Program Officer Jobs in Qatar

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a senior security officer, you are not only responsible for ensuring the safety and security of our guests, team members, and facilities, but also for leading security operations, mentoring team members, and promoting a culture of safety and vigilance. By combining strong leadership, proactive risk management, and exceptional guest service, you will help spread the light and warmth of hospitality while delivering memorable experiences that make every guest’s stay safe, secure, and enjoyable.</p> <h4>Here's what you'll do during a typical day as a senior security officer:</h4> <ul> <li><strong>Lead and oversee security patrols:</strong> Supervise and conduct regular patrols of interior and exterior hotel premises to identify, assess, and address safety and security risks, security threats, and undesirable conditions while ensuring compliance with hotel security standards.</li> <li><strong>Manage and assist with investigations:</strong> Lead preliminary incident investigations, gather and analyze relevant information, interview involved parties when necessary, document findings, and ensure accurate and timely reporting of security incidents.</li> <li><strong>Maintain and review security documentation:</strong> Prepare, review, and ensure the accuracy and completeness of security reports, logs, incident records, and shift documentation, providing updates and recommendations to management as required.</li> <li><strong>Coordinate emergency response efforts:</strong> Take a leadership role in responding to safety hazards, fires, medical emergencies, security threats, and other incidents, ensuring appropriate actions are taken and emergency procedures are followed.</li> <li><strong>Provide exceptional guest assistance:</strong> Address guest inquiries, concerns, and security-related matters with professionalism, discretion, and efficiency, ensuring a safe, secure, and welcoming experience for all guests.</li> <li><strong>Support and mentor the security team:</strong> Provide guidance, training, and day-to-day supervision to security officers, promoting high performance, accountability, and adherence to security policies and procedures.</li> <li><strong>Ensure compliance and risk management:</strong> Monitor adherence to hotel policies, safety regulations, and security procedures, proactively identifying opportunities to improve security measures and minimize risks.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><u>JOB TITLE:</u></strong></span><span><strong><u>Project Manager</u></strong></span></p><br><p><span><strong><u>Role Purpose:</u></strong></span></p><br><p><span>Under the direction of the Facility and Support Services (F&amp;SS) Director provide oversight to all hospital facility projects. This includes planning, organizing manpower for project activities, implementation, project control, and evaluation. Lead projects as needed for Hospital Operations and collaborate with other departments as instructed by the F&amp;SS Director. Responsible for managing the processes and procedures that form the facility project program for the hospital. Responsible for the Hospital engineering equipment management and inventory.</span></p><br><p><span><strong><u>Job Responsibilities: - (Including but not limited to):</u></strong></span></p><br><ul> <li><span>Plan and deliver project activities related to engineering scope of work.</span></li> <li><span>Manage projects by determining project specifications, design, end user requirements, and performance standards.</span></li> <li><span>Monitor on-going activities, review the project schedule, and revise the schedule as required.</span></li> <li><span>Organize and arrange all manpower with appropriate skills necessary to carry out all project activities.</span></li> <li><span>Manage project contractors according to the established policies and practices of the Hospital and the parent company policies.</span></li> <li><span>Manages and assigns tasks to engineering staff and contractors.</span></li> <li><span>Supervise and approve contractor’s completed jobs and other subcontractor’s jobs.</span></li> <li><span>Communicate technical information to non-technical stakeholders. Collaborate with other team leaders and departments.</span></li> <li><span>Execute the project according to the project plan. Monitor the progress of the project and adjust as necessary to ensure the successful completion of the project.</span></li> <li><span>Establish a communication schedule to update stakeholders including appropriate staff within the hospital on the progress of the project, prepare progress reports for senior management.</span></li> <li><span>Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.&nbsp;</span></li> <li><span>Strive to improve efficiency and sustainability of processes and product designs, and to reduce waste. Write progress reports on the project for senior management. Monitor all budgeted project expenditures.</span></li> <li><span>Helps to create and oversee project budgets and engages in cost management strategies.</span></li> <li><span>Maintains safe and clean working environment by enforcing procedures, rules, and regulations.</span></li> <li><span>Ensure that the project deliverables are on time, within budget and at the required level of quality. Evaluate the outcomes of the project as established during the planning phase. Assures that processes meet quality and safety compliance guidelines.</span></li> <li><span>Manage the operation of the Hospital Engineering including buildings, equipment, firefighting equipment, and other services as required.&nbsp;</span></li> <li><span>Responsible of hospital plants, chillers, HVAC systems, civil works, mechanical jobs, electrical jobs, plumbing, carpentry, etc.</span></li> <li><span>Management, Monitoring and Maintenance of all Hospital Engineering Equipment.</span></li> <li><span>Scheduling equipment periodic preventative maintenance (PPM) and corrective maintenance on hospital engineering equipment.</span></li> <li><span>Manage equipment Service Contracts, warranty compliance and department SLA’s. Develop, review and amend policies and procedures for the Hospital engineering section.&nbsp;</span></li> <li><span>Prepare technical specifications, tender review, and evaluation for the purchase of new engineering equipment and projects.