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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">About the Opportunity <p>An established financial organisation is seeking a Enterprise Applications Analyst (Finance) to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications.</p> Responsibilities <ul> <li> <p>Support business-critical financial applications.</p> </li> <li> <p>Investigate and resolve complex system issues.</p> </li> <li> <p>Participate in system upgrades and enhancement projects.</p> </li> <li> <p>Gather and analyse business requirements.</p> </li> <li> <p>Work closely with vendors and internal stakeholders.</p> </li> <li> <p>Perform application testing and quality assurance.</p> </li> <li> <p>Produce technical documentation and user guidance.</p> </li> <li> <p>Support integrations between enterprise applications.</p> </li> <li> <p>Monitor system performance and recommend improvements.</p> </li> <li> <p>Participate in after-hours support when required.</p> </li> </ul> Requirements <ul> <li> <p>Bachelor's Degree in Computer Science, Information Systems or related field.</p> </li> <li> <p>5 7 years' experience supporting enterprise business applications.</p> </li> <li> <p>Experience with financial platforms or ERP solutions.</p> </li> <li> <p>Strong SQL and database knowledge.</p> </li> <li> <p>Experience working with application vendors.</p> </li> <li> <p>Excellent troubleshooting and analytical skills.</p> </li> <li> <p>Banking or financial services experience preferred.</p> </li> </ul></div></section>
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<strong>Hiring: Head of Construction (Fabrication)</strong><br> <strong>Location:</strong> Project-Based / Yard & Site<br> <strong>Industry:</strong> Oil & Gas / LNG<br> <strong>Experience:</strong> 10+ Years<br> <strong>Location: Doha, Qatar</strong><br> <strong>Contract: 24 Months</strong><br> <strong>Work Setup:</strong><ul><li>100% Onshore</li><li>Rotation: <strong>12 Weeks ON / 2 Weeks OFF</strong></li><li>6 Days per Week</li><li>8–10 Hours per Day</li></ul> <strong>Job Purpose</strong><br> We are seeking a seasoned <strong>Head of Construction</strong> to lead and oversee all fabrication activities from yard execution through load-out, ensuring alignment with project objectives, engineering standards, and safety requirements. This role plays a critical part in ensuring constructability, managing contractor interfaces, and delivering high-quality fabrication outcomes for large-scale Oil & Gas projects. <br> <strong>Key Responsibilities</strong><ul><li>Lead planning and execution of <strong>fabrication activities</strong> from engineering to load-out.</li><li>Ensure <strong>constructability compliance</strong> with engineering drawings, specifications, and industry standards.</li><li>Manage contractors and subcontractors to ensure <strong>safe, efficient, and quality execution</strong>.</li><li>Monitor and control <strong>fabrication, mechanical completion, and pre-commissioning activities</strong>.</li><li>Review and manage <strong>technical deviations</strong> and construction dossiers.</li><li>Identify project risks and implement <strong>corrective and recovery actions</strong>.</li><li>Review contractor progress reports and address <strong>delays or quality concerns</strong>.</li><li>Maintain strong coordination between <strong>Company and Contractor teams</strong>.</li><li>Lead risk assessments, pre-job meetings, and technical discussions.</li><li>Capture and implement <strong>lessons learned</strong> for continuous improvement.</li></ul><strong>Qualifications</strong><ul><li>Bachelor’s Degree in Engineering or related discipline</li></ul><strong>Experience & Skills</strong><ul><li>Minimum <strong>10+ years</strong> in construction/fabrication roles in Oil & Gas projects</li><li>At least <strong>2 years in a supervisory/lead role</strong></li><li>Strong knowledge of:<ul><li>Fabrication, welding, lifting, and mechanical testing</li><li>Construction execution, completions, and hook-up</li><li>International codes and safety standards</li></ul></li><li>Experience in:<ul><li>Offshore/onshore fabrication yards</li><li>LNG / sour gas projects (preferred)</li><li>Working with EPC contractors and large organizations</li></ul></li><li>Strong leadership, planning, and stakeholder management skills</li><li>Ability to manage complex interfaces and resolve technical challenges</li></ul><strong>Key Competencies</strong><ul><li>Leadership & team management</li><li>Construction planning & execution</li><li>Risk management & problem-solving</li><li>Strong communication & coordination skills</li><li>Quality and safety-driven mindset</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<h2>Job Description</h2><p>SDA Consulting & Services is seeking a professional and customer-oriented Receptionist and Customer Service Officer to join our team. The successful candidate will manage front desk operations, welcome visitors, answer calls, respond to inquiries, and provide high-quality customer support through various communication channels.</p><p>The ideal candidate will possess strong communication and organizational skills, a professional attitude, basic computer proficiency, and the ability to interact effectively with clients and colleagues.</p><h2>Skills</h2><h3>Required Skills & Qualifications</h3><ul><li>Previous experience as a receptionist, customer service officer, front desk executive, or office coordinator will be preferred.</li><li>Strong verbal and written communication skills.</li><li>Professional appearance and positive attitude.</li><li>Good customer handling and interpersonal skills.</li><li>Ability to manage phone calls, messages, and walk-in clients professionally.</li><li>Basic knowledge of MS Office, email, WhatsApp Business, and data entry.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Good organizational and follow-up skills.</li><li>Sales or visa consultancy experience will be an added advantage.