branch manager Jobs in Qatar
2500 Jobs Found
Qatar - Lusail
Additional Information<br><br>Job Number 26082289<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Qatar - Lusail
Additional Information<br><br>Job Number 26082289<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Qatar - Doha
Additional Information<br><br>Job Number 26082407<br><br>Job Category Finance & Accounting<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br><br>OR<br><br> 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Work, Projects, and Policies <br><br> Coordinates and implements accounting work and projects as assigned. Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. Complies with Federal and State laws applying to fraud and collection procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances credit card ledgers. Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.<br><br>Maintaining Finance and Accounting Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Maintains a strong accounting and operational control environment to safeguard assets. Completes period end function each period. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br><br>Demonstrating and Applying Accounting Knowledge <br><br> Demonstrates knowledge of job-relevant issues, products, systems, and processes. Demonstrates knowledge of return check procedures. Demonstrates knowledge of the Gross Revenue Report. Demonstrates knowledge and proficiency with write off procedures. Demonstrates knowledge and proficiency with consolidated deposit procedures. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br><br>Leading Accounting Teams <br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Motivates and provides a work environment where employees are productive. Imposes deadlines and delegates tasks. Provides an "open door policy" and is highly visible in areas of responsibility. Understands how to manage in a culturally diverse work environment. Manages the quality process in areas of customer service and employee satisfaction.<br><br>Managing and Conducting Human Resource Activities<br><br> Supports the development, mentoring and training of employees. Provides constructive coaching and counseling to employees. Trains people on account receivable posting techniques.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates personal integrity. Uses effective listening skills. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict effectively. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time well and possesses strong organizational skills. Presents ideas, expectations and information in a concise well organized way. Uses problem solving methodology for decision making and follow up. Makes collections calls if necessary.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
St. Regis
Qatar
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: 4 to 6 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
toto
Qatar
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
NES Global Talent
Qatar
<h2 class="h5">Job description</h2>
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Lead – Facilities Management <br> QATAR // <br> Temporary Contract <br> 6 months, extendable <br>WWW.NESGT.COM <br> Job Title: Lead – Facilities Management <br> Job Details <br> Position Title: Lead – Facilities Management Reports To: Head – Technical Facilities Division: Facilities Management Department: Operations and Services <br> Job Purpose <br> The Facilities Management Lead supports the delivery of reliable, compliant, and cost-effective facilities and services across one or multiple sites in Qatar <br> Reporting to the Head of Technical Facilities, the role coordinates daily maintenance operations, work orders, vendor and subcontractor activities, procurement support, and client reporting <br> Key Accountabilities <br> • Manage and track work orders, ensuring proper prioritization, assignment, follow-up, and <br> closure, with clear updates to requestors and stakeholders <br> • Coordinate day-to-day building maintenance activities, including HVAC, electrical, <br> plumbing, fire/life safety, pumps, generators, and UPS where applicable, to ensure <br> continuity of operations and adherence to site procedures <br> • Plan, schedule, and monitor preventive maintenance. Maintain service reports, checklists, <br> and asset history records for audit readiness <br> • Coordinate external vendors and subcontractors, including scope clarification, site access, <br> permits-to-work where required, supervision, and verification of completed works, <br> including punch-list closeout <br> • Support procurement by raising service and material requests, collecting and tabulating <br> quotations, coordinating technical clarifications, and following purchase order and <br> approval workflows <br> • Assist with contract administration, planned maintenance completion, and service <br> deliverables. Support the preparation of variations, renewal inputs, and supporting <br> evidence <br> • Conduct routine site inspections and condition assessments. Issue corrective actions, <br> track risks and recurring issues, and verify closeout <br> • Maintain QA/QC and technical documentation, including method statements, inspection <br> checklists, test results, as-built records, and O&M manuals where applicable, to support <br> quality benchmarks and handover <br> • Support QHSE and IMS requirements by coordinating toolbox talks, ensuring permit-towork compliance, supporting incident and near-miss reporting, and maintaining required <br> safety records and training logs <br> • Support mobilization, demobilization, and