</span></li> <li><span>Commissioning and installation of newly purchased hospital engineering equipment.&nbsp;</span></li> <li><span>Develop annual budgets: operating, capital, and manpower for the section. Liaise with finance to finalize annual budgets.&nbsp;</span></li> <li><span>Produces weekly, monthly, and annual reports for F&amp;SS Director.</span></li> <li><span>Assume or accept any other responsibilities as assigned by the direct supervisor within the position role and responsibility.</span></li></ul><p><span><strong><u>Job Specific Skills: -</u></strong></span></p><br><p><span>Bachelor’s Engineering degree in Mechanical, Civil, Electrical &amp; or any other related field.&nbsp;Master’s degree is preferable. Certification in Facility Management or Project Management is ideal. Minimum experience of 6 to 8 years, in which 2-3 years should be in a similar position /responsibility, preferably in a similar industry. Demonstrated managerial, supervisory, budgetary and estimation skills for project activities and implementation.</span> K<span>nowledge of equipment procurement processes including specification writing and tender analysis. Knowledge and experience in the management of a Hospital Regulation and Equipment service to an international standard. Proficiency using presentation software to explain complex information to non-technical management personnel and other stakeholders. Experience using computer-aided design (CAD) platforms. Professionally groomed to project a positive image. Desire to embrace a culture of excellence, collaboration, and communication. High proficiency in English language is mandatory. Arabic will be a definitive advantage.</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an experienced Accounts Collection Officer to join our finance/credit control team. The ideal candidate will have a strong background in the FMCG sector and a proven track record of managing receivables and collections efficiently.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>3–5 years of experience in accounts/credit collection, preferably within the FMCG industry</li><li>Strong knowledge of collection processes, aging reports, and reconciliation</li><li>Excellent negotiation and follow-up skills with distributors/clients</li><li>Proficiency in Arabic (spoken and written) is preferred; English is a plus</li><li>Bachelor's degree in Accounting, Finance, or related field</li><li>Strong communication, organizational, and problem-solving skills</li><li>Proficient in MS Excel and accounting/ERP systems (e.g., SAP, Oracle)</li></ul><p><b>Key Responsibilities:</b></p><ul><li>Follow up on outstanding customer/distributor payments</li><li>Reconcile accounts and resolve discrepancies</li><li>Prepare aging reports and collection forecasts</li><li>Coordinate with sales teams to ensure timely collections</li><li>Maintain accurate records of all collection activities</li></ul><p><br></p></div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily responsible of managing the team within the Domain Support department to lead the maintenance and support of the Domain operations function and its processes and procedures and ensure that services are delivered with budgeted cost targets.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Ensure that all areas of the bank are supported with proper computer systems in accordance with the IT standards. Assist in the preparation of strategies, standards, and guidelines for hardware, software and security of the Group’s enterprise domain network in accordance with the overall windows, servers and systems security policies of the Group. Implements KPI’s and best practices for AVP Domain Support Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Maintain contact with Head of Technical Support and serve as liaison between the Domain team and customers. Provide support for all non-core Servers and Infrastructure Applications (Active Directory, Exchange, Archiving, Enterprise Backup, ECC, Sharepoint, etc.), including upgrades, installation, troubleshooting and maintenance. Oversee administrators and consultants as needed. Consult with Program Directors and Management Team to create efficient work flow. Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain contact with Head of Technical Support and serve as liaison between the technical team and customers To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Standardize practices and procedures based on a best practice methodology. Specify hardware and software solutions for Division users. Install components; analyze problems; diagnoses and repairs systems. Work with management to plan development of computer infrastructure Prepare lifecycle procedures and guidelines for implementation and maintenance of enterprise domain components. Lead the documentation of problems relating to hardware, software, and setup of prescribed formats, and ensure that the same are resolved in the most expedient manner. Prepare detailed requirements of enterprise user components for projects assigned and objectives within the limited resources, time and budget. Assist in the preparation of strategies, standards, and guidelines for business continuity and contingency planning of the Group’s enterprise networks. Assist in the overall recruitment process of the individual resources in his areas of responsibility. Research and recommend current and new products and standards. Organize backup staff to critical tasks and assign personnel in case of a holiday breakdown. Lead the selection of vendors and assignment of contracts for the area of responsibility as per the purchasing policy of the Group. Participate in meeting ad-hoc requirements as and when required. Initiate project progress meetings where members of the projects are all present and work assignments can be discussed and assigned. Work with Domain Administrators to implement new hardware and applications. Administration of all Servers (DC, DR, Branches, and Departmental Server). Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain maximum system up time for maximum end-user productivity. Apply software patches / upgrades and respond to user requests as needed. Diagnose problems with hardware (Server) and Operating Systems. Repair or upgrade Servers. Perform pro-active maintenance on all Domain computing equipments. Understand and work with Microsoft Active Directory, administration, creation of user accounts and Internet E-mail. Administrate and assure the existence and readiness of DR setup to all production infrastructure systems. Serve as a site representative to the Disaster Recovery committee and participate in periodic DR testing. Administer Domain Services, Active Directory on Server, multiple SQL Servers, IIS Servers and Terminal Servers. Create and generate all required system documentation. Generate enthusiasm among team members by challenging others to develop as leaders while serving as a role model and facilitate effective team interaction. Ensure staff motivation to maintain responsiveness to a 24 hour based support and user environment via a help desk concept. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ensure the provision of end user training as and when required. Posses a high technical knowledge to provide convenient enterprise network systems delivery, and understand the network and systems architecture to resolve any business disruption or inconvenience to the users that may critically impact the Group. Identify areas for professional development of self and act to enhance professional development. Demonstrate ability to provide a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges. Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s Degree in Computer Science, Computer Engineering or any related subject. At least 10 years experience in in financial services with a specialization in managing systems network design, implementation and maintenance.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W ponad 100 nagradzanych obiektach na całym świecie personel The Ritz-Carlton zapewnia doświadczenia tak wyjątkowe, że pozostają w pamięci gości jeszcze długo po pobycie. Ponieważ przyciągamy do siebie najlepszych na świecie specjalistów z branży hotelarskiej, którzy dbają o to, by wspomnienia z pobytu pozostały na zawsze w pamięci, wierzymy, że wszyscy osiągają sukces, gdy tylko mają możliwość wykazania się kreatywnością, pomysłowością i empatią.<br><br>Każdego dnia wyznaczamy najwyższe standardy doskonałości w zakresie świadczenia naszym gościom wyjątkowych i specjalnych usług luksusowych na całym świecie.<br><br>Twoja rola będzie polegać na dopilnowaniu, aby „Złote standardy” The Ritz-Carlton były utrzymywane życzliwie i z troską każdego dnia. Są one fundamentem The Ritz-Carlton, dzięki któremu każdego dnia możemy stawać się lepsi. To właśnie dzięki temu fundamentowi i przekonaniu, że nasza kultura jest źródłem sukcesu, The Ritz Carlton ma reputację globalnego lidera marki w dziedzinie luksusowego hotelarstwa. Pracując w naszym zespole, będziesz poznawać i egzekwować nasze Złote standardy, takie jak Przyrzeczenie pracownicze, Credo i Wartości obsługi. Z kolei naszą obietnicą wobec Ciebie jest stworzenie możliwości do czerpania dumy ze swojej pracy oraz z tego, z kim pracujesz.<br><br>Stając się częścią zespołu The Ritz-Carlton, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Con oltre 100 strutture premiate in tutto il mondo, il personale The Ritz-Carlton crea momenti talmente straordinari da rendere indimenticabili le esperienze degli ospiti. Attraiamo i migliori professionisti del settore ricettivo del mondo, in grado di dare vita a ricordi che durano per sempre, nella convinzione che tutti possono trovare la propria realizzazione quando sono messi in condizione di essere creativi, premurosi e comprensivi.<br><br>Ogni giorno ridefiniamo gli standard dei servizi di lusso più speciali e straordinari in tutto il mondo e siamo orgogliosi di offrire l'eccellenza nella cura e nel comfort dei nostri ospiti.<br><br>Il tuo ruolo sarà di garantire che gli "standard di eccellenza" The Ritz-Carlton siano erogati ogni giorno con cortesia e attenzione. Gli standard di eccellenza costituiscono il fondamento di Ritz-Carlton e sono ciò che ci spinge a migliorarci giorno dopo giorno. È su queste basi e sulla convinzione che la nostra cultura sia fondamentale per il successo che The Ritz Carlton si è guadagnato la reputazione di brand leader mondiale nell'accoglienza di lusso. In qualità di componente del nostro team imparerai e rappresenterai gli standard di eccellenza, come la Promessa dei dipendenti, il Credo e i Valori del servizio. E la nostra promessa a te è di offrirti la possibilità di provare orgoglio per il lavoro che svolgi e per le persone con cui lavori.<br><br>Entrando a far parte di Ritz-Carlton ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Dans plus de 100 établissements primés à travers le monde, le personnel de l'enseigne Ritz-Carlton crée des expériences si exceptionnelles qu'elles restent gravées dans la mémoire des clients longtemps après leur séjour. L'enseigne attire les meilleurs talents de l'hôtellerie du monde entier, qui perpétuent la tradition de créer des souvenirs inoubliables. Nous avons la conviction que chaque personne peut réussir si on lui donne les moyens d'être créative, attentionnée et empathique.<br><br>Chaque jour, nous définissons la norme d'un service luxueux, exclusif et inégalé dans le monde entier. C'est notre grande fierté d'offrir à notre clientèle l'excellence en matière de confort et d'hospitalité.<br><br>Votre rôle consistera à veiller à ce que les normes d'excellence de l'enseigne Ritz-Carlton soient respectées chaque jour, de manière élégante et réfléchie. Ces normes constituent le fondement des établissements Ritz-Carlton et elles nous poussent à nous surpasser chaque jour. C'est grâce à elles et à notre conviction que notre culture contribue à notre succès que Ritz-Carlton a acquis la réputation d'une enseigne mondiale leader dans le secteur de l'hôtellerie de luxe. En tant que membre de notre équipe, vous apprendrez et appliquerez nos normes d'excellence, telles que notre promesse des employés, notre credo et nos valeurs de service. En contrepartie, nous vous offrons la possibilité d'éprouver de la fierté à l'égard de votre travail et de vos collègues.<br><br>En intégrant l'équipe Ritz-Carlton, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> This position is responsible for assisting in sourcing, attracting, and recruiting candidates for open positions in the hotel, as well as coordinating day-to-day talent acquisition and onboarding operations. The Recruitment Executive acts as a key operational contributor in promoting the hotel and brand as an employer of choice while supporting other HR functions.