Ticket Agent Jobs in Qatar

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under general supervision, performing preventive and corrective maintenance on Logging and Perforating surface and downhole equipment. Trains directly under a General, or Senior Maintenance Professional L&amp;P, to improve knowledge and troubleshooting skills for maintaining logging equipment. Requires knowledge of surface systems, open, cased, PM I, PM II, documentation systems, HMS, and Lab/ field testing equipment. Expected to be available to visit field locations when needed to help solve equipment&amp;aposs operation problems. Provide training, assessment, and mentorship to less experienced maintenance professionals. Promotes and ensures compliance with Health, Safety and Environment (HSE), and Service Quality (SQ) standards, practices and guidelines. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Completion of an undergraduate degree in Electrical / Electronics Engineering is preferred or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Minimum of 1 year of experience in Electromechanical maintenance or a related discipline required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking experienced <strong>Development Engineers (Aircraft Technical Support)</strong> to provide engineering support for aircraft maintenance programmes, technical documentation, configuration management, and continuing airworthiness activities while ensuring compliance with aviation regulations and manufacturer standards. This is a 9-month extendable contract position based in Qatar. Immediate joiners are highly preferred.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Aeronautical, Aerospace, Mechanical Engineering, or a related discipline</p></li><li><p>Minimum 3–5 years of experience in aircraft technical support, continuing airworthiness, CAMO, or engineering services</p></li><li><p>Experience in Systems, Avionics, or Cabin Engineering within a commercial aviation environment</p></li><li><p>Experience supporting aircraft maintenance programmes, engineering documentation, and technical records</p></li><li><p>Working knowledge of EASA, ICAO, and aircraft manufacturer requirements</p></li><li><p>Experience with Airbus A320 Family or equivalent commercial aircraft is highly preferred</p></li><li><p><strong>Multiple openings available: Systems, Avionics, and Cabin.</strong></p><br></li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Expertise in aircraft technical documentation, engineering orders, and maintenance programme support</p></li><li><p>Capable of supporting Systems, Avionics, or Cabin Engineering activities within a commercial aviation environment</p></li><li><p>Adept at managing engineering changes, configuration control, and technical records</p></li><li><p>Experience reviewing aircraft manuals, service bulletins, airworthiness directives, and engineering publications</p></li><li><p>Proficiency in engineering information systems while ensuring compliance with EASA, ICAO, and manufacturer requirements</p></li><li><p>Effective collaboration with maintenance, planning, quality, and engineering teams to support aircraft reliability and operational readiness</p></li><li><p>Strong analytical, technical problem-solving, and communication capabilities</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

Master Data Specialist<br>???? Location: Doha, Qatar<br>Company: Palomba General Trading LLC<br>Employment Type: Full-time, On-site<br>⸻<br>Compensation<br>QAR 20,000 – 30,000 per month<br>Performance Bonus<br>Private Medical Insurance<br>Annual Flight Ticket<br>Annual Leave according to company policy<br>Professional Development Program<br>Career Advancement Opportunities<br>⸻<br>About Us<br>Palomba General Trading LLC is an international trading company headquartered in the United Arab Emirates, supplying pharmaceutical ingredients, nutraceutical ingredients, botanical extracts, food ingredients, essential oils, natural fragrance solutions and specialty raw materials to customers across the Middle East, Europe and selected international markets.<br>To support our growing international operations, we are looking for a Master Data Specialist to ensure the accuracy, consistency and integrity of product and business data across our commercial and operational systems.<br>⸻<br>Key Responsibilities<br>* Create and maintain product master data within ERP systems.* Manage product codes, customer records and supplier master data.* Ensure data accuracy, consistency and completeness across all business systems.* Review and validate product specifications and commercial information.* Coordinate data updates with Sales, Procurement, Logistics and Regulatory teams.* Support new product introductions and product lifecycle activities.* Monitor data quality and resolve master data issues.* Prepare master data reports and performance indicators.* Contribute to continuous improvement of data management processes.* Maintain documentation related to master data governance.<br>⸻<br>Requirements<br>* Bachelor’s degree in Business Administration, Supply Chain, Information Systems or related field.* Previous experience in Master Data, ERP Administration, Supply Chain or Business Operations is preferred.* Strong analytical and organizational skills.* Excellent attention to detail.* Advanced Microsoft Excel skills.* Experience with ERP systems such as SAP, Microsoft Dynamics, Oracle or similar is considered an advantage.* Professional English required.<br>⸻<br>Preferred Experience<br>Experience in one or more of the following sectors is considered an advantage:<br>* Pharmaceutical Ingredients* Nutraceutical Ingredients* Food Ingredients* Botanical Extracts* Essential Oils* Specialty Chemicals<br>⸻<br>What We Offer<br>* Competitive international compensation package.* Annual performance bonus.* Private medical insurance.* Annual return flight ticket.* Professional development opportunities.* Dynamic international working environment.* Long-term career growth.<br>⸻<br>Application<br>Please submit:<br>* Updated CV* Current location* Earliest availability* Expected salary<br>⸻<br>Why Join Palomba General Trading?<br>Join an expanding international trading company serving the pharmaceutical, nutraceutical, food and specialty ingredient industries. You will play a key role in maintaining high-quality business data, supporting operational excellence and enabling efficient collaboration across commercial, regulatory, logistics and supply chain functions.<br>Palomba General Trading LLC is an equal opportunity employer. All qualified applicants will be considered regardless of gender, age, nationality, ethnicity, religion or disability.

