Manager Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary<p>The Facilities Management Supervisor will supervise technical teams and day-to-day <strong>electromechanical maintenance activities</strong>, ensuring safe and effective operation and maintenance of building systems.</p><br><br>Key Responsibilities<ul><li>Supervise technicians and daily maintenance activities.</li><li>Coordinate preventive and corrective maintenance.</li><li>Monitor electrical, mechanical, HVAC, air-conditioning, and cooling systems.</li><li>Allocate work and monitor technical team performance.</li><li>Identify technical issues and coordinate corrective actions.</li><li>Ensure compliance with safety and occupational health procedures.</li><li>Coordinate with Facilities Engineers and Managers.</li><li>Evaluate individual and team performance.</li></ul>Requirements<ul><li>Mechanical/Electrical Engineering degree preferred; or relevant technical qualification.</li><li>For technical qualification holders, minimum <strong>10 years' total experience</strong>.</li><li><strong>3 years' experience within schools and kindergartens.</strong></li><li>Strong technical knowledge of electrical, mechanical, HVAC, air-conditioning, and cooling systems.</li><li>Previous supervisory experience on similar-sized projects.</li><li>Strong team leadership and communication skills.</li><li>Microsoft Office proficiency.</li><li><strong>Arabic and English bilingual capability required for this recruitment.</strong></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary<p>The Facility Management Engineer - Architecture will oversee architectural and building fabric maintenance activities, ensuring facilities remain safe, functional, compliant, and maintained to the required standards.</p><br><br>Key Responsibilities<ul><li>Monitor architectural, civil, and building fabric maintenance works.</li><li>Conduct inspections and identify defects and maintenance requirements.</li><li>Coordinate planned and reactive maintenance activities.</li><li>Supervise technicians and specialist contractors.</li><li>Prepare technical reports and recommend corrective solutions.</li><li>Ensure works comply with Qatar codes, specifications, HSE, and quality standards.</li><li>Support SLA/KPI achievement and overall FM service delivery.</li></ul>Requirements<ul><li>Bachelor's degree in <strong>Architecture Engineering</strong> or equivalent.</li><li>Minimum <strong>3 years' experience in Facility Management and/or Project Management</strong> within the GCC.</li><li><strong>UPDA/MMUP Grade B or C - mandatory.</strong></li><li>Strong professional knowledge of architectural and civil works.</li><li>Good knowledge of Qatar standards and building codes.</li><li><strong>Fluent in Arabic and English - mandatory.</strong></li><li>Strong communication, analytical, planning, and problem-solving capabilities.</li></ul> <br><br> </div>

<p><strong>Primary Purpose of the Job</strong></p><p>Strong working understanding from Charterer/Seller perspective, of Commercial processes and documentation, as they relate to the Marine transportation of LNG and Hydrocarbon Products.</p><p>Lead auditor certified preferred.</p><p>Proficient written and oral English language skills.</p><p>Strong written, verbal, and interpersonal communication skills with the ability to build relationships and influence a wide range of stakeholders both internally and externally.</p><p>Computer literacy (MS Office).</p><p><strong>Required Experience and Skills</strong></p><p>Minimum 8 years relevant experience in marine industry (vetting, operations, terminals, incident investigations, and other marine functions).</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements &amp; Summary</strong></p><ul><li>Company : QatarEnergy</li><li>Skills : Marine Engineering , Port Operations</li><li>Experience : 8 + Years</li><li>Education : Masters Degree</li><li>Location : Doha, Qatar</li></ul><p><strong>Department</strong></p><p>LNG SHIPPING</p>

<p>As an Account Management Team Lead, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.</p><p>Key Responsibilities</p><ul><li>Manage critical partners with a high degree of complexity.</li><li>Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.</li><li>Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness.</li><li>Ongoing training and development for your team.</li><li>Maintain granular reporting on team performance</li><li>Set clear expectations, provide guidance, and ensure the professional development of team members.</li><li>Develop and implement account management strategies to maximize partner success and revenue</li><li>Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.</li><li>Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.</li><li>Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.</li><li>Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.</li><li>Prepare regular reports on team and account performance for senior management.</li><li>Identify opportunities for process optimization and contribute to the development of best practices.</li><li>Drive pipeline and attainment against team s goals</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Have a passion for sales</li><li>5+ years of experience, ideally in sales, account management, or related experience.</li><li>You excel in a transactional deal cycle</li><li>High level of ownership and dedication.</li><li>You show creative sales tactics to engage with prospects.</li><li>Experience using CRM (Salesforce) and Google Apps.</li></ul>

<p>As an Account Management Team Lead, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.</p><p>Key Responsibilities</p><ul><li>Manage critical partners with a high degree of complexity.</li><li>Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.</li><li>Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness.</li><li>Ongoing training and development for your team.</li><li>Maintain granular reporting on team performance</li><li>Set clear expectations, provide guidance, and ensure the professional development of team members.</li><li>Develop and implement account management strategies to maximize partner success and revenue</li><li>Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.</li><li>Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.</li><li>Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.</li><li>Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.</li><li>Prepare regular reports on team and account performance for senior management.</li><li>Identify opportunities for process optimization and contribute to the development of best practices.</li><li>Drive pipeline and attainment against team s goals</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><ul><li>Have a passion for sales</li><li>5+ years of experience, ideally in sales, account management, or related experience.</li><li>You excel in a transactional deal cycle</li><li>High level of ownership and dedication.</li><li>You show creative sales tactics to engage with prospects.</li><li>Experience using CRM (Salesforce) and Google Apps.</li></ul>

