Guzzle PHP Jobs - Doha Qatar

Role Summary<br><br>We are seeking a Senior Software Engineer / Subject Matter Expert with 8–10+ years of experience in Oracle Access Portal (OAP) and telecom CRM application development. The ideal candidate will have strong full-stack development expertise using PHP (Yii2), Oracle Database, and modern web technologies to deliver scalable customer management and operational solutions.<br><br>Key Responsibilities<br><br>Design, develop, and maintain enterprise CRM applications using PHP (Yii2 Framework). Build scalable and modular solutions supporting telecom customer lifecycle management. Develop and support customer, account, service, subscription, and billing management functionalities. Manage end-to-end application development, including frontend, backend, and Oracle database integration. Implement and maintain Role-Based Access Control (RBAC) and application security controls. Develop audit logging and monitoring capabilities for business-critical operations. Implement real-time validation, data management grids, and workflow automation features. Troubleshoot and resolve complex UI, application, and database issues. Ensure adherence to secure coding standards and best practices. <br><br>Required Skills<br><br>Strong experience with Oracle Access Portal (OAP) and telecom CRM solutions. PHP (Yii2 Framework) development expertise. Oracle SQL and PL/SQL. REST APIs, AJAX, and secure authentication mechanisms. Java Script, j Query, HTML5, CSS, and Bootstrap. Apache Web Server administration and configuration. Unix/Linux environments. Strong understanding of customer management, service management, subscriptions, billing, and telecom operations. <br><br>Preferred Experience<br><br>Telecom OSS/BSS environments. Enterprise application architecture and workflow automation. Security, audit, and compliance-focused application development. <br><br>Experience: 8–10+ years<br><br>Domain: Telecommunications / CRM

Job Summary We are seeking a highly skilled IT Analyst & QA with strong bilingual communication skills in Arabic and English to support business and technology initiatives. The successful candidate will be responsible for gathering and validating business requirements, preparing functional and technical documentation, coordinating with business and technical teams, leading System Integration Testing (SIT) and User Acceptance Testing (UAT), managing quality assurance activities, and ensuring successful project delivery following SDLC and IT governance standards. The ideal candidate will have experience in business analysis, software quality assurance, requirements management, testing, SDLC, APIs, databases, application development, and banking systems. Key Responsibilities Business Analysis Gather, analyze, validate, and document business requirements. Conduct stakeholder interviews and workshops. Perform business process analysis and process mapping. Translate business requirements into functional and non-functional specifications. Perform impact analysis for system enhancements and changes. Prepare solution recommendations aligned with business objectives. Requirements Management Develop and maintain:Business Requirement Documents (BRD) Functional Requirement Documents (FRD) Software Requirement Specifications (SRS) Functional Specifications (FRS) Non-Functional Requirements (NFR) User Stories Requirement Traceability Matrix (RTM) Statements of Work (SOW) Project Charters Ensure complete traceability throughout the project lifecycle. Quality Assurance & Testing Lead System Integration Testing (SIT). Coordinate User Acceptance Testing (UAT). Prepare test strategies and test plans. Develop test cases and test scenarios. Execute functional, regression, integration, and end-to-end testing. Design positive, negative, and edge-case test scenarios. Validate defect fixes and perform regression testing. Manage testing evidence and sign-offs. Defect & Release Management Log and track defects. Coordinate defect triage meetings. Prioritize issues with business and technical teams. Support Change Request (CR) management. Ensure release readiness. Validate production deployments. System Analysis & Technical Support Analyze application behavior. Support application configuration. Assist with scripting and system integrations. Troubleshoot production issues. Perform Root Cause Analysis (RCA). Recommend process improvements. Documentation Prepare and maintain:SOPsPolicies & Procedures User Manuals System Documentation Technical Documentation Test Plans Test Cases Release Notes Knowledge Base Articles User Guides Meeting Minutes Project Reports Communication & Reporting Prepare and deliver in both Arabic and English:Status Reports Progress Reports Executive Dashboards MIS Reports RAID Logs Executive Summaries Meeting Minutes Stakeholder Communications Stakeholder Management Collaborate with:Business Users IT Teams PMOVendors Management External Partners Facilitate meetings and ensure alignment between business and technology teams. Governance & Compliance Follow SDLC methodologies. Ensure change management compliance. Maintain project documentation. Ensure audit-ready documentation. Support IT governance activities. Follow information security policies. Protect confidential business information. Escalate project risks and issues appropriately. Education Bachelor's Degree in:Computer Science Computer Engineering Information Technology Software Engineering Information Systems Related Discipline Required Experience Minimum 5+ years of IT experience. Minimum 2–4 years of software development or application configuration experience. Experience in Business Analysis and Quality Assurance. Banking or Financial Services experience is preferred. Experience working in Agile and Waterfall environments.

