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Position: OD & Workforce Specialist Reports To: Head of Rewards & OD (Nakilat) Company: Qatar Fabrication Company Location : Ras Laffan / Qatar<br>Job Summary and Purpose Handle all activities related to the different Organizational Development initiatives, in terms of reviewing and updating organization structure, job description, and competency framework. As well as ensure the proper allocations of resources by defining current and future manpower needs to meet Qatar Fabrication Company strategic goals.<br>Key Accountabilities:<br>Organizational Development & Job Design:<br>Handle and implement the organization development initiatives while working closely with the various Divisions/Departments across Qatar Fabrication Company. Advice management on change and organizational development requirements in order to meet the business objectives of Qatar Fabrication Company and based on clear analysis and benchmarks with other leading Oil and Gas shipping companies. Develop, review and update job descriptions in coordination with Qatar Fabrication Company different Divisions/Departments, using the appropriate tools, which include interviews, questionnaires, job analysis, etc., to ensure that all job descriptions are accurate. Define and update the behavioral and technical competencies in addition to their respective proficiency levels that are required to perform the various jobs effectively in coordination with the appropriate stakeholders. Coordinate with the different functions within Qatar Fabrication Company in order to ensure that the competency framework is still relevant and make necessary adjustments when necessary. Coordinate with the Learning and Development section in the development of the competency matrices and performance management system and ensure that competencies are properly linked to the performance management system.<br>Workforce/ Manpower Planning: <br>Work closely with the various Divisions/Departments across Qatar Fabrication Company to gain a deep understanding of their workforce needs in line with the organization’s strategic goals. Advice management on workforce requirements to meet the business objectives and based on analysis and benchmarks with other leading peer organizations. Provide guidance and support to all Divisions and Departments in areas related manpower planning, and provide solutions and recommendations as needed. Analyze and review requests related to changes in the approved manpower plans and get all required information and justifications to seek approval/decision for the top management. Develop manpower budgets in coordination with the Finance function and submit manpower plans and budget to the senior management for endorsement while ensuring compliance with overall HR policies and procedures.<br>Generic Accountabilities:<br>Safety, Health, Environment, & Quality (SHEQ):<br>Adhere to all relevant SHEQ policies, procedures, instructions and controls so that company provides a safe, world-class, secure and environmentally responsible service to customers, the public and its own people. Prioritizes his own and his colleagues’ well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness programs, and promptly reports any concerns regarding the wellbeing of oneself & others in order to foster a culture of best practice.<br>Policies, Systems, Processes & Procedures:<br>Implement approved departmental policies, processes and procedures.<br>Others:<br>Documents and maintain related records and documents. Coordinate with the Employee Relations Section- Recruitment Unit with regards to implementing the manpower plan and Qatarization targets. Continuously refine workforce planning processes to adapt to changing organizational needs. Stay informed about emerging trends and best practices in workforce planning.<br>Qualifications, Experience and Skills<br>Qualifications:Bachelor’s degree in business administration, Human Resources or any other related field. A certification in a relevant discipline from an accredited institution (e.g. CIPD, PHR, SPHR, CIR, ACIR), is highly preferred.<br>Experience: 5 - 7 years of related experience of which a minimum of 3-5 years should be in a similar position / responsibility Previous experience in the Oil & Gas industry and regional experience is preferred<br>Skills:Extensive Knowledge of organizational development principles and best practices Working Knowledge of HRM-ERP systems, preferably SAPKnowledge of Microsoft Office Proficiency in statistical analysis and data visualization tools (e.g., Excel, Tableau, Python, or R). Strong project management skills to oversee the implementation of workforce planning initiatives Strategic thinking and problem-solving abilities, with a focus on aligning workforce strategies with organizational goals.
Position: OD & Workforce Specialist Reports To: Head of Rewards & OD (Nakilat) Company: Qatar Fabrication Company Location : Ras Laffan / Qatar<br>Job Summary and Purpose Handle all activities related to the different Organizational Development initiatives, in terms of reviewing and updating organization structure, job description, and competency framework. As well as ensure the proper allocations of resources by defining current and future manpower needs to meet Qatar Fabrication Company strategic goals.<br>Key Accountabilities:<br>Organizational Development & Job Design:<br>Handle and implement the organization development initiatives while working closely with the various Divisions/Departments across Qatar Fabrication Company. Advice management on change and organizational development requirements in order to meet the business objectives of Qatar Fabrication Company and based on clear analysis and benchmarks with other leading Oil and Gas shipping companies. Develop, review and update job descriptions in coordination with Qatar Fabrication Company different Divisions/Departments, using the appropriate tools, which include interviews, questionnaires, job analysis, etc., to ensure that all job descriptions are accurate. Define and update the behavioral and technical competencies in addition to their respective proficiency levels that are required to perform the various jobs effectively in coordination with the appropriate stakeholders. Coordinate with the different functions within Qatar Fabrication Company in order to ensure that the competency framework is still relevant and make necessary adjustments when necessary. Coordinate with the Learning and Development section in the development of the competency matrices and performance management system and ensure that competencies are properly linked to the performance management system.<br>Workforce/ Manpower Planning: <br>Work closely with the various Divisions/Departments across Qatar Fabrication Company to gain a deep understanding of their workforce needs in line with the organization’s strategic goals. Advice management on workforce requirements to meet the business objectives and based on analysis and benchmarks with other leading peer organizations. Provide guidance and support to all Divisions and Departments in areas related manpower planning, and provide solutions and recommendations as needed. Analyze and review requests related to changes in the approved manpower plans and get all required information and justifications to seek approval/decision for the top management. Develop manpower budgets in coordination with the Finance function and submit manpower plans and budget to the senior management for endorsement while ensuring compliance with overall HR policies and procedures.<br>Generic Accountabilities:<br>Safety, Health, Environment, & Quality (SHEQ):<br>Adhere to all relevant SHEQ policies, procedures, instructions and controls so that company provides a safe, world-class, secure and environmentally responsible service to customers, the public and its own people. Prioritizes his own and his colleagues’ well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness programs, and promptly reports any concerns regarding the wellbeing of oneself & others in order to foster a culture of best practice.<br>Policies, Systems, Processes & Procedures:<br>Implement approved departmental policies, processes and procedures.<br>Others:<br>Documents and maintain related records and documents. Coordinate with the Employee Relations Section- Recruitment Unit with regards to implementing the manpower plan and Qatarization targets. Continuously refine workforce planning processes to adapt to changing organizational needs. Stay informed about emerging trends and best practices in workforce planning.<br>Qualifications, Experience and Skills<br>Qualifications:Bachelor’s degree in business administration, Human Resources or any other related field. A certification in a relevant discipline from an accredited institution (e.g. CIPD, PHR, SPHR, CIR, ACIR), is highly preferred.<br>Experience: 5 - 7 years of related experience of which a minimum of 3-5 years should be in a similar position / responsibility Previous experience in the Oil & Gas industry and regional experience is preferred<br>Skills:Extensive Knowledge of organizational development principles and best practices Working Knowledge of HRM-ERP systems, preferably SAPKnowledge of Microsoft Office Proficiency in statistical analysis and data visualization tools (e.g., Excel, Tableau, Python, or R). Strong project management skills to oversee the implementation of workforce planning initiatives Strategic thinking and problem-solving abilities, with a focus on aligning workforce strategies with organizational goals.