<p>As part of the Sales team, you will be responsible for proactively managing and growing existing accounts. Delivering excellent customer service through frequent contact with our clients you will identifying new opportunities for; connectivity, IT network, software, Wi-Fi and telecoms solutions through effective outbound calling. You will be responsible for maintaining accurate client records, all correspondence must be recorded in a timely manner On CRM. In addition, you will be required to create quotes and re-establish contact with lapsed clients. You will maintain and develop a thorough understanding of the products and services offered, this knowledge is essential for providing excellent customers service and increasing revenue.</p><p><strong>KEY ACCOUNTABILITIES:</strong></p><p>Below, is a list of activities/duties generally involved in the role. The list is non-exhaustive, and the employee will from time to time be asked to fulfil other duties as directed by the Management Team.</p><ul><li>Meet and exceed sales targets through effective account management and relationship-building.</li><li>Provide detailed product information to clients and identify opportunities for upselling and cross-selling.</li><li>Identify and log GAP information against accounts to better understand our client s current and future needs, review frequently with the aim to increase product holding</li><li>Maximise contract terms and retention.</li><li>Priorities day to day sales case queries, answering or quoting within 48 hours.</li><li>Log activity of calls and emails between accounts enabling all departments to understand our clients and better.</li><li>To increase and develop relevant contacts and new account opportunities, sharing these leads with the outdoor sales team</li><li>Monitor competitor activity relating to clients, and identify any threats and share findings with sales team.</li><li>Achieve objectives set by your line manager.</li><li>To foresee and escalate problems / negative feedback before or as soon as aware to line manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1 year telephone account management experience</li><li>Minimum 2 years customer service experience</li><li>A proven track record of growing sales and opportunity pipeline</li><li>Experience and knowledge of Telecom, connectivity, IT networks, software, Wi-Fi and telecoms solutions</li><li>Experience in working towards targets</li><li>Experience in managing hospitality accounts</li><li>Good knowledge of MS Office Word, Excel, Outlook</li><li>Proven work experience as a Telephone Account Manager or similar role in sales.</li><li>Excellent communication and negotiation skills.</li><li>Familiarity with CRM software and MS Office.</li><li>Ability to work independently and as part of a team.</li><li>Ability to engage with clients on the telephone in a confident and professional telephone manner</li><li>Strong verbal and written communication skills</li><li>Organised and self-motivated</li><li>Effective listening skills</li><li>Good attention to detail</li><li>Ability to priorities and work on multiple tasks</li><li>Excellent timekeeping and time management</li><li>Supportive and helpful team member</li><li>Flexible with a can do attitude</li></ul>

Facilities Management Lead – Qatar<br>We are seeking an experienced Facilities Management Lead to oversee and support safe, compliant, reliable, and cost-effective facilities operations across one or multiple sites in Qatar. The ideal candidate will have strong hands-on experience in facilities operations, MEP systems, maintenance management, vendor coordination, compliance, and service delivery, with the ability to manage day-to-day operational requirements while maintaining high standards of safety, quality, and customer service.<br>Key Responsibilities:<br>Manage work orders from prioritization and assignment through follow-up, stakeholder communication, and timely closure. Coordinate daily facilities maintenance activities covering HVAC, electrical, plumbing, fire & life safety, pumps, generators, UPS, and other building systems, as applicable. Plan, monitor, and ensure completion of preventive and corrective maintenance activities. Maintain accurate maintenance records, service reports, asset registers, checklists, and equipment history. Manage vendors and subcontractors, including scope clarification, site access, permits, work supervision, quality verification, and punch-list closure. Coordinate procurement requirements, including service and material requests, quotations, technical clarifications, and purchase order workflows. Support contract administration, including service deliverables, renewals, variations, and planned maintenance obligations. Conduct regular site inspections, identify technical risks and recurring issues, assign corrective actions, and monitor closeout. Maintain QA/QC and technical documentation, including inspection records, test results, as-built drawings, asset registers, and O&M manuals. Support QHSE/IMS requirements, including toolbox talks, permit-to-work compliance, risk controls, incident and near-miss reporting, and safety documentation. Support mobilization, demobilization, moves/adds/changes, site readiness, service activation, inventory verification, and operational closeout activities. Monitor invoices, service completion certificates, expenditure, and budget variances. Prepare and maintain KPI dashboards, work-order metrics, preventive maintenance compliance reports, vendor performance reports, issue logs, and action trackers. Ensure facilities operations are delivered in accordance with applicable standards, contractual requirements, organizational procedures, and regulatory requirements.<br>Qualifications & Experience:<br>Bachelor’s degree in Facilities Management, Engineering, Building Services, or a related discipline. Minimum 10 years of relevant experience in facilities operations, maintenance, MEP, property management, or a related field. NEBOSH and IOSH certifications are required. IFMA FMP/CFM, BOMI, or other relevant facilities management certifications will be an advantage. Strong technical knowledge of HVAC, electrical, plumbing, fire & life safety, and building maintenance systems. Hands-on experience with CMMS and work-order management systems. Proven experience in vendor and subcontractor management, procurement coordination, invoice verification, budget monitoring, and KPI reporting. Experience supporting multi-site facilities management operations. Exposure to MEP projects, fit-outs, EPC, refurbishment, building handovers, or similar projects. Strong understanding of QA/QC documentation, asset registers, as-built drawings, O&M manuals, inspection records, and audit-ready documentation. Strong organizational, communication, coordination, and stakeholder management skills. Ability to manage multiple priorities and respond effectively to operational and technical issues in a fast-paced environment.<br>Preferred Candidate Profile:<br>We are looking for a hands-on and technically strong Facilities Management professional who can effectively coordinate internal stakeholders, service providers, contractors, and technical teams while ensuring operational continuity, safety, compliance, and service quality.<br>Industry: Facilities Management / Engineering / Property Management / Building Services Certifications: Mechanical Engineer

