Solar Power Engineer Jobs - Doha Qatar
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About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>Four Seasons Residences at the Pearl Qatar is seeking a Director of Residences to manage the day-to-day operational aspects of their residential business. Four Seasons Residences the Pearl Qatar is located on Doha's iconic Pearl Island having spacious apartments and residences feature full kitchens and stunning views of the city or sea. The private residence units are located on floors 2-6, in addition to the four duplex penthouse units at the top of the building. The property offers a variety of units sizes ranging from studios to duplex. Penthouses, most with private balconies and in-unit domestic helper quarters.<br><br>As one of the leaders in branded residences since 1982, Four Seasons currently operate 55 residential properties around the world and 80% of the projects in our pipeline contain a residential component.<br><br>Responsibilities<br><br>The Director of Residences drives all leadership and management for all aspects of the Residential operation. They will be the advocate for homeowners and the homeowners governing bodies. They will be required to manage the luxury private residences, fractional ownership units, etc. with specific focus on the following attributes – Property Management, Financial Management, Asset Management, HOA Management, Service & Lifestyle and People and Rental.<br><br>Monitor the development and implementation of Residential brand strategies and supports the team in delivering flawless execution. The Director of Residences will own the development and implementation of property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the Residential entity governing agreements. Acts as the liaison between the Hotel/Resort, the Developer, and the Homeowner and fosters positive relationships between all parties.<br><br>TASKS <br><br>Property Management <br><br>Establish and execute an annual residential operations plan Establish and execute risk management, preventive maintenance and ongoing regular maintenance plans for the development Respond appropriately in the event of any residential emergency or safety situation complying with local codes and ordinance ensuring homeowner and team safety Ensure all relevant Four Seasons residential policies and procedures are developed, implemented and actioned Direct and supervise all key management in carrying out their operating responsibilities, coordinating efforts and establishing priorities where necessary Manage all purchasing, procurement and third-party contracts on behalf of the residential entity<br><br>Financial Management <br><br>Monitor and review the monthly profit and loss statement of each entity, analyze the results and take action when necessary Lead residential budgeting process and annual meetings in accordance with the entities bi-laws Control expenses based on HOA budget Control all capital and reserve fund expenditures and ensure the proper guidelines are adhered to and projects are completed on a timely basis Comprehend and present allocation methods, budget process and financial reports, with the assistance of the Director of Finance Make suggestions for improvements in overall operations with an emphasis on increasing owner satisfaction, revenue and reducing costs<br><br>Asset Management <br><br>Conduct regular inspections of exclusive and common area residential spaces, make recommendations for improvements, address deficiencies Prepare and execute capital expenditure plan/reserve study plan Actively participate in all appropriate committees such as energy conservation program, safety committees, recycling programs etc. Ensure the residential facilities are well maintained with respect to Housekeeping and Engineering Oversee preventive maintenance and deep cleaning programs such as “Perfect Residences and/or Villa” initiatives, with the Directors of Housekeeping and the Director Engineering’s assistance Manage all purchasing, procurement and third-party contracts on behalf of the Residential entity.<br><br>HOA Management <br><br>Manage and conduct meetings with the HOA/Board of Directors, lead HOA budgeting and annual meetings Demonstrate an understanding of the fundamental deliverables and items to be actioned as per the governing documents (bi-laws, declaration, rules and regulations etc.). Demonstrate an understanding of all legal agreements pertaining to the operation of the residential entities Discuss and explain all rules and regulations for Private Residences, Condos, and Residence Club etc. to homeowners Educate owners regarding their entitlements as it relates to their specific ownership<br><br>Residential Services & Lifestyle <br><br>Convey clear instructions, leadership and guidance to the residential team with the intent to achieve homeowner’s satisfaction at the highest level Develop and maintain solid working relationships with the developer, Hotel/Resort personnel and the residential owners through friendly, courteous and professional demeanors Develop and enforce residential service and product quality standards Personally meet and interact with owners, review all written owner comments and follow up on any owner service issues or needs<br><br>People Management <br><br>Represent the interests of the residents, and residential employees in a fair, impartial and equitable manner Implement and develop training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and prepare for vacancies and/or transfer requirements Complete performance reviews for all residential personnel including management, according to established performance standards Educate property team on residential updates, priorities and programs Mentor, lead and develop talent within property; facilitate a pipeline of talent for future residential managerial roles<br><br>Rental <br><br>Establish and identity residential priorities and sales opportunities Participate in revenue management meetings and strategic decisions to increase residential occupancy and revenue contribution While working with Director of Marketing and Corp Director of Residential Rentals, develop and implement the annual residential marketing plan<br><br>The Location for this position is:<br><br>Doha Serviced Apartments at The Pearl Qatar<br><br>Want to know more about living and working in this destination? Check out the Living Abroad website.<br><br>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group International Branches in all matters relating to the QNB Group Operational Risk Framework. The incumbent will be directly supporting the VP of International Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the International Branches to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Support the implementation of the New QNB Group Operational Risk Framework (policies, procedures and standards) with the aim to improve the groups management of its operational risks - Increase the effectiveness of management’s oversight by analyzing and reporting operational risk data. - Ensure that policies, procedures, directives and guidelines of Group Risk Committees are promptly disseminated to, and understood by, the concerned officers and staff in the various QNB International Units to ensure that the best interests of the Bank are protected, Risks are mitigated, efficiency of operations are enhanced, and/or financial losses are avoided, and for action by the units. - Distil insights and provide clarity on the top 10 most important or material operational risks to support riskinformed decisions at the executive committee level, ensure a risk dialogue among the management team, and enable proper risk oversight by the board - Promote a strong control culture and general awareness of risk management across the business. - Implements KPI’s and best practices for International Branches Operational Risk. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. - Ensure the pro-active participation and support of QNB International Branches in the preparation / updating of policies, procedures and guidelines. - Ensure that the risk framework is well embedded across the business and functions to ensure transparency of risks, issues and events. - Facilitate the running of the QNB International Operational Risk Committee ensuring delivery of strong papers, which address key areas of risk and ensure good levels of debate from members in our International Branch Network. - Regularly contribute papers and commentary to governance committees ensuring the operational risk profile is clearly reported and understood. - Consolidate portfolio management data/ other MIS information received from the other operational risk subfunctions. - Produce adequate and accurate reports pertaining to operational risk and disseminate the same to the concerned business units/ senior management for their consideration/ action. - Stay updated with the relevant best practice pronouncements pertaining to operational risk and work towards instilling the same within the Group’s operational risk practices. - Develop/finalize and report on the Key Risk Indicators (KRIs) established for each of the International Branches. - Carry out appropriate on-going evaluation of all systems, processes and infrastructure, to ensure policies, processes and standards are in place to identify, assess, measure, manage and report operational risks, including identification of the International Branches’ systemic operational risk. - Escalate relevant operational risk reporting/issues as requested by the Head of International Operational Risk to include and comply with all internal and/or external requirements Internal (Processes, Products, Regulatory): - Possess an understanding of business processes and controls in all related operational areas. - Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. Learning & Knowledge: - Possess an understanding of business processes and controls in all related operational areas. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Work closely with other teams in the Risk, Compliance and Audit function to ensure an aligned approach to interactions with business areas. - Promote efficient and prompt communication, interaction and synergies between QNB International Units’ Risk functions with the various QNB business areas (i.e. Corporate and Institutional Banking, Treasury, Retail, Wealth Management) and support areas (Operations, IT, Services, Communications, Human Capital), as well as Audit, Legal, Group Strategy, Compliance and Financial Control functions (”QNB Divisions”).<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).<br><br> At least 8 years of relevant experience, preferably within a highly rated international bank of which at least 2-3 years in the development and execution of Operational risk Frameworks<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be primarily responsible for developing and managing relationships with High Net Worth (UHNW) customers allocated to him, including members of the Ruling Family and Government officials and act as a ‘one-stop solution’ for all Private Banking services including banking and investment, fiduciary and lending services. The incumbent must be able to work closely as part of the team with domestic Private Bankers to develop referrals from their client bases.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Evaluate Private Client’s financial data and/or investment objectives and coordinate with Asset Management team to recommend strategies based on the client’s risk profile and personal financial statements Provide inputs to the SVP Private Banking Sales in developing and implementing strategies and plans to achieve all volume, revenue, and profit targets for the Private Banking (UHNW) segment. Implements KPI’s and best practices for VP Private Banking Sales role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Inspire private banking team and lead by example to achieve business targets providing a very high level of service to clients. Take responsibility for the most demanding clients (personal and corporate). Build and maintain proactively, strong relationships with Private Banking client base. Assess clients investment objectives, risk profile, liquidity preference, investment return expectations and times horizons. Coordinate with Asset Management team to Propose, implement and undertake ongoing monitoring of suitable investment strategies for clients making use of full range of investment vehicles including, equities, bonds, property (direct and fund) alternatives (hedge funds, private equity funds) structured products. Coordinate with Asset Management team to Manage investment portfolios on either advisory or discretionary basis. Responsive to the needs of the client base and lead the client focus initiative to ensure that cross referral environment is established in Private Bank thereby ensuring all services offered by the bank are brought to the clients attention where appropriate, eg lending fiduciary, yacht finance etc. Act as the single point of contact for all Private Banking services pertaining to HNW customers. Ensure customer complaints are handled/ resolved in accordance with internal procedures. Provide inputs to the SVP Private Banking Sales in the preparation of Service Level Agreements (SLAs) with internal departments across the QNB Group which reflect the need for priority servicing of Private Banking customer requests and will accordingly help increase external customer satisfaction. Build and maintain strong and effective relationships with internal departments across the QNB Group to ensure priority processing and resolutions of the needs/ queries of such customer including any related operational issues and thereby facilitate achievement of the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required on the UHNW customer base. To assist customers in all their queries on Bank’s / investment products and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide inputs to the SVP Private Banking Sales for developing a credible set of products to attract and retain valuable customers and thereby increase market share and profitability. Lead, develop and implement marketing strategies, in corporation with the SVP Private Banking Sales & Marketing Unit, for the products and services offered by the department. Learning & Knowledge: Possess sound knowledge of the private banking business and related risks together with a good knowledge of operations and control. Must posses sound knowledge of both investment products and general knowledge of the markets. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration Completed CISI Level 4 Certificate in International Advanced Wealth Management or equivalent. Must have passed CFA Level 1 Certifications: CFA charterholder is highly desirable At least 12 years client facing experience in financial services with specialization in managing accounts/ relationships with UHNW customers. Well-informed of the market competitive structure, industry practices and any regulations for the private banking segment with at least 3 years experience in local environment. Must have demonstrable track record of success in acquiring and retaining significant levels of new business<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About The Job<br><br>As an Account Lead within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners. You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience.<br><br>You’ll be at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure our fintech products align with their business objectives and success metrics. This role requires a combination of strong interpersonal skills, creativity, and analytical ability to navigate complex airline ecosystems and deliver impactful results.<br><br>What Would Your Day-to-day Look Like<br><br>Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space. Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics. Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities. Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging. Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences. Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.<br><br>An ideal candidate has<br><br>Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism. Ability in vibe coding/ prototyping products/ features or workflows with AI tooling like LLM (Claude, Gemini, Chatgpt, etc) Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces. Strong project management and organizational skills. Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus. Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial.<br><br>Perks And Benefits Of Working With Us<br><br>Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Carrot Cash travel stipend Flexdesk All Access Pass & Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact<br><br>???????? Contractor Disclosure: Qatar ????????<br><br>This position is offered as an Independent Contractor role based in Qatar, supporting the Hopper Cloud / HTS (Hopper Technology Solutions) business unit. The successful candidate will engage with Hopper as an independent service provider and will not be considered a legal employee under the Qatar Labour Law (Law No. 14 of 2004). As the State of Qatar generally requires expatriates to have local visa sponsorship, the contractor is responsible for ensuring they have the legal right to work as a freelancer/contractor (e.g., via a self-sponsored visa or a business entity) and must manage all applicable local tax and social security requirements. This engagement is governed by a commercial service agreement and does not provide eligibility for company-sponsored benefits, statutory end-of-service gratuities, or paid leave typical of a standard sponsored employment contract.<br><br>More about Hopper<br><br>At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.<br><br>The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.<br><br>While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.<br><br>Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.<br><br>Here are just a few stats that demonstrate the company’s recent growth:<br><br>Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.<br><br>Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.<br><br>Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.<br><br>Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.<br><br>Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, Comm Bank, Nubank, Flair Airlines and many more.<br><br>Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.<br><br>Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.<br><br>Come take off with us!<br><br>At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be primarily responsible for developing and managing relationships with High Net Worth (UHNW) customers allocated to him, including members of the Ruling Family and Government officials and act as a ‘one-stop solution’ for all Private Banking services including banking and investment, fiduciary and lending services. The incumbent must be able to work closely as part of the team with domestic Private Bankers to develop referrals from their client bases.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Evaluate Private Client’s financial data and/or investment objectives and coordinate with Asset Management team to recommend strategies based on the client’s risk profile and personal financial statements Provide inputs to the SVP Private Banking Sales in developing and implementing strategies and plans to achieve all volume, revenue, and profit targets for the Private Banking (UHNW) segment. Implements KPI’s and best practices for VP Private Banking Sales role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Inspire private banking team and lead by example to achieve business targets providing a very high level of service to clients. Take responsibility for the most demanding clients (personal and corporate). Build and maintain proactively, strong relationships with Private Banking client base. Assess clients investment objectives, risk profile, liquidity preference, investment return expectations and times horizons. Coordinate with Asset Management team to Propose, implement and undertake ongoing monitoring of suitable investment strategies for clients making use of full range of investment vehicles including, equities, bonds, property (direct and fund) alternatives (hedge funds, private equity funds) structured products. Coordinate with Asset Management team to Manage investment portfolios on either advisory or discretionary basis. Responsive to the needs of the client base and lead the client focus initiative to ensure that cross referral environment is established in Private Bank thereby ensuring all services offered by the bank are brought to the clients attention where appropriate, eg lending fiduciary, yacht finance etc. Act as the single point of contact for all Private Banking services pertaining to HNW customers. Ensure customer complaints are handled/ resolved in accordance with internal procedures. Provide inputs to the SVP Private Banking Sales in the preparation of Service Level Agreements (SLAs) with internal departments across the QNB Group which reflect the need for priority servicing of Private Banking customer requests and will accordingly help increase external customer satisfaction. Build and maintain strong and effective relationships with internal departments across the QNB Group to ensure priority processing and resolutions of the needs/ queries of such customer including any related operational issues and thereby facilitate achievement of the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required on the UHNW customer base. To assist customers in all their queries on Bank’s / investment products and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide inputs to the SVP Private Banking Sales for developing a credible set of products to attract and retain valuable customers and thereby increase market share and profitability. Lead, develop and implement marketing strategies, in corporation with the SVP Private Banking Sales & Marketing Unit, for the products and services offered by the department. Learning & Knowledge: Possess sound knowledge of the private banking business and related risks together with a good knowledge of operations and control. Must posses sound knowledge of both investment products and general knowledge of the markets. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration Completed CISI Level 4 Certificate in International Advanced Wealth Management or equivalent. Must have passed CFA Level 1 Certifications: CFA charterholder is highly desirable At least 12 years client facing experience in financial services with specialization in managing accounts/ relationships with UHNW customers. Well-informed of the market competitive structure, industry practices and any regulations for the private banking segment with at least 3 years experience in local environment. Must have demonstrable track record of success in acquiring and retaining significant levels of new business<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Role Summary<br><br>The incumbent is directly responsible for leading the team responsible for selling Qatari (GCC) Equities and fixed income products to institutional clients based locally, regionally, and globally. SVP of Sales must proactively identify client needs and goals that can be served and grow business (revenue) with client(s). The incumbent is also responsible for monitoring and oversight of development and integration of all QNBFS Customer Services delivery channels (Institutional, Corporate, HNWI, Retail) including Call Center and Customer service help desk.<br><br>SVP of Sales is responsible for developing strategic relationships and marketing the Liquidity Provisioning/Market Making as well as Service Agreements to potential LP client companies. SVP of Sales must be proficient in representation of LP/MM value proposition to prospects and existing clients. The incumbent must function in collaboration with Head of Research and Head of LP/Market Making and assist them in matching LP clients with suitable/specifically targeted international/regional investors, organizing road shows and preparing presentation materials.<br><br>SVP of Sales must monitor customer satisfaction at each stakeholder level and initiate changes needed to increase satisfaction scores. SVP of Sales must oversee sales team efforts to identify and build a long-term active pipeline, exploring both existing markets and targeting new market opportunities. The role requires taking complete ownership ofdevelopmentanddeliveryofexceptionaldocumentsandpresentationstocreatewinningoutcomes. The incumbent is responsible for development, implementation and maintenance of applicable QNBFS policies and procedures.<br><br>Role Description<br><br>Develop a sales strategy and sales plan in line with the market and industry trends, strategic objectives, client segments, target market, regulatory regime and organizations’ strengths and weakness.<br><br>Develop QNBFS Customer Service strategy/plan in close consultation with the heads of QNBFS Departments.<br><br>Grow and manage pipeline based on sales targets, forecasts and performance goals to increase company’s market share as well as to monitor service levels to increase customer retention.<br><br>Operate within the target departmental Budgets defined in the budget process.<br><br>Implements and meet KPI’s and best practices monitor sales efforts across all business lines as well as customer service / Call Center performance monitoring for quality measurement purposes.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.<br><br>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.<br><br>Build and strengthen distribution channels and ensure adequate monitoring & oversight on all QNBFS Customer Services delivery channels as well as call center.<br><br>Stay abreast with and analyze market research used by customer service team to develop service delivery channels to ensure its effectiveness to attract new customers to company and retain existing customers.<br><br>Developing close relationships with CEO’s, CFO’s, CIO’s and senior management teams across the industry<br><br>Gather information on competitors offering, building and maintaining a client profile enabling QNBFS to target its offering scientifically.<br><br>Work with the Trading / Research departments to develop new marketing themes.<br><br>Travel as needed to meet regional institutions for business building business relationships<br><br>Resolve customer complaints in a timely and professional manner.<br><br>Host events and investor road shows for institutional clients to demonstrate product and service offering<br><br>SVP of Sales is responsible for all communications for public relations and shall coordinate with QNB Group Communications, based on the SLA, for the formats of the communication templates of the various media, namely, press release, audio-visual presentations and online content.<br><br>Develop new and existing institutional client relationships with a goal of continuously broadening distribution of QNBFS’ services/products across local, regional, and global institutions<br><br>Manage sales force and leverage available delivery channels to meet sales targets.<br><br>Consolidate and approve the sales targets prepared by the Sales Team<br><br>Reconcile sales targets against top-down objectives.<br><br>Work with QNBFS CEO to establish realistic yet challenging targets for the company and Sales Team.<br><br>Timely resolution for any audit tasks or requirements<br><br>Distribute weekly sales reports to QNBFS CEO and relevant stakeholders<br><br>Establish performance based incentives for the sales staff. Gather information on competitors’ offerings.<br><br>Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.<br><br>Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes.<br><br>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.<br><br>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).<br><br>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.<br><br>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.<br><br>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.<br><br>Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Qualifications<br><br>Bachelor’s/ Master degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.<br><br>At least 15 years of relevant experience, preferably within a highly rated international bank.<br><br>At least 8 years of experience in leading a Sales Team for a Financial Services Product with at least 5 years in a brokerage firm.<br><br>Special Required Skills<br><br> Excellent oral and written communication skills (including report writing) in English and Arabic, Preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of the market place New business development experience Strong negotiation and deal making skills Knowledge about QE & QFMA regulations is desirable<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets and outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.</p>
