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At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies, behaviors, and daily lives.<br><br>WHOOP is hiring a Senior Researcher at WHOOP Labs Doha to conduct studies that support WHOOP’s product innovation efforts. In partnership with WHOOP Labs Boston, WHOOP Labs Doha will collect exercise, physiology, and wear data to support development of new WHOOP devices and algorithms. To serve the company’s diverse testing and validation needs, WHOOP Labs completes tens of thousands of data collections a year and creates best in class experience for our participants. WHOOP Labs Doha will set the bar for product innovation research in the GCC, providing a best-in-class participant experience and contributing to advancing WHOOP technology.<br><br>We’re looking for a collaborative Senior Researcher with experience running exercise-based protocols and creating safe, energetic, and thoughtful research environments. You’re excited to engage directly with participants, work independently, and are comfortable advocating for research localization needs unique to Doha. This position is in-person in Doha, Qatar and will include some evening hours.<br><br>This role is based in the Doha, Qatar. We will only consider candidates who currently live in Doha, Qatar.<br><br>Responsibilities<br><br>Localize and execute complex research initiatives as part of multi-site data collection efforts for machine learning, sensor validation, and other product development programs. Collaborate closely with the WHOOP Labs Boston team to ensure methodological consistency in protocol execution across sites. Support localization of protocols for execution in Doha including any required changes to activities, session structure, or sample in collaboration with cross-site partners. Own research initiatives to support region-specific questions and remote global studies as a research expert. Develop and maintain clear project plans, workflows, and deliverables, adapting to evolving priorities and constraints. Coordinate and own research timelines and dependencies using project management tools to ensure visibility and on-time delivery. Collaborate closely with other members of the WHOOP Labs Doha team such as Recruitment, Lab Management, and other Researchers to ensure successful end-to-end study delivery. Deliver best-in-class customer service to WHOOP Labs Doha visitors. Conduct elective Calibration sessions for WHOOP Members visiting the WHOOP Qatar and WHOOP Labs Doha facility. Provide a best in class experience to all participants and visitors, representing the WHOOP brand as a product expert.<br><br>Qualifications<br><br>Bachelor’s degree or professional experience in a relevant field such as physiology, biotech, exercise science, or a related discipline.3-5 years of experience conducting research in exercise/performance, health, or similar environments. Strong customer service / participant engagement skills and human-centered mindset. Strong project and program management skills, with comfort using tools such as Jira or similar planning frameworks. Ability to manage multiple projects at a time and operate effectively in ambiguous, fast-paced environments. Excitement to work in a high-energy, fast-paced startup environment. Open to working a flexible schedule, including evenings at least 2 days per week. Fluency in verbal and written English, WHOOP’s working language. Comfort communicating with Doha locals in English and Arabic.<br><br>This role is based in the Doha, Qatar. We will only consider candidates who currently live in Doha, Qatar.<br><br>Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.<br><br>WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job Description<br><br>We are seeking a skilled Senior Cybersecurity Consultant to join our Cybersecurity Practice as an Incident Handler within our security operations function. In this role, you will lead the detection, investigation, containment, and recovery of security incidents across enterprise and cloud environments, with a strong focus on the Microsoft security ecosystem.<br><br>Your responsibilities will center on incident handling and response, threat detection and hunting, and the day-to-day operation of Microsoft security tooling including Microsoft Defender (EDR/XDR), Microsoft Sentinel, Microsoft Purview, and Data Loss Prevention (DLP). You will drive incidents through the full response lifecycle and continuously improve detection and response capabilities.<br><br>You will work closely with SOC analysts, threat intelligence, and IT operations teams to triage alerts, lead investigations, coordinate containment and eradication, and conduct post-incident reviews. You will also tune detections, develop response playbooks, and support proactive threat hunting across the Microsoft 365 and Azure estate.<br><br>The role requires deep, hands-on operational expertise in incident response and the Microsoft security stack, strong analytical and forensic capabilities, and the ability to remain calm and decisive under pressure during active security incidents.<br><br>Responsibilities<br><br>Incident Handling & Response:Lead the end-to-end handling of security incidents, including detection, triage, investigation, containment, eradication, and recovery, in line with established incident response processes and SLAs. Microsoft Defender (EDR/XDR):Operate, tune, and investigate using Microsoft Defender for Endpoint, Defender for Office 365, Defender for Identity, and Defender for Cloud Apps to detect and respond to threats across endpoints, identities, email, and cloud workloads. Microsoft Sentinel (SIEM/SOAR):Use Microsoft Sentinel for log analysis, correlation, and automated response. Develop and tune analytic rules, KQL queries, workbooks, and SOAR playbooks to improve detection coverage and response efficiency. Microsoft Purview & Data Security:Leverage Microsoft Purview for data governance, information protection, insider risk management, and compliance. Investigate data-related alerts and support data security and DLP operations. Data Loss Prevention (DLP):Configure, monitor, and respond to DLP policies across Microsoft 365 and endpoints to detect and prevent unauthorized data exfiltration, and refine policies to reduce false positives. Threat Hunting & Detection Engineering:Conduct proactive threat hunting across the Microsoft 365 and Azure estate, develop new detections, and continuously improve detection logic based on threat intelligence and lessons learned. Forensics & Root Cause Analysis:Perform host, endpoint, and cloud-based investigations and digital forensics to determine root cause, scope, and impact of incidents, preserving evidence in line with best practices. Documentation & Reporting:Produce high-quality incident reports, timelines, and post-incident reviews. Maintain runbooks and playbooks, and provide clear incident updates to internal stakeholders and clients.<br><br>Qualifications<br><br>Education: Bachelor’s / college degree in Computer Science, Information Security, or a related field. Experience: At least 8 years of experience in cybersecurity operations, incident response, or security monitoring, with significant hands-on experience operating Microsoft security tools. Certifications: Relevant professional certifications are highly desirable. These may include, but are not limited to:Microsoft Security Operations Analyst (SC-200) Microsoft Certified: Cybersecurity Architect (SC-100) or Information Protection (SC-400) GIAC incident response / forensics (e.g., GCIH, GCFA) or equivalent ISC2 (e.g., SSCP or CISSP) or Comp TIA CySA+. Technical Skills: Strong hands-on experience with the Microsoft security stack, including Microsoft Defender (EDR/XDR), Microsoft Sentinel, Microsoft Purview, and Microsoft 365 DLP. Proficiency with KQL for investigation and detection. Experience with EDR investigation, log analysis, SIEM/SOAR, endpoint and cloud forensics, and identity platforms (Entra ID and Active Directory). Familiarity with scripting (e.g., Power Shell) for automation is preferred. Knowledge: Strong understanding of incident response methodologies and frameworks (e.g., NIST SP 800-61, SANS), the MITRE ATT&CK framework, the cyber kill chain, and modern attacker techniques. Solid grasp of cybersecurity principles including defense-in-depth, zero trust, and least privilege. Familiarity with ISO 27001 and CIS Benchmarks. Knowledge of Qatar National Information Assurance (NIA) is a plus.
