sales Support & Brand Growth Support studio tours and assist in converting prospects into members Confidently explain the BFT training methodology and value proposition Engage with prospects during and after sessions to enhance conversion opportunities Maintain an active presence on social media to promote classes and build community engagement Session Preparation & Studio Operations Set up and prepare equipment prior to sessions Clearly communicate session objectives, structure, and expectations Ensure smooth session flow and time management Maintain studio standards in cleanliness, safety, and organization Team Collaboration & Development Attend team meetings and ongoing training sessions (e.g., Fundamentals and continuing education) Collaborate with the Studio Manager and team to achieve studio goals Continuously develop coaching skills and stay aligned with BFT training standards Support team culture and contribute to a positive working environment<br>Qualifications4-year degree in a related field and/or a nationally recognized Personal Training certification Previous coaching or group training experience preferred Strong passion for fitness, with a focus on strength and performance training Ability to thrive in a fast-paced, high-energy environment Excellent communication skills with the ability to motivate and connect with diverse individuals High level of professionalism, empathy, and emotional intelligence Charismatic presence with confidence in leading group environments CPR/AED certification (required and up-to-date) What We Offer Competitive compensation (based on experience and role structure) Opportunity to be part of a leading and growing fitness brand in the MENA region Ongoing training and professional development Dynamic, high-energy, and team-oriented work environment Access to BFT training and studio perks Why You’ll Love This Role If you are passionate about performance, people, and impact, this role offers the opportunity to be more than just a coach. You will play a key role in shaping member journeys, building a strong fitness community, and representing a premium global brand in the region.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A Cost Controller Supervisor is responsible for monitoring and controlling costs within the hotel, ensuring accurate inventory management, preventing waste, and supporting profitability through effective cost analysis and reporting. Duties and Responsibilities 1. Cost Monitoring and Control Monitor food, beverage, and operating costs. Analyze daily, weekly, and monthly cost reports. Identify cost variances and recommend corrective actions. Ensure departmental expenses remain within budget. 2. Inventory Management Supervise inventory counts for food, beverages, supplies, and operating equipment. Reconcile physical inventory with system records. Investigate inventory shortages, overages, and discrepancies. Ensure proper stock rotation and inventory control procedures. 3. Purchasing and Receiving Control Verify purchase orders, receiving reports, and supplier invoices. Ensure all purchases are authorized and properly documented. Monitor supplier pricing and contract compliance. Coordinate with purchasing and receiving departments to maintain cost efficiency. 4. Cost Analysis and Reporting Prepare food cost, beverage cost, and inventory variance reports. Analyze consumption trends and waste levels. Generate monthly cost-control reports for management review. Support budget preparation and forecasting activities. 5. Internal Controls and Compliance Ensure compliance with company policies and procedures. Maintain strong internal controls over inventory and purchasing. Participate in internal and external audits. Assist in implementing audit recommendations. 6. Operational Support Work closely with kitchen, restaurant, stores, and purchasing teams. Monitor recipe costing and menu profitability. Conduct spot checks and surprise inventory audits. Assist department heads in achieving cost targets. 7. Team Supervision Supervise cost control staff and inventory clerks. Train team members on inventory and cost-control procedures. Review staff performance and provide guidance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Minimum 3 5 years of experience in cost control, inventory management, accounting, or finance. At least 1 2 years of supervisory experience preferred. Experience in the hotel, hospitality, restaurant, or food and beverage industry is highly desirable. Experience with inventory audits, stock management, and cost analysis. Technical Knowledge Strong understanding of cost accounting principles and inventory control procedures. Knowledge of food and beverage cost management. Familiarity with purchasing, receiving, and store operations. Understanding of budgeting and financial reporting processes. Knowledge of internal controls and audit requirements. Computer Skills Proficiency in Microsoft Excel , including spreadsheets, pivot tables, and reporting. Experience with ERP, accounting, and inventory management systems. Ability to generate and analyze cost-control reports. Leadership and Supervisory Skills Ability to supervise and guide cost control staff. Strong organizational and planning skills. Experience in training and developing team members. Ability to manage multiple tasks and meet deadlines. Analytical Skills Strong numerical and analytical abilities. Excellent attention to detail and accuracy. Ability to identify cost variances and recommend corrective actions. Problem-solving and decision-making skills. Communication Skills Good written and verbal communication skills. Ability to prepare clear reports and presentations. Strong interpersonal skills and ability to work with different departments.</p><p></p></section>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p>
<h4>Our Team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.</p>
<h4>Who We Look For:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job Description:</h4>
<p>The Four Seasons Resort and Residences at The Pearl-Qatar is looking for IRD Assistant Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.</p>
<h4>Essential Functions:</h4>
<ul>
<li>Greet guests by name, describe selected items to the guest using interesting and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to requests for tray removal according to established time standards.</li>
<li>Breakdown, clean and set up room service tables, condiment set-ups, flatware, dishware, and room service side stations.</li>
