Solar Power Engineer Jobs in Qatar
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Job Description<br><br>To ensure an effective and smooth translation of customer needs into new initiatives, helping businesses implement technology solutions in a cost-effective way by determining the Business requirements and communicating/present them clearly to stakeholders and technical team in addition to contribute on the design/review of test cases and process change requests<br><br>Responsibilities<br><br> Managing the activities of maintaining the CSI register, Initiative register and service review reports Identify key stakeholders to understand where and how the stakeholders will contribute to each initiative. Document any concerns and weaknesses as pain points in the CSI register to start managing their continual improvement lifecycle. Define and document existing business processes and help to manage their continual improvement. Categorize and define the impact of each of the pain points in order to come up with a prioritized list of issues to analyze and benchmark. Define specific initiatives aimed at improving the pain points, based on the results of process evaluations and analysis. Prioritize the initiatives based on their impact and urgency and obtain approval from key stakeholders to start the requirements elicitation process. Delivery of business improvement projects to agreed quality and time, ensuring key stakeholders are engaged and involved at all relevant stages. Validate the business outcomes with the key stakeholders, then re-evaluate and continuously monitor the applied changes to identify opportunities for improvement. Identify and deliver service improvement activity through employing process improvement methodologies. Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Prepare technical reports by collecting, analyzing and summarizing information and trends Perform periodical reviews and analyses of current processes using operational metrics and reports. Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues<br><br>Qualifications<br><br> Bachelor’s Degree from an accredited college or university. 2+ years of relevant work experience in highly analytical roles (customs, consulting, investment banking, product analytics, etc.)<br><br>Behavioral Skills<br><br> Written and verbal communication, including technical writing skills A friendly professional demeanor and ability to excel in a team oriented environment Strong proficiency with Microsoft Office suite especially Excel; Basic VB knowledge preferred Strong analytical and detail-oriented aptitude; a high degree of accuracy is required Excellent communication and organizational skills Ability to manage time effectively, set priorities and meet deadlines Ability to learn and adapt to change<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>Four Seasons Residences at the Pearl Qatar is seeking a Director of Residences to manage the day-to-day operational aspects of their residential business. Four Seasons Residences the Pearl Qatar is located on Doha's iconic Pearl Island having spacious apartments and residences feature full kitchens and stunning views of the city or sea. The private residence units are located on floors 2-6, in addition to the four duplex penthouse units at the top of the building. The property offers a variety of units sizes ranging from studios to duplex. Penthouses, most with private balconies and in-unit domestic helper quarters.<br><br>As one of the leaders in branded residences since 1982, Four Seasons currently operate 55 residential properties around the world and 80% of the projects in our pipeline contain a residential component.<br><br>Responsibilities<br><br>The Director of Residences drives all leadership and management for all aspects of the Residential operation. They will be the advocate for homeowners and the homeowners governing bodies. They will be required to manage the luxury private residences, fractional ownership units, etc. with specific focus on the following attributes – Property Management, Financial Management, Asset Management, HOA Management, Service & Lifestyle and People and Rental.<br><br>Monitor the development and implementation of Residential brand strategies and supports the team in delivering flawless execution. The Director of Residences will own the development and implementation of property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the Residential entity governing agreements. Acts as the liaison between the Hotel/Resort, the Developer, and the Homeowner and fosters positive relationships between all parties.<br><br>TASKS <br><br>Property Management <br><br>Establish and execute an annual residential operations plan Establish and execute risk management, preventive maintenance and ongoing regular maintenance plans for the development Respond appropriately in the event of any residential emergency or safety situation complying with local codes and ordinance ensuring homeowner and team safety Ensure all relevant Four Seasons residential policies and procedures are developed, implemented and actioned Direct and supervise all key management in carrying out their operating responsibilities, coordinating efforts and establishing priorities where necessary Manage all purchasing, procurement and third-party contracts on behalf of the residential entity<br><br>Financial Management <br><br>Monitor and review the monthly profit and loss statement of each entity, analyze the results and take action when necessary Lead residential budgeting process and annual meetings in accordance with the entities bi-laws Control expenses based on HOA budget Control all capital and reserve fund expenditures and ensure the proper guidelines are adhered to and projects are completed on a timely basis Comprehend and present allocation methods, budget process and financial reports, with the assistance of the Director of Finance Make suggestions for improvements in overall operations with an emphasis on increasing owner satisfaction, revenue and reducing costs<br><br>Asset Management <br><br>Conduct regular inspections of exclusive and common area residential spaces, make recommendations for improvements, address deficiencies Prepare and execute capital expenditure plan/reserve study plan Actively participate in all appropriate committees such as energy conservation program, safety committees, recycling programs etc. Ensure the residential facilities are well maintained with respect to Housekeeping and Engineering Oversee preventive maintenance and deep cleaning programs such as “Perfect Residences and/or Villa” initiatives, with the Directors of Housekeeping and the Director Engineering’s assistance Manage all purchasing, procurement and third-party contracts on behalf of the Residential entity.