Manager Jobs in Qatar

Job Description<br><br>To lead the project planning and delivery of Data Analytics based solutions and client engagements. To work with project owners and stakeholders to understand their needs and expectations as well as with the team to scope and manage projects, mitigate risk, apply governance best practices, manage key stakeholders, execute communication plans, and ensure the successful delivery of projects with a focus on offering excellence in customer experience.<br><br>Deliver data projects and products on time, within budget, while meeting client’s expectations. Plan, assign, manage and coordinate activities pertaining to data technology multi-year projects, on an enterprise level with multiple releases and work streams. Verify project goals are accomplished and in line with business objectives.<br><br>Responsibilities<br><br>Create, maintain, own and accountable for WBS, project plan, issue and risk logs, other PM tools. Manage project delivery team consisting of multiple vendors and internal resources, ensuring alignment on development timelines and handoffs between teams. Actively manage delivery process between requirements gathering, data ingestion, data modeling, pipeline development and data visualization via multiple delivery vendors and teams. Organizes and facilitates cross functional teams (product owners, IT data engineering, IT security, business data analytics, QA and data science) for projects. Own and manage the Data Engineering and Visualization product backlog ensuring backlog is up to date, tickets include fulsome descriptions and tickets are linked where necessary. Prepare and present project level reporting to project stakeholders and executives via bi-weekly Project Review meeting. Provide quality review of client deliverables, secure client delivery acceptance. Work with the client and the team to identify solutions to challenges and roadblocks that come up Lead lessons learned reviews to evaluate project success and recommend process improvements. Establish effective project communication plans and ensure their successful execution. Managing customer satisfaction, conducting post-project evaluation and providing feedback to PMO for continuous improvements. Facilitate Agile ceremonies including Sprint Planning, Reviews, Retrospectives, and leading Standups Administrator and co-administer various Jira boards (Enterprise Engineering, Prototyping etc) Be the first point of escalation for project risks. Manage the process of escalating risks and communicating to the appropriate parties in a timely manner. Support in various activities as deemed necessary including but not limited to data analysis, business analysis, documentation, test plan development, and conduct UAT.<br><br>Qualifications<br><br> QUALIFICATIONS <br><br>Bachelor's degree in business administration, computer Science, business analytics, or a related field. Excellent customer facing skills with strong verbal, written, and listening communication skills. Proven experience in conflict resolution, organizational change management, facilitation and presentation development. <br><br>Must Have<br><br>Certified Project Management Professional (PMP) and/or Scrum Master certification is required. At least 8 years’ experience delivering data governance, data management, analytics & BI projects, minimum 4 years should be in project management role. Arabic & English speaker<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

Role :This role is responsible for leading and overseeing the organization's Data Governance function, ensuring that data is trusted, well-defined, protected, and effectively utilized to support business decision-making, AI initiatives, and regulatory compliance. The role acts as the key link between business units, IT, BI, Risk, Privacy, and Compliance functions to establish and sustain a robust data-driven culture. <br>This position owns the Data Governance program end-to-end, including thedevelopment and implementation of governance frameworks, policies, standards, and operating models that ensure data integrity, quality, security, accessibility, and compliance with applicable regulations and industry standards. <br>The role is accountable for the effective management of data quality, metadata, master data, stewardship, and governance processes across the organization. Additionally, the role drives Data Governance projects and strategic initiatives, overseeing execution through the Data Governance Council, coordinating cross-functional stakeholders, managing risks and dependencies, monitoring progress, and ensuring the timely delivery of governance objectives aligned with business priorities. The role also contributes to the development and execution of data and AI governance strategies, fostering innovation, operational excellence, and alignment with the organization's strategic goals.<br>About the Business Unit:AI & Data Governance team is responsible for developing and implementing data governance frameworks and AI strategies to ensure data integrity, security, compliance, and to drive innovation and operational excellence within Ooredoo. Additionally, the team manages AI projects and proof of concepts, tracks data initiatives, and coordinates with cross functional teams to ensure timely delivery and value realization.<br>Minimum Experience, Essential Knowledge & Skills:10 years' experience in a similar role. Experience in Data Management, Governance, Quality and Strategy. Strong understanding of Data governance operating models and best practices. Data privacy laws and compliance frameworks. AI governance, ethical AI principles, and responsible data usage.<br>Minimum Qualifications:Bachelor's Degree in Business Administration or Engineering or Project Management.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 220263 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-08-11</span></li></ul><br> <br> <br> <br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Qatar </div> </div>

Job Description<br><br> 8+ years of experience in Agile project delivery, with expertise as a Scrum Master and Project Manager. Proven experience leading end-to-end delivery of B2C digital applications (web and mobile). Strong knowledge of Agile/Scrum methodologies, sprint planning, backlog management, and release planning. Excellent stakeholder management, risk mitigation, and cross-functional team coordination skills. Scrum Master certification (CSM/PSM/SAFe) and experience with Jira/Confluence are preferred.

Job Description<br><br>To lead the project planning and delivery of Data Analytics based solutions and client engagements. To work with project owners and stakeholders to understand their needs and expectations as well as with the team to scope and manage projects, mitigate risk, apply governance best practices, manage key stakeholders, execute communication plans, and ensure the successful delivery of projects with a focus on offering excellence in customer experience.<br><br>Deliver data projects and products on time, within budget, while meeting client’s expectations. Plan, assign, manage and coordinate activities pertaining to data technology multi-year projects, on an enterprise level with multiple releases and work streams. Verify project goals are accomplished and in line with business objectives.<br><br>Responsibilities<br><br>Create, maintain, own and accountable for WBS, project plan, issue and risk logs, other PM tools. Manage project delivery team consisting of multiple vendors and internal resources, ensuring alignment on development timelines and handoffs between teams. Actively manage delivery process between requirements gathering, data ingestion, data modeling, pipeline development and data visualization via multiple delivery vendors and teams. Organizes and facilitates cross functional teams (product owners, IT data engineering, IT security, business data analytics, QA and data science) for projects. Own and manage the Data Engineering and Visualization product backlog ensuring backlog is up to date, tickets include fulsome descriptions and tickets are linked where necessary. Prepare and present project level reporting to project stakeholders and executives via bi-weekly Project Review meeting. Provide quality review of client deliverables, secure client delivery acceptance. Work with the client and the team to identify solutions to challenges and roadblocks that come up Lead lessons learned reviews to evaluate project success and recommend process improvements. Establish effective project communication plans and ensure their successful execution. Managing customer satisfaction, conducting post-project evaluation and providing feedback to PMO for continuous improvements. Facilitate Agile ceremonies including Sprint Planning, Reviews, Retrospectives, and leading Standups Administrator and co-administer various Jira boards (Enterprise Engineering, Prototyping etc) Be the first point of escalation for project risks. Manage the process of escalating risks and communicating to the appropriate parties in a timely manner. Support in various activities as deemed necessary including but not limited to data analysis, business analysis, documentation, test plan development, and conduct UAT.<br><br>Qualifications<br><br> QUALIFICATIONS <br><br>Bachelor's degree in business administration, computer Science, business analytics, or a related field. Excellent customer facing skills with strong verbal, written, and listening communication skills. Proven experience in conflict resolution, organizational change management, facilitation and presentation development. <br><br>Must Have<br><br>Certified Project Management Professional (PMP) and/or Scrum Master certification is required. At least 8 years’ experience delivering data governance, data management, analytics & BI projects, minimum 4 years should be in project management role. Arabic & English speaker<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