???? Welcome to Your Next Adventure!<br><br>We are seeking a disciplined and detail-oriented Ad Operations Specialist to handle the daily execution of Snoonu’s advertising campaigns. Reporting directly to the Media Coordinator, you will be responsible for the technical setup, trafficking, and quality assurance (QA) of all ads.<br><br>Your goal is operational excellence: ensuring that the strategy defined by the leadership is executed without errors and on time.<br><br>???? What You’ll Get Your Hands On<br><br>Set up and launch campaigns across Snoonu’s inventory (Banners, Sponsored Products) strictly following the media plans provided by the Lead. Ensure all creative assets meet technical specifications and policy guidelines before going live. Operate the backend of our Retail Media tech stack daily Monitor active campaigns daily to ensure pacing is on track (delivering the promised impressions/clicks). Generate raw performance reports for the Lead Media Coordinator to review. Immediately flag any technical discrepancies or delivery issues to your direct manager.<br><br>????♂️ The Magic You Bring<br><br>Experience: 1-3 years in Ad Operations, Digital Marketing, or Campaign Management. Language: Native/Fluent Arabic and English is MANDATORYTechnical Tools:Experience with Ad Servers or Campaign Manager tools is required. Soft Skills: High attention to detail, respect for hierarchy and processes, and ability to work under tight deadlines.<br><br>✨ Bonus Points If You Have<br><br>Specific Advantage: Experience using Topsort (or similar auction-based/sponsored listing platforms) is a major plus.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Position: OD & Workforce Specialist Reports To: Head of Rewards & OD (Nakilat) Company: Qatar Fabrication Company Location : Ras Laffan / Qatar<br>Job Summary and Purpose Handle all activities related to the different Organizational Development initiatives, in terms of reviewing and updating organization structure, job description, and competency framework. As well as ensure the proper allocations of resources by defining current and future manpower needs to meet Qatar Fabrication Company strategic goals.<br>Key Accountabilities:<br>Organizational Development & Job Design:<br>Handle and implement the organization development initiatives while working closely with the various Divisions/Departments across Qatar Fabrication Company. Advice management on change and organizational development requirements in order to meet the business objectives of Qatar Fabrication Company and based on clear analysis and benchmarks with other leading Oil and Gas shipping companies. Develop, review and update job descriptions in coordination with Qatar Fabrication Company different Divisions/Departments, using the appropriate tools, which include interviews, questionnaires, job analysis, etc., to ensure that all job descriptions are accurate. Define and update the behavioral and technical competencies in addition to their respective proficiency levels that are required to perform the various jobs effectively in coordination with the appropriate stakeholders. Coordinate with the different functions within Qatar Fabrication Company in order to ensure that the competency framework is still relevant and make necessary adjustments when necessary. Coordinate with the Learning and Development section in the development of the competency matrices and performance management system and ensure that competencies are properly linked to the performance management system.<br>Workforce/ Manpower Planning: <br>Work closely with the various Divisions/Departments across Qatar Fabrication Company to gain a deep understanding of their workforce needs in line with the organization’s strategic goals. Advice management on workforce requirements to meet the business objectives and based on analysis and benchmarks with other leading peer organizations. Provide guidance and support to all Divisions and Departments in areas related manpower planning, and provide solutions and recommendations as needed. Analyze and review requests related to changes in the approved manpower plans and get all required information and justifications to seek approval/decision for the top management. Develop manpower budgets in coordination with the Finance function and submit manpower plans and budget to the senior management for endorsement while ensuring compliance with overall HR policies and procedures.<br>Generic Accountabilities:<br>Safety, Health, Environment, & Quality (SHEQ):<br>Adhere to all relevant SHEQ policies, procedures, instructions and controls so that company provides a safe, world-class, secure and environmentally responsible service to customers, the public and its own people. Prioritizes his own and his colleagues’ well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness programs, and promptly reports any concerns regarding the wellbeing of oneself & others in order to foster a culture of best practice.<br>Policies, Systems, Processes & Procedures:<br>Implement approved departmental policies, processes and procedures.<br>Others:<br>Documents and maintain related records and documents. Coordinate with the Employee Relations Section- Recruitment Unit with regards to implementing the manpower plan and Qatarization targets. Continuously refine workforce planning processes to adapt to changing organizational needs. Stay informed about emerging trends and best practices in workforce planning.<br>Qualifications, Experience and Skills<br>Qualifications:Bachelor’s degree in business administration, Human Resources or any other related field. A certification in a relevant discipline from an accredited institution (e.g. CIPD, PHR, SPHR, CIR, ACIR), is highly preferred.<br>Experience: 5 - 7 years of related experience of which a minimum of 3-5 years should be in a similar position / responsibility Previous experience in the Oil & Gas industry and regional experience is preferred<br>Skills:Extensive Knowledge of organizational development principles and best practices Working Knowledge of HRM-ERP systems, preferably SAPKnowledge of Microsoft Office Proficiency in statistical analysis and data visualization tools (e.g., Excel, Tableau, Python, or R). Strong project management skills to oversee the implementation of workforce planning initiatives Strategic thinking and problem-solving abilities, with a focus on aligning workforce strategies with organizational goals.
Position: OD & Workforce Specialist Reports To: Head of Rewards & OD (Nakilat) Company: Qatar Fabrication Company Location : Ras Laffan / Qatar<br>Job Summary and Purpose Handle all activities related to the different Organizational Development initiatives, in terms of reviewing and updating organization structure, job description, and competency framework. As well as ensure the proper allocations of resources by defining current and future manpower needs to meet Qatar Fabrication Company strategic goals.<br>Key Accountabilities:<br>Organizational Development & Job Design:<br>Handle and implement the organization development initiatives while working closely with the various Divisions/Departments across Qatar Fabrication Company. Advice management on change and organizational development requirements in order to meet the business objectives of Qatar Fabrication Company and based on clear analysis and benchmarks with other leading Oil and Gas shipping companies. Develop, review and update job descriptions in coordination with Qatar Fabrication Company different Divisions/Departments, using the appropriate tools, which include interviews, questionnaires, job analysis, etc., to ensure that all job descriptions are accurate. Define and update the behavioral and technical competencies in addition to their respective proficiency levels that are required to perform the various jobs effectively in coordination with the appropriate stakeholders. Coordinate with the different functions within Qatar Fabrication Company in order to ensure that the competency framework is still relevant and make necessary adjustments when necessary. Coordinate with the Learning and Development section in the development of the competency matrices and performance management system and ensure that competencies are properly linked to the performance management system.<br>Workforce/ Manpower Planning: <br>Work closely with the various Divisions/Departments across Qatar Fabrication Company to gain a deep understanding of their workforce needs in line with the organization’s strategic goals. Advice management on workforce requirements to meet the business objectives and based on analysis and benchmarks with other leading peer organizations. Provide guidance and support to all Divisions and Departments in areas related manpower planning, and provide solutions and recommendations as needed. Analyze and review requests related to changes in the approved manpower plans and get all required information and justifications to seek approval/decision for the top management. Develop manpower budgets in coordination with the Finance function and submit manpower plans and budget to the senior management for endorsement while ensuring compliance with overall HR policies and procedures.<br>Generic Accountabilities:<br>Safety, Health, Environment, & Quality (SHEQ):<br>Adhere to all relevant SHEQ policies, procedures, instructions and controls so that company provides a safe, world-class, secure and environmentally responsible service to customers, the public and its own people. Prioritizes his own and his colleagues’ well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness programs, and promptly reports any concerns regarding the wellbeing of oneself & others in order to foster a culture of best practice.<br>Policies, Systems, Processes & Procedures:<br>Implement approved departmental policies, processes and procedures.<br>Others:<br>Documents and maintain related records and documents. Coordinate with the Employee Relations Section- Recruitment Unit with regards to implementing the manpower plan and Qatarization targets. Continuously refine workforce planning processes to adapt to changing organizational needs. Stay informed about emerging trends and best practices in workforce planning.<br>Qualifications, Experience and Skills<br>Qualifications:Bachelor’s degree in business administration, Human Resources or any other related field. A certification in a relevant discipline from an accredited institution (e.g. CIPD, PHR, SPHR, CIR, ACIR), is highly preferred.<br>Experience: 5 - 7 years of related experience of which a minimum of 3-5 years should be in a similar position / responsibility Previous experience in the Oil & Gas industry and regional experience is preferred<br>Skills:Extensive Knowledge of organizational development principles and best practices Working Knowledge of HRM-ERP systems, preferably SAPKnowledge of Microsoft Office Proficiency in statistical analysis and data visualization tools (e.g., Excel, Tableau, Python, or R). Strong project management skills to oversee the implementation of workforce planning initiatives Strategic thinking and problem-solving abilities, with a focus on aligning workforce strategies with organizational goals.
