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Job description:<br><br> We will be running a recruitment campaign in India during the latter part of 2026. Only candidates who are shortlisted for this position will receive an invitation to attend an in-person interview. Walk-in interviews will not be accepted. Job Purpose Provide Maintenance Scheduling Services to Asset Maintenance Team to ensure maximum and effective resources utilization for flawless maintenance execution to improve reliability of the Operating Facilities of the Onshore Assets in accordance with established policies, procedures, instructions, and targets. Key Job Accountabilities - I Ensure adherence to all EHS Procedures and Standards and develop schedules considering lessons learned and areas of improvement. Review and revise Maintenance KPI (Key Performance Indicators) Scheduling related and follow-up to ensure compliance. Level tasks as per scheduling priorities and available resources. Follow up execution daily performance, facilitate the weekly Asset 14DS meetings to produce the weekly performance report and releases the 12 Week look-ahead. Consolidate asset demands from the executable backlog (SAP user status RSCH/SCHD/INPG). Utilizes work outlook to identify and communicate peak resources utilization (High/Low). Review the executable backlog and reschedules as per LACD (Latest Acceptance Completion Date) and available resources. Key Job Accountabilities - II Integrate in 14DS all Preventive & Corrective maintenance (PM/CM) SAP work orders for stakeholders; Asset Maintenance, Centre of Expertise (COE) and Workshop & shared services (WS & SS) tasks, focusing to maximize resources utilization. Consolidate Deferrals PM work orders and documents the reasons for non-compliance. Conduct quality checks to ensure tasks are properly planned and materials are available before inclusion in the 14DS. Maximize campaigning activities. Ensure the release of integrated 14DS in a timely manner for PTW purposes. Perform Material Reservations, collecting and shifting and notifies Warehouse in advance for job preparation readiness. Qualifications Higher National Diploma. Knowledge and/or Experience 7 years’ experience with direct maintenance in planning /scheduling within oil and gas and petrochemical industry, out of which 3 years within Planning and/or Scheduling roles. Technical and Business Skills Proficient in written and spoken English. Computer literacy and familiar with industry specific computer programs such as SAP PM.

About Us:<br>Qatar Insurance Company Q. S. P. C (QIC, QIC Group) is a publicly listed insurer with a consistent performance history of over 59 years and a global underwriting footprint. Founded in 1964, QIC was the first domestic insurance company in the State of Qatar. Today, QIC is the market leader in Qatar and a dominant insurer in the GCC and MENA regions. QIC is one of the largest insurance companies in the MENA region in terms of written premium and total assets and is listed on the Qatar Stock Exchange and has a market capitalization in excess of QAR 7 billion. QIC is also the first digital insurance company in Qatar and was crowned as the best online insurance company in the Middle East at the Global Banking & Finance Review Awards 2022.<br><br>Position Overview:<br>We are seeking a talented and motivated Data Scientist to join our Group Actuarial team.<br>Develop and deploy data-driven solutions using R, RShiny, Python, and SQL to analyze and interpret complex datasets.<br>Utilize Large Language Models (LLMs), Optical Character Recognition (OCR) and Web Scrappingtechnologies to extract, analyze, and model unstructured data.<br>Work with cloud platforms, particularly Google Cloud Platform (GCP) and Azure, to design scalableand efficient data pipelines and environments.<br>Leverage analytics: Mathematics and Statistics, modelling and modern machine learningtechniques, Optimization.<br>Understand complex databases and perform data management, cleaning, transformation andvisualization.<br>Build intuitive user interfaces using tools such as Shiny or Dash, enabling non-technical users toeasily interact with predictive models and analytics dashboards.<br>Create and maintain predictive analytics models, dashboards, automation program and other datadriven tools for technical teams and business stakeholders.<br>Stay up to date with the latest developments in data science, cloud computing, and AI tocontinuously improve data products.<br>Knowledge of actuarial concepts is a plus.<br>Qualifications and Experience:<br>• Advanced University degree (Master’s preferred) in Mathematics, Statistics, Computer Science, Economics, Actuarial or any related field.<br>• Minimum 3-5 years of relevant experience (experience level depending on the profile)

Job Description<br><br> 8+ years of experience in Agile project delivery, with expertise as a Scrum Master and Project Manager. Proven experience leading end-to-end delivery of B2C digital applications (web and mobile). Strong knowledge of Agile/Scrum methodologies, sprint planning, backlog management, and release planning. Excellent stakeholder management, risk mitigation, and cross-functional team coordination skills. Scrum Master certification (CSM/PSM/SAFe) and experience with Jira/Confluence are preferred.

Job Description<br><br> 8+ years of experience in Agile project delivery, with expertise as a Scrum Master and Project Manager. Proven experience leading end-to-end delivery of B2C digital applications (web and mobile). Strong knowledge of Agile/Scrum methodologies, sprint planning, backlog management, and release planning. Excellent stakeholder management, risk mitigation, and cross-functional team coordination skills. Scrum Master certification (CSM/PSM/SAFe) and experience with Jira/Confluence are preferred.

Job Description<br><br> 8+ years of experience in Agile project delivery, with expertise as a Scrum Master and Project Manager. Proven experience leading end-to-end delivery of B2C digital applications (web and mobile). Strong knowledge of Agile/Scrum methodologies, sprint planning, backlog management, and release planning. Excellent stakeholder management, risk mitigation, and cross-functional team coordination skills. Scrum Master certification (CSM/PSM/SAFe) and experience with Jira/Confluence are preferred.

