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Locations: Dubai | Riyadh | Doha<br><br>Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>What You'll Do<br><br>As the HR Risk and Employee Relations (ER) CoE Manager in this 12- 14 month temporary role, you will play a strategic role in shaping the HR Risk and Employee Relations framework for the organisation in the Middle East. You will drive the development and implementation of policies, lead high-impact employee relations initiatives, and act as a key advisor to a senior leadership on complex workplace matters. In this capacity you will own critical HR<br><br>processes, including ER investigations.<br><br>You will act as a trusted advisor to HR services, and partner to business leaders, and employees, offering<br><br>expert guidance on best practices in employee relations, workplace conduct, and HR risk management.<br><br>Collaborating with legal, compliance, and HR teams, you will proactively address potential risks, enhance<br><br>employee experience, and foster a culture of accountability and transparency.<br><br>YOU'RE GOOD AT<br><br>Employee Relations and Conflict Resolution Managing sensitive ER cases, including investigations into grievances, misconduct, and<br><br>workplace conflicts, ensuring fair and compliant resolutions.<br><br>Providing guidance and support on complex ER matters, acting as a subject matter expert. Proactively identifying potential workplace issues and addressing them through preventative<br><br>measures, such as training or policy updates.<br><br>Maintain Middle East case data up to date in the relevant tools; documenting conversations<br><br>and preparing high quality reports.<br><br>Lead the analysis of trends and data insights on cases, outcomes and recommendations<br><br>throughout the year. Through the analysis and interpretation of internal and external ER<br><br>related data sources, identify trends and develop appropriate recommendations for value<br><br>adding and strategic ER interventions that meet organizational and customer specific<br><br>needs. Ensure the impacts of these initiatives are measurable and evidenced.<br><br>Policy Development and Implementation Owning and developing HR policies and processes related to employee relations, workplace<br><br>conduct, and HR risk management.<br><br>Collaborating with HR leadership to align policies with organizational objectives and<br><br>compliance requirements.<br><br>Ensuring that all policies are effectively communicated and understood across the<br><br>organization.<br><br>Drive efficiency improvements through offshoring/outsourcing solutions, and the application<br><br>of technology.<br><br>Knowledge Building and HR Support Supporting the HR Services team by providing structural solutions and knowledge-sharing<br><br>initiatives to enhance team capabilities in handling challenging discussions.<br><br>Developing resources, including clearly structured and complete templates, as well as<br><br>training programs to improve the HR Services team’s and other stakeholder proficiency in<br><br>managing processes independently where possible.<br><br>Ensure awareness and compliance with BCG values, enabling a welcoming and non<br><br>threatening work environment for all our staff and other contributors.<br><br>Acting as a liaison between HR Services and other functions to address escalated issues and<br><br>align on resolutions.<br><br>Collaboration and Stakeholder Engagement Building strong relationships with HR Services, other HR CoE teams to drive alignment on<br><br>ER and risk-related matters.<br><br>Acting as a trusted partner to employees, managers, and leadership by providing guidance<br><br>and ensuring fair treatment in all workplace matters.<br><br>Representing the organization in interactions with regulatory bodies or external auditors<br><br>when required<br><br>What You'll Bring<br><br>Bachelor’s degree in HR Management or Business. Educational Background in employment law or demonstrable practical experience with handling complex employment/workplace issues with a legal angle.7 years of professional experience in HR operations, employee relations, or HR risk management. Experience in employee relations (mandatory for the role). Strong understanding of workplace policies, and risk management frameworks. Excellent analytical and problem-solving skills, with an approach to addressing HR challenges. Exceptional written and verbal communication skills, with the ability to handle sensitive issues with discretion and professionalism. Collaborative mindset, with the ability to work effectively across teams & with diverse stakeholders. Your written and spoken English is excellent, Arabic is a plus<br><br>Who You'll Work With<br><br>You will collaborate closely with HR Services, legal and compliance teams to manage risk and employee relations effectively. Your role will involve working directly with employees and managers to address concerns, partnering with leadership to align risk strategies with organizational goals, and ensuring compliance with policies and regulations.<br><br>Additional info<br><br>KEY COMPETENCES<br><br>Conflict Resolution: Effectively manages and resolves workplace conflicts, ensuring fairness and compliance with organizational policies. Task Management: Balances multiple priorities efficiently, delivering high-quality outcomes in a timely manner Policy Expertise: Demonstrates deep knowledge of labor laws and organizational policies, applying them effectively in employee relations and risk management scenarios. Communication Skills: Builds trust and fosters transparency through clear, empathetic, and professional communication. Collaboration and Teamwork: Works well with cross-functional teams, aligning stakeholders on solutions and fostering a collaborative environment. Integrity and Confidentiality: Upholds the highest standards of integrity, maintaining confidentiality in all employee relations and risk management matters<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for all transactions relating to the Accounts internal and external, processes for all domestic and international retail, VIP, QNB First, Staff, and corporate accounts. The incumbent will be responsible for ensuring the adequacy of the of opening/ Amendment accounts documentation in compliance with set policies and procedures and regulatory legal form of business etc.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist in the creation of Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for all transactions related to the opening accounts Unit and monitor their achievement on periodic basis. Implements KPI’s and best practices for Senior Manager, Accounts Management role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Liaise with Relationship Managers in domestic retail, VIP, QNB First, Staff, and corporate banking to ensure that all opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the account's documents are timely received and timely Completed. Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Internal (Processes, Products, Regulatory): Sets procedures to be followed by Unit personnel in reviewing opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts in the system, ensuring all Forms and other regulatory requirements are being followed by Unit personnel. Coordinate with the Admin Services and Document Unit for the timely submission of accounts opening documents for safekeeping. Ensure opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts are received and completed performed within TAT per Application Type and Department laid down in the SLAs. Timely communicate the completion of opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the account's procedures to retail and corporate banking personnel to ensure timely customer service. Make sure all staff Attendance with direct supervision. Review documentation on all new opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts to ensure proper procedures were followed and red flags were properly followed up and approved. Follow-up with the Admin Services Department to make sure to adding opening accounts/Amendment/closing/adding signature Etc. of the transaction which related to the accounts request in the Custom place to Accounts operations dept. Make sure to put opening accounts/ Amendment/closing/adding signature Etc. of the transaction which related to the accounts request in a safe place until shift to warehouse in admin Services on a weekly basis.<br><br>Continuous Improvement<br><br> Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues Learning & Knowledge: Possess superior knowledge of developments Management/ Matters related to the bank, rules, Matters relating to the audit, relationship, Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 8 years of relevant experience, preferably within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate
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<p>Technip Energies is a leading engineering and technology company serving the energy transition, with leading positions in Liquefied Natural Gas (LNG), hydrogen, and ethylene, and a strong presence in the growing markets of blue and green hydrogen, sustainable chemistry, floating offshore wind turbines, and CO2 capture and storage. The company benefits from its robust project delivery model, supported by a comprehensive portfolio of technologies, products, and services. Committed to Diversity & Inclusion and Sustainable Development, and operating in 35 countries, our 18,000 employees are fully dedicated to bringing our clients' innovative projects to life, pushing the boundaries of what is possible to accelerate the energy transition towards a better future.</p><br><p><strong>As a reminder, the VIE is strictly reserved for candidates aged 18 to 28 of French or European nationality, in accordance with the regulations in force.</strong></p><br><p><strong>Start date: 1st of November 2026</strong><br><strong>Duration: 24 months</strong></p><br><p><strong><u>About the tasks :</u></strong></p><br><p>As an assistant to the Construction Contracts Engineer, you will be assigned to the North Field South (NFS) project site in Ras Laffan, Qatar, as part of the Technip Energies team carrying out the project with its construction partner, Consolidated Contractors Group, through the T. ENCCC JV joint venture.<br> </p><br><p>For the duration of your VIE assignment, you will be responsible for the following activities:<br> </p><br><ul> <li>Understanding the contractual and commercial operations of Technip Energies’ construction contracts, with a particular focus on the NFS project contracts</li></ul><p>Assisting the local manager with the following tasks:</p><br><ul> <li>Tracking and responding to requests for additional work</li> <li>Managing cost and/or extension-of-time claims from and to subcontractors</li> <li>Monthly tracking of invoicing and payments to subcontractors</li> <li>Weekly meetings with subcontractors</li> <li>Preparing the monthly activity report for construction contracts</li> <li>Preparing contract amendments</li> <li>Tracking correspondence related to construction contracts</li> <li>Coordination with other project disciplines (Engineering, Procurement, Construction, Scheduling, etc.) to ensure and anticipate that the subcontractor is able to perform its services without disruption, thereby protecting the company’s interests against potential claims from the subcontractor</li> <li>Involvement in site operations: Regular site visits; participation in HSE inspections</li></ul><p><strong><u>About the profile:</u></strong></p><br><ul> <li>Graduate of a general engineering school</li> <li>You are eager to gain hands-on experience with the on-site execution of a large-scale onshore project within the LNG sector.</li> <li>You are meticulous and a strong team player, capable of taking initiative and responding to the demands of the job with professionalism and energy. </li> <li>You enjoy dealing with contractual and financial matters as well as commercial negotiations.</li> <li>You have strong interpersonal skills and are able to manage problems thoughtfully and effectively. You are comfortable working in diverse cultural and environmental settings. </li> <li>You are motivated, resilient, and ready to commit to an assignment at a challenging construction site.</li> <li>Very good spoken and written English required.</li> <li>Very good command of English (reading, speaking, writing)</li></ul><p><strong>What’s next ?</strong></p><br><p><br> At Technip Energies, we prioritize internal applications and provide timely feedback to internal applicants. Our Recruiting Team screens and matches your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with a reasonable timeframe. You can check your application progress directly in PeopleConnect Recruiting.</p><br><p>Once receiving your system application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. </p><br><p>We invite you to get to know more about our company by visiting www.ten.com and follow us on LinkedIn, Instagram, Facebook, and YouTube for company updates.</p><br><p>Technip Energies attaches great importance to diversity and inclusion, which is why<strong> all our offers are open to people with disabilities.</strong></p><br><p><strong>Together, let’s be part of the solution !</strong></p><br><br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily responsible for the support and maintenance of the organization’s repository of software applications through best practices. The individual will support his/her application and development team on issues related to the development, and deployment of critical information and Banking software systems.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Provide effective solutions to user requirements. Take part in the overall IT strategy execution. Assist in implementing Key Risk Indicators (KRIs) Assist in implementing Key Performance Indicators. Implements KPI’s and best practices for Core Banking Application System Analyst Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Collaborate with analysts, designers, and system owners in the support , development and unit testing of new and existing software programs and applications. Liaise with developers to assist with quality assurance, program logic, and data processing. Liaise with Manager – Core Banking Applications for prompt support and rectification of any problems or emergencies. requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Engage in the development and deployment of new applications, system software, and/or enhancements to existing applications throughout the enterprise. Analyze existing applications’ effectiveness and efficiency, and then develop strategies for improving or leveraging these systems. Make recommendations on software services in support of development efforts. Ensure that any new software integration into bank systems meets functional requirements, system compliance, and interface specifications. Cultivate, disseminate, and enforce procedures, and quality assurance best practices. Prepare documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Ensure proper implementation of strategies, policies, standards and guidelines of project management and control to deliver the projects objectives within the limited resources, time and budget. Involve in the preparation and maintenance of documentation and standards for the different activities and system user guides as per the overall documentation policy. Ensure compliance and adherence to the existing standards and policies Learning & Knowledge: Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems. Possess knowledge of system architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long term planning and approved strategy. Identify areas for professional development of self and act to enhance professional development. of self and direct reports and act to enhance professional development of self and others. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s Degree in Computer Science or related degree. At least 4 years’ experience in financial services with a specialization in web or mobile application development. Core banking application. Should have strong development experience on various Core Banking Applications including IBM System i. Training courses and certification in related systems technology.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
