Microsoft Dynamics Jobs in Qatar
2981 Jobs Found
<p><strong>About the Role</strong><br>We are actively seeking an experienced Red Team Offensive Security Specialist to join our remote cybersecurity team. In this role, you will conduct deep-dive, authorized offensive security assessments to identify, exploit, and validate critical vulnerabilities within active production environments. We are a results-oriented team that values practical execution, advanced post-exploitation capabilities, and long-term collaboration with independent professionals.</p><p><strong>Responsibilities</strong></p><ul><li>Conduct comprehensive, authorized security assessments on assigned client targets to identify and exploit critical security gaps.</li><li>Demonstrate advanced post-exploitation capabilities, including achieving stable Remote Code Execution (RCE) or Get-Shell on complex targets.</li><li>Identify, analyze, and chain complex vulnerabilities (including server-side misconfigurations, advanced logic flaws, and WAF/EDR evasion).</li><li>Provide verified, stable Proof of Concept (PoC) demonstrations to illustrate the real-world business impact of identified vulnerabilities.</li><li>Work independently and maintain a consistent, high-quality weekly output.</li></ul><p><strong>Requirements</strong></p><ul><li>Proven Track Record: Extensive, hands-on experience in real-world, authorized penetration testing and Red Team operations. </li><li>Technical Expertise: Deep understanding of web application vulnerabilities, server infrastructure misconfigurations, reverse shell creation, and advanced privilege escalation methodologies.</li><li>Autonomy: Strong ability to work independently with minimal supervision in a fast-paced, remote environment.</li><li>Professionalism: High sense of operational security (OPSEC), responsibility, and strict adherence to client confidentiality.</li></ul>
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About the job Mobile and Web | Hassad Foods
<p><strong>Job Summary:</strong></p><br>
<p>Seeking an Experienced Software Engineer to manage and enhance existing mobile & web applications. The ideal candidate will have strong front end and mobile applications development skills working with Enterprise level applications, APIs and integrations. The candidate should have the ability to quickly understand and manage existing projects.</p><br>
<p><strong>Key Responsibilities:</strong></p><br>
<ul>
<li>Develop, enhance and maintain the features and functionality in web and mobile applications</li>
<li>Ensure Cross platform performance of the application</li>
<li>Integrate the application with third party APIs or solutions based on Business requirements</li>
<li>Work with APIs to build secure, scalable and well documented endpoints</li>
<li>Monitor, debug and optimize application performance using modern tools and solutions</li>
<li>Quickly understand existing codebase and contribute for enhancements and improvements</li>
<li>Integrate and maintain an AI powered chatbots</li>
<li>Write clean, maintainable code and ensure high quality releases using version control (Git) and CI/CD pipelines (Azure DevOps)</li>
<li>Implement security and compliance measures across the solutions</li>
<li>Collaborate with QA teams to support testing, debugging and deployment</li>
<li>Create and maintain technical documentation, participate in code reviews and provide technical guidance</li>
<li>Work with Business Analyst /Project Manager/Functional Consultant to gather and translate the requirement into scalable technical solutions</li>
</ul>
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About the job Contact Centre Executive (ITIL) - 12 Months
<p>Key Responsibilities</p><br>
<ul><li> Provide L2/L3 support for enterprise Contact Centre applications and infrastructure.</li><li> Monitor and maintain the availability and performance of Contact Centre systems.</li><li> Manage incidents, service requests, problems, and changes in accordance with ITIL best practices.</li><li> Perform root cause analysis (RCA) and implement corrective and preventive actions for recurring issues.</li><li> Troubleshoot and resolve issues related to IVR, ACD, CTI, SIP/VoIP, call routing, and agent desktops.</li><li> Coordinate with network, telecom, infrastructure, and application teams to resolve complex production issues.</li><li> Execute planned maintenance, upgrades, patches, and configuration changes with minimal business impact.</li><li> Ensure compliance with defined SLAs, KPIs, and operational procedures.</li><li> Maintain technical documentation, knowledge articles, SOPs, and operational runbooks.</li><li> Participate in on-call support, shift rotations, and major incident management when required.</li><li> Work closely with business users and vendors to ensure timely issue resolution and service improvements.</li><li> Identify opportunities for automation and continuous service improvement.</li></ul>
<p>Required Skills</p><br>
<ul><li> 4–5 years of experience supporting enterprise Contact Centre environments.</li><li> Strong knowledge of ITIL processes (Incident, Problem, Change, and Service Request Management).</li><li> Experience with one or more contact centre platforms such as Cisco, Genesys, Avaya, NICE CXone, Amazon Connect, or similar enterprise solutions.</li><li> Good understanding of VoIP, SIP, IVR, ACD, CTI, and call routing concepts.</li><li> Experience with ITSM tools like ServiceNow, Remedy, or Jira.</li><li> Strong troubleshooting, communication, and stakeholder management skills.</li></ul>
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About the job Assistant Manager – Corporate HSEQ
<p>Position : Assistant Manager - Corporate HSEQ (Qatari nationals)</p><br>
<p>Job Objective : Implement HSEQ strategy and ensure adherence to Service Level Agreements within the assigned site through operational management of HSEQ resources. Lead and develop site based operational resources to assure best-practice and regulatory compliance within the designated operational site. Provide technical advice to business unit in order to allow them to reduce liability, operate in legal conformity to contract, upgrade operations, gain or maintain international standards and implement management systems.</p><br> <p>Education & Professional Qualification:<br>- 3-year Full Time Degree in Health and Safety from a recognised institution; or<br>- 3-year Full Time Degree (Associated Degree) from a recognised institution and a<br>2-year Full Time Graduate Diploma in Health and Safety; or<br>- 3-year Full Time Degree (Associated Degree) from a recognised institution and NEBOSH Diploma in Occupational Health and Safety; or<br>- 3-year Full Time Degree (Associated Degree) from a recognised institution and Chartered member of IOSH<br></p><br>
<p>Preferred<br>- Auditor qualification (possible Lead Audit) for ISO accreditation framework<br>- Root Cause Analysis certification is preferred<br>- Training and Assessment qualification at Level 4 or higher is preferred<br>- First Aid certification is preferred<br></p><br>
<p>Professional Experience:<br>- 6 - 9 years of experience of which 5 years as HSE professional in heavy industry<br>- At least years of experience with management accountability of site HSEQ operational functions<br></p><br>
