Workers Jobs - Al Rayyan Qatar

<p><strong>Job Overview</strong></p><p>We are seeking a proactive and organized Office Management Assistant to join our team in Al Rayyan, Qatar.&nbsp;</p><p>This entry-level role is ideal for individuals with a 3-year Diploma seeking to develop a foundation in office administration and facilities coordination.&nbsp;</p><p>The successful candidate will support daily office operations, assist with administrative tasks, and contribute to a smooth, professional, and welcoming work environment.</p><p>&nbsp;</p><p><strong>About the Company</strong></p><p>Our company is a dynamic organization based in Al Rayyan, Qatar, focused on delivering high-quality services and solutions to our clients.&nbsp;</p><p>We value teamwork, efficiency, and a commitment to excellence.&nbsp;</p><p>The Office Management Assistant will play a vital role in maintaining organized operations that enable colleagues to perform at their best.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and direct them to appropriate staff or departments, ensuring a warm and professional first impression.</li><li>Manage front desk activities, including answering phones, routing calls, and handling inquiries in a courteous manner.</li><li>Coordinate meeting room bookings, prepare materials, and assist with setup and teardown for meetings.</li><li>Assist with daily administrative tasks such as filing, data entry, photocopying, scanning, and document management.</li><li>Maintain and replenish office supplies, monitor inventory, and liaise with vendors as needed.</li><li>Support facilities-related tasks such as coordinating maintenance requests and ensuring common areas are clean and orderly.</li><li>Support HR and onboarding activities, including preparing welcome packets and assisting new hires with basic administrative tasks.</li><li>Assist with travel arrangements, expense reporting, and basic bookkeeping support as required.</li><li>Ensure compliance with company policies and procedures and maintain confidential information with discretion.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>Diploma (3 years) or equivalent qualification; entry-level with 1–2 years of relevant experience preferred.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic office software.</li><li>Strong communication skills in English; knowledge of Arabic is a plus.</li><li>Excellent organizational and multitasking abilities with strong attention to detail.</li><li>Professional appearance and a customer-service-oriented mindset.</li><li>Ability to manage time effectively, prioritize tasks, and work independently as well as as part of a team.</li><li>Basic understanding of office equipment and facilities management principles is desirable.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Administrative support</li><li>Customer service</li><li>Communication and interpersonal skills</li><li>Organizational and time-management skills</li><li>Problem-solving and adaptability</li><li>Vendor coordination and office supply management</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive salary and benefits package aligned with local market standards</li><li>Health insurance and paid time off in accordance with Qatar labor laws</li><li>Professional development opportunities and on-the-job training</li><li>A supportive team environment with opportunities for career growth</li></ul>

<strong> Welcome to Your Next Adventure!<br><br></strong>The HSE Manager is strategically responsible for establishing, leading, and managing health, safety, environmental, and worker welfare standards across all company operations in Qatar. Reporting directly to the Head of HR, this role acts as the primary authority on HSE and worker welfare, driving full compliance with Qatar Ministry of Labour (MOL) directives and legal frameworks.<br><br>This position requires an independent, mature leader who operates with minimal supervision to establish cross-vertical governance across Supply/Fleet operations. The HSE Manager will lead regulatory reporting, conduct risk assessments, manage rider welfare and accommodation standards, and drive continuous safety improvements.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li>Strategic Governance &amp; Cross-Vertical Oversight</li><li>Establish and enforce HSE governance standards across Supply/Fleet operations.</li><li>Serve as the functional lead for all health, safety, and welfare policies, ensuring full alignment with Qatar Labour Law and Ministry of Labour (MOL) regulations.</li><li>Develop scalable safety strategies, policies, and SOPs that mitigate operational and legal risks across all business verticals.</li><li>Regulatory Compliance &amp; Government Relations</li><li>Act as the primary HR/HSE liaison for the Ministry of Labour (MOL) and relevant government authorities in Qatar.</li><li>Ensure seamless integration of worker welfare, accommodation standards, and health regulations into HR compliance reporting.</li><li>Lead official audits, inspections, and formal regulatory filings.</li><li>Worker Welfare &amp; Accommodation Management</li><li>Oversee regular inspections and audit programs for rider accommodations, ensuring compliance with Qatar Labour Law standards, sanitation, fire safety, and hygiene regulations.