Jobs in Tourism Sector in Qatar

<p>The Bellboy is responsible for providing a warm welcome to guests and delivering courteous, efficient, and professional luggage and guest assistance services. This role enhances the guest experience by assisting with arrivals, departures, room orientation, and responding promptly to guest requests while maintaining the highest standards of hospitality.</p><p>Key Responsibilities</p><ul><li>Welcome guests upon arrival with a friendly and professional attitude.</li><li>Assist guests with loading, unloading, transporting, and delivering luggage safely and efficiently.</li><li>Escort guests to their rooms and explain room features, hotel facilities, and available services.</li><li>Provide information about hotel amenities, dining outlets, meeting facilities, and local attractions.</li><li>Assist guests during check-in and check-out as directed by the Front Office team.</li><li>Respond promptly to guest requests, inquiries, and complaints, escalating issues when necessary.</li><li>Arrange transportation, including taxis, airport transfers, and valet services, when required.</li><li>Store and retrieve guest luggage in the baggage room while maintaining accurate records.</li><li>Ensure the lobby, entrance, and baggage storage areas remain clean, organized, and presentable.</li><li>Deliver guest messages, parcels, mail, and amenities to guest rooms promptly.</li><li>Assist guests with directions and recommendations for local attractions and services.</li><li>Follow hotel security procedures to ensure the safety of guests, their belongings, and hotel property.</li><li>Maintain effective communication with the Front Office, Housekeeping, and Security departments.</li><li>Support emergency procedures and assist guests during emergency situations as directed.</li><li>Perform other duties assigned by the Assistant Front Office/Front Office Manager, or hotel management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent. Previous experience in a hotel or customer service role is preferred. Basic English communication skills; additional languages are an advantage. Good physical fitness with the ability to lift and carry luggage safely. Professional appearance and grooming in accordance with hotel standards. Excellent interpersonal and communication skills with a friendly and approachable demeanor Strong customer service orientation and enthusiasm for hospitality Physical fitness to handle luggage and stand for extended periods Flexibility to work various shifts, including weekends and holidays Knowledge of Doha, Qatar, and its attractions is an advantage Ability to work effectively in a dynamic, multicultural team environment Keen attention to detail and a well-groomed appearance Problem-solving skills to handle guest concerns efficiently and empathetically Adaptability to work in a fast-paced environment while maintaining a prof Previous experience in hospitality is preferred</p>

<p>The Bellboy is responsible for providing a warm welcome to guests and delivering courteous, efficient, and professional luggage and guest assistance services. This role enhances the guest experience by assisting with arrivals, departures, room orientation, and responding promptly to guest requests while maintaining the highest standards of hospitality.</p><p>Key Responsibilities</p><ul><li>Welcome guests upon arrival with a friendly and professional attitude.</li><li>Assist guests with loading, unloading, transporting, and delivering luggage safely and efficiently.</li><li>Escort guests to their rooms and explain room features, hotel facilities, and available services.</li><li>Provide information about hotel amenities, dining outlets, meeting facilities, and local attractions.</li><li>Assist guests during check-in and check-out as directed by the Front Office team.</li><li>Respond promptly to guest requests, inquiries, and complaints, escalating issues when necessary.</li><li>Arrange transportation, including taxis, airport transfers, and valet services, when required.</li><li>Store and retrieve guest luggage in the baggage room while maintaining accurate records.</li><li>Ensure the lobby, entrance, and baggage storage areas remain clean, organized, and presentable.</li><li>Deliver guest messages, parcels, mail, and amenities to guest rooms promptly.</li><li>Assist guests with directions and recommendations for local attractions and services.</li><li>Follow hotel security procedures to ensure the safety of guests, their belongings, and hotel property.</li><li>Maintain effective communication with the Front Office, Housekeeping, and Security departments.</li><li>Support emergency procedures and assist guests during emergency situations as directed.</li><li>Perform other duties assigned by the Assistant Front Office/Front Office Manager, or hotel management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Previous experience in a hotel or customer service role is preferred.</li><li>Basic English communication skills; additional languages are an advantage.