<br><br>HOA Management <br><br>Manage and conduct meetings with the HOA/Board of Directors, lead HOA budgeting and annual meetings Demonstrate an understanding of the fundamental deliverables and items to be actioned as per the governing documents (bi-laws, declaration, rules and regulations etc.). Demonstrate an understanding of all legal agreements pertaining to the operation of the residential entities Discuss and explain all rules and regulations for Private Residences, Condos, and Residence Club etc. to homeowners Educate owners regarding their entitlements as it relates to their specific ownership<br><br>Residential Services & Lifestyle <br><br>Convey clear instructions, leadership and guidance to the residential team with the intent to achieve homeowner’s satisfaction at the highest level Develop and maintain solid working relationships with the developer, Hotel/Resort personnel and the residential owners through friendly, courteous and professional demeanors Develop and enforce residential service and product quality standards Personally meet and interact with owners, review all written owner comments and follow up on any owner service issues or needs<br><br>People Management <br><br>Represent the interests of the residents, and residential employees in a fair, impartial and equitable manner Implement and develop training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and prepare for vacancies and/or transfer requirements Complete performance reviews for all residential personnel including management, according to established performance standards Educate property team on residential updates, priorities and programs Mentor, lead and develop talent within property; facilitate a pipeline of talent for future residential managerial roles<br><br>Rental <br><br>Establish and identity residential priorities and sales opportunities Participate in revenue management meetings and strategic decisions to increase residential occupancy and revenue contribution While working with Director of Marketing and Corp Director of Residential Rentals, develop and implement the annual residential marketing plan<br><br>The Location for this position is:<br><br>Doha Serviced Apartments at The Pearl Qatar<br><br>Want to know more about living and working in this destination? Check out the Living Abroad website.<br><br>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.
???? Welcome to Your Next Adventure!<br><br>Snoonu is looking for a Tax Specialist to own direct and indirect tax compliance across the Snoonu Group's growing international footprint. The ideal candidate will manage VAT, withholding tax (WHT), corporate income tax (CIT), and GCC social security obligations across our markets, keep pace with e-invoicing mandates and Pillar 2 requirements, and ensure every entity stays current on its tax filings, portal submissions, and assessments. As Snoonu expands into new markets, you will assess and set up the tax compliance framework from day one — registrations, filing calendars, and controls — so the business scales without tax risk. This role suits a technically strong tax professional with hands-on GCC and broader international tax experience who is equally comfortable in the detail of a VAT return and in advising the business on a new market entry.<br><br>???? What You’ll Get Your Hands On<br><br>Manage Indirect Tax Compliance: Own end-to-end VAT compliance across all Group entities — return preparation, reconciliation, filing, and payment — and monitor GCC VAT law changes for their impact on the business. Manage Direct Tax Compliance: Own corporate income tax (CIT) compliance, including computations, provisions, return preparation, and filing across all applicable jurisdictions. Administer Withholding Tax: Determine WHT applicability on cross-border and local payments, ensure correct withholding, remittance, and certificate issuance, and maintain supporting documentation. Oversee GCC Social Security Compliance: Ensure accurate registration, contribution calculation, and filing for GCC social security and pension schemes (e.g., GOSI, GPSSA, PASI) across relevant entities. Lead E-Invoicing Compliance: Implement and maintain compliance with e-invoicing mandates across GCC markets, working with Tech and Finance Systems to ensure invoicing platforms meet evolving regulatory requirements. Assess Pillar 2 Impact: Monitor Pillar 2 / Global Minimum Tax developments across the Group's jurisdictions, assess exposure, and support the design and implementation of related reporting and compliance processes. Manage Tax Portals & Filings: Maintain and operate Group tax authority portal accounts, ensuring all registrations, filings, and correspondence are completed accurately and on time. Handle Tax Assessments & Audits: Act as the primary point of contact for tax authority queries, audits, and assessments, preparing responses and supporting documentation, and managing disputes through to resolution. Support New Market Entry: Assess tax registration, filing, and compliance requirements when Snoonu enters a new market, and stand up the compliance calendar, controls, and documentation needed from launch. Own Tax Accounting & Provisioning: Prepare and review current and deferred tax provisions and disclosures for management and statutory reporting in coordination with the Financial Reporting team. Support Transfer Pricing Compliance: Maintain transfer pricing documentation (local files, master file) and ensure intercompany arrangements are consistent with Group transfer pricing policy. Manage External Tax Advisors: Coordinate with external tax advisors and auditors across jurisdictions to ensure consistent, well-supported tax positions and cost-effective advisory support. Advise the Business on Tax Risk: Partner with Commercial, Product, and Legal teams to assess the tax implications of new products, contracts, and business models, and advise on structuring to manage tax risk. Drive Tax Process Improvement: Identify opportunities to automate and standardize recurring tax compliance processes across entities, reducing manual effort and audit risk.<br><br>????♂️ The Magic You Bring<br><br>Education: Bachelor's degree in Accounting, Finance, Law, or a related field; a professional tax or accounting qualification (CTA, ACCA, CPA, or equivalent) is strongly preferred. Experience: 4–6 years of progressive tax experience, including direct and indirect tax compliance, ideally gained in-house or at a Big 4 firm with GCC exposure. GCC Tax Expertise: Strong working knowledge of VAT, WHT, CIT, and social security regulations across GCC markets (Qatar, Kuwait, Oman, KSA and other relevant jurisdictions). International & Emerging Tax Topics: Familiarity with e-invoicing mandates, Pillar 2 / Global Minimum Tax rules, and cross-border tax considerations for a multi-country group. Tax Authority & Portal Experience: Hands-on experience managing tax authority portals, filings, and correspondence, and handling tax assessments or audits. Tax Accounting Knowledge: Understanding of current and deferred tax accounting and provisioning under IFRS. New Market Entry Exposure: Experience assessing and setting up tax compliance for new jurisdictions is a strong advantage. Analytical & Detail-Oriented: Strong analytical skills with meticulous attention to detail across filings, calculations, and documentation. Stakeholder Management: Confident engaging with tax authorities, external advisors, and internal stakeholders across Finance, Legal, and the business. Adaptability: Comfortable managing a growing, multi-jurisdictional compliance calendar in a fast-paced, high-growth environment. Languages: English and Arabic are a must.