Day Shift Jobs - Doha Qatar
2634 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong> The Shift Supervisor / Store Supervisor is responsible for leading the store team during assigned shifts, ensuring excellent customer service, maintaining operational standards, supporting staff development, and achieving sales and profitability targets. The role involves supervising daily store operations, handling customer concerns, and ensuring compliance with food safety, hygiene, and company policies.</p><br><br><p><strong>Duties & Responsibilities :</strong></p><ul><li><p>Lead and motivate baristas and team members during shifts.</p></li><li><p>Delegate tasks and ensure smooth workflow.</p></li><li><p>Provide coaching, training, and performance feedback to staff.</p></li><li><p>Promote teamwork and maintain a positive work environment.</p></li><li><p>Deliver exceptional customer service at all times.</p></li><li><p>Resolve customer complaints professionally and promptly.</p></li><li><p>Ensure customers receive high-quality beverages and food products.</p></li><li><p>Open and close the store according to company procedures.</p></li><li><p>Monitor daily operations and ensure service standards are met.</p></li><li><p>Manage cash handling, POS transactions, and daily cash reconciliation.</p></li><li><p>Ensure compliance with food safety regulations and company standards.</p></li><li><p>Ensure proper storage, handling, and labeling of food products.</p></li><li><p>Support achievement of sales targets and key performance indicators (KPIs).</p></li><li><p>Promote upselling and suggestive selling techniques.</p></li><li><p>Follow all health and safety procedures.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>High School Diploma or equivalent.</p></li><li><p>Diploma in Hospitality, Business, or related field preferred.</p></li><li><p>Minimum 3 years of experience in a coffee shop, café, restaurant, or retail environment.</p></li><li><p>Previous supervisory experience preferred.</p></li><li><p>Knowledge of coffee preparation and food service operations.</p></li><li><p>Strong leadership and customer service skills.</p></li><li><p>Basic computer and POS system knowledge.</p></li></ul><p></p></section>
Additional Information<br><br>Job Number 26075633<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.<br><br>Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26076447<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Al Shahaniya, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26101667<br><br>Job Category Food and Beverage & Culinary<br><br>Location Conference Centre Street, Doha, Qatar, Qatar, 14022VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Organize cleaning chemicals and supplies. Organize supply rack, including pots, pans, serving spoons, utensils, etc. Rotate stock, bringing wares from storage bin or areas into kitchen. Complete cleaning checklists to determine appropriate timelines for cleaning and sanitizing. Collect dirty pans from the cooking line and transport to pot station for cleaning. Clean and maintain sanitation areas and organize cleaning supplies including hanging up mops and brooms. Clean and maintain loading dock areas. Clean ceiling, walls, and vents in dish room. Ensure clean wares are stored appropriately. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<p>Be responsible for all cleaning of guest rooms. Ensure that to have enough quantity of guest amenities on your trolley. Ensure the work quality up to standard. Handle all service matters to guests. Strictly follow Lost and Found procedure. Be aware of the daily hotel activities and has product knowledge of all the hotel facilities. Proper grooming at all times. Proper stock of guest amenities, cleaning supplies, clean linen are arranged well on the trolley before starting the work. Check and make note of all the room with Do Not Disturb sign before the end of the shift. Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous. At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in Hotel Housekeeping department desirable</p><p>Previous experience in 5 star property desirable</p><p>Must be proactive with a meticulous eye for detail</p><p>Dynamic, energetic, creative and thrives under pressure</p>