???? Welcome to Your Next Adventure!<br><br>The Marketing Associate will support the end-to-end execution of marketing initiatives within the food vertical. The role focuses on operational efficiency, cross-team coordination, creative workflow management, and thorough documentation of campaigns. This position aims to ensure smooth delivery of all marketing activities and strengthen alignment across different stakeholders.<br><br>???? What You’ll Get Your Hands On<br><br>Handle day-to-day operational tasks related to the food vertical marketing activities. Support the planning and execution of campaigns, offers, and merchant-focused initiatives. Ensure deliverables are completed on schedule and aligned with campaign KPIs. Collaborate with different functions within the marketing team and other stakeholders, including the commercial and content teams. Maintain clear communication to ensure understanding of campaign goals, timelines, and requirements. Prepare and submit creative briefs to the design team with accurate details and timely follow-ups. Ensure all creative assets align with Snoonu's brand direction and the marketing strategy for the food vertical. Maintain detailed documentation of all marketing campaigns, including objectives, timelines, and communications. Track campaign progress and update documentation throughout the execution phase. Assist in collecting data and preparing post-campaign analysis reports.<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Marketing, Business, or a related field.1-3 years of experience in marketing coordination, campaign management, or similar roles. Excellent organizational and project-management skills. Strong communication and stakeholder-management abilities. Basic understanding of analytics dashboards and performance indicators. Ability to work in a fast-paced environment with tight deadlines.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
The Head of Industrial Sector will be responsible for establishing, developing, and leading the Group's Industrial Sector, with an initial focus on steel and copper manufacturing. The role will lead the end-to-end development of greenfield manufacturing projects, from investment opportunity assessment and feasibility studies through engineering, construction, commissioning, operational excellence, and commercial growth. The successful candidate will be an experienced industrial executive with a proven track record of establishing heavy industrial manufacturing facilities from the ground up and transforming them into profitable businesses.<br>Key Responsibilities1. Strategic Leadership Develop and execute the Group's Industrial Sector strategy aligned with corporate objectives. Identify new industrial investment opportunities within Qatar and international markets. Lead strategic planning and long-term industrial expansion initiatives. Present investment recommendations and business cases to the Board of Directors and Executive Management. Drive sustainable growth and profitability across all industrial businesses.<br>2. Industrial Business Development Identify opportunities in steel, copper, aluminum, metal fabrication, industrial manufacturing, and related sectors. Conduct comprehensive market research and competitive analysis. Develop investment strategies and expansion plans. Build strategic partnerships with international manufacturers, technology providers, and investors. Lead mergers, acquisitions, joint ventures, and strategic alliances where applicable.<br>3. Greenfield Factory Development Lead the complete establishment of manufacturing facilities including:Market feasibility studies. Technical feasibility studies. Financial modeling and investment analysis. Factory master planning. Manufacturing process selection. Technology evaluation. Equipment specification and procurement. Production line design. Factory layout optimization. Utility planning. Capacity planning. Automation systems. Smart manufacturing solutions. Factory commissioning. Production startup. Ramp-up to full commercial operation.<br>4. Engineering & Project Management Provide executive oversight for:EPC contractors. Engineering consultants. Civil works. Mechanical works. Electrical works. Infrastructure development. Utilities installation. Equipment installation. Factory commissioning. Project schedules. Budget management. Risk management.<br>5. Manufacturing Operations Develop and oversee:Production planning. Manufacturing excellence. Lean Manufacturing initiatives. Continuous Improvement programs. Total Productive Maintenance (TPM). Operational Excellence. Quality Management Systems. Maintenance strategy. Warehouse operations. Inventory management. Supply chain optimization. Production KPIs. Drive productivity improvements while reducing manufacturing costs.<br>6. Financial Management Responsible for:CAPEX planning. Operational budgets. Manufacturing cost optimization. Investment evaluation. Financial forecasting. Profitability improvement. EBITDA growth. ROI achievement. Working capital optimization. Monitor financial performance across all industrial businesses.<br>7. Commercial & Supply Chain Leadership Develop sourcing strategies for raw materials. Negotiate strategic supplier agreements. Build relationships with local and international suppliers. Support commercial teams in market expansion. Optimize procurement and logistics operations. Ensure uninterrupted production through efficient supply chain management.<br>8. Regulatory Compliance Ensure compliance with:Qatar industrial regulations. Environmental legislation. Occupational Health & Safety standards. ISO standards. Industrial licensing requirements. Civil Defense requirements. Ministry approvals. International manufacturing standards.<br>9. Digital Transformation Lead implementation of:ERP systems. Manufacturing Execution Systems (MES). Industry 4.0 initiatives. Industrial automation. Predictive maintenance technologies. Production analytics. Smart factory initiatives.<br>10. Leadership & Organizational Development Establish the Industrial Sector organizational structure. Recruit and develop executive leadership teams. Build high-performing engineering and manufacturing organizations. Develop succession plans. Drive a culture of accountability, innovation, safety, and continuous improvement. Mentor Plant Managers and senior engineering leaders.<br>Qualifications Education Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Metallurgical Engineering, Manufacturing Engineering, or related discipline. MBA or Master's Degree in Engineering Management is highly preferred.<br>Experience Minimum:20 years of industrial manufacturing experience. At least 10 years in executive leadership roles. Proven experience establishing multiple greenfield manufacturing facilities from concept to commercial operation. Experience leading industrial businesses with revenues exceeding USD 100 million is preferred. International experience within the GCC is highly desirable.<br>Technical Expertise Demonstrated expertise in:Steel manufacturing, Copper manufacturing, Metal processing, Industrial engineering, Factory design, EPC project management. Heavy manufacturing, Industrial automation, Lean Manufacturing, Six Sigma, TPM, ISO 9001. Quality Management Systems, Supply Chain Management. ERP implementation (SAP, Oracle, Microsoft Dynamics, etc.), CAPEX management.