moves, adds, and changes, including site <br> readiness, service activation, inventory checks, access coordination, and closeout <br> documentation <br> WWW.NESGT.COM <br> • Track invoices, delivery notes, and service completion certificates. Support cost control by <br> monitoring consumption and spend against budget and highlighting variances to the <br> Operations Manager <br> • Prepare periodic client and internal reports, including work-order metrics, KPI dashboards, <br> vendor performance, issues logs, and preventive-maintenance compliance. Support <br> meeting minutes and action tracking as required <br> Communications and Working Relationships <br> Internal <br> • Head of Technical Facility <br> • Director of Operations and Services <br> • Function heads across the organization <br> • Relevant committees <br> External <br> • Client representatives and site supervisors/technicians <br> • MEP subcontractors, suppliers, and consultants, as applicable <br> • Security, IT, and QHSE/EH&S <br> Context, Work Environment and Decision-Making Authority <br> • The role is primarily site-based, supporting facilities and service-delivery activities across <br> assigned locations and liaising with internal and external stakeholders as required <br> • Work is carried out in a mixed environment, including office and operational areas, with <br> routine adherence to site-access controls, safety requirements, and company procedures <br> • Uses judgement to coordinate day-to-day priorities, support issue resolution, and maintain <br> accurate records and updates within agreed processes and service expectations <br> • Escalates non-routine matters and decisions with material safety, operational, contractual, <br> or financial impact to the appropriate manager for direction or approval <br> Qualifications, Experience and Skills <br> Minimum Qualifications <br> • Bachelor’s degree in Facilities Management, Engineering — Electrical or Mechanical — <br> Building Services, or a related field <br> • NEBOSH certification and IOSH certification <br> • Facilities or maintenance certifications, such as IFMA FMP/CFM or BOMI, and/or safety <br> training, such as OSHA 10/30, as applicable <br> • Good working knowledge of building services and maintenance systems, including HVAC, <br> electrical, plumbing, and fire/life safety systems <br> • Ability to interpret technical drawings, floor plans, maintenance procedures, and HSE <br> documentation <br> • Knowledge of QHSE requirements, including permit-to-work systems, risk assessments, <br> and site-safety practices <br> • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook <br> • Strong communication, customer-service, and coordination skills <br> WWW.NESGT.COM <br> • Knowledge of sustainability practices, energy management, and waste-management <br> initiatives <br> • Familiarity with local authority and regulatory requirements in Qatar <br> Minimum Experience <br> • Minimum of 10 years’ experience in facilities operations, facilities coordination, MEP <br> maintenance administration, property management, or a related field. <br> • Experience using Computerized Maintenance Management Systems, or CMMS, or workorder management systems <br> • Experience maintaining service records, maintenance documentation, and operational <br> reports <br> • Experience coordinating with technicians, contractors, vendors, and clients to ensure <br> effective service delivery <br> • Experience preparing reports, trackers, and KPI summaries <br> • Experience supporting multi-site Facilities Management operations <br> • Experience in MEP projects, fit-out works, EPC projects, refurbishment activities, or <br> building handovers <br> • Experience in procurement coordination, vendor management, invoice verification, and <br> budget tracking <br> • Experience maintaining QA/QC documentation, inspection records, asset registers, asbuilt drawings, and O&M manuals <br> • Experience maintaining audit-ready records and supporting compliance inspections <br> Required Competencies <br> Functional Competencies <br> • Organizational skills: Ability to prioritize competing requests and follow through to closure <br> • Problem solving: Troubleshoot issues, gather facts, and coordinate appropriate resources <br> • Vendor management: Communicate expectations, verify completion, and maintain <br> documentation <br> • Attention to detail: Accurate recordkeeping, safety checklists, and compliance <br> documentation <br> • Collaboration: Work effectively with occupants, IT, security, EH&S, and external partners <br> Behavioural Competencies <br> • High level of professionalism and integrity <br> • Ability to work as a proactive and effective team player <br> • Strong critical-thinking, practicality, and effectiveness skills <br> • Highly flexible, able to deal with uncertainty and deliver under pressure<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br><br>
</div>
Qatar - Doha
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>في أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم، يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا، تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة، نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.<br><br>كل يوم، نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.<br><br>سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتجسد المعايير الذهبية، مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخورًا بالعمل الذي تقوم به ومع من تعمل معه.<br><br>عند الانضمام إلى فندق الريتز كارلتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك، وانتمي إلى فريق عالمي مذهل، لتصبح أفضل نسخة منك.
