Branch Supervisor Jobs - Doha Qatar

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group’s products and services and encouraging customers to increase their business with the Group.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Proactively market the Group’s products to increase sales volume and profitability, and to achieve or exceed set targets and goals. Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes. Implements KPI’s and best practices for Associate, Customer Services Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction. Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc. Coordinate with tellers and branch operations staff on an “as is needed” basis to ensure smooth operations, and timely and friendly service delivery. Receive loan applications from customers and prepare the corresponding loan agreements, prepare Foreign Bills for Collection (FBC) requests, check dormant accounts, and approve customers’ signatures. Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary. Refer to Manager, Customer Services for any unresolved queries on transactions handled. Monitors the service standards operational in the branches and looks for creative ways to improve service delivery. Ensures compliance to internal service quality standards and compliance to audit requirements Learning & Knowledge: Possess working knowledge of branch customer service to carry out duties and responsibilities. Identify related areas for professional development of self. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education And Experience Requirements<br><br> College Diploma<br><br>OR<br><br> Bachelors Degree (Relevant Major) No years of experience required<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group’s products and services and encouraging customers to increase their business with the Group.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Proactively market the Group’s products to increase sales volume and profitability, and to achieve or exceed set targets and goals. Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes. Implements KPI’s and best practices for Associate, Customer Services Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction. Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc. Coordinate with tellers and branch operations staff on an “as is needed” basis to ensure smooth operations, and timely and friendly service delivery. Receive loan applications from customers and prepare the corresponding loan agreements, prepare Foreign Bills for Collection (FBC) requests, check dormant accounts, and approve customers’ signatures. Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary. Refer to Manager, Customer Services for any unresolved queries on transactions handled. Monitors the service standards operational in the branches and looks for creative ways to improve service delivery. Ensures compliance to internal service quality standards and compliance to audit requirements Learning & Knowledge: Possess working knowledge of branch customer service to carry out duties and responsibilities. Identify related areas for professional development of self. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education And Experience Requirements<br><br> College Diploma OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), No years of experience required<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The job requires Male applicants. Minimum of 5 years working experience is required for this position</p><p>Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshoot and diagnostic activities related to the following system:</p><ul><li>Chillers</li><li>Process Area of FCU, AHU, and Ventilation System</li><li>Refrigerant recovery, recycling and purifying System</li></ul><p>On case-to-case basis, to execute maintenance tasks such as (but not limited to) disassembly, assembly, observation, troubleshoots, repairs, tests, data collection of another static and rotating equipment or other devices according to written or verbal instruction from Supervisor in a professional and efficient manner, complying with the safety rules and regulations as needed.</p><p>Supervise, guide and monitor work done by external vendors.</p><p>Performing routine tests, such as checking for leaks, verifying system pressures, Nitrogen charging.</p><p>Performing routine of chiller maintenance, such as condenser and evaporator end covers opening and closing, provides support to perform heat exchanger chemical cleaning, swabbing, ECT etc.</p><p>Performing routine of chiller maintenance, refrigerant transfer, reclaim, oil extract from refrigerant.</p><p>Performing refrigerant recycling and purification activity and provide support to superior on managing, handling and storing refrigerants and other inert gas such as nitrogen within the plants.</p><p>Familiarity with vibration analysis, thermography, and other predictive maintenance techniques.</p><p>Knowledge of how to perform routine maintenance tasks, such as oil changes, filter replacements, and cleaning heat exchanger tubes.</p><p>Understanding how to monitor and log key operating parameters to anticipate maintenance needs.</p><p>Knowledge of environmental regulations related to refrigerant handling and disposal.</p><p>Prepare and submit technical log reports, checklist or forms as part of daily routine work.