Master Data Specialist<br>???? Location: Doha, Qatar<br>Company: Palomba General Trading LLC<br>Employment Type: Full-time, On-site<br>⸻<br>Compensation<br>QAR 20,000 – 30,000 per month<br>Performance Bonus<br>Private Medical Insurance<br>Annual Flight Ticket<br>Annual Leave according to company policy<br>Professional Development Program<br>Career Advancement Opportunities<br>⸻<br>About Us<br>Palomba General Trading LLC is an international trading company headquartered in the United Arab Emirates, supplying pharmaceutical ingredients, nutraceutical ingredients, botanical extracts, food ingredients, essential oils, natural fragrance solutions and specialty raw materials to customers across the Middle East, Europe and selected international markets.<br>To support our growing international operations, we are looking for a Master Data Specialist to ensure the accuracy, consistency and integrity of product and business data across our commercial and operational systems.<br>⸻<br>Key Responsibilities<br>* Create and maintain product master data within ERP systems.* Manage product codes, customer records and supplier master data.* Ensure data accuracy, consistency and completeness across all business systems.* Review and validate product specifications and commercial information.* Coordinate data updates with Sales, Procurement, Logistics and Regulatory teams.* Support new product introductions and product lifecycle activities.* Monitor data quality and resolve master data issues.* Prepare master data reports and performance indicators.* Contribute to continuous improvement of data management processes.* Maintain documentation related to master data governance.<br>⸻<br>Requirements<br>* Bachelor’s degree in Business Administration, Supply Chain, Information Systems or related field.* Previous experience in Master Data, ERP Administration, Supply Chain or Business Operations is preferred.* Strong analytical and organizational skills.* Excellent attention to detail.* Advanced Microsoft Excel skills.* Experience with ERP systems such as SAP, Microsoft Dynamics, Oracle or similar is considered an advantage.* Professional English required.<br>⸻<br>Preferred Experience<br>Experience in one or more of the following sectors is considered an advantage:<br>* Pharmaceutical Ingredients* Nutraceutical Ingredients* Food Ingredients* Botanical Extracts* Essential Oils* Specialty Chemicals<br>⸻<br>What We Offer<br>* Competitive international compensation package.* Annual performance bonus.* Private medical insurance.* Annual return flight ticket.* Professional development opportunities.* Dynamic international working environment.* Long-term career growth.<br>⸻<br>Application<br>Please submit:<br>* Updated CV* Current location* Earliest availability* Expected salary<br>⸻<br>Why Join Palomba General Trading?<br>Join an expanding international trading company serving the pharmaceutical, nutraceutical, food and specialty ingredient industries. You will play a key role in maintaining high-quality business data, supporting operational excellence and enabling efficient collaboration across commercial, regulatory, logistics and supply chain functions.<br>Palomba General Trading LLC is an equal opportunity employer. All qualified applicants will be considered regardless of gender, age, nationality, ethnicity, religion or disability.

Master Data Specialist<br>???? Location: Doha, Qatar<br>Company: Palomba General Trading LLC<br>Employment Type: Full-time, On-site<br>⸻<br>Compensation<br>QAR 20,000 – 30,000 per month<br>Performance Bonus<br>Private Medical Insurance<br>Annual Flight Ticket<br>Annual Leave according to company policy<br>Professional Development Program<br>Career Advancement Opportunities<br>⸻<br>About Us<br>Palomba General Trading LLC is an international trading company headquartered in the United Arab Emirates, supplying pharmaceutical ingredients, nutraceutical ingredients, botanical extracts, food ingredients, essential oils, natural fragrance solutions and specialty raw materials to customers across the Middle East, Europe and selected international markets.<br>To support our growing international operations, we are looking for a Master Data Specialist to ensure the accuracy, consistency and integrity of product and business data across our commercial and operational systems.<br>⸻<br>Key Responsibilities<br>* Create and maintain product master data within ERP systems.* Manage product codes, customer records and supplier master data.* Ensure data accuracy, consistency and completeness across all business systems.* Review and validate product specifications and commercial information.* Coordinate data updates with Sales, Procurement, Logistics and Regulatory teams.* Support new product introductions and product lifecycle activities.* Monitor data quality and resolve master data issues.* Prepare master data reports and performance indicators.* Contribute to continuous improvement of data management processes.* Maintain documentation related to master data governance.<br>⸻<br>Requirements<br>* Bachelor’s degree in Business Administration, Supply Chain, Information Systems or related field.* Previous experience in Master Data, ERP Administration, Supply Chain or Business Operations is preferred.* Strong analytical and organizational skills.* Excellent attention to detail.* Advanced Microsoft Excel skills.* Experience with ERP systems such as SAP, Microsoft Dynamics, Oracle or similar is considered an advantage.* Professional English required.<br>⸻<br>Preferred Experience<br>Experience in one or more of the following sectors is considered an advantage:<br>* Pharmaceutical Ingredients* Nutraceutical Ingredients* Food Ingredients* Botanical Extracts* Essential Oils* Specialty Chemicals<br>⸻<br>What We Offer<br>* Competitive international compensation package.* Annual performance bonus.* Private medical insurance.* Annual return flight ticket.* Professional development opportunities.* Dynamic international working environment.* Long-term career growth.<br>⸻<br>Application<br>Please submit:<br>* Updated CV* Current location* Earliest availability* Expected salary<br>⸻<br>Why Join Palomba General Trading?<br>Join an expanding international trading company serving the pharmaceutical, nutraceutical, food and specialty ingredient industries. You will play a key role in maintaining high-quality business data, supporting operational excellence and enabling efficient collaboration across commercial, regulatory, logistics and supply chain functions.<br>Palomba General Trading LLC is an equal opportunity employer. All qualified applicants will be considered regardless of gender, age, nationality, ethnicity, religion or disability.