We are seeking an experienced and dynamic IT Manager to oversee the day-to-day operations of the IT Department for a prestigious luxury hospitality property in Doha, Qatar. The ideal candidate will ensure the smooth functioning of all technology systems and infrastructure while supporting operational excellence across the organization.<br>Role Description• Manage and supervise daily IT operations and lead the IT support team• Provide technical support related to network systems, applications, hardware, and software• Monitor and maintain network resources, servers, and computer systems• Ensure regular system backups and successful antivirus protection updates• Maintain smooth operation of wireless networks and hospitality applications• Install, maintain, and support computer equipment and peripherals• Monitor and record all system breakdowns, repairs, and upgrades• Advise management on IT development plans and hardware/software purchases• Maintain accurate records of software licenses and IT inventory• Coordinate with IT vendors and service providers for technical support and maintenance• Ensure security of the organization’s logical and physical IT infrastructure• Support technology initiatives to improve operational efficiency and productivity<br>Qualifications• Bachelor’s Degree in Computer Science or a related field• Minimum 6 years of experience in the hospitality sector• Mandatory experience in luxury hospitality or 5-star hotel operations• Strong technical skills in:• Network Administration• System Administration• Database Management• Hardware & Software Troubleshooting• Excellent leadership, communication, and problem-solving skills

We are seeking an experienced and dynamic IT Manager to oversee the day-to-day operations of the IT Department for a prestigious luxury hospitality property in Doha, Qatar. The ideal candidate will ensure the smooth functioning of all technology systems and infrastructure while supporting operational excellence across the organization.<br>Role Description• Manage and supervise daily IT operations and lead the IT support team• Provide technical support related to network systems, applications, hardware, and software• Monitor and maintain network resources, servers, and computer systems• Ensure regular system backups and successful antivirus protection updates• Maintain smooth operation of wireless networks and hospitality applications• Install, maintain, and support computer equipment and peripherals• Monitor and record all system breakdowns, repairs, and upgrades• Advise management on IT development plans and hardware/software purchases• Maintain accurate records of software licenses and IT inventory• Coordinate with IT vendors and service providers for technical support and maintenance• Ensure security of the organization’s logical and physical IT infrastructure• Support technology initiatives to improve operational efficiency and productivity<br>Qualifications• Bachelor’s Degree in Computer Science or a related field• Minimum 6 years of experience in the hospitality sector• Mandatory experience in luxury hospitality or 5-star hotel operations• Strong technical skills in:• Network Administration• System Administration• Database Management• Hardware & Software Troubleshooting• Excellent leadership, communication, and problem-solving skills

Overview<br><br>University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.<br><br>With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br>Responsibilities<br><br>The selected candidate will identify and solve IT hardware and application software issues identified by the Helpdesk service tickets, or directly by students, instructors, and prevent disruption of IT services. He/she will Liaise with IT Helpdesk Specialist to understand end-users’ requests and needs. Consult with employees, students and instructors to determine hardware, software or system issues. The successful candidate will ensure resolution of issues/tickets based on priority and urgency and following the instructions of the IT Support Supervisor. Support employees, students and instructors in the installation and upgrading of software, implementation of file backups, and configurations of systems and applications as and when needed. Identify recurrent IT issues and support in the enhancement of IT services. Meet computer application requirements and apply required updates in a timely and efficient manner to prevent interruption of services. Support the design, development and implementation of new systems and technologies to meet the needs and requirements of each functional area of UDST. Update existing IT systems and ensure ongoing maintenance to facilitate the employees and academic use of current technologies. Identify and meet technology project requirements to enable the completion of these projects. He/ she will Support the preparation of reports for cost-benefit analysis related to technology enhancements and ensure the correct prioritization of equipment and software needs. Support the implementation and enhancement of a standardized quality control protocol for technology troubleshooting that enables timely resolution of computer-related issues for classrooms, labs, academic and employees’ offices. Remain up to date on current technology trends to ensure best practices are utilized at UDST in the development and implementation of technology solutions. Perform miscellaneous job-related duties as assigned.<br><br>Qualifications<br><br> Education and Experience: <br><br> Bachelor’s degree required in IT or related field Minimum 5 years of relevant experience in IT or related field <br><br> Language: <br><br>Fluency in written and spoken English language required<br><br>Fluency in written and spoken Arabic is preferred