<p><strong>Job Description</strong> Press space or enter keys to toggle section visibility</p><p><strong>Why Join Us?</strong> At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p><strong>About Rosewood Doha:</strong> Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p><strong>Our Associate Experience:</strong> We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey.</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p><strong>Your Role:</strong></p><ul><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level on a daily basis.</li><li>Monitor and control operation of various sections including, but not limited to linen room, uniform room, floors, public areas, offices and storerooms.</li><li>Prepare and track weekly inventory as well as the monthly inventory which is to be reported to the Supervisor in charge.</li><li>Inventory, issue and control use of linen, amenities, cleaning supplies and other housekeeping supplies.</li><li>Maintain Housekeeping pantry, track distribution and maintenance and report as required to the floor Supervisor.</li><li>To supervise work assigned fairly to Housekeeping Associate - Floor, Housekeeping Associate - Public Area and Linen room to ensure optimum cover.</li><li>To ensure that all the associates are in proper uniform and well-groomed and clean.</li><li>Maintain associate attendance, uniform and room history cards.</li><li>Prepare associate roster and time sheets and organize shifts to ensure appropriate staffing levels at all times.</li><li>Assisting Housekeeping Associate - Floor in preparing rush rooms to be inspected by Supervisors.</li><li>Check each room after room attendants have finished.</li><li>Supervise associates by inspecting clean rooms.</li><li>Conduct quality checks to ensure tasks were completed correctly.</li><li>Assisting in the inspection of vacant rooms to ensure LQA and Brand standards are met consistently.</li><li>Ensure all Housekeeping members are following procedure for lost and found.</li><li>Maintain accurate records of linen and uniforms sent to and returned from laundry.</li><li>To ensure that adequate linen, material, guest supplies are held on the floors.</li><li>To ensure that all housekeeping cleaning equipment is maintained and in good working order.</li><li>To follow up on any maintenance that is outstanding.</li><li>Ensure proper maintenance of all housekeeping equipment &amp; tools.</li><li>To ensure the upkeep and cleanliness of all housekeeping areas under her/his direct control.</li><li>To ensure that flowers ordered are made and delivered to correct rooms.</li><li>Assist Supervisors by handling daily checklists and ensuring that the accuracy of checklists is maintained.</li><li>Interact in a courteous and professional manner with all guests, associates, and community members.</li><li>Train, direct, coordinate, influence and persuade associates in order to maintain and follow FORBES / LQA and Brand standards of hotel.</li><li>Maintain cleanliness and safety of work area.</li><li>To check daily that all public areas, including restaurants and offices have been cleaned to standards laid down by the hotel, and to keep the report back up to date.</li><li>To pass on departmental information to respective stakeholders.</li><li>Responsible for assisting Supervisors with room assignments and acting as order taker whenever required.</li><li>To undertake other such supervisory duties, which the Housekeeping Manager may allocate from time to time.</li><li>Supervise periodical spring cleaning in rooms.</li><li>To assist in the training of all housekeeping inventories as required.</li><li>To liaise with Reception/Duty Manager regarding room status.</li><li>To inform management of any matter relating to the security of Hotel, Associates and Guests property.</li><li>To check staffing levels each day in the absence of the Supervisor or Manager, making sure occupancy is checked with reception.</li><li>To ensure smooth hand over to next shift.</li><li>To ensure that potential and existing health and safety hazards are reported promptly to the appropriate departments e.g. Maintenance, Management and Manager.</li><li>Organize Safety meetings and training.</li><li>Relieving the tasks of the Housekeeping Supervisors when they are not available.</li><li>To receive calls from other departments, and management with regards to departmental queries.</li><li>To attend all housekeeping meetings as requested.</li><li>In the event of an emergency follow instructions as per the company s policies and procedures.</li></ul>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will perform Money Market (MM) activities in local currencies in accordance with Group’s strategy, risk appetite, regulatory requirements, policies and procedures and the delegated authority.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Complies with approved budgets, policies and procedures in relation to Local Currency MM operations. - Implements KPI’s and best practices for Senior Manager, Asset & Liability Management (Local Currency) role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Assists in building and maintaining strong and effective relationships with all other related units to achieve the Money Market’s Desk goals/objectives. - Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Performs activities in accordance with the set MM strategies. - Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. - Trades in various money market instruments such as deposits, loans, short-term securities, forward rate agreements and interest rate swaps in approved currencies and with approved counterparties within delegated authority. - Follows up on the timely processing of transactions in coordination with Treasury Operations. - Responds to and log requests for local currency MM transactions, and provide pricing support for major corporate banking departments and branches within the delegated authority. - Prepares daily rate sheets under the direct supervision of the SVP, Asset & Liability Management. - Monitors gap positions within the delegated authority and under the guidance of the SVP, Asset & Liability Management. Learning & Knowledge: - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Education And Experience Requirements<br><br> Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) Minimum 8 years experience in active dealing room, preferably in the Gulf<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