<h4>Who we look for:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job description:</h4>
<p>The Server Assistant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests.</p>
<p>The Server Assistant position assists the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness.</p>
<p>Server Assistant clears tables and resets them neatly, rapidly, and completely according to specification.</p>
<p>Ability to work weekends, nights and holidays.</p>
<h4>Preferred qualifications and skills:</h4>
<p>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills.</p>
<p>The ability to perform this position to Four Seasons standards is required. In addition to discreetly clearing tables, the Server Assistant performs side work, polishes silverware, and refills condiment containers and crumbs tables.</p>
<p>The ideal candidate will have an outgoing personality and a can-do approach to any task!</p>
<p>Requires reading, writing and oral proficiency in the English language.</p>
<p>Degree or diploma in hotel management.</p>
<h4>Our offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential</li>
<li>Unique strong culture - diversity of 50 different nationalities</li>
<li>Living accommodation in a high quality, well-resourced apartment</li>
<li>Excellent training and development opportunities</li>
<li>Employee recognition programs</li>
<li>Complimentary nights at Four Seasons hotels worldwide</li>
<li>Paid annual home leave tickets</li>
<li>Complimentary meals in employee restaurants</li>
<li>Free transportation to work</li>
<li>Medical coverage</li>
</ul>
<h4>Work authorization:</h4>
<p>Hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets and outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.</p>
<h4>Who we look for:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job description:</h4>
<p>The Server Assistant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests.</p>
<p>The Server Assistant position assists the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness.</p>
<p>Server Assistant clears tables and resets them neatly, rapidly, and completely according to specification.</p>
<p>Ability to work weekends, nights and holidays.</p>
<h4>Preferred qualifications and skills:</h4>
<p>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills.</p>
<p>The ability to perform this position to Four Seasons standards is required. In addition to discreetly clearing tables, the Server Assistant performs side work, polishes silverware, and refills condiment containers and crumbs tables.</p>
<p>The ideal candidate will have an outgoing personality and a can-do approach to any task!</p>
<p>Requires reading, writing and oral proficiency in the English language.</p>
<p>Degree or diploma in hotel management.</p>
<h4>Our offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential</li>
<li>Unique strong culture - diversity of 50 different nationalities</li>
<li>Living accommodation in a high quality, well-resourced apartment</li>
<li>Excellent training and development opportunities</li>
<li>Employee recognition programs</li>
<li>Complimentary nights at Four Seasons hotels worldwide</li>
<li>Paid annual home leave tickets</li>
<li>Complimentary meals in employee restaurants</li>
<li>Free transportation to work</li>
<li>Medical coverage</li>
</ul>
<h4>Work authorization:</h4>
<p>Hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large food and beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets and outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.</p>
<h4>Who we look for:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job description:</h4>
<p>The Commis II is an essential member of the culinary team dedicated to providing exceptional quality and service to our guests.</p>
<ul>
<li>Assist preparation of ingredients, sauces and various dishes relevant to recipes ensuring Four Seasons consistency and quality.</li>
<li>Conduct regular inventory checks; ensuring ingredients are up to quality standard, properly stored and used appropriately.</li>
<li>Support kitchen staff through efficient food production and timely service.</li>
<li>Prepare assigned workstations prior to service hours, ensuring necessary tools are readily available.</li>
<li>Support the Four Seasons’ sustainability goals by minimizing food waste and conducting appropriate disposal of kitchen waste.</li>
</ul>
<h4>Preferred qualifications and skills:</h4>
<ul>
<li>Degree or diploma in culinary arts or hotel management.</li>
<li>Two years of experience in a similar position with a luxury hotel or resort.</li>
<li>Certified knowledge of food and personal hygiene practices.</li>
<li>The ideal candidate will have an outgoing personality and a can-do approach to any task.</li>
<li>The ability to perform this position to Four Seasons standards is required.</li>
<li>Candidates must have good personal presentation and interpersonal skills.</li>
<li>Requires reading, writing and oral proficiency in the English language.</li>
</ul>
<h4>Our offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large food and beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets and outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.</p>
<h4>Who we look for:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job description:</h4>
<p>The Commis II is an essential member of the culinary team dedicated to providing exceptional quality and service to our guests.</p>
<ul>
<li>Assist preparation of ingredients, sauces and various dishes relevant to recipes ensuring Four Seasons consistency and quality.</li>
<li>Conduct regular inventory checks; ensuring ingredients are up to quality standard, properly stored and used appropriately.</li>
<li>Support kitchen staff through efficient food production and timely service.</li>
<li>Prepare assigned workstations prior to service hours, ensuring necessary tools are readily available.</li>
<li>Support the Four Seasons’ sustainability goals by minimizing food waste and conducting appropriate disposal of kitchen waste.</li>
</ul>
<h4>Preferred qualifications and skills:</h4>
<ul>
<li>Degree or diploma in culinary arts or hotel management.</li>
<li>Two years of experience in a similar position with a luxury hotel or resort.</li>
<li>Certified knowledge of food and personal hygiene practices.</li>
<li>The ideal candidate will have an outgoing personality and a can-do approach to any task.</li>
<li>The ability to perform this position to Four Seasons standards is required.</li>
<li>Candidates must have good personal presentation and interpersonal skills.</li>
<li>Requires reading, writing and oral proficiency in the English language.</li>
</ul>
<h4>Our offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