The Commercial Manager is responsible for leading the commercial, financial, and contractual management of large-scale Telecommunications and ICT projects. The role ensures commercial viability, profitability, compliance, and governance across strategic initiatives, enterprise deals, and government projects. The incumbent will support executive decision-making through financial analysis, business case development, commercial reporting, and risk management.<br>Key Responsibilities<br>Commercial Management<br>Lead commercial planning, pricing strategies, and financial evaluations for telecom and ICT projects. Develop and validate business cases, profitability models, and investment analyses. Support bid management activities, including commercial reviews and deal structuring. Evaluate commercial risks and recommend mitigation strategies. Review, negotiate, and manage commercial terms and contractual obligations.<br>Financial Management & Reporting<br>Prepare detailed commercial reports highlighting revenue, costs, margins, risks, and project performance. Develop financial models and forecasting tools for strategic projects and opportunities. Monitor project profitability, contract performance, invoicing, and revenue realization. Provide executive dashboards and periodic management reports. Support budgeting, forecasting, and financial planning activities.<br>Contract & Risk Management<br>Ensure compliance with contractual commitments and commercial governance requirements. Identify commercial, financial, and contractual risks throughout project lifecycles. Collaborate with legal, procurement, and finance teams on contract negotiations and approvals. Monitor change requests, variations, claims, and commercial disputes.<br>Governance & Stakeholder Management<br>Ensure adherence to company policies, approval frameworks, and delegation of authority. Coordinate with Sales, Finance, Legal, Procurement, and Project Delivery teams. Present commercial insights and recommendations to senior management. Support strategic decision-making for renewals, partnerships, and investment opportunities.<br>Strategic Support<br>Participate in long-term planning and strategic initiatives. Improve commercial processes, tools, templates, and reporting mechanisms. Contribute to continuous improvement initiatives aimed at increasing commercial efficiency and profitability.<br>Qualifications<br>Bachelor's Degree in Business Administration, Finance, Accounting, Engineering, Economics, or related discipline. Master's Degree (MBA or equivalent) preferred. Professional certifications such as CA, ACCA, CIMA, CPA, CFA, or equivalent are highly desirable.8–12 years of commercial, financial, or contract management experience within Telecommunications and ICT industries. Proven experience managing large-scale enterprise, government, or infrastructure projects. Strong background in commercial analysis, pricing strategy, financial modelling, and contract governance. Experience supporting bids, tenders, and strategic commercial negotiations. Experience working with cross-functional teams including Sales, Finance, Legal, Procurement, and Project Management.<br>Technical Skills<br>Advanced Financial Modelling and Business Case Development. Commercial Pricing and Profitability Analysis. Contract Management and Commercial Governance. Financial Forecasting and Budgeting. Advanced Microsoft Excel and Power Point. ERP and Reporting Tools (SAP, Oracle, Power BI, Tableau, etc.). Strong analytical and data interpretation capabilities.<br>Core Competencies<br>Commercial Acumen Financial Analysis Strategic Thinking Contract Negotiation Risk Management Business Performance Monitoring Stakeholder Management Communication & Presentation Skills Problem Solving Decision Making

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Principal: Qatar District Cooling Company</p><p>Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshoot and diagnostic activities related to the following system:</p><ul><li>Chillers</li><li>Process Area of FCU, AHU, and Ventilation System</li><li>Refrigerant recovery, recycling and purifying System</li></ul><p>On case-to-case basis, to execute maintenance tasks such as (but not limited to) disassembly, assembly, observation, troubleshoots, repairs, tests, data collection of another static and rotating equipment or other devices according to written or verbal instruction from Supervisor in a professional and efficient manner, complying with the safety rules and regulations as needed.</p><p>Supervise, guide and monitor work done by external vendors.</p><p>Performing routine tests, such as checking for leaks, verifying system pressures, Nitrogen charging.</p><p>Performing routine of chiller maintenance, such as condenser and evaporator end covers opening and closing, provides support to perform heat exchanger chemical cleaning, swabbing, ECT etc.</p><p>Performing routine of chiller maintenance, refrigerant transfer, reclaim, oil extract from refrigerant.</p><p>Performing refrigerant recycling and purification activity and provide support to superior on managing, handling and storing refrigerants and other inert gas such as nitrogen within the plants.</p><p>Familiarity with vibration analysis, thermography, and other predictive maintenance techniques.</p><p>Knowledge of how to perform routine maintenance tasks, such as oil changes, filter replacements, and cleaning heat exchanger tubes.</p><p>Understanding how to monitor and log key operating parameters to anticipate maintenance needs.</p><p>Knowledge of environmental regulations related to refrigerant handling and disposal.</p><p>Prepare and submit technical log reports, checklist or forms as part of daily routine work.</p><p>Obtain spare parts, materials, and consumables either from internal store or external location.</p><p>Utilize, maintain and safe keep specific tools assigned by company.</p><p>Maintain proper tools, PPE s, Spares and provide annual requirements.</p><p>Respond to emergency situations during or after hours for the purpose of business continuation and safety concerns.</p><p>Work effectively with other team members, including engineers, supervisors, and external vendors.</p><p>Ability to quickly learn and adapt to new systems, tools, and procedures as technology evolves.</p><p>Where applicable, provide assistance and support to other team members, whenever required.</p><p>Participate in QC provided training as deemed fit by management.</p><p>Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</p><p>Adherence to safety protocols, including lockout/tagout procedures for Mechanical and electrical assets related to chiller plant.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates must have at least Vocational Diploma / Short Course Certificate</p><p>The job requires Male applicants.</p><p>Minimum of 5 years working experience is required for this position</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is partnering with a leading enterprise technology organization to hire an experienced <b>Field Support Technician</b>. This opportunity is ideal for professionals with a strong background in end-user computing, hardware/software troubleshooting, and executive-level IT support. A valid driver's license is mandatory for this role.<br><br><b>Key Responsibilities:<br></b><br><u>IT Operational Support<br></u><br>- Provide first- and second-level support for desktops, laptops, mobile devices, and peripherals.<br><br>- Troubleshoot and resolve hardware, software, network, and application issues.<br><br>- Install, configure, and maintain operating systems (Windows/macOS) and approved enterprise software.<br><br>- Support video conferencing tools, printers, and office IT equipment.<br><br>- Manage and resolve incidents and service requests within defined SLA timelines.<br><br>- Document issues, resolutions, and processes in the ticketing system.<br><br>- Assist in IT onboarding/offboarding processes, including device setup, configuration, and retrieval.<br><br>- Coordinate with vendors for repairs, replacements, and warranty claims.<br><br>- Provide remote support for offsite or hybrid employees.<br><br>- Escalate unresolved issues to higher-level support teams when required.<br><br><u>Enterprise Collaboration &amp; Identity Support<br></u><br>- Support end-user access to Microsoft 365, including Outlook, Teams, and SharePoint.<br><br>- Assist with user provisioning and de-provisioning related to identity management (e.g., Active Directory, Azure Entra ID) from the endpoint perspective.<br><br>- Enforce security and compliance policies on end-user devices.