<p>Provide administrative and secretarial support to management and departmental teams. Manage incoming and outgoing correspondence, emails, telephone calls, and office communications. Schedule appointments, meetings, and conference calls, and maintain calendars for managers and supervisors. Prepare, format, and distribute reports, presentations, letters, and other business documents. Maintain and update filing systems, records, databases, and document control registers. Organize meetings, prepare meeting agendas, take minutes, and follow up on action items. Coordinate travel arrangements, accommodation bookings, and expense documentation when required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong organizational and multitasking skills.</li><li>Ability to assist senior staff with scheduling, correspondence, and project documentation.</li><li>Proficiency in office software (e.g., MS Office, Project Management tools).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Subject-matter expert and Level-3 support for the SITA Airport Management System and SONIQ MQ / integration layer — the flight schedule, resource allocation and the messaging that feeds downstream systems. Owns the deep technical health of the system, resolves what Level-2 cannot, and drives out root causes.<br><br>Key responsibilities<br><br></span><ul><li><span>Provide advanced diagnostics at system, application and infrastructure level for the system.<br></span></li><li><span>Carry out root-cause analysis for major and recurring incidents and own the permanent fix.<br></span></li><li><span>Open and manage OEM back-to-back support cases under the same ticket and SLA clock.<br></span></li><li><span>Own configuration, firmware and software maintenance and coordinate manufacturer releases and upgrades.<br></span></li><li><span>Own the preventive-maintenance procedures and predictive monitoring for the system.<br></span></li><li><span>Maintain the design documents, SOPs and knowledge base; mentor and sign off Level-2 competence.<br></span></li><li><span>Provide technical assessment to the Change Advisory Board for changes to the system.<br></span></li><li><span>Monitor and maintain the message-queue and integration flows; validate the interfaces to FIDS, baggage and resource management.<br></span></li></ul><br><span>RequirementsQualifications &amp; certifications <br><br></span><ul><li><span>SITA AMS application and database training/certification; message-queue/integration experience.<br></span></li><li><span>ITIL Foundation.<br></span></li></ul>Experience: 5 or more years hands-on with the specific system in a comparable environment.<br><br>Competencies<br><br> Deep product knowledge.<br><br><ul><li><span>Diagnostic and root-cause skill.<br></span></li><li><span>OEM liaison.<br></span></li><li><span>Documentation and mentoring.<br></span></li></ul>Key performance indicators<br><br><ul><li><span>Advanced-incident resolution within SLA.<br></span></li><li><span>RCA delivered within timeline.<br></span></li><li><span>Repeat-incident reduction.<br></span></li><li><span>Certification currency.<br></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 235068 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Cargo &amp; Airport Operations <br> <br> <ul><li><span>Closing Date:</span> <span>2026-08-06</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<ul><li><p>Lead and manage the <strong>end-to-end HR and Administrative functions</strong></p></li><li><p>Develop and implement HR strategies, policies, procedures, and processes aligned with business objectives and local employment regulations.</p></li><li><p>Manage the <strong>full recruitment lifecycle</strong>, including manpower planning, job descriptions, sourcing, screening, interviewing, selection, offer negotiation, onboarding, and employee integration.</p></li><li><p>Partner with management and department heads to identify workforce requirements, prepare manpower plans, and ensure timely recruitment of suitable talent.</p></li><li><p>Manage recruitment through multiple channels, including job portals, recruitment agencies, professional networks, referrals, and direct sourcing.</p></li><li><p>Oversee employment contracts, visa/work permit processes, mobilization, joining formalities, employee documentation, and personnel records.</p></li><li><p>Manage employee lifecycle activities including <strong>onboarding, probation, confirmation, transfers, promotions, performance management, disciplinary actions, and exits in line with the local labor laws</strong>.</p></li><li><p>Ensure compliance with applicable <strong>labour laws, immigration requirements, employment regulations, and statutory obligations</strong>.</p></li><li><p>Establish and maintain HR policies covering attendance, leave, compensation, benefits, travel, employee conduct, grievance handling, and disciplinary procedures.</p></li><li><p>Manage payroll coordination, salary structures, employee benefits, leave records and settlements , attendance, and other HR-related compensation matters.</p></li><li><p>Handle employee relations and provide guidance to management and employees on HR policies, workplace issues, grievances, and disciplinary matters.</p></li><li><p>Develop and maintain accurate and confidential <strong>employee records, HR databases, personnel files, and management reports</strong>.</p></li><li><p>Coordinate with PRO for transfers, renewals, employment visa, licensing, and administrative requirements.</p></li><li><p>Oversee general administration across both companies, including office facilities, accommodation, transportation, travel, insurance, company assets, vendors, and office services.</p></li><li><p>Manage HR budgets and administrative expenses, ensuring cost control and efficient utilization of resources.</p></li><li><p>Develop HR reports and dashboards covering headcount, recruitment status, turnover, absenteeism, manpower costs, employee movements, and other key HR metrics.</p></li><li><p>Lead employee engagement, retention, training, development, and organizational culture initiatives.</p></li><li><p>Support management in organizational restructuring, workforce planning, succession planning, and strategic HR decision-making.</p></li><li><p>Coordinate with finance and management teams on payroll, manpower costs, employee benefits, and budgeting.</p></li><li><p>Manage and develop HR and administrative team members, ensuring clear responsibilities, performance standards, and service delivery.</p></li><li><p>Act as the primary point of contact for senior management on <strong>HR, recruitment, employee relations, administration, compliance, and workforce matters</strong>.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Human Resources, Business Administration, Management, or a related discipline. A Master’s degree or professional HR qualification such as CIPD, SHRM, or equivalent is an advantage.</p></li><li><p>9–15+ years of progressive HR and administration experience, preferably within the GCC, with demonstrated experience of at least 5 years in a Managerial role.</p></li><li><p>Strong hands-on experience managing end-to-end recruitment, from manpower planning and sourcing through interviewing, selection, offer negotiation, onboarding, and employee mobilization.</p></li><li><p>Proven experience managing HR operations for multiple companies, business units, or locations</p></li><li><p>Strong knowledge of Qatar Labour laws, employment regulations, visa/work permit requirements, and HR compliance.</p></li><li><p>Demonstrated ability to develop and implement HR policies, procedures, systems, and processes in line with business requirements and local regulations.</p></li><li><p>Experience in managing the complete employee lifecycle, including onboarding, probation, performance management, promotions, transfers, disciplinary matters, employee relations, and exit formalities.</p></li><li><p>Strong experience in manpower planning, workforce budgeting, organizational development, employee retention, and succession planning.</p></li><li><p>Proven ability to manage payroll coordination, compensation and benefits, attendance, leave, employee records, and HR reporting.</p></li><li><p>Strong employee relations skills, with the ability to resolve workplace issues professionally and provide sound HR guidance to management and employees.