Program Officer Jobs in Qatar

Department: NUQ Journalism Program<br><br>Northwestern University in Qatar seeks an outstanding colleague for a full-time, open-rank faculty appointment in Journalistic Writing and Reporting, to be appointed in the Journalism and Strategic Communication Program. We welcome scholars with demonstrated experience in the production of professional journalism content across platforms and university-level journalism education, and with a robust record of journalistic production and/or research of their own. Preference is for candidates with a Ph. D. in a relevant field and with a research/publication record focusing on the Global South. Candidates are expected to have linguistic competence and field experience in their area of scholarship.<br><br>In addition to a demonstrated research record commensurate with rank, or a highly promising research trajectory for candidates with a recent PhD, applicants should show competence in working with global communities, a strong commitment to excellence in teaching and mentoring, and dedication to institutional service and shared governance. Candidates are expected to contribute to both undergraduate and future graduate education and program development. Teaching expectations include two courses per semester, which may include core disciplinary courses, elective courses that speak to their research field, as well as contribution to NU-Q’s broader curricular needs. This could include the required “Ways of Knowing” course, the Doha Seminar honors course, graduate seminars, executive education classes, or courses qualifying for our university’s growing number of interdisciplinary minors, such as Africana Studies, AI and Media Studies, Film and Design, Media and Politics, Middle East Studies, and Strategic Communication. There are also opportunities to collaborate with NU-Q’s Institute for Advanced Study of the Global South, Artificial Intelligence and Media Lab, and Media Majlis Museum.<br><br>NU-Q is a community of evidence-based storytellers in the Global South. We are a globally embedded institution, being one of three campuses (Chicago, Doha, Evanston) and twelve schools of Northwestern University, and one of several partner universities in the Qatar Foundation’s Education City in Doha, Qatar. Guided by core values of excellence, collaboration, community, and sustainability, our mission is to mentor and educate students to become creative, ethical, and impactful communicators across cultural and national boundaries. We are committed to excellence in research and teaching, a vibrant student life, and high-level undergraduate student research and media making, particularly on the Global South. Located at the confluence of continents, NU-Q is a diverse global community with approximately 500 students from around 60 countries.<br><br>NU-Q provides competitive compensation and benefits. The medium of instruction is English, but proficiency in Arabic or another regional language is an advantage at NU-Q. Candidates with experience in US higher education as well as in the Arab region are particularly encouraged to apply. Northwestern University in Qatar is an Equal Opportunity Employer.<br><br>Applications received by October 15, 2026, will receive the highest priority. The search will continue until the position is filled or the search closed.<br><br>Benefits<br><br>At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at Northwestern Benefits to learn more.<br><br>Please read ALL instructions and make preparations before proceeding to the application page:<br><br>Applications will only be accepted via online submission (see link below). Please prepare all documents in advance as Adobe PDF files, and please be sure all information is entered correctly and accurately (especially names and email addresses), as there will be no opportunity for online revision after your application has been submitted. Please also prepare a list of names and email addresses for your external academic references; your references will be contacted directly by the online system and invited to upload their letters on your behalf. All required fields in the application form are marked with an asterisk and must be filled before clicking the “Submit” button. Be aware that incomplete applications cannot be saved.<br><br>Applications accepted here: Apply for Job<br><br>Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .

Department: NUQ Journalism Program<br><br>Northwestern University in Qatar seeks an outstanding colleague for a full-time faculty position in Strategic Communication at the rank of assistant professor, to be appointed in the Journalism and Strategic Communication Program. We welcome scholars with an active research agenda examining emerging technologies, to possibly include AI, VR, or machine learning, and their applications to Strategic Communication. Candidates with industry experience, combined with a research trajectory based in the Global South, will receive priority consideration. Candidates are expected to have linguistic competence and field experience in their area of research.