<br><br><strong>Recruitment &amp; Sourcing:<br></strong><br><br><ul><li>Supports the execution of talent sourcing strategies to identify, attract, and hire suitable candidates for hotel roles.</li><li>Regularly updates the recruitment tracker, headcount reports, and talent database.</li><li>Posts vacant positions on the Kempinski Career Site</li><li>Screens applications, conducts initial interviews, and coordinates reference checks for shortlisted candidates.</li><li>Communicates regularly with Department Heads and Hiring Managers regarding ongoing hiring status and candidate updates</li><li>Prepares employment contracts under the guidance of HR leadership.</li><li>Maintains professional correspondence with candidates, recruitment agencies, and educational institutions in a timely manner.</li><li>Proactively utilizes social media platforms and job portals (e.g., LinkedIn, Kempinski Career site) to source talent.</li><li>Assists in organizing and participating in career fairs, localization programs, and career open days.</li><li>Coordinates with external agencies for high-volume recruitment needs as directed by HR management.<br></li></ul><strong>Onboarding &amp; Travel Coordination:<br></strong><br><br><ul><li>Coordinates to books travel arrangements and flight tickets for new joiners.</li><li>Oversees onboarding logistics upon candidate arrival, including airport transfers and liaising with the Accommodation Manager for room assignments.</li><li>Prepares and sends internal arrival announcements to relevant departments.</li><li>Ensures new joiners are welcomed, complete necessary employment paperwork, and receive a seamless orientation experience.</li><li>Communicates new hire start dates to Department Heads and the Training department.</li></ul><strong>Administration:<br></strong><br><br><ul><li>Prepares and hands over complete new-hire files (signed contracts, passport copies, photos, references, medical reports, etc.) to the HR Payroll team.</li><li>Prepares contract addendums and updated job descriptions for internal promotions.</li><li>Supports HR leadership with additional departmental projects, employee engagement events, and operational tasks as required.<br></li></ul> </div>

Job Summary:As a senior engineer, should be the first responsible person in charge of control discipline cost,quality and engineering progress, responsible for support procurement related activities. Developing the discipline implementation strategy, execution plan, interface management, report to COOEC counterpart and COOEC PMT Quarterly. Responsibilities:Cost controlling Provide optimizations suggestion to provide discipline contribution for project cost saving. Control unnecessary upgrade design , follow fit for purpose principles . Review and assess changes compare to FEED design, try best to follow FEED design. Control the change order from subcontractor and vendor. Quality Controlling Review engineering subcontractor deliverbale ensure deliverable quality meet standards and codes requirements. Control post AFC changes avoid unnecessary changes impact on the fabrication and procurement. Discipline Progress tracking and Controlling Tracking discipline progress (including 3D model, discipline specialist study and deliverable ) and control the negative variance below 3%. Detail analysis report should be submit to COOEC PMT if discipline deliverable progress exceed 3%. Working closely with engineering subcontractor ,vendor and Qatar Energy to resolve the bottleneck of deliverable issuance and ensure deliverable don’t further damage to other discipline ,procurement and fabrication acclivities. Procurement Technical Support Review and tracking the status of MRs, TBEs, Specs and Data sheets etc which related to procurement. Technical tender document review, technical clarification, bid evaluation document review ;Vendor document Review and participate equipment FAT. Prepare the FAT check list and FAT report, tracking the FAT comments close out status. Discipline management Participate the weekly meeting or other necessary discussion session related to process discipline. Communicate with subcontractor and vendor regularly ensure discipline work running smoothly. Discipline interface management with other discipline ,third party ,vendors, etc. Regulatory Compliance Ensure designs comply with applicable standards and regulations. Support environmental and emissions management initiatives. Participate in audits and regulatory reviews. Reporting Relationships Reports To:Department manager Process discipline head PMTInterfaces With:Client Subcontractor counterpart Third party Vendor

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><ul><li><p><span>Conduct routine inspections of excavation, lifting, confined space, and traffic‑related works.</span><br></p><br></li><li><p><span>Deliver daily toolbox talks and safety inductions to workers and subcontractors.</span><br></p><br></li><li><p><span>Monitor PTW systems for high‑risk activities (hot work, confined space, lifting operations).</span><br></p><br></li><li><p><span>Prepare hazard identification and risk control measures for site activities.</span><br></p><br></li><li><p><span>Investigate accidents, incidents, and near misses; prepare reports and corrective action plans.</span><br></p><br></li><li><p><span>Maintain HSE documentation, inspection logs, and compliance records.</span><br></p><br></li><li><p><span>Ensure adherence to Ashghal requirements, project specifications, and international HSE standards.</span><br></p><br></li><li><p><span>Liaise with project engineers, supervisors, and contractors to resolve safety issues.</span><br></p><br></li><li><p><span>Participate in HSE meetings and company QHSE promotional initiatives.</span><br></p><br></li></ul><br><span>Requirements<b>Qualifications</b><br></span><ul><li><p><span>Bachelor’s degree or diploma in Engineering / Occupational Health &amp; Safety.</span><br></p><br></li><li><p><span>Minimum <b>5 years’ HSE experience</b> in roads and infrastructure projects.</span><br></p><br></li><li><p><span><b>Previously Ashghal‑approved HSE Officer</b> (mandatory).</span><br></p><br></li></ul><b>Certifications (Mandatory/Preferred)</b><br><ul><li><p><span>NEBOSH IGC / IOSH Managing Safely.</span><br></p><br></li><li><p><span>Ashghal HSE approval for infrastructure projects.</span><br></p><br></li><li><p><span>Valid Qatar government project approvals.</span><br></p><br></li><li><p><span>HSE training (Work at Height, Confined Space, Fire Safety, Lifting Operations).</span><br></p><br></li></ul><br> </div>

