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???? Welcome to Your Next Adventure!<br><br>The Director of Growth Marketing is responsible for driving customer lifecycle growth across Snoonu’s ecosystem, with a strong focus on loyalty, CRM, and subscription programs. This role is responsible for the strategy and execution of initiatives that maximize user retention, engagement, and lifetime value. The Director will lead a team of specialists in CRM, loyalty, and growth analytics, and will collaborate with cross-functional partners across Product, Data, Commercial, and Performance Marketing to deliver sustainable growth.<br><br>As a senior member of the Marketing leadership team, the Director will serve as the architect of Snoonu’s growth engine, designing and optimizing personalized journeys, loyalty mechanics, and subscription offerings to strengthen customer stickiness and brand preference.<br><br>???? What You’ll Get Your Hands On<br><br>Growth & Lifecycle Strategy<br><br>Own the end-to-end growth marketing strategy across CRM, loyalty programs (Royal Club), and subscription products Develop segmentation strategies to deliver personalized, data-driven communication across the full customer lifecycle (acquisition, retention, reactivation). Define and optimize loyalty program benefits, tiers, and promotions to increase frequency, retention, and advocacy. Scale subscription adoption through targeted campaigns, incentive design, and customer experience improvements.<br><br>CRM & Personalization<br><br>Oversee CRM campaign planning, orchestration, and execution across email, push, in-app, and SMS channels. Implement advanced customer segmentation, predictive modeling, and automation to deliver personalized and timely communications. Partner with Product and Data teams to integrate behavioral triggers and dynamic content into CRM journeys.<br><br>Cross-Functional Leadership<br><br>Collaborate with Commercial and Product teams to align growth initiatives with revenue and customer experience priorities. Work closely with Performance Marketing to bridge acquisition and retention efforts. Lead, mentor, and scale a high-performing growth marketing team specialized in CRM, loyalty, and lifecycle programs.<br><br>????♂️ The Magic You Bring<br><br>Bachelor’s degree in Marketing, Business Administration, or related field; master's preferred.8+ years of progressive experience in growth marketing, CRM, loyalty, or lifecycle marketing, with at least 4 years in a leadership role. Proven track record of scaling loyalty programs, subscription models, or CRM strategies that deliver measurable improvements in retention and customer LTV. Strong expertise in CRM platforms, marketing automation, and personalization tools (e.g., Braze, Insider, Salesforce Marketing Cloud, or similar). Advanced analytical and data-driven decision-making skills, with experience in cohort analysis, predictive modeling, and customer segmentation. Experience in subscription business models, including pricing strategy, benefit design, and adoption growth. Ability to design and optimize tiered loyalty programs that drive engagement and advocacy. Strong stakeholder management and collaboration skills, with experience working across Product, Data, and Commercial teams. Demonstrated leadership in building and managing high-performing growth or CRM teams. Excellent communication and presentation skills, with the ability to translate complex insights into actionable strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Director of Growth Marketing is responsible for driving customer lifecycle growth across Snoonu’s ecosystem, with a strong focus on loyalty, CRM, and subscription programs. This role is responsible for the strategy and execution of initiatives that maximize user retention, engagement, and lifetime value. The Director will lead a team of specialists in CRM, loyalty, and growth analytics, and will collaborate with cross-functional partners across Product, Data, Commercial, and Performance Marketing to deliver sustainable growth.<br><br>As a senior member of the Marketing leadership team, the Director will serve as the architect of Snoonu’s growth engine, designing and optimizing personalized journeys, loyalty mechanics, and subscription offerings to strengthen customer stickiness and brand preference.<br><br>???? What You’ll Get Your Hands On<br><br>Growth & Lifecycle Strategy<br><br>Own the end-to-end growth marketing strategy across CRM, loyalty programs (Royal Club), and subscription products Develop segmentation strategies to deliver personalized, data-driven communication across the full customer lifecycle (acquisition, retention, reactivation). Define and optimize loyalty program benefits, tiers, and promotions to increase frequency, retention, and advocacy. Scale subscription adoption through targeted campaigns, incentive design, and customer experience improvements.<br><br>CRM & Personalization<br><br>Oversee CRM campaign planning, orchestration, and execution across email, push, in-app, and SMS channels. Implement advanced customer segmentation, predictive modeling, and automation to deliver personalized and timely communications. Partner with Product and Data teams to integrate behavioral triggers and dynamic content into CRM journeys.<br><br>Cross-Functional Leadership<br><br>Collaborate with Commercial and Product teams to align growth initiatives with revenue and customer experience priorities. Work closely with Performance Marketing to bridge acquisition and retention efforts. Lead, mentor, and scale a high-performing growth marketing team specialized in CRM, loyalty, and lifecycle programs.<br><br>????♂️ The Magic You Bring<br><br>Bachelor’s degree in Marketing, Business Administration, or related field; master's preferred.8+ years of progressive experience in growth marketing, CRM, loyalty, or lifecycle marketing, with at least 4 years in a leadership role. Proven track record of scaling loyalty programs, subscription models, or CRM strategies that deliver measurable improvements in retention and customer LTV. Strong expertise in CRM platforms, marketing automation, and personalization tools (e.g., Braze, Insider, Salesforce Marketing Cloud, or similar). Advanced analytical and data-driven decision-making skills, with experience in cohort analysis, predictive modeling, and customer segmentation. Experience in subscription business models, including pricing strategy, benefit design, and adoption growth. Ability to design and optimize tiered loyalty programs that drive engagement and advocacy. Strong stakeholder management and collaboration skills, with experience working across Product, Data, and Commercial teams. Demonstrated leadership in building and managing high-performing growth or CRM teams. Excellent communication and presentation skills, with the ability to translate complex insights into actionable strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Director of Growth Marketing is responsible for driving customer lifecycle growth across Snoonu’s ecosystem, with a strong focus on loyalty, CRM, and subscription programs. This role is responsible for the strategy and execution of initiatives that maximize user retention, engagement, and lifetime value. The Director will lead a team of specialists in CRM, loyalty, and growth analytics, and will collaborate with cross-functional partners across Product, Data, Commercial, and Performance Marketing to deliver sustainable growth.<br><br>As a senior member of the Marketing leadership team, the Director will serve as the architect of Snoonu’s growth engine, designing and optimizing personalized journeys, loyalty mechanics, and subscription offerings to strengthen customer stickiness and brand preference.<br><br>???? What You’ll Get Your Hands On<br><br>Growth & Lifecycle Strategy<br><br>Own the end-to-end growth marketing strategy across CRM, loyalty programs (Royal Club), and subscription products Develop segmentation strategies to deliver personalized, data-driven communication across the full customer lifecycle (acquisition, retention, reactivation). Define and optimize loyalty program benefits, tiers, and promotions to increase frequency, retention, and advocacy. Scale subscription adoption through targeted campaigns, incentive design, and customer experience improvements.<br><br>CRM & Personalization<br><br>Oversee CRM campaign planning, orchestration, and execution across email, push, in-app, and SMS channels. Implement advanced customer segmentation, predictive modeling, and automation to deliver personalized and timely communications. Partner with Product and Data teams to integrate behavioral triggers and dynamic content into CRM journeys.