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Job Title – Transmission L1 Engineer / Transmission NOC Engineer Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Network Monitoring & Surveillance Monitor transmission network alarms through NMS/EMS tools on a 24x7 basis Identify network events, faults, service-impacting alarms, and performance degradation alerts Perform first-level alarm correlation and prioritization based on service impact Track node/link down events, path failures, LOS, LOF, interface flaps, power alarms, and transmission degradation alarms2. Incident Handling & Ticket Management Raise incidents/tickets for all network alarms and customer-impacting events Categorize incidents based on severity, region, service, and technology Maintain proper updates in ticketing tools with time-stamped actions Ensure all incidents are acknowledged and assigned within defined SLA timelines3. Initial Troubleshooting Perform basic troubleshooting using SOPs, troubleshooting guides, and knowledge base Validate alarm persistence, flap behavior, repeat incidents, and service dependency Perform preliminary checks such as: Alarm acknowledgment Link/path status validation Interface and bandwidth checks Power/environment checks (where tool visibility exists) Reachability checks through monitoring systems4. Escalation Management Escalate unresolved or critical alarms to L2 / Shift Lead within defined TATCoordinate with field teams, fiber teams, power teams, and OEM/vendor teams as per escalation matrix Follow escalation hierarchy for P1/P2 incidents without delay Inform customer support/service desk for affected services where required5. Communication & Coordination Provide timely updates to all stakeholders during incidents Maintain bridge call support for major outages if required Coordinate with internal teams for restoration activities Share handover notes clearly during shift change6. SLA & Process Compliance Ensure incidents are handled as per agreed SOP, SLA, and operational processes Maintain proper incident documentation and closure remarks Support shift governance, queue hygiene, and ageing control Adhere to reporting discipline and audit requirements7. Reporting & Logs Prepare shift-wise incident summaries and outage reports Maintain daily logs of major alarms, repeat faults, and pending issues Highlight chronic/repetitive issues to L2/team lead Support in MIS generation and service outage tracking<br>Required Technical Skills Basic understanding of telecom transmission technologies: SDHDWDMMicrowave Ethernet / MPLS Transport Fiber network basics Basic knowledge of alarm handling and NOC tools Understanding of incident management and escalation process Familiarity with EMS/NMS monitoring platforms Knowledge of transmission fault types such as: LOS, LOF, RDI, AU/VC alarms Link down / path down Optical degradation Power alarms Interface down events<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy

Additional Information<br><br>Job Number 26104514<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Minimum 3 years of Front Office experience in a luxury hotel environment.<br><br>Minimum 1 Year Of Supervisory Or Leadership Experience.<br><br>Experience with Opera PMS or similar hotel management systems preferred.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.<br><br>Responsibilities<br><br>Collaborate with the sales team to secure and expand business with new and existing end-user customers, Cloud, and Hosting Providers. Conduct web-based and on-site demonstrations of the Veeam product portfolio, providing training, enablement, and participating in joint meetings. Offer pre-sales support and on-site assistance to customers during their evaluation of Veeam software. Build and maintain strong relationships with customers and strategic alliance partners in coordination with sales colleagues. Contribute to and participate in Veeam marketing events. Conduct Product Proof of Concepts (POCs) for customers. Prepare Bills of Materials (B. O. M), RFPs/RFQs based on customer needs. Demonstrate new technologies and provide training to internal staff and customers. Independently identify and qualify business opportunities. Provide technical compliance and competitive analysis of products within the solution. Possess hands-on experience in Hypervisors and Cloud environments. Coordinate presales efforts with customers, working with Veeam Solution Architects, System Integrators, and Professional Services figures.<br><br>Expectations<br><br>Ability to engage in business conversations with relevant stakeholders, including C-Level executives.minimum 5 years of experience working as System Engineer. Advise customers on their future business strategy and ensure a positive customer experience on assigned accounts. Excellent written and verbal communication skills in English and Arabic. Comfortable presenting to groups, both remotely and in-person. Expected 50% travel. Self-starter with the ability to quickly learn new technologies. Client interaction for requirement gathering and understanding existing infrastructure. Knowledge in Vmware, Nutanix AHV, Red Hat, and Microsoft virtualization technologies in large environments. Familiarity with Microsoft Azure and AWS; ability to discuss and position Cloud technologies.<br><br>Advantages<br><br>VMCE certification is beneficial; employees can obtain VMCE and VMCA after starting the job. Knowledge in Kubernetes technologies platforms is an advantage. Knowledge in DBs (Oracle, SQL, DB2, SAP) is an advantage. Understanding of data and privacy and security standards such as GDPR, CCPA/CPRA, NIST 800-53, ISO 27001, HIPAA, PCI-DSS, PDPL, NDMO, NCA, SAMA.<br><br>Familiarity with data security frameworks including DSPM (Data Security Posture Management) .<br><br>We Offer<br><br>Modern, energetic working environment. Opportunities for professional growth and promotion. Competitive salary based on skills and expertise. Flexible working hours and home office/hybrid mode. Veeam Care Days – an additional 24 hours for volunteering activities.<br><br>Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.<br><br>Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.<br><br>The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.<br><br>By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.<br><br>By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Business Analyst</p><p>No of Positions - Qatar (1)Urgent</p><p>Nationality: Open to Arab Nationalities</p><p>Gender : Male</p><p>Language : English /Arabic</p><p>Education : Bachelor’s degree in Accountancy, Banking and Finance, Business Administration or its equivalent. Preferably with a MBA but not required, IT Educational background is an advantage</p><p>Qualifications : Minimum 4 years working experience, International and GCC working experience, Ability to represent Smart Management to the public with professionalism and positive demeanor</p><p>Skills, Knowledge &amp; Abilities</p><p>Excellent verbal and written communication skills in English /Arabic</p><p>Presentation skills</p><p>Customer Relations skills</p><p>Knowledge in MS PPT, Excel, Visio, Word</p><p>Knowledge on finance/accounting software such as SAP, Sage, QuickBooks</p><p>Strong organizational and interpersonal skills</p><p>Excellent planning and problem solving skills</p><p>Must display initiative, ability to work independently and be able to use extensive independent judgment</p><p>Ability to develop and follow project plans as well as adapt to changing conditions</p><p>Ability to work seamlessly within a team as well as manage individual tasks</p><p>Familiarity with requirements gathering/research techniques.</p><p>Highly creative, innovative and analytical</p><p>Flexible, smart, and quick learner</p><p>Willing to work extra hours to complete a project</p><p>Responsibilities</p><p>Prepares architect maps, project documentations, user documentations, detailed business requirements primarily in FINANCE module, inventory management, procurement, payroll, warehousing, and other modules related to finance.</p><p>Meets clients to understand their business requirements and translates them to detailed workflow and maps.</p><p>Performs quality checks to ensure that the software matches the architect map and project documentations.</p><p>Prepares detailed user manual.</p><p>Conducts tutorial and product demo for finance related modules to the users and CSE team.</p><p>Conducts research on various software, our competitors, latest market trend to ensure that the architect maps and project documentations prepared are not violating any copyright issues and competitive compared to other software solutions.</p><p>Creates Dashboards, Reporting formats, data analysis and prototype of user interface.</p><p>Performs other task related to the position that may be assigned by the Immediate Superior.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education : Bachelor s degree in Accountancy, Banking and Finance, Business Administration or its equivalent. Preferably with a MBA but not required, IT Educational background is an advantage</li><li>Qualifications : Minimum 4 years working experience, International and GCC working experience, Ability to represent Smart Management to the public with professionalism and positive demeanor</li><li>Skills, Knowledge &amp; Abilities</li><li>Excellent verbal and written communication skills in English /Arabic</li><li>Presentation skills</li><li>Customer Relations skills</li><li>Knowledge in MS PPT, Excel, Visio, Word</li><li>Knowledge on finance/accounting software such as SAP, Sage, QuickBooks</li><li>Strong organizational and interpersonal skills</li><li>Excellent planning and problem solving skills</li><li>Must display initiative, ability to work independently and be able to use extensive independent judgment</li><li>Ability to develop and follow project plans as well as adapt to changing conditions</li><li>Ability to work seamlessly within a team as well as manage individual tasks</li><li>Familiarity with requirements gathering/research techniques.</li><li>Highly creative, innovative and analytical</li><li>Flexible, smart, and quick learner</li><li>Willing to work extra hours to complete a project</li></ul><p></p></section>

Your day to day<br><br>Setting and regularly reviewing credit limits for both in-house guests and City Ledger balances. Checking updated remarks given by Front Office staff and following up any discrepancies with Front Office Manager. Following up on the collection of Returned Cheques, Credit Cards Charge Back; Skipper Accounts. Reconciling accounts receivable trial balances with the general ledger accounts each month and to ensure accurate ageing. Ensuring maintain supporting documents of all advance deposits. Handling clients' queries promptly, professionally and efficiently. Ensuring check room rates charged to travel agents are in accordance with the contract. Checking if the bills are attached with proper covering details e.g. authority letter, vouchers, or any other relevant documents supporting the charges before dispatching to customer. Delivering invoices and ensuring that the person concerned is in receipt of the same. Analyzing trends in Accounts Receivable balances or significant changes in payment pattern and to recap major collection problems for the monthly credit meetings. Conducts credit investigations, so that an intelligent appraisal of customer’s worth, character and ability to pay may be ascertained to justify extension of credit. Responsible for maintaining the debitor's ledger; Regular review of the aged trail balance, Collection calls, Identifying and following upon doubtful accounts. Reconcile all credit card charges. Ensure credit applications for all new accounts are completed and approved. Post all payments received daily. Clear city ledger accounts at month-end. Resolve all account queries. Schedule and chair the monthly credit meetings. Track advance deposits. Review the high balance report daily and follow upon any problems or doubtful accounts. Daily review Accounts Receivable ledger, monitor incoming cheques. Attend rundown meetings and advise on account set-up or any necessary payment plans. Initiate collection action for overdue accounts and prepares for legal action those accounts necessary. Reply to customer queries and send copies of accounts Reconciliation's and rebates. Liaise with Credit Card Companies Follow up collections of accounts receivable regularly in a firm but diplomatic manner, calculated to produce results and at the same time maintain good relations with the customers. Recommends write – off of un-collectable accounts with supporting document of legal correspondence or notification from right sources. Reports immediately any unfavorable information received affecting a customer’s credit standing, so that appropriate actions may be taken. Ensure that voco® Doha West Bay Suites policies and procedures granting of credit are observed. Attend Monthly Credit Meeting and maintains updates the list of travel agents which are blacklisted and/or prepayment basis.<br><br>Complies with voco® Doha West Bay Suites Credit policy.<br><br>What We Need From You<br><br>RESPONSIBLE BUSINESS<br><br>Assist in establishing policies and procedures relating to the area of Finance as directed by the Finance Manager. Make all necessary Finance decisions under the direction of the Finance Manager Coordinate Finance schedules with all programs including annual leaves<br><br>GENERAL<br><br>Communicate effectively with all other departments Ability to work a flexible roster Attend meetings, training sessions and any other required meeting or training session. Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations. Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager. To take Cash Inventory by “Surprise Basis”. Insure that all documents must used number and consistence control daily. House float management and inventory on monthly basis<br><br>What We Need From You<br><br>PERSONAL CHARACTERISTIC<br><br>Initiative. Enthusiasm. Honesty & integrity. Flexibility. Motivator and team builder. Commitment to professional values. Customer orientation. Ability to work long & unusual hours. Good knowledge of personal computing. General knowledge of accounting concepts.<br><br>Education<br><br>Diploma in Accounting. Fluent in English oral and written.<br><br>Experience<br><br> 3 years experience in a similar capacity; Min 5 years in accounts.<br><br>Technical<br><br>Good understanding of correct manual handling techniques. Good computer literacy skills (Word, Excel, Hotel PMS).<br><br>Personal Attributes<br><br>‘Can do’ attitude and a high level of energy. Professionally groomed. Able to work well independently. Customer Service Oriented.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Manager – HCM Transformation &amp; Change (6 MONTHS) <p><strong>Job Purpose</strong></p><br> <p>Deliver adoption of the end-to-end HR scope of Oracle Fusion HCM across a workforce of 3,000+ airport-based employees and 12,000+ contingent workers operating on a 24/7 shift model. Own the people-readiness outcome — connecting change management, communications, training coordination, and HR Operating Model transition into one integrated plan — and translate the program-level change framework into tailored engagement, adoption, and readiness activities that prepare organizational stakeholders for new systems, processes, and ways of working, measured against defined adoption, usability, and sentiment KPIs at go-live and Hypercare exit. In addition, support the internal HR project team on change-adjacent project delivery activities and steer transitional HR Operating Model activities in the lead-up to and beyond go-live, ensuring people readiness moves alongside system readiness.</p><br> <p>Accountabilities</p><br> <p><strong>Strategic</strong></p><br> <ul><li>Translate the program-level change framework into a single integrated HR people readiness plan spanning change, communications, training coordination, and operating model transition, in order to ensure a coherent experience for employees across the transformation lifecycle.</li><li>Identify and monitor people readiness risks, change saturation, and adoption performance across the program lifecycle — tracking leading and lagging indicators (training completion, D+30/60/90 utilization, ticket volume and burn-down, sentiment index, super-user activity, first-time-right transaction rate) — so that mitigation actions and leadership interventions are put in place ahead of key milestones.</li><li>Shape the HR Operating Model transition approach in partnership with HR leadership, in order to align interim ways of working with the future-state operating model and protect service continuity.</li></ul> <p><strong>Operational</strong></p><br> <ul><li>Act as the HR-side single point of contact and decision-maker for the program's central change, communications, and training teams — with a seat on the program Change Council, escalation rights on readiness risk, and ownership of the HR-side go/no-go readiness signal at cut-over gates — in order to ensure the program approach is effectively adopted within the organization.</li><li>Localize program-level impact assessments and stakeholder analyses into a single HR engagement and adoption plan, in order to ensure employees have a clear readiness pathway.</li><li>Build, mobilize, and lead an HR Change Champion network sized to workforce scale (indicatively ~20 champions), with coverage across function, terminal, and shift, formal BAU release protocols agreed with line management, and a sustainment model (cadence, recognition, executive sponsor visibility) that holds beyond Hypercare — so that adoption capacity is embedded within the organization.</li><li>Design and deliver an integrated HR communications plan across desk-based and frontline channels (newsletters, town halls, roadshows, digital platforms, leadership updates, digital signage in crew rooms and back-of-house, shift-start briefings, supervisor cascade packs, mobile/WhatsApp push, printed toolbox talks at operational touchpoints) and in English, Arabic, and key expat-community languages — to ensure consistent, timely, and audience-appropriate messaging that reaches shift-based frontline employees and stays aligned with the wider HR calendar.</li><li>Own the HR-side training strategy for a shift-based frontline population and drive readiness across the program training journey (Train-the-Trainer, End User Training, Hypercare) — including micro-learning, in-shift briefings, floor-walker enablement, and job-aids at the point of use — so that employees are prepared and supported for the go-live.</li><li>Monitor training attendance, completion, and adoption metrics, in order to flag readiness risks and trigger corrective action ahead of go-live.</li><li>Steer transitional HR Operating Model activities — including transactional handovers, role clarifications, and interim ways of working across HR sub-functions — to ensure operational continuity throughout the transition.</li><li>Lead Hypercare and post-go-live reinforcement activities — including on-the-floor / at-the-elbow support at airport touchpoints during D+30/60/90, refresher communications, and adoption nudges — against defined Hypercare exit criteria (adoption %, ticket burn-down, sentiment threshold), so that adoption is sustained, new ways of working become embedded, and Hypercare closes to plan.</li><li>Contribute to change-adjacent project delivery artefacts (RAID inputs, cut-over people plan, deployment readiness inputs, stakeholder logs), scoped to protect focus on adoption as the primary outcome of this role.</li></ul> <p><strong>Qualifications and Experience</strong></p><br> <ul><li>Bachelor's Degree or equivalent, with 10+ years of total experience — of which 5+ years in change management, organizational communications, and HR transformation, and at least two full-lifecycle ERP/HCM implementations, with at least one delivered in aviation or a comparable 24/7 shift-based operating environment.</li><li>Oracle Fusion HCM implementation experience across modules in scope (Core HR, Absence, Talent, Learning, Compensation, Payroll, HR Helpdesk, Dynamic Skills), with change-lead exposure as the primary lens and functional or techno-functional literacy as a supporting requirement.</li><li>Change Management certification (Prosci, ACMP or equivalent).</li><li>3+ years in aviation, airport, or 24/7 shift-based operating environments, with demonstrable experience delivering change to frontline / blue-collar populations.</li><li>Proven experience executing an integrated change, communications, and readiness plan on the ground within an established program-level change framework.</li><li>Demonstrated experience mobilizing and managing change champion networks across multiple stakeholder groups.</li><li>Experience delivering multi-channel communication campaigns for large-scale transformation programs.</li><li>Experience coordinating training readiness and adoption tracking in complex programs.</li><li>Strong stakeholder engagement, influencing, and facilitation skills, with the ability to drive alignment without direct authority.</li><li>Strong analytical and problem-solving skills to assess people impact and translate insights into effective adoption activities.</li></ul> <p><strong>Preferred</strong></p><br> <ul><li>Experience supporting or steering HR Operating Model transitions, including transactional handovers, role clarifications, and interim ways of working.</li><li>Bilingual in English and Arabic; additional expat-community languages a strong plus.</li><li>Prior GCC delivery experience and awareness of Qatarization / Nationalization frameworks.</li><li>Experience owning defined adoption KPIs and go-live / Hypercare exit criteria in previous ERP/HCM programs.</li><li>Experience managing change, communications, and training budgets and vendor delivery in a joint program-partner (systems integrator) operating model.</li><li>Experience operating across senior stakeholder interfaces (CPO office, HR CoEs, HRBPs, IT, and program delivery partners) in complex governance environments.</li></ul> <br> <br> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Receptionist, you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> As Spa Receptionist, you will provide excellent administrative support to the Spa and Fitness department and other managers, as assigned. Specifically, a Wellness Coordinator will perform the following tasks to the highest standards: 1. Maintain a professional presence on the Spa & Fitness front desk – answering the phone and coordinating appointments for massage, treatments, classes, and personal training in a polite and helpful manner. 2. Acts as the ambassador of the Spa & Fitness greeting and welcoming all visitors. Ensure each visitor is acclimated to the standards of spa use and sign a liability waiver. Supervise/assist Staff with morning setup and closing duties. 3. Responsible for maintaining all stations, rooms, Spa & Fitness; ensuring cleanliness/sanitation, stations organized and well stocked, all items put away at the end of the day. Responsible for meeting all MOPH requirements. 4. Monitors the entire facility with thorough walkthroughs at opening and every two hours until the end of day. This must include all Fitness Center, Pool, and Spa facilities. 5. Organize/plan daily setup and close 6. Daily management of the Retail Outlet to present an inviting area for members and guests to shop. Discuss items of interest with members and guests encouraging them to browse and purchase. Process all sales in POS accurately and timely. 7. Completes monthly inventories. 8. Monitor and execute proper POS setup and training; ensuring the system is properly closed and paperwork submitted to accounting at the end of each shift. 9. Maintains and stocks as needed to ensure member satisfaction. Assists Manager with ordering supplies as needed. 10. Financial - Control ongoing service and product management to ensure profitability, implement full Spa product and service purchasing standards and ensure compliance, administer staff and member scheduling for maximum revenue generation and profitability. 12. Customer Service - Anticipate, identify, and ensure member/guest needs are being met in the very best possible way. Develop and deliver credible, competitive, value-plus services to our members/guests. 16. Ensure stock and cash items are kept secured to minimize/eliminate losses. Implement a clearly established opening and closing procedure. 17. Manage Spa inventories effectively, follow purchasing standards; ensure compliance. 18.. Effectively and efficiently communicate all member/guest questions and/or complaints to Manager. 19. Assist in any other areas as directed by the Manager. 20. Assist guests and clients in an appropriate and timely manner 21. Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services 22. Ensure client experience is proficient including bookings, payments, and consultation cards 23. Adhere to cash handling procedures 24. Interact and communicate effectively with clients, members, team members, guests, and management team Up-sell with latest departmental incentives 25. Report accidents, maintenance issues, or other incidents Ensure compliance with all health and safety regulations<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Receptionist, you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> As Spa Receptionist, you will provide excellent administrative support to the Spa and Fitness department and other managers, as assigned. Specifically, a Wellness Coordinator will perform the following tasks to the highest standards: 1. Maintain a professional presence on the Spa & Fitness front desk – answering the phone and coordinating appointments for massage, treatments, classes, and personal training in a polite and helpful manner. 2. Acts as the ambassador of the Spa & Fitness greeting and welcoming all visitors. Ensure each visitor is acclimated to the standards of spa use and sign a liability waiver. Supervise/assist Staff with morning setup and closing duties. 3. Responsible for maintaining all stations, rooms, Spa & Fitness; ensuring cleanliness/sanitation, stations organized and well stocked, all items put away at the end of the day. Responsible for meeting all MOPH requirements. 4. Monitors the entire facility with thorough walkthroughs at opening and every two hours until the end of day. This must include all Fitness Center, Pool, and Spa facilities. 5. Organize/plan daily setup and close 6. Daily management of the Retail Outlet to present an inviting area for members and guests to shop. Discuss items of interest with members and guests encouraging them to browse and purchase. Process all sales in POS accurately and timely. 7. Completes monthly inventories. 8. Monitor and execute proper POS setup and training; ensuring the system is properly closed and paperwork submitted to accounting at the end of each shift. 9. Maintains and stocks as needed to ensure member satisfaction. Assists Manager with ordering supplies as needed. 10. Financial - Control ongoing service and product management to ensure profitability, implement full Spa product and service purchasing standards and ensure compliance, administer staff and member scheduling for maximum revenue generation and profitability. 12. Customer Service - Anticipate, identify, and ensure member/guest needs are being met in the very best possible way. Develop and deliver credible, competitive, value-plus services to our members/guests. 16. Ensure stock and cash items are kept secured to minimize/eliminate losses. Implement a clearly established opening and closing procedure. 17. Manage Spa inventories effectively, follow purchasing standards; ensure compliance. 18.. Effectively and efficiently communicate all member/guest questions and/or complaints to Manager. 19. Assist in any other areas as directed by the Manager. 20. Assist guests and clients in an appropriate and timely manner 21. Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services 22. Ensure client experience is proficient including bookings, payments, and consultation cards 23. Adhere to cash handling procedures 24. Interact and communicate effectively with clients, members, team members, guests, and management team Up-sell with latest departmental incentives 25. Report accidents, maintenance issues, or other incidents Ensure compliance with all health and safety regulations<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Job<br><br>As an Account Lead within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners. You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience.<br><br>You’ll be at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure our fintech products align with their business objectives and success metrics. This role requires a combination of strong interpersonal skills, creativity, and analytical ability to navigate complex airline ecosystems and deliver impactful results.<br><br>What Would Your Day-to-day Look Like<br><br>Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space. Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics. Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities. Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging. Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences. Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.<br><br>An ideal candidate has<br><br>Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism. Ability in vibe coding/ prototyping products/ features or workflows with AI tooling like LLM (Claude, Gemini, Chatgpt, etc) Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces. Strong project management and organizational skills. Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus. Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial.<br><br>Perks And Benefits Of Working With Us<br><br>Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Carrot Cash travel stipend Flexdesk All Access Pass & Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact<br><br>???????? Contractor Disclosure: Qatar ????????<br><br>This position is offered as an Independent Contractor role based in Qatar, supporting the Hopper Cloud / HTS (Hopper Technology Solutions) business unit. The successful candidate will engage with Hopper as an independent service provider and will not be considered a legal employee under the Qatar Labour Law (Law No. 14 of 2004). As the State of Qatar generally requires expatriates to have local visa sponsorship, the contractor is responsible for ensuring they have the legal right to work as a freelancer/contractor (e.g., via a self-sponsored visa or a business entity) and must manage all applicable local tax and social security requirements. This engagement is governed by a commercial service agreement and does not provide eligibility for company-sponsored benefits, statutory end-of-service gratuities, or paid leave typical of a standard sponsored employment contract.<br><br>More about Hopper<br><br>At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.<br><br>The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.<br><br>While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.<br><br>Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.<br><br>Here are just a few stats that demonstrate the company’s recent growth:<br><br>Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.<br><br>Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.<br><br>Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.<br><br>Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.<br><br>Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, Comm Bank, Nubank, Flair Airlines and many more.<br><br>Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.<br><br>Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.<br><br>Come take off with us!<br><br>At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.

About The Job<br><br>As an Account Lead within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners. You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience.<br><br>You’ll be at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure our fintech products align with their business objectives and success metrics. This role requires a combination of strong interpersonal skills, creativity, and analytical ability to navigate complex airline ecosystems and deliver impactful results.<br><br>What Would Your Day-to-day Look Like<br><br>Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space. Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics. Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities. Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging. Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences. Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.<br><br>An ideal candidate has<br><br>Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism. Ability in vibe coding/ prototyping products/ features or workflows with AI tooling like LLM (Claude, Gemini, Chatgpt, etc) Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces. Strong project management and organizational skills. Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus. Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial.<br><br>Perks And Benefits Of Working With Us<br><br>Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Carrot Cash travel stipend Flexdesk All Access Pass & Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact<br><br>???????? Contractor Disclosure: Qatar ????????<br><br>This position is offered as an Independent Contractor role based in Qatar, supporting the Hopper Cloud / HTS (Hopper Technology Solutions) business unit. The successful candidate will engage with Hopper as an independent service provider and will not be considered a legal employee under the Qatar Labour Law (Law No. 14 of 2004). As the State of Qatar generally requires expatriates to have local visa sponsorship, the contractor is responsible for ensuring they have the legal right to work as a freelancer/contractor (e.g., via a self-sponsored visa or a business entity) and must manage all applicable local tax and social security requirements. This engagement is governed by a commercial service agreement and does not provide eligibility for company-sponsored benefits, statutory end-of-service gratuities, or paid leave typical of a standard sponsored employment contract.<br><br>More about Hopper<br><br>At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.<br><br>The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.<br><br>While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.<br><br>Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.<br><br>Here are just a few stats that demonstrate the company’s recent growth:<br><br>Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.<br><br>Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.<br><br>Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.<br><br>Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.<br><br>Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, Comm Bank, Nubank, Flair Airlines and many more.<br><br>Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.<br><br>Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.<br><br>Come take off with us!<br><br>At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We're looking for a detail-oriented and organized GSAS Specialist to join our team in Doha, Qatar. In this role, you will be responsible for managing global supply and acquisition services operations, ensuring efficient procurement processes, and supporting our organization's supply chain objectives. The ideal candidate will demonstrate strong analytical capabilities, exceptional organizational skills, and a commitment to maintaining the highest standards of accuracy and compliance.</p><br><ul><li>Manage end-to-end procurement processes, including requisition processing, vendor selection, and order placement</li><li>Coordinate with internal departments and external suppliers to ensure timely delivery of goods and services</li><li>Maintain comprehensive records and documentation of all supply chain transactions and communications</li><li>Analyze supply chain metrics, performance data, and cost trends to identify optimization opportunities</li><li>Ensure compliance with company policies, procurement regulations, and contractual obligations</li><li>Support vendor management activities, including performance evaluation and relationship development</li><li>Prepare reports and presentations on supply chain performance and procurement activities</li><li>Assist in implementing process improvements and best practices across global supply operations</li><li>Liaise between multiple stakeholders to resolve supply chain issues and discrepancies</li><li>Contribute to cost reduction initiatives while maintaining quality and service standards</li></ul><br>Qualifications<br><ul><li>3-5 years of professional experience in supply chain management, procurement, or related field</li><li>Proficiency in ERP systems (such as SAP or Oracle) and procurement software platforms</li><li>Advanced skills in Microsoft Excel and MS Office Suite</li><li>Strong analytical and data interpretation capabilities</li><li>Excellent organizational and time management skills</li><li>Demonstrated attention to detail and accuracy in documentation</li><li>Effective written and verbal communication skills</li><li>Knowledge of global supply chain operations and procurement best practices</li><li>Experience with vendor management and supplier relationship development</li><li>Proficiency in project management and process coordination</li><li>Strong negotiation and problem-solving abilities</li><li>Ability to work independently and collaboratively in a multicultural environment</li><li>Familiarity with international trade regulations and compliance requirements (preferred)</li><li>Experience with supply chain optimization and cost management initiatives (preferred)</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<p>Oversees all hotel credit and accounts receivable functions. Reviews and approves credit applications in line with company policies. Conducts credit checks for corporate, government, and travel agency accounts. Follows up on outstanding balances and ensures timely collections. Reviews aging reports and supports effective collection strategies. Ensures accurate billing for groups, events, long stay guests, and corporate accounts. Verifies supporting documents and resolves billing disputes with relevant departments. Maintains accurate and compliant credit files and documentation. Prepares credit reports, reconciliations, and month end summaries. Supports internal and external audits with required documentation. Coordinates closely with Front Office, Sales, Events, and Finance teams. Communicates with clients regarding billing inquiries, payments, and credit terms. Builds and maintains positive relationships with clients and business partners.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in hotel credit, accounts receivable, or finance (hospitality experience preferred).</li><li>Strong understanding of credit procedures, billing, and collection processes.</li><li>High level of accuracy, integrity, and attention to detail.</li><li>Strong communication and negotiation skills.</li><li>Ability to work independently and manage deadlines.</li><li>Proficiency in PMS, accounting systems, and MS Excel.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Oversees all hotel credit and accounts receivable functions. Reviews and approves credit applications in line with company policies. Conducts credit checks for corporate, government, and travel agency accounts. Follows up on outstanding balances and ensures timely collections. Reviews aging reports and supports effective collection strategies. Ensures accurate billing for groups, events, long stay guests, and corporate accounts. Verifies supporting documents and resolves billing disputes with relevant departments. Maintains accurate and compliant credit files and documentation. Prepares credit reports, reconciliations, and month end summaries. Supports internal and external audits with required documentation. Coordinates closely with Front Office, Sales, Events, and Finance teams. Communicates with clients regarding billing inquiries, payments, and credit terms. Builds and maintains positive relationships with clients and business partners.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in hotel credit, accounts receivable, or finance (hospitality experience preferred). Strong understanding of credit procedures, billing, and collection processes. High level of accuracy, integrity, and attention to detail. Strong communication and negotiation skills. Ability to work independently and manage deadlines. Proficiency in PMS, accounting systems, and MS Excel.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Oversees all hotel credit and accounts receivable functions. Reviews and approves credit applications in line with company policies. Conducts credit checks for corporate, government, and travel agency accounts. Follows up on outstanding balances and ensures timely collections. Reviews aging reports and supports effective collection strategies. Ensures accurate billing for groups, events, long stay guests, and corporate accounts. Verifies supporting documents and resolves billing disputes with relevant departments. Maintains accurate and compliant credit files and documentation. Prepares credit reports, reconciliations, and month end summaries. Supports internal and external audits with required documentation. Coordinates closely with Front Office, Sales, Events, and Finance teams. Communicates with clients regarding billing inquiries, payments, and credit terms. Builds and maintains positive relationships with clients and business partners.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in hotel credit, accounts receivable, or finance (hospitality experience preferred). Strong understanding of credit procedures, billing, and collection processes. High level of accuracy, integrity, and attention to detail. Strong communication and negotiation skills. Ability to work independently and manage deadlines. Proficiency in PMS, accounting systems, and MS Excel.</p><p></p></section>

<p>Conduct Mechanical Engineering activities and in-house site surveys for projects, from initial concept definition phase through to, engineering studies, FEED, detailed design, and commissioning.</p><p>Ensure the required technical assurance practices, engineering standards, environmental and safety policies are incorporated and followed, in work scopes and whilst conducting Mechanical Engineering activities.</p><p>Review technical deviations and variations to approved guidelines, codes, standards, and practices.</p><p>Support Engineering Department to review, update and apply standards.</p><p>Plan and co-ordinate activities of a team of multidiscipline engineers for providing timely delivery of technical services to meet the project requirements.</p><p>Co-ordinate engineering designs, develop and review multi-disciplinary work scopes for projects and other engineering activities. Ensure that the work-scope is comprehensive and clear.</p><p>Review and approve method statements developed by contracted organizations for scope compliance. Liaise with contracted organizations to resolve technical issues.</p><p>Develop, update, and monitor schedules for in-house engineering activities, contribute to external FEED/EPIC scheduling activities and effective project delivery.</p><p>Conduct evaluation of technical bid packages for scope compliance.</p><p>Review and evaluate the Contract Changes/Variation to approved guidelines and practices.</p><p>Support the development of personal technical competency and skills and those of Coworkers.</p><p>Participate in structured training for Associate Qatari Engineers.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Mechanical Engineering.</p><p>Chartered Engineer / Professional Engineer status or equivalent is preferable.</p><p>10 years' relevant post graduate experience, of which 6 years should be related to the Oil &amp; Gas industry in both Static and Piping disciplines. Expert level competency is required at least in one of the discipline areas (i.e., static or piping).</p><p>Ability to identify and utilize relevant engineering standards, international codes, and company standards, related to Mechanical Engineering.</p><p>Proven ability for effectively managing time, cost, and quality in either greenfield or brownfield engineering major projects as well in multiple project environment for discipline engineering. Having experience in concept development, Front End Engineering Design (FEED), EPIC, and technical support to site/plant operation.</p><p>Good communications and presentation skills with fluency in English.</p>

Data Governance, Privacy & GRC Consultant Location: Doha, Qatar or Dubai, UAE Employment Type: Full-time (On-site / Client Site) Company: Command Post About Command Post Command Post is a leading cybersecurity, AI assurance, governance, risk, compliance (GRC), privacy, and data governance consulting and technology company serving organizations across the Middle East. As part of our continued growth, we are expanding our Data Governance and GRC practice and are looking for experienced professionals to join our team in Qatar and the UAE. Open Positions We are hiring across multiple experience levels, including:Data Governance Lead Senior Data Governance Consultant Data Governance Consultant GRC / Compliance Lead Privacy Consultant Data Governance Analyst Data Steward Role Overview The successful candidate will support the design, implementation, and continuous improvement of enterprise governance, privacy, compliance, and risk management programs. You will work closely with business and technical stakeholders to establish governance frameworks, improve data quality, ensure regulatory compliance, and strengthen organizational controls. Key Responsibilities Data Governance Design and implement enterprise data governance frameworks. Establish governance structures, decision rights, roles, and responsibilities. Define Data Owner, Data Steward, and Data Custodian operating models. Develop governance policies, standards, procedures, and operating models. Build and maintain business glossaries, metadata repositories, data dictionaries, and data catalogues. Define data quality rules, KPIs, ownership, and issue management processes. Conduct data governance maturity assessments and develop improvement roadmaps. Facilitate workshops with business and technology stakeholders. Support Data Governance Councils and governance working groups. Develop governance dashboards, KPIs, and executive reports. Data Lineage & Data Flow Management Document end-to-end data flows across applications, databases, interfaces, and third-party platforms. Develop enterprise data lineage models. Identify data sources, transformations, integrations, storage locations, and downstream consumers. Validate data flows with business users, architects, engineers, and application owners. Identify governance gaps, duplicate data, uncontrolled transfers, and ownership issues. Support critical data element identification and lifecycle management. Contribute to data migration, integration, and transformation initiatives. Governance, Risk & Compliance (GRC) Design and implement enterprise GRC frameworks. Perform governance, risk, and compliance assessments. Maintain risk registers, compliance registers, control libraries, and evidence repositories. Develop policies, procedures, standards, and control documentation. Support ISO certifications, audits, and regulatory assessments. Track remediation plans, risk treatment actions, and compliance status. Support information security, privacy, AI governance, and data governance compliance initiatives. Privacy Management Design and support enterprise privacy programs. Maintain Records of Processing Activities (RoPA). Conduct Data Protection Impact Assessments (DPIAs). Support privacy risk assessments. Manage Data Subject Access Request (DSAR) processes. Support consent, retention, deletion, breach management, and third-party privacy processes. Map personal data across business units and applications. Support Privacy by Design implementation. Maintain privacy documentation and compliance evidence. Data Discovery & Privacy Technology Implement and support data discovery and classification platforms. Identify sensitive, regulated, and business-critical information. Validate classifications, ownership, retention, and processing purposes. Configure scanning policies, taxonomies, workflows, and connectors. Integrate discovery outputs into governance and compliance processes. Experience with Fides is an advantage. AI Governance & Assurance Support AI governance frameworks and operating models. Build AI inventories and AI risk classification processes. Conduct AI risk and impact assessments. Support ISO/IEC 42001 implementation. Evaluate AI systems for governance, security, privacy, transparency, accountability, and operational risk. Integrate AI governance into enterprise GRC and cybersecurity programs. Experience with Qatar Central Bank AI requirements or similar regional AI regulations is desirable. Standards & Regulatory Experience Experience with one or more of the following is preferred:ISO/IEC 27001ISO/IEC 42001Information Security Management Systems (ISMS) AI Management Systems (AIMS) Privacy and Data Protection Regulations Qatar Data Protection Law UAE Data Protection Law Qatar Central Bank AI Requirements Risk & Control Frameworks Data Governance Frameworks Internal Audit & Compliance Technology Experience Experience with one or more of the following platforms is advantageous:One Trust CISO Assistant Fides Collibra Informatica Microsoft Purview Big IDData Discovery Platforms Data Catalog & Metadata Management Tools GRC Platforms Privacy Management Solutions Compliance & Evidence Management Platforms Required Skills & Experience Experience in Data Governance, Privacy, GRC, Compliance, or Data Management. Strong understanding of governance frameworks, policies, and controls. Experience conducting risk assessments and governance workshops. Excellent stakeholder management and communication skills. Strong analytical and documentation abilities. Customer-facing consulting experience. Ability to work independently and collaboratively. Willingness to work on-site in Doha or Dubai. For Lead Positions Experience leading governance and compliance programs. Managing project teams and stakeholder engagement. Designing governance operating models. Delivering assessments, roadmaps, and implementation projects. Managing budgets, risks, and project delivery. Mentoring junior consultants and supporting business development. For Consultant / Analyst Positions Experience supporting governance initiatives. Documentation and policy development. Risk and compliance tracking. Privacy and data governance support. Reporting and stakeholder coordination. Preferred Skills Data Quality Management Master Data Management (MDM) Cloud Data Governance Regulatory Compliance Audit & Certification Readiness AI Governance & Model Risk Privacy Engineering Data Classification Information Lifecycle Management Data Architecture Data Engineering Systems Integration Cybersecurity Governance Middle East consulting experience Education & Certifications Degree Bachelor's or Master's degree in Information Technology, Computer Science, Data Management, Information Security, Business, or a related discipline. Preferred Certifications DAMA Certified Data Management Professional (CDMP) ISO/IEC 27001 Lead Implementer or Lead Auditor ISO/IEC 42001 Lead Implementer or Lead Auditor CIPP, CIPM, CIPT, or equivalent privacy certifications CRISC, CISA, CISSP, or similar GRC certifications One Trust Certifications Collibra Certifications Microsoft Purview Certifications Informatica Certifications Project Management (PMP, PRINCE2) Business Analysis Certifications Relevant practical consulting and implementation experience will be considered alongside professional certifications. Candidate Profile We are looking for professionals who are:Detail-oriented and highly organized. Strong communicators with excellent stakeholder management skills. Passionate about governance, privacy, AI governance, and compliance. Comfortable working with both business and technical teams. Able to translate regulatory requirements into practical governance solutions. Committed to delivering high-quality consulting services in customer-facing environments. Please submit your updated CV highlighting your experience in:Data Governance Privacy Management GRC & Compliance Data Lineage & Data Flow Mapping Data Discovery & Classification ISO/IEC 27001ISO/IEC 42001AI Governance & Assurance Governance, Privacy, Compliance, and Data Management Technologies

Data Governance, Privacy & GRC Consultant Location: Doha, Qatar or Dubai, UAE Employment Type: Full-time (On-site / Client Site) Company: Command Post About Command Post Command Post is a leading cybersecurity, AI assurance, governance, risk, compliance (GRC), privacy, and data governance consulting and technology company serving organizations across the Middle East. As part of our continued growth, we are expanding our Data Governance and GRC practice and are looking for experienced professionals to join our team in Qatar and the UAE. Open Positions We are hiring across multiple experience levels, including:Data Governance Lead Senior Data Governance Consultant Data Governance Consultant GRC / Compliance Lead Privacy Consultant Data Governance Analyst Data Steward Role Overview The successful candidate will support the design, implementation, and continuous improvement of enterprise governance, privacy, compliance, and risk management programs. You will work closely with business and technical stakeholders to establish governance frameworks, improve data quality, ensure regulatory compliance, and strengthen organizational controls. Key Responsibilities Data Governance Design and implement enterprise data governance frameworks. Establish governance structures, decision rights, roles, and responsibilities. Define Data Owner, Data Steward, and Data Custodian operating models. Develop governance policies, standards, procedures, and operating models. Build and maintain business glossaries, metadata repositories, data dictionaries, and data catalogues. Define data quality rules, KPIs, ownership, and issue management processes. Conduct data governance maturity assessments and develop improvement roadmaps. Facilitate workshops with business and technology stakeholders. Support Data Governance Councils and governance working groups. Develop governance dashboards, KPIs, and executive reports. Data Lineage & Data Flow Management Document end-to-end data flows across applications, databases, interfaces, and third-party platforms. Develop enterprise data lineage models. Identify data sources, transformations, integrations, storage locations, and downstream consumers. Validate data flows with business users, architects, engineers, and application owners. Identify governance gaps, duplicate data, uncontrolled transfers, and ownership issues. Support critical data element identification and lifecycle management. Contribute to data migration, integration, and transformation initiatives. Governance, Risk & Compliance (GRC) Design and implement enterprise GRC frameworks. Perform governance, risk, and compliance assessments. Maintain risk registers, compliance registers, control libraries, and evidence repositories. Develop policies, procedures, standards, and control documentation. Support ISO certifications, audits, and regulatory assessments. Track remediation plans, risk treatment actions, and compliance status. Support information security, privacy, AI governance, and data governance compliance initiatives. Privacy Management Design and support enterprise privacy programs. Maintain Records of Processing Activities (RoPA). Conduct Data Protection Impact Assessments (DPIAs). Support privacy risk assessments. Manage Data Subject Access Request (DSAR) processes. Support consent, retention, deletion, breach management, and third-party privacy processes. Map personal data across business units and applications. Support Privacy by Design implementation. Maintain privacy documentation and compliance evidence. Data Discovery & Privacy Technology Implement and support data discovery and classification platforms. Identify sensitive, regulated, and business-critical information. Validate classifications, ownership, retention, and processing purposes. Configure scanning policies, taxonomies, workflows, and connectors. Integrate discovery outputs into governance and compliance processes. Experience with Fides is an advantage. AI Governance & Assurance Support AI governance frameworks and operating models. Build AI inventories and AI risk classification processes. Conduct AI risk and impact assessments. Support ISO/IEC 42001 implementation. Evaluate AI systems for governance, security, privacy, transparency, accountability, and operational risk. Integrate AI governance into enterprise GRC and cybersecurity programs. Experience with Qatar Central Bank AI requirements or similar regional AI regulations is desirable. Standards & Regulatory Experience Experience with one or more of the following is preferred:ISO/IEC 27001ISO/IEC 42001Information Security Management Systems (ISMS) AI Management Systems (AIMS) Privacy and Data Protection Regulations Qatar Data Protection Law UAE Data Protection Law Qatar Central Bank AI Requirements Risk & Control Frameworks Data Governance Frameworks Internal Audit & Compliance Technology Experience Experience with one or more of the following platforms is advantageous:One Trust CISO Assistant Fides Collibra Informatica Microsoft Purview Big IDData Discovery Platforms Data Catalog & Metadata Management Tools GRC Platforms Privacy Management Solutions Compliance & Evidence Management Platforms Required Skills & Experience Experience in Data Governance, Privacy, GRC, Compliance, or Data Management. Strong understanding of governance frameworks, policies, and controls. Experience conducting risk assessments and governance workshops. Excellent stakeholder management and communication skills. Strong analytical and documentation abilities. Customer-facing consulting experience. Ability to work independently and collaboratively. Willingness to work on-site in Doha or Dubai. For Lead Positions Experience leading governance and compliance programs. Managing project teams and stakeholder engagement. Designing governance operating models. Delivering assessments, roadmaps, and implementation projects. Managing budgets, risks, and project delivery. Mentoring junior consultants and supporting business development. For Consultant / Analyst Positions Experience supporting governance initiatives. Documentation and policy development. Risk and compliance tracking. Privacy and data governance support. Reporting and stakeholder coordination. Preferred Skills Data Quality Management Master Data Management (MDM) Cloud Data Governance Regulatory Compliance Audit & Certification Readiness AI Governance & Model Risk Privacy Engineering Data Classification Information Lifecycle Management Data Architecture Data Engineering Systems Integration Cybersecurity Governance Middle East consulting experience Education & Certifications Degree Bachelor's or Master's degree in Information Technology, Computer Science, Data Management, Information Security, Business, or a related discipline. Preferred Certifications DAMA Certified Data Management Professional (CDMP) ISO/IEC 27001 Lead Implementer or Lead Auditor ISO/IEC 42001 Lead Implementer or Lead Auditor CIPP, CIPM, CIPT, or equivalent privacy certifications CRISC, CISA, CISSP, or similar GRC certifications One Trust Certifications Collibra Certifications Microsoft Purview Certifications Informatica Certifications Project Management (PMP, PRINCE2) Business Analysis Certifications Relevant practical consulting and implementation experience will be considered alongside professional certifications. Candidate Profile We are looking for professionals who are:Detail-oriented and highly organized. Strong communicators with excellent stakeholder management skills. Passionate about governance, privacy, AI governance, and compliance. Comfortable working with both business and technical teams. Able to translate regulatory requirements into practical governance solutions. Committed to delivering high-quality consulting services in customer-facing environments. Please submit your updated CV highlighting your experience in:Data Governance Privacy Management GRC & Compliance Data Lineage & Data Flow Mapping Data Discovery & Classification ISO/IEC 27001ISO/IEC 42001AI Governance & Assurance Governance, Privacy, Compliance, and Data Management Technologies

<p>Job Description: JOB PURPOSE / OBJECTIVE Understand, evaluate, and maintain various types of Instrumentation related data for the facility through SPI INTools. KEY ACCOUNTABILITIES Facility changes and modifications. • Ensure that instrumentation related deliverables are updated in SPI INTools as part of the facility change process within a stipulated timeframe and per company. Process Safety Information Policy and Management of Change (MOC) requirements. • Timely updating of PSI Instrumentation deliverables like Instrument Index, Specification sheets, Junction Box & Panel Wiring drawings, Interconnection diagrams, Loop drawings, Alarm & Trip Set Controller summary, I/O assignments etc. • Verify the changes on Instrumentation data as part of the facility change and integration including field verification as and when required. • Responsible to provide updated SPI INTools related information for the ongoing facility Project Engineering, operation, and maintenance. • Create and maintain new instrumentation data into SPI INTools as part of facility engineering requirements. • Issuance and maintenance of entire instrument tags in the plant through INTools without having any duplication. Administration of SPI INTools database • Work closely with IT & SPI INTools Contractor for the SPI System administration for data initialization, data backup, data security, and data recovery and SPI INTools periodic upgrade. • Provide support for bulk data extraction, data retrieval, various SPI INTools Report functionalities, management of users, groups, domains, user profiles, user training, software license renewal, etc. Quality, Health, Security, Safety and Environment • Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across Instrument and Electrical Section to guarantee employee safety and delivery of high-quality products/services. Reporting • Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies, and standards. Qatarization • Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.</p><p>QUALIFICATIONS & EXPERIENCE Education • Required: Diploma in Instrumentation Engineering. • Preferred: Bachelor’s Degree in Instrumentation Engineering. Experience • Required: 3-5 years of experience in the O&G Industry. • Preferred: Experience in Petrochemicals Industry. Other Job Specific Requirements and/or Vocational Accreditations • Hands-on experience in using SPI INTools Languages • Required: English - Proficient. • Preferred: Arabic - Working knowledge. WORKING RELATIONSHIPS Internal • Operations and Technical • Base load technicians External • Contractors and third-party service providers • Consultants and advisors</p>

Your day to day<br><br>Be fully conversant with all hotel facilities and services. To process check-in and check-out according to the hotel policies and procedures. To complete the guest’s registration form and ensure all details are accurately captured. Courteously and promptly handle all reservations enquiries on phone, emails, etc. Act on flags and special requests. Membership Enrolment to offered at any point of contact for non-member Guest. Ensure all guest complaints are dealt with immediately, then followed up according to the procedures and all complaints registered in the logbook. Supervise the lobby area to ensure they are tidy at all times, including in house music. Report and follow up on any defects and technical faults in the public areas. Ensure that Maximum Courtesy calls given to arrivals and in House to ensure of Guests Satisfaction and record it in PMS. Maintain detailed awareness or information regarding arrivals, their accommodation requirements, special needs and expected departures of the day. Follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices. Prepare all records connected with pre-registration for VIP, extended stays and repeat guests. Makes morning/evening rounds in the hotel to know of any positive or negative feedback from the guests and reports them to management. Actual selling of hotel facilities and special events. Answer queries on house facilities and places of tourist interest. Assure accountability for cash float issued. Maintain confidentiality with regard to guest's personal information. Provide assistance to guests on all matters relating to their stay. Act on any complaint received.<br><br>What We Need From You<br><br>RESPONSIBLE BUSINESS<br><br>Possess a thorough knowledge of operations, cashiering and telephone policies and procedures. Prepare room discrepancy report and ensure a double checking is made with housekeeping and change of status. Communicate all departures to housekeeping promptly Ensure that all irregularities are reported to your immediate supervisor. Report Metal & Master keys not retrieved or lost to Front Office Manager<br><br>FINANCIAL RETURN<br><br>To ensure that the hotel’s credit and payment policy is adhered at all times. Maintain cash float & reconcile daily Follow up payment of in-house accounts.<br><br>PEOPLE<br><br>Oversee work performance of new GSAs when it comes to posting, audit and cash balance reporting. Help train new hires on-the-job-trainees (On the Job Training) and cross-trainees in the front office department.<br><br>GENERAL<br><br>Communicate effectively with all other departments. Attend meetings, training sessions and any other required meeting or training session. Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations. Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager. All client requests are acted on and in accordance with service standards. Maintains a professional and organised work environment Guest satisfaction feedback. Accuracy of work, cash handling and financial. Personal presentation and commitment to the company's core values.<br><br>What We Need From You<br><br>PERSONAL CHARACTERISTIC<br><br>Education<br><br>High School or Bachelor Degree in Hotel and Restaurant Management or Tourism or any Formal hospitality qualifications, desirable<br><br>Experience<br><br>Previous hotel front desk experience<br><br>Technical/ Skills<br><br>Competent Word, Excel, Power Point and hotel PMSCompetent Oral and Written English Communication Skills Strong organisational and work co-ordinating skills to handle multiple assignments and projects<br><br>Personal Attributes<br><br>‘Can do’ attitude and a high level of energy Self-motivated and able to manage with strong initiative Professionally groomed Able to work under pressure and on shift schedule<br><br>Adaptable to change<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

???? Welcome to Your Next Adventure!<br><br>The Snoomart Operations Manager acts as the critical bridge between the driver supply team and dark store operations - diagnosing systemic inefficiencies across first-mile and last-mile, translating data into process improvements, and ensuring that supply-side decisions land cleanly at the store and rider level. You own the connective tissue of Snoomart’s fulfilment engine.<br><br>???? What You’ll Get Your Hands On<br><br>Serve as the primary interface between the driver supply team and dark store operations — ensuring rider availability aligns with order demand patterns, and surfacing store-side constraints upstream before they create fulfilment gaps. Own the end-to-end operations health dashboard: track first-mile metrics (TDT, Arrival Time, etc.) and last-mile metrics (on-time promise, rider utilisation, order accuracy, cancellation rate) on a daily basis. Conduct structured root-cause analysis on recurring operational failures. Partner with driver supply planners and dark store Team Leaders to ensure manpower and rider allocation responds to actual order volume patterns rather than static schedules. Design and embed SOPs across handover - with particular attention to the handoff points where supply-side errors compound into customer-facing failures. Lead periodic cross-functional ops reviews with driver supply, store ops, and tech teams - turning KPI data into prioritised improvement sprints with clear owners and deadlines. Identify and pilot process improvements (slot optimisation, routing logic, rider zoning) and build the measurement framework to validate impact before scaling. Act as the operational escalation point for cross-functional issues that fall between driver supply and store ops.<br><br>????‍♂️ The Magic You Bring<br><br>Minimum 3 years of experience in operations, supply chain, logistics, or fulfillment is required. Demonstrable experience sitting at the intersection of two operational functions (e.g. driver supply + store ops, or warehouse + delivery) rather than owning just one end. Strong analytical instinct — comfortable pulling data, building simple dashboards, and telling a clear story from ambiguous numbers. Process-design mindset: able to document a current-state flow, identify the failure points, and write an SOP that people will actually follow. Influence without authority — this role coordinates across teams without direct line management of store or supply staff, so strong stakeholder management is essential. High comfort with ambiguity and cross-functional ownership gaps — you find the problem’s real owner and build alignment rather than waiting for someone else to step in.<br><br>✨ Bonus Points If You Have<br><br>Quick commerce, dark store, or grocery delivery experience E-commerce operations background Ride-hailing or driver/fleet management experience Formal operations excellence background (Lean, Six Sigma, or similar) Start-up or high-growth environment experience Proficiency in Excel and Tableau for operational reporting Arabic language skills MENA market knowledge<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!