Program Officer Jobs in Qatar

We are seeking a highly professional and customer-focused Retail Relations & Administrative Coordinator to support stakeholder engagement, retail partner relations, and administrative operations. The ideal candidate will possess a strong marketing background, excellent communication skills, and proven experience in retail relations, customer engagement, or similar functions. This role requires a proactive individual capable of maintaining strong relationships with retail partners while providing efficient administrative and secretarial support within a fast-paced project environment.<br>Key Responsibilities Retail Relations & Customer Engagement Build and maintain positive relationships with retail tenants, partners, and stakeholders. Act as the primary point of contact for retail-related inquiries and communications. Coordinate with retail partners to ensure smooth day-to-day operations and issue resolution. Support customer engagement initiatives, promotional campaigns, and marketing activities. Gather feedback from retailers and customers and provide recommendations for service improvements. Assist in organizing events, activities, and retail engagement programs. Prepare reports, presentations, and updates related to retail operations and stakeholder engagement.<br>Administrative & Secretarial Support Provide comprehensive administrative and secretarial support to management and project teams. Manage calendars, appointments, meetings, and travel arrangements as required. Prepare correspondence, meeting minutes, reports, and official documents. Maintain accurate records, filing systems, and project documentation. Coordinate internal and external communications professionally and efficiently. Handle confidential information with discretion and professionalism. Support procurement, logistics, and general office administration activities when required.<br>Coordination & Stakeholder Management Liaise with internal departments, contractors, consultants, and external stakeholders. Ensure timely follow-up on action items, requests, and project deliverables. Support management in coordinating activities across multiple teams and stakeholders. Contribute to maintaining a professional image and high standard of customer service.<br>Requirements Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field. Minimum 3 years of experience in secretarial, administrative, retail relations, customer engagement, or similar roles. Strong marketing background with experience supporting customer-focused initiatives. Prior experience working on large-scale projects in Qatar and/or multinational organizations is essential. Excellent communication, interpersonal, and stakeholder management skills. Fluent in Arabic and English (written and spoken). Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). Professional appearance, positive attitude, and customer-oriented approach. Ability to work independently and manage multiple priorities effectively. Valid Qatar Resident Permit (RP). Available for immediate joining.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Objective</b></p><p>To facilitate all external and internal legal communications and administrative processes, ensuring efficient support for the AFH and its subsidiaries. The role is pivotal in maintaining compliance, supporting legal transactions, and enabling smooth operations across the organization. &nbsp;</p><p><br></p><p><b>Key Duties and Responsibilities</b></p><p><b>Core Tasks</b></p><ul><li><b>Corporate Document Management:</b></li><li><b> </b>Amend and update corporate documents (Commercial Registration, Trade License, Articles of Association) and ensure timely renewals and approvals<b>. &nbsp;</b></li><li><b>Government Liaison:</b></li><li><b> </b>Serve as the primary contact with ministries and public authorities to submit applications and petitions, resolve transaction errors, process approvals, and maintain compliance.&nbsp;</li><li><b>Promotions Support:</b></li><li><b> </b>Apply for promotions, advertisement approvals, and other regulatory requirements for company subsidiaries, following up with ministries until completion<b>.</b></li><li><b>Lease and Contract Administration:</b></li><li><b> </b>Register and renew lease contracts for subsidiaries, liaise with the municipality, and resolve registration issues<b>. &nbsp;</b></li><li><b>Document Attestation:</b></li><li><b> </b>Coordinate attestation of legal documents (SPA, POA, AOA, GAM, etc.) at relevant ministries<b>. &nbsp;</b></li><li><b>Industrial Land Contract Management:</b></li><li><b> </b>Oversee applications and renewals for industrial land contracts, ensuring completion with municipal authorities<b>. &nbsp;</b></li><li><b>Legal Complaints and Settlements:</b></li><li><b> </b>File criminal complaints (e.g., bounced cheques) online, follow up at police stations, and collect settlement cheques at Public Prosecution<b>. &nbsp;</b></li><li><b>Periodic Reporting:</b></li><li><b> </b>Prepare and submit regular reports, attend meetings, and handle recurring administrative/legal tasks as required by department needs.</li></ul><p><b>Additional Duties</b></p><ul><li><b>Support the Legal Department in compiling and updating civil defense certificates, title deeds, and other regulatory documents.</b></li><li><b>Assist in the amendment of company names and related documentation, coordinating with internal stakeholders and external authorities.</b></li></ul><p><b> </b></p><p><b>Skills and Competencies</b></p><ul><li><b>Problem-solving abilities</b></li><li><b>Coordination, follow-up, planning, and organizational skills</b></li><li><b>Creativity, innovation, and analytical thinking</b></li><li><b>Strong communication and teamwork</b></li><li><b>Ability to operate under pressure and manage time effectively</b></li><li><b>Computer literacy (MS Office, legal/administrative software)</b></li></ul><p><b>Knowledge of relevant laws and &nbsp;</b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Skills and Competencies</b></p><ul><li><b>Problem-solving abilities</b></li><li><b>Coordination, follow-up, planning, and organizational skills</b></li><li><b>Creativity, innovation, and analytical thinking</b></li><li><b>Strong communication and teamwork</b></li><li><b>Ability to operate under pressure and manage time effectively</b></li><li><b>Computer literacy (MS Office, legal/administrative software)</b></li></ul><p><b>Knowledge of relevant laws and Communication Channels</b></p><ul><li><b>Internal:</b></li><li><b> Regular interaction with all company subsidiaries&nbsp;and other internal stakeholders for legal and administrative matters.</b></li><li><b>External:</b></li><li><b> Liaison with external law firms, ministries, public authorities, and vendors for document processing, approvals, and legal matters.</b></li></ul><p><b> &nbsp;</b></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About Accenture</p><br><br><p>In a world of constant change, Accenture helps organizations continuously reinvent themselves through technology, data, AI, and human ingenuity. We combine deep industry expertise with leading capabilities across ERP, cloud, data, AI, engineering, and operations to help clients build resilient digital cores that drive growth, innovation, and long-term competitive advantage.