</li><li>Good physical fitness with the ability to lift and carry luggage safely.</li><li>Professional appearance and grooming in accordance with hotel standards.</li><li>Excellent interpersonal and communication skills with a friendly and approachable demeanor</li><li>Strong customer service orientation and enthusiasm for hospitality</li><li>Physical fitness to handle luggage and stand for extended periods</li><li>Flexibility to work various shifts, including weekends and holidays</li><li>Knowledge of Doha, Qatar, and its attractions is an advantage</li><li>Ability to work effectively in a dynamic, multicultural team environment</li><li>Keen attention to detail and a well-groomed appearance</li><li>Problem-solving skills to handle guest concerns efficiently and empathetically</li><li>Adaptability to work in a fast-paced environment while maintaining a prof</li><li>Previous experience in hospitality is preferred</li></ul>

Additional Information<br><br>Job Number 26106918<br><br>Job Category Rooms & Guest Services Operations<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>時代を超越した魅力と先駆的な精神を兼ね備えたセントレジスホテル＆リゾートは、世界各地の一等地に50以上のラグジュアリーホテルとリゾートを展開し、極上の体験をお届けすることに尽力しています。20世紀初頭にジョン・ジェイコブ・アスター4世がニューヨークにセントレジスホテルを開業して以来、すべてのお客様一人ひとりに妥協のないきめ細やかな最高級のサービスを提供することに尽力しています。これを完璧に実現するのが、洗練されたクラシックなスタイルとモダンな感性を兼ね備えたホスピタリティあふれるチームと、シグネチャーサービスであるバトラーサービスです。ぜひセントレジスの採用情報をご覧ください。セントレジスの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。

Airswift are a Global Manpower Provider specialising in the Energy, Infrastructure & IT sectors. Present in more than 70 countries around the world, our reach, and capabilities in the markets we service is unparalleled in the industry.<br><br>We are working with a national operator to source a Management System Analyst. This is a long-term contract role working on a residential basis. Please see details below.<br><br>Title: Management System Analyst<br><br>Start Date: ASAP (typically within 1 month notice)<br><br>Location: Qatar Onshore / Doha HQ<br><br>Working Schedule: 5 days per week / 8-10 hours per day or as per project requirements.<br><br>Experience Required<br><br>Key Job Accountabilities<br><br> Assist client’s Sr. QHSE management system analyst in setting up annual HSE objectives; monitor and provide needed support for realization of HSE objectives. Review and implementations of permit requirements for materials warehouse, ensure to provide appropriate qualifications training for all work permit applicants. Incidents/Near miss /Unsafe acts/conditions reporting. Safety alert /lesson learnt Acts as focal point for department SMART objectives, assist to management, review, and set the achievable target and get department management approval. Materials warehouse & office inspections for all locations i.e Dukhan, Mesaieed & RLC etc. Participations in operations site HSE inspections, reporting, tracking & follow-up for closures. Planning and organising department HSE tours. Department Risk register preparations, review and updates Legal Obligations Registers (LORs) preparations, review and updates Preparations of department training matrix and periodic review for new requirements Safety campaign i.e heat stress management, chemical handling, hot work, height work, lifting operations etc.), Life-Saving Rules (Poster/Banners) Chemical Handling, Storage & Transportations Inspection of chemical storage & handling facilities, implementing safe measures for chemical transportations. Implement MSDS and safe work process & procedures at warehouse, COSHH training. Transportations & Storage construction materials Implementing safe measures for during lifting for storage & transportations of materials. Implementing client approved plan for all heavy lifts Environment Monitoring, Co-ordinate to conduct environment monitoring i.e. Noise, co2 emission, illumination level etc. Waste management, Waste storage, segregation (Haz./Non Haz), & handling, Vendors/contractors coordination’s for waste management for disposal as per law. Assist client’s Sr. QHSE management system analyst in carrying out corrective actions against internal and external HSE audit findings. HSE Plan /Procedures/Method Statements preparing, review and implement. Site HSE Audit, Organising & conducting, preparations of reports, tracking and follow-up for closures. Fire & Safety, Periodic inspection of firefighting system, Co-ordinations with TPI vendors for periodic inspection/testing/calibrations. Review and assess the HSE documents related to contracts.<br><br>Qualifications<br><br>--Minimum Requirements--<br><br> Bachelor’s Degree in Engineering with Diploma in Industrial Safety or equivalent from recognized body & NEBOSH Certificate.<br><br>Knowledge and Key Skills<br><br> 10 years of experience in in supply chain/ warehouse/ material handling including Oil & Gas sector. Experience in planning, conducting, and reporting QHSE Audits and Inspections. Skills and experience in analysis and reporting of HSE data.<br><br>If you would like to be considered for the position, please apply direct to this advertisement with your CV with contact details.