<br><br><u>Asset Management</u><br>- Participate in IT asset management and periodic inventory checks.<br><br>- Communicate asset management strategies to team members and stakeholders effectively.<br><br>- Track hardware lifecycle and ensure accurate inventory records.<br><br><u>Security &amp; Operations</u><br>- Ensure compliance with IT policies, security standards, and best practices.<br><br>- Support security tools such as antivirus, endpoint protection, and MFA on end-user devices.<br><br>- Maintain technical documentation and standard operating procedures (SOPs).<br><br>- Participate in incident, change, and service management activities.<br><br></span><br><span>Requirements<u>Experience</u><br>- Minimum 5 years of work experience in the IT industry.<br><br>- 3 years of experience in positions and responsibilities within IT Service Management or End User Computing / Equipment Domain.<br><br>- Proven experience handling VIP/end-user executive support.<br><br>- Strong knowledge of Windows OS environments.<br><br>- Familiarity with Microsoft 365, Outlook, Teams, and basic network troubleshooting.<br><br>- Experience with ticketing tools and Managed Print Services.<br><br>- Understanding of security tools such as antivirus, endpoint protection, and MFA.<br><br><u>Education &amp; Certifications</u><br>- Bachelor’s degree in Information Technology (BSc), Computer Science, or a related field (BSc of Engineering or BSc of IT).<br><br>- Microsoft Certified: Modern Desktop Administrator (preferred).<br><br>- Certification in ITIL or other similar areas of IT Service Management (preferred).<br><br></span><br><span>Benefits<span><span>-&nbsp;</span></span><span><span><span>Competitive Salary + Benefits</span></span></span><br></span><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly experienced Audit Consultant with a strong background in Internal Audit, Technology Audit, Risk Management, Compliance, and Governance . The successful candidate will be responsible for conducting audit engagements, assessing internal controls, evaluating technology risks, ensuring regulatory compliance, and providing recommendations to improve operational effectiveness and governance practices. The ideal candidate must possess proven local experience in Qatar , preferably within the Government or Semi-Government sector , hold a recognized professional audit certification , and demonstrate strong expertise in auditing technology environments, information systems, and IT governance frameworks. Arabic language proficiency is mandatory.</p><p>Key Responsibilities</p><ul><li>Plan and execute internal audits, compliance reviews, risk assessments, and technology audits.</li><li>Evaluate the effectiveness of financial, operational, and IT-related internal controls.</li><li>Assess compliance with organizational policies, government regulations, and industry standards.</li><li>Review information systems, business applications, cybersecurity controls, and IT governance processes.</li><li>Identify control weaknesses, compliance gaps, and operational inefficiencies, and recommend corrective actions.</li><li>Prepare detailed audit reports, findings, recommendations, and management presentations.</li><li>Support the implementation and enhancement of governance, risk management, and compliance frameworks.</li><li>Monitor remediation activities and ensure timely closure of audit findings.</li><li>Coordinate with business units, management, and external stakeholders throughout audit engagements.</li><li>Conduct special investigations and advisory reviews as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Accounting, Finance, Information Systems, Computer Science, Business Administration, or a related discipline.</li><li>Professional certification is mandatory , such as: CIA (Certified Internal Auditor) CPA (Certified Public Accountant) ACCA CMA CISA (Certified Information Systems Auditor)</li><li>Highly Preferred Strong understanding of internal audit methodologies, risk management, compliance, governance, and internal control frameworks.</li><li>Knowledge of industry standards and frameworks such as COSO, COBIT, ISO 27001, NIST, and IT Governance best practices.</li><li>Proficiency in Microsoft Office Suite and audit management tools.</li><li>Mandatory Requirements Proven local experience within Qatar.</li><li>Government or Semi-Government sector experience is highly preferred.</li><li>Professional audit certification is mandatory.</li><li>Arabic language proficiency is mandatory.</li><li>Strong technology/IT audit background is mandatory.</li><li>Experience auditing enterprise applications, IT infrastructure, cybersecurity controls, and digital transformation initiatives.</li><li>Experience Required Minimum 5+ years of experience in Internal Audit, IT Audit, Risk Management, Compliance, or Governance.</li><li>Demonstrated experience in government, regulatory, or highly regulated environments.</li><li>Experience conducting audits of ERP systems, business applications, databases, networks, cloud environments, and cybersecurity controls.</li><li>Experience in governance, risk, and compliance (GRC) programs is preferred.</li><li>Preferred Skills Excellent analytical and problem-solving skills.</li><li>Strong report writing and presentation capabilities.</li><li>Ability to manage multiple audit assignments simultaneously.</li><li>Strong stakeholder management and communication skills.</li><li>High attention to detail and commitment to professional standards.</li><li>Ability to provide practical recommendations that enhance governance, compliance, and operational efficiency.</li><li>Knowledge of cybersecurity, information security, and technology risk management practices.</li></ul><p></p></section>

Black & Grey HR is partnering with a leading enterprise technology organization to hire an experienced Field Support Technician. This opportunity is ideal for professionals with a strong background in end-user computing, hardware/software troubleshooting, and executive-level IT support. A valid driver's license is mandatory for this role.<br>Key Responsibilities:IT Operational Support Provide first- and second-level support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, network, and application issues. Install, configure, and maintain operating systems (Windows/mac OS) and approved enterprise software. Support video conferencing tools, printers, and office IT equipment. Manage and resolve incidents and service requests within defined SLA timelines. Document issues, resolutions, and processes in the ticketing system. Assist in IT onboarding/offboarding processes, including device setup, configuration, and retrieval. Coordinate with vendors for repairs, replacements, and warranty claims. Provide remote support for offsite or hybrid employees. Escalate unresolved issues to higher-level support teams when required.<br>Enterprise Collaboration & Identity Support Support end-user access to Microsoft 365, including Outlook, Teams, and Share Point. Assist with user provisioning and de-provisioning related to identity management (e.g., Active Directory, Azure Entra ID) from the endpoint perspective. Enforce security and compliance policies on end-user devices.<br>Asset Management Participate in IT asset management and periodic inventory checks. Communicate asset management strategies to team members and stakeholders effectively. Track hardware lifecycle and ensure accurate inventory records.<br>Security & Operations Ensure compliance with IT policies, security standards, and best practices. Support security tools such as antivirus, endpoint protection, and MFA on end-user devices. Maintain technical documentation and standard operating procedures (SOPs). Participate in incident, change, and service management activities.<br>Requirements:Experience Minimum 5 years of work experience in the IT industry.3 years of experience in positions and responsibilities within IT Service Management or End User Computing / Equipment Domain. Proven experience handling VIP/end-user executive support. Strong knowledge of Windows OS environments. Familiarity with Microsoft 365, Outlook, Teams, and basic network troubleshooting. Experience with ticketing tools and Managed Print Services. Understanding of security tools such as antivirus, endpoint protection, and MFA.<br>Education & Certifications Bachelor’s degree in Information Technology (BSc), Computer Science, or a related field (BSc of Engineering or BSc of IT). Microsoft Certified: Modern Desktop Administrator (preferred). Certification in ITIL or other similar areas of IT Service Management (preferred).