</p><br><br><p>At the heart of every successful reinvention is a strong <b>Digital Core</b>—the technology foundation that connects enterprise processes, data, applications, and capabilities to enable business agility and sustainable value creation.</p><br><br><br><p>Role Overview</p><br><br><p>As a <b>Digital Core Sales Capture Lead</b>, you will be responsible for originating, shaping, and closing large-scale Digital Core transformation opportunities across enterprise clients. You will lead strategic sales pursuits focused on helping organizations modernize and transform their core business platforms through ERP, enterprise applications, cloud, data, AI, intelligent operations, and industry-specific digital solutions.</p><br><br><p>You will work closely with C-suite executives and senior business leaders to define transformation agendas, develop compelling business cases, and position Accenture as the strategic partner of choice for large-scale business and technology transformation programs.</p><br><br><p>This role combines strategic sales, executive relationship management, solution shaping, alliance collaboration, and commercial leadership to drive significant growth across Accenture's Digital Core business.</p><br><br><p>Key Responsibilities</p><br><br><p>Sales Capture &amp; Pursuit Leadership</p><br><br><ul><li><p>Lead end-to-end sales capture activities for strategic Digital Core transformation opportunities.</p><br><br></li><li><p>Develop pursuit strategies, win themes, competitive positioning, and account growth plans.</p><br><br></li><li><p>Shape and drive large, complex pursuits from opportunity identification through deal closure.</p><br><br></li><li><p>Orchestrate cross-functional teams spanning Consulting, Technology, Industry, Operations, Data &amp; AI, and Ecosystem Partners.</p><br><br></li><li><p>Lead executive presentations, proposal defenses, client workshops, and commercial negotiations.</p><br><br></li></ul><p>Digital Core Opportunity Development</p><br><br><ul><li><p>Originate new opportunities focused on enterprise transformation and digital reinvention.</p><br><br></li><li><p>Help clients modernize and optimize core business functions across Finance, Supply Chain, Procurement, Manufacturing, Human Capital, Customer Experience, and Operations.</p><br><br></li><li><p>Position integrated Digital Core transformation programs that leverage ERP, cloud, data, AI, and intelligent automation capabilities.</p><br><br></li><li><p>Drive large-scale transformation discussions that connect technology investments to business outcomes.</p><br><br></li></ul><p>Executive Client Engagement</p><br><br><ul><li><p>Establish trusted advisor relationships with CIOs, CTOs, CFOs, COOs, Chief Transformation Officers, and business leaders.</p><br><br></li><li><p>Lead strategic discussions around enterprise modernization, operating model transformation, and digital reinvention.</p><br><br></li><li><p>Facilitate executive workshops to define transformation priorities, target operating models, and business value realization objectives.</p><br><br></li><li><p>Position Accenture as a long-term strategic partner for enterprise transformation.</p><br><br></li></ul><p>Solution Shaping &amp; Value Proposition Development</p><br><br><ul><li><p>Shape end-to-end Digital Core transformation solutions tailored to client business objectives.</p><br><br></li><li><p>Collaborate with subject matter experts across:</p><br><br><ul><li><p>SAP</p><br><br></li><li><p>Oracle</p><br><br></li><li><p>Microsoft Business Applications</p><br><br></li><li><p>Industry Platforms</p><br><br></li><li><p>Data &amp; AI</p><br><br></li><li><p>Cloud Transformation</p><br><br></li><li><p>Intelligent Operations</p><br><br></li><li><p>Engineering &amp; Manufacturing Platforms</p><br><br></li></ul></li><li><p>Develop compelling business cases demonstrating operational efficiency, growth acceleration, innovation, and cost optimization.</p><br><br></li><li><p>Align solutions to measurable business outcomes and value realization targets.</p><br><br></li></ul><p>Commercial Leadership</p><br><br><ul><li><p>Lead pricing strategy, commercial structuring, contract negotiations, and risk management.</p><br><br></li><li><p>Develop business cases and financial models supporting complex transformation programs.</p><br><br></li><li><p>Ensure compliance with Accenture governance, financial objectives, and commercial standards.</p><br><br></li><li><p>Drive pursuits to successful closure while balancing client value, delivery feasibility, and profitability objectives.</p><br><br></li></ul><p>Ecosystem &amp; Alliance Collaboration</p><br><br><ul><li><p>Partner with leading technology ecosystem providers including SAP, Oracle, Microsoft, Salesforce, ServiceNow, AWS, Google Cloud, and other strategic partners.</p><br><br></li><li><p>Leverage alliance investments, joint go-to-market programs, and innovation initiatives to strengthen client value propositions.</p><br><br></li><li><p>Build and maintain executive-level relationships across partner organizations.</p><br><br></li><li><p>Drive co-sell opportunities and ecosystem-led growth initiatives.</p><br><br></li></ul><p>Business Development &amp; Pipeline Growth</p><br><br><ul><li><p>Build and maintain a strong pipeline of qualified Digital Core opportunities across target industries.</p><br><br></li><li><p>Partner with account teams to identify strategic growth opportunities within key accounts.</p><br><br></li><li><p>Support industry campaigns, thought leadership initiatives, and Digital Core go-to-market programs.</p><br><br></li><li><p>Contribute to market development strategies aligned with Accenture's Digital Core growth priorities.</p><br><br></li></ul><p>Leadership &amp; Collaboration</p><br><br><ul><li><p>Lead multidisciplinary pursuit teams across local, regional, and global organizations.</p><br><br></li><li><p>Mentor and coach junior capture managers and business development professionals.</p><br><br></li><li><p>Foster a culture of innovation, collaboration, and client value creation.</p><br><br></li><li><p>Support capability development and sales excellence across the Digital Core practice.</p><br><br></li></ul><br><br><br> </div>