Airswift are a Global Manpower Provider specialising in the Energy, Infrastructure & IT sectors. Present in more than 70 countries around the world, our reach, and capabilities in the markets we service is unparalleled in the industry.<br><br>We are working with a national operator to source a Management System Analyst. This is a long-term contract role working on a residential basis. Please see details below.<br><br>Title: Management System Analyst<br><br>Start Date: ASAP (typically within 1 month notice)<br><br>Location: Qatar Onshore / Doha HQ<br><br>Working Schedule: 5 days per week / 8-10 hours per day or as per project requirements.<br><br>Experience Required<br><br>Key Job Accountabilities<br><br> Assist client’s Sr. QHSE management system analyst in setting up annual HSE objectives; monitor and provide needed support for realization of HSE objectives. Review and implementations of permit requirements for materials warehouse, ensure to provide appropriate qualifications training for all work permit applicants. Incidents/Near miss /Unsafe acts/conditions reporting. Safety alert /lesson learnt Acts as focal point for department SMART objectives, assist to management, review, and set the achievable target and get department management approval. Materials warehouse & office inspections for all locations i.e Dukhan, Mesaieed & RLC etc. Participations in operations site HSE inspections, reporting, tracking & follow-up for closures. Planning and organising department HSE tours. Department Risk register preparations, review and updates Legal Obligations Registers (LORs) preparations, review and updates Preparations of department training matrix and periodic review for new requirements Safety campaign i.e heat stress management, chemical handling, hot work, height work, lifting operations etc.), Life-Saving Rules (Poster/Banners) Chemical Handling, Storage & Transportations Inspection of chemical storage & handling facilities, implementing safe measures for chemical transportations. Implement MSDS and safe work process & procedures at warehouse, COSHH training. Transportations & Storage construction materials Implementing safe measures for during lifting for storage & transportations of materials. Implementing client approved plan for all heavy lifts Environment Monitoring, Co-ordinate to conduct environment monitoring i.e. Noise, co2 emission, illumination level etc. Waste management, Waste storage, segregation (Haz./Non Haz), & handling, Vendors/contractors coordination’s for waste management for disposal as per law. Assist client’s Sr. QHSE management system analyst in carrying out corrective actions against internal and external HSE audit findings. HSE Plan /Procedures/Method Statements preparing, review and implement. Site HSE Audit, Organising & conducting, preparations of reports, tracking and follow-up for closures. Fire & Safety, Periodic inspection of firefighting system, Co-ordinations with TPI vendors for periodic inspection/testing/calibrations. Review and assess the HSE documents related to contracts.<br><br>Qualifications<br><br>--Minimum Requirements--<br><br> Bachelor’s Degree in Engineering with Diploma in Industrial Safety or equivalent from recognized body & NEBOSH Certificate.<br><br>Knowledge and Key Skills<br><br> 10 years of experience in in supply chain/ warehouse/ material handling including Oil & Gas sector. Experience in planning, conducting, and reporting QHSE Audits and Inspections. Skills and experience in analysis and reporting of HSE data.<br><br>If you would like to be considered for the position, please apply direct to this advertisement with your CV with contact details.