<p>ISS International SpA Qatar Branch is looking for a Workshop Safety Officer for a Fertilizer Project in Qatar - Mesaieed.</p><p><strong>Educational Qualification:</strong></p><p>NEBOCSH Diploma with valid NEBOSH ( IGC) Certificate or Diploma in industrial safety engineering from recognized institute/University.</p><p>Proficiency in English language (Read, write &amp; speak).</p><p>Proficiency in Computer skill.</p><p><strong>Experience:</strong></p><p>10 to 15 years’ experience in Electrical, welding, instrument &amp; machine shop safety (Machine safety) in GCC within Fertilizer / Petrochemical or manufacturing sectors companies.</p><p><strong>Key Technical Expertise:</strong></p><p>Machine Guarding: Ensuring all equipment has appropriate physical barriers (fixed, interlocked, or adjustable) to prevent contact with moving parts.</p><p>Lockout/Tagout (LOTO): Managing the energy isolation procedures required during maintenance or repair of heavy machinery to prevent accidental startup.</p><p>Point-of-Operation Safety: Knowledge of specific hazards related to cutting, shearing, or shaping materials.</p><p>PPE Management: Oversight of specialized protective gear like impact-resistant eye protection and ensuring workers avoid loose clothing or jewelry that could snag in rotating parts.</p>

<br><p>Payroll Officer – 5+ Years | SAP S/4HANA</p><p><strong>Experience:</strong> 5+ years of relevant payroll experience, with hands-on experience in <strong>SAP S/4HANA</strong>.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process monthly payroll accurately and within deadlines.</li><li>Manage salaries, allowances, overtime, deductions, leave, and final settlements.</li><li>Handle payroll processing and employee master data using <strong>SAP S/4HANA</strong>.</li><li>Prepare payroll reports, reconciliations, and variance analysis.</li><li>Ensure compliance with company policies and applicable labour/payroll regulations.</li><li>Coordinate with HR, Finance, and employees to resolve payroll discrepancies.</li><li>Maintain accurate and confidential payroll records.</li><li>Support audits and provide payroll-related reports when required.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, HR, or a related field.</li><li><strong>5+ years of payroll experience.</strong></li><li>Strong hands-on experience with <strong>SAP S/4HANA</strong> payroll-related processes.</li><li>Good knowledge of <strong>MS Excel</strong> and payroll reporting/HR software.</li><li>Strong numerical, analytical, and problem-solving skills.</li><li>Experience in <strong>Qatar/GCC payroll and WPS</strong> <strong> and payroll procedures</strong>.</li><li>Good knowledge of MS Excel and payroll</li><li>Strong attention to detail and numerical accuracy.</li><li>Good communication and organizational skills.</li></ul><p><br></p>

<p>Amaken is seeking a highly professional Public Relations Officer to join a private office environment in Qatar.</p><p>The ideal candidate will have extensive experience supporting high profile individuals, with strong expertise in international travel coordination, diplomatic relations, and event management.</p><p><b>Key Responsibilities</b></p><ul><li>Travel internationally and regionally, and serve as the primary liaison with embassies, and government authorities.</li><li>Manage end-to-end travel arrangements, including flights, hotel accommodations, ground transportation, and detailed itinerary planning.</li><li>Coordinate and secure visas, permits, and official approvals through direct communication with government entities.</li><li>Maintain accurate records of official communications, travel schedules, and sensitive documentation.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years of experience in Public Relations, Protocol, or similar roles within VIP, royal, diplomatic, or high-profile environments.</p><p>Bachelor s Degree is mandatory.</p><p>Strong background in international travel coordination and event management.</p><p>Excellent communication, negotiation, and interpersonal skills.</p><p>Fluent in Arabic, English, and French (written and spoken).</p><p>The role requires frequent international travel; therefore, candidates must be eligible to obtain the necessary travel visas.</p>

<ul><li><p>Monitor and control food, beverage, and operational costs.</p></li><li><p>Conduct daily, weekly, and monthly cost analysis and variance reporting.</p></li><li><p>Review inventory, stock movements, and wastage to ensure cost efficiency.</p></li><li><p>Perform recipe costing, menu pricing, and yield analysis.</p></li><li><p>Coordinate with Procurement, Operations, and Finance to optimize costs.</p></li><li><p>Verify invoices, purchase orders, and supplier pricing.</p></li><li><p>Conduct regular stock audits and physical inventory counts.</p></li><li><p>Prepare management reports with recommendations for cost-saving initiatives.</p></li><li><p>Ensure compliance with company policies and internal controls.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>✅ Bachelor's degree in Accounting, Finance, Hospitality Management, or a related field. ✅ 3–5 years of experience as a Cost Control Officer in the catering, hospitality, or large-scale food service industry. ✅ Strong knowledge of food cost control, inventory management, and purchasing procedures. ✅ Proficiency in Microsoft Excel and ERP systems (SAP, Oracle, or similar). ✅ Excellent analytical, reporting, and communication skills. ✅ Ability to work in a fast-paced, high-volume catering environment.