The NER / FTTx Active Network Engineer/Technician is responsible for supporting day-to-day activities related to the operation, maintenance, and updating of FTTx active network infrastructure. The role involves fiber patching, card installation, network topology updates, inventory and GIS records management, and providing technical support for BAU activities to ensure service continuity and network integrity. Key Responsibilities Perform fiber patching and installation of GPON/XGPON cards and associated hardware. Update network topology records and maintain as-built documentation for OLT infrastructure. Support daily Network Engineering Records (NER) activities and ensure accuracy of network data. Manage and update GIS and inventory systems related to FTTx active networks. Install and commission active network equipment, including OLTs, UPEs, and transport equipment. Perform AC/DC power connections and hardware integration activities. Support network capacity expansion through installation of service boards and modules. Troubleshoot fiber patching, SFP modules, and connectivity issues. Implement and document network topology changes. Utilize network management and inventory tools for monitoring and record maintenance. Coordinate with engineering teams and stakeholders to support operational requirements. Participate in emergency and critical maintenance activities, including occasional support during holidays. Ensure compliance with established network standards and procedures. Qualifications and Experience Diploma or Bachelor’s degree in Telecommunications, Electronics, Electrical Engineering, Information Technology, or a related field. Minimum 3 years of experience in FTTx active network operations, maintenance, or automation projects. Hands-on experience with Huawei OLT platforms, including MA5600T, MA5608T, and MA5800 series. Experience with GPON and XGPON technologies and related service boards. Strong understanding of OSP network architecture, including splitters and ODF configurations. Knowledge of WDM-based GPON/XGPON coexistence solutions and migration concepts. Experience with GIS applications, inventory management systems, and network management platforms (e.g., Huawei U2000 or equivalent). Familiarity with fiber patching techniques, SFP modules, and troubleshooting methodologies. Ability to understand, implement, and document network topology changes. Proficiency in Microsoft Office applications. Good analytical, problem-solving, and communication skills. Fluency in English, both written and spoken. Valid Qatar Driving License is required. Working Conditions Full-time resident role with on-site presence required. Work schedule aligned with standard business hours. Availability to support emergency maintenance activities and occasional holiday work when required. Long-term assignment supporting ongoing FTTx network operations. Preferred Qualifications Previous experience supporting telecommunications service provider environments. Experience with GIS and inventory systems used in large-scale fiber access networks. Experience in BAU and Network Engineering Records (NER) activities. Immediate availability or ability to join within short notice.

We are seeking a highly analytical and strategically minded IT Strategy & Performance Manager to drive performance excellence, governance, and execution discipline across the IT function. This role acts as a key partner to IT leadership, enabling data-driven decision making, strengthening delivery transparency, and ensuring alignment between IT strategy, operational execution, and business priorities. You will play a central role in shaping how IT performance is measured, tracked, and communicated across Run, Change, and Transform agendas. Key Responsibilities Design and continuously enhance IT-wide performance frameworks, translating IT strategy into measurable KPIs and execution metrics Develop and own executive-level dashboards, management reports, and performance packs used in leadership reviews and steering committees Partner with IT leadership to cascade strategic priorities into structured performance tracking and reporting mechanisms Conduct deep-dive analysis across IT portfolios, identifying risks, inefficiencies, capacity constraints, and improvement opportunities Convert complex operational, delivery, and financial data into clear insights and actionable recommendations for senior stakeholders Lead performance reviews across key IT domains including service delivery, transformation programs, operational resilience, and cost efficiency Establish and maintain governance standards for KPI definitions, reporting cadence, data quality, and performance transparency Provide quality assurance and challenge to performance narratives and reporting submitted to senior leadership forums Coordinate across IT teams to ensure alignment of priorities, initiatives, and delivery timelines Prepare high-quality executive presentations and materials for leadership and board-level discussions Coach junior team members where applicable, promoting analytical rigor and strong stakeholder communication Candidate Profile8-12 years of professional experience Background in top-tier consulting or similar environments such as McKinsey & Company, Boston Consulting Group, Bain & Company, Kearney, Oliver Wyman, Roland Berger, or Accenture Strong experience in IT strategy, digital transformation, or technology operating models Proven expertise in performance management, IT KPIs, dashboards, or portfolio tracking Strong analytical capability with ability to structure ambiguous problems and translate data into insights Excellent stakeholder management skills with experience engaging senior leadership Advanced proficiency in Power Point and Excel; experience with analytics or IT performance tools is a strong advantage Strong communication and storytelling ability with an executive-level mindset Why Join This is a high-impact role at the centre of IT strategy execution, offering visibility across all major technology initiatives and direct engagement with senior IT leadership. You will play a pivotal role in shaping how performance, governance, and transformation success are defined and delivered.

We are seeking a highly analytical and strategically minded IT Strategy & Performance Manager to drive performance excellence, governance, and execution discipline across the IT function. This role acts as a key partner to IT leadership, enabling data-driven decision making, strengthening delivery transparency, and ensuring alignment between IT strategy, operational execution, and business priorities. You will play a central role in shaping how IT performance is measured, tracked, and communicated across Run, Change, and Transform agendas. Key Responsibilities Design and continuously enhance IT-wide performance frameworks, translating IT strategy into measurable KPIs and execution metrics Develop and own executive-level dashboards, management reports, and performance packs used in leadership reviews and steering committees Partner with IT leadership to cascade strategic priorities into structured performance tracking and reporting mechanisms Conduct deep-dive analysis across IT portfolios, identifying risks, inefficiencies, capacity constraints, and improvement opportunities Convert complex operational, delivery, and financial data into clear insights and actionable recommendations for senior stakeholders Lead performance reviews across key IT domains including service delivery, transformation programs, operational resilience, and cost efficiency Establish and maintain governance standards for KPI definitions, reporting cadence, data quality, and performance transparency Provide quality assurance and challenge to performance narratives and reporting submitted to senior leadership forums Coordinate across IT teams to ensure alignment of priorities, initiatives, and delivery timelines Prepare high-quality executive presentations and materials for leadership and board-level discussions Coach junior team members where applicable, promoting analytical rigor and strong stakeholder communication Candidate Profile8-12 years of professional experience Background in top-tier consulting or similar environments such as McKinsey & Company, Boston Consulting Group, Bain & Company, Kearney, Oliver Wyman, Roland Berger, or Accenture Strong experience in IT strategy, digital transformation, or technology operating models Proven expertise in performance management, IT KPIs, dashboards, or portfolio tracking Strong analytical capability with ability to structure ambiguous problems and translate data into insights Excellent stakeholder management skills with experience engaging senior leadership Advanced proficiency in Power Point and Excel; experience with analytics or IT performance tools is a strong advantage Strong communication and storytelling ability with an executive-level mindset Why Join This is a high-impact role at the centre of IT strategy execution, offering visibility across all major technology initiatives and direct engagement with senior IT leadership. You will play a pivotal role in shaping how performance, governance, and transformation success are defined and delivered.