Job Summary<br>The Executive Director will provide strategic and operational leadership for a portfolio of large-scale construction and real estate developments, including high-rise towers, luxury hotels, mixed-use developments, commercial assets, and landmark projects. The role is responsible for driving project delivery, business growth, operational excellence, profitability, and stakeholder satisfaction while ensuring projects are completed safely, on time, within budget, and to the highest quality standards. This role aligns with responsibilities found in internal Executive Director profiles focused on large-scale capital project execution and organisational leadership.<br>Key Responsibilities Strategic Leadership Develop and execute business strategies aligned with corporate objectives. Lead and oversee a portfolio of high-rise, hospitality, residential, commercial, and mixed-use developments. Support business expansion, investment opportunities, and market growth initiatives across the Middle East. Drive organisational performance, operational efficiency, and sustainable growth.<br>Project & Development Management Provide executive oversight for all phases of project delivery from concept and design through construction and handover. Ensure projects are delivered safely, on schedule, within approved budgets, and in compliance with quality standards. Monitor project performance, risk exposure, and financial objectives. Oversee master planning, design management, procurement, construction, commissioning, and stakeholder coordination.<br>Commercial & Financial Management Lead budgeting, forecasting, cost control, and financial governance for major developments. Review and approve key contracts, procurement strategies, and commercial agreements. Identify value engineering opportunities and maximise project profitability. Ensure strong financial controls and reporting mechanisms are maintained.<br>Stakeholder Management Build and maintain relationships with investors, clients, government authorities, consultants, contractors, and operators. Represent the organisation in executive meetings, negotiations, and strategic partnerships. Ensure effective communication and alignment between all project stakeholders.<br>Leadership & Governance Lead, mentor, and develop multidisciplinary teams across project, commercial, technical, and operational functions. Establish strong governance frameworks, project controls, and reporting systems. Promote a culture of safety, quality, integrity, and accountability.<br>Qualifications Bachelor's Degree in Civil Engineering, Construction Management, Architecture, or related discipline. Master's Degree (MBA or equivalent) is highly desirable. Professional certifications such as PMP, MRICS, CIOB, UPDA, or equivalent will be an advantage.<br>Experience Minimum 20+ years of experience within construction, real estate development, or infrastructure sectors. Minimum 10 years in a senior leadership role (Executive Director, Operations Director, Development Director, Project Director, COO, or equivalent). Proven experience delivering mega projects including:High-Rise Towers Luxury Hotels & Hospitality Developments Mixed-Use Developments Commercial & Residential Complexes Large-Scale GCC Projects Strong Middle East/GCC experience is mandatory.<br>Key Competencies Strategic Planning & Execution Executive Leadership Real Estate Development Project & Programme Management Financial & Commercial Acumen Contract Management Risk Management Stakeholder Management Team Leadership & Talent Development Negotiation & Decision-Making Governance & Compliance Business Development

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and manage all Health, Safety, and Environmental activities for large-scale villa construction projects in Doha, Qatar. The role is responsible for implementing HSE strategies, ensuring compliance with local regulations and international standards, minimizing workplace risks, and driving a strong safety culture across multiple project sites. Develop, implement, and monitor HSE policies, procedures, and programs across villa construction projects. Ensure full compliance with Qatar HSE regulations, project specifications, and international standards. Conduct risk assessments, hazard identification studies, and implement preventive control measures. Lead site safety inspections, audits, and compliance reviews. Monitor contractor and subcontractor adherence to safety standards and procedures. Maintain HSE documentation, reports, records, and compliance dashboards. Coordinate with project managers, consultants, clients, and regulatory authorities on HSE matters. Ensure emergency response procedures and crisis management plans are established and regularly tested. Drive continuous improvement initiatives and promote a proactive safety culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree/Diploma in Engineering, Safety Management, Environmental Science, or related discipline. Professional certifications such as NEBOSH, IOSH, OSHA, or equivalent are preferred./ IGC/LEAD AUDITOR 45001 15 to 20 years of experience in HSE management within construction projects. Minimum 5 years of experience managing villa/residential construction projects in GCC/Middle East.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span >Key Responsibilities:</span></div><div><span >1.<span > </span>Strategic HR Planning: Develop and implement HR strategies and initiatives that align with the overall business goals, including workforce planning, talent management, and succession planning.</span></div><div><span >2.<span > </span>Recruitment &amp; Onboarding: Manage the end-to-end recruitment process, from job analysis and advertising to interviewing, selection, and onboarding of new employees.</span></div><div><span >3.<span > </span>Employee Relations: Address employee concerns, mediate disputes, manage disciplinary actions, and foster a healthy and positive work environment.</span></div><div><span >4.<span > </span>Performance Management: Design and oversee performance appraisal systems, provide guidance on performance improvement plans, and support employee development.</span></div><div><span >5.<span > </span>Compensation &amp; Benefits: Administer and manage compensation structures, payroll, and employee benefits programs (e.g., health insurance, retirement plans) to ensure competitiveness and fairness.</span></div><div><span >6.<span > </span>Training &amp; Development: Identify training needs, plan and implement employee training programs, and promote continuous learning and skill development.</span></div><div><span >7.<span > </span>Policy Development &amp; Compliance: Develop, update, and enforce HR policies and procedures, ensuring compliance with local labor laws, regulations, and industry best practices (e.g., Qatari Labor Law in Doha).</span></div><div><span >8.<span > </span>HR Administration: Maintain accurate HR records, manage HR information systems, and provide HR metrics and reports to support decision-making.</span></div><div><span >9.<span > </span>Culture &amp; Engagement: Promote corporate values, shape a positive company culture, and implement initiatives to enhance employee engagement and retention.</span></div><div><span ><br></span></div><div><span >Key Skills:</span></div><div><span >•<span > </span>Leadership &amp; Management: Strong leadership abilities to guide the HR team and influence employees and management at all levels.</span></div><div><span >•<span > </span>Communication &amp; Interpersonal Skills: Excellent verbal, written, and active listening skills to build rapport, negotiate, and resolve conflicts effectively.</span></div><div><span >•<span > </span>HR Expertise: In-depth knowledge of HR principles, practices, and relevant employment laws (especially those applicable in Qatar, given the current location).</span></div><div><span >•<span > </span>Problem-Solving &amp; Decision-Making: Strong analytical and critical thinking skills to address complex HR issues and make sound decisions.