</p><p>Obtain spare parts, materials, and consumables either from internal store or external location.</p><p>Utilize, maintain and safe keep specific tools assigned by company.</p><p>Maintain proper tools, PPE s, Spares and provide annual requirements.</p><p>Respond to emergency situations during or after hours for the purpose of business continuation and safety concerns.</p><p>Work effectively with other team members, including engineers, supervisors, and external vendors.</p><p>Ability to quickly learn and adapt to new systems, tools, and procedures as technology evolves.</p><p>Where applicable, provide assistance and support to other team members, whenever required.</p><p>Participate in QC provided training as deemed fit by management.</p><p>Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</p><p>Adherence to safety protocols, including lockout/tagout procedures for Mechanical and electrical assets related to chiller plant.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates must have at least Vocational Diploma / Short Course Certificate</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The job requires Male applicants. Minimum of 5 years working experience is required for this position Additional Qualifications:</p><p>Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshoot and diagnostic activities related to the following system:</p><p>Chillers</p><p>Process Area of FCU, AHU, and Ventilation System</p><p>Refrigerant recovery, recycling and purifying System</p><p>On case-to-case basis, to execute maintenance tasks such as (but not limited to) disassembly, assembly, observation, troubleshoots, repairs, tests, data collection of another static and rotating equipment or other devices according to written or verbal instruction from Supervisor in a professional and efficient manner, complying with the safety rules and regulations as needed.</p><p>Supervise, guide and monitor work done by external vendors.</p><p>Performing routine tests, such as checking for leaks, verifying system pressures, Nitrogen charging.</p><p>Performing routine of chiller maintenance, such as condenser and evaporator end covers opening and closing, provides support to perform heat exchanger chemical cleaning, swabbing, ECT etc.</p><p>Performing routine of chiller maintenance, refrigerant transfer, reclaim, oil extract from refrigerant.</p><p>Performing refrigerant recycling and purification activity and provide support to superior on managing, handling and storing refrigerants and other inert gas such as nitrogen within the plants.</p><p>Familiarity with vibration analysis, thermography, and other predictive maintenance techniques.</p><p>Knowledge of how to perform routine maintenance tasks, such as oil changes, filter replacements, and cleaning heat exchanger tubes.</p><p>Understanding how to monitor and log key operating parameters to anticipate maintenance needs.</p><p>Knowledge of environmental regulations related to refrigerant handling and disposal.</p><p>Prepare and submit technical log reports, checklist or forms as part of daily routine work.</p><p>Obtain spare parts, materials, and consumables either from internal store or external location.</p><p>Utilize, maintain and safe keep specific tools assigned by company.</p><p>Maintain proper tools, PPE s, Spares and provide annual requirements.</p><p>Respond to emergency situations during or after hours for the purpose of business continuation and safety concerns.</p><p>Work effectively with other team members, including engineers, supervisors, and external vendors.</p><p>Ability to quickly learn and adapt to new systems, tools, and procedures as technology evolves.</p><p>Where applicable, provide assistance and support to other team members, whenever required.</p><p>Participate in QC provided training as deemed fit by management.</p><p>Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</p><p>Adherence to safety protocols, including lockout/tagout procedures for Mechanical and electrical assets related to chiller plant.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Candidates must have at least Vocational Diploma / Short Course Certificate</li><li>The job requires Male applicants.</li><li>Minimum of 5 years working experience is required for this position</li></ul><p></p></section>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the relationships with a minimum of 250 QNB First account holders including the timely provision of excellent banking services and products to the referenced segment with the objective to maximize volumes, revenues and profits. The incumbent is also charged with providing efficient, friendly and quality service to QNB First customers with the acceptance of working in shifts that are either morning plus evening or together within the approved timing as per the banks policies.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial:Increase sales volume and profitability and ensure that each QNB First customer is having at least 1 asset products and 1 liability products per customer, and to achieve or exceed yearly set targets and goals, primarily customer acquisitions & general deposits and investments (AUM). Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes. Implements KPI’s and best practices for Manager, Customer Relationship Management QNB First Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External):Ensures high customer standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB. Arranging to visit QNB First customers at their location to complete their requested service. Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers. Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign Conducting a minimum of 10 calls per day for QNB First non-visiting customers to obtain their satisfaction on QNB and their plans to visit or future products/services. Provide “service excellence” for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers. Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges. Provide information about suitable products and services offered by the Group and identify cross selling opportunities. Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. Liaise with Treasury team to achieve investment/ Treasury targets for customer acquisition and service delivery. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Acceptance of working in shifts that are either morning plus evening or together within the approved timing as per the banks policies Ensure that enough customer enquiries are being translated into bookings to meet the targeted numbers in the plan Work with the QNB First Team leader and other managers to identify gaps in the QNB First service Work with the QNB First Team Leader to solve problems that might arise from complaints and difficulties in customer communication Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality. Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Maintain QNB First customer’s personal information data and enquiry list under-control using tracking system(s). Maintain QNB First customer service area files, database, records, registers and logs under control. Work closely with the branch team, to provide information and act as a liaison to all other customer needs related to QNB First. Provides authorization requests and downloads as necessary to ensure smooth running of the daily work and to be updated on a regular basis. Prepare weekly reports on weekly Fixed Deposits losses or gained within their branch - Refer to QNB First Team Leader for any unresolved queries on transactions handled Learning & Knowledge:Possess working knowledge of branch customer relationship management to carry out duties and responsibilities. Develop investment skills to an Advisory status. Identify related areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), At least 6 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations <br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Retail Store Manager</b></p><p><br></p><p>Managing daily operations of a hypermarket branch: team leadership, inventory, merchandising and sales targets. 5+ years retail management required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>SUMMARY </b><p> </p> <p>The Kitchen Steward is responsible for maintaining the highest standards of cleanliness, sanitation, and hygiene throughout all kitchen, stewarding, and food preparation areas. The role ensures that all kitchen equipment, utensils, china, glassware, silverware, and work areas are cleaned, sanitized, stored correctly, and available for daily operations.</p> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong> </strong> </p> <p> <strong>Cleaning &amp; Sanitation</strong> </p> <ul> <li> <p>Wash dishes, pots, pans, utensils, kitchen equipment, china, glassware, and silverware using dishwashing machines or manual methods.</p> </li> <li> <p>Clean and sanitize kitchen equipment, preparation surfaces, sinks, counters, walls, floors, drains, and storage areas.</p> </li> <li> <p>Ensure all stewarding and kitchen areas remain clean, organized, and hygienic throughout each shift.</p> </li> <li> <p>Operate and maintain dishwashing machines, pot-washing stations, hand-wash stations, and waste disposal equipment according to operating procedures.</p> </li> <li> <p>Inspect cleaned items for quality and cleanliness, rewash items where necessary, and store them appropriately.</p> </li> <li> <p>Return all clean equipment, china, glassware, and silverware to designated storage areas while minimizing breakage.</p> </li> </ul> <p> <strong>Food Safety &amp; Hygiene</strong> </p> <ul> <li> <p>Follow all food safety, sanitation, and hygiene regulations and hotel standards.</p> </li> <li> <p>Handle cleaning chemicals safely and in accordance with manufacturer instructions and safety guidelines.</p> </li> <li> <p>Maintain proper waste segregation and disposal procedures.</p> </li> <li> <p>Ensure compliance with HACCP and other applicable food safety requirements.</p> </li> <li> <p>Report any hygiene, sanitation, or food safety concerns immediately to the Chief Steward or Supervisor.</p> </li> </ul> <p> <strong>Equipment &amp; Inventory</strong> </p> <ul> <li> <p>Assist in receiving, inspecting, storing, and rotating food and non-food deliveries using First-In, First-Out (FIFO) principles.</p> </li> <li> <p>Maintain cleanliness and proper storage of all operating equipment and utensils.</p> </li> <li> <p>Report damaged equipment, maintenance issues, or safety hazards promptly.</p> </li> <li> <p>Assist with periodic inventories of operating equipment and stewarding supplies.</p> </li> <li> <p>Support efforts to minimize loss or breakage of china, glassware, silverware, and kitchen equipment.