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>To inspect the materials to the PO requirements (Technical Specification, certification, packaging, and the physical condition) and conduct the inspection outcome.</li> <li>To refer required specifications, codes, standards or other Engineering Documents, drawings, datasheets for carrying out the inspection.</li> <li>Report item wise visual, dimensional, quantitative with UOM in the Inspection report with clear status (Accepted / Rejected) identified.</li> <li>Shall be able to justify the reasons for rejections or take complaint notifications to suppliers.</li> <li>Shall be responsible for segregation of accepted/rejected / Quarantine Materials after Physical Inspection of materials.</li> <li>Ensure proper tracking systems are followed to keep the records of Inspection documents and retrieval when required.</li> <li>Ensure resolution of Certification CNR in co-ordination with stakeholders and release of accepted materials for SAP Quality Blocks as applicable.</li> <li>Independently responsible for Materials inspected. Shall be able to justify queries / rejections from warehouses or end users and resolve the issues.</li> <li>Carry out Preservation Inspection and of stock material Inspection as required from time to time and submit inspection reports.</li> <li>Shall be able to Drive the Car and make inspection visits to the Warehouse locations as directed.</li> <li>Responsible for housekeeping of Inspection area in compliance to HSE regulations.</li> <li>Adhere to section work / guidelines to perform the inspection activities.</li> <li>Prepare section weekly / monthly reports and submit to Sr. Material Engineer (Insp)</li> </ul><br><ul> <li>Bachelor's degree or higher in Engineering under respective discipline (Mechanical / Metallurgy / Electrical &amp; Instrumentation).</li> <li>A minimum of 10 years' experience in QA/QC &amp; Inspection environment with a minimum of 6 years' experience with Oil &amp; Gas / Allied process industry out of which at least 5 years should be relevant to Materials Inspection.</li> <li>Knowledge of General Engineering Practices / International Codes &amp; Standards.</li> <li>Well-versed and thorough knowledge in relevant International Standards API, ASME, ISO, NEMA, IEEE, IEC, NFPA, BASEEFA, ATEX, ANSI, ASTM, TEMA, BS and related codes / standards / specifications &amp; statutory regulations.</li> <li>Able to understand and interpret Company specifications &amp; regulations required to deliver the job function effectively.</li> <li>Good command of certification requirements for various materials and plant equipment.</li> <li>Capable of interpreting technical drawings, data sheets and specifications.</li> <li>Good written and spoken English, problem-solving skills, technical communication and interpersonal skills.</li> <li>Should have a valid driving license.</li> <li>Capability to understand and follow international safety standards in the Oil &amp; Gas industry. IOSH certificate Managing Safely or equivalent is mandatorily required prior to starting work with Company.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Day Rate in QAR Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>8 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years, with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The job requires Male applicants. Minimum of 5 years working experience is required for this position Additional Qualifications: Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshoot and diagnostic activities related to the following system: Chillers Process Area of FCU, AHU, and Ventilation System Refrigerant recovery, recycling and purifying System On case-to-case basis, to execute maintenance tasks such as (but not limited to) disassembly, assembly, observation, troubleshoots, repairs, tests, data collection of another static and rotating equipment or other devices according to written or verbal instruction from Supervisor in a professional and efficient manner, complying with the safety rules and regulations as needed. Supervise, guide and monitor work done by external vendors. Performing routine tests, such as checking for leaks, verifying system pressures, Nitrogen charging. Performing routine of chiller maintenance, such as condenser and evaporator end covers opening and closing, provides support to perform heat exchanger chemical cleaning, swabbing, ECT etc. Performing routine of chiller maintenance, refrigerant transfer, reclaim, oil extract from refrigerant. Performing refrigerant recycling and purification activity and provide support to superior on managing, handling and storing refrigerants and other inert gas such as nitrogen within the plants. Familiarity with vibration analysis, thermography, and other predictive maintenance techniques. Knowledge of how to perform routine maintenance tasks, such as oil changes, filter replacements, and cleaning heat exchanger tubes. Understanding how to monitor and log key operating parameters to anticipate maintenance needs. Knowledge of environmental regulations related to refrigerant handling and disposal. Prepare and submit technical log reports, checklist or forms as part of daily routine work. Obtain spare parts, materials, and consumables either from internal store or external location. Utilize, maintain and safe keep specific tools assigned by company. Maintain proper tools, PPE s, Spares and provide annual requirements. Respond to emergency situations during or after hours for the purpose of business continuation and safety concerns. Work effectively with other team members, including engineers, supervisors, and external vendors. Ability to quickly learn and adapt to new systems, tools, and procedures as technology evolves. Where applicable, provide assistance and support to other team members, whenever required. Participate in QC provided training as deemed fit by management. Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law. Adherence to safety protocols, including lockout/tagout procedures for Mechanical and electrical assets related to chiller plant.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Candidates must have at least Vocational Diploma / Short Course Certificate</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Lead the management assessment, negotiation and resolution of major contractual claims arising from Offshore contractors and LLI suppliers.</li> <li>Ensuring protection of Company interests and supporting timely and effective dispute resolution in alignment with project objectives and corporate governance requirements.</li> </ul><br><ul> <li>Advises Project Management Team (PMT) on handling of major claims and negotiations with EPCI/FEED contractors and LLI suppliers, interfacing with Legal, Supply, Finance departments and other stakeholders, as needed.</li> <li>Develop dispute resolution strategies and work plans.</li> <li>Meets face-to-face with contractors to permit contractors to present their claims.</li> <li>Thoroughly reviews and evaluates contractual claims (Entitlement, Causation and Quantum) and engages with the Legal Department and other stakeholders to align on Company position for response.