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Job Summary <br> <p>The incumbent will assist the Senior Vice President (SVP) of IT Security International in providing oversight, guidance and governance to the QNB Group Subsidiaries in all matters relating to the QNB Group IT Security. The incumbent will be working closely with the IT Security teams and other relevant stakeholders in each of the Subsidiaries and International Branches to provide oversight, guidance and challenge on the deployment of a consistent methodology, approach and execution of Group Information Security policies, standards and practices. The incumbent may undertake risk assessments and promote efficient and prompt communication, interaction and synergies between QNB International Units’ IT Security functions with the various QNB business areas (i.e. Corporate and Institutional Banking, Treasury, Retail, Wealth Management) and support areas (Operations, IT, Services, Communications, Human Capital), as well as Audit, Legal, Group Strategy, Compliance and Financial Control functions (”QNB Divisions”).</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder & Financial: - - - - - - - </p><br><p>Support the implementation of the QNB Group Information Security Framework (Polies, Procedures and </p><br><p>standards) with the aim to improve the groups management of its Information Security </p><br><p>Increase the effectiveness of management’s oversight by creating a methodology and list of KPI/KRIs to monitor </p><br><p>the effectivenes or controls and assess the security posture of the entities. </p><br><p>Provide inputs to the Manager of IT Security International to prepare the Information Security Strategy. </p><br><p>Assist the Senior Vice President of IT Security International in preparing the Information Security Strategy that </p><br><p>reflects the Group’s tolerance for risk and present it to the GCRO for discussion/ review. </p><br><p>Promote a strong control culture and general awareness of risk management across the business. </p><br><p>Implements KPI’s and best practices for IT Security International. </p><br><p>Act within the limits of the powers delegated to the incumbent. </p><br><p>B. Customer (Internal & External): - - - - - - - - - - - - </p><br><p>Build and maintain strong and effective relationship with all Support departments and units to achieve the Group’s </p><br><p>goals/ objectives. </p><br><p>Build and maintain strong and effective relationship with all relevant stakeholders in Subsidiaries and International </p><br><p>branches to achieve the Group’s goals/ objectives. </p><br><p>Provide timely and accurate information to the external and internal auditors and the Compliance function as and </p><br><p>when required. </p><br><p>Ensure the pro-active participation and support of QNB International Units in the preparation / updating of policies, </p><br><p>procedures and guidelines. </p><br><p>Ensure that the information security framework is well embedded across the business and functions to ensure </p><br><p>transparency of risks, issues and events. </p><br><p>Regularly contribute presentations to governance committees ensuring the Information Security profile is clearly </p><br><p>reported and understood. </p><br><p>Consolidate portfolio management data/ other Information Security data received from the other Information </p><br><p>Security sub-functions. </p><br><p>Produce adequate and accurate reports pertaining to Information Security. </p><br><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time. </p><br><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br><p>C. Internal (Processes, Products, Regulatory): - </p><br><p>Stay updated with the relevant best practice pronouncements pertaining to Information Security and work towards </p><br><p>instilling the same within the Group’s Information Security practices.</p><br><p>- Carry out appropriate on-going evaluation of all systems, processes and infrastructure, to ensure policies, </p><br><p>processes and standards are in place to identify, assess, measure, manage and report Information Securitys, </p><br><p>including identification of the Subsidiaries systemic Information Security. - Escalate relevant Information Security reporting/issues as requested by the VPs and Managers of IT Security </p><br><p>International to include and comply with all internal and/or external requirements. - Assist in the delivery of other projects as mandated by the VPs and Managers of IT Security International </p><br><p>D. Learning & Knowledge: - Possess an understanding of business processes and controls in all related operational areas. - Possess superior knowledge on quantitative techniques to assessing, measuring and managing Information </p><br><p>Security. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to Information Security. - Keep abreast of the latest technical developments in modeling Information Security. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. </p><br><p>E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </p><br><p>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control </p><br><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, </p><br><p>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the </p><br><p>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br><p>F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br><p>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </p><br><p>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education and Experience Requirements <br> <p>- Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). </p><br><p>- Professional certifications such as CCSP, CISSP is mandatory. </p><br><p>- At least of 6 years’ experience in a major International bank in an Information Security department </p><br><p>- Ideally a mix of both 1st, 2nd and 3rd line experience</p><br> <br> <br> </div>
Additional Information<br><br>Job Number 26107828<br><br>Job Category Food and Beverage & Culinary<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Developing and Maintaining Budgets<br><br> Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives.<br><br>Leading Food and Beverage Team<br><br> Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br><br>Ensuring Exceptional Customer Service<br><br> Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Drives alignment of all employees, team leaders and managers to the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guest's expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br><br>Additional Responsibilities<br><br> Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>時代を超越した魅力と先駆的な精神を兼ね備えたセントレジスホテル&リゾートは、世界各地の一等地に50以上のラグジュアリーホテルとリゾートを展開し、極上の体験をお届けすることに尽力しています。20世紀初頭にジョン・ジェイコブ・アスター4世がニューヨークにセントレジスホテルを開業して以来、すべてのお客様一人ひとりに妥協のないきめ細やかな最高級のサービスを提供することに尽力しています。これを完璧に実現するのが、洗練されたクラシックなスタイルとモダンな感性を兼ね備えたホスピタリティあふれるチームと、シグネチャーサービスであるバトラーサービスです。ぜひセントレジスの採用情報をご覧ください。セントレジスの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。