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group International Branches in all matters relating to the QNB Group Operational Risk Framework. The incumbent will be directly supporting the VP of International Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the International Branches to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Support the implementation of the New QNB Group Operational Risk Framework (policies, procedures and standards) with the aim to improve the groups management of its operational risks - Increase the effectiveness of management’s oversight by analyzing and reporting operational risk data. - Ensure that policies, procedures, directives and guidelines of Group Risk Committees are promptly disseminated to, and understood by, the concerned officers and staff in the various QNB International Units to ensure that the best interests of the Bank are protected, Risks are mitigated, efficiency of operations are enhanced, and/or financial losses are avoided, and for action by the units. - Distil insights and provide clarity on the top 10 most important or material operational risks to support riskinformed decisions at the executive committee level, ensure a risk dialogue among the management team, and enable proper risk oversight by the board - Promote a strong control culture and general awareness of risk management across the business. - Implements KPI’s and best practices for International Branches Operational Risk. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. - Ensure the pro-active participation and support of QNB International Branches in the preparation / updating of policies, procedures and guidelines. - Ensure that the risk framework is well embedded across the business and functions to ensure transparency of risks, issues and events. - Facilitate the running of the QNB International Operational Risk Committee ensuring delivery of strong papers, which address key areas of risk and ensure good levels of debate from members in our International Branch Network. - Regularly contribute papers and commentary to governance committees ensuring the operational risk profile is clearly reported and understood. - Consolidate portfolio management data/ other MIS information received from the other operational risk subfunctions. - Produce adequate and accurate reports pertaining to operational risk and disseminate the same to the concerned business units/ senior management for their consideration/ action. - Stay updated with the relevant best practice pronouncements pertaining to operational risk and work towards instilling the same within the Group’s operational risk practices. - Develop/finalize and report on the Key Risk Indicators (KRIs) established for each of the International Branches. - Carry out appropriate on-going evaluation of all systems, processes and infrastructure, to ensure policies, processes and standards are in place to identify, assess, measure, manage and report operational risks, including identification of the International Branches’ systemic operational risk. - Escalate relevant operational risk reporting/issues as requested by the Head of International Operational Risk to include and comply with all internal and/or external requirements Internal (Processes, Products, Regulatory): - Possess an understanding of business processes and controls in all related operational areas. - Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. Learning & Knowledge: - Possess an understanding of business processes and controls in all related operational areas. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Work closely with other teams in the Risk, Compliance and Audit function to ensure an aligned approach to interactions with business areas. - Promote efficient and prompt communication, interaction and synergies between QNB International Units’ Risk functions with the various QNB business areas (i.e. Corporate and Institutional Banking, Treasury, Retail, Wealth Management) and support areas (Operations, IT, Services, Communications, Human Capital), as well as Audit, Legal, Group Strategy, Compliance and Financial Control functions (”QNB Divisions”).<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).<br><br> At least 8 years of relevant experience, preferably within a highly rated international bank of which at least 2-3 years in the development and execution of Operational risk Frameworks<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate
???? Welcome to Your Next Adventure!<br><br>We are looking for a People Technology & Analytics Manager to build and scale the technology, data, and analytics foundations of People & Culture across Snoonu Group.<br><br>As Snoonu continues to scale across markets, the complexity of our workforce, systems, and talent decisions is increasing. This role will ensure that our P&C technology ecosystem can support that growth while building the foundations for stronger, data-informed workforce and talent decisions.<br><br>This is not a dashboard-building role.<br><br>The role sits at the intersection of People, Technology, Data, Finance, and Business Strategy. You will work closely with P&C leadership, Business Intelligence, Finance, Technology teams, and business leaders to establish the systems, data architecture, governance, processes, and analytical frameworks required to turn workforce data into meaningful talent intelligence.<br><br>You will report directly to the Chief People & Purpose Officer and operate across Snoonu Group.<br><br>???? What You’ll Get Your Hands On<br><br>People Technology & Systems<br><br>Own the functional roadmap for Snoonu's People technology ecosystem, ensuring our systems remain scalable as the organization grows across businesses and markets. Lead the ongoing maintenance, optimization, configuration, and evolution of our core HR platforms and related P&C technology. Identify opportunities to automate and simplify P&C processes, reducing manual work and improving employee and manager experience. Partner with Technology and relevant vendors on integrations, system architecture, implementation, upgrades, and troubleshooting. Establish clear standards for system ownership, access, data quality, governance, and documentation. Assess emerging People Technology solutions and make recommendations based on business needs, scalability, integration requirements, and ROI. Ensure new countries, entities, organizational structures, and P&C processes can be incorporated into our technology ecosystem effectively.