Tourism manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Accenture is a global professional services company delivering on the promise of technology and human ingenuity. As a Client Account Lead at Senior Manager level, you will be the primary growth driver and strategic relationship owner for a portfolio of public sector clients within the customer experience and digital transformation space. This is a commercially accountable, client-facing leadership role — you own the relationship, the revenue, and the outcomes.<br><b>Client Leadership &amp; Growth</b></p><br><br><ul><li><p>Own and grow a portfolio of client relationships across Qatar's public sector — spanning government entities, semi-government bodies, and national programs — across marketing transformation, customer experience, and digital channels</p><br><br></li><li><p>Act as the trusted strategic advisor to senior public sector stakeholders translating national priorities and citizen experience challenges into commercially structured solutions</p><br><br></li><li><p>Identify, shape, and close new opportunities across consulting, operations, and digital workstreams within existing accounts</p><br><br></li><li><p>Lead commercial negotiations, contract structuring, and account planning with a focus on long-term expansion</p><br><br></li></ul><p><b>Solutioning &amp; Delivery</b></p><br><br><ul><li><p>Define and bring to market integrated solutions that combine Accenture's consulting, technology, creative, and operations capabilities — tailored to the governance and procurement frameworks of Qatar's public sector</p><br><br></li><li><p>Lead cross-functional pursuit and delivery teams — bridging strategy, data, and technology disciplines into a coherent client offer</p><br><br></li><li><p>Maintain accountability for delivery quality, SLA adherence, and client satisfaction across all active engagements</p><br><br></li><li><p>Proactively address delivery risks and escalations, acting as the executive sponsor when needed</p><br><br></li></ul><p><b>Market &amp; Industry Positioning</b></p><br><br><ul><li><p>Develop a deep understanding of Qatar's public sector landscape — national digital initiatives, citizen-facing transformation programmes, and the regulatory environment shaping government modernisation</p><br><br></li><li><p>Contribute to Accenture's Qatar and MEA go-to-market strategy through thought leadership, offer development, and client-facing eminence</p><br><br></li><li><p>Represent Accenture in senior government forums, national events, and leadership conversations</p><br><br></li></ul><br> </div>

Company Description Info Center Networks & Communications W. L. L. is a rapidly growing IT solutions provider with a global client base across diverse markets. The company serves organizations of all sizes, from small businesses to large enterprises, delivering technology solutions tailored to their operational needs. Info Center Networks & Communications W. L. L. caters to all verticals in SMB and enterprise domains in Qatar, offering comprehensive networking and communications services. Headquartered in Doha, Qatar, the company provides a dynamic environment for professionals seeking growth in the IT and communications sector.<br>Role Description We are seeking a full-time, on-site Sales Account Manager to join our growing team in Doha, Qatar.<br>The successful candidate will be responsible for driving business growth by identifying new opportunities, managing key customer accounts, and promoting our portfolio of ICT, ELV, Cybersecurity, Cloud, and Infrastructure solutions.<br>This role requires a proactive sales professional who can build strong client relationships, understand customer business needs, prepare solution proposals, and work closely with our technical teams to deliver exceptional customer experiences.<br>Key Responsibilities Develop and manage long-term relationships with new and existing customers. Identify and pursue new business opportunities across enterprise and SME markets. Generate qualified leads through networking, referrals, cold calling, and client meetings. Promote ICT Infrastructure, Networking, ELV, Cybersecurity, Cloud, and Microsoft solutions. Understand customer requirements and recommend suitable technology solutions. Prepare quotations, proposals, and presentations aligned with customer needs. Negotiate contracts and successfully close sales opportunities. Coordinate with presales, engineering, and support teams to ensure seamless project delivery. Maintain accurate customer records and sales pipelines using CRM tools. Monitor market trends, competitor activities, and emerging technologies. Consistently achieve monthly and annual sales targets.<br>Requirements Bachelor's degree in business administration, Marketing, Information Technology, or a related field (or equivalent professional experience).3–5 years of B2B sales experience in ICT, System Integration, ELV, Networking, Telecommunications, Cloud, or Cybersecurity solutions. Proven track record of achieving and exceeding sales targets. Strong experience in account management and business development. Excellent communication, presentation, and negotiation skills. Ability to understand customer requirements and translate them into technology solutions. Experience using CRM systems to manage sales opportunities. Self-motivated, results-driven, and customer-focused. Ability to work collaboratively with cross-functional teams. Driving License Preferred<br>Preferred Qualifications Experience selling one or more of the following solutions is an advantage:Microsoft 365Microsoft Azure Cybersecurity Solutions Networking & Wi-FiFirewall Solutions CCTV & Surveillance Systems Access Control Systems Structured Cabling Data Center Solutions Cloud Services Unified Communications<br>Why Join Info Center? Opportunity to work with leading global technology brands. Career growth within one of Qatar's expanding ICT/ELV solution providers. Collaborative and supportive work environment. Exposure to enterprise customers across diverse industries. Performance-driven culture with continuous learning and professional development.<br>Location: Doha, Qatar (On-site) Employment Type: Full-time<br>If you're passionate about technology sales and enjoy building lasting client relationships while helping businesses transform through innovative IT solutions, we'd love to hear from you.<br>Apply now and become part of the Info Center team.