</p>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for the setup and management of the Cyber Security Strategy and Product management function in the Group Information Security (GIS) department. The incumbent will be a banking and finance technology thinker who constantly analyses the market for new technologies that would be best suited to support the Group’s strategy<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Participate in the development, execution and maintenance of the IT Security strategy aligned to the overall corporate strategy, group long term goals and assist in the prioritization process. - Assist in the overall and annual IT Security business planning with the view of achieving the Group’s short term goals and submit periodic reviews and resolution. - Provide inputs to the Technology Key Risk indicators (KRIs) which shall be applicable across the Group to manage Group’s exposure to IT related risks effectively. Lead IT market research and provide applicable suggestions to further the Group’s strategy and develop cost / benefit analysis to alternative technologies and processes. - Focal Point from GIS in the preparation of the GIS budget to support Group’s long and short term goals. - Responsible for coordinating all aspects of the GIS budget process including: review of service area business plans and key performance indicators; annual capital budget and forecasts that include available and appropriate funding sources along with required project justification analysis; operating budget and forecast submissions that adhere to direction set by bank - Liaise with all Business Units Heads for preparing the yearly IT Business Plans, Prepare monthly and quarterly update on IT Business Plan. Monitor the Progress Status and raise issues / risks to GIS management. - Produce Availability Plans in line with QNB’s business planning cycle; identifying Availability requirements early enough to take account of procurement lead times. - Create implement and report on Key Performance Indicators (KPIs) for performance monitoring purposes for the GIS group and monitor their achievement on a regular basis. - Produce Capacity Plans in line with QNB’s business planning cycle; identifying Capacity requirements early enough to take account of procurement lead times. - Document the need for any increase or reduction in hardware resources based on service level requirements and cost constraints - Implements KPI’s and best practices for Cyber Security Strategy and Product Management. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. - Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): - Build and maintain strong relationship with all other related departments, external entities and sections within GIS. - Defining & implementing Service Level Agreements (SLAs) and Operation Level Agreements (OLAs) between GIS, IT Group, other Business Units and International Branches. - Monitors capital and operating budget performance of GIS to identify unfavourable budget variances and recommend mitigating actions or additional approvals required to minimize impact to yearend surplus/deficit. - Seek to continually exceed internal and external customer expectations through introduction of breakthrough IT Security technologies and processes aimed to improve the Group’s products/services. - Produce regular management reports which include current usage of resources, trends and forecasts - Build and maintain a strong relationship with the Business Relationship Manager, technical teams within IT, finance team and external vendors of products and services - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Review and identify areas for improvement in the process to deliver effective & efficient GIS projects and services - Act as a BCP Coordinator for GIS, coordinate implementation of DR setup as per the defined strategy - Assist in recruiting, motivating and developing personnel to ensure the function is staffed with individuals of the required caliber and that there is adequate succession planning and provision for future demands. - Analyse and recommend new products and solutions for GIS and business users to ensure that the group is upto-date with the latest trends in technology. - Support the new technology’s development process, and ensure that project deliverables are met according to specifications and timeframes. - Compile and present relevant MIS to the Group CISO on a periodic basis for the existing systems and compare the existing functionalities vis-à-vis the efficiencies to be gained from proposed technologies. - Assist in the overall recruitment of the individual resources in the areas concerned - Continuous Improvement: - Set examples by leading improvement initiatives through cross-functional teams ensuring successes. - Identify and encourage people to adopt practices better than the industry standard. - Continuously encourage and recognise the importance of thinking out-of-the-box within the team. - Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: - Possess good knowledge and experience in COBIT and ITIL framework. - Detailed understanding of IT systems and secure architecture designs. - Good understanding of suitable solutions for configuration management, service desk, software library etc. - Identify areas for professional development for self and direct reports and take necessary actions - Hold meetings with direct reports and assess their performance. - Attend specific conferences in areas of financial services technology breakthroughs and innovations to adapt suitable ones to the bank’s security architecture and product portfolio. - Possess a superior knowledge of the GIS structure, its products and related risks together with a good knowledge of operations and related controls. - Identify areas for professional development of self and direct reports and act to enhance professional development of self and others - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. - Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. - Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. - Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Lead and develop the Cyber Security Strategy of the bank in line with the business strategy, regulatory requirement, best practices and ongoing cyber security challenges. - Benchmark and evaluate the performance of the technologies engineered and operated by the GIS Cyber Security Technologies & Services teams to ensure that these are kept fine-tuned and updated with the latest technological developments.