JavaScript Jobs in Qatar

Job Description Role IT Systems & Support Technician<br>Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

IT Security Governance Officer Job Summary<br><br>We are seeking an experienced IT Security Governance Officer to oversee information security governance, risk, and compliance activities. The role is responsible for developing security policies, ensuring compliance with cybersecurity regulations and international standards, managing security risks, coordinating audits, and supporting the organization's cybersecurity governance framework.<br><br>Key Responsibilities<br><br>Develop and maintain information security policies, standards, and procedures. Ensure compliance with cybersecurity regulations and security frameworks (ISO 27001, NIST, COBIT). Conduct security risk assessments and monitor remediation activities. Coordinate internal and external security audits and compliance reviews. Monitor security controls, vendor compliance, and governance reporting. Support cybersecurity awareness initiatives and incident governance. Collaborate with IT, Risk, Legal, and business stakeholders.<br><br>Requirements<br><br>Bachelor's degree in Information Security, Computer Science, IT, or a related field.4–7 years of experience in Information Security Governance, GRC, or Cybersecurity. Strong knowledge of ISO 27001, NIST, COBIT, and cybersecurity compliance. Experience in risk management, audit coordination, and policy development. Professional certifications such as CISM, CISSP, CRISC, or ISO 27001 Lead Implementer/Auditor are preferred. Government or public sector experience is an advantage.<br><br>Skills: iso 27001,iso,security,compliance,it security,cobit,information security

Job Description Role IT Systems & Support Technician<br>Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

IT Security Governance Officer Job Summary<br><br>We are seeking an experienced IT Security Governance Officer to oversee information security governance, risk, and compliance activities. The role is responsible for developing security policies, ensuring compliance with cybersecurity regulations and international standards, managing security risks, coordinating audits, and supporting the organization's cybersecurity governance framework.<br><br>Key Responsibilities<br><br>Develop and maintain information security policies, standards, and procedures. Ensure compliance with cybersecurity regulations and security frameworks (ISO 27001, NIST, COBIT). Conduct security risk assessments and monitor remediation activities. Coordinate internal and external security audits and compliance reviews. Monitor security controls, vendor compliance, and governance reporting. Support cybersecurity awareness initiatives and incident governance. Collaborate with IT, Risk, Legal, and business stakeholders.<br><br>Requirements<br><br>Bachelor's degree in Information Security, Computer Science, IT, or a related field.4–7 years of experience in Information Security Governance, GRC, or Cybersecurity. Strong knowledge of ISO 27001, NIST, COBIT, and cybersecurity compliance. Experience in risk management, audit coordination, and policy development. Professional certifications such as CISM, CISSP, CRISC, or ISO 27001 Lead Implementer/Auditor are preferred. Government or public sector experience is an advantage.<br><br>Skills: iso 27001,iso,security,compliance,it security,cobit,information security

Job Description Role IT Systems & Support Technician<br>Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

Black & Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is looking to hire a Senior IT Governance Officer who will be responsible for leading, facilitating, and applying Governance, Change, Risk, Value, and Compliance principles to IT management across both demand and supply functions, aligned with the organization’s IT strategy framework.<br>Responsibilities IT Governance Assurance, Strategy, and Operations Develop and implement IT assurance and continuous improvement initiatives across moderate to high complexity and cross-functional environments. Define, design, implement, and oversee the IT governance framework, ensuring alignment with strategic objectives, value delivery, resource optimization, risk management, and performance measurement. Drive continuous improvement across IT processes for both demand and supply functions, ensuring adherence to industry standards and achievement of relevant accreditations. Establish and manage the IT policy lifecycle, including development, review, and enforcement. Provide strategic advisory and influence IT leadership on governance direction and alignment with organizational objectives.<br>IT Risk Management Establish and implement robust IT risk management processes. Design, implement, maintain, and monitor the IT risk management framework, including risk registers and mitigation plans. Conduct detailed situation analysis and provide actionable recommendations for effective problem resolution.<br>IT Change Enablement Lead and manage large-scale IT transformation initiatives across cross-functional teams and complex environments. Develop and execute strategies to address change resistance, ensuring effective communication, collaboration, and stakeholder engagement to build confidence and adoption.<br>Compliance and Control Design and oversee governance activities to ensure compliance with enterprise architecture standards, policies, and regulatory requirements. Undertake additional responsibilities as assigned by the direct supervisor.<br>Requirements5–7 years of overall IT experience across multiple domains, with 3–6 years in a similar governance, risk, or compliance-focused role, preferably within a related industry. Demonstrated advanced to expert-level knowledge in IT governance, risk management, compliance, and control frameworks. Bachelor’s degree in Computer Science, Information Systems, or a related discipline. Professional certification in Enterprise Governance or Information Systems Auditing from a recognized international body (e.g., ISACA or equivalent). Recognized subject matter expertise in Enterprise IT Governance.