</li><li>Establish actionable follow-up systems to resolve accommodation deficiencies swiftly.</li><li>Drive proactive rider wellbeing, heat stress prevention, and living condition improvement initiatives.</li><li>Incident Investigation, Risk Mitigation &amp; Analytics</li><li>Lead investigations into major operational incidents, workplace accidents, and safety breaches.</li><li>Formulate and track Corrective and Preventive Action (CAPA) plans to eliminate recurring hazards.</li><li>Perform comprehensive risk assessments across operational hubs, dark stores, and field activities.</li><li>Report key safety metrics, trend analyses, and compliance risks directly to HR leadership.</li><li>Training, Culture &amp; Team Support</li><li>Design and implement comprehensive HSE induction and continuous training programs (defensive driving, heat stress, emergency response).</li><li>Promote a company-wide safety culture across riders, fleet operators, and facility staff.</li><li>Operate independently to support HR leadership with strategic decision-making and operational execution.<br><br></li></ul><strong>‍♂️ The Magic You Bring<br><br></strong><ul><li>Education &amp; Certifications</li><ul><li>Education: Bachelor’s degree in Occupational Health &amp; Safety, Environmental Science, Human Resources, Engineering, or a related field.</li><li>Mandatory Certification: NEBOSH International General Certificate (IGC) or NEBOSH Diploma.</li><li>Preferred Certifications: IOSH Managing Safely, OSHA Certification, First Aid &amp; Fire Safety Trainer, Road Safety Certification.</li></ul><li>Experience</li><ul><li>6+ years of progressive HSE leadership experience, preferably within logistics, last-mile delivery, workforce management, or multi-site operations.</li><li>Proven track record of operating at a Managerial level with strong decision-making autonomy and minimal supervision.</li><li>Mandatory hands-on experience in Qatar dealing directly with Ministry of Labour (MOL) standards, audits, and compliance requirements.</li><li>Demonstrated ability to manage large workforce populations and multi-facility accommodations.</li></ul><li>Knowledge, Languages &amp; Skills</li><ul><li>Language: Native or fluent Arabic speaker is mandatory for official communication and representation with the Ministry of Labour and local authorities.</li><li>Deep expertise in Qatar Labour Law, worker welfare policies, and government compliance frameworks.</li><li>Strong leadership, stakeholder management, and analytical skills.</li><li>Proficiency in safety data reporting and presentation tools.<br></li></ul></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks &amp; Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!

???? Welcome to Your Next Adventure!<br><br>We are seeking a Talent Acquisition Associate who will oversee the end-to-end recruitment process, develop hiring strategies, and manage a high-performing team of recruiters. This role requires a strategic thinker with proven expertise in building and scaling talent acquisition functions in fast-paced environments. The ideal candidate will drive talent initiatives to support our hyper-growth journey while fostering a culture of excellence, diversity, and inclusion.<br><br>???? What You’ll Get Your Hands On<br><br>Develop and execute a scalable talent acquisition strategy to meet business growth objectives, focusing on both tech and core business roles. Manage, mentor, and develop a team of recruiters, ensuring high performance, engagement, and alignment with business goals. Enhance the company’s employer brand to attract top-tier talent through social media, job boards, events, and partnerships. Build and maintain strong talent pipelines to support immediate and future hiring needs. Provide data-driven insights, recruitment metrics, and reports to inform decision-making and continuously improve hiring practices. Champion diverse and inclusive hiring practices, ensuring alignment with company values and goals. Oversee relationships with external recruitment agencies and platforms to source high-quality talent.<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor’s degree in Human Resources, Business Administration, or related field. Strong expertise in hiring for tech and non-tech roles in fast-paced, high-growth startups or similar industries. Experience in designing and implementing recruitment strategies, processes, and systems. Proficiency in ATS platforms and recruitment tools. Excellent communication, stakeholder management, and negotiation skills. Data-driven mindset with the ability to analyze recruitment metrics and report insights. Deep knowledge of local and international labor markets and compliance regulations in Qatar. Passion for building inclusive, diverse, and dynamic teams.<br><br>✨ Bonus Points If You Have<br><br>Experience in hiring for technology and core operational roles within startups or tech-driven organizations. Knowledge of employer branding strategies and recruitment marketing. Ability to thrive in a fast-paced, dynamic environment and handle multiple priorities effectively.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>We are seeking a Talent Acquisition Associate who will oversee the end-to-end recruitment process, develop hiring strategies, and manage a high-performing team of recruiters. This role requires a strategic thinker with proven expertise in building and scaling talent acquisition functions in fast-paced environments. The ideal candidate will drive talent initiatives to support our hyper-growth journey while fostering a culture of excellence, diversity, and inclusion.