- Constantly scanning the market and competitors capabilities and bringing in technology proven in other markets and suggesting them across the group. - Keeping the CISO updated with latest developments in Cyber Security and raising any new cyber security risks to his attention. - Maintain the security architecture blueprints of the bank, liaising with the Enterprise IT architect and GITD Heads to develop and track the plans to achieve compliance. - Help to form the Information Security budget in collaboration with the Group Information Security Officer ensuring that systems under management are licensed and appropriately sized for the environment - Ensure that all the licenses and contracts are maintained and kept updated.<br><br>Education And Experience Requirements<br><br> Bachelor’s/Master’s Degree in Computer Science, Computer Engineering or any related subject. Experience in IT service management of systems Technical Design, Implementation, and Maintenance on wide variety of platform including the main banking platform. At least 15 year’s experience in a major bank of which at least 5 years in bank in a managerial capacity in an IT Security engineering or architecture function. Training courses and certifications in application development, database administration, security, and management is a plus. Professional certifications, an ITIL foundation, TOGAF and COBIT is a must - Professional certification such as CISSP, CISM, CISA is preferred.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

Job description:<br><br> We will be running a recruitment campaign in India during the latter part of 2026. Only candidates who are shortlisted for this position will receive an invitation to attend an in-person interview. Walk-in interviews will not be accepted. Job Purpose Supports Expansion Project Electrical support activities for pre-commissioning, commissioning, preservation and start-up tasks and conducts electrical field maintenance activities safely, including preventive, predictive and breakdown maintenance, to ensure reliability and availability of Company Assets (North, South, RLTO & Refining, Barzan and NFE facilities) Key Job Accountabilities Participates in pre-commissioning, commissioning, preservation and start-up of new equipment and facilities. Conduct preventive and corrective maintenance work on field Electrical Equipment as directed in the field and workshop in line with safe work practices. Ensure that material and spare parts are available and in good condition before starting maintenance activities as per work plan. Ensure applicable maintenance procedures are followed and ensure proper controls are in place to ensure safe workplace. Provides accurate records and close-out reports of all completed work as per company requirements, as requested and guided by Foreman/Supervisor. Participates in troubleshooting of Electrical field issues, as directed and guided by Foreman/Supervisor and issue timely reports. Reviews the Piping and Instrument Diagram and Drawing (P&IDs), loop drawings, hook-up drawings, Electrical Index, Electrical datasheets, logic diagrams and other documents required to tackle issues related to Electrical field equipment. Perform calibrated and certified tools specific for the job type and ensure requirements for Intrinsic Safety (IS). Participates in regular Toolbox meetings with colleagues and reports all Near Misses, Incidents and Accidents during operation by raising B-Safe and observation cards. Undertakes troubleshooting of equipment failure or operational problems. Seek guidance for problems of a more complex nature from Maintenance Superintendent, Vendor and OEM support. Qualifications Completion of Secondary School education followed by vocational training program (TAFE). Knowledge and/or Experience 3 years’ experience as a technician in the Oil & Gas industry or petrochemical industry Technical and Business Skills Good written and oral communication skills in English. Knowledge of computerized maintenance management systems. Knowledge of preventative and predictive maintenance and condition monitoring techniques. Basic computer skills. Ability to read and understand technical drawings (including Electrical Drawings) and documents. Good adaptability to multinational environment with side exposure to various cultures and customs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Accountant is responsible to manage and maintain financial records, ensuring accuracy, compliance with regulations, and providing insights to support decision-making within an organization. The role provides financial information to management by researching and analyzing accounting data, preparing reports and analysis of financial information and prepare financial reports to determine or maintain the record of assets, liabilities, profit and loss, tax liability, or other financial activities within an organization.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Prepare, examine, and analyze accounting records, financial statements.</p><br> <p>Analyze business operations, trends, costs, revenues, financial commitments. Establish tables of accounts, and recorded all entries in its proper accounts.</p><br> <p>Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.</p><br> <p>Develop, implement, modify, and document recordkeeping and accounting systems.</p><br> <p>Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.</p><br> <p>Ensure the accuracy of data contained on all Financial Reports.</p><br> <p>Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.</p><br> <p>Ensure that records and analysis reflect the true and accurate measure of the business as presented in the graphs and are available on a real-time basis.</p><br> <p>Develop, maintain, and analyze budgets, prepare periodic reports that compare budgeted costs to actual costs.</p><br> <p>Ensure that analysis reflects true and accurate data of actual costs VS budgeted costs.</p><br> <p>Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology.</p><br> <p>Ensures proficient use of assigned program aiming at real-time availability of financial reports.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledgeable of Generally Accepted Accounting Principles (GAAP) and practices.</p><br> <p>Knowledge of the financial markets and banking.</p><br> <p>Knowledge of the analysis and reporting of financial data.