Job Summary<br><br>You will be responsible for selling i Horizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team<br><br>Reporting Structure<br><br>This job reports to the Sales Manager<br><br>Job Objectives<br><br>Generate leads, convert them into opportunities, bid, and successfully close the deals Sell large and complex solutions to large organizations and achieve the assigned sales target Manage the account forward for cross-selling and upselling<br><br>Job Responsibilities<br><br> Sales Life Cycle Ownership Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers Be a trusted technology advisor to the target client to generate and qualify the right opportunities Ensure the customer’s product requirements and expectations are managed and met by understanding the customer's business & technology Work closely with the client in developing solutions, identifying the right technologies, and in positioning i Horizons as the prime contender to win the deal Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal With a sales cycle, support senior management with the market, account, competitor, and bid intelligence informationindependently handle negotiations and deal closure for small and mid-sized deals Provide the right inputs and support the Sales Manager in negotiating and closing large deals Revenue Generation Meet or exceed revenue targets by bringing in new customer logo’s and cross/upselling to existing or allocated accounts Sell the range of i Horizons services assigned to the role holder Ensure that revenues generated are at acceptable gross margins Customer Relation Management / Account Management Act as a single point of contact for the customer always Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client’s side as well as the market in which the client operates Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction Drive account management and influence organizational engagement resulting in footprint expansion Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market Upselling And Cross-Selling Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity Identify and develop new leads from existing accounts Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell Promote all i Horizons products/ services as they become available Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions General Account Administration Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc Support the Sales Operations team on contract renewals Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts Follow up on invoices and be responsible for payment collections Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure CRM and Reporting Use i Horizons CRM to log and update all activities and generate sales reports Provide other ad-hoc reports and analysis as required by the Sales Manager Other Ongoing tasks Visit major customers regularly, to strengthen relations and establish business opportunities Entertain customers as and when necessary, to build strong relationships with them Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities Participate in trade shows and technology events to promote company products and develop leads<br><br>Job Requirements<br><br>Educational Qualification<br><br>Bachelor’s degree in Business Studies, Computer Sciences, or a related field Should show evidence of continued education in the field of Sales and Technology<br><br>Previous Work Experience<br><br>Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role Experience in customized enterprise IT solution sales is mandatory Experience in sales within the “Digital Transformation” space is highly preferred Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory Hands-on experience with CRM software is a plus<br><br>Skills And Abilities<br><br>Excellent selling and negotiation skills Ability to drive sales growth Strong client focus and relationship-building skills Excellent verbal and written communication skills Excellent knowledge of MS Office Excellent presentation skills Self-motivated with a competitive, results-driven attitude Good understanding of marketing and negotiating techniques<br><br>Powered by Jazz HR<br><br>CYE40fbgs3

Job Opportunity: Operations Manager, Catering & Hospitality Location: Doha, Qatar<br>About the Role We are looking for an experienced Operations Manager with a strong background in Catering and Hospitality to lead and optimize our operations in Qatar. The successful candidate will be responsible for driving operational excellence, profitability, customer satisfaction, team performance, and business growth across catering and hospitality services. <br>Lead and manage all catering, hospitality, and food service operations across multiple locations and client sites. Develop operational strategies that improve efficiency, productivity, profitability, and customer satisfaction. Establish and monitor Key Performance Indicators (KPIs) for all operational departments. Manage large scale catering contracts, corporate events, VIP functions, and special projects. Conduct regular operational audits to ensure compliance with company standards, client requirements, and local regulations. Identify new business opportunities and support the commercial team in preparing proposals, tenders, and contract negotiations. Ensure effective manpower planning, recruitment, succession planning, and workforce optimization. Coordinate mobilization and demobilization activities for new catering projects and contracts. Analyze financial performance and implement action plans to maximize revenue while controlling operational costs. Monitor supplier performance and negotiate with vendors to obtain the best quality products and services at competitive prices. Ensure compliance with Qatar Municipality, Ministry of Public Health, Civil Defense, HACCP, ISO, and food safety standards. Develop and implement business continuity plans and risk management procedures. Prepare and present monthly operational and financial reports to senior management. Promote a culture of safety, accountability, teamwork, innovation, and continuous improvement.<br>Preferred Candidate Profile• Proven leadership experience managing large catering and hospitality operations with 500+ employees.• Strong understanding of remote site catering, labor camps, and industrial catering.• Track record of successfully managing multimillion dollar catering contracts.• Strong financial acumen with experience in budgeting, forecasting, procurement, and contract management.• Ability to manage multiple projects and operations simultaneously in a fast paced environment.• Excellent problem solving, decision making, and crisis management skills.• Strong interpersonal and communication skills with the ability to engage clients, employees, and senior management.<br>Requirements Bachelor’s Degree. MBA preferred. Minimum 10 years of experience in Catering, Hospitality, or Food Services. Experience with ERP systems. Excellent leadership, stakeholder management, and communication skills.

Job Opportunity: Operations Manager, Catering & Hospitality Location: Doha, Qatar<br>About the Role We are looking for an experienced Operations Manager with a strong background in Catering and Hospitality to lead and optimize our operations in Qatar. The successful candidate will be responsible for driving operational excellence, profitability, customer satisfaction, team performance, and business growth across catering and hospitality services. <br>Lead and manage all catering, hospitality, and food service operations across multiple locations and client sites. Develop operational strategies that improve efficiency, productivity, profitability, and customer satisfaction. Establish and monitor Key Performance Indicators (KPIs) for all operational departments. Manage large scale catering contracts, corporate events, VIP functions, and special projects. Conduct regular operational audits to ensure compliance with company standards, client requirements, and local regulations. Identify new business opportunities and support the commercial team in preparing proposals, tenders, and contract negotiations. Ensure effective manpower planning, recruitment, succession planning, and workforce optimization. Coordinate mobilization and demobilization activities for new catering projects and contracts. Analyze financial performance and implement action plans to maximize revenue while controlling operational costs. Monitor supplier performance and negotiate with vendors to obtain the best quality products and services at competitive prices. Ensure compliance with Qatar Municipality, Ministry of Public Health, Civil Defense, HACCP, ISO, and food safety standards. Develop and implement business continuity plans and risk management procedures. Prepare and present monthly operational and financial reports to senior management. Promote a culture of safety, accountability, teamwork, innovation, and continuous improvement.<br>Preferred Candidate Profile• Proven leadership experience managing large catering and hospitality operations with 500+ employees.• Strong understanding of remote site catering, labor camps, and industrial catering.• Track record of successfully managing multimillion dollar catering contracts.• Strong financial acumen with experience in budgeting, forecasting, procurement, and contract management.• Ability to manage multiple projects and operations simultaneously in a fast paced environment.• Excellent problem solving, decision making, and crisis management skills.• Strong interpersonal and communication skills with the ability to engage clients, employees, and senior management.<br>Requirements Bachelor’s Degree. MBA preferred. Minimum 10 years of experience in Catering, Hospitality, or Food Services. Experience with ERP systems. Excellent leadership, stakeholder management, and communication skills.