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Your role is to work closely with our Marketing Team to ensure the execution of projects goes as smoothly as possible. What s On Your Plate? Own end-to-end management of CRM campaigns across all channels (push notifications, email, SMS, and in-app), including proactively collecting briefs from internal stakeholders on time, leading content creation in both English and Arabic, and coordinating with the CRM team to take campaigns live. Take full ownership of the briefing process to ensure all teams submit their campaign requests within agreed deadlines. Support local advertising, promotional campaigns and event management as per the department and brand guidelines and budget. Ensure that talabat is well-positioned as a brand in the local market and reaches the right audience to optimize market share. Set communication to the right audience in the customer funnel. Support the Marketing Manager in launching and briefing talabat pro campaigns across different channels (CRM, social media, digital, and offline), including preparing campaign briefs, coordinating with relevant teams, and ensuring timely execution of any new ventures in progress. Set up templates and processes for requesting marketing support for new verticals. Coordinate with other internal functions within the Marketing department as well as cross functions like PR & Comms, Sales, and the regional creative team. Prepare and own the following performance reports : - Competitive landscape - Weekly - Active campaign performance report including KPIs (open rates, CTR, conversions) Responsible for the Communication: - CRM: Push notification and Email</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A minimum of 1 year of working experience in Marketing. Bachelor's degree in marketing or equivalent. Fluent in English & Arabic, with the ability to write content in Arabic across all channels (CRM, social media, digital) this is a must-have requirement. Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate. Strong organizational and project management skills, with the ability to manage multiple campaigns simultaneously under tight deadlines. Analytical and comfortable with numbers (Proficiency in MS Excel is a plus)</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description</b> Your role is to work closely with our Marketing Team to ensure the execution of projects goes as smoothly as possible. What s On Your Plate? Own end-to-end management of CRM campaigns across all channels (push notifications, email, SMS, and in-app), including proactively collecting briefs from internal stakeholders on time, leading content creation in both English and Arabic, and coordinating with the CRM team to take campaigns live. Take full ownership of the briefing process to ensure all teams submit their campaign requests within agreed deadlines. Support local advertising, promotional campaigns and event management as per the department and brand guidelines and budget. Ensure that talabat is well-positioned as a brand in the local market and reaches the right audience to optimize market share. Set communication to the right audience in the customer funnel. Support the Marketing Manager in launching and briefing talabat pro campaigns across different channels (CRM, social media, digital, and offline), including preparing campaign briefs, coordinating with relevant teams, and ensuring timely execution of any new ventures in progress. Set up templates and processes for requesting marketing support for new verticals. Coordinate with other internal functions within the Marketing department as well as cross functions like PR & Comms, Sales, and the regional creative team. Prepare and own the following performance reports : - Competitive landscape - Weekly - Active campaign performance report including KPIs (open rates, CTR, conversions) Responsible for the Communication: - CRM: Push notification and Email</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A minimum of 1 year of working experience in Marketing. Bachelor's degree in marketing or equivalent. Fluent in English & Arabic, with the ability to write content in Arabic across all channels (CRM, social media, digital) this is a must-have requirement. Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate. Strong organizational and project management skills, with the ability to manage multiple campaigns simultaneously under tight deadlines. Analytical and comfortable with numbers (Proficiency in MS Excel is a plus)</p><p></p></section>
Job Description<br><br> Support the development and execution of communication and public relations strategies aligned with malomatia’s corporate objectives and digital transformation vision. Enhance malomatia’s brand positioning as a trusted national IT and digital solutions partner through consistent and strategic communications. Build and maintain strong relationships with local, regional, and industry media outlets. Draft, review, and distribute press releases, media statements, and official announcements that highlight key initiatives, achievements, and partnerships. Serve as the primary point of contact for media inquiries, ensuring timely, accurate, and brand-aligned responses. Monitor media coverage, brand mentions, and public sentiment, and prepare regular analytical reports for management. Support stakeholder engagement initiatives with government entities, clients, partners, and the wider public. Assist in planning and executing public relations campaigns that support corporate, marketing, and national digital objectives. Collaborate with internal teams to ensure alignment and consistency of messaging across all communication channels. Manage and update corporate communication platforms, including social media channels and digital communication tools. Support internal communication initiatives to promote employee engagement and organizational alignment. Assist in organizing and coordinating corporate events, launches, and community engagement activities. Ensure all communication materials comply with corporate branding guidelines, policies, and regulatory requirements. Stay informed of industry trends, media developments, and best practices to continuously improve communication effectiveness. Perform additional duties as assigned within the scope of the Marketing & Communication function, as directed by senior management.<br><br>Responsibilities<br><br> Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook) for preparing reports, memos, and communication materials. Proficiency in using social media analytics tools to monitor engagement and campaign performance. Familiarity with website content formatting and optimization for online visibility, website updates and content management.