About Us<br><br>As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar.<br><br>You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, a health, and fitness club, and a rooftop pool, ensure a memorable stay<br><br>At Inter Continental Doha The City, we are looking for a passionate Laundry Technician.<br><br>A little taste of your day-to-day:<br><br>Every day is different, but you’ll mostly be:<br><br>Inspecting, maintaining, and repairing laundry equipment to ensure smooth daily operations. Carrying out preventive maintenance on washing machines, dryers, and other laundry equipment. Responding promptly to maintenance requests and completing work orders to minimise equipment downtime. Keeping tools, equipment, and work areas clean, organised, and in good working condition. Supporting energy conservation initiatives by identifying maintenance improvements and efficient operating practices. Following all health, safety, and hotel engineering standards while carrying out repairs. Working closely with the Laundry teams to resolve technical issues and maintain uninterrupted operations. Taking on other maintenance duties as assigned while contributing as a reliable team player.<br><br>What We need from you:<br><br>A Vocational Certificate or Diploma in Engineering, Mechanical, Electrical, or a related field, with at least 2 years of relevant experience. Hands-on experience maintaining and repairing commercial laundry equipment. Knowledge of preventive maintenance practices and troubleshooting mechanical and electrical faults. The ability to lift, push, and pull items up to 50 lbs (23 kg), with frequent bending, walking, and standing throughout the shift. A good understanding of reading, writing, and basic maths. Flexibility to work shifts, including nights, weekends, and public holidays. A strong commitment to workplace health and safety standards. Great communication skills, a proactive attitude, and the ability to work effectively with colleagues across departments.<br><br>What We Offer<br><br>In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking “Apply Online”<br><br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br><br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br><br>So, join us and you’ll become part of our ever-growing global family.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Senior Non-Key Expert – Ports and Shipping Specialist<br>About NTU International A/SNTU International A/S is a leading international consulting company providing project management and technical advisory services worldwide. NTU works extensively with European Union institutions, international financial institutions, development agencies, and public sector clients across transport, infrastructure, urban development, climate resilience, governance, and sustainable investment.<br>NTU International is preparing a proposal for the project “Global Gateway Transport and Urban Facility 2 – EC-INTPA/2026/EA-RP/0006.”<br>The overall objective of the project is to support the global transition towards inclusive, smart, clean, safe, secure, resilient and sustainable transport and cities in partner countries, in line with the Global Gateway strategy and the European Green Deal’s geopolitical offer.<br>The contract will involve the mobilisation of experts for technical assistance missions worldwide, with a particular focus on Sub-Saharan Africa, Latin America and the Caribbean, and Asia and the Pacific.<br>The intended start date is January 2027, with an implementation period of 48 months.<br>In this context, NTU International is seeking a highly qualified Senior Non-Key Expert – Ports and Shipping Specialist to support technical, policy, institutional and investment-related assignments in the maritime and inland waterways sectors.<br>Key Responsibilities Supporting the identification, preparation and implementation of maritime, port and inland waterways infrastructure projects. Conducting feasibility studies, technical assessments, project design reviews and investment-related analyses. Supporting port and logistics master planning, connectivity planning and multimodal transport integration. Advising on port infrastructure development, maritime transport services and inland waterways systems. Supporting procurement, tendering, implementation supervision, operation and maintenance planning. Promoting sustainable maritime transport and port decarbonisation measures. Supporting energy efficiency, electrification of port operations, shore-side electricity, renewable fuels and emissions reduction initiatives. Advising on green port infrastructure, circular economy approaches and environmental performance. Supporting climate resilience, disaster risk reduction and sustainability considerations in maritime infrastructure. Contributing to policy, regulatory and institutional reforms in the maritime sector. Supporting capacity building for public authorities, port authorities, operators and other sector stakeholders. Promoting European standards, technical practices and sustainability requirements in partner countries. Supporting stakeholder coordination involving public authorities, port authorities, operators, contractors, supervising engineers, IFIs and development partners.<br>Qualifications and Skills Master’s degree or equivalent diploma in maritime engineering, maritime sciences, port engineering, transport engineering, logistics, or another directly related discipline. Excellent knowledge of the maritime and inland waterways sectors, including ports, maritime transport, inland waterways transport and related policies and good practices. Good understanding of sustainable transport, infrastructure development, climate resilience and environmental and social considerations. Knowledge of development aid delivery methods. Excellent written and oral communication skills. Excellent computer skills.<br>General Professional Experience At least 15 years of general professional experience in the maritime sector. Proven experience managing complex assignments involving multiple stakeholders, including public authorities, port authorities, operators, contractors, supervising engineers and development partners. Proven professional experience across the project cycle of maritime infrastructure and services investments, including feasibility studies, detailed design, tendering/procurement support, implementation, operation and maintenance planning. Experience applying international and European standards and good practices related to maritime transport and port infrastructure, including technical quality, safety, environmental and social compliance, climate resilience and sustainability.<br>Specific Professional Experience At least 7 years of professional experience in the planning, design, supervision or management of maritime and/or port infrastructure and services. At least 3 years of proven professional experience in sustainable maritime transport and port decarbonisation, including areas such as energy efficiency, electrification of port operations, shore-side electricity, green port infrastructure, renewable fuels, emissions reduction measures, circular approaches, climate resilience and environmental performance of ports. Professional experience related to the G20 Principles for Quality Infrastructure Investment in the maritime sector, including feasibility studies, project design, port and logistics planning, safety, environmental and social considerations, maintenance, procurement, connectivity, interoperability and master plan development.<br>Assets Professional experience in developing countries (in situ);Professional experience in providing support to governance / capacity building in the maritime sector;Professional experience with the EU rules and procedures.<br>Language Requirements English proficiency at C1 level is mandatory. French at minimum B2 level will be considered an asset. Spanish at minimum B2 level will be considered an asset.<br>Please note that inclusion in the expert pool does not guarantee immediate assignment. Experts will be contacted based on specific project requirements, availability and matching qualifications. Selected experts may be mobilised for short-term technical assistance missions in partner countries globally. Only shortlisted candidates will be contacted.