About the Role:We are looking for an IT Security Governance Officer to establish and manage information security governance frameworks within a government environment. The role ensures compliance with national cybersecurity regulations, government policies, and international standards while supporting risk management, audits, and secure digital service delivery.<br>Key Responsibilities:Develop and maintain information security policies, standards, and procedures aligned with government requirements. Ensure compliance with national cybersecurity regulations, data protection laws, and government directives. Align security governance with ISO 27001, NIST, COBIT, and relevant government standards. Conduct information security risk assessments and support risk treatment plans. Monitor compliance of security controls across systems and entities. Coordinate internal/external audits, regulatory reviews, and compliance assessments. Track security risks, exceptions, and remediation actions. Support cybersecurity incident governance, reporting, and post-incident reviews. Review third-party and vendor security compliance for government contracts. Ensure enforcement of data classification, access control, and information handling policies. Support cybersecurity awareness programs and mandatory training initiatives. Prepare governance reports, dashboards, and compliance submissions for senior management. Collaborate with legal, compliance, IT, and national cybersecurity authorities.<br>Required Skills & Experience:Strong knowledge of government cybersecurity governance and regulatory frameworks. Experience in public sector IT compliance, risk management, and audit coordination. Knowledge of ISO 27001, NIST, COBIT, and security governance frameworks. Strong risk assessment, compliance monitoring, and audit support skills. Strong documentation, reporting, and policy writing abilities. Ability to communicate security risks in a clear, executive-friendly manner. High integrity and ability to handle confidential information.<br>Qualifications:Bachelor’s degree in Information Security, Computer Science, IT, or related field.4–7 years of experience in information security governance, risk, or compliance (public sector preferred).<br>Certifications (Preferred):CISMCISSPISO 27001 Lead Implementer / Lead Auditor CRISC

Job Details- Business Process Consulting- Power Sector Distribution Domain*<br> Consulting Project aiming at restructuring for Asset Integrity<br>Job Description- Interface Engineer<br>Location : Doha, Qatar<br>Role : Contract, should have transferrable Qatar VISA with driving license and car<br>Period : 2 years (1 year and extendable by another 1 year )<br>Experience<br>- ⁠- min 5 years in power distribution <br>Must- Arabic speaking and writing skills, must have Qatar VISA and QID and Qatar driving license<br>1. Experience within Power distribution can be in any Functional department of IT, SCADA, Electrical, etc<br>1. Good communication (spoken, reading and written) both in English and Arabic <br>2. Having good knowledge of process in Power Distribution sector<br>3. Prior Consulting / Business Process Management experience on preparation of SoP or requirement management and defining of "As Is and To Be" process definition <br>4. ⁠Should be professional and able to work as team and senior management client team <br>5. Good skills on Microsoft office especially word, excel and power point<br>Education- <br>Engineer with 4 years degree in any disciple (Electrical/IT/Instrumentation preferred)<br>Management - Background in operation Management or may discipline would be added advantage