<br><br>Technical Competencies<br><br> Digital Communications & Social Media Tools Content Management & Web Publishing Media & Crisis Management PR Technology & Analytics Stack (Adobe Creative Suite, Canva, Power BI)<br><br>Behavioral Competencies<br><br> Strong teamwork and collaboration skills Effective communication and interpersonal skills Organizational and time management abilities Problem-solving and process improvement mindset Results orientation and attention to detail<br><br>Qualification<br><br> QUALIFICATIONS <br><br>Bachelor’s degree in Public Relations, Communications, Marketing, or a related field from a recognized university.<br><br>Desired Experience<br><br>Minimum experience of 3-5 years in corporate communication, PR, or media relations (preferably in IT/technology sectors).<br><br>Language Requirement<br><br>English, Arabic (preferred)<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Job Description<br><br> Support the development and execution of communication and public relations strategies aligned with malomatia’s corporate objectives and digital transformation vision. Enhance malomatia’s brand positioning as a trusted national IT and digital solutions partner through consistent and strategic communications. Build and maintain strong relationships with local, regional, and industry media outlets. Draft, review, and distribute press releases, media statements, and official announcements that highlight key initiatives, achievements, and partnerships. Serve as the primary point of contact for media inquiries, ensuring timely, accurate, and brand-aligned responses. Monitor media coverage, brand mentions, and public sentiment, and prepare regular analytical reports for management. Support stakeholder engagement initiatives with government entities, clients, partners, and the wider public. Assist in planning and executing public relations campaigns that support corporate, marketing, and national digital objectives. Collaborate with internal teams to ensure alignment and consistency of messaging across all communication channels. Manage and update corporate communication platforms, including social media channels and digital communication tools. Support internal communication initiatives to promote employee engagement and organizational alignment. Assist in organizing and coordinating corporate events, launches, and community engagement activities. Ensure all communication materials comply with corporate branding guidelines, policies, and regulatory requirements. Stay informed of industry trends, media developments, and best practices to continuously improve communication effectiveness. Perform additional duties as assigned within the scope of the Marketing & Communication function, as directed by senior management.<br><br>Responsibilities<br><br> Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook) for preparing reports, memos, and communication materials. Proficiency in using social media analytics tools to monitor engagement and campaign performance. Familiarity with website content formatting and optimization for online visibility, website updates and content management.<br><br>Technical Competencies<br><br> Digital Communications & Social Media Tools Content Management & Web Publishing Media & Crisis Management PR Technology & Analytics Stack (Adobe Creative Suite, Canva, Power BI)<br><br>Behavioral Competencies<br><br> Strong teamwork and collaboration skills Effective communication and interpersonal skills Organizational and time management abilities Problem-solving and process improvement mindset Results orientation and attention to detail<br><br>Qualification<br><br> QUALIFICATIONS <br><br>Bachelor’s degree in Public Relations, Communications, Marketing, or a related field from a recognized university.<br><br>Desired Experience<br><br>Minimum experience of 3-5 years in corporate communication, PR, or media relations (preferably in IT/technology sectors).<br><br>Language Requirement<br><br>English, Arabic (preferred)<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
???? Welcome to Your Next Adventure!<br><br>Responsible for end-to-end warehouse operations supporting marketplace sellers, ensuring efficient inventory management, order fulfillment, and logistics coordination to deliver a fast and reliable customer experience.<br><br>???? What You’ll Get Your Hands On<br><br>Manage inbound, storage, picking, packing, and outbound operations while meeting SLAsOversee seller inventory, ensuring accuracy, reconciliation, and minimal shrinkage Drive order accuracy, reduce fulfillment errors, and improve turnaround time (TAT) Lead process improvements using Lean/Six Sigma and support warehouse automation (WMS, handhelds) Manage and develop warehouse teams, ensuring optimal manpower planning and performance Ensure safety, compliance, and adherence to SOPsCollaborate with marketplace, logistics, finance, and tech teams<br><br>????♂️ The Magic You Bring<br><br>Bachelor’s degree in Supply Chain, Logistics, Business, or Engineering5-7+ years of experience in warehouse/fulfillment operations (e-commerce preferred) Strong knowledge of Warehouse Management Systems (WMS) Proven leadership experience managing teams Strong analytical and problem-solving skills.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>Responsible for end-to-end warehouse operations supporting marketplace sellers, ensuring efficient inventory management, order fulfillment, and logistics coordination to deliver a fast and reliable customer experience.<br><br>???? What You’ll Get Your Hands On<br><br>Manage inbound, storage, picking, packing, and outbound operations while meeting SLAsOversee seller inventory, ensuring accuracy, reconciliation, and minimal shrinkage Drive order accuracy, reduce fulfillment errors, and improve turnaround time (TAT) Lead process improvements using Lean/Six Sigma and support warehouse automation (WMS, handhelds) Manage and develop warehouse teams, ensuring optimal manpower planning and performance Ensure safety, compliance, and adherence to SOPsCollaborate with marketplace, logistics, finance, and tech teams<br><br>????♂️ The Magic You Bring<br><br>Bachelor’s degree in Supply Chain, Logistics, Business, or Engineering5-7+ years of experience in warehouse/fulfillment operations (e-commerce preferred) Strong knowledge of Warehouse Management Systems (WMS) Proven leadership experience managing teams Strong analytical and problem-solving skills.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Account Executive will drive business growth by managing client accounts end-to-end, from pitching and onboarding to campaign execution and reporting. They will develop tailored marketing proposals, coordinate with internal teams on deliverables, and maintain strong client relationships through proactive communication and solution-oriented support.<br><br>???? What You’ll Get Your Hands On<br><br>Drive business development by identifying, pitching, and closing marketing service opportunities with event organizers and partners. Manage a portfolio of client accounts throughout the full lifecycle: onboarding, campaign planning, execution, reporting, and outboarding. Develop tailored marketing proposals, budget plans, and performance forecasts. Collaborate with internal teams to coordinate campaign deliverables, creatives, ad operations, and reporting. Maintain strong client relationships with proactive communication, expectation management, and solution-oriented support. Provide regular reporting, insights, and ROI-driven recommendations to clients. Identify upselling and cross-selling opportunities to grow existing accounts. Ensure all campaigns follow efficient internal processes and align with Snoonu (S City) standards and best practices. Whenever required, will need to be available of on ground event operations for coordination.