</p> </li> </ul> <p> <strong>Operational Support</strong> </p> <ul> <li> <p>Support kitchen operations by ensuring a continuous supply of clean utensils and equipment.</p> </li> <li> <p>Assist chefs and kitchen staff with general cleaning and operational requirements as needed.</p> </li> <li> <p>Complete assigned daily cleaning schedules and deep-cleaning tasks.</p> </li> <li> <p>Follow instructions from the Chief Steward or Stewarding Supervisor to ensure smooth daily operations.</p> </li> <li> <p>Assist during banquets, special events, and periods of high business volume.</p> </li> <li> <p>Perform additional duties within the Stewarding Department as assigned.</p> </li> </ul> <p> <strong>Health, Safety &amp; Compliance</strong> </p> <ul> <li> <p>Comply with all hotel policies, procedures, and departmental standards.</p> </li> <li> <p>Adhere to fire, health, hygiene, food safety, and occupational health and safety regulations.</p> </li> <li> <p>Wear the correct uniform, personal protective equipment (PPE), name badge, and maintain grooming standards at all times.</p> </li> <li> <p>Report accidents, unsafe conditions, equipment faults, and security concerns immediately.</p> </li> <li> <p>Participate in emergency response procedures in accordance with hotel emergency policies.</p> </li> <li> <p>Support the Hotel Emergency Action Team (HEAT) when required and as directed.</p> </li> </ul> <p> <strong>General Responsibilities</strong> </p> <ul> <li> <p>Report to duty punctually and maintain professional standards of conduct.</p> </li> <li> <p>Maintain excellent personal hygiene and a professional appearance.</p> </li> <li> <p>Build positive working relationships with colleagues across all departments.</p> </li> <li> <p>Attend departmental meetings, training sessions, and mandatory hotel programs.</p> </li> <li> <p>Demonstrate flexibility by supporting operational requirements across the Food &amp; Beverage division when needed.</p> </li> <li> <p>Deliver courteous, professional, and efficient service to both internal and external guests.</p> </li> <li> <p>Uphold the hotel's service culture and company values in all interactions.</p> </li> </ul> <p> </p> <p> </p><br></div></section>

Diamond Professional Trading and Contracting ( Dia PRO) is looking to hire Sales Executive for Qatar Branch <br>Dia PRO products range is :Cutting Blades for concrete , marble , granite , ceramic , hollow core slabs , wood & steel Coring Machine Concrete cutting machines Drill Bits Concrete grinding machine<br>Candidate should have the following :1- English Speaking 2- Qatar Driving Licence 3- Minimum 2 years experience in sales for building material items 4- Preferred Civil Engineer . <br> Plz send CV to career1234@yahoo.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Company Description <br> <p>"Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p> <br> <div>Job Description</div> <br> <p>We are seeking a friendly and professional Hostess to join our team in Banyan Tree Doha. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your warm personality and attention to detail will set the tone for our restaurant and contribute to our mission of delivering exceptional customer service.</p> <ul> <li>Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments. </li> <li>Ensures proper appearance (condition of uniforms) and grooming whilst on duty.</li> <li>Handles the guest greeting upon arrival and their seating through the hostess.</li> <li>Ensures that under no circumstances the entrance is left unattended.</li> <li>Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.</li> <li>Makes herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).</li> <li>Reports cleanliness and maintenance issues to the immediate Supervisor.</li> <li>Handles guest complaints as per instructions or consults the immediate Supervisor.</li> <li>Does all mise-en place work according to the whole day service requirements.</li> <li>To report any equipment failures/problems to the Maintenance Department.</li> <li>To pass any maintenance requests to the Maintenance Department.</li> <li>To participate in any Training/Developments schemes as recommended by senior management.</li> <li>Attends all regular departmental briefings and contributes to an open communication within the assigned team.</li> <li>To treat guests and colleagues in a polite and courteous manner.</li> <li>To observe high standards of personal hygiene.</li> <li>To maintain clean and organized side stations at all times.</li> <li>To anticipate customers needs.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Ideally with a relevant degree or diploma in Hospitality or Tourism management.</li> <li>Minimum 2 years of work experience in hotel operations. Good customer service, communications, and interpersonal skills are a must.</li> </ul></div></section>

Job Summary<br><br>To ensure that all transactions are conducted in an error free manner and according to established procedures as well as provide high quality service within the branch.<br><br>Key Accountabilities<br><br>Teller Operations<br><br>Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guidelines. Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger. Submit teller end of day reports and ensure accuracy and completeness of processing. Highlight instances of excess/ short cash noted in accordance with the duly approved policy and procedures. Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times. Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved. Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues.<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.<br><br>Statements and Reports<br><br>Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Education<br><br>Bachelors degree