<br><br>Cross-Functional Leadership<br><br>Collaborate with Commercial and Product teams to align growth initiatives with revenue and customer experience priorities. Work closely with Performance Marketing to bridge acquisition and retention efforts. Lead, mentor, and scale a high-performing growth marketing team specialized in CRM, loyalty, and lifecycle programs.<br><br>????♂️ The Magic You Bring<br><br>Bachelor’s degree in Marketing, Business Administration, or related field; master's preferred.8+ years of progressive experience in growth marketing, CRM, loyalty, or lifecycle marketing, with at least 4 years in a leadership role. Proven track record of scaling loyalty programs, subscription models, or CRM strategies that deliver measurable improvements in retention and customer LTV. Strong expertise in CRM platforms, marketing automation, and personalization tools (e.g., Braze, Insider, Salesforce Marketing Cloud, or similar). Advanced analytical and data-driven decision-making skills, with experience in cohort analysis, predictive modeling, and customer segmentation. Experience in subscription business models, including pricing strategy, benefit design, and adoption growth. Ability to design and optimize tiered loyalty programs that drive engagement and advocacy. Strong stakeholder management and collaboration skills, with experience working across Product, Data, and Commercial teams. Demonstrated leadership in building and managing high-performing growth or CRM teams. Excellent communication and presentation skills, with the ability to translate complex insights into actionable strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Director of Growth Marketing is responsible for driving customer lifecycle growth across Snoonu’s ecosystem, with a strong focus on loyalty, CRM, and subscription programs. This role is responsible for the strategy and execution of initiatives that maximize user retention, engagement, and lifetime value. The Director will lead a team of specialists in CRM, loyalty, and growth analytics, and will collaborate with cross-functional partners across Product, Data, Commercial, and Performance Marketing to deliver sustainable growth.<br><br>As a senior member of the Marketing leadership team, the Director will serve as the architect of Snoonu’s growth engine, designing and optimizing personalized journeys, loyalty mechanics, and subscription offerings to strengthen customer stickiness and brand preference.<br><br>???? What You’ll Get Your Hands On<br><br>Growth & Lifecycle Strategy<br><br>Own the end-to-end growth marketing strategy across CRM, loyalty programs (Royal Club), and subscription products Develop segmentation strategies to deliver personalized, data-driven communication across the full customer lifecycle (acquisition, retention, reactivation). Define and optimize loyalty program benefits, tiers, and promotions to increase frequency, retention, and advocacy. Scale subscription adoption through targeted campaigns, incentive design, and customer experience improvements.<br><br>CRM & Personalization<br><br>Oversee CRM campaign planning, orchestration, and execution across email, push, in-app, and SMS channels. Implement advanced customer segmentation, predictive modeling, and automation to deliver personalized and timely communications. Partner with Product and Data teams to integrate behavioral triggers and dynamic content into CRM journeys.<br><br>Cross-Functional Leadership<br><br>Collaborate with Commercial and Product teams to align growth initiatives with revenue and customer experience priorities. Work closely with Performance Marketing to bridge acquisition and retention efforts. Lead, mentor, and scale a high-performing growth marketing team specialized in CRM, loyalty, and lifecycle programs.<br><br>????♂️ The Magic You Bring<br><br>Bachelor’s degree in Marketing, Business Administration, or related field; master's preferred.8+ years of progressive experience in growth marketing, CRM, loyalty, or lifecycle marketing, with at least 4 years in a leadership role. Proven track record of scaling loyalty programs, subscription models, or CRM strategies that deliver measurable improvements in retention and customer LTV. Strong expertise in CRM platforms, marketing automation, and personalization tools (e.g., Braze, Insider, Salesforce Marketing Cloud, or similar). Advanced analytical and data-driven decision-making skills, with experience in cohort analysis, predictive modeling, and customer segmentation. Experience in subscription business models, including pricing strategy, benefit design, and adoption growth. Ability to design and optimize tiered loyalty programs that drive engagement and advocacy. Strong stakeholder management and collaboration skills, with experience working across Product, Data, and Commercial teams. Demonstrated leadership in building and managing high-performing growth or CRM teams. Excellent communication and presentation skills, with the ability to translate complex insights into actionable strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Director of Growth Marketing is responsible for driving customer lifecycle growth across Snoonu’s ecosystem, with a strong focus on loyalty, CRM, and subscription programs. This role is responsible for the strategy and execution of initiatives that maximize user retention, engagement, and lifetime value. The Director will lead a team of specialists in CRM, loyalty, and growth analytics, and will collaborate with cross-functional partners across Product, Data, Commercial, and Performance Marketing to deliver sustainable growth.<br><br>As a senior member of the Marketing leadership team, the Director will serve as the architect of Snoonu’s growth engine, designing and optimizing personalized journeys, loyalty mechanics, and subscription offerings to strengthen customer stickiness and brand preference.<br><br>???? What You’ll Get Your Hands On<br><br>Growth & Lifecycle Strategy<br><br>Own the end-to-end growth marketing strategy across CRM, loyalty programs (Royal Club), and subscription products Develop segmentation strategies to deliver personalized, data-driven communication across the full customer lifecycle (acquisition, retention, reactivation). Define and optimize loyalty program benefits, tiers, and promotions to increase frequency, retention, and advocacy. Scale subscription adoption through targeted campaigns, incentive design, and customer experience improvements.<br><br>CRM & Personalization<br><br>Oversee CRM campaign planning, orchestration, and execution across email, push, in-app, and SMS channels. Implement advanced customer segmentation, predictive modeling, and automation to deliver personalized and timely communications. Partner with Product and Data teams to integrate behavioral triggers and dynamic content into CRM journeys.<br><br>Cross-Functional Leadership<br><br>Collaborate with Commercial and Product teams to align growth initiatives with revenue and customer experience priorities. Work closely with Performance Marketing to bridge acquisition and retention efforts. Lead, mentor, and scale a high-performing growth marketing team specialized in CRM, loyalty, and lifecycle programs.<br><br>????♂️ The Magic You Bring<br><br>Bachelor’s degree in Marketing, Business Administration, or related field; master's preferred.8+ years of progressive experience in growth marketing, CRM, loyalty, or lifecycle marketing, with at least 4 years in a leadership role. Proven track record of scaling loyalty programs, subscription models, or CRM strategies that deliver measurable improvements in retention and customer LTV. Strong expertise in CRM platforms, marketing automation, and personalization tools (e.g., Braze, Insider, Salesforce Marketing Cloud, or similar). Advanced analytical and data-driven decision-making skills, with experience in cohort analysis, predictive modeling, and customer segmentation. Experience in subscription business models, including pricing strategy, benefit design, and adoption growth. Ability to design and optimize tiered loyalty programs that drive engagement and advocacy. Strong stakeholder management and collaboration skills, with experience working across Product, Data, and Commercial teams. Demonstrated leadership in building and managing high-performing growth or CRM teams. Excellent communication and presentation skills, with the ability to translate complex insights into actionable strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Director of Growth Marketing is responsible for driving customer lifecycle growth across Snoonu’s ecosystem, with a strong focus on loyalty, CRM, and subscription programs. This role is responsible for the strategy and execution of initiatives that maximize user retention, engagement, and lifetime value. The Director will lead a team of specialists in CRM, loyalty, and growth analytics, and will collaborate with cross-functional partners across Product, Data, Commercial, and Performance Marketing to deliver sustainable growth.