<p>Support the day-to-day administration and consistent execution of Incident Management, Major Incident Management, and Problem Management procedures, workflows, templates, escalation models, and controls. Review incident records for accurate logging, categorization, impact, urgency, priority, assignment, timestamps, service and configuration-item links, diagnostic information, resolution details, user validation, and closure quality. Monitor high-priority, aging, breached, reopened, customer-sensitive, and supplier-dependent incidents; follow up with assigned teams and escalate risks or delays through approved paths. Support major-incident declaration, bridge-call coordination, participant activation, timeline and action logging, restoration tracking, stakeholder communications, and formal stand-down under the direction of the Major Incident Manager or Practice Lead. Coordinate service desk, technical, cloud, infrastructure, application, cybersecurity, supplier, customer, and business teams to support rapid and safe restoration, ensuring workarounds, emergency changes, failover, and recovery actions are authorized and recorded. Collect logs, monitoring information, decisions, impact details, timelines, and supporting evidence for major-incident reports, post-incident reviews, customer reporting, and audits; document lessons learned and track actions. Identify and register problem candidates from major and recurring incidents, trend and monitoring data, failed changes, post-release issues, supplier performance, availability or capacity concerns, and known operational risks. Support structured root-cause analysis using approved techniques, document causes and contributing factors, and track corrective and preventive actions to verified closure. Maintain problem backlogs, known errors, workarounds, temporary fixes, permanent-resolution actions, owners, target dates, risks, dependencies, and links among incident, problem, change, knowledge, supplier, service, and configuration-item records. Ensure verified workarounds and known errors are published to service desk and support teams, remain current, and are used to improve first-line resolution. Produce operational reports and dashboards covering incident trends, SLA performance, response and restoration times, backlog age, reopen rate, major and repeat incidents, problem status, known-error age, and action closure. Prepare meeting packs, minutes, decision records, and action logs for major-incident reviews, problem reviews, backlog meetings, supplier discussions, and service-improvement forums. Support monitoring, event-management, automation, runbook, knowledge, shift-left, swarming, and self-healing improvements that reduce detection, diagnosis, restoration, and recurrence times. Maintain procedures, priority models, communication templates, escalation lists, major-incident checklists, root-cause templates, known-error content, and knowledge articles under document control. Assist with record-quality reviews, process compliance checks, supplier follow-up, customer or audit evidence preparation, and closure of identified gaps or corrective actions. Identify recurring process weaknesses, data-quality issues, bottlenecks, supplier delays, and automation opportunities, and contribute to practical continual-improvement initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Education, Knowledge, and Certifications:</strong> Bachelor’s degree in information technology, computer science, software engineering, engineering, information systems, or a related discipline. ITIL 4 Foundation certification is required; relevant training in Incident Management, Major Incident Management, Problem Management, Monitor, Support and Fulfil, or Create, Deliver and Support is strongly preferred. Training in Site Reliability Engineering, SIAM, COBIT, ISO/IEC 20000, Lean Six Sigma, risk management, business continuity, project management, or information security is advantageous. Good working knowledge of IT service management, service operation and transition, service reliability, operational resilience, customer experience, service levels, supplier obligations, and continual improvement. <strong>Required Hard Skills:</strong> Working knowledge of Incident, Major Incident, and Problem Management lifecycles, roles, priority models, escalation paths, communications, governance forums, and record requirements. Ability to review incident and problem records, identify missing or inconsistent data, monitor SLA and aging status, maintain traceability, and follow approved escalation and closure procedures. Practical capability in major-incident coordination, bridge-call administration, timeline and action logging, stakeholder updates, restoration tracking, and post-incident documentation. Ability to support root-cause analysis, distinguish symptoms from causes, document contributing factors, and track corrective and preventive actions to verified closure. Working knowledge of enterprise ITSM platforms, monitoring and observability tools, knowledge bases, dashboards, workflow automation, CMDB, service mapping, and audit trails. Understanding of infrastructure, cloud, networks, telecommunications, cybersecurity, databases, middleware, applications, and end-user computing sufficient to coordinate multi-team support. Ability to prepare operational dashboards, trend reports, incident summaries, root-cause documents, meeting minutes, management presentations, and auditable supporting evidence. Working knowledge of analytical techniques such as Pareto analysis, 5 Whys, fishbone analysis, chronology analysis, causal mapping, and basic data analysis.</p>

Job Summary<br><br>You will be responsible for analyzing various transactions and preparing monthly, quarterly, or annual financial statements, and performing account reconciliations. You will assist in audit preparations, financial reports, consolidating financials, and performing other accounting duties as assigned.