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<br><p>We are seeking a <strong>Senior TSYS Prime Developer / Cards Solution Specialist</strong> with strong hands-on experience in <strong>TSYS Prime CMS and Prime Online</strong>. The role will be responsible for solution design, development, configuration, integration, production support, certification, and enhancement of card payment systems.</p><p>Key Responsibilities</p><ul><li><p>Design, develop, configure, and support <strong>TSYS Prime & Prime Online</strong>.</p></li><li><p>Manage <strong>credit, debit, prepaid, issuing, and acquiring</strong> card products.</p></li><li><p>Support <strong>authorization, routing, clearing, settlement, reconciliation, and GL</strong> processes.</p></li><li><p>Develop APIs, procedures, interfaces, and integrations with internal/external systems.</p></li><li><p>Troubleshoot production issues, perform <strong>RCA</strong>, and ensure system stability and data integrity.</p></li><li><p>Support <strong>Visa, Mastercard, FIME, and domestic switch</strong> certification and testing.</p></li><li><p>Work with <strong>ATM/POS switches, payment schemes, vendors, and business teams</strong>.</p></li><li><p>Support <strong>EMV, tokenization, HSM, cryptography, and PCI-DSS</strong> requirements.</p></li><li><p>Participate in card product launches, migrations, regulatory mandates, and technology transformation projects.</p></li><li><p>Review technical solutions and coordinate with vendors and internal technology teams.</p></li></ul><p>Mandatory Skills</p><ul><li><p><strong>TSYS Prime CMS & Prime Online</strong></p></li><li><p>Cards & Payments / Card Management Systems</p></li><li><p><strong>ATM/POS Switch</strong></p></li><li><p>Credit, Debit & Prepaid <strong>Issuing/Acquiring</strong></p></li><li><p>Authorization, Clearing, Settlement & Reconciliation</p></li><li><p><strong>Visa / Mastercard / FIME Certification</strong></p></li><li><p><strong>EMV / Chip Card</strong></p></li><li><p><strong>HSM & Cryptography</strong> – Thales or Eracom</p></li><li><p>API & system integration</p></li><li><p>Production support, troubleshooting & RCA</p></li><li><p>Tokenization and payment security</p></li></ul><p>Requirements</p><ul><li><p>Bachelor’s degree in <strong>Computer Science, IT, Engineering, or related field</strong>.</p></li><li><p><strong>8+ years of experience</strong> in card/payment or ATM/POS switch environments.</p></li><li><p>Strong hands-on experience with <strong>TSYS Prime / Prime Online</strong>.</p></li><li><p>Experience with payment scheme certification and card processing systems.</p></li><li><p>Strong analytical, troubleshooting, communication, and stakeholder management skills.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.</li><li>Minimum of 5 years of hands-on experience developing and supporting applications on the TSYS Prime platform.</li><li>Proven expertise in COBOL, JCL, and Assembler, with a strong understanding of mainframe environments.</li><li>Demonstrated proficiency in database management, particularly with DB2 or similar relational databases on mainframe systems.</li></ul>
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About the job Sales Manager (Service and modernization) - Perm
<p><strong>Job Responsibilities: </strong>Perform <strong>hands-on</strong> work across all assigned duties to ensure tasks are executed efficiently and effectively. </p><br>
<p><strong>Maintenance Sales</strong>: Sell Annual Maintenance Contract of the Products already sold by Company AND/OR other Various Suppliers (3rd party) in the Market. Perform Primarily Inspection for the Equipment, Estimate the Price, prepare the Contract Terms, Submit Contract and Negotiate Terms and Price and get the Contract Signed in an appropriate manner and company policy. Make Sure that 100% renewal of all existing Contracts of the Company are attained always. Monitor Contracts and renew them prior to the Expiry. Work to attain 100% inclusion of all projects, where Company Products are installed, into Company's Maintenance Portfolio. Prepare and submit all internal Reports as required and follow up the status regularly. Timely collection of all due payments and promoting company's Good Name are also essential. </p><br>
<p><strong>Modernization Project Sales</strong>: Generate Enquires, Review Specifications, Select Suitable Solution , discuss with Technical Team, Maintenance manager, Send Enquires to Supplier, Review Quoted Price and Specifications, Negotiate with Supplier for best price, and right specification, prepare estimation sheet , get the selling price from customer , including all local expenses accurately (by getting local quotes as necessary), prepare and submit technical & commercial offer including specification comparison, terms and conditions, possible delivery lead time, communicate with the client/contractor/consultant or any other reliable source to get the target price, and shortcomings of company offer, explore and suggest possible ways to overcome the price difference and shortcomings and resubmit the offer in a timely manner, satisfying contract deliverables and collection of due amounts for contracted project. </p><br>
<p>Interact with consultant and contractor and make good rapport to get support in selecting company solutions for their projects, organize and conduct seminars to promote company's products, liaise with consultants and make sure that company products are included in the vendor's list of each project, meet targets set by the company time to time, prepare and submit all internal reports as required and follow up the status regularly. </p><br>
<p><strong>General Sales Responsibilities</strong>: </p><br>
<ul>
<li>Managing Maintenance Sales Department.</li>
<li>Proactively develop and create customer relationships in your area of responsibility</li>
<li>Ensures customer satisfaction and solve complaints with the rest of the PIEC team</li>
<li>Document and maintain the customer and contact information in PIEC CRM System.</li>
<li>Accountable for leads, opportunities, orders and contracts to meet the sales target/ budget in line with pricing targets including proactively generating opportunities from outside current customer base.</li>
<li>Responsible for increase the company portfolio by visiting new areas and new clients. </li>
<li>Achieve and exceed (Contracts & Modernization) sales targets set by the company, driving growth and profitability. </li>
<li>Accountable for finding customer needs and propose solution matching with those needs</li>
<li>Responsible for pricing using the approved tendering/pricing tools</li>
<li>Validate that the contents of the contract and the order received from the customer are in line with the final offer and negotiation process outcome.</li>
<li>Maintain full information of tenders, opportunities, tasks and visits, while keeping PIEC CRM up to date</li>
<li>Generates opportunities from outside current customer base</li>
<li>Responsible for timely and accurate reporting in CRM</li>
<li>Weekly/Monthly reporting and forecasting </li>
<li>Estimating, tendering and quoting small and large project submissions and actively following up</li>
<li>Develops PIEC service business market share, renewal rate, and position in your customer base and increase the 3rd party company portfolio as per target</li>
<li>Understand customer needs and requirements to capitalize on all lead opportunities, orders and contracts</li>
</ul>
<p>Reporting Structure:</p><br>
<p>As Sales Manager (Service and modernization), you will report to the Manager-Maintenance Services.</p><br>
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About the job Sales Export Manager
<p>Function: Sales</p><br>
<p>Country: Qatar</p><br>
<p>Location: Mesaieed</p><br>
<p>Supervisor: Managing Director</p><br>
<p>Purpose:</p><br>
<p>The Export Sales Manager is tasked to successfully achieve sales targets. He Should meet with customers to understand their evolving needs and to assess the quality of the company's relationship with them. He should promote a customer focus culture within the company departments, while he is attached to a constant respect of the law and internal rules, Nexans values & Nexans local image.</p><br> <p><strong>Areas of responsibility</strong> </p><br> <ul><li>Elaborates the export sales development plan based on:</li><li>Results achieved in the past years,</li><li>Company roadmap and trends (customer segmentation, priority targets, etc.),</li><li>Evolutions of product and service offers for each market segment. </li><li>Manages, animates and controls sales according to the defined sales plan.</li><li>Participates in main contracts and negotiations for major customers.</li><li>Supports sales activities by comforting relationship with major accounts</li><li>Creates new opportunities in the zone being covered</li><li>Develops new business through networking and follow-up calls.</li><li>Manages the interface with tendering department by bringing back up information on customers, products, competitors and markets.</li></ul>
<ul>
<li>Manages the interface with plants and supply chain for full alignment:</li>
</ul>