<li>Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.</li>
<li>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.</li>
<li>Take guest orders in the absence of order taker.</li>
<li>Plate and prepare small food items.</li>
<li>Perform other tasks or projects as assigned by management.</li>
<li>Assist with service of food items.</li>
<li>Assist with set-up and cleaning of operational areas.</li>
<li>Assist with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed.</li>
<li>Assist to clean private bars, private bar carts and storerooms.</li>
<li>Able to stock and replenish ice for guest rooms.</li>
<li>Respect the privacy of all guest rooms.</li>
<li>Keep breakage of items to a minimum.</li>
<li>Report any unusual incidents, persons or items found or seen on the guest floors.</li>
<li>Respond properly in any hotel emergency or safety situation.</li>
<li>Assist server to transport food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality.</li>
<li>Greet guests and be able to provide thorough description of food and beverage items.</li>
<li>Coordinate tray and table removal.</li>
</ul>
<h4>Preferred Qualifications and Skills:</h4>
<ul>
<li>1-2 years of experience in related field.</li>
<li>Excellent command of English; Arabic is an advantage.</li>
<li>Passion for luxury hospitality and an eye for details.</li>
</ul>
<h4>Our Offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture with diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work Authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service</span><span>and</span><span>a passion</span><span>. </span></span></p><br><br><br><p><u><span>Who We Look For: </span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us.</span><span>We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Job</span><span>Description:</span></u></p><br><br><ul><li><p><span><span>The Server Assistant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The Server Assistant position</span><span>assists</span><span>the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Server Assistant clear tables and reset them neatly, rapidly, and completely according to specification</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work, weekend,</span><span>nights</span><span>and holidays</span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills</span></u></p><br><br><br><ul><li><p><span><span>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ability to perform this position to Four Seasons Standards is</span><span>required</span><span>. In addition to discreetly clearing tables, the Server Assistant performs side work, polishes silverware,</span><span>and refills</span><span>condiment containers and crumbs tables.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ideal candidate will have an outgoing personality and a can-do approach to any task!</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral</span><span>proficiency</span><span>in the English language.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Degree & Diploma in the Hotel Management</span></span></p><br><br></li></ul><br><br><br><p><u><span>Our</span><span>Offering:</span></u></p><br><br><br><ul><li><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid annual home leave tickets</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Free transportation to work</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Medical coverage</span></span></p><br><br></li></ul><br><br><p><u><span>Work</span><span>Authorization:</span></u></p><br><br><br><p><span><span>Hotel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four</span><span>Seasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service</span><span>and</span><span>a passion</span><span>. </span></span></p><br><br><br><p><u><span>Who We Look For:</span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us.</span><span>We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Job</span><span>Description:</span></u></p><br><br><ul><li><p><span><span>The Server Assistant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The Server Assistant position</span><span>assists</span><span>the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Server Assistant clear tables and reset them neatly, rapidly, and completely according to specification</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work, weekend,</span><span>nights</span><span>and holidays</span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills:</span></u></p><br><br><ul><li><p><span><span>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ability to perform this position to Four Seasons Standards is</span><span>required</span><span>. In addition to discreetly clearing tables, the Server Assistant performs side work, polishes silverware,</span><span>and refills</span><span>condiment containers and crumbs tables.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ideal candidate will have an outgoing personality and a can-do approach to any task!</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral</span><span>proficiency</span><span>in the English language.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Degree & Diploma in the Hotel Management</span></span></p><br><br></li></ul><br><br><p><u><span>Our</span><span>Offering:</span></u></p><br><br><br><ul><li><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid annual home leave tickets</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Free transportation to work</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Medical coverage</span></span></p><br><br></li></ul><br><br><p><u><span>Work</span><span>Authorization:</span></u></p><br><br><br><p><span><span>Hotel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four</span><span>Seasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are seeking a proactive and experienced Rooms Division Manager to oversee the daily operations of all rooms-related departments within the hotel. This role is responsible for ensuring seamless service delivery, enhancing guest satisfaction, and supporting the management in achieving operational and financial objectives across Front Office, Concierge, Housekeeping, and Wellness.