<br><br>Reporting Structure<br><br>This job reports to Manager - Finance & Accounts<br><br>Job Objectives<br><br>Ensure timely analyses, and reports of financial information Follow up on accounts payable and payments Auditing and verifying financial documents<br><br>Job Responsibilities<br><br>General Ledger, Payroll & Reconciliation<br><br>Prepare monthly financial statements, reports, records, and accounting activities such as reconciliations and journal entries by collecting, analyzing, and summarizing accounting information Ensure accurate and timely bookkeeping of records by accountants Ensure the timely process of salaries by accountants Ensure the timely finalization of all monthly financial information, status, and transactions reports, including a profit and loss statement, and other necessary reports Perform and validate all banking activities and ensure balance sheet account reconciliations are carried Generate invoices and statements of account Maintain accounts receivable files and records and prepare monthly reports Prepare & review balance sheet schedules and make sure of timely clearance of payables Review and recommend modifications to accounting systems and procedures<br><br>Closing, Internal and External Audit<br><br>Ensure that monthly closing is accurate, efficient, and on time. Support month end and year end closing processes whilst ensuring accuracy Assist in auditing activities and ad-hoc requirements by providing necessary information and preparing requested documentation Investigate and resolve any irregularities or inquiries with the company’s customers Support external auditors with all required reconciliations and upload them on their portal Ensure all purchasing orders and internal audit backup is maintained properly Ensure zero errors are identified in Internal Audit Conduct expenses and revenue analysis<br><br>Collaboration<br><br>Provide guidance to other accountants when needed Performing other accounting duties and supporting junior staff as required or assigned<br><br>Job Requirements<br><br>Educational Qualification<br><br>Bachelor's degree in accounting or finance required<br><br>Previous Work Experience<br><br>5+years of experience in accounting Experience with general ledger functions and the month-end/year-end close process<br><br>Skills And Abilities<br><br>Strong financial analysis skills Proficiency in Microsoft Office, particularly Excel Strong knowledge in accounting procedures Familiarity with financial accounting statements Ability to train and manage staff Ability to work with minimal supervision<br><br>About IHorizons<br><br>i Horizons is a regional technology consulting firm committed to delivering end-to-end business solutions to its enterprise clients. Headquartered in Qatar, we are a 30-year-old company driven by talent and innovation, with around 250 technology experts serving customers with their mission-critical applications.<br><br>Our core expertise encompasses digital transformation consulting, enterprise solutions, software development, cloud infrastructure, research and development, system integration, e-commerce solutions, and artificial intelligence. This positions us as a leading integrated solution provider across the region, offering tailored services to meet our clients' specific needs. i Horizons has evolved into an AI-centric company, investing in creating strong artificial intelligence and machine learning skillsets and developing use cases and AI solutions for a broad set of industries.<br><br>We measure our success by the meaningful improvements we deliver to our clients, our people, our shareholders, partners, and communities.<br><br>Powered by Jazz HR<br><br>Ssh XzOVMM0

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>To inspect the materials to the PO requirements (Technical Specification, certification, packaging, and the physical condition) and conduct the inspection outcome.</li> <li>To refer required specifications, codes, standards or other Engineering Documents, drawings, datasheets for carrying out the inspection.</li> <li>Report item wise visual, dimensional, quantitative with UOM in the Inspection report with clear status (Accepted / Rejected) identified.</li> <li>Shall be able to justify the reasons for rejections or take complaint notifications to suppliers.</li> <li>Shall be responsible for segregation of accepted/rejected / Quarantine Materials after Physical Inspection of materials.</li> <li>Ensure proper tracking systems are followed to keep the records of Inspection documents and retrieval when required.</li> <li>Ensure resolution of Certification CNR in co-ordination with stakeholders and release of accepted materials for SAP Quality Blocks as applicable.</li> <li>Independently responsible for Materials inspected. Shall be able to justify queries / rejections from warehouses or end users and resolve the issues.</li> <li>Carry out Preservation Inspection and of stock material Inspection as required from time to time and submit inspection reports.</li> <li>Shall be able to Drive the Car and make inspection visits to the Warehouse locations as directed.</li> <li>Responsible for housekeeping of Inspection area in compliance to HSE regulations.</li> <li>Adhere to section work / guidelines to perform the inspection activities.</li> <li>Prepare section weekly / monthly reports and submit to Sr. Material Engineer (Insp)</li> </ul><br><ul> <li>Bachelor's degree or higher in Engineering under respective discipline (Mechanical / Metallurgy / Electrical &amp; Instrumentation).</li> <li>A minimum of 10 years' experience in QA/QC &amp; Inspection environment with a minimum of 6 years' experience with Oil &amp; Gas / Allied process industry out of which at least 5 years should be relevant to Materials Inspection.</li> <li>Knowledge of General Engineering Practices / International Codes &amp; Standards.</li> <li>Well-versed and thorough knowledge in relevant International Standards API, ASME, ISO, NEMA, IEEE, IEC, NFPA, BASEEFA, ATEX, ANSI, ASTM, TEMA, BS and related codes / standards / specifications &amp; statutory regulations.</li> <li>Able to understand and interpret Company specifications &amp; regulations required to deliver the job function effectively.</li> <li>Good command of certification requirements for various materials and plant equipment.</li> <li>Capable of interpreting technical drawings, data sheets and specifications.</li> <li>Good written and spoken English, problem-solving skills, technical communication and interpersonal skills.</li> <li>Should have a valid driving license.</li> <li>Capability to understand and follow international safety standards in the Oil &amp; Gas industry. IOSH certificate Managing Safely or equivalent is mandatorily required prior to starting work with Company.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Day Rate in QAR Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>8 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years, with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