Company Description Digimax is a growing digital marketing start-up agency dedicated to elevating brands' online presence. We specialize in strategic social media management, captivating graphic designing and animations, top-notch photography/videography, sleek website development and design, effective SEO, impactful influencer marketing, and target lead generation services. At Digimax, our mission is to empower businesses to thrive in the digital age. By providing high-quality content production and post-production services, through extensive research and strategic advertisement execution, we drive tangible results that contribute to our clients' growth and success.<br>Role Description We are looking for a creative and driven Social Media Manager to handle Digimax’s online presence across multiple platforms. This role requires a mix of strategy, content creation, and day-to-day management. The ideal candidate is proactive, adaptable, has good communication skills and is capable of managing social media end-to-end with minimal supervision.<br>Qualifications Bachelor’s degree in Marketing, Communications, or related field (preferred but not mandatory)1–3 years of experience in social media management Strong understanding of social media platforms, algorithms, and evolving digital trends Ability to develop and execute social media growth strategies focused on increasing reach, engagement, and audience base Strong creative thinking skills with the ability to generate original content ideas and campaign concepts Experience in brand building, including maintaining consistent brand voice, identity, and positioning across platforms Proficiency in planning and structuring engaging video content through storyboarding and content sequencing Good copywriting and communication skills Familiarity with social media tools (e.g., Meta Business Suite, Hootsuite, Buffer, etc.) Analytical mindset with the ability to interpret data Ability to multitask and manage time effectively Self-motivated and able to work independently<br>Key Responsibilities Develop and implement a social media strategy aligned with business goals Manage and maintain company profiles on platforms such as Instagram, Facebook, Linked In, and others as required Create, curate, and schedule engaging content (posts, stories, reels, etc.) Conceptualize and storyboard short-form video content (Reels, Tik Toks) to enhance engagement and reach Generate creative campaign ideas that align with brand messaging and audience interests Identify, engage, and coordinate with influencers and content creators for collaborations and campaigns Manage influencer relationships, including outreach, briefing, content approvals, and performance tracking Monitor social media trends and competitor activity Respond to comments, messages, and customer inquiries in a timely and professional manner Track, analyze, and report on performance metrics (engagement, reach, conversions) Collaborate with internal teams (sales, HR, operations) for content ideas and campaigns Manage paid social media campaigns within budget Maintain brand consistency across all platforms<br>Key Competencies Creativity and innovation Adaptability and flexibility Attention to detail Strong organizational skills Strategic thinking with a growth mindset Strong sense of brand awareness<br>What Makes This Role Unique Greater ownership and autonomy over social media strategy Opportunity to directly impact brand growth and visibility Exposure to multiple aspects of the business Faster decision-making and implementation

Company Description Info Center Networks & Communications W. L. L. is a rapidly growing IT solutions provider with a global client base across diverse markets. The company serves organizations of all sizes, from small businesses to large enterprises, delivering technology solutions tailored to their operational needs. Info Center Networks & Communications W. L. L. caters to all verticals in SMB and enterprise domains in Qatar, offering comprehensive networking and communications services. Headquartered in Doha, Qatar, the company provides a dynamic environment for professionals seeking growth in the IT and communications sector.<br>Role Description We are seeking a full-time, on-site Sales Account Manager to join our growing team in Doha, Qatar.<br>The successful candidate will be responsible for driving business growth by identifying new opportunities, managing key customer accounts, and promoting our portfolio of ICT, ELV, Cybersecurity, Cloud, and Infrastructure solutions.<br>This role requires a proactive sales professional who can build strong client relationships, understand customer business needs, prepare solution proposals, and work closely with our technical teams to deliver exceptional customer experiences.<br>Key Responsibilities Develop and manage long-term relationships with new and existing customers. Identify and pursue new business opportunities across enterprise and SME markets. Generate qualified leads through networking, referrals, cold calling, and client meetings. Promote ICT Infrastructure, Networking, ELV, Cybersecurity, Cloud, and Microsoft solutions. Understand customer requirements and recommend suitable technology solutions. Prepare quotations, proposals, and presentations aligned with customer needs. Negotiate contracts and successfully close sales opportunities. Coordinate with presales, engineering, and support teams to ensure seamless project delivery. Maintain accurate customer records and sales pipelines using CRM tools. Monitor market trends, competitor activities, and emerging technologies. Consistently achieve monthly and annual sales targets.<br>Requirements Bachelor's degree in business administration, Marketing, Information Technology, or a related field (or equivalent professional experience).3–5 years of B2B sales experience in ICT, System Integration, ELV, Networking, Telecommunications, Cloud, or Cybersecurity solutions. Proven track record of achieving and exceeding sales targets. Strong experience in account management and business development. Excellent communication, presentation, and negotiation skills. Ability to understand customer requirements and translate them into technology solutions. Experience using CRM systems to manage sales opportunities. Self-motivated, results-driven, and customer-focused. Ability to work collaboratively with cross-functional teams. Driving License Preferred<br>Preferred Qualifications Experience selling one or more of the following solutions is an advantage:Microsoft 365Microsoft Azure Cybersecurity Solutions Networking & Wi-FiFirewall Solutions CCTV & Surveillance Systems Access Control Systems Structured Cabling Data Center Solutions Cloud Services Unified Communications<br>Why Join Info Center? Opportunity to work with leading global technology brands. Career growth within one of Qatar's expanding ICT/ELV solution providers. Collaborative and supportive work environment. Exposure to enterprise customers across diverse industries. Performance-driven culture with continuous learning and professional development.<br>Location: Doha, Qatar (On-site) Employment Type: Full-time<br>If you're passionate about technology sales and enjoy building lasting client relationships while helping businesses transform through innovative IT solutions, we'd love to hear from you.<br>Apply now and become part of the Info Center team.