Additional Information<br><br>Job Number 26115828<br><br>Job Category Information Technology<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br><br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Overview The IT Manager is responsible for the day to day operation, reliability, and security of the organization's IT services, infrastructure, and end user technology. The role owns the IT service management framework, the Microsoft 365 and Windows estate, and the corporate network, and is accountable for service levels, change and asset governance, vendor performance, budget, and the continuous improvement of IT operations across all sites.<br>Key Responsibilities Own the ITSM framework end to end, covering incident, request, problem, change, and asset management, and drive measurable improvement in SLA attainment and first contact resolution. Administer and govern the service desk platform (Manage Engine Service Desk Plus), including catalogues, workflows, approval routing, automation, and management reporting. Manage the Microsoft 365 tenant across Exchange Online, Share Point, Teams, Entra ID, and Intune, covering identity, licensing, device compliance, and data protection. Design, operate, and secure the corporate network, including LAN and WLAN, routing and switching, firewalls, VPN, and site to site connectivity across offices. Lead capacity, availability, and lifecycle planning for servers, endpoints, network hardware, and software licences. Define and enforce IT policies, standards, and operating procedures aligned to ISO 27001 controls and the organization's ISMS. Manage the IT budget, vendor contracts, renewals, and supplier performance against agreed service levels. Lead, coach, and develop the IT support and infrastructure team, setting objectives and owning escalation management. Run backup, disaster recovery, and business continuity testing for core systems, and verify recoverability against agreed RPO and RTO targets. Deliver IT projects such as migrations, rollouts, and new office setups on scope, schedule, and budget.<br>Required Skills Technical Skills Strong command of ITSM practice (ITIL) with hands on administration of a service desk platform such as Manage Engine Service Desk Plus. Deep expertise in Microsoft 365 administration, including Exchange Online, Share Point, Teams, Entra ID, Intune, and Defender. Windows Server, Active Directory, Group Policy, and hybrid identity management. Enterprise networking, including TCP/IP, VLANs, routing, switching, wireless, firewalls, and VPN. Endpoint management, patching, and software deployment at scale. Backup, replication, and disaster recovery tooling. Working knowledge of cloud infrastructure (Azure or AWS) and server virtualization. IT asset, configuration, and licence management, including CMDB discipline.<br>Soft Skills Ability to lead a distributed support team and hold vendors accountable to agreed service levels. Clear communication with business stakeholders, translating technical constraints into operational and commercial impact.<br>Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience.6 to 10 years in IT operations, including 3+ years managing an IT team or service desk function. Relevant certifications:ITIL 4 Foundation or Managing Professional Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Azure Administrator Associate (AZ-104) Cisco CCNA or equivalent networking certification

Company Description Sterling Restaurants W. L. L. has been serving the Qatar community since 1977, offering a broad range of cuisines from popular global and local brands. The company delivers exceptional dining experiences, catering to fast food, fine dining, and dessert preferences, ensuring something for everyone. With brands like Pizza Hut, Fuddruckers, Caravan Bukhara, and Coffee Beanery, Sterling Restaurants brings diverse flavors to various target segments. Owned by the Almuftah Group, a well-established family enterprise celebrating its 60th anniversary in 2023, the company continues to adapt to evolving market trends.<br>Role Description We are looking for an experienced IT Manager (Oracle Net Suite and Oracle Simphony) to manage the system implementation and integration in our Food & Beverage (F&B) operations. The ideal candidate will oversee the technical aspects of system deployment, ensure seamless system integration, and manage ongoing support to enhance operational efficiency. This role will collaborate closely with cross-functional stakeholders, platform providers, and technical teams to ensure system interoperability, data integrity, and alignment with business objectives. Qualifications: 5+ years of experience delivering Oracle Net Suite and Oracle Simphony projects. Proven experience in system implementation, integration, and post-deployment support. Strong understanding of F&B operations, including POS, inventory, and financial management. Excellent problem-solving skills and ability to troubleshoot system issues. Experience in training staff on new systems and technologies. Strong project management skills, including the ability to define project scope and meet deadlines.<br>Please share your CV to careers@almuftahsterling.com.