Senior SOC Engineer Location: Qatar Experience: 8+ Years Industry: Information Technology / Cybersecurity Job Purpose We are seeking a highly skilled Senior SOC Engineer with a strong background in Security Operations, Threat Detection, and Vulnerability Management. The ideal candidate will possess 8+ years of hands-on experience in IT Security Systems, leading incident response, engineering detection use cases, and managing the end-to-end vulnerability lifecycle to protect critical infrastructure. Key Responsibilities Security Monitoring & Incident Response: Lead real-time monitoring and advanced security incident investigations across SIEM, XDR, NDR, OT, and cloud platforms. Conduct deep Root Cause Analysis (RCA), coordinate containment/eradication, and strictly maintain SLA/KPI targets. Detection Engineering: Develop, tune, and optimize SIEM/XDR correlation rules aligned with the MITRE ATT&CK framework. Drive log source onboarding, parser development, and false-positive reduction to improve overall detection coverage. Vulnerability Management: Oversee the end-to-end vulnerability lifecycle (discovery to remediation validation). Perform risk-based prioritization using CVSS and threat intelligence, specifically leveraging tools like Tenable or Qualys. Threat Hunting: Conduct proactive, hypothesis-driven threat hunting exercises and integrate actionable threat intelligence feeds into monitoring platforms. Reporting & Governance: Translate complex technical findings into business risk metrics. Generate executive dashboards tracking patch compliance, vulnerability aging, risk acceptances, and audit evidence. Qualifications & Requirements Education: Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or a related field. Experience: Minimum 8+ years of core experience in Information Security and SOC environments. Mandatory Certification (At least one):Tenable Certified Nessus Professional (TCNP) Tenable Certified Security Center (TCSC) Qualys Certified Specialist – Vulnerability Management (VMDR) Qualys Certified Specialist – Web Application Scanning (WAS) Preferred Certifications: CEH, Microsoft SC-200, or OSCP. Technical Skillset: Strong command over SIEM tools, EDR/XDR, Threat Hunting, Cloud Security (AWS/Azure/GCP), and basic scripting (Python, Power Shell, KQL, or SPL).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is inviting expressions of interest for Principal Piping Engineer role to support future growth in our expanding business in Qatar</p><br><p>The projects team focusing on delivering across FEED, Pre-FEED, Brownfield, Greenfield scopes of work. In this role, you will be responsible for the execution of project work in accordance with the project execution plan, including Wood and/or Project Procedures on Safety and Quality Control within the man-hour, cost and the project schedule targets.</p><br><p>This is a long-term assignment based in Qatar.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Reflecting the market focus for the office in both brownfield and green field opportunities, multi-skilled personnel are sought, in particular those with experience in:</p><br><p>Onshore Oil and Gas&nbsp;<br> Offshore Oil and Gas</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong>&nbsp;delivered to leaders of industry across oil and gas&nbsp; and emerging energy sectors&nbsp;</li> <li><strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice</li> <li><strong>Competitive salary</strong>&nbsp;with regular salary reviews to ensure we are rewarding at the right level in line with the market</li> <li><strong>Life Insurance</strong>; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death&nbsp;</li> <li><strong>End of Service Gratuity</strong>; In line with Qatar Labor Law, upon completion of 1 years’ service employees are eligible for an End of Service benefit of three weeks for every year of service.</li> <li><strong>Medical Insurance</strong>: Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000.</li> <li><strong>Employee Assistance Programme:&nbsp;</strong>Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social &amp; financial well-being.</li> <li><strong>Professional Memberships;&nbsp;</strong>One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.</li> <li><strong>Global connections</strong>: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession</li></ul><p><strong>Typical responsibilities</strong></p><br><ul> <li>Ensures Wood and Client Health, Safety, Environmental and Quality procedures are followed and that a high standard of safety is achieved in all associated work&nbsp;&nbsp;</li> <li>Serves as the Lead Engineer and/or discipline technical authority when required on projects&nbsp;&nbsp;</li> <li>When assigned as the lead, manages the piping scope of work within the agreed budget and timeframe, ensuring that key milestones are met for overall project delivery.&nbsp;&nbsp;</li> <li>Supervises less experienced piping engineers and, where required, be line manager for piping engineers within the Qatar office&nbsp;</li> <li>Follows company standards and procedures to meet with schedule and budget as advised by the Engineering Manager&nbsp;</li> <li>Demonstrate appreciation of commercial and technical risks, managing these appropriately within own work and highlighting any significant issues to the Engineering Manager&nbsp;</li> <li>Provide piping input to tenders and project estimates in the development of method statements, deliverable lists, manhours, CTRs and risk take&nbsp;</li> <li>Ensures the delivery of challenging corporate, project and client targets using sound technical knowledge and decision-making skills&nbsp;</li> <li>Acts as Wood’s technical representative for the piping discipline in design reviews such as HAZID, HAZOP, plot plan and 3D model reviews. In this capacity also closely coordinates with clients and third parties.&nbsp;</li> <li>As a technical specialist, demonstrate, provide and develop appropriate technical solutions for specific piping design issues, in accordance with relevant industry or project codes and standards.&nbsp;</li> <li>Proactively engages and interfaces with other disciplines and third parties to ensure delivery of work scope to meet project and client expectations&nbsp;</li> <li>Produce, review, and take accountability for the accuracy of calculations, specifications and other piping deliverables to define the Piping and Plant Layout requirements of our projects. Such deliverables may include but are not limited to the following:&nbsp;</li> <li>Piping design basis, piping line list, interface schedule, valve list, special items list, support schedule, wall thickness calculations, stress analysis report, etc.&nbsp;&nbsp;</li> <li>Preparation and development of enquiry packages including Specifications, Datasheets, Request for Quotation and Technical Bid Evaluation relating to piping materials.&nbsp; &nbsp;&nbsp;</li> <li>Coordinate closely with Process and Material SMEs for selection and development of piping material specifications.&nbsp;</li> <li>Provide direction and guidance to designers in production of the 3D model and piping drawings such as plot plans, line shoots, general arrangement drawings, isometrics, tie-in details, etc.&nbsp;</li> <li>Reviewing, checking and approving of the piping deliverables to ensure accuracy and alignment with the scope of work prior to issue&nbsp;</li> <li>Work closely with other disciplines, coordinating all input for the plant layout and 3D model.&nbsp;</li> <li>Manages the closeout of actions and clash, taking a leading role in the resolution of discipline interface issues.