<ul><li>Review terms and conditions of contracts </li><li>Review payment terms with finance especially when it is a Letter of credit</li></ul>
<ul>
<li>keeps management informed by submitting activity and results reports, such as weekly work plans, and monthly and annual territory analyses.</li>
<li>Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules... etc.</li>
<li>Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.</li>
<li>Understanding customers' diverse, specific business needs and applying Net sweeper Product knowledge to meet those needs.</li>
<li>Prepare a GMP8 report and TRC presentation for MEGA projects to be presented to management. </li>
</ul> <p><strong>Required skills and qualifications </strong></p><br> <p>Electrical Engineering degree is preferable</p><br>
<p>Exposure to cables field, utilities and O&G sector is a plus</p><br>
<p>Advanced knowledge of the Middle East countries </p><br>
<p>Has wide sales experience</p><br>
<p>Operational Excellence</p><br>
<p>Global Team Player</p><br>
<p>Customer and Market focus</p><br>
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About the job Elevator Sales Manager (Maintenance Sales & Modernization) - Perm
<p><strong>Job Responsibilities: </strong></p><br>
<p>As Sales Manager will be fully involved in new project sales, maintenance sales and modernization. Hands on approach for all activities under your responsibility.</p><br>
<p><strong>New Sales:</strong></p><br>
<ul>
<li>Generate inquiries and review project specifications.</li>
<li>Select suitable solutions and coordinate with the pricing team to prepare quotes for pricing and specifications.</li>
<li>Prepare and submit comprehensive technical and commercial offers, including specification comparisons, terms, conditions, and planned delivery lead times.</li>
<li>Communicate effectively with clients, contractors, consultants, and reliable sources to obtain target prices and identify any shortcomings in the company's offer.</li>
<li>Explore and suggest solutions to overcome price differences and shortcomings, ensuring timely resubmission of offers.</li>
<li>Lead and motivate sales associates to meet and exceed sales targets.</li>
<li>Identify and share best sales practices within the team.</li>
<li>Develop, implement, and conduct training programs for new sales associates.</li>
<li>Manage the sales and marketing departments, including hands-on direct sales activities.</li>
<li>Exceed budgeted profitability and targeted turnover.</li>
<li>Enhance product and group loyalty in the market.</li>
<li>Discuss and gain approval from the Direct Manager for long and short-term sales strategies.</li>
<li>Meet deadlines for all sales-related activities with principals and the organization.</li>
<li>Communicate effectively with internal staff to ensure customer satisfaction.</li>
<li>Prepare presentation documents and reports on sales-related activities.</li>
<li>Provide status reports, including activity, follow-up, and adherence to goals.</li>
<li>Guide and prepare action plans and schedules to identify specific targets and project the number of contacts to be made.</li>
<li>Specify company products with consulting firms and negotiate projects with contractors/clients.</li>
<li>Follow up on inquiries, leads, and outstanding issues to ensure smooth operations.</li>
<li>Establish and maintain current client and potential client relationships.</li>
</ul>
<p><strong>General Sales Responsibilities:</strong></p><br>
<ul>
<li>Interact with consultants and contractors to build rapport and support in selecting company solutions for projects.</li>
<li>Organize and conduct seminars to promote the company's products.</li>
<li>Liaise with consultants to ensure company products are included in the vendor's list for each project.</li>
<li>Meet targets set by the company periodically.</li>
<li>Prepare and submit internal reports as required and follow up on the status regularly.</li>
<li>Develop and create customer relationships in the assigned area of responsibility.</li>
<li>Ensure customer satisfaction and address complaints in collaboration with the team.</li>
<li>Document and maintain customer and contact information in the CRM system.</li>
<li>Be accountable for leads, opportunities, orders, and contracts to meet sales targets and budget.</li>
<li>Proactively generate opportunities from outside the current customer base.</li>
<li>Identify customer needs and propose solutions matching those needs.</li>
<li>Price using approved tendering/pricing tools and validate contract contents against the final offer.</li>
<li>Maintain full information on tenders, opportunities, tasks, and visits in the CRM system.</li>
<li>Provide timely and accurate reporting in CRM on a weekly and monthly basis.</li>
<li>Estimate, tender, and quote small and large project submissions, actively following up.</li>
<li>Develop the company's service business market share, renewal rate, and position in the customer base.</li>
<li>Understand customer needs and requirements to capitalize on lead opportunities, orders, and contracts.</li>
</ul>
<p><strong>Modernization Project Sales:</strong><br>
Generate enquiries for modernization projects, review existing installation specifications, and select suitable upgrade solutions. Coordinate with the technical team and maintenance manager to evaluate site conditions and requirements. Send enquiries to the pricing team and prepare detailed quotations including pricing and specifications. Develop and submit technical and commercial offers, including specification comparisons, terms and conditions, and planned delivery lead time. Communicate with clients, contractors, consultants, or any other reliable sources to obtain target pricing and identify any shortcomings in the company's offer. Explore and propose solutions to overcome price gaps and technical limitations, and resubmit revised offers in a timely manner. Ensure satisfaction of contract deliverables and facilitate the collection of due payments for the awarded modernization project.</p><br>
<p><strong>Maintenance Sales: </strong>Sell Annual Maintenance Contracts including 3rd
party maintenance in the Market. Inspect the Equipment, Estimate the Price, prepare the Contract Terms, Submit Contract and Negotiate Terms and Price and get the Contract Signed in an appropriate manner. Monitor Contracts signed and renew them prior to the Expiry. Work to attain 100% inclusion of all projects, where Company Products are employed, into Company's Maintenance Portfolio. Prepare and submit all internal Reports as required and follow up on the status regularly. Timely collection of all due payments and promoting the company's Good Name are also essential.</p><br>
<p><strong>Reporting Structure:</strong></p><br>
<p>As Sales Manager, you will be reporting to the Operations Manager.</p><br>
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Dear Candidate,Greetings from Brunel Energy. We are currently hiring for an OT Cyber Security Engineer for a well-known Oil & Gas company in Qatar. Position: OT Cyber Security Engineer Location: Qatar Employment Type: Permanent Work Schedule: 8 Hours / 5 Days per Week<br>Bachelor’s degree in automation and control systems, industrial control system, Cyber Security, or computer science engineering. Knowledge and/or Experience4 years’ experience in engineering in oil and gas environment. Understanding of different operational technologies environment for example DCS, SIS, metering, machinery monitoring / controls systems, and Instrument asset management systems. Understanding of OT Infrastructure communication and protocols. Knowledge of OT Cyber Security Infrastructure and solutions such as Endpoint Protection Platforms, Industrial Networks and boundaries protection, OT IDS, SIEM, Authentication and Access control, etc. Familiar with industry- specific regulations and standards that impact Operational Technology Cyber Security such us (IEC, ISA, NIST, ISO).<br>Interested relevant candidate may share the resume on r.rohit@brunel.net with the below following details:-<br>Full Name as per Passport:Date of Birth:Nationality:Highest Educational Qualification:Direct Mobile / Whats App Number:Marital Status:Dependents:MS Teams ID:Notice Period:Current Location:Point of Origin:Current Salary:Expected Salary:<br>Please confirm the following:Do you have 4+ years of Oil & Gas engineering experience, with substantial experience in OT/ICS Cyber Security? - Have you worked hands-on with DCS, SIS, PLC, SCADA, or other Industrial Control Systems, rather than exclusively in IT Cyber Security? - Do you have experience designing or supporting OT network architecture, network segmentation, industrial firewalls, OT IDS, and secure OT infrastructure? - Have you supported FAT/SAT, commissioning, incident management, troubleshooting, and project execution for OT Cyber Security systems? - <br><br>Regards,Rohit Brunel