<br><br>In addition to a highly promising research trajectory emerging from a recent PhD, applicants should show competence in working with global communities, a strong commitment to excellence in teaching and mentoring, and dedication to institutional service and shared governance. Candidates are expected to contribute to both undergraduate and future graduate education and program development. Teaching expectations include two courses per semester, which may include core disciplinary courses, elective courses that speak to their research field, as well as contribution to NU-Q’s broader curricular needs. This could include the required “Ways of Knowing” course, the Doha Seminar honors course, graduate seminars, executive education classes, or courses qualifying for our university’s growing number of interdisciplinary minors, such as Africana Studies, AI and Media Studies, Film and Design, Media and Politics, Middle East Studies, and Strategic Communication. There are also opportunities to collaborate with NU-Q’s Institute for Advanced Study of the Global South, Artificial Intelligence and Media Lab, and Media Majlis Museum.<br><br>NU-Q is a community of evidence-based storytellers in the Global South. We are a globally embedded institution, one of three campuses (Chicago, Doha, Evanston) and twelve schools of Northwestern University, and one of several partner universities in Qatar Foundation’s Education City in Doha, Qatar. Guided by core values of excellence, collaboration, community, and sustainability, our mission is to educate students to become creative, ethical, and impactful communicators across cultural and national boundaries. We are committed to excellence in research and teaching, a vibrant student life, and high-level undergraduate student research and media making, particularly on the Global South. Located at the confluence of continents, NU-Q is a diverse global community with approximately 500 students from around 60 countries.<br><br>NU-Q provides competitive compensation and benefits. The medium of instruction is English, but proficiency in Arabic or another regional language is an advantage at NU-Q. Candidates with experience in US higher education as well as in the Arab region are particularly encouraged to apply. Northwestern University in Qatar is an Equal Opportunity Employer.<br><br>Applications received by October 15, 2026, will receive the highest priority. The search will continue until the position is filled or the search closed.<br><br>Benefits<br><br>At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at Northwestern Benefits to learn more.<br><br>Please read ALL instructions and make preparations before proceeding to the application page:<br><br>Applications will only be accepted via online submission (see link below). Please prepare all documents in advance as Adobe PDF files, and please be sure all information is entered correctly and accurately (especially names and email addresses), as there will be no opportunity for online revision after your application has been submitted. Please also prepare a list of names and email addresses for your external academic references; your references will be contacted directly by the online system and invited to upload their letters on your behalf. All required fields in the application form are marked with an asterisk and must be filled before clicking the “Submit” button. Be aware that incomplete applications cannot be saved.<br><br>Applications accepted here: Apply for Job<br><br>Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .

Edoxi Training Center is looking for an experienced and knowledgeable Part-Time HR Trainer to deliver CHRM (Certified Human Resources Manager) and CHRP (Certified Human Resources Professional) training programs. The ideal candidate should have strong practical experience in Human Resources, excellent training and facilitation skills, and in-depth knowledge of Qatar Labour Law and local HR practices. The trainer will be responsible for delivering engaging, practical, and industry-relevant sessions to HR professionals and aspiring HR practitioners. Key Responsibilities Deliver comprehensive CHRM and CHRP training programs. Develop and deliver structured, engaging, and practical training sessions. Explain HR concepts using real-world examples, case studies, and practical scenarios. Cover key HR functions including recruitment, employee relations, performance management, compensation and benefits, HR policies, and talent management. Provide practical guidance on Qatar Labour Law, employment regulations, and HR compliance requirements. Keep training content aligned with current Qatar labour regulations and workplace practices. Assess participant understanding through discussions, activities, assignments, and assessments. Provide constructive feedback and guidance to participants. Maintain a professional and interactive learning environment. Support participants with exam preparation and certification-related guidance where required. Requirements Minimum 5 years of professional experience in Human Resources. Proven experience as an HR Trainer, Facilitator, HR Consultant, or HR Professional. Strong knowledge and practical understanding of Qatar Labour Law and employment regulations. Experience delivering CHRM and/or CHRP training is highly preferred. Strong understanding of HR policies, procedures, and best practices. Excellent communication, presentation, and interpersonal skills. Ability to simplify complex HR and legal concepts for learners. Experience training working professionals is an advantage. Candidates currently based in Qatar are preferred. Preferred Qualifications Bachelor's or Master's degree in Human Resources, Business Administration, Management, or a related field. Relevant HR certifications such as CHRM, CHRP, SHRM, CIPD, or equivalent. Previous experience working in HR roles within Qatar or the GCC.