About us Minimalist.ae is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With four stores open in the UAE and now expanding to Qatar, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity and uses only the finest materials to produce beautiful and durable items, combining elegant design with excellent quality.<br>The Role As Store Manager, you will oversee the operations and teams of one of our stores in Qatar. Apart from “just” managing, you will also be directly in touch with customers and living our credo of ‘We don’t sell - we forge relationships’. You will get to know our customers’ demands in detail in order to showcase the product(s) that will most closely fit to what they’re looking for. Every person that comes to visit our store is important to you, regardless of whether they’re on a spending spree or just window-shopping. <br>Store Operations & Sales Run all daily store operations, including opening/closing, staffing, and floor supervision. Own the store’s daily, weekly, and monthly sales results. Actively manage the sales floor to drive conversion, ATV, and UPT. Ensure stock availability, correct pricing, and accurate stock handling within the store. Maintain store standards, visual merchandising, and overall presentation at all times. Control the store level stock movement, counts, and documentation. Ensure strong loss prevention practices within the store. Investigate and report stock discrepancies.<br>Customer Experience Be present on the floor to lead customer experience by example. Handle VIP clients and complex customer situations. Ensure the team delivers a consistent luxury service experience every day. Follow up on customer feedback and take immediate action at store level.<br>Team Management Manage the store team on a daily basis, including scheduling and task allocation. Set clear daily priorities and expectations for the team. Conduct regular performance check-ins and address performance issues quickly. Create a positive, high energy working environment<br>Training & Onboarding Ensure new joiners complete the onboarding plan and understand store procedures. Support the team with day-to-day product updates and selling guidelines. Reinforce service standards and basic sales techniques on the floor. Identify skill gaps and flag training needs to the Retail Manager.<br>Requirements:As an ideal candidate, you will have:A minimum of 5 years of relevant experience in managing retail stores within Qatar in luxury, watches, or jewelry. Ideally a relevant academic degree in Marketing, Business Administration, Management, or similar. Ideally relevant certification in sales, management, or project management from accredited providers. Outstanding communication skills in English. Outstanding communication skills in Arabic.<br>What we offer Competitive salary with performance-based incentives. Visa and permits. Health insurance. Annual flight ticket allowances. Growth and long-term development opportunities. Long-term perspective in a rapidly expanding, future-oriented organization. An engaging and challenging work environment with a motivated & professional team of specialists.

Job Summary We are seeking an experienced IT Project Manager – Consultant to lead and manage a portfolio of strategic IT projects within the banking and financial services domain. The ideal candidate will be responsible for planning, executing, monitoring, and closing projects while ensuring timely delivery, budget adherence, stakeholder alignment, and compliance with organizational standards. The candidate should possess strong project governance, risk management, vendor coordination, stakeholder communication, and IT delivery expertise with proven experience in banking technology projects. Key Responsibilities1. Project Portfolio Management Manage multiple IT projects from initiation to closure. Ensure project execution follows organizational IT project management methodology. Define project scope, objectives, timelines, deliverables, and milestones. Ensure projects are delivered on time, within scope, and within budget.2. Stakeholder Management Build strong working relationships with internal business units and IT teams. Coordinate with business stakeholders, project sponsors, and management. Ensure effective communication across all project stakeholders. Manage expectations and align business requirements with project deliverables.3. Vendor & Third-Party Management Manage vendor engagements and contractual deliverables. Coordinate with external vendors, consultants, and service providers. Ensure SLA adherence and timely delivery of vendor obligations.4. Risk, Scope & Governance Management Identify project risks and develop mitigation strategies. Control project scope and prevent scope creep. Ensure project governance and compliance with internal standards. Support audit and regulatory requirements.5. Project Planning & Reporting Prepare and maintain:Project Initiation Documents (PID) Project Plans Status Reports Risk Registers Closure Reports Track project progress and escalate issues proactively. Present regular updates to senior management.6. Cross-Functional Coordination Coordinate across:Infrastructure Teams Application Teams Security Teams Business Units Vendors Ensure smooth collaboration between departments.7. Financial & Resource Management Monitor project budgets and resource allocation. Support cost management and financial planning. Track project expenditures and optimize resource utilization.8. Compliance & Security Ensure confidentiality and protection of project-related information. Comply with organizational security policies. Support internal and external audits.9. Team Leadership & Development Lead project teams effectively. Resolve team conflicts and resource challenges. Promote collaboration and accountability. Support professional development of team members. Required Qualifications Education Bachelor’s Degree in:Computer Science Information Technology Engineering Business Administration Related Discipline Preferred Education MBA / Master’s Degree (Preferred) Experience Minimum 8+ years of IT Project Management experience. Strong experience in Banking and Financial Services. Proven track record in delivering enterprise IT projects. Mandatory Certifications Project Management Institute PMP Certification (Mandatory) Preferred Certifications PRINCE2Agile / Scrum Certifications ITILBanking Technology Certifications Required Skills Project Management Project Lifecycle Management Scope Management Risk Management Budget Management Resource Planning Change Management Governance Frameworks Banking Domain Core Banking Projects Digital Banking Projects Regulatory Projects Payments Systems Banking Transformation Technical Understanding IT Architecture System Integration Infrastructure Projects Application Delivery Security & Compliance Soft Skills Leadership Stakeholder Management Vendor Management Communication Problem Solving Decision Making Negotiation Team Building Key Competencies Project Delivery Banking Technology Governance & Compliance Vendor Coordination Risk Mitigation Strategic Planning Business Communication IT Transformation

Department: NUQ Marketing<br><br>Salary/Grade: EXS/8<br><br>The Media Relations and Public Affairs Manager supports Northwestern University in Qatar’s (NU-Q) visibility and reputation through the execution and coordination of media engagement, relationship management, and dissemination of institutional narratives.<br><br>This role contributes to the implementation of NU-Q’s communications priorities by ensuring that academic achievements, research initiatives, and institutional activities are accurately represented across external media and internal communication channels.<br><br>Working in close coordination with leadership and internal stakeholders, the role supports executive communications, media outreach, and institutional reporting within established communications frameworks and guidelines.<br><br>Essential Duties And Responsibilities<br><br> Support the execution of media strategies aligned with NU-Q’s communications objectives and institutional priorities Maintain and coordinate relationships with journalists, editors, and media stakeholders across Qatar, the region, and internationally Assist in engagement with government, diplomatic, and external stakeholders, as required Draft and distribute press releases, op-eds, media kits, and statements in coordination with internal stakeholders Monitor and compile media coverage, preparing regular reports and summaries Coordinate incoming press queries and interview requests Support leadership visibility through coordination of media placements and opportunities Collaborate with the content team to deliver consistent institutional storytelling outputs Assist in preparing briefing materials, background research, and talking points Maintain media databases and tracking tools Coordinate with partner entities to support aligned outreach efforts Ensure adherence to NU-Q editorial standards and brand guidelines <br><br>Team Collaboration<br><br> Contribute to a collaborative, high-performing team culture grounded in accountability, trust, and shared purpose. Participate in regular team meetings and workshops. Support documentation, processes, and shared resources to strengthen continuity and institutional knowledge. <br><br> Other duties, as assigned by the Assistant Dean and senior leadership <br><br>Minimum Qualifications (education, Experience, Certifications, Skills)<br><br> Bachelor’s degree in Journalism, Communications, Public Relations, or related field. 5-7 years of experience in media relations, preferably in higher education or a knowledge-based sector. Demonstrated success in securing media coverage Strong writing, editing, and communication skills Understanding of local, regional, and global media landscapes Ability to manage multiple priorities with attention to detail and professional judgment <br><br>Preferred Qualifications (Education, Experience, Certifications, Skills)<br><br> Preferred Master’s degree in Journalism, Integrated / Strategic Communications, Public Relations, or related field existing network of media contacts in Qatar and the region Experience in a multicultural or academic environment Familiarity with media monitoring and analytics tools Knowledge of Education City ecosystem Strong editorial judgment and understanding of media best practices <br><br> The target budgeted salary for this position is $70,020 to $90,260 annually. Offers will be based on candidate experience and education, as well as equity within Northwestern University. <br><br>Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .

Department: NUQ Marketing<br><br>Salary/Grade: EXS/8<br><br>The Media Relations and Public Affairs Manager supports Northwestern University in Qatar’s (NU-Q) visibility and reputation through the execution and coordination of media engagement, relationship management, and dissemination of institutional narratives.<br><br>This role contributes to the implementation of NU-Q’s communications priorities by ensuring that academic achievements, research initiatives, and institutional activities are accurately represented across external media and internal communication channels.<br><br>Working in close coordination with leadership and internal stakeholders, the role supports executive communications, media outreach, and institutional reporting within established communications frameworks and guidelines.<br><br>Essential Duties And Responsibilities<br><br> Support the execution of media strategies aligned with NU-Q’s communications objectives and institutional priorities Maintain and coordinate relationships with journalists, editors, and media stakeholders across Qatar, the region, and internationally Assist in engagement with government, diplomatic, and external stakeholders, as required Draft and distribute press releases, op-eds, media kits, and statements in coordination with internal stakeholders Monitor and compile media coverage, preparing regular reports and summaries Coordinate incoming press queries and interview requests Support leadership visibility through coordination of media placements and opportunities Collaborate with the content team to deliver consistent institutional storytelling outputs Assist in preparing briefing materials, background research, and talking points Maintain media databases and tracking tools Coordinate with partner entities to support aligned outreach efforts Ensure adherence to NU-Q editorial standards and brand guidelines <br><br>Team Collaboration<br><br> Contribute to a collaborative, high-performing team culture grounded in accountability, trust, and shared purpose. Participate in regular team meetings and workshops. Support documentation, processes, and shared resources to strengthen continuity and institutional knowledge. <br><br> Other duties, as assigned by the Assistant Dean and senior leadership <br><br>Minimum Qualifications (education, Experience, Certifications, Skills)<br><br> Bachelor’s degree in Journalism, Communications, Public Relations, or related field. 5-7 years of experience in media relations, preferably in higher education or a knowledge-based sector. Demonstrated success in securing media coverage Strong writing, editing, and communication skills Understanding of local, regional, and global media landscapes Ability to manage multiple priorities with attention to detail and professional judgment <br><br>Preferred Qualifications (Education, Experience, Certifications, Skills)<br><br> Preferred Master’s degree in Journalism, Integrated / Strategic Communications, Public Relations, or related field existing network of media contacts in Qatar and the region Experience in a multicultural or academic environment Familiarity with media monitoring and analytics tools Knowledge of Education City ecosystem Strong editorial judgment and understanding of media best practices <br><br> The target budgeted salary for this position is $70,020 to $90,260 annually. Offers will be based on candidate experience and education, as well as equity within Northwestern University. <br><br>Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .

Department: NUQ Marketing<br><br>Salary/Grade: EXS/8<br><br>The Media Relations and Public Affairs Manager supports Northwestern University in Qatar’s (NU-Q) visibility and reputation through the execution and coordination of media engagement, relationship management, and dissemination of institutional narratives.<br><br>This role contributes to the implementation of NU-Q’s communications priorities by ensuring that academic achievements, research initiatives, and institutional activities are accurately represented across external media and internal communication channels.<br><br>Working in close coordination with leadership and internal stakeholders, the role supports executive communications, media outreach, and institutional reporting within established communications frameworks and guidelines.<br><br>Essential Duties And Responsibilities<br><br> Support the execution of media strategies aligned with NU-Q’s communications objectives and institutional priorities Maintain and coordinate relationships with journalists, editors, and media stakeholders across Qatar, the region, and internationally Assist in engagement with government, diplomatic, and external stakeholders, as required Draft and distribute press releases, op-eds, media kits, and statements in coordination with internal stakeholders Monitor and compile media coverage, preparing regular reports and summaries Coordinate incoming press queries and interview requests Support leadership visibility through coordination of media placements and opportunities Collaborate with the content team to deliver consistent institutional storytelling outputs Assist in preparing briefing materials, background research, and talking points Maintain media databases and tracking tools Coordinate with partner entities to support aligned outreach efforts Ensure adherence to NU-Q editorial standards and brand guidelines <br><br>Team Collaboration<br><br> Contribute to a collaborative, high-performing team culture grounded in accountability, trust, and shared purpose. Participate in regular team meetings and workshops. Support documentation, processes, and shared resources to strengthen continuity and institutional knowledge. <br><br> Other duties, as assigned by the Assistant Dean and senior leadership <br><br>Minimum Qualifications (education, Experience, Certifications, Skills)<br><br> Bachelor’s degree in Journalism, Communications, Public Relations, or related field. 5-7 years of experience in media relations, preferably in higher education or a knowledge-based sector. Demonstrated success in securing media coverage Strong writing, editing, and communication skills Understanding of local, regional, and global media landscapes Ability to manage multiple priorities with attention to detail and professional judgment <br><br>Preferred Qualifications (Education, Experience, Certifications, Skills)<br><br> Preferred Master’s degree in Journalism, Integrated / Strategic Communications, Public Relations, or related field existing network of media contacts in Qatar and the region Experience in a multicultural or academic environment Familiarity with media monitoring and analytics tools Knowledge of Education City ecosystem Strong editorial judgment and understanding of media best practices <br><br> The target budgeted salary for this position is $70,020 to $90,260 annually. Offers will be based on candidate experience and education, as well as equity within Northwestern University. <br><br>Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .

Job Purpose<br>The Brand Manager will be responsible for developing and executing the brand strategy, marketing initiatives, and customer engagement programs for a leading automotive brand in the GCC market. The role will drive brand awareness, market penetration, customer acquisition, and overall brand growth while ensuring alignment with manufacturer standards and regional business objectives.<br>The successful candidate will have proven experience managing automotive brands, preferably Chinese automotive brands, within the Middle East region and a strong understanding of consumer behavior, digital marketing, dealership marketing, and automotive retail operations.<br>Key Responsibilities<br>Brand Strategy & Growth• Develop and execute comprehensive brand strategies aligned with business objectives and guidelines.• Drive market positioning and differentiation within the highly competitive automotive sector.• Identify growth opportunities and implement initiatives to increase brand awareness, market share, and customer engagement.• Monitor industry trends, competitor activities, and customer insights to refine brand strategies.<br>Marketing & Communications• Plan and execute integrated marketing campaigns across digital, social media, traditional media, events, and dealership channels.• Ensure consistency of brand identity, messaging, and customer experience across all touchpoints.• Manage product launches, promotional campaigns, and seasonal marketing initiatives.• Coordinate with marketing teams to localize and implement regional campaigns.<br>Digital Marketing & Customer Acquisition• Lead digital marketing strategies including paid media, SEO, SEM, social media, influencer marketing, and lead-generation campaigns.• Optimize customer acquisition costs and maximize return on marketing investments.• Monitor website performance, online lead conversion, and digital customer journeys.<br>Product & Market Planning• Collaborate with sales teams to support vehicle launches and sales objectives.• Analyze market demand, customer preferences, and competitor offerings.• Provide recommendations on product positioning and pricing strategies.<br>Budget Management• Develop and manage annual marketing budgets.• Ensure effective allocation of resources and measurable ROI.• Track campaign performance and prepare management reports.<br>Agency & Stakeholder Management• Manage relationships with advertising agencies, media partners, event organizers, and external vendors.• Work closely with sales, aftersales, CRM, digital, and dealer network teams.• Liaise with OEM representatives regarding brand standards and approvals. Performance & Reporting• Establish KPIs for brand performance.• Analyze campaign effectiveness and customer engagement metrics.• Present regular reports and strategic recommendations to senior management.<br>Qualifications• Bachelor’s Degree in Marketing, Business Administration, Communications, or related field.• MBA or Marketing specialization preferred.• Professional certifications in Digital Marketing are advantageous.<br>Experience Required<br>Essential• 7–12 years of Marketing and Brand management experience.• Minimum 3–5 years in Automotive Brand Management.• Experience managing vehicle launches and OEM-driven marketing programs.• Strong understanding of automotive retail operations. Preferred• Experience with Chinese automotive brands.• GCC / Middle East automotive experience.• Experience working with dealerships and distributor networks.• Experience managing premium or fast-growing automotive brands.<br>Core Competencies<br>Strategic Competencies• Brand Strategy Development• Market Expansion• Business Acumen• Commercial Awareness• Competitive Intelligence<br>Marketing Competencies• Automotive Marketing• Digital Marketing• Performance Marketing• CRM & Customer Retention• Product Marketing• Media Planning<br><br>Leadership Competencies• Stakeholder Management• Project Management• Vendor & Agency Management• Influencing Skills• Cross-functional Collaboration<br>Analytical Competencies• Market Research• Data Analytics• Budget Management• ROI Measurement• Campaign Performance Analysis Personal Attributes• Entrepreneurial mindset• Highly creative and commercially driven• Results-oriented• Strong communication and presentation skills• Adaptable to fast-growing brands and dynamic markets