Job Purpose:The Group Business Development Director - MENA is responsible for identifying, originating and securing major infrastructure investment opportunities across Middle East, North Africa and Sub-Saharan Africa. The role leads deal sourcing and relationship development with government entities, strategic partners, project developers, current asset owners and operators, and co-investors. The role drives revenue generation through direct deal origination and supports opportunity assessment, commercial negotiation, diligence, transaction structuring and closing in collaboration with the investment deal team.<br>Responsibilities:Deal Origination & Business Development• Lead deal origination across Middle East, North Africa and Sub-Saharan Africa, building and maintaining a robust pipeline of investment opportunities across ports, airports, power generation, oil and gas, refinery, water, agriculture, real estate, mining and pipeline sectors.• Develop and execute a comprehensive regional business development strategy to source opportunities through direct engagement with governments, current asset owners and operators, strategic partners and project developers.<br>Strategic Stakeholder & Government Relations• Establish and nurture strategic relationships with government officials, regulatory bodies, public-sector stakeholders, asset owners and operators to understand priorities and secure direct access to investment opportunities.• Manage relationships with current asset owners and operators, identifying partnership, acquisition and investment opportunities, with deal-team support for detailed technical and financial diligence.• Build and maintain relationships with co-investors and strategic co-investment partners Opportunity Assessment & Investment Preparation• Identify and qualify investment opportunities through market research and direct stakeholder engagement, assessing commercial and structural feasibility.• Prepare investment opportunity assessments and memoranda for the Investment Committee, detailing market context, opportunity characteristics and proposed structure.<br>Capital Investment Project Development• Partner with sector verticals to design and implement stage-gate processes for capital investment project maturation, establishing clear quality gates, decision criteria, and approval protocols aligned with sector-specific requirements.• Support sector implementation of cost estimation methodologies and documentation standards aligned with best practices; establish guidance frameworks that enable sector teams to manage cost estimate progression from preliminary Class 4 to Class 1 bankable estimates, including audit trail, assumptions documentation, and risk registers at each gate.• Develop sector-specific project governance templates and escalation protocols defining roles, approval authorities, and documentation requirements; support sector adoption and provide Bridge Holding governance interface for alignment with investor and lender requirements.• Establish bankability assessment frameworks and gate-review criteria in partnership with sectors; support readiness validation for Investment Committee approval and third-party financing; ensure best in class capital project development standards are met.• Build and maintain project intake, tracking, and documentation systems that support sector pipeline visibility, stage-gate compliance, and Bridge Holding oversight; generate quarterly reports on project maturation progress by sector, gate approval rates, cost estimate confidence evolution, and bankability metrics; serve as primary interface between sector origination teams and central Investment Committee.<br>Commercial Negotiation & Deal Execution Support• Lead commercial negotiations of term sheets, framework agreements and transaction arrangements with governments, current asset owners, project developers and co-investment partners, with support from legal and transaction teams.• Collaborate with financial analysts, technical specialists and legal advisers on opportunity evaluation, providing market insight and commercial perspective.• Support financial, technical, legal, tax, regulatory, sanctions and integrity diligence and coordinate inputs from internal specialists and external advisers.• Assist with transaction structuring, financial analysis, term-sheet review, negotiations, documentation and closing processes.<br>Co-Investor & Financial Institution Engagement• Build and maintain relationships with co-investors, co-investment partners and financial institutions to facilitate deal execution and investment syndication. Market Intelligence & Strategic Advisory• Travel across assigned regions, estimated at 20 to 30 percent of time, to maintain stakeholder relationships, identify emerging opportunities and manage critical negotiations.• Monitor market trends, regulatory developments, competitive landscape and sector dynamics in target geographies to identify emerging investment opportunities.• Provide market insight and strategic recommendations to senior management for fund-strategy refinement and opportunity identification. Team Leadership & Capability Development• Lead and mentor the business development team, supporting origination, relationship management and opportunity-evaluation activities<br>Job Knowledge & Skills:• Infrastructure investment acumen: Deep understanding of infrastructure investment strategies, sector dynamics, risk profiles and return drivers across ports, airports, power, energy, water, agriculture, mining and real estate, including greenfield, brownfield and acquisition opportunities.• Deal origination and market sourcing: Ability to identify, qualify and originate high-quality infrastructure investment opportunities through direct engagement with governments, asset owners and developers and to assess commercial viability and structuring potential.• Asset-owner and operator relations: Ability to build productive relationships with existing asset owners, operators and managers, understand their business drivers and identify partnership and acquisition opportunities.• Commercial negotiation and deal structuring: Ability to negotiate commercial terms, concession agreements, joint-venture arrangements and purchase agreements, with an understanding of pricing mechanisms and governance frameworks.• Regional market and political expertise: Deep knowledge of Middle East, North Africa and Sub-Saharan Africa political economy, macroeconomic trends, regulatory frameworks, currency dynamics, key sectors and major asset owners and developers.• Project stage-gate and cost estimation: Understanding of cost classification standards and stage-gate project maturity frameworks; ability to guide and support sector teams in designing and implementing stage-gate processes that drive project cost estimates from Class 4 through Class 1 bankability.• Bankability assessment and project documentation: Ability to work with sectors to assess projects against investor, lender and sector-specific bankability criteria; expertise in developing and socializing project charter, basis-of-estimate, risk framework, and covenant documentation templates that meet institutional financing standards.• Sector-specific project standards and governance: Knowledge of cost estimation methodologies, technical requirements, permitting processes, and governance frameworks across assigned sectors (energy infrastructure, mining, ports/airports, agricultural supply chains, digital infrastructure); ability to translate sector-specific standards into scalable, repeatable project processes.