Job Purpose The Information Technology Lead is responsible for ensuring that the organization’s IT services, systems, devices, networks, user access, software subscriptions, and technology assets are reliable, secure, and well managed. The role leads day-to-day IT support while coordinating with internal departments, vendors, procurement, finance, and cybersecurity teams.<br>Key Responsibilities Lead the IT service desk, manage user support requests, meet response-time targets, and resolve day-to-day technical issues. Create, modify, review, and remove user accounts and access rights for employees, including onboarding, transfers, and offboarding. Administer Microsoft 365 services, including user licences, mailboxes, devices, policies, and reseller coordination. Manage the full lifecycle of IT equipment, including computers, printers, phones, peripherals, setup, maintenance, replacement, retirement, and disposal. Maintain an accurate IT asset register, including asset tagging, ownership, allocation, audits, and compliance records. Operate and maintain office and store IT infrastructure, including Wi-Fi, network equipment, cameras, firewalls, cabling, printers, and telephony systems. Source IT vendors and support procurement activities, including obtaining quotations, recommending suppliers, following up on delivery, invoices, payments, and renewals with Procurement and Finance. Manage software subscriptions, renewals, licensing, IT expenditure, and related payment or credit-card settlements. Coordinate endpoint security, device updates, patching, antivirus, and security alerts with the Cybersecurity team. Identify, document, track, and close IT risks, ensuring evidence is maintained and corrective actions are completed. Maintain IT service-management processes, ensuring service desk activities, asset controls, and security requirements are properly documented. Support the delivery of managed IT services to external clients in coordination with the Services Department. Prepare weekly IT reviews, KPI scorecards, and reports covering tickets, assets, licences, compliance, risks, and service performance. Coordinate with Digital Transformation, Infrastructure & Cloud, AI, Development, Project Management, Wallet, and other departments on access, onboarding, systems, and operational support. <br>Qualifications and Requirements Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field. Minimum 4–6 years of practical IT support, systems administration, or IT operations experience. Strong experience with Microsoft 365 administration, user access management, endpoint/device management, and IT asset management. Good knowledge of networking, Wi-Fi, firewalls, CCTV, printers, telephony, and office IT infrastructure. Familiarity with cybersecurity fundamentals, patch management, endpoint protection, risk tracking, and IT controls. Experience coordinating IT vendors, procurement, subscriptions, invoices, and renewals. Strong troubleshooting, communication, documentation, prioritization, and stakeholder management skills. Experience in a multi-site, retail, services, or fast-paced business environment is preferred.

Overview<br><br>University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.<br><br>With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br>Responsibilities<br><br>The successful candidate will support the development of the Information Division’s business plan in alignment with UDST strategy and future technology needs through its projects and initiatives.<br><br>Operational:<br><br>Service Desk Management: Oversee the University's IT service desk operations, ensuring timely and effective response to user inquiries and technical issues while monitoring service levels, response times, and customer satisfaction.<br><br>Incident Resolution: Streamline operational procedures and employ proactive problem-solving strategies to accelerate the timely and accurate resolution of IT incidents and service requests, minimizing user disruption while identifying trends and root causes to implement preventive measures.<br><br>User Training and Self-Help Resources: Develop and deliver training sessions and resources to empower users to resolve common technical issues independently and maintain a knowledge base of solutions and troubleshooting guides.<br><br>Vendor and Contract Management: Strategically partner with vendors and service providers to resolve escalated technical issues and manage service agreements and procure hardware, software and services required for IT support.<br><br>Continuous Improvement: Challenge the status quo of support processes, identify areas for improvement and implement strategies to enhance the efficiency and effectiveness of support services.<br><br>User Communication: Establish relationship with University stakeholders to engage and communicate effectively on updates on service disruptions, maintenance, technical issues and manage user expectations and maintain a high level of customer service.<br><br>Budgeting and Resource Allocation: Manage the IT Support sections’ budget, allocating resources for staffing, training, tools, and equipment to optimize resource utilization to meet user needs and service levels.<br><br>Documentation and Reporting: Safeguard critical records of incidents, service requests and resolutions to enable decision-making by tracking performance, trends and user feedback.<br><br>Perform miscellaneous job-related duties as assigned.<br><br>Provide professional development support and perform periodic performance reviews for direct subordinates based on UDST’s Employee Performance Management framework to ensure continual high performance of employees in alignment with UDST's mission and mandate.<br><br>Qualifications<br><br> Bachelor’s degree in Computer Science or related field required. Master’s degree/ professional certification is preferred. Minimum 7 years of relevant experience in IT in a Higher Education Institutes. Fluency in written and spoken English language is required. Fluency in written and spoken Arabic language is preferred.