<br><br>People Analytics & Talent Intelligence<br><br>Build Snoonu's People Analytics foundation and roadmap, moving the organization from reporting workforce data toward generating actionable talent intelligence. Establish consistent workforce definitions, data structures, governance, and analytical methodologies across P&C. Partner with P&C leaders to identify the questions we need our people data to answer, rather than simply producing reports. Develop analytical frameworks around areas such as workforce composition, organizational health, hiring, retention, attrition, performance, critical talent, productivity, span of control, workforce cost, and succession. Connect people data with relevant financial, operational, and business data to help leadership understand the relationship between talent decisions and business outcomes. Translate complex workforce data into clear insights, implications, and recommendations for P&C and business leadership. Build the foundations for predictive and forward-looking workforce analytics over time.<br><br>Workforce Planning & Decision Support<br><br>Partner with P&C, Finance, Strategy, and business leaders to strengthen workforce planning and headcount governance. Develop frameworks that improve our ability to understand current workforce capacity, future capability requirements, organizational gaps, and workforce investment. Support annual and long-range workforce planning with reliable data, assumptions, and scenario modelling. Provide analytical support for organizational design, restructuring, expansion, M&A, talent investments, and other strategic workforce decisions. Help establish a consistent single source of truth for workforce information across P&C and Finance.<br><br>Cross-Functional Partnership<br><br>Act as the bridge between P&C and technical/data teams, translating People requirements into scalable technology and analytics solutions. Work closely with Business Intelligence to define data requirements, architecture, models, and visualization needs while maintaining P&C ownership of the business questions and talent interpretation. Partner with Finance to improve alignment between workforce data, headcount planning, payroll costs, and workforce budgets. Work directly with P&C functional leaders and Business Partners to understand their priorities and build solutions that enable better decision-making. Build data literacy within P&C so that leaders increasingly use evidence and insights in their decisions.<br><br>????♂️ The Magic You Bring<br><br>7+ years of experience across People Analytics, HR Technology, HRIS, workforce analytics, or related areas, ideally with meaningful exposure to both technology and analytics. Experience owning or significantly contributing to the implementation, optimization, or scaling of HR technology platforms. Strong understanding of People data models, HR metrics, data governance, and workforce analytics. Ability to translate ambiguous business and talent questions into structured analytical problems. Experience working cross-functionally with teams such as BI/Data, Finance, Technology, Strategy, and HR/P&C. Strong analytical thinking with the ability to move beyond reporting into diagnosis, interpretation, and recommendation. Understanding of workforce planning, organizational metrics, talent acquisition, performance, retention, and other core People domains. Experience operating in a high-growth, multi-market organization is strongly preferred. Strong stakeholder management and communication skills, including the ability to communicate technical or analytical concepts to non-technical leaders. Comfortable building foundations in an environment where not everything is already structured.<br><br>✨ Bonus Points If You Have<br><br>Experience with SQL, BI tools, HRIS integrations/APIs, data modelling, automation, or statistical analysis is valuable. However, we are not looking for the strongest individual dashboard developer or data engineer. We are looking for someone who understands enough technology and analytics to design the ecosystem, ask the right questions, establish the right structures, and bring the right stakeholders together to solve them.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for a P&C Business Partner – Enablement to partner with some of the functions that enable Snoonu's business to scale, including People & Culture, Finance, Strategy & Revenue.<br><br>The role combines HQ business partnering responsibilities with Group-level exposure, reflecting the nature of the functions within its portfolio. You will work closely with functional leaders, their leadership teams, and the broader P&C organization to translate business priorities into effective people, organization, and talent strategies.<br><br>This is not a transactional HR role. We are looking for a Business Partner who understands the business behind the people's agenda — someone who can challenge constructively, use data and organizational insights to diagnose issues, anticipate talent needs, and help leaders build stronger organizations.<br><br>???? What You’ll Get Your Hands On<br><br>Strategic Business Partnering<br><br>Act as the primary P&C partner for leaders across P&C, Finance, Strategy & Revenue. Develop a strong understanding of each function's strategy, operating model, priorities, talent landscape, and organizational challenges. Translate business priorities into practical people and organizational plans, identifying where P&C interventions can enable stronger business outcomes. Provide leaders with thoughtful, evidence-based advice on organization, talent, performance, leadership, workforce, and people decisions. Build trusted relationships while maintaining the ability to challenge leaders constructively when required. Anticipate organizational and talent risks rather than operating only in response to immediate requests.<br><br>Organization & Workforce<br><br>Partner with leaders on organizational design, workforce planning, role clarity, spans and layers, succession, and capability requirements. Support organizational changes and restructuring from diagnosis and design through implementation. Challenge workforce requests based on business needs, organizational effectiveness, existing capacity, and longer-term plans. Partner with P&C leadership and Finance on workforce planning, headcount governance, and people-cost considerations. Identify organizational dependencies, capability gaps, succession risks, and opportunities to improve team effectiveness.<br><br>Talent & Performance<br><br>Drive the talent agenda across the assigned functions, including performance, critical talent, succession, development, retention, and leadership capability. Facilitate and strengthen performance and talent calibration discussions with functional leadership. Ensure strong differentiation of performance and talent based on evidence and business impact. Identify critical roles and talent risks and partner with leaders to build appropriate retention, succession, or development actions. Work with Talent Acquisition to anticipate hiring requirements and ensure external hiring is connected to broader workforce and capability plans. Support leaders in addressing underperformance promptly and effectively.