Additional Information<br><br>Job Number 26106832<br><br>Job Category Food and Beverage & Culinary<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: 4 to 6 years of related work experience.<br><br>Supervisory Experience: At least 2 years of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>艾美酒店以令人神往的旅游时代为灵感，以欧洲文化对享受精彩人生的经典追求呈现每一种文化。我们的宾客是心怀好奇、满蕴创意的大都会文化爱好者。他们期待每一次建立联系的机会，也喜欢放慢脚步细品当地风情。艾美酒店愿为宾客提供令人难忘的特色服务与体验，鼓舞他们 享受精彩人生。我们欢迎充满好奇、富有创意和酒店人才加入我们的团队。如果您喜欢与志同道合的宾客打交道，也渴望为它他们营造意想不到的体验，我们诚邀您与艾美酒店携手谱写未来的职业生涯。加入艾美酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航， 发挥个人价值，追求 人生目标，融入 卓越国际团队，展现 真我风采。

Additional Information<br><br>Job Number 26106832<br><br>Job Category Food and Beverage & Culinary<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: 4 to 6 years of related work experience.<br><br>Supervisory Experience: At least 2 years of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>艾美酒店以令人神往的旅遊時代為靈感，以歐洲文化對享受精彩人生的經典追求呈現每一種文化。我們的賓客是心懷好奇、滿蘊創意的大都會文化愛好者。他們期待每一次建立聯繫的機會，也喜歡放慢腳步細品當地風情。艾美酒店願為賓客提供令人難忘的特色服務與體驗，鼓舞他們享受精彩人生。我們歡迎充滿好奇、富有創意和飯店人才加入我們的團隊。如果您喜歡與志同道合的賓客打交道，也渴望為它他們營造意想不到的體驗，我們誠邀您與艾美酒店攜手譜寫未來的職業生涯。加入艾美酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程，發揮個人價值，追求 人生目標，加入 卓越國際團隊，展現 真我風采。

<br> <p> <br> </p> <p> <strong>Our Associate Experience:</strong> </p> <p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p> <ul> <li>A competitive salary and benefits package</li> <li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li> <li>A birthday day off (because your milestones matter!)</li> <li>Personalized development plans and continuous learning opportunities to support your career journey</li> </ul> <p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p> <p> <strong> <br> </strong> </p> <p> <strong>Your Role:</strong> </p> <p> <u>Essential Duties and Responsibilities</u> </p> <ul> <li>Managing smooth operation of Manor Club and Apartment Lounge with highest level of services.</li> <li>Maintaining healthy working environment to Manor associates and Lounge associates.</li> <li>Review performances of each team member and planning for carrier improvement</li> <li>Minimizing operational expenses</li> <li>Ensures the punctuality and appearance of all Manor Club/Apartment Lounge team members, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department s grooming standards. Standard Responsibilities</li> <li>Comply and adhere to the Rosewood company policies.</li> <li>Take on other tasks in addition to the ones stated, in a reasonable framework.</li> <li>Be a brand ambassador at all times and ensure brand integrity and clarity are always maintained.</li> <li>Model the company s culture, vision, mission, and core values at all times.</li> <li>Appear as a role model to Manor Club/Apartment Lounge department.</li> <li>Report any usual occurrences and any concerns to the Director Rooms.</li> <li>Display hospitality skills when dealing with guests and associates.</li> <li>Effective scheduling based on forecast business.</li> <li>Oversees and elaborate Standard Operating Procedures when needed.</li> <li>Recruitment and selection of all Manor Club/Apartment Lounge Team Members, following the guidelines when recruiting and use a competency-based approach to selecting employees.</li> <li>Conducts annual Performance Development Discussions with Manor Club team members, supports them in their professional development goals.</li> <li>Plans and implements effective training program for all Manor Club/Apartment Lounge team members in coordination with the Area Learning &amp; Development Manager.</li> <li>Creates and develops activities / activations for the Manor Club.</li> <li>Supports Departmental Trainers through on-going feedback and assistance at monthly meetings.</li> <li>Develops the skills and effectiveness of all Manor Club/Apartment Lounge team members through the appropriate training, coaching, and/or mentoring.</li> <li>Ensure the team is following the sustainability program in place.</li> <li>Prepares and posts monthly activity schedules.</li> <li>Encourages team members to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.</li> <li>Elaborate weekly schedules, approve vacations, etc.</li> <li>Ensure that Rosewood brand standards, LQA, FORBES, Sequence of service, product knowledge and all other departmental standards are implemented daily.</li> <li>Ensure the team has the necessary tools to execute their tasks up to standard.</li> <li>Conduct LQA and FORBES audits through GO Audits.</li> <li>Ensures that all Manor Club and Apartment Lounge team members deliver the promise and always provide exceptional Guest Services.</li> <li>Ensures that the team also provides excellent service to internal customers as appropriate.</li> <li>Greets and checks-in Notable guests and Long Stay guests.</li> <li>Ensures that all the team members are aware of current promotions, policies and other important information.</li> <li>Ensures that the team is familiar with the hotel s products and services.</li> <li>Implements guest recognition initiatives and maintains a relevant guest history database.</li> <li>Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.