<p>Be responsible for all cleaning of guest rooms. Ensure that to have enough quantity of guest amenities on your trolley. Ensure the work quality up to standard. Handle all service matters to guests. Strictly follow Lost and Found procedure. Be aware of the daily hotel activities and has product knowledge of all the hotel facilities. Proper grooming at all times. Proper stock of guest amenities, cleaning supplies, clean linen are arranged well on the trolley before starting the work. Check and make note of all the room with Do Not Disturb sign before the end of the shift. Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous. At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in Hotel Housekeeping department desirable</p><p>Previous experience in 5 star property desirable</p><p>Must be proactive with a meticulous eye for detail</p><p>Dynamic, energetic, creative and thrives under pressure</p>
Castamo is looking for a proactive and results-driven Project Sales & Business Development Executive who can actively generate new business, build professional relationships and bring qualified clients to our showroom. This is a hands-on sales position. It is not a showroom desk job, a design-only position or a management title without fieldwork. Main Responsibilities Morning Shift – Business Development & Field Sales Identify and contact potential companies and project clients. Conduct regular field visits to contractors, interior designers, architects, consultants, developers, hotels, restaurants and procurement departments. Introduce Castamo’s furniture, custom manufacturing, interior design and fit-out services. Build relationships with decision-makers and identify upcoming projects. Arrange qualified client meetings and showroom visits. Generate new project opportunities through calls, visits, networking and professional follow-up. Evening Shift – Showroom Sales & Planning Welcome and assist the clients invited to the showroom. Understand their project requirements and coordinate with the design team for moodboards, selections, BOQs and quotations. Follow up on existing leads and proposals until a clear decision is received. Prepare and organize prospect lists, company databases and follow-up schedules. Update the CRM with every call, visit, meeting and opportunity. Prepare the call and visit plan for the following working day. Assist with showroom operations and remain responsible until the showroom closes at 10:00 PM. Working Hours Morning shift: 9:00 AM–1:00 PMEvening shift: 7:00 PM–10:00 PMFriday: Weekly day off The split-shift schedule is mandatory. Please do not apply if you are unable to work these hours. Performance Expectations During the initial performance period, the successful candidate will be expected to:Contact at least 50 new targeted companies per week. Complete approximately 15–20 meaningful field visits per week. Bring a minimum of 12 qualified client visits to the showroom during the first month. Build a qualified sales pipeline of at least QAR 300,000 during the first month. Work toward a monthly sales target of at least QAR 100,000 after the initial period. Maintain accurate daily CRM records and submit a clear weekly sales report. A qualified showroom visit means a genuine client or company representative with an active or upcoming furniture, interior design or fit-out requirement. Personal contacts without a real business opportunity will not be counted. Candidate Requirements Minimum 2 years of relevant B2B sales or business development experience in Qatar. Previous experience in furniture, interior design, fit-out, building materials, construction, hospitality or a related sector is strongly preferred. Fluent Arabic and good English are required. Valid Qatar driving licence is required; having a car is preferred. Proven ability to conduct cold calls, field visits and face-to-face business meetings. Strong communication, presentation, negotiation and follow-up skills. Basic ability to use Microsoft Office, Excel and CRM systems. Must be organized, presentable, disciplined and capable of working independently. Must be comfortable with measurable weekly and monthly sales targets. Compensation Fixed salary: QAR 5,000 per month Additional performance-based commission on collected sales. Salary review may be considered after the initial two-month performance assessment, based on verified results. The salary budget is fixed. Please apply only if the compensation and working schedule match your expectations.