</span></div><div><span >•<span > </span>Strategic Thinking: Ability to connect HR initiatives to broader business objectives and contribute to organizational success.</span></div><div><span >•<span > </span>Discretion &amp; Confidentiality: Uphold the highest level of confidentiality and integrity when handling sensitive employee information.</span></div><div><span >•<span > </span>Organizational &amp; Time Management: Excellent organizational skills to manage multiple priorities and deadlines.</span></div><div><span >•<span > </span>HR Technology Proficiency: Familiarity with HR software and systems (HRIS).</span></div><div><span ><br></span></div><div><span >Qualifications</span></div><div><span >1.<span > </span>Bachelor or Master’s in business administration or related</span></div><div><span >2.<span > </span>Minimum 7+ Years experience in the relevant field</span></div><div><span >3.<span > </span>Candidates should be locally available in Qatar.</span></div><div><span >4.<span > </span>NOC must be available</span></div><div><span >5.<span > </span>Candidates with retail or luxury retail experience preferred.&nbsp;</span></div></div></section>

About Wafir Wafir is Qatar's first supervised digital savings-circle (ROSCA) platform, operated by Ajyal Fintech Solutions LLC, registered in the Qatar Financial Centre and operating under the Qatar Central Bank regulatory sandbox. Wafir formalizes a large informal savings market with segregated escrow accounts, e KYC, behavioral credit scoring, and full regulatory reporting.<br>Purpose of the Role Manage member identity verification and e KYC onboarding as Wafir scales its savings circles. The role ensures each applicant’s documents are complete, accurately reviewed, and audit-ready before progressing through eligibility and approval, allowing onboarding capacity to grow without compromising compliance or member quality. This involves reaching out to the users and helping every step of the way.<br>Key Responsibilities Manage member e KYC applications from submission to completion, including document review, identity verification, data validation, screening checks and profile updates, within Wafir’s defined service-level targets. Act as the first point of contact for onboarding-related enquiries, guiding members through the application process and clearly explaining document, verification and resubmission requirements. Follow up proactively with members whose applications are incomplete, rejected or require additional information, using the approved communication channels and maintaining a professional, supportive customer experience. Assist members in resolving common onboarding and technical issues, while coordinating more complex cases with the technology, operations or compliance teams. Review multiple applications and customer enquiries simultaneously, prioritising urgent, ageing and high-risk cases without compromising accuracy or service quality. Maintain complete and audit-ready onboarding records, including review notes, member communications, resubmission history, decisions and supporting documentation. Support onboarding quality-assurance reviews, file sampling and the implementation of corrective actions where documentation or processing gaps are identified. Monitor and report onboarding volumes, completion rates, turnaround times, resubmissions, customer issues and operational bottlenecks, highlighting recurring problems and opportunities to improve the member journey. Support other customer-service and operational activities when required, particularly during periods of increased applications, new circle launches or member communication campaigns.<br>Candidate Profile1–3 years of experience in KYC, customer onboarding, customer operations or compliance support within a bank, exchange house, financial institution or fintech company. Strong interpersonal and customer-service skills, with the ability to communicate clearly, patiently and professionally with members from different backgrounds. High attention to detail, with the ability to identify inconsistencies, incomplete information and potential risks without compromising processing speed. Able to multitask effectively and manage a high volume of applications, customer enquiries and follow-up cases while meeting service-level targets. Strong organisational and time-management skills, with the ability to prioritise urgent, ageing and higher-risk cases. Collaborative and dependable, with the ability to work closely with compliance, operations, technology and customer-service teams. Bilingual Arabic and English is strongly preferred, with good written and verbal communication skills in both languages.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Primary Purpose of the Job</strong><br><p>To carry out safe/efficient export of Crude oil from Halul Terminal and provide specialist Marine Support /advise to other QatarEnergy departments and Joint Ventures to achieve their short, medium and long-term business plans.</p><br><p>To monitor and control the Marine activities within the QatarEnergy Offshore Fields near Halul and within Halul Harbour ensuring compliance to Offshore Marine Regulations and International Marine Regulations including, but not limited to, the Collision Regulations, MARPOL, ISM codes, ISGOTT and safe working practices.</p><br> <br><strong>Required Experience and Skills</strong><br><p>• &nbsp; &nbsp;Previous recognized pilotage experience.<br>• &nbsp; &nbsp;A sound in depth knowledge of various National and International Maritime Regulations and Legislations.<br>• &nbsp; &nbsp;Experience sufficient to acquire a Class I Certificate of Competence (minimum 10 years) together with experience in Oil and gas operations.<br>• &nbsp; &nbsp;The Marine field encompasses a multitude of disciplines and therefore experience in other marine operations besides tankers is desirable. Examples of other desirable experience are:- General cargo, Heavy Lift Vessels etc., Rig moving, Chartering, Offshore Oil Operations, Marine Inspection and Investigation, Marine Consultancy.</p><br> <br><strong>Educational Qualifications</strong><br><p>• &nbsp; &nbsp;Unlimited Foreign Going Class I (Ship Masters) Certificate of Competency issued by or equivalent to United Kingdom Department of Transport together with HND or equivalent in Nautical Sciences with D.C.E (Petroleum) endorsement.<br>• &nbsp; &nbsp;Updated knowledge of Shipping Business and Maritime law, Advanced Navigational systems, International Chamber of Shipping and Oil Companies International Maritime Forum Recommendations and ISGOTT.<br></p><br> </div>