</li> <li>Maintains positive guest and colleague interactions with good working relationships.</li> <li>Personally and frequently verifies that guests are receiving the best possible experience during check-in and checkout.</li> <li>Inspects rooms of Notable guests to ensure full setup is organized.</li> <li>Spends time in the Manor Club Lounge and Apartment Lounge during the meal periods to ensure that both areas are managed well by the respective team and delivers the promise.</li> <li>Ensures that guest history records are accurately maintained, and all repeat guests are pre-registered.</li> <li>Conduct Hotel/Apartment Check In s and Check Out s according to Rosewood policies and SOP s.</li> <li>Maximizes team member productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.</li> <li>Ensures that Manor Club and Apartment Lounge operates with the lowest possible cost structure while also delivering on the promise to the guest, proactively managing costs.</li> <li>Ensures that hotel, company and local rules, policies and regulations relating to money handling are adhered to, including the timely and accurate reporting of information.</li> <li>Conduct monthly inventories such as Liquor inventory, Linen inventory, OS&amp;E, etc.</li> <li>Ensure all prices in the menu and POS are correct.</li> <li>Assure proper inventory levels of the Manor Club and Apartment Lounge department supplies.</li> <li>Ensure that all safety, sanitation, energy management, preventative maintenance and other standards are consistently met.</li> <li>Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related Manor Club and Apartment Lounge supplies and equipment.</li> <li>Create and submit PO s</li> <li>Prepare the Month end commentary report of the department.</li> <li>Ensures that all in-house news &amp; requirements are communicated to team members and implemented.</li> <li>Conducts monthly communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.</li> <li>Ensures the maintenance of the daily Logbook.</li> <li>Maintains and monitor SA (special attention) list is prepared according to hotel standards and guidelines.</li> <li>Ensures that daily calling is conducted at the beginning of every shift</li> </ul>

The Finance Specialist interfaces with PSO Finance department to provide accounting, time-keeping, payroll and banking support for the Site. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).<br><br>Principal Accountabilities<br><br>Prepares all telephone and utility bills for payment and reconciliation of charges to company and employee accounts. Maintain site Petty Cash fund in accordance with Program policies and procedures. Manages the timekeeping Deltek Costpoint (Time & Expense) for the Site. Provide Deltek Costpoint (Time & Expense) training for new hires. Prepares month end accruals reports. Prepares Operational Funds requests. Ensures that all transactions are assigned correct Charge Codes. Aduit Expense Reports for accuracy and obtain correct approvals for the payment and reimbursements. Prepares checks and wire transfers. Maintain Invoice Log and Invoice Log transfer. Prepares invoices and supporting documents for payment with the correct approvals. Maintains an auditable filing system for all documents. Provides Finance Reports as requested by the Site Manager and PSO Finance. Ensure accurate accounting in the payroll processes. Respond to vendors queries regarding outstanding payments. Coordinate with Supply and Purchasing departments regarding documents and payments clearance. Data input, reconciles and submits site Quicken Data Files along with supporting on weekly and monthly basis. Maintains, reconciles and submits Account Payable Vouchers for site Debit Purchase Cards. Performs utility and bank runs as and when required. Prepares and submits Distribution Correction Vouchers (DCV) for telecom services on a monthly basis. At the end of each pay period provides the updated WPS salary file to DIFZ Dubai and DI payroll for processing the salary. Confirm to PSO payroll office all local payment has been processed. Responsible for the security of cash and the company documents in safe, office equipment (OEL), Finance documents such as disbursement voucher of FIN department and the Finance Office, if an office that can be secured is allocated. Performs other duties as assigned. Works in normal office environment. <br><br>Minimum Requirements<br><br>Must have excellent organizational skills and be able to understand, speak, read and write English at an intermediate level. Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel and Word programs. Must possess a valid home country driver's license and ability to obtain host nation driver's license. High School diploma or equivalent required. Three years' experience in a professional accounting environment with experience in handling cash required. Light to moderate lifting as required carried out in an office environment. Ability to work overtime as needed and sometimes outside of standard hours. Ability to travel domestically and internationally. <br><br>Preferred Qualifications<br><br>Associates Degree in Finance or related discipline preferred.