<br><br>As a senior member of the Marketing leadership team, the Director will serve as the architect of Snoonu’s growth engine, designing and optimizing personalized journeys, loyalty mechanics, and subscription offerings to strengthen customer stickiness and brand preference.<br><br>???? What You’ll Get Your Hands On<br><br>Growth & Lifecycle Strategy<br><br>Own the end-to-end growth marketing strategy across CRM, loyalty programs (Royal Club), and subscription products Develop segmentation strategies to deliver personalized, data-driven communication across the full customer lifecycle (acquisition, retention, reactivation). Define and optimize loyalty program benefits, tiers, and promotions to increase frequency, retention, and advocacy. Scale subscription adoption through targeted campaigns, incentive design, and customer experience improvements.<br><br>CRM & Personalization<br><br>Oversee CRM campaign planning, orchestration, and execution across email, push, in-app, and SMS channels. Implement advanced customer segmentation, predictive modeling, and automation to deliver personalized and timely communications. Partner with Product and Data teams to integrate behavioral triggers and dynamic content into CRM journeys.<br><br>Cross-Functional Leadership<br><br>Collaborate with Commercial and Product teams to align growth initiatives with revenue and customer experience priorities. Work closely with Performance Marketing to bridge acquisition and retention efforts. Lead, mentor, and scale a high-performing growth marketing team specialized in CRM, loyalty, and lifecycle programs.<br><br>????♂️ The Magic You Bring<br><br>Bachelor’s degree in Marketing, Business Administration, or related field; master's preferred.8+ years of progressive experience in growth marketing, CRM, loyalty, or lifecycle marketing, with at least 4 years in a leadership role. Proven track record of scaling loyalty programs, subscription models, or CRM strategies that deliver measurable improvements in retention and customer LTV. Strong expertise in CRM platforms, marketing automation, and personalization tools (e.g., Braze, Insider, Salesforce Marketing Cloud, or similar). Advanced analytical and data-driven decision-making skills, with experience in cohort analysis, predictive modeling, and customer segmentation. Experience in subscription business models, including pricing strategy, benefit design, and adoption growth. Ability to design and optimize tiered loyalty programs that drive engagement and advocacy. Strong stakeholder management and collaboration skills, with experience working across Product, Data, and Commercial teams. Demonstrated leadership in building and managing high-performing growth or CRM teams. Excellent communication and presentation skills, with the ability to translate complex insights into actionable strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<p>Lead the piping engineering discipline skill pool recommending the allocation of technical authorities and ensuring the provision of high-quality technical services to projects. Approve and endorse process engineering designs through delegated technical authorities in accordance with approved standards, codes, and specifications at all stages of the project life cycle. Review and assess concepts, studies, and detailed designs to assess technical suitability, compliance with standards and alignment with end user operational objectives and recommend optimized technical solutions as required. Develop and sustain technical competencies within the discipline by supporting capability building, knowledge transfer and continuous professional development of process engineering resources. Provide technical input to project execution strategies to ensure alignment with discipline and technical requirements, design philosophies and safety and operability standards. Recommend resources planning and deployment to meet the project execution requirements including technical input to recruitment mobilization and competency validation for process personnel. Advise and guide project teams on all piping and layout engineering matters throughout all stages of projects that is from concept, FEED, detailed design, construction, commissioning and startup phases. Plan and coordinate the activities of piping and layout engineers to ensure timely and effective delivery of technical services of technical services to project execution and operational support teams. Support discipline head in managing discipline standards and technical assurance, including implementation of standardization initiatives and compliance oversight across projects. Approve and endorse technical deviations, waivers and variations to approved guidelines, codes, standards and practices within the limits of delegated engineering authority.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor degree in Mechanical Engineering.<br>8 years of experience in Engineering roles, including 4 years in the oil & gas industry, including 1 year in a supervisory or acting role, or oversight of contractor sub-contractors/service/vendor personnel.<br>Basic knowledge of 3D Modeling software (PDS/SP3D).<br>Senior Piping and Layout Engineering supervisory level with a broad knowledge Engineering execution on projects including design standards, specifications, codes, safety criteria, onshore facilities design, construction and operations.<br>FEED and EPC detailed design experience<br>Skill / knowledge in application of international standards in his area of expertise.<br>Excellent written and spoken English.<br>Strong organizational skills.<br>Good analytical and problem-solving skills.<br>Good communication skills.<br>Advanced computer literacy involves the regular use of professional office applications and some technical applications.<br>Knowledge and experience of the Document Control function and Information Management Processes.</p>
<p>Lead the piping engineering discipline skill pool recommending the allocation of technical authorities and ensuring the provision of high-quality technical services to projects. Approve and endorse process engineering designs through delegated technical authorities in accordance with approved standards, codes, and specifications at all stages of the project life cycle. Review and assess concepts, studies, and detailed designs to assess technical suitability, compliance with standards and alignment with end user operational objectives and recommend optimized technical solutions as required. Develop and sustain technical competencies within the discipline by supporting capability building, knowledge transfer and continuous professional development of process engineering resources. Provide technical input to project execution strategies to ensure alignment with discipline and technical requirements, design philosophies and safety and operability standards. Recommend resources planning and deployment to meet the project execution requirements including technical input to recruitment mobilization and competency validation for process personnel. Advise and guide project teams on all piping and layout engineering matters throughout all stages of projects that are from concept, FEED, detailed design, construction, commissioning and startup phases. Plan and coordinate the activities of piping and layout engineers to ensure timely and effective delivery of technical services of technical services to project execution and operational support teams. Support discipline head in managing discipline standards and technical assurance, including implementation of standardization initiatives and compliance oversight across projects. Approve and endorse technical deviations, waivers and variations to approved guidelines, codes, standards and practices within the limits of delegated engineering authority.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Engineering. 8 years of experience in Engineering roles, including 4 years in the oil & gas industry, including 1 year in a supervisory or acting role, or oversight of contractor sub-contractors/service/vendor personnel. Basic knowledge of 3D Modelling software (PDS/SP3D). Senior Piping and Layout Engineering supervisory level with a broad knowledge of NGL Design and Engineering execution on projects including design standards, specifications, codes, safety criteria, offshore facilities design, construction and operations. FEED and EPC have detailed design experience with large utilities systems in Inlet facilities. Skill / knowledge in application of International his area of expertise Excellent written and spoken English. Strong organizational skills. Good analytical and problem-solving skills. Good communication skills. Advanced computer literacy involves the regular use of professional office applications and some technical applications. Knowledge and experience of the Document Control function and Information Management Processes.</p>