Role Objective:<br>The incumbent will work closely with the CDIO in leading Doha Bank’s Digital Solutions and Technology department including but not limited to Business Solutions, Enterprise Digital Architecture, Digital Technology and Applications Testing. The incumbent will lead collaboration with the relevant stakeholders in identifying technology opportunities, design of new customer-centric inclusive digital solutions to continually improve performance, reduce risks, and increase efficiencies across bank-wide functions and enhance the digital business transformation.<br>Roles & Responsibilities:<br>STRATEGIC<br>Contribute towards the formulation/implementation of overall DS&IT strategy /goals and align Digital Solutions and Technology function towards the same. Work closely with the CDIO in defining the scope and goals of the overall Digital Solutions and Technology strategy and value proposition based on based on organizational requirements/ market trends. Extend support to the CDIO in development of key performance metrics pertaining to Digital Solutions and Technology department, to measure success and identify opportunities for optimization.<br>OPERATIONAL Oversee development and implementation of policies & procedures for the Digital & Technology Solutions function to ensure efficient and flawless operations. Oversee to ensure documentation and communication of long term and economical and optimized solutions for the technology needs of Doha Bank. Lead the development of streamlined work processes and procedures related to different units within the section in line with industry best practices and approved policy parameters. Work closely with the CDIO in optimizing Costs and ROI in terms of Tech/Digital investments. Oversee collaborative efforts with DS&IT and respective Business Units in ascertaining the key business opportunities, processes, challenges/risks, furthering the development/deployment of new functionalities that will have positive impact on the Enterprise systems/business architecture/ IT Strategy. Oversee the team in establishing methodologies for Enterprise Architecture quality assessment, and establishment of measurement systems for alignment. Direct the team in collaborative efforts with the Business Units / Products teams to define data analytics requirements, and challenging business needs into impactful and scalable data solutions. Oversee the team in analyzing/ interpreting business intelligence needs of the internal customer at both organizational and functional level and determine optimum BI solutions. Lead the team in performing research regarding software and technology packages, based on business needs/Tech demands. Work collaboratively with DS&IT sections/ business lines and Vendors/ partners to ensure the digital solutions are in line with the Bank’s overall business strategy. Oversee/direct /assess Fin Tech partnerships to enable the business strategy.<br>PEOPLE MANAGEMENT<br>Allocate work deliverables and supervise direct reports in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counseling. Provide recommendations to the CDIO on hiring and promotions. Support the recruitment team in screening candidates sourced for the Department, in accordance with the job specifications/requirements. Support the employees of the Department for setting career goals, in alignment with the functional and organizational objectives.<br>Qualification and Experience Required:<br>University graduate with a degree in Computer Science, Information Systems, Information Technology, Engineering or any other related technical discipline. Master’s degree in Management/ Technology any other related discipline will be an added advantage.15-20 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline. Proven experience in program management within emerging digital landscapes in consulting area will be an added advantage Experience in developing digital business solutions in line with the strategic business initiatives. Significant experience in establishing EA best practices and in technology transformation.<br>Certifications<br>Professional certification such as PMP/ Prince2 is preferable Industry accredited certificates in digital landscape

Role Objective:<br>The incumbent will work closely with the CDIO in leading Doha Bank’s Digital Solutions and Technology department including but not limited to Business Solutions, Enterprise Digital Architecture, Digital Technology and Applications Testing. The incumbent will lead collaboration with the relevant stakeholders in identifying technology opportunities, design of new customer-centric inclusive digital solutions to continually improve performance, reduce risks, and increase efficiencies across bank-wide functions and enhance the digital business transformation.<br>Roles & Responsibilities:<br>STRATEGIC<br>Contribute towards the formulation/implementation of overall DS&IT strategy /goals and align Digital Solutions and Technology function towards the same. Work closely with the CDIO in defining the scope and goals of the overall Digital Solutions and Technology strategy and value proposition based on based on organizational requirements/ market trends. Extend support to the CDIO in development of key performance metrics pertaining to Digital Solutions and Technology department, to measure success and identify opportunities for optimization.<br>OPERATIONAL Oversee development and implementation of policies & procedures for the Digital & Technology Solutions function to ensure efficient and flawless operations. Oversee to ensure documentation and communication of long term and economical and optimized solutions for the technology needs of Doha Bank. Lead the development of streamlined work processes and procedures related to different units within the section in line with industry best practices and approved policy parameters. Work closely with the CDIO in optimizing Costs and ROI in terms of Tech/Digital investments. Oversee collaborative efforts with DS&IT and respective Business Units in ascertaining the key business opportunities, processes, challenges/risks, furthering the development/deployment of new functionalities that will have positive impact on the Enterprise systems/business architecture/ IT Strategy. Oversee the team in establishing methodologies for Enterprise Architecture quality assessment, and establishment of measurement systems for alignment. Direct the team in collaborative efforts with the Business Units / Products teams to define data analytics requirements, and challenging business needs into impactful and scalable data solutions. Oversee the team in analyzing/ interpreting business intelligence needs of the internal customer at both organizational and functional level and determine optimum BI solutions. Lead the team in performing research regarding software and technology packages, based on business needs/Tech demands. Work collaboratively with DS&IT sections/ business lines and Vendors/ partners to ensure the digital solutions are in line with the Bank’s overall business strategy. Oversee/direct /assess Fin Tech partnerships to enable the business strategy.<br>PEOPLE MANAGEMENT<br>Allocate work deliverables and supervise direct reports in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counseling. Provide recommendations to the CDIO on hiring and promotions. Support the recruitment team in screening candidates sourced for the Department, in accordance with the job specifications/requirements. Support the employees of the Department for setting career goals, in alignment with the functional and organizational objectives.<br>Qualification and Experience Required:<br>University graduate with a degree in Computer Science, Information Systems, Information Technology, Engineering or any other related technical discipline. Master’s degree in Management/ Technology any other related discipline will be an added advantage.15-20 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline. Proven experience in program management within emerging digital landscapes in consulting area will be an added advantage Experience in developing digital business solutions in line with the strategic business initiatives. Significant experience in establishing EA best practices and in technology transformation.<br>Certifications<br>Professional certification such as PMP/ Prince2 is preferable Industry accredited certificates in digital landscape