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About the job Elevator Service & Modernization Sales Engineer - Perm
<p>Job Responsibilities: </p><br>
<p>Maintenance Sales: Scout, Track, creating leads, and sign Annual 3rd parties Maintenance Contracts in the Market. Inspect the Equipment, Estimate the Price, prepare the Contract Terms, Submit Contract and Negotiate Terms and Price and get the Contract Signed in an appropriate manner. Monitor Contracts signed and renew them prior to the Expiry. Work to attain 100% inclusion of all projects, where Company Products are employed, into Company's Maintenance Portfolio. Prepare and submit all internal Reports as required and follow up on the status regularly. Timely collection of all due payments and promoting the company's Good Name are also essential. Follow up all tenders (Public / Private) and prepare all related documents required.</p><br>
<p>Modernization Project Sales: Generate Enquires, Review Specifications, Select Suitable Solutions, discuss with the Technical team, Maintenance manager, Send Enquires to the pricing team, Prepare quotes Price and Specifications, prepare and submit technical & commercial offers including specification comparison, terms, and conditions, planned delivery lead time, communicate with the client/contractor/consultant or any other reliable source to get the target price, and shortcomings of company offer, explore and suggest possible ways to overcome the price difference and shortcomings and resubmit the offer in a timely manner, satisfying contract deliverables and collection of due amounts for the contracted project. Follow up all tenders (Public / Private) and prepare all related documents required.</p><br>
<p>General Sales Responsibilities: </p><br>
<p>Interact with clients (Business owners, buildings managers, real estate companies, facility managements, developers, building maintenance team.etc.) and make good rapport to get support in selecting company services & solutions for their projects, organize and conduct presentations & seminars to promote the company's products & services, liaise with clients, and make sure that company name are included in the vendor's/service provider's list of each project, meet targets set by the company time to time, prepare and submit all internal reports as required and follow up the status regularly. </p><br>
<ul>
<li>Proactively develop and create customer relationships in all areas of responsibility</li>
<li>Ensures customer satisfaction and solves complaints with the rest of the PIEC team</li>
<li>Document and maintain the customer and contact information in PIEC CRM System.</li>
<li>Accountable for leads, opportunities, orders and contracts to meet the sales target/ budget in line with pricing targets including proactively generating opportunities from outside the current customer base</li>
<li>Accountable for finding customer needs and proposing services & solutions matching with those needs</li>
<li>Responsible for pricing using the approved tendering/pricing tools</li>
<li>Validate that the contents of the contract and the order received from the customer are in line with the final offer and negotiation process outcome</li>
<li>Maintain full information of tenders, opportunities, tasks and visits, while keeping PIEC CRM up to date</li>
<li>Generates new opportunities from outside current customer base</li>
<li>Responsible for timely and accurate reporting in CRM</li>
<li>Weekly/Monthly reporting and forecasting </li>
<li>Estimating, tendering and quoting small and large project submissions and actively following up</li>
<li>Develops PIEC service business market share, renewal rate, and position in your customer base and increase the 3rd party base as per target</li>
<li>Understand customer needs and requirements to capitalize on all lead opportunities, orders and contracts.</li>
</ul>
<p>Elevator Design:</p><br>
<ul>
<li>Collaborate with the design and engineering teams to develop customized elevator solutions based on client specifications for modernization projects</li>
<li>Utilize CAD software to create detailed design drawings and schematics, for modernization projects when required. </li>
<li>Ensure compliance with industry standards, codes, and regulations in all design proposals for modernization projects.</li>
</ul>
<p>Reporting Structure:</p><br>
<p>As a Service & Modernization Sales Engineer, you will be reporting to the Sales Manager Service & Modernization, or what will be assigned by the management.</p><br>
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Primary Purpose Of The Job<br><br>Monitor, control, and supervise the geological activities to update geological models for Idd El-Shargi field. Undertake geological studies of the reservoirs to optimize field development plans. Analyze and evaluate subsurface data and establish most suitable geological models for utilization in reservoir simulation.<br><br>Interpret and review subsurface data; generate optimized drillable well locations and well proposals. Skills to advise geological well operations.<br><br>Required Experience And Skills<br><br>Experience & Skills<br><br>Minimum 20 years of experience in the Oil and Gas industry, with at least 10 years of experience performing Reservoir Modelling Studies.<br><br>Must have strong experience in carbonate reservoirs and worked on mature fields where the integration of production data has been used to constrain their maps, interpretation, and uncertainty management.<br><br>Strong Hands-on experience in building reservoir static model and sound knowledge of geostatistic.<br><br>Good knowledge/ experience in well log analysis, seismic interpretation, and reservoir simulation.<br><br>Good knowledge of horizontal well technology and geo-steering.<br><br>Must have strong teamwork skills. Experience working in a multi-cultural and integrated asset team environment.<br><br>Must be able to communicate effectively with peers, less experienced staff, field staff, and management.<br><br>Advanced degree will be a plus.<br><br>Desirable<br><br>Plan the acquisition and interpret geological data for/from appraisal, development, and infill wells. Provide input into the integrated reservoir/ field development studies.<br><br>Supervise and construct/update 3D reservoir static models as input for dynamic simulation and field development planning (FDP). Develop geological conceptual framework to support the structural and property modelling work.<br><br>Perform regular update of hydrocarbon In-place volumes and uncertainty range, feeding into annual Resources/Reserves Booking and ARR document update.<br><br>Develop and integrate geological input into the short-term (re-drill/replacement well projects), medium-term (reservoir voidage management) and the long-term (field development and value optimization) activities.<br><br>Participate and contribute geological input in the integrated/multidisciplinary studies.<br><br>Accountable party for development and implementation of geological/reservoir characterization studies, follow-up the core/thin-section sedimentological evaluation, diagenesis studies (CO isotopes, fluid inclusion, cathodoluminescence etc.). Working with contractor companies to develop and execute a sound program.<br><br>QA/QC Geological data and maintain Geological databases.<br><br>Provide on-the-job coaching and development of less experienced Qatari staff.<br><br>Software Knowledgel Experience<br><br>Geoframe and Openwork. @Risk/Crystal Ball Petrel - RMS <br><br>Educational Qualifications<br><br>Minimum of a BSc in Geology or Geophysics with extensive petroleum geology training.