We are seeking a highly professional and customer-focused Retail Relations & Administrative Coordinator to support stakeholder engagement, retail partner relations, and administrative operations. The ideal candidate will possess a strong marketing background, excellent communication skills, and proven experience in retail relations, customer engagement, or similar functions. This role requires a proactive individual capable of maintaining strong relationships with retail partners while providing efficient administrative and secretarial support within a fast-paced project environment.<br> <br>Key Responsibilities<br> Build and maintain positive relationships with retail tenants, partners, and stakeholders.<br> Act as the primary point of contact for retail-related inquiries and communications.<br> Coordinate with retail partners to ensure smooth day-to-day operations and issue resolution.<br> Support customer engagement initiatives, promotional campaigns, and marketing activities.<br> Gather feedback from retailers and customers and provide recommendations for service improvements.<br> Assist in organizing events, activations, and retail engagement programs.<br> Prepare reports, presentations, and updates related to retail operations and stakeholder engagement.<br> Provide comprehensive administrative and secretarial support to management and project teams.<br> Manage calendars, appointments, meetings, and travel arrangements as required.<br> Prepare correspondence, meeting minutes, reports, and official documents.<br> Maintain accurate records, filing systems, and project documentation.<br> Coordinate internal and external communications professionally and efficiently.<br> Handle confidential information with discretion and professionalism.<br> Support procurement, logistics, and general office administration activities when required.<br> Liaise with internal departments, contractors, consultants, and external stakeholders.<br> Ensure timely follow-up on action items, requests, and project deliverables.<br> Support management in coordinating activities across multiple teams and stakeholders.<br> Contribute to maintaining a professional image and high standard of customer service.<br><br><br><br>Requirements<br><br>Requirements<br> Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field.<br> Minimum 3 years of experience in secretarial, administrative, retail relations, customer engagement, or similar roles.<br> Strong marketing background with experience supporting customer-focused initiatives.<br> Prior experience working on large-scale projects in Qatar and/or multinational organizations is essential.<br> Excellent communication, interpersonal, and stakeholder management skills.<br> Fluent in Arabic and English (written and spoken).<br> Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook).<br> Professional appearance, positive attitude, and customer-oriented approach.<br> Ability to work independently and manage multiple priorities effectively.<br> Valid Qatar Resident Permit (RP).<br><br>Skills: Requirements<br>• Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field. <br>• Minimum 3 years of experience in secretarial, administrative, retail relations, customer engagement, or similar roles. <br>• Strong marketing background with experience supporting customer-focused initiatives. <br>• Prior experience working on large-scale projects in Qatar and/or multinational organizations is essential. <br>• Excellent communication, interpersonal, and stakeholder management skills. <br>• Fluent in Arabic and English (written and spoken). <br>• Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). <br>• Professional appearance, positive attitude, and customer-oriented approach. <br>• Ability to work independently and manage multiple priorities effectively. <br>• Valid Qatar Resident Permit (RP).

We are seeking a highly professional and customer-focused Retail Relations & Administrative Coordinator to support stakeholder engagement, retail partner relations, and administrative operations. The ideal candidate will possess a strong marketing background, excellent communication skills, and proven experience in retail relations, customer engagement, or similar functions. This role requires a proactive individual capable of maintaining strong relationships with retail partners while providing efficient administrative and secretarial support within a fast-paced project environment.<br> <br>Key Responsibilities<br> Build and maintain positive relationships with retail tenants, partners, and stakeholders.<br> Act as the primary point of contact for retail-related inquiries and communications.<br> Coordinate with retail partners to ensure smooth day-to-day operations and issue resolution.<br> Support customer engagement initiatives, promotional campaigns, and marketing activities.<br> Gather feedback from retailers and customers and provide recommendations for service improvements.<br> Assist in organizing events, activations, and retail engagement programs.<br> Prepare reports, presentations, and updates related to retail operations and stakeholder engagement.<br> Provide comprehensive administrative and secretarial support to management and project teams.<br> Manage calendars, appointments, meetings, and travel arrangements as required.<br> Prepare correspondence, meeting minutes, reports, and official documents.<br> Maintain accurate records, filing systems, and project documentation.<br> Coordinate internal and external communications professionally and efficiently.<br> Handle confidential information with discretion and professionalism.<br> Support procurement, logistics, and general office administration activities when required.<br> Liaise with internal departments, contractors, consultants, and external stakeholders.<br> Ensure timely follow-up on action items, requests, and project deliverables.<br> Support management in coordinating activities across multiple teams and stakeholders.<br> Contribute to maintaining a professional image and high standard of customer service.<br><br><br><br>Requirements<br><br>Requirements<br> Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field.<br> Minimum 3 years of experience in secretarial, administrative, retail relations, customer engagement, or similar roles.<br> Strong marketing background with experience supporting customer-focused initiatives.<br> Prior experience working on large-scale projects in Qatar and/or multinational organizations is essential.<br> Excellent communication, interpersonal, and stakeholder management skills.<br> Fluent in Arabic and English (written and spoken).<br> Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook).<br> Professional appearance, positive attitude, and customer-oriented approach.<br> Ability to work independently and manage multiple priorities effectively.<br> Valid Qatar Resident Permit (RP).<br><br>Skills: Requirements<br>• Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field. <br>• Minimum 3 years of experience in secretarial, administrative, retail relations, customer engagement, or similar roles. <br>• Strong marketing background with experience supporting customer-focused initiatives. <br>• Prior experience working on large-scale projects in Qatar and/or multinational organizations is essential. <br>• Excellent communication, interpersonal, and stakeholder management skills. <br>• Fluent in Arabic and English (written and spoken). <br>• Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). <br>• Professional appearance, positive attitude, and customer-oriented approach. <br>• Ability to work independently and manage multiple priorities effectively. <br>• Valid Qatar Resident Permit (RP).