CONTRACT SPECIALIST<br><br>Qualification<br><br>Bachelor’s degree in Engineering/Equivalent.<br><br>Experience<br><br>Minimum eight (8) year experience in Contract Award & Administration along with Planning, Control/Operations. Experienced in working in challenging environments and comfortable in working in a multinational team. Good command of English – both written and spoken.<br><br>Skills & Competencies<br><br>Good written and verbal communication skills and facilitation skills. Analytical, creative/innovative problem solving and critical thinking skills. Ability to handle multiple tasks with appropriate priority. Self-starter/self-management/self-drive and ability to work without close monitoring. Resilient under pressure (both internal and external). Strong ability to deal with competing priorities and complex issues. Expert Practical knowledge/application of MS Office tools like Excel, Power Point and other standard programmes for contract administration, including but not limited to SAP.<br><br>Primary Duties And Responsibilities<br><br>Prepare, manage and administer the contracts EPRS Division. This includes managing the entire tendering process, continuously updating the technical specifications and requirements, enforcing contractual requirements, monitoring contractors performance and applying relevant contract provisions and Liquidated Damages where applicable. Tender strategies, and all other related documents related to “Tendering and Contracting” process of EPRS Division. Monitor contractor performance by following periodic progress reports. Liaise with all relevant parties to ensure full contractual compliance. Enforcing contractual clauses Liquidated Damages etc. to ensure that the contractors delivery is as defined in the Scope of work. Responsible for timely and quality execution and analysis of routine and ad-hoc reports of contractors performance, including KPIs related to monitored process. Proactive identification of process issues related to contractual compliance and anomalies, risks and bottlenecks, including their root cause analysis, resolution proposals, support in preparation of corresponding solutions and mitigation plans. Carrying out necessary review and analysis of contract documents, including data and information gathering and provision of expert’s comments and insights. Identification of improvement opportunities, to revise scope of work & technical specifications for future contracts to ensure optimization of resources. Active involvement in various planning (e.g. cost and budgeting) and related activities within contract management; create, gather/consolidate and where required present associated information and insights to the management.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>This role is based in Bangkok, Thailand, and is open to candidates worldwide. We offer a generous relocation package to ensure a smooth transition to living and working in Bangkok.<br><br>The Opportunity:<br><br>We are looking for a Marketing Specialist / Campaign Manager who thrives on executing impactful marketing campaigns for business partners. In this role, you will spearhead high-volume, creative, and data-driven campaigns that contribute directly to the success of Agoda’s partners by boosting their business and reaching new heights.<br><br>You will leverage sophisticated Marketing tools like Iterable and Builder.io, while cultivating valuable insights from campaign performance to continuously improve strategies and drive better results.<br><br>If you’re detail-oriented with a flair for creativity, a knack for data analysis, and a desire to make a real impact, this is your chance to join a fast-paced and dynamic environment where your work directly drives partnership success.<br><br>Key Responsibilities:<br><br>Execute Partner Marketing Campaigns: Manage the end-to-end execution of our partners’ campaigns while ensuring timelines, quality, and stakeholder alignment. Creative Campaign Development: Collaborate to design compelling campaign materials, including themes and engagement-focused content tailored to partner audiences and strategy Leverage Marketing Tools: Operate advanced platforms (Iterable, Builder.io, and others) to deliver seamless and strategic campaign execution. Process optimization: Regularly review past campaigns, communications and projects to identify opportunities for improvements and advancements focused on driving efficiency Analyze & Optimize Campaign Performance: Measure performance metrics to uncover actionable insights, recommend campaign enhancements, and ensure optimal outcomes.<br><br>Requirements:<br><br>Marketing Campaign Execution Expertise: 1+ years in marketing operations or execution-focused roles with a proven track record of driving results. Results-Driven Professional: A passion to create campaigns that directly impact partner business growth and pipeline acceleration. Command of Digital Tools: Hands-on experience with marketing automation platforms like Iterable, Builder.io, Hub Spot, Braze, Mail Chimp, or similar. Multi-Tasking in a Fast-Paced Environment: Proven ability to manage several campaigns simultaneously without compromising quality. Detail-Oriented & Creative Problem Solver: Exceptional ability to understand and clarify requirements, refine messaging, and ensure all deliverables meet quality standards. Strong Analytical Mindset: Ability to interpret campaign data and performance to drive insights and propose impactful improvements.<br><br>IMPORTANT<br><br>This role will collaborate with our teams in the US and will require overlapping hours for effective communication. For example, you may be required to work two hours in the evening twice a week (exact times can be further discussed and coordinated). Flexibility in scheduling is required and expected to ensure smooth collaboration.<br><br>Why Join Us?<br><br>At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team!<br><br>#STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicanteockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaar data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java #eventmarketing<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>The BD
& Growth Operations Specialist is responsible for supporting BSL's business
development activities while ensuring the effective management of Growth
operations, including bid management, CRM governance and business development
reporting. The role will coordinate the Bid / No Bid and proposal process,
maintain accurate and timely CRM and pipeline information, and produce regular
and ad-hoc growth reports.</span><br></p><br><span>In addition to these operational
responsibilities, the role will actively support business development by
engaging with existing and potential customers, identifying new opportunities,
understanding customer requirements and supporting the development of
appropriate BSL solutions across HR Outsourcing, Training and Procurement
Outsourcing. Reporting to the Business Development Manager, the role will work
under their day-to-day direction while supporting the wider Growth strategy
established by the Head of Growth</span><br><br><span><b>Duties and Responsibilities</b> </span><br><br><p><b><span>Reporting,
Processes and Tools:</span></b><br></p><br><p><span><span>·</span></span><span>Own the
day-to-day governance and integrity of the Growth CRM, ensuring opportunities,
customer contacts, values, stages, activities and relevant background
information is complete, accurate and up to date.</span><br></p><br><p><span><span>·</span></span><span>Conduct regular
CRM reviews with relevant business/division owners and follow up on missing,
outdated or inaccurate information. Maintain accurate pipeline information and
support the Head of Growth and BD Manager with pipeline forecasting and
analysis.</span><br></p><br><p><span><span>·</span></span><span>Maintain
accurate and up-to-date records of business activities</span><br></p><br><p><span><span>·</span></span><span>Provide regular
updates and reports on business development activities and achievements.</span><br></p><br><p><span><span>·</span></span><span>Assisting with
drafting business plans, sales pitches, quotations, presentations, contracts to
potential clients and other relevant documents.</span><br></p><br><p><span><span>·</span></span><span>Collaborate with
the pricing and contracts teams to implement growth strategies and business
development / sales plans.</span><br></p><br><p><span><span>·</span></span><span>Build and
maintain strong relationships with existing and potential clients to drive
revenue growth</span><span> to support the HR outsourcing, training
and procurement outsourcing in Qatar and potentially other locations.</span><br></p><br><p><b><span>Bid Identification and Proposal
Development:</span></b><br></p><br><p><span><span>·</span></span><span>Review new tenders, RFPs and RFQs and prepare an initial
opportunity assessment covering scope, requirements, timelines, commercial
considerations and key risks.</span><br></p><br><p><span><span>·</span></span><span>Prepare the necessary Bid / No Bid documentation and coordinate
and facilitate Bid / No Bid sessions with the BD Manager and Head of Growth,
relevant business leads and SLT.</span><br></p><br><p><span><span>·</span></span><span>Following a Bid decision, coordinate with the relevant BSL
functions to develop and populate the proposal package in accordance with
customer requirements.</span><br></p><br><p><span><span>·</span></span><span>Maintain the bid plan and compliance requirements and coordinate