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About the job Manager – HCM Transformation & Change (6 MONTHS)
<p><strong>Job Purpose</strong></p><br>
<p>Deliver adoption of the end-to-end HR scope of Oracle Fusion HCM across a workforce of 3,000+ airport-based employees and 12,000+ contingent workers operating on a 24/7 shift model. Own the people-readiness outcome — connecting change management, communications, training coordination, and HR Operating Model transition into one integrated plan — and translate the program-level change framework into tailored engagement, adoption, and readiness activities that prepare organizational stakeholders for new systems, processes, and ways of working, measured against defined adoption, usability, and sentiment KPIs at go-live and Hypercare exit. In addition, support the internal HR project team on change-adjacent project delivery activities and steer transitional HR Operating Model activities in the lead-up to and beyond go-live, ensuring people readiness moves alongside system readiness.</p><br>
<p>Accountabilities</p><br>
<p><strong>Strategic</strong></p><br>
<ul><li>Translate the program-level change framework into a single integrated HR people readiness plan spanning change, communications, training coordination, and operating model transition, in order to ensure a coherent experience for employees across the transformation lifecycle.</li><li>Identify and monitor people readiness risks, change saturation, and adoption performance across the program lifecycle — tracking leading and lagging indicators (training completion, D+30/60/90 utilization, ticket volume and burn-down, sentiment index, super-user activity, first-time-right transaction rate) — so that mitigation actions and leadership interventions are put in place ahead of key milestones.</li><li>Shape the HR Operating Model transition approach in partnership with HR leadership, in order to align interim ways of working with the future-state operating model and protect service continuity.</li></ul>
<p><strong>Operational</strong></p><br>
<ul><li>Act as the HR-side single point of contact and decision-maker for the program's central change, communications, and training teams — with a seat on the program Change Council, escalation rights on readiness risk, and ownership of the HR-side go/no-go readiness signal at cut-over gates — in order to ensure the program approach is effectively adopted within the organization.</li><li>Localize program-level impact assessments and stakeholder analyses into a single HR engagement and adoption plan, in order to ensure employees have a clear readiness pathway.</li><li>Build, mobilize, and lead an HR Change Champion network sized to workforce scale (indicatively ~20 champions), with coverage across function, terminal, and shift, formal BAU release protocols agreed with line management, and a sustainment model (cadence, recognition, executive sponsor visibility) that holds beyond Hypercare — so that adoption capacity is embedded within the organization.</li><li>Design and deliver an integrated HR communications plan across desk-based and frontline channels (newsletters, town halls, roadshows, digital platforms, leadership updates, digital signage in crew rooms and back-of-house, shift-start briefings, supervisor cascade packs, mobile/WhatsApp push, printed toolbox talks at operational touchpoints) and in English, Arabic, and key expat-community languages — to ensure consistent, timely, and audience-appropriate messaging that reaches shift-based frontline employees and stays aligned with the wider HR calendar.</li><li>Own the HR-side training strategy for a shift-based frontline population and drive readiness across the program training journey (Train-the-Trainer, End User Training, Hypercare) — including micro-learning, in-shift briefings, floor-walker enablement, and job-aids at the point of use — so that employees are prepared and supported for the go-live.</li><li>Monitor training attendance, completion, and adoption metrics, in order to flag readiness risks and trigger corrective action ahead of go-live.</li><li>Steer transitional HR Operating Model activities — including transactional handovers, role clarifications, and interim ways of working across HR sub-functions — to ensure operational continuity throughout the transition.</li><li>Lead Hypercare and post-go-live reinforcement activities — including on-the-floor / at-the-elbow support at airport touchpoints during D+30/60/90, refresher communications, and adoption nudges — against defined Hypercare exit criteria (adoption %, ticket burn-down, sentiment threshold), so that adoption is sustained, new ways of working become embedded, and Hypercare closes to plan.</li><li>Contribute to change-adjacent project delivery artefacts (RAID inputs, cut-over people plan, deployment readiness inputs, stakeholder logs), scoped to protect focus on adoption as the primary outcome of this role.</li></ul>
<p><strong>Qualifications and Experience</strong></p><br>
<ul><li>Bachelor's Degree or equivalent, with 10+ years of total experience — of which 5+ years in change management, organizational communications, and HR transformation, and at least two full-lifecycle ERP/HCM implementations, with at least one delivered in aviation or a comparable 24/7 shift-based operating environment.</li><li>Oracle Fusion HCM implementation experience across modules in scope (Core HR, Absence, Talent, Learning, Compensation, Payroll, HR Helpdesk, Dynamic Skills), with change-lead exposure as the primary lens and functional or techno-functional literacy as a supporting requirement.</li><li>Change Management certification (Prosci, ACMP or equivalent).</li><li>3+ years in aviation, airport, or 24/7 shift-based operating environments, with demonstrable experience delivering change to frontline / blue-collar populations.</li><li>Proven experience executing an integrated change, communications, and readiness plan on the ground within an established program-level change framework.</li><li>Demonstrated experience mobilizing and managing change champion networks across multiple stakeholder groups.</li><li>Experience delivering multi-channel communication campaigns for large-scale transformation programs.</li><li>Experience coordinating training readiness and adoption tracking in complex programs.</li><li>Strong stakeholder engagement, influencing, and facilitation skills, with the ability to drive alignment without direct authority.</li><li>Strong analytical and problem-solving skills to assess people impact and translate insights into effective adoption activities.</li></ul>
<p><strong>Preferred</strong></p><br>
<ul><li>Experience supporting or steering HR Operating Model transitions, including transactional handovers, role clarifications, and interim ways of working.</li><li>Bilingual in English and Arabic; additional expat-community languages a strong plus.</li><li>Prior GCC delivery experience and awareness of Qatarization / Nationalization frameworks.</li><li>Experience owning defined adoption KPIs and go-live / Hypercare exit criteria in previous ERP/HCM programs.</li><li>Experience managing change, communications, and training budgets and vendor delivery in a joint program-partner (systems integrator) operating model.</li><li>Experience operating across senior stakeholder interfaces (CPO office, HR CoEs, HRBPs, IT, and program delivery partners) in complex governance environments.</li></ul>
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SENIOR INSTRUMENTATION ENGINEER<br><br>Airswift is seeking for a Senior instrumentation Engineer to work with our client based in QATAR.<br><br>Mandatory Qualifications<br><br>Bachelor’s Degree in Engineering6 years’ experience in oil and gas environment Working knowledge of:DCSPLCsESD / F&G Systems Anti-Surge Control Systems Metering Systems Turbine / Compressor Control Systems Computer skills:Microsoft Office SAPCONVALInstru Cal Full knowledge of SIL requirements Plan and support Instrumentation / Fire & Gas (F&G) Engineering activities at Senior Engineer level during EPC and Startup phase until handover to permanent Asset. Ensure project deliverables meet Operations expectations Safety, Operability, Reliability, and Maintainability<br>Key Job Accountabilities<br><br>Support surveillance and administration programs for critical Instrument and F&G systems to achieve Reliability, Availability, and Cyber Security. Provide Instrument / F&G engineering support including design reviews (SIL workshops, assessment and verification, HAZOP), commissioning, startup, failure analysis, and advanced troubleshooting. Support integrity program implementation for Instrument / F&G to ensure Safety, Reliability, and Availability. Provide technical input to other disciplines and functions to support business objectives. Supervise contractors, consultants, and service providers Guide less experienced engineers in integrity systems and reliability systems. Support project tie-in requirements for all systems under responsibility. Maintain Issue Register to identify critical issues and resolve risks (including new technology risks) impacting Reliability, Availability, and Cyber Security. Support high-risk commissioning activities for large-scale projects, including system surveillance, tuning and optimizing Instrument and F&G systems, and providing advisory support to Operations and Maintenance.<br><br>Interested candidates are encouraged to send their CV to mahirah.marisa@airswift.com<br><br>Referrals are welcome too—feel free to share this opportunity with qualified professionals in your network.