OBJECTIVE/ PURPOSE OF THE JOB:<br><br><br><br>The E-commerce Customer Service & Order Fulfillment Executive is responsible for delivering an exceptional online customer experience throughout the complete order lifecycle. The role ensures accurate order processing, timely fulfillment, proactive customer communication, and efficient after-sales support while driving customer satisfaction, retention, and online sales. The position also supports revenue growth through cross-selling, upselling, performance reporting, and continuous process improvement.<br><br><br><br> Area of Focus:<br><br> Deliver exceptional customer service across all digital channels including phone, email, Whats App, and live chat. Respond promptly and professionally to customer inquiries. Handle customer complaints and resolve issues within agreed SLAs. Build long-term customer relationships through personalized service. Provide accurate information regarding products, availability, sizing, delivery timelines, returns and promotions. Maintain excellent customer satisfaction levels and service quality. Escalate complex issues to the E-commerce Manager when required. Ensure all customer interactions are documented accurately. Identify opportunities to recommend complementary products. Promote relevant campaigns and exclusive online services. Encourage customers to purchase additional products where appropriate. Support abandoned cart recovery initiatives. Assist in driving repeat purchases through personalized follow-ups. Promote loyalty program benefits and customer account registrations. Support concierge and assisted selling initiatives. Monitor new website orders and ensure timely processing. Coordinate with stores, warehouse, logistics and courier partners for order fulfillment. Allocate inventory and follow up on order picking and packing. Ensure all orders are shipped within agreed timelines. Monitor shipment status until successful delivery. Coordinate re-delivery attempts whenever required. Handle order modifications, cancellations and refund requests. Process exchanges and returns in accordance with company policies. Investigate failed deliveries and coordinate corrective actions. Monitor payment status and support payment-related inquiries. Ensure order accuracy and minimize fulfillment errors. Maintain daily order tracking reports Prepare daily operational reports including: Monitor customer service KPIs. Identify recurring customer issues and recommend improvements. Support sales reporting and campaign performance tracking. Maintain accurate records for management reporting. <br><br><br><br>Skills and Abilities:<br><br> 1-2 years of experience in E-commerce Customer Service or Order Fulfillment. Experience working on Shopify, Adobe Commerce (Magento), Salesforce Commerce or similar platforms. Experience using CRM or ticketing systems. Experience coordinating with logistics providers. Experience of handling customer complaints and order management. Excellent verbal and written communication. Strong customer service mindset. Excellent organizational skills. Strong attention to detail. Ability to multitask under pressure. Strong problem-solving skills. Excellent follow-up skills. Good analytical and reporting abilities. Strong Microsoft Excel skills. Experience using Microsoft Office. Knowledge of OMS and ERP systems is an advantage. Knowledge of shipping and fulfillment processes. Ability to work during weekends, holidays and peak campaigns when required. Fluent English and Arabic.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>AtkinsRealis is seeking a MEP Supervisor is responsible for supervising and coordinating Mechanical, Electrical, and Plumbing (MEP) installation, maintenance, and commissioning activities. The role ensures that all MEP works are executed according to project specifications, quality standards, safety regulations, and project schedules.</p><br>Your role<ul><li>Ability to lead a team and create plans for ongoing and upcoming projects.</li><li>Coordinate with other trades through periodical meetings.</li><li>Technically competent and ability to use engineering judgement independently to determine solutions.</li><li>Prepare early design concepts and assign mechanical spaces requirements, prepare design drawings and calculations.</li><li>Prepare Technical Reports and contractual documents of acceptable technical and presentational quality with minimum guidance.</li><li>Apply new ideas/digital idea to improve solutions and processes to improve efficiency.</li><li>Receive on the job technical training through performing tasks with minimum supervision.</li><li>Good knowledge of work procedures and ensure work adheres to procedures.</li><li>Responsible for completion of specifically assigned tasks to time and cost.</li><li>Able to work as reliable and pro-active member of the team, able to apply knowledge gained.</li><li>Able to work on several projects, and to communicate clearly with a range of people, including making presentations. Flexible and enthusiastic; team player.</li><li>Conversant with MS Office tools.</li><li>Experience of working on MENA projects is a must.</li><li>Review technical material submittals, shop drawings, contractor bids and specifications.</li><li>Supporting and mentoring, with the possibility of formal line management responsibilities.</li><li>Opportunity to present your project work at company meetings or at conferences.</li></ul><span>About you</span><ul><li><span>Must have 7 to 12 years of experience.&nbsp;</span></li><li><span>A sound understanding of mechanical engineering principles and their application in (HVAC, Plumbing, Fire Fighting) and pumping stations.</span></li><li><span>Experience in the production of design documentations and drawings including optioneering reports and specifications of mechanical systems.</span></li><li><span>Experience in producing design calculations of mechanical systems for (HVAC, Plumbing, Fire Fighting).</span></li><li><span>Familiar with working to design national and international codes as well as standards appropriate for (HVAC, Plumbing, Fire Fighting) industry.</span></li><li><span>Ability to produce hydraulic calculations for mechanical equipment, equipment datasheets/specifications and schedules.