Qatar - Doha
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Ritz-Carlton Ladies and Gentlemen, dünya çapında 100'den fazla ödüllü tesiste öylesine olağanüstü deneyimler yaratır ki, misafirlerimiz konaklamadan yıllar sonra bile bu deneyimleri hatırlar. Misafirlerimizin yaşamları boyu unutmayacağı anılara sahip olmasını sağlayan dünyanın en iyi konaklama profesyonelleri olarak yaratıcı, düşünceli ve şefkatli olma gücü verildiğinde herkesin başarılı olacağına inanıyoruz.<br><br>Her gün, tüm dünya için nadir ve özel lüks hizmet standardını belirliyor ve misafirlerimize kusursuz ilgi ve konfor sunmaktan gurur duyuyoruz.<br><br>Rolünüz, The Ritz-Carlton'ın"Altın Standartlarının" her gün nezaketle ve düşünceli bir şekilde uygulanmasını sağlamak olacaktır. Altın Standartlar, The Ritz-Carlton'ın temelini teşkil eder ve her gün bir önceki günden daha iyi olmamız için bize rehberlik eder. The Ritz Carlton'ın lüks konaklamada küresel bir marka lideri olarak ün kazanmasını sağlayan unsur, bu temel ve kültürümüzün başarıyı artırdığına olan inancımızdır. Ekibimizin bir parçası olarak, Çalışan Vaadimiz, İnancımız ve Hizmet Değerlerimiz gibi Altın Standartlarımızı öğrenecek ve bunlara örnek oluşturacaksınız. Karşılığında biz de size yaptığınız işle ve birlikte çalıştığınız kişilerle gurur duyma şansı sunacağımıza söz veriyoruz.<br><br>The Ritz-Carlton'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın , mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın .
Qatar - Doha
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>전 세계 100개 이상의 수상 경력에 빛나는 리츠칼튼은 고객이 머무른 후에도 오래도록 기억에 남을 특별한 경험을 선사합니다. 리츠칼튼은 우리를 찾는 고객들이 평생 좋은 추억을 간직할 수 있도록 세계 최고의 호스피탈리티 전문가들을 영입하고 있으며, 창의적이고, 사려 깊고, 열정적인 태도를 지닌 사람이라면 모두가 성공할 수 있다고 믿습니다.<br><br>하루도 빠짐 없이 희소성과 특별함이 있는 럭셔리 서비스의 기준을 세우고 전 세계 고객에게 보살핌과 편안함을 드리기 위해 탁월한 서비스를 제공하는 것에 자부심을 느끼고 있습니다.<br><br>여러분의 역할은리츠칼튼의 '골드 스탠다드(Gold Standards)'를 고객에게 매일 우아하고 사려 깊게 전달하는 것입니다. 골드 스탠다드는 리츠칼튼의 근간이며, 매일 우리가 지난 날보다 더 나은 사람이 되도록 인도하는 역할이 되어줍니다. 리츠칼튼을 성공적으로 이끈 문화, 즉 고객 서비스에 대한 토대와 신념을 통해 럭셔리 호스피탈리티 분야의 글로벌 브랜드 리더로서의 명성을 얻었습니다. 우리 팀의 일원으로서 여러분은 직원 약속, 신조 및 서비스 가치와 같은 골드 스탠다드에 대해 배우고 모범을 보일 것입니다. 리츠칼튼은 여러분이 하는 일과 여러분이 함께 일하는 사람들에 대해 자부심을 기회를 약속 드립니다.<br><br>리츠칼튼에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표 를 향해 달리며, 훌륭한 글로벌 팀의 일원으 로 최고의 나를 만들고 싶다면 리츠칼튼의 문을 두드리세요.