<br>Job Experience:• Infrastructure investment and project development: Minimum 15 years of professional experience in infrastructure investment, project development or related sectors, including at least 10 years in a senior business development, deal origination or investment role focused on infrastructure, private equity or project finance.• Deal origination and transaction track record: Proven record of originating and closing major infrastructure deals exceeding USD 100 million in transaction value in MENA, Africa and/or emerging markets, with direct experience building relationships with government stakeholders, current asset owners and operators, and project developers.• PPP, concession and multi-stakeholder experience: Demonstrated experience in energy, mining, ports, airports, water, agriculture and/or transportation infrastructure, including public-private partnerships, concessions and complex multi-stakeholder negotiations.• Languages: Fluency in English is required. Arabic language capability is a significant advantage.<br>Education & Qualifications:• Bachelor's degree in Business Administration, Finance, Economics, Engineering, or related discipline from a recognized institution• MBA or advanced degree in Business Administration, Finance, Economics, Engineering, or related discipline from a recognized institution
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Overview<br><br>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.<br><br>Customer Success Acount Manager Interns(CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.<br><br>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.<br><br>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<br><br>Responsibilities<br><br>Program Start Date: January 2027<br><br>Location: Doha, Qatar<br><br>About: Erada Program is Microsoft's program tailored for Qatari Nationals, aiming to accelerate Qataris employability and create market impact through Early-in-Profession recruitment, and skilling programs.<br><br>Program overview: Microsoft Erada Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.<br><br>Program Details: The 6 months, full-time program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)<br><br>Phase one: Onboarding & Skilling Bootcamp (1 month)<br><br>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure. Technical skilling to obtain globally recognized Microsoft technical certifications. Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.<br><br>Phase two: On-the-job training (5 months)<br><br>Joining as an CSAM for on-the-job shadowing and training. Mentorship and coaching sessions. Supporting Microsoft teams in digital transformation projects. Advanced technology trainings including AI, Machine Learning & Cloud Computing.<br><br>Responsibilities:<br><br>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes. Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer. Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members. Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., One List). Responds to feedback and supports positive change within Microsoft.<br><br>Qualifications<br><br>Minimum Qualifications<br><br>Currently pursuing/completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field. Qatari nationality. Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit). Fluency in English.<br><br>Preferred Qualifications <br><br>Passion for technology and customer obsessed. Displays stakeholder and relationship management. Excellent verbal and written communication, analytical and presentation skills. Technical Certification (e.g., cloud technology- Azure) are preferred but not required. <br><br>#EiP #MCAPSEiP<br><br>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br><br>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>Customer Success Acount Manager Interns(CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>Location: Doha, Qatar</strong></p><br><p><strong>About:</strong> <strong>Erada Program</strong> is Microsoft's program tailored for <strong>Qatari Nationals</strong>, aiming to accelerate Qataris employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>Microsoft Erada Internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: </strong>The <strong>6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>CSAM</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.</li><li>Qatari nationality.</li><li>Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required. </li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
About the team:<br><br>Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved:<br><br>Building custom AI applications for government Providing high-quality training data for research institutions building LLMs from scratch Partnerships, upskilling, and advisory<br><br>About the role:<br><br>As the Engagement Manager, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively, interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organizations who are looking to train and educate people on how to use AI, AI safety, and more.<br><br>You and your team will work closely with the business development and go-to-market team, the product and engineering execution teams, and various customers and prospects to ensure success.<br><br>The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions.<br><br>The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses.<br><br>You will:<br><br>Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities Partner with clients to understand their most pressing problems and brainstorm how Scale can best help Manage the long-term health of clients by identifying and preempting areas of risk or concern Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly Collaborate with the operational and engineering execution teams to track delivery and timelines Review, track and improve operational performances and be obsessed with continuous improvement Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing Have proficiency in reading, writing, and speaking in Arabic <br><br>Ideally you'd have:<br><br>7+ years of total work experience, with experience in consulting or as a technical program management role in industry Experience at a consulting firm or a leading tech company A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
<h2 class="h5">Job description</h2>
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<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>Preferably Female, Arabic Speaker<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Additional Information<br><br>Job Number 26111600<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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<p>Note: This profile provides a market aligned view of this job’s typical core requirements, informed by Korn Ferry’s Success Profile methodology, and will evolve over time.</p><br><p>Please note, the grade and content for this Job may be subject to change. This will be reviewed and updated in system by the end of Q4. Delivers experienced quality guidance that supports effective delivery and consistent functional practice. Executes a wide range of quality activities that strengthen compliance, assurance and operational reliability. Reinforces adoption of GHD quality systems through accurate application of standards and tools. Develops capability by expanding advisory scope and strengthening professional judgement.</p><br><strong>Responsibilities</strong><p>Responsibilities describe the typical accountabilities and scope of work for this job, while recognising that individual objectives are set with the manager and may vary over time.