About the Role We are seeking a highly experienced Tax Applications Development Expert to lead and govern the full lifecycle of tax‑related application systems, with a strong focus on e‑invoicing platforms and digital tax solutions. This role ensures that our tax application ecosystem is robust, compliant with regulatory requirements, aligns to industry standards, and performs reliably throughout its lifecycle—from specifications and design through post‑launch support. You will partner with cross‑functional teams, stakeholders, and third‑party vendors to guide development practices, ensure quality, and uphold governance standards for mission‑critical tax technology solutions.???? What You’ll Do????️ Development Lifecycle & Standards Guide the end‑to‑end development lifecycle for tax application systems, including e‑invoicing solutions. Assess conformance to approved development methodologies, PMO, and IT service management standards. Recommend corrective actions to ensure systems meet quality, security, and regulatory standards.???? Specifications & Design Review Analyze functional and technical specifications for tax applications. Provide expertise on e‑invoicing business rules, workflows, and system integrations. Advise on approval decisions to ensure technical accuracy and regulatory alignment.???? Product Governance Lead governance for third‑party tax application products and vendor solutions. Oversee internal product governance activities and review outcomes against controls. Ensure all e‑invoicing applications comply with organizational architecture and governance standards.✔️ Quality Assurance & Readiness Monitor software quality assurance activities across all development phases. Assess release readiness for e‑invoicing capabilities, business enhancements, and regulatory updates. Review test cases, test plans, and validation results for comprehensive e‑invoicing scenario coverage.???? Post‑Launch Support Coordinate maintenance and support post‑launch for all tax applications. Monitor service performance against SLAs and ensure high availability and stability of e‑invoicing systems.???? Preferred Qualifications & Experience Bachelor’s degree in Information Systems, Computer Science, or a related field (Master’s preferred). Relevant professional certifications are a plus.16+ years of hands‑on experience in application development, lifecycle governance, and enterprise quality assurance. Strong expertise in software QA, standards compliance, and product governance practices.

About the Role We are seeking a highly experienced Tax Applications Development Expert to lead and govern the full lifecycle of tax‑related application systems, with a strong focus on e‑invoicing platforms and digital tax solutions. This role ensures that our tax application ecosystem is robust, compliant with regulatory requirements, aligns to industry standards, and performs reliably throughout its lifecycle—from specifications and design through post‑launch support. You will partner with cross‑functional teams, stakeholders, and third‑party vendors to guide development practices, ensure quality, and uphold governance standards for mission‑critical tax technology solutions.???? What You’ll Do????️ Development Lifecycle & Standards Guide the end‑to‑end development lifecycle for tax application systems, including e‑invoicing solutions. Assess conformance to approved development methodologies, PMO, and IT service management standards. Recommend corrective actions to ensure systems meet quality, security, and regulatory standards.???? Specifications & Design Review Analyze functional and technical specifications for tax applications. Provide expertise on e‑invoicing business rules, workflows, and system integrations. Advise on approval decisions to ensure technical accuracy and regulatory alignment.???? Product Governance Lead governance for third‑party tax application products and vendor solutions. Oversee internal product governance activities and review outcomes against controls. Ensure all e‑invoicing applications comply with organizational architecture and governance standards.✔️ Quality Assurance & Readiness Monitor software quality assurance activities across all development phases. Assess release readiness for e‑invoicing capabilities, business enhancements, and regulatory updates. Review test cases, test plans, and validation results for comprehensive e‑invoicing scenario coverage.???? Post‑Launch Support Coordinate maintenance and support post‑launch for all tax applications. Monitor service performance against SLAs and ensure high availability and stability of e‑invoicing systems.???? Preferred Qualifications & Experience Bachelor’s degree in Information Systems, Computer Science, or a related field (Master’s preferred). Relevant professional certifications are a plus.16+ years of hands‑on experience in application development, lifecycle governance, and enterprise quality assurance. Strong expertise in software QA, standards compliance, and product governance practices.