SUMMARY OF THE ROLE<br>As a Customer Group Manager - Energy, you will be responsible for managing assigned Oil & Gas segment sales in Qatar by promoting Jotun’s products, services, and solutions, applying structured sales tools to drive business development, strengthen customer relationships, and achieve sales targets, gross margin, DSO, and market share objectives. Reporting to Sales manager Protective and Marine Coating.<br>Identify and develop new business opportunities in the local market to grow market share and profitability. Promote and sell assigned product segments within defined territories through regular customer visits, maintaining strong relationships and gathering market insights. Follow up on projects in assigned territories and coordinate with project teams to ensure Jotun products are specified and used to meet sales targets. Handle customer issues by resolving them directly or escalating when needed. Coordinate with internal teams to ensure timely delivery, strong customer service, and alignment with company objectives. Monitor customer collections to ensure payments are received within agreed terms and days outstanding targets are met. Execute sales activities to achieve assigned volume and gross margin targets, contributing to overall profitability. Track market developments in the territory, including demand, trends, economic factors, and competitors, to support market expansion. If applicable, lead and support the sales team by setting clear targets, coaching, and following up to ensure team performance and alignment with The Penguin Spirit.<br>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER<br>What we offer:Extensive opportunities for professional and personal development, both through on-the-job training and Jotun Academy. A friendly and supportive working environment. A continuous focus on reinventing and innovating high-quality products. An international Corporate Culture founded on our four values; Care, Respect, Loyalty, and Boldness.<br>What we are looking for:Bachelor’s degree in a relevant field Minimum 5 years of experience in Oil & Gas industry Fluency in English<br>Required Competencies:Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability. Focuses on profitability, manages commercial risks, and understands the financial impact of decisions on margin and cash flow. Makes an impact; convinces and persuades others; promotes plans and ideas successfully Builds a useful network of contacts and relationships and utilizes it to achieve objectives Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments. Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.<br>POSITION INFORMATION<br>Company:Jotun Paints Qatar W. L. L.<br>Contract Type:Regular<br>Time Type:Full time<br>CLOSING DATE (dd.mm.yyyy):06.08.2026<br>WHO WE ARE<br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.<br>Jotun Paints Qatar W. L. L., established in 1985, is one of the key markets within the MEIA region. With a sales office, warehouse and a rapidly growing team, we aim to further strengthen Jotun’s position in Qatar through ambitious market growth plans that focus on innovation, efficiency and profitability.<br>Visit our Career Page to know more about life at Jotun.<br>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.<br>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.<br>If you think that this role is what you could be doing next, apply now!

Job description:<br><br>Our business landscape We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:<br><br> Value-Focused Portfolio: <br>Boosting asset returns by focusing on telco operations, towers, data centres, the sea <br>cable business and fintech. Strengthen the Core: <br>Optimally using deployed capital and <br>maintain an appropriate cost structure. Evolve the Core: <br>Monetising opportunities to generate new revenue streams via programmes focusing <br>on analytics, digitalisation of operations, and partnerships with digital service providers. People: <br>Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring. Excellence in Customer Experience: <br>Creating superior customer experiences.<br><br> From day one, every employee who joins our team becomes an integral part of our success journey. <br>We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>life balance. Empowering you to catapult your personal and professional growth. If you’re looking <br>to challenge your growth potential, Ooredoo is the employer for you. Job overview The Manager, Financial & Operational Audit will be responsible for planning, leading, and delivering end-to-end audits of financial processes, operational activities, and compliance functions across Ooredoo's business units. The role ensures that audit engagements are executed in accordance with international internal audit standards and organizational policies, with a strong focus on identifying risks, evaluating controls, and recommending improvements. The role holder will manage audit teams, interact with senior management, and play a key role in strengthening the internal control environment and enhancing process efficiency, accountability, and governance. Your impact on our goals Audit Planning & Risk Assessment Lead the development and refinement of the annual internal audit plan using a risk-based approach. Identify key financial and operational risks and ensure adequate audit coverage across business units. Conduct preliminary risk assessments and stakeholder discussions to scope and prioritize audits. Coordinate with the GCAE and senior audit leadership to align audit priorities with strategic objectives. Audit Execution & Oversight Manage and oversee the full audit lifecycle: planning, fieldwork, reporting, and follow-up. Lead audits across various functions such as finance, procurement, revenue assurance, asset management, HR operations, and commercial operations. Ensure audits are conducted in accordance with International Standards for the Professional Practice of Internal Auditing (IIA) and Ooredoo’s internal methodologies. Review audit working papers, testing documentation, and reports for accuracy, clarity, and completeness. Evaluate business processes and internal controls to identify control gaps, process inefficiencies, and compliance issues. Reporting & Communication Prepare and present high-quality audit reports that clearly articulate findings, root causes, risk implications, and practical recommendations. Engage with senior management to discuss audit outcomes, agreed action plans, and timelines. Track and follow up on the implementation of audit recommendations and escalate delays or non-compliance as necessary. Ensure timely and transparent communication with stakeholders throughout the audit process. 4. Advisory & Strategic Input Serve as a business partner by advising management on process enhancements, control improvements, and risk mitigation strategies. Contribute to the development of internal control frameworks and compliance policies. Support business units in readiness for external audits and regulatory reviews. Participate in cross-functional committees or projects as an internal control advisor when required. Team Leadership & Development Supervise, mentor, and develop a team of internal auditors by providing feedback, coaching, and technical guidance. Foster a collaborative and high-performance audit culture. Support internal training programs and knowledge sharing to build auditing capability and subject matter expertise within the team. Continuous Improvement & Quality Assurance Stay abreast of industry trends, best practices, and regulatory developments relevant to audit and risk management. Lead initiatives to enhance audit methodologies, tools, templates, and processes. Ensure quality assurance standards are maintained across all audit engagements. Team dynamics Internal Cross Functional External Business Partners Vendors Your profile Experience Minimum 8–10 years of progressive experience in internal audit, with at least 3 years in a managerial or supervisory role. Strong knowledge of internal control frameworks (e.g., COSO), audit standards (IIA), and risk management practices. Experience in telecom, technology, or large-scale corporate environments preferred. Familiarity with ERP systems (e.g., Oracle, SAP) and data analytics tools is a plus Qualifications Bachelor’s degree in accounting, Finance, Business Administration, or a related field. Professional certifications such as CIA, CPA, ACCA, or CISA (required). Must-have skills Technical Risk Management -Intermediate Audit & Compliance- Advanced Process Management- Advanced Behavioural Networking & Influencing Collaboratively - Intermediate Delivering Results & Fostering Ownership - Intermediate Building Customer Value - Intermediate Leading Teams - Intermediate Driving Change - Intermediate Shaping Strategy - Intermediate