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Banquet Manager, you’re not just leading the daily execution of all banquet functions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special Manage banquet operations: Plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Banquet Manager, you’re not just leading the daily execution of all banquet functions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special Manage banquet operations: Plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About Accenture<br><br>Accenture is a global professional services company helping organizations improve the way they operate and deliver value through technology, consulting, and operations.<br><br>Role Summary<br><br>As a Product Engineering Senior Manager, you will define and drive product strategy across complex product portfolios, ensuring customer needs, business goals, and technology capabilities are aligned to deliver measurable outcomes. You will lead the evolution of product vision, champion human-centered design, and oversee product roadmaps that create sustainable client value.<br><br>You will work closely with senior executives, business stakeholders, engineering leaders, designers, and delivery teams to shape product direction, prioritize investments, and establish a culture of continuous learning and evidence-based decision making. Your leadership will help ensure product teams consistently deliver impactful solutions while adapting to changing customer and market needs.<br><br>What You'll Do<br><br>Define Product Strategy and Vision<br><br><br>Establish and communicate a compelling product vision aligned to client and business objectives.<br>Bring the voice of the customer into strategic product decisions through research, insights, market signals, and stakeholder engagement.<br>Drive long-term product strategy while balancing short-term delivery priorities.<br>Partner with executive stakeholders to align product investments with business outcomes.<br><br><br>Lead Product Portfolio Planning<br><br><br>Own and govern product roadmaps across multiple products, programs, or value streams.<br>Ensure prioritization decisions are based on customer value, business impact, delivery feasibility, and strategic objectives.<br>Oversee portfolio-level product planning and investment decisions.<br>Drive alignment among business, technology, and design stakeholders.<br><br><br>Deliver Measurable Client Value<br><br><br>Lead cross-functional teams to ensure product outcomes deliver meaningful client and customer value.<br>Establish outcome-based success metrics and monitor performance against objectives.<br>Guide product teams in managing trade-offs and making informed decisions using evidence and data.<br>Drive accountability for business results, adoption, customer satisfaction, and value realization.<br><br><br>Drive Product Discovery and Validation<br><br><br>Promote human-centered design, customer research, and iterative product discovery practices.<br>Sponsor experimentation through prototypes, pilots, usability testing, and structured feedback mechanisms.<br>Ensure customer insights and learnings are continuously incorporated into product strategy and execution.<br>Foster an environment where teams embrace experimentation and continuous learning.<br><br><br>Build and Enable High-Performing Product Teams<br><br><br>Lead, coach, and mentor product managers, product owners, and cross-functional product teams.<br>Establish product management best practices, governance models, and operating rhythms.<br>Facilitate strategic planning sessions and executive-level product reviews.<br>Build organizational product capabilities that scale across client engagements and internal teams.<br><br><br>Strengthen Product Operating Models<br><br><br>Define and improve product operating frameworks, processes, and governance models.<br>Drive adoption of Agile and modern product management methodologies.<br>Champion transparency through portfolio reporting, product performance reviews, and executive communications.<br>Continuously improve ways of working to increase speed, agility, and customer value delivery.<br><br><br>Required<br><br>Skills & Qualifications<br><br><br>Proven experience leading product management, product ownership, or digital product strategy functions.<br>Extensive experience defining and executing product strategies, roadmaps, and portfolio plans.<br>Strong expertise in customer research, customer-centric design, and translating insights into business outcomes.<br>Demonstrated success managing complex stakeholder environments and influencing executive decision-making.<br>Experience leading cross-functional teams across product, engineering, design, and business functions.<br>Deep understanding of Agile, product operating models, and iterative product delivery.<br>Strong communication, facilitation, and leadership skills with the ability to drive alignment at all organizational levels.<br>Experience managing large-scale transformation initiatives or enterprise-level product ecosystems.<br><br><br>Preferred<br><br><br>Experience overseeing multiple products, platforms, or digital transformation programs.<br>Knowledge of product analytics, experimentation frameworks, and evidence-based product management.<br>Experience implementing product operating models within large organizations.<br>Familiarity with customer journey mapping, service design, and innovation methodologies.<br>Experience leading global or distributed product teams.<br>Certifications in Product Management, Agile, Scrum, SAFe, Design Thinking, or related disciplines.<br><br><br>How You'll Be Successful<br><br><br>Product strategies are clearly linked to business objectives and customer outcomes.<br>Product portfolios consistently deliver measurable client value and business impact.<br>Customer insights directly influence investment decisions, roadmap priorities, and product outcomes.<br>Product teams operate effectively with strong governance, alignment, and accountability.<br>Product roadmaps evolve dynamically based on evidence, feedback, and market opportunities.<br>The organization demonstrates increased product maturity, innovation, and adoption of modern product practices.<br><br><br>Professional Attributes<br><br><br>Strategic thinker with the ability to connect vision, execution, and business outcomes.<br>Strong leadership presence with the ability to influence senior stakeholders and executives.<br>Data-driven decision-maker with a customer-first mindset.<br>Skilled at navigating complexity, ambiguity, and organizational change.<br>Passionate about building high-performing teams and fostering continuous improvement.

The General Manager will be responsible for leading the overall operations, contract management, client relations, commercial negotiations, and business development activities of the security services division. The role ensures operational excellence, regulatory compliance, profitability, client satisfaction, and sustainable business growth while maintaining the highest standards of service delivery across all security operations. Key Responsibilities<br>Operational Management Oversee the day-to-day operations of all security contracts, ensuring smooth and efficient service delivery. Ensure deployment of manpower, equipment, and resources in accordance with client requirements and contractual obligations. Develop operational strategies, policies, and procedures to improve efficiency and service quality. Monitor KPIs, operational performance, incident reports, and client feedback to drive continuous improvement. Ensure all security operations comply with local laws, licensing requirements, and industry regulations. Lead crisis management, emergency response planning, and incident investigations. Conduct regular site visits, operational audits, and inspections to maintain service standards. Optimize workforce utilization while controlling operational costs and maximizing profitability. Contract Management Review, negotiate, and manage all security service contracts and service-level agreements (SLAs). Ensure full compliance with contractual obligations, scope of work, and performance standards. Monitor contract renewals, amendments, extensions, and pricing reviews. Resolve contractual disputes and manage claims in coordination with legal and senior management. Maintain strong relationships with key clients to ensure contract retention and long-term partnerships. Identify contract risks and implement mitigation strategies to protect the company's interests. Negotiation & Commercial Management Lead commercial negotiations for new contracts, renewals, variations, and strategic partnerships. Negotiate pricing structures, service packages, and commercial terms with clients and vendors. Prepare and review proposals, tenders, and commercial bids. Conduct market analysis to ensure competitive pricing while maintaining profitability. Support the finance department in contract profitability analysis and revenue forecasting. Business Development & Growth Develop and execute strategic business development plans to expand market share. Identify new business opportunities within government, corporate, hospitality, residential, industrial, and critical infrastructure sectors. Build and maintain relationships with key stakeholders, decision-makers, and strategic partners. Lead the preparation and submission of RFPs, RFQs, tenders, and prequalification documents. Participate in networking events, industry forums, and client meetings to promote company services. Establish annual sales targets and growth strategies aligned with company objectives. Leadership & People Management Provide leadership, guidance, and mentorship to operations managers and department heads. Establish performance objectives and conduct periodic performance reviews. Promote a culture of accountability, professionalism, safety, and customer service excellence. Ensure effective manpower planning, succession planning, and talent development initiatives. Financial Management Prepare and manage annual operational budgets and departmental forecasts. Monitor revenue, profitability, margins, and cost-control initiatives. Review monthly financial reports and implement corrective actions to achieve business targets. Ensure timely invoicing and support collections to maintain healthy cash flow. Key Performance Indicators (KPIs) Revenue growth and profitability. New contract acquisition value. Contract renewal and client retention rate. Gross profit margin per contract. Client satisfaction score. Operational compliance and audit results. Security incident response effectiveness. Tender success rate. Employee retention and manpower utilization rate. Budget adherence and cost optimization. Qualifications & Experience Bachelor's Degree in Business Administration, Security Management, Operations Management, or a related field. Master's Degree (MBA) is preferred. Minimum 10–15 years of experience in the security services industry with at least 5 years in a senior leadership role. Proven experience managing large-scale security operations and multiple contracts. Strong experience in contract management, commercial negotiations, and business development. Demonstrated success in securing and retaining high-value contracts. Experience in Qatar or GCC security services industry is highly preferred. Valid security industry licenses/certifications will be an advantage. Knowledge & Skills Strong leadership and strategic planning abilities. Excellent contract negotiation and commercial acumen. In-depth knowledge of security operations and risk management. Strong understanding of local security regulations and compliance requirements. Exceptional client relationship management skills. Excellent communication, presentation, and stakeholder management abilities. Financial management and budgeting expertise. Ability to work under pressure and manage multiple priorities effectively.