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<br>Company Description<br><br><p>Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><br><br>Job Description<br><br><p><strong>Job Summary</strong></p><br><p>We are seeking a warm, proactive, and service-oriented <strong>Guest Experience Agent</strong> to deliver exceptional guest service at <strong>Our Habitas Ras Abrouq</strong>, ensuring every guest enjoys a seamless, personalized, and memorable stay in our remote luxury desert environment.</p><br><p>Reporting to the Front Office Manager or Guest Experience Manager, the Guest Experience Agent is responsible for providing outstanding service throughout the guest journey, from pre-arrival to departure. This role plays a key part in creating meaningful guest experiences by anticipating needs, resolving concerns efficiently, and ensuring every interaction reflects the brand's values and hospitality standards.</p><br><p>The Guest Experience Agent will work closely with all resort departments to coordinate guest requests, provide local knowledge, and ensure operational excellence across all touchpoints. This position requires excellent communication skills, attention to detail, and a genuine passion for creating unforgettable guest experiences.</p><br><p>Key Responsibilities</p><br><ul><li>Deliver warm, personalized, and professional service to guests throughout their stay.</li><li>Welcome guests upon arrival, assist with check-in and check-out procedures, and ensure a smooth arrival and departure experience.</li><li>Respond promptly to guest inquiries, requests, and concerns while ensuring timely follow-up and resolution.</li><li>Coordinate guest requests with Housekeeping, Food & Beverage, Engineering, Spa, Activities, and other departments to ensure seamless service delivery.</li><li>Maintain accurate guest profiles, preferences, and special requests within the property management system.</li><li>Provide knowledgeable recommendations on resort facilities, dining experiences, wellness offerings, local attractions, and activities.</li><li>Proactively anticipate guest needs and identify opportunities to enhance their stay through personalized service.</li><li>Handle guest feedback professionally, resolving issues efficiently and escalating concerns when appropriate.</li><li>Ensure all guest interactions reflect Our Habitas brand standards and luxury hospitality expectations.</li><li>Assist in organizing special occasions, celebrations, VIP arrivals, and personalized guest experiences.</li><li>Support daily front office and guest services operations while maintaining high standards of presentation and professionalism.</li><li>Maintain accurate records of guest requests, incidents, and service recovery actions for reporting purposes.</li><li>Collaborate with department heads to ensure operational readiness and exceptional guest satisfaction.</li><li>Promote resort experiences, activities, and services to maximize guest engagement and enhance the overall experience.</li></ul><p>Who You Are</p><br><p>A passionate hospitality professional with outstanding interpersonal and communication skills, dedicated to creating memorable experiences for every guest. You thrive in a dynamic luxury hospitality environment and naturally build genuine connections through warm, attentive, and personalized service.</p><br><p>You are highly organized, adaptable, and solution-oriented, with the ability to anticipate guest needs and respond with professionalism and care. You take pride in delivering exceptional service, maintaining attention to detail, and contributing to a collaborative team culture in a remote luxury resort setting.</p><br><p>You are not just welcoming guests—you are creating meaningful moments and unforgettable experiences that define the spirit of <strong>Our Habitas Ras Abrouq</strong>.</p><br><br>Qualifications<br><br><p>Minimum Requirements</p><br><ul><li>2–3 years of experience in Front Office, Guest Relations, Guest Services, or a similar customer-facing role, preferably within a luxury hotel or resort environment.</li><li>Strong understanding of luxury hospitality standards and exceptional guest service principles.</li><li>Excellent verbal and written communication skills with a warm, professional, and guest-focused approach.</li><li>Experience using Property Management Systems (PMS) and Microsoft Office applications; knowledge of Opera Cloud or similar systems is an advantage.</li><li>Strong problem-solving abilities with the confidence to handle guest requests, concerns, and service recovery effectively.</li><li>Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to work collaboratively with cross-functional teams to deliver seamless guest experiences.</li><li>A positive, proactive, and adaptable attitude with exceptional attention to detail.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Ability to work flexible shifts, including weekends and public holidays, in a remote luxury resort environment.</li><li>Passion for creating memorable guest experiences while embracing the values of sustainability, wellness, and authentic hospitality.</li></ul><br>Additional Information<br><br><p><strong>What's in it for you...</strong></p><br><ul><li>The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.</li><li>The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>A competitive package and plenty of opportunity for development.</li><li>Excellent discounts across the entire Ennismore family of brands.</li></ul><p><em>Working at <strong>Our Habitas</strong> means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.</em></p><br><p><em>If you believe in <strong>luxury that speaks to the soul</strong>, and want to build something meaningful in two of Middle East's most extraordinary destinations, we’d love to meet you.</em></p><br> </div>
<h2 class="h5">Job description</h2>
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<ul>
<li>Support Contractor to identify and submit the QA/QC documents (ITPs, QCPs, Welding / NDT / HT / Painting and other test procedures, MARs etc.,) in line with Construction program, their timely review and approval.</li>
<li>Assist functional supervisor in review / approval of relevant QMS, Engg., & Procurement documents, implementation of Quality Programs, and resolution of discipline matters escalated to the Project Management.</li>
</ul><br><ul>
<li>Ensure Implementation of Project QA/QC requirements at project site and suppliers / subcontractor's works complying to project specification and other technical requirements.</li>
<li>Organize Pre-Activity Review meetings, attend Quality Walk through and QA/QC Weekly meetings.</li>
<li>Undertake surveillance of on-site and off-site Structural / Piping / Pipeline shop and Field fabrication / Equipment Erection and associated inspection & testing activities, Surface Preparation & Painting activities, identify potential or actual non-conformances and direct contractor in taking necessary Correction, corrective and preventive actions.</li>
<li>Initiate or ensure initiation of NCRs for the recurrent surveillance observations and non-conformities and coordinate / follow-up for RCA / Correction / Corrective /Preventive action proposals and timely close out.</li>
<li>Monitor the progressive compilation of Material Test Certificates and Construction Records and their traceability.</li>
<li>Monitor and verify the implementation of Preservation Management System.</li>
<li>Ensure the Contractors maintain, update, and publish the IMTE Registers on regular basis and calibration records maintained.</li>
<li>Ensure appropriate Systems / Processes / Procedures / Computer data base established by Contractor to maintain the Inspection and Test status during pre-fabrication, field erection, testing and statistical analysis of the data.</li>
<li>Monitor the KPIs, Special processes and personnel performance.</li>
<li>Participate in Project QHSE audits and Pre-Qualification Audits of Vend.rs / Suppliers / Sub-Contractors. Conduct ITP / QCP / MS / Process / Activity level compliance audits / Checks.</li>