About the Role You will lead risk-based internal audit engagements across UCC's capital project portfolio, while also supporting Group-wide continuous monitoring and audit work across our hospitality and F&B operations. This is a hands-on, senior individual contributor / team lead role for someone who can operate independently across diverse, high-complexity environments.<br>Key Responsibilities Plan and execute risk-based internal audits across UCC's EPC and capital projects portfolio, including JV-structured projects, in line with the IIA's International Professional Practices Framework (IPPF) Assess project controls across cost, schedule, claims, variation orders, subcontractor management, and contract compliance Conduct internal audits and control reviews across hospitality/F&B operations within the Group, identifying operational, financial, and compliance risks specific to that sector Design, implement, and maintain continuous monitoring frameworks — including KPI, KCI, and KRI indicators with RAG-based thresholds — to provide ongoing assurance between audit cycles Develop and execute Risk Control Matrices (RCMs), distinguishing design effectiveness (DE) from operating effectiveness (OE) Draft clear, actionable audit findings and reports, and manage the full finding lifecycle through to remediation closure Engage directly with auditee management, including project directors, finance teams, and hospitality operations leadership, to validate findings and agree corrective action plans Contribute to the annual risk-based audit planning process and the Group's audit universe Support Audit Committee reporting, including ECAF-aligned KPI/KCI/KRI summaries where applicable Mentor junior audit staff and contribute to building internal audit capability across the function<br>Requirements Bachelor's degree in accounting, Finance, Engineering, or related field; professional certification preferred (CIA, CPA, CFE, or equivalent) Minimum 10-12 years of progressive internal audit, risk, or assurance experience, with demonstrated depth in: Capital projects / EPC / construction or infrastructure environments Hospitality or F&B operations Continuous monitoring / continuous auditing frameworks and KPI/KRI design Strong understanding of JV governance structures and large-scale project risk (claims, variations, contractor performance) Excellent report writing and stakeholder communication skills, with the ability to engage senior project and operations leadership Experience with risk-based audit methodologies aligned to the IIA IPPFBased in or willing to relocate to Doha, Qatar

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>We are looking for a Category Manager - F&V (Fruits & Vegetables) to join the team in Qatar and focus on growing our own Grocery Store “t Mart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br><br>What’s On Your Plate?<br><br>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc. Reviewing and resolving any issues with local suppliers. <br><br>Assortment<br><br>Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. <br><br>Price<br><br>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. Collecting market prices and conducting country price audits. <br><br>Promos<br><br>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends. <br><br>Qualifications<br><br>What Did We Order?<br><br>Minimum 4 to 5 years of experience in Fresh Fruit & Vegetables (F&V) within the Qatar retail market is a must, with a proven track record of managing multiple product categories in a large retail or FMCG environment. Demonstrated ability to drive category growth through assortment optimization, innovation, and seasonal planning, including identifying new product opportunities and emerging consumer trends. Strong capability to analyze market trends, customer buying behavior, and competitor activities, ensuring competitive pricing within the Qatar retail market. Experience in monitoring supplier performance based on quality, service levels, pricing, and delivery — with the ability to review, negotiate, and resolve issues with local suppliers directly. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize — you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when short-staffed, making a customer delivery, or taking customer calls. No job is too insignificant, no detail is too small for you. You are able to interact with senior-level executives and manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job, with excellent analytical and communication skills and a hands-on approach to tools and data. You have robust interpersonal and intercultural skills and can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent English and Arabic would be highly advantageous.<br><br>Additional Information<br><br>Join Our Vibrant Team in Oatar - Where Work Meets Innovation and Fun!<br><br>Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here. Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment. Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts. Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team. Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better. Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.

Job description:<br><br>Our business landscape We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:<br><br> Value-Focused Portfolio: <br>Boosting asset returns by focusing on telco operations, towers, data centres, the sea <br>cable business and fintech. Strengthen the Core: <br>Optimally using deployed capital and <br>maintain an appropriate cost structure. Evolve the Core: <br>Monetising opportunities to generate new revenue streams via programmes focusing <br>on analytics, digitalisation of operations, and partnerships with digital service providers. People: <br>Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring. Excellence in Customer Experience: <br>Creating superior customer experiences.<br><br> From day one, every employee who joins our team becomes an integral part of our success journey. <br>We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>life balance. Empowering you to catapult your personal and professional growth. If you’re looking <br>to challenge your growth potential, Ooredoo is the employer for you. Job overview The Manager, Financial & Operational Audit will be responsible for planning, leading, and delivering end-to-end audits of financial processes, operational activities, and compliance functions across Ooredoo's business units. The role ensures that audit engagements are executed in accordance with international internal audit standards and organizational policies, with a strong focus on identifying risks, evaluating controls, and recommending improvements. The role holder will manage audit teams, interact with senior management, and play a key role in strengthening the internal control environment and enhancing process efficiency, accountability, and governance. Your impact on our goals Audit Planning & Risk Assessment Lead the development and refinement of the annual internal audit plan using a risk-based approach. Identify key financial and operational risks and ensure adequate audit coverage across business units. Conduct preliminary risk assessments and stakeholder discussions to scope and prioritize audits. Coordinate with the GCAE and senior audit leadership to align audit priorities with strategic objectives. Audit Execution & Oversight Manage and oversee the full audit lifecycle: planning, fieldwork, reporting, and follow-up. Lead audits across various functions such as finance, procurement, revenue assurance, asset management, HR operations, and commercial operations. Ensure audits are conducted in accordance with International Standards for the Professional Practice of Internal Auditing (IIA) and Ooredoo’s internal methodologies. Review audit working papers, testing documentation, and reports for accuracy, clarity, and completeness. Evaluate business processes and internal controls to identify control gaps, process inefficiencies, and compliance issues. Reporting & Communication Prepare and present high-quality audit reports that clearly articulate findings, root causes, risk implications, and practical recommendations. Engage with senior management to discuss audit outcomes, agreed action plans, and timelines. Track and follow up on the implementation of audit recommendations and escalate delays or non-compliance as necessary. Ensure timely and transparent communication with stakeholders throughout the audit process. 4. Advisory & Strategic Input Serve as a business partner by advising management on process enhancements, control improvements, and risk mitigation strategies. Contribute to the development of internal control frameworks and compliance policies. Support business units in readiness for external audits and regulatory reviews. Participate in cross-functional committees or projects as an internal control advisor when required. Team Leadership & Development Supervise, mentor, and develop a team of internal auditors by providing feedback, coaching, and technical guidance. Foster a collaborative and high-performance audit culture. Support internal training programs and knowledge sharing to build auditing capability and subject matter expertise within the team. Continuous Improvement & Quality Assurance Stay abreast of industry trends, best practices, and regulatory developments relevant to audit and risk management. Lead initiatives to enhance audit methodologies, tools, templates, and processes. Ensure quality assurance standards are maintained across all audit engagements. Team dynamics Internal Cross Functional External Business Partners Vendors Your profile Experience Minimum 8–10 years of progressive experience in internal audit, with at least 3 years in a managerial or supervisory role. Strong knowledge of internal control frameworks (e.g., COSO), audit standards (IIA), and risk management practices. Experience in telecom, technology, or large-scale corporate environments preferred. Familiarity with ERP systems (e.g., Oracle, SAP) and data analytics tools is a plus Qualifications Bachelor’s degree in accounting, Finance, Business Administration, or a related field. Professional certifications such as CIA, CPA, ACCA, or CISA (required). Must-have skills Technical Risk Management -Intermediate Audit & Compliance- Advanced Process Management- Advanced Behavioural Networking & Influencing Collaboratively - Intermediate Delivering Results & Fostering Ownership - Intermediate Building Customer Value - Intermediate Leading Teams - Intermediate Driving Change - Intermediate Shaping Strategy - Intermediate