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Responsibilities<br><br>Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<br><br>Maintain and updates marine vehicles record system of the resort. Supervises all repairs and maintenance of all systems and related equipment in a water base vehicle, such as but not limited to speedboat, dive boats, barge, whalers, rowing boat, pontoon boats, dhonis, etc. Attends to repair and maintenance of land based vehicle, such as golf cart, buggy, etc. when requested. Records all service & repair done for boats, vehicles and equipment & keeps log of spare parts used, ensuring proper operation of equipment. Attends to repair and maintenance of power house generators if requested. Attends to machinery maintenance requests when instructed to do so. Carry out Preventive Maintenance program. Carry out electric arc welding and oxy-acetylene welding if capable & is needed. Carry out minor fabrication work and metal work when required. Advices improvements to the present system in order to optimize the operating efficiency and economy of the said system. Ensure execution of Preventive Maintenance programs. Ensures implementation of Anantara policies, standards and procedures in relation to Engineering. Ensure execution of Maintenance Requests and give feedback to requesting department when job is done. Assist in the daily scheduling & weekly forecasting of all marine maintenance work. Participates in conducting Fire Prevention Training Programs. Supports and initiates programs for the improvement in procedures and the reduction of engineering costs. Maintain records of all-important information pertaining to operation of marine vehicles and Engineering staff on assigned duty. To ensure that the engineering services comply with established standard and quality. Ensure that pending work from is discussed in morning briefing. Determine cleanliness by inspection of engineering areas, marine workshop, to ensure that all the areas are clean and tidy at all time. Assist storekeeper to organize accurate ordering of spare parts. Supervise “hands-on” and co-ordinate to all engineering staff on their behalf if required. To co-ordinate with Assistant Chief Engineer to follow up daily work if required. Participates with Chief Engineer in review and makes recommendation on the annual Engineering budget. Ensure safety at work for all engineering staff. Attends to all types of repair and maintenance work in the resort premises including new additional/extensions to the resort or any other properties maintained by ANANTARA. To perform shift duties when assigned by Supervisor /Ass. Chief Engineer. Carry out and log marine meter reading on daily basis and reports any discrepancies noticed to the supervisor. Ensure that issued hand tools are kept in proper working order Records daily work activity on the daily work summary. When assigned with duty phone, to respond to requests appropriately. Attend the engineering daily morning briefing. Attends meeting or training sessions as required by management. Complies with ANANTARA Safety, Fire and Hygiene Policy and Procedures. Complies with Departmental Standards and Procedure (SOP). Participates with ANANTARA Environmental Program. Participates with the resort’s energy conservation program. Does all jobs or tasks assigned by supervisor or managers regarding engineering work Interacts – cooperates with others in the Engineering Department. Interacts and cooperates with resort contractors as directed Interacts with other departments when necessary to provide additional or specialized services for functions, promotions and festivities. Acts as Fire Brigade Team Member when assigned.<br><br>Qualifications<br><br>Qualifications<br><br>Preferrably male<br><br>With 2 to 5 years of experience in the same field<br><br>With good English communication skills<br><br>With good technical skills<br><br>With pleasing personality<br><br>Ability to handle pressure at work<br><br>Ability to multi-task<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. Analyze external and internal market factors and ensure they are reflected in business planning. Support the implementation of KPIs and best practices. Promote cost efficiency, productivity, and effective resource utilization. Exercise delegated authority responsibly and monitor its implementation. Contribute to achieving the Bank’s financial objectives through effective business management. Customer (Internal & External) Create frameworks and systems that enable teams to deliver on commitments. Foster a customer-centric culture and ensure high service standards. Assist customers with product-related inquiries and provide appropriate solutions. Maintain service level agreements (SLAs) with internal stakeholders. Build strong relationships with internal departments and external partners. Provide timely and accurate information to auditors, compliance, risk, and control functions. Internal (Processes, Products & Regulatory) Assist in developing and implementing the Domestic Retail Branches