<li>Monitor Contactor/Sub-Contractor/Third party inspectors & Engineers and Subordinates, performance, provides necessary support / guidance and reports to functional supervisor.</li>
<li>Implement and enforce the elements of Company Quality Management System requirements applicable to your function.</li>
<li>Exposed to Construction Site and Prevailing Climatic Conditions at least 50% of time.</li>
<li>Ensure own safety and the safety of others who may be affected by Company business, whether the activity is under direct control or not.</li>
</ul><br><ul>
<li>Bachelor's degree in mechanical engineering (or Equivalent) from a recognized university.</li>
<li>IRCA Certified QMS Lead Auditor.</li>
<li>Welding Inspector Certification (CSWIP 3.1 / AWS-CWI), Painting Inspector Certification (BGAS Grade-2 / NACE Level-2) and NDT Leve-2 Certification in RT, MT, UT and PT (ASNT/ACCP) is a must. Equivalent International Certifications acceptable.</li>
<li>Having IIW-Welding Engineer / NDT level-3 and Certification in advanced NDT (PAUT, TOFD, Auto UT etc.,) will be an advantage.</li>
<li>Professional membership / affiliations with recognized chartered or other professional institutions like ASNT / AWS / TWI / NACE / ASQ-CMQ&OE, MCQI-CQP or similar is desirable.</li>
<li>15 years' experience in the construction of major Green field or Brown-field Process Plants in Oil & Gas industry including large scale solar (Photovoltaic) projects.</li>
<li>Worked with major EPIC Contractors / End User in similar position in major projects with overall responsibility for the Quality of Piping / Mechanical discipline Construction and Commissioning activities. Sound working knowledge on QA/QC aspects, testing requirements and acceptance criteria related various Piping systems and Rotating / Stating Equipment and managing overall discipline's QA/QC aspects in major Oil and Gas Projects.</li>
</ul><br><ul>
<li><strong>Salary:</strong><ul>
<li>Day Rate in QAR Plus Allowance</li>
</ul></li>
<li><strong>Work Schedule:</strong><ul>
<li>8 Hours / 5 Days</li>
</ul></li>
</ul>
<ul>
<li><strong>Duration:</strong>
<ul>
<li>2 years, renewable</li>
</ul>
</li>
<li><strong>Location:</strong>
<ul>
<li>Qatar</li>
</ul>
</li>
</ul> </div>
<h2 class="h5">Job description</h2>
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<p>* Supervise the EPIC Contractors during the execution of construction activities at construction site.* Participate in reviewing detailed design drawings, method statements, material requisitions, and etc.<br>* Supervise and approve construction activities and co-ordinate various aspects of project construction including inspections, material submissions and working drawings from contractors, and processing documentation as required.</p><br><br><p>* Supervise Fiber Optic cable installation and splicing works.* Supervise installation of Fire Alarm Control Panels, Repeater Panels and Mimic Panels.<br>* Supervise installation of Control junction boxes and Panels.* Good knowledge in reading and understanding Equipment Layout drawings.<br>* Overall coordination with Mechanical works, HVAC works, Fire alarm & Loss prevention system works, Building Services works and etc.* Cable termination and Loop checking.<br>* Co-ordinate pre-commissioning activities and assist during commissioning of facilities.* Initiate Mechanical Completion Certificates (MCC), Hand Over Certificate (HOC), Acceptance Certificate (AC), and facilitate the issuance of Project Completion & Discharge Certificates.<br>* Witness SAT pre commissioning activities for equipment.* Maintain a daily record of progress (daily diary) noting special comments.<br>* Reports to supervisor work anomalies or contractual deviations committed by contractor personnel and recommend corrective actions.* Sign work permits on behalf of Company and to ensure that contractor's compliance with work permits.<br>* Participate in development of as-built drawings/documentation.* Prepare Punch list for finished work prior to hand over to Company by contractor by paying special attention to all ELV equipment including Quality checks.<br>* Works closely with other Company Construction Supervisors (Mech / Elect).* Report to Company Senior Construction Supervisor on main issues, events at site, progress reporting, trends and recommendation for improvement.<br>* Accountable for supervising contractor's work that is in progress, inspecting work, reporting problems and preventing accidents occurring as a result of negligence, by enforcing Company safety standards on the work site.* Liaise and report with the QC Inspector on quality related matters.<br>* Liaise with the HSE Supervisor on safety related matters.* Inspect construction works and materials in accordance with project quality plans and inspection & test plans (ITPs).<br>* Co-ordinate with concerned and End User parties to resolve site issues and refer technical queries to senior construction supervisor and project engineer.* Review contractors' construction plans and schedules including method statements and JSAs.</p><br><br><ul>
<li>Candidate must possess a Degree from recognized University or Diploma in Instrumentation or Electrical/Electronics Engineering with extensive construction related experience.</li>
<li>Good skills in construction management, effective communication, conflict resolution. Relevant courses in HSE, QAQC and construction.</li>
<li>Candidate should have a minimum of 15 years overall E&I experience in Construction installation pre-commissioning & commissioning oil and gas industries including largescale solar projects or similar nature projects.</li>
<li>Extensive experience in large scale solar (Photovoltaic) Projects.</li>
<li>The construction supervisor should have a strong technical background in Instrumentation & Control systems, including knowledge of sensors, transmitters, controllers, PLCs (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition), and other relevant instrumentation equipment used in oil and gas industries.</li>
<li>Experience in construction project management is important for overseeing the installation, testing, and commissioning of Instrumentation & Control systems within the project timeline.</li>
<li>Should have the ability to interpret engineering drawings, P&IDs (Piping and Instrumentation Diagrams), and control system layouts to ensure accurate implementation of the designed systems.</li>
</ul><br><ul>
<li><strong>Salary:</strong><ul>
<li>Day Rate in QAR Plus Allowance</li>
</ul></li>
<li><strong>Work Schedule:</strong><ul>
<li>8 Hours / 5 Days</li>
</ul></li>
</ul>
<ul>
<li><strong>Duration:</strong>
<ul>
<li>2 years, renewable</li>
</ul>
</li>
<li><strong>Location:</strong>
<ul>
<li>Qatar</li>
</ul>
</li>
</ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities </b></p><p><br></p><p>Builds positive working relationships with external parties such as the customer, suppliers, and contractors. </p><p>Proactively resolve performance, scope, cost and schedule issues with the Client as they arise.</p><p>Ability to identify and achieve the optimal technical and commercial position within the job context</p><p>Monitor design activities, interdisciplinary data flow and communications.</p><p>Responsible for design basis, design scopes and subsequent performance</p><p>Manage, technical evaluations, risks identification, mitigation & control, project deliverables review, scope control & managing project variations, recovery planning, construction, commissioning, & project handover.</p><p>Prepare Project Scope Statement.</p><p>Design reviews and technical review meetings are scheduled, well documented and actions closed out.</p><p>Client approvals are achieved without delay or rework.</p><p>Consistently achieve above average client satisfaction rating for technical delivery.</p><p>Management of disciplines to achieve scope completion at or below budget.</p><p>Prompt claims identification, quantification and justification provided to project manager.</p><p>HSE Capability: </p><p><br></p><p>Maintain HSE focus with the team to ensure OHSE requirements.</p><p>Demonstrate behaviour and business practices commensurate with a culture of world’s best health, safety and environmental performance. </p><p>Education – Qualifications, Accreditation, Training: </p><p><br></p><p>Full-Time Bachelor’s Degree in Engineering from an accredited university</p><p>MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period.</p><p>Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage</p><p>Industry Specific Experience: </p><p><br></p><p>Extensive work experience in onshore projects at a senior level within the Oil & Gas industry.