<br><br>????♂️ The Magic You Bring<br><br>2–3 years of experience in events, account management, sales, business development, or related fields. Proven track record of managing client accounts. Excellent communication, presentation. Strong organizational and multitasking skills in a high-volume environment. Relationship-driven approach with strong negotiation and problem-solving abilities. Experience in the events, entertainment, or ticketing industry is a plus.<br><br>✨ Bonus Points If You Have<br><br>Proficiency in English. Arabic will be a plus.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Overview As a Sales Capture Associate Director within Accenture s Products Client Group, you will drive growth by originating, shaping, and closing large-scale transformation deals across retail, consumer goods, airlines, and travel industries in Qatar and the wider Middle East. You will leverage deep sector expertise to help clients respond to evolving consumer expectations, digital disruption, and operational transformation positioning Accenture as a partner of choice. Key Responsibilities Sales Origination & Deal Closure Originate, qualify, and close complex, multi-million-dollar deals across retail, FMCG, and aviation sectors Lead full sales lifecycle: opportunity shaping, deal strategy, proposal development, pricing, and contract negotiation Develop differentiated value propositions addressing key client priorities such as: Omnichannel transformation Customer experience & personalization Supply chain resilience Data, AI and digital commerce Client Relationship Management Build strong relationships with C-level stakeholders across major Products clients (retailers, airlines, distributors, and consumer brands) Act as a trusted advisor to business and technology leaders Navigate procurement and decision-making structures across regional and multinational organizations Industry & Market Leadership Demonstrate understanding of the Middle East Products landscape, including: Retail market dynamics and digital commerce trends Airline industry transformation (customer experience, operations optimization) FMCG go-to-market strategies and distribution models Identify emerging opportunities and convert them into sales pipeline Deal Shaping & Integrated Solutioning Collaborate across Accenture offerings (Strategy & Consulting, Technology, Operations) to design end-to-end solutions Bring together capabilities across digital commerce, ERP (SAP), cloud, AI, and supply chain Ensure alignment between client strategy, business value, and Accenture capabilities Internal Leadership & Governance Lead cross-functional pursuit teams and mentor junior sales professionals Collaborate with account leadership to drive account growth and pipeline maturity Ensure adherence to Accenture s sales governance, pricing, and compliance processes Experience 12+ years of experience in enterprise sales, business development, or consulting-led sales Proven track record closing large, complex deals in Retail, FMCG, Airlines, or Travel industries Experience in consulting, SI, or technology services organization strongly preferred Industry Expertise Strong understanding of one or more of the following: Retail (store ops, ecommerce, customer experience) Consumer Goods (distribution, trade promotion, supply chain) Aviation / Travel (passenger experience, operations, loyalty, digital platforms) Familiarity with regional market players and dynamics in Qatar/GCC Sales & Commercial Capabilities Expertise in deal structuring, pricing, and negotiation Experience managing large RFPs and strategic pursuits Ability to articulate value-driven transformation narratives to executive stakeholders Leadership & Collaboration Strong leadership presence with ability to mobilize diverse, cross-border teams Excellent stakeholder engagement and influencing skills Ability to thrive in a matrixed, fast-paced environment Education Bachelor s degree required MBA or equivalent preferred</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience 12+ years of experience in enterprise sales, business development, or consulting-led sales Proven track record closing large, complex deals in Retail, FMCG, Airlines, or Travel industries Experience in consulting, SI, or technology services organization strongly preferred Industry Expertise Strong understanding of one or more of the following: Retail (store ops, ecommerce, customer experience) Consumer Goods (distribution, trade promotion, supply chain) Aviation / Travel (passenger experience, operations, loyalty, digital platforms) Familiarity with regional market players and dynamics in Qatar/GCC Sales & Commercial Capabilities Expertise in deal structuring, pricing, and negotiation Experience managing large RFPs and strategic pursuits Ability to articulate value-driven transformation narratives to executive stakeholders Leadership & Collaboration Strong leadership presence with ability to mobilize diverse, cross-border teams Excellent stakeholder engagement and influencing skills Ability to thrive in a matrixed, fast-paced environment Education Bachelor s degree required MBA or equivalent preferred</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration through conceptualization to realization of planning, design or project delivery in the built and natural environments. For over 60 years we ve led with vision, contributing to many of the world s most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51 st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey. We invite you to join us. Why? When you join KEO, you ll discover more than just a job you ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Responsibilities</h2><p>Our newest opportunity is for a talented Technical Transator , seconded to our Client from government sector in Doha, Qatar . The successful candidate will be responsible for providing accurate written translation and interpretation services, translating a wide range of technical, business, and administrative documents between English and Arabic. This includes correspondence, reports, forms, articles, technical manuals, and other instructional materials, while ensuring accuracy, consistency, confidentiality, and preservation of the original meaning and intent. We envisage success in this role to include;</p><ul><li>Translating technical, business, legal and operational documents from Arabic to English and vice versa, ensuring accuracy, consistency and preservation of the original meaning, intent and tone.</li><li>Reviewing, proofreading, editing and finalizing translated materials prepared by internal teams and external providers.</li><li>Ensuring translated content complies with established standards for terminology, clarity, style, formatting and quality.</li><li>Researching and applying appropriate legal, technical and industry-specific terminology to support translation assignments.