strategy. Ensure branch business plans are delivered within approved budgets and timelines. Drive market share growth and sustainable profitability across the branch network. Lead the annual budgeting process and monitor branch performance against targets. Develop revenue, volume, and profit targets in coordination with senior management. Prepare performance reports on products, services, and branch profitability. Promote customer-focused service and operational efficiency across branches. Drive business growth through sales management, business development, and strategic initiatives. Ensure compliance with QNB policies, procedures, and regulatory requirements. Collaborate with Regional Managers to improve branch performance and customer acquisition. Monitor sales targets, customer retention initiatives, and manpower requirements. Maintain confidentiality of sensitive business information. Lead, coach, develop, and evaluate direct reports and team performance. Learning & Knowledge Lead continuous improvement initiatives and encourage innovation. Promote knowledge sharing and adoption of industry best practices. Support employee development and professional growth. Stay updated with developments in banking and financial services. Conduct regular performance discussions and provide coaching and guidance. Legal, Regulatory & Risk Framework Responsibilities Ensure compliance with all legal, regulatory, and internal policy requirements. Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. Adhere to the Three Lines of Defence risk management model. Support operational risk management, incident reporting, and remediation processes. Complete mandatory training and maintain required professional competence. Ensure fair customer outcomes in accordance with conduct risk policies. Other Responsibilities Maintain the highest standards of data protection and confidentiality. Safeguard customer and Bank information and disclose it only on a need-to-know basis. Uphold QNB’s professional standards and market reputation. Perform any additional duties assigned by management from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),At least 8 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

<p>Responsible of completing daily, weekly and month end inventories as required. Responsible to respective inventory cards and rotate perishable in storerooms. Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to the appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify the manager/supervisor of low stock levels in a timely manner. Handle all deliveries of goods to the appropriate departments within the hotel including loading and unloading carts and placing in appropriate storerooms. Ensure all standards and established Four Seasons department standards are met with the utmost accuracy.</p><p><strong>Desired Candidate Profile</strong></p><p>1-2 Years of experience in a similar position with a Luxury Hotel or resort. The ideal candidate will have an outgoing personality and a can-do approach to any task! Requires reading, writing and oral proficiency in the English language. Degree &amp; Diploma Accounting is preferred but not required</p>

House Manager – VIP Household - F <br>Position: House Manager Employment Type: Full-Time / Permanent Location: Qatar Work Environment: VIP / Private Household<br>Key Responsibilities:Manage the day-to-day operations of the VIP household and ensure smooth running of all household services. Supervise household staff, including drivers, chefs, housekeepers, nannies, gardeners, and maintenance personnel. Prepare staff duty rosters, schedules, and daily task allocations. Maintain high standards of housekeeping, cleanliness, hygiene, presentation, and service. Coordinate household maintenance, repairs, contractors, suppliers, and service providers. Monitor household inventory, groceries, cleaning materials, and other requirements. Coordinate transportation, appointments, deliveries, events, and special household requirements. Ensure guest arrangements and VIP requirements are handled professionally and discreetly. Monitor staff performance, attendance, conduct, uniforms, and compliance with household procedures. Assist with household budgeting, purchasing, and expense tracking. Ensure confidentiality and strict privacy regarding the family, residence, guests, and household affairs. Handle urgent household situations and coordinate with relevant personnel when required. Maintain excellent communication with the employer/family representative and provide regular updates.<br>Candidate Requirements:Minimum 5–8 years of experience as a House Manager, Estate Manager, Butler Manager, Household Supervisor, or similar role. Previous experience working in a VIP/private household, royal household, luxury residence, or high-profile family is highly preferred. Strong experience managing multiple household staff. Excellent organizational, leadership, and communication skills. Professional appearance, manners, discretion, and confidentiality. Ability to work flexible hours and respond to household requirements when necessary. Strong knowledge of housekeeping, household operations, maintenance coordination, and staff management. English communication skills required; additional languages are an advantage. Candidates currently in Qatar with relevant VIP household experience are preferred.