<p>Head of IT & Digital Transformation Manager Working with Industry Leaders in an innovative & forward thinking business. Are you a tech leader wanting to take control of multiple businesses working with driven and passionate leaders / owners. You will implement real change and oversee the department and strategy. International business operating globally but HQ in Qatar - Doha Group owns 50 + Businesses across Multiple Sectors You Must be open to International Travel Role is based from the Head office in Doha , you will be working with the owners operating a 5 Day working Week The Role Technology Leadership Infrastructure & Operations Cybersecurity Enterprise applications Construction technology - BIM , Project Controls Artificial Intelligence and Automation Vendor management Governance & compliance Leadership for IT team - develop & mentor Reporting directly to the Executive Director, you will take ownership of the Group's technology strategy, ensuring that IT becomes a true commercial enabler across every one of the business units. You'll lead the modernization of infrastructure, strengthen cybersecurity, introduce AI-driven business solutions and oversee the implementation of innovative technologies that improve operational performance and decision-making.</p><p>What's on Offer Up to QAR 65,000 per month for the PERFECT candidate Medical & Life cover Annual flights to home country Lucrative Bonus Scheme International travel Opportunity to shape the technology strategy of a diverse international group Long-term career progression & growth Qualifications & Personal Skills Bachelor's degree in Computer Science, Information Technology, Information Systems ideally from a European or US university Fluent English & Arabic Minimum 5 years in a leadership position for a Major Technology Business Strong knowledge of cloud technologies (Azure preferred) Experience with Microsoft 365 administration Strong networking and infrastructure knowledge Experience with cybersecurity best practices Familiarity with ERP implementation and administration Strong communication skills - can relay the message in the right manner Technology Skills Excellent project management and communication skills. Preferred Experience Construction or engineering industry experience. BIM and construction technology AI implementation in enterprise environments. ISO 27001 familiarity. Microsoft Azure certifications Cisco certifications VMware or Hyper-V Power BI Microsoft Power Platform SharePoint Online Procore, Autodesk Construction Cloud, Oracle Primavera P6, or similar construction platforms</p>

<p>Head of IT & Digital Transformation Manager Working with Industry Leaders in an innovative & forward thinking business. Are you a tech leader wanting to take control of multiple businesses working with driven and passionate leaders / owners. You will implement real change and oversee the department and strategy. International business operating globally but HQ in Qatar - Doha Group owns 50 + Businesses across Multiple Sectors You Must be open to International Travel Role is based from the Head office in Doha , you will be working with the owners operating a 5 Day working Week The Role Technology Leadership Infrastructure & Operations Cybersecurity Enterprise applications Construction technology - BIM , Project Controls Artificial Intelligence and Automation Vendor management Governance & compliance Leadership for IT team - develop & mentor Reporting directly to the Executive Director, you will take ownership of the Group's technology strategy, ensuring that IT becomes a true commercial enabler across every one of the business units. You'll lead the modernization of infrastructure, strengthen cybersecurity, introduce AI-driven business solutions and oversee the implementation of innovative technologies that improve operational performance and decision-making.</p><p>What's on Offer Up to QAR 65,000 per month for the PERFECT candidate Medical & Life cover Annual flights to home country Lucrative Bonus Scheme International travel Opportunity to shape the technology strategy of a diverse international group Long-term career progression & growth Qualifications & Personal Skills Bachelor's degree in Computer Science, Information Technology, Information Systems ideally from a European or US university Fluent English & Arabic Minimum 5 years in a leadership position for a Major Technology Business Strong knowledge of cloud technologies (Azure preferred) Experience with Microsoft 365 administration Strong networking and infrastructure knowledge Experience with cybersecurity best practices Familiarity with ERP implementation and administration Strong communication skills - can relay the message in the right manner Technology Skills Excellent project management and communication skills. Preferred Experience Construction or engineering industry experience. BIM and construction technology AI implementation in enterprise environments. ISO 27001 familiarity. Microsoft Azure certifications Cisco certifications VMware or Hyper-V Power BI Microsoft Power Platform SharePoint Online Procore, Autodesk Construction Cloud, Oracle Primavera P6, or similar construction platforms</p>

