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About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>Job Purpose:<br><br>The Housekeeping Public Area Supervisor is responsible for overseeing and coordinating the daily cleaning, maintenance, and presentation of all public areas within the hotel to ensure the highest standards of cleanliness, hygiene, safety, and guest satisfaction. This role involves supervising the public area housekeeping team, monitoring cleaning schedules, and ensuring all guest-facing and back-of-house public spaces are maintained in excellent condition at all times.<br><br>Responsibilities:<br><br>Supervise and schedule Public Area Attendants to ensure all assigned areas are cleaned and maintained according to hotel standards. Conduct regular inspections of lobbies, corridors, restaurants, meeting rooms, restrooms, elevators, recreational facilities, and other public areas to ensure cleanliness and presentation standards are met. Monitor and maintain cleanliness of back-of-house areas, employee facilities, and service corridors. Train new team members and provide ongoing coaching, guidance, and performance feedback to ensure operational excellence. Develop and implement cleaning schedules, procedures, and checklists to maximize efficiency and maintain consistent standards. Ensure all public areas are properly stocked with necessary supplies and amenities. Coordinate deep-cleaning projects and special cleaning tasks with the housekeeping team. Monitor inventory levels of cleaning supplies, chemicals, equipment, and linen used in public areas, and submit requisitions as required. Ensure proper use, handling, and storage of cleaning chemicals and equipment in accordance with safety guidelines. Respond promptly and professionally to guest requests, complaints, and maintenance concerns related to public areas. Collaborate closely with Engineering, Front Office, Food & Beverage, and other departments to ensure a seamless guest experience. Monitor staff productivity, attendance, grooming standards, and adherence to hotel policies and procedures. Ensure compliance with health, safety, sanitation, and environmental regulations. Assist in managing labor costs, supply expenses, and departmental budgets while maintaining service quality. Prepare reports and maintain accurate records related to inspections, inventories, incidents, and staff performance. <br><br>Qualifications & Competencies:<br><br>Preferably Female Candidate Certification or additional education in hospitality management is an advantage. Minimum of 2–3 years of experience in housekeeping operations, with at least 1–2 years in a supervisory role within a hotel or hospitality environment. Strong leadership skills with the ability to supervise, motivate, and develop a diverse team. Excellent knowledge of housekeeping procedures, public area cleaning standards, and cleaning equipment. Strong attention to detail and commitment to maintaining luxury hospitality standards. Effective organizational and time-management skills with the ability to prioritize multiple tasks. Good problem-solving and decision-making abilities in a fast-paced environment. Strong communication and interpersonal skills. Ability to work collaboratively with multiple departments and stakeholders. Knowledge of health, safety, sanitation, and chemical handling procedures. Flexibility to work varied shifts, including evenings, weekends, public holidays, and special events. Proficiency in basic computer applications and hotel management systems is an advantage. <br><br>What’s In It for you?<br><br>Tax-free annual salary of QAR 33,000 - 35,000Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programs The opportunity to work in one of Doha’s most iconic luxury destinations<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Apply today and join us!<br><br>Ready to lead something extraordinary? Apply today and join us as Housekeeping Public Area Supervisor.<br><br>#Housekeeping Public Area Supervisor #The Ned Doha #Doha Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Guest Experience Supervisor - QHR <p><strong>Responsibilities</strong></p><br> <ul><li>Supervise the daily Front Desk operations</li><li>Assist in the smooth and efficient running of the Front Desk</li><li>Review the daily arrival and the departure lists</li><li>Responsible for the room assignment according to the guest requirements</li><li>Update room situations periodically</li><li>Lead the team to attend all guest's inquiries, complaints, and requests in a professional and timely manner</li><li>Ensure that the area is managed well by the respective team and deliver the brand promise</li><li>Ensure that all Front Desk associates are familiar with the hotel's products and services, current promotions, policies, and other important information</li><li>Work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests</li><li>Carry out any other reasonable duties and responsibilities as assigned</li></ul> <p><strong>Requirements</strong></p><br> <ul><li>Higher Diploma or above in Hotel Management or related discipline</li><li>Minimum 2 years' experience in similar capacity in luxury hotels</li><li>Courteous, service-oriented with pleasant personality</li><li>Strong communications and interpersonal skills</li><li>Proficiency in spoken and written English</li></ul> <br> <br> </div>