About The Job<br><br>As an Account Lead within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners. You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience.<br><br>You’ll be at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure our fintech products align with their business objectives and success metrics. This role requires a combination of strong interpersonal skills, creativity, and analytical ability to navigate complex airline ecosystems and deliver impactful results.<br><br>What Would Your Day-to-day Look Like<br><br>Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space. Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics. Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities. Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging. Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences. Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.<br><br>An ideal candidate has<br><br>Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism. Ability in vibe coding/ prototyping products/ features or workflows with AI tooling like LLM (Claude, Gemini, Chatgpt, etc) Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces. Strong project management and organizational skills. Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus. Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial.<br><br>Perks And Benefits Of Working With Us<br><br>Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Carrot Cash travel stipend Flexdesk All Access Pass & Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact<br><br>???????? Contractor Disclosure: Qatar ????????<br><br>This position is offered as an Independent Contractor role based in Qatar, supporting the Hopper Cloud / HTS (Hopper Technology Solutions) business unit. The successful candidate will engage with Hopper as an independent service provider and will not be considered a legal employee under the Qatar Labour Law (Law No. 14 of 2004). As the State of Qatar generally requires expatriates to have local visa sponsorship, the contractor is responsible for ensuring they have the legal right to work as a freelancer/contractor (e.g., via a self-sponsored visa or a business entity) and must manage all applicable local tax and social security requirements. This engagement is governed by a commercial service agreement and does not provide eligibility for company-sponsored benefits, statutory end-of-service gratuities, or paid leave typical of a standard sponsored employment contract.<br><br>More about Hopper<br><br>At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.<br><br>The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.<br><br>While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.<br><br>Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.<br><br>Here are just a few stats that demonstrate the company’s recent growth:<br><br>Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.<br><br>Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.<br><br>Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.<br><br>Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.<br><br>Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, Comm Bank, Nubank, Flair Airlines and many more.<br><br>Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.<br><br>Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.<br><br>Come take off with us!<br><br>At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Role Summary<br><br>The incumbent is directly responsible for leading the team responsible for selling Qatari (GCC) Equities and fixed income products to institutional clients based locally, regionally, and globally. SVP of Sales must proactively identify client needs and goals that can be served and grow business (revenue) with client(s). The incumbent is also responsible for monitoring and oversight of development and integration of all QNBFS Customer Services delivery channels (Institutional, Corporate, HNWI, Retail) including Call Center and Customer service help desk.<br><br>SVP of Sales is responsible for developing strategic relationships and marketing the Liquidity Provisioning/Market Making as well as Service Agreements to potential LP client companies. SVP of Sales must be proficient in representation of LP/MM value proposition to prospects and existing clients. The incumbent must function in collaboration with Head of Research and Head of LP/Market Making and assist them in matching LP clients with suitable/specifically targeted international/regional investors, organizing road shows and preparing presentation materials.<br><br>SVP of Sales must monitor customer satisfaction at each stakeholder level and initiate changes needed to increase satisfaction scores. SVP of Sales must oversee sales team efforts to identify and build a long-term active pipeline, exploring both existing markets and targeting new market opportunities. The role requires taking complete ownership ofdevelopmentanddeliveryofexceptionaldocumentsandpresentationstocreatewinningoutcomes. The incumbent is responsible for development, implementation and maintenance of applicable QNBFS policies and procedures.<br><br>Role Description<br><br>Develop a sales strategy and sales plan in line with the market and industry trends, strategic objectives, client segments, target market, regulatory regime and organizations’ strengths and weakness.<br><br>Develop QNBFS Customer Service strategy/plan in close consultation with the heads of QNBFS Departments.<br><br>Grow and manage pipeline based on sales targets, forecasts and performance goals to increase company’s market share as well as to monitor service levels to increase customer retention.<br><br>Operate within the target departmental Budgets defined in the budget process.<br><br>Implements and meet KPI’s and best practices monitor sales efforts across all business lines as well as customer service / Call Center performance monitoring for quality measurement purposes.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.<br><br>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.<br><br>Build and strengthen distribution channels and ensure adequate monitoring & oversight on all QNBFS Customer Services delivery channels as well as call center.<br><br>Stay abreast with and analyze market research used by customer service team to develop service delivery channels to ensure its effectiveness to attract new customers to company and retain existing customers.<br><br>Developing close relationships with CEO’s, CFO’s, CIO’s and senior management teams across the industry<br><br>Gather information on competitors offering, building and maintaining a client profile enabling QNBFS to target its offering scientifically.<br><br>Work with the Trading / Research departments to develop new marketing themes.<br><br>Travel as needed to meet regional institutions for business building business relationships<br><br>Resolve customer complaints in a timely and professional manner.<br><br>Host events and investor road shows for institutional clients to demonstrate product and service offering<br><br>SVP of Sales is responsible for all communications for public relations and shall coordinate with QNB Group Communications, based on the SLA, for the formats of the communication templates of the various media, namely, press release, audio-visual presentations and online content.<br><br>Develop new and existing institutional client relationships with a goal of continuously broadening distribution of QNBFS’ services/products across local, regional, and global institutions<br><br>Manage sales force and leverage available delivery channels to meet sales targets.