<br><br>???? What You’ll Get Your Hands On<br><br>Develop and execute a scalable talent acquisition strategy to meet business growth objectives, focusing on both tech and core business roles. Manage, mentor, and develop a team of recruiters, ensuring high performance, engagement, and alignment with business goals. Enhance the company’s employer brand to attract top-tier talent through social media, job boards, events, and partnerships. Build and maintain strong talent pipelines to support immediate and future hiring needs. Provide data-driven insights, recruitment metrics, and reports to inform decision-making and continuously improve hiring practices. Champion diverse and inclusive hiring practices, ensuring alignment with company values and goals. Oversee relationships with external recruitment agencies and platforms to source high-quality talent.<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor’s degree in Human Resources, Business Administration, or related field. Strong expertise in hiring for tech and non-tech roles in fast-paced, high-growth startups or similar industries. Experience in designing and implementing recruitment strategies, processes, and systems. Proficiency in ATS platforms and recruitment tools. Excellent communication, stakeholder management, and negotiation skills. Data-driven mindset with the ability to analyze recruitment metrics and report insights. Deep knowledge of local and international labor markets and compliance regulations in Qatar. Passion for building inclusive, diverse, and dynamic teams.<br><br>✨ Bonus Points If You Have<br><br>Experience in hiring for technology and core operational roles within startups or tech-driven organizations. Knowledge of employer branding strategies and recruitment marketing. Ability to thrive in a fast-paced, dynamic environment and handle multiple priorities effectively.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Job Posting Date: 3 Sept 2026<br><br>Location:<br><br>QA<br><br>Job ID: 9562<br><br>School<br><br>Company: Nord Anglia Education<br><br>Location: Etqan Global Academy (EGA), Doha, Qatar<br><br>Nord Anglia Education is looking to recruit a MYP Language & Literature Teacher (English) to join Etqan Global Academy (EGA) in Doha, Qatar.<br><br>Etqan Global Academy (EGA) is a newly established IB World School in Doha, Qatar, offering the IB Middle Years Programme (MYP). We are looking for a talented and passionate MYP Language & Literature Teacher to inspire our students to become confident, critical readers, writers and communicators within the IB MYP framework.<br><br>The Role<br><br>We seek an individual to join as MYP Language & Literature Teacher (English) where your focus will be:<br><br>Planning and delivering high-quality, concept-driven Language & Literature lessons aligned with the IB MYP curriculum and global contexts Designing engaging, inquiry-based learning experiences that develop reading, writing, critical thinking and communication skills Assessing student work using MYP Language & Literature criteria and providing meaningful, constructive feedback Creating units of inquiry that explore language, literature, global contexts and intercultural perspectives Embedding ATL skills and a genuine love of reading and language throughout all aspects of teaching Supporting students' preparation for MYP e Assessment in Language & Literature Fulfilling Form Tutor responsibilities and contributing to the pastoral life of the school Contributing positively to the English department and the wider EGA school community<br><br>The Successful Candidate Will Possess<br><br>A recognised teaching qualification (PGCE, QTS, B. Ed or equivalent) and a degree in English, Language & Literature or a related subject Proven experience teaching Language & Literature or English in an IB MYP school Strong knowledge of the MYP Language & Literature curriculum, assessment criteria and e Assessment Excellent literacy skills and a genuine passion for language and literature Ability to design and deliver concept-driven, inquiry-based and differentiated lessons Effective classroom management and communication skills A commitment to safeguarding and student wellbeing IB MYP workshop training in Language & Literature desirable; international school experience desirable<br><br>About Us<br><br>Please see full job description here<br><br>Nord Anglia Education is the world’s leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools.<br><br>Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we’re at the forefront of educational thinking, while creating life-changing experiences for students.<br><br>By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world’s leading premium schools group you will be joining an active network of like-minded people across the world.<br><br>To Apply<br><br>On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV.<br><br>At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination.<br><br>We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics.<br><br>Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.