Job Summary<br><br>To ensure that all transactions are conducted in an error free manner and according to established procedures as well as provide high quality service within the branch.<br><br>Key Accountabilities<br><br>Teller Operations<br><br>Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guidelines. Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger. Submit teller end of day reports and ensure accuracy and completeness of processing. Highlight instances of excess/ short cash noted in accordance with the duly approved policy and procedures. Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times. Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved. Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues.<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.<br><br>Statements and Reports<br><br>Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br>Compliance HROperations & ITOther consumer business segments Service Quality<br><br>External<br><br>Customers Various vendors and agencies<br><br>Competencies<br><br>Integrity/Ethics Interpersonal Skills Planning Quality Risk Management <br><br>Skills<br><br>Bilingual language skills in English and Arabic Communications Customer Service Personal Banking <br><br>Education<br><br>Diploma in Business or equivalent

Job Summary<br><br>To ensure that all transactions are conducted in an error free manner and according to established procedures as well as provide high quality service within the branch.<br><br>Key Accountabilities<br><br>Teller Operations<br><br>Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guidelines. Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger. Submit teller end of day reports and ensure accuracy and completeness of processing. Highlight instances of excess/ short cash noted in accordance with the duly approved policy and procedures. Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times. Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved. Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues.<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.<br><br>Statements and Reports<br><br>Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br>Compliance HROperations & ITOther consumer business segments Service Quality<br><br>External<br><br>Customers Various vendors and agencies<br><br>Competencies<br><br>Integrity/Ethics Interpersonal Skills Planning Quality Risk Management <br><br>Skills<br><br>Bilingual language skills in English and Arabic Communications Customer Service Personal Banking <br><br>Education<br><br>Diploma in Business or equivalent

Job Summary<br><br>To ensure that all transactions are conducted in an error free manner and according to established procedures as well as provide high quality service within the branch.<br><br>Key Accountabilities<br><br>Teller Operations<br><br>Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guidelines. Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger. Submit teller end of day reports and ensure accuracy and completeness of processing. Highlight instances of excess/ short cash noted in accordance with the duly approved policy and procedures. Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times. Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved. Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues.<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.<br><br>Statements and Reports<br><br>Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br>Compliance HROperations & ITOther consumer business segments Service Quality<br><br>External<br><br>Customers Various vendors and agencies<br><br>Competencies<br><br>Integrity/Ethics Interpersonal Skills Planning Quality Risk Management <br><br>Skills<br><br>Bilingual language skills in English and Arabic Communications Customer Service Personal Banking <br><br>Education<br><br>Diploma in Business or equivalent

Job Summary<br><br>To ensure that all transactions are conducted in an error free manner and according to established procedures as well as provide high quality service within the branch.<br><br>Key Accountabilities<br><br>Teller Operations<br><br>Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guidelines. Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger. Submit teller end of day reports and ensure accuracy and completeness of processing. Highlight instances of excess/ short cash noted in accordance with the duly approved policy and procedures. Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times. Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved. Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues.<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.<br><br>Statements and Reports<br><br>Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br>Compliance HROperations & ITOther consumer business segments Service Quality<br><br>External<br><br>Customers Various vendors and agencies<br><br>Competencies<br><br>Integrity/Ethics Interpersonal Skills Planning Quality Risk Management <br><br>Skills<br><br>Bilingual language skills in English and Arabic Communications Customer Service Personal Banking <br><br>Education<br><br>Diploma in Business or equivalent

Job Summary<br><br>To ensure that all transactions are conducted in an error free manner and according to established procedures as well as provide high quality service within the branch.<br><br>Key Accountabilities<br><br>Teller Operations<br><br>Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guidelines. Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger. Submit teller end of day reports and ensure accuracy and completeness of processing. Highlight instances of excess/ short cash noted in accordance with the duly approved policy and procedures. Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times. Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved. Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues.<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.<br><br>Statements and Reports<br><br>Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br>Compliance HROperations & ITOther consumer business segments Service Quality<br><br>External<br><br>Customers Various vendors and agencies<br><br>Competencies<br><br>Integrity/Ethics Interpersonal Skills Planning Quality Risk Management <br><br>Skills<br><br>Bilingual language skills in English and Arabic Communications Customer Service Personal Banking <br><br>Education<br><br>Diploma in Business or equivalent

Job Summary<br><br>To ensure that all transactions are conducted in an error free manner and according to established procedures as well as provide high quality service within the branch.<br><br>Key Accountabilities<br><br>Teller Operations<br><br>Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guidelines. Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger. Submit teller end of day reports and ensure accuracy and completeness of processing. Highlight instances of excess/ short cash noted in accordance with the duly approved policy and procedures. Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times. Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved. Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues.<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.<br><br>Statements and Reports<br><br>Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br>Compliance HROperations & ITOther consumer business segments Service Quality<br><br>External<br><br>Customers Various vendors and agencies<br><br>Competencies<br><br>Integrity/Ethics Interpersonal Skills Planning Quality Risk Management <br><br>Skills<br><br>Bilingual language skills in English and Arabic Communications Customer Service Personal Banking <br><br>Education<br><br>Diploma in Business or equivalent