SENIOR INSTRUMENTATION ENGINEER<br><br>Airswift is seeking for a Senior instrumentation Engineer to work with our client based in QATAR.<br><br>Mandatory Qualifications<br><br>Bachelor’s Degree in Engineering6 years’ experience in oil and gas environment Working knowledge of:DCSPLCsESD / F&G Systems Anti-Surge Control Systems Metering Systems Turbine / Compressor Control Systems Computer skills:Microsoft Office SAPCONVALInstru Cal Full knowledge of SIL requirements Plan and support Instrumentation / Fire & Gas (F&G) Engineering activities at Senior Engineer level during EPC and Startup phase until handover to permanent Asset. Ensure project deliverables meet Operations expectations Safety, Operability, Reliability, and Maintainability<br>Key Job Accountabilities<br><br>Support surveillance and administration programs for critical Instrument and F&G systems to achieve Reliability, Availability, and Cyber Security. Provide Instrument / F&G engineering support including design reviews (SIL workshops, assessment and verification, HAZOP), commissioning, startup, failure analysis, and advanced troubleshooting. Support integrity program implementation for Instrument / F&G to ensure Safety, Reliability, and Availability. Provide technical input to other disciplines and functions to support business objectives. Supervise contractors, consultants, and service providers Guide less experienced engineers in integrity systems and reliability systems. Support project tie-in requirements for all systems under responsibility. Maintain Issue Register to identify critical issues and resolve risks (including new technology risks) impacting Reliability, Availability, and Cyber Security. Support high-risk commissioning activities for large-scale projects, including system surveillance, tuning and optimizing Instrument and F&G systems, and providing advisory support to Operations and Maintenance.<br><br>Interested candidates are encouraged to send their CV to mahirah.marisa@airswift.com<br><br>Referrals are welcome too—feel free to share this opportunity with qualified professionals in your network.
SENIOR INSTRUMENTATION ENGINEER<br><br>Airswift is seeking for a Senior instrumentation Engineer to work with our client based in QATAR.<br><br>Mandatory Qualifications<br><br>Bachelor’s Degree in Engineering6 years’ experience in oil and gas environment Working knowledge of:DCSPLCsESD / F&G Systems Anti-Surge Control Systems Metering Systems Turbine / Compressor Control Systems Computer skills:Microsoft Office SAPCONVALInstru Cal Full knowledge of SIL requirements Plan and support Instrumentation / Fire & Gas (F&G) Engineering activities at Senior Engineer level during EPC and Startup phase until handover to permanent Asset. Ensure project deliverables meet Operations expectations Safety, Operability, Reliability, and Maintainability<br>Key Job Accountabilities<br><br>Support surveillance and administration programs for critical Instrument and F&G systems to achieve Reliability, Availability, and Cyber Security. Provide Instrument / F&G engineering support including design reviews (SIL workshops, assessment and verification, HAZOP), commissioning, startup, failure analysis, and advanced troubleshooting. Support integrity program implementation for Instrument / F&G to ensure Safety, Reliability, and Availability. Provide technical input to other disciplines and functions to support business objectives. Supervise contractors, consultants, and service providers Guide less experienced engineers in integrity systems and reliability systems. Support project tie-in requirements for all systems under responsibility. Maintain Issue Register to identify critical issues and resolve risks (including new technology risks) impacting Reliability, Availability, and Cyber Security. Support high-risk commissioning activities for large-scale projects, including system surveillance, tuning and optimizing Instrument and F&G systems, and providing advisory support to Operations and Maintenance.<br><br>Interested candidates are encouraged to send their CV to mahirah.marisa@airswift.com<br><br>Referrals are welcome too—feel free to share this opportunity with qualified professionals in your network.
Instrument/F&G Engineering Specialist<br><br>Job Purpose –<br><br>Advise and support Instrumentation/Fire & Gas (F&G) Engineering activities during EPC and Startup phase until handover to permanent Asset whilst ensuring project deliverables meet Operations expectations in terms of Safety, Operability, Reliability and Maintainability over the facility design life cycle.<br><br>Reporting and Relationships<br><br>Reporting<br><br>Reports to Head of Engineering<br><br>Internal<br><br>Regular contact with Project Management Team (PMT) and Operations departments. Periodic contact with Engineering & Projects and HSEQ Group.<br><br>External<br><br>Frequent contact with Shareholders Subject Matter Experts, EPC contractors, vendors, suppliers, and engineering consultants.<br><br>Job Context & Major Challenges<br><br>Able to effectively influence project decisions based not only on CAPEX but considering OPEX for the project life cycle. Ensures compliance with QG specifications, processes and procedures for the assigned projects. Participate in reviews and provide technical inputs to designs and procedures for the implementation of approved field operations whilst mitigating new technology risks introduced by the project.<br><br>Financial Dimension<br><br>As defined for this job level in the Delegation of Authority and/or approved budget.<br><br>Generic Accountabilities – All Employees<br><br>Safety, Health & Environment<br><br>Ensure all activities are undertaken in compliance with Company Safety, Health and Environment and Quality policies, regulations and standards.<br><br>Qatarization Program<br><br>Contribute to the development of Qatari employees. This accountability is a condition of employment for expatriate employees.<br><br>Firewall Compliance<br><br>Ensure all activities undertaken comply with anti-trust and competition laws and the Company firewall policies and procedures.<br><br>Key Accountabilities<br><br>Provide a variety of Instrument/F&G engineering supports to contribute to the division strategy and goals, which includes design reviews (e.g., SIL workshops, assessment and verification, HAZOP, etc.), commissioning, startup, failure analysis and advanced troubleshooting. Develop and implement surveillance and administration programs for critical Instrument and F&G Systems of new projects to achieve high standards of Reliability, Availability and Cyber Security. Define and document best practices within the area of expertise and recommend performance improvement initiatives. Develop plans and work schedules to ensure effective completion of tasks and activities, meeting the section and division KPIs. Provide technical input related to area of expertise to other disciplines and functions as required to support overall business objectives. Control and supervise the activities undertaken by contractors, consultants and service providers. Guide less experienced engineers in implementing the company integrity and reliability systems. Support and facilitate smooth completion of project tie-in requirements for all systems under the area of responsibility. Maintain an Issue Register identifying and resolving critical issues, including new technology risks (under area of responsibility), which could impact new project Reliability, Availability and Cyber Security. Support high-risk commissioning activities for high-complexity and large-scale projects by:Undertaking stringent system surveillance. Tuning and optimizing Instrument and F&G systems. Providing advisory support to Operations and Maintenance.<br><br>Qualifications<br><br>Bachelor's Degree in Engineering or equivalent.<br><br>Knowledge And/or Experience<br><br>8 years' experience in an oil and gas environment. Demonstrate good working knowledge of:DCSPLCsESD/F&G Systems Anti-Surge Control Systems Metering Systems Turbine/Compressor Control Systems Full knowledge of SIL requirements.<br>Technical And Business Skills<br><br>Able to work and make decisions under highly stressful conditions. Fluent in written and spoken English. Strong leadership and people skills. Computer skills in:Microsoft Office SAPCONVALInstru Cal