</span></li><li><span>He/she should be conversant with various (HVAC, Plumbing, Fire Fighting) mechanical equipment</span></li><li><span>Pipe and Duct sizing calculations, pump sizing calculations, tanks calculations, cooling loads calculations, static pressure calculations.</span></li><li><span>General Arrangement drawings for piping and mechanical equipment. Isometric drawings. P&amp;IDs, PFDs etc.</span></li><li><span>Software - AutoCAD, Revit, HAP, Elite are essential and should have working knowledge of 3D Models etc such as Navis works.</span></li></ul><span>Rewards &amp; benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li>Tax-free salary.</li><li>Life insurance coverage.</li><li>Medical insurance.</li><li>Annual leave balance.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Transportation &amp; housing allowances.</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, familycare, personal health, fitness, and nutrition.</li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Craft Labor / RPSS<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Clinical Nurse is responsible for competently providing safe and effective direct care. The Clinical Nurse assesses care needs, plans, implements and evaluates programs of care to include patients and families.&nbsp;The Clinical Nurse is responsible for ensuring that all duties are carried out to the highest possible standard, aligned to Sidra Standards of Practice.</span></p><br><p><span>The Clinical Nurse participates in the supervision, orientation and training of staff and is responsible for education of patients, families and students.&nbsp; The Clinical Nurse is professionally accountable to the Chief Nursing Officer.</span></p><br><br> Sidra Medicine a healthy population is essential to a strong, prosperous society, and throughout 2020, Sidra continued to provide uninterrupted comprehensive specialist healthcare services for children and young people; and exceptional maternity, gynecology, and reproductive medical services for women, previously unavailable in Qatar and the region.” – H.H Sheikha Moza bint Nasser, Chairperson of Qatar Foundation&nbsp; <br> Sidra Medicine represents the vision of Her Highness Sheikha Moza bint Nasser who serves as its Chairperson. This high-tech facility is home to world-class patient care, scientific expertise, and educational resources. <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Clinical Nurse is responsible for competently providing safe and effective direct care. The Clinical Nurse assesses care needs, plans, implements and evaluates programs of care to include patients and families.&nbsp;The Clinical Nurse is responsible for ensuring that all duties are carried out to the highest possible standard, aligned to Sidra Standards of Practice.</span></p><br><p><span>The Clinical Nurse participates in the supervision, orientation and training of staff and is responsible for education of patients, families and students.&nbsp; The Clinical Nurse is professionally accountable to the Chief Nursing Officer.</span></p><br><br> Sidra Medicine a healthy population is essential to a strong, prosperous society, and throughout 2020, Sidra continued to provide uninterrupted comprehensive specialist healthcare services for children and young people; and exceptional maternity, gynecology, and reproductive medical services for women, previously unavailable in Qatar and the region.” – H.H Sheikha Moza bint Nasser, Chairperson of Qatar Foundation&nbsp; <br> Sidra Medicine represents the vision of Her Highness Sheikha Moza bint Nasser who serves as its Chairperson. This high-tech facility is home to world-class patient care, scientific expertise, and educational resources. <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Clinical Nurse is responsible for competently providing safe and effective direct care. The Clinical Nurse assesses care needs, plans, implements and evaluates programs of care to include patients and families.&nbsp;The Clinical Nurse is responsible for ensuring that all duties are carried out to the highest possible standard, aligned to Sidra Standards of Practice.</span></p><br><p><span>The Clinical Nurse participates in the supervision, orientation and training of staff and is responsible for education of patients, families and students.&nbsp; The Clinical Nurse is professionally accountable to the Chief Nursing Officer.</span></p><br><br> Sidra Medicine a healthy population is essential to a strong, prosperous society, and throughout 2020, Sidra continued to provide uninterrupted comprehensive specialist healthcare services for children and young people; and exceptional maternity, gynecology, and reproductive medical services for women, previously unavailable in Qatar and the region.” – H.H Sheikha Moza bint Nasser, Chairperson of Qatar Foundation&nbsp; <br> Sidra Medicine represents the vision of Her Highness Sheikha Moza bint Nasser who serves as its Chairperson. This high-tech facility is home to world-class patient care, scientific expertise, and educational resources. <br> </div>

Position Overview<br>- Role: Lift Boat Captain / Master<br><br>- Location: Qatar (Offshore)<br><br><br>Minimum Experience:<br>Job-Specific Skills:<br>- Minimum 5 years’ experience in rank as Master.<br><br>- Minimum 2 years’ experience in rank on DP2 Jack-Up Barges / Lift Boats.<br><br>- Suitable DP2 Lift Boat / Jack-Up Barge experience.<br><br><br>Minimum Qualifications:<br>- Degree from a recognized Maritime Academy or University.<br><br>- Valid Master Unlimited Certificate of Competency – STCW A-II/2.<br><br>- Valid national Certificate of Competency with applicable Flag State endorsement/recognition.<br><br>- Valid Full Unlimited DP Operator Certificate issued by the Nautical Institute.<br><br>- Valid BOSIET/FOET (with HUET).<br><br>- Valid Seafarer Medical Fitness Certificate (STCW I/9).<br><br>- Valid Basic Safety Training (STCW A-VI/1).<br><br>- Valid Survival Craft and Rescue Boats (STCW A-VI/2-1).<br><br>- Valid Advanced Fire Fighting (AFF - Reg. VI/3).<br><br>- Valid Medical Care On Board (STCW A-VI/4-2).<br><br>- Valid GMDSS General Operator's Certificate (GOC) (GMDSS - Reg. IV/2).<br><br>- Valid Radar Navigation &amp; ARPA (Management Level).<br><br>- Valid ECDIS: Electronic Chart Display and Information Systems.<br><br>- Valid Ship Security Officer (SSO - Reg. VI/5).<br><br>- Valid Bridge Resource Management (BRM).