<p>ABH Real Estate is a leading, award-winning firm recognized as one of the "Top 100 Real Estate Brokers and Developers of the World 2023" by Luxury Lifestyle Awards.&nbsp;</p><p>We pride ourselves on integrity, innovation, and excellence in the luxury property sector.&nbsp;</p><p>We are currently expanding our team in Doha and seeking a passionate, driven professional to join our journey.</p><p>The Role As a Real Estate professional, you will act as the bridge between property owners and clients, facilitating seamless rental and sales transactions in Doha’s most prestigious areas.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><p>Client Advisory: Analyze client needs, budgets, and preferences to provide tailored property recommendations.</p><p>Property Showings: Conduct high-impact viewings that highlight the unique benefits of our luxury portfolio.</p><p>Negotiation &amp; Closing: Facilitate lease and sales agreements, ensuring favorable terms for all parties.</p><p>Documentation: Manage all paperwork with strict adherence to legal and company requirements.</p><p>Relationship Building: Foster and maintain strong, professional connections with landlords, tenants, and sellers.</p><p>&nbsp;</p><p><strong>What We Look For</strong></p><p>Proven experience as a Real Estate Agent or Salesperson in Qatar.</p><p>Strong negotiation, communication, and interpersonal skills.</p><p>A professional, trustworthy demeanor.</p><p>Preferred: Experience with CRM software and multilingual abilities.</p><p>Requirement: Local hiring only.</p><p><strong>Why Join Us?</strong></p><p>High-earning competitive commission structure.</p><p>Access to industry-leading technology and CRM tools.</p><p>Supportive team environment with clear professional growth opportunities.</p><p>Full-time, flexible working hours.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and detail-oriented Senior Fire Safety Manager to join our organization in Doha, Qatar. In this pivotal role, you will oversee all fire safety operations, ensure regulatory compliance, and lead initiatives to maintain the highest safety standards across our facilities. The ideal candidate will demonstrate exceptional leadership capabilities, comprehensive knowledge of fire safety systems, and a commitment to creating a secure work environment for all employees and visitors.</p><br><ul><li>Develop, implement, and maintain comprehensive fire safety programs and protocols aligned with Qatar's fire safety regulations and international standards</li><li>Lead fire and life safety compliance across design coordination, construction, inspections, testing and commissioning.</li><li>Ensure compliance with QCD, NFPA, project specifications and airport fire safety requirements.</li><li>Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions.</li><li>Oversee the design, installation, and maintenance of fire suppression systems, alarm systems, and emergency evacuation equipment</li><li>Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions.</li><li>Coordinate fire safety interfaces with architectural, MEP, special systems, operations and authority stakeholders.</li><li>Support inspections, testing, commissioning, approvals and closeout of fire and life safety systems.</li><li>Lead emergency response planning and coordinate fire drills to ensure organizational readiness</li><li>Investigate fire incidents and near-miss events, documenting findings and implementing preventive measures</li><li>Manage and mentor fire safety personnel, providing training and performance guidance</li><li>Prepare and present fire safety reports to senior management and regulatory authorities</li><li>Ensure compliance with local fire codes, building regulations, and occupational health and safety standards</li><li>Collaborate with external stakeholders, including fire departments and safety consultants, to enhance safety protocols</li><li>Stay current with evolving fire safety regulations and industry best practices in the region</li></ul><br>Qualifications<br><ul><li>Minimum 12 years of professional experience in fire safety management or related safety disciplines</li><li>Proven expertise in fire safety systems, including suppression, detection, and alarm systems</li><li>Strong knowledge of fire safety regulations, building codes, and occupational health and safety standards applicable to Qatar and the Middle East</li><li>Demonstrated experience conducting fire risk assessments, hazard analyses, and safety audits</li><li>Proficiency in emergency response planning and incident investigation methodologies</li><li>Excellent leadership and team management skills with the ability to motivate and develop staff</li><li>Advanced proficiency in fire safety documentation, reporting, and data analysis</li><li>Strong analytical and problem-solving capabilities with meticulous attention to detail</li><li>Excellent communication and interpersonal skills in English</li><li>Project management experience with the ability to manage multiple initiatives simultaneously</li><li>Professional fire safety certifications (such as Certified Fire Protection Specialist or equivalent)</li><li>Experience working in large-scale industrial, commercial, or institutional facilities</li><li>Familiarity with international fire safety standards and best practices</li><li>Proficiency in safety management software and Microsoft Office applications</li><li>Ability to work collaboratively with cross-functional teams and external regulatory agencies</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECustomer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations<br>ROLE SUMMARYTo provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.<br>ROLE PROFILEGreet customers warmly and create a friendly, welcoming environment. Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks. Handle cash, card, and digital transactions accurately using the POS system. Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions. Upsell tickets, combo deals, and retail items to maximize revenue. Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience. Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times. Monitor customer flow and provide assistance to avoid queues or delays. Coordinate with cinema operations and F&B teams to ensure smooth service and guest satisfaction. Maintain accurate records of transactions, refunds, and reports as required. Follow all company policies regarding hygiene, health, safety, and data security. Support colleagues and other departments during peak times, special events, and promotions. Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.