&nbsp;&nbsp;</li> <li>Collaborate with other disciplines in the resolution of pipe stress and equipment connection issues.&nbsp;</li> <li>Provide timely support and input in the completion of other discipline deliverables.&nbsp;&nbsp;</li> <li>Review and approve material take off for the Piping discipline&nbsp;</li> <li>Complete technical reviews and audits within the Piping discipline for projects of varying complexity&nbsp;&nbsp;</li> <li>Complete site surveys and data gathering activities for brownfield scopes of work&nbsp;</li> <li>Remain up to date with the latest technical developments in fields of expertise&nbsp;</li> <li>Takes a proactive approach to personal &amp; professional development&nbsp;</li> <li>Seeks and supports opportunities for department and project improvement, contributing to the development of solutions&nbsp;&nbsp;</li> <li>Support recruitment, training and development of piping personnel</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable?&nbsp;</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;</p><br><p><strong>Experience</strong></p><br><ul> <li>Engineering Degree in Mechanical Engineering or similar with a minimum of 15 years of relevant experience&nbsp;</li> <li>It is preferable for the candidate to be enrolled on the Register of Engineers in the State of Qatar, Grade A Category or have a Chartered Engineer membership&nbsp;</li> <li>Proven experience in key piping competencies, including Piping Design/Routing, Plant Layout, Stress Analysis and Piping Materials for the Oil &amp; Gas sector.&nbsp;&nbsp;</li> <li>Skilled with the development of plant layout in both onshore and offshore environments, having a detailed understanding of design fundamentals and criteria relating to process flow, safety spacing, access/egress, operations and maintenance.&nbsp;&nbsp;&nbsp;</li> <li>Experienced in the design and selection of pipe supports and equipment connections for both onshore and offshore facilities.&nbsp;&nbsp;</li> <li>Familiar with Piping 2D and 3D design tools such as Hexagon SP3D, Aveva E3D, Bentley AutoPlant, AutoCAD, Microstation, etc.&nbsp;&nbsp;</li> <li>Familiar with piping stress analysis tools such as Caesar II, capable of representing the company in piping stress and pipe support design.&nbsp;&nbsp;</li> <li>Must be highly experienced with plot plan and 3D model reviews, ideally having facilitated such reviews for both onshore and offshore facilities.&nbsp;&nbsp;</li> <li>Familiar with Flow and Acoustic induced vibration studies, along with the impact to piping design.&nbsp;&nbsp;</li> <li>Experienced with other design reviews such as HAZID and HAZOP, capable of representing the discipline as the technical authority in these studies.&nbsp;&nbsp;</li> <li>Experienced with different technologies and techniques for tie-ins is desirable, hot and cold tapping techniques for example.&nbsp;&nbsp;</li> <li>Experienced with management of vendors, able to complete Technical Bid Evaluations and oversee development of vendor scope&nbsp;</li> <li>Construction and site experience is desirable, with exposure to the management and resolution of pipe and pipe support issues.&nbsp;&nbsp;</li> <li>Familiar with and experience in the application of international design codes and standards such as BS, API, ASME B31.3 and B31.8&nbsp;</li> <li>Ideally has experience with Qatar O&amp;G customer design standards including Shell DEPs&nbsp;&nbsp;</li> <li>A self-motivated, proactive individual with high achievement drive and initiative, excellent verbal and written communication skills and good organisational awareness&nbsp;</li> <li>Ability to impact and influence fellow workers&nbsp;</li> <li>Display analytical and innovation skills to manage new technology&nbsp;</li></ul> </div>

<p>Company Description Rixos Premium Qetaifan Island North Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><p>Job Description Food &amp; Beverage Manager This position is responsible for overseeing the day-to-day operations of the hotel s food and beverage outlets, ensuring exceptional guest experiences, high service standards, operational efficiency, and achievement of financial targets. The role leads and develops the F&amp;B team while maintaining compliance with hotel policies, brand standards, and health and safety regulations.</p><p>What you will be doing:</p><ul><li>Oversee the daily operations of all Food &amp; Beverage outlets, including restaurants, bars, lounges, banquets, and other dining facilities.</li><li>Ensure consistently high standards of food quality, service, presentation, cleanliness, and guest satisfaction.</li><li>Lead, motivate, coach, and develop F&amp;B colleagues to deliver exceptional service and achieve departmental objectives.</li><li>Monitor departmental revenues, costs, budgets, and profitability, implementing corrective actions where required.</li><li>Prepare and manage staff schedules, ensuring appropriate staffing levels based on business demand and occupancy.</li><li>Monitor guest feedback and promptly address complaints and service recovery opportunities.</li><li>Ensure compliance with food safety, hygiene, health and safety, and company standards.</li><li>Coordinate with the Culinary, Front Office, Housekeeping, Engineering, Sales, and other departments to ensure smooth operations.</li><li>Conduct regular operational inspections and ensure that outlet standards and procedures are consistently maintained.</li><li>Analyze operational and financial reports and provide recommendations to improve revenue, productivity, and guest satisfaction.</li><li>Conduct regular briefings and departmental meetings to communicate operational updates, priorities, and business objectives.</li><li>Ensure all colleagues are appropriately trained and follow established service standards and Standard Operating Procedures (SOPs).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or diploma in Hotel Management, Hospitality Management, or a related field. Minimum 3 5 years of relevant Food &amp; Beverage management experience in a luxury hotel, resort, or high-volume hospitality environment. Strong knowledge of restaurant and F&amp;B operations, service standards, cost control, and revenue management. Excellent leadership, communication, interpersonal, and problem-solving skills. Strong commercial awareness with the ability to manage budgets and achieve financial targets. Guest-focused approach with a passion for delivering exceptional service. Ability to work in a fast-paced, multicultural, and dynamic environment. Knowledge of food safety, hygiene, and health &amp; safety standards.</p>