Position Overview<br>- Role: Lift Boat Captain / Master<br><br>- Location: Qatar (Offshore)<br><br><br>Minimum Experience:<br>Job-Specific Skills:<br>- Minimum 5 years’ experience in rank as Master.<br><br>- Minimum 2 years’ experience in rank on DP2 Jack-Up Barges / Lift Boats.<br><br>- Suitable DP2 Lift Boat / Jack-Up Barge experience.<br><br><br>Minimum Qualifications:<br>- Degree from a recognized Maritime Academy or University.<br><br>- Valid Master Unlimited Certificate of Competency – STCW A-II/2.<br><br>- Valid national Certificate of Competency with applicable Flag State endorsement/recognition.<br><br>- Valid Full Unlimited DP Operator Certificate issued by the Nautical Institute.<br><br>- Valid BOSIET/FOET (with HUET).<br><br>- Valid Seafarer Medical Fitness Certificate (STCW I/9).<br><br>- Valid Basic Safety Training (STCW A-VI/1).<br><br>- Valid Survival Craft and Rescue Boats (STCW A-VI/2-1).<br><br>- Valid Advanced Fire Fighting (AFF - Reg. VI/3).<br><br>- Valid Medical Care On Board (STCW A-VI/4-2).<br><br>- Valid GMDSS General Operator's Certificate (GOC) (GMDSS - Reg. IV/2).<br><br>- Valid Radar Navigation &amp; ARPA (Management Level).<br><br>- Valid ECDIS: Electronic Chart Display and Information Systems.<br><br>- Valid Ship Security Officer (SSO - Reg. VI/5).<br><br>- Valid Bridge Resource Management (BRM).

<p>Monitors payment channels (bank, gateways). Resolves payment failures and delays. Coordinates with banks and IT for issue resolution.</p><p>The Payment Processing Officer is responsible for monitoring daily payment flows across various channels and ensuring the accurate and timely execution of transactions. This role requires close coordination with banks and technical teams to resolve issues efficiently.</p><p>Key Responsibilities:</p><ul><li>Monitor real-time payment transactions across banking platforms and payment gateways.</li><li>Identify, log, and resolve failed or delayed transactions.</li><li>Collaborate with IT and bank representatives to resolve integration or channelrelated issues.</li><li>Maintain accurate payment logs and documentation.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Required:</p><ul><li>Bachelors degree in finance, Accounting, Business Administration, Information Systems, or a related field.</li><li>Basic understanding of banking systems , payment gateways , and financial operations .</li><li>Knowledge of payment regulations and compliance standards is a plus.</li></ul><p>Experience Required:</p><ul><li>4+ years of experience in payment processing , banking operations, or financial transaction monitoring.</li><li>Hands-on experience with:</li><ul><li>Banking platforms and/or payment gateway tools</li><li>Internal Identifying and resolving failed/delayed transactions</li><li>Coordination with IT teams and external banking partners</li><li>Experience in maintaining operational logs , reports, and documentation.</li></ul></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>The Clinical Nurse is responsible for competently providing safe and effective direct care. The Clinical Nurse assesses care needs, plans, implements and evaluates programs of care to include patients and families.&nbsp;The Clinical Nurse is responsible for ensuring that all duties are carried out to the highest possible standard, aligned to Sidra Standards of Practice.</span></span></p><br><p><span><span>The Clinical Nurse participates in the supervision, orientation and training of staff and is responsible for education of patients, families and students. &nbsp;The Clinical Nurse is professionally accountable to the Chief Nursing Officer.</span></span></p><br><br> Sidra Medicine a healthy population is essential to a strong, prosperous society, and throughout 2020, Sidra continued to provide uninterrupted comprehensive specialist healthcare services for children and young people; and exceptional maternity, gynecology, and reproductive medical services for women, previously unavailable in Qatar and the region.” – H.H Sheikha Moza bint Nasser, Chairperson of Qatar Foundation&nbsp; <br> Sidra Medicine represents the vision of Her Highness Sheikha Moza bint Nasser who serves as its Chairperson. This high-tech facility is home to world-class patient care, scientific expertise, and educational resources. <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>TK Airport Solutions S.A. is currently looking for an <b>HSE Officer</b> to be working in <b>Doha, Qatar</b></p><p><br></p><p>The Duties of the position are as follow:</p><p><br></p><p>1. To conduct site inspections to watch over the work site situation on daily basis.</p><p><br></p><p>2. To conduct safety improvement inspections with the client on weekly basis.</p><p><br></p><p>3. To verify that tools and equipment are certified and registered on weekly basis.</p><p><br></p><p>4. To verify that PPEs are maintained clean and tidy through inspections and audits on weekly basis.</p><p><br></p><p>5. To report QHSE statistics on monthly basis.</p><p><br></p><p>6. To monitor through safety register log on daily basis.</p><p><br></p><p>7. To support others to eliminate / minimize the environmental impacts associated with the company activity on ad hoc basis.</p><p><br></p><p>8. To comply with the Airport Safety and Security Rules and Regulations and the internal safety rules and procedures of TKE on daily basis.</p><p><br></p><p>9. To wear the proper Personal Protective Equipment (PPE) at all times when working at site on ad hoc basis.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Computer Skills.</li></ul><p><br></p><ul><li>Team Management Skills.</li></ul><p><br></p><ul><li>Quick Learning.</li></ul><p><br></p><ul><li>English Knowledge.</li></ul></div>