all required supporting documentation, including certificates, commercial
inputs, bid bonds and other submission requirements.</span><br></p><br><p><span><span>·</span></span><span>Ensure proposals are complete, compliant and submitted within
the required customer deadline.</span><br></p><br><p><span><span>·</span></span><span>Maintain appropriate bid
records, submission documentation and lessons learned.</span><br></p><br><p><b><span>Risk Assessment and Compliance:</span></b><br></p><br><p><span><span>·</span></span><span>Identify and coordinate the assessment of key risks arising
during the bid process, escalating material risks to the Business Development
Manager and relevant functional leads.</span><br></p><br><p><span><span>·</span></span><span>Uphold compliance with all requirements and guidelines outlined
in the Request for Proposal (RFP).</span><br></p><br><p><b><span>Resource
Management</span></b><b><span>:</span></b><br></p><br><p><span><span>·</span></span><span>Coordinate
bid activities, inputs and timelines across relevant functions to ensure
complete, high-quality proposals are submitted within required deadlines.</span><br></p><br><p><b><span>Market
Insights and Business Development:</span></b><br></p><br><p><span><span>·</span></span><span>Stay
abreast of market trends and competitor activities to inform bid strategy and
position the company effectively.</span><br></p><br><p><span><span>·</span></span><span>Conduct
market, customer and competitor research to identify potential opportunities
and provide insights to support business development decisions.</span><br></p><br><p><span><span>·</span></span><span>Monitor
relevant market developments, customer activity and industry trends and provide
findings to the Head of Growth and BD Manager.</span><br></p><br><p><span><span>·</span></span><span>Support
the identification and development of new business opportunities across BSL's
HR Outsourcing, Training and Procurement Outsourcing services.</span><br></p><br><p><span><span>·</span></span><span>Participate
in customer meetings, networking activities, exhibitions and relevant external
events, as instructed by the line manager, to develop relationships and
identify potential opportunities.</span><br></p><br><p><span><span>·</span></span><span>Manage
selected customer relationships and opportunities under the direction of the
Head of Growth and/or Business Development Manager.</span><br></p><br><p><span><span>·</span></span><span>When
assigned, engage with customers to understand requirements and coordinate
internally with relevant BSL functions to support the development of tailored
solutions.</span><br></p><br><p><span><span>·</span></span><span>Conduct
appropriate follow-up with customers and partners to progress assigned leads
and opportunities.</span><br></p><br><p><b><span>Communication
and Event Management:</span></b><br></p><br><p><span><span>·</span></span><span>Ensure regular updates to
internal stakeholders and monitor progress, outcomes, and manage any
adjustments needed during the bid process.</span><br></p><br><ul><li><span><span><span>Support
BSL exhibitions, conferences and external events from a business development
perspective, focusing on customer engagement, lead generation and appropriate
follow-up</span><span>.</span></span><br></span></li></ul>Key Accountabilities <br><br><p><b><span><span>·</span></span></b><b><span>Bid Management: </span></b><b><span>Effective coordination of Bid / No Bid and proposal
activities, including quality, compliance and on-time submission.</span></b><br></p><br><p><b><span><span>·</span></span></b><b><span>CRM
& Data Quality: </span></b><b><span>Accuracy,
completeness and timeliness of customer, opportunity and pipeline information
within CRM.</span></b><br></p><br><p><b><span><span>·</span></span></b><b><span>Reporting: </span></b><b><span>Accuracy, quality and timeliness of regular and ad-hoc
Growth reports.</span></b><br></p><br><p><b><span><span>·</span></span></b><b><span>Opportunity
Generation: </span></b><b><span>Contribution to the
identification and development of qualified business opportunities</span></b><b><span>.</span></b><br></p><br><p><b><span><span>·</span></span></b><b><span>Customer Engagement: </span></b><b><span>Effective participation in customer engagement and
progression of assigned relationships and opportunities.</span></b><br></p><br><ul><li><span><b><span>Process Improvement: </span></b><b><span>Continuous
improvement of Growth processes, templates, CRM discipline and bid-management
practices.</span></b></span></li></ul><br><br><span>Requirements</span><ul><li><span>Bachelor's degree in business administration, marketing, or a related field.</span><br></li><li><span>Experience in business development, sales operations, bid/proposal management or a related commercial environment, preferably within B2B or professional services.</span><br></li><li><span>Experience in reviewing RFP/RFQ/tender documentation and coordinating proposal submissions would be advantageous.</span><br></li><li><span>Strong CRM, pipeline management and reporting capability.</span><br></li><li><span>Commercial awareness and confidence to engage with customers and external stakeholders.</span><br></li><li><span>Strong communication, presentation and negotiation skills.</span><br></li><li><span>Excellent analytical skills, ability to interpret data and problem-solving abilities.</span><br></li><li><span>Ability to work independently and as part of a team.</span><br></li><li><span>Proficiency in Microsoft Office Suite and CRM software.</span><br></li><li><span>Ability to thrive in a fast-paced and target-driven environment.</span><br></li><li><span>Good organizational and time management skills.</span><br></li><li><span>Ability to effectively communicate complex information to stakeholders at all levels of the organization.</span><br></li><li><span>Knowledge of industry best practices and market dynamics including customer trends.</span><br></li><li><span>Flexibility to adapt to changing priorities, work on multiple projects simultaneously, self starter and proactive.</span><br></li><li><span>Deep understanding of market dynamics and consumer behavior.</span><br></li></ul><span>The specific competencies for this role are:
Influence and Persuasion and Good Enough 80/20 Rule.</span><br><br><br> </div>
???? Welcome to Your Next Adventure!<br><br>The Senior Process Improvement Specialist plays a key role in driving operational excellence across Snoonu’s Super App ecosystem. This role focuses on hands-on process optimization, helping make the organization faster, smarter and more scalable by improving how work gets done across operations, customer experience, and support functions.<br><br>This role partners closely with cross-functional teams to redesign processes, deliver measurable improvements, and embed a practical culture of continuous improvement grounded in data, customer insight, and frontline engagement.<br><br>???? What You’ll Get Your Hands On<br><br>Lead and deliver process improvement initiatives across operational domains, aligned to business priorities. Assess, map, redesign, and optimize end-to-end processes to improve speed handle times of cases, quality, scalability, and cost efficiency. Apply Lean, Six Sigma and Kaizen (or similar) methodologies to solve problems and drive sustainable improvements. Define and track KPIs, contribute to performance dashboards, and support governance routines to ensure impact. Act as a change agent within projects, supporting adoption of new ways of working across teams. Use Voice of the Customer (VoC) insights and data analysis to identify root causes and improve customer experience outcomes. Partner with Operations, Product, Tech, and CX teams to implement practical, data-driven improvements. Coach team members and process owners on continuous improvement tools and ways of working. Identify bottlenecks, inefficiencies, and operational risks and how to mitigate them - Using Ai to improve and speed handle times of cases Design and implement scalable process improvements around supply- Drivers, Restaurants, Supply Standardize operational procedures across People Ops and Ops<br><br>????♂️ The Magic You Bring<br><br>Strong experience in process improvement, operational excellence, or continuous improvement roles. Hands-on expertise in Lean Six Sigma, DMAIC, VSM, PDCA, Kaizen, and related methodologies. Proven ability to deliver end-to-end process improvement projects in fast-paced operational environments. Solid stakeholder management and change support skills, with the ability to influence without authority. Data-driven mindset, comfortable defining KPIs and translating insights into actionable improvements. Customer-centric approach, using feedback and VoC data to guide priorities. Exposure to digital transformation, automation, or process enablement tools. Lean Six Sigma or Operational Excellence certifications.<br><br>✨ Bonus Points If You Have<br><br>Clear communicator who can work effectively with both leadership stakeholders and frontline teams. Experience in logistics, delivery, aviation, or high-volume service operations.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Job Description<br><br>At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.<br><br>Boeing Global Services (BGS) is seeking a Quality Production Specialist to support our F-15 Qatar Program at Al Udeid AB, Qatar.