Instructors at Qatar Technical Institute (QTI) form the backbone of the training ecosystem and play a critical role in delivering high-quality vocational, technical and defence training in accordance with the Ministry of Education and Higher Education (MoEHE) standards. The IT instructor works in the General Studies department, which forms the first year of a two-year diploma.<br><br>The primary role of the IT Instructor is to deliver the Information Technology curriculum to military students in accordance with all policies and processes at the QTI. The role involves teaching and supporting the creation, maintenance, and delivery of Information Technology subjects, including Microsoft Word, Microsoft Excel, Email Applications, and Microsoft Power Point, to specific standards within the General Studies department.<br><br>The ideal candidate will have the ability to plan and implement engaging lessons based on MoEHE curriculum. They will create an inclusive learning environment that supports student success while maintaining academic rigor and adherence to institutional standards. The ideal candidate will demonstrate strong communication skills, a commitment to student-centered learning, and the ability to inspire interest and achievement in the different subjects within Information Technology.<br><br>The role involves engaging in regular feedback meetings with Senior Instructors in support of continuous improvement of the instructor’s classes and the department as a whole. Taking ownership of their classes and leading by example, the instructor must demonstrate professionalism and flexibility. The instructor must also demonstrate a commitment to continuous professional development and continuous improvement initiatives within the QTI.<br><br>The ideal candidate will demonstrate flexibility and adaptability in responding to changing priorities, student needs, and organisational requirements. They will work collaboratively with colleagues and military stakeholders to support student achievement and departmental objectives, fostering positive and productive working relationships across the organisation. The instructor will be agile to meet evolving educational and organizational requirements, embracing change and maintaining a proactive approach to ensure the continued success of students, the department, and the QTI.<br><br>Key Aspects Of The Role<br><br>Deliver high-quality Information Technology instruction in accordance with QTI policies, procedures, and curriculum requirements. Support military students in achieving academic success and developing practical digital skills in Microsoft Word, Microsoft Excel, Email Applications, and Microsoft Power Point. Contribute to curriculum development, quality assurance, and continuous improvement initiatives within the General Studies department. Foster a positive, inclusive, and student-centred learning environment that promotes engagement, problem-solving, digital literacy, and responsible use of technology. Work collaboratively with colleagues and military stakeholders to support student achievement and departmental objectives. Maintain accurate records and meet all reporting, administrative, and performance management requirements.<br><br>Key Values<br><br>Demonstrate and embody core values of:<br><br>Knowledge: Demonstrate a commitment to continuous learning, applying expertise and insights to make decisions, solve problems and contribute to organisational success. Agility: Adapt quickly to changing priorities, customer requirements, and business needs, embracing flexibility to deliver organisational success. Trust: Build and maintain strong relationships through transparency, reliability, and collaboration, fostering confidence among colleagues and customers. Decency: Act with respect, integrity and fairness, promoting an inclusive and supportive workplace.<br><br>Core Responsibilities<br><br> Training Delivery Teach Microsoft Word, Microsoft Excel, Email Applications, Microsoft Power Point, and related Information Technology subjects within the General Studies programme. Plan, prepare, and deliver engaging lessons that meet curriculum requirements and address diverse student needs. Apply effective classroom management strategies and maintain a positive learning environment. Provide academic and pastoral support to students throughout their learning journey. Student Progress Assess student learning using formative and summative assessment methods. Provide timely and constructive oral and written feedback. Monitor, record, and report student progress, attendance, and behaviour in accordance with QTI requirements. Curriculum Development and Quality Improvement Contribute to the development, review, and enhancement of curriculum materials and teaching resources. Participate in lesson observations, feedback processes, and professional development activities. Support departmental continuous improvement initiatives and share best practice with colleagues. Administration and Professional Responsibilities Maintain accurate student and administrative records within required timescales. Use approved teaching and administrative technologies effectively. Provide teaching cover when required. Follow established communication and reporting procedures. Engage fully with QTI performance management processes and professional standards. Maintain a professional classroom environment. Health, Safety and Environment (SHE) Comply with all QTI health, safety, and environmental policies and procedures. Complete all mandatory SHE training and demonstrate safe working practices. Promote a safe, disciplined, and professional learning environment within classrooms and training facilities. Military Environment Build and maintain positive professional relationships with military personnel. Operate professionally and respectfully within the military training environment.<br><br>Requirements<br><br>Qualification/Trade Knowledge:<br><br>Essential<br><br>Holds qualified teacher status or a relevant education and training qualification (e.g. PGCE, B. Ed., M. Ed., MA, BA, Diploma, or equivalent) in Information Technology, Computer Science, Educational Technology, Digital Skills Training, Education, or a related field. Relevant experience teaching Information Technology subjects to international students in a range of contexts. Knowledge and experience teaching Microsoft Word, Microsoft Excel, Email Applications, Microsoft Power Point, and other essential digital literacy or office productivity applications. Demonstrable soft skills across a multi-disciplinary department. Ability to use a range of teaching and administrative technologies. Strong classroom management, communication, and interpersonal skills. Commitment to cultural sensitivity, professionalism, and continuous improvement. <br><br>Desirable<br><br>Demonstrated knowledge, skills, professional certifications, and/or industry experience in one or more of the following subject areas:Java, Python, object-oriented programming, data structures, algorithms, debugging, testing, computer architecture, assembly language, operating systems, network fundamentals, network configuration, cybersecurity principles, applied cryptography, secure communication, database design, AI concepts, machine learning basics, data modelling, analytics, visualization techniques, forensic principles, evidence acquisition, preservation, reporting, SIEM tools (Splunk, Sentinel, QRadar), cloud, mobile, IoT, encryption challenges, cybersecurity analytics, mathematical reasoning applied to computing (storage, bandwidth, data representation)., and Cybersecurity Project Work. Experience within a military setting. Teaching experience in the Middle East. Arabic language In addition to the primary teaching specialism, Instructors may be required to support the delivery, development, assessment, verification, and administration of other subject areas, programmes, or training activities within the organisation as directed by the Customer, Line Manager, Head of Department, or Head of the Organisation. Such responsibilities will be allocated based on the Instructors/Lecturers qualifications, professional experience, industry background, demonstrated competence, and previous teaching or training experience. Where appropriate, Instructors/Lecturers may be provided with internal training, mentoring, professional development, or familiarisation activities to enable them to undertake additional teaching and training responsibilities effectively.