Job Title : Senior Executive – Commercial Location : Doha, Qatar | Full-Time<br>Summary Al Jazeera Media Network are looking for a Senior Executive to join the Commercial department and play a central role in growing the Network's advertising and sponsorship revenue. You will manage and grow relationships with brands and media agencies across the region and internationally, develop sponsorship propositions around the Network's flagship programming and digital properties, and convert briefs into well-structured, deliverable commercial deals. This is a role for a commercially sharp operator who understands both sides of the table: how agencies plan, brief, and buy, and how a premium media owner packages, prices, and delivers. You will work across linear television, digital and social platforms, and branded content, in close coordination with marketing, distribution, and editorial stakeholders.<br>Key Responsibilities<br>Revenue ownership: Generate and grow advertising and sponsorship revenue across the Network's portfolio of channels, digital platforms, and flagship programs, working toward agreed quarterly and annual targets Agency & client relationships: Build and maintain senior relationships with media agencies, trading desks, and direct clients; serve as a trusted point of contact for briefs, RFPs, and upfront/annual negotiations Sponsorship development: Develop compelling sponsorship packages and integrated partnership propositions — spanning broadcast sponsorship, digital and social extensions, and branded content — and present them persuasively to clients and agencies Proposals & pricing: Respond to briefs with tailored, insight-led proposals; build pricing and rate-card recommendations using audience data, CPM benchmarks, and platform analytics Campaign delivery: Manage campaigns end-to-end: deal memorialization, asset delivery, sponsorship implementation, performance reporting, and post-campaign analysis for renewals Cross-functional collaboration: Coordinate with marketing, digital commercial, distribution, and editorial teams to ensure commercial partnerships are deliverable and consistent with the Network's editorial standards and brand guidelines Market intelligence: Track competitor activity, agency movements, and regional/global advertising trends; feed market intelligence into commercial strategy, packaging, and pricing decisions Pipeline & reporting: Maintain accurate pipeline records and revenue forecasts; report regularly on pipeline health, win rates, and revenue performance<br>Experience Required 6–10 years of experience in media sales, sponsorship, or commercial partnerships, with time spent at a broadcaster, publisher, or major digital platform Media agency experience (planning, buying, investment, or partnerships) or a demonstrable track record of selling to and negotiating with agencies at a senior level Proven success structuring and closing sponsorship deals — broadcast, digital, or event-based — from proposition development through to delivery Strong grasp of media trading fundamentals: CPM-based pricing, audience measurement, programmatic vs. direct sales, and cross-platform packaging Excellent presentation and negotiation skills, with the ability to engage credibly with senior client and agency stakeholders Fluency in English; Bachelor's degree in business, marketing, media, or a related field Arabic language fluency and experience in MENA media markets Experience with branded content, news or current affairs environments, and the brand-safety considerations they involve Familiarity with You Tube and social platform monetization, addressable/CTV advertising, and digital campaign analytics Existing relationships with major agency holding groups and regional independents

Job Title : Senior Executive – Commercial Location : Doha, Qatar | Full-Time<br>Summary Al Jazeera Media Network are looking for a Senior Executive to join the Commercial department and play a central role in growing the Network's advertising and sponsorship revenue. You will manage and grow relationships with brands and media agencies across the region and internationally, develop sponsorship propositions around the Network's flagship programming and digital properties, and convert briefs into well-structured, deliverable commercial deals. This is a role for a commercially sharp operator who understands both sides of the table: how agencies plan, brief, and buy, and how a premium media owner packages, prices, and delivers. You will work across linear television, digital and social platforms, and branded content, in close coordination with marketing, distribution, and editorial stakeholders.<br>Key Responsibilities<br>Revenue ownership: Generate and grow advertising and sponsorship revenue across the Network's portfolio of channels, digital platforms, and flagship programs, working toward agreed quarterly and annual targets Agency & client relationships: Build and maintain senior relationships with media agencies, trading desks, and direct clients; serve as a trusted point of contact for briefs, RFPs, and upfront/annual negotiations Sponsorship development: Develop compelling sponsorship packages and integrated partnership propositions — spanning broadcast sponsorship, digital and social extensions, and branded content — and present them persuasively to clients and agencies Proposals & pricing: Respond to briefs with tailored, insight-led proposals; build pricing and rate-card recommendations using audience data, CPM benchmarks, and platform analytics Campaign delivery: Manage campaigns end-to-end: deal memorialization, asset delivery, sponsorship implementation, performance reporting, and post-campaign analysis for renewals Cross-functional collaboration: Coordinate with marketing, digital commercial, distribution, and editorial teams to ensure commercial partnerships are deliverable and consistent with the Network's editorial standards