</p></li><li><p>Experience coordinating with PRO, recruitment agencies, insurance providers, and external service providers.</p></li><li><p>Strong administrative management experience covering facilities, accommodation, transportation, travel, office services, assets, vendors, and general company administration.</p></li><li><p>Excellent leadership and people-management skills, with experience building and managing HR/administration teams.</p></li><li><p>Strong stakeholder-management skills with the ability to work effectively with senior management, department heads, employees, and external partners.</p></li><li><p>Highly organized, detail-oriented, confidential, and capable of managing multiple priorities across two countries.</p></li><li><p>Strong analytical and reporting skills, with the ability to use HR data and metrics to support management decision-making.</p></li><li><p>Proficiency in HRIS, Microsoft Office/Excel, recruitment platforms, and digital HR systems.</p></li><li><p>Excellent English communication skills, both written and verbal. Knowledge of Arabic is highly desirable.</p></li><li><p>Strong commercial awareness and the ability to balance employee needs, business objectives, compliance, and cost efficiency.</p></li><li><p>GCC experience, particularly in a multi-company or multi-country environment, is strongly preferred.</p></li></ul>

???? Application System Analyst – ARMS<br>We are seeking a skilled Application System Analyst specializing in Aviation ERP systems. The candidate must possess good SQL skills and extensive experience with reporting tools such as Report Builder and Crystal Reports. This role involves providing Level 1 support (technical/functional) to in-house staff, building complex SQL queries, extracting information from databases, and customizing reports to meet business needs.<br>Functional Consultant and L1 Support to various ARMS Modules for Operations Function ARMS on TAB (EFB) – i Pad/Desktop ARMS – FOSS/LITEARMS - CMSSARMS – SQMSARMS – ITMSARMS – HFDMARMS – CREWPORTAL<br>Key Responsibilities and Accountabilities<br>ARMS System Modules and ARMS on TAB (EFB) – ROLES & RESPONSIBILITIESResponsible for providing first level of system and technical support: troubleshoot end-user reported system relates requests and issues. Classify the issue as appropriate into bug report (br), service request (sr) or change/new request (cr/nr). Coordinate with the end-users for the day-to-day reported issues and queries and advise them on the program functions keeping in mind the already implement logic, formulas and procedures. Assessment of the crs/nrs from the end-user’s departments and once change is accepted coordinate the change with end-users and vendors through the development as applicable keeping in mind the priority of the Change request. Track the crs/nrs across all the phases - scoping, quote approval, uat, release and sign-off As applicable, prepare quick reference/idiot guides and flow charts to simplify the end-users understating of the system process/procedure and training the end-users on the system as may be applicable for job profile/assignment of that end-user. Provide subject matter expertise on the various operations functions as per the aviation best practices. System access control, master configuration and administration as approved and applicable. Liaising with different teams within the vendor’s company and it department in fixing integration related issues of various arms modules Provide level 1 support for electronic flight bag (efb) hardware – like ipads, docking station, charging cable, airprint, wi-fi etc. And escalate it to other teams within the it department for fix if necessary. Periodic efb ipad battery health integrity check in accordance with the ci-79 battery health check procedure. Review and procure the jeppesen jeppview subscriptions for the ops doha and outstation requirements based on the upcoming outstation bases/new contracts. Setting up the efb program in the outstation bases in collaboration with the operations/engineering staff by advising and assisting them with the pre-requisites and training. Providing support to operations for flight crewing, rostering roster maintenance and support ops training with the license checks and expiry. Completing the master configuration of the crew and a/c in the foss and cmss systems in the event of allocation/reallocation of the crew and a/c to doha or outstation bases and assist the outstation base coordinator and the crew the system training remotely or onsite as may be possible. Assisting operations with the client performance report for the monthly billing all resolving all billing related issues with high priority without affecting the billing period. Understanding the license checks, document validity and expiry and providing support to operations for flight crewing, rostering, roster maintenance and training record upkeep. Taking care of end-users reported issues from doha and outstation departments for hira, audit, rdar, occurrence/meeting manager, mor, mems etc -sqms Add/edit exceedance and phase configuration for helicopter flight data monitoring (hfdm) and redetecting the flights/exceedance as applicable based on the request by hfdm manager following the already established procedures of internal change request.<br>GENERAL AVIATION – SKILL SETSExpert-level understanding of aviation domain Requirement analysis and business process modelling for user organizations, through meetings, discussions and other requirement elicitation tools Solution definition and mapping of customer business process to appropriate processes and functions in the business application (software) Prepare process documentation and solution definition reports gap analysis, requirement definition and translation into functional and technical software requirements Anchor software implementation roll-out programs, through various phases such as user acceptance testing, user training, data load and cut-over responsibilities include preparation of various artefacts such as training materials, test cases etc. and execution of activities such as conducting training programs, software validations etc provide key user training and support customer to ensure sign off at each milestone as per project plan should have strong business processes understanding in specified domain good communication & presentation skills coordinate with various teams both outside and within GHC for the integration of the various arms modules with upcoming AMOS and sap project.<br>Performance Indicators Numbers of internal customer complaints Average time elapsed for problem resolution and assigned tasks Percentage of Network up time. Percentage of Servers up time.<br>Communications & Working Relationships Internal:All GHC departments<br>External:Contractors Vendors Telecom and Broadband agencies<br>Qualifications, Experience & Skills Qualifications:Engineering Degree/Diploma – Aviation/Aeronautics stream will be an added advantage Experience on leading aviation ERP system will be an added advantage<br>Experience:Minimum 5 years of relevant experience<br>???? Interested candidates are invited to submit their CV through the Gulf Helicopters Company Careers Portal or Recruitment Email: recruitment@gulfhelicopters.com