<br><br>People Insights<br><br>Use workforce and talent data to identify patterns, risks, and opportunities within the functions supported. Partner with People Analytics and Finance to connect people indicators with organizational and business performance. Bring insights into leadership discussions around areas such as attrition, performance, engagement, workforce cost, organizational structure, hiring, critical talent, and succession. Move beyond reporting metrics by translating data into clear implications and recommended actions for leaders.<br><br>Employee Experience & Organizational Health<br><br>Maintain a strong understanding of the employee experience and organizational climate across the functions supported. Partner with leaders on engagement priorities and actions emerging from employee feedback. Identify systemic people or leadership issues and work with the appropriate P&C teams to address root causes. Partner closely with Employee Relations when more complex employee matters require specialist support. Support organizational change with appropriate stakeholder, communication, and people-impact considerations.<br><br>P&C Partnership<br><br>Work as part of the broader P&C Business Partnering community to ensure consistency in how we support leaders across Snoonu. Partner closely with Talent Acquisition, Rewards, People Development, People Operations, Employee Relations, and People Technology & Analytics to bring the right expertise into the functions supported. Translate business needs into clear requirements for P&C Centers of Expertise rather than attempting to independently deliver every P&C solution. Contribute to Group P&C initiatives and priorities where the functions within the portfolio have cross-market responsibilities. Help continuously improve the quality and maturity of business partnering across Snoonu.<br><br>????♂️ The Magic You Bring<br><br>6+ years of progressive experience in People & Culture / Human Resources, with meaningful experience in an HRBP or People Partner capacity. Experience working in a technology company or high-growth digital business is highly desirable. Experience partnering with senior leaders and navigating complex stakeholder environments. Strong understanding of organizational design, workforce planning, talent management, performance, succession, and employee relations. Commercial and business acumen, with the ability to understand how different functions contribute to overall company performance. Strong analytical mindset and comfort using workforce and business data to support recommendations. Ability to move comfortably between strategic organizational discussions and practical execution. Experience operating within a matrixed, multi-business, or multi-country organization is highly desirable given the combination of HQ and Group responsibilities. Strong judgment and the confidence to challenge senior stakeholders constructively. Excellent communication and stakeholder management skills. Comfortable operating in a fast-moving, high-growth environment where structures and priorities continue to evolve.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be primarily responsible for developing and managing relationships with High Net Worth (UHNW) customers allocated to him, including members of the Ruling Family and Government officials and act as a ‘one-stop solution’ for all Private Banking services including banking and investment, fiduciary and lending services. The incumbent must be able to work closely as part of the team with domestic Private Bankers to develop referrals from their client bases.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Evaluate Private Client’s financial data and/or investment objectives and coordinate with Asset Management team to recommend strategies based on the client’s risk profile and personal financial statements Provide inputs to the SVP Private Banking Sales in developing and implementing strategies and plans to achieve all volume, revenue, and profit targets for the Private Banking (UHNW) segment. Implements KPI’s and best practices for VP Private Banking Sales role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Inspire private banking team and lead by example to achieve business targets providing a very high level of service to clients. Take responsibility for the most demanding clients (personal and corporate). Build and maintain proactively, strong relationships with Private Banking client base. Assess clients investment objectives, risk profile, liquidity preference, investment return expectations and times horizons. Coordinate with Asset Management team to Propose, implement and undertake ongoing monitoring of suitable investment strategies for clients making use of full range of investment vehicles including, equities, bonds, property (direct and fund) alternatives (hedge funds, private equity funds) structured products. Coordinate with Asset Management team to Manage investment portfolios on either advisory or discretionary basis. Responsive to the needs of the client base and lead the client focus initiative to ensure that cross referral environment is established in Private Bank thereby ensuring all services offered by the bank are brought to the clients attention where appropriate, eg lending fiduciary, yacht finance etc. Act as the single point of contact for all Private Banking services pertaining to HNW customers. Ensure customer complaints are handled/ resolved in accordance with internal procedures. Provide inputs to the SVP Private Banking Sales in the preparation of Service Level Agreements (SLAs) with internal departments across the QNB Group which reflect the need for priority servicing of Private Banking customer requests and will accordingly help increase external customer satisfaction. Build and maintain strong and effective relationships with internal departments across the QNB Group to ensure priority processing and resolutions of the needs/ queries of such customer including any related operational issues and thereby facilitate achievement of the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required on the UHNW customer base. To assist customers in all their queries on Bank’s / investment products and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide inputs to the SVP Private Banking Sales for developing a credible set of products to attract and retain valuable customers and thereby increase market share and profitability. Lead, develop and implement marketing strategies, in corporation with the SVP Private Banking Sales & Marketing Unit, for the products and services offered by the department. Learning & Knowledge: Possess sound knowledge of the private banking business and related risks together with a good knowledge of operations and control. Must posses sound knowledge of both investment products and general knowledge of the markets. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration Completed CISI Level 4 Certificate in International Advanced Wealth Management or equivalent. Must have passed CFA Level 1 Certifications: CFA charterholder is highly desirable At least 12 years client facing experience in financial services with specialization in managing accounts/ relationships with UHNW customers. Well-informed of the market competitive structure, industry practices and any regulations for the private banking segment with at least 3 years experience in local environment. Must have demonstrable track record of success in acquiring and retaining significant levels of new business<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About The Job<br><br>As an Account Lead within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners. You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience.<br><br>You’ll be at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure our fintech products align with their business objectives and success metrics. This role requires a combination of strong interpersonal skills, creativity, and analytical ability to navigate complex airline ecosystems and deliver impactful results.<br><br>What Would Your Day-to-day Look Like<br><br>Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space. Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics. Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities. Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging. Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences. Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.<br><br>An ideal candidate has<br><br>Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism. Ability in vibe coding/ prototyping products/ features or workflows with AI tooling like LLM (Claude, Gemini, Chatgpt, etc) Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces. Strong project management and organizational skills. Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus. Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial.<br><br>Perks And Benefits Of Working With Us<br><br>Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Carrot Cash travel stipend Flexdesk All Access Pass & Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact<br><br>???????? Contractor Disclosure: Qatar ????????<br><br>This position is offered as an Independent Contractor role based in Qatar, supporting the Hopper Cloud / HTS (Hopper Technology Solutions) business unit. The successful candidate will engage with Hopper as an independent service provider and will not be considered a legal employee under the Qatar Labour Law (Law No. 14 of 2004). As the State of Qatar generally requires expatriates to have local visa sponsorship, the contractor is responsible for ensuring they have the legal right to work as a freelancer/contractor (e.g., via a self-sponsored visa or a business entity) and must manage all applicable local tax and social security requirements. This engagement is governed by a commercial service agreement and does not provide eligibility for company-sponsored benefits, statutory end-of-service gratuities, or paid leave typical of a standard sponsored employment contract.<br><br>More about Hopper<br><br>At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.<br><br>The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.<br><br>While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.<br><br>Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.<br><br>Here are just a few stats that demonstrate the company’s recent growth:<br><br>Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.<br><br>Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.<br><br>Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.<br><br>Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.<br><br>Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, Comm Bank, Nubank, Flair Airlines and many more.<br><br>Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.<br><br>Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.<br><br>Come take off with us!<br><br>At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be primarily responsible for developing and managing relationships with High Net Worth (UHNW) customers allocated to him, including members of the Ruling Family and Government officials and act as a ‘one-stop solution’ for all Private Banking services including banking and investment, fiduciary and lending services. The incumbent must be able to work closely as part of the team with domestic Private Bankers to develop referrals from their client bases.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Evaluate Private Client’s financial data and/or investment objectives and coordinate with Asset Management team to recommend strategies based on the client’s risk profile and personal financial statements Provide inputs to the SVP Private Banking Sales in developing and implementing strategies and plans to achieve all volume, revenue, and profit targets for the Private Banking (UHNW) segment. Implements KPI’s and best practices for VP Private Banking Sales role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Inspire private banking team and lead by example to achieve business targets providing a very high level of service to clients. Take responsibility for the most demanding clients (personal and corporate). Build and maintain proactively, strong relationships with Private Banking client base. Assess clients investment objectives, risk profile, liquidity preference, investment return expectations and times horizons. Coordinate with Asset Management team to Propose, implement and undertake ongoing monitoring of suitable investment strategies for clients making use of full range of investment vehicles including, equities, bonds, property (direct and fund) alternatives (hedge funds, private equity funds) structured products. Coordinate with Asset Management team to Manage investment portfolios on either advisory or discretionary basis. Responsive to the needs of the client base and lead the client focus initiative to ensure that cross referral environment is established in Private Bank thereby ensuring all services offered by the bank are brought to the clients attention where appropriate, eg lending fiduciary, yacht finance etc. Act as the single point of contact for all Private Banking services pertaining to HNW customers. Ensure customer complaints are handled/ resolved in accordance with internal procedures. Provide inputs to the SVP Private Banking Sales in the preparation of Service Level Agreements (SLAs) with internal departments across the QNB Group which reflect the need for priority servicing of Private Banking customer requests and will accordingly help increase external customer satisfaction. Build and maintain strong and effective relationships with internal departments across the QNB Group to ensure priority processing and resolutions of the needs/ queries of such customer including any related operational issues and thereby facilitate achievement of the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required on the UHNW customer base. To assist customers in all their queries on Bank’s / investment products and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide inputs to the SVP Private Banking Sales for developing a credible set of products to attract and retain valuable customers and thereby increase market share and profitability. Lead, develop and implement marketing strategies, in corporation with the SVP Private Banking Sales & Marketing Unit, for the products and services offered by the department. Learning & Knowledge: Possess sound knowledge of the private banking business and related risks together with a good knowledge of operations and control. Must posses sound knowledge of both investment products and general knowledge of the markets. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration Completed CISI Level 4 Certificate in International Advanced Wealth Management or equivalent. Must have passed CFA Level 1 Certifications: CFA charterholder is highly desirable At least 12 years client facing experience in financial services with specialization in managing accounts/ relationships with UHNW customers. Well-informed of the market competitive structure, industry practices and any regulations for the private banking segment with at least 3 years experience in local environment. Must have demonstrable track record of success in acquiring and retaining significant levels of new business<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Role Summary<br><br>The incumbent is directly responsible for leading the team responsible for selling Qatari (GCC) Equities and fixed income products to institutional clients based locally, regionally, and globally. SVP of Sales must proactively identify client needs and goals that can be served and grow business (revenue) with client(s). The incumbent is also responsible for monitoring and oversight of development and integration of all QNBFS Customer Services delivery channels (Institutional, Corporate, HNWI, Retail) including Call Center and Customer service help desk.<br><br>SVP of Sales is responsible for developing strategic relationships and marketing the Liquidity Provisioning/Market Making as well as Service Agreements to potential LP client companies. SVP of Sales must be proficient in representation of LP/MM value proposition to prospects and existing clients. The incumbent must function in collaboration with Head of Research and Head of LP/Market Making and assist them in matching LP clients with suitable/specifically targeted international/regional investors, organizing road shows and preparing presentation materials.<br><br>SVP of Sales must monitor customer satisfaction at each stakeholder level and initiate changes needed to increase satisfaction scores. SVP of Sales must oversee sales team efforts to identify and build a long-term active pipeline, exploring both existing markets and targeting new market opportunities. The role requires taking complete ownership ofdevelopmentanddeliveryofexceptionaldocumentsandpresentationstocreatewinningoutcomes. The incumbent is responsible for development, implementation and maintenance of applicable QNBFS policies and procedures.<br><br>Role Description<br><br>Develop a sales strategy and sales plan in line with the market and industry trends, strategic objectives, client segments, target market, regulatory regime and organizations’ strengths and weakness.<br><br>Develop QNBFS Customer Service strategy/plan in close consultation with the heads of QNBFS Departments.<br><br>Grow and manage pipeline based on sales targets, forecasts and performance goals to increase company’s market share as well as to monitor service levels to increase customer retention.<br><br>Operate within the target departmental Budgets defined in the budget process.<br><br>Implements and meet KPI’s and best practices monitor sales efforts across all business lines as well as customer service / Call Center performance monitoring for quality measurement purposes.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.<br><br>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.<br><br>Build and strengthen distribution channels and ensure adequate monitoring & oversight on all QNBFS Customer Services delivery channels as well as call center.<br><br>Stay abreast with and analyze market research used by customer service team to develop service delivery channels to ensure its effectiveness to attract new customers to company and retain existing customers.<br><br>Developing close relationships with CEO’s, CFO’s, CIO’s and senior management teams across the industry<br><br>Gather information on competitors offering, building and maintaining a client profile enabling QNBFS to target its offering scientifically.<br><br>Work with the Trading / Research departments to develop new marketing themes.<br><br>Travel as needed to meet regional institutions for business building business relationships<br><br>Resolve customer complaints in a timely and professional manner.<br><br>Host events and investor road shows for institutional clients to demonstrate product and service offering<br><br>SVP of Sales is responsible for all communications for public relations and shall coordinate with QNB Group Communications, based on the SLA, for the formats of the communication templates of the various media, namely, press release, audio-visual presentations and online content.<br><br>Develop new and existing institutional client relationships with a goal of continuously broadening distribution of QNBFS’ services/products across local, regional, and global institutions<br><br>Manage sales force and leverage available delivery channels to meet sales targets.<br><br>Consolidate and approve the sales targets prepared by the Sales Team<br><br>Reconcile sales targets against top-down objectives.<br><br>Work with QNBFS CEO to establish realistic yet challenging targets for the company and Sales Team.<br><br>Timely resolution for any audit tasks or requirements<br><br>Distribute weekly sales reports to QNBFS CEO and relevant stakeholders<br><br>Establish performance based incentives for the sales staff. Gather information on competitors’ offerings.<br><br>Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.<br><br>Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes.<br><br>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.<br><br>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).<br><br>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.<br><br>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.<br><br>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.<br><br>Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Qualifications<br><br>Bachelor’s/ Master degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.<br><br>At least 15 years of relevant experience, preferably within a highly rated international bank.<br><br>At least 8 years of experience in leading a Sales Team for a Financial Services Product with at least 5 years in a brokerage firm.<br><br>Special Required Skills<br><br> Excellent oral and written communication skills (including report writing) in English and Arabic, Preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of the market place New business development experience Strong negotiation and deal making skills Knowledge about QE & QFMA regulations is desirable<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.</p>