<br><br>Position Responsibilities:<br><br><br>Reviews proposals, contracts, regulatory, program and customer requirements ensuring early quality involvement in program development. Prepares and maintains Quality directives, policies, processes, procedures and metrics to assure program, contract, customer, regulatory requirements, international standards and working agreements are deployed. Analyzes process data, metrics, models and flows to identify root cause of problems. Participates with stakeholders to develop potential preventive or corrective actions and implementation. Conducts research, compiles and analyzes performance reports and process control statistics, to continuously improve process capability. Conducts quality source selection and process reviews of suppliers' ability to meet program quality requirements and support business decisions and develops a coordinated response for management review and approval. Conducts hardware, software and system level audits to determine compliance with quality management system standards, configuration assurance, related business, regulatory and customer requirements and reports results to management. Analyzes data to provide material review dispositions for nonconforming materials, parts and equipment. Works under general direction.<br><br><br>This position requires the ability to obtain the US Security Clearance from the US Government.<br><br>This position is expected to be 100% onsite. The selected candidate will be required to work on-site.<br><br>Basic Qualifications (Required Skills/Experience):<br><br><br>Experience working with F-15 or comparable fighter aircraft.3+ years of experience with quality or inspection on military aircraft.3+ years of experience in Quality Management Systems (QMS). Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts.<br><br><br>Preferred Qualifications (Desired Skills/Experience):<br><br><br>5+ years of experience with quality or inspection on military aircraft.5+ years of experience in Quality Management Systems (QMS). Experience on F-15 platform. F-15 platform weapons experience. Previous Quality Assurance experience. Root cause analysis experience.<br><br><br>The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:<br><br><br>Competitive salary and annual incentive plans. Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs. Learning Together Programme to support your on-going personal and career development. Access to Boeing’s Well Being Programs, tool and incentives.<br><br><br>Important information regarding this requisition: This vacancy is for an international, locally hired position in Al Udeid, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U. S.-based payroll, and will commensurate with experience and qualifications and in accordance with applicable local law. Employment is subject to the candidates’ ability to satisfy all labor and immigration formalities.<br><br>Applications for this position will be accepted until Aug. 31, 2026<br><br>Export Control Requirements: <br><br>If the successful candidate is not a “U. S. Person” (as defined by 22 C. F. R.<br><br><br>120.62 “U. S. Person” includes U. S. citizens and U. S. nationals, lawful permanent residents, refugees, or asylees) and the position requires access to export-controlled data, an appropriate export authorization by the U. S. Government may be required prior to such access. Employment, and the continuity of employment of non-U. S. persons, is contingent upon the company’s ability to secure and maintain the necessary export control authorization.<br><br><br>Export Control Details: <br><br>US based job, US Person not required<br><br>Relocation <br><br>This position offers relocation based on candidate eligibility.<br><br>Security Clearance <br><br>This position requires the ability to obtain a U. S. Security Clearance for which the U. S. Government requires U. S. Citizenship. An interim U. S. Secret Clearance Pre-Start and final U. S. Secret Clearance Post-Start is required.<br><br>Visa Sponsorship <br><br>Employer willing to sponsor applicants for employment visa status.<br><br>Shift <br><br>Shift Worker (Qatar)<br><br>Equal Opportunity Employer:<br><br>We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.<br><br>We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Purpose and Scope: <br><br>The Energy Specialist is to provide shall serve as the Base Energy Manager (BEM) and primary point of contact for energy program-related inquiries and shall facilitate communication between relevant stakeholders, providing comprehensive energy program support services as required by the contract. This position will be in support of the Air Force Contract Augmentation Program (AFCAP) and it is located at Al Udeid Air Base (AUAB), Doha, Qatar.<br><br>Essential Responsibilities: <br><br>Provide establish an energy awareness program to reduce personal and technological energy consumption through conservation and waste minimization. Provide activities dedicated to achieving current federally mandated energy and water resilience objectives goals without degrading operational readiness or mission accomplishment. Promote the use of renewable energy, new technology, and engineering methods to reduce utility input requirements and maximize the use of high efficiency products. Will recommend utilities management processes to produce, treat, distribute, collect, and transmit energy. Provide energy use and allocation data to support the Energy Management Program in Nex Gen IT as required. Recommend changes in patterns of consumption to minimize utility costs and usage. Develop, coordinate, and implement utility management measures related to building heating and cooling, electrical usage and water conservation by working directly with the Heating, Ventilation, Air Conditioning (HVAC), Environmental Management Control System (EMCS), Facilities, Utilities, and Operations Engineering Sections to plan, organize, direct, and implement utility resilience and management programs to reduce energy consumption and determine the most efficient and sustainable systems for use and installation. Review and comment on project designs to confirm that energy conservation measures are included and to ensure maximum resource efficiency and sustainability. Serve as the Base Energy Manager (BEM) and primary point of contact for energy program-related inquiries and shall facilitate communication between relevant stakeholders, providing comprehensive energy program support services as directed by the Customer. Establish an energy awareness program to reduce personal and technological energy consumption through conservation and waste minimization. Provide activities dedicated to achieving current federally mandated energy and water resilience objectives goals without degrading operational readiness or mission accomplishment. Promote the use of renewable energy, new technology, and engineering methods to reduce utility input requirements and maximize the use of high efficiency products. Recommend utilities management processes to produce, treat, distribute, collect, and transmit energy. Provide energy use and allocation data to support the Energy Management Program in Nex Gen IT each month with zero (0) discrepancies. Track and verify energy reduction with data from monthly utility bills, meter reading, and data gathered in Nex Gen IT. Benchmark energy consumption against best practice guidelines. Develop, coordinate, and implement utility management measures related to building heating and cooling, electrical usage and water conservation by working directly with the Heating, Ventilation, Air Conditioning (HVAC), Environmental Management Control System (EMCS), Facilities, Utilities, and Operations Engineering Sections to plan, organize, direct, and implement utility resilience and management programs to reduce energy consumption and determine the most efficient and sustainable systems for use and installation. Review and comment on project designs to confirm that energy conservation measures are included and to ensure maximum resource efficiency and sustainability. Other duties as assigned to the relative area of responsibility. <br><br>Minimum Position Knowledge, Skills and Abilities Required:<br><br>Bachelor’s degree in mechanical engineering, electrical engineering, or a related field with at least four (4) years’ experience in Energy Management and shall be a current Certified Energy Manager (CEM), certified by the Association of Energy Engineers (AEE). Must have knowledge of principles of planning, energy program and other administrative duties. Nex Gen IT experience preferred. High school diploma or equivalent training/experience. Must be a USN to fill this position. Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain Secret Clearance. Possess a valid state issued driver’s license or international driver’s license and passport. Ability to read and write English is required. Solid communications skills, strong interpersonal skills. Strong ability to work as a member of a diverse, dynamic team. Outstanding problem-solving skills and sound judgment. Prior overseas government contracting experience preferred. <br><br>Work Environment, Physical Demands, and Mental Demands:<br><br>Working conditions at the assignment location could be remote and uncomfortable. Long hours, exposure to weather and hazardous conditions. <br><br>Other Responsibilities:<br><br>Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.<br><br>Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.<br><br>Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.