<br><br>Consolidate and approve the sales targets prepared by the Sales Team<br><br>Reconcile sales targets against top-down objectives.<br><br>Work with QNBFS CEO to establish realistic yet challenging targets for the company and Sales Team.<br><br>Timely resolution for any audit tasks or requirements<br><br>Distribute weekly sales reports to QNBFS CEO and relevant stakeholders<br><br>Establish performance based incentives for the sales staff. Gather information on competitors’ offerings.<br><br>Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.<br><br>Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes.<br><br>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.<br><br>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).<br><br>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.<br><br>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.<br><br>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.<br><br>Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Qualifications<br><br>Bachelor’s/ Master degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.<br><br>At least 15 years of relevant experience, preferably within a highly rated international bank.<br><br>At least 8 years of experience in leading a Sales Team for a Financial Services Product with at least 5 years in a brokerage firm.<br><br>Special Required Skills<br><br> Excellent oral and written communication skills (including report writing) in English and Arabic, Preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of the market place New business development experience Strong negotiation and deal making skills Knowledge about QE & QFMA regulations is desirable<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
Assistant Vice President Professional Services & Insurance Procurement
Accounting, Finance & Banking
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will optimize the overall procurement performance of his/her respective category. This includes, for his/her category respectively:<br><br> structuring and deploying category management practices. setting up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM. organizing Supplier Relationship Management (SRM) according to supplier criticality. supporting the SVP Procurement Category Management on end-to-end procurement process on large procurement requests. developing connections with key stakeholders.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Implements KPI’s and best practices for the AVP role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank, which will be translated into the Category Strategies and performance plans. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Assist internal customers in all their procurement requests/activities and seek solution to their requests. Structure and deploy category management practices on his/her respective category: Subsegment categories and organize cross-functional working teams. Consolidate, map, and analyze the current situation on the categories in scope: past/current vendors, contracts, needs/requests, etc. Define levers of improvement (buy cheaper, buy better, buy less) in the short / medium / long term. Define and apply best practice contracting terms by category. Set up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM on his/her category: Consolidate and update active (and then preferred vendors) repository. Provide outside-in vendor market view and opportunities, lead RFI process and define with business preferred vendor lists. Define target supplier panel strategy. Organize Supplier Relationship Management on his/her category: Classify vendors according to SRM best practices and define rules of engagement. Define interactions modes between vendors and various stakeholders in QNB, and communicate to vendors. Collect vendor feedback performance from all different involved parties in QNB, and reciprocally from vendors. Organize feedback sessions with vendors and QNB stakeholders and define improvement plans if relevant. Support across the end-to-end procurement process on large procurement requests on his/her category: Source to contract: Ensure progress as per expected timing, support hurdles removal, appear as main counterpart of the purchasing entity. Procure to pay: Resolve issues with supplier in case of escalation. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide input to T&C team on procurement best practices, technical specifications and operational insights for his/her respective category in alignment with the SVP Procurement Category Management, on an ongoing basis. Support the tasks and knowledge of wider Procurement team, ensuring that effective controls and resources are available to manage and control work volumes. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ramp-up from the start on the knowledge required to succeed in the role, including but not limited to: procurement within Qatar-specific and region/GCC-specific context, and procurement & overall firm information/context for QNB, and category/supplier knowledge, extension to new categories / subcategories. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: Comply with the defined Group Procurement Policies and Procedures. Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate (Bachelors) preferably with a Major related field of study Professional accreditation related to the function is an asset. At least 10 years of relevant experience in procurement and 5 years as a Category Manager, and recognized experience on designated categories Extensive knowledge of per designated category is required. Experience in Financial Services or an adjacent sector is a plus<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The Senior Vice President, Asset Management Middle Office / Head of Trade Support & Data is required to oversee the complete investment trade lifecycle and department across QNB Asset Management. The role ensures accurate, timely, and compliant execution support, trade reconciliation, performance analytics, post-trade controls, and data governance. The incumbent leads a multi-functional team consisting of Traders, Trade Support Analysts, and Performance & Risk Analysts, and is accountable for service delivery, exception management, and workflow optimization. The position also plays a key role in managing internal and cross-border relationships, particularly with Booking Center clients.