Job Title – Business Development Manager(BDM) Company – TCS (MEA) Location – Doha, Qatar Job type – Full time<br>About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.<br>Job Description:<br>Job Summary We are seeking an experienced Arabic-speaking Business Development Manager (BDM) to drive growth and expand our footprint within Public Sector and Government accounts in Qatar. The ideal candidate will have a proven track record in IT services/solutions sales, strong relationships within government entities, and the ability to manage complex, high-value engagements.<br>Key Responsibilities<br>Business Growth & Strategy Develop and execute strategic plans to penetrate and expand in Public Sector accounts Identify and pursue new business opportunities aligned with company offerings (IT Services, Digital Transformation, Cloud, Cybersecurity, etc.) Drive revenue growth and achieve assigned sales targets<br>Public Sector Account Management Build and maintain strong relationships with government entities, ministries, and public institutions Navigate procurement processes, RFIs, RFPs, and tenders Position the company as a trusted advisor to public sector clients<br>Sales & Pipeline Management Manage the full sales lifecycle from lead generation to deal closure Develop a qualified pipeline and provide accurate forecasting Lead large deal pursuits, including bid management and proposal development<br>Stakeholder Engagement Engage with C-level executives and key decision-makers Collaborate with internal teams (Pre-sales, Delivery, Marketing, Alliances) Work closely with partners and vendors to strengthen offerings<br>Market Intelligence Monitor industry trends, competitor activities, and public sector initiatives Identify emerging opportunities in digital government initiatives and smart city programs<br>Key Requirements<br>Experience Minimum 10+ years of experience in IT Sales / Business Development Strong experience working with Public Sector / Government clients Proven track record of closing large, complex IT deals<br>Language Skills Fluency in Arabic (mandatory) Strong proficiency in English (written and spoken)<br>Domain Expertise Experience in one or more areas:Digital Transformation Cloud Services Cybersecurity Enterprise IT Solutions / System Integration<br>Skills & Competencies Strong network within government and public sector organizations Excellent negotiation and presentation skills Deep understanding of government procurement processes Ability to manage long sales cycles and complex stakeholder environments<br>Application Deadline: 10-August-2026<br>Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy

Job Brief<br><br>The IT Technical Support Engineer is responsible for installing, maintaining, troubleshooting, and supporting the company’s IT infrastructure, systems, and end-user devices. The role ensures the availability, security, and reliability of IT services by providing technical support, maintaining hardware and software, resolving network and system issues, and assisting with data center operations.<br><br>Key Responsibilities<br><br>* Install, configure, and maintain user workstations, laptops, printers, and peripheral devices.<br>* Install, configure, and troubleshoot operating systems, software applications, and hardware components.<br>* Provide first and second-level technical support to employees and resolve IT-related incidents in a timely manner.<br>* Monitor and maintain the integrity, availability, and security of IT systems across the organization.<br>* Monitor server performance, network connectivity, and system health.<br>* Assist in the administration and monitoring of Active Directory, user accounts, and access permissions.<br>* Perform routine system maintenance, updates, and preventive maintenance activities.<br>* Assist in managing and monitoring backup systems and ensure successful backup operations.<br>* Monitor and maintain voice recording systems and support call retrieval when required.<br>* Support the administration of ticker systems, market data displays, and information display walls.<br>* Assist with monitoring data center infrastructure, including UPS systems, air conditioning, environmental monitoring, and safety equipment.<br>* Monitor and support CCTV and access control systems.<br>* Maintain accurate records of IT assets, software licenses, warranties, inventory, and maintenance contracts.<br>* Coordinate with vendors for IT procurement, maintenance, warranty claims, and technical support.<br>* Evaluate hardware and software solutions for future procurement.<br>* Maintain technical documentation and ensure IT assets are properly tracked.<br>* Participate in developing and improving IT policies, procedures, and operational standards.<br>* Work closely with other IT team members to support business operations.<br>* Comply with all company policies, procedures, and information security standards.<br>* Perform any other duties assigned by management.<br><br>Qualifications & Requirements<br><br>* Bachelor’s degree in Computer Engineering, Network Engineering, Computer Science, Information Technology, or a related field.<br>* Minimum of 5 years of experience in IT Technical Support or System Administration.<br>* Strong experience supporting Microsoft Windows operating systems and Apple mac OS.<br>* Good knowledge of TCP/IP networking, switches, and basic network troubleshooting.<br>* Experience administering Microsoft Active Directory, Group Policy, DNS, and DHCP.<br>* Strong experience installing, configuring, and troubleshooting Windows desktop and server environments.<br>* Experience with Microsoft 365 and Microsoft Office applications.<br>* Experience with IT asset management, inventory control, and software licensing.<br>* Experience with hardware installation, maintenance, and troubleshooting.<br>* Experience working with network and system monitoring tools.<br>* Experience supporting CCTV and access control systems.<br>* Familiarity with data center operations and environmental monitoring.<br>* Experience coordinating with external vendors for procurement and technical support.<br>* Good documentation, communication, and problem-solving skills.<br>* Ability to work independently and manage multiple priorities.<br><br>Preferred Certifications<br><br>* Microsoft Certified Solutions Associate (MCSA) (or its current Microsoft equivalent)<br>* Microsoft Certified Solutions Expert (MCSE) (or its current Microsoft equivalent)<br>* Cisco Certified Network Associate (CCNA)<br>* Comp TIA A+ (preferred)<br>* ITIL Foundation (preferred)