<br><br>What You’ll Be Doing:<br><br>Oversee day-to-day operations of Front Office, Guest Services, Housekeeping, and Wellness departments to ensure smooth and efficient functioning. Support the implementation of strategies to maximize room revenue, occupancy, and overall guest satisfaction. Supervise, guide, and support department supervisors and team leaders to maintain high service standards. Monitor guest feedback and online reviews, taking proactive measures to address concerns and improve service quality. Coordinate with Sales and Marketing teams to support promotions, packages, and guest engagement initiatives. Ensure adherence to hotel policies, safety regulations, and quality standards across all rooms division functions. Assist in managing departmental budgets, controlling costs, and optimizing resource allocation. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met. Handle guest concerns and escalations professionally, ensuring timely resolution. Foster a positive work environment, encouraging teamwork, accountability, and continuous improvement. <br><br>About You:<br><br>Bachelor’s degree in Hospitality Management or a related field (preferred). Proven experience in a supervisory or managerial role within the Rooms Division of a hotel. Strong operational knowledge of Front Office and Housekeeping functions. Good understanding of revenue management principles is an advantage. Experience working with multicultural teams. Strong leadership, communication, and interpersonal skills. Ability to multitask and perform effectively in a fast-paced environment. Proficiency in hotel management systems and Microsoft Office Suite. Strong problem-solving skills with a guest-centric approach. Commitment to maintaining high standards of service and guest satisfaction. <br><br>What’s In It for You?<br><br>Tax-free salary of QAR 290,400 per year21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Room Division Manager!<br><br>#Room Division Manager #The Ned Doha
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are seeking a proactive and experienced Rooms Division Manager to oversee the daily operations of all rooms-related departments within the hotel. This role is responsible for ensuring seamless service delivery, enhancing guest satisfaction, and supporting the management in achieving operational and financial objectives across Front Office, Concierge, Housekeeping, and Wellness.<br><br>What You’ll Be Doing:<br><br>Oversee day-to-day operations of Front Office, Guest Services, Housekeeping, and Wellness departments to ensure smooth and efficient functioning. Support the implementation of strategies to maximize room revenue, occupancy, and overall guest satisfaction. Supervise, guide, and support department supervisors and team leaders to maintain high service standards. Monitor guest feedback and online reviews, taking proactive measures to address concerns and improve service quality. Coordinate with Sales and Marketing teams to support promotions, packages, and guest engagement initiatives. Ensure adherence to hotel policies, safety regulations, and quality standards across all rooms division functions. Assist in managing departmental budgets, controlling costs, and optimizing resource allocation. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met. Handle guest concerns and escalations professionally, ensuring timely resolution. Foster a positive work environment, encouraging teamwork, accountability, and continuous improvement. <br><br>About You:<br><br>Bachelor’s degree in Hospitality Management or a related field (preferred). Proven experience in a supervisory or managerial role within the Rooms Division of a hotel. Strong operational knowledge of Front Office and Housekeeping functions. Good understanding of revenue management principles is an advantage. Experience working with multicultural teams. Strong leadership, communication, and interpersonal skills. Ability to multitask and perform effectively in a fast-paced environment. Proficiency in hotel management systems and Microsoft Office Suite. Strong problem-solving skills with a guest-centric approach. Commitment to maintaining high standards of service and guest satisfaction. <br><br>What’s In It for You?<br><br>Tax-free salary of QAR 290,400 per year21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Room Division Manager!<br><br>#Room Division Manager #The Ned Doha
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are seeking a proactive and experienced Rooms Division Manager to oversee the daily operations of all rooms-related departments within the hotel. This role is responsible for ensuring seamless service delivery, enhancing guest satisfaction, and supporting the management in achieving operational and financial objectives across Front Office, Concierge, Housekeeping, and Wellness.<br><br>What You’ll Be Doing:<br><br>Oversee day-to-day operations of Front Office, Guest Services, Housekeeping, and Wellness departments to ensure smooth and efficient functioning. Support the implementation of strategies to maximize room revenue, occupancy, and overall guest satisfaction. Supervise, guide, and support department supervisors and team leaders to maintain high service standards. Monitor guest feedback and online reviews, taking proactive measures to address concerns and improve service quality. Coordinate with Sales and Marketing teams to support promotions, packages, and guest engagement initiatives. Ensure adherence to hotel policies, safety regulations, and quality standards across all rooms division functions. Assist in managing departmental budgets, controlling costs, and optimizing resource allocation. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met. Handle guest concerns and escalations professionally, ensuring timely resolution. Foster a positive work environment, encouraging teamwork, accountability, and continuous improvement. <br><br>About You:<br><br>Bachelor’s degree in Hospitality Management or a related field (preferred). Proven experience in a supervisory or managerial role within the Rooms Division of a hotel. Strong operational knowledge of Front Office and Housekeeping functions. Good understanding of revenue management principles is an advantage. Experience working with multicultural teams. Strong leadership, communication, and interpersonal skills. Ability to multitask and perform effectively in a fast-paced environment. Proficiency in hotel management systems and Microsoft Office Suite. Strong problem-solving skills with a guest-centric approach. Commitment to maintaining high standards of service and guest satisfaction. <br><br>What’s In It for You?<br><br>Tax-free salary of QAR 290,400 per year21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Room Division Manager!<br><br>#Room Division Manager #The Ned Doha