</li> <li>Provide input to Claims Management Strategy and advice on Risks and Opportunities</li> <li>Reviews all correspondences and develops Company view (position paper) of potential claims in coordination with PMT and Legal.</li> <li>Ensure compliance with Company's procedures, policies &amp; regulations for dispute resolution and compliance with statutory requirements and Applicable Law.</li> <li>Periodically updates the Major Projects Master Claims Register for Company's senior management.</li> <li>Support facilitation and resolution of disputes to avoid escalation of disputes to formal arbitration/ litigation.</li> <li>Prepares Management and Governance claims presentations, materials, Forms of Consent/ Deeds of Settlement in conjunction with the Legal department and PMT for formal closure and settlement of disputes.</li> </ul><br><ul> <li>Bachelor's degree in Business, Accounting, Commercial, Marketing, Sciences, Engineering, Project Management, Supply Chain Management, Law, Communication, Technologies, Mathematics, or Statistics</li> <li>8 years' experience in business related function or discipline, including 4 years in the Oil &amp; Gas Industry, and including 1 year experience in a supervisory or acting role, or oversight of contractor/subcontractor's/ service/vendor personnel.</li> <li>Experience in administration of contracts and claims management relating to EPCI contracts in the Offshore Oil &amp; Gas sector, including Large Scale development.</li> <li>Proven track record in successful amicable resolution of contractual disputes. Experience in formal dispute resolution processes e.g. mediation, binding arbitration, litigation.</li> <li>Knowledge of Middle Eastern legal statutes and civil codes preferred. Planning and Cost literacy (Primavera P6) preferred</li> <li>Previous hands-on experience in facilitation of mediation, arbitration and/ or litigation.</li> <li>Understanding of formal arbitration processes e.g. Redfern Schedules, document discovery/ disclosure, review of claimant statements of case and preparation of respondent's statement of defense, facilitation of expert witness statements, factual and expert witness preparation, liaising with legal representatives and legal counsel.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Day Rate in USD Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>10 Hours / 6 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>36 Months, with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span></span></span><p>To support the Head of Internal Audit in providing independent assurance over the effectiveness of internal controls, risk management, and governance processes across the Group’s contracting businesses. The role will focus on project execution, procurement, cost control, subcontractor management, and compliance with approved policies, DOA, and contractual obligations.<br></p><br><p><b>Key Responsibilities:</b><br></p><br><p><b>1. Audit Planning &amp; Execution</b><br></p><br><ul><li>Execute risk-based internal audits across contracting operations, including project sites and head office functions<br></li><li>Perform end-to-end audits covering:<br></li></ul><p><span><span>Ø</span></span>Project lifecycle (bidding, estimation, execution, and closure)<br></p><br><p><span><span>Ø</span></span>Procurement and subcontractor management<br></p><br><p><span><span>Ø</span></span>Cost monitoring, budgeting, and variation orders<br></p><br><ul><li>Identify control gaps, inefficiencies, and areas of financial or operational risk<br></li></ul><p><b>2. Project &amp; Cost Control Audits</b><br></p><br><ul><li>Review project budgets versus actual costs and investigate variances<br></li><li>Assess controls over:<br></li></ul><p><span><span>Ø</span></span>Material usage and wastage<br></p><br><p><span><span>Ø</span></span>Labor cost allocation<br></p><br><p><span><span>Ø</span></span>Equipment utilization<br></p><br><ul><li>Evaluate the integrity of project reporting and cost-to-complete estimates<br></li></ul><p><b>3. Procurement &amp; Contract Management</b><br></p><br><ul><li>Audit procurement processes to ensure compliance with policies and DOA<br></li><li>Review vendor selection, tendering processes, and contract awards<br></li><li>Evaluate subcontractor agreements, billing, and performance monitoring<br></li><li>Identify risks of overpricing, conflict of interest, or non-competitive sourcing<br></li></ul><p><b>4. Compliance &amp; Governance</b><br></p><br><ul><li>Ensure adherence to approved Policies &amp; Procedures, DOA, and Management Memos<br></li><li>Review exceptions and confirm proper approvals are obtained (CEO/Chairman where applicable)<br></li><li>Assess regulatory and contractual compliance within project execution<br></li></ul><p><b>5. Site Audits &amp; Operational Reviews</b><br></p><br><ul><li>Conduct periodic site visits to verify:<br></li></ul><p><span><span>Ø</span></span>Physical progress vs reported progress<br></p><br><p><span><span>Ø</span></span>Inventory and material controls<br></p><br><p><span><span>Ø</span></span>Site-level compliance with policies and safety procedures (high-level review)<br></p><br><ul><li>Identify operational inefficiencies and leakages at site level<br></li></ul><p><b>6. Reporting &amp; Follow-Up</b><br></p><br><ul><li>Prepare clear, concise audit reports highlighting key risks and actionable recommendations<br></li><li>Track implementation of audit recommendations and report status to Head of Internal Audit<br></li><li>Escalate critical findings and control weaknesses in a timely manner<br></li></ul><p><b>7. Advisory Role</b><br></p><br><ul><li>Provide practical recommendations to improve processes without compromising independence<br></li><li>Support management in strengthening internal controls and operational efficiency<br></li><li>Assist in developing and updating audit programs specific to contracting business risks<br></li></ul><p><b>Key Skills &amp; Competencies:</b><br></p><br><ul><li>Strong understanding of contracting/construction business processes<br></li><li>Practical knowledge of project costing, BOQs, and contract management<br></li><li>Risk-based audit approach with attention to detail<br></li><li>Ability to work independently and conduct site audits<br></li><li>Strong analytical and problem-solving skills<br></li><li>Effective communication and report writing skills<br></li><li>High level of integrity and professional skepticism<br></li></ul><br><span>Requirements<span></span></span><ul><li><span><span>Bachelor’s degree in engineering, Accounting, Finance, or related field</span><br></span></li></ul><ul><li>Professional certifications preferred (e.g., CPA, ACCA, CIA, or equivalent)<br></li><li>5–8+ years of experience in:<br></li></ul><p><span><span>Ø</span></span>Internal Audit / External Audit with contracting exposure, or<br></p><br><p><span><span>Ø</span></span>Commercial / Cost Control / Project Finance roles within contracting companies<br></p><br><ul><li>Experience in ERP systems (e.g., Oracle, SAP, or similar) is an advantage<br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshoot and diagnostic activities related to the following system:</p> <ul> <li>Chillers</li> <li>Process Area of FCU, AHU, and Ventilation System</li> <li>Refrigerant recovery, recycling and purifying System</li> </ul> <p>On case-to-case basis, to execute maintenance tasks such as (but not limited to) disassembly, assembly, observation, troubleshoots, repairs, tests, data collection of another static and rotating equipment or other devices according to written or verbal instruction from Supervisor in a professional and efficient manner, complying with the safety rules and regulations as needed.</p> <p>Supervise, guide and monitor work done by external vendors.</p> <p>Performing routine tests, such as checking for leaks, verifying system pressures, Nitrogen charging.</p> <p>Performing routine of chiller maintenance, such as condenser and evaporator end covers opening and closing, provides support to perform heat exchanger chemical cleaning, swabbing, ECT etc.</p> <p>Performing routine of chiller maintenance, refrigerant transfer, reclaim, oil extract from refrigerant.