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for the overall management/ supervision of the Vault Management activities, including but not limited to developing the processes to support the Department’s functioning and liaising with the respective internal departments and external service providers, if hired for this purpose. The incumbent will be responsible for Domestic branch and VIP cash handling. The incumbent is also responsible for the International branch cash flow function (Export and Import). The incumbent will leverage the available resources of the Department to streamline its plans, processes and strategies to be in consonance with the overall Group strategy. Monitoring and analyses of cash movement between vault management and branches arranging for cash delivery and collections from/to VIP customers.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist the V. P Transaction Services in the creation of Key Performance Indicators (KPIs), for performance monitoring and quality measurement purposes, pertaining to the entire vault Management and monitor their achievements on periodic basis. Implements KPI’s and best practices for AVP, Vault Management role. Ensure the existence of adequate procedures/ processes to enable timely identification and resolution of instances of loss/ shortage of cash whilst in transit to/ from QNB branches and/ or Qatar Central Bank (QCB). Lead and guide the Department’s annual budgeting process and monitoring thereof. Staff: Number of staff reporting directly or indirectly to be a minimum of 5Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Ensure the provision of adequate and efficient cash management services to internal customers (i.e. QNB domestic corporate and private banking branches) and thereby help them serve external customers in a more efficient manner, resulting in increased external customer satisfaction levels. Develop Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn around time (TAT). Enter into agreements/contracts with the external service providers, if any engaged to perform cash transportation activities to/ from QNB branches and/ or QCB with ultimate use such contracts Build and maintain strong and effective relationships with all the other related departments to achieve the Group’s goals/ objectives. Internal (Processes, Products, Regulatory): Ensure timely transportation of cash to offsite locations in accordance with the pre-determined schedules to ensure adequate availability of cash at all times to enable them to serve their customers. Oversee/ manage operational matters concerning cash collection and delivery services provided to corporate and high net worth clientele who have subscribed to such services, based on the approved list of such customers made available to the Department by the business. Managing the cash delivery process for ATM management. Manage the process of import and export foreign currencies. Safekeeping of bank and corporate customers’ documents. Safekeeping of branches vaults keys. Ensure compliance with internal controls, policies/ procedures and applicable QCB regulations and other legal parameters pertaining to the transportation of cash. Coordinate completion of all reports returns and requests for information in this regard, if any, within specified time scales. Compile relevant MIS on periodic basis for domestic payments, cash & clearing. AGM retail and corporate operation and for the Group’s executive management, as and when required, with respect to the services provided by the Department. Constantly endeavor to improve processes in order to keep the operating costs as low as possible/ improve efficiency of operations and ensure that any such changes are communicated to the relevant department/ personnel responsible to timely update the related procedures. Support International Branches and subsidiaries .<br><br>Education/Experience Requirements<br><br>Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 10 years of relevant experience, preferably within a highly rated international bank /managerial/ supervisory position related to Cash Vault handling the below functions High standard of cash processing with ultimate use of cash counting machines. Managing import cash from QNB domestic and international branches. Arrange for export cash related to QNB domestic and international branches. Manage cash delivery to ATM management.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVID Card Passport Education Certificate Other

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate

<p>We are currently looking Technical Support Consultant for our Qatar operations</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Should have experience in SCCM,Azure,M365,EUC along with Patch management</li></ul>

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p><strong>What You ll Be Doing</strong></p><ul><li>Independently carry out design of stormwater drainage systems for various projects.</li><li>Manage design of non-conventional/smart drainage systems and Sustainable Urban Drainage systems.</li><li>Investigating and developing stormwater drainage designs with minimum supervision, based on principles of urban drainage design, SuDS, and Water sensitive design.</li><li>Hydraulic and System design of the complex environment to meet site-specific requirements.</li><li>Understanding the biological and physical process of stormwater management.</li><li>Applying innovative ideas, technology, and value engineering solutions.</li><li>Supervision and support to junior engineers.</li><li>Undertake hydrologic modeling, calculations, drawings, and report writing.</li><li>Work across all stages of a project, taking a high level of responsibility but under the coaching and support of our senior engineers.</li><li>Coordinating with the CAD / BIM / 3-D modeling teams on projects.</li><li>Performs other responsibilities associated with this position as may be appropriate.</li></ul><p><strong>What Required Skills You ll Bring</strong></p><ul><li>Degree in Civil/Environmental/Hydrology and or Water Engineering from a reputable university</li><li>Minimum 5+ years experience related to infrastructure and civil engineering projects, water engineering, including stormwater drainage design, catchment analysis, stormwater management, and planning.</li><li>Sound knowledge of principles of hydrology and hydraulics.</li><li>Experience of designing culverts, urban drainage systems and highway drainage is required.</li><li>Demonstrated understanding of hydrologic and hydraulic modeling/design software packages used in the design of surface drainage, piped networks, cross drainage, and flood analysis, i.e., CAD skills, SWMM, HEC RAS, and HEC-HMS knowledge.</li><li>Excellent command with GIS and CAD tools such as ArcMap, AutoCAD, Civil 3D, and Microstation.</li><li>The capability of mathematics to create calculation sheets and perform further calculations where required to ensure the design is appropriate.</li><li>Knowledge of Water Sensitive Design and Sustainable Drainage Design (SuDS).</li></ul><p><strong>What Desired Skills You'll Bring</strong></p><ul><li>Master's Degree in Water Engineering/Hydrology would be an advantage.</li><li>Chartered Engineer (CEng) qualified (or equivalent) or well-progressed towards qualification.