Job Brief<br><br>The IT Technical Support Engineer is responsible for installing, maintaining, troubleshooting, and supporting the company’s IT infrastructure, systems, and end-user devices. The role ensures the availability, security, and reliability of IT services by providing technical support, maintaining hardware and software, resolving network and system issues, and assisting with data center operations.<br><br>Key Responsibilities<br><br>* Install, configure, and maintain user workstations, laptops, printers, and peripheral devices.<br>* Install, configure, and troubleshoot operating systems, software applications, and hardware components.<br>* Provide first and second-level technical support to employees and resolve IT-related incidents in a timely manner.<br>* Monitor and maintain the integrity, availability, and security of IT systems across the organization.<br>* Monitor server performance, network connectivity, and system health.<br>* Assist in the administration and monitoring of Active Directory, user accounts, and access permissions.<br>* Perform routine system maintenance, updates, and preventive maintenance activities.<br>* Assist in managing and monitoring backup systems and ensure successful backup operations.<br>* Monitor and maintain voice recording systems and support call retrieval when required.<br>* Support the administration of ticker systems, market data displays, and information display walls.<br>* Assist with monitoring data center infrastructure, including UPS systems, air conditioning, environmental monitoring, and safety equipment.<br>* Monitor and support CCTV and access control systems.<br>* Maintain accurate records of IT assets, software licenses, warranties, inventory, and maintenance contracts.<br>* Coordinate with vendors for IT procurement, maintenance, warranty claims, and technical support.<br>* Evaluate hardware and software solutions for future procurement.<br>* Maintain technical documentation and ensure IT assets are properly tracked.<br>* Participate in developing and improving IT policies, procedures, and operational standards.<br>* Work closely with other IT team members to support business operations.<br>* Comply with all company policies, procedures, and information security standards.<br>* Perform any other duties assigned by management.<br><br>Qualifications & Requirements<br><br>* Bachelor’s degree in Computer Engineering, Network Engineering, Computer Science, Information Technology, or a related field.<br>* Minimum of 5 years of experience in IT Technical Support or System Administration.<br>* Strong experience supporting Microsoft Windows operating systems and Apple mac OS.<br>* Good knowledge of TCP/IP networking, switches, and basic network troubleshooting.<br>* Experience administering Microsoft Active Directory, Group Policy, DNS, and DHCP.<br>* Strong experience installing, configuring, and troubleshooting Windows desktop and server environments.<br>* Experience with Microsoft 365 and Microsoft Office applications.<br>* Experience with IT asset management, inventory control, and software licensing.<br>* Experience with hardware installation, maintenance, and troubleshooting.<br>* Experience working with network and system monitoring tools.<br>* Experience supporting CCTV and access control systems.<br>* Familiarity with data center operations and environmental monitoring.<br>* Experience coordinating with external vendors for procurement and technical support.<br>* Good documentation, communication, and problem-solving skills.<br>* Ability to work independently and manage multiple priorities.<br><br>Preferred Certifications<br><br>* Microsoft Certified Solutions Associate (MCSA) (or its current Microsoft equivalent)<br>* Microsoft Certified Solutions Expert (MCSE) (or its current Microsoft equivalent)<br>* Cisco Certified Network Associate (CCNA)<br>* Comp TIA A+ (preferred)<br>* ITIL Foundation (preferred)