<p>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders Manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, ) Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assess the inventory and issue orders based on the input and assessment of demand planner plus physical stock assessment Inventory management: Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take & Cycle count based on the agreed schedule Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies & SOP Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP Monitoring fulfillment processes and recommend improvements to increase productivity and profits.</p><p><strong>Desired Candidate Profile</strong></p><p>You have at least 3-5 years of experience in supermarket or restaurant Completed 1 yr with current sponsor (required in Qatar) You are someone energized by the unknown and look forward to learning each day on the job. Good communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. Language skills: Fluent English and Arabic would be highly advantageous. Ensuring implementation of actions pertinent to store-related shrinkages Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift</p>
<p>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders Manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, ) Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assess the inventory and issue orders based on the input and assessment of demand planner plus physical stock assessment Inventory management: Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take & Cycle count based on the agreed schedule Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies & SOP Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP Monitoring fulfillment processes and recommend improvements to increase productivity and profits.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>You have at least 3-5 years of experience in supermarket or restaurant</li><li>Completed 1 yr with current sponsor (required in Qatar)</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>Good communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li><li>Ensuring implementation of actions pertinent to store-related shrinkages</li><li>Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift</li></ul>
<p>Register and process check in for all arrivals. Handle guest check outs efficiently and professionally. Update guest information into the computer after a complete check in. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests departure. Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. Handle issuance of guest room key cards and ensure effective control for guest security. Check and convey message, mail and package to Guests. Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned. Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. Handle safe deposit boxes in a accordance with policies and procedurres. Report any unusual occurrences or requested to manager. Be aware of the hotel accident Prevention Policies. Ensure the cleanliness and neatness of front office area. Ensures that all guests are greeted on arrival & departure of the hotel. Review log book, verify outstanding and follow up pending. Identify if any special assignment for the daily .Check Hotel situation, occupancy, functions, groups, VIPs At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations Prepare for daily arrivals in terms of room allocations, amenities and special requests of the guests. Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously. Review and update Logbook Check equipments Be Smart, well groomed and maintain a friendly and cheerful disposition all the times Oversee the day to day operations Report regularly on happening to Asst. FO/FOM Fire Procedure First Aid Procedures Handle guest complaints and report to manager</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree in Hotel Management, minimum 1 year in a similar role star Hotel.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following hotel standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">The Room Attendant reports to the Assistant Housekeeping Manager.</span></p><p>As a Housekeeping Supervisor, you will be responsible for the following duties:</p><ul><li>Maintain company's image portraying a neat and tidy appearance and correct wearing of uniform, following strictly the hotels personal hygiene policy.</li><li>Ensures key control procedures are maintained.</li><li>Establish daily planning assignments for the day rooms assignments, turn-down attendants, evening cleaners and housemen.</li><li>Check room s day service and turn-down service daily and completes the evening turn-down check lists periodically.</li><li>Liaises closely with Front Office to be aware of late arrivals, early arrivals for the following day, VIP rooms and special requests.</li><li>Gives feedback of employees work performance to the Housekeeping Manager</li><li>Checks equipment and pantries at the end of the shift and ensures cleanliness and correct storage of guest supplies and cleaning supplies.</li><li>Ensures that the handover given between morning and evening shift is correctly made and all instructions are given in the logbook.</li><li>Coordinate frequently with the Order taker on the status of rooms on your floors.</li><li>Inform Room Attendants immediately of check out rooms.</li><li>Updates Room status and Guest discrepancies all the time and reports to F/O.</li><li>At all times the services and the standards to be according to Welcome charter & SOP of the Dept.</li><li>Pantry Stock taken to be done and supplies requisition given on the prescribed day to maintain the par stock level.</li><li>Assist with emergency procedures such as evacuation, fire and bomb threats.</li><li>Perform any duty assigned by the housekeeping management team.</li><li>Assists with inventories for linen if scheduled and requested by the Executive Housekeeper or the Housekeeping Managers.</li><li>Reports and follows up all maintenance</li><li>Performs turn down training with new and existing staff.