<b>Job Description </b><div> <p>Every guest journey is a story waiting to be told. As our Guest Experience Manager, you will be the guardian of memorable moments, ensuring every interaction reflects warmth, elegance, and personalized service. From the moment our guests arrive until they depart, you will create exceptional experiences that inspire lasting memories and heartfelt connections.</p> <p>What is in it for you</p> <ul> <li>Employee benefit card offering discounted rates at Accor hotels worldwide.</li> <li>Learning and development opportunities through Accor Academies.</li> <li>Career growth opportunities within your hotel and across the global Accor network.</li> <li>The opportunity to make a meaningful impact through our sustainability and Corporate Social Responsibility initiatives, including Planet 21.</li> <li>Be part of a passionate team that celebrates creativity, individuality, and authentic hospitality.</li> </ul> <p>What you will be doing</p> <ul> <li>Lead and champion the guest experience journey, ensuring every touchpoint exceeds luxury service standards.</li> <li>Foster a culture of personalized, heartfelt hospitality, creating memorable and unique experiences for every guest.</li> <li>Conduct regular quality inspections and service audits across guest rooms, public areas, restaurants, and all guest-facing facilities to ensure exceptional presentation and service excellence.</li> <li>Monitor compliance with brand standards and hotel quality assurance requirements, implementing continuous improvement initiatives.</li> <li>Analyze guest feedback, online reviews, guest satisfaction surveys, and quality reports to identify trends, develop action plans, and enhance the overall guest experience.</li> <li>Collaborate closely with operational leaders to implement service improvements, resolve quality concerns, and drive operational excellence.</li> <li>Deliver engaging training sessions, coaching, and service refreshers to inspire Heartists to consistently deliver memorable guest experiences.</li> <li>Handle guest concerns and service recovery with professionalism, empathy, and efficiency, ensuring timely resolution while exceeding guest expectations whenever possible.</li> <li>Monitor departmental service standards and recommend innovative initiatives that elevate guest satisfaction and brand loyalty.</li> <li>Ensure compliance with all health, safety, hygiene, and local regulatory requirements relevant to hotel operations.</li> <li>Prepare comprehensive quality and guest experience reports, presenting key insights, performance trends, and recommendations to senior management.</li> <li>Promote a culture of continuous improvement, innovation, and collaboration, empowering Heartists to create meaningful guest experiences.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Previous experience in Guest Experience, Quality Assurance, Front Office, Rooms Division, or Luxury Hospitality Management.</li> <li>Strong passion for luxury hospitality, personalized service, and creating memorable guest experiences.</li> <li>Excellent leadership, coaching, communication, and interpersonal skills.</li> <li>Strong analytical and problem-solving abilities with exceptional attention to detail.</li> <li>Experience working with guest satisfaction platforms and quality management systems is an advantage.</li> <li>Ability to thrive in a fast-paced environment while maintaining the highest standards of service excellence.</li> <li>Excellent command of written and spoken English; additional languages are an asset.</li></ul></div>

<br/><ul><li>Implement the provided outlet visit schedule and</li><li>Merchandise company products in the assigned outlets by following company merchandising standards (FIFO/ Planogram/ Rental agreements/ Brand rule of Thumb)</li><li>To perform daily checks on all company products shelf space, location, Out of stock, expiry, visibility, damage, organization, and facings as per the agreed deal in assigned outlets. </li><li>Works with key accounts on the right stock replenishment to reduce/eliminate out of stocks. </li><li>Responsible for placing point of sales material (POS) in all covered stores. </li><li>Ensures that price tags are placed on all off shelf displays properly in the right place. </li><li>Looks and records shelf life of products on customer card. Makes sure that products with a fresh shelf life are in the back of the shelf and that products with old shelf life are placed on the front of the shelf (FIFO). </li><li>Ensure the correct implementation of the display agreements (permanent and temporary) and suggest opportunities for increase of space.</li><li>Coordinate with Sales representative and delivery driver on product delivery to receive stock from delivery truck and transfer the same to store/ shelves.</li><li>Ensure that no expired or damaged products are displayed on shelves at back store</li><li>Implements liquidations of short life products upon getting instructions from manager. Is well trained to band special price offers at store level. </li><li>Builds friendly relations with the shelf boys/ girls in key accounts and with shop owners elsewhere. </li><li>Ensures that shelves and gondolas that are used for company products are clean and hygiene at all time to provide a positive image of our brands. </li><li>Ensures that company shelf spaces are not being abused by competitor brands and report to team leader on any new items or products introduced by competitors</li><li>Co-ordinates always with the Sales Reps. on slow moving or excess stock or product shortages and informs his manager as well. </li><li>Fills out his daily, weekly and monthly reports accurately, and provide additional reports on competitor activities, promotions, instore activities.</li><li>Executes all in store promotion activities with promoters and provides all support needed to ensure proper execution</li><li>Attend to work needs as per management&#x27;s discretion even on holidays or extra work hours on overtime basis.</li><li>Follow instruction and company rules and procedures related to HR, reporting time, vehicle handling, vacation etc.</li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li>Preferably has worked as Merchandiser or in similar position with similar responsibilities.