<br>REQUIREMENTSMinimum 1 year of experience in F&B or hospitality; cinema or restaurant experience preferred. Strong communication and customer service skills, with a friendly and professional attitude. Ability to work under pressure in a fast-paced, guest-facing environment. Flexible to work shifts, including evenings, weekends, and public holidays. Adherence to hygiene, grooming, and uniform standards at all times.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervision and Leadership: Oversee and lead the bell staff, providing guidance and training as needed. Assign duties and responsibilities to bellmen, porters, and other staff within the department. Guest Services: Ensure excellent customer service by personally assisting guests with luggage, transportation, and other requests. Provide information about the hotel's facilities, services, and local attractions. Luggage Handling: Supervise the handling of guests' luggage, ensuring it is transported safely and efficiently. Train staff on proper luggage handling techniques and customer service etiquette. Transportation Coordination: Coordinate transportation services, such as arranging taxis or handling the hotel's shuttle service. Ensure a smooth and efficient process for loading and unloading luggage from transportation vehicles. Valet Services: Oversee valet parking services if applicable, managing the flow of vehicles and ensuring the safety of guests' vehicles. Communication: Maintain effective communication with other hotel departments, such as front desk, concierge, and housekeeping, to ensure seamless guest experiences. Training and Development: Conduct regular training sessions for bell staff on customer service standards, safety procedures, and other relevant topics. Monitor staff performance and provide feedback for improvement. Problem Resolution: Address guest concerns or issues promptly and professionally, seeking solutions to ensure guest satisfaction. Equipment Maintenance: Ensure that equipment such as luggage carts and transportation vehicles are well-maintained and in good working condition. Safety and Security: Implement and enforce safety and security protocols for luggage handling and transportation services.</p></div></section>

Company Description Assets Group is one of the region’s fastest-growing real estate developers, offering a diverse collection of properties worldwide. The group owns and manages a broad portfolio of iconic and innovative projects across hospitality, residential, retail, healthcare, and commercial sectors in Qatar and internationally. As part of Power International Holding, a Qatar-based Company, Assets Group benefits from strong backing across construction, real estate development, agriculture and food industries, lifestyle, entertainment, and hospitality. Prospective team members join a dynamic organization focused on landmark developments and long-term value creation in global markets.<br>Revised Qualifications Strong background in Collections Management, Credit Control, and Accounts Receivable, with significant experience in shopping malls, retail destinations, mixed-use developments, and large-scale real estate portfolios. Proven experience managing collections related to tenant receivables, lease agreements, rental income, service charges, and retail leasing portfolios. Minimum 10-15 years of experience, with at least 5 years in a senior managerial role overseeing collections within mall, retail, or commercial real estate environments. Demonstrated success in managing relationships with retail tenants, anchor tenants, F&B operators, entertainment operators, and corporate clients. Strong understanding of retail leasing, property management operations, tenant billing, and revenue recovery processes. Experience developing and implementing collection strategies that improve cash flow, reduce aged receivables, and minimize bad debt exposure. Proficiency in ERP systems, financial reporting, collections analytics, and advanced Excel. Excellent negotiation, dispute resolution, and stakeholder management skills. Solid knowledge of legal and regulatory requirements related to collections, contracts, and tenancy agreements within the GCC. Bachelor's degree in finance, Accounting, Business Administration, or a related field. Professional certifications in Credit or Finance are an advantage. Experience with major shopping mall operators, retail asset owners, property developers, or mixed-use destinations is highly preferred.<br>Preferred Experience07+ years of experience in Collections, Accounts Receivable, Credit Control, or Revenue Management. Prior experience supporting large-scale commercial assets, retail destinations, shopping centres, mixed-use developments, or diversified real estate portfolios. Experience managing significant receivable portfolios with multiple tenant and corporate customer relationships. GCC experience, preferably within Qatar, UAE, or Saudi Arabia.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Support the PMTs by administering document interfaces with onshore/offshore contractors and RLIC entities across all project phases. Implement data-flow workflows to optimize documentation exchange and improve project outcomes. Ensure consistent implementation of the Project Interface Management Plan. Administer, update, and maintain comprehensive onshore and offshore Interface Agreements (IAs), ensuring all documentation adheres to project control best practices. Provide document control oversight for onshore interface activities between the PMT and external RLIC companies, operators, and end-users. Maintain interface data logs to monitor documentation exchange and evaluate process effectiveness. Coordinate with the Offshore Project Interface team to transmit requested deliverables to third parties and government bodies on schedule. Manage the tracking and expediting system to secure and log formal project interface approvals, acceptances, and agreements. Administer the document transmittal process for offshore and onshore contractors / subcontractors during activities. Enforce strict communication and transmittal protocols to ensure accurate, timely, and consistent interface data exchange with external