</li><li>Liaising with subject matter experts to ensure technical accuracy and consistency across translated documents.</li><li>Developing, maintaining and enhancing translation guidelines, reference materials and terminology databases.</li><li>Preparing translation reports, records and supporting documentation as required.</li><li>Maintaining strict confidentiality of sensitive company documents, information and correspondence.</li><li>Supporting knowledge sharing initiatives and mentoring junior translators where required.</li><li>Contributing to the continuous improvement of translation processes, tools and quality standards.</li><li>Supporting additional translation and language-related assignments in line with business requirements.</li></ul><h2>Qualifications</h2><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include 5+ years experience in technical translation (prefereably realted to railways and transportation) partnered with Bachelor's Degree inTranslation, Languages, Linguistics, Arabic, English or a related discipline. Proven experience in Arabic-English translation within a technical, engineering, infrastructure, transportation or corporate environment. Native or near-native proficiency in both Arabic and English, with exceptional written communication skills. Strong understanding of technical, legal and business terminology. Excellent proofreading, editing and quality assurance skills. Proficiency in translation software and terminology management tools is preferred. Strong attention to detail, organizational skills and ability to manage multiple assignments within tight deadlines. Ability to work effectively with diverse stakeholders and subject matter experts.</p><p></p></section>
Job Title – Transmission L1 Engineer / Transmission NOC Engineer Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Network Monitoring & Surveillance Monitor transmission network alarms through NMS/EMS tools on a 24x7 basis Identify network events, faults, service-impacting alarms, and performance degradation alerts Perform first-level alarm correlation and prioritization based on service impact Track node/link down events, path failures, LOS, LOF, interface flaps, power alarms, and transmission degradation alarms2. Incident Handling & Ticket Management Raise incidents/tickets for all network alarms and customer-impacting events Categorize incidents based on severity, region, service, and technology Maintain proper updates in ticketing tools with time-stamped actions Ensure all incidents are acknowledged and assigned within defined SLA timelines3. Initial Troubleshooting Perform basic troubleshooting using SOPs, troubleshooting guides, and knowledge base Validate alarm persistence, flap behavior, repeat incidents, and service dependency Perform preliminary checks such as: Alarm acknowledgment Link/path status validation Interface and bandwidth checks Power/environment checks (where tool visibility exists) Reachability checks through monitoring systems4. Escalation Management Escalate unresolved or critical alarms to L2 / Shift Lead within defined TATCoordinate with field teams, fiber teams, power teams, and OEM/vendor teams as per escalation matrix Follow escalation hierarchy for P1/P2 incidents without delay Inform customer support/service desk for affected services where required5. Communication & Coordination Provide timely updates to all stakeholders during incidents Maintain bridge call support for major outages if required Coordinate with internal teams for restoration activities Share handover notes clearly during shift change6. SLA & Process Compliance Ensure incidents are handled as per agreed SOP, SLA, and operational processes Maintain proper incident documentation and closure remarks Support shift governance, queue hygiene, and ageing control Adhere to reporting discipline and audit requirements7. Reporting & Logs Prepare shift-wise incident summaries and outage reports Maintain daily logs of major alarms, repeat faults, and pending issues Highlight chronic/repetitive issues to L2/team lead Support in MIS generation and service outage tracking<br>Required Technical Skills Basic understanding of telecom transmission technologies: SDHDWDMMicrowave Ethernet / MPLS Transport Fiber network basics Basic knowledge of alarm handling and NOC tools Understanding of incident management and escalation process Familiarity with EMS/NMS monitoring platforms Knowledge of transmission fault types such as: LOS, LOF, RDI, AU/VC alarms Link down / path down Optical degradation Power alarms Interface down events<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
Job Title – Transmission L1 Engineer / Transmission NOC Engineer Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Network Monitoring & Surveillance Monitor transmission network alarms through NMS/EMS tools on a 24x7 basis Identify network events, faults, service-impacting alarms, and performance degradation alerts Perform first-level alarm correlation and prioritization based on service impact Track node/link down events, path failures, LOS, LOF, interface flaps, power alarms, and transmission degradation alarms2. Incident Handling & Ticket Management Raise incidents/tickets for all network alarms and customer-impacting events Categorize incidents based on severity, region, service, and technology Maintain proper updates in ticketing tools with time-stamped actions Ensure all incidents are acknowledged and assigned within defined SLA timelines3. Initial Troubleshooting Perform basic troubleshooting using SOPs, troubleshooting guides, and knowledge base Validate alarm persistence, flap behavior, repeat incidents, and service dependency Perform preliminary checks such as: Alarm acknowledgment Link/path status validation Interface and bandwidth checks Power/environment checks (where tool visibility exists) Reachability checks through monitoring systems4. Escalation Management Escalate unresolved or critical alarms to L2 / Shift Lead within defined TATCoordinate with field teams, fiber teams, power teams, and OEM/vendor teams as per escalation matrix Follow escalation hierarchy for P1/P2 incidents without delay Inform customer support/service desk for affected services where required5. Communication & Coordination Provide timely updates to all stakeholders during incidents Maintain bridge call support for major outages if required Coordinate with internal teams for restoration activities Share handover notes clearly during shift change6. SLA & Process Compliance Ensure incidents are handled as per agreed SOP, SLA, and operational processes Maintain proper incident documentation and closure remarks Support shift governance, queue hygiene, and ageing control Adhere to reporting discipline and audit requirements7. Reporting & Logs Prepare shift-wise incident summaries and outage reports Maintain daily logs of major alarms, repeat faults, and pending issues Highlight chronic/repetitive issues to L2/team lead Support in MIS generation and service outage tracking<br>Required Technical Skills Basic understanding of telecom transmission technologies: SDHDWDMMicrowave Ethernet / MPLS Transport Fiber network basics Basic knowledge of alarm handling and NOC tools Understanding of incident management and escalation process Familiarity with EMS/NMS monitoring platforms Knowledge of transmission fault types such as: LOS, LOF, RDI, AU/VC alarms Link down / path down Optical degradation Power alarms Interface down events<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