</p><p>Must have experience of working with multidisciplinary teams</p><p>Must have well developed engineering planning skills</p><p>Preferably Middle East experience</p><p>Experience working with an international engineering consultancy</p><p>Experience in interface management with Statutory authorities and external stakeholders </p><p>Strong experience in brownfield environment </p><p>Mandatory experience in Pre-FEED and FEED phase </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented <strong>Civil Engineer </strong>to join our award-winning team in <strong>Doha, Qatar</strong>.</span></p><br><p><span>This critical role will support in infrastructure and building construction projects, preferably including Kahramaa or similar utility projects.</span></p><br><p><span>We envisage success in this role to include:</span></p><br><ul><li><span>Supervising civil works to ensure compliance with approved drawings, specifications, contract requirements, and quality plans.</span></li><li><span>Monitoring contractor and subcontractor performance, including HSE, QA/QC, and progress.</span></li><li><span>Reviewing and approving, material submittals, method statements, shop drawings, IRs, and as-built drawings.</span></li><li><span>Ensuring proper inspection, testing, approval, and documentation, with clear records of conformance/non-conformance.</span></li><li><span>Identifying, reporting, and resolving technical issues and non-conformities, including implementation of corrective and preventive actions.</span></li><li><span>Ensuring all materials, works, and testing equipment meet required standards and calibration requirements.</span></li><li><span>Coordinating with multidisciplinary teams (civil, mechanical, electrical, process) to ensure design compatibility and interface alignment.</span></li><li><span>Supporting subcontractor evaluation, audits, and quality system verification.</span></li><li><span><span>Maintaining complete and traceable records of inspections, tests, approvals, and non-conformities.</span></span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envisage that you will have a minimum of a <strong>Bachelor’s degree in Civil Engineering </strong>or a related discipline, with ove<strong>r 10 years of experience</strong> in water infrastructure, pumping stations, and road construction works.</span></p><br><p><span>Furthermore, you should demonstrate:</span></p><br><ul><li><span>Hands-on experience in dewatering systems and temporary works.</span></li><li><span>Experience in design review and coordination, including identification of discrepancies and constructability issues.</span></li><li><span>Familiarity with QCS, Kahramaa specifications, and international standards.</span></li><li><span>Strong communication, coordination, and presentation skills, with ability to clearly present technical issues and solutions.</span></li><li><span>Proactive in problem-solving and decision-making under site conditions.</span></li><li><span>Skilled in preparing draft progress and contractual letters.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety, and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Position Summary:</strong></p><br><p>Emerson is a leading global technology, software and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.<br> Our Automation Solutions business helps process, hybrid and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.</p><br><p>We are looking for Lead Engineer in Automation solution division. The successful candidate will be an integral part of the Process System and solution group. He will perform the role of Project / Site Lead in various projects of Emerson Automation solution division.</p><br><p> <strong>In This Role, Your Responsibilities Will Be:</strong></p><br><ul> <li><span>Develop the engineering deliverables namely, Functional Design Specifications, System Design Specifications, Test Specifications, Software coding, hardware design, assembly, unit testing, and third-party supply.</span></li> <li><span>Responsible for design input review, project specification review and prepare table of compliance</span></li> <li><span>Closely work with the overall lead and project manager to procure the material on time.</span></li> <li><span>Follow up with different vendors, and review and approve their technical quotations.</span></li> <li><span>Support engineering teams incl. back-office resources in the delivery of project deliverables.</span></li> <li><span>Responsible for review & approval project documents developed by back-office resources</span></li> <li><span>Implementation of system technical solutions within bid submission timescales.</span></li> <li><span>Lead and implement the configuration of the Hardware/software and Implementation in the project as per the customer requirements and Emerson quality compliance</span></li> <li><span>Lead and perform the PreFAT and FAT independently.</span></li> <li><span>Manage and coordinate with different teams, plan and deliver the project on time </span></li> <li><span>Work closely with the overall Lead / Engineering manager to manage the resource requirements and deliver the project within the budget and schedule. </span></li> <li><span>Manage and provide technical support on and off-site for Emerson and customer engineers</span></li> <li><span>Work with the overall lead Identifying the scope gaps and highlighting them to the customer in a change order. </span></li> <li><span>Effectively utilize the Emerson tools and Quality standards in all the projects.</span></li> <li><span>Proactive approach to problem-solving, leveraging strong analytical skills to identify and address potential issues before they escalate</span></li> <li><span>Provide customer site support for start-up and commissioning.</span></li> <li><span>Provide sales support on and off-site.</span></li> <li>Responsible for ensuring OT cybersecurity compliance on the system setup</li> <li>Adhere to Health, Safety & Environment policies as laid by the organization.</li></ul><p><strong>Who You Are:</strong></p><br><ul> <li>Lead Engineer will perform Engineering Functions to ensure efficient project execution. He will assist the project team in review of design inputs, delivery of design documents, collaborate with engineering team, ensure productivity during project execution, communicate effectively with customer/end user, drive productivity and complete projects on schedule.<br> </li></ul><p><strong>For This Role, You Will Need:</strong></p><br><ul> <li>Sound Knowledge of Emerson Process Management, Process Systems and Solutions products</li> <li>5 - 10 years of experience in Process Automation Projects</li> <li>Should have fluency in English with good verbal and written communication skill</li> <li>Candidate should have knowledge of Microsoft office and proficiency in Microsoft Word, Excel, Power-point and Visio with strong presentations skills</li> <li>Excellent time management and ability to multi-task and prioritize the work</li></ul><p><strong>Preferred Qualifications That Set You Apart:</strong></p><br><ul> <li>In-depth knowledge of Emerson DeltaV, SIS, Networking and Virtualization</li> <li>Knowledge in engineering tools are added advantage </li> <li>In-depth knowledge of Qatar Engineering standards </li> <li>In-depth knowledge on OT cybersecurity solutions </li> <li>DeltaV SIS Trainings & Certification are added advantage </li></ul><p><strong>Our Culture & Commitment to You!</strong></p><br><p>At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.</p><br><p>We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. </p><br><p>Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training. </p><br><br><p><b>WHY EMERSON</b></p><br><p><b>Our Commitment to Our People</b></p><br><p>At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.</p><br><p>We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.</p><br><p>At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.</p><br><p><b>Accessibility Assistance or Accommodation</b></p><br><p>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.</p><br><p><b>ABOUT EMERSON</b></p><br><p>Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.</p><br><p>With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.</p><br><p>We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!</p><br><p><b>No calls or agencies please. </b></p><br> </div>
<h2 class="h5">Job description</h2>