Dear Candidate,Greetings from Brunel Energy. We are currently hiring for an OT Cyber Security Engineer for a well-known Oil & Gas company in Qatar. Position: OT Cyber Security Engineer Location: Qatar Employment Type: Permanent Work Schedule: 8 Hours / 5 Days per Week<br>Bachelor’s degree in automation and control systems, industrial control system, Cyber Security, or computer science engineering. Knowledge and/or Experience4 years’ experience in engineering in oil and gas environment. Understanding of different operational technologies environment for example DCS, SIS, metering, machinery monitoring / controls systems, and Instrument asset management systems. Understanding of OT Infrastructure communication and protocols. Knowledge of OT Cyber Security Infrastructure and solutions such as Endpoint Protection Platforms, Industrial Networks and boundaries protection, OT IDS, SIEM, Authentication and Access control, etc. Familiar with industry- specific regulations and standards that impact Operational Technology Cyber Security such us (IEC, ISA, NIST, ISO).<br>Interested relevant candidate may share the resume on r.rohit@brunel.net with the below following details:-<br>Full Name as per Passport:Date of Birth:Nationality:Highest Educational Qualification:Direct Mobile / Whats App Number:Marital Status:Dependents:MS Teams ID:Notice Period:Current Location:Point of Origin:Current Salary:Expected Salary:<br>Please confirm the following:Do you have 4+ years of Oil & Gas engineering experience, with substantial experience in OT/ICS Cyber Security? - Have you worked hands-on with DCS, SIS, PLC, SCADA, or other Industrial Control Systems, rather than exclusively in IT Cyber Security? - Do you have experience designing or supporting OT network architecture, network segmentation, industrial firewalls, OT IDS, and secure OT infrastructure? - Have you supported FAT/SAT, commissioning, incident management, troubleshooting, and project execution for OT Cyber Security systems? - <br><br>Regards,Rohit Brunel
Role Objective We are seeking an experienced IT Middleware & Integration Lead with 12–15 years of experience in the design, development, implementation, and support of technical integrations across multiple integration patterns. The ideal candidate will have strong expertise in IBM App Connect Enterprise (ACE), middleware, messaging, enterprise integration patterns, microservices, Java-based technologies, and enterprise solution architecture. Experience within the Banking or BFSI industry is highly preferred. The role will be responsible for the complete middleware service development lifecycle, including requirements gathering, solution design, development, implementation, configuration, deployment, go-live, and production support. Key Responsibilities Integration Solution Design & Implementation Lead the design, development, and implementation of enterprise integration solutions. Design integrations using multiple integration patterns, including:Services Microservices Monoliths Middleware Messaging Translate business requirements into scalable and secure technical integration solutions. Design solutions using appropriate integration mediums, protocols, standards, and industry best practices. Develop enterprise and bespoke application integrations across Web and Mobile channels. IBM App Connect Enterprise (ACE) Own and manage integration solutions using IBM App Connect Enterprise (ACE). Perform setup, administration, configuration, development, and implementation of the IBM ACE platform. Design and implement scalable middleware solutions for large enterprise environments. Provide technical leadership for ACE-based integration services. Middleware Team Leadership Lead and manage the Middleware Team. Allocate work and provide technical direction to team members. Upskill, mentor, and train middleware team members where applicable. Establish development and quality standards across the middleware function. Architecture & Technical Solutions Design scalable, secure, maintainable enterprise integration architectures. Develop high-level and low-level technical designs and related technical artifacts. Apply enterprise integration and design patterns to meet business and technical requirements. Ensure integration solutions align with enterprise architecture and industry standards. Java & Application Development Provide hands-on development using Java and related technologies. Work with technologies such as:Java Spring Hibernate Support development of integration components and enterprise services. Microservices & API Integration Design and implement microservices-based architectures. Develop integration solutions using:HTTPMessaging Publish/Subscribe Fire & Forget Work with API Gateway or API Mesh platforms and technologies. Apply appropriate API standards and integration practices. Dev Ops & Agile Implement effective branching strategies, code reviews, and quality controls. Support continuous development and integration practices. Work with Git Ops concepts and development practices. Participate in Agile ways of working and estimation activities. Ensure effective SDLC practices across integration development. Cloud & Modern Technologies Work with cloud technologies including:Microsoft Azure AWSSupport containerization technologies and modern API integration platforms. Evaluate and adopt appropriate modern integration technologies where required. Banking & Open Banking Integration Support integration solutions within Banking / BFSI environments. Maintain familiarity with API standards related to:Open Banking BI4ANDesign integration solutions that support enterprise banking applications and services. Documentation & Governance Develop and maintain high-level and low-level technical documentation. Maintain integration design documents, technical specifications, and implementation artifacts. Ensure adherence to development standards, quality controls, and governance requirements. Production Support Support integration solutions through deployment, go-live, and production. Troubleshoot middleware and integration issues. Coordinate issue resolution with application, infrastructure, and business teams. Ensure availability, reliability, security, and maintainability of integration services. Required Experience12–15 years of experience in technical integration design, development, implementation, and support. Strong experience with enterprise integration patterns and middleware technologies. Strong hands-on experience with IBM App Connect Enterprise (ACE) is preferred. Experience with MQ and Apache Kafka. Strong experience designing scalable enterprise integration solutions. Experience in Banking / BFSI is highly preferred. Experience leading and managing middleware teams. Strong experience with Java and related technologies. Experience with microservices-based architecture. Experience with Agile development and SDLC practices. Required Technical Skills IBM App Connect Enterprise (ACE) IBM MQApache Kafka Enterprise Integration Patterns Middleware Microservices Java Spring Hibernate HTTPMessaging Pub/Sub Fire & Forget API Gateway API Mesh REST/API Integration Git / Git Ops Agile CI/CDAzure AWSContainerization Open Banking APIsBI4ANTechnical Solution Architecture
Job Summary We are seeking an experienced IT Systems Engineer to administer, maintain, secure, and optimize enterprise IT infrastructure, ensuring high availability, business continuity, and operational excellence. The ideal candidate will have strong expertise in system administration, backup and disaster recovery, enterprise storage, virtualization, ITSM platforms, infrastructure monitoring, and database administration. The role requires hands-on experience with IBM Spectrum Protect, Commvault, BMC Helix, enterprise storage solutions, UNIX/Linux operating systems, virtualization technologies, and enterprise databases while supporting IT operations in an ITIL-based environment. Key Responsibilities System Administration & Infrastructure Management Administer and maintain enterprise IT infrastructure, including physical and virtual servers. Manage Windows and UNIX/Linux server environments. Perform system installation, configuration, upgrades, and patch management. Monitor infrastructure health, performance, and availability. Implement infrastructure hardening and security best practices. Support enterprise storage and virtualization platforms. Backup & Disaster Recovery Administer enterprise backup solutions. Design, implement, and maintain backup and disaster recovery strategies. Configure and