Job Summary<br><br>To perform day-to-day internal auditing of CBQ internal controls and business practices by providing inputs to and participation in all phases (planning, execution, reporting and closure) of assignments in order to safeguard CBQ internal controls through the implementation of proper internal audit programs.<br><br>Key Accountabilities<br><br>Audit Plans and Programs<br><br>Provide inputs on the implementation of audit plans in order to assess the level of adherence to CBQ’s policies and procedures and identify risks and appropriate tools to control them. Plan the execution of a professional auditing service and internal control risk assessment within CBQ to identify risks and adherence to internal control guidelines.<br><br>Audit Execution and Follow Up<br><br>Conduct interviews with the audited business functions to identify and understand all aspects of internal controls, procedures, policies and practices. Perform audit assignments on various functions and activities of the bank to identify areas of risk and assess the reliability of internal control measures as well as ensure adherence to CBQ’s policies and procedures, so that operational efficiency and protection is maximized. Conduct investigations and detect any possible fraudulent activities proactively or reactively to ensure that any suspected fraudulent activities are identified, rectified and appropriate course of action is taken against any fraudulent activities in a timely and cost-effective manner. Review audit results with Business Units and liaison with Risk and Legal to coordinate on identified audit observations and actions when necessary in order to reduce risks and vulnerabilities. Regularly follow up with the different business units / functions in order to have maximum adherence to the audit recommendations.<br><br>Advice<br><br>Provide informed and independent opinions to the audited parties, heads of audit on compliance with internal policies and guidelines for appropriate action. Create awareness and apprise all stakeholders with the new legislation, trends and other audit related issues on issues that might affect bank’s effectiveness and vulnerability for appropriate action and decision making.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Other Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Statements and Reports<br><br>Prepare audit reports and analysis for appropriate follow up and action on audit results and findings. Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Key Interactions<br><br>Internal<br><br>Corporate/ Retail/ Private Banking Support functions Legal and Risk team<br><br>External<br><br>External Auditors Auditors from other organizations IT service vendors<br><br>Competencies<br><br>Communication Computer Skills Customer Service Integrity/Ethics Interpersonal Skills Leadership Negotiation Skills Risk Management Strategic Thinking/Management Teamwork <br><br>Skills<br><br>Corporate Audits Extensive knowledge of the banking sector in Qatar and the region Internal Audit Controls <br><br>Education<br><br>Bachelor degree in Business/Finance or equivalent

Job Summary<br><br>To perform day-to-day internal auditing of CBQ internal controls and business practices by providing inputs to and participation in all phases (planning, execution, reporting and closure) of assignments in order to safeguard CBQ internal controls through the implementation of proper internal audit programs.<br><br>Key Accountabilities<br><br>Audit Plans and Programs<br><br>Provide inputs on the implementation of audit plans in order to assess the level of adherence to CBQ’s policies and procedures and identify risks and appropriate tools to control them. Plan the execution of a professional auditing service and internal control risk assessment within CBQ to identify risks and adherence to internal control guidelines.<br><br>Audit Execution and Follow Up<br><br>Conduct interviews with the audited business functions to identify and understand all aspects of internal controls, procedures, policies and practices. Perform audit assignments on various functions and activities of the bank to identify areas of risk and assess the reliability of internal control measures as well as ensure adherence to CBQ’s policies and procedures, so that operational efficiency and protection is maximized. Conduct investigations and detect any possible fraudulent activities proactively or reactively to ensure that any suspected fraudulent activities are identified, rectified and appropriate course of action is taken against any fraudulent activities in a timely and cost-effective manner. Review audit results with Business Units and liaison with Risk and Legal to coordinate on identified audit observations and actions when necessary in order to reduce risks and vulnerabilities. Regularly follow up with the different business units / functions in order to have maximum adherence to the audit recommendations.<br><br>Advice<br><br>Provide informed and independent opinions to the audited parties, heads of audit on compliance with internal policies and guidelines for appropriate action. Create awareness and apprise all stakeholders with the new legislation, trends and other audit related issues on issues that might affect bank’s effectiveness and vulnerability for appropriate action and decision making.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Other Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Statements and Reports<br><br>Prepare audit reports and analysis for appropriate follow up and action on audit results and findings. Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Key Interactions<br><br>Internal<br><br>Corporate/ Retail/ Private Banking Support functions Legal and Risk team<br><br>External<br><br>External Auditors Auditors from other organizations IT service vendors<br><br>Competencies<br><br>Communication Computer Skills Customer Service Integrity/Ethics Interpersonal Skills Leadership Negotiation Skills Risk Management Strategic Thinking/Management Teamwork <br><br>Skills<br><br>Corporate Audits Extensive knowledge of the banking sector in Qatar and the region Internal Audit Controls <br><br>Education<br><br>Bachelor degree in Business/Finance or equivalent

Job Summary<br><br>To perform day-to-day internal auditing of CBQ internal controls and business practices by providing inputs to and participation in all phases (planning, execution, reporting and closure) of assignments in order to safeguard CBQ internal controls through the implementation of proper internal audit programs.<br><br>Key Accountabilities<br><br>Audit Plans and Programs<br><br>Provide inputs on the implementation of audit plans in order to assess the level of adherence to CBQ’s policies and procedures and identify risks and appropriate tools to control them. Plan the execution of a professional auditing service and internal control risk assessment within CBQ to identify risks and adherence to internal control guidelines.<br><br>Audit Execution and Follow Up<br><br>Conduct interviews with the audited business functions to identify and understand all aspects of internal controls, procedures, policies and practices. Perform audit assignments on various functions and activities of the bank to identify areas of risk and assess the reliability of internal control measures as well as ensure adherence to CBQ’s policies and procedures, so that operational efficiency and protection is maximized. Conduct investigations and detect any possible fraudulent activities proactively or reactively to ensure that any suspected fraudulent activities are identified, rectified and appropriate course of action is taken against any fraudulent activities in a timely and cost-effective manner. Review audit results with Business Units and liaison with Risk and Legal to coordinate on identified audit observations and actions when necessary in order to reduce risks and vulnerabilities. Regularly follow up with the different business units / functions in order to have maximum adherence to the audit recommendations.