Keeta, an independent brand of Meituan, is redefining food delivery across Hong Kong, Saudi Arabia, Brazil, and the Middle East. As we continue to scale rapidly in Qatar, we're looking for a versatile Senior Digital Marketing Manager to lead Keeta Qatar's end-to-end digital strategy.<br>What You'll DoDigital Strategy & Integration Define the annual digital roadmap, balancing brand-building and performance objectives Lead the integration of brand campaigns with performance marketing — ensuring consistent messaging, targeting, and measurement Act as the strategic bridge to the centralized performance marketing team: challenge results, guide optimizations, and ensure alignment with Keeta's local market nuances Social Media & Influencer Leadership Own organic social strategy across Instagram, Tik Tok, and X — content pillars, community management, and follower growth Lead performance-driven influencer programs with clear KPIs across engagement and conversion. Merchant Co-marketing Design and execute joint online campaigns with merchant partners — co-branded ads, exclusive landing pages, and in-app placements Use Keeta's digital assets (splash screens, banners, push notifications) as part of merchant value exchange Data, Analytics & Experimentation Build dashboards to track key metrics including and engagement Lead weekly reviews with performance teams, identifying inefficiencies and testing new channels and creatives Leverage AI-powered marketing and analytics tools to automate reporting, accelerate content ideation, improve audience targeting, and uncover growth opportunities.<br>What We're Looking For8+ years of digital marketing experience, with at least 2 years in a senior strategic role Proven versatility across brand, performance, social, influencer, and analytics — comfortable moving between high-level strategy and hands-on execution Strong understanding of full-funnel digital marketing (Meta, Tik Tok, Google, programmatic) Experience working with performance marketing teams (in-house or agency) and driving data-led decisions Experience in e-commerce, food delivery, or retail tech preferred Based in Doha or willing to relocate Fluent in English, Arabic is a plus<br>Why Join Keeta????? Fast-growing industry leader – Shape digital marketing for a leading brand at the forefront of Qatar's food delivery revolution.???? High ownership & impact – Build strategy from scratch, with the autonomy to test new approaches and grow the digital function.???? Growth opportunities – Gain full exposure to a global O2O platform operating across multiple markets.???? Collaborative environment – Work alongside a supportive, results-driven team that values creativity and initiative.

Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking an experienced and detail-oriented Senior Fire Safety Manager to join our organization in Doha, Qatar. In this pivotal role, you will oversee all fire safety operations, ensure regulatory compliance, and lead initiatives to maintain the highest safety standards across our facilities. The ideal candidate will demonstrate exceptional leadership capabilities, comprehensive knowledge of fire safety systems, and a commitment to creating a secure work environment for all employees and visitors.<br> Develop, implement, and maintain comprehensive fire safety programs and protocols aligned with Qatar's fire safety regulations and international standards Lead fire and life safety compliance across design coordination, construction, inspections, testing and commissioning. Ensure compliance with QCD, NFPA, project specifications and airport fire safety requirements. Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions. Oversee the design, installation, and maintenance of fire suppression systems, alarm systems, and emergency evacuation equipment Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions. Coordinate fire safety interfaces with architectural, MEP, special systems, operations and authority stakeholders. Support inspections, testing, commissioning, approvals and closeout of fire and life safety systems. Lead emergency response planning and coordinate fire drills to ensure organizational readiness Investigate fire incidents and near-miss events, documenting findings and implementing preventive measures Manage and mentor fire safety personnel, providing training and performance guidance Prepare and present fire safety reports to senior management and regulatory authorities Ensure compliance with local fire codes, building regulations, and occupational health and safety standards Collaborate with external stakeholders, including fire departments and safety consultants, to enhance safety protocols Stay current with evolving fire safety regulations and industry best practices in the region <br>Qualifications<br> Minimum 12 years of professional experience in fire safety management or related safety disciplines Proven expertise in fire safety systems, including suppression, detection, and alarm systems Strong knowledge of fire safety regulations, building codes, and occupational health and safety standards applicable to Qatar and the Middle East Demonstrated experience conducting fire risk assessments, hazard analyses, and safety audits Proficiency in emergency response planning and incident investigation methodologies Excellent leadership and team management skills with the ability to motivate and develop staff Advanced proficiency in fire safety documentation, reporting, and data analysis Strong analytical and problem-solving capabilities with meticulous attention to detail Excellent communication and interpersonal skills in English Project management experience with the ability to manage multiple initiatives simultaneously Professional fire safety certifications (such as Certified Fire Protection Specialist or equivalent) Experience working in large-scale industrial, commercial, or institutional facilities Familiarity with international fire safety standards and best practices Proficiency in safety management software and Microsoft Office applications Ability to work collaboratively with cross-functional teams and external regulatory agencies <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10154795<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Program & Project Management<br> <br>Work Location Model: On-Site

Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking an experienced and detail-oriented Senior Fire Safety Manager to join our organization in Doha, Qatar. In this pivotal role, you will oversee all fire safety operations, ensure regulatory compliance, and lead initiatives to maintain the highest safety standards across our facilities. The ideal candidate will demonstrate exceptional leadership capabilities, comprehensive knowledge of fire safety systems, and a commitment to creating a secure work environment for all employees and visitors.<br> Develop, implement, and maintain comprehensive fire safety programs and protocols aligned with Qatar's fire safety regulations and international standards Lead fire and life safety compliance across design coordination, construction, inspections, testing and commissioning. Ensure compliance with QCD, NFPA, project specifications and airport fire safety requirements. Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions. Oversee the design, installation, and maintenance of fire suppression systems, alarm systems, and emergency evacuation equipment Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions. Coordinate fire safety interfaces with architectural, MEP, special systems, operations and authority stakeholders. Support inspections, testing, commissioning, approvals and closeout of fire and life safety systems. Lead emergency response planning and coordinate fire drills to ensure organizational readiness Investigate fire incidents and near-miss events, documenting findings and implementing preventive measures Manage and mentor fire safety personnel, providing training and performance guidance Prepare and present fire safety reports to senior management and regulatory authorities Ensure compliance with local fire codes, building regulations, and occupational health and safety standards Collaborate with external stakeholders, including fire departments and safety consultants, to enhance safety protocols Stay current with evolving fire safety regulations and industry best practices in the region <br>Qualifications<br> Minimum 12 years of professional experience in fire safety management or related safety disciplines Proven expertise in fire safety systems, including suppression, detection, and alarm systems Strong knowledge of fire safety regulations, building codes, and occupational health and safety standards applicable to Qatar and the Middle East Demonstrated experience conducting fire risk assessments, hazard analyses, and safety audits Proficiency in emergency response planning and incident investigation methodologies Excellent leadership and team management skills with the ability to motivate and develop staff Advanced proficiency in fire safety documentation, reporting, and data analysis Strong analytical and problem-solving capabilities with meticulous attention to detail Excellent communication and interpersonal skills in English Project management experience with the ability to manage multiple initiatives simultaneously Professional fire safety certifications (such as Certified Fire Protection Specialist or equivalent) Experience working in large-scale industrial, commercial, or institutional facilities Familiarity with international fire safety standards and best practices Proficiency in safety management software and Microsoft Office applications Ability to work collaboratively with cross-functional teams and external regulatory agencies <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10154795<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Program & Project Management<br> <br>Work Location Model: On-Site