Purpose and Scope: <br><br>The Energy Specialist is to provide shall serve as the Base Energy Manager (BEM) and primary point of contact for energy program-related inquiries and shall facilitate communication between relevant stakeholders, providing comprehensive energy program support services as required by the contract. This position will be in support of the Air Force Contract Augmentation Program (AFCAP) and it is located at Al Udeid Air Base (AUAB), Doha, Qatar.<br><br>Essential Responsibilities: <br><br>Provide establish an energy awareness program to reduce personal and technological energy consumption through conservation and waste minimization. Provide activities dedicated to achieving current federally mandated energy and water resilience objectives goals without degrading operational readiness or mission accomplishment. Promote the use of renewable energy, new technology, and engineering methods to reduce utility input requirements and maximize the use of high efficiency products. Will recommend utilities management processes to produce, treat, distribute, collect, and transmit energy. Provide energy use and allocation data to support the Energy Management Program in Nex Gen IT as required. Recommend changes in patterns of consumption to minimize utility costs and usage. Develop, coordinate, and implement utility management measures related to building heating and cooling, electrical usage and water conservation by working directly with the Heating, Ventilation, Air Conditioning (HVAC), Environmental Management Control System (EMCS), Facilities, Utilities, and Operations Engineering Sections to plan, organize, direct, and implement utility resilience and management programs to reduce energy consumption and determine the most efficient and sustainable systems for use and installation. Review and comment on project designs to confirm that energy conservation measures are included and to ensure maximum resource efficiency and sustainability. Serve as the Base Energy Manager (BEM) and primary point of contact for energy program-related inquiries and shall facilitate communication between relevant stakeholders, providing comprehensive energy program support services as directed by the Customer. Establish an energy awareness program to reduce personal and technological energy consumption through conservation and waste minimization. Provide activities dedicated to achieving current federally mandated energy and water resilience objectives goals without degrading operational readiness or mission accomplishment. Promote the use of renewable energy, new technology, and engineering methods to reduce utility input requirements and maximize the use of high efficiency products. Recommend utilities management processes to produce, treat, distribute, collect, and transmit energy. Provide energy use and allocation data to support the Energy Management Program in Nex Gen IT each month with zero (0) discrepancies. Track and verify energy reduction with data from monthly utility bills, meter reading, and data gathered in Nex Gen IT. Benchmark energy consumption against best practice guidelines. Develop, coordinate, and implement utility management measures related to building heating and cooling, electrical usage and water conservation by working directly with the Heating, Ventilation, Air Conditioning (HVAC), Environmental Management Control System (EMCS), Facilities, Utilities, and Operations Engineering Sections to plan, organize, direct, and implement utility resilience and management programs to reduce energy consumption and determine the most efficient and sustainable systems for use and installation. Review and comment on project designs to confirm that energy conservation measures are included and to ensure maximum resource efficiency and sustainability. Other duties as assigned to the relative area of responsibility. <br><br>Minimum Position Knowledge, Skills and Abilities Required:<br><br>Bachelor’s degree in mechanical engineering, electrical engineering, or a related field with at least four (4) years’ experience in Energy Management and shall be a current Certified Energy Manager (CEM), certified by the Association of Energy Engineers (AEE). Must have knowledge of principles of planning, energy program and other administrative duties. Nex Gen IT experience preferred. High school diploma or equivalent training/experience. Must be a USN to fill this position. Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain Secret Clearance. Possess a valid state issued driver’s license or international driver’s license and passport. Ability to read and write English is required. Solid communications skills, strong interpersonal skills. Strong ability to work as a member of a diverse, dynamic team. Outstanding problem-solving skills and sound judgment. Prior overseas government contracting experience preferred. <br><br>Work Environment, Physical Demands, and Mental Demands:<br><br>Working conditions at the assignment location could be remote and uncomfortable. Long hours, exposure to weather and hazardous conditions. <br><br>Other Responsibilities:<br><br>Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.<br><br>Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.<br><br>Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.
Job Description<br><br>At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.<br><br>Boeing Global Services (BGS) is seeking an Experienced Quality Assurance Specialist to support our AH-64 business at Al Udeid AB, Qatar.<br><br>Position Responsibilities:<br><br><br>Reviews and validates product non-conformances and disposition type, quality procedures and engineering requirements. Performs analysis to identify and evaluate the quality of products, operations and processes to Quality Management System requirements, applicable company procedures, contract requirements or government regulations. Applies knowledge of aerospace design, systems and integration to perform failure and forensic analysis of aerospace components and systems. Trains and mentors fellow employees in the Quality Management System. Performs root cause analysis on the nonconformance to identify the cause and prevent recurrence. Independently develops, modifies and documents actions to assure problem resolution or to implement corrective/preventive action and documents resolution. Obtains corrective action on nonconforming plans and hardware/processes. Negotiates concurrence, obtains commitments for taking preventive and corrective action, prioritizes quality activities and ensures problem resolution. Reviews and validates the corrective action plans and identifies effectivity to ensure completion. Reviews and approves Quality planning changes or disposition of nonconformance hardware products/processes. Guides validation of configuration management, quality procedures and material review policies to deliver the software products. Develops software system processes to support changing industry standards. Reviews and implements corrective action on audit results to ensure media is stored and handled per-engineering defined requirements. Interprets industry standards and provide recommendations for implementation. Creates analytical reports and coordinates with the responsible parties for internal/external distribution. Works under general direction.<br><br><br>This position requires the ability to obtain the US Security Clearance from the US Government.<br><br>Basic Qualifications (Required Skills/Experience):<br><br><br>5+ years of experience in either, aircraft operations, aircraft maintenance or training related to aircraft operations and/or maintenance. 5+ years of experience with quality or inspection on military aircraft.3+ years of experience in Quality Management Systems (QMS). Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts.<br><br><br>Preferred Qualifications (Desired Skills/Experience):<br><br><br>5+ years AH-64 maintenance experience.5+ years’ military experience as a rotor wing aircraft maintainer. Experience on military rotorcraft platforms (MH-6, CH-47, UH-60, or AH-64). Previous Quality Assurance (QA) or Technical Inspector (TI) experience.<br><br><br>The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:<br><br><br>Competitive salary and annual incentive plans. Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs. Learning Together Programme to support your on-going personal and career development. Access to Boeing’s Well Being Programs, tool and incentives.<br><br><br>Important information regarding this requisition:<br><br>This vacancy is for an international, locally hired position in Al Udeid, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U. S.-based payroll, and will commensurate with experience and qualifications and in accordance with applicable local law. Employment is subject to the candidates’ ability to satisfy all labor and immigration formalities.<br><br>Applications for this position will be accepted until Aug. 31, 2026<br><br>Export Control Requirements: <br><br>If the successful candidate is not a “U. S. Person” (as defined by 22 C. F. R.<br><br><br>120.62 “U. S. Person” includes U. S. citizens and U. S. nationals, lawful permanent residents, refugees, or asylees) and the position requires access to export-controlled data, an appropriate export authorization by the U. S. Government may be required prior to such access. Employment, and the continuity of employment of non-U. S. persons, is contingent upon the company’s ability to secure and maintain the necessary export control authorization.<br><br><br>Export Control Details: <br><br>US based job, US Person not required<br><br>Relocation <br><br>This position offers relocation based on candidate eligibility.<br><br>Security Clearance <br><br>This position requires the ability to obtain a U. S. Security Clearance for which the U. S. Government requires U. S. Citizenship. An interim U. S. Secret Clearance Pre-Start and final U. S. Secret Clearance Post-Start is required.<br><br>Visa Sponsorship <br><br>Employer willing to sponsor applicants for employment visa status.<br><br>Shift <br><br>Shift Worker (Qatar)<br><br>Equal Opportunity Employer:<br><br>We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.<br><br>We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