</li><li>Ensures that break times are followed by his/her staff.</li><li>Physically checks all discrepancies as per discrepancy report.</li><li>Report any guest complaints/comments to the Housekeeping Manager.</li><li>Ensure that all staff under your supervision follows strictly the lost and found procedures.</li><li>As Housekeeping Supervisor, we expect from you:</li><li>Previous experience in the same role in a luxury hotel is preferred; resort experience will be a plus.</li><li>In-depth knowledge of housekeeping operations, chemicals, linen handling, and machinery is essential.</li><li>Must maintain a well-groomed and professional appearance at all times.</li><li>Excellent command of written and spoken English.</li><li>Possesses a pleasant personality with a positive attitude energetic, friendly, adaptable, self-motivated, and capable of working independently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in the same role in a luxury hotel is preferred; resort experience will be a plus.</li><li>In-depth knowledge of housekeeping operations, chemicals, linen handling, and machinery is essential.</li><li>Must maintain a well-groomed and professional appearance at all times.</li><li>Excellent command of written and spoken English.</li><li>Possesses a pleasant personality with a positive attitude energetic, friendly, adaptable, self-motivated, and capable of working independently.</li></ul><p></p></section>
<p>Opens the main door of the hotel and ensures that all guests are greeted on arrival & departure of the hotel and escorting each individual to the right direction. Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage. Assure that every luggage is covered with a baggage claim tag. Parking of guests and visitors vehicles in the designated hotel parking area. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. Handle issuance of guest room key cards and ensure effective control for guest security. Report any unusual occurrences or requests to the Concierge desk. Be aware of the hotel accident Prevention Policies. Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area. Check Hotel situation, occupancy, functions, groups, VIPs. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations. Maintain continuous contact with hotel guest to ensure that any problem or complain are handled efficiently and courteously. Review and update Logbook. Be Smart, well groomed and maintain a friendly and cheerful disposition all the times. Oversee the day to day operations. Assist guests with their luggage. Report regularly on happening to Asst. FO/ FOM. Aware of fire & first aid procedure Handle guest complaints and report to manager Be fully aware of the Talk of the Walk for the day. Proper grooming at all times. Attend training classes as per schedule. Show fullest cooperation and respect within the team and other departments Is aware of the daily activities and has product knowledge of all the hotel facilities.</p><p><strong>Desired Candidate Profile</strong></p><p>Outgoing personality with a positive mindset Polished and professional appearance Excellent communication skills in English High school diploma or equivalent Ability to stand for extended periods and lift heavy luggage</p>
F&B Supervisor – 5-Star Resort | Sealine, Qatar<br>We are looking for an experienced and service-oriented F&B Supervisor to join a prestigious 5-star resort in the Sealine area of Qatar.<br>The F&B Supervisor will be responsible for supervising day-to-day food and beverage operations, ensuring exceptional guest experiences, maintaining luxury service standards, and leading the F&B team during assigned shifts. The role will work closely with the F&B Manager, Restaurant Manager, Kitchen and other resort departments to ensure smooth and efficient operations. The ideal candidate should have proven experience in a luxury hotel, 5-star resort, fine-dining restaurant, beach resort or high-end hospitality environment, with strong knowledge of international F&B service standards.<br>Key Responsibilities F&B Operations Supervise daily operations of assigned restaurants, cafés, lounges, pool/beach outlets, banquets and other F&B facilities. Ensure smooth and efficient service throughout each shift. Conduct pre-shift briefings and allocate duties according to operational requirements. Ensure proper opening, operating and closing procedures are followed. Monitor table setup, mise-en-place, service sequence, cleanliness and overall outlet readiness. Ensure effective shift handovers and clear communication between teams. Guest Experience & Luxury Service Deliver and maintain 5-star luxury service standards throughout all guest interactions. Proactively identify guest requirements and ensure personalized service. Handle guest feedback, complaints and service recovery professionally and promptly. Ensure the team demonstrates excellent product knowledge and knowledge of menus, promotions and resort facilities. Maintain a welcoming, professional and guest-focused environment. Team Leadership Supervise, motivate and guide F&B service colleagues during shifts. Allocate daily responsibilities and monitor staff performance. Coach team members on service standards, grooming, etiquette and product knowledge. Support the training and onboarding of new F&B employees. Monitor attendance, punctuality, grooming and professional conduct. Lead by example and promote teamwork across a multicultural workforce. Food Safety, Hygiene & Compliance Ensure compliance with food safety, hygiene, health and safety and resort SOPs. Conduct regular checks of dining areas, service stations, storage areas and equipment. Ensure appropriate personal hygiene and grooming standards are maintained. Monitor cleanliness and sanitation of all F&B areas. Report maintenance, safety or operational issues to the relevant department immediately. Stock & Cost Control Monitor operating supplies, crockery, cutlery, glassware, linen and other F&B requirements. Assist with stocktaking, requisitions and inventory control. Ensure correct stock rotation and minimize wastage and spoilage. Monitor appropriate use of consumables and equipment. Support the F&B Manager in maintaining operational costs within budget. Revenue & Business Support Promote upselling and suggestive selling opportunities. Ensure staff are aware of promotions, special packages and revenue-generating initiatives. Support management in achieving F&B revenue and guest satisfaction targets. Assist with special events, private functions, weddings, banquets and resort activities as required. Interdepartmental Coordination Coordinate closely with the Kitchen to ensure timely food preparation and service. Work with Housekeeping, Engineering, Front Office, Events and other departments to ensure seamless guest experiences. Communicate operational issues and guest feedback to management. Ensure all relevant reports, checklists and closing procedures are completed accurately. Requirements Diploma or Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management or a related field preferred. Minimum 3–5 years of F&B experience, including at least 1–2 years in a supervisory position within a 5-star hotel, luxury resort, fine-dining restaurant or premium hospitality environment. Resort, beach club, outdoor dining or high-volume F&B experience will be an advantage. Strong knowledge of international food and beverage service standards. Experience with fine dining, buffet, à la carte, banquets and/or resort F&B operations. Good knowledge of POS systems and basic Microsoft Office applications. Food safety/hygiene certification is preferred. Excellent English communication skills; additional languages are an advantage. Strong leadership, interpersonal and problem-solving skills. Professional appearance, grooming and positive attitude. Ability to work shifts, weekends, public holidays and extended hours based on resort operations. Key Competencies Luxury Guest Service F&B Operations Team Leadership Staff Training & Coaching Fine Dining Service Guest Complaint Resolution Upselling & Revenue Generation Inventory & Cost Control Food Safety & Hygiene POS & Cash Handling Communication & Coordination Problem Solving Attention to Detail Multicultural Team Management Professional Grooming & Presentation
Company Description<br><br>A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.<br><br>Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.<br><br>Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.<br><br>Job Description<br><br>We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally. Your leadership and problem-solving skills will be critical in maintaining our reputation for outstanding hospitality.<br><br>Key Responsibilities:<br><br>Act as the primary point of contact for guest inquiries, concerns, and feedback, ensuring a prompt and satisfactory resolution. Oversee day-to-day operations ,Shifts particularly during peak hours, and ensure smooth coordination across departments. Lead and inspire the front desk, concierge, and guest services teams to deliver exceptional service. Handle escalated guest issues with professionalism and empathy. Monitor guest satisfaction metrics and implement initiatives to enhance the guest experience. Prepare and monitor accounts ensures correct account procedures are followed. Assist in training and mentoring staff to uphold the highest hospitality standards. Manage VIP 5* guest experiences, ensuring personalized service and attention to detail. Ensure compliance with hotel policies, procedures, and standards. Prepare shift reports and communicate relevant details to the management team. <br><br>Qualifications<br><br>Qualifications<br><br>Degree in Hospitality Management or similar<br><br>Work experience in Middle East in a 4-5 star hotels Work experience in supervisory roles in Front Office Excellent command of English language (both Oral and Written). Arabic language will be an advantage Knowledge of the OPERA Cloud system Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties. Must be able to work well under pressure in a fast paced and constantly changing environment.
Company Description<br><br>A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.<br><br>Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.<br><br>Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.<br><br>Job Description<br><br>We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally. Your leadership and problem-solving skills will be critical in maintaining our reputation for outstanding hospitality.<br><br>Key Responsibilities:<br><br>Act as the primary point of contact for guest inquiries, concerns, and feedback, ensuring a prompt and satisfactory resolution. Oversee day-to-day operations ,Shifts particularly during peak hours, and ensure smooth coordination across departments. Lead and inspire the front desk, concierge, and guest services teams to deliver exceptional service. Handle escalated guest issues with professionalism and empathy. Monitor guest satisfaction metrics and implement initiatives to enhance the guest experience. Prepare and monitor accounts ensures correct account procedures are followed. Assist in training and mentoring staff to uphold the highest hospitality standards. Manage VIP 5* guest experiences, ensuring personalized service and attention to detail. Ensure compliance with hotel policies, procedures, and standards. Prepare shift reports and communicate relevant details to the management team. <br><br>Qualifications<br><br>Qualifications<br><br>Degree in Hospitality Management or similar<br><br>Work experience in Middle East in a 4-5 star hotels Work experience in supervisory roles in Front Office Excellent command of English language (both Oral and Written). Arabic language will be an advantage Knowledge of the OPERA Cloud system Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties. Must be able to work well under pressure in a fast paced and constantly changing environment.
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Engineering Office Coordinator, you’re not just supporting seamless operation of the hotel's engineering department – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> Receive all telephone calls for the Engineering department and maintain a message logbook of all requests and other things to be done Prepare all reports, forms, memo, etc. in the dept. Maintain complete filing system Maintain necessary stationery stock for engineering dept. Maintain all records and files for local authorities’ inspection, such as: Elevator test report Elevator weekly maintenance report Potable water test report Legionella water test Boiler test report Fire protection system inspection report Fire Alarm system inspection report Kitchen and Laundry exhaust cleaning/Degreasing Window Cleaning cradle test report Gas tank test report Check daily Engineering log book and inform Director of Engineering/ Assistant Director of engineering any energy consumption variations. Prepare Weekly energy consumption report Maintain energy graph – weekly Prepare monthly energy consumption report Maintain Purchase Request/LPO s – enter all information in the system Follow-up purchase requisitions for Engineering material and supplies Assist Purchasing agent in the procurement of spare parts providing necessary specifications/details of suppliers Check and record cost center details in the PR Check all invoices and enter in the system – report discrepancies to the receiving dept./purchasing dept. Check monthly expense report and inform variations to Director of Engineering/ Assistant Director of Engineering Maintain record on POMEC FF&E purchases Maintain technical manuals for all equipment/machines and organize technical library Maintain all Engineering drawings such as: Architectural Structural Electrical Mechanical Plumbing Fire alarm systems Site Plan – Municipality affection plan Organize drawing rack and keep register on drawing movements. Prepare necessary drawings/plans for the renovation projects Keep record of employees’ compensatory days and inform them to utilize it. Prepare employees leave schedule Co-ordinate with Shift engineer to prepare shift schedule. Maintain employee time sheet Maintain Engineering maintenance contracts and deal with them when necessary. Liaise with TM to maintain attic stock of spare parts. Communicate with equipment manufacture to get spare parts in emergency cases. Keep record of all Engineering equipment for PPM and maintain asset register Issue weekly PPM job sheets and maintain backlog record Maintain PPM equipment record files. Assist other TM in their day to day activities. <br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<p>The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Doha and managing the day to day activities of the Guest Relations Team. Coordinates and liaises with various departments to ensure the hotel provides the highest level guest experiences Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess Maintain a harmonious and professional relationship with co-workers, supervisors and all departments . Comply with and enforce Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Develop healthy and happy relation with other front office team member in particular and all hotel employee in general Ensure all local and corporate policies, works rules and benchmark standard are properly applied Utilize Golden appropriately for a maximum guest recognition/satisfaction Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests Prepare and double check guest arrival of the day, prepare welcome arrival packages (Hotel Map, Jogging Map, key packet, Welcome card/letter, activities schedule, correct room assignment base on guest reservations Prepare welcome card/letter for four seasons employee who stay on a complimentary stay or employee rate and obtain signature of Front Office Manager / Director of Rooms Perform smooth check in and check out process base on benchmark standard Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone Actively report Glitch that occurred during shift to Supervisor or Guest Relations Manager Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator Perform any additional duties as assigned by Guest Relations Manager/Front Office manager or Director of Rooms Seeking opportunity of possible upselling guest to higher room category, Spa, Food and Beverages and other hotel activities that generates revenue</p><p><strong>Desired Candidate Profile</strong></p><p>Degree Holder, preferably in hotel and restaurant management</p><p>2-4 years of experience as a Guest Relations Agent</p><p>Excellent command in English, Arabic or Russian is an advantage</p>
Additional Information<br><br>Job Number 26103671<br><br>Job Category Food and Beverage & Culinary<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26103909<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br><br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.