Responsibilities<br><br>As Personal Concierge, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Personal Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<br><br> Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Assign and follow up on amenities process Serve as a point of contact for long-stay Guests of 6 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>AtkinsRéalis is looking for an Administrative Assistant in Qatar.</p><br>Your role<ul><li>Provide administrative and secretarial support to management and departmental teams.</li><li>Manage incoming and outgoing correspondence, emails, telephone calls, and office communications.</li><li>Schedule appointments, meetings, and conference calls, and maintain calendars for managers and supervisors.</li><li>Prepare, format, and distribute reports, presentations, letters, and other business documents.</li><li>Maintain and update filing systems, records, databases, and document control registers.</li><li>Organize meetings, prepare meeting agendas, take minutes, and follow up on action items.</li><li>Coordinate travel arrangements, accommodation bookings, and expense documentation when required.</li></ul><span>Skills &amp; Expertise</span><ul><li><span>Strong organizational and multitasking skills.</span></li><li><span>Ability &nbsp;to &nbsp;assist &nbsp;senior &nbsp;staff &nbsp;with &nbsp;scheduling, &nbsp;correspondence, &nbsp;and &nbsp;project documentation.</span></li><li><span>Proficiency in office software (e.g., MS Office, Project Management tools).</span></li></ul><span>Rewards &amp; benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li>Tax-free salary.</li><li>Life insurance coverage.</li><li>Medical insurance.</li><li>Annual leave balance.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Transportation &amp; housing allowances.</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, familycare, personal health, fitness, and nutrition.</li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Craft Labor / RPSS<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Guest satisfaction Ensures that all associates deliver the brand promise and always provide exceptional guest service. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships.<br>Operations Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Ensure high standards of personal presentation and grooming. Respond to changes in the food and beverage function as dictated by the industry, company, and hotel. Ensure to attend a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. To have a full working knowledge of the restaurant floor plans and layout of all F&B offers. To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages. To have a full knowledge of bar OS&E and drinks garnishes. To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices. Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests. Manage Micros, Open Table & all other systems as required. Establish rapport with guests in a professional manner. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database. Ensure all associates are always following the Order of Service and Standard Operating Procedures. Mentor associates as requested by management, following all correct training procedures and standards. Monitor associate development at the bar identifying training needs and any areas of concern. Manage all areas of business and T&C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within the control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager. To ensure all associate are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Ensure that the Bar is run efficiently, including the correct stock levels for all areas, including front and back of house. To take responsibility for correcting poor performance in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the Assistant Bar Manager and Bar Manager Implements agreed upon beverage policy and procedures throughout the property.<br>Customers Ensure the customers experience is one to remember. Provide a professional & efficient standard of service. Maintain a high-profile during service whilst being polite and helpful. Promote and establish a regular customer base, remember their likes and dislikes. Smile and maintain eye contact with customers. Provide prompt, unobtrusive, attentive service – the customer always comes first. Maintenance of tables to ensure the highest standard of hospitality. Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform & maintain a high standard of personal hygiene.<br>Service Ensure staffing levels are correct. Lease with Assistant Bar Manager and Bar Manager to ensure adequate staffing for the service & larger parties. Adhere to agreed break times. Ensure associate are fully trained with opening, during & closing bar procedures. Ensure associate are updated daily with requirements & provide suitable instruction. Ensure all MEP requirements have been met prior to service. Ensure the working environment remains clean & tidy & cleaning schedules adhered to at all times. Ensure rubbish is removed.