Qatar - Doha
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>St. Regis Hotels & Resorts, combinando el glamour atemporal con un espíritu de vanguardia, se compromete a brindar experiencias exquisitas en más de 50 hoteles y resorts de lujo en las mejores ubicaciones de todo el mundo. Comenzando con el debut del hotel St. Regis en Nueva York con John Jacob Astor IV a principios del siglo XX, la marca sigue comprometida con un nivel de servicio incondicional que se adelante a las necesidades de los huéspedes, ofrecido a la perfección por un equipo de amables anfitriones que combinan la sofisticación clásica con la sensibilidad moderna, así como el servicio de mayordomo exclusivo. Te invitamos a consultar las oportunidades de empleo en St. Regis. Al unirte a St. Regis, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Qatar - Doha
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.
Qatar - Doha
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Alliant un charme intemporel à un esprit d'avant-garde, l'enseigne St. Regis Hotels & Resorts propose des expériences exceptionnelles dans plus de 50 hôtels et resorts de luxe à travers le monde. Depuis le premier hôtel St. Regis à New York, fondé par John Jacob Astor IV à l'aube du XXe siècle, l'enseigne n'a cessé d'offrir à sa clientèle un service personnalisé, impeccable et prévenant, grâce à son personnel bienveillant qui associe le raffinement classique à la sensibilité moderne, et à son service de majordome exclusif. Nous vous invitons à parcourir nos offres d'emploi. En intégrant l'équipe St. Regis, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.
Qatar - Doha
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combinando um glamour atemporal com um espírito de vanguarda, o St. Regis Hotels & Resorts se compromete com proporcionar experiências únicas em mais de 50 hotéis de luxo e resorts nos melhores endereços do mundo. A partir da abertura do hotel St. Regis em Nova York por John Jacob Astor IV, no início do século 20, a marca se manteve comprometida com um alto nível de atendimento para os hóspedes, antecipando suas necessidades, com atendimento prestado por uma equipe de anfitriões gentis que combinam sofisticação clássica e sensibilidade moderna, além do nosso característico serviço de mordomo. Convidamos você a explorar carreiras no St. Regis. Ao entrar para o St. Regis, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.
Qatar - Doha
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Qatar - Doha
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд St. Regis Hotels & Resorts сочетает классическую роскошь с авангардным духом и предлагает уникальное качество обслуживания для гостей более чем 50 отелей и курортов класса люкс, расположенных в самых популярных уголках мира. Наш бренд, история которого началась на заре 20-го века с открытия Джоном Джейкобом Астором IV отеля St. Regis в Нью-Йорке, по-прежнему стремится предоставлять на самом высоком уровне уникальные услуги, предвосхищающие пожелания гостей. За выполнение этой задачи у нас отвечает коллектив опытных сотрудников, которые проявляют в работе классический продуманный подход и понимание проблем на современном уровне. Также к услугам гостей наша фирменная служба дворецких. Предлагаем вам ознакомиться с открытыми вакансиями в St. Regis. Выбрав работу в St. Regis, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.