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Group Business Development Director - LATAM is responsible for identifying, originating and securing major infrastructure investment opportunities across Latin America and South America. The role leads deal sourcing and relationship development with government entities, strategic partners, project developers, current asset owners and operators, and co-investors.</p><br> <p>The role drives revenue generation through direct deal origination and supports opportunity assessment, commercial negotiation, diligence, transaction structuring and closing in collaboration with the investment deal team.</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p>Deal Origination &amp; Business Development</p><br> <p>• Lead deal origination across Latin America and South America, building and maintaining a robust pipeline of investment opportunities across ports, airports, power generation, oil and gas, refinery, water, agriculture, real estate, mining and pipeline sectors.</p><br> <p>• Develop and execute a comprehensive regional business development strategy to source opportunities through direct engagement with governments, current asset owners and operators, strategic partners and project developers.</p><br> <p>Strategic Stakeholder &amp; Government Relations</p><br> <p>• Establish and nurture strategic relationships with government officials, regulatory bodies, public-sector stakeholders, asset owners and operators to understand priorities and secure direct access to investment opportunities.</p><br> <p>• Manage relationships with current asset owners and operators, identifying partnership, acquisition and investment opportunities, with deal-team support for detailed technical and financial diligence.</p><br> <p>• Build and maintain relationships with co-investors and strategic co-investment partners</p><br> <p>Opportunity Assessment &amp; Investment Preparation</p><br> <p>• Identify and qualify investment opportunities through market research and direct stakeholder engagement, assessing commercial and structural feasibility.</p><br> <p>• Prepare investment opportunity assessments and memoranda for the Investment Committee, detailing market context, opportunity characteristics and proposed structure.</p><br> <p>Capital Investment Project Development</p><br> <p>• Partner with sector verticals to design and implement stage-gate processes for capital investment project maturation, establishing clear quality gates, decision criteria, and approval protocols aligned with sector-specific requirements.</p><br> <p>• Support sector implementation of cost estimation methodologies and documentation standards aligned with best practices; establish guidance frameworks that enable sector teams to manage cost estimate progression from preliminary Class 4 to Class 1 bankable estimates, including audit trail, assumptions documentation, and risk registers at each gate.</p><br> <p>• Develop sector-specific project governance templates and escalation protocols defining roles, approval authorities, and documentation requirements; support sector adoption and provide Bridge Holding governance interface for alignment with investor and lender requirements.</p><br> <p>• Establish bankability assessment frameworks and gate-review criteria in partnership with sectors; support readiness validation for Investment Committee approval and third-party financing; ensure best in class capital project development standards are met.</p><br> <p>• Build and maintain project intake, tracking, and documentation systems that support sector pipeline visibility, stage-gate compliance, and Bridge Holding oversight; generate quarterly reports on project maturation progress by sector, gate approval rates, cost estimate confidence evolution, and bankability metrics; serve as primary interface between sector origination teams and central Investment Committee.</p><br><br><br><u><b>Job Responsibilities 2</b></u> <br><p>Commercial Negotiation &amp; Deal Execution Support</p><br> <p>• Lead commercial negotiations of term sheets, framework agreements and transaction arrangements with governments, current asset owners, project developers and co-investment partners, with support from legal and transaction teams.</p><br> <p>• Collaborate with financial analysts, technical specialists and legal advisers on opportunity evaluation, providing market insight and commercial perspective.</p><br> <p>• Support financial, technical, legal, tax, regulatory, sanctions and integrity diligence and coordinate inputs from internal specialists and external advisers.</p><br> <p>• Assist with transaction structuring, financial analysis, term-sheet review, negotiations, documentation and closing processes.</p><br> <p>Co-Investor &amp; Financial Institution Engagement</p><br> <p>• Build and maintain relationships with co-investors, co-investment partners and financial institutions to facilitate deal execution and investment syndication.</p><br> <p>Market Intelligence &amp; Strategic Advisory</p><br> <p>• Travel across assigned regions, estimated at 20 to 30 percent of time, to maintain stakeholder relationships, identify emerging opportunities and manage critical negotiations.</p><br> <p>• Monitor market trends, regulatory developments, competitive landscape and sector dynamics in target geographies to identify emerging investment opportunities.</p><br> <p>• Provide market insight and strategic recommendations to senior management for fund-strategy refinement and opportunity identification.</p><br> <p>Team Leadership &amp; Capability Development</p><br> <p>• Lead and mentor the business development team, supporting origination, relationship management and opportunity-evaluation activities.</p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>• <strong>Infrastructure investment acumen:</strong> Deep understanding of infrastructure investment strategies, sector dynamics, risk profiles and return drivers across ports, airports, power, energy, water, agriculture, mining and real estate, including greenfield, brownfield and acquisition opportunities.</p><br> <p>• <strong>Deal origination and market sourcing:</strong> Ability to identify, qualify and originate high-quality infrastructure investment opportunities through direct engagement with governments, asset owners and developers and to assess commercial viability and structuring potential.</p><br> <p>• <strong>Asset-owner and operator relations:</strong> Ability to build productive relationships with existing asset owners, operators and managers, understand their business drivers and identify partnership and acquisition opportunities.</p><br> <p>• <strong>Commercial negotiation and deal structuring:</strong> Ability to negotiate commercial terms, concession agreements, joint-venture arrangements and purchase agreements, with an understanding of pricing mechanisms and governance frameworks.</p><br> <p>• <strong>Regional market and political expertise:</strong> Deep knowledge of Latin American and South American political economy, macroeconomic trends, regulatory frameworks, currency dynamics, key sectors and major asset owners and developers.</p><br> <p>•<strong> Project stage-gate and cost estimation</strong>: Understanding of cost classification standards and stage-gate project maturity frameworks; ability to guide and support sector teams in designing and implementing stage-gate processes that drive project cost estimates from Class 4 through Class 1 bankability.</p><br> <p>• <strong>Bankability assessment and project documentation:</strong> Ability to work with sectors to assess projects against investor, lender and sector-specific bankability criteria; expertise in developing and socializing project charter, basis-of-estimate, risk framework, and covenant documentation templates that meet institutional financing standards.</p><br> <p>•<strong> Sector-specific project standards and governance:</strong> Knowledge of cost estimation methodologies, technical requirements, permitting processes, and governance frameworks across assigned sectors (energy infrastructure, mining, ports/airports, agricultural supply chains, digital infrastructure); ability to translate sector-specific standards into scalable, repeatable project processes.</p><br><br><br><u><b>Job Experience</b></u> <br><p>• <strong>Infrastructure investment and project development:</strong> Minimum 15 years of professional experience in infrastructure investment, project development or related sectors, including at least 10 years in a senior business development, deal origination or investment role focused on infrastructure, private equity or project finance.</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Business Development L5<br>Drive Cost Optimization<br>Leadership<br>Provide Direction<br>Quality<br>Relationship Management L5<br>Reporting Standard L5<br>Resilience<br>Risk Management L5<br>Sales Trend Analysis L5<br>Speed of Execution<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br>Master's degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Group Business Development Director - MENA is responsible for identifying, originating and securing major infrastructure investment opportunities across Middle East, North Africa and Sub-Saharan Africa. The role leads deal sourcing and relationship development with government entities, strategic partners, project developers, current asset owners and operators, and co-investors.</p><br> <p>The role drives revenue generation through direct deal origination and supports opportunity assessment, commercial negotiation, diligence, transaction structuring and closing in collaboration with the investment deal team.</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p>Deal Origination &amp; Business Development</p><br> <p>• Lead deal origination across Middle East, North Africa and Sub-Saharan Africa, building and maintaining a robust pipeline of investment opportunities across ports, airports, power generation, oil and gas, refinery, water, agriculture, real estate, mining and pipeline sectors.</p><br> <p>• Develop and execute a comprehensive regional business development strategy to source opportunities through direct engagement with governments, current asset owners and operators, strategic partners and project developers.</p><br> <p>Strategic Stakeholder &amp; Government Relations</p><br> <p>• Establish and nurture strategic relationships with government officials, regulatory bodies, public-sector stakeholders, asset owners and operators to understand priorities and secure direct access to investment opportunities.</p><br> <p>• Manage relationships with current asset owners and operators, identifying partnership, acquisition and investment opportunities, with deal-team support for detailed technical and financial diligence.</p><br> <p>• Build and maintain relationships with co-investors and strategic co-investment partners</p><br> <p>Opportunity Assessment &amp; Investment Preparation</p><br> <p>• Identify and qualify investment opportunities through market research and direct stakeholder engagement, assessing commercial and structural feasibility.</p><br> <p>• Prepare investment opportunity assessments and memoranda for the Investment Committee, detailing market context, opportunity characteristics and proposed structure.</p><br> <p>Capital Investment Project Development</p><br> <p>• Partner with sector verticals to design and implement stage-gate processes for capital investment project maturation, establishing clear quality gates, decision criteria, and approval protocols aligned with sector-specific requirements.</p><br> <p>• Support sector implementation of cost estimation methodologies and documentation standards aligned with best practices; establish guidance frameworks that enable sector teams to manage cost estimate progression from preliminary Class 4 to Class 1 bankable estimates, including audit trail, assumptions documentation, and risk registers at each gate.</p><br> <p>• Develop sector-specific project governance templates and escalation protocols defining roles, approval authorities, and documentation requirements; support sector adoption and provide Bridge Holding governance interface for alignment with investor and lender requirements.</p><br> <p>• Establish bankability assessment frameworks and gate-review criteria in partnership with sectors; support readiness validation for Investment Committee approval and third-party financing; ensure best in class capital project development standards are met.</p><br> <p>• Build and maintain project intake, tracking, and documentation systems that support sector pipeline visibility, stage-gate compliance, and Bridge Holding oversight; generate quarterly reports on project maturation progress by sector, gate approval rates, cost estimate confidence evolution, and bankability metrics; serve as primary interface between sector origination teams and central Investment Committee.</p><br><br><br><u><b>Job Responsibilities 2</b></u> <br><p>Commercial Negotiation &amp; Deal Execution Support</p><br> <p>• Lead commercial negotiations of term sheets, framework agreements and transaction arrangements with governments, current asset owners, project developers and co-investment partners, with support from legal and transaction teams.