Instructors at Qatar Technical Institute (QTI) form the backbone of the<br><br>training ecosystem and play a critical role in delivering high-quality<br><br>vocational, technical and defence training in accordance with the Ministry of<br><br>Education and Higher Education (MoEHE) standards. The IT instructor works in<br><br>the General Studies department, which forms the first year of a two-year<br><br>diploma.<br><br>The primary role of the IT Instructor is to deliver the Information<br><br>Technology curriculum to military students in accordance with all policies and<br><br>processes at the QTI. The role involves teaching and supporting the creation,<br><br>maintenance, and delivery of Information Technology subjects, including<br><br>Microsoft Word, Microsoft Excel, Email Applications, and Microsoft Power Point,<br><br>to specific standards within the General Studies department.<br><br>The ideal candidate will have the ability to plan and implement engaging<br><br>lessons based on MoEHE curriculum. They will create an inclusive learning<br><br>environment that supports student success while maintaining academic rigor and<br><br>adherence to institutional standards. The ideal candidate will demonstrate<br><br>strong communication skills, a commitment to student-centered learning, and the<br><br>ability to inspire interest and achievement in the different subjects within<br><br>Information Technology.<br><br>The role involves engaging in regular feedback<br><br>meetings with Senior Instructors in support of continuous improvement of the<br><br>instructor’s classes and the department as a whole. Taking ownership of their<br><br>classes and leading by example, the instructor must demonstrate professionalism<br><br>and flexibility. The instructor must also demonstrate a commitment to<br><br>continuous professional development and continuous improvement initiatives<br><br>within the QTI.<br><br>The ideal candidate will demonstrate flexibility and adaptability in<br><br>responding to changing priorities, student needs, and organisational<br><br>requirements. They will work collaboratively with colleagues and military<br><br>stakeholders to support student achievement and departmental objectives,<br><br>fostering positive and productive working relationships across the<br><br>organisation. The instructor will be agile to meet evolving educational and<br><br>organizational requirements, embracing change and maintaining a proactive<br><br>approach to ensure the continued success of students, the department, and the<br><br>QTI.<br><br>Key Aspects Of The Role<br><br>Deliver high-quality Information Technology instruction in accordance with QTI policies, procedures, and curriculum requirements. Support military students in achieving academic success and developing practical digital skills in Microsoft Word, Microsoft Excel, Email Applications, and Microsoft Power Point. Contribute to curriculum development, quality assurance, and continuous improvement initiatives within the General Studies department. Foster a positive, inclusive, and student-centred learning environment that promotes engagement, problem-solving, digital literacy, and responsible use of technology. Work collaboratively with colleagues and military stakeholders to support student achievement and departmental objectives. Maintain accurate records and meet all reporting, administrative, and performance management requirements.<br><br>Key Values<br><br>Demonstrate and embody core values of:<br><br>Knowledge: Demonstrate a commitment to continuous learning, applying expertise and insights to make decisions, solve problems and contribute to organisational success. Agility: Adapt quickly to changing priorities, customer requirements, and business needs, embracing flexibility to deliver organisational success. Trust: Build and maintain strong relationships through transparency, reliability, and collaboration, fostering confidence among colleagues and customers. Decency: Act with respect, integrity and fairness, promoting an inclusive and supportive workplace.<br><br>Core Responsibilities<br><br> Training Delivery Teach Microsoft Word, Microsoft<br><br>Excel, Email Applications, Microsoft Power Point, and related Information<br><br>Technology subjects within the General Studies programme.<br><br> Plan, prepare, and deliver engaging<br><br>lessons that meet curriculum requirements and address diverse student needs.<br><br> Apply effective classroom<br><br>management strategies and maintain a positive learning environment.<br><br> Provide academic and pastoral<br><br>support to students throughout their learning journey.<br><br> Student Progress Assess student learning using<br><br>formative and summative assessment methods.<br><br> Provide timely and constructive<br><br>oral and written feedback.<br><br> Monitor, record, and report student<br><br>progress, attendance, and behaviour in accordance with QTI requirements.<br><br> Curriculum Development and Quality Improvement Contribute to the development,<br><br>review, and enhancement of curriculum materials and teaching resources.<br><br> Participate in lesson observations,<br><br>feedback processes, and professional development activities.<br><br> Support departmental continuous<br><br>improvement initiatives and share best practice with colleagues.<br><br> Administration and Professional Responsibilities Maintain accurate student and<br><br>administrative records within required timescales.<br><br> Use approved teaching and<br><br>administrative technologies effectively.<br><br> Provide teaching cover when<br><br>required.<br><br> Follow established communication<br><br>and reporting procedures.<br><br> Engage fully with QTI performance<br><br>management processes and professional standards.<br><br> Maintain a professional classroom<br><br>environment.<br><br> Health, Safety and Environment (SHE) Comply with all QTI health, safety,<br><br>and environmental policies and procedures.<br><br> Complete all mandatory SHE training<br><br>and demonstrate safe working practices.<br><br> Promote a safe, disciplined, and<br><br>professional learning environment within classrooms and training facilities.<br><br> Military Environment Build and maintain positive<br><br>professional relationships with military personnel.<br><br> Operate professionally and<br><br>respectfully within the military training environment.<br><br>Requirements<br><br>Qualification/Trade<br><br>Knowledge<br><br>Essential:<br><br>Holds qualified teacher status or a relevant education and training qualification (e.g. PGCE, B. Ed., M. Ed., MA, BA, Diploma, or equivalent) in Information Technology, Computer Science, Educational Technology, Digital Skills Training, Education, or a related field. Relevant experience teaching Information Technology subjects to international students in a range of contexts. Knowledge and experience teaching Microsoft Word, Microsoft Excel, Email Applications,<br><br>Microsoft Power Point, And Other Essential Digital Literacy Or Office<br><br>productivity applications.<br><br>Demonstrable soft skills across a multi-disciplinary department. Ability to use a range of teaching and administrative technologies. Strong classroom management, communication, and interpersonal skills. Commitment to cultural sensitivity, professionalism, and continuous improvement. <br><br>Desirable<br><br>Demonstrated knowledge, skills, professional certifications, and/or industry experience in one or more of the following subject areas:Java, Python, object-oriented programming, data structures, algorithms, debugging, testing, computer architecture, assembly language, operating systems, network fundamentals, network configuration, cybersecurity principles, applied cryptography, secure communication, database design, AI concepts, machine learning basics, data modelling, analytics, visualization techniques, forensic principles, evidence acquisition, preservation, reporting, SIEM tools (Splunk, Sentinel, QRadar), cloud, mobile, IoT, encryption challenges, cybersecurity analytics, mathematical reasoning applied to computing (storage, bandwidth, data representation)., and Cybersecurity Project Work. Experience within a military setting. Teaching experience in the Middle East. Arabic language In addition to the primary teaching specialism, Instructors may be required to support the delivery, development, assessment, verification, and administration of other subject areas, programmes, or training activities within the organisation as directed by the Customer, Line Manager, Head of Department, or Head of the Organisation. Such responsibilities<br>Will Be Allocated Based On The Instructors/Lecturers Qualifications,<br><br>professional experience, industry background, demonstrated competence, and<br><br>previous teaching or training experience. Where appropriate, Instructors/Lecturers<br><br>may be provided with internal training, mentoring, professional development, or<br><br>familiarisation activities to enable them to undertake additional teaching and<br><br>training responsibilities effectively.