toto
Qatar
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Communication</strong></p><br><p><strong>Internal Communication:</strong><br>• Senior Managers <br>• Superintendents & Fleet Managers<br>• Ship Officers<br>• IT Dept<br>• MPCS</p><br><p><strong>Purpose:</strong><br>• Work closely with Fleet Managers and other members of Ship Management including Marine and Technical team, highlight areas of improvement.<br>• Monitor of Shipnet application and do necessary changes in maintenance schedule in consultation with the Managers. PMS compliance by Vessel to be audited and corrective actions to be taken.<br>• Technical inputs to Shipnet IT team for PMS change requests and other modifications required through MSM PMS engineer.<br>• Technical evaluation of contracted bulk spares, stores and services by the procurement department</p><br><p><strong>External Communication: -</strong><br>• Various Vendors and Service providers</p><br><p><br><strong>Purpose:</strong><br>• Spare parts, Services, Logistics and IT outsourced services.</p><br><p><strong>Occupational Health & Safety and Environment</strong><br><strong>Accountability:</strong><br>Accountable to their line manager and direct reports as far as is practical to ensure <br>• a safe place of work.<br>• Safe systems of work.<br>• Safe assest, plant & equipment.<br>• Provision of information and training.</p><br><p><strong>Responsibility:</strong><br>• His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities.<br>In particular to:<br>• Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented.<br>• Ensure all employees and contractors under their control are competent to undertake their duties.<br>• Ensure all accidents, incidents and near misses are reported and investigated.<br>• Promote good behaviors and set a personal example regarding occupational health and safety matters.</p><br><p><strong>Authority:</strong><br>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.</p><br><br>Responsibilities:<br><p><strong>Key Roles & Responsibilities</strong></p><br><p>• Analyze Vessel and Fleet performance based on established criteria and share performance reports with Fleet Manager’s to enhance vessel performance and vessel availability.<br>• Analyze breakdowns across the fleet and assist the technical team in identifying and implementing mitigation measures to prevent repetitive failures. <br>• Review all defect reports in Shipnet and assign correct defect categories before closure.<br>• Create circulars and send mails to office team and vessels where necessary. <br>• Generate 6M and yearly defect / NPT analysis reports for MSM Technical / Marine team.<br>• Conduct monthly meetings within various MSM departments to discuss and share various reports including but not limited to Vessel Offhire, PMS, Defects, KPI, external audits, OAO vessel inspections etc.<br>• Maintain the Shipnet Application with Shipnet IT team, monitoring PMS compliance by vessel and office team based on audits done by PMS engineer. <br>• Oversee the revamping of vessel PMS as per requirement and monitor vessel PMS change requests carried out by PMS Engineer.<br>• Coordinate Shipnet PMS and database development for new vessels joining the MSM fleet, along with PMS engineer, IT Dept and external service providers.<br>• Ensure Shipnet CBT module for training is available to all crew and keep the training module updated as per revisions in Shipnet<br>• Drive innovations and initiate projects to improve KPI targets including optimizing of spare parts and stores consumption.<br>• Transition maintenance philosophy from Time based Overhaul (TBO) to Condition Based Maintenance (CBM) where feasible, thus improving vessel availability in the long run and reducing cost.<br>• Manager Inventory of shore spare parts, identifying common spare parts / stores across the fleet to reduce procurement costs and minimize vessel downtime.<br>• Liaise with procurement department in sharing fleet data and assist in technical evaluation for contracted bulk purchase of spare parts / stores and technical services.<br>• Set, track, report and analyze KPIs for MSM office personnel.<br>• Monitor vesels certification compliance with the assistance of Document Administrator.<br>• Manage the Offshore Assurance officers (OAO) program, planning and executing vessel inspection and audits through a Team consisting of Master and Chief Engineer. <br>• Analyze OAO reports and share findings with concerned Managers and Superintendents to facilitate follow up actions.<br>• Brief Master’s and Chief Engineers prior vessel joining, regarding PMS compliance, vessel defects and follow up, reporting formats, vessel performance and Fleet Audit points. <br>• Collaborate with Senior Manager to implement Company’s digitalisation initiative.</p><br><p><strong>Related Assignments</strong><br>• Perform other duties and assignments as directed.<br> </p><br><br>Qualifications:<br><p><strong>Minimum Qualification/Experiences/Skills</strong><br><strong>Education & Professional Qualification:</strong><br>• Bachelors Degree in Mechanical Engineering or any relevant field.</p><br><p><strong>Professional Experience:</strong><br>• 8-10 years of Sailing experience in both Deep Sea fleet and Offshore Fleet. Marine Engineer Class – II<br>• Technical Superintendent experience preferred</p><br><p><strong>Geographic Experience:</strong></p><br><p>• GCC/Middle East preferred;</p><br><p><strong>Computer Skills:</strong><br>Good knowledge of Windows, MS Office, Shipnet and Database Management</p><br><p><strong>Language Skills:</strong><br>• Business & Technical fluent English<br>• Arabic language is an advantage.</p><br><p><strong>Skills & Competencies:</strong><br>• Good knowledge of vessel PMS systems<br>• Good knowledge of vessel operations and requirements<br>• Good technical knowledge of Vessel machinery, maintenance schedules and spare parts<br>• Good experience in handling vessel related office work – including Shipnet, breakdown RCA, analysing various trends to improve vessel performance, KPI setting and Monitoring etc<br> </p><br> </div>