</li><li>High School degree as a minimum</li><li>Full understanding of the English language</li><li>Attention to details</li><li>Use of handheld technology</li><li>Communication Skills</li><li>Customer service mindset</li><li>Time management skills</li><li>With Valid Qatar Driving License (Light Vehicle)</li></ul>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a sous chef, you’re not just leading daily kitchen operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Lead culinary team operations:</strong> Provide hands-on leadership and in-the-moment coaching to kitchen staff, with either a focus on outlets or banquets</li> <li><strong>Oversee production and service:</strong> Manage daily kitchen operations, including creating and monitoring production lists, completing line checks, and expediting service periods</li> <li><strong>Enhance menu offerings:</strong> Develop and implement seasonal menus, promotional features, and daily specials</li> <li><strong>Promote cross-department collaboration:</strong> Foster strong, positive relationships between front of house and back of house teams to ensure seamless operations</li> <li><strong>Provide administrative support:</strong> Assist with inventory management, ordering, and scheduling</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a junior sous chef, you’re not just leading daily kitchen operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Lead the culinary team:</strong> Provide hands-on leadership and in-the-moment coaching to kitchen staff, with a focus on food & beverage outlets</li> <li><strong>Oversee production and service:</strong> Manage daily kitchen operations, including creating and monitoring production lists, completing line checks, and managing service</li> <li><strong>Enhance menu offerings:</strong> Develop and implement seasonal menus, promotional features, and daily specials</li> <li><strong>Promote cross-department collaboration:</strong> Foster strong, positive relationships between front of house and back of house teams to ensure seamless operations</li> <li><strong>Provide administrative support:</strong> Assist with stock take management, ordering, and scheduling</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary The Commercial Sales Coordinator provides vital administrative, operational, and organizational support to the entire Commercial Division (Sales, Events, Marketing, and Revenue Management). Acting as the central hub of communication, this role ensures smooth inter-departmental workflow, manages databases, processes contracts, assists with marketing assets, and prepares critical revenue reports. This is a fast-paced role requiring exceptional multitasking, attention to detail, and a proactive attitude.</p><p>Key Responsibilities by Department</p><p>1. Sales &amp; Events Administration</p><ul><li>Inquiry Handling: Act as the first point of contact for incoming sales and event leads; log inquiries accurately in the CRM and distribute them to the respective managers.</li><li>Proposal &amp; Contract Support: Draft proposals, Group Sales Agreements, and Event Orders (EOs) based on templates provided by the team.</li><li>Site Inspection Prep: Coordinate VIP amenities, show-rooms, and welcome materials for prospective clients visiting the hotel.</li><li>System Management: Maintain and update the sales/catering database (e.g., Opera Sales &amp; Catering, Delphi) to ensure client data and booking statuses are accurate.</li></ul><p>2. Marketing Support</p><ul><li>Collateral Coordination: Organize and maintain inventory of sales kits, brochures, branded giveaways, and digital marketing assets.</li><li>Social Media &amp; PR Admin: Assist the marketing team with scheduling social media posts, tracking media coverage, and preparing press kits.</li><li>Promotion Assembly: Help proofread and coordinate the distribution of flyers, menus, and e-newsletters to clients.</li></ul><p>3. Revenue Management Assistance</p><ul><li>Data Gathering: Extract daily, weekly, and monthly system reports (e.g., pickup reports, pace reports) from the PMS for the Revenue Manager.</li><li>Competitor Tracking: Assist in gathering data on competitor pricing and market trends as requested.</li><li>Rate Loading Coordination: Cross-check that rates, packages, and promotions are accurately communicated to the reservations team for system loading.</li></ul><p>4. General Division Administration</p><ul><li>Meeting Management: Schedule weekly commercial/revenue meetings, prepare agendas, and take detailed minutes.</li><li>Expense &amp; Commission Tracking: Process department invoices, track expense reports, and coordinate travel agent commission payouts with the finance team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience: 1 2 years of administrative or coordinator experience, ideally within a hotel front office, reservations, or sales department.</li><li>Technical Skills: High proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with hotel systems like Opera PMS , Delphi, or equivalent CRMs is highly advantageous.</li><li>Organizational Mastery: Exceptional time-management skills; ability to prioritize tasks coming from four different department heads.</li><li>Communication: Flawless written and verbal communication skills; professional telephone manner and presentation.</li><li>Discretion: Ability to handle highly confidential revenue data, client contracts, and payroll/expense information with integrity.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>Execute all carpentry and associated work to the highest professional standards.&nbsp;</p><br><p>Constructing and repairing of structures made of wood, plywood and other materials.</p><br><p>Maintaining wooden fixtures, furniture, and structures throughout the hotel such as doors, windows, cabinets, shelves, counters, and decorative</p><br><p>Working experience working with a wide range of carpentry tools and equipment, such as saws, drills, routers, sanders, planers and chisels, and the ability to use them safely and effectively.</p><br><p>Identify, analyze and troubleshoot issues related to wooden structures, fixtures, and furnishings, and develop effective solutions to address them efficiently.</p><br><p>Collaborating with other department team members such as Housekeeping, Front Office, etc, while prioritizing work orders, and ensure timely completion of requests.&nbsp;</p><br><br>Qualifications<br><br><p>Previous work experience as a Carpenter in a hotel environment.</p><br><p>Proficient in various woodworking techniques, including cutting, shaping, joining, and finishing wood to create functional and aesthetically pleasing structures and furnishings.</p><br><p>Knowledgeable of local building codes, safety regulations, and industry standards relevant to carpentry work to ensure compliance and safety in all projects.</p><br><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Accor Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li></ul><p><strong>Your team and working environment:</strong></p><br><ul><li>Dynamic working environment</li><li>Defined career development path</li><li>Friendly and supportive team</li></ul><p>Opportunities to make your mark. We provide an environment of trust, respect, and integrity.&nbsp; A home away from home.&nbsp; Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.</p><br> </div>