Primary Functions To co-ordinate and supervise the activities of the foremen and his crew on the project. Must ensure compliance with HSE, Quality and Ethics policy and attached roles and responsibilities<br><br>Tasks and Responsibilities To set and apply standards of SAFETY, ETHICS and QUALITY to comply with procedures and take action/s where Procedures and policy are not met and rectify/report immediately. To be capable of communicating fluently with Crew, Foremen, Superintendent and all others with whom he liaises. Be capable of reading and understanding drawings, project specifications and procedures. and be capable of taking the correct remedial actions. (Wherever Applicable). To be conversant with the specific standards applicable to the project / area of work. To be capable of looking four weeks ahead in planning of work for the project utilize the project current plan for planning for future work. Provide his Foremen with drawings, WPS and information require to do the work efficiently, productively and safely. Interface with the production engineer to ensure material is available for the planned work. To ensure Proper tools and equipment’s are available and they are utilized efficiently, productively and safely. To utilize the overall project / area plan(s), milestone dates, yard layouts and construction drawings to understand the overall view of the project and or his area of responsibility. Have an overall view and understanding of the project completion including but not limited to construction methodology, fab sequence and milestone dates. Forecast resources required for the planned work ahead (Manpower, Equipment's etc.) To be able to conduct meeting with those reporting to him in an organized manner. To set targets of production for each of those directly reporting to him, targets for Foremen. To be able to communicate supports services in the yard, QC & NDT. Provide written instruction where necessary to those directly reporting to him. Drive the team to achieve progress, productivity, safety and quality. Know and understand the estimated man-hours on the work packs, maintain man-hours booking within estimate and provide weekly progress to production engineers. Take actions where standards and targets are not met. Where necessary refer quality / progress/ productivity issue to his superintendent and provide recommendation for improvement Address any issue of poor quality/ productivity and act where appropriate. Report area of poor performance and provide recommendation for improvement. Provide accurate feedback to Superintendent. Ensure CIR (Computer Input Request) submitted and RFI (Request for Inspection) are raised on timely manner. Conduct TBT with crew, conduct safety walkthrough and address any issue of safety, check HIT process. Review TRA with his foremen when require and ensure it is discussed with his crew. Maintain good housekeeping on his work area. Promote BBSM process and be responsible for his team’s safety. Lead by example and make sure company policies and procedures are followed. Ensure proper plan of storage of welding consumable to eliminate any chance of welding consumable mix up and wrong selection. Interface with F&M department to ensure timely calibration of welding machines. Interface with Welding engineers to qualify WPS, welders for specific project. Proper planning of qualifications in welding school to meet project requirements Other Expectations:Promote implementation of QHSES initiatives and drive achieving objectives<br><br>Education Qualification and Experience<br>Education: High School Diploma Level<br>Experience: 10+ years of experience in Offshore Construction industry Has an exposure to a multidiscipline work environment. Must understand governing code requirements and be able to interpret and apply project specification
Primary Functions To co-ordinate and supervise the activities of the foremen and his crew on the project. Must ensure compliance with HSE, Quality and Ethics policy and attached roles and responsibilities<br><br>Tasks and Responsibilities To set and apply standards of SAFETY, ETHICS and QUALITY to comply with procedures and take action/s where Procedures and policy are not met and rectify/report immediately. To be capable of communicating fluently with Crew, Foremen, Superintendent and all others with whom he liaises. Be capable of reading and understanding drawings, project specifications and procedures. and be capable of taking the correct remedial actions. (Wherever Applicable). To be conversant with the specific standards applicable to the project / area of work. To be capable of looking four weeks ahead in planning of work for the project utilize the project current plan for planning for future work. Provide his Foremen with drawings, WPS and information require to do the work efficiently, productively and safely. Interface with the production engineer to ensure material is available for the planned work. To ensure Proper tools and equipment’s are available and they are utilized efficiently, productively and safely. To utilize the overall project / area plan(s), milestone dates, yard layouts and construction drawings to understand the overall view of the project and or his area of responsibility. Have an overall view and understanding of the project completion including but not limited to construction methodology, fab sequence and milestone dates. Forecast resources required for the planned work ahead (Manpower, Equipment's etc.) To be able to conduct meeting with those reporting to him in an organized manner. To set targets of production for each of those directly reporting to him, targets for Foremen. To be able to communicate supports services in the yard, QC & NDT. Provide written instruction where necessary to those directly reporting to him. Drive the team to achieve progress, productivity, safety and quality. Know and understand the estimated man-hours on the work packs, maintain man-hours booking within estimate and provide weekly progress to production engineers. Take actions where standards and targets are not met. Where necessary refer quality / progress/ productivity issue to his superintendent and provide recommendation for improvement Address any issue of poor quality/ productivity and act where appropriate. Report area of poor performance and provide recommendation for improvement. Provide accurate feedback to Superintendent. Ensure CIR (Computer Input Request) submitted and RFI (Request for Inspection) are raised on timely manner. Conduct TBT with crew, conduct safety walkthrough and address any issue of safety, check HIT process. Review TRA with his foremen when require and ensure it is discussed with his crew. Maintain good housekeeping on his work area. Promote BBSM process and be responsible for his team’s safety. Lead by example and make sure company policies and procedures are followed. Ensure proper plan of storage of welding consumable to eliminate any chance of welding consumable mix up and wrong selection. Interface with F&M department to ensure timely calibration of welding machines. Interface with Welding engineers to qualify WPS, welders for specific project. Proper planning of qualifications in welding school to meet project requirements Other Expectations:Promote implementation of QHSES initiatives and drive achieving objectives<br><br>Education Qualification and Experience<br>Education: High School Diploma Level<br>Experience: 10+ years of experience in Offshore Construction industry Has an exposure to a multidiscipline work environment. Must understand governing code requirements and be able to interpret and apply project specification