toto
Qatar
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness.<br>• Develops, designs, or creates new menus and recipes based on standards or artistic contributions.<br>• Demonstrates knowledge of high quality food products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Knows and implements brand’s Safety Standards.<br>• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains purchasing, receiving and food storage standards.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Leading Culinary Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures that menu items are prepared and presented according to use record standards.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Schedules employees to business demands and tracks employee time and attendance.<br>• Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.<br>• Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Helps employees receive on-going training to understand guest expectations.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Qatar - Doha
Additional Information<br><br>Job Number 26073079<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. Develops, designs, or creates new menus and recipes based on standards or artistic contributions. Demonstrates knowledge of high quality food products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Knows and implements brand’s Safety Standards. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains purchasing, receiving and food storage standards. Operates and maintains all department equipment and reports malfunctions. Supports procedures for food & beverage portion and waste controls. Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.<br><br>Leading Culinary Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures that menu items are prepared and presented according to use record standards. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Leads shifts while personally preparing food items and executing requests based on required specifications.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Schedules employees to business demands and tracks employee time and attendance. Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Handles guest problems and complaints. Strives to improve service performance. Helps employees receive on-going training to understand guest expectations.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Qatar - Doha
Additional Information<br><br>Job Number 26073079<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. Develops, designs, or creates new menus and recipes based on standards or artistic contributions. Demonstrates knowledge of high quality food products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Knows and implements brand’s Safety Standards. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains purchasing, receiving and food storage standards. Operates and maintains all department equipment and reports malfunctions. Supports procedures for food & beverage portion and waste controls. Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.<br><br>Leading Culinary Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures that menu items are prepared and presented according to use record standards. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Leads shifts while personally preparing food items and executing requests based on required specifications.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Schedules employees to business demands and tracks employee time and attendance. Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Handles guest problems and complaints. Strives to improve service performance. Helps employees receive on-going training to understand guest expectations.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Qatar - Doha
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W ponad 100 nagradzanych obiektach na całym świecie personel The Ritz-Carlton zapewnia doświadczenia tak wyjątkowe, że pozostają w pamięci gości jeszcze długo po pobycie. Ponieważ przyciągamy do siebie najlepszych na świecie specjalistów z branży hotelarskiej, którzy dbają o to, by wspomnienia z pobytu pozostały na zawsze w pamięci, wierzymy, że wszyscy osiągają sukces, gdy tylko mają możliwość wykazania się kreatywnością, pomysłowością i empatią.<br><br>Każdego dnia wyznaczamy najwyższe standardy doskonałości w zakresie świadczenia naszym gościom wyjątkowych i specjalnych usług luksusowych na całym świecie.<br><br>Twoja rola będzie polegać na dopilnowaniu, aby „Złote standardy” The Ritz-Carlton były utrzymywane życzliwie i z troską każdego dnia. Są one fundamentem The Ritz-Carlton, dzięki któremu każdego dnia możemy stawać się lepsi. To właśnie dzięki temu fundamentowi i przekonaniu, że nasza kultura jest źródłem sukcesu, The Ritz Carlton ma reputację globalnego lidera marki w dziedzinie luksusowego hotelarstwa. Pracując w naszym zespole, będziesz poznawać i egzekwować nasze Złote standardy, takie jak Przyrzeczenie pracownicze, Credo i Wartości obsługi. Z kolei naszą obietnicą wobec Ciebie jest stworzenie możliwości do czerpania dumy ze swojej pracy oraz z tego, z kim pracujesz.<br><br>Stając się częścią zespołu The Ritz-Carlton, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.