and brand guidelines Market intelligence: Track competitor activity, agency movements, and regional/global advertising trends; feed market intelligence into commercial strategy, packaging, and pricing decisions Pipeline & reporting: Maintain accurate pipeline records and revenue forecasts; report regularly on pipeline health, win rates, and revenue performance<br>Experience Required 6–10 years of experience in media sales, sponsorship, or commercial partnerships, with time spent at a broadcaster, publisher, or major digital platform Media agency experience (planning, buying, investment, or partnerships) or a demonstrable track record of selling to and negotiating with agencies at a senior level Proven success structuring and closing sponsorship deals — broadcast, digital, or event-based — from proposition development through to delivery Strong grasp of media trading fundamentals: CPM-based pricing, audience measurement, programmatic vs. direct sales, and cross-platform packaging Excellent presentation and negotiation skills, with the ability to engage credibly with senior client and agency stakeholders Fluency in English; Bachelor's degree in business, marketing, media, or a related field Arabic language fluency and experience in MENA media markets Experience with branded content, news or current affairs environments, and the brand-safety considerations they involve Familiarity with You Tube and social platform monetization, addressable/CTV advertising, and digital campaign analytics Existing relationships with major agency holding groups and regional independents

Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at City Centre Rotana, Doha<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-<br><br> Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork

Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at City Centre Rotana, Doha<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-<br><br> Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><br>Department:</strong> Engineering / Maintenance<br><br><strong><br>Reports To:</strong> Chief Engineer / Facilities Manager<br><br><strong><br>FLSA Status:</strong> Non-Exempt<br><br><strong>Position Summary</strong><br>The Hotel Carpenter is responsible for constructing, installing, renovating, and repairing wooden structures, furniture, and fixtures throughout the hotel property. This role ensures that guest rooms, public areas, back-of-house spaces, and structural elements are maintained to the highest standards of safety, functionality, and aesthetics, directly impacting the guest experience.<br><br><br><strong>Key Responsibilities</strong><ul><li><strong>Routine Maintenance &amp; Repairs:</strong> Repair broken furniture, doors, windows, cabinetry, drywall, and wooden flooring in guest rooms and public areas.<br></li><li><strong>Installation &amp; Construction:</strong> Build and install new shelving, cabinets, drywall, trim, molding, and framework as required for hotel renovations or upgrades.<br></li><li><strong>Hardware Maintenance:</strong> Repair and replace door locks, hinges, closers, handles, and automatic door mechanisms.<br></li><li><strong>Preventative Maintenance (PM):</strong> Participate in the hotel’s PM program, systematically inspecting guest rooms and public spaces to identify and fix structural or cosmetic woodwork issues before they affect guests.<br></li><li><strong>Event &amp; Banquet Support:</strong> Assist the events team by building, modifying, or repairing stages, props, partitions, and specialized signage for conferences and banquets.<br></li><li><strong>Safety &amp; Compliance:</strong> Ensure all work complies with local building codes, fire regulations, and occupational safety standards (OSHA). Maintain a clean, organized, and safe workshop environment.</li></ul> </div>

Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at Sedra Arjaan by Rotana in Doha, Qatar.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-<br><br> Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><p>Job Description How your day looks like: Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases Maintains a high profile within trade and professional associates dealing with their market area/segment(s) Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area As directed, compile and input market intelligence information to the Sales Information Management system Develop and maintain knowledge of market trends, competition and customers Actively promote and produce sales leads for other sister hotels and for in house sales staff Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas. Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients Meets deadlines for assigned tasks Establishes and maintain files on major active accounts within their marketing area/segment(s) Establishes and maintains effective employee relations Performs related duties and special projects as assigned Maintains punctuality and good timekeeping and appearance Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas Preparation and completion of timesheets, Rota s, holiday schedules, in line with business needs, as and when required Preparation and completion of Purchase Orders as and when required Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management Prepare correspondence to customers, internal booking reports and file maintenance Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required Work with other departments within the hotel to provide quality service to customers Attend local trade shows, community events and industry meetings</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication</li><li>Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts</li><li>Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases</li><li>Maintains a high profile within trade and professional associates dealing with their market area/segment(s)</li><li>Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community</li><li>Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans</li><li>Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan</li><li>Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction</li><li>Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis</li><li>Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan</li><li>When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility</li><li>Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area</li><li>As directed, compile and input market intelligence information to the Sales Information Management system</li><li>Develop and maintain knowledge of market trends, competition and customers</li><li>Actively promote and produce sales leads for other sister hotels and for in house sales staff</li><li>Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.