</p> <p>Performing refrigerant recycling and purification activity and provide support to superior on managing, handling and storing refrigerants and other inert gas such as nitrogen within the plants.</p> <p>Familiarity with vibration analysis, thermography, and other predictive maintenance techniques.</p> <p>Knowledge of how to perform routine maintenance tasks, such as oil changes, filter replacements, and cleaning heat exchanger tubes.</p> <p>Understanding how to monitor and log key operating parameters to anticipate maintenance needs.</p> <p>Knowledge of environmental regulations related to refrigerant handling and disposal.</p> <p>Prepare and submit technical log reports, checklist or forms as part of daily routine work.</p> <p>Obtain spare parts, materials, and consumables either from internal store or external location.</p> <p>Utilize, maintain and safe keep specific tools assigned by company.</p> <p>Maintain proper tools, PPE s, Spares and provide annual requirements.</p> <p>Respond to emergency situations during or after hours for the purpose of business continuation and safety concerns.</p> <p>Work effectively with other team members, including engineers, supervisors, and external vendors.</p> <p>Ability to quickly learn and adapt to new systems, tools, and procedures as technology evolves.</p> <p>Where applicable, provide assistance and support to other team members, whenever required.</p> <p>Participate in QC provided training as deemed fit by management.</p> <p>Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</p> <p>Adherence to safety protocols, including lockout/tagout procedures for Mechanical and electrical assets related to chiller plant.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates must have at least <b>Vocational Diploma / Short Course Certificate</b><br> The job requires <b>Male</b> applicants.<br> Minimum of <b>5</b> years working experience is required for this position<br></p><p></p></section>

We are seeking an experienced HRIS Specialist to execute the implementation of a new HCM system and manage its ongoing administration and optimization. The role will be responsible for system configuration, reporting, troubleshooting day-to-day system issues, and partnering with HR and business stakeholders to ensure the platform supports operational and strategic objectives. The ideal candidate brings hands-on implementation experience, strong system administration skills, excellent reporting capability, and a service-oriented mindset for customer success.<br>Key Responsibilities:HCM Implementation & Project Support High initiative support to the end-to-end implementation of the new HCM, including requirements gathering, system configuration, testing, data migration, and go-live support. Act as the primary HRIS point of contact between HR, IT, vendors, and business stakeholders. Participate in system design workshops and process mapping. Develop user acceptance testing (UAT) plans and coordinate testing cycles. Support change management, training sessions, and user documentation.<br>System Administration & Optimization Serve as the system administrator for the HCM, managing user access, security roles, workflows, and configurations. Maintain system data integrity and ensure accurate processing across modules (Core HR, Payroll interface, Recruitment, Performance, Learning, etc. where applicable). Identify opportunities for automation and system improvements. Manage system upgrades, patches, and enhancements in coordination with vendors and IT. Manage HCM documentations and system SOPs.<br>Reporting & Analytics Design and generate standard and ad-hoc HR reports and dashboards. Support leadership and HR teams with workforce analytics, compliance reports, and operational insights. Ensure data accuracy and governance in all reporting outputs.<br>Operational Support & Troubleshooting Provide day-to-day functional support to HR and employees for HRMS-related queries. Diagnose, escalate, and resolve system issues efficiently. Maintain ticket logs, root-cause analysis, and resolution documentation. Develop SOPs, job aids, and FAQs for users.<br>Compliance & Data Governance Ensure HR data confidentiality and system compliance with company policies and local labor regulations. Support audits and regulatory reporting requirements.<br>Required Qualifications & Experience Bachelor’s degree in HR, Information Systems, Business Administration, or related field.5–7+ years of experience in HRIS / HRMS / HCM roles. Proven experience being part of HCM implementations projects and enhancements. Strong hands-on system administration experience. Advanced reporting, HR MIS, and data analysis skills. Experience working with HR, IT, and external vendors. Excellent problem-solving and troubleshooting abilities. Strong communication and stakeholder management skills.<br>Preferred Skills & Experience Experience with major Enterprise or SAAS HCM platforms. SQL or Power BI tool knowledge is a plus. Experience in multi-country or regional HR operations. Project management certification or exposure is an advantage.

We are seeking an experienced HRIS Specialist to execute the implementation of a new HCM system and manage its ongoing administration and optimization. The role will be responsible for system configuration, reporting, troubleshooting day-to-day system issues, and partnering with HR and business stakeholders to ensure the platform supports operational and strategic objectives. The ideal candidate brings hands-on implementation experience, strong system administration skills, excellent reporting capability, and a service-oriented mindset for customer success.<br>Key Responsibilities:HCM Implementation & Project Support High initiative support to the end-to-end implementation of the new HCM, including requirements gathering, system configuration, testing, data migration, and go-live support. Act as the primary HRIS point of contact between HR, IT, vendors, and business stakeholders. Participate in system design workshops and process mapping. Develop user acceptance testing (UAT) plans and coordinate testing cycles. Support change management, training sessions, and user documentation.<br>System Administration & Optimization Serve as the system administrator for the HCM, managing user access, security roles, workflows, and configurations. Maintain system data integrity and ensure accurate processing across modules (Core HR, Payroll interface, Recruitment, Performance, Learning, etc. where applicable). Identify opportunities for automation and system improvements. Manage system upgrades, patches, and enhancements in coordination with vendors and IT. Manage HCM documentations and system SOPs.<br>Reporting & Analytics Design and generate standard and ad-hoc HR reports and dashboards. Support leadership and HR teams with workforce analytics, compliance reports, and operational insights. Ensure data accuracy and governance in all reporting outputs.<br>Operational Support & Troubleshooting Provide day-to-day functional support to HR and employees for HRMS-related queries. Diagnose, escalate, and resolve system issues efficiently. Maintain ticket logs, root-cause analysis, and resolution documentation. Develop SOPs, job aids, and FAQs for users.<br>Compliance & Data Governance Ensure HR data confidentiality and system compliance with company policies and local labor regulations. Support audits and regulatory reporting requirements.<br>Required Qualifications & Experience Bachelor’s degree in HR, Information Systems, Business Administration, or related field.5–7+ years of experience in HRIS / HRMS / HCM roles. Proven experience being part of HCM implementations projects and enhancements. Strong hands-on system administration experience. Advanced reporting, HR MIS, and data analysis skills. Experience working with HR, IT, and external vendors. Excellent problem-solving and troubleshooting abilities. Strong communication and stakeholder management skills.<br>Preferred Skills & Experience Experience with major Enterprise or SAAS HCM platforms. SQL or Power BI tool knowledge is a plus. Experience in multi-country or regional HR operations. Project management certification or exposure is an advantage.