</p><br><ul><li><strong>Audit Compliance:</strong> Manage a portfolio of audit assignments. Ensure that the team plans and delivers audits that cover identified risk areas, and that appropriate corrective actions are agreed on with auditees. Resolve issues arising from audits and refer serious or contentious issues to the audit program leader.</li><li><strong>Document Preparation:</strong> Edit document in line with organizational style guidelines and prepare information for publication.</li><li><strong>Information and Business Advice:</strong> Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.</li><li><strong>Personal Capability Building:</strong> Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.</li><li><strong>Quality Assurance Testing:</strong> Validate and interpret complex test data to evaluate and recommend the suitability of nonstandard materials or components. </li><li><strong>Quality Assurance Testing Design:</strong> Develop and validate complex new test methods and procedures for a product or operations segment, incorporating new technologies and meeting changing organizational, customer, and/or regulatory requirements.</li><li><strong>Quality Management System:</strong> Contribute to the identification and evaluation of current policies and business processes that are in the scope of the quality management system (QMS); contribute to the design of the QMS; provide specialist quality management input to the drafting of new policies and procedures and the design of business processes; contribute to the quantification of the costs and business benefits of change.</li><li><strong>Work Scheduling and Allocation:</strong> Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.</li></ul><strong>Competencies</strong><p>Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.</p><br><ul><li><strong>Financial Acumen</strong> – Interprets and applies key financial indicators to make better business decisions. For example, swiftly assembles and fluently interprets the financial data and metrics relevant to the role. Draws rich insights from financial and quantitative data. Adheres to relevant budgetary guidelines.</li><li><strong>Instills Trust</strong> – Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.</li><li><strong>Manages Complexity</strong> – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.</li><li><strong>Optimizes Work Processes</strong> – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.</li><li><strong>Situational Adaptability</strong> – Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.</li><li><strong>Tech Savvy</strong> – Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.</li></ul><strong>Skills</strong><p>Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.</p><br><ul><li><strong>Assessment</strong> – Works at an advanced level to assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations. Typically works independently and provides guidance.</li><li><strong>Auditing</strong> – Works with full competence to conduct audits, identifying exceptions, and developing specific solution or recommendations. Typically works without supervision and may provide technical guidance.</li><li><strong>Compliance software</strong> – Works with full competence to automate compliance tasks, maintain regulatory compliance, and generate reports for auditing purposes. Typically works without supervision and may provide technical guidance.</li><li><strong>Data Collection and Analysis - Quality Assurance</strong> – Works at an advanced level to collect, process, and analyze quality assurance data to ensure product and service excellence. Typically works independently and provides guidance.</li><li><strong>Data Management Techniques - Quality Assurance</strong> – Works at an advanced level to collect, analyze, and interpret quality data from various sources to identify trends, monitor defect rates, assess process effectiveness, and ensure adherence to quality standards and procedures. Typically works independently and provides guidance.</li><li><strong>Planning and Organizing</strong> – Works at an advanced level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works independently and provides guidance.</li><li><strong>Policy and procedures</strong> – Works at an advanced level to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Typically works independently and provides guidance.</li><li><strong>Procurement Quality Management</strong> – Works at an advanced level to design, implement and manage procurement quality control systems. Typically works independently and provides guidance.</li><li><strong>Project Quality Management</strong> – Works at an advanced level to establish and manage the quality policies, procedures, and responsibilities for a project or program that satisfies the needs for which it was undertaken. Typically works independently and provides guidance.</li><li><strong>Project Testing</strong> – Works at an advanced level to design, create and administer the test scripts associated with the delivery of the project, ensuring that the requirements are being met from a functional, design and user experience perspective. Typically works independently and provides guidance.</li><li><strong>Quality Assurance Methodologies</strong> – Works at an advanced level to implement rigorous quality assurance processes and procedures to ensure compliance with regulatory standards and adherence to good practices. Typically works independently and provides guidance.</li><li><strong>Quality System Management</strong> – Works with full competence to manage the quality management system. Typically works without supervision and may provide technical guidance.</li><li><strong>Requirements Creation and Verification</strong> – Works at an advanced level to create the rules for requirements and design quality, perform verification activities, and maintain quality control. Typically works independently and provides guidance.</li><li><strong>Review and Reporting</strong> – Works at an advanced level to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works independently and provides guidance.</li><li><strong>Systems and Tools - Quality Assurance</strong> – Works at an advanced level to effectively utilize quality management software, testing tools, and other relevant technologies to identify, track, and resolve defects, ensuring adherence to quality standards and procedures. Typically works independently and provides guidance.</li></ul><strong>Education</strong><ul><li>Bachelor's Degree or Equivalent Level</li></ul><strong>Experience</strong><ul><li><strong>General Experience:</strong> Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level. (Over 6 years to 10 years)</li><li><strong>Managerial Experience:</strong> Basic experience of coordinating the work of others (4 to 6 months)</li></ul><br> </div>