manage:IBM Spectrum Protect Commvault Perform backup scheduling and monitoring. Execute backup restoration and disaster recovery testing. Ensure backup compliance with organizational and cybersecurity policies. Maintain Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). Storage Administration Administer enterprise storage infrastructure. Manage IBM and EMC storage solutions. Monitor storage utilization and capacity planning. Perform storage provisioning and optimization. Support SAN/NAS environments. Ensure storage availability and redundancy. Infrastructure Monitoring & Incident Management Monitor enterprise infrastructure using monitoring tools. Detect and resolve infrastructure alerts. Investigate incidents and perform Root Cause Analysis (RCA). Coordinate with infrastructure, database, network, and application teams. Resolve incidents within SLA targets. Support Problem Management and Change Management processes. ITSM Platform Administration Administer and maintain BMC Helix ITSM. Configure:Workflows Service Catalogs Forms Automation Rules User Access Support ITSM integrations. Maintain ITIL-compliant IT service processes. Troubleshoot ITSM platform issues. Database Administration Support Support enterprise databases including:Microsoft SQL Server MySQLOracle Database Postgre SQLSAP HANAResponsibilities include:Database health monitoring Backup coordination Performance monitoring Storage management Capacity planning UNIX / Linux Administration Administer enterprise operating systems including:IBM AIXRed Hat Enterprise Linux (RHEL) SUSE Linux Enterprise Server (SLES) Responsibilities include:Installation Patch management User administration Performance tuning Security hardening Capacity Planning & Performance Optimization Analyze infrastructure performance. Forecast storage and infrastructure capacity requirements. Optimize server and storage utilization. Recommend infrastructure improvements. Track software licenses and subscription utilization. Documentation Prepare and maintain:System Architecture Documents Configuration Documents Backup Procedures Disaster Recovery Plans Installation Guides Standard Operating Procedures (SOPs) Operational Manuals Incident Reports Capacity Reports Support & Collaboration Provide Level 2 and Level 3 infrastructure support. Support production systems. Collaborate with infrastructure, application, database, and security teams. Participate in infrastructure projects and technology upgrades. Support business continuity initiatives. Continuous Improvement Evaluate emerging technologies. Recommend infrastructure enhancements. Improve automation and operational efficiency. Ensure compliance with ITIL and cybersecurity best practices. Education Bachelor's Degree in:Computer Science Information Technology Computer Engineering Information Systems Electronics & Communication Engineering Related Engineering Discipline Required Experience Minimum 8+ years of experience as an IT Systems Engineer or Systems Administrator. Experience supporting enterprise IT infrastructure. Hands-on experience with enterprise backup solutions. Experience administering enterprise storage environments. Experience with ITSM platforms. Experience supporting production-critical environments.
Work as a key member of the IT team conducting business requirements analysis and documentation (elicitation, gathering, verification, and validation), supporting solution implementation, testing, and quality assurance to deliver reliable IT solutions that meet business needs. The role is responsible for eliciting and documenting business requirements, mapping business processes, and translating business needs into functional and non-functional specifications and implementable technical solutions through programming or configuration. Lead and execute quality assurance activities including System Integration Testing (SIT), User Acceptance Testing (UAT), test planning, test case design, defect management, evidence-based signoffs, and reporting while ensuring adherence to organisational standards, quality control processes, and information security requirements. Key Accountabilities Business Requirements Analysis Elicit, analyse and document functional and non-functional requirements. Gather business rules and acceptance criteria through workshops, interviews and stakeholder meetings. Prepare BRD, FRD, SRS, SOW, User Stories and Requirements Traceability Matrix (RTM). Maintain end-to-end traceability between business requirements and testing. Process Mapping & Documentation Document As-Is and To-Be business processes. Prepare workflows and system interaction diagrams. Maintain SOPs, user guides, release notes, manuals and knowledge base documentation. Ensure documentation is updated and version controlled. Application Development & Enhancements Support implementation of approved system enhancements and change requests. Assist with programming, scripting and application configuration. Perform impact analysis and provide technical clarifications. Ensure development complies with organisational standards. Information Security Ensure applications comply with information security policies. Support implementation of security controls. Minimise risks related to data loss, cyber threats and system vulnerabilities. Testing & Quality Assurance Lead System Integration Testing (SIT). Coordinate User Acceptance Testing (UAT). Define testing scope, strategy, entry and exit criteria. Prepare UAT documentation and obtain business sign-offs. Test Planning Develop test plans and detailed test cases. Perform positive, negative and edge-case testing. Maintain complete testing evidence and documentation. Defect & Change Management Log, prioritise and monitor defects. Validate fixes through regression testing. Support release readiness activities. Ensure quality gates are completed before production deployment. Application Support & Vendor Coordination Coordinate with vendors regarding incidents, upgrades and system enhancements. Support troubleshooting and root cause analysis. Monitor vendor performance against agreed service levels. Stakeholder Coordination Coordinate activities between business users, IT teams, project managers and vendors. Manage project actions, dependencies, risks and issues. Escalate project risks where necessary. Reporting Prepare project status reports. Maintain dashboards, RAID logs and meeting minutes. Produce executive reports and project updates. Provide reports in both Arabic and English where required. Standards & Compliance Ensure compliance with SDLC standards. Follow change management and documentation standards. Maintain governance and audit compliance. Ensure testing documentation is audit ready. Application Documentation Maintain complete application documentation. Update technical documents following system changes. Ensure documentation is easily accessible. MIS & Reporting Prepare timely functional reports. Produce management information reports. Support reporting requirements across IT projects. Policies & Procedures Follow organisational policies, procedures and quality standards. Deliver services in a controlled and consistent manner. Other Responsibilities Perform additional duties as assigned. Provide backup support to colleagues when required. Qualifications & Experience Bachelor's Degree in Computer Science, Computer Engineering, Information Technology or equivalent. Minimum 5 years of relevant IT experience. Fluent in Arabic and English2–4 years of experience designing, developing, configuring and supporting applications. Banking or Financial Services experience is preferred. Job Specific Skills Knowledge and experience of the full development lifecycle for IT projects including Analysis, Design, Development, Testing, Implementation and Documentation of applications. Technical competencies should include:Microsoft Office Products (Word, Excel, Power Point, Project, Visio, others.) Java / . Net with C# knowledge / C++ / Python / React / Other. APIs, Web Applications, and Web Services. HTML, Java Script, JQuery. Databases such as SQL Server / Oracle / Sybase. Extensive hands-on experience in developing interfaces. Knowledge of the industry and regional market is preferred. Knowledge of latest IT developments and trends. Knowledge in system integration and administration. Ability to collaborate and communicate effectively. Ability to interact with internal and external stakeholders in a multi-cultural environment.