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The E-commerce Executive is responsible for managing and optimizing the hotel’s digital presence across all online channels to maximize online revenue, increase direct bookings, and enhance brand visibility. This role involves maintaining the hotel website, managing Online Travel Agencies (OTAs), coordinating digital marketing campaigns, and analyzing production data to identify growth opportunities. <br><br><br>1. Online Channel & OTA Management<br><br><ul><li><strong>Inventory & Rate Distribution:</strong> Maintain and update rates, availability, and content across all online distribution channels, including the hotel’s website, OTAs (Booking.com, Expedia, Agoda, etc.), and Meta-search engines (Google Hotel Ads, TripAdvisor).<br></li><li><strong>Parity Monitoring:</strong> Monitor rate parity across all channels to ensure the hotel complies with distribution agreements and protects direct channel integrity.<br></li><li><strong>Content Optimization:</strong> Ensure hotel information, imagery, room descriptions, and promotions are accurate, compelling, and up-to-date across all digital platforms.<br></li></ul>2. Website & Direct Channel Optimization<br><br><ul><li><strong>Website Content Management:</strong> Manage the hotel’s official website using Content Management Systems (CMS), ensuring a seamless user experience (UX) and mobile optimization.<br></li><li><strong>Booking Engine Management:</strong> Optimize the Central Reservation System (CRS) and booking engine flow to reduce abandonment rates and increase conversion.<br></li><li><strong>SEO (Search Engine Optimization):</strong> Implement on-page and off-page SEO strategies to improve organic search rankings and drive qualified traffic to the website.<br></li></ul>3. Digital Marketing & Campaign Execution<br><br><ul><li><strong>Paid Campaigns:</strong> Assist in the execution and monitoring of paid search (SEM/PPC), display ads, and paid social media campaigns to drive direct bookings.<br></li><li><strong>Email Marketing:</strong> Design, segment, and execute email marketing campaigns for loyalty members, past guests, and corporate clients.<br></li><li><strong>Packages & Promotions:</strong> Collaborate with Revenue and Marketing teams to create and launch exclusive online packages, flash sales, and seasonal promotions.<br></li></ul>4. Analytics & Reporting<br><br><ul><li><strong>Performance Tracking:</strong> Track and analyze website traffic, conversion rates, OTA production, and ROI on marketing spend using tools like Google Analytics 4 (GA4).<br></li><li><strong>Reporting:</strong> Prepare weekly and monthly e-commerce performance reports, highlighting trends, achievements, and areas of concern for the management team.<br></li><li><strong>Competitor Analysis:</strong> Regularly monitor competitor digital strategies, pricing, and online positioning to identify market gaps.<br></li></ul> </div>
<p>The Head Chef is responsible for the overall management and smooth operation of the kitchen. The role involves leading the culinary team, maintaining high standards of food quality and presentation, controlling food costs, ensuring food safety and hygiene, and delivering an excellent dining experience in accordance with UAE regulations and the establishment's standards.</p><p>Key Responsibilities</p><ul><li>Lead and supervise all kitchen operations, including food preparation, cooking, and service.</li><li>Create, develop, and update menus according to the restaurant's concept, customer preferences, and seasonal availability.</li><li>Ensure consistent food quality, taste, presentation, and portion control.</li><li>Recruit, train, supervise, and motivate chefs and kitchen staff.</li><li>Prepare staff schedules and allocate duties efficiently.</li><li>Monitor food costs, labor costs, portion sizes, and wastage.</li><li>Manage food purchasing, inventory, storage, and stock rotation.</li><li>Coordinate with suppliers to maintain quality and ensure timely deliveries.</li><li>Ensure compliance with UAE food safety, hygiene, sanitation, and health regulations.</li><li>Maintain proper HACCP and food-safety procedures where applicable.</li><li>Conduct regular kitchen inspections and ensure cleanliness of all work areas and equipment.</li><li>Ensure correct storage temperatures and proper handling of food.</li><li>Monitor kitchen equipment and arrange maintenance or repairs when required.</li><li>Coordinate closely with restaurant management and front-of-house teams during service.</li><li>Handle customer feedback and resolve food-quality issues professionally.</li><li>Maintain accurate records relating to stock, wastage, food costs, and kitchen operations.</li><li>Develop new dishes and improve existing recipes to maintain the restaurant's competitiveness.</li><li>Ensure all employees follow company policies, health and safety procedures, and UAE labor requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or degree in Culinary Arts, Hotel Management, or a related field preferred.</li><li>Minimum 5-8 years of professional kitchen experience , with relevant experience as a Head Chef.</li><li>Experience in restaurants, hotels, resorts, catering, or fine-dining establishments.</li><li>Strong knowledge of international cuisine and modern culinary techniques.</li><li>Good knowledge of food safety and hygiene standards applicable in the UAE.</li><li>Experience with menu planning, recipe costing, purchasing, and inventory management.</li><li>Strong leadership and team-management abilities.</li><li>Excellent communication and organizational skills.</li><li>Ability to work effectively under pressure in a fast-paced environment.</li><li>Flexibility to work shifts, weekends, public holidays, and extended hours when required.</li><li>GCC experience is mandatory.</li></ul>
<p><br></p><p>What is in it for you</p><ul><li>Employee benefit card offering discounted rates at Accor hotels worldwide.</li><li>Learning and development opportunities through Accor Academies.</li><li>Career growth opportunities within your hotel and across the global Accor network.</li><li>The opportunity to make a meaningful impact through our sustainability and Corporate Social Responsibility initiatives, including Planet 21.</li><li>Be part of a passionate team that celebrates creativity, individuality, and authentic hospitality.</li></ul><p>What you will be doing</p><ul><li>Lead and champion the guest experience journey, ensuring every touchpoint exceeds luxury service standards.</li><li>Foster a culture of personalized, heartfelt hospitality, creating memorable and unique experiences for every guest.</li><li>Conduct regular quality inspections and service audits across guest rooms, public areas, restaurants, and all guest-facing facilities to ensure exceptional presentation and service excellence.</li><li>Monitor compliance with brand standards and hotel quality assurance requirements, implementing continuous improvement initiatives.</li><li>Analyze guest feedback, online reviews, guest satisfaction surveys, and quality reports to identify trends, develop action plans, and enhance the overall guest experience.</li><li>Collaborate closely with operational leaders to implement service improvements, resolve quality concerns, and drive operational excellence.</li><li>Deliver engaging training sessions, coaching, and service refreshers to inspire Heartists to consistently deliver memorable guest experiences.</li><li>Handle guest concerns and service recovery with professionalism, empathy, and efficiency, ensuring timely resolution while exceeding guest expectations whenever possible.</li><li>Monitor departmental service standards and recommend innovative initiatives that elevate guest satisfaction and brand loyalty.</li><li>Ensure compliance with all health, safety, hygiene, and local regulatory requirements relevant to hotel operations.</li><li>Prepare comprehensive quality and guest experience reports, presenting key insights, performance trends, and recommendations to senior management.</li><li>Promote a culture of continuous improvement, innovation, and collaboration, empowering Heartists to create meaningful guest experiences.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in Guest Experience, Quality Assurance, Front Office, Rooms Division, or Luxury Hospitality Management.</p><p>Strong passion for luxury hospitality, personalized service, and creating memorable guest experiences.</p><p>Excellent leadership, coaching, communication, and interpersonal skills.</p><p>Strong analytical and problem-solving abilities with exceptional attention to detail.</p><p>Experience working with guest satisfaction platforms and quality management systems is an advantage.</p><p>Ability to thrive in a fast-paced environment while maintaining the highest standards of service excellence.</p><p>Excellent command of written and spoken English; additional languages are an asset.</p>