<h4>Job description:</h4>
<li>Coordinate daily room assignments and special cleaning tasks for housekeeping staff.</li>
<li>Monitor room status reports and update housekeeping systems accordingly.</li>
<li>Handle incoming calls and messages, dispatching requests to the housekeeping team promptly.</li>
<li>Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed.</li>
<li>Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.).</li>
<li>Assist in training and supporting housekeeping associates with systems and processes.</li>
<li>Ensure guest requests and complaints related to housekeeping are followed up efficiently.</li>
<li>Liaise with Front Office and Engineering to ensure smooth communication and operations.</li>
<h4>Preferred qualifications and skills</h4>
<li>Previous experience in housekeeping, front office, or administrative support (hospitality preferred).</li>
<li>Strong organizational skills with attention to detail.</li>
<li>Excellent communication skills, both verbal and written in English; Arabic is an asset.</li>
<li>Proficiency in Microsoft Office and hotel management systems (Opera/Fidelio or similar).</li>
<li>Ability to multitask and remain calm under pressure.</li>
<li>Strong sense of teamwork and guest service orientation.</li>
<h4>Our offering:</h4>
<li>Deeply instilled values based company culture.</li>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets and outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.</p>
<h4>Who we look for:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job description:</h4>
<p>The Server Assistant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests.</p>
<p>The Server Assistant position assists the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness.</p>
<p>Server Assistant clears tables and resets them neatly, rapidly, and completely according to specification.</p>
<p>Ability to work weekends, nights and holidays.</p>
<h4>Preferred qualifications and skills:</h4>
<p>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills.</p>
<p>The ability to perform this position to Four Seasons standards is required. In addition to discreetly clearing tables, the Server Assistant performs side work, polishes silverware, and refills condiment containers and crumbs tables.</p>
<p>The ideal candidate will have an outgoing personality and a can-do approach to any task!</p>
<p>Requires reading, writing and oral proficiency in the English language.</p>
<p>Degree or diploma in hotel management.</p>
<h4>Our offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential</li>
<li>Unique strong culture - diversity of 50 different nationalities</li>
<li>Living accommodation in a high quality, well-resourced apartment</li>
<li>Excellent training and development opportunities</li>
<li>Employee recognition programs</li>
<li>Complimentary nights at Four Seasons hotels worldwide</li>
<li>Paid annual home leave tickets</li>
<li>Complimentary meals in employee restaurants</li>
<li>Free transportation to work</li>
<li>Medical coverage</li>
</ul>
<h4>Work authorization:</h4>
<p>Hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets and outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.</p>
<h4>Who we look for:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job description:</h4>
<p>The Server Assistant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests.</p>
<p>The Server Assistant position assists the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness.</p>
<p>Server Assistant clears tables and resets them neatly, rapidly, and completely according to specification.</p>
<p>Ability to work weekends, nights and holidays.</p>
<h4>Preferred qualifications and skills:</h4>
<p>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills.</p>
<p>The ability to perform this position to Four Seasons standards is required. In addition to discreetly clearing tables, the Server Assistant performs side work, polishes silverware, and refills condiment containers and crumbs tables.</p>
<p>The ideal candidate will have an outgoing personality and a can-do approach to any task!</p>
<p>Requires reading, writing and oral proficiency in the English language.</p>
<p>Degree or diploma in hotel management.</p>
<h4>Our offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential</li>
<li>Unique strong culture - diversity of 50 different nationalities</li>
<li>Living accommodation in a high quality, well-resourced apartment</li>
<li>Excellent training and development opportunities</li>
<li>Employee recognition programs</li>
<li>Complimentary nights at Four Seasons hotels worldwide</li>
<li>Paid annual home leave tickets</li>
<li>Complimentary meals in employee restaurants</li>
<li>Free transportation to work</li>
<li>Medical coverage</li>
</ul>
<h4>Work authorization:</h4>
<p>Hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large food and beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets and outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.</p>
<h4>Who we look for:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job description:</h4>
<p>The Commis II is an essential member of the culinary team dedicated to providing exceptional quality and service to our guests.</p>
<ul>
<li>Assist preparation of ingredients, sauces and various dishes relevant to recipes ensuring Four Seasons consistency and quality.</li>
<li>Conduct regular inventory checks; ensuring ingredients are up to quality standard, properly stored and used appropriately.</li>
<li>Support kitchen staff through efficient food production and timely service.</li>
<li>Prepare assigned workstations prior to service hours, ensuring necessary tools are readily available.</li>
<li>Support the Four Seasons’ sustainability goals by minimizing food waste and conducting appropriate disposal of kitchen waste.</li>
</ul>
<h4>Preferred qualifications and skills:</h4>
<ul>
<li>Degree or diploma in culinary arts or hotel management.</li>
<li>Two years of experience in a similar position with a luxury hotel or resort.</li>
<li>Certified knowledge of food and personal hygiene practices.</li>
<li>The ideal candidate will have an outgoing personality and a can-do approach to any task.</li>
<li>The ability to perform this position to Four Seasons standards is required.</li>
<li>Candidates must have good personal presentation and interpersonal skills.</li>
<li>Requires reading, writing and oral proficiency in the English language.</li>
</ul>
<h4>Our offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>