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Oversee the trade lifecycle across all asset classes, including execution support, reconciliation, compliance checks, cash coordination, and performance analytics Lead and manage the Traders, Trade Support Analysts, and Performance & Risk Analysts to ensure operational excellence and role clarity Define and enforce trade support policies, ensuring adherence to regulatory standards, internal mandates, and audit controls Establish and monitor key performance indicators (KPIs) and service-level agreements (SLAs) across post-trade functions to drive efficiency and service quality Act as escalation point for trade exceptions, settlement failures, or compliance issues affecting execution or reporting Ensure proper management of securities lending & borrowing (SLB), margin, and collateral processes across portfolios and instruments Drive digitization, automation, and continuous improvement initiatives across trade and reporting workflows Manage relationships with Booking Center clients to align on execution flows, documentation, and cross-border trade coordination Coordinate with compliance, fund admin, and custody to ensure integrity of trade support and exception workflows Implements KPI’s and best practices for Senior Vice President, Asset Management Middle Office Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Stay up to date with market developments, trade operations best practices, and regulatory changes Foster knowledge-sharing and training across the team to improve execution, control, and reporting capabilities Promote innovation, automation, and process simplification within the Trade Support & Data function To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required Internal (Processes, Products, Regulatory): Liaise with Investment Managers, Investment Analysts, Product, Business Control, and Custody to ensure seamless trade lifecycle coordination Ensure clear documentation of procedures, escalation protocols, and system dependencies Lead process reviews with internal stakeholders to improve trade-related governance and reporting Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ensure full compliance with internal policies and external regulations including AML/CTF, sanctions, trade reporting, and trading mandates. Support trade lifecycle management by maintaining effective control, monitoring, and escalation mechanisms Support compliance with QNB’s Three Lines of Defence framework and internal audit processes Participate in audits, risk assessments, and regulatory inspections related to trade operations and control effectiveness Complete all mandatory training and certifications required by the Bank Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: Maintain strict confidentiality of sensitive trading data, broker relationships, booking center clients, and client execution details Champion QNB’s values of integrity, collaboration, and excellence through operational leadership and professional conduct Undertake additional projects or responsibilities as directed by senior management Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s or master’s degree in finance, Economics, Business, or related field CFA Level 2 or above preferred Minimum of 15 years of experience in trade operations or middle-office roles, including at least 5 years in a leadership capacity within asset management or institutional trading teams Experience overseeing multi-asset trade support operations, Order Management System platforms, reconciliation, and SLB/collateral processes Exposure to regulatory environments (e.g., MiFID II, QFC, QCB, Cayman Islands, UCITS) and audit frameworks Strong command of the trade lifecycle across equities, fixed income, and derivatives Experience managing multi-regional workflows, custody models, and FX coordination Expertise in order management and trade matching systems (e.g., Bloomberg AIM, Aladdin, Charles River IMS) Leadership in operational risk control, KPI/SLA governance, and issue escalation Excellent communication, decision-making, and cross-functional leadership abilities<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
Assistant Vice President Professional Services & Insurance Procurement
Accounting, Finance & Banking
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will optimize the overall procurement performance of his/her respective category. This includes, for his/her category respectively:<br><br> structuring and deploying category management practices. setting up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM. organizing Supplier Relationship Management (SRM) according to supplier criticality. supporting the SVP Procurement Category Management on end-to-end procurement process on large procurement requests. developing connections with key stakeholders.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Implements KPI’s and best practices for the AVP role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank, which will be translated into the Category Strategies and performance plans. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Assist internal customers in all their procurement requests/activities and seek solution to their requests. Structure and deploy category management practices on his/her respective category: Subsegment categories and organize cross-functional working teams. Consolidate, map, and analyze the current situation on the categories in scope: past/current vendors, contracts, needs/requests, etc. Define levers of improvement (buy cheaper, buy better, buy less) in the short / medium / long term. Define and apply best practice contracting terms by category. Set up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM on his/her category: Consolidate and update active (and then preferred vendors) repository. Provide outside-in vendor market view and opportunities, lead RFI process and define with business preferred vendor lists. Define target supplier panel strategy. Organize Supplier Relationship Management on his/her category: Classify vendors according to SRM best practices and define rules of engagement. Define interactions modes between vendors and various stakeholders in QNB, and communicate to vendors. Collect vendor feedback performance from all different involved parties in QNB, and reciprocally from vendors. Organize feedback sessions with vendors and QNB stakeholders and define improvement plans if relevant. Support across the end-to-end procurement process on large procurement requests on his/her category: Source to contract: Ensure progress as per expected timing, support hurdles removal, appear as main counterpart of the purchasing entity. Procure to pay: Resolve issues with supplier in case of escalation. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide input to T&C team on procurement best practices, technical specifications and operational insights for his/her respective category in alignment with the SVP Procurement Category Management, on an ongoing basis. Support the tasks and knowledge of wider Procurement team, ensuring that effective controls and resources are available to manage and control work volumes. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ramp-up from the start on the knowledge required to succeed in the role, including but not limited to: procurement within Qatar-specific and region/GCC-specific context, and procurement & overall firm information/context for QNB, and category/supplier knowledge, extension to new categories / subcategories. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: Comply with the defined Group Procurement Policies and Procedures. Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate (Bachelors) preferably with a Major related field of study Professional accreditation related to the function is an asset. At least 10 years of relevant experience in procurement and 5 years as a Category Manager, and recognized experience on designated categories Extensive knowledge of per designated category is required. Experience in Financial Services or an adjacent sector is a plus<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate