CS Cart Jobs in Qatar
10204 Jobs Found
Additional Information<br><br>Job Number 26084098<br><br>Job Category Information Technology<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.<br><br>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>瑞吉酒店及度假酒店是永恒魅力与开拓精神兼具的行业典范,50 多家豪华酒店和度假酒店遍布全球各地繁华都市,缔造精妙优雅的住宿体验。自 20 世纪初约翰·雅各布·艾斯特四世在纽约率先开设瑞吉酒店以来,瑞吉便是雅致体验与定制服务的象征,亲切的非凡待客师团队和瑞吉的标志性管家服务力求为宾客呈献经典格调与现代气息融合的超凡体验。我们诚邀您加入瑞吉酒店开拓一番事业。加入瑞吉酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The Associate, Data Science plays a foundational role in supporting data science initiatives across the bank. The role involves working under the guidance of senior team members to build and deploy machine learning models, conduct exploratory data analysis, and generate data-driven insights to solve business problems. The associate collaborates with business units to understand requirements, supports model development, and contributes to building scalable data science assets that align with QNB’s strategic goals.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Support the development and tracking of KPIs to measure impact of data science initiatives. - Assist in delivering data analytics solutions that drive business efficiency and revenue growth. - Take part in the overall QNB Data & Analytics strategy execution. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Work with internal stakeholders to understand business needs and translate them into data problems. - Assist in preparing clear, concise, and insightful reports or dashboards for business users. - Support model testing and deployment activities, ensuring stakeholder alignment and timely delivery. - Ensure activities are conducted in accordance with Service Level Agreements (SLAs) with internal departments and units to achieve significant improvements in turnaround times. - Provide precise and timely data to external and internal auditors, compliance teams, financial control, and risk management when required. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): - Support the AVP and other senior data scientists in developing machine learning and statistical models. - Prepare and clean large datasets for analysis and modelling purposes. - Contribute to the implementation of AI/ML pipelines and production-ready solutions. - Document methodologies, outcomes, and learnings for reproducibility and scaling. - Develop predictive models using a variety of advanced machine learning techniques to extract meaningful insights. - Research and implement cutting-edge techniques and tools in data analytics and artificial intelligence to streamline data analysis processes and enhance decision-making. - Identify and implement new statistical or mathematical methodologies as required for specific data-driven projects. - Build robust data-driven models to address complex business questions and employ large-scale experimentation, analysis, and visualization techniques to generate efficient and repeatable insights. Learning & Knowledge: - Stay updated on the latest trends in machine learning, AI, and analytics tools. - Participate in training programs and learning sessions to build advanced analytics capability. - Proactively seek feedback and mentorship from senior team members. - Seek out opportunities to stay current with advancements in data analytics fields. - Initiate regular meetings within the Application Development department focused on discussing progress, resolving issues, and addressing concerns related to AI and data analytics projects.<br><br>Education And Experience Requirements<br><br> Bachler Degree University in data science, Computer Science, Mathematics, Engineering, or a related field. Familiarity with machine learning techniques, data wrangling, and model evaluation practices. High Level knowledge in data science tools like Python, R and Jupiter notebooks is desirable.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
Overview<br><br>The Computer Service Technician applies understanding, knowledge, and guidance of information systems hardware and software to provide problem resolution, problem diagnosis and solutions in a service center environment; clearly communicate technical solutions in a user-friendly professional manner. They are responsible for recognizing, researching, isolating and resolving first level information systems problems for appropriate service, repairs, training and follow-up. Also performs technical inspections for all work processed in the Automated Data Processing Equipment (ADPE) Bench. Perform other duties as assigned.<br><br>Responsibilities<br><br> Provide technical maintenance and service for all ADPE equipment. (20%) Evaluate equipment for malfunctions and deficiencies. (20%) Performs baseline procedures, and hardware replacement. (20%) Work closely with the Systems Support Specialist, Lead (SSSL) to determine serviceability of workstations, monitors, printers, servers, and other computer peripherals. (15%) Is responsible for all final technical inspections and ensures the appropriate status entry is made in the work order tracking system. (15%) Performs monthly UBL inventories and assist with cyclical property inventories. (5%) Performs other duties and assignments as required. (5%) <br><br>Qualifications<br><br> Minimum Qualifications Education/Certifications: Three years related experience may be substituted for one year of education, if degree is required. College degree or equivalent experience. Comp TIA A+ or equivalent Certification is a plus. Experience: 3+ years of related experience. Skills: Capable of effectively communicating technical information in English, both written and verbal. Possess Advanced PC technical support skills Time management and organizational skills Must be proficient using the latest version of Microsoft Office Experience using Maximo work order system or similar system Pursuant to KRH subcontract English competency levels: Reading ability – level 3 Speaking ability – level 3 Writing ability – level 3 Working Environment: Work is generally conducted in a work center administrative environment. However, duties may occasionally involve working outside with a potential exposure to extreme temperatures. Employee use of personal protective equipment (PPE) in certain areas is required. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices. Normal work week is 48 hours but may be required to work overtime. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
Overview<br><br>The Computer Service Technician applies understanding, knowledge, and guidance of information systems hardware and software to provide problem resolution, problem diagnosis and solutions in a service center environment; clearly communicate technical solutions in a user-friendly professional manner. They are responsible for recognizing, researching, isolating and resolving first level information systems problems for appropriate service, repairs, training and follow-up. Also performs technical inspections for all work processed in the Automated Data Processing Equipment (ADPE) Bench. Perform other duties as assigned.<br><br>Responsibilities<br><br> Provide technical maintenance and service for all ADPE equipment. (20%) Evaluate equipment for malfunctions and deficiencies. (20%) Performs baseline procedures, and hardware replacement. (20%) Work closely with the Systems Support Specialist, Lead (SSSL) to determine serviceability of workstations, monitors, printers, servers, and other computer peripherals. (15%) Is responsible for all final technical inspections and ensures the appropriate status entry is made in the work order tracking system. (15%) Performs monthly UBL inventories and assist with cyclical property inventories. (5%) Performs other duties and assignments as required. (5%) <br><br>Qualifications<br><br> Minimum Qualifications Education/Certifications: Three years related experience may be substituted for one year of education, if degree is required. College degree or equivalent experience. Comp TIA A+ or equivalent Certification is a plus. Experience: 3+ years of related experience. Skills: Capable of effectively communicating technical information in English, both written and verbal. Possess Advanced PC technical support skills Time management and organizational skills Must be proficient using the latest version of Microsoft Office Experience using Maximo work order system or similar system Pursuant to KRH subcontract English competency levels: Reading ability – level 3 Speaking ability – level 3 Writing ability – level 3 Working Environment: Work is generally conducted in a work center administrative environment. However, duties may occasionally involve working outside with a potential exposure to extreme temperatures. Employee use of personal protective equipment (PPE) in certain areas is required. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices. Normal work week is 48 hours but may be required to work overtime. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>This role provides technical leadership and oversight for entire infrastructure technology stack.</p>
<ul>
<li><b>Years of Experience:</b> Minimum <b>10+ years</b>.</li>
<li><b>Preferred Functional Certifications:</b> <b>ITIL v4</b></li>
</ul>
<ul>
<li><b>Domain Oversight:</b> Manages the data centre, physical and virtual servers (VMWare, Hyper-V), storage systems, and cloud services.</li>
<li><b>Proactive Monitoring:</b> Works closely with technical teams to proactively monitor IT services and ensure timely technical support to prevent service disruptions.</li>
<li><b>SLA Compliance:</b> Monitors and directs actions to ensure all infrastructure requests and incidents are resolved within SLA targets.</li>
<li><b>System Maintenance:</b> Oversees routine maintenance, housekeeping, and hardware replacements in coordination with third-party vendors.</li>
</ul>
<ul>
<li><b>Core Technical Expertise Areas:</b><ul>
<li><b>Hybrid Infrastructure Management:</b> Oversight of physical and virtual server environments, including <b>VMWare</b> and <b>Hyper-V</b>.</li>
<li><b>Storage & Data Management:</b> Expertise in managing Storage Area Networks (SAN) and complex backup/recovery solutions such as <b>Commvault</b> and <b>Azure Backup Vault</b>.</li>
<li><b>Business Continuity:</b> Directing disaster recovery (DR) site operations and coordinating hardware maintenance with third-party vendors.</li>
</ul></li>
<li><b>Technical Certifications:</b> <b>MCSE (Microsoft Certified Solutions Expert)</b>, <b>VCP (VMWare Certified Professional), Microsoft Azure Solutions Architect Expert.</b></li>
</ul>
<ul>
<li><b>Core Technical Expertise Areas:</b> Hybrid infrastructure management (VMWare, Hyper-V), Microsoft Azure and data centre operations.</li>
</ul>
<p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>This role provides technical leadership and oversight for entire infrastructure technology stack.</p>
<ul>
<li><b>Years of Experience:</b> Minimum <b>10+ years</b>.</li>
<li><b>Preferred Functional Certifications:</b> <b>ITIL v4</b></li>
</ul>
<ul>
<li><b>Domain Oversight:</b> Manages the data centre, physical and virtual servers (VMWare, Hyper-V), storage systems, and cloud services.</li>
<li><b>Proactive Monitoring:</b> Works closely with technical teams to proactively monitor IT services and ensure timely technical support to prevent service disruptions.</li>
<li><b>SLA Compliance:</b> Monitors and directs actions to ensure all infrastructure requests and incidents are resolved within SLA targets.</li>
<li><b>System Maintenance:</b> Oversees routine maintenance, housekeeping, and hardware replacements in coordination with third-party vendors.</li>
</ul></div>
Job Description<br><br>GEMS American Academy in Qatar is currently looking for a hard-working and talented Science Teacher to join our High School team.<br><br>Joining date will be on 01 August 2026.<br><br>Key Responsibilities include:<br><br>Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values. Deliver the required curriculum; demonstrating accurate and up to date knowledge of curriculum and subject matter. Plan and deliver quality lessons to motivate students. Create and utilise appropriate materials and the classroom environment to cater for different learning styles. Show written evidence of planning and preparation on request. Establish and maintain records of curriculum and year plans, attendance, teaching resources, assessment plans etc. Ensure the GEMS policies, procedures, and codes of conduct are followed at all times. Teach students assigned according to their individual needs using appropriate teaching strategies that meet student needs and abilities eg late-entering students, ESL, low academic ability, gifted and talented etc. Set and mark work. Assess, record and report on the academic development, progress and attainment of students and use assessment to ensure the curriculum meets the individual student’s needs. Display competence in using media and technology in the classroom. Promote the general progress and well-being of students and provide guidance to students on educational matters. Communicate with persons outside the school where appropriate (eg Ministry of Education officials). Participate in appraisal and Performance Management procedures and Continuing Professional Development (CPD). Work alongside colleagues on the preparation and development of teaching materials, resources, courses of study and pastoral arrangements. Participate in, and lead where appropriate, the co-curricular and extra-curricular programmes in the school. Promote good working relationships through active leadership and sharing of ideas, materials and experiences. Monitor and supervise safe and appropriate student behavior. Plan and implement strategies to encourage self-discipline and manage disruptive behavior. Model and encourage cultural awareness and understanding and promote a love of learning. Assist in the planning and organising of school events and functions (eg inter-house competitions, concerts, school plays, prize days etc). Communicate and meet with parents regularly promoting the GEMS philosophy and core values; keep parents regularly informed of students’ progress while respecting the confidentiality of student-related information Initiate effort and energy beyond the typical work day, where the tasks require additional commitment. Attend staff meetings and serve on committees as required. Perform other duties as requested by direct & dotted reporting line managers/supervisors.<br><br>Skills<br><br>Successful candidates will need to:<br><br>Embody and role model our core values of respect, innovation, leadership, purpose and tenacity Hold a B. Ed or Bachelors degree in relevant field with PGCE/PGDE or equivalent L5 teaching qualification Knowledge of the use of ICT in schools to aid teaching and learning Skilled teacher with solid commitment to teaching and learning and strong subject knowledge in relevant area Excellent communication skills able to build relationships with students and colleagues and contribute to wider school life Has at least 2 years teaching experience in relevant subject area/age group<br><br>GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented <strong>ITS Engineer - ICT</strong>, seconded to our client from government sector in <strong>Doha, Qatar</strong>.</span></p><br><p><span>The role will support the Senior ICT Engineer in ensuring the availability, performance, security and resilience of RMC ICT infrastructure, including data centre environments, networks, virtualized platforms, hardware, software and associated systems supporting Intelligent Transport Systems (ITS).</span></p><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Monitoring and supporting <strong>Road Management Centre (RMC)</strong> systems to ensure required performance, availability and service levels.</span></li><li><span>Reviewing and witnessing <strong>ITS project commissioning</strong>, ensuring RMC hosting, configuration and network infrastructure meet Ashghal specifications and performance requirements.</span></li><li><span>Supporting the Senior ICT Engineer in the <strong>investigation, analysis and design</strong> of new projects and existing ITS assets, ensuring RMC infrastructure can meet required compute, network, storage and backup needs.</span></li><li><span>Supporting the management and performance monitoring of the <strong>RMC ICT and infrastructure maintenance contractor</strong>, ensuring availability targets for LAN, hardware and software systems are achieved.</span></li><li><span>Monitoring preventive maintenance activities and ensuring secondary and contingency measures are available and operational for RMC/DR control rooms and data centre equipment.</span></li><li><span>Monitoring the configuration and management of <strong>RMC virtualized environments</strong>, ensuring appropriate resource allocation and effective monitoring and alerting.</span></li><li><span>Monitoring <strong>RMC/DR firewall configurations and hardware change controls</strong>, ensuring changes are properly documented in line with ICT best practices.</span></li><li><span>Reviewing plans, specifications and estimates for roadway <strong>ITS implementation projects</strong>, assessing the suitability of RMC/DR data centre hardware and infrastructure and identifying additional resource requirements.</span></li><li><span>Supporting the resolution of technical issues, including substandard products, and providing <strong>technical guidance</strong> to project team members.</span></li><li><span>Coordinating with Ashghal ISD to ensure RMC operational technology aligns with IT security requirements and management measures.</span></li><li><span>Supporting studies on <strong>hosting options, cloud readiness and optimal ICT architectures</strong> for RMC environments.</span></li><li><span>Identifying technology trends and recommending improvements to the efficiency, reliability and performance of RMC and DR data centre environments.</span></li><li><span>Providing technical input into <strong>troubleshooting, fault investigation and triage</strong> activities and undertaking technical work within the scope of competence.</span></li><li><span>Maintaining up-to-date knowledge of industry best practices and applying these to support professional development.</span></li><li><span>Adhering to Health & Safety policies, procedures and work instructions.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include<strong> 10+ years of relevant experience, including at least 5 years’ specialist experience in ICT infrastructure.</strong> partnered with a <strong>Bachelor’s Degree in Engineering, Information Technology, Computer Science or a relevant discipline</strong>.</span></p><br><ul><li><span>Holding <strong>Chartered Membership</strong> of an engineering or relevant professional body is advantageous.</span></li><li><span>Holding <strong>CCNA or equivalent certification</strong> related to network hardware, software and telemetry systems.</span></li><li><span>Demonstrating experience in <strong>data centre environments, virtualization, network infrastructure and service availability management</strong>.</span></li><li><span>Demonstrating experience in monitoring ICT infrastructure, fault management systems and maintenance contractors.</span></li><li><span>Establishing strong working relationships with <strong>clients, contractors, stakeholders and project teams</strong> and effectively supporting change.</span></li><li><span>Demonstrating the ability to influence and engage stakeholders and staff at all levels.</span></li><li><span>Being proficient in <strong>Microsoft Office, network management and fault management systems</strong>.</span></li><li><span>Communicating effectively in <strong>written and spoken English</strong>; Arabic language skills are preferred.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
Key Responsibilities:1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. 2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. 3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements. 4. Delivered support using tools such as SCCM, Intune, and Service Now for asset tracking, ticket resolution, and remote assistance. 5. Administered approved software installations, updates, and security patching in coordination with IT policies. 6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients. 7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement. 8. Offered VIP support and acted as the primary onsite contact during critical escalations or outages. 9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance. 10. Assisted with Active Directory tasks, basic user account management, and smart hands support. 11. Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference. 12. Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling. 13. Followed ITIL practices for incident, problem, and service request management in corporate environments.
Additional Information<br><br>Job Number 26085660<br><br>Job Category Information Technology<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br><br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Role:Lead the full IT & IS audit engagement, including planning, audit scope, risk assessment, control testing, review of working papers, reporting, and executive presentation. Responsibilities:Lead the IT & IS audit engagement from planning to final report. Develop audit scope, audit plan, and work programs. Review IT governance, IT risk management, information security, cybersecurity, and IT operations. Supervise audit testing and review working papers. Prepare and review audit reports and recommendations. Support knowledge transfer activities.<br>Qualifications:CISA, CIA, CISM, CISSP, CRISC, or equivalent certification.10–15 years of experience in IT auditing, information security, IT risk management, and IT governance. Strong knowledge of NIA/NCSA, ISO 27001, ISO 22301, COBIT, and IIA Standards. Strong report writing and presentation skills.
Position: IT Project Manager - Consultant<br>Job Purpose Summary:The incumbent is primarily responsible for managing, coordinating and monitoring aportfolio of IT projects from initiation to closing and ensure that these projects are deliveredon schedule as per the strategy plan. Essential Duties & Responsibilities:- Manage assigned portfolio of projects in accordance with the IT Project managementmethodology to ensure successful execution of the project as measured by set goals andcustomer satisfaction.- Build and maintain strong and effective relationship with all other related departments andunits to achieve the successful project completion.- Build effective communications and manage vendor engagements to ensure contractualobligations are met at both ends.- Coordinate between various departments within IT to ensure the progress of the ongoingprojects.- Effectively communicate relevant project information to superiors and peers.- Report project progress and problems to management on a timely basis.- Prepare the project initiation reports, project status reports, project closure reports and allother requisite reports on a timely basis and communicate appropriately.- Minimize risk exposure by managing the scope and mitigating risk across projects.- Conduct/participate in team and client meetings, ensure team direction and objectivity.- Handle difficult project personnel situations directly, using appropriate discretion, and inliaison with the Human Capital function.- Understand system internals, architecture and limitations in deciding on methods of problemsolving.- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.- Ensure protection and security of project and other information from any unauthorizedaccess within the overall security policy of the Group.- Ensure high standards of confidentiality to safeguard commercially sensitive information.- Identify areas for professional development of self and act to enhance professionaldevelopment. Education/Experience Requirements:- Bachelor’s Degree.- Certification in Project Management (PMI).- MBA or Masters Degree is a plus.- Minimum 8 years’ experience in in managing IT projects in banking and financial services.- Training courses and certification in systems technology, management and banking is a plus Required Special Skills:- Strong project management skills.- Excellent oral and written communication skills in English.- Strong stakeholder management skills- Strong analytical, problem solving, decision-making and financial management skills.- Self-driven with well-developed leadership, motivational and team-building skills.- Good interpersonal skills.- Ability and willingness to learn and adapt.
Lead the successful delivery of advanced venue technology solutions across stadiums, sports venues, and large-scale international sporting events. The role is responsible for managing end-to-end technology project delivery, ensuring seamless integration of ICT, AV, and ELV systems while enhancing operational readiness and event-day experience for stakeholders, organizers, and spectators.<br>Key Responsibilities<br>Lead the overall delivery lifecycle of Venue Technology projects from concept initiation through planning, procurement, implementation, testing, commissioning, and operational handover. Manage RFP preparation, tendering activities, vendor evaluations, contract coordination, and post-award project execution activities. Develop and maintain project documentation, governance artefacts, technical specifications, implementation plans, and reporting frameworks for all Venue Technology initiatives. Oversee project execution in coordination with vendors, consultants, contractors, and internal project management teams. Develop integrated project plans aligned with operational, engineering, and event delivery requirements across stadiums, venues, clubs, and mega-event environments. Define and document functional and technical requirements for venue technology systems and infrastructure. Support Venue Technology Operations teams and event organizers in defining project scope, operational expectations, and technical delivery requirements. Monitor project performance, risks, issues, timelines, budgets, and quality standards to ensure successful delivery outcomes. Ensure compliance with applicable industry standards, regulatory requirements, cybersecurity standards, and venue operational guidelines. Lead contract performance management activities to ensure vendor compliance, service quality, and client satisfaction throughout project execution and delivery phases. Coordinate testing, commissioning, integration validation, operational readiness, and transition-to-operations activities.<br>Delivery Resource Planning & Governance<br>Manage and report on the progress of all Venue Technology projects and delivery programs. Provide regular executive-level updates, dashboards, and status reports to senior leadership and stakeholders. Lead service coordination meetings with vendors, consultants, operators, and external stakeholders. Manage the activities and performance of the Venue Technology Delivery team to ensure alignment with project objectives and operational requirements. Ensure all designs and implementations are compatible with venue operational standards, technology lifecycle requirements, scalability, and future expansion needs. Provide leadership, mentorship, and technical direction to team members and project resources. Support strategic planning initiatives related to venue technology transformation and innovation. Perform additional responsibilities as assigned by management.<br>Qualifications<br>Bachelor’s or Master’s Degree in Electrical Engineering, Computer Engineering, Information Technology, or a related discipline. Minimum 10+ years of experience in Information Technology and technology project delivery. Minimum 7+ years of experience in a similar leadership role managing complex technology projects. Minimum 4 years of mandatory experience within sports venues, stadiums, or mega sporting event environments. PMP (Project Management Professional) or PRINCE2 Certification.<br>Required Skills & Competencies<br>Proven experience delivering large-scale ICT, AV, and ELV projects within stadiums, arenas, smart venues, or mega-event environments. Strong expertise in SMART stadium and venue technologies, including integrated venue systems and event technology infrastructure. Experience in designing, implementing, and managing venue-based technology solutions for international sporting events. Strong understanding of project management methodologies, governance frameworks, and delivery best practices. Ability to interpret and develop technical drawings, schematics, wiring diagrams, and infrastructure layouts. Strong vendor management, stakeholder engagement, and contract management capabilities. Excellent leadership, organizational, and communication skills. Strong analytical thinking, troubleshooting, and problem-solving abilities. Ability to manage multiple projects and priorities within fast-paced, high-pressure event environments. High attention to detail and commitment to operational excellence and delivery quality.
Lead the successful delivery of advanced venue technology solutions across stadiums, sports venues, and large-scale international sporting events. The role is responsible for managing end-to-end technology project delivery, ensuring seamless integration of ICT, AV, and ELV systems while enhancing operational readiness and event-day experience for stakeholders, organizers, and spectators.<br>Key Responsibilities<br>Lead the overall delivery lifecycle of Venue Technology projects from concept initiation through planning, procurement, implementation, testing, commissioning, and operational handover. Manage RFP preparation, tendering activities, vendor evaluations, contract coordination, and post-award project execution activities. Develop and maintain project documentation, governance artefacts, technical specifications, implementation plans, and reporting frameworks for all Venue Technology initiatives. Oversee project execution in coordination with vendors, consultants, contractors, and internal project management teams. Develop integrated project plans aligned with operational, engineering, and event delivery requirements across stadiums, venues, clubs, and mega-event environments. Define and document functional and technical requirements for venue technology systems and infrastructure. Support Venue Technology Operations teams and event organizers in defining project scope, operational expectations, and technical delivery requirements. Monitor project performance, risks, issues, timelines, budgets, and quality standards to ensure successful delivery outcomes. Ensure compliance with applicable industry standards, regulatory requirements, cybersecurity standards, and venue operational guidelines. Lead contract performance management activities to ensure vendor compliance, service quality, and client satisfaction throughout project execution and delivery phases. Coordinate testing, commissioning, integration validation, operational readiness, and transition-to-operations activities.<br>Delivery Resource Planning & Governance<br>Manage and report on the progress of all Venue Technology projects and delivery programs. Provide regular executive-level updates, dashboards, and status reports to senior leadership and stakeholders. Lead service coordination meetings with vendors, consultants, operators, and external stakeholders. Manage the activities and performance of the Venue Technology Delivery team to ensure alignment with project objectives and operational requirements. Ensure all designs and implementations are compatible with venue operational standards, technology lifecycle requirements, scalability, and future expansion needs. Provide leadership, mentorship, and technical direction to team members and project resources. Support strategic planning initiatives related to venue technology transformation and innovation. Perform additional responsibilities as assigned by management.<br>Qualifications<br>Bachelor’s or Master’s Degree in Electrical Engineering, Computer Engineering, Information Technology, or a related discipline. Minimum 10+ years of experience in Information Technology and technology project delivery. Minimum 7+ years of experience in a similar leadership role managing complex technology projects. Minimum 4 years of mandatory experience within sports venues, stadiums, or mega sporting event environments. PMP (Project Management Professional) or PRINCE2 Certification.<br>Required Skills & Competencies<br>Proven experience delivering large-scale ICT, AV, and ELV projects within stadiums, arenas, smart venues, or mega-event environments. Strong expertise in SMART stadium and venue technologies, including integrated venue systems and event technology infrastructure. Experience in designing, implementing, and managing venue-based technology solutions for international sporting events. Strong understanding of project management methodologies, governance frameworks, and delivery best practices. Ability to interpret and develop technical drawings, schematics, wiring diagrams, and infrastructure layouts. Strong vendor management, stakeholder engagement, and contract management capabilities. Excellent leadership, organizational, and communication skills. Strong analytical thinking, troubleshooting, and problem-solving abilities. Ability to manage multiple projects and priorities within fast-paced, high-pressure event environments. High attention to detail and commitment to operational excellence and delivery quality.
Job Description<br><br>The Project Coordinator provides comprehensive support to project delivery activities by assisting senior project managers in planning, tracking, reporting, and execution of projects. The role ensures adherence to agreed scope, timelines, quality standards, and governance processes while managing assigned small‑scale projects independently.<br><br>Responsibilities<br><br> Quality Assurance test experience in the past: Familiar with Test scripts preparation and executing Testing, raising Bugs and reporting to Vendor for fixing Being able to write procedures, prepare Training materials for a new system Training experience High-level knowledge of Demand Management, resource and capacity planning process Preparing Management regular reports Strong Excel skills, fluency with basic formulas, being able to build Pivots Preparing executive summaries, presentations/status reports and management Dashboards Ensure all project-related documents (plans, status reports, and logs. Etc.) are accurately prepared, updated, and maintained. Assist senior project managers for day-to-day activities Manage small sized Projects Contribute to process improvements and standardization efforts within the Projects Department. <br><br>Qualifications<br><br>Desired Educational Background: Bachelor’s degree in business administration, Information Systems, Project Management, or a related discipline<br><br>Language Requirement: English (Filipino is preferred)<br><br>Desired Experience: 3+ years of experience in project coordination, PMO, or project support role<br><br>Job Specific Skills<br><br>Project Coordination & Execution<br><br> Project & Portfolio Management Tools Quality Assurance & Testing Support Reporting & Executive Communication Data Analysis & Office Tools Documentation & Knowledge Management Training & System Management Demand, Resource & Capacity Support Process Improvement & PMO Support Vendor & stakeholder Coordination <br><br>Competencies<br><br>Technical<br><br> Project & Delivery Management Project & Portfolio Management Tools Quality Assurance & Testing Demand, Resource & Capacity Management Reporting & Management Information Data & Productivity Tools Documentation, Procedures & Knowledge Management Training & User Enablement Process Improvement & Standardization <br><br>Behavioral<br><br> Communication & Stakeholder Engagement Organization & Time Management Problem Solving & Critical Thinking Accountability & Ownership Collaboration & Teamwork Adaptability & Learning Agility Quality & Results Orientation Customer & Service Focus Process Discipline & Improvement Mindset <br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Job Description<br><br>The Project Coordinator provides comprehensive support to project delivery activities by assisting senior project managers in planning, tracking, reporting, and execution of projects. The role ensures adherence to agreed scope, timelines, quality standards, and governance processes while managing assigned small‑scale projects independently.<br><br>Responsibilities<br><br> Quality Assurance test experience in the past: Familiar with Test scripts preparation and executing Testing, raising Bugs and reporting to Vendor for fixing Being able to write procedures, prepare Training materials for a new system Training experience High-level knowledge of Demand Management, resource and capacity planning process Preparing Management regular reports Strong Excel skills, fluency with basic formulas, being able to build Pivots Preparing executive summaries, presentations/status reports and management Dashboards Ensure all project-related documents (plans, status reports, and logs. Etc.) are accurately prepared, updated, and maintained. Assist senior project managers for day-to-day activities Manage small sized Projects Contribute to process improvements and standardization efforts within the Projects Department. <br><br>Qualifications<br><br>Desired Educational Background: Bachelor’s degree in business administration, Information Systems, Project Management, or a related discipline<br><br>Language Requirement: English (Filipino is preferred)<br><br>Desired Experience: 3+ years of experience in project coordination, PMO, or project support role<br><br>Job Specific Skills<br><br>Project Coordination & Execution<br><br> Project & Portfolio Management Tools Quality Assurance & Testing Support Reporting & Executive Communication Data Analysis & Office Tools Documentation & Knowledge Management Training & System Management Demand, Resource & Capacity Support Process Improvement & PMO Support Vendor & stakeholder Coordination <br><br>Competencies<br><br>Technical<br><br> Project & Delivery Management Project & Portfolio Management Tools Quality Assurance & Testing Demand, Resource & Capacity Management Reporting & Management Information Data & Productivity Tools Documentation, Procedures & Knowledge Management Training & User Enablement Process Improvement & Standardization <br><br>Behavioral<br><br> Communication & Stakeholder Engagement Organization & Time Management Problem Solving & Critical Thinking Accountability & Ownership Collaboration & Teamwork Adaptability & Learning Agility Quality & Results Orientation Customer & Service Focus Process Discipline & Improvement Mindset <br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>EGA's MYP Science Teacher plays a key role in fostering scientific inquiry, critical thinking, and interdisciplinary learning. The teacher delivers engaging, inquiry-based lessons aligned with the IB Middle Years Programme (MYP) framework, emphasizing real-world applications of science.</p><p>Key Responsibilities:</p><ul><li>Curriculum Delivery: Teach MYP Science, covering physics, chemistry, biology, and environmental science, using an inquiry-based approach.</li><li>Conceptual Understanding: Develop students' investigative and analytical skills through hands-on experiments, projects, and real-life applications.</li><li>Interdisciplinary Learning: Integrate science concepts with other subjects, emphasizing the global context of scientific discoveries.</li><li>Assessment & Feedback: Use MYP formative and summative assessments, including criterion-based grading, to track student progress.</li><li>Technology Integration: Incorporate digital tools, simulations, and scientific technology to enhance learning.</li><li>Student Engagement: Promote independent research, STEM innovation, and scientific thinking in the classroom.</li><li>Safeguarding & Well-being: Ensure student safety, particularly in laboratory settings, and adhere to school safeguarding policies.</li><li>Professional Development: Stay updated on IB methodologies and advancements in science education.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Want to stand out? Make sure your profile matches these job requirements to get your application noticed.</p><p>Eligible Candidates: Certified Teacher, University Graduate</p><p>Minimum Education: Bachelor</p><p>Teaching Experience: 2+ years</p><p>Licenses & Certifications: Teaching Credential/License</p><p>Visa Eligible Citizenships: Visa eligibility is determined by employers and local regulations. If your citizenship isn t listed, you may not be eligible for this role.</p><p></p></section>
About the role:<br>This role serves as the technical authority for Passenger Screening Systems, driving system reliability, security, and regulatory compliance across HIA and DIA. It bridges business, suppliers, and project teams to deliver innovative, resilient, and future-ready screening solutions.<br>Responsibilities:<br>Responsible for the maintenance of the fleet of Passenger Screening System equipment and applications across HIA and DIA. Responsible to work directly with the business to understand operational needs and translate it into technical requirements. Work as technical lead to support passenger screening projects and bridge the gap between supplier and project management team. Responsible for research on emerging industry trends and technologies in passenger screening domain and to recommend proposals for their application at MATAR to achieve tangible benefits, improve passenger experience and safeguard company’s information assets and IT infrastructure. Responsible for identifying all the risks related to Passenger Screening System and work out a mitigation plan for the same. Ensure adequate controls related to passenger screening system established, deployed and managed in a secure environment. Support the governance of Passenger Screening System architecture across assigned business units, ensuring consistency with specified requirements agreed with both external and internal customers/ suppliers. Review functional and non-functional requirements and make recommendations in-line with established frameworks. Independently evaluate and undertake impact analysis on major solution design options for Passenger Screening System implementations. Responsible to built scalable, resilient and sustainable solutions to address business requirements. Responsible to identify new regulations (viz. ECAC, TSA, QCAA etc.) and ensure that the solutions and equipment are aligned with those regulations.<br>About you:<br>Minimum 7+ years of experience in Passenger Screening System (X-Ray, CT Machines, Body Scanners, Explosive Trace Detectors, Bottle Liquid Scanner etc.) Bachelor's degree or equivalent Experience in working directly with multiple screening equipment manufacturers and evaluation of new technologies. Experience in implementation and maintenance of Passenger Screening System in a medium to large airport/ aviation environment. Awareness about the regulatory compliances and certifications in aviation industry.
About the role:<br>This role serves as the technical authority for Passenger Screening Systems, driving system reliability, security, and regulatory compliance across HIA and DIA. It bridges business, suppliers, and project teams to deliver innovative, resilient, and future-ready screening solutions.<br>Responsibilities:<br>Responsible for the maintenance of the fleet of Passenger Screening System equipment and applications across HIA and DIA. Responsible to work directly with the business to understand operational needs and translate it into technical requirements. Work as technical lead to support passenger screening projects and bridge the gap between supplier and project management team. Responsible for research on emerging industry trends and technologies in passenger screening domain and to recommend proposals for their application at MATAR to achieve tangible benefits, improve passenger experience and safeguard company’s information assets and IT infrastructure. Responsible for identifying all the risks related to Passenger Screening System and work out a mitigation plan for the same. Ensure adequate controls related to passenger screening system established, deployed and managed in a secure environment. Support the governance of Passenger Screening System architecture across assigned business units, ensuring consistency with specified requirements agreed with both external and internal customers/ suppliers. Review functional and non-functional requirements and make recommendations in-line with established frameworks. Independently evaluate and undertake impact analysis on major solution design options for Passenger Screening System implementations. Responsible to built scalable, resilient and sustainable solutions to address business requirements. Responsible to identify new regulations (viz. ECAC, TSA, QCAA etc.) and ensure that the solutions and equipment are aligned with those regulations.<br>About you:<br>Minimum 7+ years of experience in Passenger Screening System (X-Ray, CT Machines, Body Scanners, Explosive Trace Detectors, Bottle Liquid Scanner etc.) Bachelor's degree or equivalent Experience in working directly with multiple screening equipment manufacturers and evaluation of new technologies. Experience in implementation and maintenance of Passenger Screening System in a medium to large airport/ aviation environment. Awareness about the regulatory compliances and certifications in aviation industry.
Act as the first point of contact for end-users, receiving, logging, troubleshooting, and resolving IT service requests and incidents through phone, email, live chat, chatbot, and other approved channels. Key Responsibilities Respond to user inquiries through phone, email, live chat, and chatbot. Log, prioritize, track, and update incidents and service requests in the ITSM ticketing system. Validate user and request information before taking action or escalating. Provide remote support to diagnose and resolve technical issues. Escalate unresolved issues to the appropriate support or specialist team and follow up until closure. Ensure issues are resolved and confirmed with users before ticket closure. Maintain and contribute to the IT knowledge base, including troubleshooting guides, FAQs, and known issues. Provide initial guidance and support to users on IT products and services. Document software-related issues and coordinate follow-up on reported fixes. Maintain professionalism, confidentiality, and data protection standards when handling user information. Work Schedule: 24x7x365 shift rotation, including weekends and public holidays<br>Minimum Qualifications & Experience Bachelor's degree in IT or a related field. Minimum of 5 years of relevant experience in IT service desk, call center, or user support. Experience with an ITSM ticketing platform such as SMAX or equivalent is highly preferred. Experience in a 24x7 shift-based support environment is preferred.<br>Mandatory Certification Valid, accredited ITIL certification (ITIL Foundation or higher).<br>Core Skills & Competencies Strong verbal and written communication skills. Professional and customer-focused telephone manner. Working knowledge of desktop operating systems, MS Office/365, Active Directory, and common enterprise applications. Ability to triage and prioritize incidents. Strong active listening and problem-solving skills. Accurate and detailed ticket documentation. Basic proficiency in remote support tools. Ability to work rotating shifts, including nights, weekends, and public holidays.<br>Language Requirement Arabic and English bilingual proficiency is highly preferred. Professional-level speaking, reading, and writing skills in both languages are required.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensuring effective implementation and steward of TAG Management System, procedures and data verification tools within LNG OPCO including interface with Contractor to deliver the data integrity</p><p>Performs data validation and reporting to monitor the data integrity and consistency of work done by Contractor</p><p>Ensure fitness-for-purpose of data through execution of data validation and verification as appropriate</p><p>Ensure all activities are undertaken in compliance with Company Safety, Health and Environment and Quality policies, regulations and standards.</p><p>Review the Tag Management System process/procedures and recommend appropriate actions to implementation, customization and troubleshooting.</p><p>Perform short-term and ad hoc analysis related to Tag reservation by end users.</p><p>Monitor and evaluate the effectiveness of the updated Tag Management System after implementation and continuously refine and optimize as necessary.</p><p>Establish a robust change management process to facilitate the smooth transition from the current system and procedure to the updated versions, including appropriate training and communication to affected stakeholders.</p><p>Implement a contingency plan in case any unforeseen issues or challenges arise during the design updates or implementation process, to minimize potential risks and disruptions to the project.</p><p>Maintain the data/taxonomy gateway, ensuring all data/taxonomy collection are validated and publish via Tag Management System</p><p>Validate correctness and completeness of data collection from Major project/Contractors.</p><p>Work closely with each Major project team to ensure that the contractors and vendors understand the data requirements, and in ensuring that subsequent data collection is appropriately collected, for successful transfer to project database, both qualitative and quantitative aspects.</p><p>Work closely with IT and related Stakeholder to customize and restructure the System to ensure the System meets LNG required and fitness-for-purpose to End Users.</p><p>Carry out verification and validation of the data at appropriate stages of the project's life cycle, ensuring the consistency and quality of the data is aligned with progress of the project phase.</p><p>Providing Technical support to all LNG Assets to ensure Asset registry Integrity.</p><p>Managing/Administering the end-to-end Tag Management System related process</p><p>Review of drawings, materials submittals, and packages related to Tag Management System</p><p>Attend all meetings and technical workshops related to Tag Management System</p><p>Ensuring that the Projects deliverables meet LNG Policy and Procedure</p><p>Performing integrity check and all administrative tasks related to Tag Management System</p><p>Monitoring and supervising activities related to the Tag Management System and recommending projects / suggestions to ensure efficient and reliable operations.</p><p>Review and Develop equipment numbering strategies to ensure continuity of service and optimum performance of Systems</p><p>Ensuring the PMT/Contractors are delivering Tags according to the Company's standards Requirements and Policy and Procedure</p><p>Ensure that all Taxonomy/Tags numbers are kept up to date in the Tag Management System</p><p>Carries out various activities related to major projects for modifications and improvements to existing Tag Management system and its process</p><p>Acts as the focal point for Tag Management System engineering matters and provides expert technical advice to Management and other departments/divisions as required. Also troubleshoots complex or system problems and recommends sound and cost-effective solutions as the problems arise.</p><p>Responsible for the support of Company Safety, environment and Quality policies and programs, and carrying out specific duties and responsibilities related to his job as spelled out in Management system documentation, policies, procedures, local documentation, Management System Manual, Safety Manual, and other related documents.</p><p>Meeting the requirements of the company's business plan and objectives.</p><p>Coordinate with subject matter experts to execute procedures updates ensuring all formal approvals are captured and archived for future audit and traceability.</p><p>Develop and maintain analytical dashboards to monitor handover milestones, data readiness and KPI metrics.</p><p>Plan and deliver target training sessions to end users and stakeholders on updated procedures and system handover workflow.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or Diploma in engineering or Computer Science</li><li>10 years' experience associated with Information Management and system handover within the Oil & Gas Construction Industry</li><li>Knowledge of Engineering Design Systems preferably SPF, Bentley and Aveva engineering.</li><li>Experience in using SAP, D2 Documentum and Power BI.</li><li>Familiar with CFIHOS standard.</li><li>Experience in managing large-scale projects with complex tagging requirements, including successful implementation and integration of data management systems.</li><li>Full understanding of the EPC execution of data management, including the various phases, deliverables, and quality assurance processes.</li><li>Strong coordination skills, extensive quality experience in responsible roles on major oil & gas engineering & construction projects</li><li>Strong IT and coordination skills, extensive quality experience in responsible roles on major oil & gas engineering & construction projects</li><li>Experience with conducting audits & assessing process-driven quality systems</li><li>High computer literacy in both office and technical / engineering applications</li><li>Very strong team working skills, with the ability to interact effectively with a wide range of stakeholders</li><li>Proven Technical background with specific familiarity in gas plant operating environment and equipment.</li></ul><p></p></section>