</li><li>Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients</li><li>Meets deadlines for assigned tasks</li><li>Establishes and maintain files on major active accounts within their marketing area/segment(s)</li><li>Establishes and maintains effective employee relations</li><li>Performs related duties and special projects as assigned</li><li>Maintains punctuality and good timekeeping and appearance</li><li>Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas</li><li>Preparation and completion of timesheets, Rota s, holiday schedules, in line with business needs, as and when required</li><li>Preparation and completion of Purchase Orders as and when required</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management</li><li>Prepare correspondence to customers, internal booking reports and file maintenance</li><li>Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required</li><li>Work with other departments within the hotel to provide quality service to customers</li><li>Attend local trade shows, community events and industry meetings</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 5 years experience in the culinary as Sous Chef (Mexican)<br>and<br>• 4-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Schedules events, programs, and activities, as well as the work of others.<br>• Monitors the inflow of ordered materials and the maintenance of current materials.<br>• Conducts china, glass and silver inventories.<br>• Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.<br>• Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.<br>• Investigates reports and follows-up on employee accidents.<br>• Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each).<br>• Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.<br>• Enforces proper cleaning routines for serviceware, equipment, floors, etc.<br>• Enforces proper use and cleaning of all dish room machinery.<br>• Ensures all food holding and transport equipment is in working order.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>Leading Kitchen Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures and maintains the productivity level of employees.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>• Strives to improve service performance.<br>• Solicits employee feedback.<br>• Understands the impact of department's operation on the overall property financial goals and objectives.<br>Ensuring Exceptional Customer Service<br>• Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Recruits, interviews, selects, hires, and promotes employees in the organization.<br>• Trains employees in safety procedures.<br>• Provides feedback to individuals based on observation of service behaviors.<br>• Reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Ensures property policies are administered fairly and consistently.<br>• Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage.<br>• Participates in employee progressive discipline procedures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <div>Job Description</div> <br> <p>We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front Office department, you will be responsible for delivering exceptional guest experiences from arrival to departure. The ideal candidate will have strong communication skills, a guest-focused attitude, and the ability to handle multiple tasks while maintaining high service standards.</p> <ul> <li>Welcome guests with a warm, professional greeting and assist with check-in and check-out procedures.</li> <li>Handle room assignments, key issuance, and update guest preferences accurately in the PMS.</li> <li>Assist guests with inquiries, special requests, and hotel information to ensure a comfortable stay.</li> <li>Coordinate with Housekeeping and Engineering to ensure room readiness, maintenance follow-ups, and guest requests are completed promptly.</li> <li>Upsell room categories and promote hotel services to maximize revenue.</li> <li>Manage incoming calls, messages, and guest requests in a timely and courteous manner.</li> <li>Coordinate with Concierge, Reservations, and other hotel departments to ensure smooth operations.</li> <li>Provide accurate information regarding hotel facilities, dining options, transportation, and nearby attractions.</li> <li>Handle guest feedback and concerns professionally, offering solutions or escalating issues to the Duty Manager when necessary.</li> <li>Follow up with guests on special requests, complaints, and service recovery actions.</li> <li>Process guest payments, room charges, deposits, and refunds accurately.</li> <li>Maintain proper documentation, reports, and shift handover notes.</li> <li>Ensure the lobby and front desk area remain clean, organized, and presentable at all times.</li> <li>Adhere to hotel security, safety, and confidentiality protocols.</li> <li>Verify guest identification, maintain visitor logs, and follow standard front-office procedures.</li> <li>Follow brand standards and service guidelines at all times.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Previous experience as a Guest Service Agent, Front Desk Agent, or in a hotel customer service role.