???? Welcome to Your Next Adventure!<br><br>Most finance teams report the score. We help write it. As Business Finance Specialist - Commercial (Marketplace), you’ll be the finance co-pilot to the Marketplace GM - partnering mainly Commercial, but also across Finance, Strategy, Product and Marketing to drive how we win with restaurant partners and users. You’re the one who challenges the commission rate, models the partnership, calls out the margin trap, and tells the P&L story to leadership before they ask. If you’re the kind of finance person who’d rather be in the room when decisions get made than reading about them on a deck the next day, please keep reading.<br><br>???? What You’ll Get Your Hands On<br><br>Sit next to the Marketplace GM as their finance co-pilot - in the weekly commercial steering meetings, in the strategy debates, in the rooms when the call gets made Own the Marketplace P&L end-to-end and the story behind it: GMV, category margins, contribution margin, all the way to the bottom line Partner with Category Managers to shape category strategy, assortment calls, supplier negotiations, and the joint plans that actually move the business Push back on commercial assumptions when the numbers say something different - and bring the analysis to back it up Turn messy P&L dynamics into one-page narratives that GMs and leadership can actually act on Lead the financial case for new bets - category launches, new partners, supplier deals, exclusivities, and growth plays - with sharp ROI, payback, and risk framing Co-own promo strategy with Commercial: model the discount impact, the basket math, the category margin, the supplier-funded vs. own-funded mix Spot the risks and opportunities in the Marketplace P&L before they show up in the actuals - and bring the fix Build and own the BI, dashboards, and data plumbing that bring the commercial P&L to life - turning messy data into the scorecards and self-serve insights the GM and leadership team actually run the business off<br><br>????♂️ The Magic You Bring<br><br>Strong FP&A, commercial finance, or business partnering foundation - with a track record of being the finance person commercial leaders actually want in the room Sharp grip on revenue models, unit economics, take-rate, category margins, and supplier economics - you know which lever moves what Advanced Excel / Google Sheets and zero fear of large, messy datasets Can tell a story with numbers, and has the presence to hold the room at GM and leadership level Opinionated but constructive - happy to push back when the numbers tell a different story than the narrative Built to operate in fast, ambiguous, high-growth environments where structure gets built as you go<br><br>✨ Bonus Points If You Have<br><br>7+ years in FP&A, commercial finance, or business finance - ideally in q-commerce, grocery/retail, marketplaces, e-commerce, or other tech-enabled consumer businesses - partnering directly with Commercial or Category Management leaders You know category and supplier economics, pricing, promo mechanics, and supplier-funded structures well enough to know where margin gets made and where it leaks Hands-on with enterprise planning tools (TM1 / IBM Planning Analytics or similar) and BI tools (Power BI, Tableau); CMA, CFA, ACCA, or CPA (done or in progress) is a plus<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>Most finance teams report the score. We help write it. As Business Finance Specialist - Commercial (Marketplace), you’ll be the finance co-pilot to the Marketplace GM - partnering mainly Commercial, but also across Finance, Strategy, Product and Marketing to drive how we win with restaurant partners and users. You’re the one who challenges the commission rate, models the partnership, calls out the margin trap, and tells the P&L story to leadership before they ask. If you’re the kind of finance person who’d rather be in the room when decisions get made than reading about them on a deck the next day, please keep reading.<br><br>???? What You’ll Get Your Hands On<br><br>Sit next to the Marketplace GM as their finance co-pilot - in the weekly commercial steering meetings, in the strategy debates, in the rooms when the call gets made Own the Marketplace P&L end-to-end and the story behind it: GMV, category margins, contribution margin, all the way to the bottom line Partner with Category Managers to shape category strategy, assortment calls, supplier negotiations, and the joint plans that actually move the business Push back on commercial assumptions when the numbers say something different - and bring the analysis to back it up Turn messy P&L dynamics into one-page narratives that GMs and leadership can actually act on Lead the financial case for new bets - category launches, new partners, supplier deals, exclusivities, and growth plays - with sharp ROI, payback, and risk framing Co-own promo strategy with Commercial: model the discount impact, the basket math, the category margin, the supplier-funded vs. own-funded mix Spot the risks and opportunities in the Marketplace P&L before they show up in the actuals - and bring the fix Build and own the BI, dashboards, and data plumbing that bring the commercial P&L to life - turning messy data into the scorecards and self-serve insights the GM and leadership team actually run the business off<br><br>????♂️ The Magic You Bring<br><br>Strong FP&A, commercial finance, or business partnering foundation - with a track record of being the finance person commercial leaders actually want in the room Sharp grip on revenue models, unit economics, take-rate, category margins, and supplier economics - you know which lever moves what Advanced Excel / Google Sheets and zero fear of large, messy datasets Can tell a story with numbers, and has the presence to hold the room at GM and leadership level Opinionated but constructive - happy to push back when the numbers tell a different story than the narrative Built to operate in fast, ambiguous, high-growth environments where structure gets built as you go<br><br>✨ Bonus Points If You Have<br><br>7+ years in FP&A, commercial finance, or business finance - ideally in q-commerce, grocery/retail, marketplaces, e-commerce, or other tech-enabled consumer businesses - partnering directly with Commercial or Category Management leaders You know category and supplier economics, pricing, promo mechanics, and supplier-funded structures well enough to know where margin gets made and where it leaks Hands-on with enterprise planning tools (TM1 / IBM Planning Analytics or similar) and BI tools (Power BI, Tableau); CMA, CFA, ACCA, or CPA (done or in progress) is a plus<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>Most finance teams report the score. We help write it. As Business Finance Specialist - Commercial (Marketplace), you’ll be the finance co-pilot to the Marketplace GM - partnering mainly Commercial, but also across Finance, Strategy, Product and Marketing to drive how we win with restaurant partners and users. You’re the one who challenges the commission rate, models the partnership, calls out the margin trap, and tells the P&L story to leadership before they ask. If you’re the kind of finance person who’d rather be in the room when decisions get made than reading about them on a deck the next day, please keep reading.<br><br>???? What You’ll Get Your Hands On<br><br>Sit next to the Marketplace GM as their finance co-pilot - in the weekly commercial steering meetings, in the strategy debates, in the rooms when the call gets made Own the Marketplace P&L end-to-end and the story behind it: GMV, category margins, contribution margin, all the way to the bottom line Partner with Category Managers to shape category strategy, assortment calls, supplier negotiations, and the joint plans that actually move the business Push back on commercial assumptions when the numbers say something different - and bring the analysis to back it up Turn messy P&L dynamics into one-page narratives that GMs and leadership can actually act on Lead the financial case for new bets - category launches, new partners, supplier deals, exclusivities, and growth plays - with sharp ROI, payback, and risk framing Co-own promo strategy with Commercial: model the discount impact, the basket math, the category margin, the supplier-funded vs. own-funded mix Spot the risks and opportunities in the Marketplace P&L before they show up in the actuals - and bring the fix Build and own the BI, dashboards, and data plumbing that bring the commercial P&L to life - turning messy data into the scorecards and self-serve insights the GM and leadership team actually run the business off<br><br>????♂️ The Magic You Bring<br><br>Strong FP&A, commercial finance, or business partnering foundation - with a track record of being the finance person commercial leaders actually want in the room Sharp grip on revenue models, unit economics, take-rate, category margins, and supplier economics - you know which lever moves what Advanced Excel / Google Sheets and zero fear of large, messy datasets Can tell a story with numbers, and has the presence to hold the room at GM and leadership level Opinionated but constructive - happy to push back when the numbers tell a different story than the narrative Built to operate in fast, ambiguous, high-growth environments where structure gets built as you go<br><br>✨ Bonus Points If You Have<br><br>7+ years in FP&A, commercial finance, or business finance - ideally in q-commerce, grocery/retail, marketplaces, e-commerce, or other tech-enabled consumer businesses - partnering directly with Commercial or Category Management leaders You know category and supplier economics, pricing, promo mechanics, and supplier-funded structures well enough to know where margin gets made and where it leaks Hands-on with enterprise planning tools (TM1 / IBM Planning Analytics or similar) and BI tools (Power BI, Tableau); CMA, CFA, ACCA, or CPA (done or in progress) is a plus<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!