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

Your day to day<br><br>Manage information technology systems, hardware and software applications to voco® Doha West Bay Suites IT standards. Oversee the development and implementation of a disaster recovery plan that ensures business continuity whilst minimizing losses associated with downtime. Undertake routine risk management and audit processes to ensure compliance by system users and compliance with voco® Doha West Bay Suites IT standards. Develop a troubleshooting guide and train key staff in IT systems and application use. Ensure all operating systems, licences and service agreements are kept up to date and that external vendors comply with agreed response times, SLA’s and budget. Monitors file server performance, back-ups and system performance in line with agreed standards. Manage system and firewall security and implement updates as required. Update IT policies and procedures in accordance with voco® Doha West Bay Suites IT standards and with regard to systems and process enhancements. Maintain user database and ensure user profiles are updated in accordance with personnel changes. Manage, users and accounts in accordance with voco® Doha West Bay Suites IT standards. Develop and manage IT business process strategy to ensure future state requirements are planned for and implemented within agreed timeframes. Attend to system maintenance and breakdown requirements in a timely manner. Work closely with external providers to develop effective relationships are maintained and that service delivery is of a “best practice” standard. Identify opportunities to reduce IT related costs through managing processes in house. Prepare and submit IT management reports as required. Attend to guest related IT enquiries and provide assistance as required. Maintain and update the computer hardware asset register. Ensure all voco® Doha West Bay Suites policies are adhered to Maintain confidentiality at all times. Uphold high standards in professional conduct at all times including grooming, communications and general conduct. Attend to various IT related tasks as they arise from time to time as directed by the General Manager.<br><br>Ensure all support licenses<br><br>What We Need From You<br><br>RESPONSIBLE BUSINESS<br><br>Comply with and ensure adherence to all of the hotel’s policies and procedures Comply with all occupational health and safety policies and procedures Attend all schedule meetings Maintain a good working relationship with staff and colleagues throughout the hotel and sister properties Maintain in good working order all hotel property To maintain a positive and professional attitude at all times<br><br>PEOPLE<br><br>Liaise with senior management daily Ensure effective inter-department communication Maintain open communication with all operating departments to ensure user skills and knowledge is developed to a higher standard<br><br>GENERAL<br><br>Communicate effectively with all other departments Be able to identify problems and implement solutions Attend meetings, training sessions and any other required meeting or training session. Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations. Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager. Maintain IT systems, hardware and software to reduce failure rates to zero. Achieve ‘good’ rating in internal IT audit with no ‘high risk’ issues. Manage vendors and suppliers with no budget overruns. Assigned projects are completed within designated timeframes Efficient communication platform is consistently maintained Maintains a professional and organized work environment Implement and manage DRP including testing, training and reporting in accordance with voco® Doha West Bay Suites standards. Reports, presentations and other accounting duties are consistently on a high standard; free of errors and omissions.<br><br>PERSONAL CHARACTERISTICS<br><br>Education<br><br>Formal qualifications in Information Technology i.e. Bachelor of Science majoring in Information Technology (or equivalent)<br><br>Experience<br><br>Well developed computerized hotel systems skills including hardware and software applications. Previous experience within a hotel operations environment<br><br>Technical/ Skills<br><br>High degree of competency in hotel PMS application.. Competent Oral and Written English Communication Skills Strong organizational skills to manage multiple assignments and project management through to delivery. Personal Attributes‘Can do’ attitude and a high level of energy Ability to prioritize tasks and meet the needs of internal customer Able to manage tasks simultaneously and work under pressure<br><br>Adaptable and flexible to change<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an IT Coordinator, you’re not just providing comprehensive IT support – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Install, configure, and maintain hardware and software systems, including servers, workstations, printers, and networking equipment Monitor and manage the hotel's network infrastructure, ensuring reliable and secure internet connectivity and data protection Provide technical support and troubleshooting assistance to hotel staff for hardware, software, and network issues Manage and maintain hotel property management systems (PMS), point of sale (POS) systems, and other specialized hotel software Implement and enforce IT policies, security protocols, and data backup procedures to safeguard hotel information attention<br><br>Qualifications<br><br>Bachelor’s degree in information technology, Computer Science, or a related field preferred Proven experience in IT support and network management, preferably within the hospitality industry Strong knowledge of network infrastructure, wireless technologies, and cybersecurity principles Familiarity with hotel management software and POS systems is a plus Excellent problem-solving and communication skills<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Brief:<br><br>IT Technical Support is responsible for manage, maintain, and repair IT systems and assets. The responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software<br>.<br>Responsibilitie<br>s:<br>Install and configure users' workstations, software and peripheral devices. Ensure total integrity and security of the systems throughout the company. Test and evaluate hardware and software for eventual purchase. Provide technical assistance to company employees. Monitoring server's performance and data links connectivity. Maintain inventory of supplies related to computer equipment. Assist in performing and administrating of data backup system. Monitoring voice recording systems and calls retrieving. May assist in Tickers and data wall display administration. May be entrusted with the monitoring of Data Center equipment, including A/C, UPS, safety equipment, etc. Security Cameras monitoring. May assist in Domain administration. Work closely with the department's staff. Participates in the development of policies and procedures. Comply with company policies and procedures. Perform additional duties and assignments as request<br>ed.<br>Requireme<br>nts:<br>Bachelor’s degree in Computer Engineering, Network Engineering, or a related engineering field. Minimum 5 years of experience. Experience in Windows Platforms & Mac. Intermediate knowledge of TCP IP Networks and switches. Intermediate knowledge of Microsoft Active Directory Well experienced in Managing, Installing of Troubleshooting of Windows Systems. Intermediate knowledge of CCTV systems. Experience in Interacting with Vendors for IT Purchases and services. Experience in maintaining Inventory, Contracts, other official documents. Experience in Administration of Network & System Monitoring tools. Experience in Microsoft Office and office 365 Suite. Experience in handling IT Assets. Strong technical experience in handling IT Hardware and Software. Experience in coordinating with Datacenter related activities. Knowledge in access control systems. Preferred Certificates:MCSE (Microsoft Certified System Engineer) CCNA (Cisco Certified Network Associate) MCSA (Microsoft Certified Solutions Assoc<br>iate)