About Us:Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!<br>About the Role:The Senior Manager Planning & Reporting is accountable for leading Ooredoo Qatar's end-to-end financial planning, budgeting, forecasting, and performance reporting activities. The role ensures timely, accurate, and insightful financial information is delivered to Business Units, Executive Management, and Ooredoo Group, while owning and continuously enhancing the financial reporting and planning framework. The position drives strong financial governance,transparency, and the adoption of advanced analytics, automation, and digital technologies to enable effective decision-making for internal and external stakeholders.<br>Functional Context:Finance plays a critical role in the day-to-day operations and more importantly the strategic management and growth of the Ooredoo group, it oversees day to day operations within Qatar,and supports all M&A activities at Group level, undertaking or overseeing all financial due diligence etc. In the process in order to ensure the groups growth plans are managed from afinancial perspective and group profit targets are achieved within an acceptable level of risk. The department is tasked with the management of all customer bill generation, the management of collections whilst maintaining agreed levels of customer satisfaction and limiting the company’s exposure to risk. It supports the division by achieving the balance between debt recovery and company image by planning, motivation and control.<br>Role Accountabilities:• Own and lead Ooredoo Qatar’s end-to-end financial planning cycle including the AoP and BP, budgeting, forecasting as per the set process and Group's planning instructions.• Lead the Management reporting processes by producing weekly, monthly, quarterly reports for Ooredoo Qatar management and submissions to Group's requirements• Drive the annual budget and rolling forecast cycles, ensuring alignment with strategic objectives and strong financial discipline.• Ensure robust financial controls, governance, and data integrity across planning and reporting activities, in compliance with IFRS and internal policies.• Lead budget allocation to BUs, enforce budgetary controls, and provide monthly variance analysis with clear explanations and corrective actions.• Designs and structures the reports of financials and non-financials to the needs of the management team and the different BUs.• Produces on time with high accuracy all necessary reports and automates as much as possible from the process.• Shares results of financial performance with BUs, discusses with them recommendation and shares results with management.• Segment/product profitability analysis• Partner closely with Business Units as a trusted finance advisor, challenging assumptions and supporting commercial decisions.• Coordinate with relevant stakeholders on corporate scorecard design, target setting, performance tracking, and evaluation process in alignment with strategic priorities.• Drive the adoption of digital tools, automation, and advanced analytics to improve efficiency and insight generation.• Lead, coach, and develop the Planning & Reporting team, fostering a high-performance and future-ready finance capability.<br>Minimum Entry Qualifications:Master's Degree in Finance or Accounting or Business Administration<br>Minimum Experience, Essential Knowledge & Skills:10 years' experience in a similar role. Experience in working on financial reporting for a large telecommunications company

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.<br>Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.<br>Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Job Summary<br><br>To ensure upkeep of operational soundness of a branch in conjunction with the strategic objectives of obtaining satisfactory audit ratings by complying to Bank SOPs & QCB regulations.<br><br>Provide the necessary Operational support to the team to ensure a high level of service delivery efficiency resulting in to enhanced Client experience.<br><br>Key Accountabilities<br><br>Branch Management<br><br> Ensure efficiency in branch operations that supports the Client experience objective<br><br> Ensure continued compliance with operating procedures, policies, process flows and service level agreements by carrying out random spot checks. Coordinate with branches, departments, and risk management with regard to referrals<br><br> Ensure the control function checklists are completed daily by jobholder and his/her subordinates Ensure completion of all financial and non-financial transactions/amendments passed during the day and approve/reject documents forwarded via documented scanner<br><br> Responsible for premises issues and control branch registers (Key, physical, dispute & dispatch registers)<br><br> Custodian of vault cash, managers cheques & rechecking of teller activities<br><br> Responsible for branch opening and closing and security alarms and ensuring that the branch literature displays and branding in the branch meet bank criteria<br><br> Receive customer complaints and liaise with appropriate departments and ensure resolution<br><br> Monitor incidents of Money Laundering while opening the new accounts and daily transactions Provide proper handling of branch communication with other departments to ensure smooth workflow and within TAT<br><br> Ensure the teams’ compliance to regulatory requirements by providing the necessary training and refresher sessions for branch staff<br><br> Assist and replace BM during leave & absence.<br><br>Supervision of Subordinates<br><br> Organize and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy.<br><br> Provide on-the-job training and constructive feedback to subordinates to support their overall development.<br><br>Other Accountabilities<br><br>Branch Value Proposition<br><br> Check, monitor branch literature displays/branding instrument, and request installation of new materials (if necessary), in order to ensure compliance against set CBQ branch guidelines.<br><br>Branch Management<br><br> Recommend manpower staffing for branch team under this position’s area of responsibility based on set CBQ branch target and mission statement, in order to ensure that branch manpower needs are sufficiently addressed.<br><br> Manage and supervise all operational activities occurring within branch premise (such as but not limited to opening and closing of branch premise, security alarm, and branch registers control), in order to ensure integrity of CBQ branch premise.<br><br> Manage and supervise all financial and non-financial transactions/ amendments passed during the day (including but not limited to fax instruction checking, custodian of vault cash and approving/rejecting documents forwarded via document scanner), in order to ensure compliance to CBQ branch operation standard and guideline.<br><br>Branch Performance Management<br><br> Motivate employees and ensure their performance is evaluated according to policies and procedures, in order to drive performance culture within CBQ branch team.<br><br>Branch Customer Service<br><br> Receive, allocate and inspect CBQ branch customer complaint and query management, in order to ensure speedy and effective resolution to complaints and or queries.<br><br> Implement branch initiatives to promote self-service channels by encouraging staff to educate customer use of alternative channels (ATMs, POS, Call Centre, SMS, IVR, Bank Direct etc), in order to drive profitability to optimization of services.<br><br>Branch Capability Building<br><br> Conducting recruitment for new employees when needed and arrange trainings and capability development programs for new joiners, in order to provide smooth on boarding program for the employees.<br><br> Coach, give feedback and review capability of branch staffs, in order to ensure that the team’s capabilities are able to drive business performance target.<br><br>Branch Reporting<br><br> Create periodic and or ad-hoc reports for branch manager, in order to provide visibility on the team’s achievement against established business target.<br><br>Change Management<br><br> Lead and direct the management of change through continuous improvement of departmental systems, processes and practices taking into account ‘international leading practice’, changes in international standards and changes in the business environment which demand proactive action plans.<br><br>Policies, Systems, Processes and Procedures<br><br> Develop and oversee the implementation of functional policies, procedures and controls in order to ensure that all activities are conducted in compliance with risk, audit, and regulatory requirements while delivering a quality, cost-effective service.<br><br>Quality, Health, Safety, and Environment<br><br> Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude.<br><br>MIS and Reports<br><br> Ensure that all departmental reports are prepared timely and accurately and meet CBQ department requirements, policies and standards.<br><br>Education<br><br>Bachelor’s Degree, preferably in business administration, finance, economics or a related subject