</li> <li>Strong communication and interpersonal skills with a guest-first attitude.</li> <li>Proficiency in hotel PMS (e.g., Opera/Fidelio) is highly preferred.</li> <li>Good computer skills; proficiency in Microsoft Office applications.</li> <li>Fluency in English; Arabic or other languages are an advantage.</li> <li>Ability to multitask, stay calm under pressure, and work in a fast-paced hotel environment.</li> <li>Professional appearance, grooming, and positive attitude.</li> <li>Strong problem-solving skills and attention to detail.</li> <li>High school diploma or equivalent; hospitality-related qualifications are preferred.</li> <li>Willingness to work shifts, weekends, and public holidays.</li> </ul> <br> <div><br></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The Marketing Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred<br>OR<br>• 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.<br>• Luxury Hospitality Background<br>• Marriott Experience Preferred<br>CORE WORK ACTIVITIES<br>Hotel Marketing and Advertising<br>• Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.<br>• Partners with Operations, Food &amp; Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.<br>• Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.<br>• Manages F&amp;B media schedules and verifies prompt settlement of accounts.<br>• Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups<br>• Executes email marketing, and display advertising.<br>• Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.<br>• Verifies all advertising for the hotel in digital channels is in alignment with brand voice.<br>Social Media Content Management<br>• Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).<br>• Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.<br>• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.<br>Public Relations and Visual Asset Management<br>• Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.<br>• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.<br>• Manages assigned accounts as per the media account management system.<br>• Writes and distributes all press releases for property events, promotions, and outlets.<br>• Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.<br>• Supports pull through of impactful PR strategy &amp; activities to drive quality press coverage through media engagement, in alignment with communications objectives.<br>• Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.<br>• Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).<br>• Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.<br>• Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.<br>• Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.<br>• Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.<br>Direct Marketing and Collateral Development&nbsp;<br>• Coordinates and executes Hotel and F&amp;B printed materials.<br>• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.<br>• Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.<br>• Promotes collection of competitors collateral and publicity on a monthly basis.<br>• Manages the execution of F&amp;B direct marketing activities.<br>• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).<br>General<br>• Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.<br>• Helps with the publication of hotel’s newsletter(s).<br>• Supports communications duties and functions as deemed necessary.<br>• Assists in the liaison and execution of joint F&amp;B promotions.<br>• Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.<br>• Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.<br>• Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.<br>• Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.<br>• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Job Description<br><br>We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>This position is based at City Centre Rotana Doha.<br><br>As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as-<br><br> Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc. Show complete product knowledge, understand rate structure and apply rate management Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor Promote and maintain good public relations and endeavors to maximize business Maintain an accurate room status at all times Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English and Arabic, while additional language skills are an asset.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies-<br><br>Understanding the job<br><br>Teamwork<br><br>Taking Responsibility<br><br>Recognising Differences<br><br>Adaptability<br><br>Customer Focus

<p>Front Desk Agent is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Forbes standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.</p><p>Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski, Leading Quality Assurance (LQA) standards and Forbes Standards. Ensure that LQA results are above 85%.</p><p>Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers.</p><p>Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice. Handle all front office cashiers transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float.</p><p>Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.</p><p>Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.</p><p>Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities. Possess a working knowledge of the room reservation procedures. Maintain the neatness of his/her working area.</p><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p>

Additional Information<br><br>Job Number 26107848<br><br>Job Category Management Development Programs/Interns<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey!<br><br>To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!<br><br>Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?<br><br>marriotthotelinternship<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.