Company Description Sterling Restaurants W. L. L. has been serving the Qatar community since 1977, offering a broad range of cuisines from popular global and local brands. The company delivers exceptional dining experiences, catering to fast food, fine dining, and dessert preferences, ensuring something for everyone. With brands like Pizza Hut, Fuddruckers, Caravan Bukhara, and Coffee Beanery, Sterling Restaurants brings diverse flavors to various target segments. Owned by the Almuftah Group, a well-established family enterprise celebrating its 60th anniversary in 2023, the company continues to adapt to evolving market trends.<br>Role Description We are looking for an experienced IT Manager (Oracle Net Suite and Oracle Simphony) to manage the system implementation and integration in our Food & Beverage (F&B) operations. The ideal candidate will oversee the technical aspects of system deployment, ensure seamless system integration, and manage ongoing support to enhance operational efficiency. This role will collaborate closely with cross-functional stakeholders, platform providers, and technical teams to ensure system interoperability, data integrity, and alignment with business objectives. Qualifications: 5+ years of experience delivering Oracle Net Suite and Oracle Simphony projects. Proven experience in system implementation, integration, and post-deployment support. Strong understanding of F&B operations, including POS, inventory, and financial management. Excellent problem-solving skills and ability to troubleshoot system issues. Experience in training staff on new systems and technologies. Strong project management skills, including the ability to define project scope and meet deadlines.<br>Please share your CV to careers@almuftahsterling.com.