</li><li>Candidates working towards professional qualifications (PE, ICE, CIWEM, etc.) will be preferred.</li><li>Experience with Infoworks ICM would be an added advantage.</li><li>Strong verbal and written communication skills.</li><li>Excellent organizational skills.</li><li>A collegiate, team-player attitude</li><li>Prior experience in GCC market/projects.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Civil/Environmental/Hydrology and or Water Engineering from a reputable university Minimum 5+ years experience related to infrastructure and civil engineering projects, water engineering, including stormwater drainage design, catchment analysis, stormwater management, and planning. Sound knowledge of principles of hydrology and hydraulics. Experience of designing culverts, urban drainage systems and highway drainage is required. Demonstrated understanding of hydrologic and hydraulic modeling/design software packages used in the design of surface drainage, piped networks, cross drainage, and flood analysis, i.e., CAD skills, SWMM, HEC RAS, and HEC-HMS knowledge. Excellent command with GIS and CAD tools such as ArcMap, AutoCAD, Civil 3D, and Microstation. The capability of mathematics to create calculation sheets and perform further calculations where required to ensure the design is appropriate. Knowledge of Water Sensitive Design and Sustainable Drainage Design (SuDS).</p><p>Master's Degree in Water Engineering/Hydrology would be an advantage. Chartered Engineer (CEng) qualified (or equivalent) or well-progressed towards qualification. Candidates working towards professional qualifications (PE, ICE, CIWEM, etc.) will be preferred. Experience with Infoworks ICM would be an added advantage. Strong verbal and written communication skills. Excellent organizational skills. A collegiate, team-player attitude Prior experience in GCC market/projects.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will assist the VP Third Party Risk Management to provide both due diligence and due on-going monitoring of Third Party Service Providers to the group. As the Associate Third Party Risk Management, your primary responsibility will be to oversee and manage the bank's relationships with external vendors and service providers, ensuring compliance with regulatory requirements and minimizing risk exposure. You will be responsible for designing and implementing risk management strategies, policies, and procedures, as well as providing guidance and support to business units throughout the organization. Your role will be critical in maintaining the bank's reputation and financial stability.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial: </p><br><p>Oversee Third Party (Vendor and Outsourcing) as part of Second Line Operational Risk to ensure effective set up </p><br><p>and implementation of the framework, its maintenance and development. </p><br><p>Assist the Group VP Third Party Risk Management in the setup, oversight and execution of the framework by </p><br><p>business owners to ensure the risks of the individual relationships are understood and monitored by them. </p><br><p>Assist the VP Third Party Risk Management in creating Key Performance Indicators (KPIs) for performance </p><br><p>monitoring and quality measurement purposes for both the Operational Risk Department &amp; Businesses and </p><br><p>monitor their achievement on periodic basis. </p><br><p>Assist the VP Third Party Risk Management in the set-up, oversight and execution of the framework by business </p><br><p>owners to ensure the risks of the individual relationships are understood and monitored by them; Should include </p><br><p>but not be limited to; - - - - - - </p><br><p>Development and oversight implementation of a comprehensive inventory of all third parties with whom QNB </p><br><p>Group has a relationship </p><br><p>Development and oversight implementation of a comprehensive cataloguing of specific customer risks to </p><br><p>which third parties can expose QNB </p><br><p>Development and oversight implementation of a risk based segmentation of the supplier base </p><br><p>Development and oversight implementation of rules based due diligence testing </p><br><p>Development and implementation of a disciplined governance and escalation framework </p><br><p>Development and oversight implementation of Integrated technology and MIS workflow process and tools </p><br><p>Implements KPI’s and best practices for Third Party Risk Management </p><br><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise </p><br><p>benefits for the bank. </p><br><p>Act within the limits of the powers delegated to the incumbent. </p><br><p>B. Customer (Internal &amp; External): - - - - - - </p><br><p>Assist the VP Third Party Risk Management in providing timely and accurate information to the external and </p><br><p>internal auditors and the compliance function as and when required. </p><br><p>Assist the VP Third Party Risk Oversight to provide timely and accurate information to the external and internal </p><br><p>auditors and the Compliance function as and when required. </p><br><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time. </p><br><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br><p>C. Internal (Processes, Products, Regulatory): - - - </p><br><p>Assist the VP Third Party Risk Oversight on the following; </p><br><p>Assist the VP Third Party Risk Management in ensuring that minimum standards of control and management </p><br><p>disciplines are in place whenever services are performed by a Group Constituent. </p><br><p>Review and provide comments on all Group policies and procedures submitted to the (missing word) by relevant </p><br><p>departments/ units in relation to 3rd Party Risk Management</p><br><p>D. Learning &amp; Knowledge: - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. - Possess an understanding of processes and controls in all related operational areas. - Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. </p><br><p>E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </p><br><p>Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control </p><br><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, </p><br><p>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the </p><br><p>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. </p><br><p>F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br><p>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </p><br><p>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. </p><br> <br> <br><br> Education and Experience Requirements <br> <p>- Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). </p><br><p>- At least 8 years of relevant experience, preferably within a highly rated international bank.