organizations. Maintain and verify the accuracy of the master interface register and individual interface agreements. Apply quality control measures to contractor data submissions and support audits of contractors' Interface Document Management Systems to ensure compliance with project standards. Execute the document closure process for all onshore-related IAs upon EPCI completion, ensuring that final, as-built drawings and documents are correctly formatted and issued to third parties. Utilize tracking logs to expedite outstanding IA closures. Perform rigorous quality assurance checks to ensure contractor-managed onshore IAs are fully closed. Verify that contractors' final technical documentation accurately incorporates all data, revisions, and inputs received from agreed IAs. Maintain interface management databases to identify documentation bottlenecks and risks. Prepare data-driven status reports for senior management and manage the interface lessons learned registry to capture insights for future project phases.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in sciences or engineering. 8 years of interface management experience in oil and gas projects. Experience with Oil &amp; Gas companies, Contractors, or Service Companies. Experience working in large scale operating organizations in Operations, Engineering, Projects, Subsurface, etc. Experience in developing Interface Management Plans, developing interface management processes, and creating project interface registers and interface reporting systems. Experienced with interface coordination and support activities and documentation. A good proficiency in written and spoken English. Proficiency in interface management software. Exceptional organizational and multitasking skills to manage multiple interface activities simultaneously. Computer literacy involving the regular use of professional office applications to prepare status of interface and agreement decisions from 3rd parties, stakeholders and shareholders alike.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Your Role:</strong> </p> <ul> <li>Ensures that all guest information is handled according to Rosewood Standards.</li> <li>Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival.</li> <li>Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest s arrival as to ensure that all requests are followed through.</li> <li>Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera.</li> <li>Contacts guests v a telephone, e-mail, Glowing or in person within the same day as the query being received.</li> <li>Ensures that special requests and alerts or traces to respective department are being addressed.</li> <li>Maintains complete knowledge of the Hotel &amp; its services (F&amp;B promotions / Rooms / Special Guest programs and Spa facilities, etc.).</li> <li>Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background.</li> <li>Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way.</li> <li>Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc)</li> <li>Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up.</li> <li>Submits summary Trust You glitches reported generated through Knowcross before 3rd of the month for the previous month.</li> <li>Pre research guests profiles, status and required information in order to personalize their stay.</li> <li>Assemble TOP VIPs guest s profiles (Show me you Know me) and distribute across the hotel prior to arrival.</li> <li>Monitors guests birthdays and sends birthday online cards.</li> <li>Prepares the necessary information, reports and monitors their activities throughout the day.</li> <li>Ensures that guest s preference and relevant information are updated in Opera.</li> <li>Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner.</li> <li>Follow any special guest room decorations and make sure they are properly done.</li> <li>Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups.</li> <li>Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests.</li> <li>Understand and be able to perform all duties of the Managers on Duty.</li> <li>Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high.</li> <li>Promote &amp; encourage creativity in efforts to deliver memorable guest journeys.</li> <li>Ensure the Rota is done correctly and in a timely manner.</li> <li>Actively lobby host and act as a role model for the team on Duty.</li> <li>Have a thorough knowledge of the Front Office systems, such as Opera, Knowcross and Vingcard.</li> <li>At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner.</li> <li>Assist with managing the performance of the Guest Relations, Service Center team to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations.</li> <li>Communicate all new policies and procedures to all associates. Ensure all departmental SOPs are updated and followed up correctly by the team.</li> <li>Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relations team, up-date procedures and implement them.</li> <li>Handle any guests problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Managers on Duty.</li> <li>Monitor associate s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image.</li> <li>Always use the correct standard and etiquette when answering the telephone and emails.</li> <li>Work together with the Director of Front of House with regards to SAG s and any special procedures which may be necessary for their arrival and departure.</li> <li>Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation.</li> <li>Have a complete knowledge of all the guest rooms.</li> <li>Attend daily operational morning meetings.</li> <li>Participate in all hotel and departmental initiatives.</li> <li>Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.</li> <li>Be responsive to associates needs and problems; be firm, fair, and consistent in dealing with challenges.</li> <li>Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to.</li> <li>Constantly keep the Director of Front of House updated on the performance of the Guest Relations team.</li> <li>Spot check, Supervisors, Guest relations associates, Service Center Associates to ensure the Rosewood brand standards are being adhered to.