</p><br> <p>• Collaborate with financial analysts, technical specialists and legal advisers on opportunity evaluation, providing market insight and commercial perspective.</p><br> <p>• Support financial, technical, legal, tax, regulatory, sanctions and integrity diligence and coordinate inputs from internal specialists and external advisers.</p><br> <p>• Assist with transaction structuring, financial analysis, term-sheet review, negotiations, documentation and closing processes.</p><br> <p>Co-Investor &amp; Financial Institution Engagement</p><br> <p>• Build and maintain relationships with co-investors, co-investment partners and financial institutions to facilitate deal execution and investment syndication.</p><br> <p>Market Intelligence &amp; Strategic Advisory</p><br> <p>• Travel across assigned regions, estimated at 20 to 30 percent of time, to maintain stakeholder relationships, identify emerging opportunities and manage critical negotiations.</p><br> <p>• Monitor market trends, regulatory developments, competitive landscape and sector dynamics in target geographies to identify emerging investment opportunities.</p><br> <p>• Provide market insight and strategic recommendations to senior management for fund-strategy refinement and opportunity identification.</p><br> <p>Team Leadership &amp; Capability Development</p><br> <p>• Lead and mentor the business development team, supporting origination, relationship management and opportunity-evaluation activities</p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>• <strong>Infrastructure investment acumen:</strong> Deep understanding of infrastructure investment strategies, sector dynamics, risk profiles and return drivers across ports, airports, power, energy, water, agriculture, mining and real estate, including greenfield, brownfield and acquisition opportunities.</p><br> <p>• <strong>Deal origination and market sourcing:</strong> Ability to identify, qualify and originate high-quality infrastructure investment opportunities through direct engagement with governments, asset owners and developers and to assess commercial viability and structuring potential.</p><br> <p>• <strong>Asset-owner and operator relations:</strong> Ability to build productive relationships with existing asset owners, operators and managers, understand their business drivers and identify partnership and acquisition opportunities.</p><br> <p>• <strong>Commercial negotiation and deal structuring:</strong> Ability to negotiate commercial terms, concession agreements, joint-venture arrangements and purchase agreements, with an understanding of pricing mechanisms and governance frameworks.</p><br> <p>• <strong>Regional market and political expertise:</strong> Deep knowledge of Middle East, North Africa and Sub-Saharan Africa political economy, macroeconomic trends, regulatory frameworks, currency dynamics, key sectors and major asset owners and developers.</p><br> <p>• Project stage-gate and cost estimation: Understanding of cost classification standards and stage-gate project maturity frameworks; ability to guide and support sector teams in designing and implementing stage-gate processes that drive project cost estimates from Class 4 through Class 1 bankability.</p><br> <p>• Bankability assessment and project documentation: Ability to work with sectors to assess projects against investor, lender and sector-specific bankability criteria; expertise in developing and socializing project charter, basis-of-estimate, risk framework, and covenant documentation templates that meet institutional financing standards.</p><br> <p>• Sector-specific project standards and governance: Knowledge of cost estimation methodologies, technical requirements, permitting processes, and governance frameworks across assigned sectors (energy infrastructure, mining, ports/airports, agricultural supply chains, digital infrastructure); ability to translate sector-specific standards into scalable, repeatable project processes.</p><br><br><br><u><b>Job Experience</b></u> <br><p>• <strong>Infrastructure investment and project development:</strong> Minimum 15 years of professional experience in infrastructure investment, project development or related sectors, including at least 10 years in a senior business development, deal origination or investment role focused on infrastructure, private equity or project finance.</p><br> <p>• <strong>Deal origination and transaction track record:</strong> Proven record of originating and closing major infrastructure deals exceeding USD 100 million in transaction value in MENA, Africa and/or emerging markets, with direct experience building relationships with government stakeholders, current asset owners and operators, and project developers.</p><br> <p>• <strong>PPP, concession and multi-stakeholder experience:</strong> Demonstrated experience in energy, mining, ports, airports, water, agriculture and/or transportation infrastructure, including public-private partnerships, concessions and complex multi-stakeholder negotiations.</p><br> <p>•&nbsp;<strong>Languages:</strong> Fluency in English is required. Arabic language capability is a significant advantage.</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Business Development L5<br>Drive Cost Optimization<br>Leadership<br>Provide Direction<br>Quality<br>Relationship Management L5<br>Reporting Standard L5<br>Resilience<br>Risk Management L5<br>Sales Trend Analysis L5<br>Speed of Execution<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field or any related field<br>Master's degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field or any related field<br><br><br><br> </div>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Quality:• Ensure all hotel areas and team meet Rosewood’s service standards.• Drive and lead Initiatives for increasing awareness of Rosewood’s service standards across the Front of House to ensure quality service & products remain at the forefront.• Ensure departmental action plans are implemented and reviewed following quality service audit results.• Review the daily activities of all areas directly responsible for.• Review, in conjunction with the Guest Relations team, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made, and amenity requirements are communicated to the appropriate departments for action.• Maintain a lobby & front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood’s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the areas.• Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest.• Monitors the associates to ensure guests receive prompt, cordial attention, and personal recognition, in line with corporate policies and standards at all times.• Drive the performance of the Front of House to ensure the delivery of the highest quality of service in conjunction with Forbes, LQA and Rosewood Brand Standards.• Seeks feedback on guest satisfaction and ensures an effective process is in place to manage guest concerns and complaints, focusing on rectification & guest satisfaction.• Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners.• Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded.• Effectively maximizes inventory levels during high occupancy/sold out nights.• Collaborate with maintenance and housekeeping teams to address any maintenance issues or cleanliness concerns promptly.• Schedule and supervise associate to ensure adequate coverage during peak hours and special events.<br>Financial:• Generally being alert to opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources.• To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels & Resorts, maximizing revenue from other outlets (e.g. car transfers, valet services, Spa and Food & Beverage facilities, etc.)• Manages and sets targets for the Hotel’s Front Office Upselling Program.• Conducts comprehensive monthly departmental meetings to include review of Profit and Loss’s (as maybe needed), core programs, customer issues, strategic development, future activities, etc.• Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.• Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.• Ensure that agreed credit procedures are complied with by direct reporting colleagues, and to attend monthly credit meetings.<br>Leading:• Actively drives productivity initiatives, without negatively impacting customer service levels.• Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all Front Office associates.• Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group.• Ensure efficient and well-organized departments, ensure all associates are well trained and highly motivated and the development of high potential.• To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.• To ensure accurate departmental records with respect to associates training and development and departmental communication issues.• To assist in the creation of full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization and manage updates.• To conduct selection interviews alongside the Talent & Culture Team for potential new team members as and when required.• To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel’s succession planning is upheld.• To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent & Culture Department.• To be responsible for the welfare and motivation of associates making use of the information obtained through the annual associates surveys, appraisals and frequent one to one.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Quality:• Ensure all hotel areas and team meet Rosewood’s service standards.• Drive and lead Initiatives for increasing awareness of Rosewood’s service standards across the Front of House to ensure quality service & products remain at the forefront.• Ensure departmental action plans are implemented and reviewed following quality service audit results.• Review the daily activities of all areas directly responsible for.• Review, in conjunction with the Guest Relations team, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made, and amenity requirements are communicated to the appropriate departments for action.• Maintain a lobby & front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood’s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the areas.• Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest.• Monitors the associates to ensure guests receive prompt, cordial attention, and personal recognition, in line with corporate policies and standards at all times.• Drive the performance of the Front of House to ensure the delivery of the highest quality of service in conjunction with Forbes, LQA and Rosewood Brand Standards.• Seeks feedback on guest satisfaction and ensures an effective process is in place to manage guest concerns and complaints, focusing on rectification & guest satisfaction.• Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners.• Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded.• Effectively maximizes inventory levels during high occupancy/sold out nights.• Collaborate with maintenance and housekeeping teams to address any maintenance issues or cleanliness concerns promptly.• Schedule and supervise associate to ensure adequate coverage during peak hours and special events.<br>Financial:• Generally being alert to opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources.• To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels & Resorts, maximizing revenue from other outlets (e.g. car transfers, valet services, Spa and Food & Beverage facilities, etc.)• Manages and sets targets for the Hotel’s Front Office Upselling Program.• Conducts comprehensive monthly departmental meetings to include review of Profit and Loss’s (as maybe needed), core programs, customer issues, strategic development, future activities, etc.• Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.• Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.• Ensure that agreed credit procedures are complied with by direct reporting colleagues, and to attend monthly credit meetings.<br>Leading:• Actively drives productivity initiatives, without negatively impacting customer service levels.• Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all Front Office associates.• Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group.• Ensure efficient and well-organized departments, ensure all associates are well trained and highly motivated and the development of high potential.• To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.• To ensure accurate departmental records with respect to associates training and development and departmental communication issues.• To assist in the creation of full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization and manage updates.• To conduct selection interviews alongside the Talent & Culture Team for potential new team members as and when required.• To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel’s succession planning is upheld.• To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent & Culture Department.• To be responsible for the welfare and motivation of associates making use of the information obtained through the annual associates surveys, appraisals and frequent one to one.