???? Welcome to Your Next Adventure! The Vertical Marketing Manager – Groceries is the growth engine behind Snoonu's grocery business. This role owns the full marketing strategy for two key pillars: the Groceries vertical (supermarkets, hypermarkets, and specialty grocery outlets) and Snoomart, Snoonu's own Q-commerce grocery service delivering essentials in minutes. You will shape go-to-market plans, drive customer acquisition and retention, and work cross-functionally to scale both verticals to market leadership.???? What You’ll Get Your Hands OnVertical Ownership & Strategy Own the end-to-end marketing strategy for the Groceries vertical and Snoomart (Snoonu's Q-commerce) Align vertical marketing plans with company OKRs, commercial targets, and the overarching Snoonu brand Translate business priorities for groceries into high-impact campaigns that drive awareness, first orders, and repeat purchase Monitor vertical P&L health and marketing efficiency, continuously optimising spend across channels Go-To-Market Execution Design and execute GTM plans for new grocery outlet partnerships and Snoomart category/product launches Lead always-on and seasonal campaigns across digital, in-app, CRM, and offline touchpoints tailored to grocery shopper behaviour Develop promotional frameworks (flash deals, bundles, loyalty mechanics) that balance growth with margin Build and maintain a content and communication calendar spanning both Groceries and Snoomart Snoomart Growth & Q-Commerce Define the Snoomart brand positioning, messaging, and value proposition to customers and partners Drive Snoomart's customer acquisition funnel, including paid media, referral, and retention programmes Partner with the Product and Operations teams to improve the Snoomart in-app experience, category merchandising, and delivery promise communication Identify and action opportunities to expand Snoomart's assortment, coverage, and speed-of-delivery narrative in marketing Data, Performance & Reporting Own vertical KPIs: GMV contribution, new user acquisition, order frequency, basket size, retention rate Leverage customer insights, basket analysis, and market intelligence to inform campaign planning and creative direction Deliver regular performance reports to senior leadership with clear recommendations and a test-and-learn roadmap Manage the marketing team's day-to-day delivery, ensuring excellence in execution and on-time delivery✨ Bonus Points If You Have Bachelor's degree in Marketing, Business Administration, or a related field (Master's degree preferred) Minimum 4–6 years of marketing experience, with at least 2 years focused on grocery retail, FMCG, or Q-commerce / on-demand delivery Strong expertise in GTM strategy, growth marketing, and performance marketing channels (paid social, search, CRM/email, push notifications) Excellent analytical and data-driven decision-making skills, with the ability to connect customer insights and basket data to campaign strategy Strong stakeholder management and communication skills across Commercial, Product, and Operations Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re OnTo radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers???? Be Customer Obsessed: “Focus on the customer and all else will follow.”???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”???? ???? It's All About People: “Be a team player; together we are stronger.”????Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”Perks & Worklife Magic At Snoonu???? Global Vibes – Collaborate with a worldwide crew.???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>The <b>Team Lead – IT Helpdesk / On-Site Support</b> will be responsible for supervising day-to-day IT support operations and ensuring timely resolution of user incidents and service requests. The role involves managing helpdesk and on-site support teams, monitoring ticket queues, handling escalations, maintaining shift coverage, and ensuring compliance with SLAs, ITIL processes, and service quality standards.<br></p><br><p>The Team Lead will also support staff training, performance monitoring, reporting, knowledge-base updates, and coordination with the Service Delivery Manager to maintain smooth and effective IT support operations.<br></p><br><br><span>Requirements</span><ul><li>Bachelor’s Degree in Information Technology, Computer Science, or a related field.<br></li><li>Minimum <b>5–7 years</b> of experience in IT Helpdesk, Service Desk, Desktop Support, or IT Support operations.<br></li><li>At least <b>1–2 years of experience</b> in a team lead or supervisory role.<br></li><li>Proven experience managing IT support teams, shift schedules, ticket queues, and technical escalations.<br></li><li>Strong knowledge of incident management, service request management, escalation procedures, and SLA monitoring.<br></li><li>Hands-on experience with ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br></li><li>Good knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, and desktop troubleshooting.<br></li><li><b>ITIL certification is mandatory</b>.<br></li><li>Strong leadership, problem-solving, reporting, and customer-service skills.<br></li><li>Fluent in <b>Arabic and English</b>, both written and spoken.<br></li><li>Willingness to work in a rotational shift environment, including weekends and public holidays.<br></li></ul><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>The <b>Team Lead – IT Helpdesk / On-Site Support</b> will be responsible for supervising day-to-day IT support operations and ensuring timely resolution of user incidents and service requests. The role involves managing helpdesk and on-site support teams, monitoring ticket queues, handling escalations, maintaining shift coverage, and ensuring compliance with SLAs, ITIL processes, and service quality standards.<br></p><br><p>The Team Lead will also support staff training, performance monitoring, reporting, knowledge-base updates, and coordination with the Service Delivery Manager to maintain smooth and effective IT support operations.<br></p><br><br><span>Requirements</span><ul><li>Bachelor’s Degree in Information Technology, Computer Science, or a related field.<br></li><li>Minimum <b>5–7 years</b> of experience in IT Helpdesk, Service Desk, Desktop Support, or IT Support operations.<br></li><li>At least <b>1–2 years of experience</b> in a team lead or supervisory role.<br></li><li>Proven experience managing IT support teams, shift schedules, ticket queues, and technical escalations.<br></li><li>Strong knowledge of incident management, service request management, escalation procedures, and SLA monitoring.<br></li><li>Hands-on experience with ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br></li><li>Good knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, and desktop troubleshooting.<br></li><li><b>ITIL certification is mandatory</b>.<br></li><li>Strong leadership, problem-solving, reporting, and customer-service skills.<br></li><li>Fluent in <b>Arabic and English</b>, both written and spoken.<br></li><li>Willingness to work in a rotational shift environment, including weekends and public holidays.<br></li></ul><br><br><br><br><br><br><br><br><br> </div>