Location: Etqan Global Academy (EGA), Doha, Qatar<br><br>Nord Anglia Education is looking to recruit a Early Years Teacher to join Etqan Global Academy (EGA) in Doha, Qatar.<br><br>Etqan Global Academy (EGA) is a newly established IB World School in Doha, Qatar. We are looking for a warm, creative and dedicated Early Years Teacher to join our growing team, helping to build an exceptional play-based and inquiry-led learning environment for our youngest students within the IB PYP Early Years framework.<br><br>The Role<br><br>We seek an individual to join as Early Years Teacher where your focus will be:<br><br>Planning and delivering engaging, play-based and inquiry-led learning experiences aligned with the IB PYP Early Years framework Creating and maintaining a nurturing, safe and stimulating learning environment where all children feel valued and inspired Assessing and tracking children's development using observations and portfolio evidence; using this to inform next steps Building strong, collaborative partnerships with parents and families through regular communication and engagement Contributing to the planning, reflection and review of units of inquiry in collaboration with the Early Years team Promoting the IB learner profile, international-mindedness and the PYP attitudes in all aspects of classroom practice Supporting children's wellbeing, independence and social-emotional development Contributing positively to the wider EGA school community, including CPD, school events and improvement activities<br><br>The Successful Candidate Will Possess<br><br>A recognised teaching qualification in Early Years, primary or early childhood education (PGCE, QTS, B. Ed or equivalent) Experience teaching in an Early Years setting with children aged 3–6, ideally within an IB or international school Knowledge of the IB PYP Early Years framework or equivalent inquiry-based early years curriculum A strong understanding of child development theory and play-based, child-initiated learning approaches Excellent communication skills and a warm, nurturing approach to working with young children and families A commitment to inclusive practice and the wellbeing of all children A commitment to safeguarding and child protection International school experience desirable<br><br>About Us<br><br>Please see full job description here<br><br>Nord Anglia Education is the world’s leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools.<br><br>Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we’re at the forefront of educational thinking, while creating life-changing experiences for students.<br><br>By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world’s leading premium schools group you will be joining an active network of like-minded people across the world.<br><br>To Apply<br><br>On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV.<br><br>At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination.<br><br>We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics.<br><br>Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.<br><br>The Opportunity:<br><br>As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, Dev Ops and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.<br><br>You are comfortable switching between engineering work (pipelines, data models, internal services, tooling, optimization) and analytics work (business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the Staff level, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.<br><br>What You’ll Do:<br><br>Data Engineering<br><br>Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs. Develop and optimize data models (e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation. Ensure data quality, reliability, and observability:Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics. Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics. Improve performance and cost efficiency of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events). Collaborate with data platform and engineering teams to standardize tooling and best practices (e.g., version control, CI/CD for data and services, code review, documentation, runbooks).<br><br>Data Tools & Product Development<br><br>Design and build data tools and internal products for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views). Use languages such as Python, Java, Golang, or Java Script/Type Script to implement APIs, data services, and lightweight UIs that expose data in a usable way to agents, managers, and operations teams. Work closely with CEG product managers and operations to translate operational pain points into concrete data tools, from problem framing to delivery and iteration. Apply solid software engineering practices—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend. At Staff level, define and drive the roadmap for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.<br><br>Data Analytics & Business Impact<br><br>Partner with CEG product and business teams to translate questions into data problems and design clear analytic approaches. Build and maintain dashboards and reports (e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data. Perform deep‑dive analysis to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations. Define and maintain metrics and KPIs (e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools. Communicate findings in simple, business‑friendly language, including clear implications and recommended next steps.<br><br>Stakeholder & Team Collaboration <br><br>Act as a trusted data partner for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership). Work with other data engineers, analysts, and scientists to align on data standards, reusable components, and shared datasets for CEG. Mentor junior and mid‑level team members on data engineering, analytics, and software engineering best practices. Contribute to continuous improvement of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews). At Staff level, influence cross‑team architecture and ways of working, making sure CEG’s data ecosystem scales with business growth.<br>Required Qualifications:<br><br>8+ years working as a Data Engineer, Analytics Engineer, or Data Analyst in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact). Strong SQL skills (complex joins, window functions, aggregation, query optimization). Experience with at least one major data warehouse / big data technology (e.g., Big Query, Snowflake, Redshift, Hive, Spark, Vertica, Star Rocks, or similar). Solid experience with ETL/ELT tools or orchestration frameworks (e.g., Airflow, dbt, internal frameworks). Proficiency in at least one programming language for data and services (e.g., Python, Java, Golang, Kotlin, or Java Script/Type Script). Experience building production‑grade data pipelines and/or data services with attention to quality, monitoring, and maintainability. Experience with BI / visualization tools (e.g., Tableau, Power BI, Superset, Metabase, Looker). Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights. Ability to communicate complex topics in simple, concise language to non‑technical stakeholders.<br><br>Preferred Qualifications:<br><br>Experience with event‑driven data (logs, clickstream, customer journey, contact flows, tracking data). Knowledge of data modeling techniques (e.g., dimensional modeling, Kimball, data vault, star/snowflake schema). Experience with A/B testing, experimentation platforms, or causal analysis. Familiarity with ML pipelines or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations). Experience in online consumer products, travel, e‑commerce, or marketplaces. Hands‑on frontend or backend development experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams. Prior experience in a Staff or Tech‑Lead role, driving technical direction and mentoring multiple engineers/analysts.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.