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The ICT Change Management Specialist is responsible for leading the end-to-end delivery of cybersecurity certification programs and assurance services. The role oversees certification assessments, critical sector audits, and the development of standardized methodologies and frameworks. It ensures the effectiveness, consistency, and continuous improvement of certification operations while translating strategic objectives into executable programs. The role also leads stakeholder engagement, team management, and the delivery of national-level cybersecurity certification initiatives. Key Responsibilities : Lead end-to-end delivery of all certification services and programs Oversee certification review assessment for all certification programs Responsible for critical sector audits as the Certification Lead Establish, monitor and enhance standardized audit methodologies, practices, and certification standards. Continuously assess and improve the efficiency and effectiveness of the Certification program. Translate the strategic direction from the department head into actionable projects and programs. Plan, build and operate cybersecurity certification standards and related assurance mechanisms Plan, prioritize, and oversee delivery of projects and initiatives within the Certification Services portfolio Provide solutions for challenges encountered in the operation and promotion of assurance services. Follow-up with the top management on resources and requirements for the benefits of the department. Manage, monitor and support the planning, preparation and delivery of certification related public events (workshops, trainings, conferences, etc.) Interact with stakeholders, providing expert feedback on challenges and insights to the operation team. Coordinate with other departments activities in relation to assurance. Manage stakeholder interaction for collaboration with internal and external projects Manage, mentor and lead the certification team and improve service delivery (operational guidance, professional development, and capability enhancement)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education & Experience: Master s degree in IT, Cybersecurity, Risk Management, or related field, or minimum 15 years of relevant experience. At least 6 years of experience in cybersecurity assessment, IT auditing, or certification-related roles. Strong background in cybersecurity governance, risk, and compliance. Certifications (Preferred): CISA, ISO 27001 Lead Auditor/Implementer. COBIT, CRISC, CGEIT, or other governance and risk management certifications. Technical Skills: Strong knowledge of cybersecurity and information security standards (ISO 27001, NIA, COBIT, Common Criteria, etc.). Understanding of accreditation and certification frameworks (ISO 17021, 17024, 17065, 17025, 27006). Experience in developing standards, technical directives, SOPs, and audit documentation. Strong background in risk management and compliance assessment. Proven project management experience delivering initiatives on time, within scope, and budget. Experience in regulatory compliance and national cybersecurity standard development. Core Skills: Strong technical report writing and documentation skills. Excellent communication and presentation skills, including briefing senior executives. Strong analytical, problem-solving, and critical thinking abilities. Ability to manage multiple projects and stakeholders in complex environments. Behavioral Competencies: Strong leadership and team management capabilities. Ability to work under pressure and manage competing priorities effectively. High attention to detail with a commitment to quality and accuracy. Strong interpersonal and stakeholder engagement skills. Ability to work independently and drive initiatives proactively. Language: English (required) Availability: As soon as possible The contract duration is 12 months, with the possibility of extension based on departmental requirements.</p><p></p></section>
???? Welcome to Your Next Adventure!<br><br>Owns the strategy, execution, and performance of restaurant and retail partner acquisition for Snoonu's food and e-commerce business. Builds and leads a team of 10+ Business Acquisition Specialists, sets targets, and ensures the team's activities (lead generation, outreach, onboarding, negotiation) roll up into measurable growth in partner supply, GMV, and assortment. In addition to acquisition, leads the partner success team, supporting SME merchants to grow on Snoonu.<br><br>???? What You’ll Get Your Hands On<br><br>Strategy & Leadership<br><br>Define the annual and quarterly acquisition strategy (target verticals, geographies, partner tiers, assortment gaps) in line with company growth goals. Set team structure and individual/team targets; hire, coach, and develop Specialists and Business Development Managers. Align acquisition strategy with Marketing, Partnerships, Operations, and Category teams.<br><br>Pipeline & Deal Oversight<br><br>Oversee lead generation and pipeline management across the team; ensure CRM (Salesforce) discipline and forecast accuracy. Personally lead and close strategic, high-value, or complex partner negotiations (major chains, strategic partners). Set commercial terms frameworks that Specialists negotiate within.<br><br>Onboarding & Partner Experience<br><br>Own the end-to-end onboarding funnel and set standards for time-to-live, document accuracy, and partner satisfaction. Work with Operations and Product to remove friction in getting new partners live on the platform.<br><br>Market Intelligence<br><br>Track market trends, and whitespace opportunities. Translate market research into acquisition strategy shifts (new verticals, pricing, Cross-Functional Collaboration<br><br>KPIs & Impact<br><br>Net new active partners onboarded per month/quarter (by vertical and area) GMV contributed by newly acquired partners Partner retention, churn rate, and satisfaction <br><br>????♂️ The Magic You Bring<br><br>6+ years in business development, sales, or partnerships, including 2+ years in a team leadership role; q-commerce, e-commerce, or similar experience strongly preferred. Track record of building/scaling a sales or business development team and hitting aggressive growth targets. Strong commercial and negotiation skills, comfortable closing high-value or complex deals. Proficiency with CRM tools (Salesforce) and data-driven pipeline management. Deep knowledge of the local market and competitive landscape. Bachelor's degree in Business, Marketing, or related field. Arabic language is a strong plus.<br><br>✨ Bonus Points If You Have<br><br>Strong people leadership: coaching, motivating, and developing a distributed sales team. Strategic thinker who can translate market insight into action. Excellent stakeholder management across cross-functional and senior audiences. Resilient and target-driven, comfortable operating in a fast-paced, high-growth environment. Clear, confident communicator, internally and with external partners.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>Owns the strategy, execution, and performance of restaurant and retail partner acquisition for Snoonu's food and e-commerce business. Builds and leads a team of 10+ Business Acquisition Specialists, sets targets, and ensures the team's activities (lead generation, outreach, onboarding, negotiation) roll up into measurable growth in partner supply, GMV, and assortment. In addition to acquisition, leads the partner success team, supporting SME merchants to grow on Snoonu.<br><br>???? What You’ll Get Your Hands On<br><br>Strategy & Leadership<br><br>Define the annual and quarterly acquisition strategy (target verticals, geographies, partner tiers, assortment gaps) in line with company growth goals. Set team structure and individual/team targets; hire, coach, and develop Specialists and Business Development Managers. Align acquisition strategy with Marketing, Partnerships, Operations, and Category teams.