Primary Functions To co-ordinate and supervise the activities of the foremen and his crew on the project. Must ensure compliance with HSE, Quality and Ethics policy and attached roles and responsibilities<br><br>Tasks and Responsibilities To set and apply standards of SAFETY, ETHICS and QUALITY to comply with procedures and take action/s where Procedures and policy are not met and rectify/report immediately. To be capable of communicating fluently with Crew, Foremen, Superintendent and all others with whom he liaises. Be capable of reading and understanding drawings, project specifications and procedures. and be capable of taking the correct remedial actions. (Wherever Applicable). To be conversant with the specific standards applicable to the project / area of work. To be capable of looking four weeks ahead in planning of work for the project utilize the project current plan for planning for future work. Provide his Foremen with drawings, WPS and information require to do the work efficiently, productively and safely. Interface with the production engineer to ensure material is available for the planned work. To ensure Proper tools and equipment’s are available and they are utilized efficiently, productively and safely. To utilize the overall project / area plan(s), milestone dates, yard layouts and construction drawings to understand the overall view of the project and or his area of responsibility. Have an overall view and understanding of the project completion including but not limited to construction methodology, fab sequence and milestone dates. Forecast resources required for the planned work ahead (Manpower, Equipment's etc.) To be able to conduct meeting with those reporting to him in an organized manner. To set targets of production for each of those directly reporting to him, targets for Foremen. To be able to communicate supports services in the yard, QC & NDT. Provide written instruction where necessary to those directly reporting to him. Drive the team to achieve progress, productivity, safety and quality. Know and understand the estimated man-hours on the work packs, maintain man-hours booking within estimate and provide weekly progress to production engineers. Take actions where standards and targets are not met. Where necessary refer quality / progress/ productivity issue to his superintendent and provide recommendation for improvement Address any issue of poor quality/ productivity and act where appropriate. Report area of poor performance and provide recommendation for improvement. Provide accurate feedback to Superintendent. Ensure CIR (Computer Input Request) submitted and RFI (Request for Inspection) are raised on timely manner. Conduct TBT with crew, conduct safety walkthrough and address any issue of safety, check HIT process. Review TRA with his foremen when require and ensure it is discussed with his crew. Maintain good housekeeping on his work area. Promote BBSM process and be responsible for his team’s safety. Lead by example and make sure company policies and procedures are followed. Ensure proper plan of storage of welding consumable to eliminate any chance of welding consumable mix up and wrong selection. Interface with F&M department to ensure timely calibration of welding machines. Interface with Welding engineers to qualify WPS, welders for specific project. Proper planning of qualifications in welding school to meet project requirements Other Expectations:Promote implementation of QHSES initiatives and drive achieving objectives<br><br>Education Qualification and Experience<br>Education: High School Diploma Level<br>Experience: 10+ years of experience in Offshore Construction industry Has an exposure to a multidiscipline work environment. Must understand governing code requirements and be able to interpret and apply project specification
???? Welcome to Your Next Adventure!<br><br>The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem.<br><br>This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards.<br><br>The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets.<br><br>???? What You’ll Get Your Hands On<br><br> Grocery Operations<br><br>Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners.<br><br>Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations<br><br>Own the operational performance of laundry partners and end-to-end laundry order flow.<br><br>Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations<br><br>Own the operational execution of ticketing services, events, bookings, and related customer experiences.<br><br>Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism.<br><br>Additional Verticals And Business Areas<br><br>Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas:<br><br> Retail Operations<br><br>For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners.<br><br>Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations<br><br>Own the overall marketplace health across multiple verticals.<br><br>Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations<br><br>Lead operational readiness for new Snoonu verticals before launch.<br><br>Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear.<br><br>????♂️ The Magic You Bring<br><br>Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem.<br><br>This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards.<br><br>The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets.<br><br>???? What You’ll Get Your Hands On<br><br> Grocery Operations<br><br>Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners.<br><br>Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations<br><br>Own the operational performance of laundry partners and end-to-end laundry order flow.<br><br>Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations<br><br>Own the operational execution of ticketing services, events, bookings, and related customer experiences.<br><br>Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism.<br><br>Additional Verticals And Business Areas<br><br>Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas:<br><br> Retail Operations<br><br>For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners.<br><br>Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations<br><br>Own the overall marketplace health across multiple verticals.<br><br>Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations<br><br>Lead operational readiness for new Snoonu verticals before launch.<br><br>Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear.<br><br>????♂️ The Magic You Bring<br><br>Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!