</li> <li>Strive to achieve upselling goals by leading by example and motivating the team.</li> <li>Promote the hotels facilities effectively.</li> <li>Take an active role in the preparation of associate performance reviews/appraisals with the Director of Front of House.</li> <li>Understand the structure and standards to ensure a smooth operation between Guest Relations, Front office, Finance and Housekeeping.</li> <li>Take an active role in daily handovers contributing and communicating relevant issues.</li> <li>Respond to all guest requests in a prompt and courteous manner.</li> <li>Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner.</li> <li>Attending training sessions both internal and external.</li> <li>Take an active role in recruitment for the Guest Relations team.</li> <li>Report all disciplinary and grievance matters immediately to Assistant/Director Front of House.</li> <li>Monitor that all LQA, Forbes and Rosewood standards are met.</li> </ul></div></section>

???? Welcome to Your Next Adventure!<br><br>We are looking for a People Technology & Analytics Manager to build and scale the technology, data, and analytics foundations of People & Culture across Snoonu Group.<br><br>As Snoonu continues to scale across markets, the complexity of our workforce, systems, and talent decisions is increasing. This role will ensure that our P&C technology ecosystem can support that growth while building the foundations for stronger, data-informed workforce and talent decisions.<br><br>This is not a dashboard-building role.<br><br>The role sits at the intersection of People, Technology, Data, Finance, and Business Strategy. You will work closely with P&C leadership, Business Intelligence, Finance, Technology teams, and business leaders to establish the systems, data architecture, governance, processes, and analytical frameworks required to turn workforce data into meaningful talent intelligence.<br><br>You will report directly to the Chief People & Purpose Officer and operate across Snoonu Group.<br><br>???? What You’ll Get Your Hands On<br><br>People Technology & Systems<br><br>Own the functional roadmap for Snoonu's People technology ecosystem, ensuring our systems remain scalable as the organization grows across businesses and markets. Lead the ongoing maintenance, optimization, configuration, and evolution of our core HR platforms and related P&C technology. Identify opportunities to automate and simplify P&C processes, reducing manual work and improving employee and manager experience. Partner with Technology and relevant vendors on integrations, system architecture, implementation, upgrades, and troubleshooting. Establish clear standards for system ownership, access, data quality, governance, and documentation. Assess emerging People Technology solutions and make recommendations based on business needs, scalability, integration requirements, and ROI. Ensure new countries, entities, organizational structures, and P&C processes can be incorporated into our technology ecosystem effectively.<br><br>People Analytics & Talent Intelligence<br><br>Build Snoonu's People Analytics foundation and roadmap, moving the organization from reporting workforce data toward generating actionable talent intelligence. Establish consistent workforce definitions, data structures, governance, and analytical methodologies across P&C. Partner with P&C leaders to identify the questions we need our people data to answer, rather than simply producing reports. Develop analytical frameworks around areas such as workforce composition, organizational health, hiring, retention, attrition, performance, critical talent, productivity, span of control, workforce cost, and succession. Connect people data with relevant financial, operational, and business data to help leadership understand the relationship between talent decisions and business outcomes. Translate complex workforce data into clear insights, implications, and recommendations for P&C and business leadership. Build the foundations for predictive and forward-looking workforce analytics over time.<br><br>Workforce Planning & Decision Support<br><br>Partner with P&C, Finance, Strategy, and business leaders to strengthen workforce planning and headcount governance. Develop frameworks that improve our ability to understand current workforce capacity, future capability requirements, organizational gaps, and workforce investment. Support annual and long-range workforce planning with reliable data, assumptions, and scenario modelling. Provide analytical support for organizational design, restructuring, expansion, M&A, talent investments, and other strategic workforce decisions. Help establish a consistent single source of truth for workforce information across P&C and Finance.<br><br>Cross-Functional Partnership<br><br>Act as the bridge between P&C and technical/data teams, translating People requirements into scalable technology and analytics solutions. Work closely with Business Intelligence to define data requirements, architecture, models, and visualization needs while maintaining P&C ownership of the business questions and talent interpretation. Partner with Finance to improve alignment between workforce data, headcount planning, payroll costs, and workforce budgets. Work directly with P&C functional leaders and Business Partners to understand their priorities and build solutions that enable better decision-making. Build data literacy within P&C so that leaders increasingly use evidence and insights in their decisions.<br><br>????‍♂️ The Magic You Bring<br><br>7+ years of experience across People Analytics, HR Technology, HRIS, workforce analytics, or related areas, ideally with meaningful exposure to both technology and analytics. Experience owning or significantly contributing to the implementation, optimization, or scaling of HR technology platforms. Strong understanding of People data models, HR metrics, data governance, and workforce analytics. Ability to translate ambiguous business and talent questions into structured analytical problems. Experience working cross-functionally with teams such as BI/Data, Finance, Technology, Strategy, and HR/P&C. Strong analytical thinking with the ability to move beyond reporting into diagnosis, interpretation, and recommendation. Understanding of workforce planning, organizational metrics, talent acquisition, performance, retention, and other core People domains. Experience operating in a high-growth, multi-market organization is strongly preferred. Strong stakeholder management and communication skills, including the ability to communicate technical or analytical concepts to non-technical leaders. Comfortable building foundations in an environment where not everything is already structured.<br><br>✨ Bonus Points If You Have<br><br>Experience with SQL, BI tools, HRIS integrations/APIs, data modelling, automation, or statistical analysis is valuable. However, we are not looking for the strongest individual dashboard developer or data engineer. We are looking for someone who understands enough technology and analytics to design the ecosystem, ask the right questions, establish the right structures, and bring the right stakeholders together to solve them.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary The Sales Executive is responsible for driving room, banquet, and catering revenue across multiple market segments (Corporate, Leisure, and Groups/MICE). This role focuses on active business prospecting, managing a portfolio of local accounts, conducting site inspections, and converting incoming leads into confirmed bookings. It bridges the gap between administrative support and high-level account management. Key Responsibilities Multi-Segment Sales: Proactively sell hotel rooms, meeting spaces, and food &amp; beverage packages to corporate clients, local businesses, leisure travel agencies, and event planners. Lead Generation &amp; Prospecting: Identify and convert new business opportunities through cold calling, telemarketing, local networking events, and competitor property research. Site Inspections: Conduct professional and engaging hotel tours for prospective clients, showcase meeting spaces, guest rooms, and outlets to close deals. Account Management: Maintain relationships with a designated portfolio of accounts, ensuring regular contact and high levels of client satisfaction to secure repeat business. Proposal &amp; Contract Creation: Prepare accurate RFP (Request for Proposal) responses, cross-segment contracts, and pro-forma invoices in line with the hotel's pricing strategies. Inter-Departmental Liaison: Coordinate closely with the Revenue, Reservations, Front Office, and Banquets/Catering teams to ensure smooth execution of group arrivals and events. Database &amp; Reporting: Keep the hotel's CRM system (e.g., Opera, Delphi, Salesforce) updated with precise client information, activity logs, and monthly production reports.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills &amp; Qualifications Experience in Qatar Market is a must Experience: 1 3 years of experience in hotel front office, reservations, or sales coordination. Experience across multiple hotel segments is highly valued. Technical Proficiency: Comfortable using Property Management Systems (PMS) like Opera and CRM sales tools. Strong skills in Microsoft Office (Excel, Word, PowerPoint). Communication: Highly articulate with strong negotiation, presentation, and relationship-building skills. Adaptability: Ability to pivot smoothly between different client types from a corporate travel manager to a wedding planner or a tour operator. Drive: Self-motivated, target-driven, and capable of working under pressure to meet monthly room-night and revenue goals.</p><p></p></section>

Job Role: Service Delivery Specialist<br><br>Experience: 8-10 years<br><br>Location: Qatar (Onsite)<br><br>Duration: 1 year<br><br>Key Responsibilities<br><br>Service Delivery Management: <br><br>Lead and manage the delivery of IT support services to business users. Ensure service quality, user satisfaction, and operational efficiency. Develop and implement service improvement initiatives.<br><br>SLA Management & Compliance<br><br>Monitor and report on SLA and KPI performance. Ensure incidents, service requests, and problems are managed within agreed service levels. Identify trends and implement corrective actions to improve service performance.<br><br>Service Desk Management<br><br>Supervise daily service desk operations. Ensure efficient ticket handling, prioritization, escalation, and resolution processes. Improve service desk workflows and customer experience. Analyze support metrics and recommend service enhancements.<br><br>Problem Management & Operational Excellence <br><br>Lead root cause analysis activities for recurring incidents. Implement preventive measures to reduce service disruptions. Drive continual service improvement initiatives across the department. Coordinate with technical teams and vendors to resolve complex operational issues.<br><br>ITSM & ITIL Governance<br><br>Ensure full adoption and adherence to ITSM processes and ITIL best practices. Develop and maintain operational policies, SOPs, and governance procedures. Contribute to the development of IT service policies, procedures, and operational standards.<br><br>Preferred Qualifications<br><br>Strong Service Delivery Management experience. Deep understanding of ITSM platforms and processes. ITIL Foundation certification (minimum); ITIL Intermediate/Managing Professional preferred. Excellent problem-solving and analytical skills. Strong stakeholder and vendor management capabilities. Experience managing Service Desk and End-User Support operations.<br><br>Core Competencies<br><br>Service Delivery Excellence SLA & KPI Management ITIL & ITSM Expertise Root Cause Analysis Continuous Service Improvement Customer Experience Management Team Leadership Strong Problem-Solving Skills<br><br>Skills: itil,kpi,service improvement,sla,itsm,service delivery

Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?

Job Summary<br><br>We are seeking an experienced Technical Project Manager (Cybersecurity) to lead and deliver enterprise cybersecurity initiatives across multiple business, IT and OT technology domains. The successful candidate will be responsible for managing complex cybersecurity project, coordinating cross-functional teams, aligning cybersecurity project requirements, and ensuring the successful implementation of cybersecurity solutions, processes in compliance with project requirements.<br><br>This role requires a strong blend of project management expertise, cybersecurity knowledge, technical acumen, stakeholder management, and leadership skills to drive project delivery.<br><br>Key Responsibilities<br><br> Project Management Lead end-to-end delivery of cybersecurity projects from initiation through closure including test and commissioning. Manage multiple cybersecurity solutions for delivery in alignment with project requirements. Track project milestones, dependencies, risks, and issues, providing regular status reporting to the program management team. Ensure the project is delivered on time, within scope, budget, and quality expectations. Cybersecurity Leadership Drive implementation of cybersecurity solutions, including: Security Incident and Event Management (SIEM) Solution Privilege Access Management (PAM) Solution Endpoint Security (XDR) solution Web Security Gateway (Proxy) Email Security Gateway (SEG) OT/IoT Intrusion Detection System Network Access Control (NAC) Solution (OT, IoT and IT Compatible) Network Detection and Response (NDR) Solution Centralized Network Monitoring Solution IT and OT Patch Management Solution Deception Technology Vulnerability Management Solution Security Orchestration, Automation & Response (SOAR) Platform and Threat Intelligence Sandboxing Solution Secure Configuration Management & File Integrity Monitoring Ticketing and Asset Management Solution Single Unified Platform for Integrated Visualization, Analytics and Orchestration (Dashboard, workflow) Solution Bi‐Annual Security Assessment (Grey box & Black Box Testing) Collaborate with security architects and engineers to ensure technical requirements are properly addressed and executed. Stakeholder Management Act as the primary liaison between internal teams, subcontractors/vendors, and end customers. Translate technical cybersecurity concepts into business-friendly language for senior management. Risk, Compliance & Governance Identify, assess, and manage project-related cybersecurity risks. Ensure cybersecurity solutions are align with regulatory and compliance requirements Support audit activities and remediation programs. Vendor & Resource Management Manage third-party security vendors, consultants, and implementation partners. Monitor vendor performance, contract deliverables, and project outcomes. Coordinate internal and external project resources effectively.<br><br>Requirements<br><br>Required Qualifications<br><br> Education Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Engineering, or related field. Master’s degree (Good to have). Certification PMP (Project Management Professional) CISSP (Certified Information Systems Security Professional)<br><br>Experience<br><br> 10+ years of experience in the field of cybersecurity. 5+ years of experience in project management for cybersecurity projects. Experience managing budgets, timelines, and cross-functional teams in large scale cybersecurity projects.<br><br>Technical Knowledge<br><br> Strong understanding of: Cybersecurity frameworks and standards such as NCSA, QCF 2022 and IEC 62443 Network security architectures Cloud platforms (Azure, Google Cloud) Security operations and incident response Identity and Access Management solutions Vulnerability management platforms Threat detection and monitoring technologies Security compliance and regulatory requirements<br><br>Project Management Expertise<br><br> Expert knowledge of Agile, Scrum, Waterfall, and Hybrid methodologies.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting into the Dukhan Programme Manager, this role is responsible for: The Procurement Engineer is responsible for all Dukhan procurement activities and deliverables. Working primarily from the Dukhan site, the Procurement Engineer must ensure the Dukhan requirements are met and, through the Dukhan Programme Manager, the role will ensure the relevant stakeholders are informed and up to date on all procurement activities. Ultimately, the role will be responsible for driving the timely execution of onsite procurement requirements whilst working to support the Qatar Branch Office Procurement to develop sourcing solutions and strategies that drive a value-added procurement service. Additionally, the Procurement Engineer must be proactive in engaging Dukhan department managers and team leads to better understand extant and emerging requirements and provide solutions or alternatives when issues occur. Whilst responsible to the Dukhan Programme Manager on a day to day basis, the Procurement Engineer will functionally report to and be accountable to the Qatar Branch Office Procurement Officer. As a result, the role will ensure the Qatar Branch Office Procurement Officer is up to date on all on-going and future activities, lessons learned and provided with any Dukhan issues or concerns that require escalation.</p><p>Core Activity Responsibilities of the Dukhan Procurement Engineer include:</p><ul><li>Development and implementation of a tailored Dukhan Procurement Plan, whilst ensuring adherence to BAE Systems Procurement Functional governance.</li><li>In coordination with the Qatar Branch Office Procurement Officer, engaging BAE System Procurement function to ensure relevant stakeholders remain informed and up to date on technical activities.</li><li>Be the Procurement Focal Point for all on-base FSR s, managing and measuring the day to day contractual performance of the FSR s iaw. their relevant commercial framework.</li><li>Provide monthly management reports on FSR performance to relevant Procurement Functional individuals who hold responsibility for the respective suppliers.</li><li>Provide VFM analysis on FSR performance against their contractual framework, making suggests to the Procurement Function and Qatar Branch Office stakeholders as to routes to additional efficiency/cost savings in future contract negotiations</li><li>Remain proactive in communications with all stakeholders for the identification and on-going management of Dukhan requirements.</li><li>Develop knowledge of local markets and suppliers to better inform the ability to meet requirements.</li><li>Carry out tenders to ensure the most suitable suppliers are utilised whilst implementing cost saving strategies to achieve project cost targets for high value items.</li><li>Collaborate effectively with all requirement owners to ensure appropriate supplier are engaged and end-user requirements fully understood and communicated.</li><li>Regularly inform relevant stakeholders on lead times to manage end-user expectations.</li><li>Engage the Dukhan department managers to ensure mutual understanding and management of the onshore order book, commitment and spend profiles</li><li>Establish robust, trusted relationships with suppliers for current and potential future requirements, across the Qatar program.</li><li>Ensure the Qatar Branch Office Procurement Officer is provided with regular updates on supplier activities and lessons learned for application across the Qatar programme</li><li>Following procurement function guidance and process, raise all relevant documentation related to Dukhan orders and demands.</li><li>Engage Dukhan stakeholders to drive timely complete of purchase order documentation in-line with requirements.</li><li>Prepare and agree the appropriate Procurement artefacts are in place to facilitate successful contract execution with any Qatari Suppliers (e.g. DMF s, Purchase Orders, Payment Plans, CoA s, and Invoice Transaction).</li><li>Work closely with relevant stakeholders within Qatar Branch Office to ensure all Supplier invoices are processed and paid in timely manner e.g. Finance Manager.</li><li>Manage all supplier visits to Dukhan, taking careful consideration of rules and regulations of an active military airbase.</li><li>Implementation of manageable solution for turnkey, repeatable solutions.</li><li>Provide comprehensive documentation, on a monthly basis, to inform all UK, Qatar Branch Office and Dukhan personnel on procurement activities.</li><li>Establish close working relationships with legal and export control functions to ensure all onshore procurement activities are legal and compliant.</li><li>Ensure any new potential Qatari Suppliers are taken through the due diligence process, in full, prior to engagement.</li><li>Be present with suppliers and vendors, at their location, to help mature requirement understanding. E.g., producing and collecting samples for further discussions and subsequently providing feedback.</li><li>The Procurement Engineer will often be suppliers only point of contact with BAE Systems, as a result, the Procurement Engineering is expected to act professionally at all times, demonstrating BAE Systems behaviours whilst representing the organisation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Qualified, or working towards MCIPs Level 5.</li><li>A minimum of two years experience in a Procurement Engineer role or similar.</li><li>Experience working in the Middle East.</li><li>Knowledge of the applicable laws and regulations in both the UK and Qatar.</li><li>Excellent communication skills with the ability to promote change and communicate effectively with a diverse range of stakeholders.</li><li>Strong organizational and motivational skills.</li><li>Able to engage suppliers and vendors from varying cultures with tact and diplomacy.</li><li>Proven capability in resolving complex issues whilst managing end-user expectations.</li><li>Ability to react quickly, and positively to change.</li><li>Competent in the use of IT, spreadsheets, word processing and database management.</li><li>Must be able to coordinate multiple priorities in a dynamic operating environment, working with a high degree of autonomy.</li><li>Fluent in English (minimum IELTS 7.0/CEFR C1 for non-native English speakers).</li><li>Valid Qatar driving license.</li><li>DESIRABLE: Experience working with a Military customer or in a Military environment.</li><li>Ability to speak languages common in Qatar i.e., Hindi, Tagalog, Nepali or Arabic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're Hiring Core Banking Transformation Program (Banking &amp; Financial Services) On-site, Qatar | 12-Month ContractWe're looking for experienced professionals to join a major core banking (Temenos/T24) modernization program for a client in the financial services space</p><p>1. Program PMO Lead (Temenos/T24 experience)</p><ul><li>Set up and run the PMO for a large-scale core banking (T24) modernization program</li><li>Own program governance, planning, reporting, and executive/steering committee updates</li><li>Manage risks, dependencies, and coordination across vendors, System Integrator, and Temenos</li><li>Drive project scope, schedule, cost, and resource management end-to-end</li></ul><p>2. Data Workstream Project Manager (Temenos/T24 experience)</p><ul><li>Lead all data migration, cleansing, reconciliation, and cutover activities for a T24 core banking migration</li><li>Define data migration strategy, source-to-target mappings, and governance standards</li><li>Oversee ETL pipelines, mock migration runs, and downstream system synchronization</li><li>Own cutover runbooks, sign-offs, and rollback planning across Business, Risk, and IT stakeholders</li></ul><p>3. IT Workstream Project Manager (Temenos/T24 experience)</p><ul><li>Lead technical delivery for a core banking (T24) modernization program infrastructure, integrations, and environments</li><li>Manage vendors/System Integrators for architecture, middleware, and API delivery</li><li>Oversee release management, performance/DR testing, and environment governance</li><li>Own technical cutover planning and go-live command center leadership</li></ul></div></section>