</p><br> <p>In-depth and demonstrable experience in financial management and accounting</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Accounting Methods L3<br>AI Fluency<br>Reconciliation L3<br>Financial Reporting L3<br>Accounts Payable L3<br>Agility<br>Accounting Systems L3<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Accounts and Finance<br>Professional Qualification in Certified Public Accountant (CPA)<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâs most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced <strong>Design Manager – Utilities</strong> to lead and oversee the design and coordination of utility systems for infrastructure projects in Qatar. The ideal candidate will have a strong background in leading a multi skilled team , project management, and stakeholder coordination, ensuring the successful delivery of utility systems that meet project specifications, timelines, and regulatory requirements.</p><br><p><strong>Key Responsibilities</strong></p><br><ol><li><p><strong>Design Management</strong>:</p><br><ul><li>Lead the design process for utility systems, including water, wastewater, drainage, power, telecommunications, and gas networks.</li><li>Ensure designs are compliant with local regulations, international standards, and project requirements.</li></ul></li><li><p><strong>Project Coordination</strong>:</p><br><ul><li>Collaborate with multidisciplinary teams, including engineers, architects, and contractors, to integrate utility designs into overall project plans.</li><li>Coordinate with government authorities and utility providers to obtain necessary approvals and permits.</li></ul></li><li><p><strong>Technical Oversight</strong>:</p><br><ul><li>Review and approve design drawings, specifications, and calculations to ensure accuracy and quality.</li><li>Provide technical guidance and support to the design team throughout the project lifecycle.</li></ul></li><li><p><strong>Stakeholder Engagement</strong>:</p><br><ul><li>Act as the primary point of contact for utility-related matters, liaising with clients, regulatory bodies, and other stakeholders.</li><li>Address and resolve design-related issues and challenges in a timely manner.</li></ul></li><li><p><strong>Risk Management</strong>:</p><br><ul><li>Identify potential risks and develop mitigation strategies to ensure smooth project execution.</li><li>Monitor and manage changes to utility designs, ensuring alignment with project objectives.</li></ul></li><li><p><strong>Reporting and Documentation</strong>:</p><br><ul><li>Prepare detailed reports on design progress, challenges, and solutions.</li><li>Maintain accurate documentation of design activities and decisions.</li></ul></li></ol><br>Qualifications<br><ul><li>15 years of experience in utility design and management, with at least 5 years in a leadership role.</li><li>Proven track record of successfully managing design teams and leading complex infrastructure projects</li><li>Advanced proficiency with design software and tools such as AutoCAD, BIM platforms, and industry-specific applications</li><li>Strong analytical and problem-solving skills with the ability to evaluate technical challenges and develop innovative solutions</li><li>Comprehensive knowledge of utility design standards, codes, and regulatory requirements applicable to Qatar and the Middle East region</li><li>Excellent project management skills, including budget management, resource planning, and schedule optimization</li><li>Demonstrated leadership abilities with strong interpersonal and communication skills</li><li>Experience with stakeholder management and cross-functional team collaboration</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest satisfaction:Ensures to deliver the brand promise and always provide exceptional guest service. Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels & Resorts Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Operations:Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety. Ensure high standards of personal presentation and grooming. Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture. To have a full working knowledge of the restaurant floor plan / layout, all F&B offers. Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest. Establish rapport with guests in a professional manner. Always provide our guests with the highest level of service and attention. Handle all guest enquiries and complaints in a courteous and efficient manner, requesting the assistance of the Team Leader / Supervisor or manager as required. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and ensure all information is given to a Team Leader and the management in order for the reservation in-house database to be updated. Always follow the restaurant Order of Service and Standard Operating Procedures. Follow all ongoing training procedures as set out by your mentor and the management. Report for duty on time and prepared for your shift. Adhere to agreed break times. Follow opening and closing procedures and complete all duties as required by the management and the Supervisor. Ensure that all stations are equipped with sufficient clean, polished cutlery / plates, and all other service wear. Ensure all tables are laid in accordance with the SOP. Be ready and prepared for service. Engage with and contribute to service briefings. Take instructions from your supervisor and manager, anticipate their requirements. Work with your Supervisor in order to control your section. Assist the Supervisor in controlling your section in the restaurant. Follow the Order of Service at all times, responding to the shift in charge instructions. Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers. Ensure that individual Mise en Place for each order is known and placed on the table. Understand guests to be prioritized – VIP’s, unhappy guests & regulars. Communicate guest preferences to your supervisor in order to build guest profiles. React promptly and deal with any issues, complaints, breakages & spillages. Communicate any issues to your supervisor and management promptly. Restock the station on time following the procedures. Ensure a high level of cleanliness is maintained throughout the restaurant. Complete relevant checklists correctly and honestly. Respond to changes in the F&B function as dictated by the industry, company, and hotel. Grow and improve skills and abilities through the appropriate training, assessment, and performance. Operate the micros system effectively and present the bill and take payments correctly. Handle all operating equipment carefully avoiding abuse and minimizing breakage.