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary <br> <p><span>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions <br> <p><strong><span>A. Shareholder &amp; Financial:</span></strong></p><br><ul><li><p><span>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance. </span></p><br></li><li><p><span>Display a good understanding of the major economies / relevant geographies in which the Group operates and of those economies that could have an impact on the Group’s business; includes an appreciation of the range of potential outcomes for the Group. </span></p><br></li><li><p><span>Take leading role in understanding of external &amp; internal environment (economic, political, social, competitive and regulatory factors) and ensure that the same is captured in business planning process. </span></p><br></li><li><p><span>Encourage managers continuously to be sensitive to the market dynamics and engage them in a fruitful dialogue to be able to respond to the market changes speedily. </span></p><br></li><li><p><span>Implement KPI’s and best practices for Senior Manager, Customer Relationship Management QNB First </span></p><br></li><li><p><span>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. </span></p><br></li><li><p><span>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. </span></p><br></li><li><p><span>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance. </span></p><br></li></ul><p><strong><span>B. Customer (Internal &amp; External): </span></strong></p><br><ul><li><p><span>Create necessary frameworks and systems to enable teams and individuals to deliver on the commitments made. </span></p><br></li><li><p><span>Create conducive environment and frameworks to act swiftly through effective delegation and empowerment </span></p><br></li><li><p><span>Endeavor for superior performance &amp; take personal accountability to meet deadlines in rapidly changing, ambiguous environment &amp; unfavorable conditions. </span></p><br></li><li><p><span>To assist customers in all their queries on Bank’s product and seek solution to their requests. </span></p><br></li><li><p><span>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </span></p><br></li><li><p><span>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </span></p><br></li><li><p><span>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </span></p><br></li></ul><p><strong><span>C. Internal (Processes, Products, Regulatory): </span></strong></p><br><ul><li><p><span>Assist the AVP Group QNB First in the development and implementation of QNB’s Domestic Retail Branches strategy. </span></p><br></li><li><p><span>Ensure that the branches’ business plans are within budgets and timescales. </span></p><br></li><li><p><span>Ensure ongoing increase in market share and sustainable growth rate on the QNB’s branches portfolio. </span></p><br></li><li><p><span>Oversee and lead the annual budgeting process for all QNB’s branches. </span></p><br></li><li><p><span>Oversee the performance of all QNB’s Domestic retail branches against the set objectives to ensure achievement of profit targets for QNB’s retail portfolio. </span></p><br></li><li><p><span>Coordinate with the AVP Group QNB First to develop the department’s strategy and plans to set the volume, revenue, and profit targets for all QNB Domestic retail branches with the network. </span></p><br></li><li><p><span>Provide the AVP Group QNB First with informative reports on the performing and nonperforming products within the network. </span></p><br></li><li><p><span>Keep the AVP Group QNB First informed of branches’ financial returns and ensure implementation of suggested changes (if any). </span></p><br></li><li><p><span>Ensure that all QNB Domestic Retail branches focus on client-driven service and improving efficiency. </span></p><br></li><li><p><span>Drive the profitability of QNB’s Domestic Retail Branches through completing sales, service management, implementation of business strategies, and business development. </span></p><br></li><li><p><span>Ensure that domestic branches comply with QNB’s policies and procedures and recommend the necessary modifications/changes to guarantee compliance. </span></p><br></li><li><p><span>Work with the regional managers to position QNB Domestic Retail branches as an effective retail sale and service outlet by providing superior customer focused services, increasing the customer base, and meeting the branch asset and liability targets. </span></p><br></li><li><p><span>Work with the regional managers to enhance the positioning of certain branches within the network through reviewing performance indicators in the branches. </span></p><br></li><li><p><span>Cater to the financial needs of individual customers through QNB’s network of Domestic Retail branches and customer service centers, while ensuring that product offerings are continually aligned with the needs and expectations of the respective customer segments. </span></p><br></li><li><p><span>Maintain key relationships with external business partners e.g. VISA, Master Card, and insurance companies to be invested upon any problem or escalation. </span></p><br></li><li><p><span>Ensure that the AVP Group QNB First is informed of significant branches-related issues that may jeopardize the achievement of branches’ goals. </span></p><br></li><li><p><span>Oversee the sales volume targets of all QNB branches, measurement of customer attrition, and ensure implementation of customer retention strategies to enhance customer loyalty. </span></p><br></li><li><p><span>Coordinate with the Branch Managers regarding all levels of manpower requirements in the branches to address issues be it a surplus or shortage of manpower. </span></p><br></li><li><p><span>Ensure high standards of confidentiality to safeguard commercially sensitive information. </span></p><br></li><li><p><span>Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. </span></p><br></li><li><p><span>Hold meetings with direct reports and assess their performance as well as department’s overall performance on a regular basis. </span></p><br></li><li><p><span>Take decisive action to ensure speedy resolution of staff unresolved grievances or conflicts within the team. </span></p><br></li><li><p><span>Take decision with limited information and ambiguous situations. </span></p><br></li><li><p><span>Take unpopular and tough decisions in the interest of the organization. </span></p><br></li><li><p><span>Provide assistance or coaching as needed and express confidence in the individual. </span></p><br></li><li><p><span>Clearly articulate resource requirements and obtain management approvals for the same to ensure successful change while balancing the resources in most optimum manner. </span></p><br></li><li><p><span>Understand the changing dynamics of situations accurately and respond in a manner that helps the organization in adapting to the new situation effectively. </span></p><br></li></ul><p><strong><span>Continuous Improvement:</span></strong></p><br><ul><li><p><span>Set examples by leading improvement initiatives through cross-functional teams ensuring successes. </span></p><br></li><li><p><span>Identify and encourage people to adopt practices better than the industry standard. </span></p><br></li><li><p><span>Continuously encourage and recognize the importance of thinking out-of-the-box within the team. </span></p><br></li><li><p><span>Encourage, solicit and reward innovative ideas even in day-to-day issues. </span></p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p><span>Bachelor's degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), </span></p><br></li><li><p><span>At least 8 years of relevant experience, preferably within a highly rated international bank Well-informed of the retail branches market structure, industry practices and regulations. </span></p><br></li></ul> <br> <br> </div>