<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Butler Supervisor. The Butler Supervisor oversees the daily operations of the Butler team, ensuring exceptional personalized service that reflects the highest luxury hospitality standards. This role supervises, coaches, and supports Butler colleagues while coordinating with other hotel departments to deliver seamless guest experiences. The Butler Supervisor is responsible for maintaining service excellence, handling VIP guest requirements, resolving guest concerns, and ensuring all butler services are delivered efficiently, professionally, and in accordance with brand standards.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Supervise and support the daily operations of the Butler team to ensure exceptional guest service</li><li>Lead, coach, and motivate team members while maintaining luxury hospitality standards</li><li>Ensure personalized service is delivered to all guests, with special attention to VIPs and long-stay guests</li><li>Coordinate with Front Office, Housekeeping, Concierge, Food & Beverage, and other departments to ensure seamless guest experiences</li><li>Monitor room readiness, amenities, and special guest requests prior to arrival</li><li>Handle guest concerns promptly and professionally, ensuring timely resolution</li><li>Conduct regular inspections of guest rooms, suites, and butler service areas to maintain quality standards</li><li>Assist in training, onboarding, and performance development of Butler colleagues</li><li>Prepare work schedules, allocate tasks, and monitor team productivity</li><li>Maintain accurate guest preference records and service documentation</li><li>Ensure compliance with hotel policies, health and safety regulations, and brand standards</li><li>Support management in achieving departmental goals, guest satisfaction targets, and continuous service improvement</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or bachelor's degree in Hospitality Management, Hotel Management, or a related field is preferred</p><p>Previous supervisory experience in a luxury hotel, resort, or upscale hospitality environment</p><p>Strong leadership, coaching, and team management skills</p><p>Excellent communication and interpersonal abilities</p><p>Exceptional attention to detail and a passion for delivering personalized guest service</p><p>Strong problem-solving and decision-making skills in a fast-paced environment</p><p>Proficiency in hotel property management systems and Microsoft Office applications</p><p>Knowledge of Forbes Five-Star or similar luxury hospitality service standards</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p>
<html> <head></head> <body> <p> <meta content="text/html; charset=us-ascii" http-equiv="Content-Type"> <style type="text/css">a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}</style> </p> <h1>FX & Commodity Hedging Solutions – Business Analyst</h1> <p><strong>Contract Duration:</strong> 5-Year Fixed-Term Contract</p> <h2>Role Purpose</h2> <p>Support the development and expansion of FX and Commodity Hedging capabilities across Qatar, and relevant international markets by analyzing business opportunities, defining requirements, and enabling implementation of new products, platforms, and client solutions.</p> <p>The role will support the enhancement of hedging capabilities across the product spectrum, from basic risk management solutions to advanced structured products, while improving client journeys and operational efficiency. </p> <h2>Business Domain & Exposure</h2> <ul> <li>FX Hedging</li> <li>Commodity Hedging</li> <li>Global Markets & Treasury</li> <li>Derivatives & Structured Products</li> <li>Corporate Risk Management Solutions</li> <li>Digital Trading Platforms</li> <li>Product Development & Transformation</li> <li>Qatar, and Relevant International Markets </li> </ul> <h2>Key Responsibilities</h2> <h3>Business Analysis & Opportunity Assessment</h3> <ul> <li>Analyze market opportunities, client demand, and product utilization trends.</li> <li>Support business cases for new hedging products and platform enhancements.</li> <li>Assess competitive positioning and market gaps. </li> </ul> <h3>Product & Capability Development</h3> <ul> <li>Gather and document business requirements for hedging products and platform enhancements.</li> <li>Support implementation of new FX and Commodity Hedging capabilities.</li> <li>Assist in defining target operating models and client journeys. </li> </ul> <h3>Platform & Process Enhancement</h3> <ul> <li>Support integration and enhancement of trading and treasury platforms.</li> <li>Map and optimize front-to-back hedging processes.</li> <li>Identify opportunities for automation and digitization. </li> </ul> <h3>Stakeholder Coordination</h3> <ul> <li>Coordinate with Global Markets, Treasury, Risk, Operations, Technology, and Coverage teams.</li> <li>Facilitate workshops and requirements gathering sessions.</li> <li>Support delivery of transformation and capability enhancement initiatives. </li> </ul> <h3>Analytics & Reporting</h3> <ul> <li>Develop dashboards and reporting to monitor product adoption, revenue growth, and client penetration.</li> <li>Support management reporting and strategic decision-making. </li> </ul> <h2>Experience & Profile</h2> <h3>Experience</h3> <ul> <li>7–10 years of experience in Treasury, Global Markets, Business Analysis, Product Management, or Banking Transformation.</li> <li>Experience supporting FX, Commodity, Treasury, or Derivatives-related initiatives preferred.</li> <li>Exposure to trading platforms and capital markets products is advantageous. </li> </ul> <h3>Profile</h3> <ul> <li>Strong understanding of FX, Commodity, and Derivative products.</li> <li>Knowledge of hedging lifecycle, trading processes, and treasury operations.</li> <li>Experience in business requirements gathering, process mapping, and product implementation.</li> <li>Strong analytical and stakeholder management skills.</li> <li>Ability to work across multiple markets and business functions.</li> <li>Strong communication and presentation capabilities.</li> <li>Based in Qatar, Fluency in Arabic and English preferred.</li> </ul> </body></html>
<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Butler Supervisor. The Butler Supervisor oversees the daily operations of the Butler team, ensuring exceptional personalized service that reflects the highest luxury hospitality standards. This role supervises, coaches, and supports Butler colleagues while coordinating with other hotel departments to deliver seamless guest experiences. The Butler Supervisor is responsible for maintaining service excellence, handling VIP guest requirements, resolving guest concerns, and ensuring all butler services are delivered efficiently, professionally, and in accordance with brand standards.</p><p>Key Responsibilities:</p><ul><li>Supervise and support the daily operations of the Butler team to ensure exceptional guest service</li><li>Lead, coach, and motivate team members while maintaining luxury hospitality standards</li><li>Ensure personalized service is delivered to all guests, with special attention to VIPs and long-stay guests</li><li>Coordinate with Front Office, Housekeeping, Concierge, Food & Beverage, and other departments to ensure seamless guest experiences</li><li>Monitor room readiness, amenities, and special guest requests prior to arrival</li><li>Handle guest concerns promptly and professionally, ensuring timely resolution</li><li>Conduct regular inspections of guest rooms, suites, and butler service areas to maintain quality standards</li><li>Assist in training, onboarding, and performance development of Butler colleagues</li><li>Prepare work schedules, allocate tasks, and monitor team productivity</li><li>Maintain accurate guest preference records and service documentation</li><li>Ensure compliance with hotel policies, health and safety regulations, and brand standards</li><li>Support management in achieving departmental goals, guest satisfaction targets, and continuous service improvement</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or bachelor's degree in Hospitality Management, Hotel Management, or a related field is preferred</p><p>Previous supervisory experience in a luxury hotel, resort, or upscale hospitality environment</p><p>Strong leadership, coaching, and team management skills</p><p>Excellent communication and interpersonal abilities</p><p>Exceptional attention to detail and a passion for delivering personalized guest service</p><p>Strong problem-solving and decision-making skills in a fast-paced environment</p><p>Proficiency in hotel property management systems and Microsoft Office applications</p><p>Knowledge of Forbes Five-Star or similar luxury hospitality service standards</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p>