Job Description<br><br>Note: This profile provides a market aligned view of this job’s typical core requirements, informed by Korn Ferry’s Success Profile methodology, and will evolve over time.<br><br>Please note, the grade and content for this Job may be subject to change. This will be reviewed and updated in system by the end of Q4. Delivers experienced quality guidance that supports effective delivery and consistent functional practice. Executes a wide range of quality activities that strengthen compliance, assurance and operational reliability. Reinforces adoption of GHD quality systems through accurate application of standards and tools. Develops capability by expanding advisory scope and strengthening professional judgement.<br><br>Responsibilities<br><br>Responsibilities describe the typical accountabilities and scope of work for this job, while recognising that individual objectives are set with the manager and may vary over time.<br><br>Audit Compliance: Manage a portfolio of audit assignments. Ensure that the team plans and delivers audits that cover identified risk areas, and that appropriate corrective actions are agreed on with auditees. Resolve issues arising from audits and refer serious or contentious issues to the audit program leader. Document Preparation: Edit document in line with organizational style guidelines and prepare information for publication. Information and Business Advice: Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others. Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Quality Assurance Testing: Validate and interpret complex test data to evaluate and recommend the suitability of nonstandard materials or components. Quality Assurance Testing Design: Develop and validate complex new test methods and procedures for a product or operations segment, incorporating new technologies and meeting changing organizational, customer, and/or regulatory requirements. Quality Management System: Contribute to the identification and evaluation of current policies and business processes that are in the scope of the quality management system (QMS); contribute to the design of the QMS; provide specialist quality management input to the drafting of new policies and procedures and the design of business processes; contribute to the quantification of the costs and business benefits of change. Work Scheduling and Allocation: Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.<br><br>Competencies<br><br>Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.<br><br>Financial Acumen – Interprets and applies key financial indicators to make better business decisions. For example, swiftly assembles and fluently interprets the financial data and metrics relevant to the role. Draws rich insights from financial and quantitative data. Adheres to relevant budgetary guidelines. Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward. Manages Complexity – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options. Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns. Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations. Tech Savvy – Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.<br><br>Skills<br><br>Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.<br><br>Assessment – Works at an advanced level to assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations. Typically works independently and provides guidance. Auditing – Works with full competence to conduct audits, identifying exceptions, and developing specific solution or recommendations. Typically works without supervision and may provide technical guidance. Compliance software – Works with full competence to automate compliance tasks, maintain regulatory compliance, and generate reports for auditing purposes. Typically works without supervision and may provide technical guidance. Data Collection and Analysis - Quality Assurance – Works at an advanced level to collect, process, and analyze quality assurance data to ensure product and service excellence. Typically works independently and provides guidance. Data Management Techniques - Quality Assurance – Works at an advanced level to collect, analyze, and interpret quality data from various sources to identify trends, monitor defect rates, assess process effectiveness, and ensure adherence to quality standards and procedures. Typically works independently and provides guidance. Planning and Organizing – Works at an advanced level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works independently and provides guidance. Policy and procedures – Works at an advanced level to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Typically works independently and provides guidance. Procurement Quality Management – Works at an advanced level to design, implement and manage procurement quality control systems. Typically works independently and provides guidance. Project Quality Management – Works at an advanced level to establish and manage the quality policies, procedures, and responsibilities for a project or program that satisfies the needs for which it was undertaken. Typically works independently and provides guidance. Project Testing – Works at an advanced level to design, create and administer the test scripts associated with the delivery of the project, ensuring that the requirements are being met from a functional, design and user experience perspective. Typically works independently and provides guidance. Quality Assurance Methodologies – Works at an advanced level to implement rigorous quality assurance processes and procedures to ensure compliance with regulatory standards and adherence to good practices. Typically works independently and provides guidance. Quality System Management – Works with full competence to manage the quality management system. Typically works without supervision and may provide technical guidance. Requirements Creation and Verification – Works at an advanced level to create the rules for requirements and design quality, perform verification activities, and maintain quality control. Typically works independently and provides guidance. Review and Reporting – Works at an advanced level to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works independently and provides guidance. Systems and Tools - Quality Assurance – Works at an advanced level to effectively utilize quality management software, testing tools, and other relevant technologies to identify, track, and resolve defects, ensuring adherence to quality standards and procedures. Typically works independently and provides guidance.<br><br>Education<br><br>Bachelor's Degree or Equivalent Level<br><br>Experience<br><br>General Experience: Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level. (Over 6 years to 10 years) Managerial Experience: Basic experience of coordinating the work of others (4 to 6 months)
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will manage the Global Cash Management and Trade services products as well as service and implementations of QNB Group in line with the overall QNB Group strategy. The role includes Cash management product, Trade Services Product, Channels, Service and Implementations and Portfolio Management.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Ultimately responsible for development of cash management and Trade Services products, marketing the products and value added service proposition for customers to uphold banks position as a key cash management and Trade services player in the global markets it operates in. Supports the attaining revenue, profit, profitability supporting the sales team, in line with vision and mission of the group and /or other set targets imposed by the Senior Management team. Works with Direct manager in achieving unit’s budget and product targets and implementation of the group approved strategies/business plans for the unit and overall objectives of the QNB group. Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank. Implements KPI’s and best practices for Global Cash Management Products. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Accountable for proactive gathering and analysis of market and business intelligence information as well as interfacing with Business Intelligence and Economic Research departments to ensure that Department’s activities are targeted to meet prevailing customer needs as well as to respond to competitor actions. Responsible for the initiation and development of cutting edge cash and trade products and solutions in line with a client centric approach and the overall ambitions of the organization to position itself as an innovative and leading GTB bank in all markets in operates in. Responsible for the development of product/credit programs and packaged solutions in line with market trends and client needs and produces all related presentations, collateral and support material to support the commercialization and sales efforts Work with HO and Country Managers, to support the business objectives of the Cash and Trade business. Responsible for working with the Global sales team on commercialization of cash and trade products effectively and tracks product profitability progress regularly Responsible for all cash and trade product KPIs and targets set by management. Coordinates with the sales team for initiating, maintaining and enhancing relationships with customer requiring Cash and trade services including e channels, and develop any new products or product enhancements to ensure to ensure their business needs are identified and well served, Responsible for implementation of a one point of contact concept to respond to and resolve all customer needs and queries pertaining to cash management activities. Assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Accountable for preparations and implementation of Cash and Trade strategic and business plans in relation to Corporate and Institutional Banking strategy and QNB Group objectives. Responsible for initiation of products, and/or offerings development/ enhancement, aimed at fulfilling client needs. Manages all project implementations pertaining to cash, trade and channels product developments and enhancements and ensuring all requirements are developed, met and tested correctly. Responsible for preparation of Cash and Trade marketing plans, client collateral, pitchbooks, sales support material and supports marketing activities along side Global GTB Sales within the department to promote corporate banking products/ services in their best position. Monitors results of marketing activities and initiates marketing plans review if necessary. Support building and promoting QNB brand image, in liaison with Corporate Communication function and other business units of the Bank. Represent the Bank at professional/ industrial organizations/ venues, conferences and workshops to represent QNB group cash management capabilities, market share. Expand and manages rollout of Cash and Trade product capacity out of Qatar for QNB oversees network to support the Qatari business expansion. Set and implement appropriate pricing structures / policies for cash and trade products. Drives regional acquisition of transactions business and cross QNB network. Builds and expands product capability out of Qatar for QNB Overseas to support the Qatar business expansion. Ensure proper credit information and assessment of risk profile for cash and trade clientele, and development of preventive actions, directed to early identification of risky clients as well as preventing/ minimizing losses potential losses. Identify and develop internal control systems to address control weakness, to improve upon them. Identify operational, market, sovereign and or other types of risk related to Cash and Trade product activities and address them through appropriate mitigation procedures. Build and maintains strong working relationships with other Departments and functions within the Bank to ensure harmonious processes and effective work relationships as well as to promote synergy within the Bank. Ensure that any internal disputes are resolved promptly and sufficiently. Document internal activities as per applicable internal and external requirements as well as reports to the Senior Management team on the Department's performance. Ensures provision of timely and accurate information to the Group's senior management team, external and internal auditors and the Group's compliance function as and when required. Act as a replacement for the VP Global Cash Management Products whenever necessary. Learning & Knowledge: Well-informed of the market competitive structure, industry practices and regulations in relation to cash and trade products. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Personally, provides coaching and mentors employees within the function as required. Facilitates knowledge sharing within and across QNB Group employees as well as ensures presence of knowledge sharing systems staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate BA or MBA preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Master’s degree is highly preferred. At least 8 years of banking relevant experience, preferably within a highly rated international bank. Outstanding oral and written communication skills in English Knowledge of Arabic language - preferred Knowledge of any relevant widely used languages in a business environment is an advantage Knowledge of risk management concept and practices Understanding of relevant laws, regulations and practices pertaining to cash management and trade services in particular and Banking Industry in general Good understanding of Corporate Banking customer base, it's needs and expectations Familiar with balanced scorecard approach Outstanding financial planning and budgeting ability Strong analytical skills with ability to communicate both verbally and in writing Proficiency in preparation and utilization of financial modeling Proficiency in PC programs: MS Word, Power Point, Excel and other relevant applications Excellent people relationship skills and team management Ability to motivate and lead teams from diverse cultural backgrounds Good organizing skills Ability to make decisions and follow through initiatives Customer service orientation Integrity and self-management<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
موظف مبيعات وتطوير أعمال – شركة اريبيا كارز دوام كامل | الراتب: 5,000 ريال شهريًا + عمولة على العقود المُبرمةمن نحناريبيا كارز شركة نامية في مجال السيارات، نوفّر المركبات وقطع الغيار للشركات في المنطقة. نحن فريق عملي يشارك فيه الجميع بأدوار متعددة — ونبحث عن شخص يريد أن ينمو معنا.طبيعة الوظيفةمهمتك الأساسية هي كسب العقود التجارية: صفقات أساطيل المركبات للشركات، واتفاقيات التوريد مع الوكالات والمعارض، وحسابات البيع بالجملة مع محلات قطع الغيار والورش. لكن هذه ليست وظيفة مبيعات ضيّقة — ستشارك في مختلف أقسام الشركة، من العمليات إلى التسويق إلى متابعة العملاء، وستتعلم كيف يُدار العمل بأكمله.المهامالبحث عن عملاء محتملين والتواصل معهم — مشتري الأساطيل، الوكالات والمعارض، تجار قطع الغيار — وبناء علاقات تتحول إلى عقودإعداد عروض الأسعار والمقترحات ومتابعة الصفقات حتى التوقيعاستخدام التقنية للعمل بذكاء: أنظمة إدارة العملاء (CRM)، جداول البيانات، البحث عبر الإنترنت، والتواصل الرقمي (البريد الإلكتروني، لينكدإن، واتساب للأعمال)المساهمة في تطوير أنظمتنا — خلفيتك التقنية تعني قدرتك على إنشاء أدوات وإجراءات لا تملكها الشركة بعددعم أقسام أخرى في الشركة عند الحاجة — المخزون، التسويق، خدمة العملاء. لا يتشابه أسبوعان في هذا العملتقديم تقرير أسبوعي عن سير الصفقات والإنجازاتمن نبحث عنهخلفية تقنية — شهادة أو دورات أو خبرة عملية في البرمجيات أو تقنية المعلومات أو الأدوات الرقميةمجتهد ومبادر — لا تنتظر أن يُقال لك ما تفعلهشغوف بالتعلم — الخبرة في المبيعات ميزة إضافية، لكن الأهم هو الطموح والجدية. سنعلّمك أسرار مجال السياراتمرتاح في التعامل مع الناس — أصحاب الأعمال، مديري الأساطيل، أصحاب المحلاتمنظّم وموثوق — تتابع، تفي بوعودك، وتوثّق عملكرخصة قيادة سارية واستعداد لزيارة العملاء[إتقان العربية / الإنجليزية — حسب سوقكم]ميزات إضافية (غير إلزامية)أي خبرة في المبيعات أو خدمة العملاء أو تطوير الأعمالإلمام بأنظمة إدارة العملاء أو برنامج إكسل / جداول جوجل أو أدوات الويب الأساسيةاهتمام بالسيارات وقطاع المركباتما نقدّمهراتب شهري 5,000 ريال + عمولة على كل عقد تساهم في إبرامهتعلّم حقيقي في جميع أقسام الشركة — هذه الوظيفة نقطة انطلاق، وليست قالبًا جامدًاتواصل مباشر مع الإدارة ودور حقيقي في نمو الشركةتغطية مصاريف الهاتف والتنقلطريقة التقديمأرسل سيرتك الذاتية مع بضعة أسطر عن سبب ملاءمتك للوظيفة إلى abdullakaldari@kaldtech.com بعنوان "موظف مبيعات – [اسمك]". أخبرنا عن شيء تعلّمته بنفسك — أداة، مهارة، أي شيء.