<br><br>Pipeline & Deal Oversight<br><br>Oversee lead generation and pipeline management across the team; ensure CRM (Salesforce) discipline and forecast accuracy. Personally lead and close strategic, high-value, or complex partner negotiations (major chains, strategic partners). Set commercial terms frameworks that Specialists negotiate within.<br><br>Onboarding & Partner Experience<br><br>Own the end-to-end onboarding funnel and set standards for time-to-live, document accuracy, and partner satisfaction. Work with Operations and Product to remove friction in getting new partners live on the platform.<br><br>Market Intelligence<br><br>Track market trends, and whitespace opportunities. Translate market research into acquisition strategy shifts (new verticals, pricing, Cross-Functional Collaboration<br><br>KPIs & Impact<br><br>Net new active partners onboarded per month/quarter (by vertical and area) GMV contributed by newly acquired partners Partner retention, churn rate, and satisfaction <br><br>????♂️ The Magic You Bring<br><br>6+ years in business development, sales, or partnerships, including 2+ years in a team leadership role; q-commerce, e-commerce, or similar experience strongly preferred. Track record of building/scaling a sales or business development team and hitting aggressive growth targets. Strong commercial and negotiation skills, comfortable closing high-value or complex deals. Proficiency with CRM tools (Salesforce) and data-driven pipeline management. Deep knowledge of the local market and competitive landscape. Bachelor's degree in Business, Marketing, or related field. Arabic language is a strong plus.<br><br>✨ Bonus Points If You Have<br><br>Strong people leadership: coaching, motivating, and developing a distributed sales team. Strategic thinker who can translate market insight into action. Excellent stakeholder management across cross-functional and senior audiences. Resilient and target-driven, comfortable operating in a fast-paced, high-growth environment. Clear, confident communicator, internally and with external partners.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
The Contract Specialist is responsible for analyzing and implementing strategic sourcing of goods and services for the group using established policies, procedures & systems. This role also provides services to the Business Units/End-user by preparing and reviewing Contracts/Agreements, including post-award tasks such as extensions, claims, and administration. The Specialist leads market analysis, cost-benefit analysis, liaising with end-users and category vendors, prepares sourcing documents, tender/bidding process, evaluation of offers, negotiate, and prepares the Contract or PO. This role also provides high-level assistance to the Head of Procurement & Contracts about governance and reports. Main Duties & Responsibilities:Prepares and executes Contract documents (drafting, negotiation, and endorsements with stakeholders) Manage post-award process (completion, variations, warranty, claims) Implements category-specific procurement to enhance process by establishing agreements (Call-Off, BPA, Open PO) in alignment with the group’s approved policies and procedures. Supports the development of procurement (tendering) documents for the selected services. Updates Terms and Conditions of Contracts and Purchase Orders Actively supports the activities and objectives of the relevant group’s standardization and service evaluation committees. Participates in selected procurements of high-value and/or high-risk and other areas as directed. Reviews technical and commercial evaluation reports before submitting them for approval in accordance with the authority matrix. Develop and implement enhancements for procurement process and performance (Policies & Procedures) Research regulations to ensure contracts are updated and in compliance with laws Coordinate with clients to guarantee terms of contracts are fulfilled in compliance with the terms and regulations. Adheres to the group’s standards as they appear in the Code of Conduct and Conflict of Interest policies. Assess contractor performance to identify the need for amendments of existing contracts. Supplier performance management<br>Bachelor’s degree in business administration or related field Relevant certification and/or training in procurement or supply chain.10+ Years relevant procurement experience in a large setting. Working Experience in a well-developed computerized ERP environment.
<p><br></p><p><b>Job Role Description</b></p><p>Serve as the primary functional point of contact between enrollment operations and HBKU IT to ensure alignment of system requirements, functionality, and operational priorities. Oversee the operational administration of enrollment and registration systems, including Banner, CourseLeaf modules, ARGOS reporting, CRM, EvaluationKit, and Scheduling systems, ensuring consistent system performance and reliability. Liaise with HBKU IT, as required, to support system configuration, issue resolution, and system upgrades. Ensure effective system integration, configuration, and functionality across enrollment and registration platforms in line with approved operational requirements. Monitor system performance, identify operational issues, and exercise independent judgment in resolving complex system-related challenges in coordination with HBKU IT. Lead the functional execution of system updates, upgrades, and implementations, ensuring alignment with approved processes and operational needs. Act as a core functional contributor in Student Information System (SIS) initiatives, overseeing testing, data validation, and implementation readiness. Identify and recommend technology enhancements and system improvements to improve operational efficiency for management review and approval by management. Ensure the integrity, accuracy, and consistency of enrollment and registration data across all systems. Develop, maintain, and validate standard operational and management-level reports and dashboards to support enrollment activities and institutional reporting. Provide training and support to staff on system functionalities and best practices. Act as the subject matter expert for enrollment-related technologies, providing authoritative guidance, functional training, and best-practice direction to system users. Work closely with academic departments and administrative units to resolve enrollment system issues, streamline processes, and enhance overall user experience. Other reasonable tasks as assigned by the supervisor.</p><p><b>Minimum Knowledge, Skills & Experience</b></p><p>Bachelor s degree in computer science, Information Technology, or a related field. 6-8 years of experience in higher education, preferably within the Academic Support function, with at least 2 years experience working with Student Information Systems (SIS). Working knowledge of databases, reporting tools, and scripting used for SIS reporting and automation (e.g., SQL and reporting tools). Experience with web-based systems and ARGOS reporting is preferred. Demonstrated experience in project planning and execution, with strong attention to detail and the ability to manage multiple initiatives simultaneously. Strong analytical skills with the ability to analyze data, develop reports, and provide insights that support operational and management decision-making. Proficiency in data visualization and reporting tools is an advantage. Excellent verbal and written communication skills, with the ability to draft and edit reports and articulate ideas clearly and concisely. Proficiency in Arabic is an advantage. Experience in delivering functional training and user guidance on technology systems and processes. Strong problem-solving skills, with the ability to adapt to evolving technologies and operational requirements, and to recommend practical solutions that enhance efficiency and effectiveness. Ability to work collaboratively with cross-functional teams, including IT and academic departments, to address operational challenges and improve system performance. Proficiency in MS Office applications; knowledge of Power BI is an advantage.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>6-8 years of experience in higher education, preferably within the Academic Support function, with at least 2 years of experience working with Student Information Systems (SIS).</li><li>Working knowledge of databases, reporting tools, and scripting used for SIS reporting and automation (e.g., SQL and reporting tools).</li><li>Experience with web-based systems and ARGOS reporting is preferred.</li><li>Demonstrated experience in project planning and execution, with strong attention to detail and the ability to manage multiple initiatives simultaneously.</li><li>Strong analytical skills with the ability to analyze data, develop reports, and provide insights that support operational and management decision-making.</li><li>Proficiency in data visualization and reporting tools is an advantage.</li><li>Excellent verbal and written communication skills, with the ability to draft and edit reports and articulate ideas clearly and concisely.</li><li>Proficiency in Arabic is an advantage.</li><li>Experience in delivering functional training and user guidance on technology systems and processes.</li><li>Strong problem-solving skills, with the ability to adapt to evolving technologies and operational requirements, and to recommend practical solutions that enhance efficiency and effectiveness.</li><li>Ability to work collaboratively with cross-functional teams, including IT and academic departments, to address operational challenges and improve system performance.</li><li>Proficiency in MS Office applications; knowledge of Power BI is an advantage.</li><li>Demonstrated proficiency in CourseLeaf products and the Banner Student Information System (SIS) is highly desirable and will be considered a significant advantage.</li><li>Experience with Infosilem and Slate is highly desirable and will be viewed favorably.</li></ul>
Additional Information<br><br>Job Number 26092650<br><br>Job Category Housekeeping & Laundry<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br><br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br><br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br><br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br><br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br><br> Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE: <br><br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26077256<br><br>Job Category Housekeeping & Laundry<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br><br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br><br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br><br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br><br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br><br> Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE: <br><br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever. <br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return: <br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. <br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. <br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. <br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: <br>- Exclusive training and leadership development programs <br>- Recognition and rewards for exceptional service <br>- Preferential Members Rates at Marriott Hotels Globally <br>- Dining & Wellness discounts for your family and you <br>- Medical Insurance Coverage <br>- An HR team dedicated to your success and wellbeing <br>OUR EXPECTATIONS FROM THE ROLE: <br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Mindrift is looking for highly skilled Web Scraping specialists to join the Tendem project (https://tendem.ai/) and drive specialized data scraping workflows for real-world use cases.<br><br>Mindrift is looking for highly skilled Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows for real-world applications.<br><br>In this role, you'll apply your expertise in web scraping, data extraction, and data processing to deliver accurate, reliable, and high-quality results. This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.<br><br>What We Do<br><br>The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br><br>About The Role<br><br>This is a freelance role for a Tendem project. As a Python Data Scraping Engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing tools such as Apify, Open Router, and other technologies, alongside your own technical expertise and approaches.<br><br>Key Responsibilities<br><br>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets Leverage available tools and custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle Java Script-rendered content and changing site behavior Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes<br><br>Educational Qualifications<br><br>At least 3+ years of relevant experience in data engineering, web scraping, automation, or software development (required) Bachelor's or Master's Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus<br><br>Academic and/or Professional Experience<br><br>Candidates should have a strong technical foundation and practical experience with scripting, automation, and data extraction workflows. We are looking for specialists who can solve non-trivial problems, work confidently with modern web technologies and data processing tools, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.<br><br>Technical Skills (Essential)<br><br>Strong experience in Python web scraping (Beautiful Soup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets)<br><br>Additional Requirements<br><br>Hands-on experience with LLMs and AI frameworks to enhance automation and problem-solving Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to Git Hub is a plus English proficiency: Upper-intermediate (B2) or above (required)<br><br>Project time expectations <br><br>For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.<br><br>Compensation<br><br>On this project, contributors can earn up to $37 per hour equivalent, depending on their level and pace of contribution.<br><br>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>ABOUT THE ROLE</strong> <br>We are hiring a professional, well-presented, and organised Receptionist / Front Desk Officer with excellent communication skills and the ability to manage front-of-house operations to a high standard.</p>
<p> <strong>KEY RESPONSIBILITIES :</strong> </p>
<ul>
<li>Welcome and assist visitors, clients, and staff in a professional manner.</li>
<li>Manage incoming calls, emails, and correspondence and direct them appropriately.</li>
<li>Maintain the reception area in a tidy and presentable condition.</li>
<li>Schedule and coordinate appointments, bookings, and meeting rooms.</li>
<li>Handle administrative tasks including data entry and filing.</li>
<li>Coordinate with various departments to support day-to-day operations.</li>
</ul>
<p> <strong>QUALIFICATIONS & REQUIREMENTS :</strong> </p>
<ul>
<li>Prior experience as a Receptionist or in a front-desk role.</li>
<li>Excellent verbal and written communication skills in English.</li>
<li>Proficiency in MS Office and office equipment.</li>
<li>Professional appearance and positive demeanor.</li>
<li>Strong organisational and multitasking abilities.</li>
</ul>
<p> <strong>HOW TO APPLY</strong> </p>
<ul>
<li>Interested candidates are invited to submit their updated CV along with a cover letter using the application form on this page.</li>
<li>Applications must clearly state the position being applied for.</li>
</ul>
<div> <div>
<div>
<div> <div>
<p> <strong>Important: Candidates are required to state their desired salary expectation (in QAR) in their application.<br>Applications that do not include a salary expectation will not be considered.</strong> </p>
<p> </p>
<p> </p>
<p> </p></div></div></div></div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for greeting members and guests, managing front desk operations, answering inquiries, and providing a welcoming atmosphere. The role involves administrative duties, customer service, and ensuring the cleanliness and orderliness of the reception area.</p><p>Greet and welcome members and guests as they arrive.</p><p>Provide information about the club's facilities, programs, and services.</p><p>Address and resolve member inquiries, complaints, and issues promptly and courteously.</p><p>Answer phone calls, emails, and other communications.</p><p>Schedule appointments and manage bookings for classes, personal training sessions, and other services.</p><p>Process membership applications, renewals, and cancellations.</p><p>Maintain and update member records in the club's database.</p><p>Ensure the reception area is clean, organized, and presentable at all times.</p><p>Monitor and maintain inventory of office supplies, brochures, and promotional materials.</p><p>Monitor access to the club, ensuring only authorized individuals enter.</p><p>Enforce club policies and procedures to maintain a safe and secure environment.</p><p>Respond to emergencies and assist with evacuation procedures if necessary.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a customer service or receptionist role, preferably in a health club or fitness center.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and familiarity with member management software.</li><li>Ability to multitask and handle stressful situations calmly and efficiently.</li><li>Friendly, outgoing, and professional demeanor.</li><li>Basic knowledge of health and fitness is an advantage.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Planning Engineer -Mechanical
PLANNING ENGINEER – MECHANICAL
JOB PURPOSE
<p>Supervise and lead the planning, scheduling, resource management, <strong>mechanical maintenance contract management, contractor supervision, and site execution</strong> of routine, preventive, corrective, turnaround, and major mechanical maintenance activities.</p><br>
<p>The position shall provide strong coordination between Maintenance, Operations, Reliability, Engineering, Inspection, Procurement, Contracts, HSE, and mechanical maintenance contractors to ensure work is completed safely, efficiently, within approved <strong>schedule, budget, quality, and contractual requirements</strong>.</p><br>
KEY TASKS AND RESPONSIBILITIES
1. Mechanical Maintenance Planning & Scheduling
<ul><li>Supervise the activities assigned to Senior Planners and cross-functional maintenance planning teams.</li><li>Lead preparation and planning of <strong>mechanical maintenance activities</strong> for rotating equipment, static equipment, piping, valves, pumps, compressors, turbines, heat exchangers, pressure vessels, tanks, mechanical packages, and associated plant equipment.</li><li>Develop detailed maintenance plans, job plans, work packs, schedules, manpower requirements, material requirements, tools, equipment, and contractor resource requirements.</li><li>Participate in planning and coordination of preventive, predictive, corrective, breakdown, routine, and major mechanical maintenance programs.</li><li>Ensure all required manpower, mechanical spare parts, materials, tools, equipment, lifting facilities, scaffolding, specialist services, and contractors are available before work execution.</li><li>Review maintenance backlog and prioritize mechanical maintenance activities based on equipment criticality, production requirements, safety, reliability, and plant operating conditions.</li><li>Coordinate with Operations, Mechanical Maintenance, Reliability, Inspection, Engineering, Procurement, Contracts, HSE, and other disciplines to ensure timely execution.</li><li>Ensure proper budget allocation and resource planning for critical mechanical equipment to support reliable and trouble-free plant operation.</li><li>Prepare technical documentation in accordance with applicable standards, codes, specifications, and CLIENT requirements.</li></ul>
2. Mechanical Maintenance Contracts & Contractor Management
<ul><li>Lead the planning and coordination of <strong>mechanical maintenance contracts</strong>, including long-term mechanical maintenance service contracts, manpower contracts, specialist mechanical services, equipment hire, and shutdown/turnaround maintenance contracts.</li><li>Prepare detailed <strong>Scope of Work (SOW), technical specifications, BOQ/MTO, manpower requirements, equipment requirements, work schedules, cost estimates, execution methodologies, and contractor deliverables</strong> for mechanical maintenance contracts.</li><li>Develop mechanical maintenance contracting strategies based on workload, equipment criticality, manpower requirements, maintenance history, and in-house versus outsourced execution.</li><li>Review annual requirements for mechanical manpower, specialist services, lifting equipment, machining services, scaffolding, inspection support, and other special equipment/services.</li><li>Prepare detailed tender documents and technical specifications for major and long-term mechanical maintenance contracts.</li><li>Participate in contractor prequalification, technical clarification meetings, site visits, tender meetings, and contractor selection processes.</li><li>Perform technical evaluation of contractor bids, including:<ul><li>Contractor experience in mechanical maintenance.</li><li>Manpower and supervision structure.</li><li>Mechanical maintenance methodology.</li><li>Equipment, tools, lifting facilities, and workshop capabilities.</li><li>Proposed execution schedule and resource loading.</li><li>HSE and quality arrangements.</li><li>Technical compliance with CLIENT requirements.</li><li>Productivity and performance commitments.</li></ul></li><li>Support Contracts and Procurement departments during tendering, clarification, negotiation, award, renewal, and closeout of mechanical maintenance contracts.</li><li>Review contractor mobilization plans and verify availability of manpower, supervisors, tools, equipment, materials, lifting resources, permits, documentation, and site facilities.</li><li>Coordinate daily and weekly mechanical maintenance activities with contractors and ensure alignment with approved maintenance priorities.</li><li>Monitor contractor performance against <strong>scope, schedule, manpower, productivity, quality, HSE, KPIs, SLAs, and contractual deliverables</strong>.</li><li>Monitor contractor manpower utilization, productivity, equipment utilization, work-front availability, and progress at site.</li><li>Conduct regular contractor progress and performance meetings and ensure corrective actions are implemented.</li><li>Review contractor work orders, timesheets, progress reports, completed quantities, manpower records, and supporting documents.</li><li>Provide technical and planning input for contractor progress measurement and payment certification.</li><li>Identify contractor delays, manpower shortages, productivity issues, material constraints, equipment shortages, and schedule risks.</li><li>Develop and monitor contractor recovery plans for delayed or critical mechanical maintenance activities.</li><li>Participate in technical assessment of contractor <strong>variations, additional works, claims, and extension-of-time requests</strong>, including cost and schedule impact.</li><li>Maintain contractor performance records, productivity data, lessons learned, and historical information for future mechanical maintenance contract tendering.</li><li>Participate in contractor performance evaluations and recommend corrective or improvement actions.</li><li>Support contract closeout, including outstanding works, punch-list clearance, final quantities, documentation, lessons learned, and demobilization.</li></ul>
3. Site-Based Mechanical Maintenance Experience
<ul><li>Maintain regular and frequent <strong>site presence</strong> to monitor mechanical maintenance execution, contractor performance, manpower deployment, work progress, and resource availability.</li><li>Provide direct site coordination and supervision of mechanical contractors, subcontractors, technicians, and maintenance personnel.</li><li>Conduct site walkdowns before commencement of mechanical maintenance activities to verify actual site conditions and work requirements.</li><li>Verify work scopes against equipment condition, drawings, specifications, job plans, inspection findings, and site requirements.</li><li>Ensure work-front readiness, including availability of materials, mechanical spares, tools, lifting equipment, scaffolding, access, isolation, permits, manpower, and specialist services.</li><li>Monitor field execution against approved mechanical maintenance schedules and identify constraints affecting completion.</li><li>Coordinate with mechanical supervisors and contractors to resolve daily site execution issues.</li><li>Monitor contractor compliance with approved Method Statements, JSA, Risk Assessments, Permit-to-Work requirements, quality procedures, and HSE requirements.</li><li>Verify actual site progress against contractor-reported progress and ensure accurate progress measurement.</li><li>Participate in inspections and verification of mechanical maintenance activities such as:<ul><li>Pumps and compressors maintenance.</li><li>Valve overhaul and replacement.</li><li>Heat exchanger maintenance.</li><li>Static equipment maintenance.</li><li>Piping repairs and modifications.</li><li>Rotating equipment alignment.</li><li>Mechanical seal replacement.</li><li>Bearing replacement.</li><li>Coupling and shaft-related maintenance.</li><li>Equipment installation and removal.</li><li>Pressure testing and reinstatement.</li><li>Mechanical completion and punch-list activities.</li></ul></li><li>Coordinate lifting, rigging, scaffolding, equipment access, and other mechanical work-front requirements with relevant site teams.</li><li>Verify completed work and ensure maintenance activities meet technical, quality, safety, and CLIENT requirements.</li><li>Participate in mechanical equipment testing, commissioning support, reinstatement, and handover activities where applicable.</li><li>Provide site feedback to update maintenance plans, schedules, manpower requirements, and recovery plans.</li><li>Coordinate multiple mechanical contractors and subcontractors working simultaneously within the plant.</li><li>Support troubleshooting of mechanical equipment problems with Maintenance, Reliability, Engineering, OEMs, and contractors.</li></ul>
4. Shutdown & Turnaround Mechanical Planning
<ul><li>Lead and oversee planning of <strong>mechanical shutdown and turnaround activities</strong>.</li><li>Develop detailed mechanical shutdown work lists, job packages, resource-loaded schedules, and critical paths.</li><li>Review estimates for mechanical labour, materials, spare parts, tools, lifting equipment, scaffolding, specialist services, and contractors.</li><li>Coordinate shutdown preparations with Supply Chain, Contracts, Procurement, Inspection, HSE, Operations, Production, Reliability, and Mechanical Maintenance.</li><li>Develop contractor manpower and equipment mobilization plans for shutdown and turnaround activities.</li><li>Lead activities during turnarounds, including <strong>site supervision, contractor coordination, manpower follow-up, work-front management, progress monitoring, and schedule control</strong>.</li><li>Monitor mechanical contractor progress against the approved shutdown critical path.</li><li>Identify delays and constraints and coordinate recovery actions.</li><li>Participate in daily shutdown meetings and provide accurate progress, manpower, productivity, and schedule information.</li><li>Support shutdown closeout, punch-list clearance, mechanical completion, documentation, lessons learned, and contractor demobilization.</li></ul>
5. Mechanical Maintenance Budget & Cost Control