<br><br>Advice<br><br>Provide informed and independent opinions to the audited parties, heads of audit on compliance with internal policies and guidelines for appropriate action. Create awareness and apprise all stakeholders with the new legislation, trends and other audit related issues on issues that might affect bank’s effectiveness and vulnerability for appropriate action and decision making.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Other Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Statements and Reports<br><br>Prepare audit reports and analysis for appropriate follow up and action on audit results and findings. Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Key Interactions<br><br>Internal<br><br>Corporate/ Retail/ Private Banking Support functions Legal and Risk team<br><br>External<br><br>External Auditors Auditors from other organizations IT service vendors<br><br>Competencies<br><br>Communication Computer Skills Customer Service Integrity/Ethics Interpersonal Skills Leadership Negotiation Skills Risk Management Strategic Thinking/Management Teamwork <br><br>Skills<br><br>Corporate Audits Extensive knowledge of the banking sector in Qatar and the region Internal Audit Controls <br><br>Education<br><br>Bachelor degree in Business/Finance or equivalent

Job Summary<br><br>To perform day-to-day internal auditing of CBQ internal controls and business practices by providing inputs to and participation in all phases (planning, execution, reporting and closure) of assignments in order to safeguard CBQ internal controls through the implementation of proper internal audit programs.<br><br>Key Accountabilities<br><br>Audit Plans and Programs<br><br>Provide inputs on the implementation of audit plans in order to assess the level of adherence to CBQ’s policies and procedures and identify risks and appropriate tools to control them. Plan the execution of a professional auditing service and internal control risk assessment within CBQ to identify risks and adherence to internal control guidelines.<br><br>Audit Execution and Follow Up<br><br>Conduct interviews with the audited business functions to identify and understand all aspects of internal controls, procedures, policies and practices. Perform audit assignments on various functions and activities of the bank to identify areas of risk and assess the reliability of internal control measures as well as ensure adherence to CBQ’s policies and procedures, so that operational efficiency and protection is maximized. Conduct investigations and detect any possible fraudulent activities proactively or reactively to ensure that any suspected fraudulent activities are identified, rectified and appropriate course of action is taken against any fraudulent activities in a timely and cost-effective manner. Review audit results with Business Units and liaison with Risk and Legal to coordinate on identified audit observations and actions when necessary in order to reduce risks and vulnerabilities. Regularly follow up with the different business units / functions in order to have maximum adherence to the audit recommendations.<br><br>Advice<br><br>Provide informed and independent opinions to the audited parties, heads of audit on compliance with internal policies and guidelines for appropriate action. Create awareness and apprise all stakeholders with the new legislation, trends and other audit related issues on issues that might affect bank’s effectiveness and vulnerability for appropriate action and decision making.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Other Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Statements and Reports<br><br>Prepare audit reports and analysis for appropriate follow up and action on audit results and findings. Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Key Interactions<br><br>Internal<br><br>Corporate/ Retail/ Private Banking Support functions Legal and Risk team<br><br>External<br><br>External Auditors Auditors from other organizations IT service vendors<br><br>Competencies<br><br>Communication Computer Skills Customer Service Integrity/Ethics Interpersonal Skills Leadership Negotiation Skills Risk Management Strategic Thinking/Management Teamwork <br><br>Skills<br><br>Corporate Audits Extensive knowledge of the banking sector in Qatar and the region Internal Audit Controls <br><br>Education<br><br>Bachelor degree in Business/Finance or equivalent

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and manage the daily operations, ensuring all outdoor areas are maintained to luxury hospitality standards. Develop and implement preventive maintenance schedules for gardens, lawns, trees, shrubs, flower beds, and green spaces. Supervise, train, motivate, and evaluate the landscaping team to ensure high performance and productivity. Plan seasonal planting programs, floral displays, and landscape enhancements that align with the property's standards. Monitor the health of plants, trees, and turf, implementing pest and disease control measures when required. Manage irrigation systems to ensure efficient water usage and optimal landscape health. Coordinate landscaping projects, renovations, and beautification initiatives with internal departments and external contractors. Conduct routine inspections of outdoor areas, identifying improvement opportunities and ensuring corrective actions are completed promptly. Prepare and manage departmental budgets, monitor expenses, and optimize resource utilization. Procure landscaping materials, plants, fertilizers, equipment, and supplies while maintaining inventory levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Horticulture, Landscape Management, Agriculture, Environmental Science, or a related field. Minimum 6-8 years of landscaping or horticulture experience, with at least 2 years in a leadership role within a luxury hotel, resort, theme park, or large commercial property. Strong knowledge of horticulture, irrigation systems, turf management, pest control, and landscape maintenance. Experience managing large and multiple outdoor facilities. Knowledge of landscaping equipment operation and preventive maintenance. Strong planning, organizational, and project management skills. Budget management and cost control experience. Excellent leadership, communication, and interpersonal skills. Ability to work flexible hours based on operational requirements.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and manage the daily operations, ensuring all outdoor areas are maintained to luxury hospitality standards. Develop and implement preventive maintenance schedules for gardens, lawns, trees, shrubs, flower beds, and green spaces. Supervise, train, motivate, and evaluate the landscaping team to ensure high performance and productivity. Plan seasonal planting programs, floral displays, and landscape enhancements that align with the property's standards. Monitor the health of plants, trees, and turf, implementing pest and disease control measures when required. Manage irrigation systems to ensure efficient water usage and optimal landscape health. Coordinate landscaping projects, renovations, and beautification initiatives with internal departments and external contractors. Conduct routine inspections of outdoor areas, identifying improvement opportunities and ensuring corrective actions are completed promptly. Prepare and manage departmental budgets, monitor expenses, and optimize resource utilization. Procure landscaping materials, plants, fertilizers, equipment, and supplies while maintaining inventory levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Horticulture, Landscape Management, Agriculture, Environmental Science, or a related field.</li><li>Minimum 6-8 years of landscaping or horticulture experience, with at least 2 years in a leadership role within a luxury hotel, resort, theme park, or large commercial property.