Be at the heart of one of the world’s most advanced airports. In this role, you will own and lead critical airport IT systems that keep passenger journeys, baggage operations, and airfield activities running smoothly — 24/7. You will directly impact operational safety, efficiency, and passenger experience by ensuring mission-critical systems are always available, secure and high-performing environment.<br>You will lead the support and stability of airport systems that directly impact daily airport operations. <br>Role Responsibilities:Core Ownership Lead 24/7 support of critical airport systems (AODB, BHS, operations platforms) Take full ownership of incidents Ensure stability, availability, and recovery of systems impacting live airport operations<br>Incident Leadership Personally lead major incidents end-to-end Handle high-pressure operational disruptions independently Drive root cause resolution and prevent recurrence This role requires someone who has already handled critical incidents at scale<br>Team Leadership Manage a team of engineers and support staff Lead internal IT collaboration Build a high-performance support culture in a 24/7 environment<br>Ongoing Delivery & Projects Drive live system support + ongoing upgrades (e.g., AMS upgrade) Support continuous system improvements and enhancements Ensure smooth handover from project to BAU<br>What we are really looking for:8+ years in airport IT systems (AODB / BHS essential) Proven leadership of team members in a 24/7 environment Strong incident & problem management ownership (hands-on) Experience working within internal IT teams (not purely vendor-side) Experience in large-scale airport operations environments Exposure to cyber / IT operational processes Ability to manage high operational complexity and scale Thrives in fast-paced, high-pressure, 24/7 operations Comfortable handling constant workload and multiple priorities

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate

Job Title<br>IT Business Analyst & QA Analyst (Banking | Arabic & English Bilingual) We are looking for an experienced IT Business Analyst & QA Analyst to join a leading financial services organization. The ideal candidate will be a bilingual (Arabic & English) IT professional with strong expertise in Business Analysis, Quality Assurance, and Banking applications. The successful candidate will work closely with business stakeholders, development teams, vendors, and project management teams to gather business requirements, prepare functional documentation, manage testing activities, and ensure the successful delivery of high-quality IT solutions. Key Responsibilities Business Analysis Gather, analyze, validate, and document business and system requirements. Translate business requirements into Functional and Non-Functional Specifications. Conduct process mapping, impact analysis, and gap analysis. Prepare documentation including SOW, BRD, FRD, SRS, FRS, User Stories, Functional Specifications, and Requirement Traceability Matrix (RTM). Collaborate with business users, developers, vendors, and project teams throughout the Software Development Life Cycle (SDLC). Quality Assurance & Testing Plan, coordinate, and execute System Integration Testing (SIT) and User Acceptance Testing (UAT). Prepare Test Plans, Test Cases, Test Scenarios, UAT Packs, and Test Evidence. Perform positive, negative, regression, and edge-case testing. Track defects, coordinate defect resolution, validate fixes, and support release readiness. Maintain audit-ready testing documentation and quality records. Documentation & Reporting Prepare release notes, SOPs, user manuals, knowledge base articles, policies, procedures, and technical documentation. Maintain RAID logs, dashboards, progress reports, meeting minutes, and MIS reports. Deliver professional communication and executive-level reporting in both Arabic and English. Governance & Compliance Ensure adherence to SDLC, Change Management, IT Governance, and Documentation Standards. Support Information Security controls and compliance requirements. Coordinate with vendors, monitor SLAs, perform Root Cause Analysis (RCA), and drive continuous improvement initiatives. Escalate project risks and critical issues when required. Required Qualifications Education Bachelor's Degree or higher in Computer Science, Computer Engineering, Information Technology, or an equivalent discipline. Experience Minimum 5 years of relevant IT experience. At least 2–4 years of experience in application development, configuration, implementation, or system support. Banking or Financial Services experience is highly preferred. Technical Skills Business Analysis Quality Assurance (QA) SIT & UATSDLCBRD, FRD, SRS, FRSRTMUser Stories Test Planning & Test Execution Defect Management Release Management Change Management Process Mapping Impact Analysis Root Cause Analysis (RCA) Technical Knowledge Java. NET (C#) C++Python React REST APIs / Web Services HTMLJava Scriptj Query SQL Server Oracle Database Sybase Application Integration Microsoft Office Microsoft Visio Soft Skills Strong analytical and problem-solving skills. Excellent stakeholder management and communication abilities. Ability to work effectively in multicultural teams. Strong planning, coordination, and documentation skills. Ability to perform under pressure and manage multiple priorities. Language Requirement Fluent Arabic (Speaking & Writing) – Mandatory Fluent English (Speaking & Writing) – Mandatory If you meet the above requirements and are interested in a long-term opportunity within the banking sector, we'd love to hear from you.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and technically skilled IT Executive to support and maintain all hotel IT systems. This role ensures smooth daily operations, provides technical support to all departments, and maintains system security and data integrity in a fast-paced hospitality environment.</p><p>Key Responsibilities</p><ul><li>Maintains and supports all IT systems including computers, servers, network devices, telephony, and POS systems</li><li>Provides technical support to users and resolves hardware/software issues in a timely manner</li><li>Installs and configures IT equipment for new and existing users</li><li>Monitors system performance and ensures all systems are functioning efficiently</li><li>Ensures proper backup procedures are in place and regularly tested</li><li>Maintains IT security standards and ensures systems are protected against threats</li><li>Controls user access and ensures permissions are aligned with job roles</li><li>Coordinates with vendors for system maintenance and upgrades</li><li>Maintains proper documentation of systems, licenses, and configurations</li><li>Supports staff with basic IT training and system usage when required</li><li>Assists with IT budgeting and submits reports to management</li><li>Ensures all IT equipment is maintained in a safe and controlled environment</li><li>Responds to IT emergencies and supports operational needs as required</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Degree in Information Technology or related field</li><li>1 - 3 years of experience in IT support, preferably in hospitality</li><li>Good knowledge of Windows systems, networking, and hotel systems (PMS/POS)</li><li>Familiar with IT security practices and data protection standards</li><li>Strong problem-solving and troubleshooting skills</li><li>Good communication and interpersonal skills</li><li>Ability to work under pressure in a fast-paced environment</li><li>Service-oriented with attention to detail</li></ul><p></p></section>