<ul><li>Review annual manpower and special equipment requirements for mechanical maintenance.</li><li>Analyze manpower utilization, contractor productivity, material consumption, equipment utilization, and maintenance cost data.</li><li>Prepare cost estimates for mechanical maintenance activities, shutdowns, turnarounds, manpower contracts, equipment hire, and specialist services.</li><li>Support preparation and monitoring of the annual mechanical maintenance budget.</li><li>Monitor planned versus actual maintenance expenditure and contractor costs.</li><li>Identify cost-saving opportunities while maintaining equipment reliability, safety, quality, and integrity.</li><li>Raise necessary documentation to initiate contract negotiations for ongoing mechanical manpower, equipment hire, and specialist maintenance services.</li></ul>
6. Mechanical Equipment & Spare Parts Planning
<ul><li>Prepare proper plans for critical mechanical spare parts to ensure availability when required.</li><li>Review equipment criticality and maintenance history to identify critical mechanical spares.</li><li>Coordinate with Supply Chain and Procurement for timely procurement of mechanical spare parts.</li><li>Perform technical evaluations of material and spare-parts quotations for stock and special items.</li><li>Coordinate with OEMs and vendors regarding technical specifications, spare parts, equipment problems, and maintenance requirements.</li></ul>
7. Reliability & Mechanical Maintenance Improvement
<ul><li>Participate in the development and improvement of preventive and predictive mechanical maintenance programs.</li><li>Ensure implementation of Inspection and Reliability recommendations to improve mechanical equipment integrity and reliability.</li><li>Participate in Root Cause Analysis as a member of the Reliability/RCA team.</li><li>Participate in failure analysis reviews and maintenance strategy development for bad-actor mechanical assets.</li><li>Participate in troubleshooting with Mechanical Maintenance and Reliability teams to resolve recurring equipment reliability problems.</li><li>Analyze mechanical equipment failure history and recommend corrective and preventive actions.</li><li>Support development of maintenance strategies based on equipment criticality, failure modes, operating conditions, and maintenance history.</li></ul>
8. Vendor & OEM Coordination
<ul><li>Participate in vendor selection processes, including technical evaluations, site visits, vendor meetings, and technology reviews.</li><li>Coordinate with OEMs and vendors for resolving specific mechanical equipment problems.</li><li>Review OEM recommendations and assess their applicability to plant mechanical maintenance requirements.</li><li>Evaluate new mechanical maintenance technologies, tools, equipment, and techniques for potential implementation.</li><li>Coordinate vendor technical support during major mechanical maintenance, shutdown, and turnaround activities.</li></ul>
9. HSE, Quality & Compliance
<ul><li>Ensure Quality, Safety, Health, and Environmental procedures are complied with by employees, contractors, subcontractors, and vendors.</li><li>Ensure mechanical contractors comply with CLIENT HSE procedures, Permit-to-Work requirements, Method Statements, JSAs, Risk Assessments, and site safety requirements.</li><li>Prepare Method Statements and Job Safety Analysis for critical mechanical maintenance activities.</li><li>Participate in incident investigations and Root Cause Analysis and recommend corrective actions.</li><li>Conduct audits of mechanical work orders, maintenance activities, contractor documentation, and workshop repairs.</li><li>Ensure mechanical maintenance documentation is properly completed, controlled, updated, and maintained in accordance with quality standards.</li><li>Identify unsafe conditions or non-compliant contractor activities and ensure immediate corrective actions are taken.</li></ul>
10. Reporting & Team Leadership
<ul><li>Supervise the activities of assigned Senior Planners and planning personnel.</li><li>Prepare daily, weekly, monthly, annual, shutdown, turnaround, contractor performance, and management reports.</li><li>Monitor and report contractor performance, manpower utilization, productivity, schedule compliance, quality, HSE, and cost performance.</li><li>Prepare management reports highlighting progress, delays, risks, resource requirements, contractor issues, and recovery actions.</li><li>Conduct frequent site visits to verify actual work progress and contractor performance.</li><li>Coordinate with other disciplines to complete mechanical maintenance jobs within schedule and budget without compromising safety.</li><li>Keep abreast of developments in mechanical maintenance planning, contract management, reliability, technology, and industry best practices.</li><li>Perform other similar and related duties as assigned by management.</li></ul>
MINIMUM REQUIREMENTS FOR THE JOB
<ul><li>Bachelor's Degree in Mechanical Engineering and/or recognized certification as a Planning Engineer or equivalent experience.</li><li>Minimum <strong>10 years of relevant industry experience</strong> in maintenance planning within the <strong>Oil & Gas industry</strong>, preferably in mechanical maintenance.</li><li>Proven experience in <strong>Mechanical Maintenance Contract Management and Contractor Management</strong>.</li><li>Strong <strong>site-based mechanical maintenance experience</strong>, including contractor supervision, field execution, shutdowns, turnarounds, and major maintenance activities.</li><li>Proven experience in preparing mechanical maintenance contract <strong>SOWs, technical specifications, BOQs/MTOs, cost estimates, tender documents, and technical bid evaluations</strong>.</li><li>Experience in contractor mobilization, manpower planning, productivity monitoring, progress measurement, KPI/SLA monitoring, variation assessment, and contract closeout.</li><li>Strong experience with mechanical maintenance of rotating and static equipment, piping, valves, pumps, compressors, heat exchangers, tanks, pressure equipment, and associated mechanical systems.</li><li>Strong knowledge of maintenance planning, scheduling, work-pack preparation, resource loading, critical-path analysis, shutdown, and turnaround planning.</li><li>Good knowledge of contractor performance management, tendering, procurement processes, and contract administration interfaces.</li><li>Proven ability to work directly with mechanical contractors and subcontractors in operating Oil & Gas facilities.</li><li>Good knowledge of HSE requirements, Permit-to-Work systems, Method Statements, JSA, Risk Assessments, and field execution practices.</li><li>Good understanding of mechanical equipment reliability, preventive maintenance, critical spares, RCA, failure analysis, and maintenance strategies.</li><li>Good written and oral communication skills. Arabic language skills are an advantage.</li><li>Proven interpersonal, leadership, coordination, negotiation, and relationship-management skills.</li><li>Ability to work effectively in both <strong>office-based planning and site-based mechanical maintenance execution environments</strong>.</li><li>Fully versed with maintenance planning principles and techniques.</li><li>Excellent computer skills, including MS Office and relevant SAP, CMMS/ERP, planning, scheduling, and reporting systems.</li></ul>
KEY COMPETENCIES
<ul><li>Mechanical Maintenance Planning & Scheduling</li><li>Mechanical Maintenance Contract Management</li><li>Contractor & Subcontractor Management</li><li>Site-Based Mechanical Maintenance Execution</li><li>Shutdown & Turnaround Planning</li><li>Contractor Mobilization & Supervision</li><li>Rotating & Static Equipment Maintenance</li><li>Pumps, Compressors, Valves & Heat Exchangers</li><li>Piping & Mechanical Equipment Maintenance</li><li>Tendering & Technical Bid Evaluation</li><li>SOW & Technical Specification Preparation</li><li>BOQ/MTO & Cost Estimation</li><li>Contractor KPI/SLA Management</li><li>Progress Measurement & Schedule Control</li><li>Variation & Additional Work Assessment</li><li>Manpower & Resource Planning</li><li>HSE & Quality Compliance</li><li>Preventive & Predictive Maintenance</li><li>Reliability & RCA</li><li>Critical Mechanical Spares Planning</li><li>Vendor & OEM Coordination</li><li>Shutdown/Turnaround Execution</li><li>Cross-Functional Team Leadership</li></ul>
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???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary <br><br>We are seeking an experienced Technical Project Manager (Cybersecurity) to lead and deliver enterprise cybersecurity initiatives across multiple business, IT and OT technology domains. The successful candidate will be responsible for managing complex cybersecurity project, coordinating cross-functional teams, aligning cybersecurity project requirements, and ensuring the successful implementation of cybersecurity solutions, processes in compliance with project requirements.<br><br>This role requires a strong blend of project management expertise, cybersecurity knowledge, technical acumen, stakeholder management, and leadership skills to drive project delivery.<br><br>Key Responsibilities<br><br>• Project Management<br><br>• Lead end-to-end delivery of cybersecurity projects from initiation through closure including test and commissioning.<br><br>• Manage multiple cybersecurity solutions for delivery in alignment with project requirements.<br><br>• Track project milestones, dependencies, risks, and issues, providing regular status reporting to the program management team.<br><br>• Ensure the project is delivered on time, within scope, budget, and quality expectations.<br><br>• Cybersecurity Leadership<br><br>• Drive implementation of cybersecurity solutions, including:<br><br>• Security Incident and Event Management (SIEM) Solution<br><br>• Privilege Access Management (PAM) Solution<br><br>• Endpoint Security (XDR) solution<br><br>• Web Security Gateway (Proxy)<br><br>• Email Security Gateway (SEG)<br><br>• OT/IoT Intrusion Detection System<br><br>• Network Access Control (NAC) Solution (OT, IoT and IT Compatible)<br><br>• Network Detection and Response (NDR) Solution<br><br>• Centralized Network Monitoring Solution<br><br>• IT and OT Patch Management Solution<br><br>• Deception Technology<br><br>• Vulnerability Management Solution<br><br>• Security Orchestration, Automation & Response (SOAR) Platform and Threat Intelligence<br><br>• Sandboxing Solution<br><br>• Secure Configuration Management & File Integrity Monitoring<br><br>• Ticketing and Asset Management Solution<br><br>• Single Unified Platform for Integrated Visualization, Analytics and Orchestration (Dashboard, workflow) Solution<br><br>• Bi‐Annual Security Assessment (Grey box & Black Box Testing)<br><br>• Collaborate with security architects and engineers to ensure technical requirements are properly addressed and executed.<br><br>• Stakeholder Management<br><br>• Act as the primary liaison between internal teams, subcontractors/vendors, and end customers.<br><br>• Translate technical cybersecurity concepts into business-friendly language for senior management.<br><br>• Risk, Compliance & Governance<br><br>• Identify, assess, and manage project-related cybersecurity risks.<br><br>• Ensure cybersecurity solutions are align with regulatory and compliance requirements<br><br>• Support audit activities and remediation programs.<br><br>• Vendor & Resource Management<br><br>• Manage third-party security vendors, consultants, and implementation partners.<br><br>• Monitor vendor performance, contract deliverables, and project outcomes.<br><br>• Coordinate internal and external project resources effectively.<br><br></span><br><span>RequirementsRequired Qualifications<br><br>• Education<br><br>• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or related field.<br><br>• Master's degree (Good to have).<br><br>• Certification<br><br>• PMP (Project Management Professional)<br><br>• CISSP (Certified Information Systems Security Professional)<br><br>Experience<br><br>• 10+ years of experience in the field of cybersecurity.<br><br>• 5+ years of experience in project management for cybersecurity projects.<br><br>• Experience managing budgets, timelines, and cross-functional teams in large scale cybersecurity projects.<br><br>Technical Knowledge<br><br>• Strong understanding of:<br><br>• Cybersecurity frameworks and standards such as NCSA, QCF 2022 and IEC 62443<br><br>• Network security architectures<br><br>• Cloud platforms (Azure, Google Cloud)<br><br>• Security operations and incident response<br><br>• Identity and Access Management solutions<br><br>• Vulnerability management platforms<br><br>• Threat detection and monitoring technologies<br><br>• Security compliance and regulatory requirements<br><br>Project Management Expertise<br><br>• Expert knowledge of Agile, Scrum, Waterfall, and Hybrid methodologies.<br><br></span><br> </div>
Additional Information<br><br>Job Number 26100034<br><br>Job Category Housekeeping & Laundry<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br><br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Бренд St. Regis Hotels & Resorts сочетает классическую роскошь с авангардным духом и предлагает уникальное качество обслуживания для гостей более чем 50 отелей и курортов класса люкс, расположенных в самых популярных уголках мира. Наш бренд, история которого началась на заре 20-го века с открытия Джоном Джейкобом Астором IV отеля St. Regis в Нью-Йорке, по-прежнему стремится предоставлять на самом высоком уровне уникальные услуги, предвосхищающие пожелания гостей. За выполнение этой задачи у нас отвечает коллектив опытных сотрудников, которые проявляют в работе классический продуманный подход и понимание проблем на современном уровне. Также к услугам гостей наша фирменная служба дворецких. Предлагаем вам ознакомиться с открытыми вакансиями в St. Regis. Выбрав работу в St. Regis, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.
Additional Information<br><br>Job Number 26100034<br><br>Job Category Housekeeping & Laundry<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br><br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.