</li><li>Strong knowledge of horticulture, irrigation systems, turf management, pest control, and landscape maintenance.</li><li>Experience managing large and multiple outdoor facilities.</li><li>Knowledge of landscaping equipment operation and preventive maintenance.</li><li>Strong planning, organizational, and project management skills.</li><li>Budget management and cost control experience.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Ability to work flexible hours based on operational requirements.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides mobile, roving, and static unarmed community order support services. Duties include roving (foot), mobile (vehicle), and static patrols. Role includes providing first response; recording incidents; and providing specialized unarmed community order support (COS) services and unarmed protection/safety services. Work responsibilities include performing static, dismounted (foot), and mounted (vehicle) community order patrols to maintain order, protect personnel and resources, and respond to calls for service.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High School Diploma</li><li>Minimum 3 years security or law enforcement/military experience.</li><li>Be at least 21 years of age.</li><li>Be a U.S. citizen.</li><li>Be able to speak, read, write, and understand the English language.</li><li>Be able to pass the medical and physical requirements outlined in the contract.</li><li>Meet all standards as required by the contract.</li><li>Have a clean driving record with a valid driver s license.</li><li>Must possess Active Secret Security Clearance</li><li>Must pass pre-deployment requirements including drug test, medical, 52 hours of training, and a psychological exam.</li><li>Must be able to pass a physical fitness test (PFT)</li><li>Excellent computer, interpersonal, oral and written communication skills required.</li><li>Computer skills include a working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook</li><li>Employees must be willing and able to perform job requirements in this environment, as well as deploying to Qatar for extended periods.</li><li>Work schedules are typically six (6) days per week and twelve (12) hours per day.</li><li>Work is performed in shifts and may include day or night shift.</li><li>Employees must be able to lift, carry and/or wear forty (40) pounds of personal protective equipment (PPE) for extended periods of time and be capable of running during emergencies without putting oneself or others at risk.</li><li>All staff must maintain physical, medical, and dental requirements for duration of deployment.</li></ul><p></p></section>

<p>Responsible for driving corporate business revenue in the hotel by securing new accounts, retaining and growing existing corporate clients. Develop and execute a proactive corporate sales strategy aligned with the hotel s overall revenue and marketing plan. Identify, target and prospect new corporate accounts and establish relationships. Working closely with internal departments to ensure delivery of service standards and maximising profitability. Attend industry events, trade shows, road-shows, client visits, site inspections to promote the hotel and secure business. Maintain a robust sales pipeline of qualified leads; manage follow-up, proposals, negotiations and contract closures. Monitor market trends, competitor activities, demand spikes and identify new opportunity segments. Develop and nurture relationships with existing corporate clients, ensuring repeat business and account growth. Deliver regular account reviews, forecasting, and check-in meetings with key stakeholders. Work closely with Revenue Management to optimise pricing, packaging and yield strategies for corporate business. Create and submit proposals, contracts, amendments; ensure all bookings are properly documented and turned over to operations. Ensure accurate and timely reporting of sales activities, pipeline status, forecasts, monthly/quarterly results to senior management. Liaise with Marketing team to develop targeted campaigns, promotional offers, and sales collateral for the corporate segment. Work cross-functionally with F&amp;B and other departments to tailor offers to corporate clients. Represent the hotel externally (industry associations, corporate networking events) to raise visibility and brand in the market. Keep abreast of hospitality industry trends in the corporate sector developments and apply insights into strategy. Maintain professional presentation, high level of service orientation, and uphold the hotel s luxury brand standards.</p><p><strong>Desired Candidate Profile</strong></p><p>High school Diploma or University Degree Minimum 3-5 years of corporate sales experience in a luxury hotel Proficient in MS Office programs Excellent communication, negotiation and presentation skills to engage C-level clients and decision-makers. Strategic thinker with strong analytical skills, self-motivated, and able to operate in fast-paced luxury environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Some careers shine brighter than others.</strong></p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</p><br><br><br><p><strong>Some careers prize diversity more than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; INTERNAL</strong></p><br><br><p>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.</p><br><br><br><p>HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.</p><br><br><br><p>The role is primarily a customer facing role servicing Premier Banking customers. The job holder is required to provide excellent high standards of customer service as he/she would normally be the first point of contact while assisting Premier customers to complete their transactions</p><br><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Meeting customer expectations in terms of efficiency, accuracy, timeliness and professionalism of response either face to face, in written or at the telephone.</li><li>Effective use of tools and information to drive customer service delivery and IWPB performance</li><li>Help the customers with their basic banking requirements related to all bank products and services and achieve targets set for cross sell.</li><li>Process customer instructions as per target Productivity &amp; Quality standards</li><li>Adherence to Compliance &amp; regulatory requirements.</li><li>Strict adherence to SLA’s and procedures</li><li>Minimize all discrepancies on customer applications/documents</li><li>Support Premier Relationship Managers by managing administration of documentation for all assigned Premier customers</li><li>Identify potential Premier customers for referral and cross sales.</li></ul><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><ul><li>Proven ability in customer service and building customer relationships</li><li>Ability to identify customer needs and influence customers to take appropriate action to meet their needs</li><li>A broad knowledge of financial planning and defining customer needs is desirable</li><li>An understanding of the needs of the mass affluent customer segment in general</li><li>Am understanding of referral processes</li><li>An understanding of the Premier, Advance and Personal Banking Propositions</li><li>Excellent customer service skills</li><li>Strong verbal and written communication skills</li><li>Customer driven with a strong focus on quality of service</li><li>Proven ability in making lending decisions in accordance with bank policy and guidelines</li><li>A clear understanding of how value is created within the Premium segment, both for customers and the bank</li></ul><br><br><p><strong>You’ll achieve more at HSBC.</strong></p><br><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><br><br><p>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 234244 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Engineering <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-14</span></li></ul><br> <br> <br> <br> <br> <br> </div>